Hyatt Regency Hill Country Resort and Villas

We have tried all of the area resorts multiple times - this is without hesitation our favourite.

Great place for family fun!! Friendly staff! *****

Amazing place for a family vacation, would book again.

Helpful and friendly staff. Property was well maintained. New lagoon is a hit!

Very good

Everything was Great! The place is so well maintained and the staff are awesome

Very good

Antler Lodge was phenomenal. The variety of pools was so fun. Beautiful natural property. Loved the family and pet friendly atmosphere. the top tracer golf was disorganized and too expensive for what it is, they clearly just opened.

Antler Lodge was phenomenal. The variety of pools was so fun. Beautiful natural property. Loved the family and pet friendly atmosphere. the top tracer golf was disorganized and too expensive for what it is, they clearly just opened.

Exceptional

Restaurant was great great waitstaff unhappy with room because requested patio balcony didn’t get

The property was fantastic and very family friendly. There were numerous activities that I could take my daughter to and she had a blast even being two years old.

The property was fantastic and very family friendly. There were numerous activities that I could take my daughter to and she had a blast even being two years old.

Gorgeous place and jacob at the desk sang happy birthday to my wife upon check in! Beautiful stay!

From the moment we arrived at the Hyatt, the staff greeted us with genuine warmth and helpfulness that continued throughout our entire stay. The customer service here is outstanding—friendly, attentive, and proactive in a way that made us feel truly welcome and cared for. It was such a refreshing change after our disappointing experience at the JW, where the friendliness and overall service fell far short of what we expected. The resort itself is beautiful, with a relaxed Hill Country vibe, spacious and comfortable rooms, and fantastic amenities. We loved the pools, lazy river, and the peaceful grounds—everything felt well-maintained and inviting. Whether you're here for relaxation or family fun, this place delivers. We left much happier than when we arrived, and we’d happily return (and recommend the Hyatt over the other option in the area). Thank you to the entire team for turning our trip around!

Exceptional

Passable

Everything

We’ve been here before. The property is beautiful and we love the lazy river. Upon arrival there was water on our room floor and a huge leak bubbled up from the ceiling. We had two queen beds and they were only able to put us in a room with one bed and a small cot so we had to buy a blow up mattress from target.

Upon arrival there was water on our room floor and a huge leak bubbled up from the ceiling. We had two queen beds and they were only able to put us in a room with one bed and a small cot so we had to buy a blow up mattress from target.

Overall, it is an excellent property. It is a no-brainer to stay here especially if you have kids. We would gladly recommend this to anyone, amd would love to come back here!

Found the are very dark tho, not enough light around but very nice full of trees.

Good

The pools were incredible and the food and drink options at the hotel were exceptional!

The pools were incredible and the food and drink options at the hotel were exceptional!

Everything was amazing!

Outstanding customer service. All staff encountered were warm, friendly and helpful. Our room was very clean. Countless amenities for both adults and children. Lagoon kayak and paddle board rental was a bit pricey for a short period.

Lagoon kayak and paddle board rental was a bit pricey for a short period.

Great place to stay!! Extremely family friendly!

It was a beautiful place, cant wait to go back

Exceptional

Overall a great stay. Only had an issue with the AC cooling but staff fixed this the same evening.

Exceptional

Superb

Awesome property

I liked the location and how big the property green space is. Not a lot of stuff to do that’s included. Only one small slide. When compared to the JW Marriott hill country which has a whole water park. The other activities are all payed separately and not cheap. Not enough restaurants and food was okay.

Just beautiful and very friendly Loved it all

I liked the location and how big the property green space is. Not a lot of stuff to do that’s included. Only one small slide. When compared to the JW Marriott hill country which has a whole water park. The other activities are all payed separately and not cheap. Not enough restaurants and food was okay.

Just beautiful and very friendly Loved it all

Exceptional

I was harassed by the pool staff on the lazy river. It completely ruined the trip.

Pool was ok

Beautiful clean proprry, staff is very polite and accommodating No showers for the beach areas by the lazy river to wash the sand from your feet.

Everything was great

Everything was great

Felt like a vacation. It was perfect

Felt like a vacation. It was perfect

Loved the location- convenient to local attractions but absolutely no need to leave the grounds! Too many kids- would love if they enforced the age restriction in specific areas.

Breakfast Bar uncomfortable bed for the amount you are charging

Yes everything was perfect.

Yes everything was perfect.

It was clean and very hospitable!

We always enjoy our stay at the Hyatt Regency Hill Country Resort. I love that they are pet friendly, go above and beyond with a little welcome baggie for our dog, the grounds are beautiful and we enjoyed walking the trails and property grounds. The option to have room service was amazing, the food was delicious, my services at the spa were delightful and the staff was so kind in all the departments. We look forward to a return trip soon.

We always enjoy our stay at the Hyatt Regency Hill Country Resort. I love that they are pet friendly, go above and beyond with a little welcome baggie for our dog, the grounds are beautiful and we enjoyed walking the trails and property grounds. The option to have room service was amazing, the food was delicious, my services at the spa were delightful and the staff was so kind in all the departments. We look forward to a return trip soon.

Amazing hotel! Great service! Very relaxing and peaceful. Perfect for kids of all ages.

Amazing hotel! Great service! Very relaxing and peaceful. Perfect for kids of all ages.

Amazing amenities, totally worth every dollar. My kids, husband, and I had a blast. They have everything you never need to leave the property! I also visited the spa before I left 10/10. The customer service is top tier.

Amazing amenities, totally worth every dollar. My kids, husband, and I had a blast. They have everything you never need to leave the property! I also visited the spa before I left 10/10. The customer service is top tier.

Spacious , quiet and service was good

Spacious , quiet and service was good

Beautiful lake and views Uncomfortable bed

Everybody was really friendly and really loved the atmosphere Didn’t have any problems with the property

All areas were clean. The staff was extra helpful and very pleasant.

All areas were clean. The staff was extra helpful and very pleasant.

All the service!!

All the service!!

From the begin to the end of the entrance, customer service, clean room and all. The price little high

From the begin to the end of the entrance, customer service, clean room and all. The price little high

Beautiful resort!

Beautiful resort!

Great resort .Lots for kids to do and great for adults .Wonderful place to do a staycation since we live here .Nice room with porch .Very pet friendly resort .Restaurant even has a doggie menu !

Great resort .Lots for kids to do and great for adults .Wonderful place to do a staycation since we live here .Nice room with porch .Very pet friendly resort .Restaurant even has a doggie menu !

The lazy river is a lot of fun. It was cold when we got there but we floated around the lazy river anyways. Nice place.

The lazy river is a lot of fun. It was cold when we got there but we floated around the lazy river anyways. Nice place.

The room and the entire hotel was spotless! This is a perfect resort to rest, relax, and take laps around the lazy river.

The room and the entire hotel was spotless! This is a perfect resort to rest, relax, and take laps around the lazy river.

The staff should learn a little bit more about each other’s function. A basic question such as the opening and closing time of another amenities should not need to require a transfer.

The staff should learn a little bit more about each other’s function. A basic question such as the opening and closing time of another amenities should not need to require a transfer.

This place is the best resort I have been to. Every year it gets better and added amenities.

This place is the best resort I have been to. Every year it gets better and added amenities.

Loved the staff so sweet and helpful

Loved the staff so sweet and helpful

The pool and the lazy river.

Antonio - bartender was professional and attentive! Bravo - thank you

Antonio - bartender was professional and attentive! Bravo - thank you

Clean, safe, family friendly!!!

Clean, safe, family friendly!!!

Great stay

Great stay

It was amazing location, quiet and beautiful

It was amazing location, quiet and beautiful

Location

Fist time staying at this property and we plan to come back. Great amenities, quiet and clean resort. Didn’t feel like we were in San Antonio.

Fist time staying at this property and we plan to come back. Great amenities, quiet and clean resort. Didn’t feel like we were in San Antonio.

Good experience

Good experience

Super clean and nice property! I would gladly stay here again!

Super clean and nice property! I would gladly stay here again!

We love it!!!

We love it!!!

Love this resort!!!!

Love this resort!!!!

This is a nice hotel, but keep in mind it is designed for young kids... I'd say 10 and younger.

This is a nice hotel, but keep in mind it is designed for young kids... I'd say 10 and younger.

Very nice property overall.

Very nice property overall.

First time to visit Hyatt Hill Country. Resort was beautiful. From the grounds to the rooms. Staff was polite and helpful. Really enjoyed the stay.

First time to visit Hyatt Hill Country. Resort was beautiful. From the grounds to the rooms. Staff was polite and helpful. Really enjoyed the stay.

I paid via Booking, the desk assistant asked for my credit card and used it to pay again, when I called them , they said they will send an email and they will give me my money back , Unfortunately they didn't.

Helpful and friendly staff!

Helpful and friendly staff!

A great property! We enjoyed all of the amenities and all of the staff were top notch! However we did not get a good nights sleep neither of the 2 nights stay. The bed slept very hot, like sleeping on plastic and the pillows were awful, regret not taking our own. Hate leaving a negative review, but for a resort I expected a more posh bed and restful nights sleep.

A great property! We enjoyed all of the amenities and all of the staff were top notch! However we did not get a good nights sleep neither of the 2 nights stay. The bed slept very hot, like sleeping on plastic and the pillows were awful, regret not taking our own. Hate leaving a negative review, but for a resort I expected a more posh bed and restful nights sleep.

Nice property. More dining options would be nice. They only put two bottles of water in the room each day. Charging $25 per day to self park is a bit excessive for a hotel connected to a golf course. Stayed because a family member was in a local hospital. Lots of hotels do it now, but the separate resort fee should just be built into pricing - what legitimate point is there in doing this?

Nice property. More dining options would be nice. They only put two bottles of water in the room each day. Charging $25 per day to self park is a bit excessive for a hotel connected to a golf course. Stayed because a family member was in a local hospital. Lots of hotels do it now, but the separate resort fee should just be built into pricing - what legitimate point is there in doing this?

NA

Went as an end of summer staycation with the kids and baby. The room was great and comfy. They also brought in and set up a crib for the baby! We all had a great time.

Went as an end of summer staycation with the kids and baby. The room was great and comfy. They also brought in and set up a crib for the baby! We all had a great time.

family friendly, safe and clean property

family friendly, safe and clean property

Very relaxing environment. Dining and shopping are very convenient, and the staff are all friendly and helpful. Overall a great place for the family. They probably need to add a few more slides or play areas for the kids. The lazy river can get a little busy….

Very relaxing environment. Dining and shopping are very convenient, and the staff are all friendly and helpful. Overall a great place for the family. They probably need to add a few more slides or play areas for the kids. The lazy river can get a little busy….

Leaving ;)

Very clean and comfortable! N.a

Lazy river, pretty romantic, lots of dining options

great stay good for family and enjoyed the lazy river. watch out for the fees, parking and resort fees add up quick. overall nice stay

great stay good for family and enjoyed the lazy river. watch out for the fees, parking and resort fees add up quick. overall nice stay

Love this place been coming here for about ten years

Love this place been coming here for about ten years

Great place for the price

Great place for the price

A wonderful escape from the outside world. The grounds are immaculate, and you would never know that you are within a large metropolitan area. I look forward to returning as soon as possible!

A wonderful escape from the outside world. The grounds are immaculate, and you would never know that you are within a large metropolitan area. I look forward to returning as soon as possible!

Excellent and beautiful. Loved it!

Excellent and beautiful. Loved it!

A mis hijos les

A mis hijos les

Amazing mini vacay with the family right before school starts! Everything was amazing! Service was Wonderful! We will be Back !

Amazing mini vacay with the family right before school starts! Everything was amazing! Service was Wonderful! We will be Back !

The rooms are great, i frequently stay in this hotel, but this time rooms were not as clean as they have been.

The rooms are great, i frequently stay in this hotel, but this time rooms were not as clean as they have been.

Not handicapper friendly. Too many little things wrong that individually are not that bad but as a group they keep the resort from being a top notch facility.

Not handicapper friendly. Too many little things wrong that individually are not that bad but as a group they keep the resort from being a top notch facility.

Very peaceful!!! Staff was very friendly and the hotel has been remodeled excellently!!!!!!

Very peaceful!!! Staff was very friendly and the hotel has been remodeled excellently!!!!!!

When on the property, you get the feeling like you’re not in the city limits of San Antonio. You feel like you are out in the “country”.

When on the property, you get the feeling like you’re not in the city limits of San Antonio. You feel like you are out in the “country”.

Cons: breakfast buffet was overpriced imo. Wouldn’t recommend eating there unless it’s convenient.

Cons: breakfast buffet was overpriced imo. Wouldn’t recommend eating there unless it’s convenient.

Very nice resorte

Very nice resorte

Pretty but terrible food options. Lazy river and pools are smaller than other properties. Staff at check in was super rude and judgy because I booked in Expedia. The bartenders were nice but that really was about it.

Pretty but terrible food options. Lazy river and pools are smaller than other properties. Staff at check in was super rude and judgy because I booked in Expedia. The bartenders were nice but that really was about it.

We love it!!!

We love it!!!

Stay was pleasant, hospitality was great, we were taken care by Vic at the adult pool and also at the Charlie’s long bar. Throughout the night the check ins were on point along with our beverages through the night. Staff was great and was always acknowledged. Repeat business years to come, love it here.

Stay was pleasant, hospitality was great, we were taken care by Vic at the adult pool and also at the Charlie’s long bar. Throughout the night the check ins were on point along with our beverages through the night. Staff was great and was always acknowledged. Repeat business years to come, love it here.

great for kids

great for kids

It is an amazing place. The staff is the best.

It is an amazing place. The staff is the best.

Love this this resort! Kids love the pools and the lazy river!! From s’mores around the fire pit to movie on the lawn there is always something to do!! We will continue to come here for a weekend getaway!!

Love this this resort! Kids love the pools and the lazy river!! From s’mores around the fire pit to movie on the lawn there is always something to do!! We will continue to come here for a weekend getaway!!

Love it !!! Will go back again !!

Love it !!! Will go back again !!

It was pretty and great service

It was pretty and great service

We’ve been visiting here for 15 years, so we obviously enjoy it. There were a few things we weren’t fans of this time. The pool/river area stays open until 10 pm, but all the outdoor bars/eateries close at 4pm. Only one stays open until 7 pm. Cleaning service never came to refresh towels or empty trash even though they were supposed too. Trash/litter around the hotel was slow to be cleaned up. The ice machine room had old food boxes piled up in it and it smelled. There was a beach towel on the ground in the courtyard by our room that was never picked up while we were there. The staff was very friendly and accommodating though. The bartenders outside are fabulous. Especially Antonio and Isiah. The landscape is beautiful there. I will go back. It’s the only shaded lazy river!

We’ve been visiting here for 15 years, so we obviously enjoy it. There were a few things we weren’t fans of this time. The pool/river area stays open until 10 pm, but all the outdoor bars/eateries close at 4pm. Only one stays open until 7 pm. Cleaning service never came to refresh towels or empty trash even though they were supposed too. Trash/litter around the hotel was slow to be cleaned up. The ice machine room had old food boxes piled up in it and it smelled. There was a beach towel on the ground in the courtyard by our room that was never picked up while we were there. The staff was very friendly and accommodating though. The bartenders outside are fabulous. Especially Antonio and Isiah. The landscape is beautiful there. I will go back. It’s the only shaded lazy river!

Love this resort. We have tried others in the area, but this one seems to be the best for our family.

Love this resort. We have tried others in the area, but this one seems to be the best for our family.

Well maintained. The shaded adult pool, golf course, and lazy river brought us here during the summer. The food was casual with good ingredients and flavor. The ratio of rooms to space in the pool areas was well done.

Well maintained. The shaded adult pool, golf course, and lazy river brought us here during the summer. The food was casual with good ingredients and flavor. The ratio of rooms to space in the pool areas was well done.

Will be back

Will be back

Second time here. I booked this to spend a day at the pool & lazy river with my nieces, ages 5, 11, & 15. I also reserved a cabana. We had the best time. Excellent service. Beautiful grounds. Five stars!

Second time here. I booked this to spend a day at the pool & lazy river with my nieces, ages 5, 11, & 15. I also reserved a cabana. We had the best time. Excellent service. Beautiful grounds. Five stars!

This is a wonderful resort. The lazy river is great!

This is a wonderful resort. The lazy river is great!

Relaxing in the adult pool however, was closed during the evening of our stay for a private event

Relaxing in the adult pool however, was closed during the evening of our stay for a private event

Our stay at the Hyatt Hill Country Resort and Spa was delightful. The property and grounds were gorgeous, there were so many amenities and options of things available to do, the lazy river, pool, spa, trails, ping pong, cornhole, movies and more. The breakfast buffet in the cafe was great and I loved there was a Starbucks on property for coffee throughout the day. We throughly enjoyed our stay and will be back.

Our stay at the Hyatt Hill Country Resort and Spa was delightful. The property and grounds were gorgeous, there were so many amenities and options of things available to do, the lazy river, pool, spa, trails, ping pong, cornhole, movies and more. The breakfast buffet in the cafe was great and I loved there was a Starbucks on property for coffee throughout the day. We throughly enjoyed our stay and will be back.

Great place to take kids. All family oriented entertainment.

Great place to take kids. All family oriented entertainment.

-Lazy river -Pool side drinks -Goat Yoga -Movie nights

-Lazy river -Pool side drinks -Goat Yoga -Movie nights

Overall we had a great time. I wouldn’t bother paying extra for a room with a balcony, as they are very small. My husband is quite tall and the only way for him to sit out there was to turn a chair sideways.

Overall we had a great time. I wouldn’t bother paying extra for a room with a balcony, as they are very small. My husband is quite tall and the only way for him to sit out there was to turn a chair sideways.

We have been coming to the Hyatt every year. The staff is friendly and the Resort is clean. My only complaint would be people taking tubes out and saving them. I saw 30 tubes behind chairs etc. Which is not right when there are 30 people looking to use a tube.

We have been coming to the Hyatt every year. The staff is friendly and the Resort is clean. My only complaint would be people taking tubes out and saving them. I saw 30 tubes behind chairs etc. Which is not right when there are 30 people looking to use a tube.

All was fine except food service. $100 Lunch at Pool restaurant- did not accommodate allergy dispite telling waitress and entering an online order to ensure notes were given to kitchen. Took 20+ mins to remake. Did comp meal after talking to manager. $200 Dinner at onsite restaurant- did accommodate allergy but didn’t advise wait time on order. All but one dish came out, remainder took 30+ mins to come out. Did not comp or offer alternative dish or even timing on dish. All around was disappointing. I didn’t eat with my family for 2 consecutive meals here. Did not provide itemized receipt for dinner. Asked for manager none came. Talked to front desk and they apologized, a restaurant rep called day after to apologize and comp meal that was 30+ min late.

All was fine except food service. $100 Lunch at Pool restaurant- did not accommodate allergy dispite telling waitress and entering an online order to ensure notes were given to kitchen. Took 20+ mins to remake. Did comp meal after talking to manager. $200 Dinner at onsite restaurant- did accommodate allergy but didn’t advise wait time on order. All but one dish came out, remainder took 30+ mins to come out. Did not comp or offer alternative dish or even timing on dish. All around was disappointing. I didn’t eat with my family for 2 consecutive meals here. Did not provide itemized receipt for dinner. Asked for manager none came. Talked to front desk and they apologized, a restaurant rep called day after to apologize and comp meal that was 30+ min late.

The check in went smooth and we were upgraded to a patio room for free as a courtesy to veterans. We were very thankful for the pet friendly location. We recently became a dog family and have a 5 month old pup. As newbies to the difficulty of finding pet friendly places that offer a lot o family fun, we were glad to find this. As for our room, we had a two queen room that had plenty of drawer space, closet space, and the fridge/coffee counter had plenty of shelves. This came in handy as we brought food, drinks, and a lot of dog treats. I also appreciated the fact that the sink for the bathroom is separate from the shower/toilet. As for the resort, I love that the lazy river and water amenities have plenty of shade. No sunburns for the whole family. The float up bar looked great but I didn’t use it. The kids spent what seemed like endless laps on the lazy river. I do wish the hotel offered a free “sand castle kit” to check-out and return at the end of the day. I’m sure the kids would have loved it and I didn’t think to bring one of ours. The on-location general store sold some but since I know we have plenty at home I didn’t want to buy one and have to travel home with it. The food was great. The fries at the poolside bar and grill were excellent, well seasoned, and perfectly crispy. All the staff were very helpful and went over the top. I actually felt a bit uncomfortable with the hospitality. I don’t like being waited on or having people cater to me. The kids loved it.

The check in went smooth and we were upgraded to a patio room for free as a courtesy to veterans. We were very thankful for the pet friendly location. We recently became a dog family and have a 5 month old pup. As newbies to the difficulty of finding pet friendly places that offer a lot o family fun, we were glad to find this. As for our room, we had a two queen room that had plenty of drawer space, closet space, and the fridge/coffee counter had plenty of shelves. This came in handy as we brought food, drinks, and a lot of dog treats. I also appreciated the fact that the sink for the bathroom is separate from the shower/toilet. As for the resort, I love that the lazy river and water amenities have plenty of shade. No sunburns for the whole family. The float up bar looked great but I didn’t use it. The kids spent what seemed like endless laps on the lazy river. I do wish the hotel offered a free “sand castle kit” to check-out and return at the end of the day. I’m sure the kids would have loved it and I didn’t think to bring one of ours. The on-location general store sold some but since I know we have plenty at home I didn’t want to buy one and have to travel home with it. The food was great. The fries at the poolside bar and grill were excellent, well seasoned, and perfectly crispy. All the staff were very helpful and went over the top. I actually felt a bit uncomfortable with the hospitality. I don’t like being waited on or having people cater to me. The kids loved it.

Our room wasn’t ready at check in time. We waited 30 min and decided to downgrade to another room (originally had an upgraded room) my kids were anxious to get in the water. They gave us a 100.00 food voucher for inconvenience but was still annoying that we had to wait and then not get the upgraded room.

Our room wasn’t ready at check in time. We waited 30 min and decided to downgrade to another room (originally had an upgraded room) my kids were anxious to get in the water. They gave us a 100.00 food voucher for inconvenience but was still annoying that we had to wait and then not get the upgraded room.

Amazing resort and incredibly beautiful! My family enjoyed every single moment!

Amazing resort and incredibly beautiful! My family enjoyed every single moment!

Wonderful family friendly experience. Excellent staff and service quality and on site amenities like little grocery store with anything a family may need show that they care about quality of service.

Wonderful family friendly experience. Excellent staff and service quality and on site amenities like little grocery store with anything a family may need show that they care about quality of service.

The food was not good

The food was not good

Friendly warm guest service.

Friendly warm guest service.

There was nothing I didn’t like about the property I loved everything and can’t wait to go back again

There was nothing I didn’t like about the property I loved everything and can’t wait to go back again

very kid friendly

very kid friendly

We loved this resort! It’s more than a hotel and super family friendly. We came in the middle of the week when no one was there. Tons of bars and activities for kids. Friday got super crowded and it was harder to find pool seating but other than that great experience.

We loved this resort! It’s more than a hotel and super family friendly. We came in the middle of the week when no one was there. Tons of bars and activities for kids. Friday got super crowded and it was harder to find pool seating but other than that great experience.

Great stay. Lots of options for families, clean, and food was pretty good!

Great stay. Lots of options for families, clean, and food was pretty good!

Never left the hotel

Never left the hotel

A

A

Excellent service, family friendly environment. Lots of activities for the kids and adults. I highly recommend it.

Excellent service, family friendly environment. Lots of activities for the kids and adults. I highly recommend it.

Great

Great

Awesome

Awesome

Great place to stay!! Conveniently located. You forget you’re in the city once at the resort. Super friendly staff with a bunch of things to do for the kids and golf was fun. Course under repair but still fun. My daughter left her pillow there and staff walked to the entry gate to leave with the security guard there for us to pick up. If we ever go back to SA, we definitely will stay here!

Great place to stay!! Conveniently located. You forget you’re in the city once at the resort. Super friendly staff with a bunch of things to do for the kids and golf was fun. Course under repair but still fun. My daughter left her pillow there and staff walked to the entry gate to leave with the security guard there for us to pick up. If we ever go back to SA, we definitely will stay here!

Enjoyed our stay! Very relaxing property! Lots of renovates going on and would like to come back when it’s done to see the improvements. Only complaint was to have someone make sure that kids stay out of the adults only pool area and to open that bar.

Enjoyed our stay! Very relaxing property! Lots of renovates going on and would like to come back when it’s done to see the improvements. Only complaint was to have someone make sure that kids stay out of the adults only pool area and to open that bar.

Rooms not big one elevator working need better signs for tennis courts trails way too expensive

Rooms not big one elevator working need better signs for tennis courts trails way too expensive

Room smelled funky and the elevator was even worse!

na

Golf close was great 3 corse onsite

Great stay friendly staff. Would caution around march area because very crowded with little kids for spring break. otherwise it was great.

For being a 4 star hotel we weren’t very happy. Both our beds and bathroom were full of hair. I made a complaint to front desk!

Beds need uppdates

Such a beautiful resort

This is a beautiful property. Lots of activities for the kids and the rooms were spacious and clean.

Beautiful

Excellent buffet

Nice looking resort. Needs improvement in food service. Staff seemed overwhelmed at all points.

Spent a weekend here for a staycation and it was amazing. They do have construction going on but they do keep the walk paths clean by spraying them and sweeping any dirt off! Room service was delicious! Restaurants were great and the water park was great for the kids!

We didn't even get pass the gate...Attendant seemed to be more of an Investigator rather than Entrance Gate Guard. The 2nd encounter with the gate guard he yelled at us to get a Key next time while we're trying to explain that our room wasn't ready and we wanted to leave the property. My god, was the President staying there? Crazy.

The best I could say is nothing wrong. Everything was just above average. Service, food, room. Staff was good. No problems. Everything was clean. Room furniture was a bit below average. Furniture was miss-matched. Had all the pieces, but did not looked like the belonged together. Early cowboy was not my taste. Again, nothing wrong, but would try another hotel next time.

Pleasant stay!

5 star

I loved the whole vibe and atmosphere of the place. Just wonderful!!

We were there for a golf tournament and it was super convenient. Food, bars, and service were all great.

The property was beautiful as usual. Nothing stood out of the customer service that we received as a returning patron. There were some annoying noises during the late nigh, very early morning in the hallway that woke us up, but was quickly resolve upon contacting the front desk.

Too much construction

The gate, valet, and front desk staff members were welcoming and friendly, offering champagne upon arrival. Restaurant providing a delightful and flavorful dining food experience, with invaluable retail personnel, and guest services providing a shower chair upon request. Housekeeping top-notch, took pride in their work with cleaned rooms.

The hotel is huge and things are spaced very far apart. Hard to find the gym area. We went to the lobby bar and enjoyed our drinks there. Unfortunately when we went the spa was closed but the services in the converted hotel rooms was still nice.

Overall good experience, food was a bit pricyw

The place was very lovely and clean. Many activities available. I would like to recommend to anyone.

Clean & Quiet

Nice

Staff was great, grounds were nice and the spa was fantastic