La Quinta Inn & Suites by Wyndham San Bernardino

Muy limpio y excelente atención👍😍!

Great staff. Very friendly

None

Very clean and very easy check in The Tv’s were a little dated couldn’t watch any of my apps on it.

Superb

Exceptional

I love the design, amenities, and breakfast. Staff is great too. N/A

Clean Hmm hard to get in, the entrance to the parking lot is to narrow

Great hotel is pretty new. We had a great stay

They didn't notice me about the outage the second night I couldn't stay there and it was not easy ti find another good hotel.

Exceptional

Superb

Good

The evening staff was incredibly rude, the room was okay, beds were comfortable but aside from that the ac didn’t work, the fridge wasn’t very cold, and the chair had mystery stains and cigarette burn marks on the seat. Also there’s a $100 deposit that’s required at check in which hotels.com app did not convey when booking the room.

Good

Breakfast was good even though they pick it up too early I also didn’t like their there was loud noise and they call me in the middle of the night, saying to turn down my music and I didn’t have music. That’s one thing that it was really bad because the music was very loud and they called the wrong number.

Front automatic Door was broken and had to be held open for entry. Breakfast was lacking. EV chargers didn’t work. All else was decent.

The room and breakfast Nothing

The only good thing about this place was the showers and the breakfast was alright The customer service was garbage they were rude and we asked for a smoke free room and one of the rooms we got smelled like weed the other one had cigar ashes

Staff was friendly and location was close to everything. I woke up with a few red welts on my legs and every day there were more when I woke up. Started getting them on my thighs and back. I checked the bedding and couldn't see much. Thought I was paranoid. Today I woke up with a bunch of bites and red welts on my arm and confirmed that I'm not going crazy. They offered me another room down the hall or to check out and they'll refund me for the rest of my cancelled stay. Didn't offer anything else besides an apology but because I booked through a third party, they couldn't do anything else about it. So my clothes are currently in garbage bags in the back of my vehicle and I'll have to find a Laundromat to wash everything. They didn't offer to cover that cost or even give me a discounted stay. But beware there are bed bugs.

Room was a bit dirty (needed vacuum) and strong odor of cigarettes

It was very clean The construction was tough to get around

Location, quiet and clean for the most part. Staff that I dealt with were very nice and helpful. Overall I had a comfortable stay, no major complaints. Cleanliness

Aj at the front desk he helped us from the reservation on all the way thru of extending my stay for a couple more days cause my husband went on for major surgery ... Thank you so much AJ for your compassion and understanding...and thank you to the housekeeping for checking in and cleaning the room and making sure all was tidy for when my husband was discharged from the hospital ...

Room was clean and nice. Breakfast was decent. Pool was small and cold.

Dana at the front desk was exceptional. Even after we had checked out she went above and beyond to help us through a dire situation. The main reason we'll come back

Overall, I really enjoyed this property. Staff is wonderful, close to everything and my #1 place. Thank you,

Clean by food places

Clean by food places

We had 3 year old kid and place is well located near to highway and many convenient stores are nearby. Moreover stay was really comfortable.

Bad

Very good

Great hotel. Very quiet and safe.

The staff was amazing. They were helpful and the hotel itself was super clean.

The staff was amazing. They were helpful and the hotel itself was super clean.

The room was very clean and cozy. Very quiet and peaceful.

The rooms were clean and inviting. There was a variety of things to choose from for breakfast. There was room to park and it was free!

Very clean

the guy for the front desk was too busy at the front door chatting with the security guard i was at the front desk just to ask a question, the guy didn't acknowledge me, so i seat on the sofa, wait for him for about 15 minutes while at listen them laughing and just having a good time. another customer walk in and he went to the front desk and started helping him. so i waited after 7-10 minutes, they started to talk about dogs, so i figure they are NOT conducting check in business any more so i say to the front desk guy "excuse me" , he replied "wait for your turn". sounded rude so i just walk away.. the other front desk stuff, i think her name is DANA & JJ WERE SUPER NICE PERSON, VERY HELPFUL STAFF. AND I WILL DEFINITELY RETURN SINCE I NORMALLY GO TO SAN BERNARDINO TWICE A YEAR TO VISIT FAMILY MEMBERS..

Exceptional

Exceptional

Love this place the area the rooms are very clean

Clean and nice Room was next to freeway and couldn’t not sleep because of the noise. At some point the room vibrated. Room needs better noise insulation.

I would not book a stay at this hotel again.

the “queen” beds were actually full and not comfortable for 2 people

the “queen” beds were actually full and not comfortable for 2 people

Exceptional

Room was next to freeway and couldn’t not sleep because of the noise. At some point the room vibrated. Room needs better noise insulation.

It was nice clean

Rooms were clean, parking is free, and a basic Continental Breakfast

Clean, good location near public transportation and restaurants. I couldn’t buy a snack and look for what I wanna as there was a barrier. I recommend should be easy access to let us pick what we wanna and pay at the front desk.

It was nice clean

Clean, good location near public transportation and restaurants. I couldn’t buy a snack and look for what I wanna as there was a barrier. I recommend should be easy access to let us pick what we wanna and pay at the front desk.

That the bed is literally 2inches away from the door, layout was pretty weird

. .

Very good

That the bed is literally 2inches away from the door, layout was pretty weird

.

Great stay. Clean and all staff smiling and nice.

The hospitality and friendless

The hospitality and friendless

Room was very clean.

Bad

I

Exceptional

Exceptional

Room was clean, we expected no less from La Quinta ... Breakfast was passable, as good as most hotels, perhaps better than some, especially when they only offer bagels La Quinta offered scrambled eggs,make your own waffles, coffee two different juices. The afternoon check in clerk could use a lesson in smiling, but checked us in, later staff and morning staff seemed more cordial. Biggest disappointment, was not the hotel, but rather a guest who decided the elevator was a great place to smoke a joint. Yuck

Clean Staff good breakfast

Passable

I like Wyndham. My only issue was this one is basically on the freeway. While that make it a bit noisy, it also gives you easy access coming and going. I would stay here again.

I like Wyndham. My only issue was this one is basically on the freeway. While that make it a bit noisy, it also gives you easy access coming and going. I would stay here again.

Exceptional

Yes

This place bills itself as "pet friendly: they do not PUBLICALLY post ANY exclusions. I paid in advance for a fire-displaced guest, who showed up on time with her 2 caged pet birds she'd rescued And WAS TURNED AWAY AT THE DOOR because of this property's policy of "NO birds". Which is it: pet friendly or dogs and cats only? You could have saved me a lot of grief by advertising CORRECTLY. BAIT AND SWITCH, MUCH? Good thing for you I'm not a lawyer...I'd be rich off this case.

just happened that when they came to clean our room it was late in the day and we were getting ready to go out and we needed few minutes before leaving and we were told that the lady could not wait because it was amost time to end her shift. so room was never cleaned

location was good area, personnel very helpful and professional just happened that when they came to clean our room it was late in the day and we were getting ready to go out and we needed few minutes before leaving and we were told that the lady could not wait because it was amost time to end her shift. so room was never cleaned

This place bills itself as "pet friendly: they do not PUBLICALLY post ANY exclusions. I paid in advance for a fire-displaced guest, who showed up on time with her 2 caged pet birds she'd rescued And WAS TURNED AWAY AT THE DOOR because of this property's policy of "NO birds". Which is it: pet friendly or dogs and cats only? You could have saved me a lot of grief by advertising CORRECTLY. BAIT AND SWITCH, MUCH? Good thing for you I'm not a lawyer...I'd be rich off this case.

I tried to check in early after a long drive; I called twice and visited in person once, but the staff member was not at all helpful in trying to get us a room—even though it was already 1:00 PM when I made my last call to inquire. I ended up having to go to another hotel. I will not return to this hotel, nor to any other La Quinta property.

Convenient-and dog friendly Breakfast was generic All EV chargers were out of service

Convenient-and dog friendly Breakfast was generic All EV chargers were out of service

Exceptional

Good

Superb

Nice stay

Superb

Appreciate the Veterans parking. Lots of kids in the hotel but the "quiet" time was enforced and being by the elevator and low noise was great.

The La Quinta in San Bernardino offers a delightful breakfast menu, with fresh and hot options every day. The area boasts a wide variety of restaurants and dining spots, ensuring that guests have plenty of choices. Complimentary coffee, tea, and water are available throughout the day. The hotel provides free parking, and the surrounding area is safe and well-lit. There’s ample parking space to accommodate all guests. The indoor pool is clean and inviting, while the rooms are spacious, lovely, and spotless. The friendly and helpful staff adds to the overall positive experience. I highly recommend the La Quinta in San Bernardino for a comfortable and enjoyable stay

Very poor breakfast, The A/C did not work properly (was not cool in the room), the deposit of $100 was not release upon my checking out .

Very affordable and comfortable room Super clean and breakfast very delicious.

Super clean and breakfast very delicious.

Very poor breakfast, The A/C did not work properly (was not cool in the room), the deposit of $100 was not release upon my checking out .

This was a. very reliable stop. Great for the money!

Nothing, man hotel it's a work hotel for construction workers they don't like women Very uncomfortable man hotel for construction workers don't like women

Very uncomfortable man hotel for construction workers don't like women

The decor, the location, and the staff. There is nothing that I didn’t like.

The decor, the location, and the staff. There is nothing that I didn’t like.

I stay here often and am always impressed.

Love it Front desk

Exceptional

Love it Front desk

Very pleasant place to stay, clean rooms and breakfast was good. I traveled with my little daughter and place was very secure.

Very nice and clean rooms.

Exceptional

Staff Wi-Fi Breakfast all was great

The staff was great There was a scheduled power outage that we were not informed about until we arrived to check in. And prompted to sign an agreement stating that we were aware of it. We should have been informed prior to arrival or at least offered a discount for the night of the outtage. When we arrived to the hotel that evening there was no power for several hours. A discount should have been offered

I had a few issues with the staff

The staff was professional especially Dana and AJ. The 2nd floor didn't have an ice machine. I had to go to the 3rd floor to get ice.

N/A

Room was very clean, breakfast is great. Hospitality awesome!

Credit towards an free stay it's that available after reserving rooms without any cancellation

I still have not receive my check in deposit back.

The room was extremely clean, the staff was friendly, and good breakfast . I will definitely book here again.

Internet great. Breakfast food always fresh. One day the eggs and sausage were empty for a long time.

I didn’t like that I wasn’t able to select my own snacks. That section was off limits to guests and a staff member had to tell/show you what they had available. Me and my friend felt like two little kids looking at candy in a candy shop. You also have to pay for everything when you check in and the $100 that is usually used for incidentals is more for if you damage anything in the room or remove any items from the room that are hotel property. I was not able to use the $100 for the snacks I purchased.

Only cereal is oatmeal. Would like bran flakes or raisin bran.

Absolutely great experience , very great customer service and the breakfast was good

Nothing

Everything was great

It was a clean and staff was very helpful and kind! Nothing but keep in mind there is a $100 deposit

Great room, great staff. I will be staying here again when I am in the area.

Clean room and nice stay but some of the staff moved slow during the rush of check in

Very friendly staff. The building and rooms were well maintained. Everything was clean.

Everything I like everything

Great stay! AJ at the front desk was awesome and super helpful!

Very clean place friendly staff

Friendly syaff, clran property and adequate breakfast

Quick and easy

it was clean and I had a good breakfast in the morning

the room was clean and quiet. the only downside was the shower. there was barely any water pressure and it made that aspect not enjoyable, but everyone that worked there was helpful and hospitable, and it was walking distance from a lot of dining options!

Place was clean and staff was nice. Would definitely book her again!

Clean room, free parking. Great staff.

Everything was clean, facilites were nice and room was great. Staff was very helpful at check-in and check-out except one member of your staff who was not helpful at all when I called ahead to ensure my reservation would go smoothly. He was rude and condescending.

The staff were all very pleasant and friendly!

The rooms were nice and cleaned! The staffs were amazing, except for the one that was there the first night he act like was about to pass out taking my ID from...lol

Clean

Staff was friendly and the hotel and parking area were very clean

Everything was great!

Room was clean, check in was smooth. Staff was awesome. Only problem, was the EV chargers were not working other than that awesome place.

Clean room, safe conditions and friendly

The ac and heater work amazingly everything looks nice and clean and the front desk staff was over outstanding with extending our stay more days... TJ IS THE BEST!!!!!

The room was modern and new feeling. Loved the pictures of JoshuaTree. Bed and pillows were so comfortable I asked the front desk for the brands. Our king room suite had a comfortable sofa and two TVs. Highly recommend and will look for reasons to stop there again!

Great property.

Yes

Yes

The in room refrigerator is always too cold. My yogurt froze. On my previous stay the ice maker was not working. ( 2nd floor) this time, it was gone. so if I wanted ice, I had to go to the 1st or 3rd floor. The free breakfast is ok. nothing special. Always the same.

The in room refrigerator is always too cold. My yogurt froze. On my previous stay the ice maker was not working. ( 2nd floor) this time, it was gone. so if I wanted ice, I had to go to the 1st or 3rd floor. The free breakfast is ok. nothing special. Always the same.

Very good ❤️

Very good ❤️

Ted

Ted

👌

👌

There was someone smoking weed in their room every day.

There was someone smoking weed in their room every day.

Yes

Yes

The staff "Scott " was incredibly rude to us when we checked in. We politely asked if our deposit was refundable and he rudely repplied, "obviously," as he shook his head in a condescending way. Later that night afrer i checked in i asked if i could get an extra blanket and pillows. He said he couldn't give me any until i told him how many people were staying in my room. I replied it was for myself and my wife and that i had a right to ask for extra blankets. He became incredibly hostile and raised his voice after i asked what his name was. "Scott" is incredibly rude and a hostile employee. He should not work here. We will never stay here again.

The staff "Scott " was incredibly rude to us when we checked in. We politely asked if our deposit was refundable and he rudely repplied, "obviously," as he shook his head in a condescending way. Later that night afrer i checked in i asked if i could get an extra blanket and pillows. He said he couldn't give me any until i told him how many people were staying in my room. I replied it was for myself and my wife and that i had a right to ask for extra blankets. He became incredibly hostile and raised his voice after i asked what his name was. "Scott" is incredibly rude and a hostile employee. He should not work here. We will never stay here again.

The breakfast is not very good

The breakfast is not very good

Very clean, comfortable bed. Staff member at the front desk in the morning after check-in was friendly and so was the front desk person when I was checking out. Comfortable stay overall.

Very clean, comfortable bed. Staff member at the front desk in the morning after check-in was friendly and so was the front desk person when I was checking out. Comfortable stay overall.

The whole payment process is a disappointment

The whole payment process is a disappointment

The entire property was spotless. The staff was some of the nicest i've experienced. All amenities were available and in excellent condition and fully stocked. I would love to stay at this La Quinta again

The entire property was spotless. The staff was some of the nicest i've experienced. All amenities were available and in excellent condition and fully stocked. I would love to stay at this La Quinta again

muy vien gracias por todo ybsi lo recomiendo

muy vien gracias por todo ybsi lo recomiendo

Staff are great! Place is spotless. Pool and gym are nice too!

Staff are great! Place is spotless. Pool and gym are nice too!

Staff was great.

Staff was great.

Excellent service,thank you.

Excellent service,thank you.

Staff was friendly, room was clean, no real complaints. However, EV chargers were not operational due to maintenance. Assuming since this is a new hotel. Close to a lot of food and within walking distance. I will consider this hotel again.

Staff was friendly, room was clean, no real complaints. However, EV chargers were not operational due to maintenance. Assuming since this is a new hotel. Close to a lot of food and within walking distance. I will consider this hotel again.

The sanitizer that was used in our room had a very strong odor. Lasted for the two nights we were there.

The sanitizer that was used in our room had a very strong odor. Lasted for the two nights we were there.

Room was comfy and clean. Front desk area wzs nice roomy snd clean also. Staff was nice and it was an oversll good stay .

Room was comfy and clean. Front desk area wzs nice roomy snd clean also. Staff was nice and it was an oversll good stay .

Yes

Yes

AJ is the best

AJ is the best

awesome place to stay, plenty of parking, plenty of restaurants within walking distance, i will be back to stay again

awesome place to stay, plenty of parking, plenty of restaurants within walking distance, i will be back to stay again

Clean room and helpful staff. Breakfast was good and clean. Overall had a great experience. Will sta again.

Clean room and helpful staff. Breakfast was good and clean. Overall had a great experience. Will sta again.

Yes

Yes

Clean hotel. Friendly staff. Would stay here again.

Clean hotel. Friendly staff. Would stay here again.

I am very pleased with this hotel. I have stay just about all other hotels in the area. This was a pleasant surprise. Quiet had a goodnight sleep, very clean and very convenient location .Definitely coming back again

I am very pleased with this hotel. I have stay just about all other hotels in the area. This was a pleasant surprise. Quiet had a goodnight sleep, very clean and very convenient location .Definitely coming back again

Very clean and neat

Very clean and neat

The place is super clean and super friendly. I enjoyed myself 100 percent.

The place is super clean and super friendly. I enjoyed myself 100 percent.

All of above

All of above

We checked in a little after 8pm and the front desk staff was extremely rude. I thought maybe we disrupted a break or something based on how he spoke to me, rushing me along. Are you ready yet? When I told him we had been charged before check in. The room was smaller than most of the LaQuinta’s I stay on during travel but that wasn’t the probably. The room seem dirty and unkept, sinks had something brown in them around the edges and something brown splattered on the bathroom sealing. Hair on the towels and stained blankets. There was a strong smelling coming from the AC unit and to be honest, I didn’t think switching the room would help based on all the issues. I waited until we checked out before leaving a review, didn't want any issues with this staff. Breakfast was never really there any time we went so just bought something from around the area. Best of luck staying here if you need more space or a clean area. Ugh!!!

We checked in a little after 8pm and the front desk staff was extremely rude. I thought maybe we disrupted a break or something based on how he spoke to me, rushing me along. Are you ready yet? When I told him we had been charged before check in. The room was smaller than most of the LaQuinta’s I stay on during travel but that wasn’t the probably. The room seem dirty and unkept, sinks had something brown in them around the edges and something brown splattered on the bathroom sealing. Hair on the towels and stained blankets. There was a strong smelling coming from the AC unit and to be honest, I didn’t think switching the room would help based on all the issues. I waited until we checked out before leaving a review, didn't want any issues with this staff. Breakfast was never really there any time we went so just bought something from around the area. Best of luck staying here if you need more space or a clean area. Ugh!!!

Room was alright, breakfast was okay. Location was good for work but there were some homeless people wandering the parking lot one of the nights. Staff tried to accomodate my needs to stay later than 11. The only issue I have is I requested the room for 11am on a third party app and when I got there at 1:45 I wasn't able to get into my room and had to wait in my car in the parking lot for 45 minutes because they hadn't finished cleaning. I can't imagine they are simultaneously cleaning every room. I get the rules, but it should be changed to not be an option on third parties to set correct times you're able to get into a room.

Room was alright, breakfast was okay. Location was good for work but there were some homeless people wandering the parking lot one of the nights. Staff tried to accomodate my needs to stay later than 11. The only issue I have is I requested the room for 11am on a third party app and when I got there at 1:45 I wasn't able to get into my room and had to wait in my car in the parking lot for 45 minutes because they hadn't finished cleaning. I can't imagine they are simultaneously cleaning every room. I get the rules, but it should be changed to not be an option on third parties to set correct times you're able to get into a room.

Clean rooms, a great fitness center and friendly staff

Clean rooms, a great fitness center and friendly staff

The room was clean, the staff were so warm and helpful, and I was able to bring my pet cat (:

The room was clean, the staff were so warm and helpful, and I was able to bring my pet cat (:

Good service, thanks.

Good service, thanks.

Room was nice and clean.

Room was nice and clean.

We have been staying here for the past 3 years on our way to San Diego or Santa Monica from Vegas because it’s the perfect location to stop and sleep. Plus the staff are always so friendly to us and our furkids. The king suite is perfect and always super clean.

We have been staying here for the past 3 years on our way to San Diego or Santa Monica from Vegas because it’s the perfect location to stop and sleep. Plus the staff are always so friendly to us and our furkids. The king suite is perfect and always super clean.

Upon checking in, we met a very friendly worker. However, when we returned to the hotel around 4 p.m., we encountered a bothersome worker who was also bald I did not catch his name. He kept staring at us and seemed to be annoyed when I asked for the ice. When we bought some water, we noticed his attitude becoming somewhat rude towards us. I couldn’t determine if it was because we were Hispanic or something else, but he continued to stare at us. When we noticed him, he asked, “Are you guys staying here?” in a very rude manner. We responded, “Yes, we are. Why would we be here if we weren’t staying in the hotel?” He replied, “You would be surprised,” but his behavior remained rude even after my sister and dad went downstairs to buy snacks. If it weren’t for this one worker, I would have given the hotel a 10, but unfortunately, his behavior made it a 7. I never felt so uncomfortable in a hotel as I did that day. Thankfully, the next day, he was not there.

Upon checking in, we met a very friendly worker. However, when we returned to the hotel around 4 p.m., we encountered a bothersome worker who was also bald I did not catch his name. He kept staring at us and seemed to be annoyed when I asked for the ice. When we bought some water, we noticed his attitude becoming somewhat rude towards us. I couldn’t determine if it was because we were Hispanic or something else, but he continued to stare at us. When we noticed him, he asked, “Are you guys staying here?” in a very rude manner. We responded, “Yes, we are. Why would we be here if we weren’t staying in the hotel?” He replied, “You would be surprised,” but his behavior remained rude even after my sister and dad went downstairs to buy snacks. If it weren’t for this one worker, I would have given the hotel a 10, but unfortunately, his behavior made it a 7. I never felt so uncomfortable in a hotel as I did that day. Thankfully, the next day, he was not there.

Yes on both counts. Unfortunately the heating system for the room (312) was not working. It only blew cold outside air. I reported it to the person at the reception desk.

Yes on both counts. Unfortunately the heating system for the room (312) was not working. It only blew cold outside air. I reported it to the person at the reception desk.

Clean room friendly staff

Clean room friendly staff

I tried to check out and there was no one available for over half hour and I to leave the key on the desk the same thing happened at check in I will never stay at this location again. Poor customer service

I tried to check out and there was no one available for over half hour and I to leave the key on the desk the same thing happened at check in I will never stay at this location again. Poor customer service

My girlfriend was not allowed to check in due to no cash deposit was possible. A debit card deposit was suggested the card was denied because it was not physically presented. I guess La Quinta operates different in different cities.

My girlfriend was not allowed to check in due to no cash deposit was possible. A debit card deposit was suggested the card was denied because it was not physically presented. I guess La Quinta operates different in different cities.

The room was spotless, the staff was very friendly.

The room was spotless, the staff was very friendly.

Beautiful room and awesome amenities on site

Beautiful room and awesome amenities on site

Showerhead was absolutely the worst. The gentleman at the desk had a hard time understanding him, and the bed was a little bit on the hard side.

Showerhead was absolutely the worst. The gentleman at the desk had a hard time understanding him, and the bed was a little bit on the hard side.

Comfortable

Comfortable

Great stay

Great stay

Smooth check-in experience

Smooth check-in experience

Great stay

Great stay

Clean rooms, good continental breakfast.

Clean rooms, good continental breakfast.

Very clean and good staff

Very clean and good staff

Yes

Yes

The room was very clean and cozy.

The room was very clean and cozy.

The room was nice very clean and the staff was excellent!!!

The room was nice very clean and the staff was excellent!!!

Room was clean staff was courtesy

Room was clean staff was courtesy

Second time staying here. Great room, super clean and comfortable. Hallways can be a bit noisy. Great stay and would certainly stay here again

Second time staying here. Great room, super clean and comfortable. Hallways can be a bit noisy. Great stay and would certainly stay here again

Clean room and check in was super easy and it was right by an ihop! This was a step up from where we stayed the night before, I’m so glad we were able to find a hotel that didn’t have hookers roaming around outside 😅

Clean room and check in was super easy and it was right by an ihop! This was a step up from where we stayed the night before, I’m so glad we were able to find a hotel that didn’t have hookers roaming around outside 😅

Easy parking

Easy parking

Love it

Love it

Satisfied stay!!

Satisfied stay!!

Room was clean and neat

Room was clean and neat

Parking very small

Room was clean, check-in was efficient, location was quiet

Cleanliness, ambience, staff and food was wonderful!!

Comfortable bed , friendly front desk and very clean.

For the price i expected much less but it was high quality all the way around without a high price tag

the mattress was really hard to the point of being uncomfortable

everything was quite good, except the long black hair inside one of the bath towels I had spread on the floor to use as additional bathmat

Clean staff is wonderful

It was the nicest hotel I've been in

I would love to stay on the third floor. Because, the last time, I rented a room, it was on the second floor and I did not get any rest/sleep due to the room above mines, walking throughout the night. I was sooo tired at work the next day. I mention it to the front desk prior to checking out early @ 1:30pm., because I could not bare another night of not resting, heavy walking throughout night. So I drove home. I'll request a room on 3rd floor next booking.

Nice that I could check in a little early. It's helpful thank you.

I’ve stayed there 3 times in the past few weeks, I love that it’s close to where I have to go in that city, I love the rooms, the cleanliness and the amenities. The only thing is that 2 of the 3 stays, one of the ladies that are in charge of the breakfast area is kind of rude by shutting down the waffle machine like 15 min prior to the deadline, she’s wiping down the counter as you pass and almost feels like she’s gonna snatch the things from your hands to hurry you out, this last time everything was wiped down and closed down and locked a few min before 9am which is when breakfast is over. I understand there’s a time limit, but to feel pressured out is completely unnecessary. So next time I just might try a different hotel… also when we greeted her “Buenos días (good morning) with a smile, she replied I don’t speak Spanish and walked away, no smile, no courtesy nod. Of course she doesn’t have to know Spanish but she can still be nice.

Excellent Service!!

The staff are great.

This is the second time I stay recently. I like the staff and love the rooms. The only thing is that both times the ice machine didn’t work on the second floor, but that’s all. Everything else was good and will definitely come back.

Clean friendly staff

Clean and friendy

50/50 on cleanliness and customer service. The first night my room had a lot of random hairs on the pillows and towels. The man who checked me in did not seem welcoming or friendly. I ended up staying a second night but needed to change to a different room due to my last minute decision. The girl at the front was very helpful, friendly, courtesy. She gave great customer service. The second room felt cleaner. No random hairs or spots on the towels or bedding.

Our room was very comfortable and clean and the breakfast was great too

Had a great stay! The beds are always comfortable. The person who checked me in was very friendly! The morning person made sure everything was ready at 6am for breakfast (I’m an early riser). Overall, I loved it and will be back soon!

Great room-clean and staff was outstanding! Will definitely stay there again if we ever need to be in that area.

Clean

Parking secure and convenient staff very friendly and helpful. Breakfast very delicious and variety of healthy and savory meals.. beds like sleeping on a cloud 10/10 recommend

yes

Great

nice and affordable motel near the highway

crooked crooks especially skinny dude with glasses total creep

Clean room, nice sheets, nice staff!!

The service was excellent.

We had clean room, good breakfast, friendly staff

Clean and comfortable room. Staff is excellent

Quiet and convenient for overnight stay.

Great stay with no issues

The breakfast was really good, all staff are wonderful. I've choice this site to stay again, if needed. Thank you.

It was one of the best hotels i have stayed in

Rooms are super clean and hotel Service is great! The front desk representative Scott is very helpful.

Wonderful stay , very clean hotel , convenient area

Satisfactory Good and reasonable price.

All areas felt safe , clean and nice

Parking was amazing and easy

My room was quiet even though it’s near Freeway it’s surprisingly quiet! Room was clean bathroom was clean lobby clean breakfast was good and they only thing I can complain about is that I was told no visitors even though my entire family lives in the area and I don’t get to see them often that through me off and the business center could not provide me with copies as I had a court date and needed to make copies I have to go to a 25 hr CVS in the middle of the night to get the copies that I needed and the CVS was in a awful part of town!

Very comfortable and the front desk assisted me multiple times to make my stay very comfortable.

Clean room, Staff

Stayed here for one night, convenient for work. I solely based this stay due to the availability of EV chargers. When arriving, the chargers were padlocked, I assumed due to the surrounding area. The front desk was not attended but did have a staff come about 10 mins of waiting. When inquiring about charging, they said the chargers did not work although the status indicators on them showed to have full power. Had I known about this, I would NOT have chose this hotel. Their website does not have updates and caused several other issues due to this. The room was clean, however, the holders in the shower were broken and not able to hold the bottle which can be a safety concern.

Quiet, convenient, easy parking.

Like the staff and the beds also like how clean it was. The Breakfast should change up sometimes. Offer different choices.

The only thing I didn't like was that they only served eggs and sausage all weekend and weekdays they should have more options

Perfect

Clean

The location was convenient for a one night stay near the freeway. Check in took a long time because only one staff was available. Overall, room was in fine condition.

Clean, comfortable, and friendly staff. Easy walk to eateries.

2nd floor rooms do not recommend Very noisy upstairs and downstairs Did not enjoy my stay at all Would never come back

Room presentation and

Very clean and breakfast was great! We were right by I-10 but you couldn’t even hear the traffic. Will definitely be back again.

nice place.

Very friendly and clean

1. They gave us a room that had been smoked in, then tried to not give us a non-smoking room. 2. EV charger was locked up, but powered. They claimed it wasn't working. It clearly was..... 3. Kids screaming in the hallway at 3:30 in the morning, within earshot of front desk, for over 10 minutes. Thought I would give them another try, but will stay at Double-Tree in the future.

More food for bfast, including chicken or turkey sausages would have made the stay even more enjoyable..

Security presence was very comforting

For the price, best hotel in the area. I tried several, they hv a gym, pool, etc. Friendly staff, tucked away from the main street so homeless dont venture onto the property. Rooms seem small, but for work, it has everything you need.

Staff was wonderful,the rooms are very clean and quiet and also in a great location😊

Rooms very clean no noise staff friendly

Nice area and comfort hotel

It was clean

Everything was just right

The hotel was clean and well maintained. The breakfast was good as well.

Stay was quiet. But the bathroom was crawling with ants. Room service didn’t come every day and we had to bring our towels down to the main counter for replacements

Convenient and close to the freeway.

It was a nice clean hotel. Easy to get too, parking was easy. Enough stuff around it incase you need something last minute. The staff was friendly an helpful, i needed a small package opened an i had nothing to open it with, the front desk was kind enough to get some scissors an cut the package for me. I really appreciated that

Staff friendly

Was a little put off because I checked in to hotel and had previously stayed and used my husbands card to pay for room but they would not take it for the 100 deposit due to his name not on reservation I had tried previously with his name but because he was at work and would be coming lister they would not check us in so this time we put it in mine This time the deposit needed to be is card with my name with meant now I have to use my card and have a hold till after we leave in over a week they would not take cash which he gave me just in case and again we had to wait

Staff friendly because I been this property a lots and clean

Staff was amazing, very clean and quiet. Rooms were great! love staying here!

I always like staying at the hotel. This time I was on the opposite side of the building..not realizing the king beds were on one side and 2 queens on the other side. The king side was very noisy. Ugh. I had to get some earplugs. They weren't able to switch my room. They were booked. So I dealt with it. The rooms are always nice and so are the employees. Next time I will make sure I stay on the other side, now that I know. 😉

Ever

Staff was great! rooms were clean and comfortable. Will stay here again!

Pool had way too much bleach. Everyone’s eyes burned

Very nice and quiet, we loved it!!!!

Did the job. Remodeled recently so nice and clean. Honestly only down fall the sheets were thin and Bally not comfortable. Felt cheap and the balls made it itchy

It was ok.

Very nice

The bed was comfortable. The shower was perfect. It had a grab bar, slip-resistant floor, perfect water pressure, and multi-function shower head. Service was good.

Easy access to everything. The gym and pool..

I needed a place to stay while I was in town for a business training event. Needed some place close to training facility but wasn’t gonna break the back. The La Quinta San Bernardino Hotel exceeded my expectations, I mean wow. The lobby was clean and moderate, the staff friendly, the room comfortable and and well designed. The amenities were great. Overall, felt like a home away from home.

I like pretty much everything...

Great check in with Cory

The room is cleaned. The breakfast is ok.

The company vehicle was broken into, and thousands of dollars' worth of tools were stolen. I don't recommend anyone parking a construction vehicle onsite. The hotel said they can't show footage unless the police request it. Not Safe!

Clean and modern hotel. Staff was friendly. Our quick stay needs were met.

EV charger not available

Stayed 6/19 through 6/22 for my brothers funeral. First night had to ask for clean sheets for the second bed, it had hair all over when we got ready to get in the bed. By night two my daughter had 22 bites on her arms and legs, by night 3 she woke up at 3:30am showing me the bed bug with additional bites and we leftimmediately. Night clerk Andy had no idea what to do when he came in to see the bug and bites. Allie the GM called later and did approve the refund, but with my daughter covered in bites 31 to be exact and the preventative measures to make sure the bed bugs don’t transfer to my home! When already grieving is added stress! The cost savings is not worth any of this EVER!! Management refuses to give full names and calls from blocked numbers as if they do not want to be held accountable which is also a point of concern when you are dealing with an issue like this!

Everything was ok except the room is very small and the walls are PAPER thin, you can hear your neighbor's fart.

If a guest is asking a question is because they don’t know something about the process.

Maid came 5pm to clean. Thought rather late considering other hotels ive stayed in. Told her so .Next day another maid came at 10am. Allgood. Think the hotels might have cuts on maids

The stay was just ok. The beds were comfortable enough but the bathroom had no moisturizer. The toilet paper roll was awkward to reach and tear off the paper. The room colors /design are boyish/business. We liked the coffee machine. AC worked ok. It would have been nice if front desk had made a point to tell us the hours of breakfast ended at 9:00. My friend had just enough time to get us a blueberry muffin and some eggs. Sausages were all gone. The person she talked to at the time said " we close in 1 minute" so she rushed to get the above. The price was ok but you get what you pay for. We were joking together and said that we would give them a C- grade.

Then the hallway was probably 83 degrees, the elevator 85 degrees and the fitness room at 75. Fitness room should be down to 70 or so. Got too hot and had to leave. Other than that it was great. Plan to return when business brings me to town.

Very good place, very good service and has a complete breakfast.

Great service

Beautiful

Check in was a breeze. Simple, courteous, and professional.

Nope, was booked thru Hotels no changes allowed Went to room again and gound a dead cockroach on the floor between the bed and bathroom Back to front desk Said room was not acceptable And thatvsince he was issuing a new room could he accommodate the desire for a tub Again the answer was Nope Not being able to change room because i used Hotel.com will make me consider other options next trip

100 %

Had a dog for my PTSD and liked using the back doors. Need a better dog potty area.

That they didn’t have AC in the pool Area

A very clean place, bathroom 10/10. Bed 10/10.

La Quinta in San Bernardino was terrible. I asked for a wake up call which I never got. The front desk people were obnoxious and only seemed interested in my credit card. The refrigerator was so small you could barely use it to keep a carrot cold. The microwave as a cheap plastic broken down mess. The room was incredibly small. There was no hair dryer. They wouldn’t bring anything to the room. You had to come down for everything. The room temperature was always too hot or cold. The wheelchair access shower had a rim. So there was no easy way to roll into the shower. And their idea of “accessible” was putting me and my walker on the 2nd floor! What a dump. And I seriously don’t appreciate you advertising it without warning me of all these SERIOUS deficiencies. Never Again.

Clean, however i don't know if it's California, but not changing sheets towels and cleaning room daily is not part of policy. I wasn't happy about that. Also the breakfast is below standards....same hot options.... under cooked sausage links and scrambled eggs. The aircon doesn't work on auto. It's like you're limited.

Very nice

Too close to interstate and truck traffic is noisy

Great stay

Good hotel

Excelent property and staff. Very convenient

I been three times in this hotel I like clean and the front desk staff nice, the house keeping nice, but some of them did not understand speak English! hard to communicate.

I had a very great experience at this location. The front desk staff was very helpful and kind. I will return for another stay if I'm in the area.

The front desk staff was amazing from start to finish.

Can hear noise all night from other room

I love this place and clean! But some of the house keeping not friendly and don’t understand speak English!!

Comfortable bed, breakfast was good, convenient location.

Excellent property. Friendly staff, clean facilities, updated rooms and reasonably prices.

If you are used to Tap to Pay, and do not have a physical card, I suggest you stay away from this place and go across the street into Hilton.

Really nice place

This property exceeded our expectations. The room was the cleanest we have ever experienced. The bathroom was excellent. All around we had a great stay and would recommend it to any of our friends.

Friendly and welcoming staff. Nice LQ property.

Better breakfast

Better breakfast, its not very good

Nice place, comfortable and they offer a continental breakfast which is always nice.

Nice

They did not state that they're vehicle chargers were out of service.

Very clean and comfortable. Staff was very friendly.

The hotel was perfect from check in to check out. The room was nice and the water pressure in the shower was great! The morning breakfast was good. Would definitely stay again.

I thought rooms were small

Everything was good except the noise from the highway nearby and the queen size mattresses that were too soft. I got neck pain sleeping on the mattresses. Overall, I spent a very uncomfortable night and will not return. Breakfast had no brown sugar and no whole wheat bread.