Quality Inn near SeaWorld - Lackland
About Quality Inn near SeaWorld - Lackland
Quality Inn Near Seaworld - Lackland is conveniently located just two miles from SeaWorld San Antonio and four miles from Lackland Air Force Base. The San Antonio International Airport is less than 10 miles away. This San Antonio, TX hotel is also close to the Alamo, the world-famous San Antonio River Walk and Six Flags Fiesta Texas theme park. From exciting night clubs and world-class dining to professional sports and thrilling theme parks, the city of San Antonio has it all. The downtown area is home to numerous historic buildings and monuments. Additional nearby points of interest include San Antonio Zoo, Alamodome arena, AT&T Center sports and entertainment facility, University of Texas at San Antonio and Splashtown San Antonio water park. This San Antonio, TX hotel provides a free hot breakfast featuring eggs and meat. Additional full-service amenities include free local calls, free weekday newspaper and an outdoor pool. Business travelers can appreciate conveniences like free high-speed Internet access, a business center and access to copy and fax services. Competitive corporate rates are offered. All spacious guest rooms come equipped with coffee makers, microwaves and refrigerators. Luxurious, spacious suites are available for that special occasion.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests appreciating the cleanliness of the rooms, friendly staff, and decent breakfast. However, there are consistent complaints about the ongoing renovation, the $100 cash-only deposit policy, and issues with room cleanliness and maintenance.
- Clean rooms
- Friendly staff
- Ongoing renovation causing inconvenience
- $100 cash-only deposit policy
- 5/5
Exceptional
- 4/5
Very good
- 4.5/5
IT was a good stay,...
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Nice Location The trees and the plants on the property
- 4/5
Nice Location The trees and the plants on the property
- 5/5
Exceptional
- 5/5
Exelente atención, cuarto muy limpio , y si están de visita para el parque SeaWorld les queda muy cerca exelente ubicación y muy rico desayuno
- 5/5
Exceptional
- 5/5
Nothing
- 0.5/5
The 1st room the heater was not working, then we got moved to another room and the heater was producing a strong odor and the sink was clogged
- 4/5
Very good
- 5/5
Great place to stay. Place was clean, surrounding safe, and staff is very nice and easy to speak to. Shout-out to Xavier he was very attentive.
- 1.5/5
I loved how closed everything was to us It smelled like wet dog and it was very humid in our room and lastly the WiFi would not work in our room I hated it!
- 1.5/5
I loved how closed everything was to us It smelled like wet dog and it was very humid in our room and lastly the WiFi would not work in our room I hated it!
- 4/5
The place was kinda dirty, could have done better cleaning.
- 5/5
Everything Nothing
- 4.5/5
Superb
- 4/5
It’s on the side of the expressway, all staff was super nice and friendly I can hear the traffic noise
- 4/5
It’s on the side of the expressway, all staff was super nice and friendly I can hear the traffic noise
- 4/5
Clean, organize, got the necessary stuff Nothing in particular
- 4/5
Very good
- 4.5/5
Good breakfast Not in prime location
- 4.5/5
Not in prime location
- 4.5/5
Nice staff, comfortable beds. Breakfast was good.
- 4.5/5
Nice staff, comfortable beds. Breakfast was good.
- 5/5
Exceptional
- 5/5
Amazing
- 5/5
Exceptional
- 5/5
Had a good stay would recommend to family
- 3.5/5
Good
- 3/5
Location was good close to many things and not far from downtown Hotel room door wouldn’t lock fully leaving personal belongings unsecure. The emphasized non smoking hotel but the hall ways where reeking like cigarettes
- 3/5
Location was good close to many things and not far from downtown Hotel room door wouldn’t lock fully leaving personal belongings unsecure. The emphasized non smoking hotel but the hall ways where reeking like cigarettes
- 4/5
Very good
- 2.5/5
The staff were nice and helpful. The window seals need to be replaced and updated. It was hard to sleep due to being able to hear all the road noises and cars. The microwave and mini fridge had mold and mildew. The rooms’s door looked like it had been previously broken into. Although we brought our own toiletries, the one in the showers were sad. The mount was about to come off. The conditioner was nonexistent and the shampoo was completely empty. I booked this placed based on the great reviews, but was very disappointed. Thankfully the staff was nice though.
- 2.5/5
The window seals need to be replaced and updated. It was hard to sleep due to being able to hear all the road noises and cars. The microwave and mini fridge had mold and mildew. The rooms’s door looked like it had been previously broken into. Although we brought our own toiletries, the one in the showers were sad. The mount was about to come off. The conditioner was nonexistent and the shampoo was completely empty. I booked this placed based on the great reviews, but was very disappointed. Thankfully the staff was nice though.
- 5/5
Exceptional
- 5/5
Front desk during check in and check out friendly Na
- 5/5
PS if anyone reads this and stays in room 106 please post a picture of the bed tag so I know what bed I need to buy next... Please!
- 4/5
Good, clean facilities, close to shops for shopping and good places to eat
- 3/5
The property is due for some minimum type updating. The comforter was stained and ripped up. Every time I walked in the room I got hit with a funky smell. and there were roaches. Needs an exterminator, new linen, fresh paint and either new carpet or a heavy heavy steam clean. The place just needs to be maintained.
- 5/5
The shower head took a lil getting used to but I managed to figure it out
- 5/5
Very clean family friendly. We stayed for two nights and we had clean towels for each day.
- 5/5
This was a great experience the staff was amazing. Customer service was awesome they make you feel very welcomed. The breakfast was delicious and beds felt great. I visited for my son’s military graduation. They have a lot of military families who visit this establishment. Xavier also gave superb customer service.
- 4/5
If you get the side of the building with the pool then your going to have a lot of humidity at night in your room.
- 5/5
Beds are very hard
- 5/5
Good
- 0.5/5
Ursula the receptionist was very prejudice and harassed my family for being outside in the parking lot and taking a picture while on the way to OUR car because she ASSUMED they were messing with one of the owners cars outside. There was also urine on the bathroom floor soon as we checked into our hotel room. Very disgusting
- 4/5
It was close to shopping nearby which was very convenient! The pricing was pretty good and the staff were very pleasant. They also made sure that vehicles were secured on the property. The only minor issues that I had were that for each night I stayed, there was a small roach that would crawl out of the outlet near my sink. Also I found that there were stains in the bedding when I first arrived, but the staff was kind enough to replace it with no issue.
- 5/5
N/A
- 5/5
The young lady at the front desk was so sweet and helpful. She made check in easy. The rooms are clean and the ac worked great! N/A
- 5/5
Very great hotel
- 5/5
Very great hotel
- 4.5/5
Easy Reservation.. Breakfast could be better..
- 4/5
Clean room
- 4/5
Clean room
- 4/5
Limited Breakfast
- 4/5
Room is very clean, staff is nice, breakfast also is good !
- 4/5
Room is very clean, staff is nice, breakfast also is good !
- 1/5
As if that were not enough, there was a stain on the shower curtain that appeared to be blood and the sheets were also stained.
- 1/5
As if that were not enough, there was a stain on the shower curtain that appeared to be blood and the sheets were also stained.
- 3/5
Breakfast was okay.
- 3/5
Breakfast was okay.
- 5/5
All the staff was friendly and helpful. The breakfast included sausage, eggs, cereal, fruits, waffles, etc. The room was clean and the price is incredibly affordable. This hotel is close to Walmart; it has a good size fridge and microwave inside the room.
- 5/5
All the staff was friendly and helpful. The breakfast included sausage, eggs, cereal, fruits, waffles, etc. The room was clean and the price is incredibly affordable. This hotel is close to Walmart; it has a good size fridge and microwave inside the room.
- 5/5
Everything was great!
- 5/5
Everything was great!
- 4/5
.
- 4/5
.
- 5/5
Really enjoyed my stay here. Rooms where very spacious and big. Hotel was clean and well kept. The staff was very friendly and helpful. Would definitely book with them again.
- 5/5
Really enjoyed my stay here. Rooms where very spacious and big. Hotel was clean and well kept. The staff was very friendly and helpful. Would definitely book with them again.
- 5/5
I was a bit surprised, the conditions of the hotel are a lot better than the reviews make it to be. The rooms were extremely clean, beds were comfortable, staff were friendly. The hotel was quiet, halls were clean. We were traveling in two separate vehicles, no issues for parking. Overall great stay.
- 5/5
I was a bit surprised, the conditions of the hotel are a lot better than the reviews make it to be. The rooms were extremely clean, beds were comfortable, staff were friendly. The hotel was quiet, halls were clean. We were traveling in two separate vehicles, no issues for parking. Overall great stay.
- 4/5
Staff was awesome. Had multiple issues with door key not working. Staff helped me each time. First room was only half cleaned by maids so moved to another room. A few gnats in the room. Pool tiles falling off. Pool definitely needs some TLC. Hotel only 20 min from Riverwalk and 10 from Seaworld. Even though it sits close to the highway, room was very quiet. Thankful for the free breakfast. Overall happy wth stay.
- 4/5
Staff was awesome. Had multiple issues with door key not working. Staff helped me each time. First room was only half cleaned by maids so moved to another room. A few gnats in the room. Pool tiles falling off. Pool definitely needs some TLC. Hotel only 20 min from Riverwalk and 10 from Seaworld. Even though it sits close to the highway, room was very quiet. Thankful for the free breakfast. Overall happy wth stay.
- 5/5
N/A
- 5/5
N/A
- 5/5
The room was very clean and the staff was amazing!
- 5/5
The room was very clean and the staff was amazing!
- 1/5
We got stuck in the elevator for 10-15 minutes more then once .i asked to speak to the manager witch he never came. Also they kept telling all the new guest that it was the first time the elevator got stuck when it wasnt one of the employees told me "dont use the elevator they keep fixing it every other day". Also we found trash under the beds with mold. Over all a really bad place to stay
- 1/5
We got stuck in the elevator for 10-15 minutes more then once .i asked to speak to the manager witch he never came. Also they kept telling all the new guest that it was the first time the elevator got stuck when it wasnt one of the employees told me "dont use the elevator they keep fixing it every other day". Also we found trash under the beds with mold. Over all a really bad place to stay
- 2/5
The elevator kept trapping people in it. People that worked there said it was a common thing. Rooms could use some updating. Showers had black stuff in cracks.
- 2/5
The elevator kept trapping people in it. People that worked there said it was a common thing. Rooms could use some updating. Showers had black stuff in cracks.
- 5/5
Quiet no stoppet in bathtub for a bath
- 5/5
Quiet no stoppet in bathtub for a bath
- 5/5
the bed was nice and comfy
- 5/5
the bed was nice and comfy
- 1/5
$100 cash deposit that isn’t talked about until you get there!!
- 1/5
$100 cash deposit that isn’t talked about until you get there!!
- 5/5
All shifts but especially the Night shift staff are wonderful! We had issues with the vending machines and elevator and the sole night shift worker rushed to the occasion and helped resolve the issues quickly! So friendly and even opened the breakfast bar early since we had to leave before the regular breakfast opening times!
- 5/5
All shifts but especially the Night shift staff are wonderful! We had issues with the vending machines and elevator and the sole night shift worker rushed to the occasion and helped resolve the issues quickly! So friendly and even opened the breakfast bar early since we had to leave before the regular breakfast opening times!
- 5/5
This property was amazing
- 5/5
This property was amazing
- 5/5
Great hotel, great surroundings
- 5/5
Great hotel, great surroundings
- 1/5
Terrible area
- 1/5
Terrible area
- 2/5
Problem with shower, never worked. Called front desk and told maintenance on its way, no one ever showed up and shower never worked.
- 2/5
Problem with shower, never worked. Called front desk and told maintenance on its way, no one ever showed up and shower never worked.
- 4/5
The room was open when i arrived, everything appeared in order. When asked front desk he stated they were probably putting towels in. Some odd looks from other people staying there when carrying things to and from the room, otherwise the room was comfortable enough and clean.
- 4/5
The room was open when i arrived, everything appeared in order. When asked front desk he stated they were probably putting towels in. Some odd looks from other people staying there when carrying things to and from the room, otherwise the room was comfortable enough and clean.
- 2/5
Terrible experience
- 2/5
Terrible experience
- 5/5
Very clean rooms and great service. Staff was super friendly.
- 5/5
Very clean rooms and great service. Staff was super friendly.
- 5/5
Was a great stay
- 5/5
Was a great stay
- 5/5
The bed were super comfy
- 5/5
The bed were super comfy
- 5/5
Great place to stay
- 5/5
Great place to stay
- 3/5
Breakfast was very
- 3/5
Breakfast was very
- 3/5
It was decent. Was hoping for a better breakfast area with more protein options. Beds were a little hard for my taste. The front desk staff was friendly. The location was great.
- 3/5
It was decent. Was hoping for a better breakfast area with more protein options. Beds were a little hard for my taste. The front desk staff was friendly. The location was great.
- 5/5
Check in was great,
- 5/5
Check in was great,
- 5/5
Really clean and friendly service.
- 5/5
Really clean and friendly service.
- 2/5
The property was apparently recently renovated (at least #207) but inside the room there were live roaches. Perhaps the humidity/heat made them come out but still gross!
- 2/5
The property was apparently recently renovated (at least #207) but inside the room there were live roaches. Perhaps the humidity/heat made them come out but still gross!
- 5/5
The rooms were clean,well maintained.Definitely will book again.
- 5/5
The rooms were clean,well maintained.Definitely will book again.
- 5/5
It is completely renovated inside and outside, and looks brand new. Very close to SeaWorld and Lackland. Stayed here for the graduation. Friendly staff, good breakfast, and very clean. Would recommend staying here.
- 5/5
It is completely renovated inside and outside, and looks brand new. Very close to SeaWorld and Lackland. Stayed here for the graduation. Friendly staff, good breakfast, and very clean. Would recommend staying here.
- 5/5
Awesome service! And that breakfast! Straight fire! They kept up with the demands of everyone… super comfy beds!!!
- 5/5
Awesome service! And that breakfast! Straight fire! They kept up with the demands of everyone… super comfy beds!!!
- 5/5
Pool area was noisy after midnight, music and people partying. And cars and motorcycles on the highway sounding like a race track, but not every night.
- 5/5
Pool area was noisy after midnight, music and people partying. And cars and motorcycles on the highway sounding like a race track, but not every night.
- 3/5
Issues with internet and iron board need to be replaced
- 3/5
Issues with internet and iron board need to be replaced
- 5/5
Awesome and clean
- 5/5
Awesome and clean
- 1/5
When my family first entered the room, there was a dark stain in the center of the bed sheets. The television was broken and not functioning properly as it should. When going into the bathroom there was used toilet paper on the floor including dark long hair along the lining of the bathtub. Completely disgusting. I would like to request a refund if possible.
- 1/5
When my family first entered the room, there was a dark stain in the center of the bed sheets. The television was broken and not functioning properly as it should. When going into the bathroom there was used toilet paper on the floor including dark long hair along the lining of the bathtub. Completely disgusting. I would like to request a refund if possible.
- 5/5
Awesome hotel. Very close to everything
- 5/5
Awesome hotel. Very close to everything
- 5/5
Over all good can’t complain
- 5/5
Over all good can’t complain
- 3/5
Overall our stay was good. However, the room had an off-putting odor and housekeeping forgot to restock our towels one day causing me to ask the front desk for the towels. The location is ideal for visiting San Antonio, TX locations like Sea World, the River Walk, and Six Flags Fiesta Texas while traveling on a budget.
- 3/5
Overall our stay was good. However, the room had an off-putting odor and housekeeping forgot to restock our towels one day causing me to ask the front desk for the towels. The location is ideal for visiting San Antonio, TX locations like Sea World, the River Walk, and Six Flags Fiesta Texas while traveling on a budget.
- 5/5
The room was fine and courtesy of the front desk and cleaning staff was amazing. Our stay was most pleasant.
- 5/5
The room was fine and courtesy of the front desk and cleaning staff was amazing. Our stay was most pleasant.
- 3/5
Check in was easy. The room was clean. The A/C is loud so it was hard to sleep.
- 3/5
Check in was easy. The room was clean. The A/C is loud so it was hard to sleep.
- 5/5
Very clean and peaceful the breakfast was great and the pool very clean
- 5/5
Very clean and peaceful the breakfast was great and the pool very clean
- 2/5
Well, getting checked in was very difficult with this older lady that worked there. All She wanted to do was argue with us and then it was very difficult to understand her accent. They would come and take our towels, but they never replaced them or if they did they were very few. Also, we were there for six nights and my granddaughter was there three nights and the staff never changed any of our sheets the whole time we were there. Then they serve a breakfast, but no matter what we did the waffle maker never cooked the waffle completely and then I wanted to put my granddaughter in the highchair, but it was filthy dirty and then when I asked the older lady at the desk, if there was something I could wash it off with she gave me a dry washcloth and then told me I had to go into the breakfast area and get water from the orange juice dispenser and clean it myself. Well, that is one motel I will not be staying at ever again. And I don’t feel like that older lady with the glasses should be behind the desk because she is super rude. I also had the AARP card and military and I never got those discounts either. They told me I would get them and it was just a lie. Shame on the people that work there.
- 2/5
Well, getting checked in was very difficult with this older lady that worked there. All She wanted to do was argue with us and then it was very difficult to understand her accent. They would come and take our towels, but they never replaced them or if they did they were very few. Also, we were there for six nights and my granddaughter was there three nights and the staff never changed any of our sheets the whole time we were there. Then they serve a breakfast, but no matter what we did the waffle maker never cooked the waffle completely and then I wanted to put my granddaughter in the highchair, but it was filthy dirty and then when I asked the older lady at the desk, if there was something I could wash it off with she gave me a dry washcloth and then told me I had to go into the breakfast area and get water from the orange juice dispenser and clean it myself. Well, that is one motel I will not be staying at ever again. And I don’t feel like that older lady with the glasses should be behind the desk because she is super rude. I also had the AARP card and military and I never got those discounts either. They told me I would get them and it was just a lie. Shame on the people that work there.
- 5/5
I stayed here for 2 days and had a really great experience. The room was clean and comfortable, and the service was excellent. The staff were very friendly and helpful throughout my stay. I also enjoyed the complimentary breakfast—it had a good variety and tasted great. The pool area was clean and relaxing, perfect for a quick swim. Overall, everything was well-maintained and welcoming. I would definitely recommend this hotel to anyone visiting the area!
- 5/5
I stayed here for 2 days and had a really great experience. The room was clean and comfortable, and the service was excellent. The staff were very friendly and helpful throughout my stay. I also enjoyed the complimentary breakfast—it had a good variety and tasted great. The pool area was clean and relaxing, perfect for a quick swim. Overall, everything was well-maintained and welcoming. I would definitely recommend this hotel to anyone visiting the area!
- 5/5
Friendly
- 5/5
Friendly
- 3/5
Was fine enough for our stay, but needed a little maintenance - towel bar and toilet paper holder were falling out of the plaster wall, and the shower curtain was stained.
- 3/5
Was fine enough for our stay, but needed a little maintenance - towel bar and toilet paper holder were falling out of the plaster wall, and the shower curtain was stained.
- 4/5
Nice place
- 4/5
Nice place
- 4/5
Highly recommended
- 4/5
Highly recommended
- 5/5
Very friendly crew and highly recommended
- 5/5
Very friendly crew and highly recommended
- 5/5
The check was easy the guy was very professional very friendly very kind so was checking out the lady was very nice professional the only thing I did not like about this hotel is on Saturday night I stepped out of my room and I smell of someone smoking marijuana in the hotel I told the front desk and the guy jumped on it. People that do this needs to be kick out and try to spray something to get rid of the smell. I have lung issues so that's why I didn't like that. Other than that the hotel it's a great hotel
- 5/5
The check was easy the guy was very professional very friendly very kind so was checking out the lady was very nice professional the only thing I did not like about this hotel is on Saturday night I stepped out of my room and I smell of someone smoking marijuana in the hotel I told the front desk and the guy jumped on it. People that do this needs to be kick out and try to spray something to get rid of the smell. I have lung issues so that's why I didn't like that. Other than that the hotel it's a great hotel
- 1/5
The elevator was broken the entire two days I was there, and the front desk was no help at all. Customer service was terrible. The hotel is old and definitely not worth $160 a night—it feels more like a $50 place. My room key didn’t work, and I had to ask for help more than twice. I wouldn’t stay here again.
- 1/5
The elevator was broken the entire two days I was there, and the front desk was no help at all. Customer service was terrible. The hotel is old and definitely not worth $160 a night—it feels more like a $50 place. My room key didn’t work, and I had to ask for help more than twice. I wouldn’t stay here again.
- 5/5
We just wanted a night away from regular life. Pool was excellent and staff was very kind. Lady that checked us in was very kind.
- 5/5
We just wanted a night away from regular life. Pool was excellent and staff was very kind. Lady that checked us in was very kind.
- 1/5
Room was dirty Blankets had blood stains On both beds Dryer was old and broken Tv remote control broken Wifi doesnt work Totally not worth it
- 1/5
Room was dirty Blankets had blood stains On both beds Dryer was old and broken Tv remote control broken Wifi doesnt work Totally not worth it
- 2/5
as i got a message from the hotel via email $100 cash deposit, i called and confirmed if it has to be cash, and i was advised that credit card would be fine as well. when check in, we are asked for cash deposit....
- 2/5
as i got a message from the hotel via email $100 cash deposit, i called and confirmed if it has to be cash, and i was advised that credit card would be fine as well. when check in, we are asked for cash deposit....
- 3/5
The property is located right off the expressway which is very convenient. However we were given a room with a lamp shining right into the window and no black out curtains in the room. You can hear any and all hallway noise which isn't the best but it could have been worse. The free breakfast was almost non-existent, it included bananas, tiny bagels and powdered donuts, a few yogurts, Texas waffles, water and coffee. No juice, no other fruit options and no hot food besides the waffles, it was the worst hotel breakfast I've ever had. Quite honestly, it would be better to just not have any thing or at least not advertise as having free breakfast. The room was clean enough and the bed was comfy. All in all it wasn't a horrible stay, I would stay again but avoid that breakfast area.
- 3/5
The property is located right off the expressway which is very convenient. However we were given a room with a lamp shining right into the window and no black out curtains in the room. You can hear any and all hallway noise which isn't the best but it could have been worse. The free breakfast was almost non-existent, it included bananas, tiny bagels and powdered donuts, a few yogurts, Texas waffles, water and coffee. No juice, no other fruit options and no hot food besides the waffles, it was the worst hotel breakfast I've ever had. Quite honestly, it would be better to just not have any thing or at least not advertise as having free breakfast. The room was clean enough and the bed was comfy. All in all it wasn't a horrible stay, I would stay again but avoid that breakfast area.
- 5/5
Staff room it’s all good
- 5/5
Staff room it’s all good
- 4/5
Easy to access the hotel from the freeway.
- 4/5
Easy to access the hotel from the freeway.
- 5/5
We loved it here! We will be going back soon for another friend trip! Very clean, close to stores, and good customer service!
- 5/5
We loved it here! We will be going back soon for another friend trip! Very clean, close to stores, and good customer service!
- 4/5
A good place to stay! Clean and calm !
- 4/5
A good place to stay! Clean and calm !
- 2/5
They take your towels everyday to wash it but do not replace with new ones, we had to go to the lobby and request new towels everyday, they said they did not have towels to replace it in the meantime and we had to wait. This was unacceptable. They did not have do not disturb message to put in your door, and also offered a fresh, healthy and hot breakfast and there was only bread and packages, nothing healthy.
- 2/5
They take your towels everyday to wash it but do not replace with new ones, we had to go to the lobby and request new towels everyday, they said they did not have towels to replace it in the meantime and we had to wait. This was unacceptable. They did not have do not disturb message to put in your door, and also offered a fresh, healthy and hot breakfast and there was only bread and packages, nothing healthy.
- 5/5
The bed was comfy and room service everyday without asking. ☺️ I didn’t get a chance to take a bathtub since no water stopper but not a big deal.
- 5/5
The bed was comfy and room service everyday without asking. ☺️ I didn’t get a chance to take a bathtub since no water stopper but not a big deal.
- 5/5
I like the area with a lot of things to do.
- 5/5
I like the area with a lot of things to do.
- 5/5
Doable.
- 5/5
Doable.
- 3/5
i dont like leaving leaving bad reviews.. but only excepted $100. cash deposit, the pool was closed with no explanation & above all there were roaches running in my room & get this one i had to kill a scorpion in my room. changed floors & only had to fend off the roaches on the top floor.. sorry for this review but people should know about this place. the beds were comfy & bath room was clean.
- 3/5
i dont like leaving leaving bad reviews.. but only excepted $100. cash deposit, the pool was closed with no explanation & above all there were roaches running in my room & get this one i had to kill a scorpion in my room. changed floors & only had to fend off the roaches on the top floor.. sorry for this review but people should know about this place. the beds were comfy & bath room was clean.
- 5/5
The location is great
- 5/5
The location is great
- 5/5
I like this hotel
- 5/5
I like this hotel
- 4/5
The experience was great except the cash deposit in the time frame that is was asked for wasnt a possibility ! (Middle of the night) i just had debit
- 4/5
The experience was great except the cash deposit in the time frame that is was asked for wasnt a possibility ! (Middle of the night) i just had debit
- 5/5
Room service was excellent, the staff were very professional the breakfast meals were super
- 5/5
Room service was excellent, the staff were very professional the breakfast meals were super
- 3/5
My room was clean and the staff made my bed, threw out the trash, and gave me clean towels every single day which made me feel taken care of. The staff was very friendly.
- 3/5
My room was clean and the staff made my bed, threw out the trash, and gave me clean towels every single day which made me feel taken care of. The staff was very friendly.
- 5/5
Nice property. Met my expectations
- 5/5
Nice property. Met my expectations
- 5/5
Love it!
- 5/5
Love it!
- 5/5
None
- 5/5
None
- 1/5
The stay was horrible. I put my parents at this hotel due to a last minute stay in San Antonio. I attempted to contact my elderly parents after leaving their via the phone on their room and no one answered the phone . When someone finally answered the phone they couldn’t transfer the call and hung up on me. The placed smelled and the room looked like it hadn’t been cleaned.
- 1/5
The stay was horrible. I put my parents at this hotel due to a last minute stay in San Antonio. I attempted to contact my elderly parents after leaving their via the phone on their room and no one answered the phone . When someone finally answered the phone they couldn’t transfer the call and hung up on me. The placed smelled and the room looked like it hadn’t been cleaned.
- 5/5
Everything…..
- 5/5
Everything…..
- 5/5
Like everything
- 5/5
Like everything
- 5/5
Super good
- 5/5
Super good
- 3/5
T
- 3/5
T
- 5/5
Margriete the front desk lady was awesome
- 5/5
Margriete the front desk lady was awesome
- 5/5
It was nice
- 5/5
It was nice
- 5/5
The hotel was great. Quiet. The room was recently remodeled and everything was clean and fresh. I had a hard time choosing a hotel because the reviews were brutal. I made the right choice picking this hotel. I will definitely stay here again.
- 5/5
The hotel was great. Quiet. The room was recently remodeled and everything was clean and fresh. I had a hard time choosing a hotel because the reviews were brutal. I made the right choice picking this hotel. I will definitely stay here again.
- 4/5
Accessible quiet place
- 4/5
Accessible quiet place
- 5/5
Now for the 2 negatives and 1 kinda not so negative. Let’s start with the one. The two small blue chairs in lobby arm rails were visibly dirty and need to be cleaned. Not a huge issue but something I noticed. The other was day of check out on Sunday May 12th. The lady working the front desk was not in the same line as all the other employees of this place. All of them were awesome and very pleasant to speak and work with top notch service. But that lady needs to be retrained in the world of hospitality or find another job. To top it off you have to make a 100 dollar cash deposit, so upon check out I intentionally didn’t ask for it back to see what would happen, then stood there for about 30 seconds to a minute after she said all was done for check out to see if she would offer my deposit back. Ya no I had to ask for it , knowing they make everyone pay this deposit why we should not ask for my receipt of deposit 🤔🤔. It should be 100% part of her check out process to ask for receipt. Not be shady and wait to see if I asked for my cash back.
- 5/5
Now for the 2 negatives and 1 kinda not so negative. Let’s start with the one. The two small blue chairs in lobby arm rails were visibly dirty and need to be cleaned. Not a huge issue but something I noticed. The other was day of check out on Sunday May 12th. The lady working the front desk was not in the same line as all the other employees of this place. All of them were awesome and very pleasant to speak and work with top notch service. But that lady needs to be retrained in the world of hospitality or find another job. To top it off you have to make a 100 dollar cash deposit, so upon check out I intentionally didn’t ask for it back to see what would happen, then stood there for about 30 seconds to a minute after she said all was done for check out to see if she would offer my deposit back. Ya no I had to ask for it , knowing they make everyone pay this deposit why we should not ask for my receipt of deposit 🤔🤔. It should be 100% part of her check out process to ask for receipt. Not be shady and wait to see if I asked for my cash back.
- 5/5
Nice and quiet. Close to alot of dinning places and good location
- 5/5
Nice and quiet. Close to alot of dinning places and good location
- 4/5
I like the hotel the was okay the was quiet.
- 4/5
I like the hotel the was okay the was quiet.
- 5/5
Not bad for last minute reservation. I really like it. 😎👍👍
- 5/5
Not bad for last minute reservation. I really like it. 😎👍👍
- 5/5
I got like a little gift, and housekeeping went and made my bed and replace what I gave all ready stared using
- 5/5
I got like a little gift, and housekeeping went and made my bed and replace what I gave all ready stared using
- 5/5
Nice property very convenient to military base, medical center, shopping and lots of restaurants. I will be back!
- 5/5
Nice property very convenient to military base, medical center, shopping and lots of restaurants. I will be back!
- 4/5
Nothing else
- 4/5
Nothing else
- 5/5
Buen cuarto a buen precio, esta en remodelacion👍 definitivamente regresaria aqui otra vez.
- 5/5
Staff was awesome. We had a little issue at check in and they fixed it and had us in a room right away. They are remodeling but we never heard any noise from it in our room. Our door had already been done and it looked great. Our grandkids loved the pool and went every night of our stay. Breakfast was well stocked and was great. All staff we came in contact with was really nice.
- 5/5
Very convenient location and walking distance to a few restaurants and stores. I would stay at this property again.
- 4/5
Friendly staff, great breakfast. Only thing 1st floor was under remodeling but other than that really liked the location so many stores and restaurants near and not noisy at all. Will definitely book again.
- 4/5
Good place
- 5/5
Been here several times and i always have a pleasant stay. The staff is very friendly and attentive. Wouldn't go anywhere else
- 4/5
Clean room and hallway. Friendly staff.
- 5/5
Esta mui bueno este lugar nos gusto mucho
- 4/5
I stayed for one night. It was clean and quiet. Bed was comfortable. Water pressure and heat was good. They do require a cash deposit and don’t accept card.
- 4/5
Nice place especially for the price. Bed are comfortable and rooms are clean.
- 5/5
Noises that was in next door wouldn’t let us sleep well
- 4/5
I always appreciate the Gita in the drawer with the Bible.
- 5/5
Good customer service
- 5/5
Tv not programmed
- 5/5
Good hotel
- 5/5
The staff was nice, and the room was clean. Will stay there again!
- 5/5
My husband booked a last minute hotel for my birthday since we had a kid free night and it was so cozy and nice to just relax and watch some tv and have quality time alone. The breakfast was yummy and the staff were so sweet! Thanks a bunch.
- 4/5
Friendly staff
- 5/5
I recommend staying in this hotel 💯 percent. They are very clean, it's comfortable good size and very polite and friendly people. Their breakfast was amazing. Loved our stay.