Executive Inn & Suites Near Lackland AFB
About Executive Inn & Suites Near Lackland AFB
Well set in the Lackland AFB district of San Antonio, Executive Inn & Suites Near Lackland AFB is located 8 miles from SeaWorld San Antonio, 11 miles from Henry B. Gonzalez Convention Center and 11 miles from The Alamo. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property provides room service and a 24-hour front desk for guests. At the hotel, every room comes with a desk. All guest rooms in Executive Inn & Suites Near Lackland AFB are equipped with a flat-screen TV and free toiletries. Ripleys Believe It Or Not Museum is 11 miles from the accommodation, while Tower of the Americas is 11 miles away. San Antonio International Airport is 16 miles from the property.
Amenities
- 24-hour front desk
- On-site dining
- Breakfast available
- Express check-in / check-out
- Family friendly
- Smoke-free property
- Elevator
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the cleanliness of the rooms, comfortable beds, and convenient location, but there are consistent complaints about small room sizes, false advertising, unprofessional staff behavior, and issues with amenities such as breakfast, Wi-Fi, and room service.
- Clean rooms
- Comfortable beds
- Small room sizes
- False advertising and unprofessional staff behavior
- 3/5
Not a bad spot for a couple day visit or so if you're trying to be near off base but probably better options around. More like a budget area to stay in really.
- 2.5/5
Passable
- 5/5
Everything were great.
- 1/5
Nasty dump in the middle of the slums...Felt like I could be robbed walking down the street, crack heads everywhere. Dont stay here, run away quickly from here!
- 3.5/5
Good
- 3/5
Lo que no me gustó es que el aire acondicionado es un sistema viejo y no tiene la opcion de automático, y pues todo el tiempo estaba saliendo el aire super frio
- 3/5
The room was ok but I seen roaches
- 1/5
Room so small, AC not working , if change different room have to pay extra fee. Bedding is dirty and very old.
- 3/5
Pleasant
- 5/5
You get what you pay for. Only needed a place to sleep and shower. Close to Lackland was a plus
- 4/5
I liked it
- 4/5
I liked it
- 5/5
Nice and clean, pleasant.convenient location..affordable
- 5/5
Nice and clean, pleasant.convenient location..affordable
- 5/5
Awesome place
- 5/5
Awesome place
- 5/5
Great.
- 5/5
Great.
- 5/5
Great staff. Clean place
- 5/5
Great staff. Clean place
- 5/5
Best stay ever in San Antonio
- 5/5
Best stay ever in San Antonio
- 5/5
Excellent stay 10/10
- 5/5
Excellent stay 10/10
- 0.5/5
Bad
- 0.5/5
They had bedbugs. I had to throw my clothes away. We had bites all over us. Told the man at front desk I was getting bit while I was checking out. He said do you have pictures, I said look at me as I am being bit and scratching. Still no refund.
- 3/5
Room is not cleaned daily no trash bin in sight to throw room trash out. Take your own towels.
- 3/5
Room is not cleaned daily no trash bin in sight to throw room trash out. Take your own towels.
- 5/5
Exceptional
- 5/5
Honestly had a great stay here. The room was clean, everything worked well, and it was nice and quiet at night. The location near Lackland AFB was super convenient, and the staff was friendly and helpful. For the price, I was really impressed. Would definitely stay here again.
- 5/5
Honestly had a great stay here. The room was clean, everything worked well, and it was nice and quiet at night. The location near Lackland AFB was super convenient, and the staff was friendly and helpful. For the price, I was really impressed. Would definitely stay here again.
- 5/5
Honestly had a great stay here. The room was clean, everything worked well, and it was nice and quiet at night. The location near Lackland AFB was super convenient, and the staff was friendly and helpful. For the price, I was really impressed. Would definitely stay here again.
- 5/5
Exceptional
- 3/5
Pleasant
- 1/5
White bed stain and non locking doors and staff poor communication
- 1/5
White bed stain and non locking doors and staff poor communication
- 4/5
Yes
- 4/5
Yes
- 4/5
Very good
- 3/5
This place was much less expensive than other options, and for good cause. But management endeavors to take care of its guests, the bed was comfortable, and it was close to base. It was excellent for all our priorities-especially when we discovered we could get coffee close by at McDonalds.
- 3/5
This place was much less expensive than other options, and for good cause. But management endeavors to take care of its guests, the bed was comfortable, and it was close to base. It was excellent for all our priorities-especially when we discovered we could get coffee close by at McDonalds.
- 4/5
AC was good. Nice n chill in our hot tub suite
- 4/5
AC was good. Nice n chill in our hot tub suite
- 4.5/5
Superb
- 3/5
Clean room, shopping near by. If you need to move around a rental is suggested. Friendly staff. I would bring my own towel. Worth the price.
- 3/5
Clean room, shopping near by. If you need to move around a rental is suggested. Friendly staff. I would bring my own towel. Worth the price.
- 3/5
Everything was good but I didn’t get my full refund for deposit
- 3/5
Everything was good but I didn’t get my full refund for deposit
- 1/5
Everything
- 1/5
Everything
- 2/5
No breakfest and I was charged 50 dollars for a security deposit and only got 30 dollars back because of a small stain on the sheets and I checked out at 3pm and could not get a partial refund Location
- 2/5
No breakfest and I was charged 50 dollars for a security deposit and only got 30 dollars back because of a small stain on the sheets and I checked out at 3pm and could not get a partial refund Location
- 3.5/5
Good
- 2.5/5
Clean Rooms way to small
- 2.5/5
Clean Rooms way to small
- 5/5
Ok
- 5/5
Ok
- 5/5
Exceptional
- 4/5
Friendly welcoming staff, clean room, working a/c & tv, perfect water pressure & comfortable temp… what more can you ask for? Although I would have liked fresh towels throughout my stay overall I was pretty satisfied.
- 4/5
Friendly welcoming staff, clean room, working a/c & tv, perfect water pressure & comfortable temp… what more can you ask for? Although I would have liked fresh towels throughout my stay overall I was pretty satisfied.
- 2/5
Nothing No ice machine ( broken) but thanks to the girl upfront I got ice one time then I had to go buy a bag next door at the gas station .
- 4.5/5
Good Clean room everyday
- 3/5
Staff was not courteous, they hire GM's that like to take it up the ass!
- 3/5
Staff was not courteous, they hire GM's that like to take it up the ass!
- 5/5
I loved the stay here. This is my favorite hotel in the area because the staff are super-friendly, rooms are clean. if you ever in the area I recommend everyone to stay here. It’s convenient because everything is nearby. You name it and it’s there.
- 5/5
I loved the stay here. This is my favorite hotel in the area because the staff are super-friendly, rooms are clean. if you ever in the area I recommend everyone to stay here. It’s convenient because everything is nearby. You name it and it’s there.
- 3/5
For the price it wasn’t bad, the rooms are soundproof for the most part and uber eats found room with no problems.
- 3/5
For the price it wasn’t bad, the rooms are soundproof for the most part and uber eats found room with no problems.
- 5/5
Love the room an quiet
- 5/5
Love the room an quiet
- 1.5/5
The guy that worked there had better services then the girl That the girl from the front desk was rude they couldn't change our the towels or sheets
- 1.5/5
That the girl from the front desk was rude they couldn't change our the towels or sheets
- 5/5
Great and convenient way to book very satisfied
- 5/5
Great and convenient way to book very satisfied
- 1.5/5
Poor
- 5/5
There are restaurants within walking distance and the room was cool once I turned the AC on
- 5/5
There are restaurants within walking distance and the room was cool once I turned the AC on
- 2/5
I never got my deposit back, even everything on the room was in good condition
- 5/5
Yes
- 5/5
Yes
- 5/5
Great guy at check in and quite!
- 5/5
Great guy at check in and quite!
- 5/5
Very clean rooms, everything works and good WiFi
- 5/5
Very clean rooms, everything works and good WiFi
- 5/5
Good customer service clean and quiet
- 5/5
Good customer service clean and quiet
- 5/5
Excellent place to stay with stores and restraunts near by. Clean and very nice staff. Will book here and stay again.
- 5/5
Excellent place to stay with stores and restraunts near by. Clean and very nice staff. Will book here and stay again.
- 1/5
They are running a deposit scam to keep some or all of customers deposits. The manager here demands a $100 deposit using your credit card to stay here. My card would not accept the charge so they had to take my $100 deposit in cash. I ended up staying 3 days and before I check out I always wipe everything down, I sweep using a small broom in my car and I throw the trash out just so I don't have to put up with the manager trying to keep my deposit. However, when I went to check out the manager went to check out my room and spent 10 min before coming back and she started telling me that she was going to keep $10 of my deposit because my towel was wet and dirty and that I was lucky she didn't keep all of it cuz m the inside of the fridge was dirty. So now we have to do our own laundry and detail our room before we are allowed to check out? She is stealing $10 from me to pay for basically shop rag that she is going to put into the washer and reuse anyway. Horrible stay, management was so unprofessional , rooms are small n uncared for.
- 1/5
They are running a deposit scam to keep some or all of customers deposits. The manager here demands a $100 deposit using your credit card to stay here. My card would not accept the charge so they had to take my $100 deposit in cash. I ended up staying 3 days and before I check out I always wipe everything down, I sweep using a small broom in my car and I throw the trash out just so I don't have to put up with the manager trying to keep my deposit. However, when I went to check out the manager went to check out my room and spent 10 min before coming back and she started telling me that she was going to keep $10 of my deposit because my towel was wet and dirty and that I was lucky she didn't keep all of it cuz m the inside of the fridge was dirty. So now we have to do our own laundry and detail our room before we are allowed to check out? She is stealing $10 from me to pay for basically shop rag that she is going to put into the washer and reuse anyway. Horrible stay, management was so unprofessional , rooms are small n uncared for.
- 4/5
Good location, clean, and excelent value for the price. The rooms are quite small, and check-in was slightly delayed as staff were away for a few minutes.
- 5/5
The rooms were nice Love it
- 5/5
Love the new management, it felt safer here then the other hotels that are near by
- 5/5
Love the new management, it felt safer here then the other hotels that are near by
- 5/5
Nice
- 5/5
Nice
- 5/5
Very friendly staff and helpful time booking and staying longer than expected
- 5/5
Very friendly staff and helpful time booking and staying longer than expected
- 5/5
Staff is very friendly calm environment clean rooms comfortable stay quality products in gift shop
- 5/5
Staff is very friendly calm environment clean rooms comfortable stay quality products in gift shop
- 5/5
Everything was perfect very clean room.
- 5/5
Everything was perfect very clean room.
- 5/5
Low Price
- 3/5
I did not like having to pay a $100 deposit, to find myself at risk of taking roaches home with me. Roaches spread faster than stds. Things clearly haven't been updated recently enough to warrant such a high deposit.
- 5/5
I really had a very peaceful and comfortable stay
- 1/5
Front desk very rude
- 1/5
Front desk very rude
- 4/5
At 1st it was horrible, didn’t realize that it was a non refundable hotel for 50$, plus you need to put a deposit of and extra 50-100$ which you get back BUT at the time for check in I didn’t have it, came back later on with my friend and they spotted the 50$ deposit and they do inspect the room before you leave.
- 4/5
At 1st it was horrible, didn’t realize that it was a non refundable hotel for 50$, plus you need to put a deposit of and extra 50-100$ which you get back BUT at the time for check in I didn’t have it, came back later on with my friend and they spotted the 50$ deposit and they do inspect the room before you leave.
- 0.5/5
Booked room at super low rate. Did not have an extra$100 deposit for room. Never did I see that a deposit is required up front, no exceptions. Then it cost me an additional $35 to cancel because I couldn't move my stay somewhere else. My refund still has not arrived either No mention of $100 deposit. Could not bend or help me out
- 1/5
If I could give this place, no stars I would. I think a food truck has more room inside than my hotel room here there were ants in the bathroom the caulking all around the bathtub and drain was cracked and missing in places. Hair on the toilet and in the bathtub and not from anybody’s head, One of the people who worked there told me a guy lived in that hotel room for three years Prior to them, renting it out. There was no soap no shampoo no extra toilet paper. I would not recommend staying here even for the price.
- 1/5
If I could give this place, no stars I would. I think a food truck has more room inside than my hotel room here there were ants in the bathroom the caulking all around the bathtub and drain was cracked and missing in places. Hair on the toilet and in the bathtub and not from anybody’s head, One of the people who worked there told me a guy lived in that hotel room for three years Prior to them, renting it out. There was no soap no shampoo no extra toilet paper. I would not recommend staying here even for the price.
- 5/5
Very quiet property!!
- 5/5
The staff was extremely hard working which was reflected in the cleanliness of the property. They were also extremely attentive and accommodating. For the price of a night there, I could not ask for more. If you are visiting the Lackland AFB, this place is extremely close and within walking distance. Highly recommend.
- 5/5
The staff was extremely hard working which was reflected in the cleanliness of the property. They were also extremely attentive and accommodating. For the price of a night there, I could not ask for more. If you are visiting the Lackland AFB, this place is extremely close and within walking distance. Highly recommend.
- 2/5
Working ice machine The the staff and how they constantly try to charge your cards without telling you
- 4/5
The room didn't get clean everyday, the beds are a bit tad high
- 4.5/5
Mi card had troubles to open the door too many times
- 0.5/5
Everything
- 2/5
Rooms are very tiny its like a jail cell
- 2/5
Rooms are very tiny its like a jail cell
- 2/5
The front attendant was rude to my sister this morning and he made her stand outside the lobby part and it was raining and they did not bring us clean towels the second day will never stay there again but the room was ok
- 2/5
The front attendant was rude to my sister this morning and he made her stand outside the lobby part and it was raining and they did not bring us clean towels the second day will never stay there again but the room was ok
- 1/5
AC not working
- 1/5
AC not working
- 4/5
Location and safety.
- 4/5
Location and safety.
- 2/5
Staff was friendly and understanding. The area is sketchy and property is outdated. You get what you pay for here basically. I left after the 1st night.
- 3/5
Easy check in and check out. There were dirty bed sheets with multiple stains. Pillows had hair and dandruff on them just not clean. The outlets were not working only one did which was frustrating. Broken doors and stains all over the walls. There wasnt really much safety on property. My husband asked for an extra key as we forgot ours in our room and they just gave him one. Mind you he didn’t check in with me he was in our car during check in. That felt kinda of unsafe.
- 1/5
Place was full of roaches, I left the room in perfect conditions, its been 2 weeks and no refund on deposit.
- 1/5
Place was full of roaches, I left the room in perfect conditions, its been 2 weeks and no refund on deposit.
- 4/5
El precio es muy accesible, para pasar solo la noche está súper bien
- 4/5
El precio es muy accesible, para pasar solo la noche está súper bien
- 1/5
Beds were dirty receptionist was very rude
- 1/5
Beds were dirty receptionist was very rude
- 1/5
This place is NOT a good stay. Looks nothing like the photos, very unsafe area, would not recommend.
- 1/5
This place is NOT a good stay. Looks nothing like the photos, very unsafe area, would not recommend.
- 3/5
No coffee/tea in the room
- 3/5
No coffee/tea in the room