Quality Inn & Suites near Six Flags and Medical Center
About Quality Inn & Suites near Six Flags and Medical Center
Located 5 mi from downtown San Antonio, this hotel is 16 mi from the Alamo. It features an outdoor pool. Rooms include free WiFi, a fridge and microwave. At Magnuson Hotel Fiesta Park, Preferred Six Flags Hotel, guest rooms include cable TV. Select suites are furnished with a seating area and a sofa bed. Free local calls can be made from every room. Guests can use the on-site business center at the hotel. The hotel offers a 24-hour front desk and free parking. San Antonio International Airport is 12 mi from Magnuson Hotel Fiesta Park, Preferred Six Flags Hotel. Six Flags Fiesta Texas is a 2-minute drive away, and Sea World is within a 25-minutes drive. The Quality Inn & Suites® in San Antonio, TX, is a great place to get your money’s worth. You can find us on I-10 less than 10 minutes from Six Flags Fiesta Texas. Traveling through San Antonio is convenient when you stay at our pet-friendly hotel, which offers complimentary breakfast, free WiFi and outdoor pool. In addition to Six Flags Fiesta Texas, you can visit nearby restaurants with a variety of options. Looking to relax? You can find several bars and lounges nearby. For family-friendly fun, our hotel is less than 20 miles from SeaWorld, The Alamo and the San Antonio Zoo. All rooms in our 100% smoke-free hotel include a 50-inch TV, coffeemaker, microwave and refrigerator. You’ll also enjoy free WiFi. Select rooms include couches or sofabeds. Our 24-hour front desk staff is ready to answer any questions during your stay.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- In-room refrigerator
- In-room microwave
- Pool
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are largely negative, with guests frequently mentioning issues with cleanliness, including dirty rooms, stained sheets, and unclean bathrooms. Many guests also report problems with pests, particularly roaches. On the positive side, the location and price are often praised.
- Convenient location
- Affordable price
- Unclean rooms and bathrooms
- Pest issues, particularly roaches
- 2/5
Definitely a motel stay. We checked in at night and had to check in through an outside window which was strange. They were exterior facing rooms. The rooms were nice though and clean. Not suites, motel feel.
- 5/5
Room and bathroom was clean !
- 3/5
TV with apps an free wifi
- 5/5
The beds are comfortable to sleep in with good ac!
- 4/5
Es como hotel de paso
- 0.5/5
They lied about location, cleanliness, refund policies, and much more
- 3/5
Parking was fine. My wife complained about bed bugs. I never saw anything.
- 4/5
That even though I pre paid for the hotel I had to leave a deposit at the desk for check in even though there wasnt anything I had to pay for like movies I feel having my credit card on file should have been enough if anything was wrong with the room when
- 5/5
Exceptional
- 3/5
It’s not a safe area and the breakfast is not as good as expected.
- 5/5
It's a nice place to stay. The room was clean, the staff was friendly and I had no issue checking in and out.
- 1/5
I have pictures on May 2026
- 5/5
Solo ampliación del horario del desyuno
- 4/5
Great stay for the price, close to six flags and great restaurants.
- 5/5
The young Lady at the front desk was so polite and very helpful check in was fast,The room was clean the beds were very comfortable, the breakfast was good we didn’t get to check out the pool but for the price I would definitely stay here again.
- 4/5
Had a great stay at the hotel! Staff were very helpful and lookout out for me and my partner when we got harassed by a another person staying at the hotel. Rooms were clean and air conditioning worked. Some downsides would be that our room (Room 117) had a air dryer that wasn’t working and the TV having the bottom half of the screen glitched occasionally. Other than that, it was a very pleasant stay and great location near other restaurants and shopping.
- 1/5
No working phone in rooms all week Tv bad
- 4/5
The room was very clean and the staff were outstanding. The complimentary breakfast was good consisting of eggs, sausage, toast, waffle maker, yogurt, cereal, oatmeal, coffee, milk and juice. My only complaint was the noise from highway I-10. My wife and I enjoyed our stay aside from that.
- 5/5
Excellent stay! My husband and I slept like babies and it’s so accommodating that they had soap in the shower and lotion , conditioner and shampoo. The staff was very professional and pleasant.
- 5/5
it was nice. ac worked
- 4/5
.
- 5/5
Since I’ve been here, they have been extremely clean nice communicative most of all having breakfast. Every morning is a win. That’s how you start your day off. I would definitely recommend.
- 3/5
The breakfast was not nearly as good as others. The regular coffee was broke. I was told to use the decaf it would work. No signage anywhere. So was the decaf side regular or decaf coffee? Very limited selection compared to others. Basically just subpar.
- 3/5
The breakfast was not nearly as good as others. The regular coffee was broke. I was told to use the decaf it would work. No signage anywhere. So was the decaf side regular or decaf coffee? Very limited selection compared to others. Basically just subpar.
- 5/5
Very good property and a good price close to six flags etc
- 4/5
Not bad
- 4/5
Room was clean as and as expected.
- 2.5/5
Saw a roach and doors aren't sealed enough letting loud noises in, and near a highway
- 2.5/5
Room and price Saw a roach and doors aren't sealed enough letting loud noises in, and near a highway
- 2/5
Disappointing
- 3/5
But the breakfast is terrible same thing every morning. Overall the staffs are good.
- 4/5
The location of the property was excellent. Checking in was easy and staff was helpful and nice. Breakfast was like any other hotel breakfast. The room was also very clean so i will stay there again.
- 5/5
Clean room, friendly staff and an excellent complimentary breakfast.
- 2/5
Recepción por una ventanita ala calle En general mala impresión
- 2/5
The property was decent. Staff was extremely rude.
- 5/5
Yes the stay was wonderful
- 3/5
The main problem is the highway noise coming through the door and windows, breakfast was cheap, coffee was black water very week, staff was nice, rooms were clean.
- 4/5
It’s a perfect budget hotel. It’s been updated, bed is comfortable, breakfast was decent, location was great. No complaints.
- 5/5
Clean
- 4/5
Very good
- 5/5
Everything The entrance
- 5/5
The entrance
- 1/5
NO, NO, NO! I booked 3 nights here with my 7 year old daughter but only stayed 1 night. First off, the pictures (to ME) were not clear that these rooms are accessed from outside. Had I known I would have never chosen to stay here as it’s just not my preference when traveling alone with my daughter. We checked in late around 11:30 pm. When we parked two men came out of there room and were just lingering around next my car. I immediately felt uncomfortable! The room was not clean! Tub had grime stains, grime on the floor, hot water didn’t work, tv didn’t connect to any apps, one of the lamp outlets didn’t work so my daughter couldn’t charge her device. It just felt icky! We stayed bc it was late and my daughter was exhausted. Sometime in the early morning I could have sworn I heard someone Jimmy the door handle. I can’t prove it, but with the way I felt uncomfortable arriving I knew that we weren’t going to stay another night! Later that morning, I went to talk to the guy at the front desk and he was EXTREMELY RUDE! He was offended that I said I didn’t feel safe bc he has family members that have stayed there for months with no problems! I explained I personally feel more safe when rooms are accessed from inside. He then berated me telling me I need to look at the pictures next time and ppl break in rooms in nice hotels too! He did give me a refund for the remaining nights but I told him he didn’t need to be so rude! No apology just more attitude! Don’t stay here!
- 3/5
Right off the highway. Plenty of places to eat near by as well as a Wal-Mart in case you forgot anything.
- 2/5
Ok
- 5/5
Clean rooms, comfy bed and a quiet place to rest. We will be coming back. Great price too. Breakfast was available but we were so tired we didn’t make it in time :(
- 4.5/5
Superb
- 4/5
Clean room
- 2/5
Toilet seat barely attached, and only on one side. Everything unplugged and not ready for use. Certainly not as expected. Won't be going back.
- 1/5
Breakfast most of everything in the room looked like it was falling apart. No hot water, remote didn't work. Smelled like it was moped with dirty water.
- 5/5
It was a perfect location especially for fast foods or even quick runs to the grocery stores. The area was quiet for it being off I-10. Employees were super friendly. Definitely would stay here again
- 3/5
Thankfully we literally just slept there and left . The room felt dirty and very muggy. The door to the bathroom would jam. The breakfast was ok. They had sausage, egg, cereal and yogurt. The apple juice tasted fermented.
- 3/5
Room clean and cold ac
- 5/5
breakfast was great; however, the orange juice was sourN/A N/A
- 5/5
N/A
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Room was great, breakfast was hot and love the staff
- 5/5
Room was great, breakfast was hot and love the staff
- 5/5
Rooms were clean and staff was so nice
- 5/5
Rooms were clean and staff was so nice
- 2/5
We found a cockroach in the room!!!
- 2/5
We found a cockroach in the room!!!
- 1/5
Staff at the front desk is rude and not helpful at all. They tried to charge me extra for fees they made up right in there. Room are diry and breakfast is super bad.
- 1/5
Staff at the front desk is rude and not helpful at all. They tried to charge me extra for fees they made up right in there. Room are diry and breakfast is super bad.
- 5/5
Cleanliness room. Very quiet for the area. Slept like a baby!
- 5/5
Cleanliness room. Very quiet for the area. Slept like a baby!
- 1/5
The staff was not friendly when I checked-in The star rating for this hotel was misleading and not at all accurate Not a property I would ever consider again
- 1/5
The staff was not friendly when I checked-in The star rating for this hotel was misleading and not at all accurate Not a property I would ever consider again
- 1/5
Room staff everything. This hotel needs an overhall.
- 1/5
Room staff everything. This hotel needs an overhall.
- 4/5
Overall was good
- 4/5
Overall was good
- 5/5
Exceptional
- 4/5
Very friendly and helpful staff. Breakfast was good with waffles, eggs, sausage, yogurt, toast and cereal options. Bed was comfortable. Only 15 minutes to the airport. Easy access to the interstate.
- 4/5
Very friendly and helpful staff. Breakfast was good with waffles, eggs, sausage, yogurt, toast and cereal options. Bed was comfortable. Only 15 minutes to the airport. Easy access to the interstate.
- 3/5
Cool, clean, and average for a night or two.
- 3/5
Cool, clean, and average for a night or two.
- 1/5
Room neglected roaches everywhere
- 1/5
Room neglected roaches everywhere
- 5/5
Convenient, quite, clean N\a
- 5/5
N\a
- 1/5
The man at the desk was inexplicable. Cancelled my reservation because I wasn’t happy about a deposit. Asked when to expect it to be retracted and he promptly canceled my reservation. He thought this was really cute. The smirk on his face was comical
- 1/5
The man at the desk was inexplicable. Cancelled my reservation because I wasn’t happy about a deposit. Asked when to expect it to be retracted and he promptly canceled my reservation. He thought this was really cute. The smirk on his face was comical
- 5/5
Nothin
- 1/5
Sheets were dirty. Towels were dirty and stinky. Room light didn’t work, had wires hanging from ceiling where light fixture should have been. The pillows smelt horrible.
- 4/5
Breakfast was okay but could have used some meat. Staff was great and the room was very comfortable Two of the best local channels in San Antonio we're not on the television. Ken's 5 and KSAT weren't available.
- 3/5
Room was basic and tired. Manageable for one night. Staff friendly
- 3/5
Room was basic and tired. Manageable for one night. Staff friendly
- 4/5
Bad mattresses
- 4/5
Bad mattresses
- 2/5
Incomplete no eggs or meat.
- 2/5
Incomplete no eggs or meat.
- 5/5
We liked having adjoining rooms for our large family. So many times I would request it at other places and it not be available. I forgot to ask this time, but was pleasantly surprised.
- 5/5
We liked having adjoining rooms for our large family. So many times I would request it at other places and it not be available. I forgot to ask this time, but was pleasantly surprised.
- 5/5
It was nice and neat clean good customer service There was nothing I did not like
- 4/5
Everything was above average.
- 4/5
Everything was above average.
- 5/5
Breakfast was good.. parking and lighting were great. Room was clean.
- 5/5
Breakfast was good.. parking and lighting were great. Room was clean.
- 5/5
Clean room fast check in
- 5/5
Clean room fast check in
- 1/5
I only had the room for a few hours. I checked in at 6, left to buy my niece groceries, got dinner, came back and was watching tv for 5 minutes when roaches started crawling around the tv. I immediately went and checked out at 10pm and went to a nicer hotel. Lessons learned.
- 1/5
I only had the room for a few hours. I checked in at 6, left to buy my niece groceries, got dinner, came back and was watching tv for 5 minutes when roaches started crawling around the tv. I immediately went and checked out at 10pm and went to a nicer hotel. Lessons learned.
- 4/5
Service is good, but need little more cleanliness, staff are polite.
- 4/5
Service is good, but need little more cleanliness, staff are polite.
- 1/5
Lack of outlet in bathroom. Lack of place to make coffee. Had to unplug clock to make coffee. Bugs in apple juice dispenser. Door to bathroom extremely hard to open and close and cockroach in bathroom No apologies from staff about anything brought up.Positive feed back was Refrigerator had an freezer section.Would not stay there again!
- 1/5
Lack of outlet in bathroom. Lack of place to make coffee. Had to unplug clock to make coffee. Bugs in apple juice dispenser. Door to bathroom extremely hard to open and close and cockroach in bathroom No apologies from staff about anything brought up.Positive feed back was Refrigerator had an freezer section.Would not stay there again!
- 5/5
Spacious and clean
- 5/5
Spacious and clean
- 5/5
The hotel is conveniently located off I-10, but it's better to get off one exit earlier in order not to miss the entry. The room is very clean. I read some earlier reviews about cockroaches and had to guess it might be some malicious reviews left by the competitors. The breakfast is great with omelet, sausage, waffle, yogurt, etc. We booked two rooms and was given two rooms that have doors between them. The facility in this hotel is quite new. Nearby there are many restaurants.
- 5/5
The hotel is conveniently located off I-10, but it's better to get off one exit earlier in order not to miss the entry. The room is very clean. I read some earlier reviews about cockroaches and had to guess it might be some malicious reviews left by the competitors. The breakfast is great with omelet, sausage, waffle, yogurt, etc. We booked two rooms and was given two rooms that have doors between them. The facility in this hotel is quite new. Nearby there are many restaurants.
- 5/5
Excellent customer service
- 5/5
Excellent customer service
- 5/5
Night Staff and Day Staff were amazing and very helpful. The room was solid. Anytime i go to San Antonio definitely staying here.
- 5/5
Night Staff and Day Staff were amazing and very helpful. The room was solid. Anytime i go to San Antonio definitely staying here.
- 4/5
Breakfast was really good, but no hot tea. Good price and close to UTSA.
- 4/5
Breakfast was really good, but no hot tea. Good price and close to UTSA.
- 1/5
I recently stayed at this property and had a very disappointing experience. There were cockroaches around the room, which made the stay extremely uncomfortable. On top of that, there was a strong, pungent smell lingering throughout the area that never went away. Overall, the cleanliness and hygiene were far below expectations. I would not recommend this place until these issues are properly addressed but the staffs are quite cooperative to find alternative..
- 1/5
I recently stayed at this property and had a very disappointing experience. There were cockroaches around the room, which made the stay extremely uncomfortable. On top of that, there was a strong, pungent smell lingering throughout the area that never went away. Overall, the cleanliness and hygiene were far below expectations. I would not recommend this place until these issues are properly addressed but the staffs are quite cooperative to find alternative..
- 4/5
Cleanliness could be much better, specially the bathroom.
- 4/5
Cleanliness could be much better, specially the bathroom.
- 5/5
Great stay! clean room, great staff
- 5/5
Great stay! clean room, great staff
- 5/5
(Plenty of lighting)
- 5/5
(Plenty of lighting)
- 4/5
Actually my rate was lower on expedia than on the hotel.
- 4/5
Actually my rate was lower on expedia than on the hotel.
- 2/5
Staff is great, but rooms are so bad. Lots of cockroaches and restroom door did not close right.
- 2/5
Staff is great, but rooms are so bad. Lots of cockroaches and restroom door did not close right.
- 5/5
Clean
- 5/5
Clean
- 5/5
Clean room
- 5/5
Clean room
- 4/5
Convenient It was a little noisy
- 5/5
Great
- 5/5
Great
- 5/5
Great
- 3.5/5
The location. It was close to Fiesta Texas. It could’ve been cleaner. The towels looked yellow not white. Breakfast was bad only had waffles and the area to make waffles was messy. Didn’t have different kids of milk and my daughter is lactose intolerant and didn’t like that it was like a motel in a very dark place and I was alone with my two kids so I didn’t feel secure.
- 2/5
Room smelled like weed. The shower had a bunch of hair. The toilet was very loose. The carpet was wet.
- 2/5
Room smelled like weed. The shower had a bunch of hair. The toilet was very loose. The carpet was wet.
- 5/5
Ok
- 5/5
Ok
- 5/5
The pillows were good, and the numbers helped my husband who has sleep apnea. The covers were not too thin. The staff was very friendly. The microwave had a dial which was a little difficult for judging when the food was done, but was just a mild inconvenience.
- 0.5/5
Staff was racist and uncompromising. Rude and ugly to guest.
- 5/5
Great stay for the price
- 5/5
Great stay for the price
- 4.5/5
This time, our stay was quiet & relaxing. The blankets and towels are rough in texture. When checking the drawers, we found an empty condom wrapper & a large container of Vaseline.
- 5/5
Parking was easy. I enjoyed breakfast and my overall stay was comfortable.
- 5/5
Parking was easy. I enjoyed breakfast and my overall stay was comfortable.
- 4/5
Hotel was nice and quiet. The bed was comfortable but there were stains on the pillow cases. It looked recently updated with fresh paint. We had enough towels but no wash rags for our shower. I did go ask for an extra blanket for my daughter and was told they don’t have extra blankets only sheets.
- 4/5
Hotel was nice and quiet. The bed was comfortable but there were stains on the pillow cases. It looked recently updated with fresh paint. We had enough towels but no wash rags for our shower. I did go ask for an extra blanket for my daughter and was told they don’t have extra blankets only sheets.
- 4/5
Great value Loud people in the parking outside my door being super loud, & the rooms could be cleaner
- 5/5
The traffic and only one entrance way into the hotel.
- 0.5/5
The pool was clean, house keeping came in and made our beds and threw away trash, and I got my deposit back. Tv wasn’t working in original assigned room, had to move us to another room. Then the new room was so hot, the ac wasn’t on because that wasn’t our assigned room. The smells from the drains was disgusting. Had to get towels from front desk myself (I’m paying to stay, bring me my towels) to top it off the towels were disgustingly stained. THE WIFI IS VERY WEAK. if you have iPad kids or depend on the WiFi do not get a room here. The blinds in room were jammed. I only stayed here because it was close to six flags. And I won’t ever make that mistake again.
- 3/5
You pay what you get. It was quiet and sketchy at the same time. No hot water. We paid $60. You cant be took picky. Staff was nice
- 3/5
You pay what you get. It was quiet and sketchy at the same time. No hot water. We paid $60. You cant be took picky. Staff was nice
- 4/5
Easy parking
- 4/5
Easy parking
- 1/5
Roaches, stains, rude staff
- 1/5
Roaches, stains, rude staff
- 5/5
Traffic
- 1/5
There were roaches in the bed and all on the walls. Ultimately, I decided to check out and when I confronted staff about the roaches, they refused to give me back my cash deposit to the point that the police had to be called. I have never in my life received such disgusting and disrespectful treatment or service at a hotel. Not to mention that now they refuse to give me a refund for services NOT provided. Ridiculous.
- 1/5
There were roaches in the bed and all on the walls. Ultimately, I decided to check out and when I confronted staff about the roaches, they refused to give me back my cash deposit to the point that the police had to be called. I have never in my life received such disgusting and disrespectful treatment or service at a hotel. Not to mention that now they refuse to give me a refund for services NOT provided. Ridiculous.
- 5/5
Pretty good for the price
- 5/5
Pretty good for the price
- 5/5
Room was clean
- 5/5
Room was clean
- 1/5
Staff was super nice, but I found a bedbug and blood on a supposedly clean towel.
- 1/5
Staff was super nice, but I found a bedbug and blood on a supposedly clean towel.
- 4/5
Nice, comfortable stay. Good breakfast. Beds were super comfortable. Location was good for our purposes. Other than a TV remote that needed new batteries, no issues. We would stay here again.
- 4/5
Nice, comfortable stay. Good breakfast. Beds were super comfortable. Location was good for our purposes. Other than a TV remote that needed new batteries, no issues. We would stay here again.
- 1/5
This place is overly disgusting. You get what you pay for, but this place should be $10 a night. Cockroaches, stains all over the bedding, dirty room, TV doesn’t work, staff is disgustingly rude and shady. When returning my cash deposit she tried to give me a ripped up $20 for the second time. When I refused to take it she literally started barking non stop like a pissed off adolescent. It was a weird encounter that I just turned around and walked away from.
- 1/5
This place is overly disgusting. You get what you pay for, but this place should be $10 a night. Cockroaches, stains all over the bedding, dirty room, TV doesn’t work, staff is disgustingly rude and shady. When returning my cash deposit she tried to give me a ripped up $20 for the second time. When I refused to take it she literally started barking non stop like a pissed off adolescent. It was a weird encounter that I just turned around and walked away from.
- 5/5
H
- 5/5
H
- 2/5
The breakfast was a total failure! Not much to pick from. The hot food that was served was from frozen food! 😞 will not be going back.
- 2/5
The breakfast was a total failure! Not much to pick from. The hot food that was served was from frozen food! 😞 will not be going back.
- 5/5
This property is fantastic! The staff members were all friendly and made us feel really comfortable. Breakfast options were varied and included items such as cereal, milk, juice, waffles, bread, fruit, yogurt, and coffee. I will be returning on future trips.
- 5/5
This property is fantastic! The staff members were all friendly and made us feel really comfortable. Breakfast options were varied and included items such as cereal, milk, juice, waffles, bread, fruit, yogurt, and coffee. I will be returning on future trips.
- 4/5
Wall plugs next to the sink did not work Bathroom door would not close. It was very heavy and made a lot of noise when trying to close it.
- 4/5
Wall plugs next to the sink did not work Bathroom door would not close. It was very heavy and made a lot of noise when trying to close it.
- 4/5
The rug was dirty and sticky.
- 4/5
The rug was dirty and sticky.
- 4.5/5
Loose toilet seat; bed not made, no trash pickup after first night.
- 5/5
Great place to stay in San Antonio. The access to the hotel is somewhat difficult only because all cars utilize that road for speeding at all times, but other that, it’s a great option to stay while visiting San Antonio
- 5/5
Great place to stay in San Antonio. The access to the hotel is somewhat difficult only because all cars utilize that road for speeding at all times, but other that, it’s a great option to stay while visiting San Antonio
- 4/5
Good
- 4/5
Good
- 1/5
I made my reservation through Expedia which could not be found which ended up in my daughter having to pay for another reservation. I was advised by a manager that they would refund my purchase which was not done.
- 1/5
I made my reservation through Expedia which could not be found which ended up in my daughter having to pay for another reservation. I was advised by a manager that they would refund my purchase which was not done.
- 5/5
Great place for the $ & very clean!!
- 5/5
Great place for the $ & very clean!!
- 3/5
Okay
- 3/5
Okay
- 1/5
As soon as i got to the property it was terrible i asked the receptionist if i can cancel and get a refund she told me no we decided to give it a chance went to the room it smelled horrible the room was dirty they put used complimentary shampoo etc the bed sheets were super dirty the a/c stopped working went back and told them we are not staying it is horrible the a/c is not working and she just proceeded to give me to deposit back i asked if i could get even a partial refund due to us not even being there 30 min she said no and gave me the deposit back, overall very bad experience never again.
- 1/5
As soon as i got to the property it was terrible i asked the receptionist if i can cancel and get a refund she told me no we decided to give it a chance went to the room it smelled horrible the room was dirty they put used complimentary shampoo etc the bed sheets were super dirty the a/c stopped working went back and told them we are not staying it is horrible the a/c is not working and she just proceeded to give me to deposit back i asked if i could get even a partial refund due to us not even being there 30 min she said no and gave me the deposit back, overall very bad experience never again.
- 5/5
It was a simple little place. It was quiet and going places was convenient bc everything we wanted to do wasn’t too far. I would have liked if the bed was more center of the wall and if there was carpet. And if the breakfast had more options, I was very disappointed in the choices for breakfast.
- 5/5
It was a simple little place. It was quiet and going places was convenient bc everything we wanted to do wasn’t too far. I would have liked if the bed was more center of the wall and if there was carpet. And if the breakfast had more options, I was very disappointed in the choices for breakfast.
- 1/5
Cockroach infested, dirty, rude
- 1/5
Cockroach infested, dirty, rude
- 5/5
good!!!
- 5/5
good!!!
- 5/5
.
- 5/5
.
- 1/5
They offer Breakfast and I ask what type of breakfast and they mentioned that they serve potato and egg so I decided to stay.. next day in the morning the breakfast was sliced bread, butter, coffee, cereal but no potato and eggs or eggs at all .. like if kids are going to drink coffee because the juice machine was out of order for a month plus according to other people staying at the hotel.. 3 nights and breakfast was getting worse lacking yogurt, bread or the mix for the waffles .. hotels.com should follow up with the hotels rather than just collecting their fee for advertising a bad hotel
- 1/5
They offer Breakfast and I ask what type of breakfast and they mentioned that they serve potato and egg so I decided to stay.. next day in the morning the breakfast was sliced bread, butter, coffee, cereal but no potato and eggs or eggs at all .. like if kids are going to drink coffee because the juice machine was out of order for a month plus according to other people staying at the hotel.. 3 nights and breakfast was getting worse lacking yogurt, bread or the mix for the waffles .. hotels.com should follow up with the hotels rather than just collecting their fee for advertising a bad hotel
- 4/5
We had a good experience overall. Minor details, but would def stay there again.
- 4/5
We had a good experience overall. Minor details, but would def stay there again.
- 2/5
Breakfast was included but had little to no good option. They need to provided better break fast.
- 4/5
Nice for the price
- 1/5
It disgusting!!! bed and sheets are gross. I don’t recommend this place!
- 3/5
Good place for one or two night stay. Interior is nicer than the exterior. Breakfast was a bit disappointing.
- 3/5
Room was alright. Bed is beyond stiff, it was basically a slab of concrete. Room had zero trash cans or trash bags. Luckily I had a an extra bag to store trash in. Staff was nice though
- 1/5
We were traveling from out to town, and I called the hotel directly to advise I was running late and if It would be any problem. I was advised not to worry and my room would be available when I arrive. I get to the hotel and I am told that I had to pay for another room because it was after the nightly cycle and there is nothing they could do. So, then I was advised I can contact hotels.com and they can refund me. Back and forth from hotels.com and this hotel several times. Both passed the buck. My last call was with the manager "Simit" with the hotel, very disrespectful, rude, and offered no help to resolve and just hung up. Of course I called back and no answer. As they say, one bad experience. I won't ever stay at any choice hotel, I'd rather pay more and stay somewhere else. Good luck if you decide to stay at this location.
- 1/5
Smelling blankets
- 5/5
It was quite
- 3/5
Breakfast was terrible, juice machine was out of service, waffles & cereal were the only thing offered. As it kept on raining we kept on getting more insects in our room.
- 4/5
Nice
- 4/5
Service is great. Check in was quick and easy.
- 5/5
Very reasonable quiet comfortable
- 5/5
Very comfortable
- 1/5
Was awful. Right after I checked in staff was videoing my sister as she brought her bags into the room. Then when we were eating dinner with some friends the office called and told me that I'm not allowed to have anyone in my room and only 2 people were allowed to stay the night. I had to take someone home so I left my sister and her husband at the hotel and I left. The next morning I'm woken up around 8am to a phone call asking how far I am from the hotel because the manager called the police on my sister and told her it's because she is not disabled but I had booked a handicap accessible room because I am a disabled veteran as is her husband. When I showed up and talked to the front desk, after the rest of my stay had been canceled, I talked to the manager and found out that he was upset because at midnight an elderly couple wanted to book a room and the husband was in a wheelchair. He said that we took the only room that they have available for people in wheelchairs. He kept saying that I wasn't disabled because I can walk around even though they scanned my military id when I checked in. So they caused us all the stress not just that morning but from the second we got there and checked in. Then cancelled the rest of our stay, didn't give us any extra time to pack our belongings, and refused to give us a full refund for causing us an inconvenience and unnecessary amount of stress. Completely unsatisfied with the few hours I was even on the property
- 5/5
The room was clean and the bed super comfortable. I loved the many pillows. Trully a restful place. Will definitely come back.
- 2/5
Receptionist was rude when we checked in. Was upset when I asked for extra sheets and for some towels since the room didn’t come with any. Sink was backed up really bad and tub was wet with paint when trying to shower. Receptionist refused to give me my deposit back until someone physically checked room to make sure I didn’t “take or destroy” anything.
- 5/5
Overall great experience
- 3/5
- 1/5
Over all the stay wasn’t bad but not the best facility I’ve been to
- 3/5
- 5/5
It was amazing inside
- 2/5
A lot of smokers outside.
- 5/5
Nice
- 4/5
Facility worn, bedspread badly stained, breakfast offerings no more than cereal or waffles. Staff, however, friendly and responsive.
- 3/5
Check in was good. Room had a strange unpleasant smell upon check-in but appeared clean. Had to call front desk to get the TV working properly. Room was very humid, hung clothes felt almost damp in the morning. Coffee pot was NOT CLEANED after previous guest. Coffee grounds in water tank. Ran 5 cups clean water and still couldnt get it clean Opted for no coffee.
- 1/5
This was my first trip to Texas and I decided to stay at this property half way through my trip I had to find somewhere else to stay … in 5 days my sheets were never changed .. the towels were yellow and dirty ..I couldn’t take a shower in the bathroom at all … the people next to me made so much noise I almost needed to call the police …. I will never ever stay or recommend this property
- 1/5
The smell was bad did not stay, told front desk, they gave another room which was the same and left. Poor conditions and staff was not friendly
- 5/5
Customer service was great. Room was spacious and clean. Id stay here again.
- 5/5
This hotel has a great room and also very awesome to be near all the attractions
- 3/5
I think the biggest issue I have is with Expedia themselves because when I reserved it, it was a lower price and then when I decided to use the money I had with Expedia on the points for some reason the price went up. I doubt that it should’ve been that much for the area, type of room, and the accommodations. It was honestly not worth it. I’m disappointed in Expedia not them per se
- 5/5
No hicieron la limpieza en tres dias,no cambiaron las toallas,el desayuno nefasto,no volvemos a ir a ese hotel
- 2/5
Walls are thin and the highway is very loud outside the door, so it will not be quiet. The room was okay for the price, but the air system would not heat up. It would only blow cold air, so I had no heating. My room was the same temperature as outside, around 35-45 degrees Fahrenheit each night. I slept wearing socks and a jacket and was lucky to get to sleep. On the first night, staff told me they would send maintenance in the morning. Maintenance never came so the next day I told the staff again and they told me nothing. My room was never warm during my stay.
- 1/5
Front desk agent was an absolutely horrible. Do not recommend based solely off of the guy behind the counter.
- 1/5
Water leaking in bathroom. Sink not flowing properly. Breakfast just bread pretty much. No juice, no fruits
- 1/5
Arrived to a room that had not been cleaned. There were hairs and stains on the bed linens and something sticky on the bathroom counter. The shower was stained as well. We asked for the bedding to be changed, and to his credit, the owner came and changed the bedding himself right away, However, that bedding was also stained. The whole place felt run-down and unclean.
- 3/5
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- 3/5
Mattress too hard. Bathtub cracked hot water lever not working properly. Closing breakfast at 9:00 AM on a Saturday. Checked out at 11:00. Not even coffee available!!! Room coffee old and cheap.
- 4/5
The entrance location is next to the merging of I10 exit and frontage road. You have to be careful at this merging. Lots of speeding cars here. Room is clean with decent breakfast. Unfortunately you can hear the noise from I-10.
- 5/5
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- 5/5
The hotel was fine but the service was great. The breakfast was good.
- 2/5
Not good
- 3/5
This is definitely more motel than hotel. Overall it was clean and nice. It had basic continental breakfast. Floor was coming apart and had gaps.
- 5/5
Nice clean quiet and friendly staff
- 3/5
The breakfast was disgusting. The orange juice tasted like mold. I couldn't stop gagging. The bread was stale and we only showed up an hour after breakfast started. This was the only issue. Everything else was satisfactory.
- 1/5
The hotel had roaches everywhere on the wall in the microwave, in the bathroom, on the bed and floors. We complain at the front desk and they gave us the room next door but we also saw a few roaches. Then we notice he rented the room that had all the roaches a few hrs later.
- 4/5
Good
- 1/5
Rude staff. They charged my card twice and refused to give me a refund
- 3/5
Be moved to another room
- 2/5
Terrible area and burnt out lightbulbs in the bathrooms, had to take the lightbulb from lamp to put in the bathroom
- 3/5
Large room….could have used a couch or something.
- 1/5
Very stinky
- 4/5
Good
- 5/5
Its been great so far been here 3 months and counting and its worth while
- 2/5
VERY OLD AND DIRTY. WOULD NOT STAY AGAIN.
- 4/5
Everything was great
- 1/5
The sheets were dirty. Went to the front desk for I thought clean ones when I got to the room and open the sheet it was dirty. the fridge was leaking water
- 1/5
Roaches in the room as soon as we walked in. I walked right back out and went to the front desk to get my security deposit and refund. Unfortunately since I booked through a third party I couldn’t get a refund right away. Hotels.com contacted the front desk and the front desk agent couldn’t approve my refund until they spoke to a manager. I’m still waiting to hear back.
- 4/5
The rooms were good, clean comfortable beds. Management at desk was friendly and provided great service. Cleaning personnel did a great job maintaining cleanliness in rooms. Showers/ tub and toilet are dated but funcional. Breakfast did not have a variety; only two cold cereal and waffles,coffee, orange and apple juice. Had a small fridge but limited to only a couple (2-4) yogurts, no toast, no pastries or bagel. They could do much better in that area.
- 1/5
Sunken Bed and just waffle for breakfast
- 3/5
I decide 2 stay an extra night and I have to take everything out before 11 and checking back at 3 o'clock. Add the manager what's married route when. Yes? Tell him. Why should I check out when is and stay on the same room?
- 3/5
Toilet couldn’t flush very well and could not handle any toilet paper and shower head was in poor condition. Dead bugs around the room. Grimy floors and walls. Overall pretty decent for the price though
- 5/5
Ever Thing was good
- 3/5
Some part was okay but the sheets had spots the tub was old it had a sewer smell.also
- 1/5
Bugs everywhere. Left early cause there were too many
- 3/5
Remote wouldn’t work with tv. Toilet clogged after first use, but there was a plunger in the bathroom. No problems after that. Breakfast selection dismal. When we got there, everything was gone.
- 1/5
This hotel is horrible. Their customer service needs some serious work. Their toilets don't work properly or all the time. They have people slamming doors, and kids running around at all times. I thought choice hotels was good, but they have gone down hill to one the worst places ever and this place leads in it's downfall. I wouldn't tell my worst enemy to go
- 1/5
Rooms were dirty and there was cockroaches. Beds were dirty too.
- 1/5
Filthy. Stained sheets, filthy shower, mystery grime all over. Cold AC.... LOL
- 2/5
We did enjoy the pool and the location is very calm. Not the most terrible experience but not the greatest either. The price all in all isn't horrible. But they really should pay more attention to maintenance on the rooms.
- 1/5
Tv didnt work they wouldnt fix it or move rooms. Toilet didnt work and the bathroom door wouldnt open and had my disabbled daughter locked in it. Bed was broke. They would not accimidate us at all we left
- 1/5
No TV. Two hypodermic needles found in room. Drug deal happening outside in parking lot at night.
- 2/5
The room looked decent enough in the picture. But once there, the bathroom was smelly and very dirty. It hadn't been cleaned in quite a while. Crusty stuff on the door, carpet by the bed hadn't been cleaned. Would not stay again. Even for the price. Room service- took the dirty towels, left the trash and no clean towels.
- 2/5
Had dogs with me and all of the grass Was just pure burrs and stickers they had to pee on rocks and the curbs. Horrible people above me just banging and stomping for 90 mins. I called front desk and I think they took care of it after 45 mins. From 1am-240am noise noise noise
- 3/5
Bar of soap left in tub from previous guest. Upon entering the room it had a musty odor, found air freshener sitting on a/c unit. The main door to the room was dirty from what appears people closing the door with their feet. The room was equipped with only two body towels and a floor towel. Television was unreliable, click on antenna picture come on but frozen with no sound and channel will not change. Tried Netflix and sound worked but no picture and same issue with YouTube service. Spoke with management and they explained they recently took over the property and trying to get it fixed, but television issue wasn't resolved in the 4 day stay. Staff was short handed, made the bed nicely but still only left two body towels.