TownePlace Suites Redding

Beautiful place. Highly recommend

Quiet, spacious and clean! Great fitness center and lots of healthy bfast choices.

Location was great for Kool April Nights, the reason we traveled to Redding.

Location was great for Kool April Nights, the reason we traveled to Redding.

Staff was great and it was a very busy weekend

Honestly the best hotel room I’ve ever had

Honestly the best hotel room I’ve ever had

Exceptional

The room was amazing. It had all the amenities for an extended stay. The bed was very comfortable. We really enjoyed our stay.

Clean room no issues quite neighbors

The room was decent and the beds were comfortable. The girl hotel staff member was supper helpful but one of the tvs in our room didnt work due to the cords being old it kepts coming in and out of picture. Also the shampoos and conditioners on the wall were empty. The first morning breakfast the waffle maker kept sticking and burning them but they had that fixed by the second morning. Probably wouldnt pay another $350 a night to stay again tho when there where a bunch of other hotels around.

Very clean rooms. They looked brand new. Staff was excellent. Breakfast was average.

Very clean rooms. They looked brand new. Staff was excellent. Breakfast was average.

Clean, comfortable rooms. Breakfast is basic but starts really early so you can start your day early if you want.

Clean, comfortable rooms. Breakfast is basic but starts really early so you can start your day early if you want.

Exceptional

Room was clean and the reception area and breakfast were wonderful. Would definitely stay here again

Room was clean and the reception area and breakfast were wonderful. Would definitely stay here again

Exceptional

In spite of power outage and flooding in the area, the staff were very friendly and accommodating.

In spite of power outage and flooding in the area, the staff were very friendly and accommodating.

Exceptional

Location was great. Right as you walk into the facility. The food was hot and good. Thank you for such a wonderful stay. N/A

Location was great. Right as you walk into the facility. The food was hot and good. Thank you for such a wonderful stay. N/A

Exceptional

The hotel was excellent! :-) Also the staff, the facility, and everything about the hotel was superb! Your front desk staff, Casey, had excellent customer service and we wanted to give him a great review! We saw your cleaner Emily cleaning the gym and she is very efficient and we wanted to also give her a good review!

The hotel was excellent! :-) Also the staff, the facility, and everything about the hotel was superb! Your front desk staff, Casey, had excellent customer service and we wanted to give him a great review! We saw your cleaner Emily cleaning the gym and she is very efficient and we wanted to also give her a good review!

It was fine overall but the sofa bed was atrocious. We booked a suite with a bed in one room and a sofa bed so that our traveling extended family could have a little extra room. When we asked about the sofa bed, we were told “it isn’t really meant for adults”. If that’s true, it should be listed as such. The hotel couldn’t do anything to accommodate.

It was fine overall but the sofa bed was atrocious. We booked a suite with a bed in one room and a sofa bed so that our traveling extended family could have a little extra room. When we asked about the sofa bed, we were told “it isn’t really meant for adults”. If that’s true, it should be listed as such. The hotel couldn’t do anything to accommodate.

Bath tub filthy

Bath tub filthy

Friendly staff

Friendly staff

Friendly staff

Friendly staff

Wanted to commend Casey at the front desk. He had to take care of breakfast too since the normal worker didn’t show on time. He handled everything perfectly with a few cranky guests. Kudos to Corey!

Wanted to commend Casey at the front desk. He had to take care of breakfast too since the normal worker didn’t show on time. He handled everything perfectly with a few cranky guests. Kudos to Corey!

Nice stay.

Nice stay.

Yes never got back to us when we requested to postpone our trip due to an illness, we only wanted to switch dates and they never got back now we’re flexible with

Good

Superb

We had some trouble with our reservation - we were a group of six and had reserved two rooms, and were told that only one was reserved/available. So we checked into our one room and later learned that our second room was actually available. Whew, thank goodness! Anyway the front desk staff was really wonderful about it, it turned out to be a simple mistake. Other than that we were happy with the rooms and had a pleasant night’s stay.

We had some trouble with our reservation - we were a group of six and had reserved two rooms, and were told that only one was reserved/available. So we checked into our one room and later learned that our second room was actually available. Whew, thank goodness! Anyway the front desk staff was really wonderful about it, it turned out to be a simple mistake. Other than that we were happy with the rooms and had a pleasant night’s stay.

Great experience for cleanness room

Great experience for cleanness room

Clean Bed to hard

Bed to hard

The stephs were so kind. I took a good rest and came back.

The stephs were so kind. I took a good rest and came back.

Very friendly staff, nice room, comfortable bed

Very friendly staff, nice room, comfortable bed

Exceptional

Great place to stay!!!

Great place to stay!!!

We are regular guests - best place to stay in Redding! Very convenient, great rooms, and friendly staff!

We are regular guests - best place to stay in Redding! Very convenient, great rooms, and friendly staff!

The whole experience was great from check in. Devon, who checked us in, was incredible with her professionalism, knowledge and incredibly warm personality. Would definitely go back.

The whole experience was great from check in. Devon, who checked us in, was incredible with her professionalism, knowledge and incredibly warm personality. Would definitely go back.

Room next to elevator... noisy. Breakfast didn't offer much selection.

Room next to elevator... noisy. Breakfast didn't offer much selection.

Exceptional

Great location and staff is very nice. Also treat me very well every time I come to Redding, Ca. There is nothing I don’t like about TownePlace Suites!

Great location and staff is very nice. Also treat me very well every time I come to Redding, Ca. There is nothing I don’t like about TownePlace Suites!

Very outdated. The handle on the kitchen faucet game off.

The hotel double-charged me. I prepaid with booking.com and then the hotel said the booking.com card was declined so I had to pay with my own credit card. I am now in the process of trying to get my money back. Also - the room was big, but super dirty and gross. I have a 1-year-old who is half walking, half crawling, and within 10 minutes, his legs, feet, and hands were disgusting and black with dirt from crawling around. I had a 2-bedroom suite and the bed in 1 room was super hard and the bed in the other room was super soft. Both beds were terrible. The kitchen was dirty. The walls were dirty. They obviously do not deep clean the rooms. I will never stay at this hotel again. Disgusting. The hotel double-charged me. I prepaid with booking.com and then the hotel said the booking.com card was declined so I had to pay with my own credit card. I am now in the process of trying to get my money back. Also - the room was big, but super dirty and gross. I have a 1-year-old who is half walking, half crawling, and within 10 minutes, his legs, feet, and hands were disgusting and black with dirt from crawling around. I had a 2-bedroom suite and the bed in 1 room was super hard and the bed in the other room was super soft. Both beds were terrible. The kitchen was dirty. The walls were dirty. They obviously do not deep clean the rooms. I will never stay at this hotel again. Disgusting.

Smells dog pee and poop. Carpet rug is so run down and nasty looking.

Smells dog pee and poop. Carpet rug is so run down and nasty looking.

Staff was nice and helpful. Place needing some repairs on walls and in the bathroom.

Staff was nice and helpful. Place needing some repairs on walls and in the bathroom.

Had a nice stay with family. Visited burney falls and other locations for 3 days . Breakfast was good. Everything was perfect

Great big room with a kitchen and a nice place to sit. The room felt a bit old.

Pull out bed a joke, sooo flat, like cardboard - made noises all night. When you unfolded from couch, frame hit foot of bed so it wouldn't go all the way down. Room wasn't cleaned each day, so had trash/food sitting for 2 days. Ran out of toilet paper (only had the partially used roll currently in the holder). Again, if room was checked staff would have noticed this. Need more variety for breakast....Eggs & sausages for 3 days? Need lids for the coffee cups.

Pull out bed a joke, sooo flat, like cardboard - made noises all night. When you unfolded from couch, frame hit foot of bed so it wouldn't go all the way down. Room wasn't cleaned each day, so had trash/food sitting for 2 days. Ran out of toilet paper (only had the partially used roll currently in the holder). Again, if room was checked staff would have noticed this. Need more variety for breakast....Eggs & sausages for 3 days? Need lids for the coffee cups.

the suite we stayed in were fine.

Everything and everyone was wonderful.

Everything and everyone was wonderful.

The parking. Not sure what could be done to make it better.

The front desk lady was very nice and helpful when we checked in. She let us know that Burney Falls was closed and provided us some other options.

The front desk lady was very nice and helpful when we checked in. She let us know that Burney Falls was closed and provided us some other options.

The property was decent. The room was spacious and clean. The bed was not very comfortable and the sink in the bathroom clogged every time I used it. The staff were all very nice and helpful.

The property was decent. The room was spacious and clean. The bed was not very comfortable and the sink in the bathroom clogged every time I used it. The staff were all very nice and helpful.

The hotel was comfortable, staff was friendly and helpful. There are lots of areas around to walk your dog if you're traveling with a pet. I grabbed an omelet to go from the free breakfast buffet and it was really good! I liked having a sink and fridge for feeding my dogs and giving them water. Just a little noisy.

Vvvvvvvvxxxxxxccmmmmmmm

Vvvvvvvvxxxxxxccmmmmmmm

Better selection for breakfast needed

Better selection for breakfast needed

Full size refrigerator

An excellent location and facilities. Well recommended.

An excellent location and facilities. Well recommended.

Fuses popped from just turning on the lights in the morning. Had to call maintenance to get that restored. I was just there overnight so I can't imagine what would have gone wrong if I had to stay a week. I expected more from TownePlace Suites. Will probably stay somewhere else especially when the price is up there.

Fuses popped from just turning on the lights in the morning. Had to call maintenance to get that restored. I was just there overnight so I can't imagine what would have gone wrong if I had to stay a week. I expected more from TownePlace Suites. Will probably stay somewhere else especially when the price is up there.

It was a little disappointing. TV in our room didn't work. The bathroom door didn't lock - you could lock the door only when it was open; you couldn't lock the door (and the door would not stay locked) when it was shut. The hotel is on a side street and the area doesn't feel particularly safe. On the other hand, it's close to Churn Creek Rd and lots of places to eat and shop.

It was a little disappointing. TV in our room didn't work. The bathroom door didn't lock - you could lock the door only when it was open; you couldn't lock the door (and the door would not stay locked) when it was shut. The hotel is on a side street and the area doesn't feel particularly safe. On the other hand, it's close to Churn Creek Rd and lots of places to eat and shop.

The location was fine. The breakfast was good, but there was not enough seating. We had to go back to our room to eat. On Saturdays, breakfast goes until 9:30am, but at 8:45, the sausage was gone. They were cooking more, but our waffles were done & since we had to go back to our room to eat, we couldn't wait for the sausage while our waffles got cold. Our room was nice inside & my granddaughter was so tired she slept well. I was tired also, but unfortunately, our room (#216) was next to a door labeled "storage". I wish it had been just storage, but there was something mechanical that I heard ramping up & down all night long. I'm guessing that room #214, on the other side of the "storage" room is just as noisy as #216. IMO, neither room should be rented out.

I am a frequent guest - love the quality of the place!

I am a frequent guest - love the quality of the place!

The young lady at the desk was very friendly and helpful. Anytime we were down there she went over and above what was necessary. The room is one of the nicest and best equipped of any I have been in.

The young lady at the desk was very friendly and helpful. Anytime we were down there she went over and above what was necessary. The room is one of the nicest and best equipped of any I have been in.

Awful

Awful

Clean and staff helpful about area

Clean and staff helpful about area

However, our room’s toilet was not working properly that could not flush even a piece of tissue paper. The Guest Service offered an adjacent room for us to use the bathroom, and offered a discount. It was inconvenient, but not a big deal for a one night stay only.

However, our room’s toilet was not working properly that could not flush even a piece of tissue paper. The Guest Service offered an adjacent room for us to use the bathroom, and offered a discount. It was inconvenient, but not a big deal for a one night stay only.

The rooms are extremely small. The hideaway couches are awful. You can feel all the springs and bars. When they couch is open it goes up against the bed to point you have to crawl across the bed to use the restroom. The blankets were covered in hair. Just gross.

The rooms are extremely small. The hideaway couches are awful. You can feel all the springs and bars. When they couch is open it goes up against the bed to point you have to crawl across the bed to use the restroom. The blankets were covered in hair. Just gross.

Great

Great

Clean, close to everything and friendly staff. Beds not so comply-couch that founded out really uncomfortable

If I travel again in this area I will be coming back to this place. Thank you

If I travel again in this area I will be coming back to this place. Thank you

The room wasn¿t cleaned well, we found crushed up water bottles, tissues, and even an open pill packet on the floor. We have a toddler and needed to do a full sweep of the room to make sure there wasn¿t anything he¿d get into (especially the pills).

Devin was great

Devin was great

nice

nice

Customer Service is totally lacking, management only cares about the all mighty dollar, rather than resolving issue with customer. I will sleep on a sidewalk before I would stay at this motel.

Customer Service is totally lacking, management only cares about the all mighty dollar, rather than resolving issue with customer. I will sleep on a sidewalk before I would stay at this motel.

The TV was not easy to set up

Excellent hotel! The service was great and the place is very clean and well-kept. Would definitely stay there again.

Excellent hotel! The service was great and the place is very clean and well-kept. Would definitely stay there again.

We stayed in TownePlace Suits hotels a couple of times. It was our first time in Redding. The hotel itself is very modern and updated, but the location is not very inspiring. it is in the middle light industrial zone even though other hotels are near by. Good thing is that a couple of good restaurants are just a short walk. We stayed there for one night on our way to Oregon so it worked well. The breakfast is better than average with some hot food. Highly recommended for business travel.

We stayed in TownePlace Suits hotels a couple of times. It was our first time in Redding. The hotel itself is very modern and updated, but the location is not very inspiring. it is in the middle light industrial zone even though other hotels are near by. Good thing is that a couple of good restaurants are just a short walk. We stayed there for one night on our way to Oregon so it worked well. The breakfast is better than average with some hot food. Highly recommended for business travel.

Great customer service. Great hotel and amazing area hotel is located. Quite!!

Great customer service. Great hotel and amazing area hotel is located. Quite!!

The ONLY thing we didn't like was not having stayed here on earlier visits to Redding

Friendly staff, comfortable room.

Friendly staff, comfortable room.

The place is extremely nice for pet owner!

The place is extremely nice for pet owner!

The location was quiet and the room was comfortable. The room had a kitchen that would be convenient for a longer stay. My only complaint is that our toilet was not clean which made me wonder how clean other parts of the room were.

The location was quiet and the room was comfortable. The room had a kitchen that would be convenient for a longer stay. My only complaint is that our toilet was not clean which made me wonder how clean other parts of the room were.

Room was clean and staff friendly.

Room was clean and staff friendly.

Not a thing!

I like the hotel I just think it’s time for some upgrades there. The manager Kim was great. The staff is very good there.

I like the hotel I just think it’s time for some upgrades there. The manager Kim was great. The staff is very good there.

Staff was extremely friendly and helpful.

Staff was extremely friendly and helpful.

The room was so well accessorized, with modern kitchen appliances, and an exceptional bathroom. “All the comforts a person wishes for when traveling, at a very reasonable rate.”

The room was so well accessorized, with modern kitchen appliances, and an exceptional bathroom. “All the comforts a person wishes for when traveling, at a very reasonable rate.”

Filthy. We had stains on sheets, a nasty o we were afraid to use, beds were cheap and the springs could be easily felt. Worse than a motel 6. As a nurse I had much higher standards. They kept incorrectly charging my credit cards twice a day and even after the travel agent stepped in on day 1 to explain it to them that we had already prepaid in full. Stains on the couch which smelled like a wet dog, dirty walls, dirty window sills with spider nests inside.

Filthy. We had stains on sheets, a nasty o we were afraid to use, beds were cheap and the springs could be easily felt. Worse than a motel 6. As a nurse I had much higher standards. They kept incorrectly charging my credit cards twice a day and even after the travel agent stepped in on day 1 to explain it to them that we had already prepaid in full. Stains on the couch which smelled like a wet dog, dirty walls, dirty window sills with spider nests inside.

Very clean

Very clean

Centrally located.

Centrally located.

Nice

Nice

Easy to get to. Lots of good food around and the rooms were well kept.

Easy to get to. Lots of good food around and the rooms were well kept.

The suite was amazing and we loved r stay.

The suite was amazing and we loved r stay.

Front desk and hotel staff were very helpful friendly courteous. Makes guest very welcome. Thanks to all of them

Front desk and hotel staff were very helpful friendly courteous. Makes guest very welcome. Thanks to all of them

I had a very bad night with a sore back. I don't think the hotel contributed to it in any way.

I had a very bad night with a sore back. I don't think the hotel contributed to it in any way.

The suite with full kitchen is great! They did provide everything we need to cook a simple nice breakfast/ dinner. Sofa bed is nice and pretty new which my son enjoyed.

The suite with full kitchen is great! They did provide everything we need to cook a simple nice breakfast/ dinner. Sofa bed is nice and pretty new which my son enjoyed.

Front desk staff, excellent

Front desk staff, excellent

I like the fact that the room was clean and spacious. I do not like the fact that I booked thru Expedia they automatically put me in a handicapped room with a wet bath room. I requested to be moved but they said no because it was booked thru Expedia.

I like the fact that the room was clean and spacious. I do not like the fact that I booked thru Expedia they automatically put me in a handicapped room with a wet bath room. I requested to be moved but they said no because it was booked thru Expedia.

Highly recommended!

Highly recommended!

Comfortable room but small for all the amenities. Bed squeaky and noise from adjacent rooms could be heard.

Comfortable room but small for all the amenities. Bed squeaky and noise from adjacent rooms could be heard.

The kitchen is not equipped. No mugs or glassware. Only one large fry pan and no small pans or saute pans. Silverware and utensils are basically non existent. Forks are 5 inches long. There isn't even a spatula or a bowl to mix pancake mix up in. It also doesn't have a toaster. I have stayed in lots of hotels with mini kitchens on this trip that did. Also the website should state that there are a lot of steep stairs to get to some rooms. Dangerous when carrying bags and suitcases down.

The kitchen is not equipped. No mugs or glassware. Only one large fry pan and no small pans or saute pans. Silverware and utensils are basically non existent. Forks are 5 inches long. There isn't even a spatula or a bowl to mix pancake mix up in. It also doesn't have a toaster. I have stayed in lots of hotels with mini kitchens on this trip that did. Also the website should state that there are a lot of steep stairs to get to some rooms. Dangerous when carrying bags and suitcases down.

Overall good but the walls and roof are not noice proof.

Overall good but the walls and roof are not noice proof.

Nice place with all amenities and it was a comfortable stay. Thanks to all on-site staff in maintaining the cleanliness during this tough time.

Nice place with all amenities and it was a comfortable stay. Thanks to all on-site staff in maintaining the cleanliness during this tough time.

Nice. Nice amenities and clean. Sofa bed was a bit uncomfortable but was useful either way.

Nice. Nice amenities and clean. Sofa bed was a bit uncomfortable but was useful either way.

Super clean, friendly-helpful staff. Enjoyed our stay, thank you

Super clean, friendly-helpful staff. Enjoyed our stay, thank you

Quick & easy check in, plenty of parking, clean rooms, good location, nice & quiet - would stay again. My wife & I travel a lot, there are so many overpriced dumps....finally a place that doesn’t have a list of maintenence items, was clean and quiet.

Quick & easy check in, plenty of parking, clean rooms, good location, nice & quiet - would stay again. My wife & I travel a lot, there are so many overpriced dumps....finally a place that doesn’t have a list of maintenence items, was clean and quiet.

Close to grocery markets and restaurants. Comfortable rooms. Just priced a little to high.

Close to grocery markets and restaurants. Comfortable rooms. Just priced a little to high.

Kristin, the check in girl, was very helpful and nice. She recommended restaurants and events in town.

Kristin, the check in girl, was very helpful and nice. She recommended restaurants and events in town.

Friendly staff, clean and the room setup was ideal.

Friendly staff, clean and the room setup was ideal.

We stay here each time we go to see family and this time it was a family emergency. They are always courteous and make it so simple and fast to cjeckin and out. It is a safe secure and clean place for me and my kids.

We stay here each time we go to see family and this time it was a family emergency. They are always courteous and make it so simple and fast to cjeckin and out. It is a safe secure and clean place for me and my kids.

Awesome

Awesome

The room was not properly cleaned to reflect what needs to happen in this day and age. The coffee pot still had old grounds in it, the counter in the kitchen was dirty and the room was very heavy with deodorizer scent which smells like cheap cologne.

The room was not properly cleaned to reflect what needs to happen in this day and age. The coffee pot still had old grounds in it, the counter in the kitchen was dirty and the room was very heavy with deodorizer scent which smells like cheap cologne.

I’m guessing it’s a system-wide issue, and we were sweetly warned the night before. Due to the pandemic, there was “grab and go” breakfast items only on the morning. For us, that meant wrapped bagels, wrapped muffins, wrapped apples, and the usual coffee stand. No jams, butter, etc. We toasted our bagels back in our room, and luckily had some butter on hand. Did not take away from our visit, and is understandable during these times. Plan accordingly, peeps!

I’m guessing it’s a system-wide issue, and we were sweetly warned the night before. Due to the pandemic, there was “grab and go” breakfast items only on the morning. For us, that meant wrapped bagels, wrapped muffins, wrapped apples, and the usual coffee stand. No jams, butter, etc. We toasted our bagels back in our room, and luckily had some butter on hand. Did not take away from our visit, and is understandable during these times. Plan accordingly, peeps!

Very nice. Clean and quiet. Nice room amenities. 👍👍

Very nice. Clean and quiet. Nice room amenities. 👍👍

Maid service didn’t come once during our three night stay. The only food offered for the ‘included breakfast’ was bagels and fruit (with no toppings or spreads). Our friends ran out of toilet paper on their first night: they were told they needed to go to Safeway themselves if they wanted more. Our kitchen sink was clogged and slow to drain; disposal not working.

Maid service didn’t come once during our three night stay. The only food offered for the ‘included breakfast’ was bagels and fruit (with no toppings or spreads). Our friends ran out of toilet paper on their first night: they were told they needed to go to Safeway themselves if they wanted more. Our kitchen sink was clogged and slow to drain; disposal not working.

The place was C L E A N! staff were awesome, room was excellent with all the amenities working and in tip-top shape.

The place was C L E A N! staff were awesome, room was excellent with all the amenities working and in tip-top shape.

At 8:30 housekeeping knocked and started to enter our room. Our dog almost bolted out the door. Avoid this place at all costs.

At 8:30 housekeeping knocked and started to enter our room. Our dog almost bolted out the door. Avoid this place at all costs.

It was my 29 year anniversary. My wife and I stayed at the hotel for Valentine's day and had a great time. For our anniversary I requested the same room that we had before (which is a handicap room) and asked that a dozen roses be left in our room. I booked and payed online for the room. When we went to check in I was told that my room wasn't available and that I would have to settle for another room. We got to the room and we're sadly disappointed. Dishes were dirty,floors weren't vacuumed, pots and pans we're dirty, bathroom floors had urine on them, I could go on forever. We took plenty of pictures. So I guess it's kind of hit and miss. The first time we stayed things were great. The second time ( our anniversary) terrible experience.

It was my 29 year anniversary. My wife and I stayed at the hotel for Valentine's day and had a great time. For our anniversary I requested the same room that we had before (which is a handicap room) and asked that a dozen roses be left in our room. I booked and payed online for the room. When we went to check in I was told that my room wasn't available and that I would have to settle for another room. We got to the room and we're sadly disappointed. Dishes were dirty,floors weren't vacuumed, pots and pans we're dirty, bathroom floors had urine on them, I could go on forever. We took plenty of pictures. So I guess it's kind of hit and miss. The first time we stayed things were great. The second time ( our anniversary) terrible experience.

The staff is very helpful and suggested amazing activities in the area. The rooms are clean and comfortable.

The staff is very helpful and suggested amazing activities in the area. The rooms are clean and comfortable.

I liked that it was a relatively small property and easy to navigate. The staff was especially friendly and helpful. When my husband and I (retirees) were unloading the car, two staff members on break (we had parked at the rear) offered to assist us. They didn't have to do that. I only wish that the sofa bed had been better built. Unopened, it was very low and barely padded. Set up as a bed it would only be passable for small children. We paid for a suite so that each of us could have a separate bedroom and this was not a good solution.

I liked that it was a relatively small property and easy to navigate. The staff was especially friendly and helpful. When my husband and I (retirees) were unloading the car, two staff members on break (we had parked at the rear) offered to assist us. They didn't have to do that. I only wish that the sofa bed had been better built. Unopened, it was very low and barely padded. Set up as a bed it would only be passable for small children. We paid for a suite so that each of us could have a separate bedroom and this was not a good solution.

Room was nice and provided all our family needs especially a little extra room for our toddler girls.

Room was nice and provided all our family needs especially a little extra room for our toddler girls.

quiet - very friendly staff - large room. good value.

quiet - very friendly staff - large room. good value.

I like the location. There are lots of restaurants over there.

I like the location. There are lots of restaurants over there.

Best four nights of sleep I've ever had in a hotel. The bed was very comfortable, the room was clean, the staff was friendly, and most importantly for me, the room was QUIET. Very little to no outside noises penetrated into the room.

Best four nights of sleep I've ever had in a hotel. The bed was very comfortable, the room was clean, the staff was friendly, and most importantly for me, the room was QUIET. Very little to no outside noises penetrated into the room.

Great stay in 2 bedroom suite for a family of 6. Friendly and helpful.

Great stay in 2 bedroom suite for a family of 6. Friendly and helpful.

Only two issues: Air conditioning was too noisy in one of the bedrooms and had an musty smell. Bathroom shower was not having enough pressure.

Only two issues: Air conditioning was too noisy in one of the bedrooms and had an musty smell. Bathroom shower was not having enough pressure.

Staff was amazing. Rooms were clean & beds were comfy,

Staff was amazing. Rooms were clean & beds were comfy,

Pretty new. Liked the desk set up. Wish they had more parking....it is free, but somewhat limited in the number of spaces.

Pretty new. Liked the desk set up. Wish they had more parking....it is free, but somewhat limited in the number of spaces.

Great location, beautiful facility, nice pool, comprehensive and fresh breakfast, friendly and passionate staff, especially devan at the front desk

Great location, beautiful facility, nice pool, comprehensive and fresh breakfast, friendly and passionate staff, especially devan at the front desk

Perfect for a quick trip.

Perfect for a quick trip.

well i love from right of the bat the customer service was amazing the guy in the front desk is awwsome what ever question u asked he would answer recommend places to eat around here and places we should try out. everything clean pool was awwsome enjoyed my stay

well i love from right of the bat the customer service was amazing the guy in the front desk is awwsome what ever question u asked he would answer recommend places to eat around here and places we should try out. everything clean pool was awwsome enjoyed my stay

It would have got all 5 if it had not been for the fact that every time you turn any of the TVs back on it turns to CNN. Very cheesy! It should either tune in the last channel watching, or the first channel, channel 2. It is enough to not have me stay there again.

It would have got all 5 if it had not been for the fact that every time you turn any of the TVs back on it turns to CNN. Very cheesy! It should either tune in the last channel watching, or the first channel, channel 2. It is enough to not have me stay there again.

Found it a little odd that the full length mirror was on a wall behind a bed. Other than that, was clean and fine for a pass through place to stay.

Found it a little odd that the full length mirror was on a wall behind a bed. Other than that, was clean and fine for a pass through place to stay.

I was real upset when coming back at the Hotel late, there was no parking spots open. I had to park in another Hotel lot that was 1/2 way full, so it was a far walk. Then I forgot something and had to go back at 11:00pm. Didn’t want to take my tools out of the truck that late. The staff told me that there was a fire in town, however the excuse was not valid, there were dump trucks in 2-3 spots. Very disappointed with the amount I paid to stay. The heavy equipment could have parked in the street. I will never stay there again, should have gotten a refund for no parking facility.

Good quality rooms - great facilities, good mattress, sparkly clean.

The room was very quiet and the kitchen had all of the amenities needed. The staff was friendly and helpful.

It was clean, neat and nice stay

We stayed here for a night as we were traveling up north. Staff were friendly, the room was clean and the air conditioning kept us nice and cool as it was super hot outside. We used the pool and the staff brought out some toys for the kids which was very thoughtful. We stayed in the suite, I couldn’t find any pans, cups or cutlery, after looking I finally found them in the dishwasher.

Very clean hotel. Friendly staff and decent breakfast. The room was spacious and actually had a living room (with fold out bed), kitchen two completely separate bedrooms, both with your own tv and thermostat control (which is so nice when some people sleep in colder rooms than others). Bathroom was clean and very roomy. The only downside was the bed was a little too firm for me. But that is a personal preference. No one else in our party had an issue with the firmness. I would definitely recommend this hotel chain and particularly this location. We will definitely stay here again if we’re ever in the area!

I stayed at this property the first night that the Carr Fire was out of control. The electricity went out for a bit and there was a huge power outage on the next block. The staff was absolutely amazing! Smiles and asking if we were ok the whole time. Considering that they were the ones watching their town burn, it was amazing how wonderful they were! Very professional and kind the entire time. I was super impressed. Room was very clean and I was very glad they had small wine bottles available for purchase at the front desk.