Quality Inn & Suites Salisbury South
About Quality Inn & Suites Salisbury South
Quality Inn & Suites Salisbury South is located in Salisbury, 26 miles from Charlotte Motor Speedway and 30 miles from PNC Music Pavilion. This 4-star hotel offers a 24-hour front desk and an ATM. There's an outdoor pool and guests can use free WiFi and free private parking. At the hotel, the rooms come with a desk. Complete with a private bathroom equipped with free toiletries, all rooms at Quality Inn & Suites Salisbury South have a flat-screen TV and air conditioning, and some rooms also feature a seating area. All guest rooms will provide guests with a fridge. The accommodation offers a buffet or American breakfast. Lowes Motor Speedway is 27 miles from Quality Inn & Suites Salisbury South, while Great Wolf Lodge Charlotte Concord is 26 miles from the property. Concord Regional Airport is 24 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally found the hotel to be clean and the staff friendly, with comfortable beds and a convenient location. However, there were frequent complaints about water pressure in the showers, noise from outside or neighboring rooms, and maintenance issues such as broken appliances or damaged furniture.
- Cleanliness
- Friendly staff
- Poor water pressure in showers
- Noise from outside or neighboring rooms
- 5/5
It was a pretty quiet 4 nights which is fantastic. Overall, I would say nothing. The door to the stairs from the 2nd floor would slam and occasionally I would hear it slam in the middle of the night, but I more blame the person who was allowing it to slam, than the hotel.
- 3.5/5
Good
- 4/5
Staff was friendly. Check in was flawless. Breakfast was good. Pool was not useable. "Not open this season". Room was fairly clean. Cosmetic things that need repair.
- 2.5/5
Passable
- 3.5/5
Good
- 4/5
Clean and comfortable- all things worked, except the tv had a combo I couldn't figure out (I am technologically challenged). Bed goof; bathroom good; breakfast, your usual continental, nothing special, though waffles were available. Economical.
- 2/5
Roaches were on the bed and floor
- 5/5
Exceptional
- 2/5
The hotel was not well maintained. Woke up and the err was no water. Called the desk and they had no answer and offered no compensation.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Everything
- 5/5
Exceptional
- 5/5
the location was easy to access. once there the facilities were outstanding.clean, well maintained. The staff were friendly and professional. I had requested a ground floor room due to my wife's nerve damage in her left leg. there was no issue with this location accommodating our needs. I saw nothing that I didn't like.
- 2/5
Our rooms were never cleaned after three days they still we’re not cleaned. We had to ask for more towels. The bathtub faucet fell off and the room phone did not work. Nothing was changed after we notified staff. I guess you get what you pay for.
- 5/5
Super friendly staff, the assistant Manager Mary was very friendly and accomodating
- 5/5
This hotel is an exact mirror of where American lodging is headed.....its a 2-4 story luxury/budget facility, modular furnishings, room microwave/refridgerator, iron, and LVP flooring. The building could have been a Comfort Inn, LaQuinta, Holiday Inn Express, or Drury Inn. You have stayed here 500 times. It was quiet, safe, and the internet was excellent. Lot's of TV channels but very complex to use. One of the friendliest staffs I have ever come in contact with. Breakfast was the usual for this class of hotel. Spent $80, including tax which was on the low end for this city.
- 2/5
The front desk check out clerk was extremely rude and condescending.
- 3/5
Pleasant
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Pleasant
- 2/5
Bed is a concrete slab. Water damage throughout. Toilet was so loose it almost fell over when I was using it. Breakfast was nothing special.
- 5/5
Nice pleasant stay for a good value
- 5/5
Nice stay for a good value.
- 5/5
The morning woman was so helpful she really made the stay worth renting a room there pray maybe one day to see her again 😊
- 5/5
Exceptional
- 5/5
Convenient location, bed was awesome
- 4/5
Nice place. Quiet and well kept property.
- 3/5
I did not eat the breakfast as I think most hotel breakfasts are below average. Room was decent. Bed was clean. Bathroom was clean. Could use some deep cleaning and a good paint job. Coffee pot was located on the counter inside the bathroom. Not real sanitary.
- 5/5
Help staff
- 4/5
Very good
- 1/5
200 fee at check in.
- 3.5/5
Good
- 5/5
Very good
- 3/5
I didn’t have breakfast. My husband did and said it was adequate. Parking was not a problem. Culver’s is right next door. I have no issue with staff or service but the hotel is run down. It’s as if no one cares.
- 4/5
Room was clean, staff friendly and supportive. Breakfast was good and staff were friendly and polite. Kept food well supplied. Parking lot first night we were there had people drinking beer around parked cars. Some sitting on curb blocking people from parking in spots. Outside trash cans full all weekend. Shower head had very low water pressure.
- 4/5
First room had an odor so they gave us a different one. Breakfast options
- 4/5
First room had an odor so they gave us a different one. Breakfast options
- 5/5
It got kinda busy tonight, and a few of the guests where loud, nothing unbearable but nevertheless it was loud
- 5/5
Clean comfortable, accommodations were perfect It got kinda busy tonight, and a few of the guests where loud, nothing unbearable but nevertheless it was loud
- 5/5
The hotel is very close to our families. The staff is always nice and very helpful. Good food nearby and some are walkable. We left too early this time but the breakfast is great.
- 5/5
The hotel is very close to our families. The staff is always nice and very helpful. Good food nearby and some are walkable. We left too early this time but the breakfast is great.
- 5/5
I just needed to spend one night while in town. Quality Inn was very well located, quiet, clean, and friendly.
- 2/5
The room had peeling paint around the AC unit..peeling paint in the bathroom. We did meet an overdressed lady on our way to our room on the 2nd floor who asked us what state she was in. Obviously she was in the state of confusion.
- 4/5
Everything was beautifully room was clean the staff was very nice. Yes i would come back again
- 5/5
Exceptional
- 5/5
I did not eat breakfast.
- 3/5
Location very good. Restaurants nearby. Easy access to interstate. For the price it should have been cleaner and nicer.
- 3/5
Location very good. Restaurants nearby. Easy access to interstate. For the price it should have been cleaner and nicer.
- 4/5
The Quality Inn in Salisbury met my expectations and the staff was friendly and helpful.
- 4/5
Breakfast was poor. They only had eggs and sausage and biscuits. The eggs were fake. The sausage was extremely thin and not very tasteful, and there was no gravy for the biscuits. Additionally, the toaster was broken. The butter appeared to be stash or old and the coffee was the worst we’ve ever had from a machine. The staff was extremely courteous and helpful. The cleaning people were good. The laundry room equipment was not very well maintained and the clothes dryer did not dry clothes completely. I would say it was good for a one night stay; however, we were there for five nights. Probably would not stay there again for that length of time.
- 5/5
Exceptional
- 4/5
Good location. Clean room. Eggs and sausage were cold.
- 4/5
Good location. Clean room. Eggs and sausage were cold.
- 5/5
Breakfast was a good selection, sausage and patient of staff Everything was fine
- 5/5
Breakfast was a good selection, sausage and patient of staff Everything was fine
- 3/5
Very friendly staff. The breakfast selection wasnt that good. The pillows on the bed were very poor, they were very small square like decorative pillows on a huge king bed.
- 5/5
Nothing
- 4/5
It was centrally located and the staff was very friendly. Nothing
- 4/5
Older hotel, but clean
- 4/5
Older hotel, but clean
- 0.5/5
Mold all over the ceiling and vents in bathroom
- 3/5
Exterior and Interior needs some updating along with the rooms. Hallway didn't smell pleasant, elevator needs an update as well along with brighter lighting.
- 3/5
Exterior and Interior needs some updating along with the rooms. Hallway didn't smell pleasant, elevator needs an update as well along with brighter lighting.
- 1/5
Because I did not have the deposit available at that exact moment, instead of handling the situation professionally or offering options, I was abruptly told to leave the property and “find another place.” The situation escalated unnecessarily to the point where the police were called, even though I was calmly speaking with the company’s customer service at the time. As a paying customer with a valid reservation, I felt degraded and dismissed. There was a total lack of professionalism, empathy, and proper customer service training. I travel frequently and have never experienced such treatment at any hotel before. This was extremely disappointing and unacceptable. I hope the company reviews this incident seriously and provides better training to its front desk staff to prevent future guests from being treated this way.
- 1/5
Because I did not have the deposit available at that exact moment, instead of handling the situation professionally or offering options, I was abruptly told to leave the property and “find another place.” The situation escalated unnecessarily to the point where the police were called, even though I was calmly speaking with the company’s customer service at the time. As a paying customer with a valid reservation, I felt degraded and dismissed. There was a total lack of professionalism, empathy, and proper customer service training. I travel frequently and have never experienced such treatment at any hotel before. This was extremely disappointing and unacceptable. I hope the company reviews this incident seriously and provides better training to its front desk staff to prevent future guests from being treated this way.
- 4.5/5
I think you need to increase the shampoo bottles to two when more than one person is in the room. Otherwise we liked the facility .
- 2.5/5
The location, the value The bathroom was terrible. The tub faucet wasn't attached properly, they did not have slip proof strips in the tub, the toilet felt like it was going to fall apart when you got up, also the paint was peeling bad
- 3.5/5
My request for adjoining rooms to the couple we we’re meeting there were not met nor our rooms on main floor
- 5/5
It was fine. I felt safe as a solo female traveler.
- 5/5
It was fine. I felt safe as a solo female traveler.
- 0.5/5
Nothing absolutely nothing Front desk lady was so rude tried to check on cause I paid for a early check in and she wouldn't even let us talk. She said no check in isn't till 3 and if u check the website u will see that and all this time isn't even looking at us and she walks off after that. Rude and will NEVER STAY RHERE AND WILL NOT RECOMMEND
- 4/5
- 4/5
- 5/5
Yes.
- 5/5
Yes.
- 2.5/5
The property in general is beat up and tired looking.
- 4.5/5
The desk clerk at checkout had a bad attitude. Running her mouth because I walk up to the desk and laid the keys down and was walking away when we were checking out.
- 3/5
Elevator was dark, check in person barely spoke to us, lots of maintenance issues. But the room was nice, bed was comfortable. Good for the price
- 3/5
Elevator was dark, check in person barely spoke to us, lots of maintenance issues. But the room was nice, bed was comfortable. Good for the price
- 0.5/5
I was not happy with this hotel. It was a dump. Needs a facelift and management who are more professional. All of it. Very disappointing. Will not be using this hotel again. Everything was worn and outdated. The hot water and cold water in the shower was reversed. The shower head was super low to where it stopped at my neck and I’m 5-10. The TV was super old and needed an update.
- 5/5
Staff friendly and cleaning crew excellent everything was awesome
- 4.5/5
toilet was loose bed little firm then I perfer
- 4/5
Was not happy at all that I was told that I could not use my debit card far incedentals said it had to be a major credit or cash……. I had to pay $200 deposit but I got it back the next moring after the desk clerk went and checked the room for problems…… I think I should have been told before the trip so I would have known what to expect…….
- 4/5
Was not happy at all that I was told that I could not use my debit card far incedentals said it had to be a major credit or cash……. I had to pay $200 deposit but I got it back the next moring after the desk clerk went and checked the room for problems…… I think I should have been told before the trip so I would have known what to expect…….
- 1/5
They would not let me stay because my ID was from NC and I live in WV now and just came back for a doctors appointment. They said they do not allow locals to stay at their hotel. Even when I explained that I haven’t had time to get my ID updated and your website refuses to give me a refund for this because the hotel told me I had to give them $200 in cash if I wanted to stay which I did not have and they refused to put the fee on my credit card. I will no longer use your site for any travel plans or quality in for any stays. I had to pay for another hotel which told me it’s illegal for them not to allow me to stay because my ID says I’m local.
- 1/5
They would not let me stay because my ID was from NC and I live in WV now and just came back for a doctors appointment. They said they do not allow locals to stay at their hotel. Even when I explained that I haven’t had time to get my ID updated and your website refuses to give me a refund for this because the hotel told me I had to give them $200 in cash if I wanted to stay which I did not have and they refused to put the fee on my credit card. I will no longer use your site for any travel plans or quality in for any stays. I had to pay for another hotel which told me it’s illegal for them not to allow me to stay because my ID says I’m local.
- 5/5
the room was great
- 5/5
the room was great
- 5/5
The room was clean. Perfect for my stay, I needed connected rooms. They we're great accommodated to me perfectly
- 5/5
The room was clean. Perfect for my stay, I needed connected rooms. They we're great accommodated to me perfectly
- 2/5
The staff, the bed, the location, the breakfast, and all the working staff. Room 202 has bugs in the picture frame, 205 the water in the tub run all night, and 207 had very low water pressure for showers.
- 3/5
Was easy to locate building was clean inside and outside The bed was hard and uncomfortable the shower handles were broken
- 3/5
It was just ok. Breakfast, staff,room& conditions just ok.
- 3/5
It was just ok. Breakfast, staff,room& conditions just ok.
- 3/5
Most of the staff was rude
- 3/5
Most of the staff was rude
- 4/5
Very nice and clean, but I thought it was unusual that the bed wasn't made up. The main issue was the toilet was clogged.
- 4/5
Very nice and clean, but I thought it was unusual that the bed wasn't made up. The main issue was the toilet was clogged.
- 4/5
Middle of the road hotel. Nothing spectacular but was good for a night
- 4/5
Middle of the road hotel. Nothing spectacular but was good for a night
- 3/5
Check-in staff was less than friendly, seemed bothered. Room and bathroom were clean, but the room had a musty cigarette smell, the toilet didn't flush correctly, we had to move rooms, beds need upgrade matters and lamps were rusty.
- 3/5
Check-in staff was less than friendly, seemed bothered. Room and bathroom were clean, but the room had a musty cigarette smell, the toilet didn't flush correctly, we had to move rooms, beds need upgrade matters and lamps were rusty.
- 1/5
upon walking into the hotel, it smelled horrible with smoke cigarette smoke I asked the gentleman behind the counter. Why does this hotel smell so bad of smoke and of course he did it smell it because he was a smoker I am not a smoker. I’m very sensitive to smoke. The luggage rack was falling apart. The rack on the top was missing a screw so you could not hang anything up. The whole thing was a mess. going into the room I thought this was a remodeled hotel. Well it’s very old and around the bathtub with black mold and it had a bad smell. I had to go to Walmart and buy some disinfectant spray and spray everything down and wipe everything down it just had a really bad feeling of smell and being dirty. There was a coat in the closet. There was someone’s body wash that had been used in the shower and the roll of toilet paper was almost out with one refill. The towels were very small. Just very old, did not enjoy it at all.
- 1/5
upon walking into the hotel, it smelled horrible with smoke cigarette smoke I asked the gentleman behind the counter. Why does this hotel smell so bad of smoke and of course he did it smell it because he was a smoker I am not a smoker. I’m very sensitive to smoke. The luggage rack was falling apart. The rack on the top was missing a screw so you could not hang anything up. The whole thing was a mess. going into the room I thought this was a remodeled hotel. Well it’s very old and around the bathtub with black mold and it had a bad smell. I had to go to Walmart and buy some disinfectant spray and spray everything down and wipe everything down it just had a really bad feeling of smell and being dirty. There was a coat in the closet. There was someone’s body wash that had been used in the shower and the roll of toilet paper was almost out with one refill. The towels were very small. Just very old, did not enjoy it at all.
- 5/5
Room was clean, staff was courteous, breakfast was pretty solid. Didn't visit the second floor to confirm if there's one there, but there was an ice maker on the first and third, which was nice. Excellent value for the cost.
- 5/5
Room was clean, staff was courteous, breakfast was pretty solid. Didn't visit the second floor to confirm if there's one there, but there was an ice maker on the first and third, which was nice. Excellent value for the cost.
- 5/5
I personally want to thank Mary at the front desk for all her help.
- 5/5
I personally want to thank Mary at the front desk for all her help.
- 3/5
Small beds, floors were filthy. Building smells like cigarettes and needs some updating. Very our for us as we had room next to road, thin walls. Staff was very nice.
- 3/5
Small beds, floors were filthy. Building smells like cigarettes and needs some updating. Very our for us as we had room next to road, thin walls. Staff was very nice.
- 5/5
Yes!
- 5/5
Yes!
- 5/5
Every thing clean, courteous staff
- 5/5
Every thing clean, courteous staff
- 1/5
Room was filthy. The pullout bed had food, chicken crumbs and Cheetos in the mattress. Blood stains in the mattress. Hair in the fridge
- 1/5
Room was filthy. The pullout bed had food, chicken crumbs and Cheetos in the mattress. Blood stains in the mattress. Hair in the fridge
- 4/5
The room was clean and the breakfast was good, especially since waffles were available!
- 4/5
The room was clean and the breakfast was good, especially since waffles were available!
- 1/5
The cleaning staff was nice but front desk personnel was horrible. Plumbing issue occurred brought a plunger and said fix it yourself. Didn't work and got yelled at for not clearing and returning the plunger.
- 1/5
The cleaning staff was nice but front desk personnel was horrible. Plumbing issue occurred brought a plunger and said fix it yourself. Didn't work and got yelled at for not clearing and returning the plunger.
- 3/5
Room needed walls cleaned or painted. Electrical outlet needed a cover, refrigerator needed maintenance.
- 3/5
Room needed walls cleaned or painted. Electrical outlet needed a cover, refrigerator needed maintenance.
- 5/5
The breakfast was hot and good selection. Parking was alittle tight with many commercial vehicles but we made it work. Staff is always friendly
- 5/5
The breakfast was hot and good selection. Parking was alittle tight with many commercial vehicles but we made it work. Staff is always friendly
- 4/5
There was a little bit of confusion getting us checked in, but the staff took care of it. All of the staff were friendly and helpful. The room was very large and comfortable. The hotel is well-maintained and very clean.
- 4/5
There was a little bit of confusion getting us checked in, but the staff took care of it. All of the staff were friendly and helpful. The room was very large and comfortable. The hotel is well-maintained and very clean.
- 1/5
Disgusting room. Horrible experience. The employee that greeted us was sitting on the couch watching tv with her child and eating. We have an infant and found dirty underwear on our room floor upon arrival. We checked out a day early because of how horrible the circumstances were, which was already prepaid for and we slept in our rental car somewhere else because of how disgusting the facility is. Also overheard the housekeeping ladies speaking in Spanish stating, they weren’t sure whether or not the room was cleaned from the last stay. The facility is poorly run. Management should be ashamed of themselves and embarrassed to host people at their property.
- 1/5
Disgusting room. Horrible experience. The employee that greeted us was sitting on the couch watching tv with her child and eating. We have an infant and found dirty underwear on our room floor upon arrival. We checked out a day early because of how horrible the circumstances were, which was already prepaid for and we slept in our rental car somewhere else because of how disgusting the facility is. Also overheard the housekeeping ladies speaking in Spanish stating, they weren’t sure whether or not the room was cleaned from the last stay. The facility is poorly run. Management should be ashamed of themselves and embarrassed to host people at their property.
- 4/5
Limited parking
- 4/5
Limited parking
- 4/5
Close to interstate on the outskirts of Salisbury, decent hotel at a reasonable price, no problems breakfast could do with a bit more variety. Would use again
- 4/5
Close to interstate on the outskirts of Salisbury, decent hotel at a reasonable price, no problems breakfast could do with a bit more variety. Would use again
- 3/5
Breakfast was extremely limited and the eggs were frozen in the middle
- 3/5
Breakfast was extremely limited and the eggs were frozen in the middle
- 4/5
Everything was great didn't have any problems. Staff was very helpful and professionally. Gave good advice on local places of where to eat at to get the local food experience.
- 4/5
Everything was great didn't have any problems. Staff was very helpful and professionally. Gave good advice on local places of where to eat at to get the local food experience.
- 4/5
Stayed one night. A good efficiency hotel for the price. Bathroom ceiling looked as though it had a large ceilings leak that wasn’t fixed. Beds and pillows super comfortable
- 4/5
Stayed one night. A good efficiency hotel for the price. Bathroom ceiling looked as though it had a large ceilings leak that wasn’t fixed. Beds and pillows super comfortable
- 3/5
The staff AMAZING. The room left a lot to be desired. Stinks like carpet fresh very heavy!! Old and not taken care of well!
- 3/5
The staff AMAZING. The room left a lot to be desired. Stinks like carpet fresh very heavy!! Old and not taken care of well!
- 2/5
Bathtub faucet dripped. Shower head not adjustable. Toilet not properly mounted to the floor - rattled every time I sat on it. No circulation fan in the bathroom which is probably why part of the ceiling was deteriorated. TV was very sluggish to respond to the remote.
- 2/5
Bathtub faucet dripped. Shower head not adjustable. Toilet not properly mounted to the floor - rattled every time I sat on it. No circulation fan in the bathroom which is probably why part of the ceiling was deteriorated. TV was very sluggish to respond to the remote.
- 4/5
Clean room, friendly service
- 4/5
Clean room, friendly service
- 5/5
Friendly staff clean room
- 5/5
Friendly staff clean room
- 5/5
Yes
- 5/5
Yes
- 3/5
Very nice pkace
- 3/5
Very nice pkace
- 1/5
Smell of mildew in my room, marijuana in the hallway, front desk at night, dancing around like they were high on something. Didn’t really feel safe at all. Recommend stay away!
- 1/5
Smell of mildew in my room, marijuana in the hallway, front desk at night, dancing around like they were high on something. Didn’t really feel safe at all. Recommend stay away!
- 3/5
The bathroom ceiling was in very bad shape. Looks terrible. Especially for the price that I was charged. This was my second time in this hotel. When I stayed there in July it was around $90. On Saturday it was $130. WHY??I will not stary there again.
- 3/5
The bathroom ceiling was in very bad shape. Looks terrible. Especially for the price that I was charged. This was my second time in this hotel. When I stayed there in July it was around $90. On Saturday it was $130. WHY??I will not stary there again.
- 5/5
Good stay..slept good and enjoyed my NHRA Carolina Nationals event as well. Definitely will be back
- 5/5
Good stay..slept good and enjoyed my NHRA Carolina Nationals event as well. Definitely will be back
- 3/5
The hotel was very clean, the staff was nice & it was located conveniently for why we’re there. One of many reasons I chose this hotel was bc we wanted to go swimming while there. When we went to the pool the gate was locked & there was no sign explaining why. At the front desk we were told the pool was closed for the season. It was 90 degrees & sunny that day so we were a little frustrated. We still tried to make the best of our time there. The bed was nice, the water pressure was great & the breakfast was ok. I know a lot of other ppl might have had a much different response to the 2 issues we encountered but we tried to not let it ruin our weekend. We won’t be booking this hotel the next time we visit the area again though.
- 3/5
The hotel was very clean, the staff was nice & it was located conveniently for why we’re there. One of many reasons I chose this hotel was bc we wanted to go swimming while there. When we went to the pool the gate was locked & there was no sign explaining why. At the front desk we were told the pool was closed for the season. It was 90 degrees & sunny that day so we were a little frustrated. We still tried to make the best of our time there. The bed was nice, the water pressure was great & the breakfast was ok. I know a lot of other ppl might have had a much different response to the 2 issues we encountered but we tried to not let it ruin our weekend. We won’t be booking this hotel the next time we visit the area again though.
- 1/5
One of the filthiest hotel rooms I’ve ever stayed in. From the cob webs over the bed to the bloody snot on the wall to the black mold in the bathroom, this place is dreadful.
- 1/5
One of the filthiest hotel rooms I’ve ever stayed in. From the cob webs over the bed to the bloody snot on the wall to the black mold in the bathroom, this place is dreadful.
- 2/5
I arrived early and walked into the hotel. Stood there for 10-15 minutes an no one there. Front desk person walked in from outside. Then she advised I had to come back in an hour. I returned in 2 hours and as I walked in the door I seen the front desk person sitting in a car . She got out and followed me in. Then she had to leave the front desk for something while checking me in and when she came back another employee showed her where the paperwork was located.
- 2/5
I arrived early and walked into the hotel. Stood there for 10-15 minutes an no one there. Front desk person walked in from outside. Then she advised I had to come back in an hour. I returned in 2 hours and as I walked in the door I seen the front desk person sitting in a car . She got out and followed me in. Then she had to leave the front desk for something while checking me in and when she came back another employee showed her where the paperwork was located.
- 5/5
Property is dated and needs some cosmetic work but the staff was friendly, room was clean and we had everything we needed.
- 5/5
Property is dated and needs some cosmetic work but the staff was friendly, room was clean and we had everything we needed.
- 5/5
Everything was 3
- 5/5
Everything was 3
- 4/5
Comfortable
- 4/5
Comfortable
- 5/5
The accessible room would have worked better if it had a walk in shower not a tub. With a hand held shower head and a seat. Many handicapped people who use a wheelchair can not lift their leg over a tub.and need a shower seat because they can’t stand up for any length of time.
- 5/5
The accessible room would have worked better if it had a walk in shower not a tub. With a hand held shower head and a seat. Many handicapped people who use a wheelchair can not lift their leg over a tub.and need a shower seat because they can’t stand up for any length of time.
- 3/5
Like weed, we had a hole in the ceiling, door was hard to close and open and did not touch the ground so you could hear everything in the hallway. The pool towels were in bins outside all weekend clean and dirty. There was a guest playing with a gun in his car for about 30 minutes. The shampoo and conditioner were so tiny and they only had bar soap for 3 guests to share in 1 room.
- 3/5
Like weed, we had a hole in the ceiling, door was hard to close and open and did not touch the ground so you could hear everything in the hallway. The pool towels were in bins outside all weekend clean and dirty. There was a guest playing with a gun in his car for about 30 minutes. The shampoo and conditioner were so tiny and they only had bar soap for 3 guests to share in 1 room.
- 4/5
If there was any complaint, it is the mildew in the jetted tub that made it impossible to enjoy. My husband and i ran three tubs of water with the jets in the intermittent full time in attempt to flush it. Speaking with the lady at check out, it's likely not many guests frequent that room or try to enjoy the tub. Overall great stay, will be back when we visit town again.
- 4/5
If there was any complaint, it is the mildew in the jetted tub that made it impossible to enjoy. My husband and i ran three tubs of water with the jets in the intermittent full time in attempt to flush it. Speaking with the lady at check out, it's likely not many guests frequent that room or try to enjoy the tub. Overall great stay, will be back when we visit town again.
- 3/5
Convince to highways, but older structure.
- 3/5
Convince to highways, but older structure.
- 1/5
The property needs to review it’s booking and incidental fee policies. The current policies are toward locals (within a 50 mile radius) are extreme and inconvenient. Staff should be required to stay on property and not hang out at the gas station adjacent to the property.
- 1/5
The property needs to review it’s booking and incidental fee policies. The current policies are toward locals (within a 50 mile radius) are extreme and inconvenient. Staff should be required to stay on property and not hang out at the gas station adjacent to the property.
- 3/5
The pool wasn't operational and no accommodations were made. Allowed early check-in, customer service was ok, but not professional at all. Sitting around on their phones. Housekeeping was amazing help.
- 3/5
The pool wasn't operational and no accommodations were made. Allowed early check-in, customer service was ok, but not professional at all. Sitting around on their phones. Housekeeping was amazing help.
- 4/5
For the monwy it was nice. Beds are too high and a little too firm. Other than that, it was good and my wife enjoyed her stay. Staff was friendly and kind.
- 4/5
For the monwy it was nice. Beds are too high and a little too firm. Other than that, it was good and my wife enjoyed her stay. Staff was friendly and kind.
- 2/5
Front desk help was not all that helpful. I was pulling a 28’ trailer behind my pickup, and there was zero room to park them without a spirited argument going on. I was told by management their parking lot was designed for cars only, with one way in and back out.
- 2/5
Front desk help was not all that helpful. I was pulling a 28’ trailer behind my pickup, and there was zero room to park them without a spirited argument going on. I was told by management their parking lot was designed for cars only, with one way in and back out.
- 5/5
Been wanting to eat at a Culver’s and it was in walking distance!!! Quality Inn and Culver’s were just what we needed!!
- 5/5
Been wanting to eat at a Culver’s and it was in walking distance!!! Quality Inn and Culver’s were just what we needed!!
- 4/5
Staff friendly
- 4/5
Staff friendly
- 3/5
With a little renovation to the doors, the stay would be much better.
- 3/5
With a little renovation to the doors, the stay would be much better.
- 4/5
Everything was great
- 4/5
Everything was great
- 3/5
It was obvious an old building and has not been maintained to its higher potential.
- 3/5
It was obvious an old building and has not been maintained to its higher potential.
- 4/5
This rating would have been a 5 if I hadn't been awaken every time someone opened the side exterior door. I could hear and feel the door slamming. Avoid room 101.
- 4/5
This rating would have been a 5 if I hadn't been awaken every time someone opened the side exterior door. I could hear and feel the door slamming. Avoid room 101.
- 4/5
Nice place, great staff
- 4/5
Nice place, great staff
- 4/5
Beds were comfy. Shower was good with instant hot water. Carpet in rooms were dirty old needs replaced. Spider webs in corners by ceiling. Not a bad place to stay for a day. Pool was green and not available.
- 4/5
Beds were comfy. Shower was good with instant hot water. Carpet in rooms were dirty old needs replaced. Spider webs in corners by ceiling. Not a bad place to stay for a day. Pool was green and not available.
- 3/5
Nice breakfast and clean room
- 3/5
Nice breakfast and clean room
- 1/5
Tired Poor front desk service
- 1/5
Tired Poor front desk service
- 4/5
The property was nice and clean and close to a lot of things. We could walk across the parking area and down the steps to get to a nice restaurant for a bite to eat. That was a plus.
- 4/5
The property was nice and clean and close to a lot of things. We could walk across the parking area and down the steps to get to a nice restaurant for a bite to eat. That was a plus.
- 5/5
Wonderful staff, friendly. Location is excellent! It is near every place I wanted to visit.
- 5/5
Wonderful staff, friendly. Location is excellent! It is near every place I wanted to visit.
- 5/5
Loved it
- 5/5
Loved it
- 5/5
I always stay here because of the friendliness of the staff and I like the hotel
- 5/5
I always stay here because of the friendliness of the staff and I like the hotel
- 4/5
The room was very large and spacious; we had plenty of room. The shower had a constant drip that we could not figure out how to stop. Otherwise our stay was pretty good.
- 4/5
The room was very large and spacious; we had plenty of room. The shower had a constant drip that we could not figure out how to stop. Otherwise our stay was pretty good.
- 4/5
The bedsheets were worn, so much so that they had hair stuck to them even though they were “clean”.
- 4/5
The bedsheets were worn, so much so that they had hair stuck to them even though they were “clean”.
- 5/5
The continental breakfast was excellent! You could even make your own waffles! I will definitely be making Quality Inn & Suites our go to look lodging whenever we come to Salisbury!
- 5/5
The continental breakfast was excellent! You could even make your own waffles! I will definitely be making Quality Inn & Suites our go to look lodging whenever we come to Salisbury!
- 5/5
This will be my go to place to stay whenever I am in the Salisbury area.
- 5/5
This will be my go to place to stay whenever I am in the Salisbury area.
- 3/5
Wanted to sleep in a little while the next morning to be prepared for our trip home. NO SUCH LUCK!! At 7:30, the maids were up and down the hall, speaking very loud spanish!! If ever our path's take us back in this area, we will not be staying at this hotel.
- 3/5
Wanted to sleep in a little while the next morning to be prepared for our trip home. NO SUCH LUCK!! At 7:30, the maids were up and down the hall, speaking very loud spanish!! If ever our path's take us back in this area, we will not be staying at this hotel.
- 5/5
The friendly staff made our stay very pleasant. Would recommend this property to anyone travelling to the Salisbury area
- 5/5
The friendly staff made our stay very pleasant. Would recommend this property to anyone travelling to the Salisbury area
- 5/5
The staff here were so helpful and friendly. We really appreciate their willingness to help make our stay as good as possible.
- 5/5
The staff here were so helpful and friendly. We really appreciate their willingness to help make our stay as good as possible.
- 4/5
Quiet inconvenient. Service was great. Much older property. Faucet dripped in the tub. Issues with flushing the toilet. Breakfast was not the greatest.
- 4/5
Quiet inconvenient. Service was great. Much older property. Faucet dripped in the tub. Issues with flushing the toilet. Breakfast was not the greatest.
- 5/5
Hotel was very clean. Beds were comfortable. Employees were kind.
- 5/5
Hotel was very clean. Beds were comfortable. Employees were kind.
- 3/5
Overall appearance of the hotel is not good. Torn furniture, mixed matched furniture, no cushion in chair. Doors to the rooms, the paint was off and there were scratches. I use a walker and I park in the handicap parking. Why are the handicap parking spaces beside the building near the swimming pool. They should be near the main door. The color of the building is not appealing.
- 5/5
Fair price for a better than expected stay.
- 2/5
I think the only nice thing to say about this place was the room service lady who came by each day. We will not be booking again.
- 3/5
Friendly and clean
- 3/5
My take away from this hotel is that it's a good hotel for a one night stay, maybe two. The furniture and drawer space is very limited which means you really have to live out of your suitcase, thus my opinion that it's a good place to stay if you're passing thru. Good location if you have business to take care of in Salisbury. Very convenient to highways and main roads
- 4/5
Quirkiness with the shower but no major issue. Some loud trucks outside. Good breakfast GREAT coffee. Would stay again! Good value for the price for sure!!
- 5/5
Warm welcome at Front Desk. Excellent dinner reservation recommendation. Clean, quiet.
- 3/5
The property is in a quiet location. The bed sleeps extremely comfortably. The floors hadn't been mopped at all and the rugs needed to be vacuumed to rid the room of the stale odor. Overall for the price, it wasn't bad.
- 5/5
Very nice stay
- 1/5
When we arrived the rude receptionist did not even look up at me, just barked "ID". I gave him my driver's license and he said "you're local, you have to give me $200 in cash advance." I was not local, I live in Lexington, and the hotel is in Salisbury. He just pointed to a sign that said locals have to pay a $200 in cash only. My daughter and I have traveled extensively and never heard of such a thing; what an outrageous policy. Our entire stay would have only been $180. He wouldn't take my card for the deposit and who walks around with that much cash on them. We came to the hotel beccause I was having surgery the next day and it was close to the hospital. He wouldn't budge so we told him to cancel and we left. This caused a great deal of anxiety and trouble for us of course, and on the eve of surgery! The place looked sketchy, extremely noisy so perhaps we dodged a bullet but it was so outrageous. My daugher asked him, if you don't want locals, does that mean you think everyone here is a crook? He just stared at her and made us sign a cancellation letter and we left. Nowhere on the expedia site nor the hotel site was this policy posted, or we wouldn't have gone there. Don't support this business with their outrageous policy.
- 4/5
- 1/5
When I first got to the hotel, I couldn’t check in because the hotel staff was rude and was telling me that my card was declining suggesting that I didn’t have money, but I didn’t told the staff that if you’re trying to keep my card in, it’s not going to scan. I have a fraud alert on that you have to slide the card. They did instructed me that their credit card machine does not work so I had to find another way to transfer so I could pay for the room
- 5/5
My stay was pleasant and the staff was very helpful.
- 4/5
Rooms were clean
- 5/5
Quiet
- 4/5
Clean room. Comfortable bed. No shampoo- bring your own.
- 3/5
The desk was rude. Didn't care. Very hateful
- 5/5
Friendly and helpful staff,
- 5/5
It was a pretty good hotel. Front desk was nice and so was the lady in charge of breakfast. I stayed Dec24-26. I appreciate the fact they have a microwave and fridge in room. From what I could tell it was clean.
- 4/5
Basic and chill. Not weird or fancy just a hotel
- 5/5
All was good. Restful night while travelling.
- 5/5
Recommending highly
- 5/5
Very nice hotel in great part of Salisbury. Convenient to shopping and major restaurant chains, several wonderful locally owned friendly courteous staff. Will highly recommend
- 5/5
Just a little noisy per the location
- 4/5
The staff was friendly and accommodating.
- 4/5
The front desk clerk was hard to understand. The room was reasonably clean, but there was a hard candy on the floor between the bed and side table that was there when we arrived.
- 1/5
Our heater outlet in the room caught on fire and the way we were treated after that was just terrible.
- 4/5
The only downside to my stay was that the bathtub dripped water non-stop, bathroom vent was covered with dirty dust and the ceiling paint was peeling.
- 4/5
Room was very clean and neat, just wished I had @ least warm for the shower.
- 4/5
The staff was very friendly. Room was clean. Good breakfast and the lady who took care of the breakfast was awesome. My only complaint is that the microwave in my room did not work.
- 1/5
First of all I booked three rooms was not told I had to pay a cash deposit of $200 for using my visa debit card second of all the beds was very uncomfortable they the pillows sucked it was like they blew them up when you laid on them they were flat. No exhaust fans in bathroom no hooks or towel rags for your towel for there a little early lady was rude and refuse to let us check in said we had to wait after we had drove a long distance I will never stay again even though I am a dedicated meme we of choice hotels this one is definitely a no go for me and my family
- 4/5
The property was overall nice and clean and the staff were helpful. Breakfast was basic as to be expected. For the cost, it was a good value. No complaints.
- 5/5
All Good
- 2/5
Front desk agent was GRUMPY. Breakfast was very limited. Pieces of Bathroom ceiling were literally falling down onto us when we showered. Toilet wasn’t bolted In so it was like being on a see saw every time you sat. Pillows were awful
- 4/5
Good place at a fair price.
- 3/5
Staff excellent . Beds comfy and needs updating
- 3/5
Staff was very friendly and beds were comfy.
- 4/5
Room 101 was right by a noisy door that was loud when it opened and loud when it shut and had loud people coming in and out randomly. After about 11 pm the noise stopped. The room was fine, the staff was good, the property was nice. I would stay here again, but if I did I would request a different room. I am sure if I did not have a room by a noise door I would have had a slightly better stay.
- 3/5
Basically, it’s a place to sleep. Strangest check-in process I’ve ever had at a hotel, but I guess it’s good that it was thorough. Room was pretty clean considering the age of the building. Beds were not very comfortable, but we were only staying a night so it was good enough. I definitely wouldn’t consider staying here again if I was staying longer than a night or if I had to spend more than a small amount of time in the hotel. Breakfast was cereal and packaged items like muffins.
- 2/5
The person who checked me in was rude from the very beginning and established when she attempted to help with my tv.
- 5/5
Stayed while I was closing my apartment. The staff was amazing, and it was such a comfort knowing I had a clean, comfortable, relaxed environment to come back to!
- 4/5
Staff really worked with me to ensure a comfortable stay for me and my family.
- 5/5
Good
- 1/5
Black mold in bathroom paint peeling from ceiling windows filthy, pillows smell and unwashed
- 2/5
Bathroom ceiling had black mold,ceiling in entrance area peeling from ceiling, Windows were filthy and streaked, apparently the pillows had never been cleaned smelled of perspiration. The only reason we stayed in this was to attend my brother’s funeral, this was my first bad stay while traveling using Expedia strongly discourage anyone staying here
- 4/5
Descent stay. Overall nice place
- 5/5
Very clean and comfortable. The breakfast was amazing and fresh. Staff was friendly and helpful.
- 5/5
Excellent reception and breakfast included was great.
- 5/5
We called ahead to let them know we would be very late checking in, and it was almost 1 am when we got there. We asked for a late check out and she granted wothout hesitation and even made a couple suggestions for lunch at check out.
- 3/5
Property was convenient to get too, right off the highway. Room was clean and spacious. Looked to be a retired suite, so layout was a bit odd. Extra sink in the corner of the room was handy for cleaning my daughters cups. Pool hours are inconsistent and seem to open later than any other hotels I've ever been to or worked at. Exterior of property needs a good cleaning; cigarette butts galore. Gazebo needs a real deep clean. We couldn't even sit in it. Overall for the price it was an clean place to stay, just a few areas need some TLC.
- 4/5
Staff checking in was horrible. He was on his cell phone the whole night even while checking us in.
- 4/5
Convenience and good price.
- 4/5
Price is good and staffs are very nice. They offer simply breakfast buffet. Room is good and quiet.
- 5/5
The property was well maintained and the staff was friendly and attentive
- 5/5
Simple
- 3/5
Room was dark. Carpet wet from air conditioner. Did not feel clean