Hampton Inn & Suites San Antonio Brooks City Base

2-star hotel Excellent 8202 City Base Landing, San Antonio, TX, 78235
Hampton Inn & Suites San Antonio Brooks City Base

About Hampton Inn & Suites San Antonio Brooks City Base

Featuring 3-star accommodations, Hampton Inn & Suites San Antonio Brooks City Base, TX is located in San Antonio, 6.9 miles from Frost Bank Center and 6.9 miles from San Antonio Spurs. The property is around 6.9 miles from Tower of the Americas, 7.1 miles from Alamodome and 7.8 miles from Ripleys Believe It Or Not Museum. The hotel has an outdoor swimming pool and a 24-hour front desk and free WiFi. The rooms in the hotel are equipped with a TV and a hairdryer. Henry B. Gonzalez Convention Center is 7.9 miles from Hampton Inn & Suites San Antonio Brooks City Base, TX, while The Alamo is 8 miles from the property. San Antonio International Airport is 17 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.4 / 5
Excellent 919 reviews

Guests generally express satisfaction with the cleanliness, comfort, and amenities of the hotel, as well as the friendliness and helpfulness of the staff. However, some guests have experienced issues with Wi-Fi, keycards, small rooms, and breakfast options, as well as occasional instances of dirty rooms and poor maintenance.

What guests liked
  • Cleanliness and comfort of rooms
  • Friendly and helpful staff
What could be better
  • Unreliable Wi-Fi and keycard issues
  • Small rooms and limited breakfast options
  • Prashant May 2026 · via hotels.com
    5/5

    Excellent fantastic

  • Sandra May 2026 · via priceline
    4.5/5

    No accepting cash only need to pay with card

  • Sandra May 2026 · via booking
    4.5/5

    Very comfortable No accepting cash only need to pay with card

  • Tami May 2026 · via expedia
    5/5

    We had to check in very late. Night audit stayed at desk till we arrived. Very nice and helpful. The room was wonderful and Breakfast was hot! Kitchen staff very helpful and pleasant to speak with. Overall a Great Experience!!

  • Laura May 2026 · via hotels.com
    3/5

    Got in late and was so tired just wanted a shower and go to bed. It was 62 degrees in the room and it was so cold. The toilet was running all night making this high pitched squealing sound. Kept me up most of the evening but was too tired to mention it and find another room. Just here for one night. Wanted to show the video of the toilet and the noise to front desk as I was leaving this morning but there was nobody in sight. This hotel was conveniently located near the venue I was doing an event in so this is why I chose it.

  • Elba May 2026 · via hotels.com
    5/5

    Great place to stay, comfortable and pretty close to everything in the south side and downtown.

  • Doug Apr 2026 · via expedia
    1/5

    Food was cold

  • Maria Apr 2026 · via booking
    5/5

    Customer service was great! Over all a very good experience The only thing I didn’t like was that pool was out of service

  • maria Apr 2026 · via priceline
    5/5

    The only thing I didn’t like was that pool was out of service

  • Nery Apr 2026 · via hotels.com
    4/5

    Clean room good customer service air conditioner worked well just the fact that one elevator was not working

  • JoAnn Apr 2026 · via priceline
    4/5

    Breakfast

  • Joann Apr 2026 · via booking
    4/5

    Breakfast

  • Anonymous Apr 2026 · via booking
    5/5

    Exceptional

  • Alejandro Apr 2026 · via hotels.com
    5/5

    Awesome!

  • Cecelia Apr 2026 · via expedia
    5/5

    Everyone and everything was awesome !

  • Naaman Mar 2026 · via expedia
    4/5

    The tile shower in my room was in poor repair. Cracked tile that had a very large caulk joint to keep it from leaking. Poor caulking around the base of shower. The looks of the shower made you not enjoy it. Loose tiles in the floor when you walked. Carpet in the room wasn’t vacuumed very well.

  • Dede Mar 2026 · via hotels.com
    5/5

    Everyone was very kind and friendly. The room was clean and the bed are comfy. Breakfast was great! There was something different each day to choose from, while keeping the usual foods avaliable. The location is perfect for those traveling with stores and restaurants right around the corner.

  • Cody Mar 2026 · via expedia
    1/5

    Over 20 vehicles broken into!! Hotel “security” refused to talk to the cops. The area is dangerous. The front desk said the hotel helps the cops but that was not the case and the hotel manager wouldn’t answer the phone. Absolutely don’t stay here or anywhere around.

  • Elma Mar 2026 · via hotels.com
    3/5

    The room was nice, but the breakfast was horrible. We had to go eat elsewhere. We were expecting a good breakfast…this was our first stay there & will be the last.

  • Vanessa Mar 2026 · via priceline
    4.5/5

    that check in and check out was very easy no issues at all and the staff was wonderful the lighting in the room wasnt very bright

  • Vanessa Mar 2026 · via booking
    4.5/5

    that check in and check out was very easy no issues at all and the staff was wonderful the lighting in the room wasnt very bright

  • James Feb 2026 · via booking
    4.5/5

    Superb

  • Txanagator Feb 2026 · via booking
    5/5

    Friendly staff, large clean room, great breakfast, convenient location No compaints

  • Txanagator Feb 2026 · via priceline
    5/5

    No compaints

  • Irma Jan 2026 · via expedia
    3/5

    I had an extra bed cover that was just piled up on the chair plus I had to ASK for house keeping The staff was excellent and friendly

  • Irma Jan 2026 · via expedia
    3/5

    I had an extra bed cover that was just piled up on the chair plus I had to ASK for house keeping The staff was excellent and friendly

  • IRENE Jan 2026 · via expedia
    5/5

    The room could have been vacuumed while we were at tournament which was all day. The staff was extremely nice and courteous.

  • IRENE Jan 2026 · via expedia
    5/5

    The room could have been vacuumed while we were at tournament which was all day. The staff was extremely nice and courteous.

  • Rodrigo Jan 2026 · via expedia
    5/5

    Wonderful rooms, staff very polite and efficient and the amenities were excellent

  • Rodrigo Jan 2026 · via expedia
    5/5

    Wonderful rooms, staff very polite and efficient and the amenities were excellent

  • Deven Jan 2026 · via hotels.com
    2/5

    Staff was great but hotel had several issues that made the stay difficult

  • Deven Jan 2026 · via hotels.com
    2/5

    Staff was great but hotel had several issues that made the stay difficult

  • Cris Dec 2025 · via expedia
    5/5

    Yes and yes all good

  • Cris Dec 2025 · via expedia
    5/5

    Yes and yes all good

  • Amy Dec 2025 · via expedia
    4/5

    For the side of town the hotel is very nice! Staff is sooo nice! Room could have been cleaner and the AC did not work well! But overall would recommend and stay again!

  • Amy Dec 2025 · via expedia
    4/5

    For the side of town the hotel is very nice! Staff is sooo nice! Room could have been cleaner and the AC did not work well! But overall would recommend and stay again!

  • Aylle Dec 2025 · via priceline
    5/5

    Unable to use tap to pay or virtual Card

  • Aylle Dec 2025 · via booking
    5/5

    Friendly staff Unable to use tap to pay or virtual Card

  • Christopher Dec 2025 · via hotels.com
    5/5

    Staff was great! Caring and helpful, room was good. We left our “still enjoying the room” tag on our door one of the days and the cleaning staff doesn’t go through those doors ( totally our fault) but when I walked to the lobby for extra towels and extra pillows my wife wanted, the staff went out of they’re way to get us what we needed. Super kind and we had a great stay

  • Christopher Dec 2025 · via hotels.com
    5/5

    Staff was great! Caring and helpful, room was good. We left our “still enjoying the room” tag on our door one of the days and the cleaning staff doesn’t go through those doors ( totally our fault) but when I walked to the lobby for extra towels and extra pillows my wife wanted, the staff went out of they’re way to get us what we needed. Super kind and we had a great stay

  • sonia Dec 2025 · via expedia
    5/5

    This hotel was great. We had an issue with our tv not working when we got there and they went out of their way to fix it same day. Every hotel employee we met was kind and always accessible. The hotel itself was very clean and the breakfast was great. The food and variety of foods was great. All the tables were cleaned as soon as people left. Everything was restocked when low and the lady in charge was consistently checking things. Will definitely stay there again.

  • sonia Dec 2025 · via expedia
    5/5

    This hotel was great. We had an issue with our tv not working when we got there and they went out of their way to fix it same day. Every hotel employee we met was kind and always accessible. The hotel itself was very clean and the breakfast was great. The food and variety of foods was great. All the tables were cleaned as soon as people left. Everything was restocked when low and the lady in charge was consistently checking things. Will definitely stay there again.

  • Friels Dec 2025 · via priceline
    5/5

    Nothing

  • Alejandro Dec 2025 · via expedia
    3/5

    The room smelled and the sheets smelled

  • Alejandro Dec 2025 · via expedia
    3/5

    The room smelled and the sheets smelled

  • Ashley Dec 2025 · via expedia
    5/5

    The room was clean. Check in on the Hilton App worked perfectly. Breakfast was included and my kids loved it.

  • Ashley Dec 2025 · via expedia
    5/5

    The room was clean. Check in on the Hilton App worked perfectly. Breakfast was included and my kids loved it.

  • Jannatul Nov 2025 · via expedia
    2/5

    Well I booked the room for 3 people which is a king bed n sofa bed . So why the sofa bed doesn’t have any bed sheets or pillows for it ? The other pillows were so uncomfortable. No xtra blanket or pillows were available in the room. Not comfortable at all.

  • Jannatul Nov 2025 · via expedia
    2/5

    Well I booked the room for 3 people which is a king bed n sofa bed . So why the sofa bed doesn’t have any bed sheets or pillows for it ? The other pillows were so uncomfortable. No xtra blanket or pillows were available in the room. Not comfortable at all.

  • Lisa Nov 2025 · via hotels.com
    5/5

    Overall

  • Lisa Nov 2025 · via hotels.com
    5/5

    Overall

  • Maria Nov 2025 · via hotels.com
    4/5

    Room was Ok staff didn’t tell me the time for breakfast

  • Maria Nov 2025 · via hotels.com
    4/5

    Room was Ok staff didn’t tell me the time for breakfast

  • Juan Nov 2025 · via hotels.com
    4/5

    Breakfast was the best part.

  • Juan Nov 2025 · via hotels.com
    4/5

    Breakfast was the best part.

  • Friels Nov 2025 · via booking
    5/5

    Exceptional

  • Friels Nov 2025 · via booking
    5/5

    everything Nothing

  • Margaret Nov 2025 · via expedia
    5/5

    Nice property

  • Margaret Nov 2025 · via expedia
    5/5

    Nice property

  • Sandy Nov 2025 · via booking
    3.5/5

    Good

  • Sonia Oct 2025 · via booking
    5/5

    Exceptional

  • Cristina Oct 2025 · via expedia
    4/5

  • Cristina Oct 2025 · via expedia
    4/5

  • Nidia Oct 2025 · via expedia
    5/5

    Everything from the greeting to breakfast to the rooms!! 100%

  • Nidia Oct 2025 · via expedia
    5/5

    Everything from the greeting to breakfast to the rooms!! 100%

  • Elizabeth Oct 2025 · via booking
    5/5

    Exceptional

  • Ethan Oct 2025 · via hotels.com
    4/5

    Very good hotel.

  • Ethan Oct 2025 · via hotels.com
    4/5

    Very good hotel.

  • Enrque Oct 2025 · via hotels.com
    5/5

    It was pleasant

  • Enrque Oct 2025 · via hotels.com
    5/5

    It was pleasant

  • BENJAMIN Oct 2025 · via expedia
    5/5

    Clean comfortable rooms, great breakfast in the morning and staff smiling and friendly

  • BENJAMIN Oct 2025 · via expedia
    5/5

    Clean comfortable rooms, great breakfast in the morning and staff smiling and friendly

  • Dana Oct 2025 · via hotels.com
    5/5

    Great service

  • Dana Oct 2025 · via hotels.com
    5/5

    Great service

  • Monica Oct 2025 · via hotels.com
    5/5

    Breakfast was great and room was clean

  • Monica Oct 2025 · via hotels.com
    5/5

    Breakfast was great and room was clean

  • Uyen Oct 2025 · via expedia
    5/5

    clean room, breakfast is good and included

  • Uyen Oct 2025 · via expedia
    5/5

    clean room, breakfast is good and included

  • Joshua Oct 2025 · via booking
    5/5

    Exceptional

  • April Sep 2025 · via expedia
    4/5

    Near everything I needed

  • April Sep 2025 · via expedia
    4/5

    Near everything I needed

  • STEPHANIE Sep 2025 · via hotels.com
    4/5

    Found a leak from shower in corner of shower

  • STEPHANIE Sep 2025 · via hotels.com
    4/5

    Found a leak from shower in corner of shower

  • Christina Sep 2025 · via booking
    5/5

    Exceptional

  • Troy Sep 2025 · via expedia
    5/5

    staff was awesome , hotel is great and breakfast is great

  • Troy Sep 2025 · via expedia
    5/5

    staff was awesome , hotel is great and breakfast is great

  • Lyle Sep 2025 · via expedia
    5/5

    Nice suites

  • Lyle Sep 2025 · via expedia
    5/5

    Nice suites

  • Lyle Sep 2025 · via expedia
    5/5

    Awesome

  • Lyle Sep 2025 · via expedia
    5/5

    Awesome

  • Sergio Aug 2025 · via expedia
    4/5

    .

  • Sergio Aug 2025 · via expedia
    4/5

    .

  • Nicholas Aug 2025 · via expedia
    3/5

    They did not service the room, refrigerator didn’t work

  • Nicholas Aug 2025 · via expedia
    3/5

    They did not service the room, refrigerator didn’t work

  • Esteban Aug 2025 · via hotels.com
    5/5

    The staff was amazing! We loved the breakfast! The place was very clean and comfortable

  • Esteban Aug 2025 · via hotels.com
    5/5

    The staff was amazing! We loved the breakfast! The place was very clean and comfortable

  • Tina Aug 2025 · via hotels.com
    5/5

    It was nice the bed was hard

  • Tina Aug 2025 · via hotels.com
    5/5

    It was nice the bed was hard

  • Claudia Aug 2025 · via expedia
    4/5

    Bed was very comfortable. Could hear people talking from other rooms on our floor at night.

  • Claudia Aug 2025 · via expedia
    4/5

    Bed was very comfortable. Could hear people talking from other rooms on our floor at night.

  • SONIA Aug 2025 · via expedia
    4/5

    They had placed us in a wrong room but was able to move us to another room that was accommodated.

  • SONIA Aug 2025 · via expedia
    4/5

    They had placed us in a wrong room but was able to move us to another room that was accommodated.

  • Luis Aug 2025 · via priceline
    5/5

    It was nice Everything was fine

  • Eziquio Aug 2025 · via expedia
    2/5

    I was really disappointed with my stay at this Hampton Inn. The exterior of the property was dirty and poorly maintained, which set the tone right away. Inside wasn’t much better — the walls had visible stains, and the overall cleanliness was lacking. The elevator smelled strongly of urine, which was extremely off-putting, and the AC controller unit in my room wasn’t working properly. For a hotel brand that typically promises comfort and quality, this experience fell far short. I won’t be returning, and I wouldn’t recommend this,

  • Eziquio Aug 2025 · via expedia
    2/5

    I was really disappointed with my stay at this Hampton Inn. The exterior of the property was dirty and poorly maintained, which set the tone right away. Inside wasn’t much better — the walls had visible stains, and the overall cleanliness was lacking. The elevator smelled strongly of urine, which was extremely off-putting, and the AC controller unit in my room wasn’t working properly. For a hotel brand that typically promises comfort and quality, this experience fell far short. I won’t be returning, and I wouldn’t recommend this,

  • shamya Jul 2025 · via expedia
    5/5

    Treats service and staff, place is a little dated and trashes over

  • shamya Jul 2025 · via expedia
    5/5

    Treats service and staff, place is a little dated and trashes over

  • Sherrie Jul 2025 · via priceline
    4/5

    The breakfast bar

  • Kevin Jul 2025 · via expedia
    5/5

    Best breakfast ever

  • Kevin Jul 2025 · via expedia
    5/5

    Best breakfast ever

  • Leopoldo Jul 2025 · via expedia
    5/5

    It’s closer to everything you need and the staff is friendly. Great hospitality and hotel overall!

  • Leopoldo Jul 2025 · via expedia
    5/5

    It’s closer to everything you need and the staff is friendly. Great hospitality and hotel overall!

  • William Jul 2025 · via hotels.com
    5/5

    When we walked in the rooms where very hot, the hallways where not air conditioned, I’m guessing when they clean the rooms all the cold air comes out thru the door into the hallway, our room finally got comfortably cold later in the middle of the night, the following morning the temp was perfect, The suction vent in the bathroom doesn’t work, so the bathroom fills up with hot air and none of the steam from the bathroom gets sucked out, Mini fridge and nine kitchen sink is nice, especially when you have a 1 year old to take care of, Breakfast was pretty good, well taken cared of and filled when needed, very clean, the staff constantly kept it clean and tended to guests

  • William Jul 2025 · via hotels.com
    5/5

    When we walked in the rooms where very hot, the hallways where not air conditioned, I’m guessing when they clean the rooms all the cold air comes out thru the door into the hallway, our room finally got comfortably cold later in the middle of the night, the following morning the temp was perfect, The suction vent in the bathroom doesn’t work, so the bathroom fills up with hot air and none of the steam from the bathroom gets sucked out, Mini fridge and nine kitchen sink is nice, especially when you have a 1 year old to take care of, Breakfast was pretty good, well taken cared of and filled when needed, very clean, the staff constantly kept it clean and tended to guests

  • Verified Jul 2025 · via hotels.com
    5/5

    Everything was great. No complaints. Just compliments all the way around.

  • Verified Jul 2025 · via hotels.com
    5/5

    Everything was great. No complaints. Just compliments all the way around.

  • Kevin Jul 2025 · via expedia
    5/5

    New hotel in an industrial part of town, really nice and close dining and shopping options. Great for business travelers!!

  • Kevin Jul 2025 · via expedia
    5/5

    New hotel in an industrial part of town, really nice and close dining and shopping options. Great for business travelers!!

  • Dorothy Jul 2025 · via hotels.com
    5/5

    The staff was friendly the courtesy breakfast was good , the room was clean - the walls to rooms are paper thin and our neighbor woke us 7am talking on the phone and using the hair dryer BUT it just allowed us to get a early start - bathroom seemed a bit dingy but no complaints as it was clean

  • Dorothy Jul 2025 · via hotels.com
    5/5

    The staff was friendly the courtesy breakfast was good , the room was clean - the walls to rooms are paper thin and our neighbor woke us 7am talking on the phone and using the hair dryer BUT it just allowed us to get a early start - bathroom seemed a bit dingy but no complaints as it was clean

  • Matthew Jul 2025 · via expedia
    4/5

    Great stay for the price.

  • Matthew Jul 2025 · via expedia
    4/5

    Great stay for the price.

  • Osmin Jul 2025 · via expedia
    1/5

    They stole items from my truck and broke into it and property staff is probably behind it

  • Osmin Jul 2025 · via expedia
    1/5

    They stole items from my truck and broke into it and property staff is probably behind it

  • lina Jul 2025 · via hotels.com
    4/5

    Good condition of the room , but too mich noise from other guests and people like moving furniture

  • lina Jul 2025 · via hotels.com
    4/5

    Good condition of the room , but too mich noise from other guests and people like moving furniture

  • Deven Jul 2025 · via hotels.com
    2/5

    Had to get our own towels,never had room cleaned. WiFi was out whole time I had to use my hotspot

  • Deven Jul 2025 · via hotels.com
    2/5

    Had to get our own towels,never had room cleaned. WiFi was out whole time I had to use my hotspot

  • Paul Jun 2025 · via expedia
    4/5

    This hotel was located in a great location with lots of amenities around it. Everyone who worked there were all very nice and friendly people!!

  • Paul Jun 2025 · via expedia
    4/5

    This hotel was located in a great location with lots of amenities around it. Everyone who worked there were all very nice and friendly people!!

  • Brenda Jun 2025 · via expedia
    4/5

    They had a great breakfast and coffee/tea was avaliable all day. The staff was great, but housekeeping would knock on our door at 9:39-10am and we would tell them to come back, but they never would come back. The bedspread was white and filthy as if it wasn't washed in a months and the sheets had blood stains on them.

  • Brenda Jun 2025 · via expedia
    4/5

    They had a great breakfast and coffee/tea was avaliable all day. The staff was great, but housekeeping would knock on our door at 9:39-10am and we would tell them to come back, but they never would come back. The bedspread was white and filthy as if it wasn't washed in a months and the sheets had blood stains on them.

  • Monica Jun 2025 · via expedia
    4/5

    Location is convenient, reasonably priced. Blinds in my room are electronic and I reprted them not working 3 weeks ago, ended up in the same room again and still not fixed

  • Monica Jun 2025 · via expedia
    4/5

    Location is convenient, reasonably priced. Blinds in my room are electronic and I reprted them not working 3 weeks ago, ended up in the same room again and still not fixed

  • Andrea Jun 2025 · via expedia
    5/5

    Great location.

  • Andrea Jun 2025 · via expedia
    5/5

    Great location.

  • Norma Jun 2025 · via priceline
    5/5

    Location is great!! So many restaurants and shopping in the area.

  • Jorge Jun 2025 · via hotels.com
    5/5

    It was good but the ac was out so it was kinda hot but the fan saved it and the beds were kinda rough but it was a nice room

  • Jorge Jun 2025 · via hotels.com
    5/5

    It was good but the ac was out so it was kinda hot but the fan saved it and the beds were kinda rough but it was a nice room

  • Juan May 2025 · via expedia
    3/5

    The property was nice enough for the price, staff was really friendly which was a plus! If the beds were more comfortable would have be higher satisfaction. The lobby is nice, but you can tell the rooms are older.

  • Juan May 2025 · via expedia
    3/5

    The property was nice enough for the price, staff was really friendly which was a plus! If the beds were more comfortable would have be higher satisfaction. The lobby is nice, but you can tell the rooms are older.

  • Lucas May 2025 · via priceline
    4.5/5

    Always a great place to stay at Hampton inn.

  • Fedd May 2025 · via hotels.com
    5/5

    Great service. Extremely friendly staff. Definitely a place I’d stay at again and again and would recommend to friends and family.

  • Fedd May 2025 · via hotels.com
    5/5

    Great service. Extremely friendly staff. Definitely a place I’d stay at again and again and would recommend to friends and family.

  • Cynthia May 2025 · via expedia
    5/5

    I accidentally booked the wrong hotel dates thru Expedia. I reached out to Expedia for help with my mess up and they gracious corrected my dates. I was so relieved and deeply grateful with their willingness to help me get my issue resolved.

  • Cynthia May 2025 · via expedia
    5/5

    I accidentally booked the wrong hotel dates thru Expedia. I reached out to Expedia for help with my mess up and they gracious corrected my dates. I was so relieved and deeply grateful with their willingness to help me get my issue resolved.

  • fabian Apr 2025 · via priceline
    0.5/5

    Location Everything else

  • Margaret Apr 2025 · via hotels.com
    5/5

    Everything was great! It was quiet and the room was clean. The bed and bedding was quite comfortable.

  • Margaret Apr 2025 · via hotels.com
    5/5

    Everything was great! It was quiet and the room was clean. The bed and bedding was quite comfortable.

  • ESTEFANIA Apr 2025 · via expedia
    3/5

    Floors in the room and restroom where very dirty. Floor was so sticky our shoes would stick

  • ESTEFANIA Apr 2025 · via expedia
    3/5

    Floors in the room and restroom where very dirty. Floor was so sticky our shoes would stick

  • Sophia Apr 2025 · via expedia
    3/5

    The staff was really nice and kind. The hotel wasn’t that clean. The room looked a bit old and the air conditioner kept making weird noises all night long. It wasn’t that bad, but it was a little bit too pricey considering the conditions of the hotel.

  • Sophia Apr 2025 · via expedia
    3/5

    The staff was really nice and kind. The hotel wasn’t that clean. The room looked a bit old and the air conditioner kept making weird noises all night long. It wasn’t that bad, but it was a little bit too pricey considering the conditions of the hotel.

  • Robert Mar 2025 · via priceline
    0.5/5

    Had a reservation for Friday thru Sunday. We couldn't make it on Friday night, so I called the office and they were supposed to check me in before midnight. Turns out, they just marked as a no show. The staff i spoke with made a note in the pass down and told the oncoming staff to check me in prior to midnight.

  • Noemi Mar 2025 · via priceline
    2.5/5

    Breakfast was okay. The “make your own” waffles were the only decent thing. I originally reserved a two bed/queen room for my family. We were moved into a one bed/king with sleeper sofa because of other groups for Springbreak. Even though I reserved ahead of time, we were still given a totally different room. The quality of the sleeper sofa was not good. There was not additional blankets provided, they had to be requested. And even then, we were expected to pickup the blankets from the desk. The bathroom sink was leaking water. And the elevators weren’t working properly. It was a hassle to go downstairs every time we needed to go somewhere. This time around, our stay was disappointing.

  • Carma Mar 2025 · via expedia
    5/5

    Stag is always very nice an helpful. I always stay there 3-4 times a year because my b parents and 4 children are buried at cemetery close by,

  • Carma Mar 2025 · via expedia
    5/5

    Stag is always very nice an helpful. I always stay there 3-4 times a year because my b parents and 4 children are buried at cemetery close by,

  • Escobar Mar 2025 · via priceline
    3.5/5

    Location, great breakfast, excellent staff and overall well lit and felt safe. The only negative thing I have about the property is that I woke up and had little what I believe are bite marks on my body from maybe bedbugs, although cannot confirm.

  • Edward Feb 2025 · via hotels.com
    5/5

    This hotel was rereferred to me by a co-worker who makes as many field sites as I do. I am very skeptical about places I stay because sometimes people go by just the name but that does not mean they are the best. This was different, they met all aspects of a stay at a hotel by Hampton. Clean room great lighted area and located by all sorts of restaurants and stores.

  • Edward Feb 2025 · via hotels.com
    5/5

    This hotel was rereferred to me by a co-worker who makes as many field sites as I do. I am very skeptical about places I stay because sometimes people go by just the name but that does not mean they are the best. This was different, they met all aspects of a stay at a hotel by Hampton. Clean room great lighted area and located by all sorts of restaurants and stores.

  • Dan Feb 2025 · via hotels.com
    1/5

    I had booked this hotel and then had delayed flights. I contacted the hotel to let them know I would be late, but still needed the room. Flights were delayed 2 more times and each time I notified the hotel. I told them I was fine with being charged for the night even though I wasn’t there but needed the room and was told it was no problem. When I arrived in the morning, I went to check in and the manager said they put me as a ‘no show’ and gave up my room and had no more rooms. The employee I spoke with was standing there and confirmed I called in, the manager said I was a no show and they had no more rooms so I would have to go elsewhere. Disappointed in this hotel/ manager is an understatement.

  • Dan Feb 2025 · via hotels.com
    1/5

    I had booked this hotel and then had delayed flights. I contacted the hotel to let them know I would be late, but still needed the room. Flights were delayed 2 more times and each time I notified the hotel. I told them I was fine with being charged for the night even though I wasn’t there but needed the room and was told it was no problem. When I arrived in the morning, I went to check in and the manager said they put me as a ‘no show’ and gave up my room and had no more rooms. The employee I spoke with was standing there and confirmed I called in, the manager said I was a no show and they had no more rooms so I would have to go elsewhere. Disappointed in this hotel/ manager is an understatement.

  • Frank Feb 2025 · via priceline
    5/5

    The staff was very friendly and helpful. The toilet kept running. Wasting water

  • Norma Jan 2025 · via priceline
    5/5

    Located close to shopping and restaurants.

  • Duque Jan 2025 · via priceline
    3.5/5

    The attention received at the front desk by Mariah One day I had to ask someone to make my bed and take out the trash.

  • Carlos Jan 2025 · via expedia
    5/5

    Very Clean, Roomy, Quiet, and the Breakfast was fresh, Hot and Tasty!

  • Carlos Jan 2025 · via expedia
    5/5

    Very Clean, Roomy, Quiet, and the Breakfast was fresh, Hot and Tasty!

  • Lucas Jan 2025 · via priceline
    5/5

    Always love Hampton locations, price and value. The places are always clean, rooms are comfortable and are a great value. N/A

  • Charles Jan 2025 · via hotels.com
    5/5

    The stay overall was great. The bed was a little springy rather than soft but nothing terrible. Great overall.

  • Charles Jan 2025 · via hotels.com
    5/5

    The stay overall was great. The bed was a little springy rather than soft but nothing terrible. Great overall.

  • Ricardo Jan 2025 · via expedia
    5/5

    Comfortable and breakfast included.

  • Ricardo Jan 2025 · via expedia
    5/5

    Comfortable and breakfast included.

  • Hortencia Jan 2025 · via priceline
    5/5

    We come to SA several times per year to visit family and this has been our favorite hotel so far. Room was spacious and clean. Would definitely stay here again. No complaints.

  • Brenda Jan 2025 · via expedia
    5/5

    The location for this hotel is very convenient. There are major stores all around and plenty of dining options only minutes away. It was a nice, quiet stay.

  • Brenda Jan 2025 · via expedia
    5/5

    The location for this hotel is very convenient. There are major stores all around and plenty of dining options only minutes away. It was a nice, quiet stay.

  • Ronald Jan 2025 · via hotels.com
    1/5

    The wrong state was booked and no one from the hotel would answer my call to cancel. Hotels.com was no help.

  • Ronald Jan 2025 · via hotels.com
    1/5

    The wrong state was booked and no one from the hotel would answer my call to cancel. Hotels.com was no help.

  • Emilio Jan 2025 · via expedia
    5/5

    None

  • Emilio Jan 2025 · via expedia
    5/5

    None

  • Alex Dec 2024 · via hotels.com
    5/5

    Was an immaculate hotel room and the perfect view. We plan to return.

  • Alex Dec 2024 · via hotels.com
    5/5

    Was an immaculate hotel room and the perfect view. We plan to return.

  • Arun Dec 2024 · via expedia
    5/5

    A quite calm place ideal for families

  • Arun Dec 2024 · via expedia
    5/5

    A quite calm place ideal for families

  • Shahir Dec 2024 · via priceline
    3/5

    Clean In first day they did change our bedsheets and towels but on day 2 we asked the housekeeping lady to change bedsheets and towels she just did towels and the bedsheets were not changed

  • Steven Nov 2024 · via expedia
    5/5

    All was good except we would appreciate a good exhaust fan in the bathroom. It gets hot and steamy with no quick way to cool it down

  • Steven Nov 2024 · via expedia
    5/5

    All was good except we would appreciate a good exhaust fan in the bathroom. It gets hot and steamy with no quick way to cool it down

  • Cris Nov 2024 · via expedia
    5/5

    Close to everything and convenient

  • Cris Nov 2024 · via expedia
    5/5

    Close to everything and convenient

  • Gaell Nov 2024 · via expedia
    5/5

    Highly recommend

  • Gaell Nov 2024 · via expedia
    5/5

    Highly recommend

  • Talonna Nov 2024 · via expedia
    3/5

    This was my second time to stay here in a year & it is a nice place, just needs some routine upkeep. The shower was coming away from the wall in the corners & could use some caulking. Floors were humid & tile sticky when I forgot to slip my flip flops on. Overall, decent but needs some TLC for the price point...

  • Talonna Nov 2024 · via expedia
    3/5

    This was my second time to stay here in a year & it is a nice place, just needs some routine upkeep. The shower was coming away from the wall in the corners & could use some caulking. Floors were humid & tile sticky when I forgot to slip my flip flops on. Overall, decent but needs some TLC for the price point...

  • Dulce Nov 2024 · via hotels.com
    4/5

    The staff was ready to welcome us as we reserved last minute for a family funeral. Everything was good breakfast and parking only the room had a humid smell to it. Other than that it was great.

  • Dulce Nov 2024 · via hotels.com
    4/5

    The staff was ready to welcome us as we reserved last minute for a family funeral. Everything was good breakfast and parking only the room had a humid smell to it. Other than that it was great.

  • robert Nov 2024 · via expedia
    4/5

    Very nice people working front desk, room was ok pillows flat and bed not too comfortable. Otherwise solid place to stay.

  • robert Nov 2024 · via expedia
    4/5

    Very nice people working front desk, room was ok pillows flat and bed not too comfortable. Otherwise solid place to stay.

  • Verified Oct 2024 · via hotels.com
    1/5

    When my husband laid in bed the entire mattress fell through the bed frame and onto the floor. We had to lift the mattress off of floor and situated it back into the frame to so it was level so we could sleep. The bathroom floor was sticky, grime around the toilet, and the baseboards and frame around the shower were falling apart. It was an ADA room, beware. The front desk staff was very nice, though. We were displaced from our originally booked room because the hotel was “overbooked” despite booking in advance. The room shell needed repair, maintenance and a deep clean. And when the concern was communicated to the manager that the ADA room had a faulty bed - it should have been taken seriously. It wasn’t.

  • Verified Oct 2024 · via hotels.com
    1/5

    When my husband laid in bed the entire mattress fell through the bed frame and onto the floor. We had to lift the mattress off of floor and situated it back into the frame to so it was level so we could sleep. The bathroom floor was sticky, grime around the toilet, and the baseboards and frame around the shower were falling apart. It was an ADA room, beware. The front desk staff was very nice, though. We were displaced from our originally booked room because the hotel was “overbooked” despite booking in advance. The room shell needed repair, maintenance and a deep clean. And when the concern was communicated to the manager that the ADA room had a faulty bed - it should have been taken seriously. It wasn’t.

  • Precilla Oct 2024 · via hotels.com
    1/5

    This was one of the worst stays in San Antonio. During the night/early morning my vehicle was vandalized. I didn’t know about the police being called and my vehicle being fingerprinted until I checked out. My truck was parked in a lit area of the hotel. I’m disappointed how hotel staff handled this incident.

  • Precilla Oct 2024 · via hotels.com
    1/5

    This was one of the worst stays in San Antonio. During the night/early morning my vehicle was vandalized. I didn’t know about the police being called and my vehicle being fingerprinted until I checked out. My truck was parked in a lit area of the hotel. I’m disappointed how hotel staff handled this incident.

  • Wayne Oct 2024 · via hotels.com
    1/5

    Not only will I not ever stay at this property again, I will not stay at the chain ever again. I had to check out a day early. Sabrina refused to issue a refund on my unused reservation because I made the reservation through this site

  • Wayne Oct 2024 · via hotels.com
    1/5

    Not only will I not ever stay at this property again, I will not stay at the chain ever again. I had to check out a day early. Sabrina refused to issue a refund on my unused reservation because I made the reservation through this site

  • Gilbert Oct 2024 · via hotels.com
    5/5

    Nice clean rooms. The property was very well maintained outside with several doggie spots for Fido. Lobby and breakfast area nicely decorated. Standard breakfast food but also omelets. Only downside was one of the two elevators was out of order and the other elevator was working off and on. Not the end of the world to use the stairs but it was a pain to hump all our gear down the stairs when the elevator decided to quit working again at checkout time.

  • Gilbert Oct 2024 · via hotels.com
    5/5

    Nice clean rooms. The property was very well maintained outside with several doggie spots for Fido. Lobby and breakfast area nicely decorated. Standard breakfast food but also omelets. Only downside was one of the two elevators was out of order and the other elevator was working off and on. Not the end of the world to use the stairs but it was a pain to hump all our gear down the stairs when the elevator decided to quit working again at checkout time.

  • Amanda Oct 2024 · via expedia
    5/5

    Everything was excellent and service was great!

  • Amanda Oct 2024 · via expedia
    5/5

    Everything was excellent and service was great!

  • Antonio Oct 2024 · via hotels.com
    5/5

    I liked the stay but whatever is used to disinfect the rooms smells bad

  • Antonio Oct 2024 · via hotels.com
    5/5

    I liked the stay but whatever is used to disinfect the rooms smells bad

  • Robin Sep 2024 · via expedia
    4/5

    Stayed to see the Journey Concert, it was convenient and not too far from the Alamodome. Very comfortable bed, walls very thin though.

  • Robin Sep 2024 · via expedia
    4/5

    Stayed to see the Journey Concert, it was convenient and not too far from the Alamodome. Very comfortable bed, walls very thin though.

  • Nestor Sep 2024 · via expedia
    5/5

    Clean

  • Nestor Sep 2024 · via expedia
    5/5

    Clean

  • Julie Sep 2024 · via hotels.com
    4/5

    Clean and friendly

  • Julie Sep 2024 · via hotels.com
    4/5

    Clean and friendly

  • Julie Sep 2024 · via hotels.com
    4/5

    Clean and friendly

  • Julie Sep 2024 · via hotels.com
    4/5

    Clean and friendly

  • Rafael Sep 2024 · via expedia
    5/5

    Would stay again

  • Rafael Sep 2024 · via expedia
    5/5

    Would stay again

  • Roxanne Sep 2024 · via expedia
    4/5

    Fairly clean hotel. Met our needs. Very walkable to sights.

  • Roxanne Sep 2024 · via expedia
    4/5

    Fairly clean hotel. Met our needs. Very walkable to sights.

  • Roderick Sep 2024 · via hotels.com
    5/5

    It was good experience

  • Roderick Sep 2024 · via hotels.com
    5/5

    It was good experience

  • Christian Sep 2024 · via expedia
    4/5

    Good conditions!

  • Christian Sep 2024 · via expedia
    4/5

    Good conditions!

  • Donna Sep 2024 · via expedia
    5/5

    Overall vety good

  • Donna Sep 2024 · via expedia
    5/5

    Overall vety good

  • Joseph Sep 2024 · via hotels.com
    5/5

    A+ RECOMMENDED

  • Claudia Sep 2024 · via hotels.com
    4/5

    Room was comfortable. We requested extra pillows but there was only one available. Unfortunately, there were noisy neighbors who opted to argue in the hallway. This was not a reflection of the hotel, but definitely hindered a quiet nights sleep. This location was convenient for our trip to SA and the dining options were great!

  • Daniel Sep 2024 · via hotels.com
    5/5

    Not good parking. Lot was full. Need more parking for guests

  • Rodney Aug 2024 · via expedia
    3/5

    free parking

  • Epifanio Aug 2024 · via hotels.com
    4/5

    Issues in the room were shower back wall needs repair and flooring repair was bad patch. With those things fix you would have an excellent review.

  • Perla Aug 2024 · via expedia
    5/5

    Great service

  • Dolores Aug 2024 · via expedia
    2/5

    This carpet in the hallway had dirt on it and it never got vacuumed in 5 days that we were there. There was a horrible odor when we arrived. Also, I called for towels and they told me to come get them instead of bringing them up. We had to call on the 2 nd day to get the staff to come take our garbage.

  • Tricia Aug 2024 · via expedia
    5/5

    Perfect

  • Angela Aug 2024 · via expedia
    5/5

    It was a very short stay. We were greeted with friendly service at check in. The entry way, hallways and our room were well cleaned.

  • Sara Aug 2024 · via expedia
    4/5

    It was our first time traveling with our 2 pups and they welcomed us and our dogs. No problems with check in / out. Would definitely stay again.

  • Christina Aug 2024 · via expedia
    5/5

    Came for a concert the place is clean and nice for the price

  • Andrew Aug 2024 · via expedia
    5/5

    Comfortable. Clean pool

  • David Aug 2024 · via expedia
    4/5

    Overall a pleasent stay. Staff was tentative, and pleasent. Facility appeared to be rencently renovated. Rooms were adequate, but a little more care is needed as the room was claen on the surface, but obvious need to clean a bit better. It met our needs. Pool was clean, but small and the furnature didnt allow for sun bathing or relaxing poolside.

  • Destiny Aug 2024 · via expedia
    4/5

    It was good

  • Patricia Aug 2024 · via expedia
    5/5

    overall excellent experience.

  • Julie Aug 2024 · via expedia
    5/5

    The location and hotel are nice and quiet. Only issue we had at time of our visit was that the elevator stopped working at check out. There were some many people waiting for the elevator and one of our guests had a wheelchair to we had no other choice to wait for the one elevator to get to our floor.

  • Dalia Jul 2024 · via expedia
    5/5

    Everything was nice and clean.

  • Vanessa Jul 2024 · via expedia
    4/5

    Great location. Very clean

  • LaDeldrius Jul 2024 · via expedia
    2/5

    The staff was extremely polite and did all they could to accommodate but the water would not get hot and it was extremely loud from the doors slamming next to us to the people above us running in the room (kids I’m sure).

  • Sandra Jun 2024 · via expedia
    5/5

    Hotel was convenient and it was safe!

  • Albert Jun 2024 · via expedia
    5/5

    Clean simple and friendly.

  • Rick Jun 2024 · via expedia
    2/5

    Hotel was ok besides the beds , very uncomfortable

  • Masoud Jun 2024 · via expedia
    4/5

    It was dirty and shower was moldy.

  • Martina May 2024 · via hotels.com
    5/5

    Very clean , excellent service

  • David May 2024 · via hotels.com
    5/5

    We stayed two nights and were greatly pleased. Friendly staff, comfortable bed, wonderful breakfast. We will definitely stay again when in the area.

  • DELMA May 2024 · via expedia
    5/5

    This a great hotel. From the staff to the facility. Loved it!!! Very clean and breakfast options were great.

  • Alden May 2024 · via expedia
    5/5

    Nice place and staff is very helpful. Rooms are clean.

  • John May 2024 · via hotels.com
    4/5

    Very nice hotel. Compared to other Hampton Inn’s I’ve stayed at, this one is showing some wear. However, it was very clean and the staff was very friendly. The rooms are quite small, especially for 3-4 people.

  • Danielle Apr 2024 · via hotels.com
    5/5

    Our stay was great. The woman at the front desk was very friendly and very professional. Didn’t get to eat breakfast but it looked great. The coffee was good! The hotel was very clean and comfortable. Would stay there again.

  • Jana Apr 2024 · via expedia
    5/5

    Front desk person was very welcoming and nice.

  • Jay Apr 2024 · via expedia
    5/5

    Clean

  • Melanie Apr 2024 · via expedia
    4/5

    Spacious room. Pretty clean.

  • Teresa Mar 2024 · via expedia
    5/5

    Easy check in. We came into town late, and when we arrived they had our paperwork ready and greeted us by name! Loved the bottles of water and “snacks” to thank us for patronizing their hotel!

Frequently asked questions about Hampton Inn & Suites San Antonio Brooks City Base

Does Hampton Inn & Suites San Antonio Brooks City Base have free Wi-Fi?
Yes, Hampton Inn & Suites San Antonio Brooks City Base offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Hampton Inn & Suites San Antonio Brooks City Base offer parking?
Yes, Hampton Inn & Suites San Antonio Brooks City Base offers free parking on-site.
Does Hampton Inn & Suites San Antonio Brooks City Base have meeting spaces, conference centers, or conference rooms?
Yes. Hampton Inn & Suites San Antonio Brooks City Base features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings.
Does Hampton Inn & Suites San Antonio Brooks City Base have a fitness center?
Yes, Hampton Inn & Suites San Antonio Brooks City Base features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Hampton Inn & Suites San Antonio Brooks City Base located, and how walkable is the area?
Hampton Inn & Suites San Antonio Brooks City Base is located at 8202 City Base Landing, San Antonio, TX 78235. With a Walk Score of 29, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available