La Quinta Inn & Suites by Wyndham San Antonio Airport

Staff was ok but our room floor was wet throughout our stay and never dried even after placing towels on the floor because it’s slick. Room at 6th floor.

Staffs were very nice It’s old, too many things needed to fix, AC and bathroom fan make noise, elevator is falling a part, and it is next to highway with highway view, the breakfast was very low quality

Muy buena atencion, limpieza y buen organizado.

The incoming host was super nice. The elevators were smelling and dirty

Exceptional

Not a thing. This place is nasty, furniture is dirty and torn, bathroom has wallpaper hanging off the wall. Staff was hateful and rude at checking in and out. Dogs were everywhere and they barked all night. Not a safe lay out for going to the room winding halls lots of unsafe corners. .

I was falsely accused of...

Generous breakfast. Good AC. Beds were not hard. Had microwave and fridge. Nice soap/lotion/shampoo. Didn't smell like truck stop soap. Toilet too low for seniors. Fridge froze everything we put in it. Pool was full of insects and debris all 3 days. They said they were having it cleaned however it wasn't for our stay. Would be nice to have more TV stations to choose from. Trash wasn't emptied nor fresh towels/wash cloths brought during our 3 night stay. Window curtain didn't close all the way.

Clean room, nice maintenance, good view, staff helpful, quick to get food services, quiet, secure, nice swimming options

Pleasant

Exceptional

Rooms are very outdated

Disappointing

Good

Super friendly staff. Helped get us back and forth to airport smoothly. Best breakfast set up I have ever seen!

Location cleanness, room was spacey Definitely the lady in front desk. (The one whom work the late shift) She was very rude,short beyond condensate. Not once but twice . I asked her for towels & I guess she hadn't had a good day, only cz I had already paid for the second day if not I would of left the premises, the other time was even worse! Same " Lady"! I loved the hotel & other staff etc..but will not stay in this particular one ,ever again!! It made me feel So uncomfortable having to walk right in front of her with that ugly attitude body wise amd even worse verbally

Very good

Exceptional

Exceptional

Breakfast was good.

Excellent hotel

The hotel is excellent in all aspects

Location is close to SAT with free airport shuttle. Good complementary breakfast. Lots of restaurants and shopping close by. Room was a nice size, but smelled musty, floor was dirty and bathroom shower had heavy mold around the base and the hair dryer did not work.

Hard floors, non carpet. Pool was kind of dirty, children playing at the hot tub.

Very poor

Nothing. This place is out dated very badly. Definitely not what the pictures show. The hallways don’t have hair or ventilation rooms smell old and so humid and wet . Won’t ever stay here again.

Location was good I had to move rooms due to mold on the ac unit and the room smelling. The room made my wife and I have allergies all day

Breakfast Great, Desk Staff very helpful, even helped me with my I phone, Beds very comfortable,

Very good

Good

The hotel is in need of an update. The smell when I walked into the lobby is an old smell.the panel withthe buttons in the elevator was loose, someone had scratched names on the inside of the elevator door, the hallway was hot, the window in my room had lip/face marks all over it, my room smelled like mildew. I felt like I smelled like the room when I left the next day.

Exceptional

Exceptional

Pleasant

Exceptional

We loved the staff. They were very friendly and helpful

The commode was not cleaned for months. It had so much mold.

Everything it was so clean comfortable and spacious.LOVE IT WILL COME AGAIN..... Well the staff so friendly and helpful..

I loved the cleanliness of the hotel. Sad I did not get to view the pool most of our days was spent either at seaworld or the lake. N/A

Room was nice, felt bright and fresh Halls were dirty, not vacuumed well Carpet was fraying Wallpaper peeling Ice machine not working Cockroaches around pool

Everything , it’s very secluded , privacy was amazing the security was amazing. The pool time was perfect & the breakfast was amazing. We had no issues I would definitely stay here again. We LOVED everything

Honeslty how close everything is Only thing I could say was just one or two cars just sitting in the parking lot driving around at night other then that an exceptional stay was very very pleased

Exceptional

Exceptional

Good for an overnight quick stay to get sleep then drive to the coast

Everything was great

Price

How easy it was to check in check out and navigate the property, parking and security were on top of everything to make sure every vehicle is safe

Exceptional

Everything. It was very kid friendly & clean. Nothing

Nothing at all. The overall experience wasn’t what I was expecting considering I was giving this property another chance after my first horrible experience there prior.

Staff was very friendly, but our roo. Had issues. Bed was horrible. Tub was very slippery and I'm handicapped. Almost fell.

Great.

It's okay

Everyone was so sweet and helpful!

Very good

Exceptional

Check in was quick and painless. Very close to the airport departures. Perfect for rental car drop off. The pool area is large and clean. I will be back.

Good hotel

to many dogs in the lobby

Location That roaches were falling from the ceiling in the middle of the night. When I told front desk they just aww sorry. Didn’t offer nor show any interest to resolve issue or at least say sorry for the inconvenience.

to many dogs in the lobby

That roaches were falling from the ceiling in the middle of the night. When I told front desk they just aww sorry. Didn’t offer nor show any interest to resolve issue or at least say sorry for the inconvenience.

Superb

Superb

Great location and staff. There were several knats in our room. Everytime we'd kill one there was another. Also the carpet throughout the lobby and halls, along with walls and baseboards were dirty. It was a weird smell in our room when we entered but we brought our own disinfectant and deodorizer. Toilet seat was scuff up and unstable. Beds were not as comfortable as we'd hoped for. It was disappointing but it was only for 1 night.

I made a mistake on tge date due to i was there to burial of my father and book the wrong date and they would not give me a refund. I will look for another hotel from now on ver disappointed with ownership.

Nothing comes to mind. Extremely dirty and in disrepair. Left almost immediately.

Nothing comes to mind. Extremely dirty and in disrepair. Left almost immediately.

There were several knats in our room. Everytime we'd kill one there was another. Also the carpet throughout the lobby and halls, along with walls and baseboards were dirty. It was a weird smell in our room when we entered but we brought our own disinfectant and deodorizer. Toilet seat was scuff up and unstable. Beds were not as comfortable as we'd hoped for. It was disappointing but it was only for 1 night.

Very good

The staff were very nice and caring. They made sure I was all set for my stay. The airport shuttle was amazing and helpful. I enjoyed my stay and would stay again if I were to come back. Also the hot tub was nice!

Superb

Only thing I like the people in the front desk and the location I didn't like the room cuz they told me when I booked it online I was supposed to get a a big bedroom with two queen bed with a big size. It's so far and they end up. I got two small queen bed and it was really tiny room and room was on clean. The towels are unclean and was kind of

I didn't like the room cuz they told me when I booked it online I was supposed to get a a big bedroom with two queen bed with a big size. It's so far and they end up. I got two small queen bed and it was really tiny room and room was on clean. The towels are unclean and was kind of

Exceptional

Location I made a mistake on tge date due to i was there to burial of my father and book the wrong date and they would not give me a refund. I will look for another hotel from now on ver disappointed with ownership.

Bad

Good location

I will stay here again.

The location was good for where we were visiting and around good shopping areas It was messy and dirty in halls and elevator. They also had a sign that said housekeeping wouldn’t be available daily, so it made me feel like my room wasn’t going to be cleaned.

I really loved the all you can eat breakfast buffet: eggs, sausage, waffle station, assorted cereals, banana, oranges, apples, coffee, hazle nut and french vanilla cream apples,cranberry juice, apple juice, and orange juice. noisy guess talking in the hallway after 12:00 AM.

The location was good for where we were visiting and around good shopping areas It was messy and dirty in halls and elevator. They also had a sign that said housekeeping wouldn’t be available daily, so it made me feel like my room wasn’t going to be cleaned.

Superb

The elevators need a make over but other than that it was clean, and quiet, which I like.

Would stay again

Nothing

Great location. The premises were in great condition, no complaints. Nothing

I liked how there was daily complimentary breakfast and pool/hot tub on site. The hotel is a little more run down than what is shown in pictures.

Best regards, The bathroom felt a bit oldish, and the coffee machine in the room was not operational.

convenience spot rooms are clean. very comfortable beds and mins from downtown nothing I'm sorry everything was good ?

Vicinity to airport It was not clean, bed not comfortable, dogs barked a lot

The room was really comfortable and nicely appointed. One light bulb was out, near the entry, but overall the lighting was fine. The breakfast was great….much appreciated. Everyone was friendly and helpful.

I liked how there was daily complimentary breakfast and pool/hot tub on site. The hotel is a little more run down than what is shown in pictures.

I forgot the name of the man at the counter in the afternoon, but he was very helpful, welcoming, and a real pleasure to deal with. Best regards, The bathroom felt a bit oldish, and the coffee machine in the room was not operational.

Nothing it was dirty carpet was stained walls and doors light smell in room Stains all over the carpet and walls and doors ugly smell

It was not clean, bed not comfortable, dogs barked a lot

We enjoined our stay, clean, staff friendly and helpful

All they told me it was they were sorry.

Love the staff, everyone was so friendly and at one of the busiest times of the year, Fiesta. The staff

The room had a work A/C unit The breakfast had limited amenities as well as the first room we book was dirty. Had dust on the desk, fridge and tv didn’t work. Then the new room received didn’t have working Eletric socket near the bed. Their chipping on the wall as well as stain on the walkway in the hallway. They didn’t provide enough towels for amount of people staying in the room.

Nothing

Nothing That my room was dirty and the ac didn’t work.and They didn’t do anything about

The toilet had a loud flush, the air vent in rr was short circuiting this was in the 7th floor.. we had moved rooms becuz the ac wasn’t working in the first room assigned to us

Employees were kind and helpful. Traveling on business and my stay was only one night. The hotel is a little dated and appears to be somewhat renovated. The breakfast was plentiful and maintained.

Very good for overnight for early flight

Good

Exceptional

For the stay it was okay, but the shower was dirty and so was the pool. The elevator floor had a whole in it and one of the wall sockets had a piece of metal in it. But besides that everything else seemed pretty good !

Nice clean room, great location at the airport, and they offer airport parking for a low fee. My only problem was the air conditioner fan was on continuously; I couldn't shut it off, and it was cold! I had to turn on the heat to get the room to warm up on a 90 degree day!!

The hotel was convenient to the airport and downtown! There weee minimal food options available, but many restaurants within a few miles. There was a leaking ice machine, but a minor issue. Overall, a well priced option!

I loved they offered a crib for my baby Didn’t bring more towels

Great location clean Only complaint was checking in or getting help at the front desk was a long wait parking was a little difficult being so packed and booked

Good location. Clean Air temperature either too cold or too hot

Location ,breakfast was outstanding,staff was very friendly and helpful! Breakfast shoukd last at least til 1000! You could hire a few more housekeepers, huge building,!

I liked everything!

Very good

Everything Nothing

Dirty sheets and price for one night was way too high and unfortunately breakfast was much to blan

The location is pretty decent as in surroundings the TV was set pretty low and surprisingly small for the room Dirty sheets and price for one night was way too high and unfortunately breakfast was much to blan

I have to leave.

Great location and peaceful place for you to be. I have to leave.

Everything Nothing

THE PROPERTY WAS WELL MAINTAIN EXCEPT THE ROOM WAS NEVER CLEAN THE 3 NIGHT STAY WE WERE THERE. THE EXHAUST FAN WAS LOUD AND HAD TO BE DISCONNECTED AND THE TOILET FLUSH WAS LOUD AS WELL.

Good

The people who work there are great There is obviously a lot of deferred maintenance and short-staffing for the housekeeping crew. I've been staying there off and on for years and I really feels like it has dropped off

Exceptional

There is obviously a lot of deferred maintenance and short-staffing for the housekeeping crew. I've been staying there off and on for years and I really feels like it has dropped off

Very good

Exceptional

They advertise room service but it is a hoax. If you call they will charge you $5 just to connect you to Grubhub or similar, then they charge you more for the food than the menu advertises plus another extra if you want to pay with card over the phone. It seems like a fraudulent way to get extra cash from you, they should just say call grubhub, doordash or similar on your own. When I told front desk they nodded in understaning, they know this is not right, and they offered free drink and snack from their poorly stocked little shop.

staff was great, rooms 2 stars..

Staff was on top of everything. Quality of food was good. One room was very cold. But overall breakfast experience was good. Need to replace some chairs that looked very nasty and makes the hotel look bad.

Location IS everything. Staff was amazing and Alex always goes above and beyond. Pillows are too soft

Musty ac units, cockroaches inside and outside.

Breakfast was good. Could have gotten more bacon lol

Very nice room and good property

Great location. Great staff. Wish the room was cleaner.

The room not clean didn’t have toilet paper. Containers in restroom not filled. They were empty. And when we needed something we had to still go to front desk to get it

Other than that, everything else was smooth. Please consider employing staff who are actually morning people. No one wants to wake up and deal with nasty attitudes!

Dogs barking all night and loud people next door

The room that I stayed in was really humid and muggy. Smelled old.

Nice outdoor motel in a nice location with easy access to the free way . The AC in my room was not going below 72 but I just called the front desk and he quickly assisted me in moving to another room. I really appreciated that. Overall good stay.

The room looked dated.

Breakfast good.

Stayed in two different t rooms. One was kinda grimy the other was not as bad. You can tell they have updated a few items in the rooms like candies and some flooring but it’s mismatched. I was expecting a higher quality hotel basted on the ratings. The rooms were load and doors didn’t gently close so noise from other rooms or hallways nose was heard clearly.

Clean, comfortable, good location The breakfast, but I guess you’ll never change it. Powdered eggs Just thinking, you should put an access gate on the back side of the hotel. That would make so much easier to walk to Specks or Walmart, off the couple restaurants back there. Have it key card access only to keep out the thugs. Oh yea Ty, we did not get to see Alex :(

Breakfast was excellent and the stay was nice and quiet got lots of rest. I will be coming back for sure. Location is perfect for shopping needs. n/a

No water pressure. Lots.of smells. Not like it was 3 years ago.

There was no passage through the big iron gate except the car entrance. We wanted to walk to the nearby shops and restaurants, but we had to walk all the way to the street entrance, then all the way back to the back side of the property to get out.

The room was clean, the breakfast menu was hot and sufficient. The airport shuttle was an excellent amenity.

Staff was helpful Room was clean Bed was a bit softer than I'm accustomed to but i slept fine (had to get up early anyway). Close to airport and shuttle came to get me soon after I called hotel Bed was a bit softer than accustomed to Could not close curtains completely to block out the outside lights (but I brought a sleep mask which helped) Couldn't get to bank before I left home, and there was nothing nearby - that I could tell - where I could get cash (so was unable to leave tip :-( ...)

I liked that it was close to the airport and Walmart. At a glance it appears nice and clean. The beds are not as luxurious or as inviting as photographed but they aren’t entirely uncomfortable. The continental breakfast was decent. It was dirty and in need of repair. Carpet was peeling up, panels in the elevator loose and floor damaged. First room I was assigned felt sticky and tv didn’t work so I changed rooms; the second room smelled musty and there was a dead roach on the floor in the morning when I woke. And the shower is situated in such a way where you must step inside to turn it on, so enjoy a cold shot before it turns warm. Some staff was nice, others not overwhelmingly friendly or helpful.

This day was great. Awesome breakfast.

Great as always. The shower had very little water pressure. Other than that, all was excellent.

The new room had not been cleaned very well. The bathroom was much better than the other room. This is the third time with this motel in texas.

The service

Clean very inexpensive room right at the airport. It is always the place to stay for a next day early morning flight.

The air condition was not working lucky I guess the rooms all had air condition in them it was just the general halls and downstairs area lobby that did not so it was stuff.

The sign at the front desk, "we do not provide daily house keeping" there was no hand soap in the room. The motel provides in room coffee. It was not replaced after the first day. We stayed for six days. We will choose another motel when in San Antonio next time.

Great parking. Great location with in town. The mini refrigerator was noisy

We enjoyed our stay, location was great, rooms were clean, facility was kept up, parking lot security was on top of things. Ensuring us our vehicle would be safe in the back part of lot!! All good no negative

Hot tub was broken one day and comforter was dirty on check-in. Room service only everyother day and towels not restocked.

The rooms smell so bad like Clorox or like being at a veterinarian office , it was hard to sleep the blow dryer was partially working.the water pressure is very low and the water took a little while to go down the drain in the shower for the most part the air conditioning is loud smell and ac hmmm not sure what to do for my next trip..

This is a very very nice place the staff was excellent, very knowledgeable about the airport. The shuttle to the airport was excellent. I was able to drop off my daughter, and then they came back and picked me up back to the Hotel made it very easy to get around to the airport. Breakfast was Excellent also very clean.

Everything

I liked the location, that is it. Some staff members were rude, when we needed toiletries none were provided. The pictures are deceiving, the room locks are cracked, and it’s dirty. Our room door had a huge gap from the lock, the ac unit stops randomly even on the continue setting & there was a weird smell in the room and halls.

Nothing The hotel Lobby and the carpets in the hallways were dirty.

Location Location Location N/a

Nothing really positive to report Front desk personnel was extremely rude, and definitely had no willingness to help with my situation. The interior of lobby smelled of marijuana. Our room was filthy, the floor carpet was sticky, someone spilled something and wasn’t cleaned. The bathroom toilet and towel holder both broken. Toilet paper was used (more than half gone) as new guest it should have been replaced. There was no extra and had to call downstairs for another roll. Shower had hairs in the tub from previous guests, gross!

Mediocre

All was good!!

Stacey was friendly and our check-in process was smooth and professional. Our rooms were good. Their room service was delicious. We ordered ceasar salads and calzones as it was late 10:30pm. So glad we stayed here. Breakfast options were good too. Good options.

Loud patron, noisy, slamming doors, running, talking, and cackling.

See my Google review

The room was clean, very nice front desk staff

The staff were incredibly friendly and helpful! Room was clean and service was superb. Breakfast menu was a standard discount chain fare. None of the three computers or the printer in the business center were functioning.

The rooms are spacious Good location with restaurants and a mall close by

The location is perfect. We’ve stayed there before and always have a great experience. They have an excellent staff.

Professional customer services, I loved

Clean room. Great staff

Room had a mold smell and the fan in the restroom was making noise. The room was hot AC was not working well. The light switch had a short in it had to click it on and off to get it to come on.

Nice

Expensive for one night

the location is good and the room was comfortable it took a while to check in there was only one staff checking people in. Next to him was maybe the manager counting money and chatting with an older employee while three group of people waited to get checked in

Very comfortable.

Beds were terrible, someone came in my room while I was in the bath room did not knock just walked in thinking no one was there. I complained to the manager & they said they knocked twice. They did not but then they just walked in anyway & it startled both of us because. They offered me a soda??? I told them no thanks but I asked if they found that weird that someone just walks in your room & they just looked at me & said sorry she knocked. Safe to say I will never go back there ever.

Hotel was decent, definitely not the best, wallpaper was peeling on our floor, hallways and elevator reeked of cigarette and w**d.

Got warned by the staff to not leave anything in the car was a little worrisome the elevators look like the floors are falling apart and both my wife and I use a CPAP machine and there was only outlets on one side of the bed

It is a run down building.

Staff was the best part of the stay, they were kind and professional and helpful. The property was old and not as kept up as other La Quinta Inns I have visited.

But the rooms needed to be cleaned better. The toilet was not clean and the shelve that holds the soap was dirty as well. The fridge was not working, the hair dryer made loud noises and started to smell like burnt in the first few seconds. We turned it off quickly.

It was a quick stay rooms were clean the staff was friendly.

Room smells like dogs as I took my dog to the vet thank goodness I brought Vicks vapor rub and husband brought cologne, I don’t think they realize how dirty the hallway carpets and floors in the rooms are I never eat breakfast just grab hot water to go

Good

Comfortable

The only issue was that the room had a foul odor.

I reported my flight was cancelled, and i ask if i can stay next night, attending person rejected even a discount

Staff were really nice

The breakfast was fresh, and had variety. Did not go to the pool.

Clean room and the staff was very nice and accommodating.

Breakfast was excellent

Good

Breakfast good.

Kudos to front desk person, Angel, who was accommodating n allowed us to check in early.

Everything was great even security the only thing that wasn't that excellent was the housekeeping ,bedroom floor was filthy they did not mop it. my baby's feet turn dark instantly just in the room. Bathroom little dirty. This place is still nice.

The restroom floor was dirty and sticky to your shoes, musty smell in the room.

Breakfast had a lot of options and space and was nicely renovated. The room was not in the best condition, masking tape holding the countertops together. We also had pulled out the sofa bed to dirty sheets. The hallway we were in had corner guards laying on the floor.

Me gustó mucho, todo muy limpio, solo el desayuno tenía un mal sabor pero el hotel estuvo muy bien.

Fast internet

The pool and hot tub was not clean we were looking forward for the hot tub but because it wasn’t clean enough didn’t end up using it also the timing of closure at 10 pm could be extended further

Problem checking in. Twice the room key didn’t work. I had to go down to get a new key

Check in took forever. As soon as we walked in our room it smelled like urine so bad. Seemed like restrooms were not cleaned well enough

.

Too cold to swim

The 1st floor hall carpet is very dirty and needs to be replace. The room itself was very muggy. There was a spider on the ceiling the bathroom door did not close. Beds were dirty.

Good place to stay. Not far to get to anywhere you want to go.

Dirty room/hotel in general staffed with employees that don’t care.

Friendly staff

Clean room

The conditions of the hotel’s amenities are bad. The beds need improvement and may need to be replaced; they are very hard, and they feel like old mattresses. The air conditioning makes too much noise. The first room they gave me had a broken air conditioner, and it made a very loud noise. Then they moved us to a second room the air conditioning was better, but it didn’t cool properly, and the beds were uncomfortable. The room was clean and the breakfast was one of the best and very organized.

Very nice

Alex at Front Desk was wonderful. The hotel is very tired. Very tired. Breakfast had good proteins (eggs and sausage) plus the usual awful/unhealthy stuff people seem to love.

Alex at Front Desk was wonderful. The hotel is very tired. Very tired. Breakfast had good proteins (eggs and sausage) plus the usual awful/unhealthy stuff people seem to love.

The location is very close to the airport.

The location is very close to the airport.

Got tub wasn’t working the whole week my boyfriend and I stayed there

Got tub wasn’t working the whole week my boyfriend and I stayed there

Yes

Yes

It was a nice stay.

It was a nice stay.

Yes...good room...nice stat

Yes...good room...nice stat

Nothing was clean elevator and 3rd floor hallway were falling apart. Staff was polite and helpful

Nothing was clean elevator and 3rd floor hallway were falling apart. Staff was polite and helpful

First room

First room

Stains on bed sheets, water pressure too high, etc.

Stains on bed sheets, water pressure too high, etc.

The staff was very courteous.

The staff was very courteous.

This hotel sucks. It’s in a sketchy place. The staff wasn’t friendly. There was dogs barking and people slamming doors all night long. The shower had little water pressure so it took triple the time to take a shower. The beds were extremely hard.

This hotel sucks. It’s in a sketchy place. The staff wasn’t friendly. There was dogs barking and people slamming doors all night long. The shower had little water pressure so it took triple the time to take a shower. The beds were extremely hard.

Room was a little dirty but overall decent. Staff was courteous but one elevator was broken.

Room was a little dirty but overall decent. Staff was courteous but one elevator was broken.

10/10

10/10

I was upgraded to a suite, my room was sweet too. Will revisit the next time I have to come to San Antonio.

I was upgraded to a suite, my room was sweet too. Will revisit the next time I have to come to San Antonio.

Easy access to the airport.

Easy access to the airport.

Room was clean and beds were comfy. We absolutely loved the convenience of having a shuttle from and back to the airport. They arrived to pick us up within minutes! They ride back to airport was immediate. The staff and shuttle drivers were professional and polite. The area was not the greatest, however there were lots of places near by to eat at or to have food delivered. The only bad thing I can say about this place is that it seems a bit run down and older. The elevators need work, for sure! Other than that, I'd definitely stay here again.

Room was clean and beds were comfy. We absolutely loved the convenience of having a shuttle from and back to the airport. They arrived to pick us up within minutes! They ride back to airport was immediate. The staff and shuttle drivers were professional and polite. The area was not the greatest, however there were lots of places near by to eat at or to have food delivered. The only bad thing I can say about this place is that it seems a bit run down and older. The elevators need work, for sure! Other than that, I'd definitely stay here again.

cleam room staff very nice

cleam room staff very nice

Poor service

Poor service

The staff that I interacted with were nice. The hotel were not clean or well maintained and in desperate need of updating.

The staff that I interacted with were nice. The hotel were not clean or well maintained and in desperate need of updating.

Yes

Yes

Ideal location close to airport, but hotel needs renovating badly. I felt unsafe/uncomfortable as there were sketchy people everywhere.

Ideal location close to airport, but hotel needs renovating badly. I felt unsafe/uncomfortable as there were sketchy people everywhere.

Great service!

Great service!

Yes. Everything was fine so far.

Yes. Everything was fine so far.

The breakfast was tasty and plentiful. The rooms, walls and floors have scuffs and blemishes that make it seem old.

The breakfast was tasty and plentiful. The rooms, walls and floors have scuffs and blemishes that make it seem old.

Great hotel

Great hotel

Very nice room although the handle to the bathroom sink fell off during use. I'm sure it is a quick fix. Otherwise all was good in the room and I was happy.

Very nice room although the handle to the bathroom sink fell off during use. I'm sure it is a quick fix. Otherwise all was good in the room and I was happy.

I immediately called the front desk, and to their credit, they moved us to another room and said it was an upgrade. Unfortunately, the new room had a strong unpleasant smell, and the bed sheets did not appear clean. While I appreciate the staff trying to fix the issue by moving us, the overall experience was very disappointing, especially traveling with children. Cleanliness and pest control need serious attention.

I immediately called the front desk, and to their credit, they moved us to another room and said it was an upgrade. Unfortunately, the new room had a strong unpleasant smell, and the bed sheets did not appear clean. While I appreciate the staff trying to fix the issue by moving us, the overall experience was very disappointing, especially traveling with children. Cleanliness and pest control need serious attention.

The first room had an order and the dry wall was.chipping in the bath room. The desk personal was great and helpful. The beakfast was ok.

The first room had an order and the dry wall was.chipping in the bath room. The desk personal was great and helpful. The beakfast was ok.

Check in is before you get there they ask for a photo of your ID, car information including type/color/license number, credit card info & they charge a small fee. The room is dirty everything is old and smudges and hair everywhere. No shampoo or body wash in the shower refillable bottles. The a/c thermostat doesn’t work. Fridge is warm. Thankfully only staying one night

Check in is before you get there they ask for a photo of your ID, car information including type/color/license number, credit card info & they charge a small fee. The room is dirty everything is old and smudges and hair everywhere. No shampoo or body wash in the shower refillable bottles. The a/c thermostat doesn’t work. Fridge is warm. Thankfully only staying one night

Needs a bit of TLC, n breakfast up to par. Or bring up price to be able to upgrade.

Needs a bit of TLC, n breakfast up to par. Or bring up price to be able to upgrade.

Ok but pillows n mattress were too worn n hard.

Ok but pillows n mattress were too worn n hard.

Clean room, but the hallway carpets

Clean room, but the hallway carpets

Plumbing in sink was backing up. We dud advise the front desk. Shower lacked body and ash in the container from the day we arrived until we left…never refilled when room was cleaned! Also advised front desk !!

Plumbing in sink was backing up. We dud advise the front desk. Shower lacked body and ash in the container from the day we arrived until we left…never refilled when room was cleaned! Also advised front desk !!

The room was dirty and a lot of hair at the shower, like they don’t change blankets after last guests 😒

Nice and comfortable stay.

When checking in, the desk clerk asked if we wanted our room cleaned every day. I said yes, every day. It wasn't done! I had to remind the desk clerks and housekeeping personnel on a daily basis to clean my room.

It was excellent!

Great service, great location and at this location they take good care of their customers like me

Recommendable

There was little fruit flies in our room

Excellent customer service!

We liked the remodeled room with no carpet and the new showers.

This La Quinta has been doing a remodel for over 2 1/2 years. The staff was super helpful. Have a sign on the front desk no daily room service and I was told because it’s a big hotel and they don’t have enough staff then in the elevator. One of the panels is held on by a bracket to mount a toilet paper roll and the stainless steel is all tagged always had trash in hallway have pictures of all that but truthfully the room was fine. It should be made clear that there is construction going on at this hotel on the website at Expedia. They need a new maintenance man or give him the money to do repairs correct brackets to hold toilet papers is not correct. If the room had looked like the lobby and hallway and elevator, I would’ve checked out but actually like I said the room was fine clean

The room was fairly clean but very run down.

Cleanses , breakfast , staff

Yes & yes the woman with white hair was sort of kinda rude

Comfortable stay, perfect for one night and close to the airport

Good staff and clean rooms. Just loud stomps from the floor above.

Dirty room and there were roaches in my room. I was not able to get a picture because of how discussing it was. I killed it and flushed it down the toilet.

The staff was very helpful

Everything excelente

Staff, very helpfull

Friendly staff, clean quiet rooms. Staff member very accommodating to my needs.

Very nice place.

Only issue I experienced was the shower pressure was weak and there was not a way to turn/adjust the shower head for different modes.

Front desk friendly and very helpful. Clean rooms, plenty of parking. Will return to this hotel!

Great place to stay!

I was very pleased with the location and price.

Staff was courteous and helpful. The only negative, would be the hotel needs and update.

Definitely ill go back

I had experience. Ill definitely go back

the folks at the front desk where nice and the owner was very welcoming. the place is under construction or remodeling, so not as neat as other La Quintas.

Loud, obnoxious guests with screaming children on floor above after midnight. Not hotel's fault. Called desk and they sent security which did finally calm them down. Didn't get much sleep.

Was great

Everything was ok except the iron man had black stuff on the surface when ironing your clothes but everything was good

Clean and comfortable

I did not use the shuttle.

The hotel was currently under renovation and I do believe once renovation is completed, it will be great. However, the breakfast options could have had more variety to it..THE STAFF WAS AWESOME FROM START TO FINISH!!.Close to Walmart and several restaurants. Yes I would definitely recommend this location and would stay again.

The property was close to everything they are remodeling so everything so not up to par yet. The staff were friendly and the room was clean and comfortable.

Had a problem with room but they got us another room right away

I really like the location and price.

Rosa was very friendly as usual, rooms were clean and comfortable

Great

Great

Overall good stay

Everything was excellent!!!

Rose was wonderful at the front desk

Yes

My wife and I were bitten by bed bugs or fleas. They changed us to another room. This is unacceptable. We Will never go back to any La Quinta hoteles again.

Al at the desk was friendly and helpful. The shuttle service to the airport was timely and, again, the driver was very friendly.

g

Courteous staff , clean bed & bathrooms

Place seems to be old but looks like it is currently remodeling. Overall good enough place. Some cleaning needed but not terrible. The door is thin so may need to consider changing it to thick. Bed were comfortable. For 1 night, I say its good enough.

Room was clean staff was friendly

Staff is kind but too many birds on the property dropping excess amount of feces on all cars.

Staff was friendly. Toom nicely decorated. Bed comfortable

Clean room that had a door that closed/locked and lights that worked.

Large clean and comfortable room. Quiet actually for being close to the airport.

Nice hotel, friendly staff, the only downside was the Wi-Fi didn't work for my entire stay. But it was an enjoyable stay.

Clean room

Room had minor issues. Bathroom vent fan didn't work. Hallways were dirty. Sign at counter stated they do not clean everyday. Air conditioning vents in eating area downstairs had black mold on them and around them on the ceiling. Pool and hot tub out of service. Single elevator door would stick closed on each floor. None of these issues were on websites.

There was some roaches in the room and near the breakfast area.

Room was spotless and front desk lady was great

Ok for a single night stay, but did get a roach on some food i left on the table while i went to the restroom. Saw another 2 during my stay. The refrigerator did not work either.

Clean room

STAFF WAS COURTEOUS... ROOM WAS CLEANED

Room was clean, checkin in was simple, amenities were as listed and the staff was very pleasant! All boxes checked!!! Would definitely stay again.

Clean room and staff friendly. Good to have airport shuttle.

Geat area

Everything was good.

Clean room but outdated bathroom. Staff super friendly and nice.

Excellent all the way around

First room had infestation of ants. Second room was better but very far from elevator, which I had requested to be close to. Had a power outage one morning, which was not the hotels fault, but was very disruptive.

Really liked this property, the room was ample and very comfortable. Excellent front desk staff… I also had asked for more towels and I was given 2 sets, without question!

Clean rooms and very attentful staff

Not good

Even though it was a short stay, i have no complaints. I wish i could ve enjoyed the hotel pool and other areas but i stayed only a few hours for a concert.

The floor was sticky and the room was not clean

This level of filth is absolutely unacceptable and entirely unsanitary. I immediately informed the front desk and provided photographic evidence. While the staff acknowledged the issue, I was told they could not issue a refund because the reservation was made through a third party (Hotels.com). I was instructed to contact you directly and that you would reach out to the hotel for resolution. To be clear, I have never experienced such a horrifying situation in any hotel. This was not a minor inconvenience—it was a serious health and safety concern. I am requesting a full refund for this stay. I trusted that basic hygiene standards would be met, and that trust was completely violated. Please confirm that you will be contacting the hotel and processing my refund immediately.

The airport shuttle as advertised does not operate after 10:30pm.

Beds are nice and soft everything within good distance

Good hotel convenient for the airport. Reasonably priced with good breakfast included. Spacious room with bath and powerful shower. Overall comfortable stay, friendly staff.

Airport shuttle service was haphazard and poorly communicated

N/a

Clean room.

The hotel was nice, but it was under construction. I was not aware of that until I arrived. The pool was cleaned while I was there, but I wouldn’t get in it! The staff was very nice. The room was nice and comfortable. I would stay there again.

Room was ok, Breakfast was the same every day. Staff were nice

Amazing

The area was in a good location.

Convenient to the airport to catch a morning flight. The person who checked me in was alone and there were many people waiting, and on hold on the phone. Despite all of this he was very friendly and helpful. He gets 5+ stars. The hotel desperately needs updating. It is shabby and depressing and not very clean.

Very convenient to shopping to food to downtown

The a/c unit could not keep up the humidity. I check out on Saturday and they did not give me a refund for Sunday night.

The beds were very comfortable. The pool was murky.

The property was dated. The staff was not friendly, except for the gentleman that checked me in, he was very attentive and I give him a five for service. The room was clean and the outdoor pool was nice. Also, I give the shuttle driver a five for service.

Prime location and great value

Great room!

Guy who checked us in was friendly and great with telling us how to navigate the airport.

$25 to check in “early” .. almost 1 p.m when there were plenty of rooms available is a little much .. other than that stay was good ..

This hotel needs serious update and repairs. It’s dirty, the electrical system seems to have issues, and there’s a weird smell throughout the hotel. They don’t clean room/replenish towels. Other hotels nearby look like they are newer and may be better choices.

Every single encounter with every single employee was amazing. The hotel was very clean. The property was definitely showing its age and lack of proper maintenance budget.

Everything good

It was nice for the night we stayed. The room was clean. The hours for breakfast were not clearly labeled and we almost missed it.

Great staff, in hallways they even have recycling vlue bins, which is amazingvfor my state of Texas. Texas is full of closed minded right wing bigots

👍✅

The kitchen area was not very clean. The television in the sitting room (was in a suite) did not work properly. They sent someone up and he told me he keeps telling management what the problem is but haven’t done anything. Furniture in sitting room was uncomfortable (was working on my computer). A/C did not function properly. Found 2 cockroaches this morning

There was a roach in the bathroom, the iron and the blow dryer did not work

Room was small and the AC didn’t really get cold. The property was under renovations, so some parts were very old. However, Staff was extremely nice and pleasant.

The hot food for breakfast was not hot. Some was very cold

Yes the airpoet shuttle gentleman was very friend & work with me

Clean rooms

Excellent customer service

Furniture was a dirty mess

The front desk is too messy and the staff need to be more polite

Staff was good chair in room and was were stained

The staff and location were great, but most things were worn down and aging

Liked the room, bed, air conditioning (100 degrees out), & outside pool. The staff and breakfast were great (a good variety of hot & cold foods like eggs, sausage, waffles, yogurt, fruit, etc.). The hot tub bubbler did not work and the stool flush broke but was fixed. The accessible room was nice, but far from elevator on 8th floor! We would stay again.

This was a quick and easy location to book. But I did not get any room service the 2 nights I stayed there . I called the front desk and asked for small face towels any they stated “ we don’t have room service and we are out of small towels”. So I left that be.. and just used a medium towel. But I left for an outing and came back and seen there was room service in the hallways and they had small towels. But my room never got serviced. And I had to change my own sheets . Nevertheless it’s was a nice hotel overall .

Excellent breakfast and staff very friendly

Pros: * Room was clean, although smell of cleaning supplies was overwhelming when I first checked in. * Lobby was clean * Front desk staff was nice * Good breakfast selection Cons: * Elevator buttons didn’t work well, elevator floors torn up, and panel screwed down but loose * Hot tub worked for 3 minutes before shutting off * Hallway carpeting stained and worn * Lobby water wasn’t always working * Toilet seat in my room was broken (missing a “foot” if that makes sense) so it leaned to one side The La Quinta by Culebra/Lackland was much nicer and I wish I hadn’t tried to save a few bucks and just stayed there.

Half the lights in the room did not work.

The morning front desk lady was very helpful and sweet!

Property was well maintained

Beds were small and mattress was very uncomfortable

Overall the stay was nice and the area was safe and convenient to do many things.

The property manager actually checked me in, he was nice and professional. I’ll stay here again on return trips

The property is in need of updates and repairs.

Pet friendly

Breakfast

Everything was great

Bathtub was very slippery and toilet was hard to flush bad design in toilet

Property did not have working dryer. Also they do not have a business center with computers or printers. Both of these were key to booking this hotel.

The hotel staff was amazing. On our second day, we had no hot water. The staff immediately changed our room and provided an upgrade. The continental breakfast was nice, the decaf coffee could have been better, too weak. They have a shuttle service that will take you where you want to go within a 2-mile radius, which was greatly appreciated, since our car rental died on us the second day too! Although our 4 night stay didn’t go as planned, the hotel staff made it so much better, and they did everything they could, to make things better for us! Highly recommend, and will stay there again!

Property did not have working dryer. Also they do not have a business center with computers or printers. Both of these were key to booking this hotel.

Property did not have working dryer. Also they do not have a business center with computers or printers. Both of these were key to booking this hotel.

Property did not have working dryer. Also they do not have a business center with computers or printers. Both of these were key to booking this hotel.

Property did not have working dryer. Also they do not have a business center with computers or printers. Both of these were key to booking this hotel.

Property did not have working dryer. Also they do not have a business center with computers or printers. Both of these were key to booking this hotel.

The hotel needs a bit of updates on a few tjings, but other than that, I enjoyed my stay.

Bathroom needs updating

Stayed on my way to San Antonio and another night on my way out. Overall, the employees are friendly, no issue with that, just a dirty hotel and room, and very noisy, had a bad stay both nights. The price is reasonable, but I will pay more to stay in a better hotel where I can sleep.

I've stayed here a few times, and I don't think I'll stay again. It is very noisy and people are talking in the hallway all night, I couldn't sleep. The hotel is dirty and has a very bad breakfast ( like most La Quinta).

Excellent value and location

2. Front desk management above standard, friendly and informative. 3. Air quality in hallways seemed humid, room temperature was fine. 4. Floor in room was gritty and dirty. 5. Bathroom acceptable. 6. Mattress and pillows acceptable. 7. Bathroom in good order.

Pet friendly

Hotel is under construction. Breakfast was ok. Roaches in room (alive and dead).

Excelente,y muy amigable lo recomendaría mucho y muy seguro

Coffee ☕ fridge microwave clean nice

Close to the airport, shopping and restaurants.

It was a last minute stay, but it was worth it.A comfortable big bed after a long day of driving and the front desk person was the sweetest man that made it feel amazing..

Rose is amazing

Close to food and shopping

After getting off a plane out 1:30 in the morning, I booked this hotel through Expedia since it was close to the airport and I needed to get sleep for my 2 1/2 hour drive home when I got to the property they said that my reservation was for the following night I explained that I Just had booked it in the airport. and that the date was obviously mistake because I am standing in front of them. They told me I had to get ahold of Expedia, which I did. Expedia tried for a couple days to get them to refund that night and they did not so I ended up paying for it for two nights and barely sleeping there for maybe five hours.

Bed and pillows lumpy very uncomfortable

The hotel is in a good location and our room was pretty clean. But the outside and interior of the hotel is not that great. It looks a bit run down and not like the pictures. This Wyndham is very different from the ones of I’ve stayed at before.

.

There was a bit of an unknown odor in the room. The commode was sweating- the seat was always damp.

One of the workers in the kitchen was really rude to my daughter in law for absolutely no reason.

Everything is excellent.

I felt safe and there is no problem finding a place to eat. Staff are great too.

Friendly staff and clean building !

Place smelled like chemicals. Loud noises all night. Door had huge light gaps so all hall traffic was heard. Worst la Quinta I have ever stayed in, couldn’t sleep. Horrible

Convenient location to river walk

N/A

Nice and quiet

Nothing

Good service and attention

The San Antonio La Quinta is about a mile from the airport. The first time I called requesting the shuttle, I was told driver was already en route to airport w/ a drop off and should be just a few minutes. Didn't arrive. I called a total of 3 times, wait time 45 min. Driver did not present a good first impression for hotel. Arrived at hotel; woman checking me in was defensive rather than apologetic re MIA shuttle. However the gentleman at other check-in area was helpful and professional. Lobby, halls and elevator were filthy. Room was clean. However I checked out first thing the next morning due to the filthy overall environment along with shuttle driver and front desk first contacts. The hotel does offer a complimentary breakfast, but who would want to eat in an environment that is so filthy? Woman who checked me out in the morning was very pleasant and professional.

The door wouldn’t close properly, and the entire setup felt outdated. The restroom lacked drawers, which was quite inconvenient. I can't tell if renovations are in progress, but we had to prop a chair in front of the door just to keep it secure. Room 646

Awesome front desk people!!!! I can’t remember her name but the day we went it was her birthday, and she was nothing but kind and welcoming! 1000/10

Lots of young ppl they were noisy

The smell in the room was unlivable. Musty smell, a strange humidity in the room and rust in the bathroom. Completely unhealthy room

The tv its some old. Wiifi its slow

Rose and Alex were incredibly helpful and sweet!

I slipped in the very slippery tub. There were no grab rails to assist me. Fell out of the shower onto the floor.

Checking in and out was flawless!

Nice place

Though old, my room was clean and it was fairly quiet during the night.

They should’ve informed us during check in and provided the items so that we wouldn’t have to go back down. One of the elevator floors had a large crack in it. Dangerous to guests.

When I first got here the receptionist was absolutely terrible no sense of urgency and she was just trying to get off she had no customer service skills or commitment to her job. On top of that she gave me such a hard time over booking just because of a simple typo. On top of that the entire facility was under construction. They were bringing in new beds I don't know if they had a massive bed bug infestation. Also it seemed like in every corner of every hallway around every turn in the lobby in the elevator everywhere was absolutely disgusting and not maintained trash stains smells you name it it was there.

Hotel needs to be updated.

Everything was good, restroom needs some working done especially the shower, no hot water.

Room was nice and comfortable Very clean Called to get a blanket and pillow for the pull out bed, lady at desk said there should be one in the drawer, I told her o looked and none there. Then she said I had to come down to get one. When I got down stairs to fro t desk, she said I could have a blanket but no pillow. She said there’s 5 on the bed to use o e of them. Then she walked away. Mean while another employee brought me a blanket and a pillow. I don’t understand 1 why I had to come down to get these items? 2 what was the hassle to get a blanket for my grandkid? 3 why did I have to ask for a pillow?

We had two full beds. I had expected queens, but other than that, the stay was lovely and uneventful - just the way I like it.

Terrible, I won’t be staying here ever again. I normally don’t take the time to write reviews so this just tells you how terrible and nasty this place was. Carpet stunk so bad we got a 2 bed room the beds were full size not even queen size. Our room smell like mold room 109 by the way. The entrance to the place was disgusting and it smell like pee. The carpet all around was definitely not clean or haven’t been clean for a while now. Please think twice before booking. I should had ask for a refund and book elsewhere but we had no time as we book for a baseball tournament around the area…

There were roaches in room and hallways were not vacuumed and breakfast terrible.

By far you don’t hear the airplanes taking off

We had already paid on line and the lady was trying to make us pay again when we checked in, when we got to the hotel it was trashy outside, the trash can was overflowing, then when we ask the lady at the desk if they had something for us to put our luggage on she said she didn’t know where they were, the room one of the lamps didn’t work at all and the other lamp shades were all bent, the trim around the walls was coming off the walls, I will NOT stay there again, if I hadn’t paid up front I wouldn’t of stayed there

The property is old. Either stuff wasn't working or it was noisy like the ac, toilet and faucet. Not working were tv and clock. There was lots of noise in the hall and someone was smoking outside the hotel and we could smell it in our room. The pillows were sad. The worst part was the loud shouting at 4 am. Recruits and their drill sargent or whomever. The staff were great and very helpful.

Our room reeked of mold and mildew and we found the AC unit to be the culprit, leaking into the carpet. It was not a mild smell that might only bother some, it was choking and the air was thick. We were provided another room and the furniture was stained and utterly disgusting. I do not normally complain, I am a frequent traveler and a pretty easy going guest. All properties have an issue here and there and generally most staff try their best. Additionally, it was severely overpriced (triple what it should have been) due to a local event, and we were never offered any consolidation from management. I will never return and recommend that you stay away if you like clean and friendly accommodations.

We also rented a meeting room. Tables were really beat up and looked dirty. I was a little embarrased about that for my guests.

Excellent stay. Convenient, Clean, Spacious. Breakfast and Parking included.

Only there for like 7 hours but staff was fantastic, and it was clean and quiet.