Holiday Inn Express Richmond Airport by IHG

2-star hotel Great 491 International Center Dr, Richmond, VA, 23150
Holiday Inn Express Richmond Airport by IHG

About Holiday Inn Express Richmond Airport by IHG

Located within 8.6 miles of Greater Richmond Convention Center and 7.7 miles of Museum Of Confederacy, Holiday Inn Express Richmond Airport by IHG has rooms in Sandston. With free WiFi, this 2-star hotel offers free shuttle service and a 24-hour front desk. Guests can chill out in the indoor pool. Virginia Commonwealth University School of the Arts is 10 miles from the hotel, while University Stadium is 11 miles from the property. Richmond International Airport is 0.6 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Pet friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.2 / 5
Great 1007 reviews

The hotel is generally praised for its cleanliness, comfortable beds, and friendly staff. Many guests appreciated the proximity to the airport and the complimentary hot breakfast. However, some guests experienced issues with noise, water pressure, and parking. A few guests also mentioned problems with the shower, towels, and pillows in their rooms.

What guests liked
  • Cleanliness
  • Comfortable beds
What could be better
  • Noise issues
  • Water pressure problems
  • Lana Jun 2026 · via expedia
    4/5

    Staff was helpful. Breakfast was great. I don't recall a hot tub, only a pool which was not available either night we stayed at the hotel.

  • Yvonne Jun 2026 · via booking
    3.5/5

    Good

  • Kathy Jun 2026 · via booking
    4/5

    Very good

  • Carol Jun 2026 · via booking
    5/5

    Exceptional

  • Orlando Jun 2026 · via booking
    5/5

    Comfortable, clean Very Good and Nice

  • Phyllis Jun 2026 · via hotels.com
    5/5

    Where shall I begin? The moment we walked in; I was overcome with a sense of calm and relaxation! The lobby was spotless; well-cooled and most alluring! The room was amazing and imagine my surprise to find the bathroom stocked with Dove products for sensitive skin; which are the ONLY kind I can use! The breakfast was great; and I'm looking for that wonderful Costa Coffee on-line. When we return to the VA area; THIS WILL BE OUR GOTO every time. And I truly appreciate the professionalism and courteous of all of the staff; GREAT PLACE!!!!

  • Carolyn Jun 2026 · via expedia
    5/5

    Very good breakfast. Great staff

  • Linda Jun 2026 · via booking
    5/5

    The staff was exceptional abd the breakfast was great

  • Robin May 2026 · via booking
    4.5/5

    Good breakfast. Smiling faces from the staff.

  • Melinda May 2026 · via expedia
    5/5

    Clean and very hospitable.

  • Awilda May 2026 · via expedia
    4/5

    The hotel staff was friendly and helpful, and the lobby was clean and welcoming. The room was very clean, with a comfortable bed, though the pillows were a bit too soft. Breakfast was what you’d expect, with clean serving areas and food set up thoughtfully with safety in mind. The pool was a nice bonus, and having a gas station and restaurants nearby was convenient. Parking wasn’t free, but the cost was reasonable. I would have appreciated non-dairy milk options and hot chocolate, but overall it was a pleasant stay.

  • Robert May 2026 · via expedia
    1/5

    I didn’t sleep for three nights. The doors are paper thin. Every pin that dropped in the hallway was heard. The neighbors tv was on blast until 5am each night. It was my fault for not going to the front desk. Staff was great. Place was clean. Still would not go back.

  • Todd May 2026 · via booking
    1.5/5

    Location Old & not very clean feeling. Check in not friendly.

  • Todd May 2026 · via priceline
    1.5/5

    Location Old & not very clean feeling. Check in not friendly.

  • Sharkima May 2026 · via booking
    5/5

    Exceptional

  • Martin May 2026 · via priceline
    5/5

    breakfast was excellent. N/A

  • Martin May 2026 · via booking
    5/5

    breakfast was excellent. N/A

  • Bee May 2026 · via priceline
    5/5

    Very clean room. Everything was good No complaints

  • Bee May 2026 · via booking
    5/5

    Friendly staff and Very clean room. Everything was good No complaints

  • Jamie May 2026 · via hotels.com
    2/5

    The pool was so rough feet were being cut. Staff was not equipped with medical supplies. Bathrooms were NOT clean

  • Anonymous May 2026 · via priceline
    4.5/5

    My toilet did not work for 3 days. No trash/fresh towels etc for the 1st 3 days. After that all was great.

  • Erik May 2026 · via priceline
    5/5

    Clean and close to the airport All good

  • Erik May 2026 · via booking
    5/5

    Clean and close to the airport All good

  • Erik May 2026 · via booking
    3/5

    Close to the airport I didn’t like the pillows

  • Erik May 2026 · via priceline
    3/5

    I didn’t like the pillows

  • Sierra May 2026 · via booking
    5/5

    Exceptional

  • Christy May 2026 · via booking
    5/5

    Clean and easy access to airport

  • Christy May 2026 · via priceline
    5/5

    Clean and easy access to airport

  • Penny May 2026 · via expedia
    5/5

    Great place

  • Phillip May 2026 · via booking
    4.5/5

    Superb

  • Cavalier Apr 2026 · via booking
    4/5

    Comfortable bed. Clean room. The pool could be cleaned.

  • Jennifer Apr 2026 · via booking
    4.5/5

    The hotel was beautiful and clean. They accommodated us with nice rooms when there was a mix up out of their control. Breakfast was super yummy. Didn't realize staying on the 4th floor made it sound like the planes were going to land in our room. Also no fault of the hotels but it was a group of girls staying next door who partied till after 2 am after being asked nicely to please turn down the volume so we could sleep.

  • Cavalier Apr 2026 · via priceline
    4/5

    The pool could be cleaned.

  • Jennifer Apr 2026 · via priceline
    4.5/5

    Didn't realize staying on the 4th floor made it sound like the planes were going to land in our room. Also no fault of the hotels but it was a group of girls staying next door who partied till after 2 am after being asked nicely to please turn down the volume so we could sleep.

  • Audrey Apr 2026 · via expedia
    5/5

    Great experience! Good breakfast spread of food, nice staff, spacious & clean rooms.

  • Steven Apr 2026 · via booking
    4.5/5

    The rooms are spacious, breakfast was delicious and the beds were comfortable

  • Steven Apr 2026 · via priceline
    4.5/5

    The rooms are spacious, breakfast was delicious and the beds were comfortable

  • Latwaine Apr 2026 · via priceline
    4.5/5

    The cleaning staff didnt change the sheets when requested. They just staighten up the bed. But other than that the stay was a pleasant expierence.

  • Latwaine Apr 2026 · via booking
    4.5/5

    The cleaning staff didnt change the sheets when requested. They just staighten up the bed. But other than that the stay was a pleasant expierence.

  • Latwaine Apr 2026 · via booking
    4/5

    Very good

  • Mary Apr 2026 · via priceline
    4/5

    Plane noise was fairly loud. Worst feature was the thermostat swing in temperature. We were either too hot or too cold depending upon whether the unit was on or off.

  • Mary Apr 2026 · via booking
    4/5

    Plane noise was fairly loud. Worst feature was the thermostat swing in temperature. We were either too hot or too cold depending upon whether the unit was on or off.

  • Shean Apr 2026 · via hotels.com
    5/5

    Everything was excellent.

  • Katherine Apr 2026 · via expedia
    5/5

    Nice place to stay for a night before my flight left. I booked last minute due to troubles with a previous hotel and I got the studio sized room! Very nice and slept well.

  • Monisha Apr 2026 · via booking
    2.5/5

    Passable

  • Beverly Apr 2026 · via booking
    4.5/5

    Superb

  • Linda Apr 2026 · via priceline
    4.5/5

    Location was great - 1 mile from the airport & easy to find. Room was immaculate. Breakfast had multiple good choices (omelette, sausage & biscuits, pancakes) plus fresh fruit. Great front desk personne. No fan in bathroom. Bathroom a little dated but functional.

  • Christopher Apr 2026 · via booking
    5/5

    Exceptional

  • Nicole Apr 2026 · via priceline
    3.5/5

    Location to the airport was great and the pillows were very nice The general public in and out of the hotel were rude, sketchy, and odd. The type of people you’d run into at a Red Roof

  • Dustin Apr 2026 · via priceline
    5/5

    Very friendly staff and quick check in and out

  • Shiela Apr 2026 · via expedia
    3/5

    Bed was hard as a rock and the other patrons were very loud ALL through the night. Room was clean, pool was nice, breakfast was ok.

  • Sean Apr 2026 · via hotels.com
    4/5

    We were disappointed that the mini fridge never got cold and the shower pressure wasn’t that great. The biggest issue was the loudness of the slamming doors of other rooms—very disrupting.

  • tyeshia Apr 2026 · via expedia
    5/5

    I did not see a hot tub but other than that the hotel was ok.

  • Zhipeng Apr 2026 · via hotels.com
    5/5

    This is the 2nd time that I stayed here. Enjoyed my stay.

  • Jane Apr 2026 · via expedia
    5/5

    Hotel was clean and staff was friendly and helpful. Breakfast was delicious and kitchen manager was delightful and friendly.

  • Michael Apr 2026 · via priceline
    4/5

    Free shuttle service to airport, clean, good shower. Bed was sagging in the back support area.

  • Yolanda Apr 2026 · via expedia
    5/5

    Job well done, thanks.

  • Peggy Apr 2026 · via priceline
    2/5

    Construction was underway. The smell was too strong. It would have been nice to know this information at the time of booking. This would have allowed me to make other arrangements

  • Semone Apr 2026 · via expedia
    5/5

    Gloria with breakfast was amazing so helpful my son is autistic she didn’t know and just was so helpful the pancake machine messed up she brought him French toast while she changed the belt just so helpful

  • Kelvin Apr 2026 · via priceline
    1/5

    It was close to the airport, but so are many other hotels. The property was filthy, the hallway on the first floor was flooded and the carpet soaked. The hotel is really dated and subpar. I actually look for Holiday Inn Express to stay in, but will be changing after this experience. My daughter had just went through two tummy surgeries, and I was not expecting a dirty hotel!

  • Linda Mar 2026 · via priceline
    4/5

    Comfortable room, friendly staff Proximity to airport, but knew this when I booked it.

  • Jerrel Mar 2026 · via expedia
    5/5

    The staff was very helpful and nice at check-in.

  • Scott Mar 2026 · via expedia
    5/5

    It said there was a hot tub, but I could not find one. I booked this specifically for the hot tub. But the hotel is very nice, clean and comfortable

  • Annette Mar 2026 · via priceline
    5/5

    Nya Customer Service was above and beyond Hotel was very Clean from inside the room throughout the whole hotel even to outside

  • Dale Mar 2026 · via priceline
    3.5/5

    It was ok

  • TRISTIN Feb 2026 · via hotels.com
    5/5

    The distance to Richmond Airport is VERY convenient! Along with Gas-station along the way. If I were to fly in or fly out I would definitely stay here again! Stress free!:) Mad Rizz here! Not a bot! lol

  • TRISTIN Feb 2026 · via hotels.com
    5/5

    The distance to Richmond Airport is VERY convenient! Along with Gas-station along the way. If I were to fly in or fly out I would definitely stay here again! Stress free!:) Mad Rizz here! Not a bot! lol

  • Christina Feb 2026 · via priceline
    5/5

    Great location, next to the airport and gas stations. We had a suite for our family of 5 and it was extremely spacious.

  • Joshua Feb 2026 · via priceline
    5/5

    Great breakfast . Nice staff very neat

  • Lloyd Feb 2026 · via expedia
    2/5

    Staff was courteous and fine.

  • Lloyd Feb 2026 · via expedia
    2/5

    Staff was courteous and fine.

  • Kevin Feb 2026 · via expedia
    5/5

    Staff and room very nice

  • Kevin Feb 2026 · via expedia
    5/5

    Staff and room very nice

  • Kerri Feb 2026 · via hotels.com
    4/5

    Clean rooms, good amenities, staff okay could be friendlier

  • Kerri Feb 2026 · via hotels.com
    4/5

    Clean rooms, good amenities, staff okay could be friendlier

  • ROBERT Jan 2026 · via expedia
    5/5

    Great rooms and the staff was friendly. Alway stay here when we fly out of Richmond

  • ROBERT Jan 2026 · via expedia
    5/5

    Great rooms and the staff was friendly. Alway stay here when we fly out of Richmond

  • Erika Dec 2025 · via expedia
    4/5

    Staff was very helpful and friendly especially Jaylah. Hotel was clean as well as our room. Only complaint I have is the pool was closed. My kid's were looking forward to getting in the pool

  • Erika Dec 2025 · via expedia
    4/5

    Staff was very helpful and friendly especially Jaylah. Hotel was clean as well as our room. Only complaint I have is the pool was closed. My kid's were looking forward to getting in the pool

  • Dorothy Dec 2025 · via expedia
    3/5

    We chose to stay at the hotel for the pool and it because it listed a hot tub onsite. We came three days early before our wedding with the sole purpose to use the hot tub and pool. The whole time the pool was closed and not working and there was not a hot tub. We tried to get our money back and couldn’t. The food was decent. It was a let down and we did not get to relax.

  • Dorothy Dec 2025 · via expedia
    3/5

    We chose to stay at the hotel for the pool and it because it listed a hot tub onsite. We came three days early before our wedding with the sole purpose to use the hot tub and pool. The whole time the pool was closed and not working and there was not a hot tub. We tried to get our money back and couldn’t. The food was decent. It was a let down and we did not get to relax.

  • Donn Dec 2025 · via expedia
    5/5

    Sherry was great as was the nigh clerk. He was super helpful.

  • Donn Dec 2025 · via expedia
    5/5

    Sherry was great as was the nigh clerk. He was super helpful.

  • Patricia Nov 2025 · via expedia
    5/5

    Friendly, clean, convenient and good breakfast.

  • Patricia Nov 2025 · via expedia
    5/5

    Friendly, clean, convenient and good breakfast.

  • cecelia Nov 2025 · via hotels.com
    5/5

  • cecelia Nov 2025 · via hotels.com
    5/5

  • Meredith Nov 2025 · via expedia
    5/5

    Nice staff, clean room, easy shuttle to airport.

  • Meredith Nov 2025 · via expedia
    5/5

    Nice staff, clean room, easy shuttle to airport.

  • Paul Nov 2025 · via expedia
    5/5

    All was good.

  • Paul Nov 2025 · via expedia
    5/5

    All was good.

  • Jan Nov 2025 · via expedia
    5/5

    Superb

  • Jan Nov 2025 · via expedia
    5/5

    Superb

  • Jill Nov 2025 · via expedia
    5/5

    Friendly staff, very comfortable beds, very good and hot breakfast, clean accommodations

  • Jill Nov 2025 · via expedia
    5/5

    Friendly staff, very comfortable beds, very good and hot breakfast, clean accommodations

  • Sonya Nov 2025 · via hotels.com
    3/5

    The food and coffee was great! Getting a shuttle from the airport to the hotel was smooth. However, the bathroom layout was a bit tight for 3 adults. There was ants in the room. I was looking forward to the hot tub but it was closed during the early part of the afternoon after check in. Getting a shuttle from the hotel to the airport was terrible. I waited over 30 minutes and decided to get an Uber. Also, the staff really didn’t go above and beyond. I asked if I could store my luggage there since my flight was later in the evening and was told no.

  • Sonya Nov 2025 · via hotels.com
    3/5

    The food and coffee was great! Getting a shuttle from the airport to the hotel was smooth. However, the bathroom layout was a bit tight for 3 adults. There was ants in the room. I was looking forward to the hot tub but it was closed during the early part of the afternoon after check in. Getting a shuttle from the hotel to the airport was terrible. I waited over 30 minutes and decided to get an Uber. Also, the staff really didn’t go above and beyond. I asked if I could store my luggage there since my flight was later in the evening and was told no.

  • Josh Nov 2025 · via expedia
    2/5

    Both the Air Conditioning and the Toilet were non-functional. Three calls to the front desk went unanswered.

  • Josh Nov 2025 · via expedia
    2/5

    Both the Air Conditioning and the Toilet were non-functional. Three calls to the front desk went unanswered.

  • Dan Nov 2025 · via expedia
    5/5

    Everything was great. My wife had a medical emergency and the staff was very helpful and attentive while waiting for EMS.

  • Dan Nov 2025 · via expedia
    5/5

    Everything was great. My wife had a medical emergency and the staff was very helpful and attentive while waiting for EMS.

  • Jason Oct 2025 · via expedia
    5/5

    Cleanliness

  • Jason Oct 2025 · via expedia
    5/5

    Cleanliness

  • Ariel Oct 2025 · via hotels.com
    4/5

    The beds and room were nice but just a couple of things. For one I read there was supposed to be a hot tub and they didn’t have it there. Secondly, the bathtub was not the cleanest, there was a huge yellow ring around it. The staff was very friendly and their breakfast was good.

  • Ariel Oct 2025 · via hotels.com
    4/5

    The beds and room were nice but just a couple of things. For one I read there was supposed to be a hot tub and they didn’t have it there. Secondly, the bathtub was not the cleanest, there was a huge yellow ring around it. The staff was very friendly and their breakfast was good.

  • Frieda Oct 2025 · via expedia
    5/5

  • Frieda Oct 2025 · via expedia
    5/5

  • Alyce Oct 2025 · via expedia
    4/5

    I was not thrilled with the air conditioning only because the fan did not shut off the whole time. Not a big noise person so this kind of drove me crazy. The swimming pool in this particular facility is not heated and that was really a bummer. Other than that everything was excellent

  • Alyce Oct 2025 · via expedia
    4/5

    I was not thrilled with the air conditioning only because the fan did not shut off the whole time. Not a big noise person so this kind of drove me crazy. The swimming pool in this particular facility is not heated and that was really a bummer. Other than that everything was excellent

  • Tara Oct 2025 · via hotels.com
    5/5

    The place is very clean . The woman that checked us in was very friendly . It is close to the airport so it is loud but that did not bother us. The bed is a little hard for me

  • Tara Oct 2025 · via hotels.com
    5/5

    The place is very clean . The woman that checked us in was very friendly . It is close to the airport so it is loud but that did not bother us. The bed is a little hard for me

  • Deborah Sep 2025 · via expedia
    5/5

    Friendly staff and clean room

  • Deborah Sep 2025 · via expedia
    5/5

    Friendly staff and clean room

  • Loretta Sep 2025 · via expedia
    5/5

    This is a great place to stay!

  • Loretta Sep 2025 · via expedia
    5/5

    This is a great place to stay!

  • Katie Sep 2025 · via expedia
    5/5

    Clean. Breakfast was good.

  • Katie Sep 2025 · via expedia
    5/5

    Clean. Breakfast was good.

  • Jamin Aug 2025 · via expedia
    4/5

    Not much within walking distance from this property.

  • Jamin Aug 2025 · via expedia
    4/5

    Not much within walking distance from this property.

  • Kamie Aug 2025 · via expedia
    4/5

    We arrived to find a air blower on and running in our room. Some of the furniture was up off the floor and on the couch. It’s close to the airport but it’s definitely noisy. The day before we left, I left out our dirty towels and a empty box of tissues outside the door. Instead of them replacing and putting them back in our room new towels and a box of tissues was left on the floor outside our room which I thought was odd

  • Kamie Aug 2025 · via expedia
    4/5

    We arrived to find a air blower on and running in our room. Some of the furniture was up off the floor and on the couch. It’s close to the airport but it’s definitely noisy. The day before we left, I left out our dirty towels and a empty box of tissues outside the door. Instead of them replacing and putting them back in our room new towels and a box of tissues was left on the floor outside our room which I thought was odd

  • Rosario Aug 2025 · via expedia
    5/5

    very spacious bedroom and nice bathrooms

  • Rosario Aug 2025 · via expedia
    5/5

    very spacious bedroom and nice bathrooms

  • Artenna Aug 2025 · via expedia
    5/5

    Reasonable

  • Artenna Aug 2025 · via expedia
    5/5

    Reasonable

  • Brenda Aug 2025 · via expedia
    3/5

    The hotel seemed clean. The room I am in smells of moisture. Bad smell. I would complain if I was staying more than a quick night. Bad smell in room l.

  • Brenda Aug 2025 · via expedia
    3/5

    The hotel seemed clean. The room I am in smells of moisture. Bad smell. I would complain if I was staying more than a quick night. Bad smell in room l.

  • Christopher Aug 2025 · via hotels.com
    5/5

    Very professional and courteous. Breakfast was great!!

  • Christopher Aug 2025 · via hotels.com
    5/5

    Very professional and courteous. Breakfast was great!!

  • Linda Aug 2025 · via expedia
    3/5

    Property was close to airport and provided airport shuttle. Not all the staff seemed happy. You had one that was really friendly and then others that were just dismissive to guest. I have stayed at Holiday Inn Express on several occasions and always enjoyed good breakfast and friendly staff. The one single thing at this hotel that was really disappointing was the breakfast. Coffee was watery, choice of breads stale, cinnamon roll was not fresh. Everything was on styrofoam plates which I thought was so not eco friendly at all

  • Linda Aug 2025 · via expedia
    3/5

    Property was close to airport and provided airport shuttle. Not all the staff seemed happy. You had one that was really friendly and then others that were just dismissive to guest. I have stayed at Holiday Inn Express on several occasions and always enjoyed good breakfast and friendly staff. The one single thing at this hotel that was really disappointing was the breakfast. Coffee was watery, choice of breads stale, cinnamon roll was not fresh. Everything was on styrofoam plates which I thought was so not eco friendly at all

  • John Aug 2025 · via expedia
    5/5

    Nice rooms, great breakfast

  • John Aug 2025 · via expedia
    5/5

    Nice rooms, great breakfast

  • Neil Jul 2025 · via hotels.com
    5/5

    Hotel was very nice and clean. Staff were friendly and responsive, and cleaning staff was great. The pool was nice and the complimentary breakfast might have been the best I’ve ever had at a hotel. Great value.

  • Neil Jul 2025 · via hotels.com
    5/5

    Hotel was very nice and clean. Staff were friendly and responsive, and cleaning staff was great. The pool was nice and the complimentary breakfast might have been the best I’ve ever had at a hotel. Great value.

  • Nicholas Jul 2025 · via expedia
    4/5

    Good location, quiet, clean. Up to the usual Holiday Inn Express standards.

  • Nicholas Jul 2025 · via expedia
    4/5

    Good location, quiet, clean. Up to the usual Holiday Inn Express standards.

  • Joel Jul 2025 · via expedia
    5/5

    Great property

  • Joel Jul 2025 · via expedia
    5/5

    Great property

  • Michael Jul 2025 · via expedia
    5/5

    .

  • Michael Jul 2025 · via expedia
    5/5

    .

  • Capers Jul 2025 · via expedia
    5/5

    Great room very clean hotel

  • Capers Jul 2025 · via expedia
    5/5

    Great room very clean hotel

  • Julia Jun 2025 · via hotels.com
    2/5

    The hotel staff was very nice but the hotel is very worn down. The furniture in the room was ripped, the carpets old and smelly. The pool was gross.

  • Julia Jun 2025 · via hotels.com
    2/5

    The hotel staff was very nice but the hotel is very worn down. The furniture in the room was ripped, the carpets old and smelly. The pool was gross.

  • Linda Jun 2025 · via expedia
    5/5

    Easy access to RIC airport via hotel shuttle; vary accommodating staff

  • Linda Jun 2025 · via expedia
    5/5

    Easy access to RIC airport via hotel shuttle; vary accommodating staff

  • Kathleen Jun 2025 · via expedia
    5/5

    Everyone of the staff were so friendly and helpful. The room was very quiet. Breakfast was really excellent, fresh with a different selection of hot items each day we were there. And we really appreciated having fresh coffee available in the lobby all day. We had a wonderful stay.

  • Kathleen Jun 2025 · via expedia
    5/5

    Everyone of the staff were so friendly and helpful. The room was very quiet. Breakfast was really excellent, fresh with a different selection of hot items each day we were there. And we really appreciated having fresh coffee available in the lobby all day. We had a wonderful stay.

  • Ronit Jun 2025 · via hotels.com
    3/5

    The toilet in our room didn’t flush when we got there. We asked for another room but the hotel was booked. The front desk person suggested to jiggle the inside of the toilet on our own. A maintenance person was never sent.

  • Ronit Jun 2025 · via hotels.com
    3/5

    The toilet in our room didn’t flush when we got there. We asked for another room but the hotel was booked. The front desk person suggested to jiggle the inside of the toilet on our own. A maintenance person was never sent.

  • Denise Jun 2025 · via hotels.com
    5/5

    Arrived late and exhausted, the staff were friendly and so helpful

  • Denise Jun 2025 · via hotels.com
    5/5

    Arrived late and exhausted, the staff were friendly and so helpful

  • Dianne Jun 2025 · via expedia
    5/5

    Property was very clean and staff was very helpful.

  • Dianne Jun 2025 · via expedia
    5/5

    Property was very clean and staff was very helpful.

  • Michelle Jun 2025 · via expedia
    2/5

    We had to switch rooms three times. The 1st room was leaking water all over the bathroom from the ceilingand was flooded, the second room that they gave us as an(upgrade for our troubles) we entered our room and was hit with smells that were so bad we did not even wanna leave our suitcases in there to go downstairs to speak to the night clerk. It was so pungent and nasty. We had to get another room. The property around this place is kind of wooded and there were people hanging out in the parking lot drinking and we saw a prostitute. I would not suggest this property to anyone. I travel very frequently to Florida and the Florida Keys. (about every two months). If you are looking to have a clean room and can go to sleep with feeling secure in your hotel room, this is not the hotel for you. The night clerk was very friendly and helpful. That’s about all I can say.

  • Michelle Jun 2025 · via expedia
    2/5

    We had to switch rooms three times. The 1st room was leaking water all over the bathroom from the ceilingand was flooded, the second room that they gave us as an(upgrade for our troubles) we entered our room and was hit with smells that were so bad we did not even wanna leave our suitcases in there to go downstairs to speak to the night clerk. It was so pungent and nasty. We had to get another room. The property around this place is kind of wooded and there were people hanging out in the parking lot drinking and we saw a prostitute. I would not suggest this property to anyone. I travel very frequently to Florida and the Florida Keys. (about every two months). If you are looking to have a clean room and can go to sleep with feeling secure in your hotel room, this is not the hotel for you. The night clerk was very friendly and helpful. That’s about all I can say.

  • Marilea Jun 2025 · via expedia
    5/5

    Very good stay!

  • Marilea Jun 2025 · via expedia
    5/5

    Very good stay!

  • Oliver Jun 2025 · via expedia
    1/5

    Beds were dirty and requested 2 times for sheets to be changed and nothing was done about it. Found hair and stains on the pillow and sheets

  • Oliver Jun 2025 · via expedia
    1/5

    Beds were dirty and requested 2 times for sheets to be changed and nothing was done about it. Found hair and stains on the pillow and sheets

  • Jenny Jun 2025 · via expedia
    5/5

    Room was clean and comfortable. Staff was great especially the lady serving breakfast. She was very kind and accommodating.

  • Jenny Jun 2025 · via expedia
    5/5

    Room was clean and comfortable. Staff was great especially the lady serving breakfast. She was very kind and accommodating.

  • Brandon Jun 2025 · via hotels.com
    5/5

    Overall a great stay for the price. Easy check in/out. Clean pool and room. Some issues with ants in the room and some things not working (TV, bathroom fan, pancake machine), but we also didn’t bring it up because we were only staying one night and it wasn’t too big of a deal. Staff was friendly and helpful.

  • Brandon Jun 2025 · via hotels.com
    5/5

    Overall a great stay for the price. Easy check in/out. Clean pool and room. Some issues with ants in the room and some things not working (TV, bathroom fan, pancake machine), but we also didn’t bring it up because we were only staying one night and it wasn’t too big of a deal. Staff was friendly and helpful.

  • Kim Jun 2025 · via expedia
    5/5

    My stay at the hotel was very good. The room was clean and the breakfast was very good with a nice variety and selection of items. The front desk personnel, the breakfast attendant and the maids were very nice and provided excellent service. The bonus is that its right near the airport. Loved it!! Thank you.

  • Kim Jun 2025 · via expedia
    5/5

    My stay at the hotel was very good. The room was clean and the breakfast was very good with a nice variety and selection of items. The front desk personnel, the breakfast attendant and the maids were very nice and provided excellent service. The bonus is that its right near the airport. Loved it!! Thank you.

  • Jacqueline May 2025 · via hotels.com
    5/5

    Excellent service and consideration of my senior limitations both from the desk clerk and the shuttle driver. Both went beyond what was necessary. In the morning I asked for a late check out and the accommodation was made without any angst. It is so nice to have things be done easily.

  • Jacqueline May 2025 · via hotels.com
    5/5

    Excellent service and consideration of my senior limitations both from the desk clerk and the shuttle driver. Both went beyond what was necessary. In the morning I asked for a late check out and the accommodation was made without any angst. It is so nice to have things be done easily.

  • Rebecca May 2025 · via expedia
    5/5

    Clean and a great location

  • Rebecca May 2025 · via expedia
    5/5

    Clean and a great location

  • Cassandra May 2025 · via expedia
    5/5

    We arrived late due to flight changes, very amiable with communication, friendly and accommodating. Bed was so comfortable, very clean. Breakfast was good, many options. Like that there are options for tipping staff. Will stay again.

  • Cassandra May 2025 · via expedia
    5/5

    We arrived late due to flight changes, very amiable with communication, friendly and accommodating. Bed was so comfortable, very clean. Breakfast was good, many options. Like that there are options for tipping staff. Will stay again.

  • Jacqueline May 2025 · via hotels.com
    5/5

    Convenient to airport with early morning shuttle service. Pleasant staff and good coffee

  • Jacqueline May 2025 · via hotels.com
    5/5

    Convenient to airport with early morning shuttle service. Pleasant staff and good coffee

  • Natasha May 2025 · via hotels.com
    5/5

    Was there for Graduation, the hotel was very clean staff was very friendly and helpful. We will stay again

  • Natasha May 2025 · via hotels.com
    5/5

    Was there for Graduation, the hotel was very clean staff was very friendly and helpful. We will stay again

  • Andre May 2025 · via expedia
    5/5

    Great experience!!

  • Andre May 2025 · via expedia
    5/5

    Great experience!!

  • Vanessa May 2025 · via expedia
    5/5

    It was exactly what we needed for a quick overnight stay. The staff was SO friendly, the room was very clean and the breakfast was perfect.

  • Vanessa May 2025 · via expedia
    5/5

    It was exactly what we needed for a quick overnight stay. The staff was SO friendly, the room was very clean and the breakfast was perfect.

  • Jennifer May 2025 · via expedia
    5/5

    The person that greeted me was friendly and helpful. I am so glad they have an airport shuttle!

  • Jennifer May 2025 · via expedia
    5/5

    The person that greeted me was friendly and helpful. I am so glad they have an airport shuttle!

  • Lawrence May 2025 · via hotels.com
    5/5

    The room was clean and well laid out. Staff

  • Lawrence May 2025 · via hotels.com
    5/5

    The room was clean and well laid out. Staff

  • Patricia May 2025 · via expedia
    5/5

    We could watch the planes land from our room

  • Patricia May 2025 · via expedia
    5/5

    We could watch the planes land from our room

  • Timothy May 2025 · via hotels.com
    2/5

    TV did not pickup the signal, so it did not work. Water all over the bathroom floor when I arrived. Food delver person woke me up at 5:30am banging on my door, I never ordered any food!

  • Timothy May 2025 · via hotels.com
    2/5

    TV did not pickup the signal, so it did not work. Water all over the bathroom floor when I arrived. Food delver person woke me up at 5:30am banging on my door, I never ordered any food!

  • Francois Apr 2025 · via expedia
    4/5

    Convenient, clean

  • Francois Apr 2025 · via expedia
    4/5

    Convenient, clean

  • Linnea Apr 2025 · via expedia
    5/5

    Recently remodeled it looks great

  • Linnea Apr 2025 · via expedia
    5/5

    Recently remodeled it looks great

  • Brian Apr 2025 · via expedia
    5/5

    Breakfast was phenominal

  • Brian Apr 2025 · via expedia
    5/5

    Breakfast was phenominal

  • Nicole Apr 2025 · via expedia
    5/5

    Very clean and friendly!

  • Nicole Apr 2025 · via expedia
    5/5

    Very clean and friendly!

  • Ernest Apr 2025 · via expedia
    4/5

    Comfortable bed and good breakfast. Very loud ac unit throughout night was a problem. Tv remote hard to get limited stations. Hallway on fourth floor smelled like pot for 12 hours.

  • Ernest Apr 2025 · via expedia
    4/5

    Comfortable bed and good breakfast. Very loud ac unit throughout night was a problem. Tv remote hard to get limited stations. Hallway on fourth floor smelled like pot for 12 hours.

  • Nephateria Mar 2025 · via expedia
    2/5

    Average stay. Tub/shower stopped up

  • Nephateria Mar 2025 · via expedia
    2/5

    Average stay. Tub/shower stopped up

  • Verified Mar 2025 · via hotels.com
    5/5

    Excellent from start to finish...especially pleased with how the desk help assisted me...on the morning of March 14...great job!

  • Verified Mar 2025 · via hotels.com
    5/5

    Excellent from start to finish...especially pleased with how the desk help assisted me...on the morning of March 14...great job!

  • Pamela Mar 2025 · via expedia
    5/5

  • Pamela Mar 2025 · via expedia
    5/5

  • Ray Mar 2025 · via expedia
    5/5

    Great

  • Ray Mar 2025 · via expedia
    5/5

    Great

  • James Mar 2025 · via expedia
    5/5

    Close to the airport and gas stations. Made my car rental return and early flight really easy. Staff was pleasant an coffee was ready when I got up at 4:00am. Can't ask for much more than that.

  • James Mar 2025 · via expedia
    5/5

    Close to the airport and gas stations. Made my car rental return and early flight really easy. Staff was pleasant an coffee was ready when I got up at 4:00am. Can't ask for much more than that.

  • Jason Mar 2025 · via expedia
    5/5

    Close to airport

  • Jason Mar 2025 · via expedia
    5/5

    Close to airport

  • Theresa Feb 2025 · via expedia
    5/5

    All staff were extremely helpful and accommodating during my recent travels is the snow storm. Very much appreciated!

  • Theresa Feb 2025 · via expedia
    5/5

    All staff were extremely helpful and accommodating during my recent travels is the snow storm. Very much appreciated!

  • John Feb 2025 · via expedia
    5/5

    We enjoyed our 2 night stay here. It was very clean, the staff was friendly, the breakfast has a great variety of foods, and the free cookies in the afternoon was a nice added touch. They also offer a free shuttle to the airport, which was right on time, even with bad weather and the area experiencing a power outage at the time. Thanks for the great hospitality!

  • John Feb 2025 · via expedia
    5/5

    We enjoyed our 2 night stay here. It was very clean, the staff was friendly, the breakfast has a great variety of foods, and the free cookies in the afternoon was a nice added touch. They also offer a free shuttle to the airport, which was right on time, even with bad weather and the area experiencing a power outage at the time. Thanks for the great hospitality!

  • Sade Feb 2025 · via expedia
    4/5

    Clean property, convenient to local area , highway was close, wawa and gas station close. The breakfast attendant was pleasant. Front desk staff was nice. Check in was seamless. The beds were very comfortable. Last minute booking for a birthday celebration.

  • Sade Feb 2025 · via expedia
    4/5

    Clean property, convenient to local area , highway was close, wawa and gas station close. The breakfast attendant was pleasant. Front desk staff was nice. Check in was seamless. The beds were very comfortable. Last minute booking for a birthday celebration.

  • Esabell Feb 2025 · via hotels.com
    5/5

    Staff were very nice and place was clean. Enjoyed our 2 night stay!

  • Esabell Feb 2025 · via hotels.com
    5/5

    Staff were very nice and place was clean. Enjoyed our 2 night stay!

  • Paige Jan 2025 · via expedia
    5/5

    Our go to when flying from richmond

  • Paige Jan 2025 · via expedia
    5/5

    Our go to when flying from richmond

  • Ronald Jan 2025 · via expedia
    5/5

    Very efficient check in and price for parking here for a week.

  • Ronald Jan 2025 · via expedia
    5/5

    Very efficient check in and price for parking here for a week.

  • Joshua Jan 2025 · via expedia
    5/5

    Definitely enjoyed my stay. Will return soon.

  • Joshua Jan 2025 · via expedia
    5/5

    Definitely enjoyed my stay. Will return soon.

  • Juliette Dec 2024 · via hotels.com
    5/5

    Comfortable hotel. Quiet, close to the airport.

  • Juliette Dec 2024 · via hotels.com
    5/5

    Comfortable hotel. Quiet, close to the airport.

  • Sophia Dec 2024 · via expedia
    4/5

    Customer service of the staff

  • Sophia Dec 2024 · via expedia
    4/5

    Customer service of the staff

  • Rebecca Nov 2024 · via expedia
    5/5

    Excellent!!

  • Rebecca Nov 2024 · via expedia
    5/5

    Excellent!!

  • Jeffrey Nov 2024 · via expedia
    5/5

    Great breakfast

  • Jeffrey Nov 2024 · via expedia
    5/5

    Great breakfast

  • Latisha Nov 2024 · via expedia
    4/5

    There was only one working elevator of the two. The one that worked was a bit nerve wracking.

  • Latisha Nov 2024 · via expedia
    4/5

    There was only one working elevator of the two. The one that worked was a bit nerve wracking.

  • Deanna Nov 2024 · via hotels.com
    5/5

    Very nice and fresh. Close to airport.

  • Deanna Nov 2024 · via hotels.com
    5/5

    Very nice and fresh. Close to airport.

  • Joette Nov 2024 · via expedia
    5/5

    I would definitely stay again and recommend this location.

  • Joette Nov 2024 · via expedia
    5/5

    I would definitely stay again and recommend this location.

  • Renee Oct 2024 · via expedia
    5/5

    Great

  • Kamlesh Oct 2024 · via expedia
    5/5

    Quick check in and clear information

  • Kristina Oct 2024 · via expedia
    5/5

    I appreciate that the front desk was quick with bringing me a toothbrush when I called! I had forgotten mine and the staff was quick to help.

  • Victor Oct 2024 · via expedia
    4/5

    Nice and close to the airport. A good base HQ if you’re exploring Richmond and using a rental car

  • David Oct 2024 · via expedia
    5/5

    Pretty good

  • Zulma Oct 2024 · via expedia
    5/5

    Excellent Property. Perfect location for it proximity to the airport and highway. Services is great

  • Willie Oct 2024 · via expedia
    4/5

    everything was good

  • David Oct 2024 · via expedia
    5/5

    Great hotel

  • Jody Oct 2024 · via expedia
    5/5

    Great Drivers, God bless the shuttle drivers wife for renewing health

  • Marcus Oct 2024 · via expedia
    5/5

    Nice and clean

  • Kim Oct 2024 · via expedia
    3/5

    This hotel was very clean and the staff was friendly and helpful. But I specifically put in my search area for a hotel with a hot tub and this one advertised it had one. It does not! This is false advertising and I was extremely disappointed.

  • Oliver Oct 2024 · via expedia
    5/5

    Everything was very good

  • Kristen Oct 2024 · via expedia
    1/5

    Had my purse stolen out of my room, room was locked. Manager couldn’t be bothered (never reached out and I never even laid eyes on him/her). It was incredibly unsettling and although the night clerk was kind, the management did nothing.

  • Steven Oct 2024 · via expedia
    5/5

    Everything was spot on. I did not see any negatives

  • Valerie Oct 2024 · via expedia
    4/5

    It was very neat and clean. The bed was extremely comfortable. Friendly staff, easy check in.

  • Hanh Oct 2024 · via expedia
    5/5

    good breakfast

  • Norma Sep 2024 · via expedia
    5/5

    The staff was very friendly and very helpful

  • Janos Sep 2024 · via expedia
    5/5

    Breakfast was great.

  • Denise Sep 2024 · via expedia
    5/5

    Staff was friendly and professional

  • Kimberly Sep 2024 · via expedia
    5/5

    Overall great experience.

  • James Sep 2024 · via expedia
    4/5

    Check in was quick and staff is pleasant. Shower handle trim was stuck and loose (was pulling from the wall). The trim was clean and the bed is comfortable.

  • Joshua Sep 2024 · via expedia
    5/5

    I liked it

  • Taylor Sep 2024 · via expedia
    4/5

    Sherry, the check in attendant, was a gem! Expedia dropped the ball and my reservation never went through, even the next morning it was not in their system although I received multiple confirmation emails. She was very patient with me while I tried to figure it out. Expedia customer service was no help. She said she would keep an eye out for the Expedia reservation and cancel my payment through the hotel if it ever came through so I would not be charged twice. I would stay here again but probably won’t be using Expedia to do so.

  • dana Sep 2024 · via expedia
    5/5

    Five Star

  • Elizabeth Sep 2024 · via expedia
    5/5

    Great hotel for flying out of Richmond Airport. Nice rooms, great staff and free shuttle :)

  • George Aug 2024 · via expedia
    5/5

    It was a pleasant experience for this price range

  • Michael Aug 2024 · via hotels.com
    4/5

    We had a nice stay. Staff was great. Service was great. Location was great. A jacuzzi would have been sweet. There's too much chlorine in the pool, and we had cockroaches in our room.

  • maria Aug 2024 · via expedia
    4/5

    front desk staff was very friendly and accommodating. i had to use the computer and it was so convenient for me to be able to use it since i had forgot my laptop on my trip. rooms were clean, i just wish they mopped the floor area around the bathroom and entrance. other than that stay was very nice and quiet.

  • Verified Aug 2024 · via hotels.com
    4/5

    Hotel check in was easy and quick. Room was at the end of the hall over top the lobby which meant any noise downstairs was heard in the room which was a little annoying. Hotels on the same strip, you don’t hear the planes going by as easily but this one you can hear it well. Overall a decent one night stay.

  • Margaret Aug 2024 · via expedia
    5/5

    The second guest room’s television did not work. Called several times to get someone to check on it and no one responded. Otherwise, it was a comfortable. Staff was professional too.

  • Jennifer Aug 2024 · via expedia
    5/5

    Staff was very friendly and the arra felt safe

  • Sherri Aug 2024 · via expedia
    4/5

    Old and not super clean. Lots of paint stains in bathroom and hair in tub

  • Wesley Aug 2024 · via expedia
    5/5

    Breakfast and front desk staff are very helpful and communicate well. Great food option in the morning.

Frequently asked questions about Holiday Inn Express Richmond Airport by IHG

Does Holiday Inn Express Richmond Airport by IHG have free Wi-Fi?
Yes, Holiday Inn Express Richmond Airport by IHG offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Holiday Inn Express Richmond Airport by IHG offer parking?
Yes, Holiday Inn Express Richmond Airport by IHG offers free parking on-site.
Does Holiday Inn Express Richmond Airport by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Holiday Inn Express Richmond Airport by IHG features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Holiday Inn Express Richmond Airport by IHG have a fitness center?
Yes, Holiday Inn Express Richmond Airport by IHG features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Holiday Inn Express Richmond Airport by IHG located, and how walkable is the area?
Holiday Inn Express Richmond Airport by IHG is located at 491 International Center Dr, Richmond, VA 23150. With a Walk Score of 16, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available