Studio Suites
About Studio Suites
Experience an abundance of unparalleled facilities and features at OYO Hotel San Antonio East.Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For visitors wishing to smoke, designated smoking zones can be found. At OYO Hotel San Antonio East, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary.Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer toiletries to enhance your experience. At OYO Hotel San Antonio East, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Be sure to drop by the pool at hotel at least once during your stay.
Amenities
- 24-hour front desk
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness and comfort of the rooms, while others report issues with dirtiness, cigarette smoke, and lack of amenities. The location is generally seen as convenient, with easy access to the highway and nearby dining options, but some guests feel it is in a sketchy or unsafe area.
- Clean and comfortable rooms
- Convenient location with easy highway access and nearby dining options
- Reports of dirtiness, cigarette smoke, and lack of amenities in some rooms
- Perception of sketchy or unsafe area
- 4/5
No coffee in the studio suites office after 12 pm, any coffee drinkers during the day and evening bring BYOC... I drink coffee day and evenings no coffee means = Alcohol I had to BMOA... LoL... but would have preferred coffee.
- 5/5
Everything was a great...
- 0.5/5
Price was good. We were refused a room because they did have single bed one 2 queen beds, and raising the price.
- 2/5
The tub was dirty.
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
Nothing Had\nNo refrigerator charge me a deposit and would not refund it.\nOverall bad experience
- 3.5/5
Good
- 1/5
Don't stay here. Horrible customer service. There for 6 days, and nobody came to clean the room. Under the beds were filthy. Sheets were stained.
- 0.5/5
Bad
- 3/5
Room was OK found some bugs in the bathroom the kind that don't like to die
- 5/5
Pleasantly surprised. Clean room, helpful staff.
- 5/5
Good
- 4/5
Very good
- 2/5
I asked for towels twice and got a nod and a smile but no towels. Inside room had zero shower goods, no soap, no shampoo. Door on outside looked like it had been kicked by a Clydesdale and there was a light seam around the whole door. Oddly enough the bed was great but one of the pillows was moldy. No one to complain to that would listen so I slept and left and that’s it.
- 1/5
Was dirty not well maintained and smelled horrible wound up having to spray febreze to help the smell a little bit. Cracked sink and stains on the bathtub.
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Exceptional
- 2/5
Disappointing
- 5/5
The fact that it was peaceful and quiet no one bothered is very kind understanding people
- 0.5/5
Bad
- 4/5
Very good
- 1/5
I booked a non smoking room and the one I was put into smelled like an ashtray, there were also certain overnight workers working the truck stop next door. The hot water didn’t work. The sheets made me itch and the bed was like sleeping on a cement floor with a cardboard mattress topper. Won’t be back and won’t recommend this place. It was gross stayed one night and left the next morning. There are also questionable characters that appear to live onsite as well and the staff was rude.
- 2/5
The stay is chaotic. After extending my stay for 3 more nights and working 13 hour shifts I get to the hotel and as I’m sleeping an employee enters the room and says the room should be empty so I am woken up at 9:30 pm and they switch my room at that night I have to move all My things because I had a 2 bed room and they should have given me a 1 bed room and have to go thru chaos until I move everything and then have to leave to work at 4 in the morning. Their organization is terrible. I have stayed with them for over 1 month and it is the 2nd time I have to go thru this. I guess my next stay will Be somewhere else.
- 0.5/5
Y'all dropped the ball and didn't do anything right. I showed up at 1 something in the morning and literally no one tried to help me.
- 2.5/5
Passable
- 5/5
The room and grounds were clean.
- 0.5/5
I didn't end up stay because no one was able to get ahold of the hotel. I literally tried to get ahold of booking.com as well and there was nothing. Y'all dropped the ball and didn't do anything right. I showed up at 1 something in the morning and literally no one tried to help me.
- 5/5
The room and grounds were clean.
- 2.5/5
Cheep rates. No breakfast, charge for parking
- 3/5
The price of the room is great but they say free parking but if your a truck driver they charge $10 and my last stay they all of a sudden now have a deposit that they didnt have 2 days before seems like they just make up things to charge yt out for
- 5/5
Room was clean …staff are nice
- 3.5/5
Good
- 2.5/5
Passable
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Exceptional
- 1.5/5
Quiet The pillows
- 1.5/5
Quiet The pillows
- 0.5/5
Bad
- 3/5
Pleasant
- 2/5
I paid early check in non refundable 25 bucks and wasn’t at least clean or up to par nor were there bar soaps only shampoo and u could just tell nobody even wiped it down got a smoking room no ashtrays and sheets were full of cigarette burns
- 3/5
This place is good for quick stop, resting, take a shower and keep going in your trip.
- 3.5/5
It was good very comfortable. My rooms plug ins didn't work and neither did the microwave Not being able to actually charge my phone in the room because I have to have it charged at all times because family and a few other things
- 5/5
Clean room good ac
- 1/5
Very poor
- 5/5
Exceptional
- 2.5/5
Passable
- 5/5
At $80 for a two-night stay, the value is undeniable. It functions exactly as intended without any unnecessary fluff. It simply works for what you need it to do. Pro Tip: The Mexican joint right next door is excellent. It is a significant tactical advantage for a quick and quality meal.
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
I was refused service and booking canceled
- 2/5
Clean better be nicer
- 5/5
We’ll lighted parking. Convenient location
- 0.5/5
Location Everything else. It was dirty there was no hot water the appliances didn’t work and there was bullet holes on the door.
- 0.5/5
Location Everything else. It was dirty there was no hot water the appliances didn’t work and there was bullet holes on the door.
- 5/5
Exceptional
- 2.5/5
Passable
- 1.5/5
Poor
- 1/5
Unable to reach the hotel for cancellation or to change the dates of my reservation. Expedia made me wait when I could’ve canceled and received half of my payment at least. Very unhappy with my reservation
- 2.5/5
Passable
- 1.5/5
The room was clean and ok, although from the outside the motel did not look so nice. The neighborhood was really bad - truck drivers, prostitutes, drug dealers. Police was there to check on a client irt drugs. At night kuds yelling and couples fighting... We did not feel safe and left first thing in the morning. Not recommendable at all.
- 5/5
Everything
- 0.5/5
Had bedbugs They had bedbugs
- 1.5/5
The neighborhood was really bad - truck drivers, prostitutes, drug dealers. Police was there to check on a client irt drugs. At night kuds yelling and couples fighting... We did not feel safe and left first thing in the morning. Not recommendable at all.
- 0.5/5
Had bedbugs They had bedbugs
- 5/5
Exceptional
- 0.5/5
Nothing Everything
- 3.5/5
Good
- 1/5
Awful
- 0.5/5
Nothing Everything. Dirty, dead roaches, used comb in drawer
- 5/5
It was quiet the staff was wonderful and I enjoyed myself and got a lot of rest
- 5/5
, Before last I stayed the TV did not work this time. I had no microwave but other than that my day was enjoyable. It always is when I go there just when things like that go wrong.
- 2.5/5
Staff was rude & unprofessional . probably won’t stay again unless it’s my last option ..
- 3/5
Parking is limited
- 5/5
They aint got no roaches it look ugly but they a good quiet lil hotel
- 0.5/5
Very rude people
- 5/5
Clean
- 3/5
The check in was smooth but often the people at reception were not present. The bed sheets didn't look or feel clean. There were no hangers to hang my clothes. Let's just say l've been to better motels within the same budget. Don't be fooled by the photos!
- 5/5
Clean place
- 1/5
Nothing like pictured, very unclean, no toilet paper in the room, water was cut off most of the day. I do not recommend unless you just have no other options. Not enough parking to accommodate the amount of rooms.
- 5/5
Close to dt and great rooms, amazing prices
- 5/5
AC was good
- 5/5
sonya none
- 5/5
Very clean property staff was very friendly and respectful. Highly recommend a good place to stay even if it was just for one night.
- 2.5/5
Could definitely be cheaper, but Americans don't own or operate the business. Not enough American born and raised that's employed by Owner (s) or management staff. Price, then the price, and deposit, for what when your room could look a whole lot better than the advertised, Price and comfort....
- 4/5
For the Price is ok. One night for rest, not issues
- 1/5
The air conditioning is the only decent thing about this place was given a second room after I checked into the first and showed the lady 3 of the roaches we spotted out of a hole in the wall of room 133 bottom floor. Got the 2nd room a day in water starts to leak out of the wall in room 201 2nd floor. When we checked in the service was terrible no one was at the counter. When we checked out our deposit of 20.60 was not refunded.
- 4/5
Great Value, staff was amazing
- 1/5
While other guests scrambled to run she sat behind the desk trying to hide her children.
- 4.5/5
Rude staff
- 4.5/5
The bus stop was really far
- 0.5/5
Booked a room and when we got in there, roaches was crawling off the bed went back to the office wouldn’t give money back will not be going to stay there ever again. That was unacceptable and I usually stay there once a week, but will not be returning back.
- 4/5
Very friendly staff. Hot water and pressure was great Smoking allowed in roon Free semi truck parking Everything was functional, tv ac, microwave Pillows. Bathroom was very outdated, but everything was in working order
- 1/5
No toilet paper. Dirty pillows and dirty sheets. Showers only had cold water. Broken lock on the door
- 1/5
Room was terrible! It was not clean! Pillow case dirty, sheets dirty, floor had bugs, covers had bugs. They did not stock toilet paper & the water to shower was dirty brown & no hot water to shower! I don't know how this place is still open! Brought this to the employees attention & they said “its be expected”! Rude ass employees!
- 3/5
Poor wifi
- 4/5
Poor wifi
- 2/5
No parking dirty no water
- 3/5
It was okay, not the best but for the price it worked for us.
- 1/5
Terrible room, terrible service, unclean room and staff was not willing to help with the smallest task. Don’t waste your time or money here. 👎👎👎
- 3/5
Young lady at check in was doing her job. I got 2 rooms with different names on them and I forgot. I offered my Expedia info and showed my receipt and she could do nothing. Thank God my brain went into overdrive and we got our rooms. Rooms were supposed to be non-smoking, but one of them and its restroom had a strong smoke smell and there were ash trays in the drawers. The remote did not work, so no TV. The sink faucet did not work. Also, the pictures show an iron and ironing board, but there were none in either room. We did not report these to office because we only had a 2-night stay and we would leave early in the morning and return pretty late, so we managed. The place is pretty loud at night because it is also a trucking space. Finally, office does not look like the picture, and they have a $20 deposit per room, which they do return at the end of your stay. Overall, it is an economic place to stay the night. It fulfills its purpose.
- 4/5
The area and building outside was a little rough, but the rooms were really nice and the staff was good. Very good price. Will stay again.
- 3/5
Room was clean. Smelled smokey each time entering. No hanging closet in my room. Suitable for short stay. Price good. Store and gas nearby.
- 4/5
You shouldn't expect a lot for how inexpensive it is, but overall it is not bad, especially if you don't plan on spending a lot of time at the motel during your stay. Air conditioning works fine. Surprisingly quiet, especially considering that it is right on the expressway and next to a truck stop, so no problem sleeping at night. 13 minutes from the airport, probably about the same to downtown. There is a diner and a Mexican fast food place right next door. They have a small pool and they do maintain it (I saw the pool guy at work). I gave it three stars for all the specific items, but four stars overall for value.
- 1/5
Unfriendly staff and no hot water
- 2/5
Hotel staff was never around. Phone calls were never answered, staff could not find reservation and then called 2 hour later expecting me to go back because they had found the reservation. Was told hotel is not pet friendly but then saw some huge dogs in the rooms
- 4/5
For the price it was ok to sleep it was clean but does need some work. Room was clean n smelled fresh, bathroom needed work.
- 1/5
Terrible
- 3/5
They had a, a working TV and wifi. The room wasn't dirty but not especially clean or sightly.
- 2/5
The room upon arrival was not clean there was like a dog treat on the floor that looked like a sausage a toe nail and stuff under the dresser. Stayed for five night and there was no house keeping or towel refresh/trash taken out.
- 4/5
Rooms are clean enough but not exactly luxurious. Really I gave it 4 stars because you can't beat that price.
- 5/5
Very good
- 4/5
Clean room friendly staff
- 4/5
Clean room friendly staff
- 5/5
Muy bueno
- 5/5
Muy bueno
- 1/5
The shower in our room DID NOT WORK, and the man came and saw and LITERALLY ASKED ME if I would like a bucket to fill up to dump the water from the tub on myself to wash up. I’m 8 months pregnant. It was the absolute craziest thing I could’ve ever been told or offered in my life.
- 1/5
The shower in our room DID NOT WORK, and the man came and saw and LITERALLY ASKED ME if I would like a bucket to fill up to dump the water from the tub on myself to wash up. I’m 8 months pregnant. It was the absolute craziest thing I could’ve ever been told or offered in my life.
- 5/5
Staff are awesome
- 5/5
Staff are awesome
- 1/5
Walked into the room, first thing I noticed was a dead insect on the floor, then I noticed the bottom of the door had no weather stripping and I could see outside right through the bottom of the door. No wonder there were bugs in the room. The counters and the bathtub were heavily scratched and stained. The light fixture in the middle of the room was broken and had a plastic grocery bag taped around it. The bed only had 2 very small pillows, so I decided to go ask for more, as well as extra towels to block the bottom of the door. When I asked for pillows, the attendant told me he could give me anymore because the shipment of pillows never came. I said, a hotel without pillows, and he responded with, well all i do is explain, I do not care. That's when I decided me and my wife will not stay in this terrible place, we immediately left. Wish I took pictures. Will never recommend, and will forever speak badly about it.
- 1/5
Walked into the room, first thing I noticed was a dead insect on the floor, then I noticed the bottom of the door had no weather stripping and I could see outside right through the bottom of the door. No wonder there were bugs in the room. The counters and the bathtub were heavily scratched and stained. The light fixture in the middle of the room was broken and had a plastic grocery bag taped around it. The bed only had 2 very small pillows, so I decided to go ask for more, as well as extra towels to block the bottom of the door. When I asked for pillows, the attendant told me he could give me anymore because the shipment of pillows never came. I said, a hotel without pillows, and he responded with, well all i do is explain, I do not care. That's when I decided me and my wife will not stay in this terrible place, we immediately left. Wish I took pictures. Will never recommend, and will forever speak badly about it.
- 1/5
The do not even deserve a single star..
- 1/5
The do not even deserve a single star..
- 4/5
The price stood out. It was better than staying at the army barracks. Nothing special about it, just practical
- 4/5
The price stood out. It was better than staying at the army barracks. Nothing special about it, just practical
- 1/5
Room was not cleaned ... Dresser had trash and had drug paraphernalia was not provided with remote for the TV so I had no TV to see all night can check out was told about the complaint to the staff member and didn't care for the complaint have photos to prove
- 1/5
Room was not cleaned ... Dresser had trash and had drug paraphernalia was not provided with remote for the TV so I had no TV to see all night can check out was told about the complaint to the staff member and didn't care for the complaint have photos to prove
- 4/5
Fair to partly cloudy.
- 4/5
Fair to partly cloudy.
- 3/5
I was there for four days and never had a housekeeper come and no one was in the office to get towels.
- 3/5
I was there for four days and never had a housekeeper come and no one was in the office to get towels.
- 2/5
No breakfast what are you talking about? No cold water in the bathroom sink. Broken toilet seat and no soaps or shampoo to wash with? Plus the moving around of furniture at 11 pm at night . Most of the movie channels on the guid we did not get?
- 2/5
No breakfast what are you talking about? No cold water in the bathroom sink. Broken toilet seat and no soaps or shampoo to wash with? Plus the moving around of furniture at 11 pm at night . Most of the movie channels on the guid we did not get?
- 2/5
The other undesirable feature of this “budget” motel is that it has a third world vibe (right here in modern San Antonio). As an independent, long-time liberated American woman, I was dismayed by having been approached by Asian Indian men who wanted to know if I was married (presumably to determine if I was secured property), uncool. America of 2026, we can do better! Also, did not get my security deposit back upon check-out like I have with other budget motels. Shell out a few more bucks and pass on this one—unless you like loud trucks and being approached by men who aren’t well assimilated to American mores.
- 2/5
The other undesirable feature of this “budget” motel is that it has a third world vibe (right here in modern San Antonio). As an independent, long-time liberated American woman, I was dismayed by having been approached by Asian Indian men who wanted to know if I was married (presumably to determine if I was secured property), uncool. America of 2026, we can do better! Also, did not get my security deposit back upon check-out like I have with other budget motels. Shell out a few more bucks and pass on this one—unless you like loud trucks and being approached by men who aren’t well assimilated to American mores.
- 3/5
Room was fine for traveling worker. 1 complaint- streaming tv only
- 3/5
Room was fine for traveling worker. 1 complaint- streaming tv only
- 1/5
room was gross, is at an 18 wheeler truck stop and right on the acces
- 1/5
room was gross, is at an 18 wheeler truck stop and right on the acces
- 5/5
The staff is very friendly. Especially NANCY
- 5/5
The staff is very friendly. Especially NANCY
- 5/5
staff, Dining restaurants within walking distance.
- 5/5
staff, Dining restaurants within walking distance.
- 5/5
Flex studio
- 5/5
Flex studio
- 1/5
The tub has black stains. 5 nights no housekeeping. Hotel room was old. Spiders on the bed. If you need a cheap room just to sleep and do not care about black stains in the tub, then this will work for you.
- 1/5
The tub has black stains. 5 nights no housekeeping. Hotel room was old. Spiders on the bed. If you need a cheap room just to sleep and do not care about black stains in the tub, then this will work for you.
- 1/5
Smell in rooms
- 1/5
Smell in rooms
- 5/5
Staff very friendly and accommodating
- 5/5
Staff very friendly and accommodating
- 5/5
Good stay, looking forward to staying again some time.
- 5/5
Good stay, looking forward to staying again some time.
- 4/5
Good
- 4/5
Good
- 4/5
Yes
- 4/5
Yes
- 5/5
Very accommodating inconvenience
- 5/5
Very accommodating inconvenience
- 3/5
- Plenty of parking is available. - The check-in and check-out process was simple and there were no hidden charges. -ves: - The pictures were really good, but the rooms were only okay at best. They were reasonably clean. - I had a late-night check-in and couldn’t find any power sockets in my room. When I went to find the concierge to ask them, no one was available for more than 30 minutes, so I gave up. - found a roach in the room
- 3/5
- Plenty of parking is available. - The check-in and check-out process was simple and there were no hidden charges. -ves: - The pictures were really good, but the rooms were only okay at best. They were reasonably clean. - I had a late-night check-in and couldn’t find any power sockets in my room. When I went to find the concierge to ask them, no one was available for more than 30 minutes, so I gave up. - found a roach in the room
- 2/5
Did not come clean room while we stayed and also did not give us more clean towels when we asked.
- 2/5
Did not come clean room while we stayed and also did not give us more clean towels when we asked.
- 1/5
Bed bugs!!!!!!!
- 1/5
Bed bugs!!!!!!!
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Very convenient very clean very hospitable
- 5/5
Very convenient very clean very hospitable
- 1/5
Not foin
- 1/5
Not foin
- 3/5
Room OK, AC working and not noisy. Electrical plugs are short, the fridge plug can't reach the outlet, good thing i bought extension cord. Outdoor needs serious fixing, some columns and posts supporting 2nd floor pathway are not safe, it looks like it was gonna collapse!
- 3/5
Room OK, AC working and not noisy. Electrical plugs are short, the fridge plug can't reach the outlet, good thing i bought extension cord. Outdoor needs serious fixing, some columns and posts supporting 2nd floor pathway are not safe, it looks like it was gonna collapse!
- 5/5
I stayed at the hotel on several occasions because of a short travel distance for my business and a good price. Also, there was no problem to get a refund for one night. Great customer service!
- 5/5
I stayed at the hotel on several occasions because of a short travel distance for my business and a good price. Also, there was no problem to get a refund for one night. Great customer service!
- 3/5
Parking was good! There was a leak or something so the noise didn’t let us sleep, but at the price I can’t really complain much! I really wish there wasn’t noise.
- 3/5
Parking was good! There was a leak or something so the noise didn’t let us sleep, but at the price I can’t really complain much! I really wish there wasn’t noise.
- 5/5
Great service staff is 5 stars
- 5/5
Great service staff is 5 stars
- 5/5
We love staying there very nice and comfy the workers and manager are polite and friendly. We recommend anyone to stay.
- 5/5
We love staying there very nice and comfy the workers and manager are polite and friendly. We recommend anyone to stay.
- 1/5
Roaches Roaches Roaches. Unkept. Uncomfortable. Sketchy. Stay Away
- 1/5
Roaches Roaches Roaches. Unkept. Uncomfortable. Sketchy. Stay Away
- 1/5
Dirty smelly bug infected. Toilet used prior to check in, trash in trash can. Toilet water overflowed at every flush. Bed sheets were stained. Beds were unbalanced if you sat on them you would flip
- 1/5
Dirty smelly bug infected. Toilet used prior to check in, trash in trash can. Toilet water overflowed at every flush. Bed sheets were stained. Beds were unbalanced if you sat on them you would flip
- 5/5
Staff was very courteous!
- 5/5
Staff was very courteous!
- 1/5
So scary and crime ridden i had to run away
- 1/5
So scary and crime ridden i had to run away
- 1/5
Terrible in everyway
- 1/5
Terrible in everyway
- 5/5
Clean room staff is amazing
- 5/5
Clean room staff is amazing
- 4/5
Room was nice, pretty clean no sockets inn sight. Had one crawler (roach) in the bathroom. Pretty quiet, near truck stops so it's safe for the most part. Nice price. Would stay again if in area.
- 4/5
Room was nice, pretty clean no sockets inn sight. Had one crawler (roach) in the bathroom. Pretty quiet, near truck stops so it's safe for the most part. Nice price. Would stay again if in area.
- 4/5
The hotel was really nice. There was plenty of parking and the property was clean. The pool was within walking distance and they also allowed me to barbecue on the property. It's understandable that they did not want me to barbecue by their swimming pool but being able to barbecue at a hotel with good enough for me. The people were kind and staff constantly working to make customers happy. Thank you for a wonderful weekend that I enjoyed with my girls on Labor Day.
- 4/5
The hotel was really nice. There was plenty of parking and the property was clean. The pool was within walking distance and they also allowed me to barbecue on the property. It's understandable that they did not want me to barbecue by their swimming pool but being able to barbecue at a hotel with good enough for me. The people were kind and staff constantly working to make customers happy. Thank you for a wonderful weekend that I enjoyed with my girls on Labor Day.
- 2/5
They had roaches .. ok for adults by themselves not for child
- 2/5
They had roaches .. ok for adults by themselves not for child
- 1/5
No good property
- 1/5
No good property
- 1/5
Rude unhelpful staff
- 1/5
Rude unhelpful staff
- 2/5
Best to spend 10 dollars more for a better place
- 2/5
Best to spend 10 dollars more for a better place
- 1/5
Upon arrival at the property, we noticed people outside behaving suspicious. The smell of marijuana was noticeable. We checked in, we parked our car, but I felt my car would be broken into. We got in the room. As my girlfriend and i were getting ready to take a shower, we saw a bunch of cockroaches coming out of the sink in the bathroom. They were coming out of the shower drain too. We felt disgusted. We did not finish shower because we were disgusted. We pack our stuff and went to check out. I explained why we were checking out to the female employee. She offered us a refund, but first to call expedia. She said that Expedia would call her, and she would approve the refund. I contacted Expedia explained the situation. They called the hotel. As per the Expedia representative, the hotel refused the refund. Horrible experience. I don't know why the hotel female staff offer a refund and not grant it. I ended up booking in La Hacienda near Alamodome and Riverwalk. Better and cleaner experience with them. Don't bother booking here. Worst experience i ever had.
- 1/5
Upon arrival at the property, we noticed people outside behaving suspicious. The smell of marijuana was noticeable. We checked in, we parked our car, but I felt my car would be broken into. We got in the room. As my girlfriend and i were getting ready to take a shower, we saw a bunch of cockroaches coming out of the sink in the bathroom. They were coming out of the shower drain too. We felt disgusted. We did not finish shower because we were disgusted. We pack our stuff and went to check out. I explained why we were checking out to the female employee. She offered us a refund, but first to call expedia. She said that Expedia would call her, and she would approve the refund. I contacted Expedia explained the situation. They called the hotel. As per the Expedia representative, the hotel refused the refund. Horrible experience. I don't know why the hotel female staff offer a refund and not grant it. I ended up booking in La Hacienda near Alamodome and Riverwalk. Better and cleaner experience with them. Don't bother booking here. Worst experience i ever had.
- 1/5
I called about 5 pm to let the front desk know i will arrive late about 330am to assure them i am coming. I checked expedia and hotel site and it says checkin is from 3pm-4am. After the phone ringing for several minutes a guy picked up. I let him know i had a reservation and i will be arriving about 330 am. He said that is too late. That i have to checkin before 3am or my reservation will be canceled. I told him the website and on expedia that it says 4am. He was rude and kept telling me that my reservation will get cancelled by the system at 3am. I showed up at 340am. A female was working the desk . I advised her about my conversation earlier and that i have a reservation. She told me that they stop checkin at 3am. I told her the website and showed her that it says 4am. She looked at the time and said its close enough and said i would have to pay for another room. Mind u i still got charged for the 1st room. Its 345 at this point and im exhausted so i digress and just pay again knowing i will just dispute the double charge tomorrow. I get to my room. The nastiest room i have EVER seen. The toilet had poop smears in it. There was trash under the bed and while the bed was made it smelled weird. I kept hearing a beep from the bed. It was the fire alarm from the ceiling that was put under the bed matress. I do not recommend this hotel at all!
- 1/5
I called about 5 pm to let the front desk know i will arrive late about 330am to assure them i am coming. I checked expedia and hotel site and it says checkin is from 3pm-4am. After the phone ringing for several minutes a guy picked up. I let him know i had a reservation and i will be arriving about 330 am. He said that is too late. That i have to checkin before 3am or my reservation will be canceled. I told him the website and on expedia that it says 4am. He was rude and kept telling me that my reservation will get cancelled by the system at 3am. I showed up at 340am. A female was working the desk . I advised her about my conversation earlier and that i have a reservation. She told me that they stop checkin at 3am. I told her the website and showed her that it says 4am. She looked at the time and said its close enough and said i would have to pay for another room. Mind u i still got charged for the 1st room. Its 345 at this point and im exhausted so i digress and just pay again knowing i will just dispute the double charge tomorrow. I get to my room. The nastiest room i have EVER seen. The toilet had poop smears in it. There was trash under the bed and while the bed was made it smelled weird. I kept hearing a beep from the bed. It was the fire alarm from the ceiling that was put under the bed matress. I do not recommend this hotel at all!
- 4/5
Ok
- 4/5
Ok
- 1/5
Has a smell Guy at the front desk will give you attitude
- 1/5
Has a smell Guy at the front desk will give you attitude
- 5/5
Very affordable and quite
- 5/5
Very affordable and quite
- 2/5
There were cockroaches everywhere
- 2/5
There were cockroaches everywhere
- 2/5
The picture of the office is the Click bait. Place looks like a cheap apartment complex. Fridge was off. Microwave unplugged. Missing front door frame, dirty window, dead cockroach, no bathing towels, cigarette burn stains on sink and tub, toilet seat loose, a couple outlets don't work. I am worried about people breaking into the room if we leave to see the city. We're leaving tomorrow. You might need a universal translator in order to understand the owner.
- 2/5
The picture of the office is the Click bait. Place looks like a cheap apartment complex. Fridge was off. Microwave unplugged. Missing front door frame, dirty window, dead cockroach, no bathing towels, cigarette burn stains on sink and tub, toilet seat loose, a couple outlets don't work. I am worried about people breaking into the room if we leave to see the city. We're leaving tomorrow. You might need a universal translator in order to understand the owner.
- 2/5
Someone tried to steal the wheels off my truck,
- 2/5
Someone tried to steal the wheels off my truck,
- 1/5
Will not go back
- 1/5
Will not go back
- 1/5
The only thing I would note is that this hotel is next to a truck stop and there’s 18 wheelers coming and going and parking in the same parking lot as you. Just make sure you lock your vehicle if you stay here.
- 1/5
The only thing I would note is that this hotel is next to a truck stop and there’s 18 wheelers coming and going and parking in the same parking lot as you. Just make sure you lock your vehicle if you stay here.
- 5/5
Clean good price and no roaches .. my go to place to book
- 5/5
Clean good price and no roaches .. my go to place to book
- 5/5
Great stay as always. They areba tad vut run down looking on outside but always great price and clean! Absolutely no roaches.
- 5/5
Great stay as always. They areba tad vut run down looking on outside but always great price and clean! Absolutely no roaches.
- 1/5
One star is too many for this place. They insisted I sleep on their dirty sheets
- 1/5
One star is too many for this place. They insisted I sleep on their dirty sheets
- 5/5
Quick check in, clean room
- 5/5
Quick check in, clean room
- 5/5
Amazing service
- 5/5
Amazing service
- 5/5
Everithing is super clean the breakfast super good and the people very friendly i recommend 100
- 5/5
Everithing is super clean the breakfast super good and the people very friendly i recommend 100
- 3/5
meh
- 4/5
room was clean A/C worked well in second room. towels were ok , shower was Ok bathtub very slick no traction in tub, electrical socket behind mattress turned off when ceiling light was turned off. glad I carry long extension cord for my CPAP had to plug it into the vanity plug to breathe at night. front desk did respond promptly to a/c issue.
- 3/5
I liked the location, close to everything. I did not like that they don’t give you the password for the WiFi. And when I asked they gave me a wrong password, so I was unable to connect to the internet. They should have the password printed on the tv controller or inside the room on the wall for easier access.
- 4/5
Cheap but good.
- 4/5
Great for price, surprisingly no bugs or anything.
- 4/5
Staff was nice
- 5/5
Good
- 5/5
I had a wonderful time with my family there, we enjoyed swimming in the pool.
- 3/5
There's a truck stop across the street so there was some ocassional noise from the trucks but not to the point that it kept me awake or anything. The fridge kinda sucked but I only put a water bottle in there so didn't bother me. The sink leaked water on the floor any time I turned the faucet on, I looked underneath and there was a hose missing.
- 5/5
Cozy room. Good comfort. Air conditioning was nice. Had a relaxed sleep. The TV has Netflix too. I loved my stay here.
- 2/5
Building looked shabby stairs where falling apart, trash cans where full paint on top of what looked like mold. No cover over outlet plug
- 2/5
I think one of the staff came into my room while I was going and took something. I got back to my room and things just kind of looked out of place but I didn't really pay it any mind. But then the next day when I was checking out a notebook of mine with a lot of sensitive information and a title to a car was missing so before I checked out I packed all my stuff up individually and completely turns that room inside out to make sure it wasn't being missed but nope it's gone and I know I didn't take it anywhere else
- 1/5
The place was dirty and felt really unsafe
- 5/5
Great earvything
- 3/5
It’s what you should expect in a $40 hotel. If you plan to charge your phone or use any electrical device while in bed, please remember to bring an extension cord as there are no plug-ins anywhere near the bed. It was hard to discern whether both the shower and the bathroom sink were dirty or just scarred up from being misused. It appears that the hotel is mostly used by folks who are in the trucking business. There is a way station next to the hotel and a large lot that accommodates for trucks and their trailers. The hotel staff was very nice when I checked in and accommodating to give me directions to the room. Wi-Fi worked fine and there was a light. No lamp near the bed or any type of clock because again that would require an electrical socket near the bed.
- 1/5
all Around, Terrible. Rude staff. Never, Ever, again will I stay there.
- 1/5
The owner does not tell the truth. The pool was not open even though the water was clear. He blamed it on the Government inspector that closed the pool for not being locked one month ago. It is locked now, but he has not called the inspector out to reinspect it so he can open it up. I think he is so cheap because he does not want to have additional cost to operate the pool. The floor in our room has not been mopped in a long time. The bottom of my socks turned black and when I walked around in my bare feet the bottom got black. Around 6:00 PM when they closed their roach mobile Indian food in the parking lot next to the office I saw them pouring probably 3 gallon buckets of oil and water mixture through a hole in the concrete. I said something about it, and then they just poured it on the grass. For the ECO people this would be a good call to the TCEQ of Texas. I do not have anything against Indians, but the attitude I witnessed and disregard to our laws and thoughts about Americans is typical. As I travel I notice almost all if not all of the motels and now high dollar chains like Embassy Suits are owned by Indians. They have not concern about repairing things, clean rooms (black feet), and they do not tell the truth most of the time.
- 2/5
The bathroom sink was dirty, there were no towels ex epy hand towels. Thankfully we had brought our own. The lamp in the room didnt work, and there was no outlets to plug in our phone charger except right by the bathroom sink.. the shower had no pressure and it took forever to get warm.
- 4/5
Disappointed: no blow dryer and toilet was leaking from bottom, only 2 thin pillows but bed was soft Did not expect super nice but this may matter to you: old looking, cracks in sink and tub, needs resurfacing
- 5/5
It was great
- 5/5
It was a great stay. Easy to book
- 4/5
No bedside or reading lamps. Towel size was for hands, not bodies.
- 1/5
This place is horrible the property's disgusting they asked me for a $25 deposit and they kept it when I didn't do anything to the room but sleep and leave in the morning I didn't even shower there cuz it was so dirty filthy ugly and disgusting
- 1/5
Refused to give me my back after they gave me a room with plenty of bugs
- 5/5
Management was great check-in was easy rooms are very clean and a very affordable room
- 1/5
Horrible property. Looks condemned. Truckers parked all around and standing around. Felt creepy and unsafe. Rooms looked dirty. Lobby was run down and dark and gloomy. Nothing clean looking or lit up. Was the absolute worst hotel I have ever seen in person. I cancelled asap and did not stay. Don’t book here because you won’t even want to park your car outside at all. Scary. Very dark and scary. Photos did not match the property at all. Very deceiving.
- 5/5
Easy parking access easy to find!
- 5/5
It's by a diner
- 1/5
- 3/5
not a bad spot when you're in a pinch
- 5/5
It was a very nice stay all around
- 3/5
The gentleman that checked me in was really the only highlight here. He was awesome, funny, and accommodating. But, If I wasn't so exhausted by the time I arrived, I probably would have kept driving to find a room elsewhere. The room was comfortable enough, but I woke up several times to go make sure my car hadn't been broken into...
- 5/5
Room was extremely clean and big. Though the bath towels could have been thicker or bigger
- 2/5
Room was narrow, dingy bathroom was moldy And dirty
- 2/5
.
- 3/5
It’s ok
- 1/5
Bed bugs and they do a cover up smell .
- 4/5
Not secure. Atmosphere was getto. People are living in the rooms . You get what you pay for.
- 5/5
Great for the price and nice people
- 2/5
Shame on Hotels.com! The photos for this listing are textbook "False Advertising" starting with that front office/lobby shot. This place is a dump with a capitol D, situated next to a semitrailer parking lot. So if you love the smell of diesel fuel when you walk out of your room, this is the place for you. The sink took 15 minutes to drain when filled with water. Also, I loved hearing people having a lively, 20-minute conversation RIGHT OUTSIDE MY DOOR at 5AM...like it was 5PM! My family feared for my safety when they dropped me off there. Check out my photos of the actual front office.
- 1/5
This stay was one of the worst experiences I've had. Booked two rooms for our family for 4 nights. We arrived late the first night and were severely disappointed. The rooms were not clean (urin splatters on the bathroom floor, cigarette burn holes in the comforter and chair, the smell of smoke gave my allergies a fit!). I went to the desk the next morning and cancelled the rest of our stay. Went to Best Western. Paid more but oh, what a difference! It was in a safer looking setting as well. Will never stay at this hotel again. The manager was friendly but having issues with the refund he said I would get.
- 3/5
Is not bad for an inexpensive hotel and the comfort is pretty good but the attitude of the owners and the window hosts has much to be desired because they're just stone-faced, not friendly, nor wanting to be helpful at all. That was most of them that work at the window not all of them they may have been one worker that was someone nice
- 5/5
Great
- 2/5
Room not clean and bathroom not clean
- 1/5
This place was awful. Half the office was tore up. Had a tarp over half the building. The other side had police tape. Hard to figure out where to go into. The staff wasn't there for check ins. Got there around 730 left at 745 and drove away scared. People run shady business out of rooms. Massage Etc. Crowded. lots of truckers walking around a dirty parking lot bare foot. It was wierd. Loud. With road noise and guest noise.
- 5/5
It was dark
- 5/5
We have stayed here a few different times. Everyone room is spacious and clean. Property is clean and safe. Management is amazing. ( Thanks Dee!!) And the price is always unbeatable. Worth every penny.
- 5/5
It’s cheap but comfortable,quite , I love this place it might not be for everyone but if u ever need a spot jus to sleep n shower this is prefect
- 1/5
It was horrible there were roaches everywhere the room had a foul odor
- 3/5
Nice place, I know you get what you pay for though
- 5/5
Friendly staff. Easy check in/out. Room was clean and comfy. Although it could use a reading lamp.
- 5/5
Awesome place and super clean
- 5/5
I loved it!!!
- 1/5
0/0.
- 1/5
The room was not clean bath was stained bed sheet was stained what looked like blood so i had to lay on comforter towels were stained n dirty as well I DONT RECOMMEND THIS PLACE FOR A FAMILY
- 5/5
The staffing is nice
- 2/5
Mediocre test
- 5/5
Clean friendly and convenient
- 3/5
It's located around multiple. Storeds and different intersection
- 1/5
Room 109 had no hit water in the shower. Mold was is the lining of the tub. A cockroach was in between the folded towels. Windows were dirty. I have pictures. But when I press the camera icon it doesnt let me download them.
- 5/5
I like the comfort
- 5/5
Definitely recommend
- 5/5
Ii like that tbe owner of the property walk every 30 mins or so checking up on property to see if everything waa safe.
- 5/5
The staff was great
- 2/5
Roaches in room bedbug residue on bed box springs charge 20 dollar deposit I haven’t got back yet got what I paid for I guess
- 2/5
I found that the pictures were highly inaccurate of the actual condition of the rooms. New flooring was great, beds were clean but holes in the walls, cracked sink, dirty shower curtain. Definitely was below expectations.
- 1/5
Room access from parking is not suitable
- 1/5
My 2 children ages 14 and 16 who are going through the worst time of our life we are homeless we have no transportation and I am struggling to get on my feet after my husband took everything and left my kids are good well behaved and very polite we committed with them and they knew our situation and they we very nice and seemed to be understanding. We always paid we tried to pay early several times and both gentlemen would let me pay when I tried but the ladies would tell me no come back on Friday so they could change me more I never complained. We never asked for cleaning service I cleaned up myself and we didn't have anyone else ever in our room we never had visitors. My 16 yr old daughter is the only one working and she works nights so of she has a day off of she didn't make enough to pay for 2 nights we had to wait for her to make enough to pay for the room but we always paid and I always communicated with them they told me they don't except pets even though I specifically searched for pet friendly rooms and while I was waiting to check in they allow 2 people ahead of me to check in with pets and the deposit was $20
- 5/5
Great location
- 1/5
Dirty
- 4/5
Room was clean. Comfortable. But could use more pillows. And reading lamps.
- 5/5
Great customer service very friendly staff it's an older facility but it is clean and there are no bed bugs and the hotels in this price range that I have stayed at I have encountered unclean
- 5/5
Great customer service the all the clerks at the desk have been really fantastic.
- 3/5
It was fine. I had some power issues but they fixed that right away. The bed was a little soft for my liking and the pillows had definitely been used, but all in all, it was decent.
- 3/5
Let's start off with the outside, the hotel is a weekly and truck stop in one. Kinda sketchy, once inside the room it was wonderful bed was comfortable. The room was clean, no roaches. The only thing that was upsetting, was they say breakfast but never saw anything out. We stayed 4 days and never had a problem.
- 2/5
The room smelled of cigarette smoke and was not very clean. Random hair everywhere. Not even soap to wash our hands with, let alone some body wash, Kleenex, etc. Pillows were so thin we may as well not have had any.
- 5/5
That being said, the rest of the room was clean and nicely updated. The bed was comfortable the A/C worked well, and the tub was super clean and excellent for soaking. The people hanging out outside all hours of the night never bothered anyone and really just minded their own business. The location also had two excellent, walkable dining options with the Black Bear Diner and the 24 hour Mexican restaurant nearby. I highly recommend this location!
- 3/5
Not a luxury motel, but clean. The furnishings were scuffed and chipped, but everything worked that needed to work.The owners seemed to know what they were doing about keeping the place secure. If you can forego appearances for function, this place is a good deal for you. Surprisingly quiet for so near the freeway.
- 3/5
Cheap....no frills, next to freeway. They get alot of trucker business do parking is limited. Gas station right next door is convenient
- 1/5
Area Staff kept coming in after one knock at the door . Like give me time to get to the door. Told them over and over to please stop. Went to pay for my room. Got locked out because stop were not up front to take customers money. So I'm sitting outside at my door for longer than 30 minutes. Ask staff if they could open door, Indians started bad-mouthing. Owner came around the corner cop them and got after them. Hour into the peaceful occasion that happened, not that my door saying that I had to leave my premises. They kept my deposit and my money for my room after I pay.
- 0.5/5
It's not legit
- 0.5/5
We booked the wrong room and they didn't give us our money back so I'm going to report yall!!!
- 0.5/5
the hotel didn't exist.
- 0.5/5
Bad
- 0.5/5
Bad
- 3/5
Pleasant
- 3.5/5
Good
- 5/5
The price was great. The staff was courteous. Location was kinda blah.
- 2/5
Disappointing
- 1/5
Very poor
- 1/5
Very poor
- 4/5
Very good
- 3.5/5
Good
- 4/5
Bed was comfortable. AC plenty cold for the 100+ heat. Office lady and laundry person very friendly. Tired old building with modest updates. Carpet stained. Door needed weather stripping to block drafts and light. Upholstery fabric filthy.
- 5/5
Location is okay and service is ? The cover on the bed
- 1.5/5
convenient not clean
- 0.5/5
Absolutely nothing The room was a mess. Filthy trash in places. Felt sick while there but when I left me and my family was good. No where up to the OYO Hotel STANDARDS. I won't ever go back to this location.
- 5/5
Exceptional