Budget Inn
About Budget Inn
Attractively set in the East San Antonio district of San Antonio, Budget Inn San Antonio Downtown I-10 East is located 2.5 miles from Frost Bank Center, 2.5 miles from San Antonio Spurs and 5.5 miles from The Alamo. Featuring an outdoor swimming pool, the 2-star hotel has air-conditioned rooms with a private bathroom. The property has a 24-hour front desk and free WiFi is available. At the hotel, rooms include a desk. The rooms in Budget Inn San Antonio Downtown I-10 East are equipped with a TV and free toiletries. Alamodome is 5.5 miles from the accommodation, while Ripleys Believe It Or Not Museum is 5.5 miles from the property. San Antonio International Airport is 11 miles away.
Amenities
- 24-hour front desk
- Dry cleaning
- Self-service laundry
- Pool
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel reviews are overwhelmingly negative, with guests frequently mentioning issues with cleanliness and poor customer service. Many guests were dissatisfied with the state of the rooms, citing dirty bedding, lack of towels, and broken appliances.
- Quiet location
- Spacious rooms
- Lack of cleanliness
- Poor customer service
- 1/5
I knew I wouldn’t be getting much given the area and price I paid but this place was the worst. There was blood on the restroom door, food splatter on the walls, dirty toilet, and holes in the door. We spoke with the front desk who admitted being short staffed and not having good help for cleaning. When we asked about switching rooms she said they were all the same. We left and stayed somewhere else. There’s no telling what other hazards are there.
- 5/5
Exceptional
- 4/5
Very good
- 4/5
The room was spacious and the location was around eateries
- 4/5
The room was spacious and the location was around eateries
- 0.5/5
The owner was nice till she started to higher the room prices. The rooms smelled bad and the beds had mold. No pool and no ice. No coffee maker and none of the plugs work. The refrigerator had mold in it.
- 0.5/5
The owner was nice till she started to higher the room prices. The rooms smelled bad and the beds had mold. No pool and no ice. No coffee maker and none of the plugs work. The refrigerator had mold in it.
- 2/5
No comments
- 2/5
No comments
- 1.5/5
Poor
- 0.5/5
The front desk lady was rude.
- 0.5/5
The front desk lady was rude.
- 5/5
No breakfast. Good location. NA
- 5/5
No breakfast. Good location. NA
- 0.5/5
Room and no microwave no ice box had two bath towels. Room was a mess false advertising somebody need to go take that room out excuse me that hotel. The location
- 0.5/5
Room and no microwave no ice box had two bath towels. Room was a mess false advertising somebody need to go take that room out excuse me that hotel. The location
- 1/5
Manager was extremely rude when we asked for additional towels. Room only had 2 bath towels and no soap. Manager stated that there were only two of us and didn't need hand towels or wash cloth. I couldn't believe how she countered all of our requests with "you don't need them".
- 1/5
Manager was extremely rude when we asked for additional towels. Room only had 2 bath towels and no soap. Manager stated that there were only two of us and didn't need hand towels or wash cloth. I couldn't believe how she countered all of our requests with "you don't need them".
- 5/5
Exceptional
- 0.5/5
Nothing. The worst. Everything. The bed was disgusting and dirty. They didn’t wash them after the last guest.
- 0.5/5
Nothing. The worst. Everything. The bed was disgusting and dirty. They didn’t wash them after the last guest.
- 5/5
Exceptional
- 5/5
They didn't come to the room and clean it. Give new towels, new sheets, no refrigerator no microbabe. And the floor was dirty when we first got the remote. There was a lottery ticket on the floor and a Wendy's cup behind the door a glass pipe behind the bed and a green pin.
- 5/5
Exceptional
- 5/5
I really enjoyed my stay
- 0.5/5
Nothing, Very Rude Nothing, Very Rude
- 1.5/5
Front desk lady
- 3.5/5
No towels no cleanliness trash behind nightstand
- 0.5/5
No tv
- 0.5/5
Nasty everything broke
- 0.5/5
Bad
- 0.5/5
First, the lock was broken on the door, and the tub was dirty . The fridge had stuff in it, and no one answered the phone at the front desk. There was no towels thank goodness I bring my own and we had been driving for 14hrs it was ashame.
- 1.5/5
nothing rooms were dirty sheets were stained nothing at all
- 0.5/5
The room was not livable did not stay dirty bed . Room nasty
- 1/5
There was bed bugs 1 open toilet paper. There was a pipe the lady was being rude.
- 1/5
There was bed bugs 1 open toilet paper. There was a pipe the lady was being rude.
- 4.5/5
no crowd no towels in room pillows were flat as can be
- 5/5
Wifi connection
- 2/5
The Hotel looked deserted no business acquired...I wasn't happy with the room broken TV, not enough towels, washcloths, bath rug , no soap, shampoo. I was so disappointed.
- 2/5
The Hotel looked deserted no business acquired...I wasn't happy with the room broken TV, not enough towels, washcloths, bath rug , no soap, shampoo. I was so disappointed.
- 2/5
Had to find something at the last moment for family with elders. Booked 2 rooms and they were very shabby. Everything was "out of order". Sheets and towels were also not maintained.
- 2/5
Had to find something at the last moment for family with elders. Booked 2 rooms and they were very shabby. Everything was "out of order". Sheets and towels were also not maintained.
- 1/5
Shower backed up, air conditioner didn't perform well, walls need paint, bathroom mirror was dirty dirty. Stains on walls. I was given a smoking room on 2nd floor and asked for a non smoking on 1st floor if available. Was told nothing else was a available but our vehicle was the only vehicle in the parking lot both nights?
- 1/5
Shower backed up, air conditioner didn't perform well, walls need paint, bathroom mirror was dirty dirty. Stains on walls. I was given a smoking room on 2nd floor and asked for a non smoking on 1st floor if available. Was told nothing else was a available but our vehicle was the only vehicle in the parking lot both nights?
- 1/5
The hotel room was disgusting. There were no fitted bed sheets on the mattress. They were just flat bed sheets tucked under mattress. Box spring looked like it had old stains of vomit on it. There was a chicken strip under the bed and there was old food in the mini fridge. The top sheets look like they had not been washed in a while they looked dingy. Luckliy we look our own bedding but even then we were so grossed out. There was also a ball of hair in the tub drain. The only reason we did not leave was because we got in late and didnt want to have to look for another room with two small kids in tow and we were exhausted. There was also an odor of sewer coming from the bathroom. I will never stay at another budget in. It was the most disgusting experience. I now wish i had taken pictures to post on here.
- 1/5
The hotel room was disgusting. There were no fitted bed sheets on the mattress. They were just flat bed sheets tucked under mattress. Box spring looked like it had old stains of vomit on it. There was a chicken strip under the bed and there was old food in the mini fridge. The top sheets look like they had not been washed in a while they looked dingy. Luckliy we look our own bedding but even then we were so grossed out. There was also a ball of hair in the tub drain. The only reason we did not leave was because we got in late and didnt want to have to look for another room with two small kids in tow and we were exhausted. There was also an odor of sewer coming from the bathroom. I will never stay at another budget in. It was the most disgusting experience. I now wish i had taken pictures to post on here.
- 1/5
My daughter and her friend traveled from OKC to San Antonio for a concert. I paid for the hotel in advance through Hotel.com. Upon arriving at the hotel they said "the internet is down so you cannot stay because we cannot run your card." My daughter contacted me and I spoke with the hotel. Tried repeatedly to tell them I had already paid for the room in advance through Hotel.com and that they did not need to "run" a card they could just call Hotel.com and verify with my confirmation number that the room was paid for. They refused and hung up on me. I contacted Hotel.com that night to process a refund. They cannot refund me until they speak with the hotel and they are refusing to answer their phones. I have even tried to call several times with no answer 1-210-359-8080. This place needs to be shut down!
- 1/5
My daughter and her friend traveled from OKC to San Antonio for a concert. I paid for the hotel in advance through Hotel.com. Upon arriving at the hotel they said "the internet is down so you cannot stay because we cannot run your card." My daughter contacted me and I spoke with the hotel. Tried repeatedly to tell them I had already paid for the room in advance through Hotel.com and that they did not need to "run" a card they could just call Hotel.com and verify with my confirmation number that the room was paid for. They refused and hung up on me. I contacted Hotel.com that night to process a refund. They cannot refund me until they speak with the hotel and they are refusing to answer their phones. I have even tried to call several times with no answer 1-210-359-8080. This place needs to be shut down!
- 3/5
It's 15 mins from everything I wanted to do
- 3/5
It's 15 mins from everything I wanted to do
- 1/5
The front desk lady was rude and wasn’t even there for an hour when it said 20 min wait and the wifi is basically dial-up
- 1/5
The front desk lady was rude and wasn’t even there for an hour when it said 20 min wait and the wifi is basically dial-up
- 1/5
Nasty place nothing clean everything old dirty
- 1/5
Nasty place nothing clean everything old dirty
- 3/5
They need to fix the air conditioner.
- 3/5
They need to fix the air conditioner.
- 2/5
Upon arriving, we were required to provide a $10 cash deposit for room keys (thankfully we had the cash). The room was mostly clean, but there was no soap, shampoo, cups, or other items normally available. Additionally only 1 towel was provided (3 person registered). When checking out and attempting to return the keys and get back our deposit, there was a sign at the front desk reading “back in 20 mins”. Overall, I guess you get what you pay for...but it might be worth paying a bit more somewhere else.
- 2/5
Upon arriving, we were required to provide a $10 cash deposit for room keys (thankfully we had the cash). The room was mostly clean, but there was no soap, shampoo, cups, or other items normally available. Additionally only 1 towel was provided (3 person registered). When checking out and attempting to return the keys and get back our deposit, there was a sign at the front desk reading “back in 20 mins”. Overall, I guess you get what you pay for...but it might be worth paying a bit more somewhere else.
- 5/5
It was great
- 5/5
It was great
- 3/5
Our stay there was okay i guess it was what we paid for
- 3/5
Our stay there was okay i guess it was what we paid for
- 1/5
Im pay for two nights only stay one for the room condition ..terrible
- 1/5
Im pay for two nights only stay one for the room condition ..terrible
- 4/5
It's was good. No complaints
- 4/5
It's was good. No complaints
- 4/5
Very convenient and accessible.
- 4/5
Very convenient and accessible.
- 5/5
Very quiet nice relaxing comfortable
- 5/5
Very quiet nice relaxing comfortable
- 4/5
Cool little spot, not much to elaborate on. Just went by to rest and then leave.