Courtyard by Marriott San Francisco Airport
About Courtyard by Marriott San Francisco Airport
The San Bruno hotel is a 20-minute drive to Candlestick Park and a 15-minute walk to San Bruno BART Subway Station. This hotel features free Wi-Fi and a 24-hour business center. Guest rooms at the San Bruno Courtyard include a comfortable seating area and a mini-fridge. Cable TV and in-room movies are also provided. San Francisco Courtyard offers a hot tub and a gym. The Bistro is an on site cafe that serves breakfast and dinner. Union Square is a 20-minute drive from the San Francisco Airport Courtyard. Monster Park and Cow Palace Exhibition Hall are a 15-minute drive from the hotel. The Shops at Tanforan is a 15-minute walk away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable rooms, and friendly staff. The location near the airport is also a common point of praise. However, some guests have complained about noise from airplanes and the shuttle service. There are also a few mentions of issues with breakfast and parking fees.
- Clean and comfortable rooms
- Friendly and helpful staff
- Noise from airplanes due to proximity to airport
- Issues with shuttle service
- 4/5
The main issue is the lack of clarity on how to use the shuttle. The hotel did not make it clear that the shuttle does not make regular trips to the airport unless requested by phone from an airport kiosk. We ended up waiting at the airport after a long flight, with no shuttle to the Courtyard in San Bruno ever showing up. We ended up taking another Courtyard shuttle to the wrong Courtyard (one of three in the area) and then having to take an Uber to the right one. This was made clear to us verbally once at the hotel. Upon our return in a state of tiredness we made the request for the shuttle by calling from the help desk at the terminal, about a two minute walk away from the actual pickup area where the phone to call the hotel for the shuttle is located. Apparently this is not good enough, and we are required to walk the 2 min to the location and call from there. When after an 8 hr overnight flight I mentioned that this is unnecessary and inconvenient I was put on hold, to think about my lack of cooperation, until we relented and called from the required location and phone. So to summarize: The shuttle will not pick you up unless and until you call from the exact location specified. If you approach this in any other way, you will be put on hold indefinitely until you smarten up and do as you are told. The management of this hotel should post this statement prominently when you make your reservation.
- 5/5
Exceptional
- 5/5
Room was very clean an the airport. Shuttle was very helpful to simplify transportation needs well in San Francisco.
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
‘
- 4/5
Close to event
- 2.5/5
Location Nothing like Courtyard standards. Very little or no amenities or restaurant.
- 5/5
The service staff and front lobby very friendly and helpful. The hallways and perimeter very clean.
- 5/5
The service staff and front lobby very friendly and helpful. The hallways and perimeter very clean.
- 5/5
Our whole stay was great!
- 5/5
Our whole stay was great!
- 4/5
Convienient
- 5/5
Exceptional
- 5/5
Rooms were nice and clean. Balcony was cool. Staff was awesome. Definitely will return.
- 0.5/5
Bad
- 4/5
Parking is safe and very easy to secure. Cleanliness is considered. Fresh cooked breakfast! I'm satisfied!
- 4/5
Overall good and clean hotel Shuttle to the airport is on a schedule not per request
- 5/5
Exceptional
- 3/5
Pretty basic hotel and quite noisy both from overhead flights and guests in and out of rooms. Not the most pleasant.
- 5/5
Clean and comfortable rooms, friendly staff and a shuttle for the airport. Great stay.
- 3/5
This is a very clean comfortable place. Close to shops and restaurants. I dont see why we had to pay for parking. Charging for parking is absurd. It made no sense to have to pay parking there.
- 3/5
This is a very clean comfortable place. Close to shops and restaurants. I dont see why we had to pay for parking. Charging for parking is absurd. It made no sense to have to pay parking there.
- 2/5
The toilet in the room was
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Parking is easy and room was clean
- 4/5
Very good
- 2/5
There was no parking. 11pm and you're tired and you can't park.
- 2/5
There was no parking. 11pm and you're tired and you can't park.
- 3/5
Clean room but lack of towels
- 4/5
Everything was great. I highly recommend the staff be more informed about the breakfast they offer. It was difficult to understand what you get in the food with your purchase. Also, the ice machine is on the bottom floor and was broken so had to get ice at the coffee bar.
- 4/5
Everything was great. Everything was great. I highly recommend the staff be more informed about the breakfast they offer. It was difficult to understand what you get in the food with your purchase. Also, the ice machine is on the bottom floor and was broken so had to get ice at the coffee bar.
- 5/5
Yes
- 5/5
Very good
- 5/5
Clean comfortable , 5 minutes from the airport
- 4/5
Staff need to be trained in how to deal with difficult situations, I was able to express my concerns with management and they act very kind and accepted my suggestions, as an apology we received a complementary breakfast and parking.
- 5/5
Exceptional
- 4/5
24 hours shuttle service, clean room Room was clean , but there's just some funky smell of rug maybe used for cleaning when we entered room first day.
- 4/5
24 hours shuttle service, clean room Room was clean , but there's just some funky smell of rug maybe used for cleaning when we entered room first day.
- 1/5
Simplemente estan ahi ocupando su silla. Fue mi error dejar el auto mal estacionado. Pero no fueron capaces de avisarme, vino la grua y se lo llevo. Al otro dia no me podian decir ni siquiera quien se lo llevo para recuperarlo, hasta las 9AM que llegaba la Manager. Mi error fue el de estacionar mal. Pero la actitud y ayuda del staff del hotel fue menos 10!!
- 1/5
Simplemente estan ahi ocupando su silla. Fue mi error dejar el auto mal estacionado. Pero no fueron capaces de avisarme, vino la grua y se lo llevo. Al otro dia no me podian decir ni siquiera quien se lo llevo para recuperarlo, hasta las 9AM que llegaba la Manager. Mi error fue el de estacionar mal. Pero la actitud y ayuda del staff del hotel fue menos 10!!
- 5/5
Everything was amazing
- 5/5
Everything was amazing
- 2/5
Expedia said 150 dollars taxes etc included, when I went for the shuttle bus it never came after an hour I took an uber. When I called they said it will be later as they needed gas , that’s when I called Uber
- 2/5
Expedia said 150 dollars taxes etc included, when I went for the shuttle bus it never came after an hour I took an uber. When I called they said it will be later as they needed gas , that’s when I called Uber
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Great
- 5/5
Great
- 0.5/5
Hotel desk clerk was uninterested and unwilling to help me to fix the duplicate charge system error, this made all the whole experience negative. This is stealing and not cool business model
- 0.5/5
Irrelevant, see next Hotel desk clerk was uninterested and unwilling to help me to fix the duplicate charge system error, this made all the whole experience negative. This is stealing and not cool business model
- 5/5
Exceptional
- 5/5
great location and airport shuttle. The elevator is far away from the lobby.
- 5/5
great location and airport shuttle. The elevator is far away from the lobby.
- 4/5
Good staff, pretty good location, nice facility…I am just in a grouchy mood, so 4 stars.
- 4/5
Good staff, pretty good location, nice facility…I am just in a grouchy mood, so 4 stars.
- 3/5
The room was clean but the bed was old and sagged in the middle. Also, not for light sleepers. You are right in the take-off path from SFO!
- 3/5
The room was clean but the bed was old and sagged in the middle. Also, not for light sleepers. You are right in the take-off path from SFO!
- 4/5
- 4/5
- 5/5
Room was clean and comfortable. The price was good and the staff was very nice and accommodating. Service to the airport 24/7 was the reason for the stay and was much appreciated.
- 5/5
Room was clean and comfortable. The price was good and the staff was very nice and accommodating. Service to the airport 24/7 was the reason for the stay and was much appreciated.
- 5/5
N/A
- 5/5
Clean hotel and surroundings. Accomodating staff.
- 5/5
Clean hotel and surroundings. Accomodating staff.
- 5/5
Clean Good beds
- 5/5
Clean Good beds
- 4/5
Friendly staff, clean room, easy transportation to and from airport via airport shuttle
- 4/5
Friendly staff, clean room, easy transportation to and from airport via airport shuttle
- 4/5
I thought the property was very clean! And quiet. The bed was comfortable. The restaurant is not very good but they do serve late. THE IS NO POOL. The pool and jacuzzi were turned into a meeting room. I booked the property after seeing images of the pool and was disappointed. Very close to the airport with a free shuttle. Walking distance to the small downtown area with some shops and restaurants. NO POOL!!
- 4/5
Staff in front desk were very helpful and professional. The airport shuttle took over 30 minutes which was quite concerning since it was late at night. Also the van is pretty small so it can just take around 7 people. The room was very clean and quiet although it had a musty smell but we got to air it out with the screen door leading to the balcony. Breakfast was good and service was great! Thank you. Very good location.
- 4/5
Staff in front desk were very helpful and professional. The airport shuttle took over 30 minutes which was quite concerning since it was late at night. Also the van is pretty small so it can just take around 7 people. The room was very clean and quiet although it had a musty smell but we got to air it out with the screen door leading to the balcony. Breakfast was good and service was great! Thank you. Very good location.
- 5/5
Yes, the room was spotless. There is a problem with the drain in the shower. It backs up. You may need to put a snake down there to clear it out. Otherwise I had a very good stay.
- 5/5
Yes, the room was spotless. There is a problem with the drain in the shower. It backs up. You may need to put a snake down there to clear it out. Otherwise I had a very good stay.
- 5/5
Evr
- 5/5
Evr
- 4/5
The airport shuttle didn’t run until 5 pm and I arrived at 345. It was very inconvenient sitting outside in the cold. On the other hand, I missed the shuttle that was going TO the airport and a staff member took me in their other van. I appreciated that!
- 4/5
The airport shuttle didn’t run until 5 pm and I arrived at 345. It was very inconvenient sitting outside in the cold. On the other hand, I missed the shuttle that was going TO the airport and a staff member took me in their other van. I appreciated that!
- 3/5
Room was clean. Bed was fine. Heater/air-conditioner worked fine. Shower fine, but no tub. Charging ports on both sides of the bed. Nightstand ok. Quiet, despite being next to parking lot.
- 3/5
Room was clean. Bed was fine. Heater/air-conditioner worked fine. Shower fine, but no tub. Charging ports on both sides of the bed. Nightstand ok. Quiet, despite being next to parking lot.
- 5/5
I have stayed here before. It has a small cafe/bistro area to get food so that if you do not wish to go out to restaurant, it makes it convenient! They also have a shuttle for airport service. It’s a clean and quiet place!
- 5/5
I have stayed here before. It has a small cafe/bistro area to get food so that if you do not wish to go out to restaurant, it makes it convenient! They also have a shuttle for airport service. It’s a clean and quiet place!
- 1/5
double billed on my CC
- 1/5
double billed on my CC
- 2/5
Check-in was a nightmare. It took 45 minutes and we were the only customers there the first 20! Staff was untrained and left to fend for herself. Did not receive the rooms we had earlier called and confirmed. Room itself was lovely. Close proximity to airport was both a blessing and a curse. Planes take off ALL night long interrupting sleep. We were double billed for parking which they said they will correct. Given all the problems we had even though the room was nice, we would not stay there again.
- 2/5
Check-in was a nightmare. It took 45 minutes and we were the only customers there the first 20! Staff was untrained and left to fend for herself. Did not receive the rooms we had earlier called and confirmed. Room itself was lovely. Close proximity to airport was both a blessing and a curse. Planes take off ALL night long interrupting sleep. We were double billed for parking which they said they will correct. Given all the problems we had even though the room was nice, we would not stay there again.
- 5/5
The staff was friendly, breakfast & service was delightful.
- 4/5
The A/C in the room very noisy and the coffee machine was replaced in the morning. Staff was very attentive and helpful.
- 4/5
The A/C in the room very noisy and the coffee machine was replaced in the morning. Staff was very attentive and helpful.
- 5/5
Clean room
- 5/5
Clean room
- 5/5
She was very friendly & professional. We want to return because of the great customer service. Thank you!!
- 5/5
She was very friendly & professional. We want to return because of the great customer service. Thank you!!
- 5/5
Conveniently located close to freeway, but quiet.
- 5/5
Conveniently located close to freeway, but quiet.
- 5/5
Great food close by and the hotel is super quiet, and extremely clean impressed by the cleanliness for sure!
- 5/5
Great food close by and the hotel is super quiet, and extremely clean impressed by the cleanliness for sure!
- 4/5
if you have luggage this can be very annoying. If I had known this would have probably booked a different hotel
- 4/5
if you have luggage this can be very annoying. If I had known this would have probably booked a different hotel
- 3/5
Loved everything except paying for parking.
- 3/5
Loved everything except paying for parking.
- 4/5
Check in was fast and easy, staff friendly. Centrally located…Carpets really needs to be Cleaned… other areas really need attention in the room, headboard, mirrors etc, overall was an ok stay
- 4/5
Check in was fast and easy, staff friendly. Centrally located…Carpets really needs to be Cleaned… other areas really need attention in the room, headboard, mirrors etc, overall was an ok stay
- 4/5
The hotel reply to my enquiring about shuttle. They did not notify me until I was in transit. Luckily I had a phone that worked in the U.S., otherwise a taxi.
- 4/5
Property is clean, staff are professional. They charged me $21.00 for parking and i only stayed one night
- 4/5
Property is clean, staff are professional. They charged me $21.00 for parking and i only stayed one night
- 5/5
- 5/5
- 3.5/5
No problems with wi-fi, comfortable room. Entry on booking.com didn't mention the $20 fee for parking in the motel's lot. I expected to pay a rather high price for accommodations near San Francisco and SFO; but I wanted to know about the charges up front, and not be hit with unexpected fees after I'd committed to the place. I won't stay here again—what if it's fifty bucks next time?
- 5/5
We enjoyed our stay here!
- 5/5
We enjoyed our stay here!
- 4.5/5
Great location only 10 mi s from the airport. Comfy rooms and beds. The bistro is great-stays open till 10pm. Nothing but great!! Loved it!
- 1/5
Location - convenient to venue Extremely noisy into the late night - thin walls. Surprise $20 parking fee not included in advertisements or confirmation
- 3/5
I have stayed at Embassy Suites all over the US and I have never stayed at anything that old! I realize it’s a historical building but maybe make it more apparent that you’re going to be staying in an old building. I had no hot water for my shower even!!
- 4/5
Clean, modern
- 4/5
Our usual stay for fishing excursions
- 4/5
Our usual stay for fishing excursions
- 5/5
Overall property was great! Staff and cleanliness was excellent. Did not like that you had to pay to park there. There was plenty of parking so it made no sense for extra fee for parking.
- 5/5
Overall property was great! Staff and cleanliness was excellent. Did not like that you had to pay to park there. There was plenty of parking so it made no sense for extra fee for parking.
- 0.5/5
Bad
- 5/5
Clean, quiet, and very close to the airport.
- 5/5
Clean, quiet, and very close to the airport.
- 3.5/5
Friendly front desk staff The room that was given
- 4/5
Clean and quiet Nothing
- 5/5
Property and room was clean. Staff were helpful and professional
- 5/5
Property and room was clean. Staff were helpful and professional
- 3/5
the breakfast have very few options and was very limoted the invoice generated was not able to switch to my card during check out
- 1/5
I had the worst day here.
- 1/5
I had the worst day here.
- 5/5
Clean and safe
- 5/5
Clean and safe
- 5/5
Room was clean, comfortable. I especially liked the sofa and table to work. The bed was very comfortable. Really appreciated the shuttle service to and from the airport.
- 5/5
Room was clean, comfortable. I especially liked the sofa and table to work. The bed was very comfortable. Really appreciated the shuttle service to and from the airport.
- 4/5
Very comfortable but definitely in the flight path for SFO. Some hallway noise, but not much. I live rurally so hearing the airplanes so loudly kept me up at times. Probably it wouldn’t affect others from more urban areas as much. Water was hot, room temperature comfortable, bed and sheets súper and I didn’t feel cramped in the room. One of the few hotels that have a scheduled free shuttle at 2:30 am with about 10 min to arrive at SFO so I am happy. Overall excellent experience.
- 4/5
Very comfortable but definitely in the flight path for SFO. Some hallway noise, but not much. I live rurally so hearing the airplanes so loudly kept me up at times. Probably it wouldn’t affect others from more urban areas as much. Water was hot, room temperature comfortable, bed and sheets súper and I didn’t feel cramped in the room. One of the few hotels that have a scheduled free shuttle at 2:30 am with about 10 min to arrive at SFO so I am happy. Overall excellent experience.
- 5/5
It was fine. No complaints.
- 5/5
It was fine. No complaints.
- 5/5
A pleasant and quiet stay
- 5/5
A pleasant and quiet stay
- 5/5
Felt very safe arrived at 5 AM
- 5/5
Felt very safe arrived at 5 AM
- 4/5
Worked well for me catching up with people I know locally and a day trip into city.
- 4/5
Worked well for me catching up with people I know locally and a day trip into city.
- 3.5/5
Good
- 5/5
Staff was very friendly and helpful. Breakfast was tasty. Room comfortable and quiet
- 3/5
In the past under Holiday Inn have full services but now under Mariott hotel administration has limited services. Partial food available.
- 3/5
In the past under Holiday Inn have full services but now under Mariott hotel administration has limited services. Partial food available.
- 5/5
Very clean and quiet. Front desk was nice and helpful.
- 5/5
Very clean and quiet. Front desk was nice and helpful.
- 3/5
It is a clean and efficient property. It is minutes from SFO. However, that advantage is negated if the hotel doesn't answer their phone and the "free shuttle" is unavailable. I ended up taking BART and walking to the property (10 minutes and a bit "sketch"). San Bruno is mostly safe and pleasant, but walking through empty parking structures at Tanforan Mall (a truly bleak mall) is not really promising and definitely not for a single woman or anyone after dark.
- 3/5
It is a clean and efficient property. It is minutes from SFO. However, that advantage is negated if the hotel doesn't answer their phone and the "free shuttle" is unavailable. I ended up taking BART and walking to the property (10 minutes and a bit "sketch"). San Bruno is mostly safe and pleasant, but walking through empty parking structures at Tanforan Mall (a truly bleak mall) is not really promising and definitely not for a single woman or anyone after dark.
- 5/5
Great place next the airport
- 5/5
Great place next the airport
- 4/5
I dont think i have ever stayed at a courtyard marriot. The room was very clean i must say but a lil dark and outdated to me. Its not a modern property. Definitely clean!!
- 4/5
I dont think i have ever stayed at a courtyard marriot. The room was very clean i must say but a lil dark and outdated to me. Its not a modern property. Definitely clean!!
- 5/5
Not too far from SFO and hotel provides free shuttle service. I found myself stranded in SF after a missed flight connection and this hotel eased my mind and picked me up from airport before their check-in time. Room was very nice. Lobby sells frozen dinners and snacks. Rooms have microwaves and fridges. There is a restaurant nearby for fresh meals.
- 5/5
Not too far from SFO and hotel provides free shuttle service. I found myself stranded in SF after a missed flight connection and this hotel eased my mind and picked me up from airport before their check-in time. Room was very nice. Lobby sells frozen dinners and snacks. Rooms have microwaves and fridges. There is a restaurant nearby for fresh meals.
- 5/5
Perfect for quick in and outs
- 5/5
Perfect for quick in and outs
- 5/5
We had the one bedroom suite overnight for our early morning flight the next day. The hotel is a 5 minute drive to the airport, so the free shuttle is very useful. No complaints
- 5/5
We had the one bedroom suite overnight for our early morning flight the next day. The hotel is a 5 minute drive to the airport, so the free shuttle is very useful. No complaints
- 5/5
Nice property. Perfect for a quick overnight stay.
- 5/5
Nice property. Perfect for a quick overnight stay.
- 5/5
The front desk staff was welcoming and professional. I stayed in a room with king bed with fresh clean white sheets, soft fluffy pillows, and a nice balcony. Bathroom was nice and very clean. This will be saved as a “favorite” for the next time I’m in the area.
- 5/5
The front desk staff was welcoming and professional. I stayed in a room with king bed with fresh clean white sheets, soft fluffy pillows, and a nice balcony. Bathroom was nice and very clean. This will be saved as a “favorite” for the next time I’m in the area.
- 4/5
I do wish they would provide at least 2 packets of condiments for coffee in tbe room.
- 4/5
I do wish they would provide at least 2 packets of condiments for coffee in tbe room.
- 5/5
Close access to SFO
- 5/5
Close access to SFO
- 5/5
Nice location near SFO airport
- 5/5
Nice location near SFO airport
- 5/5
Always great stay!
- 5/5
Always great stay!
- 5/5
Always a wonderful stay! I stay for work a lot and am always happy.
- 5/5
Always a wonderful stay! I stay for work a lot and am always happy.
- 5/5
Clean rooms and comfortably
- 5/5
Clean rooms and comfortably
- 5/5
Great
- 5/5
Great
- 4/5
Airport shuttle very helpful SFO airport not far
- 4/5
Airport shuttle very helpful SFO airport not far
- 4/5
- 4/5
- 5/5
I went to my 40year class reunion and chose to stay at the Courtyard. It was an incredible stay. Thank you.
- 5/5
I went to my 40year class reunion and chose to stay at the Courtyard. It was an incredible stay. Thank you.
- 5/5
Great space and great people
- 5/5
Great space and great people
- 5/5
Nice hotel. Helpful staff
- 5/5
Nice hotel. Helpful staff
- 5/5
Nice and Comfortable room! Clean. Quiet.
- 5/5
Nice and Comfortable room! Clean. Quiet.
- 5/5
This my first time staying a courtyard Marriott in San Bruno , I have live in San Bruno for 40 years. I have known this place for years and I’m shock how great a the facility they have, it’s quite, once inside the facilities. Staff ver pleasant and the rooms are average to greatness, amenities in the room very adequate upon your needs and request such disposal utensil if needed. Great lobby to hang out or in their courtyard right in the center of the facility.
- 5/5
This my first time staying a courtyard Marriott in San Bruno , I have live in San Bruno for 40 years. I have known this place for years and I’m shock how great a the facility they have, it’s quite, once inside the facilities. Staff ver pleasant and the rooms are average to greatness, amenities in the room very adequate upon your needs and request such disposal utensil if needed. Great lobby to hang out or in their courtyard right in the center of the facility.
- 5/5
Very attentive and friendly staff, lovely room with private balcony, downstairs bar/restaurant and 24-hour market were so convenient - great food and drinks! Will definitely stay again!
- 5/5
Very attentive and friendly staff, lovely room with private balcony, downstairs bar/restaurant and 24-hour market were so convenient - great food and drinks! Will definitely stay again!
- 4/5
No bad review. Comfortable and helpful
- 4/5
No bad review. Comfortable and helpful
- 5/5
Nice place
- 5/5
Nice place
- 5/5
Great service
- 5/5
Great service
- 5/5
Didn’t have a problem with my stay. Room was good and so was the area.
- 5/5
Didn’t have a problem with my stay. Room was good and so was the area.
- 5/5
Was close to the airport.
- 5/5
Was close to the airport.
- 5/5
The site stated 2 breakfasts included. The hotel said no.
- 5/5
The site stated 2 breakfasts included. The hotel said no.
- 5/5
Checked in after midnight. Awesome reception and fast check in.
- 5/5
Checked in after midnight. Awesome reception and fast check in.
- 5/5
Loved the app check in!!! Room was clean
- 5/5
Loved the app check in!!! Room was clean
- 4/5
good location
- 4/5
good location
- 1/5
I was very disappointed with my stay. First, it took 55 minutes for Expedia to communicate with the hotel’s system allowing us to get access to a room. It was late at night and I had two small children. The shower didn’t drain so we couldn’t shower, the coffee maker was broken, there were signs of bedbugs, and the cleaning staff opened the door at 8:00 am, waking us up.
- 1/5
I was very disappointed with my stay. First, it took 55 minutes for Expedia to communicate with the hotel’s system allowing us to get access to a room. It was late at night and I had two small children. The shower didn’t drain so we couldn’t shower, the coffee maker was broken, there were signs of bedbugs, and the cleaning staff opened the door at 8:00 am, waking us up.
- 2/5
Terrible mattress!!!
- 2/5
Terrible mattress!!!
- 5/5
Great location, friendly staff.
- 5/5
Great location, friendly staff.
- 4/5
Never told me the elevators were at the back of the building.
- 4/5
Never told me the elevators were at the back of the building.
- 4/5
Very short shuttle drive from SFO. Fairly good dining options a few blocks away.
- 4/5
Very short shuttle drive from SFO. Fairly good dining options a few blocks away.
- 1/5
The hotel itself is nice. The room was clean. Yes, you can hear airplanes due to location but it wasn't too loud. My only complaint about the room is that the beds are extremely uncomfortable. They are very bouncy so you can feel every movement. Also I could feel the bed springs through the mattress.
- 1/5
The hotel itself is nice. The room was clean. Yes, you can hear airplanes due to location but it wasn't too loud. My only complaint about the room is that the beds are extremely uncomfortable. They are very bouncy so you can feel every movement. Also I could feel the bed springs through the mattress.
- 5/5
The desk staff went far above the norm to help us navigate from airport to hotel. They were very friendly and helpful for our entire stay.
- 5/5
The desk staff went far above the norm to help us navigate from airport to hotel. They were very friendly and helpful for our entire stay.
- 5/5
- 5/5
- 5/5
Close to the airport and has good dining options within walkable distance.
- 5/5
Close to the airport and has good dining options within walkable distance.
- 4/5
The shuttle from the airport took a long time to show up.
- 4/5
The shuttle from the airport took a long time to show up.
- 3/5
The hotel property is conveniently located near SFO and has 24 hr shuttle service making it ideal for stopover travel. The hotel has a chiq little bistro and nice courtyard. I downgraded the rating however based on the location of the hotel in the flight path of noisy planes and the insulation isn't that great between walls making it noisy.
- 3/5
The hotel property is conveniently located near SFO and has 24 hr shuttle service making it ideal for stopover travel. The hotel has a chiq little bistro and nice courtyard. I downgraded the rating however based on the location of the hotel in the flight path of noisy planes and the insulation isn't that great between walls making it noisy.
- 5/5
Very nice and confortable. Very clean. I really enjoyed my stay. And just to put it out there there is no swimming pool. I say this because in the amenities it says there is a pool. I think you should update the amenities.
- 4/5
Check in was easy, room was clean and comfortable. Service for breakfast was less than optimal. I was the only person at the counter, yet, the staff person helping me was barking about what I could and could not order as part of the pre-paid plan. Unnecessarily rushing the process along. At checkout, the front desk was unattended.
- 3/5
Bteakfast $25
- 2/5
The front desk person was super rude during our checkin.
- 4/5
It was okay other than finding a used band-aid in the bed I slept in. Tells me that maybe the sheets were not changed before my stay. Also found a piece of molding on floor when we walked in.
- 5/5
Close to the airport and had a lot of nice amenities! Loved the airport shuttle.
- 3/5
The rooms were clean and staff was nice. The beds feel like you are sleeping on rocks!
- 5/5
very nice
- 1/5
This place is pricey for a small room. Staff are kind of not friendly when I check in
- 4/5
The parking lot was pretty full and it cost $15 a night to park. The room was clean and well stocked. The bed was super comfortable. There’s also a love seat. The balcony is small but it was a nice feature. The airport is close by so we did hear some airplanes overhead but not any noise from the freeway. Overall, it was a nice stay and the staff members we encountered were polite and helpful.
- 5/5
Nice stay
- 5/5
It is near SFO airport so you can hear the airplanes going by. They knew that when they built this hotel so they should have provided better sound insulation.
- 4/5
Most things were good. There was airport noise from time-to-time.
- 4/5
Good location. Simple hotel.
- 5/5
Great stay. Very clean. Nice service.
- 5/5
Very safe and clean
- 5/5
Easy check in and out. Friendly staff and thankful for airport shuttle service.
- 4/5
Needs a little updating
- 3/5
The restaurant at the property was closed and they didn't provide any free water or coffee.
- 5/5
Clean and quiet room. Close to airport. Staff was helpful, only negative was how expensive everything was. I bought a bag of chips for 4.50! I think items in bistro and store should be less expensive for guests.
- 1/5
When I finally made it there, starting at 5am I had a chance to carefully study the flight schedules at SFO. There is no insulation whatsoever. Planes were landing in my bed. Do NOT go there!
- 5/5
Great for overnight stop. Comfy bed. Nice room and amenities. Close walk for dinner. Close to airport with tranfers.
- 3/5
It was okay, but disappointed with no breakfast!
- 4/5
Nothing significantly good or bad. We were there because we were flying from LAX the next day. It was really nice that they had shuttle service early in the morning. Price was good compared to other hotels.
- 5/5
Excellent
- 2/5
We did not find out until we arrived that there was no restaurant or bar open at the facility which is one of the reasons we booked here. Also there is no microwave in the room.
- 4/5
NA
- 5/5
It was a very nice hotel. My flight got in at midnight and the car rental agency didn’t open until the next morning. Courtyard has a 24 hour shuttle which picked me right up and took me to the hotel quickly. The rooms were spacious and the employees welcoming. I would recommend staying here to my friends and family.
- 5/5
Great stay before and after a trip north of San Francisco. Friendly shuttle service even at 3:30am on our departure day. Beds and rooms were clean and comfy. Plane noises but didn’t keep us from sleeping. Would definitely stay here again for early departures and late arrivals from SFO.
- 5/5
Great check in service.
- 5/5
Na
- 1/5
I booked a room with a king size bed. Instead I got a room with 2 queen beds. I checked in pretty late so I didn't bother to go back and change.
- 5/5
Good enuf for airport spot
- 3/5
The staff were friendly and helpful. The room was clean and in very good condition. However, we arrived on a Saturday at 6:00 PM after travelling for most of the day, and the restaurant was not open on Saturdays. I did not see that information on the website. Only 1 other restaurant close to hotel. It was extremely busy and dirty looking. As well, hostess was very unfriendly and not too interested in getting us a table.
- 5/5
The area was clean and not crowded. The staff were great. Food quality could be improved vs other International airports.