Knights Inn San Antonio near Frost Bank Center
About Knights Inn San Antonio near Frost Bank Center
This San Antonio hotel features an outdoor pool with a sun deck and rooms with free Wi-Fi and a cable TV. The Alamo is just 4 miles away. A spacious work desk is provided in all rooms at the Knights Inn San Antonio/AT&T Center. Offering simple décor, each room includes a hairdryer and free bathroom amenities. Laundry facilities are located on site. The hotel staff is available around the clock at the 24-hour front desk. The AT&T Center is just 1.1 miles from this hotel, and the San Antonio Zoo is a 13-minute drive away. The San Antonio International Airport is 14.6 miles from the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel has a convenient location and some guests have praised the customer service, particularly Rocky at the front desk. However, the majority of reviews mention a significant issue with roaches and bugs in the rooms, as well as dirty and smelly rooms. Some guests have also reported rude front desk staff and unsafe surroundings.
- Convenient location
- Good customer service, particularly from Rocky at the front desk
- Roaches and bugs in the rooms
- Dirty and smelly rooms
- 3/5
It was ok for the price. The front desk was nice, very helpful. For the price it was definitely worth it
- 1.5/5
Poor
- 4.5/5
Superb
- 3.5/5
Small screen tv was hard to watch. It had a shadow on the right of the screen. Otherwise the room was comfortable and clean. I would certainly stay again.
- 1.5/5
Poor
- 1/5
40$ Deposit required fyi
- 5/5
Stay two nights I will be back
- 0.5/5
This place smelled really bad, wasn't able to stay in the room. Had to leave go elsewhere to stayed. Losed my money refused to refund at list one day Nothing didn't stay there. Left went elsewhere to stay
- 0.5/5
This place smelled really bad, wasn't able to stay in the room. Had to leave go elsewhere to stayed. Losed my money refused to refund at list one day Nothing didn't stay there. Left went elsewhere to stay
- 3/5
Room was good outside needs work
- 1/5
Floors were very dirty and sticky like if nobody cleans them seem a few tiny roaches great staff but need better housekeeping
- 0.5/5
Bad
- 2/5
Little animals in the bed o
- 0.5/5
Bad
- 0.5/5
Nothing. They charge a $100.00 deposit if you pay cash. They charge by the person if you have more then 1 person. I tried to rent a rom with 2 beds. 4 person beds. She Charged 10.00 more for the 3rd person.
- 0.5/5
They charge a $100.00 deposit if you pay cash. They charge by the person if you have more then 1 person. I tried to rent a rom with 2 beds. 4 person beds. She Charged 10.00 more for the 3rd person.
- 5/5
Exceptional
- 0.5/5
Not a thing I was double charged, rooms were dirty with cigarette burns in everything including the mattress that probably wasn’t the worst issue with the dirty mattress, cops outside at 3 am people loud and obnoxious I won’t go on
- 0.5/5
Not a thing I was double charged, rooms were dirty with cigarette burns in everything including the mattress that probably wasn’t the worst issue with the dirty mattress, cops outside at 3 am people loud and obnoxious I won’t go on
- 0.5/5
Bad
- 3.5/5
Good
- 5/5
How quiet it was
- 5/5
How quiet it was
- 0.5/5
They didn’t want to give me my money back I stay outside sleeping didn’t let get the room I stay at the car.
- 5/5
Exceptional
- 4/5
Very good
- 0.5/5
They just really don't work with people like they're in the business but they really don't like to like flexible as far as working with people financially just not a very good place to stay selfish people evil people wicked people Everything was horrible
- 0.5/5
They just really don't work with people like they're in the business but they really don't like to like flexible as far as working with people financially just not a very good place to stay selfish people evil people wicked people Everything was horrible
- 1/5
The room smelled like smoke and none of the power outlets were working. Phone that was in the room was broken.
- 1/5
total opposite knights inn should’ve been named peasants inn! Ridiculous and they won’t let me post the videos
- 5/5
All ways a smile I love it
- 0.5/5
It was affordable The room is very small. It smells old. The room itself is very uncomfortable.
- 5/5
All ways a smile ? and great price I love it
- 0.5/5
It was affordable The room is very small. It smells old. The room itself is very uncomfortable.
- 1/5
No lo recomiendo te tratan muy mal y te piden deposito
- 4/5
This is an older property and has very few amenities, but the staff is very helpful. The deposit is only $40 per stay. I had a few things that weren’t working. The staff met my needs immediately! The price is very low for the area and has two corner stores within walking distance. Easy access to the highway plus many food options within 3 miles.
- 3/5
If your gonna book I don’t recommend the smoking section side of the building, had to get out of there.
- 2/5
it was close to frost bank center I didnt get my deposit back :( im from mexico i did not know i had to pay more when i arrived at the hotel, we dont have that method in my country, and it was not cheap either it was 40 dollar :(
- 0.5/5
My money back They didn’t want to give me my money back I stay outside sleeping didn’t let get the room I stay at the car.
- 2.5/5
Passable
- 1/5
Very poor
- 1.5/5
Poor
- 2.5/5
N/A The area, the amenities. The room itself
- 2.5/5
N/A The area, the amenities. The room itself
- 3/5
Pleasant
- 3/5
Pleasant
- 5/5
Exceptional
- 3.5/5
Good
- 1.5/5
Poor
- 0.5/5
Please do not sent people this Hotel you need to closed . homeless people all the places no hot water the walls were filling down , no electricity in the restroom the bed with animals i have to leave and they charged $40 extra but we can't stayed there and they do not returned my money. the front offices lady charged extra 40 dollars getting in there the door were fulling down no place to sit down no restroom just one without light the parking lot destroyed by the people who is living in there Homeless
- 5/5
Yes
- 2/5
Pace was dirty ac wasn’t working properly and tv remote broken
- 0.5/5
Bad
- 0.5/5
Stains on the ground. Burn marks on the curtains
- 3/5
No pets allowed . Clean rooms, coffee , hair dryer, but people smoke a lot in that building, rooms have cigar smell . Pool is nice . Cheap and good for sleep , just what I needed .
- 1/5
Do not recommend this place! Pictures definitely catfished us into staying there. Did not feel safe at all. Room was dirty, sheets were dirty and a pube was in the tub when we went in the restroom. A gap was in the restroom door so u can see in when you were standing at the mirror. We were on a no smoking floor but the ppl in the room next to us were smoking weed and it was coming through the walls, and we had a baby with us. No sleep due to all the loud talking all night long. WILL NEVER STAY AT A KNIGHTS INN EVER!!!
- 3/5
The room does. It look like the pictures, it is more rundown and outdated. The towels were too thin and had a bunch of hair in them. The AC unit is too noisy. Also the coffee maker had water from what I can guess was an previos service, I could not risk using it for I don’t know how long the water had been there. the room served its purpose but it could have been more pleasant.
- 1/5
Hotel room was horrible! Smelled like weed and cigarettes like if someone had just smoked there. The bed sheets were dirty had cigarette holes in them. The towels, the couch, the desk, the door to the bathroom, the walls etc. were filthy! You can tell they don’t even use bleach to wash their whites. There was also a weird hand print on the bathroom and a splatter on the ceiling of the room. The only reason we stayed there was because it’s close to the Frost Bank Center. You can tell they do not change the sheet beds after every costumer.
- 0.5/5
NOTHING AT ALL EVERYTHING
- 2/5
Did not have towels or an iron in the room. Turned the water on in the shower and it was brown. We reserved a king bed and got two full size beds. Dust bunnies in the room and had to ask for toilet paper.
- 1/5
The room was terrible the floor was sticky and dirty.saw a roach running around and a dead roach. Cigarettes burns on the table and the blankets. One of the worse hotels i ever stayed in.
- 2/5
It’s convenient and usually always clean this visit wasn’t too much happy.. The person checking it when booked I asked for a handicap king bed bc I have a newborn and he still put me upstairs tho there was rooms available on the first floor he was rude! They usually are so polite and oh let me check.. I pull around to see all the windows on the first floor blinds open..
- 0.5/5
Rooms were roach infested and tv wasn't working. A lot of people were wanting a refund and we didnt even stay. Qe tried asking for our miney back and are still waiting to get any type of response.
- 5/5
Pool was clean and the rooms clean simple and comfortable
- 0.5/5
Absolutely nothing It was dirty. The linen and bath towels were absolutely filthy. Drug addicts and prostitutes harasses you and your family all day. It got so bad that we actually checked out a day earlier than planned.
- 1.5/5
AC was loud!! Holes on curtains, Holes on bedding, Holes on towels, Dingy chairs, Uncomfortable and squeaky bed, Bad shower head, TV and remote didn't work
- 2/5
Bed sheets had a funny smelland hole in them, curtains were old and torn, and chair was old and stained. Getting in and out of shower was slippery and dangerous.The outside of complex was very dirty, ugly and ghetto.
- 5/5
Maids very friendly I love you
- 5/5
I loved it I loved everything
- 0.5/5
It smells like marijuana
- 0.5/5
My room 153 had bed bugs
- 0.5/5
I didn't like the customer service or the stay
- 0.5/5
Toilet flooded to the floor immediately, cockroach infestation, gaps in curtains, SHEETS REUSED UNWASHED
- 5/5
Staff was awesome. Room was great
- 5/5
Staff was awesome. Room was great
- 0.5/5
Ii was in room #215 all the way in the back and my room was not very clean at all, the beds were both sagging g in the middle, one already opened and partially used roll of toilet tissue and there were cock roaches of every size from babies to adults and the room smelled of spicy foods and grease. They would not refund my money for the rental! Cock roaches and awful smell
- 5/5
Quiet place really nice pool theres a really good food truck next to the hotel We really enjoy our stay
- 5/5
Quiet place really nice pool theres a really good food truck next to the hotel We really enjoy our stay
- 0.5/5
It was disgusting,
- 3/5
Their telephone not working, furniture one chair has blood stain , microwave not good . It’s closer to freeway that’s why it’s noisy
- 0.5/5
The room was disgusting. The towels were yellow and stained. The mattress was molded. I could keep going with how poor the room was. Left and got a different hotel.
- 1/5
I accidentally left my phone in the room I was staying in and I went by the motel to see if someone turn in my phone and the night staff answer to everything is my manager will be here after 8:30am they don’t try to solve the problem. This hotel is my favorite hotel the manger is awesome and she gets any issues handle. But the room was clean n 100% to my satisfaction even thow I paid extra for smoking when I put in the special request for smoking room n paid extra for early check inn. All over this is still my favorite hotel the manager is great n it’s always clean.
- 1/5
I accidentally left my phone in the room I was staying in and I went by the motel to see if someone turn in my phone and the night staff answer to everything is my manager will be here after 8:30am they don’t try to solve the problem. This hotel is my favorite hotel the manger is awesome and she gets any issues handle. But the room was clean n 100% to my satisfaction even thow I paid extra for smoking when I put in the special request for smoking room n paid extra for early check inn. All over this is still my favorite hotel the manager is great n it’s always clean.
- 5/5
Great! Very friendly
- 5/5
Great! Very friendly
- 2/5
Very dirty had the smell of raid in pregnant and I couldn’t standing I booked a room through here no smoking they only had smoking and to not loose my money I had to choose here
- 2/5
Very dirty had the smell of raid in pregnant and I couldn’t standing I booked a room through here no smoking they only had smoking and to not loose my money I had to choose here
- 3/5
The room was okay but the bathroom toilet wasn’t working right I had to fix it myself.
- 3/5
The room was okay but the bathroom toilet wasn’t working right I had to fix it myself.
- 5/5
Love
- 5/5
Love
- 4/5
Clean room, nice staff
- 4/5
Clean room, nice staff
- 3/5
Room was filthy. I wouldn't even walk around without shoes. Bed was super soft.
- 3/5
Room was filthy. I wouldn't even walk around without shoes. Bed was super soft.
- 1/5
Better spots in the area for cheaper. Their blankets are like window curtains and are very uncomfortable
- 1/5
Better spots in the area for cheaper. Their blankets are like window curtains and are very uncomfortable
- 1/5
Man with racoon rings around his eyes loves giving people a hard time
- 1/5
Man with racoon rings around his eyes loves giving people a hard time
- 1/5
Nasty staff
- 1/5
Nasty staff
- 1/5
America's best inn was cheaper and better experience
- 1/5
America's best inn was cheaper and better experience
- 1/5
Indecent
- 1/5
Indecent
- 1/5
Bad staff (the men)
- 1/5
Bad staff (the men)
- 2/5
Staff was amazing! Rooms were disgusting, bugs everywhere, broken appliances , terrible wifi.
- 2/5
Staff was amazing! Rooms were disgusting, bugs everywhere, broken appliances , terrible wifi.
- 2/5
. In other words i can see in or out of the room through the Crack where it should be seal
- 2/5
. In other words i can see in or out of the room through the Crack where it should be seal
- 1/5
A $100.00 was required at check in for so called incidentals.
- 1/5
A $100.00 was required at check in for so called incidentals.
- 3/5
It was OK
- 3/5
It was OK
- 3/5
It was OK
- 3/5
It was OK
- 1/5
Staff was very difficult to work with.
- 1/5
Staff was very difficult to work with.
- 1/5
- 1/5
- 1/5
Horrible dirty and strange men coming to knock at my door
- 1/5
Horrible dirty and strange men coming to knock at my door
- 5/5
Always very welcome clean rooms
- 5/5
Always very welcome clean rooms
- 1/5
Customer service was great. Room was less than clean. Door did not lock when shut, anyone could get in from the outside without a key. I wouldn’t have even know that if I didn’t check! AC didn’t work, unit turned on but the AC never started cooling. When I went to the front desk to let them know, we saw 4 cop cars at the Inn which made me feel even less safe. Front desk immediately called maintenance to resolve the issues mentioned but I decided against staying here. I was also unable to receive a refund because I selected “non-refundable” when booking.
- 1/5
Customer service was great. Room was less than clean. Door did not lock when shut, anyone could get in from the outside without a key. I wouldn’t have even know that if I didn’t check! AC didn’t work, unit turned on but the AC never started cooling. When I went to the front desk to let them know, we saw 4 cop cars at the Inn which made me feel even less safe. Front desk immediately called maintenance to resolve the issues mentioned but I decided against staying here. I was also unable to receive a refund because I selected “non-refundable” when booking.
- 5/5
Clean room, staff are friendly
- 5/5
Clean room, staff are friendly
- 5/5
Room clean n front person polite
- 5/5
Room clean n front person polite
- 3/5
Staff was good! Room just needs upgrades and a good cleaning
- 3/5
Staff was good! Room just needs upgrades and a good cleaning
- 1/5
Dirty bed !!! Barely wanted to give me my deposit back !!
- 1/5
Dirty bed !!! Barely wanted to give me my deposit back !!
- 1/5
No
- 1/5
No
- 1/5
Tons of roaches
- 1/5
Tons of roaches
- 1/5
I almost got arrested just for asking for a key card
- 1/5
I almost got arrested just for asking for a key card
- 2/5
You get exactly what you pay for at this location. The staff is friendly however they are in a separate building from the tenants. Seems like many long term residents love to party and outside all times of day and night. Police were called several times by others and I got zero sleep. Has a food truck in front and was scared of walking to it because of the outside activity. The bed had long black hairs in it like the sheets hadn't been changed. Pets are allowed because there was one right next door barking all night. I went for relaxation and felt so overwhelmed I left early
- 2/5
You get exactly what you pay for at this location. The staff is friendly however they are in a separate building from the tenants. Seems like many long term residents love to party and outside all times of day and night. Police were called several times by others and I got zero sleep. Has a food truck in front and was scared of walking to it because of the outside activity. The bed had long black hairs in it like the sheets hadn't been changed. Pets are allowed because there was one right next door barking all night. I went for relaxation and felt so overwhelmed I left early
- 1/5
I was traveling with my daughter, and she was so frightened by the surroundings and the room condition that we decided not to stay at all. This property is being marketed like a mid-tier hotel, but in reality, it’s more like a run-down motel in a dangerous neighborhood. Hotels.com seriously needs to review this property’s listing and rating. It is misleading and unsafe for families or anyone expecting basic cleanliness, comfort, or security. I strongly recommend avoiding this place entirely.
- 1/5
I was traveling with my daughter, and she was so frightened by the surroundings and the room condition that we decided not to stay at all. This property is being marketed like a mid-tier hotel, but in reality, it’s more like a run-down motel in a dangerous neighborhood. Hotels.com seriously needs to review this property’s listing and rating. It is misleading and unsafe for families or anyone expecting basic cleanliness, comfort, or security. I strongly recommend avoiding this place entirely.
- 5/5
Great Selection overall
- 5/5
Great Selection overall
- 5/5
Great location, friendly staff, clean rooms.
- 5/5
Great location, friendly staff, clean rooms.
- 1/5
Gang threat
- 1/5
Gang threat
- 1/5
Nothing at all I wish I could of cancel my reservation.
- 1/5
Nothing at all I wish I could of cancel my reservation.
- 5/5
Staff was super friendly got us in a room fast as we were coming from a hotel down the road we had issues with and had tired kids.
- 5/5
Staff was super friendly got us in a room fast as we were coming from a hotel down the road we had issues with and had tired kids.
- 5/5
Absolutely great experience
- 5/5
Absolutely great experience
- 1/5
This is not a place for family LOL… this is more like a bang bang stay💀💀💀
- 1/5
This is not a place for family LOL… this is more like a bang bang stay💀💀💀
- 5/5
Was nice and clean.
- 5/5
Was nice and clean.
- 5/5
Nice for the price
- 5/5
Nice for the price
- 3/5
Oka
- 3/5
Oka
- 5/5
Friendly staff and great amenities
- 5/5
Friendly staff and great amenities
- 2/5
Wasn’t pleasant rude service been there before and same thing like first time
- 2/5
Wasn’t pleasant rude service been there before and same thing like first time
- 1/5
The rooms smelled so bad of weed that gave me a migraine even after spraying it with air freshener. We left a couple of hours after checking in. Unbelievable that a non smoking room can smell that bad.
- 1/5
The rooms smelled so bad of weed that gave me a migraine even after spraying it with air freshener. We left a couple of hours after checking in. Unbelievable that a non smoking room can smell that bad.
- 1/5
TV didn't work and wouldn't fix when asked
- 1/5
TV didn't work and wouldn't fix when asked
- 5/5
Over all good
- 5/5
Over all good
- 5/5
Over all not too pricy and was convenient off the fwy, customer service in all aspects was great.
- 5/5
Over all not too pricy and was convenient off the fwy, customer service in all aspects was great.
- 1/5
Below average. Non smoking rooms smell like old cigarettes
- 1/5
Below average. Non smoking rooms smell like old cigarettes
- 2/5
My room smelled really bad, the air conditioning. It smelled really bad, the air conditioning was very noisy. Everything was very old.
- 2/5
My room smelled really bad, the air conditioning. It smelled really bad, the air conditioning was very noisy. Everything was very old.
- 1/5
The rooms need fixing the bathroom is horrible the microwave was destroyed the curtains have holes in them the fridge had a smell to it I had to clean it I had trouble taking a bath the water stopped
- 1/5
The rooms need fixing the bathroom is horrible the microwave was destroyed the curtains have holes in them the fridge had a smell to it I had to clean it I had trouble taking a bath the water stopped
- 5/5
Nice pool
- 5/5
Nice pool
- 5/5
Very nice
- 5/5
Very nice
- 5/5
Nice
- 5/5
Nice
- 3/5
Transportation access to the city bus is perfect, wifi is kinda slow, no roaches or anything and the pool was clean so a pretty good budget friendly place if you need somewhere to stay in a pinch
- 3/5
Transportation access to the city bus is perfect, wifi is kinda slow, no roaches or anything and the pool was clean so a pretty good budget friendly place if you need somewhere to stay in a pinch
- 3/5
A forty dollar room it was. I can say the sheets were clean and the coffee in the room was not bad. The gentleman at the desk upon check in was rude at the least. The lady in the office at check out was amazing. Cleaning lady was nice too.
- 3/5
A forty dollar room it was. I can say the sheets were clean and the coffee in the room was not bad. The gentleman at the desk upon check in was rude at the least. The lady in the office at check out was amazing. Cleaning lady was nice too.
- 5/5
There was not enough hot water
- 5/5
There was not enough hot water
- 1/5
Terrible
- 1/5
Terrible
- 5/5
The place was very well and we slept comfortable
- 5/5
The place was very well and we slept comfortable
- 1/5
Horrible room ended up having to get three different rooms was still absolutely terrible. You feel like your vehicle is going to be broken into in the parking lot. There was obviously drug activity in the parking lot. We ended up having to go buy bedding because the bedding on the bed was so disgusting. I also had to buy my own towels and washcloths because the ones there were nasty. The curtains also had holes in them.
- 1/5
Horrible room ended up having to get three different rooms was still absolutely terrible. You feel like your vehicle is going to be broken into in the parking lot. There was obviously drug activity in the parking lot. We ended up having to go buy bedding because the bedding on the bed was so disgusting. I also had to buy my own towels and washcloths because the ones there were nasty. The curtains also had holes in them.
- 2/5
The staff were friendly enough. The pictures online are NOT accurate and appear to have been some years ago. We needed a place to sleep so bad we stayed but slept on top of the blankets, which were full of cigarette burns, as was the shower curtain. The tub shower didn't drain and the bathroom was incredibly small. There were questionable stains all around (walls, furniture fabric) and the room reeked of weed and mold, although we didn't actually SEE mold. Would not recommend. This place needs a lot of work before it's even basic decent.
- 2/5
The staff were friendly enough. The pictures online are NOT accurate and appear to have been some years ago. We needed a place to sleep so bad we stayed but slept on top of the blankets, which were full of cigarette burns, as was the shower curtain. The tub shower didn't drain and the bathroom was incredibly small. There were questionable stains all around (walls, furniture fabric) and the room reeked of weed and mold, although we didn't actually SEE mold. Would not recommend. This place needs a lot of work before it's even basic decent.
- 1/5
I needed to stay one night and the whole area is least to say sketchy and unsafe. The rooms are moldy and stinky. My bedding were not clean and there were no blankets. I was waiting for the day light to get out of there!
- 1/5
I needed to stay one night and the whole area is least to say sketchy and unsafe. The rooms are moldy and stinky. My bedding were not clean and there were no blankets. I was waiting for the day light to get out of there!
- 1/5
Is durty
- 1/5
Is durty
- 1/5
Nothing
- 1/5
Nothing
- 5/5
Everything is old and outdated but I cannot complain about cleanliness. Customer service was perfect. The room was very clean. No complaints.
- 5/5
Everything is old and outdated but I cannot complain about cleanliness. Customer service was perfect. The room was very clean. No complaints.
- 5/5
Love it
- 5/5
Love it
- 1/5
There were a family of rats in my room under my bed
- 1/5
There were a family of rats in my room under my bed
- 5/5
Easy and quick check in. Bed is super comfy.
- 5/5
Easy and quick check in. Bed is super comfy.
- 4/5
Room was nice and so was shower...just be careful because tub was slippery.
- 4/5
Room was nice and so was shower...just be careful because tub was slippery.
- 2/5
The receptionist that took care of me when I checked in was sweet and kind. Very helpful!
- 2/5
The receptionist that took care of me when I checked in was sweet and kind. Very helpful!
- 1/5
However, I was shocked to later receive a response from hotel management denying both the condition of the room and their promise of a refund. They even falsely accused me of inappropriate behavior, which is completely untrue. Their refusal to take accountability and their unprofessional attitude speak volumes. Photos were taken as proof and shared, yet they continue to deny responsibility. This kind of dishonesty and lack of customer care is unacceptable. I booked via Expedia under the impression that the property met basic hospitality standards—it did not. I strongly urge travelers to reconsider booking here. There are many better options out there that value cleanliness, integrity, and customer respect.
- 1/5
However, I was shocked to later receive a response from hotel management denying both the condition of the room and their promise of a refund. They even falsely accused me of inappropriate behavior, which is completely untrue. Their refusal to take accountability and their unprofessional attitude speak volumes. Photos were taken as proof and shared, yet they continue to deny responsibility. This kind of dishonesty and lack of customer care is unacceptable. I booked via Expedia under the impression that the property met basic hospitality standards—it did not. I strongly urge travelers to reconsider booking here. There are many better options out there that value cleanliness, integrity, and customer respect.
- 5/5
The staff is nice
- 5/5
The staff is nice
- 2/5
Very run down. People hanging out around stairwells. Very noisy . Trash containers in back a mess. Dog poop from other dogs all over lawn and not picked up. Homeless hanging out everywhere. People smoking in front of room even though rooms are non smoking.
- 2/5
Very run down. People hanging out around stairwells. Very noisy . Trash containers in back a mess. Dog poop from other dogs all over lawn and not picked up. Homeless hanging out everywhere. People smoking in front of room even though rooms are non smoking.
- 4/5
It was nice and quiet close by stores..
- 4/5
It was nice and quiet close by stores..
- 5/5
I checked in. The staff is courteous and straight-forward to visitors. I have been there many times and always got friendly, dutiful service. The good service that was shown never waivered. I most definitely will continue to stay at the Knights Inn Motel and highly recommend the facility to all my friends & family for their stay in San Antonio.
- 5/5
I checked in. The staff is courteous and straight-forward to visitors. I have been there many times and always got friendly, dutiful service. The good service that was shown never waivered. I most definitely will continue to stay at the Knights Inn Motel and highly recommend the facility to all my friends & family for their stay in San Antonio.
- 2/5
Dirty and old. Sheets were dirty. Coach dirty. Hoodlums hanging around my room.
- 2/5
Dirty and old. Sheets were dirty. Coach dirty. Hoodlums hanging around my room.
- 5/5
- 5/5
- 1/5
Nasty!
- 1/5
Nasty!
- 1/5
This is a gross hotel. I don’t care how little you pay you should still feel safe and be in a clean room. I have asthma and asked for a smoke free room. The room smelled like I walked it to an old school Las Vegas casino.
- 1/5
This is a gross hotel. I don’t care how little you pay you should still feel safe and be in a clean room. I have asthma and asked for a smoke free room. The room smelled like I walked it to an old school Las Vegas casino.
- 2/5
It’s in a okay area near the frost bank arena and near the highway. The room we got had
- 2/5
It’s in a okay area near the frost bank arena and near the highway. The room we got had
- 1/5
Extremely dirty awful betting terrible service... Had to leave it was so bad
- 1/5
Extremely dirty awful betting terrible service... Had to leave it was so bad
- 5/5
Loved the staff super accommodating and friendly. Room was clean but the towels could’ve been cleaner.
- 5/5
Loved the staff super accommodating and friendly. Room was clean but the towels could’ve been cleaner.
- 2/5
Low price
- 2/5
Low price
- 5/5
Food
- 5/5
Food
- 5/5
It was really good.
- 5/5
It was really good.
- 2/5
The staff was very pleasant. When we got there, we were told there would be a $40 deposit for each room. Not a nice surprise. In the rooms, the blankets, sheets, top of the fridge, and chair were dirty. The pool could have used a cleaning as well so we didn't use it, but others did. We won't be staying there again. It's also right next to the highway so it's nosy.
- 1/5
The nonsmoking room smelled like smoke almost as soon as I opened the door. The towels had lots of hair on them. The bed covers felt like they had not been washed recently. Overall, will never stay there again. Not meant for families. It is mostly used by men who work hard outdoors.
- 1/5
It was HORRIBLE. The service was no good. The A/C in both rooms did not work the towels in the room were dirty there were cigarette burns on the beds at 2am the bed broke and my 10 month grandson fell of the bed we called to front office and the guy said he would see what he can do we waited for an hour and nothing was done so we check out and now the hotel will not refund any of my money
- 1/5
Dirty!!!! Nasty
- 1/5
Nothing like the pictures!!! Do not believe any of the pictures this place is nasty, to the point I believe it should be shut down! So dirty and unsanitary I'm not talking basic clean sheets or normal hair here and there, I'm talking about leaking rusty refrigerator, air conditioner, glass on the floor, mold on the ceiling, I'm not even starting with bathroom and shower. The only good thing was the front desk lady she was kind and helpful.
- 3/5
Pictures need to be updated about rooms not what they seem on here.
- 1/5
This place was very dirty. Pubic hair and blood stains on the sheets. Staff was very friendly, but rooms were horrible.
- 5/5
Every thing
- 5/5
Good
- 5/5
Clean, nice bed, good location
- 4/5
Good price A bit noisy by freeway. Nice pool area
- 3/5
Old furniture
- 5/5
Fantastic deal for price
- 5/5
Safe and quiet
- 5/5
Our was convenient across the t from a convenient store and close to the highway to get on. Friendly staffing there. Clean very clean rooms
- 1/5
It was horrible. Would not recommend .there was mold in the bathroom . Dirt in the sheets . Floor was not clean . What seemed like a blood stain on the sheet . Disgusting environment.
- 3/5
And i didnt see any roaches which is always a good thing.
- 4/5
The prices are unbeatable and the managerial staff go above and beyond for you.
- 1/5
Just don't.
- 5/5
Es justo, va de acuerdo a su precio
- 1/5
This was the most disgusting hotel I have ever seen in my life. I felt so sick to my stomach when I saw it that I closed the door and left.
- 4/5
We love it
- 3/5
It was good but the bathroom didn’t lock and they forgot to say we needed 20$ for a deposit after what we paid for the room so if they could state that in the description that would be great
- 1/5
Wanted a non-smoking room first room smelled like smoke and dirt got switched to another room still smelled and had no hot water
- 5/5
Good fo a place to sleep
- 1/5
Dirty hotel , all pictures were taken as soon as i walked. I got a non smoking room and it reeked of smoked. The was a mess on the table and roaches. When i complained to the front desk they said they can spray air freshener which was the cheapest air freshener that smelled bad. I believe the mirror over the sink might of been a two way mirror so we put up towels to cover it. The microwave and fridge didnt work and you only get 10 channels on the tv. There was a hole in the bathroom door.
- 5/5
Good
- 1/5
They gave me a big hassle when the wrong dates were on the reservation. I fixed that on hotels.cm and directly went back in to checkin then they wanted a cash deposit so o had to leave again go to an ATM. When I checked out I received my deposit back and was in the parking lot texting my husband. When a guest honked and o rolled down my window they told me that the property was going to call the police on me for texting in their parking lot. Totally uncalled for. So I left and Will never go back to this property again
- 5/5
Easy walk to the Frost center and convience stores around . Little outdated . It did the job for a 1 night stay. Staff friendly
- 1/5
To much night going on
- 5/5
Good stay
- 2/5
Even asking for a room and being in the non-smoking area feels the smell of cigarettes. The room looked clean but one of the savannas had a mysterious little spot, it was not known what it was. The shower was rusty and the bathroom light took about 30 seconds to turn on. Overall, I wouldn't recommend.
- 2/5
Gave us a non smoking room. Walked in smelled heavy like smoke. Dirty musty. Fridge and shower rusting but ig u get what u pay for. Stayed 10 min and left to diff hotel
- 5/5
Pool is aweaome accommodation
- 1/5
There was a lot of roaches. Fought for hours to get a refund. Tried changing rooms but roaches in other room too. Along with 2 other ppl having same problem. Avoid staying unless u have no choice or don’t mind all the bugs. Left the room and went n rented a diff room at another place.
- 4/5
- 1/5
There was homeless people sleeping in the parking lot there was stray dogs running around the property. The stench of weed was permanent there was cockroaches crawling out from underneath the bed all night the only thing that was better about this hotel then the first one I left after 15 minutes because I couldn't stay there was that this one didn't have bed bugs that I could see
- 1/5
The room was infested with roaches I couldn't even stay there and no refund I'm upset and want my money back
- 3/5
Usually I get a clean, decent room when I stay here but I got a terrible one this time. The worst part was the roaches crawling everywhere. But also, the outlet behind the bed has one working input with the other busted out. So I had to choose between one of the 2 bedside lights, or charge my phone. There was an ironing board but the clothes iron was missing. Went to use the blow dryer and the plug on it was unusable. minor but very annoying issue , the door was sticking terribly and had to fight with it every time I opened or closed it. Room 154.
- 3/5
Takes forever for my deposit to be returned
- 1/5
The room was dirty, the bedsheets were dirty, the bathroom dirty . There were roaches dead and alive in the room. I cancelled my stay.
- 1/5
They opened my room door after they saw me leaving knowing that i hav dogs and let them out and then lied to me saying they got out on ther own and then kicked us out and we still had one more night there
- 5/5
Gud
- 1/5
Dirty
- 5/5
Good
- 5/5
Good place
- 2/5
This place was mildly infested with roaches. Not the worst place i have stayed but in the bottom three. The bedding had cigarette burns. The paint was pealing in areas. It was quiet and cheap. The pool area looked nice. The staff was kind and accomodating. We did end up buying a pack of roach motels at the local HEB and it lessened the roach population to where we didnt see them on the last day.
- 4/5
The place is very clean
- 1/5
I don’t recommend this hotel at all. The smells were bad, the bed was questionable and the other guests were sketchy.
- 5/5
Everything
- 1/5
The room had roaches, the room had a very very bad smell I had to spray Lysol and spray bedbug spray just to make sure, I left all the lights on the ac was old but it cooled, rust spots on the icebox, for the price they advertised it's not worth it oh then after you pay and take your money they say oh there is a 40.00 damage deposit, heck the place is all ready damaged, its just away to take your 40.00 dollars run from this place
- 1/5
Had prostitutes out side