Comfort Inn & Suites Near Six Flags & Medical Center
About Comfort Inn & Suites Near Six Flags & Medical Center
Located 3.2 miles from The Shops at La Cantera, Comfort Inn & Suites Near Six Flags & Medical Center offers 3-star accommodations in San Antonio and has an outdoor swimming pool, a fitness center and a shared lounge. Among the facilities at this property are a 24-hour front desk and a business center, along with free WiFi throughout the property. The hotel features family rooms. The hotel offers a buffet or American breakfast. Six Flags Fiesta Texas is 3.5 miles from Comfort Inn & Suites Near Six Flags & Medical Center, while The Alamo is 14 miles from the property. San Antonio International Airport is 11 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a general sentiment of dissatisfaction with the cleanliness, maintenance, and customer service. Many guests reported issues with dirty rooms, broken amenities, and unhelpful staff.
- Convenient location
- Affordable price
- Poor cleanliness and maintenance
- Unhelpful and sometimes rude customer service
- 1/5
The location was great but the room was not good. The door had a big gap in between it look like the door was open, the restroom sent was lose. The sofa bed was so bad the mattress was all dirty.
- 5/5
Variar en el de huevo
- 5/5
It was excellent. Hot oatmeal would be nice 😊
- 4/5
Breakfast
- 1/5
Great location. Near UTSA. 1st room - Water leak in ceiling in 2 spots with black mold on ceiling. Moved rooms. Put us 1 floor down under 1st room. Bathroom door would not close. Stayed open about a foot due to uneven floor. Would not move us again so we cancelled and went to another hotel. Took a week and an email to refund the charges.
- 4/5
Good no hot tub by pool like pictured
- 4.5/5
Superb
- 3.5/5
Location and comfort
- 5/5
very nice costumer services and also very clean rooms:)
- 4/5
.
- 3/5
My room is kinda smelly. The whole hotel is really smell. Everything else was okey but the smell t bugging me so bad. I couldn’t sleep when I stay here. I have to buy the room odor spray to fix the smell. But I couldn’t change anything.
- 4/5
Hotel was nice staff were friendly parking was a little difficult and tight
- 1/5
Rooms had a musk smell we stay here for a family vacation all together we had 4 room all room were bad had to cancel our reservation after the first night because it was awful. We did not stay a 2nd night
- 5/5
The staff were great. Rooms are spacious and clean. The free breakfast was very good with plenty of options.
- 4/5
Very good
- 4/5
It convenient for my visit to Six Flags Fiesta Texas.
- 4/5
It was quiet No hot tub
- 4.5/5
Superb
- 5/5
Ok
- 4/5
Very good
- 2/5
The room smelled like mildew and they were baby cockroches in the bathroom. They need to fumigate so it don't get out of hand.
- 3.5/5
I liked the location, and staff were helpful. I booked an ADA room and was disappointed of not having an adaptable shower. Luckily the staff were able to get us a shower chair, but it was not what we expected when we booked the room.
- 2/5
The pool was nice, the beds comfortable. The room smelled like mildew and they were baby cockroches in the bathroom. They need to fumigate so it don't get out of hand.
- 4/5
Location
- 4/5
Close to six flags clean Shower drain somewhat clog
- 4/5
Shower drain somewhat clog
- 5/5
Great place to stay at for a good price . Loved the breakfast and the pool
- 5/5
Great awesome customer service and great breakfast
- 5/5
Front desk provided excellent customer service, comfortable and clean room. Close businesses nearby and fresh breakfast. No concerns.
- 5/5
Front desk provided excellent customer service, comfortable and clean room. Close businesses nearby and fresh breakfast. No concerns.
- 4/5
Beds nothing comfortable
- 4/5
Very good
- 5/5
The room was clean, cold, and the king bed was so comfortable. Also the t.v. was clear and lots of channels. Very good experience. And breakfast was great. Just that alone saved us 50 bucks.
- 4/5
Very good
- 1/5
Walked in instantly made me sneeze. Hotel feels old. Location was okay didn’t get my car broken into which is nice. Sheets had a red stain on them and the front desk guy made me go get new ones. Bad customer service
- 5/5
Exceptional
- 5/5
I was billed twice was booked rm-408 on arriving, was moved to Rm-217 due to toilet mufunction showing to charges on my bank account called comfort have not been able to get problem resolved giving the run-around !
- 5/5
I was billed twice was booked rm-408 on arriving, was moved to Rm-217 due to toilet mufunction showing to charges on my bank account called comfort have not been able to get problem resolved giving the run-around !
- 5/5
YES
- 1/5
Good staff great location but the conditions of the beds and rooms are low end motel quality with musty smell in the rooms
- 3/5
Pleasant
- 1/5
The 1st room we received didnt have sheets nor blankets! We were offered another room and it smelled like spices. Our friends' were staying in another room and their A/C didn't work so they were moved to another room also. Overall, it was not a nice experience with a price similar a beautiful Hilton nearby. Hilton would have been way better.
- 4/5
It's affordable for a hotel that's close to UTSA.
- 5/5
Exceptional
- 5/5
Very convenient place, clean
- 5/5
Is very nice and comfortable place
- 3/5
Room was hot, one of the queen beds felt like it was gonna break. I reserved a handicap restroom and was not reserved
- 3/5
Everything was good we usually stay there peope are very friendly the only bad experienced we had that my truck had a broken window.
- 5/5
Hotel was clean. The staff was prompt and friendly. The breakfast was great and they give extra time that other hotel chains don’t
- 3/5
Location Old facility with a fresh coat of paint poorly applied
- 3/5
Location Old facility with a fresh coat of paint poorly applied
- 5/5
Great stay.
- 1/5
The Hotel was older but ok on cleanliness. The issue is the safety. Cars were all broken into over night. When police came they said it happens all the time there. I would not stay here again due to this.
- 5/5
Bed and rooms were comfortable Smelled a little bit
- 5/5
Smelled a little bit
- 4.5/5
Breakfast not to good could be better
- 4.5/5
Breakfast not to good could be better
- 5/5
The rooms very clean , breakfast and easy to parking
- 3.5/5
Check in was easy and breakfast, although limited, was very good. Bed was hard and the TV is old.
- 3.5/5
Check in was easy and breakfast, although limited, was very good. Bed was hard and the TV is old.
- 5/5
The staff was nice and the room was very clean
- 5/5
Great hotel
- 5/5
Coffee was delicious!
- 3/5
The breakfast was decent. The rooms were a bit run down and it didn’t feel very clean.
- 2/5
The room felt stuffy the entire time, even with the AC set to 71. It never seemed to cool properly and would get warm again quickly. When I called the front desk to ask about moving rooms, I was told there were no other rooms available. There was also a strong smell of mold in the room. Several things in the room didn’t work. The phone was dirty and nonfunctional, so I had to use my personal cell phone to contact the front desk. The TV remote didn’t have an input button, making it impossible to change inputs. When we called for help, the front desk staff member said she would send maintenance and hung up abruptly. We didn’t need maintenance for that issue—we ended up going to Walmart to buy a universal remote ourselves, which worked immediately. Customer service was poor overall. Staff were rude when we asked for additional towels, even though we had two adults and two toddlers staying in the room. The amenities listed were also misleading. The hot tub was completely sealed off with concrete, and one of the side entrances smelled strongly of dog urine. Overall, this was a terrible stay and not somewhere I would recommend.
- 5/5
Staff at front desk was very friendly and informative and premises and rooms were very clean
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Great place
- 5/5
Staff was very friendly and the shops were close by
- 1/5
Staff were pleasant. Room was not cleaned and smelled of urine. Breakfast was “ok” but very few options. Wouldn’t stay here ever again
- 4.5/5
Superb
- 2.5/5
Passable
- 5/5
Everything was excellent
- 4.5/5
Not really.
- 3/5
The breakfast was pretty good and with quite a bit of choice. Parking was very easy and safe.
- 2.5/5
Passable
- 2/5
This hotel is horrible, at least our room was. It had mold inside the closet. It smells horrible and the beds make so much noise, it was horrible to turn around in the bed. There were some bugs in the bed, not fleas, but definitely bugs. I got the room last minute because I messed up my reservation at another hotel, so I didn’t complain to the front desk. But please avoid this specific hotel. Breakfast was good though.
- 5/5
Absolutely great stat from staff to stay. Very clean and comfortable
- 4/5
Very good
- 4/5
Nice to stay one night
- 4/5
Very good
- 2.5/5
Passable
- 5/5
Clean rooms but a bit dated. Good helpful staff and the freeway is close. I would definitely consider staying again and my dog liked it because there were other pets nearby. Good part of town and crime doesn’t appear to be a problem, prior to booking I drove by the Motel 6 and there were working girls outside.
- 5/5
We
- 5/5
Breakfast was not fantastic. AC was good
- 5/5
The breakfast had a nice variety including scrambled eggs, sausage links and bacon.
- 4/5
Yes
- 1/5
Old rooms, horrible beds could feel the spring on 1. Restroom has no working fans, shower pipe to shower head was repaired with a plastic bag around it. I would not recommend to stay.
- 3/5
Room was clean but you can smell a lot of humidity , air conditioners are old. As well as most of the room furniture.
- 5/5
My daughter and I stayed here for her college visit to UTSA. It was a great location and the staff was wonderful.
- 5/5
Property was clean staff was nice
- 1/5
Room was terrible, restroom floor was warp door didn't close right. Hair dryer not working. Carpet smelled.
- 5/5
Best price in the area. Its an older hotel but you get what u pay for. They had breakfast in the morning. The rooms had refrigerator, microwave and restroom amenities. Will i come back and stay at this location (yes). The room was clean and beds were comfortable. It was close to sixflag, shopping area, top golf and other fun places to take the kids.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Pet friendly and clean room
- 1/5
Yes it was. The place was not good at all needs a make over
- 5/5
Exceptional
- 2.5/5
Passable
- 5/5
Exceptional
- 2/5
The ceiling in the bathroom looked like it was gonna fall. The hallways and room smelled like old people. The wall in our room behind the bathroom looked like it was wet. The pull out sofa bed mattress has stains on it.
- 5/5
Quick overnight stay, but everything was good.
- 0.5/5
Location The staff was rude
- 5/5
Maybe some remodeling
- 5/5
Nice place
- 1/5
Unusable internet, people running in hallways, repairs look sloppy
- 2/5
Smelled like weed around the hotel. Check-In girl was unpleasant. Room smelled like urine due to terrible mopping of the bathroom. Front desk changed me to another room, which did not smell like urine, so that was nice. Random kids running up and down the halls until 11pm.
- 3/5
N/A
- 3/5
N/A
- 4/5
Inexpensive, staff was nice Construction
- 3.5/5
We enjoyed the space in the king suite, the breakfast offerings, and the hotel allowing pets The bath tub showed mold in the corners and the water pressure was weak.
- 5/5
Love this hotel great people.. nice location near riverwalk.. convenient
- 5/5
Love this hotel great people.. nice location near riverwalk.. convenient
- 5/5
Amazing
- 5/5
Amazing
- 5/5
Nice area, good breakfast variety, friendly staff
- 5/5
Nice area, good breakfast variety, friendly staff
- 1/5
customer service was great. but the building in general very outdated, old
- 1/5
customer service was great. but the building in general very outdated, old
- 4/5
.
- 4/5
.
- 5/5
The service was excellent.
- 5/5
The service was excellent.
- 3/5
The front desk staff did not come across as welcoming, inviting, or helpful at all. The only exception was a young man that was there for two nights out of my stay. When I asked for extra pillows for the bedroom, I was given one pillow with no pillowcase and two decorative pillows that’s seemed really dirty and was told “ we are out of pillows and pillowcases”. I don’t understand how a hotel runs out of those basic necessities. I also assume that the building was recently painted inside and out as there was paint splattered all over the hardwood floors, which made it seem dirty everywhere you walked. The bedroom and the bed was alright for what I needed, but the carpet was extremely dirty as evidenced by how dirty my socks would end up if I walked without shoes.
- 3/5
The front desk staff did not come across as welcoming, inviting, or helpful at all. The only exception was a young man that was there for two nights out of my stay. When I asked for extra pillows for the bedroom, I was given one pillow with no pillowcase and two decorative pillows that’s seemed really dirty and was told “ we are out of pillows and pillowcases”. I don’t understand how a hotel runs out of those basic necessities. I also assume that the building was recently painted inside and out as there was paint splattered all over the hardwood floors, which made it seem dirty everywhere you walked. The bedroom and the bed was alright for what I needed, but the carpet was extremely dirty as evidenced by how dirty my socks would end up if I walked without shoes.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Na
- 5/5
Na
- 5/5
good room and nice staff
- 5/5
good room and nice staff
- 5/5
Nice room, great staff, good breakfast.
- 5/5
Nice room, great staff, good breakfast.
- 4/5
Staff
- 4/5
Staff
- 5/5
Room was clean, the bed was soft and the service at the front desk was impeccable.will definitely stay here again in the future.
- 5/5
Room was clean, the bed was soft and the service at the front desk was impeccable.will definitely stay here again in the future.
- 4.5/5
The location was very close to our appointment. The property looked well kept. I liked that there was no outside access to the rooms. Breakfast had generous selection of food. Parking was convenient. Nothing to dislike.
- 5/5
Love it
- 5/5
Love it
- 3/5
Bathroom needs to be updated. Mold in shower, poor caulking. Rust on door to bathroom. There were some hairs on shower walls. Breakfast was not very appealing and coffee was terrible.
- 3/5
Bathroom needs to be updated. Mold in shower, poor caulking. Rust on door to bathroom. There were some hairs on shower walls. Breakfast was not very appealing and coffee was terrible.
- 3/5
Air conditioning smells like urine room 308 had to turn off. Lots of construction on first floor.
- 3.5/5
La cucaracha Roaches on property in rooms and lobby
- 5/5
Friendly
- 3/5
Everything
- 3/5
Everything
- 5/5
Great breakfast options and coffee! The room was clean and the staff very courteous.
- 5/5
Great breakfast options and coffee! The room was clean and the staff very courteous.
- 4.5/5
Great location. NA
- 4/5
It was nice & quiet. Parking was convenient. I felt secure because there is no outside access to rooms. Room was very clean and beds were comfortable. Staff was helpful and prompt to fill requests. I love that the property is pet-friendly, as accommodating my dog was very important to me. Breakfast was good with plenty of choices & variety. Fresh waffles are a real bonus! Having a nearby ice machine and laundry was nice. Eggs, bacon & sausage at breakfast were cold. Pool area seems a little run down. Would have preferred no tub but a shower only.
- 5/5
Good hotel
- 5/5
Good hotel
- 1/5
The bedrooms were dirty; we were moved to two different rooms. First room the bed had a bandaid in the bed, second bedroom had multiple hairs in the sheets. The floors were dirty.
- 1/5
The bedrooms were dirty; we were moved to two different rooms. First room the bed had a bandaid in the bed, second bedroom had multiple hairs in the sheets. The floors were dirty.
- 4/5
Cleam and me as t
- 4/5
Cleam and me as t
- 4/5
Cleanliness Blood stains on bed sheets, and breakfast wasn’t good
- 4.5/5
Location Clean
- 2/5
Building is old and outdated. Carpet was stained and one bed was broken and warped .
- 2/5
Building is old and outdated. Carpet was stained and one bed was broken and warped .
- 2.5/5
S pent week there only got fresh towels the shower was not put on correctly couldn't adjust the warm water to warm just cold or hot. TV works weird off mynphone
- 5/5
I loved that the property was nice clean and comfortable The only thing I didn’t like was The smell of the room and carpets smell outdated
- 5/5
Clean rooms and excellent breakfast
- 5/5
Clean rooms and excellent breakfast
- 5/5
Rooms were very comfortable.
- 5/5
Rooms were very comfortable.
- 5/5
The breakfast was good. The room was clean and big. The bed was clean and comfortable. The bathroom was clean and everything worked find.
- 5/5
The breakfast was good. The room was clean and big. The bed was clean and comfortable. The bathroom was clean and everything worked find.
- 4/5
Clean room and friendly staff
- 4/5
Clean room and friendly staff
- 4/5
Smell of cleaning products
- 4/5
Smell of cleaning products
- 2/5
Everything is so old. Toilet leaking water.
- 2/5
Everything is so old. Toilet leaking water.
- 5/5
Good
- 5/5
Good
- 3/5
Old bathroom and old bedroom
- 3/5
Old bathroom and old bedroom
- 1/5
The bathroom looked like it had been painted. There was paint on the floor and sink that was not cleaned up, the sink area was dirty. The beds were very old when you lay down or got up the bed springs made very loud noises and you could feel the bed springs in your back. If someone moved in bed it would wake you up. The shower had no water pressure at all and there was no hot water.
- 1/5
The bathroom looked like it had been painted. There was paint on the floor and sink that was not cleaned up, the sink area was dirty. The beds were very old when you lay down or got up the bed springs made very loud noises and you could feel the bed springs in your back. If someone moved in bed it would wake you up. The shower had no water pressure at all and there was no hot water.
- 1/5
Plumbing issue no water
- 1/5
Plumbing issue no water
- 3/5
Toliet did flush no shower The TV didn’t have the movie channel hook up When we asked for a discount they said we would have to talk to o management
- 3/5
Toliet did flush no shower The TV didn’t have the movie channel hook up When we asked for a discount they said we would have to talk to o management
- 5/5
Nice clean hotel
- 5/5
Nice clean hotel
- 4/5
Friendly staff.
- 4/5
Friendly staff.
- 5/5
Everything was on Pount!!! It will be our returning hotel from now on
- 5/5
Everything was on Pount!!! It will be our returning hotel from now on
- 2/5
Just overall room aesthetics looked old, broken toilet seat, no force of water in shower
- 2/5
Just overall room aesthetics looked old, broken toilet seat, no force of water in shower
- 5/5
Nice clean loved it
- 5/5
Nice clean loved it
- 5/5
This place is clean. It doesn’t smell like chemicals. The AC works. The staff are very nice. It isn’t noisy. The parking lots are lit well. They have handicap parking. The linens are clean. The fridge and microwave work. They have rolling carts to transport luggage. The rooms are up to date and painted nicely. The pool is clean. It is affordable.
- 5/5
This place is clean. It doesn’t smell like chemicals. The AC works. The staff are very nice. It isn’t noisy. The parking lots are lit well. They have handicap parking. The linens are clean. The fridge and microwave work. They have rolling carts to transport luggage. The rooms are up to date and painted nicely. The pool is clean. It is affordable.
- 5/5
Near six flags and la cantera
- 5/5
Near six flags and la cantera
- 5/5
We didn’t check in til almost 2am due to leaving Houston super late. Staff got us checked in super fast. Room was clean and quiet, breakfast had a small variety but something for all of us. It’s super close to six flags which was what we went for. Will def rebook
- 5/5
We didn’t check in til almost 2am due to leaving Houston super late. Staff got us checked in super fast. Room was clean and quiet, breakfast had a small variety but something for all of us. It’s super close to six flags which was what we went for. Will def rebook
- 3/5
The lady at the front desk when checking in and out was nice and respectful. We were disappointed because as soon as we walked in the room we noticed that the rug was ripped/torn and not very clean. The ceiling on top of one of the beds was not done properly you could see a lump of drywall and not looked good. The shower head was not screwed properly and water was going everywhere. The bedding, the room and towels did not smell clean. This was not a very pleasant experience to sleep at and not very true of cleaness reviews I saw. It needs a little upgrade
- 3/5
The lady at the front desk when checking in and out was nice and respectful. We were disappointed because as soon as we walked in the room we noticed that the rug was ripped/torn and not very clean. The ceiling on top of one of the beds was not done properly you could see a lump of drywall and not looked good. The shower head was not screwed properly and water was going everywhere. The bedding, the room and towels did not smell clean. This was not a very pleasant experience to sleep at and not very true of cleaness reviews I saw. It needs a little upgrade
- 5/5
Great place I will be staying erebagain no complains
- 5/5
Great place I will be staying erebagain no complains
- 3/5
Experience was ok for the money, but, the whole floor and the room smelled bad like stagnant humidity. It was uncomfortable. They also don’t have enough parking spaces for the guest staying in the hotel. I had to park in a curve where my vehicle could be hit. Food was dry and not very good. But service was ok.
- 3/5
Experience was ok for the money, but, the whole floor and the room smelled bad like stagnant humidity. It was uncomfortable. They also don’t have enough parking spaces for the guest staying in the hotel. I had to park in a curve where my vehicle could be hit. Food was dry and not very good. But service was ok.
- 4/5
It was comfortable and good. I think the housekeeper forgot to put a shower curtain that caused mess and wet in the bathroom while showering. Breakfast was good too except for the coffee.
- 4/5
It was comfortable and good. I think the housekeeper forgot to put a shower curtain that caused mess and wet in the bathroom while showering. Breakfast was good too except for the coffee.
- 5/5
Location was great to Six Flags, the room was not the best or cleanest. For what it was price was good.
- 5/5
Location was great to Six Flags, the room was not the best or cleanest. For what it was price was good.
- 5/5
Enjoyed our stay! Very close to Six Flags, purpose of our trip. Everybody that worked there was very nice and polite.
- 5/5
Enjoyed our stay! Very close to Six Flags, purpose of our trip. Everybody that worked there was very nice and polite.
- 5/5
I always have a great experience here!
- 5/5
I always have a great experience here!
- 5/5
It was good
- 5/5
It was good
- 5/5
GOOD!
- 5/5
GOOD!
- 5/5
- 5/5
- 2/5
Wasp nests all around the building, house keeping never came around, dirty room - found a toe nail on the floor.
- 2/5
Wasp nests all around the building, house keeping never came around, dirty room - found a toe nail on the floor.
- 5/5
Great
- 5/5
Great
- 4/5
Location was terrific…close to family, shopping and restaurants! The property was also very clean, the front desk staff was friendly and extremely helpful, however couple things were not up to par. The shower had terribly low water pressure and my keycard (even after reprogramming it twice) did not work two of the six days! Other guests on my floor had the same issue, but other than that, I was pleased with my choice of accommodation!
- 4/5
Location was terrific…close to family, shopping and restaurants! The property was also very clean, the front desk staff was friendly and extremely helpful, however couple things were not up to par. The shower had terribly low water pressure and my keycard (even after reprogramming it twice) did not work two of the six days! Other guests on my floor had the same issue, but other than that, I was pleased with my choice of accommodation!
- 5/5
Had a wonderful stay. Breakfast was excellent.
- 5/5
Had a wonderful stay. Breakfast was excellent.
- 5/5
I been staying at this amazing property for over 7 years. Great experience.
- 5/5
I been staying at this amazing property for over 7 years. Great experience.
- 5/5
Amazing place! Staff were so kind, helpful, and made my stay so pleasurable!
- 5/5
Amazing place! Staff were so kind, helpful, and made my stay so pleasurable!
- 5/5
Staff was amazing! I’ve never slept so good, the bed was so comfy!
- 5/5
Staff was amazing! I’ve never slept so good, the bed was so comfy!
- 3/5
The room was dirty, the restrooms were dirty, there was mold all over the ac vents. Will not be staying here again.
- 3/5
The room was dirty, the restrooms were dirty, there was mold all over the ac vents. Will not be staying here again.
- 5/5
Nice hotel .. comfortable.. good breakfast..
- 5/5
Nice hotel .. comfortable.. good breakfast..
- 4/5
Pet friendly which was nice. Staff was responsive but not really outgoing. Included breakfast was very limited, options remained the same day to day. Property is old and could use some updating but room was. Location is close to highway so easy to find additional food options. Main concern was the room door which dragged on the floor making lots of noise which I’m sure disturbed rooms around me. Good for the price.
- 3/5
The property needs to be cleaned better
- 5/5
Close to UTSA and nearby trails. Friendly staff.
- 2/5
The bed would sink in the middle making it the worst sleep ever. We didnt couldnt sleep at all. The continental breakfast was cold every morning. Not a comfortable stay, definitely woukd not recommend.
- 1/5
The front desk lady was super nice! But when we had enter our room it was warm we put the ac to 60 we left to eat and it was stil warm we gave it the beneift if the doubt and it wa shot throughout the night! We left all day as we planned thinking something will give and might get cold we came back at close to 10 and it wad even warmer! I went down stairs thinking maybe they had fans because i knew it was labor day weekend. Well k ow no fans no moving rooms anything she was trying to see if we were staying another night but no. It would have been nice to have been offered a discount or something!
- 2/5
Staff was not friendly, but one lady was the only one that would help me out in the afternoons
- 1/5
Started off with the front desk gentleman giving us a room with people already in it. So embarrassing, thankfully no one was in the room at the time only their belongings. Then we got another room and the ac, shower, beds, floors were a horrible. Room felt super musty...
- 3/5
For the price- it was decent
- 4/5
Good
- 1/5
Overall my experience was terrible the lady at the front desk was kinda sleeping this was around midnight late check in, then the door card were not working well so I had to go downstairs again for another set, on top of everything the front desk got that Musky Indian smell
- 4/5
Convenient
- 5/5
The hotel team was great during my stay.
- 5/5
- 3/5
It was just okay. Things to be replaced like the faucet and shower head that were practically falling apart.
- 3/5
The eggs were hard in the morning and the sausage was dry, they either over cooked it or used the same food from the last morning.
- 4/5
There was an issue with elevators, however I understand that is not on the hotel's control
- 4/5
Overnight employee was very helpful and professional. Breakfast was ok it would help to change the menu a bit . Parking is hard to find but i am very comfortable with the great treatment provided by the staff
- 5/5
Best hotel we have ever stayed in. Very friendly and nice staff
- 5/5
Clean, comfortable rooms, close to six flags, affordable. Front desk GM was very welcoming and kind. Would definitely stay here again.
- 5/5
Family
- 5/5
Very friendly staff, complimentary hot breakfast, very reasonable price.
- 1/5
Super dirty. They did not even refill shampoo and conditioner. They domt make beds and the facility is super dirty! Disgusting. Do not recommend. Please look for another place. It’s terrible
- 2/5
Hotel can use maintenance and bathrooms need attention.
- 2/5
It was so late when I checked in that I didn’t have the energy to dispute it, but the room was not cleaned. Used soap bar in the bathroom and the keys from the previous occupant were in there also. Water stains on the floor.
- 2/5
Worn out beds. Completely need replacement. Shower disgusting. Floor uneven and carpet filthy. Hotel definitely needs facelift
- 1/5
For starters the elevator was broken, the ice machine was broken, there was no AC in the stairways or the hallways of the 2nd floor. The room we originally got assigned to smelt terribly of cigarette smell, it was awful and the AC was turned off so the immediate smell was terrible for my asthmatic daughter. The staff on duty did an amazing job at moving us to a different room right away. The room had issues cooling at times, the bathroom seemed to be needing alot of maintenance with plumbing. Overall the hotel was old, needs a lot of maintenance and safety issues!!!!
- 5/5
Loved it!
- 4/5
Staff were friendly.. my room had old trash underneath the bed. Other than that great we had a great stay.
- 4/5
It was really nice for the price, and the staff was so nice
- 5/5
The rooms are clean and spacious. The breakfast was decent, the 4 slice toaster only had one slice section working but other than that it was good. Staff was very friendly and helpful. Would definitely stay here again.
- 5/5
Great
- 5/5
Good
- 3/5
Property was pretty clean and breakfast was decent. The staff seemed irritated and the ac didn’t work well at all. One of the cleaning staff kept screaming about vulgar sexual things while she was on speaker phone. It was loud enough for us to tell our teens to ignore it and keep walking.
- 3/5
I didn't like that the refrigerator didn't work. It wasn't cold at all. But other than that it was ok staying there for the night. It was nice & quiet.
- 1/5
When I stayed here I had to leave early due to a roach infestation in my room I do not recommend staying here at all ants were on the bed biting us they recommend us to another room but we had to leave it was disgusting.
- 1/5
Hotel is not well maintained. Room and dusty is dirty. Smells like mold. Bed is uncomfortable and noisy.
- 4/5
Had everything one could expect for a cheaper hotel. And a decent breakfast. Felt safe and decent.
- 5/5
We had a wonderful time. The beds were really comfortable and the hotel was nice and quiet. We would stay there again for our next trip to San Antonio.
- 4/5
Breakfast was great, hotel was clean. I was a little disappointed that the hot tub was concreted in. (They don’t “say” a hot tub as an amenity but it is clearly visible in a picture. Staff was nice. We had several issues with our room keys. We had to go down to the desk 4 or 5 times to get cards reactivated.
- 5/5
Great place to rest
- 5/5
It was amazing but the pool needs some mayjor cleaning & the blankets on the bed made me itch like crazy the elevator needs some mayjor work it rattles & shakes i dad like the zero notice about having to move rooms the day before our check out breakfast was ok the eggs weren't the greatest the sausage was both under & over cooked with there was bacon & hash browns
- 4/5
So my hotel stay was good but the room was super humid idk if it’s because it’s above the pool the whole room felt damp. Other than that my stay was good!
- 2/5
Room was clean but carpet was wet. The closer you would walk to where the air unit was the floor was more wet and felt lumpy. Overall staff was great. Didn’t like that pool closes at 10pm in a weekend. No lighting at the pool site.
- 5/5
No restaurants in walking distance.
- 3/5
The only thing I didn't like was the smell of the room, the carpet gives off a bad smell.
- 2/5
Room door did not lock and room had a terrible smell of mold. There was also water on the carpet near the a/c. Room looked old and dirty. Not a good experience at all.
- 4/5
Good
- 3/5
There was hair in the shower leading me to question if it was cleaned.
- 5/5
Perfect!
- 2/5
The rooms smell weird and the food was gross
- 3/5
Rugs need to be replaced, kind of dirty. Handle and key to room was not properly working and key card was replaced twice. Inconvenience nd somewhat unsafe.
- 3/5
There were so much broken glass from cars being broken into
- 5/5
Area was nice and felt safe. Hotel was very clean and everything was as expected
- 5/5
manger was extremely welcoming and great
- 4/5
- 5/5
Great stay spent 4 days there very comfortable beds, clean rooms, great ac. Breakfast was ok with eggs, sausage waffles.
- 5/5
Awesome friendly staff clean hotel secure and safe. 10 out of 10
- 5/5
Very nice people
- 4/5
Ist time staying at your hotel and we had a great experience. Will definitely return in the near future. Staff is very professional and friendly. Check In/Out was pleasantly fast and convenient. Entire hotel smelled and looked clean. Our room was comfortable and cleaning staff generally had a smile on their face and acknowledged us. Parking area was well lit and safe. I didnt give you a 5⭐️ because theres always room for improvement. The breakfast can use an upgrade. And the pool area does need more lighting, new furniture and although we did improvise and use your bbq grill, we would definitely like to see a new one once we return❤️ Keep up the great work and we hope to give you a 5 Star once we return back in August👍
- 5/5
Good location good breakfast
- 2/5
I will begin by stating that upon my arrival to this property I noticed three distinct piles of glass when parking my car in the adjacent parking spots. The piles of glass remained in the parking lot for a few days before being removed. I stayed at this hotel for a week and requested a thorough cleaning; unfortunately housekeeping only removed our trash. The housekeeping themselves seemed polite so it may have been a management issue. They did not give us towels so we had to request them from the housekeeping when they were doing their walk through. It also seemed that the elevator was also shaking causing noises to be heard frequently. The elevator obviously needs servicing.
- 3/5
Outdated hotel needs to be renovated. Staff was awesome. Probably wont stay here again
- 5/5
Everything a suite needs to accommodate a guest and make them come back.
- 4/5
The check-in and room were good. The water was warm and the shower nozzle had good pressure. The breakfast wasn't so much good. As it didn't have bacon or sausage, when we came down to eat. The eggs seemed watery. So we ended up going out to eat breakfast.
- 2/5
The room smelled musty there was mold in the fridge none of the outlets in the bathroom worked took 15 minutes to check in no one at the front desk never made the beds
- 4/5
One complaint though. Breakfast variations could have been better. More fruits and biscuits to be included.
- 5/5
free hassle
- 2/5
Elevator problems
- 5/5
Breakfast was good quick and easy check in and check out
- 2/5
Elevator stopped working multiple times and breakfast was dry.
- 1/5
Horrible staff
- 5/5
Great spot at great rate
- 5/5
Beds more comfortable than Ritz Carlton Ample parking Grill near pool for cooking Wonderful Surprise Snacks sold on site fairly priced Easy access to both six flags as well as river walk
- 4/5
Very Quiet and Convenient
- 3/5
Stuck in elevator for ten mins with my baby. They knew it get stuck because instructed me how to move door.
- 4/5
Like the area
- 1/5
Never again
- 3/5
Was not expecting the$100 deposit when we arrived. Also the elevator broke and I was on the 4th floor unable to go anywhere. I’m on oxygen and can’t do stairs lol. The staff was very helpful though. They brought me breakfast to my room and was able to work the elevator manually to take me down the next day at checkout.
- 3/5
The water wouldn’t get hot in my room so I had to switch rooms mid-trip but the staff was amazing and quickly got me another room. The blow dryer didn’t work in the 2nd room but we made it work.
- 5/5
Nice place
- 1/5
There were hidden camera's in the rooms and holes drilled
- 5/5
Nice
- 5/5
Really good place
- 4/5
It was very clean. Better than other hotels in the San Antonio area. The only problem was a little dirty in the shower and it did not drain very well. Other than that everything was great.
- 5/5
This will become our choice every time we are in the area. Friendly staff, clean facilities.
- 4/5
It was convenient.
- 5/5
Great
- 3/5
Everything was ok except the elevator was out of service. Looks like he was out and then was working and than out again. Ice machine on the 4th floor was out of service as well. Walking up and down 4 floor for ice was not a lot of fun.
- 3/5
The hotel room & hallways had an odd odor. The floor inside the room was uneven & lumpy. The breakfast area was festive.