Red Roof Inn San Antonio - Seaworld/ Northwest

Very STRONG SMELL CIGARRETE,,NO WATER FOR FEW HOURS

My linens were filthy. I had to go buy my own sheets, blankets, and pillowcases. The ones on the bed did not seem to have been washed, and my room door didn't lock. I had to ask for another room. I would never go there again.

Bad

Privacy.

Kind of dirty Kind of dirty

Exceptional

Na

Privacy and service when needed

Good

Good

Superb

The price That’s there was a use tattoo needle on the floor I almost poked myself I took pictures and it’s still in my room on the floor

The price That’s there was a use tattoo needle on the floor I almost poked myself I took pictures and it’s still in my room on the floor

Worst room I’ve ever seen in my life.

Good

location to job it just smelled like weed.. and had too many people living there that just sat around and smoked weed all day

location to job it just smelled like weed.. and had too many people living there that just sat around and smoked weed all day

Exceptional

Rooms not bad but smell of marijuana entering the lobby was very pronounced.

Nothing Just horrible

Nothing Just horrible

Everything

Location

Location

Exceptional

Room was not pleasant Towels were stained Elevator did not work

Bad

Exceptional

Yes

Many things were broken and no response to early check in so we were pretty much stranded. Front desk guy was polite tho

No things Everything

Nothing Unsafe. Old. Not clean.

Ok

Unsafe. Old. Not clean.

Ok

Nothing it’s just like others The staff

They didn't have my room ready. Waited 30 minutes.

everything was great

Rooms are terrible. Broken dressers, television not working (no signal) bathtub and sink’s looked like they had never been cleaned. This place is horrendous

The rooms were dirty the restroom was dirty the pillows were dirty room134 water leak on the floor towels were filthy we couldn't take a shower I do not recommend the Red roof and that area

The rooms were dirty the restroom was dirty the pillows were dirty room134 water leak on the floor towels were filthy we couldn't take a shower I do not recommend the Red roof and that area

The room not clean the floor dirty /windows dirty bathroom tub rusty no shampoo furniture greasy they never clean the microwave the haul way small pets

The place was dirty. The rooms were dirty. The only thing that I can’t say it was nice that it was quiet. The people work there were very nice is just the rooms were really dirty and the location was crazy out of the way to get off the highway, and if you were it was it just was a pain in my butt and very far from the airport. Honestly, I didn’t think that I was so far away. But now I give it a try could be good for somebody else.

It's smelled like dogs

Decent

Decent

Wished there would have been breakfast.

Nothing

Nice and clean

Easy check in

TV didn't turn on with remote.

No hot water on ahower

No hot water on ahower

Dirty hallways

Dirty hallways

Not the cleanest

Not the cleanest

.

.

Smells and ac not cooling

Close to lots of food and bus and mall. Staff very helpful and friendly Breakfast would have been nice to have in morning

Dirty room, didn’t get what I get

The whole place was cheap and nasty!

Everything was horrible, the worst experience i have ever had. Hall smelled of Marijuana, rooms were just very poorly cleaned and kept overall. Many trucks were broken into over night

Everything was horrible, the worst experience i have ever had. Hall smelled of Marijuana, rooms were just very poorly cleaned and kept overall. Many trucks were broken into over night

no breakfast at all just juice and coffee ..

no breakfast at all just juice and coffee ..

Shower was broken. Changed rooms. In new room, A/C was broken. Went back to initial room. Couldn’t get refund.

Shower was broken. Changed rooms. In new room, A/C was broken. Went back to initial room. Couldn’t get refund.

The room did not have a lamp. The TV wasn't working and maintenance had to come and connect a wire to fix it. The towels were grey not white.

The room did not have a lamp. The TV wasn't working and maintenance had to come and connect a wire to fix it. The towels were grey not white.

Bad

Bad

I liked everything the room it self was nice but the floor wás a bit dirty and the sheets had a stain on it. But the king size bed was nice and comfy. We rented the king accessible room

I liked everything the room it self was nice but the floor wás a bit dirty and the sheets had a stain on it. But the king size bed was nice and comfy. We rented the king accessible room

Cheap hotel, expect what you paid for. Service was fine but sheets were stained and it felt like being a detention officer again seeing concrete walls. Again staff are friendly but it still wasmt the most enjoyable stay. No wifi either.

Cheap hotel, expect what you paid for. Service was fine but sheets were stained and it felt like being a detention officer again seeing concrete walls. Again staff are friendly but it still wasmt the most enjoyable stay. No wifi either.

It’s not remodeled at all compared to the pictures it advertises

It’s not remodeled at all compared to the pictures it advertises

The floors were dirty and the remote didn't work out whole stay

The floors were dirty and the remote didn't work out whole stay

A lot of homeless looking people outside walking around the hotel.

A lot of homeless looking people outside walking around the hotel.

The property was very nasty and dirty. It was moldy in restroom. Sheets, blankets, and lamp shades were stained. I will not be returning and wouldn’t recommend this place to anyone.

The property was very nasty and dirty. It was moldy in restroom. Sheets, blankets, and lamp shades were stained. I will not be returning and wouldn’t recommend this place to anyone.

First room was dirty, i pushed the door and it opened with out using the key card, the second room the door did not lock from the inside, too many characters hanging around, wished i had my gun with me.

First room was dirty, i pushed the door and it opened with out using the key card, the second room the door did not lock from the inside, too many characters hanging around, wished i had my gun with me.

This hotel is great, the staff are really nice and they have clean rooms also my dog is free and it’s only a $30 dollar deposit for the room. They also have a free juice bar in the lobby.

This hotel is great, the staff are really nice and they have clean rooms also my dog is free and it’s only a $30 dollar deposit for the room. They also have a free juice bar in the lobby.

Hotel smelled very bad then they charge me $30 dollars for deposit and did not get credit back

Hotel smelled very bad then they charge me $30 dollars for deposit and did not get credit back

Very dirty the bathrooms were dirty sinks broken and no breakfast as advertised on line. Halls smelled like weed and smoke just horrible and asked for fresh towels and was told there were no more

Very dirty the bathrooms were dirty sinks broken and no breakfast as advertised on line. Halls smelled like weed and smoke just horrible and asked for fresh towels and was told there were no more

There was a dog in a nearby room that barked constantly

There was a dog in a nearby room that barked constantly

My stay was good since I only stayed one night. The hotel would benefit greatly from some standard maintenance. If the rugs were cleaned and the interior painted it would highly improve its appeal. My bed was comfortable and the hotel staff was friendly and helpful.

My stay was good since I only stayed one night. The hotel would benefit greatly from some standard maintenance. If the rugs were cleaned and the interior painted it would highly improve its appeal. My bed was comfortable and the hotel staff was friendly and helpful.

Near to my destination.

Near to my destination.

No thing good

No thing good

I reserved a “superior” king room. There was absolutely nothing superior about it. I was unaware there was construction going on in the hotel. The entire time I was there all I heard was drilling through the walls. It was so bad I ended up leaving after 3 hours and staying with relatives on their couch, which was more peaceful than this hotel.

I reserved a “superior” king room. There was absolutely nothing superior about it. I was unaware there was construction going on in the hotel. The entire time I was there all I heard was drilling through the walls. It was so bad I ended up leaving after 3 hours and staying with relatives on their couch, which was more peaceful than this hotel.

The microwave was broken, the bathrooms were dirty, there were burnt marked on the clean sheets. There was a suspicious bag I. The smoke detector. The ceiling outside the room was exposed. I could see the upper working of the building.

The microwave was broken, the bathrooms were dirty, there were burnt marked on the clean sheets. There was a suspicious bag I. The smoke detector. The ceiling outside the room was exposed. I could see the upper working of the building.

This room was listed as "Superior Room, 1 King Bed, Accessible, Non Smoking." The room we were given had a bed, small fridge, tv and microwave. There was no table or chair, just the bed. There were no working lights in the bedroom. Only in the entry and bath. We had trouble getting the entry lights on as two light switches worked the same light. The bed, however, seemed comfortable. We were then given a second room. Of the two bedside lights only one had a light bulb. There was a table and chair, but the seat of the chair was very torn up. The room must not have been used in a while as it was dirty - surfaces covered with dust. This rooms bed was very uncomfortable. It creaked when you sat on it. The motel was older and not well maintained. There were places on the wall that had been patched, but not repainted. I felt the price was very reasonable, but I'd never been asked to provide a $30 security deposit. As I rarely travel, this may have been a new requirement everywhere. I am somewhat handicapped and they did provide excellent parking accommodations next to the front door. The motel did provide us a place to sleep at a reasonable cost, but not the quality I felt was advertised.

This room was listed as "Superior Room, 1 King Bed, Accessible, Non Smoking." The room we were given had a bed, small fridge, tv and microwave. There was no table or chair, just the bed. There were no working lights in the bedroom. Only in the entry and bath. We had trouble getting the entry lights on as two light switches worked the same light. The bed, however, seemed comfortable. We were then given a second room. Of the two bedside lights only one had a light bulb. There was a table and chair, but the seat of the chair was very torn up. The room must not have been used in a while as it was dirty - surfaces covered with dust. This rooms bed was very uncomfortable. It creaked when you sat on it. The motel was older and not well maintained. There were places on the wall that had been patched, but not repainted. I felt the price was very reasonable, but I'd never been asked to provide a $30 security deposit. As I rarely travel, this may have been a new requirement everywhere. I am somewhat handicapped and they did provide excellent parking accommodations next to the front door. The motel did provide us a place to sleep at a reasonable cost, but not the quality I felt was advertised.

The whole hotel smelled like cigarettes and was very dirty.

The whole hotel smelled like cigarettes and was very dirty.

Not good

Not good

The hotel was being renovated, it was the worst place ever. Checking in as a solo female, the front desk put me in a room at the very end of the hallway around a corner, the very last room down the hallway. The toilet was full of poop, literally. When I went to call the front desk, the phone was not working. When I pulled the side table to check the phone cord, I saw there was not even a telephone port to plug into. The room looked like it could be used for human trafficking since there was no phone, no way of communicating and the very last room down a long dark hallway. The floor was stained from the outside of the elevator all the way down the hallway. It was absolutely disgusting- the worst place for anyone to go to.

The hotel was being renovated, it was the worst place ever. Checking in as a solo female, the front desk put me in a room at the very end of the hallway around a corner, the very last room down the hallway. The toilet was full of poop, literally. When I went to call the front desk, the phone was not working. When I pulled the side table to check the phone cord, I saw there was not even a telephone port to plug into. The room looked like it could be used for human trafficking since there was no phone, no way of communicating and the very last room down a long dark hallway. The floor was stained from the outside of the elevator all the way down the hallway. It was absolutely disgusting- the worst place for anyone to go to.

Room was dirty. My wife steped.on something near bed with her feet. Turned out to be a.popcorn kernel. That wasnt the worst of it. Gross hair an stuff (lots) came with it. The bell hop luggage rack had droken wheels on both rigs they had. Noisy next to highway. We didnt wnjoy our stay.

Room was dirty. My wife steped.on something near bed with her feet. Turned out to be a.popcorn kernel. That wasnt the worst of it. Gross hair an stuff (lots) came with it. The bell hop luggage rack had droken wheels on both rigs they had. Noisy next to highway. We didnt wnjoy our stay.

AC not working, restrooms dirty ,bed mattress worn out,not worth it

AC not working, restrooms dirty ,bed mattress worn out,not worth it

The first room we were given was just dirty and once we removed bed sheets trash came out to include a lighter. We went to front desk to ask for a different room which they did give us. Second room was even worse, bandaids and blood spots on made beds. Bandaids on floor. Sheets were stained. Floors were dirty with what looked like red soda or even blood for all know. They supposedly refunded me but now I have to go through hotels.com whom portrays themselves as offering great services.

The first room we were given was just dirty and once we removed bed sheets trash came out to include a lighter. We went to front desk to ask for a different room which they did give us. Second room was even worse, bandaids and blood spots on made beds. Bandaids on floor. Sheets were stained. Floors were dirty with what looked like red soda or even blood for all know. They supposedly refunded me but now I have to go through hotels.com whom portrays themselves as offering great services.

For the Price you can't beat it . Nothing fancy . Staff always friendly and helpful

For the Price you can't beat it . Nothing fancy . Staff always friendly and helpful

It was amazing 😍

It was amazing 😍

Horrible place don't stay with kids

Horrible place don't stay with kids

Always enjoy staying at a Red Roof Inn. Great service, beds very comfortable, and it’s not noisy or loud outside the rooms.

Always enjoy staying at a Red Roof Inn. Great service, beds very comfortable, and it’s not noisy or loud outside the rooms.

Great staff

Great staff

We’re in the process of moving and had to stay in a hotel, close to my job. This was the cheapest one. The pictures looked great, when we got in, not so much. The floors were sticky, you could hear us walk. I made sure my kids kept their shoes on. There were pubes on the toilet, the pillows and comforters had an extreme amount of stains on them to the point I went and got my own linens. The Tv didnt work and my card stopped working in the middle of us leaving as I had to get to work. My door barely closed and I had to use extreme force to get it to lock. Place seemed dirty and unsafe!

We’re in the process of moving and had to stay in a hotel, close to my job. This was the cheapest one. The pictures looked great, when we got in, not so much. The floors were sticky, you could hear us walk. I made sure my kids kept their shoes on. There were pubes on the toilet, the pillows and comforters had an extreme amount of stains on them to the point I went and got my own linens. The Tv didnt work and my card stopped working in the middle of us leaving as I had to get to work. My door barely closed and I had to use extreme force to get it to lock. Place seemed dirty and unsafe!

Todo sucio elevador las escaleras la lavandería ay la alberca estaba sucia los baños las sabanas manchadas y las tina con pintura

Todo sucio elevador las escaleras la lavandería ay la alberca estaba sucia los baños las sabanas manchadas y las tina con pintura

It was good

It was good

It was the worst experience we ever had we rented for two days ,on the second day they ranted my room out when we were out, they took our things to storage with bugs with out telling me about anything they tried to give me another room but it was bad and uncleaned be careful this happened 7/20/24 I’ll give this hotel a -10000 out of 5

It was the worst experience we ever had we rented for two days ,on the second day they ranted my room out when we were out, they took our things to storage with bugs with out telling me about anything they tried to give me another room but it was bad and uncleaned be careful this happened 7/20/24 I’ll give this hotel a -10000 out of 5

My reserved room was not ready on check in, was given a replacement room a/c did not work

My reserved room was not ready on check in, was given a replacement room a/c did not work

I stayed there awhile and got put in a room with no tv for a week when I said something I got told to leave n they tried saying it was for the roaches they already had there

I stayed there awhile and got put in a room with no tv for a week when I said something I got told to leave n they tried saying it was for the roaches they already had there

Intially checked in and went to my room. The door was missing a bolt lock. Smelled like Marijuana, killed a small roach upon entry. The bathroom looked like it wqs under construction. The tub was stained. I asled for another room. Intially they said they were booked. Eventually after enough complaining they conviently found a room, but i was told it had no TV. It was on the 2nd floor and it smelled like a dog kennel farm.

Intially checked in and went to my room. The door was missing a bolt lock. Smelled like Marijuana, killed a small roach upon entry. The bathroom looked like it wqs under construction. The tub was stained. I asled for another room. Intially they said they were booked. Eventually after enough complaining they conviently found a room, but i was told it had no TV. It was on the 2nd floor and it smelled like a dog kennel farm.

Women woke me up at 9am to ask me if I was staying buy was pounding the door

Women woke me up at 9am to ask me if I was staying buy was pounding the door

Roaches everywhere no WiFi and didn’t give me the room I asked for even after I asked and called twice to confirm

Roaches everywhere no WiFi and didn’t give me the room I asked for even after I asked and called twice to confirm

Please read the reviews. I obviously didnt. The pictures are not as authentic as what the property is. The first floor outside rooms are like an apartment complex. The second floor where our room was, hallway was hot at 3pm in the afternoon. Carpet was stained dirty smelly and when we got to our room it smelled as if they just sprayed pesticide spray, ac barely blew on high, the bed was not a Queen size was more like a full size so when inwent to complain the guy at the front deak replied with its their queen size. So i asked to be switched to another room and he gave me the room two doors down. Which was not any better smelled like weed, mind you the guy at the front desk had reiterated NO SMOKING which the whole building amelled like from the moment you walked in.

Please read the reviews. I obviously didnt. The pictures are not as authentic as what the property is. The first floor outside rooms are like an apartment complex. The second floor where our room was, hallway was hot at 3pm in the afternoon. Carpet was stained dirty smelly and when we got to our room it smelled as if they just sprayed pesticide spray, ac barely blew on high, the bed was not a Queen size was more like a full size so when inwent to complain the guy at the front deak replied with its their queen size. So i asked to be switched to another room and he gave me the room two doors down. Which was not any better smelled like weed, mind you the guy at the front desk had reiterated NO SMOKING which the whole building amelled like from the moment you walked in.

Service was good, parking was good as well. Now, rooms were horrible. Curtains were broken, hanging on by one or two rods. Room had a horrible strong smell. Shower curtain was broken, bottom frame from the bed was broken and sticking out I hurt my toes running into the metal was I walked in. Would not book again!

Service was good, parking was good as well. Now, rooms were horrible. Curtains were broken, hanging on by one or two rods. Room had a horrible strong smell. Shower curtain was broken, bottom frame from the bed was broken and sticking out I hurt my toes running into the metal was I walked in. Would not book again!

Pool broken , elevator broken , no hot water , no tv working , loud residents ,

Pool broken , elevator broken , no hot water , no tv working , loud residents ,

Good hotel and very good price

Good hotel and very good price

Roaches, bath tub drained all over floor, toilet stopped up, loud late people, no stopper in tub

Roaches, bath tub drained all over floor, toilet stopped up, loud late people, no stopper in tub

Not so good condition, no hot water. Also weak broken door latch

Not so good condition, no hot water. Also weak broken door latch

Sheets were dirty and bathroom had mold. Do not stay in room 330

Sheets were dirty and bathroom had mold. Do not stay in room 330

It was nice, but to many ppl walking around the hotel, ppl yelling, dogs barking and smell of cat pee in the hallway.

It was nice, but to many ppl walking around the hotel, ppl yelling, dogs barking and smell of cat pee in the hallway.

Roaches in room and stains all over bed

Roaches in room and stains all over bed

Bad service , broken lock , dirty bathroom

Bad service , broken lock , dirty bathroom

It was smelling like hell

It was smelling like hell

Doors would not lock and someone could easily open from the outside. DEFINITELY NOT SAFE! Would not recommend!

Doors would not lock and someone could easily open from the outside. DEFINITELY NOT SAFE! Would not recommend!

Dirty, tv didn't work, service was bad

Dirty, tv didn't work, service was bad

The hotel was horrible, nowhere near what the pictures show. My room didn't have a deadbolt, TV was missing, sheets were dirty. The walls had a weird stain which was either poop or blood. The bathtub had black mold around it. The hair lower was hanging from the wall and had something broken, it sounded like a garbage disposal and you could smell it burning if you turned it on for 5 seconds. And the door didn't even close right.

The hotel was horrible, nowhere near what the pictures show. My room didn't have a deadbolt, TV was missing, sheets were dirty. The walls had a weird stain which was either poop or blood. The bathtub had black mold around it. The hair lower was hanging from the wall and had something broken, it sounded like a garbage disposal and you could smell it burning if you turned it on for 5 seconds. And the door didn't even close right.

The property felt very unsafe and the top lock on our door completely broke off the door frame.

The property felt very unsafe and the top lock on our door completely broke off the door frame.

Water damage on wall and no chair in room to sit at table

Water damage on wall and no chair in room to sit at table

Upon checkin the front desk guy told us that the room we booked was under construction so he put us in a different room which which was a cheaper room. When we got to the room there were only two towels I booked a room for 4 people. When we went down to get more towels the guy at the front told us that the washer worked implying we could wash our towels. He then said that the room was only booked for 2 people which it wasn’t. The sheets had stains on them and the room was not in great shape.

Upon checkin the front desk guy told us that the room we booked was under construction so he put us in a different room which which was a cheaper room. When we got to the room there were only two towels I booked a room for 4 people. When we went down to get more towels the guy at the front told us that the washer worked implying we could wash our towels. He then said that the room was only booked for 2 people which it wasn’t. The sheets had stains on them and the room was not in great shape.

Great location and friendly staff

Great location and friendly staff

Red roof ruined mother's Day there is a part when you make a reservation where it says pay up property this company tried to charge my card at 11:00 before checkout when we put that we will be paying at property due to that being done she was overdrafted it also says that we wouldn't be charged until we got there as well y'all had no right to be charging a car before checking anyway you don't even let people check in before 3:00 so why would you charge. Disappointed and thank you for ruining those things

Red roof ruined mother's Day there is a part when you make a reservation where it says pay up property this company tried to charge my card at 11:00 before checkout when we put that we will be paying at property due to that being done she was overdrafted it also says that we wouldn't be charged until we got there as well y'all had no right to be charging a car before checking anyway you don't even let people check in before 3:00 so why would you charge. Disappointed and thank you for ruining those things

Staff was strange. Felt unsafe

Staff was strange. Felt unsafe

.

.

The door latch inside the room would not lock. When telling the staff member onsite the issue, he did not care and said that it was the only room they had available. However when a customer that spoke with them prior to me about the same issue and requested a different room, he happily have them a different room. I did not feel safe staying at this motel

The door latch inside the room would not lock. When telling the staff member onsite the issue, he did not care and said that it was the only room they had available. However when a customer that spoke with them prior to me about the same issue and requested a different room, he happily have them a different room. I did not feel safe staying at this motel

Our toilet seat and bath tub had paint stains and the floors were gross with a tiny dead bugs and to top it off… BLOOD STAINS on the bed sheets! They should’ve thrown those sheets away. Also, someone broke the door in front of our room. Our stay was very disturbing.

Our toilet seat and bath tub had paint stains and the floors were gross with a tiny dead bugs and to top it off… BLOOD STAINS on the bed sheets! They should’ve thrown those sheets away. Also, someone broke the door in front of our room. Our stay was very disturbing.

I've never experienced anything of the sort at ANY RedRoof in San Antonio!! This location was filthy. The rooms smelled like dog urine & feces. There was visible dog droopings in the hallway as well! No working elevator so the stairs have to be used which have cigarette butts all up and down them! They refused to give towels for our family of 4, only 2 sets were available in the room. They claimed they had no extra bath towels at all! Refused to refund our money for us to go elsewhere!

I've never experienced anything of the sort at ANY RedRoof in San Antonio!! This location was filthy. The rooms smelled like dog urine & feces. There was visible dog droopings in the hallway as well! No working elevator so the stairs have to be used which have cigarette butts all up and down them! They refused to give towels for our family of 4, only 2 sets were available in the room. They claimed they had no extra bath towels at all! Refused to refund our money for us to go elsewhere!

Had to change rooms because the first was horrible. No extra towels, front desk couldn’t give me change for vending machine. Vending machine took my money. Paid $5 for a 12 oz soda when it was supposed to be $2. Not a great place. Will not return.

Had to change rooms because the first was horrible. No extra towels, front desk couldn’t give me change for vending machine. Vending machine took my money. Paid $5 for a 12 oz soda when it was supposed to be $2. Not a great place. Will not return.

Nice auites

Nice auites

Nice hot water

Nice hot water

It was noisy with construction and banging in room next door, dirty, towels stained and key card didn’t work had to be going to desk to reactivate. It was horrible. The office clerk refused a refund on day one. I wish Expedia could help with a refund but same. Nobody cared how unhappy we were.

It was noisy with construction and banging in room next door, dirty, towels stained and key card didn’t work had to be going to desk to reactivate. It was horrible. The office clerk refused a refund on day one. I wish Expedia could help with a refund but same. Nobody cared how unhappy we were.

Wasn't a bad stay but wasn't quite great either. Room was small and not all that clean. Bed kept tipping over while sitting at the door of the bed while eating. Shower curtain was hanging nearly out of the wall allowing water to get all over the floor.

Wasn't a bad stay but wasn't quite great either. Room was small and not all that clean. Bed kept tipping over while sitting at the door of the bed while eating. Shower curtain was hanging nearly out of the wall allowing water to get all over the floor.

There was no lock on the door. We had to slam the door 2-3 times for it to close. Housekeeping was knocking on the door at 9:45am wanting to come in and clean when checkout is at 11am. There was no shampoo or soap in the room and when I went down to ask for some I was given 1bar of soap. I literally had to ask for shampoo twice.

There was no lock on the door. We had to slam the door 2-3 times for it to close. Housekeeping was knocking on the door at 9:45am wanting to come in and clean when checkout is at 11am. There was no shampoo or soap in the room and when I went down to ask for some I was given 1bar of soap. I literally had to ask for shampoo twice.

There was a mildew or mold like smell. Property is ok but need updating and renovation. Rooms ac unit was loud. Bathtub/shower needs Reno, felt like a slip and fall was highly likely. No cups or Kleenex in the rooms.

There was a mildew or mold like smell. Property is ok but need updating and renovation. Rooms ac unit was loud. Bathtub/shower needs Reno, felt like a slip and fall was highly likely. No cups or Kleenex in the rooms.

Oof this hotel--where do I start? I saw that it had low ratings but I needed a place to stay for the eclipse and this was one of the only options available that wasn't marked up 400-800%. It's dingy and dirty. Stains all over the carpet and also on the towels. There was a roach in my bathroom the first morning. The toilet wasn't bolted properly. Several things in the room were cracked or missing parts. Housekeeping did not clean while I was there.

Oof this hotel--where do I start? I saw that it had low ratings but I needed a place to stay for the eclipse and this was one of the only options available that wasn't marked up 400-800%. It's dingy and dirty. Stains all over the carpet and also on the towels. There was a roach in my bathroom the first morning. The toilet wasn't bolted properly. Several things in the room were cracked or missing parts. Housekeeping did not clean while I was there.

Stop thinking at the door at 9 AM asking if we’re ready to leave or not when checkout time is at 11

Stop thinking at the door at 9 AM asking if we’re ready to leave or not when checkout time is at 11

The staff starts banging the doors waking up everyone at 9 am asking if ur staying or going. When check out is at 11

The staff starts banging the doors waking up everyone at 9 am asking if ur staying or going. When check out is at 11

Bedsheets had stains, dirty room, dirty restroom,

Bedsheets had stains, dirty room, dirty restroom,

It was clean the room was neat and clean. The only dispute I have was there was a not of chatter and sounds coming from the hall way. I was on the third floor. So I assume staff doesn't go up there unless they need to. The halls were filled with people coming in and out from the room in front of me. And the halls where full of smoke coming from that room. They were using the fire escape stairs to go up and down the hotel. This was already early in the morning hours. Like at 2 am. I assume they are short on staff for the graveyard hours. But the staff should be checking the camera feeds and taking care of that matter. But everything else was good. The bed was soft and the pillows were good. The shower and hot water. And the a/c was super cold.

It was clean the room was neat and clean. The only dispute I have was there was a not of chatter and sounds coming from the hall way. I was on the third floor. So I assume staff doesn't go up there unless they need to. The halls were filled with people coming in and out from the room in front of me. And the halls where full of smoke coming from that room. They were using the fire escape stairs to go up and down the hotel. This was already early in the morning hours. Like at 2 am. I assume they are short on staff for the graveyard hours. But the staff should be checking the camera feeds and taking care of that matter. But everything else was good. The bed was soft and the pillows were good. The shower and hot water. And the a/c was super cold.

Did Not have hot water

Did Not have hot water

Elevator out of services , carpet in the hotel complete dirty , rooms need more. Deep cleaning plus cable not working in my room remote control broke from scale 1-5 big”0” never again I stay in room 229 and was dirty in this class a hotel make a complaint is loosing time better never come back

Elevator out of services , carpet in the hotel complete dirty , rooms need more. Deep cleaning plus cable not working in my room remote control broke from scale 1-5 big”0” never again I stay in room 229 and was dirty in this class a hotel make a complaint is loosing time better never come back

Horrible place to stay. Dirty. 0/10. Not safe

Horrible place to stay. Dirty. 0/10. Not safe

Everything bad!

Everything bad!

Bath room door had a hole in the paintinpaint chip on door .

Bath room door had a hole in the paintinpaint chip on door .

You get what you pay the property was in bad condition. First there was no hot water, then the elevator did not work, and the stairways smelled like urine, and the last straw was when I got to the room there was roaches all over the bed and they room was not cleaned. I left and got a room somewhere else.

You get what you pay the property was in bad condition. First there was no hot water, then the elevator did not work, and the stairways smelled like urine, and the last straw was when I got to the room there was roaches all over the bed and they room was not cleaned. I left and got a room somewhere else.

Staff was rude and poor service

Staff was rude and poor service

No hot water, no clean towels and elevator not working

No hot water, no clean towels and elevator not working

The service was about average. The people working were very nice. The property is run down and dirty. It is a cheap(er) property so there are several shady people you'll encounter, but didn't have any altercations while staying there.

The service was about average. The people working were very nice. The property is run down and dirty. It is a cheap(er) property so there are several shady people you'll encounter, but didn't have any altercations while staying there.

I regret staying there

I regret staying there

Left a day early so we wouldn’t have to sleep here again.

DO NOT stay here. I’ve seen public restrooms that look better. Horrible!

The whole place its sketchy. Look like people live there per month. Halls have strong smell of cigarette and marijuana. My room was good but notice that used shampoo bottles were left in the bath tub. Noticed that i could hear the vehicles on the interstate so i went to the window and noticed that it was Plexiglas and it was poorly installed. Stay alone ok to sleep only, not with families!!!!!

I like the location but the room was run down and stinky

Very bad

Smoke alarm was not connected. Bathroom ceiling light was hanging by its electrical wires. Smoke from other rooms came in through the heating vents.

The place is dirty. The door to the room did not close well. The halls smell like cigarettes smoke. The carpet was dirty full of hair. The blankets on the bed had stains. The shower was dirty as well as the shower curtain.

The room was dirty, sheets were stained. Turned on the shower and the handle fell off. People let their animals use the restroom in the hallway. There was a fist fight between people staying in another room. This place is ghetto as hell!

upon checking in I was given a card key that didn't work so I had to take it back for reactivation and then still didn't work. They moved me rooms to the 3rd floor and card key still didn't work so manager had to open it with a key. So I had no card key to go in and out of my room. I am a female and I was checking in alone so saftey is a priority. When I got to my room the latch ( the 2nd lock the door usually has) was broken and I could not use it. There seemed to be several people just wondering outside the building and it just felt unsafe to me but I am a worrier so this is only my opinion

The room was becoming dilapidated, stains in the bathroom. I got locked out of my room because my key card was deactivated. My hallway wreaked of weed.

Place needs an update. Bathroom didnt flush. It was a no smoking and room smelled real bad of smoke. Found cigarret on window ledge. Poor cleaning. So bad we didnt stay

THEN HE BEGGED FOR US GO TO LOOK ANOTHER ROOM HE HAS.. SUDDENLY. AFTER I SAID IDONT WANT TO STAY HERE A MILLION TIMES. I UNDERSTAND NO REFUND FOR CERTAIN CONDITIONS BUT NOT FOR THIS.. SO HORRIBLE EVEN WHEN MAGICALLY HE HAD A ROOM.. THAT IS OUTDOOR UNLIKE THE OTHER INDOOR ROOM I RESERVED AND PAYED FOR ALREADY ... ALL I HEAR IS LOUD CRACK HEADS AND MY DOORS LOCK DOESNT LOCK AT ALL PLS THE SECURITY BAR IS BROKEN.. WTFFF