Microtel Inn & Suites by Wyndham Round Rock
About Microtel Inn & Suites by Wyndham Round Rock
Microtel Inn & Suites by Wyndham Round Rock has a fitness center, a shared lounge and a sun terrace with swimming pool and buffet breakfast in Round Rock. This 3-star hotel offers a 24-hour front desk and luggage storage space. The hotel has both free WiFi and free private parking. At the hotel, the rooms include a desk. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Microtel Inn & Suites by Wyndham Round Rock have a flat-screen TV and air conditioning, and selected rooms also feature a seating area. Dell Diamond is 4.7 miles from the accommodation, while Texas Memorial Stadium is 17 miles from the property. Austin-Bergstrom International Airport is 22 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, location, and staff friendliness, while others report issues with comfort, cleanliness, and maintenance. Some guests have encountered problems with pests, water damage, and unpleasant smells in the rooms.
- Cleanliness in some rooms
- Convenient location
- Uncomfortable beds and pillows
- Issues with pests, water damage, and unpleasant smells in some rooms
- 2/5
The room smell like someone was smoking dope or a vape smell, the couches had stains that I wouldn't sit on, the pillows are made of cut up little sponges and the bed just not comfortable. The staff was okay and I didn't recognize a breakfast I seen snacks. Air condition could not keep up with the size of the room.
- 5/5
Everything N/a
- 5/5
Exceptional
- 5/5
Was a quiet and good stay
- 4/5
Would I stay here again? Hmmmm...The price was right and the staff were kind. The bed was comfortable, and the room was quiet even though it was close to a busy road. But, the place is dated and a bit run down. The walls are brown making it feel pretty dark. Wifi is weak. It is safe and priced right. If you're just there to sleep and get a quick bite to eat for breakfast, it would serve your purpose.
- 2.5/5
The location The manager was very rude. I tried calling corporate but they don’t seem to care how he treats clients.
- 4/5
Very good
- 3.5/5
Good
- 1.5/5
Not much Very run down. Crappy breakfast
- 5/5
It was very nice clean Na
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Everything was excellent.
- 4.5/5
Superb
- 5/5
This location is great. The staff was friendly, my room was neat, clean and had everything I needed. Decent breakfast. Overall a great place. I’ll definitely come back
- 5/5
It was very quiet N/a
- 5/5
It was very quiet N/a
- 2/5
Housekeeping did do a good job of keeping the room clean daily.
- 0.5/5
This wasn’t as advertise online it was rundown smell like weed really hot in there. It was just disgusting. You rang a bell. Nobody came for a good five minutes. I did not bother to stay. It was not safe.
- 0.5/5
This wasn’t as advertise online it was rundown smell like weed really hot in there. It was just disgusting. You rang a bell. Nobody came for a good five minutes. I did not bother to stay. It was not safe.
- 4/5
Very good
- 5/5
Exceptional
- 2/5
we did not eat breakfast there were few choices the area and atmosphere was not good there were a lot of people that looked like ms13 gang members so we did not feel safe
- 2/5
we did not eat breakfast there were few choices the area and atmosphere was not good there were a lot of people that looked like ms13 gang members so we did not feel safe
- 2/5
Carpets were very dirty on first floor and just as bad in the room. I had multiple stains on every part of the bedding. I lifted up the mattress to examine, and was grossed out. I just turned the lights off so I couldn’t see how dingy the room was and passed out and couldn’t wait to leave. I would have absolutely checked into another room if I wasn’t completely exhausted.
- 5/5
👍
- 4/5
Overall good place to stay. Well definitelystay again.. Breakfast was ok. No protein. Had no remote in room for tv to watch. Called front desk and they couldn't do anything but did mention i was the 3rd person that day to advise them of no remote.. wanted to wind down watching tv but couldnt.
- 0.5/5
The pool The rooms that we choose that where supposed to be smoke free . Smelled like cigarettes and there was ashes on the table . Lighter on the fold up sofa ..the carpet so dirty. Everything was dirty on the 2 rooms we got. Not a pleasant stay at all.
- 0.5/5
The rooms that we choose that where supposed to be smoke free . Smelled like cigarettes and there was ashes on the table . Lighter on the fold up sofa ..the carpet so dirty. Everything was dirty on the 2 rooms we got. Not a pleasant stay at all.
- 4/5
Had no remote in room for tv to watch. Called front desk and they couldn't do anything but did mention i was the 3rd person that day to advise them of no remote.. wanted to wind down watching tv but couldnt.
- 3/5
For what I paid it was not 5 stars
- 0.5/5
Avoid!
- 0.5/5
Horrible!
- 4/5
The hotel stay was OK... It met my needs.
- 0.5/5
Horrible!
- 4/5
The hotel stay was OK......
- 4/5
Room was clean
- 3.5/5
Good
- 4/5
Very good
- 3/5
Yes
- 5/5
Quite Everything was great
- 5/5
Quite Everything was great
- 4/5
Very good
- 0.5/5
Look at previous comments
- 4.5/5
The staff was friendly, breakfast was good, and location was great. The bed was more firm than I like. It was a bit rough.
- 4.5/5
The staff was friendly, breakfast was good, and location was great. The bed was more firm than I like. It was a bit rough.
- 3.5/5
Good
- 4.5/5
Superb
- 4.5/5
Clean The breakfast
- 4.5/5
Clean The breakfast
- 4.5/5
No
- 4/5
The fact that they had a ceiling fan in the room really made my day....perfect amenity. A little difficult finding the hotel.
- 4/5
The fact that they had a ceiling fan in the room really made my day....perfect amenity. A little difficult finding the hotel.
- 5/5
Location, clean, No smoke smell, price & friendly staff!! Ehh well - changed a bit with clients over years but….
- 0.5/5
Not impressed; I walked in and waited for staff member who was unpleasant and not customer service oriented. I let him know I had a reservation & wasn’t found… It turned out to be at other location. But instead of honoring the price and he sent me on my way. I’m not familiar with the area and getting off work, I just wanted a place to rest. I had literally placed the reservation and will not use this Booking. com ever again for poor customer service! lack of service
- 0.5/5
Not impressed; I walked in and waited for staff member who was unpleasant and not customer service oriented. I let him know I had a reservation & wasn’t found… It turned out to be at other location. But instead of honoring the price and he sent me on my way. I’m not familiar with the area and getting off work, I just wanted a place to rest. I had literally placed the reservation and will not use this Booking. com ever again for poor customer service! lack of service
- 5/5
Location, clean, No smoke smell, price & friendly staff!! Ehh well - changed a bit with clients over years but….
- 4.5/5
Superb
- 3.5/5
Good
- 5/5
Everything
- 5/5
Great place for the money
- 3.5/5
Good
- 2/5
The check in was easy and the room was easy to find. I didn’t like the size of the room because the pictures online did not show a small room. My room was too small. I didn’t like the small range of breakfast either.
- 4/5
Room smelled like cigarette smoke even though we had a no smoking room.
- 0.5/5
I forgot two brand new...
- 0.5/5
I forgot two brand new shirts in my closet. When I called they said no one turned anything in, and was rude. Housekeepin
- 2/5
The check in was easy and the room was easy to find. I didn’t like the size of the room because the pictures online did not show a small room. My room was too small. I didn’t like the small range of breakfast either.
- 4/5
The price, location and facility was great! Room smelled like cigarette smoke even though we had a no smoking room.
- 4.5/5
Superb
- 4/5
Convenient location. Staff very helpful. The flooring beneath the carpet in the 3rd floor hallway feels loose and is unsafe.
- 3/5
Location was great The first morning we went to breakfast at 8:30 and there was very little food. The fridge was empty, pancakes not working In the room they list things that people often steal and say if any of these items are missing you will be charged. Some of these items weren’t in my room. I hope I don’t get charged
- 4/5
We were greeted as soon as we walked it. The location was great, the hotel was quiet and restful! Nothing loved it all
- 0.5/5
It was clean! Terrible pillows, remote didn't work, volume would not turn up, thin wall could not sleep due to the room next door sounded like they were in our room sink look like it was going to fall off of the wall.only 2 outlets just a very disappointing experience for the first time in a microtel.
- 5/5
I love how clean the place was and room was so clean
- 1/5
Room was very small. Furnitures are old. Sofa bed was not clean
- 3/5
Pillows
- 5/5
Nice and cozy, clean room and and spacious parking
- 3/5
Only complaint is: there was some shouting from a couple down the hall in the middle of the night and even early AM. A bit difficult to sleep at times.
- 3/5
Was double billed . Took . Took 3 days t get memory back . Ruined my last day .
- 3/5
The hotel was little outdated they definitely need new carpet the bed was little stiff and the pillows were not great at all but other then that it was decent room and quiet if you get the 3rd floor. The staff was super nice and very helpful whatever you need.
- 4/5
Yes, some of the equipments don't seem to work.
- 3/5
Smell in the hotel and the rooms were not great, pillow sizes felt small, carpet was coming up in the halls leading to your room
- 3/5
The breakfast was very limited. The sink was held on by caulk. There were stains on the cushions in the windows, and the carpet was torn and coming up in the hallway.
- 5/5
Tv was kinda small and walls a bit thin. Our AC didn't seem to cool down but it was a comfortable temp.
- 2.5/5
Quiet but close to the expressway Very dirty, flooring is a bit wonky, our room wasn’t cleaned at all there was articles of clothing from the previous guest, and trash left in the room, and everything was dusty like if the hadn’t been cleaned, as well as the sheets being dirty
- 5/5
Plenty of safe parking. Clean hotel and room.
- 3/5
Carpeting needs to be replaced. Need ceiling repairing.
- 5/5
Wasn't a line on the breakfast menu in the parking was not a lot
- 3/5
The breakfast was average. Nothing special. The room was clean, but outdated and small. It was cheaper and just ok.
- 5/5
The room was clean and comfortable
- 5/5
Everything was clean and no issues
- 5/5
Enjoyed the stay !
- 4/5
- 4/5
Nice facilities, however, the walls are too thin near the shared door.
- 3/5
I was in a non-smoking room and the first thing i noticed when i walked in the room was the smell of smoke... it was faint but noticeable. I almost asked for another room but decided, against it because i checked late evening and it looked like it might be full. The next thing that was disturbing was the carpet in the hallway. It was torn, ragged and wrinkled which could have been a hazard. The 3rd thing i noticed in the hallway was a rancid odor. It was almost nauseating.
- 3/5
The beds were uncomfortable and the sofa had stains other then that is was ok
- 5/5
This facility was clean and inviting. The front office staff at the hotel was the best! I would definitely stay here again.
- 5/5
Great place for the price!
- 5/5
Rooms were clean and the staff was great :)
- 4/5
Room was very comfortable. Staff was great. Would definitely stay there again.
- 4/5
Room was very comfortable. Staff was great. Would definitely stay there again.
- 5/5
Flexible and accommodating!
- 5/5
Flexible and accommodating!
- 2/5
The experience we had here felt very poor. The rooms had lackluster effects, including poor lighting and furniture with questionable stains. For the price, I’ve stayed at nicer hotels. But it provided us the very basics: shelter & safety.
- 2/5
The experience we had here felt very poor. The rooms had lackluster effects, including poor lighting and furniture with questionable stains. For the price, I’ve stayed at nicer hotels. But it provided us the very basics: shelter & safety.
- 1/5
The room carpet and furniture was disgustingly dirty. The sofas throughout the hotel were stained and dirty. The carpet in the rooms and hallways were extremely dirty. The room had very poor quality bedding. I’m 51 years old and has traveled and been in many hotel this was by far the most disgusting. This place needs a really good deep cleaning.
- 1/5
The room carpet and furniture was disgustingly dirty. The sofas throughout the hotel were stained and dirty. The carpet in the rooms and hallways were extremely dirty. The room had very poor quality bedding. I’m 51 years old and has traveled and been in many hotel this was by far the most disgusting. This place needs a really good deep cleaning.
- 5/5
Always great
- 5/5
Always great
- 4/5
Location and price worked for what we needed… could have been a little cleaner and monitored, smelled like we were neighbors of Cheech and Chong.
- 4/5
Location and price worked for what we needed… could have been a little cleaner and monitored, smelled like we were neighbors of Cheech and Chong.
- 5/5
Good service
- 5/5
Good service
- 5/5
Great soot
- 5/5
Great soot
- 5/5
Best hotel ever.
- 5/5
Best hotel ever.
- 5/5
The rooms are always clean & the staff is always friendly & pleasant to talk to. Whenever given a choice of where to stay, I always choose Microtel bc I KNOW it's going to be a peaceful, pleasant experience. I never remember to get her name but the lady who works the front desk has the absolutely best personality!!
- 5/5
The rooms are always clean & the staff is always friendly & pleasant to talk to. Whenever given a choice of where to stay, I always choose Microtel bc I KNOW it's going to be a peaceful, pleasant experience. I never remember to get her name but the lady who works the front desk has the absolutely best personality!!
- 3/5
Staff was nice and allowed us a late checkout. However, wifi barely worked and we saw some bugs running around the property
- 3/5
Staff was nice and allowed us a late checkout. However, wifi barely worked and we saw some bugs running around the property
- 4/5
Friendly staff
- 4/5
Friendly staff
- 5/5
Yes
- 5/5
Yes
- 5/5
Yes, staff, breakfast all were great!
- 5/5
Yes, staff, breakfast all were great!
- 5/5
Yes
- 5/5
Yes
- 5/5
Staff accommodated my needs without pressure or problems
- 5/5
Staff accommodated my needs without pressure or problems
- 5/5
Clean
- 5/5
Clean
- 5/5
Everything good
- 5/5
Everything good
- 5/5
Room was comfortable clean and the staff was amazing
- 5/5
Room was comfortable clean and the staff was amazing
- 4/5
Didn't eat breakfast. Room was clean. Air conditioner had slight odor.
- 4/5
Didn't eat breakfast. Room was clean. Air conditioner had slight odor.
- 4/5
Good
- 4/5
Good
- 5/5
Did not eat the breakfast. Rooms are clean! Staff is friendly!
- 5/5
Did not eat the breakfast. Rooms are clean! Staff is friendly!
- 5/5
Staff was very friendly
- 5/5
Staff was very friendly
- 2/5
Air-conditioning didn't work hardly at all. Filters caked with junk and smelled moldy. Congested the whole time
- 2/5
Air-conditioning didn't work hardly at all. Filters caked with junk and smelled moldy. Congested the whole time
- 3/5
Room was decent, clean and comfortable. The lobby however needs some serious repairs to the ceiling. It was very uneasy to look at several boards nailed to the ceiling where there was obviously water damage. Breakfast was ok, typical continental breakfast. Staff was very nice. very basic but ok if your
- 3/5
Room was decent, clean and comfortable. The lobby however needs some serious repairs to the ceiling. It was very uneasy to look at several boards nailed to the ceiling where there was obviously water damage. Breakfast was ok, typical continental breakfast. Staff was very nice. very basic but ok if your
- 5/5
it was a great place to stay
- 5/5
it was a great place to stay
- 2/5
The hallways REEKED of smoke. Messed with my asthma and made it overall extremely unpleasant to be there
- 2/5
The hallways REEKED of smoke. Messed with my asthma and made it overall extremely unpleasant to be there
- 5/5
Good
- 5/5
Good
- 5/5
A ton of amenities for low cost stay, can’t be beat!
- 5/5
A ton of amenities for low cost stay, can’t be beat!
- 5/5
Great Deal!!!
- 5/5
Great Deal!!!
- 2/5
Roaches in the bathroom. Maintenance came and fumigated when I made mention of it, but I found one the following morning.
- 2/5
Roaches in the bathroom. Maintenance came and fumigated when I made mention of it, but I found one the following morning.
- 5/5
The pricing for a stay that included a clean room and breakfast was a strong selling point.
- 5/5
The pricing for a stay that included a clean room and breakfast was a strong selling point.
- 1/5
Only a couple negative things about the stay. The floor we stayed on constantly smelled like Marijuana, especially during the nighttime. This smell made my kid and me sick. And there was an issue with the charges on my card and it double charged me. Unfortunately that was the last of the money I had on my card. The staff was great and got it refunded it immediatly, however it didnt go right back on my card and we had no money for food or gas for 2 days. And not sure when my bank will process the refund. So the last 2 days we couldnt go anywhere or get anything to eat.
- 1/5
Only a couple negative things about the stay. The floor we stayed on constantly smelled like Marijuana, especially during the nighttime. This smell made my kid and me sick. And there was an issue with the charges on my card and it double charged me. Unfortunately that was the last of the money I had on my card. The staff was great and got it refunded it immediatly, however it didnt go right back on my card and we had no money for food or gas for 2 days. And not sure when my bank will process the refund. So the last 2 days we couldnt go anywhere or get anything to eat.
- 5/5
Yes
- 5/5
Yes
- 3/5
I like a firm mattress, but this bed was like sleeping on a rock. Persistent smell of marijuana in the hallway. Did not eat the provided breakfast, it was...lacking in anything good to say the least.
- 3/5
I like a firm mattress, but this bed was like sleeping on a rock. Persistent smell of marijuana in the hallway. Did not eat the provided breakfast, it was...lacking in anything good to say the least.
- 3/5
The room the was decent but the AC was horrible. Rooms were definitely small and it says big fridges. Nope, small ones that barely work and keeps anything chilled..
- 3/5
The room the was decent but the AC was horrible. Rooms were definitely small and it says big fridges. Nope, small ones that barely work and keeps anything chilled..
- 4/5
No where to recycle items. No option to not change towels. Items we wanted to reuse were discarded even though left on the table. Hallway carpet needs to be replaced and dips in hallway floor repaired.
- 4/5
No where to recycle items. No option to not change towels. Items we wanted to reuse were discarded even though left on the table. Hallway carpet needs to be replaced and dips in hallway floor repaired.
- 4/5
Room was clean. Staff was nice and helpful
- 4/5
Room was clean. Staff was nice and helpful
- 4/5
Clean. Convenient
- 4/5
Clean. Convenient
- 5/5
Staff was friendly and helpful. Room was clean and comfortable. I liked the walk-in shower.
- 5/5
Staff was friendly and helpful. Room was clean and comfortable. I liked the walk-in shower.
- 5/5
Staff was great
- 5/5
Staff was great
- 5/5
Good place to stay, great staff, this it the third time I am staying here and they are great
- 5/5
Good place to stay, great staff, this it the third time I am staying here and they are great
- 4/5
*
- 4/5
*
- 3/5
Management lack of courtesy to the guest…. Not helpful
- 3/5
Management lack of courtesy to the guest…. Not helpful
- 2/5
The eoom smelled like cigarettes and the linens also smelled od cigarettes. Ihad to clean and sprap the counters because of ants
- 2/5
The eoom smelled like cigarettes and the linens also smelled od cigarettes. Ihad to clean and sprap the counters because of ants
- 3/5
Not clean and stayed for 2 Weeks because of work but not very heavy hygiene
- 3/5
Not clean and stayed for 2 Weeks because of work but not very heavy hygiene
- 5/5
Nice little stay for a day.
- 5/5
Nice little stay for a day.
- 5/5
This is the second time I am visiting this place and it is very good
- 5/5
This is the second time I am visiting this place and it is very good
- 5/5
Very nice
- 5/5
Very nice
- 4/5
It was nice outside
- 4/5
It was nice outside
- 3/5
Bed is not comfortable
- 3/5
Bed is not comfortable
- 4/5
Very Clean and Quiet
- 4/5
Very Clean and Quiet
- 3/5
Cons: The water really leaked out of the shower and my floor mat was soaked when I got out of the shower. We also booked a Queen suite, and the bed was way smaller than a queen, maybe a full, so it was a bit uncomfortable to sleep with two people on the bed. The bed and pillows also were not the best, the matress was pretty rough and the pillows felt old and lumpy, and the comforter was pretty scratchy. The hotel was pretty dated, but over all not terrible.
- 3/5
Cons: The water really leaked out of the shower and my floor mat was soaked when I got out of the shower. We also booked a Queen suite, and the bed was way smaller than a queen, maybe a full, so it was a bit uncomfortable to sleep with two people on the bed. The bed and pillows also were not the best, the matress was pretty rough and the pillows felt old and lumpy, and the comforter was pretty scratchy. The hotel was pretty dated, but over all not terrible.
- 5/5
No issues
- 5/5
No issues
- 2/5
Location is okay and property needs an update. Noise level of walking and running is too loud.
- 2/5
Location is okay and property needs an update. Noise level of walking and running is too loud.
- 4/5
It was alright. Nothing spectacular could have used some more cleanliness. Has asked for kore pillows and extra sheets we didnt receive. But l
- 4/5
It was alright. Nothing spectacular could have used some more cleanliness. Has asked for kore pillows and extra sheets we didnt receive. But l
- 1/5
I need refund. Where can I get it.
- 1/5
I need refund. Where can I get it.
- 4/5
It was nice clean staff was always friendly and accommodating
- 4/5
It was nice clean staff was always friendly and accommodating
- 5/5
Breakfast could ve Ar 6
- 5/5
Breakfast could ve Ar 6
- 5/5
Clean and quiet
- 5/5
Clean and quiet
- 5/5
I loved my stay!!! The hotel was amazingly, nice, clean and quiet, and the rate was unbelievable affordable. Lastly Craig, the front desk agent was understanding and helped me out with a late check out!!
- 5/5
I loved my stay!!! The hotel was amazingly, nice, clean and quiet, and the rate was unbelievable affordable. Lastly Craig, the front desk agent was understanding and helped me out with a late check out!!
- 4/5
Safe Quiet Shopping Dining options Convenient
- 4/5
Safe Quiet Shopping Dining options Convenient
- 1/5
Room was extremely dirty. Multiple hair found in the shower. Red stains in the bathroom. Stains on the ceiling. Overall this place was dis
- 1/5
Room was extremely dirty. Multiple hair found in the shower. Red stains in the bathroom. Stains on the ceiling. Overall this place was dis
- 3/5
I would not recommend this hotel to my friends or family.
- 3/5
I would not recommend this hotel to my friends or family.
- 4/5
The food and location was great. The only issue was stains on the beds and sofas.
- 4/5
The food and location was great. The only issue was stains on the beds and sofas.
- 5/5
It feel safe area
- 5/5
It feel safe area
- 5/5
Great location and great property.
- 5/5
Great location and great property.
- 1/5
Front desk was not available at time of check in I had to wait 15 min for them to return. The inside was extremely outdated, the carpet in the hallways was comping apart which led to trips over the carpet. The rooms are outdated. There was constant smell of marijana in the hallway and in the elevator. There’s only 1 elevator so it was hard to avoid it . There’s constant traffic in and out of the hotel . I did not feel safe having young kids with me and do not recommend this hotel
- 1/5
Front desk was not available at time of check in I had to wait 15 min for them to return. The inside was extremely outdated, the carpet in the hallways was comping apart which led to trips over the carpet. The rooms are outdated. There was constant smell of marijana in the hallway and in the elevator. There’s only 1 elevator so it was hard to avoid it . There’s constant traffic in and out of the hotel . I did not feel safe having young kids with me and do not recommend this hotel
- 5/5
N/A
- 5/5
N/A
- 4/5
Good area
- 4/5
Good area
- 1/5
We arrived on the
- 1/5
We arrived on the
- 2/5
The hotel needed a good deep cleaning. There was a combination smell of weed and mildew. The walls were thin. The linens were old, smelly and stained. We checked out early because it just felt so dirty.
- 2/5
The hotel needed a good deep cleaning. There was a combination smell of weed and mildew. The walls were thin. The linens were old, smelly and stained. We checked out early because it just felt so dirty.
- 1/5
Hot Smells like wet clothes There is a hole on the floor on the 3rd floor Beds are stifffffffff!!!
- 1/5
Hot Smells like wet clothes There is a hole on the floor on the 3rd floor Beds are stifffffffff!!!
- 5/5
Very small but convenient easy accessible hotel
- 5/5
Very small but convenient easy accessible hotel
- 5/5
Nice and clean, bring your own pillow though. Continental breakfast is ok to hold you over til you get some real food. Pool area was nice and clean.. Gym was nice, clean & cool.
- 5/5
Nice and clean, bring your own pillow though. Continental breakfast is ok to hold you over til you get some real food. Pool area was nice and clean.. Gym was nice, clean & cool.
- 2/5
Exercise equipment was broken. Sink in bathroom was partially broken from the wall. Carpet in hallways torn and molding. Nonfunctional back door.
- 2/5
Exercise equipment was broken. Sink in bathroom was partially broken from the wall. Carpet in hallways torn and molding. Nonfunctional back door.
- 2/5
Staff all very friendly and helpful. Property needs serious upgrades and renovations. Room not clean as far as dust being everywhere (very visible) and sheets being clean but very old (evident blood stains on them). Fitness room also needed a serious cleaning/dusting.
- 4/5
Hotel was a good price for a one-night stay in Round Rock but not the best for my family stay. Especially after spending the last few days at Kalahari Resort which was like 7minutes away. The staff was nice, and room was clean, but it could use some renovations. Our plan was just to have a place to sleep before traveling back to Houston and did not partake on the amenities. Overall, hotel served its purpose, but if you have family, it might be better to spend a little extra to get something nicer.
- 5/5
Provide breakfast at 6am so the workers can eat
- 3/5
Old and dated. Stains on furniture inside unit and tears in carpet down hallways. It doesn't leave a good impression. Bed was comfortable and appreciated the AC which worked well.
- 5/5
Room service keeps the rooms clean every day!
- 2/5
N
- 5/5
The room was perfect
- 3/5
The place overall was good for someone looking to sleep and rest for next day activities. The beds were hard and there were several homeless people lingering around the hotel making us uncomfortable. Half of the hotel was under construction which made it hard to navigate around some times. The staff when we checked in seemed like he didn’t want to be there but the ladies in the morning were so nice. Quick access to freeway and gas station.
- 5/5
Quiet location even though next to a busy tollway.
- 4/5
It was a nice little hotel. The outside of the place looked more fancy than the inside. Inside gives older hotel vibes like hasn’t been updated in a while. But overall it was a nice stay the room was really nice.
- 5/5
Only one thing, needs a taller commode
- 5/5
I have stayed at this property dozens of times
- 4/5
An overall good place to stay, unfortunately if you get a room that has a door connecting to adjacent room combined with some loud party in said room…those connecting doors might as well not be there. But hey, it only happened one night out of the four I stayed, not bad
- 3/5
The staff is friendly! Because of all the construction around the area, this hotel has pretty much been taken over by contract workers. All the carpet in the hallways and stairwell is extremely dirty and needs to be replaced. I did not go to the pool so cannot provide any information there. The breakfast is very basic toast, yogurt, fruit muffins and they do have a pancake machine. If you’re a contractor this is probably the hotel for you. for families looking for a nice place to stay, I would keep looking.
- 3/5
Carpet in the hotel was old. Breakfast was very limited. Pros: Close to several restaurants Close to Kalahari resort
- 5/5
Clean
- 5/5
Very clean
- 5/5
Frienliness
- 1/5
The beds in the room had hairs in the covers from someone else. And the front desk attendant man was kind of rude. The
- 3/5
- 5/5
Great time!
- 5/5
Excellent service and clean
- 2/5
The room to our right kept banging on the wall so I had to go ask them to quit. The room to our left was an adjoining room (we did not ask for one) and the people were so loud. Had to call the front desk to ask them to quiet down. They were up at the crack of dawn shouting and they would stay up until midnight. They were so loud it was like they were in our room. Then they managed to set the fire alarm off. It was one thing after another. The walls are very thin!
- 5/5
Front desk personnel hospitable and helpful. Quiet environment. Room was clean and comfortable.
- 5/5
Great stay really felt comfortable and enjoyed our stay
- 4/5
If you sleep past break, there is a Waffle House in the next parking lot! Nice hot shower in the room and excellent a/c! Staff super friendly!
- 3/5
The staff was nice and that area was nice but the beds were terrible and hard
- 2/5
I did like that the location was convenient for my activities for the weekend. Overall, I probably won’t stay there again. The inside of the hotel seems really old and run down. The carpets smelled moldy and there were holes in the floor under the carpet. The elevator was very loud. The front desk staff wasn’t friendly at all. No one greeted you when you came in the door, half the time no one was even at the front desk. In my room there were stains and water bubbles on the ceiling. The WiFi didn’t work to hook up an Xbox and it kept cutting out on my phone. I feel like the room could have been cleaner. It felt like it wasn’t cleaned throughly. The bed seemed small maybe I’m just used to my king size. The pool needed to be cleaned out as there were things floating in the pool. The doors to the pool were difficult to open(very heavy). The breakfast was mediocre. If you want great location sure stay here, if you want a nicer feel of a hotel stay then stay somewhere else.
- 5/5
The staff was amazing during our 2 night stay! We didn’t expect a room refresh from housekeeping and were so pleasantly surprised that the trash, towels and bathroom were cleaned and the floor was even vacuumed. We had 2 small children with us and I felt the property was excellent as far as child safety, especially around the pool area. It was clean and breakfast was amazing! Beds were so comfy and no stains on bedding or towels. The kids were begging for one more night and we will definitely be back!
- 5/5
Very comfortable, quiet, the room is clean and has lots of space. This hotel has daily room cleaning service. The location is very convenient for shopping - closed to supermarkets, restaurants, Target, and so on.
- 1/5
Dated room with water damage in ceiling, as a result stained carpet. Very dated. Needs lots of maintenance.
- 5/5
Comfortable room with ample parking and free breakfast is very nice.
- 5/5
Easy check in front desk clerk was friendly and very helpful
- 5/5
Place was quiet and easy to find
- 5/5
- 4/5
Nice hotel, very friendly rooms are very clean inappropriate a little outdated by will stay close to dining and shopping in areas
- 3/5
The room was clean and the breaksfast was ok but the pool was not in service.
- 5/5
The continental breakfast was sparse, but on time with fresh fruit, coffee, tea and fruit juices
- 5/5
Location was nice. Microtel is exactly as stated, "Micro". We did not encounter any issues while staying there.
- 5/5
I was, I was checking out they were power, washing the pool area, mia and Monica and I think the gentleman it was named Greg lovely experience. Thank you
- 4/5
The hotel was quiet, clean, and the staff friendly. Breakfast was toast, bagels, cereal and pancakes; no eggs or meat. There was a Waffle House across the street which was good but any other restaurant was in a few minutes driving distance. The property was not conveniently located to any attractions.
- 5/5
Great customer service
- 5/5
Staff friendly and property clean
- 3/5
Was disappointed that the room didn’t have a fridge or microwave, every hotel has a fridge and microwave. Also the wall sockets were very loose and the hdmi port on the wall that goes to the tv didn’t work either.
- 1/5
The room was horrible and it smelled ,
- 5/5
Everything
- 4/5
Unit a/c did not work. We were able to move to another room
- 5/5
Great!
- 3/5
Was not a property I would stay at again.
- 4/5
Overall experience was nice, would stay again, had one minor mishap when I first got there, a dead bug was in the bathroom, it was very huge but the staff member came upstairs to get rid of it for me, which I appreciated. Furniture was outdated but was told the hotel would be upgrading soon. Pool was nice, couldn’t really get in due to the weather. Breakfast was okay, convenient and something to put on your stomach. There is a Waffle House right across from the hotel so if you want a real breakfast I recommend going there.
- 5/5
The stay was great. Hotel is slightly out dated but clean and comfortable. The only issue I had was that you can do all the check in stuff online including uploading your license but then they have you do it all over again when you get there.
- 5/5
The staff was very hospitable❣️
- 5/5
Decent
- 5/5
She promptly checked me in and was pleasant the entire stay. Definitely an asset to the property.
- 5/5
Location
- 4/5
Fridge did not work..no usb to charge phones, No bag for dirty laundry.. bed were sorta hard but Clean
- 3/5
Stain on bed sheet. Ripped carpet throughout.
- 4/5
Need better quality toilet paper
- 2/5
Poor breakfast. Super dirty and damaged carpets in hallways. Washrooms not well cleanes
- 4/5
The room is very small, but clean.
- 5/5
Everyone was so cheerful
- 5/5
Cute little suite clean customer service front nice
- 5/5
Great option for the price, room was clean and spacious. Everything worked as expected, plenty of parking. Stairwells smelled of weed and black n milds. Not a huge issue for me, just something i noticed.
- 4/5
The hotel is clean and the staff was nice specially at the check in time. The only problem was the breakfast is very limited, only pancakes and some bread; not to many options.