Stay Express Inn Near Ft. Sam Houston
About Stay Express Inn Near Ft. Sam Houston
Located 3 mi away from Fort Sam Houston, this hotel offers guest rooms with free WiFi. It serves a daily continental breakfast. Free parking is available for all size vehicles. Each air-conditioned room at Stay Express Inn includes a cable TV and a work desk. A microwave, a refrigerator and a coffee machine are also provided. All private bathrooms include a hairdryer and free toiletries. A 24-hour reception greets guests of Stay Express Inn near Ft. Sam Houston. Vending machines featuring snacks and drinks are located on site. Free local calls are provided to guests. San Antonio International Airport is 5 mi away from this hotel. Trinity University and the University of Texas at San Antonio are less than 16 mi away. This hotel is conveniently close to shopping areas, restaurants, art centers and museums.
Amenities
- 24-hour front desk
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel reviews are generally negative, with guests expressing dissatisfaction with cleanliness, amenities, and customer service. However, some guests appreciated the affordable price and convenient location.
- Affordable price
- Convenient location
- Poor cleanliness
- Inadequate amenities and customer service
- 2/5
Disappointing
- 4/5
It was very quiet. It was in a neighborhood with plenty of shopping and food options. It was very dark at night.
- 4/5
It was very quiet. It was in a neighborhood with plenty of shopping and food options. It was very dark at night.
- 4/5
Location
- 4/5
Location
- 4/5
Very good
- 2/5
Disappointing
- 4/5
Very good
- 4.5/5
Superb
- 4/5
Very good
- 5/5
Quiet. Easy to get to. Restaurant across the street.
- 5/5
Quiet. Easy to get to. Restaurant across the street.
- 1/5
There were no body towels. I spilled water and used a hand towel to wipe it, the towel turned blak from the dirty floor. I arrived in the daylight (6 pm) and the door was blocked. I had to get my key through the night window. The room was disgusting!
- 1/5
There were no body towels. I spilled water and used a hand towel to wipe it, the towel turned blak from the dirty floor. I arrived in the daylight (6 pm) and the door was blocked. I had to get my key through the night window. The room was disgusting!
- 4/5
Very good
- 4/5
Very good
- 0.5/5
Room was very unclean, smelled like smoke to the point it stuck to your clothes. Bath and toilet were stained and smelled. Lights flickered when they turned on. Dirt still on the carpet and the beds were rumpled like they hadn’t been washed. I didn’t even stay the night, left due to the smoke smell and filth.
- 0.5/5
Room was very unclean, smelled like smoke to the point it stuck to your clothes. Bath and toilet were stained and smelled. Lights flickered when they turned on. Dirt still on the carpet and the beds were rumpled like they hadn’t been washed. I didn’t even stay the night, left due to the smoke smell and filth.
- 5/5
Exceptional
- 4/5
Very good
- 4.5/5
I like this place because it is quiet and close to the friend I was visiting. It was clean. I could park right outside my window so I could look out and see my car. The air conditioning was very good and the unit ran the fan all the time: no disturbing starting and stopping. Hot water came in about 10 seconds. The window was very clean. The manager came as soon as I tapped on the window when I arrived and when I checked out. There is plenty of light outside but the drapes fitted nicely into the window recess at night to make the room dark. The ice machine worked well. Target was a walk away. The shower produced adequate water, but at the same time lots of water kept coming out of the faucet and into the tub. Not a problem for me - - just wasteful. No water came into the toilet bowl while the commode was refilling, so each time I would fill the bowl by gently pressing on the handle. No one came to freshen the room but I could have put the "maid" sign out if I had wanted service. I brought my own soap so the little bar of soap was not a problem. The bed was rather firm. There was plenty of drawers and a table and two chairs. It wasn't until I was leaving that I discovered the thermostat for the refrigerator -- it was at the back of the refrigerator at the top. (The fridge was freezing water in the bottom.)
- 4.5/5
I like this place because it is quiet and close to the friend I was visiting. It was clean. I could park right outside my window so I could look out and see my car. The air conditioning was very good and the unit ran the fan all the time: no disturbing starting and stopping. Hot water came in about 10 seconds. The window was very clean. The manager came as soon as I tapped on the window when I arrived and when I checked out. There is plenty of light outside but the drapes fitted nicely into the window recess at night to make the room dark. The ice machine worked well. Target was a walk away. The shower produced adequate water, but at the same time lots of water kept coming out of the faucet and into the tub. Not a problem for me - - just wasteful. No water came into the toilet bowl while the commode was refilling, so each time I would fill the bowl by gently pressing on the handle. No one came to freshen the room but I could have put the "maid" sign out if I had wanted service. I brought my own soap so the little bar of soap was not a problem. The bed was rather firm. There was plenty of drawers and a table and two chairs. It wasn't until I was leaving that I discovered the thermostat for the refrigerator -- it was at the back of the refrigerator at the top. (The fridge was freezing water in the bottom.)
- 0.5/5
Not much to be perfectly honest l. I could have been treated better by the staff when they refused to believe I'd made my reservation on booking.com and pre paid, thus being double charged.
- 0.5/5
Not much to be perfectly honest l. I could have been treated better by the staff when they refused to believe I'd made my reservation on booking.com and pre paid, thus being double charged.
- 1/5
There was no Lobby - we had to talk to the person through the security window. That's disrespectful. The lighting fixture wasn't working and the room was not well cleaned.
- 1/5
There was no Lobby - we had to talk to the person through the security window. That's disrespectful. The lighting fixture wasn't working and the room was not well cleaned.
- 5/5
This place was exactly what we needed. We were staying 1 night before the eclipse and just needed a place to crash. The beds were clean, the room was clean and we had no complaints except for thin comforters but we just pulled the 2nd one from the other bed. They also had a mini fridge, coffee pot and microwave which is becoming an uncommon thing. Would stay here again. Be ware of their intense speed bump in the parking lot. Even going less than 1mph my poor car's frame got a jolt.
- 5/5
This place was exactly what we needed. We were staying 1 night before the eclipse and just needed a place to crash. The beds were clean, the room was clean and we had no complaints except for thin comforters but we just pulled the 2nd one from the other bed. They also had a mini fridge, coffee pot and microwave which is becoming an uncommon thing. Would stay here again. Be ware of their intense speed bump in the parking lot. Even going less than 1mph my poor car's frame got a jolt.
- 1.5/5
Location is nice. Not too far from Downtown or Fiesta Texas. We stayed on second floor and it creaked with every step. The bed had a spring that had sprung loose and tore through the mattress cover that poked you if you got out of bed wrong. There were cigarette burns in the mattress sheets. The toilet didn’t flush very well. Thought it was going to overflow several times. Not many free outlets to plug into. Had to unplug the lamp and clock to charge my phone and computer. The “front desk” is a foggy “night window” that is hard to see and hear through. All that aside, it served its purpose of being somewhere cheap that we could stay for the nights while we were out and about during the days. Lots of food nearby and places to drink if that’s your thing.
- 5/5
Na
- 5/5
Na
- 2.5/5
Good location on main road. Nearby food and drink, stores, gas. Curtains closed good had room darken shade curtain. AC worked well. I already had a semi low expectations with the hotel to begin with. Room is large but minimum furniture. Hotel is older and the rooms looked and felt older. But this is a place just to sleep. Not the most comfortable bed.
- 4/5
Was quiet. Competent clerks. I was happy there.
- 4/5
Was quiet. Competent clerks. I was happy there.
- 1/5
location only lighting in the room was terrible, cleanliness was dodgy, sheets had cigarette burn holes in them… the list goes on…
- 3/5
Hard working people maintaining the property during the day ???, absolutely ideal location if you’re someone who has good self control right next to wonderful shopping choices ?????, room was very clean and well stocked with necessities for the stay ??? Drug dealers everywhere ??????, but friendly people though for sure! Nothing or no one unsafe or caused anything ??? in my case or anything, but just be aware if that’s something that would shock or bother you or if you’re in recovery and need to avoid that situation or anything. In the rooms and around the property at night, BAM! There they are! ???? and my refrigerator kept freezing my food and I never figured out how to turn the temperature down… but eh, what are ya gonna do sometimes, ammirite? ?
- 1/5
This hotel had alot of sketchy people walking around, didnt feel safe, then saw a roach...we had to stay there due to money issues...will never stay there again.
- 1/5
This hotel had alot of sketchy people walking around, didnt feel safe, then saw a roach...we had to stay there due to money issues...will never stay there again.
- 1.5/5
Poor
- 4/5
Good save.
- 4/5
Good save.
- 2.5/5
Passable
- 1/5
This place was very cheap but you get what you pay for. I booked for two nights only stayed one and still paid for both nights. Do not book this place cause you will never get your money back from Expedia.
- 1/5
This place was very cheap but you get what you pay for. I booked for two nights only stayed one and still paid for both nights. Do not book this place cause you will never get your money back from Expedia.
- 1/5
Upon arriving to hotel, there were several transients in the parking lot smoking, what I do not know. Don't know when they left nor if they were told to leave. For the price paid, I expected better accommodations.
- 1/5
Upon arriving to hotel, there were several transients in the parking lot smoking, what I do not know. Don't know when they left nor if they were told to leave. For the price paid, I expected better accommodations.
- 5/5
This place is horrible located in a bad area lots of people hanging out all night selling stuff to each other. The door didn’t close all the way . The lights did not work -The queen bed was a full - you will not feel safe at all - not kid friendly - will not ever stay here - I have stayed in lesser value but this place is horrible the worst yet- no Stars given
- 5/5
This place is horrible located in a bad area lots of people hanging out all night selling stuff to each other. The door didn’t close all the way . The lights did not work -The queen bed was a full - you will not feel safe at all - not kid friendly - will not ever stay here - I have stayed in lesser value but this place is horrible the worst yet- no Stars given
- 4/5
It was a gud stay ac went out in the middle of the night but other than that was gud
- 4/5
It was a gud stay ac went out in the middle of the night but other than that was gud
- 2/5
Disappointing
- 5/5
Exceptional
- 2/5
The parking lot was full of people smoking weed and drinking alcohol and being loud, not very family friendly, left without even requesting a refund because the location was just that bad, didn’t want to deal with it and booked at another hotel.
- 2/5
The parking lot was full of people smoking weed and drinking alcohol and being loud, not very family friendly, left without even requesting a refund because the location was just that bad, didn’t want to deal with it and booked at another hotel.
- 4/5
The lady at the front desk was very friendly and helpful. It's an older establishment so there wasn't any extras. It was a great price compared to other options I could have stayed.
- 4/5
The lady at the front desk was very friendly and helpful. It's an older establishment so there wasn't any extras. It was a great price compared to other options I could have stayed.
- 0.5/5
Nothing Don't stay u here :(
- 3/5
It's ok.. is not the best one..
- 3/5
It's ok.. is not the best one..
- 1/5
The only thing we liked about this property wss that it was close to where we needed to be. Location... that is all.
- 1/5
The only thing we liked about this property wss that it was close to where we needed to be. Location... that is all.
- 3/5
The weather was very bad and I had to get off road .,,, I didn’t stay the whole night felt unsafe
- 3/5
The weather was very bad and I had to get off road .,,, I didn’t stay the whole night felt unsafe
- 5/5
Exceptional
- 4/5
Very good
- 4/5
A little outdated but it was clean and the staff was nice and friendly it was a last minute book 2 night stay overall the stay was good
- 4/5
A little outdated but it was clean and the staff was nice and friendly it was a last minute book 2 night stay overall the stay was good
- 5/5
The staff was nice and plus everything's around here so you got shopping Foods different type of atmosphere drink some pretty much of a variety of everything here so you can't miss out
- 5/5
The staff was nice and plus everything's around here so you got shopping Foods different type of atmosphere drink some pretty much of a variety of everything here so you can't miss out
- 1/5
The pillows stinks
- 1/5
The pillows stinks
- 3/5
One bed was broken in our room and the toilet wobbled when we sat on it...
- 3/5
One bed was broken in our room and the toilet wobbled when we sat on it...
- 4/5
check in was quick and easy with a thank you and a smile
- 4/5
check in was quick and easy with a thank you and a smile
- 2/5
Dirty, no hd tv, too expensive for the room condition
- 2/5
Dirty, no hd tv, too expensive for the room condition
- 1/5
Problem in check-in, bathroom door was not locking, room was too smelly, not getting cool so too hot inside, no breakfast.
- 1/5
Problem in check-in, bathroom door was not locking, room was too smelly, not getting cool so too hot inside, no breakfast.
- 1/5
This is absolutely the worst motel I ever stayed! The room was just dirty! The coffer pot did not clean and had mould in the coffee pot. Then I brought the coffee pot to the staff. He basically just took away the mould with water (he did NOT even use detergent or anything) and used a dirty towel to dry it. The bathroom had a wet towel hung on the curtain rob. The hair dryer did not work! I could not believe that the room could have all these problems all at one time! PLEASE PLEASE PLEASE! SAVE YOUR MONEY! YOU MAY PAY JUST 5 BUCKS MORE A NIGHT AND WILL GET A LOT BETTER MOTEL TO STAY! I WILL DEFINITELY STAY AWAY FROM THIS BRAND FROM NOW ON!
- 1/5
This is absolutely the worst motel I ever stayed! The room was just dirty! The coffer pot did not clean and had mould in the coffee pot. Then I brought the coffee pot to the staff. He basically just took away the mould with water (he did NOT even use detergent or anything) and used a dirty towel to dry it. The bathroom had a wet towel hung on the curtain rob. The hair dryer did not work! I could not believe that the room could have all these problems all at one time! PLEASE PLEASE PLEASE! SAVE YOUR MONEY! YOU MAY PAY JUST 5 BUCKS MORE A NIGHT AND WILL GET A LOT BETTER MOTEL TO STAY! I WILL DEFINITELY STAY AWAY FROM THIS BRAND FROM NOW ON!
- 1/5
The Staff was already giving us a double bed and smoking room! We didn't even request that!
- 1/5
The Staff was already giving us a double bed and smoking room! We didn't even request that!
- 3/5
Over priced for what it is
- 3/5
Over priced for what it is
- 1/5
This was the absolute worse hotel ever. It should be removed as an option. It is a drug infested motel not a place one should pay to stay. Drugs were actively being sold and some when I arrived with my family, mattresses and people were outside at 2AM. The beds are like crib mattresses. People called my room at 2Am. We ended up having to pack kids back into vehicles and find another spot as this place was unsafe. The hotel manger is aware of drugs being done as sje called one of the rooms and said I've told you about this before, why is your door open...Mamager didn't know I was at the window still listening.
- 1/5
This was the absolute worse hotel ever. It should be removed as an option. It is a drug infested motel not a place one should pay to stay. Drugs were actively being sold and some when I arrived with my family, mattresses and people were outside at 2AM. The beds are like crib mattresses. People called my room at 2Am. We ended up having to pack kids back into vehicles and find another spot as this place was unsafe. The hotel manger is aware of drugs being done as sje called one of the rooms and said I've told you about this before, why is your door open...Mamager didn't know I was at the window still listening.
- 1/5
I can’t believe how horrible this place was, and at the end to be told to go someplace else when checking out was rude! I complained at the end that on top of all the things wrong with our stay, the shower broke on me at 11:30 PM I’m the midst of showering! I was told, the next morning upon checking out, that I should have told him about it that night. I was being courteous not waking him up at that time to let him know that for the last time I was not pleased with my stay and wanted some type of refund, which of course he refused. He had the nerve to tell me that he had switched me out of the smoking room, which I never requested, into the best room in the place. Best? With no wastecan or “do not disturb” sign, a stopped up toilet with feces coming up, and roaches to go along with the shower? STAY AWAY!
- 1/5
I can’t believe how horrible this place was, and at the end to be told to go someplace else when checking out was rude! I complained at the end that on top of all the things wrong with our stay, the shower broke on me at 11:30 PM I’m the midst of showering! I was told, the next morning upon checking out, that I should have told him about it that night. I was being courteous not waking him up at that time to let him know that for the last time I was not pleased with my stay and wanted some type of refund, which of course he refused. He had the nerve to tell me that he had switched me out of the smoking room, which I never requested, into the best room in the place. Best? With no wastecan or “do not disturb” sign, a stopped up toilet with feces coming up, and roaches to go along with the shower? STAY AWAY!
- 1/5
Bad experience. The police was called out and 8 police cars should up and blocked my door.
- 1/5
Bad experience. The police was called out and 8 police cars should up and blocked my door.
- 3/5
Very dark in room but bed are comfortable vs motel 6. House keepers are very nice and fast checkin
- 3/5
Very dark in room but bed are comfortable vs motel 6. House keepers are very nice and fast checkin
- 1/5
This place was expensive as other hotels that are 10x better. The hot water doesn’t work, it’s constantly cold. There was gooey sticky stuff all over the nightstand when I arrived. One night I came back to the hotel and there were 10 cop cars outside. I just got this hotel because the other hotels were booked, but honestly I would’ve rather stayed in my car.
- 1/5
This place was expensive as other hotels that are 10x better. The hot water doesn’t work, it’s constantly cold. There was gooey sticky stuff all over the nightstand when I arrived. One night I came back to the hotel and there were 10 cop cars outside. I just got this hotel because the other hotels were booked, but honestly I would’ve rather stayed in my car.
- 4/5
It was a good hotel for the price.
- 4/5
It was a good hotel for the price.
- 2/5
Went cheap and got exactly what I payed for. Almost 0 amenities. The receptionist could not find my reservation. Room old and outdated. The restroom was in such bad condition I didn’t even shower.
- 2/5
Went cheap and got exactly what I payed for. Almost 0 amenities. The receptionist could not find my reservation. Room old and outdated. The restroom was in such bad condition I didn’t even shower.
- 1/5
Wow! (not in a good way.) I was travelling with 2 kids. We were having trouble finding anywhere to stay. Finally we secured a reservation for this room, very late and had to drive another 2 hours to get there. We arrived at 3:10 AM to find a sign on the door saying to use the night window as the door was locked. There was a sign between the door and window all lit up saying OPEN. The reception area was all lit up and I rang the bell 5 times and could hear it. Nobody came. Staff from Hotels.com called numerous times and there was never any answer. Brutal!
- 1/5
Wow! (not in a good way.) I was travelling with 2 kids. We were having trouble finding anywhere to stay. Finally we secured a reservation for this room, very late and had to drive another 2 hours to get there. We arrived at 3:10 AM to find a sign on the door saying to use the night window as the door was locked. There was a sign between the door and window all lit up saying OPEN. The reception area was all lit up and I rang the bell 5 times and could hear it. Nobody came. Staff from Hotels.com called numerous times and there was never any answer. Brutal!
- 3/5
This is 30 dollar motel I paid 80 each room which was two rooms two nights it just wasn't worth it plus wen I was on the toilet a roach crawled across the floor waiving at me never will even use Expedia
- 3/5
This is 30 dollar motel I paid 80 each room which was two rooms two nights it just wasn't worth it plus wen I was on the toilet a roach crawled across the floor waiving at me never will even use Expedia
- 4/5
I was most grateful that it has no carpet it felt like a breath of fresh air again be able to stay at a hotel that at the very least could keep that clean fresh scent.
- 4/5
I was most grateful that it has no carpet it felt like a breath of fresh air again be able to stay at a hotel that at the very least could keep that clean fresh scent.
- 5/5
great place and location...near lots of local restaurants and shops
- 5/5
great place and location...near lots of local restaurants and shops
- 5/5
Breakfast was too early
- 5/5
Breakfast was too early
- 2/5
Was not in a good area and rooms looked in bad shape. Door did not have locks on inside
- 2/5
Was not in a good area and rooms looked in bad shape. Door did not have locks on inside
- 4/5
The gentleman was very short and to the point. There was no free breakfast as it said in the website. The room was clean but the floor squeaked a lot.
- 4/5
The gentleman was very short and to the point. There was no free breakfast as it said in the website. The room was clean but the floor squeaked a lot.
- 5/5
Extremely clean, safe, comfortable stay. Beds are very comfortable. Room has small refrigerator. Fast check-in. Staff and cleaning lady very friendly.
- 5/5
Extremely clean, safe, comfortable stay. Beds are very comfortable. Room has small refrigerator. Fast check-in. Staff and cleaning lady very friendly.
- 1/5
- 1/5
- 1/5
Booked online after several panicked hours not being able to find a hotel. Get there and the office is closed. Had to look for another hotel. Will NEVER go back and so not recommend to anybody.
- 1/5
Booked online after several panicked hours not being able to find a hotel. Get there and the office is closed. Had to look for another hotel. Will NEVER go back and so not recommend to anybody.
- 5/5
Great
- 5/5
Great
- 1/5
It's too expensive for what you get, I need it a place right away I arrived like 1 am so didn't have much of a choice.
- 1/5
It's too expensive for what you get, I need it a place right away I arrived like 1 am so didn't have much of a choice.
- 1.5/5
No blow dryer. No alarm clock. Furniture was mismatched and chair had a large stain on it. Registration was thru a bullet proof glass on a week day afternoon.
- 5/5
Nothing
- 4/5
we had fun
- 4/5
we had fun
- 2/5
The beds were quite hard. We also woke up to roaches in our bathroom one morning. Needless to say, you get what you paid for and we will definitely be paying more for our next hotel.
- 2/5
The beds were quite hard. We also woke up to roaches in our bathroom one morning. Needless to say, you get what you paid for and we will definitely be paying more for our next hotel.
- 4.5/5
The room was very old - has tile flooring and was not that clean
- 2/5
Upon entry to the room, there was a musty smell. The bathroom was old and the bed sagged in the middle.
- 2/5
Upon entry to the room, there was a musty smell. The bathroom was old and the bed sagged in the middle.
- 2/5
Alot of people hanging around. Stains on pillowcases.
- 2/5
Alot of people hanging around. Stains on pillowcases.
- 2/5
Wife owner very sweet and helpful. These owners are going broke by Lois of place. Old smoke still smells. Bar of soa was used! Ac stunk. Needs odd and paint wash curtains and spread new carpet. Room for two had 1 creamer and sugar. No bugs. Linens clean. Bed good. Price not bad
- 2/5
Wife owner very sweet and helpful. These owners are going broke by Lois of place. Old smoke still smells. Bar of soa was used! Ac stunk. Needs odd and paint wash curtains and spread new carpet. Room for two had 1 creamer and sugar. No bugs. Linens clean. Bed good. Price not bad
- 5/5
Simple affordable clean place to stay in a decent area. These motels all have the AC unit that runs all night, but other than that, it was great. Wifi worked great.
- 5/5
Simple affordable clean place to stay in a decent area. These motels all have the AC unit that runs all night, but other than that, it was great. Wifi worked great.
- 3/5
Carpets, TV, and pillows need to be updated but other than that was fairly clean. The location was great. Had microwave and fridge good for the price.
- 3/5
Carpets, TV, and pillows need to be updated but other than that was fairly clean. The location was great. Had microwave and fridge good for the price.
- 3/5
Our stay was short, a quick weekend. It was musty when we first got there but clean. We turned on the AC and used some air freshners and it helped. We had no problems with the items there and room cleaned daily-no problems there.
- 3/5
Our stay was short, a quick weekend. It was musty when we first got there but clean. We turned on the AC and used some air freshners and it helped. We had no problems with the items there and room cleaned daily-no problems there.
- 3/5
Stayed 2 nights here, and got what you would expect for an inexpensive motel. Single bed, desk, and a couple of hard chairs. Night attendant was nice enough and the room was okay.
- 3/5
Stayed 2 nights here, and got what you would expect for an inexpensive motel. Single bed, desk, and a couple of hard chairs. Night attendant was nice enough and the room was okay.
- 5/5
had an extremely early checkout time but it was in a very useful part of town, near a bunch of restaurants and stores and cheap distance from Riverwalk by bus or taxi
- 5/5
had an extremely early checkout time but it was in a very useful part of town, near a bunch of restaurants and stores and cheap distance from Riverwalk by bus or taxi
- 3/5
Need to update the tvs. The rest rooms needed better service and room service was ok but not all good but i might return.
- 3/5
Need to update the tvs. The rest rooms needed better service and room service was ok but not all good but i might return.
- 4/5
Neighbor hood was ok. Its not too far from restraunts and walmart. I would stay again.
- 4/5
Neighbor hood was ok. Its not too far from restraunts and walmart. I would stay again.
- 5/5
Like most of the reviews you get what you pay for. The Roadway is in a very good location. Staff very helpful and room was clean when i had a problem staff was there to fix it in less then 5min. Parking was a bit small but nothing happen to my car. Area very quite at night and there is always something open nearby to eat
- 5/5
Like most of the reviews you get what you pay for. The Roadway is in a very good location. Staff very helpful and room was clean when i had a problem staff was there to fix it in less then 5min. Parking was a bit small but nothing happen to my car. Area very quite at night and there is always something open nearby to eat
- 1/5
The hotel was dated but the reception and treatment of the check-in person/manager was unbelievable. He was so rude. I checked in, took my key and went to inspect the room. We'd booked a single, non-smoking room. I entered a smoking, smoky room with a dirty ashtray. I closed the door and returned to the front desk to request a non-smoking room. The manager actually yelled and screamed at me to, call the man (my boss) that booked my room and tell him that he made a mistake. Call him now. Do you hear me? Call him now. If I'd had a choice, I would have cancelled my reservations and moved them elsewhere at once. Then I had unwelcome knock on my door wanting to know if I needed to be serviced. I had women with children knock on my door trying to sell me mardi-gras beads. These unwanted knocks came at all hours. I do not ever plan to return to this hotel unless it has been leveled and replaced with at least different and courteous management.
- 1/5
The hotel was dated but the reception and treatment of the check-in person/manager was unbelievable. He was so rude. I checked in, took my key and went to inspect the room. We'd booked a single, non-smoking room. I entered a smoking, smoky room with a dirty ashtray. I closed the door and returned to the front desk to request a non-smoking room. The manager actually yelled and screamed at me to, call the man (my boss) that booked my room and tell him that he made a mistake. Call him now. Do you hear me? Call him now. If I'd had a choice, I would have cancelled my reservations and moved them elsewhere at once. Then I had unwelcome knock on my door wanting to know if I needed to be serviced. I had women with children knock on my door trying to sell me mardi-gras beads. These unwanted knocks came at all hours. I do not ever plan to return to this hotel unless it has been leveled and replaced with at least different and courteous management.
- 1/5
Worst hotel I have ever stayed from the past 6 years.
- 1/5
Worst hotel I have ever stayed from the past 6 years.
- 1/5
I actually found a different hotel to stay at. You get what you pay for....I selected this place due to the cost. I was going for a conference and was not going to be in the room at all...just needed a place to sleep. The bed had to be at least 20 years old and the sheets had cigarette burns all over. The room was as clean as it could be however it was just in need of a makeover. The owners were very kind however they need to invest in their property a little bit and not be so cheap. This place had what seemed to be permanent residents...not really the place I felt safe staying in.
- 1/5
I actually found a different hotel to stay at. You get what you pay for....I selected this place due to the cost. I was going for a conference and was not going to be in the room at all...just needed a place to sleep. The bed had to be at least 20 years old and the sheets had cigarette burns all over. The room was as clean as it could be however it was just in need of a makeover. The owners were very kind however they need to invest in their property a little bit and not be so cheap. This place had what seemed to be permanent residents...not really the place I felt safe staying in.
- 3/5
Good hotel for fair price
- 3/5
Good hotel for fair price
- 3/5
Everything was fine but t.v.channels sucked and maids never came in to clean or give new towels
- 3/5
Everything was fine but t.v.channels sucked and maids never came in to clean or give new towels
- 1/5
They said that we reserved a Non smoking room and they gave us a smoking room
- 1/5
They said that we reserved a Non smoking room and they gave us a smoking room
- 2/5
This is the first time I have been really disappointed by any booking through hotels.com. I usually feel like hotels.com points us toward great hotels with great prices. NOT this time. The hotel staff was not very friendly (it was really late at night, but still...), the room was not very clean and there was literally rodent droppings on the floor in the room. It was bad enough to necessitate sleeping on top of the sheets/blankets. Staff did not offer any apologies. Will not stay here again.
- 2/5
This is the first time I have been really disappointed by any booking through hotels.com. I usually feel like hotels.com points us toward great hotels with great prices. NOT this time. The hotel staff was not very friendly (it was really late at night, but still...), the room was not very clean and there was literally rodent droppings on the floor in the room. It was bad enough to necessitate sleeping on top of the sheets/blankets. Staff did not offer any apologies. Will not stay here again.
- 1/5
The hotel is not as nice as some reviews say. The hotel clerk was very nice but our rooms smells like humidity and mildew. The "welcome" mats in front the door was a torn piece of carpet and the hotel is very run down. The first room I was given, the door wouldn't fully close and the second had weird stains in the bathroom. The free continental breakfast , was just some honey buns and coffee. I would recommend this hotel if your looking for any kind of comfort.
- 1/5
The hotel is not as nice as some reviews say. The hotel clerk was very nice but our rooms smells like humidity and mildew. The "welcome" mats in front the door was a torn piece of carpet and the hotel is very run down. The first room I was given, the door wouldn't fully close and the second had weird stains in the bathroom. The free continental breakfast , was just some honey buns and coffee. I would recommend this hotel if your looking for any kind of comfort.
- 4/5
Great value. Close to airport and everything you need is within one mile. Across the street is a fantastic barbecue-Bun and Barrel, that Guy from the Food Network liked. Cameron was a hot waiter!
- 4/5
Great value. Close to airport and everything you need is within one mile. Across the street is a fantastic barbecue-Bun and Barrel, that Guy from the Food Network liked. Cameron was a hot waiter!
- 1/5
Worst hotel ever
- 1/5
Worst hotel ever
- 5/5
This was a trip where I had short time to see places and needed somewhere cheap and good. The hotel was located near all type of restaurants. The staff was very helpful and the hotel was clean and well kept.
- 5/5
This was a trip where I had short time to see places and needed somewhere cheap and good. The hotel was located near all type of restaurants. The staff was very helpful and the hotel was clean and well kept.
- 1/5
This hotel was a mistake. I will not recommend this hotel to anyone. The carpet had huge stains, the linens were off colored, and the room stunk something awful. I was told there would be no problem parking a bus in the parking lot, however, a portion of the bus was taken off when the bus was getting parked because of the concrete wall was sticking out. DON'T stay here!!!!!
- 1/5
This hotel was a mistake. I will not recommend this hotel to anyone. The carpet had huge stains, the linens were off colored, and the room stunk something awful. I was told there would be no problem parking a bus in the parking lot, however, a portion of the bus was taken off when the bus was getting parked because of the concrete wall was sticking out. DON'T stay here!!!!!
- 1/5
poor lighting. thin walls. poor breakfast. 1/2 bottle of shampoo. stiff mattress. heard noises all night next door
- 1/5
poor lighting. thin walls. poor breakfast. 1/2 bottle of shampoo. stiff mattress. heard noises all night next door
- 3/5
The bathrooms were not very nice but plenty of towels and it was clean, The beds were not real comfortable .The rates were great. The location was close to town and the Alamo and Riverwalk, Lots of places to eat close by and shopping. Good for the low budget traveler. Bad if you want luxury.
- 3/5
The bathrooms were not very nice but plenty of towels and it was clean, The beds were not real comfortable .The rates were great. The location was close to town and the Alamo and Riverwalk, Lots of places to eat close by and shopping. Good for the low budget traveler. Bad if you want luxury.
- 2/5
What do you expect? It's a cheap hotel! I was there for 4 days. I expected a less than glamorous room. The old TV had poor reception, there were no plugs available to plug in phone chargers, the chain and other "extra" security locks were broken. The bathroom vanity looked like I built it in my back yard, and the refrigerator froze my beer. The bathroom wall had some suspect brown smears near the toilet. Hmmm, (they looked old too.) The bathroom door had been nailed back together from having been smashed down. The carpet was nasty looking and even had a nice burnt spot in the shape of an iron. The tub didn't have too many hairs from the previous guest but the water was hot and I didn't have to fiddle with the drain too much to get it to close. The AC unit worked pretty darn good. No elevator to second floor which is actually about 3 stories up from the ground. I woke up feeling bruised all over, but the sheets "looked" clean enough. You need to pay twice as much to get a decent place, or you can stay here for half the price and put up with ugly. I have stayed in a LOT of hotels. Most of them classy and expensive. I'm pretty sure I have stayed in an uglier room, I don't remember though. All this said, I'd stay there again if I needed a cheap hotel.
- 2/5
What do you expect? It's a cheap hotel! I was there for 4 days. I expected a less than glamorous room. The old TV had poor reception, there were no plugs available to plug in phone chargers, the chain and other "extra" security locks were broken. The bathroom vanity looked like I built it in my back yard, and the refrigerator froze my beer. The bathroom wall had some suspect brown smears near the toilet. Hmmm, (they looked old too.) The bathroom door had been nailed back together from having been smashed down. The carpet was nasty looking and even had a nice burnt spot in the shape of an iron. The tub didn't have too many hairs from the previous guest but the water was hot and I didn't have to fiddle with the drain too much to get it to close. The AC unit worked pretty darn good. No elevator to second floor which is actually about 3 stories up from the ground. I woke up feeling bruised all over, but the sheets "looked" clean enough. You need to pay twice as much to get a decent place, or you can stay here for half the price and put up with ugly. I have stayed in a LOT of hotels. Most of them classy and expensive. I'm pretty sure I have stayed in an uglier room, I don't remember though. All this said, I'd stay there again if I needed a cheap hotel.
- 5/5
Great location, staff was very friendly and helpful
- 5/5
Great location, staff was very friendly and helpful
- 3/5
Overall cleanliness of the room was quite good, although the building itself was rather run down. It was a coin toss as to getting polite service at the front desk, it depended on who was there. The free breakfast they offered was, well, let's say it was worth exactly what we paid for it.
- 1/5
This was THE WORST hotel I have ever stayed at in my life (and I have stayed in a lot of hotels due to work). The room smelled awful, and the bed consisted of a two inch mat on top of a box spring. The shower had some sort of substance underneath the flooring, causing it to bubble up whist showering. There were also bullet holes unsuccessfully covered up by some drywall. There is a speed bump in the front of the parking lot that was so high my car bottomed out in three different spots going over it at a speed of maybe 3 mph. We felt so unsafe in this hotel, we left a day earlier than planned and forfeited our money spent on this dump hole.