Wingate by Wyndham - Round Rock
About Wingate by Wyndham - Round Rock
Located within 4.7 miles of Dell Diamond and 19 miles of Moody Center, Wingate by Wyndham and Williamson Conference Center provides rooms in Round Rock. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The hotel features an outdoor swimming pool and a 24-hour front desk. Guests at the hotel can enjoy a buffet or a continental breakfast. A business center and vending machines with snacks and drinks are available on site at Wingate by Wyndham and Williamson Conference Center. Texas Memorial Stadium is 19 miles from the accommodation, while Frank Erwin Center – University of Texas is 19 miles away. Austin-Bergstrom International Airport is 25 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the friendly and helpful staff, clean rooms, and convenient location. However, there are consistent complaints about the quality of the rooms, issues with amenities such as the pool, fitness center, and air conditioning, and problems with the check-in and check-out process.
- Friendly and helpful staff
- Clean rooms
- Issues with amenities like pool, fitness center, and air conditioning
- Problems with check-in and check-out process
- 3/5
Clean, smelled okay. Stayed for 3 days and same breakfast food. Fridge was decent. Could use more than one towel tho. Friendly staff. Decent hotel
- 2/5
Ok not what I expected 😌
- 2/5
The rooms had dirty floors, loose wiring and damp bed coverings. One of our rooms had no shampoo or conditioner and the other was completely missing its shower curtain. The staff was helpful, but neither of our rooms where prepared for stay properly. We will definitely NOT be staying at this property again.
- 2/5
I checked in and left for dinner, but when I came back it was so humid that the clothes I had out in the room were damp. We told the front desk and they offered to switch our room so we did. There were two instances though in between the hours of 2am and 4am where someone had a key and opened the door with the only thing stopping them from being able to get in being the small door stopper latch ok the inside. We could also hear two men talking outside the door but of course we didn’t walk up to it. In the morning when we checked out, the lady in the front desk told us that one of the overnight staff was trying to get in the room because they accidentally double booked the room when moving us from the humid room. I honestly still questioned our safety at that hotel, the staff was very nice though they had good customer service.
- 2/5
Finally, breakfast was cold. I showed the staff the circuit breaker (One was used) kept tripping, therefore food was not being kept at a warm and essentially unsafe temperature. If you're looking for a bed and warm shower at a low price, this was ok. I stayed at the exact same brand hotel a week prior in Florida, was like staying at 2 different hotels.
- 2/5
The window seal must have been weak, there was water on the window where ac seat in and the room had a musty/mole smell.
- 1/5
We had a terrible experience. Two rooms that they placed us in were filthy. We had to leave due to conditions.
- 0.5/5
Breakfast Lack of security protocols, dirty and unkept rooms.
- 5/5
Exceptional
- 1.5/5
The location The he room smelled like cigarettes and the trowels all had brown spots on them. They are white
- 5/5
The breakfast was great! The coffee was amazing! They have a nice snack selection that you can buy. The staff were extremely friendly. Whenever I had an issue, they fixed it swiftly. They were kind to my kids and everyone was extremely pleasant. I enjoyed my stay.
- 4/5
The location for perfect for reaching Dell Diamond for the state baseball playoffs. It is surrounded by a variety of restaurants and easy parking. The breakfast made it easy to get up and go the next morning. We were short a few towels but made do. It wasn't worth chasing anyone down.
- 5/5
Exceptional
- 4/5
Rooms clean and spacious, quiet. Breakfast was not very good. Not enough choices.
- 3/5
We stayed on third floor, traffic side of I-35. Pretty noisy. If I stayed there again, I would try for a room away from the I-35 traffic side.
- 5/5
The night manager is extremely nice. The gentleman helped me move my car into a safe spot and helped me hydrate. Thank you
- 4.5/5
Superb
- 5/5
Clean Parking
- 5/5
Clean Parking
- 4/5
Very good
- 2/5
They have a sticker on the bathroom mirror that stated if you were staying more than one night they would change the linens and towels every three days. After the fourth night we had to request service. It is located right off I-35 so there was traffic noise. The breakfast was okay but not great, the coffee was good though. Shower head would not turn off all the way and was hard to get to an acceptable temperature. The bar was only open one night while we were there which included a weekend. Don't think we will stay there again.
- 5/5
Exceptional
- 4/5
Very good
- 3.5/5
Carpet needs deep cleaning. Sneezed the whole time. No AC in the hallways. Bed was nice
- 3.5/5
Carpet needs deep cleaning. Sneezed the whole time. No AC in the hallways. Bed was nice
- 5/5
Exceptional
- 2/5
Air conditioner was not working properly and was leaking water on the floor. Toilet ran all night. Wallpaper was pealing and the building smells like a combination of musty and bleach. Conditioner and shampoo was out in the room. Saw a few roaches in the hall and around the elevator.
- 4/5
Good room but I'd rather stayed in the 1st floor Eggs were cold
- 4/5
Eggs were cold
- 5/5
Exceptional
- 3.5/5
The location was convenient and my room was big. The staff was nice and gave a complimentary water at check-in. The mattress and pillows were uncomfortable. The AC was noisy. The refrigerator wasn’t cleaned. The standing lamp didn’t work and one of the nightstands needs a new lightbulb.
- 3.5/5
The location was convenient and my room was big. The staff was nice and gave a complimentary water at check-in. The mattress and pillows were uncomfortable. The AC was noisy. The refrigerator wasn’t cleaned. The standing lamp didn’t work and one of the nightstands needs a new lightbulb.
- 4/5
Desk clerk wasn't as concerned about the issues that was reported when I first arrived concerning the room...
- 5/5
No complaints!
- 3/5
The room wasn’t the cleanest. Hair was on the bedsheets and in the sink. Ice machine didn’t work. Woke up the next morning and food was all on the floor outside my room.
- 3/5
We had stayed here before and it was fine. This time, we paid the 25 dollar early check in fee but they put us in a room that had not even been cleaned yet. The room had sheets everywhere and trash still in the bins. We went to the front and they moved us to a room that smelled like cigarettes. Just terrible this visit. It is terrible to pay for the early check in and get a smoking room not asked for.
- 4/5
Very good
- 3.5/5
Breakfast was very good and there was plenty. The toilet in our room was not stable it rocked when you sat down, very unsettling.
- 3.5/5
Breakfast was very good and there was plenty. The toilet in our room was not stable it rocked when you sat down, very unsettling.
- 4/5
Staff was pleasant and rooms were good. Breakfast was good but our last day they didn't keep up with the coffee. We did not use the pool or other amenities. We had hoped the lounge would open but it didn't.
- 1/5
The hotel room had a very heavy, old smell.
- 4/5
Decent room for the price. Close to a lot of shops and restaurants. There is an option for free breakfast. There is a pool and lounge area for guests. Parking was free.
- 5/5
The staff at this hotel is very friendly and helpful. The room was pretty good. The bathroom had a weird musty smell, but it went away after we showered. The bed was comfy.
- 1/5
The room had a bad smell to it. There was pubic hair all over the bathroom. We got stuck in the elevator multiple times and the staff was not helpful
- 1/5
If I could leave a -5 star, I would. The room was absolutely disgusting. The sheets were definitely not clean. There was stains on the sheets stains on the bed. There was stains on the walls. The shower was disgusting. I wouldn’t even shower in the shower. That’s how nasty it was. I slept fully clothed on top of the bed. I didn’t even get under the covers cause of how gross the bed was if I was not extremely tired I wouldn’t have even stayed here. I do not recommend anyone stay here.
- 3/5
We stayed in room 101 right by the lobby. With all the cheerleaders and their families it was WAY too noisy. It was more like a children’s playground than a hotel. The staff should have been more involved.
- 2.5/5
Area was close to everything I started in room 332 the beds were hard small the room smelt the tv picture was going out I found a bug crawling out the sheets I reported it I was moved to room 116 it was cleaner smelt better beds were still small but more cushion not so hard. I dislike it was only one washer n one dryer the property was to full for it to only b one n the ice machine stayed down low on ice
- 2.5/5
Area was close to everything I started in room 332 the beds were hard small the room smelt the tv picture was going out I found a bug crawling out the sheets I reported it I was moved to room 116 it was cleaner smelt better beds were still small but more cushion not so hard. I dislike it was only one washer n one dryer the property was to full for it to only b one n the ice machine stayed down low on ice
- 4/5
Breakfast was cold. Room was comfortable.
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Definitely recommended.
- 5/5
Very nice! Bed was super comfy and the staff was helpful
- 3.5/5
Bathroom needed attention - no body gel; shower curtain deteriorated & needed replacement; towels were frayed & needed replacement
- 3.5/5
Location Bathroom needed attention - no body gel; shower curtain deteriorated & needed replacement; towels were frayed & needed replacement
- 2.5/5
i was disappointed about the hotel's relatively new policy that guests whose stays are three or fewer days would only have their rooms cleaned durint that time upon request.
- 2.5/5
i was disappointed about the hotel's relatively new policy that guests whose stays are three or fewer days would only have their rooms cleaned durint that time upon request.
- 3/5
N/a
- 2/5
My check-in experience was smooth and quick. When I got to my room, the highway noise was so loud I thought the window was open. I went to check the windows and they were closed. Then I noticed that the room smelled bad, like pee. I decided between the noise and the smell, it wasn't worth trying to stay. I immediately went back downstairs and checked out.
- 4/5
Excellent location. The room was clean but it didn't smell good. It had a musty unpleasant odor that I didn't leave even with aC
- 1/5
There was hair in the sink when we first arrived and the sink didn’t drain at all. There were also crumbs all over the couch in the room… do not recommend even if you’re trying to go cheap.
- 5/5
The best
- 1/5
Ist not good place
- 4/5
It was unclear if the laundry services were free or not. There was no price listed and one had to ask the front desk if it was free or not.
- 4/5
after walking onit barefoot for a couple of hours Your feet look very dirty. The coffee maker in the room was broken.... Other than this everything was great. Nice friendly staff Terrific complementary breakfast.
- 3/5
Clean, nice staff, and comfortable but tv wasn’t working.
- 3/5
My room was decent. Although the curtain looked like there were spots of blood and dirt on it. My friend had to move to 3 different rooms because of the cleanliness. The room she ended up in was awful as well. The man at the desk handed her a febreze spray. When walking in the hotel it had a strong smell of febreze, telling us that they may be covering up a different odor.
- 5/5
The pool area also looked nice and clean, even though we didn’t end up getting in. It definitely gave the impression that they take good care of the property. The only thing I wasn’t a big fan of was the breakfast. There weren’t many good options, but the waffles were actually really good. Aside from that, everything else about the stay was positive. Overall, it’s a clean, comfortable place with great staff, and I would definitely recommend it to others
- 5/5
Hotel stayed they had a bar on site but it was closed Friday staff said bar not open on weekend.
- 1/5
Hotel is under construction. The room has no nightstand no chairs or sofa i ask to change the room bur the hotel fully booked
- 1/5
The room I got did not look like the pictures
- 5/5
Exceptional
- 5/5
Very nice place to visit quite
- 5/5
Clean rooms. Friendly staff.
- 4/5
My key worked every time!
- 5/5
Exceptional
- 5/5
It was a good stay. Quiet and restful. Breakfast was good.
- 4.5/5
Superb
- 5/5
Very good stay...wish you would upgrade the breakfast...breakfast would last alittle later in am... Breakfast taken down too early
- 5/5
Very good stay...wish you would upgrade the breakfast...breakfast would last alittle later in am... Breakfast taken down too early
- 3/5
Yes Not complaints
- 4.5/5
Had a problem with a noisy vent fan and people above us. Don't front desk and they immediately changed our room.
- 5/5
Room was nice and clean
- 2/5
Available when we arrived despite my reservation. They ended up placing us in the handicap room in order to accommodate us into a double bed. The room had a smell the hallways also had a bad smell. Overall not very impressed.
- 5/5
The tv in the room was not able to connect to my amazon prime account.
- 5/5
Great stay, friendly staff, clean room, convenient location.
- 3/5
The place was adequate
- 5/5
I liked the whole facility and set up! Location? Ha! Ha! the steep turn in to get to the hotel is hard to see and having to go down the frontage road to u turn and come back is a little out of the way. But, I did finally find a road that went through and I did not have to go all the way to the next location to u turn.
- 5/5
It was very clean & friendly
- 1/5
I was working from the room so did not have the staff come in and clean for the first 3 days. When I left to go to a meeting I saw them cleaning down the hall so I asked them to come in and clean. I had towels ON THE FLOOR in the bathroom. They DID NOT change them, hung them back on the towel rack-disgusting. I also had taken a pillow case off because I had spilled on it and wanted it changed. They put it back on the pillow! Over all I would not recommend this hotel to anyone.
- 1/5
I was working from the room so did not have the staff come in and clean for the first 3 days. When I left to go to a meeting I saw them cleaning down the hall so I asked them to come in and clean. I had towels ON THE FLOOR in the bathroom. They DID NOT change them, hung them back on the towel rack-disgusting. I also had taken a pillow case off because I had spilled on it and wanted it changed. They put it back on the pillow! Over all I would not recommend this hotel to anyone.
- 3.5/5
Convenient and in our price range for 1 night stay Lots of loud children at the morning breakfast (not your fault) and eggs ran out quickly but replenished soon. The tub spout/ faucet was separated from the wall. Looks like it was patched but didn’t hold. Worried that thing would come off during a shower.
- 5/5
Pleased everything is always great
- 5/5
Pleased everything is always great
- 5/5
Clean and the parking N/A
- 5/5
Great location and stay.
- 5/5
Great location and stay.
- 4.5/5
The desk chair in the room has had too many boodies in it. Its time for it to go.
- 2/5
The room smelled like mildew. There was black mold on the side of the air conditioner. This hotel needs to be updated. This location is ideal for an overnight stay.
- 2/5
The room smelled like mildew. There was black mold on the side of the air conditioner. This hotel needs to be updated. This location is ideal for an overnight stay.
- 2/5
This is a very old facility that, in my opinion, should not be rated 8.2 as stated online. There was a strong smell of cheap deodorizer or detergent throughout the property. Overall, the hotel felt sketchy and not very secure. The monitor at the front desk displaying all the surrounding camera views gave the impression that extra surveillance is necessary, which made the environment feel uncomfortable rather than safe.
- 2/5
This is a very old facility that, in my opinion, should not be rated 8.2 as stated online. There was a strong smell of cheap deodorizer or detergent throughout the property. Overall, the hotel felt sketchy and not very secure. The monitor at the front desk displaying all the surrounding camera views gave the impression that extra surveillance is necessary, which made the environment feel uncomfortable rather than safe.
- 2/5
It was so so stinky. I went downstairs and asked if they had a candle or something and they gave me some cherry airspray. That just made it smell like musty cherries. It was nice of the front desk to offer. However it did not get rid of the smell. I barely got any sleep. Couldnt wait for the sun to rise ao i could get out of there. A
- 2/5
It was so so stinky. I went downstairs and asked if they had a candle or something and they gave me some cherry airspray. That just made it smell like musty cherries. It was nice of the front desk to offer. However it did not get rid of the smell. I barely got any sleep. Couldnt wait for the sun to rise ao i could get out of there. A
- 2.5/5
The location was great! Our room smelled so bad!
- 2/5
I asked for another room , the room was occupied we walked in on a man. No telling what could’ve happened knowing my wife was the one that went in the man’s room
- 2/5
I asked for another room , the room was occupied we walked in on a man. No telling what could’ve happened knowing my wife was the one that went in the man’s room
- 4/5
Everyday room service
- 5/5
Very good
- 5/5
Very good
- 5/5
Everything was great
- 5/5
Everything was great
- 3/5
However the room was not the cleanest we even found bugs in the bathroom. Other than that for the price and one night it was fine.
- 3/5
However the room was not the cleanest we even found bugs in the bathroom. Other than that for the price and one night it was fine.
- 2/5
The room smelled bad and there were other peoples hairs on the floor and in the bathroom. The bathroom did not have the soaps/shampoos/conditioner stocked
- 2/5
Remote did work. Smell kind of weird the area freshner
- 2/5
Remote did work. Smell kind of weird the area freshner
- 3/5
Very helpful Young guy The overall quality if the hotel was poor Dirty and the rooms were in need of repair and DEEP cleaning
- 3/5
Very helpful Young guy The overall quality if the hotel was poor Dirty and the rooms were in need of repair and DEEP cleaning
- 4/5
Clean room and room size were all great. Only problem was room proximity to I-35 (noise) and room caused us allergies.
- 4/5
Clean room and room size were all great. Only problem was room proximity to I-35 (noise) and room caused us allergies.
- 2.5/5
We needed queen size beds and they were not available.
- 3.5/5
Location to destination One of our rooms was musty/moldy smelling and the floor felt damp in a large area.
- 5/5
Close to where we needed to be. Comfortable. All great
- 2/5
Despite challenges with the facility, the staff was supportive in helping me find a new room. I had to change rooms 2 times. The first 2 rooms I was assigned to had a horrible odor of mildew. The final room I was assigned to did not stink, but the carpet felt so filthy. I didn't want to put my bare feet or skin on the furniture or floor.
- 5/5
The
- 3/5
When we get into the room, there is an overpowering foul smell which made me nauseated everytime I got into the room.
- 2/5
Check-in staff very unfriendly. Acts like you’re interrupting his day. Didn’t provide any information on breakfast hours or other amenities.
- 2/5
Check-in staff very unfriendly. Acts like you’re interrupting his day. Didn’t provide any information on breakfast hours or other amenities.
- 3/5
Bedding and pillows are not comfortable.
- 3/5
Bedding and pillows are not comfortable.
- 5/5
🔹️Rooms are clean and beds are comfortable. The staff at this property are all professional and accommodating. The HM is a genuine guy with good morals. Prices are reasonable with a decent hot breakfast and one of the best variety snack/traveler stores within a hotel that I've ever seen. Great location close to restaurants and shopping.
- 5/5
🔹️Rooms are clean and beds are comfortable. The staff at this property are all professional and accommodating. The HM is a genuine guy with good morals. Prices are reasonable with a decent hot breakfast and one of the best variety snack/traveler stores within a hotel that I've ever seen. Great location close to restaurants and shopping.
- 5/5
The room was clean, the staff was friendly, easy parking and all amenities to make a perfect trip.
- 5/5
The room was clean, the staff was friendly, easy parking and all amenities to make a perfect trip.
- 5/5
Yes
- 5/5
Yes
- 5/5
Staff was helpful and kind. Very clean rooms that had everything that we needed.
- 5/5
Staff was helpful and kind. Very clean rooms that had everything that we needed.
- 3/5
The shower fixtures were about to fall off the wall, and we could not control the tempature in the room. We always stay here when we come down to Round Rock and this is the only time we have had issues.
- 3/5
The shower fixtures were about to fall off the wall, and we could not control the tempature in the room. We always stay here when we come down to Round Rock and this is the only time we have had issues.
- 3/5
Staff was nice and the breakfast options looked nice and fresh.
- 3/5
Staff was nice and the breakfast options looked nice and fresh.
- 5/5
Front desk was very helpful, and very friendly
- 5/5
Front desk was very helpful, and very friendly
- 5/5
Our room was so clean and comfortable! The property manager and the people at the front desk were very helpful and always wanted to make sure our needs were met. We slept well and enjoyed our stay!
- 5/5
Our room was so clean and comfortable! The property manager and the people at the front desk were very helpful and always wanted to make sure our needs were met. We slept well and enjoyed our stay!
- 2/5
Had to switch rooms due to smell and room being dirty. There was food and juice on chair for the desk. I am also sill awaiting my refund from the security hold. I do not recommend.
- 2/5
Had to switch rooms due to smell and room being dirty. There was food and juice on chair for the desk. I am also sill awaiting my refund from the security hold. I do not recommend.
- 5/5
Clean rooms and friendly staff. My brothers enjoyed their stay during the holidays and the complimentary breakfast was always hot.
- 5/5
Clean rooms and friendly staff. My brothers enjoyed their stay during the holidays and the complimentary breakfast was always hot.
- 5/5
Been here many times. Nice place to stay.
- 5/5
Been here many times. Nice place to stay.
- 4/5
Room was clean but A/C struggled to keep the room cool enough.
- 4/5
Room was clean but A/C struggled to keep the room cool enough.
- 5/5
Very nice, clean room. Staff very accommodating and professional.
- 5/5
Very nice, clean room. Staff very accommodating and professional.
- 2/5
The sheets were in pretty rough shape. The parking situation was really weird, they shut down two drive ways in and it was confusing on how to get in. Lastly, and this isn’t the hotels fault but dogs barked all night from the house next door.
- 2/5
The sheets were in pretty rough shape. The parking situation was really weird, they shut down two drive ways in and it was confusing on how to get in. Lastly, and this isn’t the hotels fault but dogs barked all night from the house next door.
- 4/5
The property wasn't too terrible. There was yellow caution tape around the parking area. The only ice machine was on the 1st floor. The elevators malfunctioned a few times. The management threatened to call animal control over our trained/registered service dog shortly after seeing it, despite the dog not causing any issues. The breakfast was very limited.... The pool was quite clean and not crowded. The a/c worked very well and the room was extremely clean.
- 4/5
The property wasn't too terrible. There was yellow caution tape around the parking area. The only ice machine was on the 1st floor. The elevators malfunctioned a few times. The management threatened to call animal control over our trained/registered service dog shortly after seeing it, despite the dog not causing any issues. The breakfast was very limited.... The pool was quite clean and not crowded. The a/c worked very well and the room was extremely clean.
- 5/5
Great Place to stay
- 5/5
Great Place to stay
- 4/5
Stayed there many times. Nice place.
- 4/5
Stayed there many times. Nice place.
- 5/5
Yes to all of your questions. I really enjoyed my stay.
- 5/5
Yes to all of your questions. I really enjoyed my stay.
- 5/5
Room was out of body wash. Hair dryer diesnt work. TV stand is wibbly. Check in was great!
- 5/5
Room was out of body wash. Hair dryer diesnt work. TV stand is wibbly. Check in was great!
- 4/5
Could use better curtains to block bright lights on building 1st floor freeeay side.
- 4/5
Could use better curtains to block bright lights on building 1st floor freeeay side.
- 5/5
Was nice
- 5/5
Was nice
- 5/5
Staff was friendly and professional. Hotel was clean and very nice, the breakfast was excellent, although, changing it up would be nice.
- 5/5
Staff was friendly and professional. Hotel was clean and very nice, the breakfast was excellent, although, changing it up would be nice.
- 4/5
Room was clean and private. Safe area and nice amenities. The staff, while efficient, was not friendly.
- 4/5
Room was clean and private. Safe area and nice amenities. The staff, while efficient, was not friendly.
- 1/5
Staff was accommodating- but the hotel has a bad odor- room had mold / mildew very musty smell- bathroom design is horrible- floors were sticky and very dirty . Air always felt humid & damp- key would not work
- 1/5
Staff was accommodating- but the hotel has a bad odor- room had mold / mildew very musty smell- bathroom design is horrible- floors were sticky and very dirty . Air always felt humid & damp- key would not work
- 3/5
I had to ask the front desk for another hand soap and an extra wash cloth on the first day. I also had another big drying towel after the maid cleaned the room.
- 3/5
I had to ask the front desk for another hand soap and an extra wash cloth on the first day. I also had another big drying towel after the maid cleaned the room.
- 4/5
Yes
- 4/5
Yes
- 5/5
They guys at the front desk are always helpful and accommodate us especially when we work day and night shifts.
- 5/5
They guys at the front desk are always helpful and accommodate us especially when we work day and night shifts.
- 3/5
Charging a deposit AFTER you have checked out with NO damage is unacceptable
- 3/5
Charging a deposit AFTER you have checked out with NO damage is unacceptable
- 4/5
The parking was satisfactory. I didn't go to the lounge, it was a very quick trip.
- 4/5
The parking was satisfactory. I didn't go to the lounge, it was a very quick trip.
- 1/5
Room was no clean. Staff was not friendly at check in. Very out of date not like photos.
- 1/5
Room was no clean. Staff was not friendly at check in. Very out of date not like photos.
- 2/5
- 2/5
- 1/5
The stay wouldnt have been horroble if it wasn't for one incredibly rude staff member. Unfortunately he was the one at the front desk when we checked in and that set the tone for our stay. We simply wanted to check in for our room and it was as if we wete the biggest interruption to his day ever. If someone hates there job I shouldn't be able to tell in the first 30 seconds I interact with you. No welcome at all and very few words that were intelligible. Just someone that seemed to be a miserable human being and that's being kind.
- 1/5
The stay wouldnt have been horroble if it wasn't for one incredibly rude staff member. Unfortunately he was the one at the front desk when we checked in and that set the tone for our stay. We simply wanted to check in for our room and it was as if we wete the biggest interruption to his day ever. If someone hates there job I shouldn't be able to tell in the first 30 seconds I interact with you. No welcome at all and very few words that were intelligible. Just someone that seemed to be a miserable human being and that's being kind.
- 1/5
Very horrible the Stuart was nice only talked to 1 guy. Other than that room smelled like rotting wood, walls had holes and smear stains, bathroom shower looked like it was falling apart there rust stains in every corner with dead cockroaches under sink, bed had blood stain pillows had brown stains all over them, ended up trying to sleep and found a huge cockroach crawling on me next to my wife. Got sent to a new room cause they couldn’t refund me and ended up finding more roaches by the A/C unit.
- 1/5
Very horrible the Stuart was nice only talked to 1 guy. Other than that room smelled like rotting wood, walls had holes and smear stains, bathroom shower looked like it was falling apart there rust stains in every corner with dead cockroaches under sink, bed had blood stain pillows had brown stains all over them, ended up trying to sleep and found a huge cockroach crawling on me next to my wife. Got sent to a new room cause they couldn’t refund me and ended up finding more roaches by the A/C unit.
- 4/5
The Wingate by Wyndham- Round Rock was a clean and quiet. The location was central to Round Rock and it was easy to get anywhere in town.
- 4/5
The Wingate by Wyndham- Round Rock was a clean and quiet. The location was central to Round Rock and it was easy to get anywhere in town.
- 3/5
Beds were not cleaned for whole 5 days
- 3/5
Beds were not cleaned for whole 5 days
- 5/5
I was in Austin for a conference. My room was clean, staff courteous.
- 5/5
I was in Austin for a conference. My room was clean, staff courteous.
- 5/5
Staff was nice
- 5/5
Staff was nice
- 5/5
Excelente gracias
- 5/5
Excelente gracias
- 5/5
Room was clean and spacious.
- 5/5
Room was clean and spacious.
- 5/5
Great
- 5/5
Great
- 3/5
No WiFi signal to the room.
- 3/5
No WiFi signal to the room.
- 5/5
Our stay was great comfort and clean. We were assigned a handicap room. The only problem we had was water pressure in the shower. Great location easy access to main roads.
- 5/5
Our stay was great comfort and clean. We were assigned a handicap room. The only problem we had was water pressure in the shower. Great location easy access to main roads.
- 5/5
Right down the street from Kalahari Resort
- 5/5
Right down the street from Kalahari Resort
- 5/5
Fantastic employees
- 5/5
Fantastic employees
- 2/5
I travel a lot for work and stay in numerous hotels. I have a lot of equipment and luggage to carry in because I can’t leave it in the vehicle. I always make my reservations online well in advance and I always request a ground floor room and a luggage cart. The clerk, who was very cold and unprofessional, did not honor my room request and the carts are so tiny, I had to make three trips. I work cases in the Austin area frequently but I won’t be back to this hotel.
- 2/5
I travel a lot for work and stay in numerous hotels. I have a lot of equipment and luggage to carry in because I can’t leave it in the vehicle. I always make my reservations online well in advance and I always request a ground floor room and a luggage cart. The clerk, who was very cold and unprofessional, did not honor my room request and the carts are so tiny, I had to make three trips. I work cases in the Austin area frequently but I won’t be back to this hotel.
- 3/5
Room smelled moldy
- 3/5
Room smelled moldy
- 5/5
Outstanding hotel very helpful staff. The hotel was fantastic, rooms were very clean and up-to-date. Continental breakfast was very good and delicious. Price for the hotel was very well worth every dollar. I will definitely be booking at this location in the near future.
- 5/5
Outstanding hotel very helpful staff. The hotel was fantastic, rooms were very clean and up-to-date. Continental breakfast was very good and delicious. Price for the hotel was very well worth every dollar. I will definitely be booking at this location in the near future.
- 4/5
No streaming wifi on game consoles
- 4/5
No streaming wifi on game consoles
- 5/5
See above
- 5/5
See above
- 4/5
The staff were nice, but the property felt dated.
- 4/5
The staff were nice, but the property felt dated.
- 5/5
Convenient location. Clean. Nice bar downstairs and close by
- 5/5
Convenient location. Clean. Nice bar downstairs and close by
- 4/5
Traveling layover
- 4/5
Traveling layover
- 4/5
The rooms were big and spacious and clean and the staff was friendly but the beds could have been bigger but I enjoyed the stay and breakfast
- 5/5
It was easy to find and it was very clean.
- 1/5
The staff was unhelpful when the TV didn’t work and the room smelled like mold and gave me a sore throat/ headache
- 2/5
The parking is terrible and where you can find a spot it is poorly lit with uneven concrete. Our room had a bright exterior light at the window and the curtain could not overcome it. Half of our towels had hair in them and the room had an overwhelming air freshener smell common to lower budget rooms.
- 5/5
Plus they have the bar and super friendly bartender. Will definitely be back.
- 3/5
Furniture and rooms were a bit dated.
- 2/5
The hotel was dirty and smelled terrible in the halls and rooms. The ac didn’t work well. The hotel staff was not helpful, they made us leave the lounge area because we had our drinks from the bar. The bar tender was great but they close the bar 2 hours earlier than the posted hours were, that’s why we were in the lounge area. It was raining outside and they told us that’s the only place we could go with our beverage that we purchased there.
- 5/5
We picked this property because it was an easy off the highway easy back on again location. We were pleasantly surprised by how clean it was, the rooms were great and staff was very friendly. I am still waiting for the hotel to credit the room charges back to my credit card. I used my card to book the room, prepay. When we got to the property to check in, my boss decided he wanted to pay for both rooms, so the front desk clerk took his credit card information for both rooms. I assumed that the charge would then be reversed off of my card, but that has not happened as of today. I'll give it another day before I contact the hotel directly.
- 5/5
Nice
- 5/5
Nice environment
- 5/5
Nice check in
- 5/5
Very pleasant
- 4/5
The room was very clean and the bed was one of the most comfortable I have ever slept in.
- 5/5
I really enjoyed my stay. We were in town for my daughter’s wedding. The room were clean and the staff made me feel at home The breakfast buffet was very fulfilling.
- 5/5
Great stay
- 4/5
Comfy beds! Quiet rooms, Hot showers
- 3/5
Good
- 3/5
It’s an older hotel. It does the job. If you’re looking for a tiny bit more luxury this isn’t the hotel for you. We had gone two floors down to ask for an extra blanket for my senior mom who has fibromyalgia and were told they don’t give out extra blankets. This place also didn’t answer their phones or my cell phone to request the blanket, which is the reason why we had to take the elevator down to the front desk. The bathroom was warn and aged. We found hairs in the shower and on the bathroom floor.. cleaning could be better. We checked in at 9pm, and really we were there to sleep just for a night as we were I passing through. We were literally there to sleep, and it did the job for the price.
- 4/5
We needed a good place to sleep before a funeral nearby. The price was excellent and it was clean
- 4/5
Everything on the property is well maintained. The breakfast is better than most. The mattress was not as firm as I prefer and during my 4 day stay hand towels were not exchanged on 2 of those days. Overall, I believe the cleanliness and value make it a repeat stay.
- 5/5
Didn’t like the noise of people walking around on the floors above you real Loud
- 3/5
The room doors have to be pulled after they close on their own they do not close securely.
- 4/5
Good hotel with friendly staff and a nice room.
- 5/5
Manager Milton allowed us to park our Motorcycles under covered parking. Our lounge time with Alex was friendly, and he provided excellent service. Our food was great! We enjoyed our time at this hotel. We will be back.
- 4/5
Quick stop.
- 5/5
- 5/5
Clean area warm breakfast
- 5/5
Good breakfest and coffee.
- 5/5
We were there for the two Step Inn festival. It was a great location
- 5/5
Very nice property
- 4/5
Person working the front desk was mean and rude taller heavy set man.
- 5/5
Management and staff were friendly and helpful. Restaurants are close by. The Freeway noise was noticeable, but the sound machine app helped to drowned it out. Definitely worth the cost. We would stay here again.
- 5/5
Conveniently located and friendly staff.
- 5/5
Had to leave 50.00 deposit. For room. No glasses to drink water
- 3/5
The room smelled musty. The refrigerator was moldy. The breakfast was not good. The second morning the “sausage patties” were not sausage, the were beef patties and disgusting. The lady working the breakfast area was rude.
- 5/5
The property overall was well compacted so that all the parking was in the rear of the building. Access to highway was easy. GPS getting from my location to Hotel was off. Had to try several times. All the furniture in lobby, dining, rooms, gym, etc... looked and felt as if they were brand new. Hotel was very clean to include the parking lot. The hotel store was small with snacks and some toiletry item. The price was kind of expensive and you had to buy a minimum of $5 to put it on your bill. Elevators worked but need a good inspection of all the motor and moving parts. Doors kind of hesitated to open. Breakfast was fine and coffee was not watered down. HVAC in room worked well and wasn't to noisy. Room came with iron board and an iron. Complimentary mini soap, shampoo, hair conditioner, and lotion. Each did the job well. Gym was easy to use and had several weight machines to do a full body workout. My two GPSs could not find the hotel easily. Highly recommend this hotel for its budget friendly price with excellent service.
- 4/5
The hotel, room & parking lot was awesome. The only thing that bothered me was the hallwaybon the 2nd floor. It looked like the housekeeping crew didn't bother vacuum the hallway
- 5/5
Great price and clean!
- 3/5
The hotel was ok, nothing special. Not updated, somewhat clean, staff had no personality.
- 3/5
Property was just okay for overnight or couple day stays. Breakfast was okay. The hotel average at best
- 5/5
Evrything ok
- 5/5
Property needs work
- 1/5
Room and facilities were dirty and smelled bad. We were put in a handicap room and never asked for it. Shower area flooded the floor. The chair was stained
- 4/5
It was great
- 3/5
The property needs some repairs
- 5/5
.
- 4/5
This property is on a 1-way street. We had to change rooms because the toilet was running. The staff was friendly and found a room promptly. The new room was almost clean but the walls need washing as there was blood or dirt splattered on the walls. There are dogs in the area that bark early morning. The Reserve was not open one night then didn’t have food the next night. Breakfast was ok.
- 4/5
Convenient
- 5/5
Nice atmosphere
- 5/5
Nice atmosphere
- 5/5
Loved our stay of 3 days. We used our towels for 2 days and housekeeping said she would bring us a set of towels and we never got them
- 4/5
Many cameras safe
- 4/5
The bolt lock on our room (207) did no work. The fruit juice containers did not work, Front desk did respond to door lock but could not move us due to full house. The front desk staff were very friendly, kind, and sociable.
- 4/5
The staff was nice and very helpful. Location and cost was perfect
- 5/5
The location is great, the staff was very kind and the rooms were clean and neat.
- 3/5
Check in took too long
- 4/5
Great staff and hospitality. Must do more to ensure that Breakfast is available to all who stay during the hours posted on the wall. Everyone who pays the asking price should have access to all breakfast offerings. Not options leftover from early clients. Otherwise adjust the rates to reflect reduced amenities for those who aren't given a chance to enjoy them
- 3/5
Hotel is fine, adequate. But breakfast was lacking. If looking for a hotel that serves breakfast, this one does technically, but I’d recommend looking elsewhere.
- 5/5
A great, clean, and comfortable place to stay!!
- 5/5
Well kept
- 5/5
Quiet clean and they offer bar and grill
- 5/5
Everything was Great. I wish they had some muffins or donuts on the breakfast, but great.
- 3/5
Room 211. There was a hole in the bottom of the bathtub. About the diameter of your little finger. The tissue box had 3 tissues left and was not replaced the next day. It was empty by then. The GCFI outlet was broken. The reset button was gone. As every where else, no guide for TV. HVAC was noisy. Breakfast was usual fare, but good.
- 4/5
Parking inconvenient for handicapped guests
- 5/5
Great cleaning service. Good breakfast.
- 4/5
Great hotel
- 5/5
.
- 5/5
I love the feel of the property but inside my room when i look up the fire alarm is handing on wires. Also the lamp shades are broken. But other then that it was a nice property, food good
- 5/5
Wish yall had a pool table in the bar and more washer and dryer’s
- 5/5
Wish it had a pool table in the bar and had more washer and dryer
- 4/5
The hotel was great for the price!
- 4/5
My only real complaint is the coffee is hideous, tasted like the old Sanka brand of instant coffee.
- 5/5
Great stay!
- 4/5
It was ok but our bathroom needed alittle bit more cleaning and disinfecting
- 1/5
I had a horrible experience at Wyndham, and I would never recommend this hotel to anyone. When I checked in, I simply placed my bags inside the room, and the mirror on the entry wall suddenly fell off. It wasn’t even properly secured—it just fell on its own! Thankfully, no one was hurt, but instead of taking responsibility for their poor maintenance, the manager blamed me and insisted I pay $150 for damages. This is completely unacceptable. I didn't even touch the mirror, yet they refused to listen to my side of the story. The staff was rude, dismissive, and utterly unprofessional. The way they handled the situation was beyond disappointing. If you’re considering staying here, save yourself the stress and go somewhere else. This was the worst experience I’ve ever had at a hotel. Stay far away from Wyndham at this site.
- 5/5
My sister and I was going to a gospel concert so we needed somewhere to stay so we didn't have Drive on New Year's Eve. The state was very nice from the beginning to the end from being greeted at the door working with our situation on the deposit. The room was clean. It was very quiet. Breakfast was OK. We had a wonderful time.