Motel 6 San Antonio, TX – I-35 North Corridor
About Motel 6 San Antonio, TX – I-35 North Corridor
Located in San Antonio, 9.3 mi from AT&T Center, Motel 6 San Antonio I-35 North has rooms with complimentary WiFi access. Conveniently located in the North San Antonio - SAT district, this hotel is set 9.3 mi from San Antonio Spurs. The Alamo is 11 mi away. At the hotel, each room includes a work desk, a flat-screen TV and a private bathroom. The property features a 24-hour reception desk and complimentary on-site parking. River Walk is 11 mi from Motel 6 San Antonio I-35 North, while Ripleys Believe It Or Not Museum is 11 mi from the property. San Antonio International Airport is 6.2 mi away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received overwhelmingly negative reviews, with guests frequently mentioning issues with cleanliness, pest infestations, and poor customer service. Many guests also expressed dissatisfaction with the hotel's amenities and location.
- Friendly staff in some instances
- Convenient location in some cases
- Lack of cleanliness and pest infestations
- Poor customer service and unprofessional staff behavior
- 2/5
No microwave or fridge. No housekeeping for the stay roofing company next door
- 5/5
Another great stay well done
- 0.5/5
The staff were extremely rude the rooms weren’t ready at check in just for them to still be nasty
- 3/5
It’s what you get for your money. I stayed about 3 weeks trying to find an apartment and I wouldn’t come back. They took pets and I have a cat which is why I stayed. I asked and paid for a room with a microwave and refrigerator and never got one. I was lied to 3 times about getting one. It was pretty quiet though. I wouldn’t consider it the safest but overall it was decent.
- 4/5
The room has a very limited AC outlets, even for their own appliances. The refrigerator is and microwave actually were using a single outlet. You could use one or the other but not both. I moved them both across the to another unused outlet, so the could both be plugged in at the same time. The shower head will not point downward properly. I-35 seems to be under a state of permeant repair, causing traffic problems. Positives: AC works really well. The local is in the heart of a Restaurant Mecca. Babe's, Dee Willie's BBQ, Jack in the box, and McDonald's are very close, but the traffic prohibits walking safely. Jim's Restaurant is right in the parking lot. Walmart is 2.3 miles away and Sam's Club is the next exit on I-35. Lowe's Home Improvement is behind McDonald's. There are about several Tesla Level 3 EV chargers with 3 miles. I didn't look any further than Tesla, sorry. Walmart parking lot has a Laundry mat that takes clothing on consignment. (Of Coarse you can do the Laundry yourself or they wash, dry, and fold it for you.)
- 0.5/5
The location Staff is TERRIBLE! Mina the manager is rude and a liar. Housekeeping staff is rude and confrontational! I paid to extend my stay in the same room for another week. Mina the manager MADE ME MOVE ROOMS FOR ANOTHER GUEST despite me not checked out, having extended my stay, and requesting the same room per Motel 6 policy. The room I was in was decent, not very clean but not dirty dirty, few roaches. I am with an infant and a 12 year old and the room she put me in had clear and present safety hazards! Electrical wires exposed from wall, toilet not flushing properly, oily substance on floors making them slip hazards, no smoke detector…..and when I complained of these things she threatened to kick me out and call the cops! Housekeeping staff got in my face, threatened me, blocked my entry into a room, just a bad experience all together! I will NEVER BE BACK AND I HOPE YOU DO NO BOOK DO NOT BOOK DO NOT BOOK!!!
- 1.5/5
I like the location I didn’t like that my room wasn’t ready when I arrived I had to wait 1 hour even though I arrived an hour later then 3 pm for check in I had to wait until 5:30 to finally get a room and it wasn’t the room I booked! She said sorry that’s all we have were super busy but that’s why I made reservations for the room that I wanted! when I called to ask for some the clean towels and toilet paper the following day she said I had to go to the front desk and get the toilet paper, but the towels will be given to me on the third day so disappointed in this place I don’t think I will be booking with them anymore!
- 0.5/5
Our room is not clean. The TV stand desk was disgustingly spilled drink drinks crumbs. There was spilled drinks all over the wall. The toilet was gross and the restroom shower was gross with human hair all on it.
- 5/5
Great place to stay. Great Rates front desk went out of there way to accommodate us.
- 0.5/5
Bad
- 3/5
Ok
- 4/5
Did not get a microwave in my room. No HBO or none of that. No coffee in Lobby. Just the bar minimum. Also the shower was cold.!!
- 1/5
Door lock didnt work…constantly going to office for keys that didnt work. Had to get maintance man to unscrew the window for me to access my room. Friend tried to pay for the day and was told the room had been already paid for next 2 days…which was incorrect and due to checking out late…$50 deposit wasnt refunded. One washer and dryer onsite that didnt work. No refrigerator in room. Someone had to constantly be in the room to be able to access room. Daytime front desk lady is very rude and unprofessional. I wont subject myself to this dive again and endure the rudeness and disrespect for any price.
- 5/5
Amazing property super quiet close to gas station and restaurant next door.
- 4.5/5
Superb
- 0.5/5
Infestation of ROACHES
- 1/5
It’s was nasty a lot of bugs
- 0.5/5
Nothing really It’s dirty and they are rude, I stayed almost 2 weeks and never had my room cleaned nor did I ever receive clean towels even after asking multiple times
- 1/5
HORRIBLE! You should be ashamed! Can’t believe you don’t supervise your business. Roaches and mold on beds and walls, smelled like Raid killer!
- 0.5/5
Bad
- 3.5/5
Price Not friendly.
- 0.5/5
Room was affordable and front clerk tried to her hardest to help me. We rented 3 rooms. One of the room belonging to my son and niece's was not ready. We arrived at 7:30 / 8 and upon entering the bed looked slept in and dirty with hairs. The restroom was also dirty. After talking to the front desk she assured us it would get cleaned and apologized. But the girl they sent insisted the bed was not slept in and said the room was clean. We asked if she could please provide clean sheets and clean the restroom. She walked away with attitude back to the front desk. We waited an hour and nothing. After 2 and a half hours of waiting, I asked for a refund and sent my son and niece to a nearby hotel so they could rest. It has been a week and still no refund. Booking is awaiting for hotel to approve my request. And hotel keeps saying they will let the manager know. I have been calling everyday but still nothing. ☹️ AND I wasn't the only one unsatisfied that weekend. Another couple told me their room was flirty dirty and made them change them to another room. Unfortunately, when we asked they did not have any other rooms available. All we wanted was the room cleaned and fresh bedding.
- 0.5/5
Pets allowed The room was hot and floor moist from AC not on upon arrival. Room messed of urine. I have asthma and made it difficult to breath. The shower was dirty and full of hair. No microwave, no frig, no coffee maker. Bed was so uncomfortable that I couldn't move the next day. Worse experience ever. I've been to another motel 6 in SA and it was nothing like this one. So disappointed and disgusted
- 3.5/5
Not friendly.
- 0.5/5
Room was affordable and front clerk tried to her hardest to help me. We rented 3 rooms. One of the room belonging to my son and niece's was not ready. We arrived at 7:30 / 8 and upon entering the bed looked slept in and dirty with hairs. The restroom was also dirty. After talking to the front desk she assured us it would get cleaned and apologized. But the girl they sent insisted the bed was not slept in and said the room was clean. We asked if she could please provide clean sheets and clean the restroom. She walked away with attitude back to the front desk. We waited an hour and nothing. After 2 and a half hours of waiting, I asked for a refund and sent my son and niece to a nearby hotel so they could rest. It has been a week and still no refund. Booking is awaiting for hotel to approve my request. And hotel keeps saying they will let the manager know. I have been calling everyday but still nothing. ☹️ AND I wasn't the only one unsatisfied that weekend. Another couple told me their room was flirty dirty and made them change them to another room. Unfortunately, when we asked they did not have any other rooms available. All we wanted was the room cleaned and fresh bedding.
- 0.5/5
Pets allowed The room was hot and floor moist from AC not on upon arrival. Room messed of urine. I have asthma and made it difficult to breath. The shower was dirty and full of hair. No microwave, no frig, no coffee maker. Bed was so uncomfortable that I couldn't move the next day. Worse experience ever. I've been to another motel 6 in SA and it was nothing like this one. So disappointed and disgusted
- 4.5/5
Superb
- 3.5/5
Good
- 1/5
The room unfortunately had bugs and random flies throughout my stay, which made it uncomfortable. Housekeeping also never changed my towels even after they were left out to be replaced. Staff was polite, but the cleanliness and housekeeping consistency definitely need improvement.
- 1/5
Dirty. My white socks were literally jet black from a few minutes of walking around. People were fighting and dealing drugs in the parking lot. Every bed sheet or towel was dirty and had stains. Room smelled, random hair on sheets. Stains on the wall. Shower smelled. Sleeping in a warzone would be more adequate
- 1/5
It brought back memories when I was a kid I lived in the hood there were roaches ghetto ppl everywhere and drug use everywhere and the room had black mold
- 3/5
Pleasant
- 0.5/5
Bad
- 5/5
The manager mina is helpul and understanding. And the maintenance matt is a great guy
- 1.5/5
Poor
- 5/5
Great
- 3.5/5
Friendly staff exceptional accommodations and decent location Roaches
- 2.5/5
The TV didn't work or the outlets . Or the phone and there was no shower curtain
- 2.5/5
The TV didn't work or the outlets . Or the phone and there was no shower curtain
- 1.5/5
Poor
- 5/5
Yes
- 0.5/5
Bad
- 0.5/5
To many bugs had to go buy insect repellent dog ? near doo no trash. Can no cups
- 1/5
At first, I loved everything about this hotel, the property, the rooms, and even MOST of the staff working there, but then they get used to you and completely stop trying to be nice.
- 5/5
Exceptional
- 5/5
Everything was great! The property and staff were so much better than other Motel 6 locations in the area, plus the price is great. Really enjoy staying here! :)
- 4/5
Very friendly and courteous staff, no issues with room
- 1/5
I was very disappointed in this place … I made reservations online ahead of time I get to the location just to be told they don’t have the room I booked they only have double beds and made me pay more money to get the 2 queens beds on top of a deposit… Then I get to the room it’s on the third floor it’s very hot a humid up there then the room had no fridge or microwave like the room I originally booked very upset about that couldn’t even heat up my kids food then to top it off the towels were dirty the sheets had stains on them the pillows were thin as paper and the shower was filthy with hair I. Them and the soap wrapper was on the floor and wet toilet paper behind the restroom door… I was very upset and unsatisfied would not recommend
- 4.5/5
Superb
- 1.5/5
The property was decent nice environment I did not like that I paid extra for early check in and was told that the room was not ready and when I called 2 hours later at 1 pm the room was still not ready and was told to wait another hour or two. And no one came to check on towels or toiletries I had to by and wash my own. Also I paid a $50 deposit and did not get a return. I turned in the key and left the room picked up and just needed bed change swept mopped and wiped down. And nothing thing my key card stopped working 32 hours before my check out time.
- 0.5/5
Tge staff here has a way to remove you from being able to get the booking.com price. Assign as I got my 20% discount my app started messing up. Then this week, I had to go through a different site to pay because it wouldnt work at all. Ive always paid on time and followed the rules; but this place is sheisty. No microwaves or fridges, broken windows, no laundry room or linens provided.
- 1.5/5
The property was decent nice environment I did not like that I paid extra for early check in and was told that the room was not ready and when I called 2 hours later at 1 pm the room was still not ready and was told to wait another hour or two. And no one came to check on towels or toiletries I had to by and wash my own. Also I paid a $50 deposit and did not get a return. I turned in the key and left the room picked up and just needed bed change swept mopped and wiped down. And nothing thing my key card stopped working 32 hours before my check out time.
- 0.5/5
Tge staff here has a way to remove you from being able to get the booking.com price. Assign as I got my 20% discount my app started messing up. Then this week, I had to go through a different site to pay because it wouldnt work at all. Ive always paid on time and followed the rules; but this place is sheisty. No microwaves or fridges, broken windows, no laundry room or linens provided.
- 0.5/5
I started getting my level 3 booking rewards!!! They found a way to not let people go through booking.com to get thr best price.
- 0.5/5
They found a way to not let people go through booking.com to get thr best price.
- 0.5/5
They told me I couldn't let the kids hunt for Easter eggs outside.
- 0.5/5
I finally got my level 3 status on booking.com and was getting a great rate here. The manager has a person who can hack booking.com and remove people from being able to pay online. They had been trying to get rid of me ever since I got my discount. So I spent all that time to finally get my discount just to get kicked out because of it.
- 0.5/5
They told me I couldn't let the kids hunt for Easter eggs outside.
- 0.5/5
They try to kick out anyone who is level 3 through booking.com. As soon as I got to level 3 I started experiencing problems booking my room. Apparently this location tries to block you from getting rooms if you have too good of a discount.
- 0.5/5
I had a room close to the wifi box so I was able to work. They never give you towels or even ask if you need anything. I had to clean my own sheets and blankets because they said I would loose my deposit if I asked for sheets again.
- 0.5/5
The manager yelling at me for standing outside my room and letting my child play outside. He made a muddy mess, cuz hes 7 and instead of politely asking me to clean it up she yells at me that theyre not gonna let me stay anymore or charge a fine or take my deposit. I did clean it up and my neighbors helped and now they cant use booking.com and neither can I.
- 0.5/5
The manager has a person who can hack booking.com and remove people from being able to pay online. They had been trying to get rid of me ever since I got my discount. So I spent all that time to finally get my discount just to get kicked out because of it.
- 0.5/5
They try to kick out anyone who is level 3 through booking.com. As soon as I got to level 3 I started experiencing problems booking my room. Apparently this location tries to block you from getting rooms if you have too good of a discount.
- 0.5/5
The manager yelling at me for standing outside my room and letting my child play outside. He made a muddy mess, cuz hes 7 and instead of politely asking me to clean it up she yells at me that theyre not gonna let me stay anymore or charge a fine or take my deposit. I did clean it up and my neighbors helped and now they cant use booking.com and neither can I.
- 0.5/5
The other people who stay here are nice and we made a little community together. But the manager hates people and is kicking me out because of it. The manager is rude, doesn't want to give out toilet paper. Won't send towels or sheets. There's NO laundry room most people do not have a microwave or fridge. They hate kids and tell us they have to play in a parking lot. Theres broken windows, holes in walls and if something breaks they charge ypu to come fix it.
- 0.5/5
The manager is rude, doesn't want to give out toilet paper. Won't send towels or sheets. There's NO laundry room most people do not have a microwave or fridge. They hate kids and tell us they have to play in a parking lot. Theres broken windows, holes in walls and if something breaks they charge ypu to come fix it.
- 0.5/5
They never give you towels or even ask if you need anything. I had to clean my own sheets and blankets because they said I would loose my deposit if I asked for sheets again.
- 5/5
Clean rooms, staff is awesome and so nice, price is great,
- 0.5/5
The robbed me said there was no rooms when they had already took em my money and did not give it back I do tvrecvoment this place for no one unless u wanna get scammed They are dis honest
- 4/5
Location. Other they’re being next to an interstate, it’s within 5 to 10 minutes of a variety of shops and restaurants. For the money, nothing to dislike
- 4/5
Location. Other they’re being next to an interstate, it’s within 5 to 10 minutes of a variety of shops and restaurants. For the money, nothing to dislike
- 4.5/5
Location
- 4.5/5
Location
- 1/5
The room was Not clean pain was coming the wall and restroom ceiling was full of mold over Tv was not working talk front desk to get a different room and said next day will get something but never did or fix the tv . I left I was trying to leave cancel but they said they couldn’t do anything because I booked through Experian they kept my deposit as well they crooks .
- 1/5
Rooms were a little musky the service was terrible. Horrible attitudes from the moment we walked into the front office. Accidentally cancelled 2nd night of booking and they wouldn't work with us / made us repay for the entire second night and still have us the same exact room without cleaning it up at all even. Smh
- 5/5
The manager Mina was so helpful and understanding with multiple bookings and stays
- 0.5/5
They suck Nothing
- 4.5/5
Superb
- 0.5/5
They suck Nothing
- 5/5
I've been here with my 2 boys for about a month now...we came back from Albuquerque. This is by far the friendly places we have been. I have my 12yr schnazuer with us and we love it
- 5/5
Customer service is amazing housekeeping is amazing I just wished the laundry room worked
- 5/5
The customer service is awesome Mina akie and the gentleman that works at night are so very nice
- 1/5
The room was filthy and reeked of mold and smoke. Pieces of the moldy ceiling had fallen on the dresser. A huge pile of bugs had been swept into a corner. The sheets had holes. The department of health should be notified about that motel, and it should be condemned. I am beyond disgusted that the proprietors would rent a room like that to a human being. I have pictures, if anyone here really cares.
- 5/5
Exceptional
- 5/5
Amazing place to stay
- 0.5/5
The worst motel in Whole Texas. Absolutely awful. Bedbugs, cockroaches. Personal with 10 IQ. They still didn’t make full refund.
- 5/5
Excellent stay
- 5/5
Clean room excellent staff
- 3.5/5
For the price of the room I can not complain much about anything
- 0.5/5
The robbed me said there was no rooms when they had already took em my money and did not give it back I do tvrecvoment this place for no one unless u wanna get scammed They are dis honest
- 5/5
amazing staff
- 5/5
Clean room , great staff !!
- 0.5/5
The price This is the worst room I have ever stayed in. The ceiling was falling down from water rot in corner, the ceiling debris was all over the credenza, light didn't work, phone didn't work, wifi didn't work. Shower smelled of mold.
- 2/5
Parking was easy.
- 4/5
Located on I-10 corner with major construction going on, but room was very quiet. It is surprisingly convenient. Owners are trying to update & modernize place, but it was very run down when they got it. They cleaned the room, but the flooring itself felt dirty. It may be linoleum that's so old when you walk on it You're picking up grit because house keeping really makes an effort to clean the rooms
- 4/5
Floors of Room. Was dirty
- 3/5
The location was nice The walls are extremely thin so you can literally hear everything from the rooms next to you and every little thing that goes on in the street outside. Also it’s been 5 days since I checked out and I’m still waiting to receive my deposit back!
- 2/5
The room had bugs and the beds were nasty and spider webs in the bathroom
- 5/5
Great and clean
- 5/5
Customer service all around is great I recommend this place !!
- 5/5
Koodios to house keeping!!! Very nice !!
- 5/5
- 5/5
Great customer service very professional,all workers are very friendly. Young man that works overnights is really cool
- 5/5
Mina in front office is very customer friendly and professional. She's the one I see every morning since we've been here :)
- 5/5
Great place to stay, affordable and on bus route. Excellent customer service all round ,both front desk and housekeeping/maintenance
- 1/5
First room had a hole punched in bathroom door, floor was super sticky and dirty, sheets were stained and prisons lubricant label over peephole. Was situated in another room but just taking my shoes off to get to shower my feet were extremely dirty from walking on unclean floor and there was water leaking from moldy leak in ceiling
- 1/5
Sad place. Needs to refund payment!!! Use to run hotel, and it was in great shape. Sucks now
- 4.5/5
Room was clean, AC/heater worked, & for what I had to do, location was convenient. It could be fancier looking, but at this rate, that’s asking a bit much. Also, although it is on interstate, bldg was well sound-proofed so noise wasn’t an issue. For the price, it was great.
- 3/5
I could not get checked in until 6:30pm, even though I had a reservation, because the rooms were not cleaned and ready. The young woman at the front desk would not put me in a 2 queen room as opposed to 1 king without an extra charge, so I had to wait. The keys she made always stopped working the next day. If you have to deal with someone at the front desk, try to deal with Mina, she is excellent, and my key had no problems after she made it. She is the only reason why I still gave staff a Good rating.
- 1/5
Front desk is rude and gave me a room with no fridge 😑
- 2/5
No fridge or microwave
- 2/5
The front desk women were helpful. It was a leak in the shower, it smelled like roach poop, the bed was uncomfortable, the housekeeping was rude, you had to hunt her down for towels , she never came to clean the room. The TV kept cutting off.
- 2/5
Will never give this place my cash again .
- 0.5/5
Nothing but homeless and construction there is no non smoking rooms the property is dirty on the outside dog poop there is no trash cans on the outside you got to walk a lot to the dumpster even those are extremely dirty filled with flies! on the property people cooking outside please save you’re money and go else where Nothing absolutely nothing!
- 1/5
Honestly this has been the worst place I’ve ever booked on Expedia. They cancelled my reservation without notice and they charged my credit card. Apparently they were overbooked. The front desk lady wasn’t helpful at all. I end up having to contact Expedia (still waiting for my reimbursement) so they called the front desk lady. All of this was at 11pm. At the end I had to book another hotel (this time through booking) for twice the price, all because the incompetent staff from motel 6 decided to cancel my reservation. Honestly don’t waste your money in that dumpster.
- 1/5
Immediately had to check out after checking in. The room was full of mold from top to bottom. Mold in the shower, mold all over the walls. Didn’t look like the room was even cleaned. bugs in the bed. smelled like somebody had just smoked a cigarette in the room. i’m 15 weeks pregnant and have a horrible mold allergy. Hotel wouldn’t refund me my money, but offered me a new room, even knew the next room was the exact same.
- 1/5
was terrible didn't stay there
- 2/5
The description said the property was non smoking and when we got there the rooms smelled like cigarette. We asked for a non smoking room and were advised by the front desk all the rooms are smoking. So if you see non smoking it's not correct. There was no refrigerator or microwave in our either.
- 1/5
Ac was the only good thing motel is in terrible condition.
- 4/5
Nice staff A lot of dog poop
- 5/5
Yes, everything was in working order. Mina at the front desk is so nice, and ready to assist with your accommodation. This is a great value for your money.
- 0.5/5
Everything
- 5/5
Great place for pet's Great price
- 5/5
Great price! Great location!
- 5/5
Housekeeping is great very quite location!
- 5/5
Friendly staff!!;great location
- 5/5
THANK-YOU
- 3/5
The room was mostly clean, stunk like cigarettes. Small stains here and there. Didn't test wifi or air-conditioning. Was warm enough and had alot of channels. Felt the staff could have been nicer and more helpful.
- 0.5/5
None The staff, she wasn't understanding my situation to accommodate me for the night. Shes very rude, and not a nice lady. I would not ever rent to this place, ever!!
- 0.5/5
Everything
- 1/5
Specifically, as I was preparing to checkout and was loading my car, the maintenance man did not give me a chance to close my car windows and began blowing dust and dirt in my face and in my car as I was loading it. He did not say anything or motion to me but just kept blowing the parking lot which I believe was in appropriate. I already had a previous incident where I was refused to check in after making a reservation and was turned away a few weeks ago. I will never stay here ever again.
- 1/5
Specifically, as I was preparing to checkout and was loading my car, the maintenance man did not give me a chance to close my car windows and began blowing dust and dirt in my face and in my car as I was loading it. He did not say anything or motion to me but just kept blowing the parking lot which I believe was in appropriate. I already had a previous incident where I was refused to check in after making a reservation and was turned away a few weeks ago. I will never stay here ever again.
- 5/5
I didnt receive hsk due to i clean everything and strip room myself ac itbworkd but i did feel hot which i already cleaned the vents as i cheked in
- 5/5
I didnt receive hsk due to i clean everything and strip room myself ac itbworkd but i did feel hot which i already cleaned the vents as i cheked in
- 1/5
Room dirty no trash can
- 1/5
Room dirty no trash can
- 1/5
The room was comfortable and was just what I needed. They did not offer regular room service or towel exchange. I was told the extended stay persons do not receive daily room service, however there was no set time interval at all for when it would be done.
- 0.5/5
Nothing the staff rips people off . They kept my change on 2 different occasions. Saying they don't have change . Nothing but loud homeless people making noise all night long . I'd give it a 0 if I could .
- 3.5/5
Very well lit
- 0.5/5
No refrigerator no microwave
- 5/5
👍
- 5/5
👍
- 1/5
Bed
- 1/5
Bed
- 1/5
We Had a reservation that the hotel gave our room away.
- 1/5
We Had a reservation that the hotel gave our room away.
- 3.5/5
No mini fridge or microwave in room. Need extra door lock to make us women feel safer.
- 1/5
Room staff and amenities.
- 1/5
Room staff and amenities.
- 1/5
The staff was not very friendly. They didn’t give my deposit back in full because of the towels were “dirty” and they had some stains on the bed padding (that were not from us).
- 1/5
The staff was not very friendly. They didn’t give my deposit back in full because of the towels were “dirty” and they had some stains on the bed padding (that were not from us).
- 1/5
The room condition was acceptable For a two week stay, there was no consistency in room service. I had to carry my linens and towels down to exchange. Additionally, I discovered I had an allergy to the down feathers pillow and blanket that they had provided for the room I notify the office however they made no actions toward changing them out from the benefit of my health ultimately being a veteran with a service-connected disability for asthma I ended up going to the ER the next morning due to having trouble with my breathing I further informed the office upon my return of which they still did nothing to accommodate the allergy. Unfortunately I was not able to depart for another situation stay due to my finances however I will say that I am thoroughly disappointed and disgusted with their lack of care and concern for the health and welfare of one of their obviously faithful patrons
- 4/5
The rooms are very clean and overall, it is a good value for the price. Mina at the front desk is always very pleasant, efficient, and courteous. The only thing that could have been better was that cleaning staff would not pick up items that had been left outside the room, such as washcloths and some trash left by guests who had nowhere else to put it.
- 4/5
The rooms are very clean and overall, it is a good value for the price. Mina at the front desk is always very pleasant, efficient, and courteous. The only thing that could have been better was that cleaning staff would not pick up items that had been left outside the room, such as washcloths and some trash left by guests who had nowhere else to put it.
- 1/5
I was turned away gor being white went to the front desk and while trying to check-in I was told the system wouldnt let her check me in I a said to the lady "ma'am Im in IT if you turn off your computer for a minute then turn it back on that should fix the problem cause it will reboot the system, she said "I cant do that because I dont have the password word only the owner does." To me that sounded like a total BS answer and while outside with expedia.com arranging my refund I watch 4 different car pull up Indian people (not native Americans) get out with luggage go into the lobby come out with their room keys and off to their room. So you tell me how it is that the ststem doesnt work for me but works for them. Im not a racist man never have been and for someone to be racist toward me infuriates me.
- 1/5
I was turned away gor being white went to the front desk and while trying to check-in I was told the system wouldnt let her check me in I a said to the lady "ma'am Im in IT if you turn off your computer for a minute then turn it back on that should fix the problem cause it will reboot the system, she said "I cant do that because I dont have the password word only the owner does." To me that sounded like a total BS answer and while outside with expedia.com arranging my refund I watch 4 different car pull up Indian people (not native Americans) get out with luggage go into the lobby come out with their room keys and off to their room. So you tell me how it is that the ststem doesnt work for me but works for them. Im not a racist man never have been and for someone to be racist toward me infuriates me.
- 1/5
The tv was in store demo mode and kept turning off
- 1/5
The tv was in store demo mode and kept turning off
- 4/5
Staff was friendly. Room was clean. Adequate accommodations for the price. I wouldn’t write home to mom about it, but it worked.
- 4/5
Staff was friendly. Room was clean. Adequate accommodations for the price. I wouldn’t write home to mom about it, but it worked.
- 1/5
There was stains, dirt, and hairs in the bed. Did they even bother changing the bedding? Also the toilet did not flush and it was leaking with a big puddle around it.
- 1/5
There was stains, dirt, and hairs in the bed. Did they even bother changing the bedding? Also the toilet did not flush and it was leaking with a big puddle around it.
- 1/5
No room service for long stays, cockroach’s in the rooms and tiny queen beds
- 1/5
No room service for long stays, cockroach’s in the rooms and tiny queen beds
- 3/5
Everything was ok
- 3/5
Everything was ok
- 1/5
I have not even received my refund for the deposit. I only stay there ft for 3 days. Very bad service and rude attitude from the front desk. Not accommodating at all. Had 3 request and they where ignored
- 1/5
I have not even received my refund for the deposit. I only stay there ft for 3 days. Very bad service and rude attitude from the front desk. Not accommodating at all. Had 3 request and they where ignored
- 3/5
Price was incredible but we did not have hot water, a bath room doorknob, tv access or connected room phone. Other then that it had comfortable beds.
- 3/5
Price was incredible but we did not have hot water, a bath room doorknob, tv access or connected room phone. Other then that it had comfortable beds.
- 4/5
It goes away after a little bit. It is from roaches getting into the ac units. But this motel does not have roaches anymore. They do a great job keeping the roaches away. Just need to clean out the ac units. I know this is the issue because I was an HVAC Technician for many years until I retired. Drink machine has been sold out for two weeks. Good stay. Good bed. They have an elevator which is nice if you have a lot of stuff. Very good deal overall 🙂
- 4/5
It goes away after a little bit. It is from roaches getting into the ac units. But this motel does not have roaches anymore. They do a great job keeping the roaches away. Just need to clean out the ac units. I know this is the issue because I was an HVAC Technician for many years until I retired. Drink machine has been sold out for two weeks. Good stay. Good bed. They have an elevator which is nice if you have a lot of stuff. Very good deal overall 🙂
- 1/5
The room had roaches and it was not clean
- 1/5
The room had roaches and it was not clean
- 2/5
Room was never cleaned
- 2/5
Room was never cleaned
- 5/5
We booked more nights here. Very good
- 5/5
We booked more nights here. Very good
- 1/5
Room was awful, it smell bad, the sheets had dirt and you hear noises thru the night. You do get what you pay for.
- 1/5
Room was awful, it smell bad, the sheets had dirt and you hear noises thru the night. You do get what you pay for.
- 5/5
EXCELLENT! I will be booking 4 or 5 more days today
- 5/5
EXCELLENT! I will be booking 4 or 5 more days today
- 1/5
This was thee absolute worst experience I have ever had! I plan on calling the Texas health department because it was that bad! I would never recommend this place! They are going to get some one sick! The way the rooms are advertised is completely false! The last straw was roaches crawling out of the bed frame and across the bed!
- 1/5
This was thee absolute worst experience I have ever had! I plan on calling the Texas health department because it was that bad! I would never recommend this place! They are going to get some one sick! The way the rooms are advertised is completely false! The last straw was roaches crawling out of the bed frame and across the bed!
- 1/5
The towels were abysmally thin and small and the wash cloths stained, i assume from others cleaning the black from their feet. There was no maid service beyond the mopping I had requested, and when I went to the office ro request more towels, I was told the maid was gone for the day, so I would have ro wait until the following day. I was never sure whether the staff understood anything I said.
- 1/5
The towels were abysmally thin and small and the wash cloths stained, i assume from others cleaning the black from their feet. There was no maid service beyond the mopping I had requested, and when I went to the office ro request more towels, I was told the maid was gone for the day, so I would have ro wait until the following day. I was never sure whether the staff understood anything I said.
- 1/5
Everything in your pictures are a lie! They don't have many things that are listed or in pics! No ice machine! Roaches and in a not so great part of town! V
- 1/5
Everything in your pictures are a lie! They don't have many things that are listed or in pics! No ice machine! Roaches and in a not so great part of town! V
- 1/5
Stayed 9 days! Only had 1 ice machine and it was broken. They never came in and swept the floor or made the bed. When i asked for clean towels i was accused of stealing them! There were roaches ...never book on Expedia without seeing the rooms first! This place was a dump! And in a bad part of town!
- 1/5
Stayed 9 days! Only had 1 ice machine and it was broken. They never came in and swept the floor or made the bed. When i asked for clean towels i was accused of stealing them! There were roaches ...never book on Expedia without seeing the rooms first! This place was a dump! And in a bad part of town!
- 1/5
The front desk refused my reservation and I was forced to go to another motel. The situation seemed fabricated as the motel was not completely full but no consolation was made by the front desk assistant.
- 1/5
The front desk refused my reservation and I was forced to go to another motel. The situation seemed fabricated as the motel was not completely full but no consolation was made by the front desk assistant.
- 1/5
They are all booked,and charge it aready
- 1/5
They are all booked,and charge it aready
- 4/5
The room was clean and smelled fresh. Conveniently located near several restaurants.
- 4/5
The room was clean and smelled fresh. Conveniently located near several restaurants.
- 1/5
Poor poor
- 1/5
Poor poor
- 5/5
GREAT great
- 5/5
GREAT great
- 5/5
GREAT great
- 5/5
GREAT great
- 4/5
The staff was pleasant and the room was nice.
- 4/5
The staff was pleasant and the room was nice.
- 2/5
For a single woman traveling across country this place looked a little scary. I didn't stay it looked more like cracktown to me that's just the surrounding areas.
- 2/5
For a single woman traveling across country this place looked a little scary. I didn't stay it looked more like cracktown to me that's just the surrounding areas.
- 2/5
There was cockroach’s in my room, the room didn’t have a fridge or a microwave. All in all a bad experience
- 2/5
There was cockroach’s in my room, the room didn’t have a fridge or a microwave. All in all a bad experience
- 1/5
TV Did not work and staff did not believe me that the remote control was broken. Will never stay there again.
- 1/5
TV Did not work and staff did not believe me that the remote control was broken. Will never stay there again.
- 2/5
staff, aid conditioning and parking was no issue. the room wasnt 100 percent clean, there was roaches and room had a bad odor
- 2/5
staff, aid conditioning and parking was no issue. the room wasnt 100 percent clean, there was roaches and room had a bad odor
- 1/5
Worse room i have ever stayed,i will never stay at a 6 days inn again,no refrigerator, no micro wave,room smelled horrible, ice machine was not working,bed was awful, not enough towels,
- 1/5
Worse room i have ever stayed,i will never stay at a 6 days inn again,no refrigerator, no micro wave,room smelled horrible, ice machine was not working,bed was awful, not enough towels,
- 5/5
Room was clean
- 5/5
Room was clean
- 1/5
Felt like an institutional cell. Not warm and inviting. Trash everywhere. Dog droppings matter everywhere. I brought it to the hotel’s attention and they did nothing. There’s a homeless camp near, Someone tried to break into my rental car. I asked the manager to review the camera footage so I can file a report. They did nothing. Even after several requests.
- 1/5
Felt like an institutional cell. Not warm and inviting. Trash everywhere. Dog droppings matter everywhere. I brought it to the hotel’s attention and they did nothing. There’s a homeless camp near, Someone tried to break into my rental car. I asked the manager to review the camera footage so I can file a report. They did nothing. Even after several requests.
- 1/5
👎
- 1/5
👎
- 1/5
Absolutely horrible. Very dirty. Cracked electric wall outlets. Musty smell. Bathroom was atrocious sheet rock stained and crumbling had to cancel and get a refund and seek a room elsewhere
- 1/5
Absolutely horrible. Very dirty. Cracked electric wall outlets. Musty smell. Bathroom was atrocious sheet rock stained and crumbling had to cancel and get a refund and seek a room elsewhere
- 5/5
Good
- 5/5
Good
- 3/5
The people were very nice but this is not a good part of town. The room was sparse but clean however the shower was like a cave and in bad shape and I would not use it. Two small bars of soap were the only toiletries offered. Pillows very thin, bed OK. Parking area had a lot of loose trash in it.
- 3/5
The people were very nice but this is not a good part of town. The room was sparse but clean however the shower was like a cave and in bad shape and I would not use it. Two small bars of soap were the only toiletries offered. Pillows very thin, bed OK. Parking area had a lot of loose trash in it.
- 2/5
At first room looked clean, but later in the evening is when the bugs came out.
- 2/5
At first room looked clean, but later in the evening is when the bugs came out.
- 5/5
Mena and her office staff are always nice and helpful. The 2 housekeepers they have are absolutely amazing and such sweethearts along with being very hard working. If your looking for a place to stay visiting San Antonio or just passing through def stay here. They are dog friendly.
- 5/5
Mena and her office staff are always nice and helpful. The 2 housekeepers they have are absolutely amazing and such sweethearts along with being very hard working. If your looking for a place to stay visiting San Antonio or just passing through def stay here. They are dog friendly.
- 1/5
I Seen cockroaches on the floor. the bathroom door had a big hole on it. The door didn’t close properly overall will never stay here again.
- 1/5
I Seen cockroaches on the floor. the bathroom door had a big hole on it. The door didn’t close properly overall will never stay here again.
- 1/5
First impression was yikes. Arrived after dark and very few cars patked in lot. A couple of guys hanging out on 2nd story railing made me nervous. Toilet was stained, seat broke. Ordered puzza. Went to grab a slice about 20 minutes after it came and there were a couple roaches in the box. I did let the desk know. Not somewhere i would stay again. The beds were comfortable and clean.
- 1/5
First impression was yikes. Arrived after dark and very few cars patked in lot. A couple of guys hanging out on 2nd story railing made me nervous. Toilet was stained, seat broke. Ordered puzza. Went to grab a slice about 20 minutes after it came and there were a couple roaches in the box. I did let the desk know. Not somewhere i would stay again. The beds were comfortable and clean.
- 3/5
It was ohh ok
- 3/5
It was ohh ok
- 5/5
Older motel kept in pretty good shape
- 5/5
Older motel kept in pretty good shape
- 1/5
Terrible all the way around
- 1/5
Terrible all the way around
- 5/5
Great stay the front desk were really helpful with any of my needs ! Quite place at night and quality employees
- 5/5
Great stay the front desk were really helpful with any of my needs ! Quite place at night and quality employees
- 5/5
The staff was very helpful and courtesy
- 5/5
The staff was very helpful and courtesy
- 5/5
Today I was the difficult customer and DJ at the front desk handled it perfectly. I've been here a few weeks and today was one of those days.. The beds are so comfortable and housekeeping is so nice. I've been getting my coffee from across the street at the circle k they have a coffee bar there pro tip save your cup and you can get a discount on refills. Also there is a dollar tree in walkable distance as well as McDonald's taco Bell Jack in the box and a Jim's restaurant
- 5/5
Today I was the difficult customer and DJ at the front desk handled it perfectly. I've been here a few weeks and today was one of those days.. The beds are so comfortable and housekeeping is so nice. I've been getting my coffee from across the street at the circle k they have a coffee bar there pro tip save your cup and you can get a discount on refills. Also there is a dollar tree in walkable distance as well as McDonald's taco Bell Jack in the box and a Jim's restaurant
- 1/5
It's infested with cockroaches. I was unable to sleep. There's also bed bugs.
- 1/5
It's infested with cockroaches. I was unable to sleep. There's also bed bugs.
- 1/5
I was needing to cancel reservations with motel 6 I had checked in and in the first room there we're bed bugs on bed they put me in another room and I found stains on blankets then they put me in another but still felt like was getting bitten by bed so decided to cancel reservations and left i need to be reimbursed the money because I didn't stay
- 2/5
Sheets and towels were stained and dirty. Run down facilities. Service staff was rude. Will not be returning back.
- 2/5
The covers smell bad. The towels smelled bad. It said non smoking but smelled like nothing but smoke. The room was clean. But it had a bad smell. When I first walked in there were roaches. Inside the shower too.
- 1/5
Rude man at front desk. Filthy property parking lot with lots of potholes. Then when we got in the room and started to get comfortable, the biggest ROACH came down the wall above the door.
- 1/5
The absolute worst place and lying staff ever. I booked a 1 room stay for 5 days but WENT IN PERSON TO CANCEL THE RESERVATION, due to my sister being transferred to the ICU. Front desk told me to contact Expedia to cancel which I did. Front desk then told me it is cancelled from their end, you will have to wait to see how much of a refund you get because they might charge u the first night. I replied, with why would you guys keep any of the money ? I came in person to cancel less than an hour from booking it ? Employee said it would be up to the manager but that it was cancelled. I contacted them again and they LIED TO ME SAYING THAT I NEVER SHOWED UP AND WILL NOT REFUND ME. We had a full blown conversation, who did she and I talk to then if not each other in person ? A ghost ??!!! They are giving false information, lying to customers and stealing money! I even purchased cancellation protection and they refuse to honor it. This place should be closed forever! Stay as far away from this motel 6! I even told them to check July 3rd between the hours of 9 pm to 11 pm and they will see me in person canceling and talking to front desk! But will refuse to review video so they continue to lie about how I was a no show.
- 2/5
There is a wooded area in the back of the property, where homeless people were living and it made me feel very unsafe!
- 1/5
There were dead roaches everywhere, stains on the walls and sheets and dead roaches smeared on the walls and I would like a refund I’m very disappointed and never will be back and will be reporting this hotel
- 1/5
No elevator
- 5/5
Great motel to stay in
- 1/5
I booked a deluxe king room with Microwave and Fridge. I did not get any of that. They could not find my reservation in the system and placed me in a room with double beds no microwave no fridge and main thing THE SHOWER DID NOT WORK!!
- 2/5
I’ve always said staying at a hotel / motel for cheap is not bad. You’re there just to sleep. I got this hotel based off reviews alone, so from that I saw great reviews but staying there made be question those reviews. So with that being said remember you get what you pay for. Rooms were fine since there just to sleep but not only did we have trouble getting into our room and then the outlets weren’t working so we couldn’t charge our phones. Bed sheets had a couple stains on them and even a towel or two. Our bath room door was basically broken and we couldn’t close it cause we’d risk it breaking on us and I was not gonna let that happen cause then they’d charge us for the damages. I also asked for a non smoking and got a smoking room. So all in all we used the room for just to sleep but at least keep up with the amenities. I hate to leave bad reviews but I wouldn’t wanna let someone else fall for the pictures they have put up on the site and think it’s gonna look the same.
- 5/5
Really good stay
- 1/5
Charged me an additional $50 when I got here to check in for a “deposit” on the room. Never have I been charged a deposit or anything they usually put a card on file to hold. I book with Expedia all of the time and of course the pictures they have posted do not even match the poor condition of the motel or the rooms. Then when I get to my room it’s filthy and trash everywhere obviously the room wasn’t cleaned after the last person checked out. I asked for a manager and of course I got the response “she is not here” if you are traveling from out of town do not come to this hotel it is super sketchy and filthy. They advertise a microwave and fridge in the room and they are both sitting on the floor in the corner. The microwave is just sitting on top of the mini fridge… terrible place and one of the nastiest I have ever been to. Definitely will be getting ahold of corporate so they can come and take a look at this terribly ran place. If I could rate this zero stars I would!! Do not book here!!! I reserved a non smoking room and the room smelled so bad of smoke. Also mold in the shower. Didn’t even take a shower because the shower was so filthy and moldy.
- 5/5
I had a great stay here, friendly staff, clean room and convenient. I recommend
- 5/5
very quick Check In process!
- 5/5
Great stay at motel 6 the staff is great
- 5/5
Dj from desk was very nice an overall great stay
- 5/5
Great stay clean everything was good. Dj was a great helped me find food and everything i needed around the area.
- 5/5
DJ is very kind! This hotel has amazing customer service!!
- 2/5
First room a/c not working but they offered a new room, new room had coacrouches
- 1/5
Worst place I've ever stayed in my life. Smells like cigarette smoke, people drinking all night long walking in the roads. Not a good place for a family or single woman.
- 1/5
It was dirty, smelled like weed and the bed sheets were stained with yellow spots and what looked like makeup.
- 5/5
This hotel was very clean, very polite staff, 10/10 I recommend!!!
- 5/5
I like the convenience location and the staff are very friendly and helpful.
- 1/5
There was mildew all over the air conditioning unit, inside the shower around the tiles, the shower curtain was dirty, and I took a clean white washcloth got it wet and white the floor to see how clean it was, the washcloth turned dark black. The microwave had damage to the inside Which makes it unsafe to operate, when I heated up my coffee it smelled weird like burning copper.
- 5/5
Hotel is slightly on the old side, but well worth the stay for the price.
- 1/5
Not clean, the floor is very dirty, the room door is difficult to use, the elevator smells bad, the room price is not suitable for the room, there is no breakfast, and the bed smells bad.
- 1/5
Picked a small motel, to be close to work for the weekend. Worst mistake. The photos online made it look clean and comfy. If was far from it. There were roaches, no covers on the outlets. Fire alarm didn’t have the alarm. Tile in shower falling off. This was the worst motel/hotel we have stayed at.
- 5/5
Great place!
- 3/5
The motel, itself, wasnt a bad place if you want to stay for a night. The only problem was the floor was dirty
- 1/5
Room was dirty I spilt some water and upon cleaning it the towel was black along with a broken air conditioner and mattress having stains all over the sheets.
- 2/5
Bathroom door was broken and I found multiple dead bugs in the room. The roadway is so loud next the the hotel I couldn’t sleep at all.
- 1/5
Too many homeless outside by the parking area, also we got room 302 on the 3rd floor , no elevators available. Toilet was leaking so they gave us another room. Second room right by the entrance a syringe with blood and the room itself was clean but smelled like rat poison. We had to leave and get another hotel
- 5/5
😊
- 5/5
Great place for a clean room to sleep. Front desk was helpful and responsive. Very low budget so it makes sense no chair in the room for a place to sit. Awkward. Jim's Restaurant right next door had better than average cafe food, great staff and service.
- 2/5
Toilet was not bolted to floor, asked for handicapped accessible room, put on second floor with no elevator.
- 1/5
Stains all over the walls, sticky floors, uncomfortable bed. Not to mention the wannabe pimp outside and the people smoking weed everywhere. Definitely get what you pay for. Do yourselves a favor and skip this place.