Raleigh Marriott City Center
About Raleigh Marriott City Center
Raleigh Marriott City Center located directly opposite the Raleigh Convention Center. Guests can take a refreshing plunge in the pool or unwind in the hot tub. Free WiFi is offered throughout the hotel to Marriott Bonvoy Members. Dining options are available on-site. The property provides 15,119 sq ft of meeting and event space. All guest rooms at the Raleigh Marriott City Center are equipped with 55" TVs with on demand Netflix and Hulu TV. Every room has an private bathroom, coffee-making facilities, and a work desk. Guests of the Raleigh City Center Marriott can work out in the fitness center, featuring Peloton bikes. On-site parking and a 24-hour reception are offered for added convenience. Rye Bar and Southern Kitchen provides contemporary Southern cuisine. Guests can grab a signature cocktail at Rye Bar. Raleigh Durham International Airport is 20 minutes’ drive from the hotel. North Carolina State University is less than 10 minutes’ drive away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable rooms, and friendly staff. The location was also highly praised for its convenience and proximity to downtown amenities. However, some guests expressed dissatisfaction with the noise levels, breakfast quality, and additional charges for parking and internet service.
- Clean and comfortable rooms
- Friendly and helpful staff
- Noise levels from neighboring rooms and hallways
- Additional charges for parking and internet service
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Also Caleb at the reception desk is a rock star - excellent welcome and helpful recommendations within surrounding blocks.
- 4.5/5
Clean, comfortable and friendly
- 4.5/5
Clean, comfortable and friendly
- 4/5
Nice bar area and the hotel was very clean
- 4/5
Food was terrible weak drinks
- 5/5
The hours for the attached Starbucks were very convenient as well as the tunnel to the convention center. It became invaluable as the weather was rainy/stormy during my stay.
- 5/5
Love everything about this property! We will definitely stay again!!
- 5/5
Great location
- 5/5
The hotel in itself was beautiful
- 5/5
The hotel in itself was beautiful
- 5/5
Everything about this hotel and staff deserves a five star rating. I will definitely be back!!!
- 5/5
Delish on premise restaurant and bar. One of the best Marriotts I've ever stayed in. Room was very comfortable.
- 5/5
Thank you it was great see you again soon
- 5/5
Great experience,
- 5/5
Exceptional
- 5/5
Top to bottom great experience
- 3/5
Valet is horrible!!! You will be better parking your own car.
- 4.5/5
Superb
- 3/5
Ac unit was old and made so much noise we couldn’t sleep well. Staff wouldn’t provide an another room!
- 5/5
Everything Nothing
- 5/5
Everything Nothing
- 4/5
Location is perfect for the Convention Center. My card was charged twice. Once via Booking.com and then again by Martiott - however I was able to call and the hotel staff were very helpful with the refund.
- 5/5
Convenient location. Efficient staff. Clean room.
- 5/5
Good Room and Clean.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
The parking situation was annoying. And paying for wifi feels unnecessary.
- 5/5
Facility and rooms are very clean and pleasant. The food from the restaurant was delicious. Only not so positive thing was a staff member entered my room without knocking or checking to make sure the room was empty.
- 2.5/5
Clean room A strange hotel charges you for internet you don't use.
- 5/5
I love this property. I love my room. I was able to upgrade to a higher floor without any additional charges. I will definitely be coming back to this Marriott in Raleigh for my staycation again the front desk concierge’s were all very nice including the lady that I had.
- 5/5
It was beautiful and the staff was very pleasant. Tbe room was clean. Didn't care for the view but overall it was a good stay. There restaurants nearby and walking distance. We eat at the resturant at the hotel and the staff was very helpful.
- 5/5
It was beautiful and the staff was very pleasant. Tbe room was clean. Didn't care for the view but overall it was a good stay. There restaurants nearby and walking distance. We eat at the resturant at the hotel and the staff was very helpful.
- 5/5
Exceptional
- 5/5
Greta location and great staff! Would definitely stay here again and highly recommend!
- 5/5
Great
- 5/5
Facility was excellent.
- 4.5/5
Clean, comfortable and close to the wedding venue we were traveling to. The only issue was that the hot water at the sink was nearly scalding and difficult to temper with the cold side.
- 4.5/5
Clean, comfortable and close to the wedding venue we were traveling to. The only issue was that the hot water at the sink was nearly scalding and difficult to temper with the cold side.
- 5/5
Exceptional
- 5/5
I had a wonderful stay at a beautiful hotel in downtown Raleigh. The location is perfect—there always seems to be something happening nearby, which makes the atmosphere lively and exciting. During my stay, I even got to witness a wedding, which added a special touch to the experience. The highlight for me was definitely the breakfast buffet—it was a solid 10/10 with plenty of delicious options to choose from. Overall, a fantastic stay, and I would absolutely recommend this hotel to anyone visiting the area!
- 5/5
Awesome location
- 5/5
yes
- 5/5
Property is in a great location. Lots of restaurants within walking distance and a Starbucks right downstairs. The room was extremely clean and comfortable. Would definitely recommend this property.
- 5/5
Exceptional
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Everything was great
- 5/5
Everything was great
- 2.5/5
centrally located traffic at night was LOUD
- 2.5/5
centrally located traffic at night was LOUD
- 5/5
Exceptional
- 5/5
It was a really nice hotel. Loved it being downtown.
- 5/5
Super friendly staff from check in to valet parking to the ladies at breakfast. Also in-house restaurant food was really good with decent selections and prices
- 5/5
My friends and I go to the cons there and they are so much fun!
- 5/5
good
- 5/5
Amazing!
- 4.5/5
Fantastic location, valet parking, good food
- 4/5
The property was nice overall but one of the main reasons I picked this property was the hot tub and upon arriving we were told hot tub was out of service this was a major disappointment. The beds were comfortable and location was great.
- 5/5
All around great place… locatio, restaurant, pool for the kids, and the staff from valet to room services was beyond helpful
- 4.5/5
There were not enough staff available at check in. There was a super long wait. This is not bad on the folks checking us in.... they were working very hard. They were just overwhelmed. Management should have staffed the front desk better
- 4/5
The hotel was good but one of the reasons I picked this hotel was for the indoor pool and hot tub. The pool was great but the jets for the hot tub were not working the 2 days/nights that I stayed there which was very disappointing. Everything else was fine and the staff was great.
- 1/5
They don’t answer messages on the Expedia app or the phone. Total nightmare. Hire more people to communicate with your guests!! Totally ridiculous!!! Otherwise all was good but Lordie….
- 4/5
Very convenient to the Martin Marietta Center!
- 5/5
Very nice room and the hotel is beautiful. We had an event at the convention center so the location was so convenient. There are a decent number of restaurants within wlking distnce and parking was easy in the garage. The breakfast buffet wasn't cheap but it was convenient, delicious and had a good variety.
- 5/5
Great
- 5/5
Clean and close to the convention center
- 5/5
Clean and close to the convention center
- 4/5
The only thing to point out is the bed sheets had stains, but they were quick to change them. Everything else was good.
- 4/5
The only thing to point out is the bed sheets had stains, but they were quick to change them. Everything else was good.
- 4/5
Checkin was easy. Room was great, just wish I had requested a room at the end of the hallway. It was quiet and the room was comfortable. Parking was a little tricky! I would stay there again.
- 4/5
Checkin was easy. Room was great, just wish I had requested a room at the end of the hallway. It was quiet and the room was comfortable. Parking was a little tricky! I would stay there again.
- 1/5
We were pretty disappointed with the stay. I was flying out of RDU airport very early on Monday morning for work which was my son’s 5th birthday. We booked the room for Sunday and brought my wife, him and his brother up to stay with me before I flew out so we could celebrate his birthday a day early with him. The reason we chose this particular hotel was the close proximity to the airport but also because of the indoor pool and hot tub. We had been talking about it with our children for days. After checking in completely and we were about to head up to our room, the gentleman at the front desk waited for my wife and kids to walk away to quietly tell me that the pool and hot tub were closed due the the heater being broken. There were a lot of tears from a 5 and 7 year old.
- 1/5
We were pretty disappointed with the stay. I was flying out of RDU airport very early on Monday morning for work which was my son’s 5th birthday. We booked the room for Sunday and brought my wife, him and his brother up to stay with me before I flew out so we could celebrate his birthday a day early with him. The reason we chose this particular hotel was the close proximity to the airport but also because of the indoor pool and hot tub. We had been talking about it with our children for days. After checking in completely and we were about to head up to our room, the gentleman at the front desk waited for my wife and kids to walk away to quietly tell me that the pool and hot tub were closed due the the heater being broken. There were a lot of tears from a 5 and 7 year old.
- 5/5
Clean and friendly staff
- 5/5
Clean and friendly staff
- 5/5
The property was beautiful and clean. The staff were very friendly and accommodating.
- 5/5
great staff! I never have any problems here
- 5/5
great staff! I never have any problems here
- 5/5
Great room, excellent meal at Rye, great staff.
- 5/5
Great room, excellent meal at Rye, great staff.
- 5/5
The staff were phenomenal, room was very clean! 10/10 stars rated by my 7 year old!
- 5/5
The staff were phenomenal, room was very clean! 10/10 stars rated by my 7 year old!
- 5/5
Everything was amazing
- 5/5
Everything was amazing
- 5/5
I love staying here! Great location, friendly staff, comfortable rooms, good bar and restaurant, and the smell of the lobby is glorious! I really want to know wha scent it is.
- 5/5
I love staying here! Great location, friendly staff, comfortable rooms, good bar and restaurant, and the smell of the lobby is glorious! I really want to know wha scent it is.
- 5/5
The room was clean and staff was great
- 5/5
The room was clean and staff was great
- 5/5
The room was relaxing. The staff was accomdating and friendly!
- 5/5
The room was relaxing. The staff was accomdating and friendly!
- 5/5
great choice
- 5/5
great choice
- 3.5/5
Convenient to our destination of the Lincoln theater. House keeping came in the room next door about 730 or so in the morning and sounded like they did a complete remodel of the room. Banging of trash cans and dropping off brooms. Glad my wife is a sound sleeper.
- 5/5
Very clean room. The bed was very comfortable! However, we requested a toothbrush upon check in. One us forgot ours. We never saw said toothbrush. An oversight. We survived.
- 5/5
Very clean room. The bed was very comfortable! However, we requested a toothbrush upon check in. One us forgot ours. We never saw said toothbrush. An oversight. We survived.
- 5/5
Front desk staff, quiet floor
- 5/5
Front desk staff, quiet floor
- 5/5
Clean hotel.
- 5/5
Clean hotel.
- 5/5
Really nice room, great service & location.
- 5/5
Really nice room, great service & location.
- 5/5
Prompt staff attention, comfortable and clean. Would highly recommend.
- 5/5
Prompt staff attention, comfortable and clean. Would highly recommend.
- 5/5
Loved the location and our stay at the Marriott.
- 3.5/5
I liked the size of the rooms because I feel it helped control the desired temperature. I liked being on the 12th floor, just the elevation and to look out the windows. Great viewing, scenery. Nice fitness center. We had a double queen bedroom, and one of the beds should be replaced. The bed with the mattress next to the window popped and felt weird to my roommate. The room with the pool was very hot and stuffy, and the water was very warm too. We wanted to swim but it appeared like it would be too much like work versus relaxing and enjoying. Maybe an industrial fan could help, idk. But the place is nice, really nice.
- 5/5
The staff was very helpful. The room was very clean and comfortable. It was easy for us to attend an event at The Raleigh Convention Center.
- 1.5/5
I reserved and paid for 2 nights in a room with a king size bed. When I checked in late the first evening I was given a conference room with a foldout couch to sleep on. When went back to complain, I was told that I was assigned to that room and that no other room was available. Then, the night manager came out and told me that if I accepted that room I would be moved to another room for the next night and that I would receive a “substantial refund “. Still waiting on that refund. The first night was miserable. The mattress was about 4 inches thick and I could feel the metal frame underneath it. That will certainly be my last stay at that hotel.
- 5/5
All good
- 5/5
All good
- 5/5
Beautiful, clean, and friendly staff.
- 5/5
Beautiful, clean, and friendly staff.
- 5/5
Clean room, friendly staff.
- 5/5
Clean room, friendly staff.
- 5/5
The hotel was very nice. The location is perfect and accessible to nice restaurants and bars. The hotel sent several emails to see if we needed any thing.
- 5/5
The hotel was very nice. The location is perfect and accessible to nice restaurants and bars. The hotel sent several emails to see if we needed any thing.
- 5/5
Room was very nice, the hotel was super easy to get to and all the staff were extremely nice.
- 5/5
Room was very nice, the hotel was super easy to get to and all the staff were extremely nice.
- 5/5
Yes all of the above
- 5/5
Yes all of the above
- 5/5
Clean and comfortable beds
- 5/5
Clean and comfortable beds
- 5/5
Solid
- 5/5
Solid
- 5/5
Staff was awesome! And the room was spacious and clean.
- 5/5
Staff was awesome! And the room was spacious and clean.
- 5/5
It was very clean snd the restaurants are great Nothing
- 5/5
Staffs are very nice. Room is very clean. Indoor pool is really great. Great experiences overall!
- 5/5
Staffs are very nice. Room is very clean. Indoor pool is really great. Great experiences overall!
- 5/5
Courteous staff and clean room. Highly recommend!
- 5/5
Courteous staff and clean room. Highly recommend!
- 5/5
Great location and front desk staff was extremely friendly. The hot chocolate stand was also very nice and tasty!
- 5/5
Great location and front desk staff was extremely friendly. The hot chocolate stand was also very nice and tasty!
- 5/5
Good
- 5/5
Good
- 5/5
Valet was professional, quick check-in, easy check-out, room was clean.
- 3/5
Yes
- 3/5
Yes
- 5/5
Very courteous staff, and a spotless room. Can’t ask for much more!
- 5/5
Very courteous staff, and a spotless room. Can’t ask for much more!
- 5/5
Very clean Nothing
- 3/5
The rooms, restaurant, bar and lobby were freezing. It was a very uncomfortable atmosphere. I expect mych more from the Marriott brand.
- 3/5
The rooms, restaurant, bar and lobby were freezing. It was a very uncomfortable atmosphere. I expect mych more from the Marriott brand.
- 5/5
Clean room, amazing staff.
- 5/5
Clean room, amazing staff.
- 5/5
Nice hotel, close to lots of places in Raleigh, most in walking distance. Very clean, nice decor, friendly staff. Enjoying the complementary hot cider and hot chocolate. Nice touch!
- 5/5
Nice hotel, close to lots of places in Raleigh, most in walking distance. Very clean, nice decor, friendly staff. Enjoying the complementary hot cider and hot chocolate. Nice touch!
- 5/5
Great location, friendly staff, clean room
- 5/5
Great location, friendly staff, clean room
- 5/5
I really loved the pool—it was my favorite part of the stay. The property was clean, comfortable, and well-maintained, and the staff was polite and helpful throughout my visit. There was nothing I didn’t like. Everything met and exceeded my expectations.
- 5/5
We liked staying at hotel. Room was clean and quiet. Location is also very good. Not in the middle but with easy access to everything. Liked to have coffee shop inside.
- 5/5
We liked staying at hotel. Room was clean and quiet. Location is also very good. Not in the middle but with easy access to everything. Liked to have coffee shop inside.
- 5/5
It was so calm!
- 5/5
Clean room and good location
- 5/5
Clean room and good location
- 2.5/5
The room was small. The water never got hot just warm. Toilet was hard to flush. No sugar at coffee station in room or cups for coffee or tea in the room. Tv didnt work properly. Just 3 or 4 stations and they played the same shows over n over., we let the front desk know and they replied it was bc of rain. We stayed 3 nights and it was every day. Hot tub was not working properly and had floaties and debri init all weekend. We purchased a with breakfast option and it wasnt included. 27 dollars per day. Also had to pay for parking which wasnt revealed til we got there. Over all the price and location and service was not what i expected from a Marriott. We will not be stay there again.
- 5/5
My stay was amazing, from valet parking to the complimentary breakfast from the front desk (because it was my birthday) and access to the lounge...my stay was definitely top tier! The room was very clean and cozy and the window view was so relaxing (i was on the 9th floor). i really enjoyed my overall stay! This will be my choice everytime when i visit the city :)
- 5/5
My stay was amazing, from valet parking to the complimentary breakfast from the front desk (because it was my birthday) and access to the lounge...my stay was definitely top tier! The room was very clean and cozy and the window view was so relaxing (i was on the 9th floor). i really enjoyed my overall stay! This will be my choice everytime when i visit the city :)
- 5/5
Parking accommodations.
- 3/5
The room was clean and stocked with all the necessities one could need. However, the TV didn’t work and the food from the room delivery was horrible. Cold food. The view is awesome.
- 3/5
The room was clean and stocked with all the necessities one could need. However, the TV didn’t work and the food from the room delivery was horrible. Cold food. The view is awesome.
- 4/5
The room was clean and the property was very nice. Staff at the front desk were very welcoming.
- 4/5
The room was clean and the property was very nice. Staff at the front desk were very welcoming.
- 4/5
Great location lots of restaurants around
- 4/5
Great location lots of restaurants around
- 5/5
Room was very clean, staff was nice, great stay. Only problem was that the hot tub jets didn’t work and it wasn’t that hot
- 5/5
Room was very clean, staff was nice, great stay. Only problem was that the hot tub jets didn’t work and it wasn’t that hot
- 4.5/5
Clean Better parking
- 5/5
Excelente
- 5/5
Excelente
- 5/5
Clean room, nice staff and great location!
- 5/5
Clean room, nice staff and great location!
- 5/5
I truly appreciated the room's interior design, the see-through glass shower, the wall art, the desk design, and the light behind the TV, which was truly remarkable. The bed is modern as well, and I was super happy about the updated TV with Netflix. Checking in was brief, and the staff were kind.
- 5/5
I truly appreciated the room's interior design, the see-through glass shower, the wall art, the desk design, and the light behind the TV, which was truly remarkable. The bed is modern as well, and I was super happy about the updated TV with Netflix. Checking in was brief, and the staff were kind.
- 5/5
Staff were great!!
- 5/5
Staff were great!!
- 5/5
Clean, great location and the staff was friendly and welcoming
- 5/5
Clean, great location and the staff was friendly and welcoming
- 5/5
Good place to stay, close to everything
- 5/5
Good place to stay, close to everything
- 5/5
Wonderful stay. The staff are friendly and helpful, the rooms are clean and modern and a good size. The only complaint is the freezing indoor pool that is supposed to be heated. We loved the walkable surrounding city!
- 5/5
Wonderful stay. The staff are friendly and helpful, the rooms are clean and modern and a good size. The only complaint is the freezing indoor pool that is supposed to be heated. We loved the walkable surrounding city!
- 4/5
Bed was not comfortable
- 4/5
Bed was not comfortable
- 5/5
Very friendly staff and clean rooms/hotel.
- 5/5
Very friendly staff and clean rooms/hotel.
- 5/5
Friendly staff, clean facilities, and convenient location
- 5/5
Friendly staff, clean facilities, and convenient location
- 5/5
Nice staff and nice decent place and walkable to things.
- 5/5
Nice staff and nice decent place and walkable to things.
- 5/5
Clean, central location
- 5/5
Clean, central location
- 5/5
Visited Raleigh for a concert. The hotel was a perfect location and all I could have asked for my overnight trip. Honestly, I had such a great experience (and the water pressure was amazing), I wish I could have stayed an extra night.
- 5/5
Visited Raleigh for a concert. The hotel was a perfect location and all I could have asked for my overnight trip. Honestly, I had such a great experience (and the water pressure was amazing), I wish I could have stayed an extra night.
- 5/5
Everything was amazing. The staff were all wonderful and accommodating. Will be back soon
- 5/5
Everything was amazing. The staff were all wonderful and accommodating. Will be back soon
- 5/5
The room very clean and bathroom was too Nice location and parking is with the city but is reasonable.
- 5/5
The room very clean and bathroom was too Nice location and parking is with the city but is reasonable.
- 5/5
Very beautiful and friendly staff
- 5/5
Very beautiful and friendly staff
- 5/5
Good
- 5/5
Good
- 5/5
Great location, friendly staff, clean and spacious rooms. We are frequent travelers and extremely picky. Of course valet was expensive but it is everywhere nowadays. I can definitely recommend this hotel.
- 5/5
Great location, friendly staff, clean and spacious rooms. We are frequent travelers and extremely picky. Of course valet was expensive but it is everywhere nowadays. I can definitely recommend this hotel.
- 5/5
Warm efficient greeting for checkin. Clean room with comfortable mattress & linens. Walkable to our venue with convenient parking.
- 5/5
Warm efficient greeting for checkin. Clean room with comfortable mattress & linens. Walkable to our venue with convenient parking.
- 5/5
Great location close to everything downtown. And when I lost something, everyone I spoke to was so helpful and I was able to get it back with no problems.
- 5/5
Great location close to everything downtown. And when I lost something, everyone I spoke to was so helpful and I was able to get it back with no problems.
- 4/5
Great room over looking the downtown street
- 4/5
Great room over looking the downtown street
- 5/5
Great stay!
- 5/5
Great stay!
- 5/5
Room was nice. Great location. Nice amenities
- 5/5
Room was nice. Great location. Nice amenities
- 5/5
Great stay! Everything was perfect.
- 5/5
Great stay! Everything was perfect.
- 5/5
Excellent room cleanliness
- 5/5
Excellent room cleanliness
- 4/5
The ambient lighting behind the TV turned on at 1 o’clock in the morning for no reason. It was very disturbing.
- 4/5
The ambient lighting behind the TV turned on at 1 o’clock in the morning for no reason. It was very disturbing.
- 5/5
Great room, fast room service and pool was a nice touch to use w our toddler
- 5/5
It was a short but pleasant stay. Staff was very friendly and helpful
- 5/5
Sister and I attended a wine festival, had a blast
- 5/5
Everyone is super friendly. Greeting you as you come and go. Service was amazing. Top notch!
- 5/5
Very friendly people & clean
- 4/5
Clean room
- 4/5
Property was clean & in a great location.
- 5/5
Our stay at the Marriott was very nice. We was there for a concert and the location to everything was so convenient! They have a nice restaurant and Starbucks in the hotel but also plenty of food locations in walking distance. The room was clean, spacious and comfortable. Very quiet in the evening which was nice. The staff was really friendly and valet parking is a nice touch. There was mix up with valet and them misplacing my car but they where very apologetic and even credited the valet back to me for the inconvenience which was nice. We only stayed one night but overall I will definitely stay at this location again if I need to stay in Raleigh
- 5/5
Overall, it was a great experience. Staff was professional and great. Our time there was great. Will definitely book again.
- 5/5
Everything was nice
- 2/5
The hot tub was not well maintained. It was not at all clean and there was a lot of floating debris.
- 4/5
It was fine for an overnight stay.
- 5/5
Ideal place to say if going to a concert at Red Hat Amphitheatre. Zero complaints and will stay here again.
- 4/5
The hotel is great. The parking is very hectic. If you don't want valet parking for the extra charge the parking staff outside the entrance is very dismissive towards you. You have to find parking and then lug all your items from the car to hotel unless you want to give your keys to the valet to hold even though you don't want valet parking. The unloading at the entrance could be managed better so there is not a pile up of cars that can't move.
- 4/5
Clean room
- 5/5
Lovely and conveniently located
- 5/5
The staff was amazing!
- 5/5
Love love loved my stay
- 5/5
Great location. Room was great. Bar and Restaurant services was awesome.
- 5/5
Best time of my life
- 5/5
Clean room
- 5/5
Absolutely beautiful property! Well appointed rooms with plenty of space. The hotel bar and restaurant were very good. The bar got lively at night which made for a wonderful atmosphere.
- 5/5
Friendly helpful staff
- 5/5
Wonderful place to stay, will definitely return. Staff was so nice and accommodating.
- 5/5
NOTHING, IT WAS AMAZING WE SLEEP UNTIL 11:30!!
- 5/5
Marriott. Hotels
- 5/5
Very convenient to the Red Hat amphitheater. The hotel was very nice. Deducted one star because the hot tub was broken, and that was one reason i chose this hotel.
- 5/5
Amazing staff, all SO friendly and helpful! Room was clean, everything was perfect! Would definitely recommend!!!
- 5/5
Very clean, easy check in process. Great location for walking to concert at red hat.
- 5/5
Very friendly staff and excellent service
- 5/5
Staff was amazing! Especially restaurant (we had large group of 20) and front desk check in staff
- 5/5
Really nice ! Actually saw a celebrity!
- 4/5
Great staff
- 4/5
Lovely place to stay.
- 3/5
Was upset about being charged to use the Wi-Fi and had no complimentary breakfast
- 5/5
Professional staff and I was pleased with the cleanliness of the hotel room. We went for a concert at the Raleigh memorial auditorium and the location of the hotel was extremely convenient. I would highly recommend!
- 4/5
A good stay. All was as expected. Room was updated and clean. Location was convenient. Staff were friendly. Only issue was we were given a room that had the option to be an adjoining room and we could hear just about everything that went on next door.
- 5/5
Love it
- 5/5
Everything was great
- 5/5
Amazing as always, stayed from Wednesday to Sunday for annual SAFRE conference and Marriott is always friendly and helpful cannot say enough good things. I will always recommend you stay here for this time of year.
- 2/5
The staff had very conflicting information on self parking. The beds were not comfortable, pillows very flat. The shower drain was almost completely clogged. One quick shower had you standing in at least ankle deep water, we had two adults and two children so even worse. These are $60/night hotel issues, not $200+/night hotel issues. We feel robbed.
- 4/5
The room was nice. The common areas (restaurant, lobby, bar) are outdated and in need of a refresh.
- 5/5
Close to music venue we were attending.
- 5/5
I love a 12pm checkout. The staff was incredibly friendly. It’s connected to the convention center which is very convenient. It’s clean, beautiful, and has everything you need. Great location as well - nice place to walk around
- 5/5
Great place to stay!
- 5/5
Great stay, thank you
- 5/5
This was wonderful property. The staff were kind and helpful. The restaurant was delicious. I had two small grandchildren with me and everyone treated them nice. We visited the gym and the pool both were clean. It was very close to downtown near the museums. We went to visit. I also enjoyed the concierge parking. I’ll be back there.
- 5/5
.
- 5/5
amazing staff. helped me out with specific needs and were very courteous.
- 5/5
very nice room. great proximity. great bar
- 5/5
The staff at the desk made
- 5/5
Love this place. I’ll keep coming back until I’m unable to afford it!
- 5/5
We really enjoyed staying here. the hotel was beautiful, the staff courteous, the parking attendants were great and the location can't be beat
- 5/5
Great location and bar
- 5/5
Room was excellent. Checked me in early and that really meant a lot.
- 5/5
Loved this property!
- 5/5
Love this hotel! Staff is super friendly!
- 5/5
Lobby and rooms were BEAUTIFUL! Everyone at the front desk was helpful and pleasant even though they were overwhelmed being sold out and trying to cater to multiple guest needs. I was a bit leary staying in downtown Raleigh again after a bad experience last month with The Residence Inn 616 Salisbury Street down town. I’m glad we decided on the Raleigh Marriott Center. 5 STARS! I will definitely stay there again.
- 5/5
Very central, clean and nice stay!
- 5/5
The hotel is well appointed and is in a great location, in the heart of downtown Raleigh. We could easily walk to places like Morgan Street Food Hall and the Videri Chocolate Factory. The only drawback was the front desk staff. Something was wrong with the computer and check-in took a while. Bothe the front desk clerk and her manager weren’t rude but they seemed a bit hapless. We had to go back down to run the credit card one more time. Also, when I called to ask when the construction noise in a nearby room would stop, the same clerk said she didn’t know because mine was the first complaint she was receiving about it. She said she would find out and call me back, but she never did.
- 5/5
It was great. Very nice and nice people.
- 5/5
Good hotel, clean well presented and good sized rooms. Staff friendly and helpful
- 5/5
Good experience
- 5/5
Thank you too Stephen! He was freaking awesome.
- 5/5
The room was nice, staff was grey
- 5/5
Great!
- 5/5
Quick stay (one night). Great and convenient location.
- 5/5
Great downtown location within walking distance to the convention center. We came from out of town and stayed there to attend a concert. The hotel was clean, updated and the lobby was buzzing with energy. A few other pluses include - One, we valet parked and avoided any potential traffic/parking issues during our stay. Two, while the hotel has a restaurant, there are plenty of good restaurants within walking distance. Three, the staff was very courteous and helpful. Four, the location put us in the mix of local culture events happening in the area just outside the hotel. I would definitely stay there again.
- 5/5
Everything was beautiful, coupled with excellent service. Creating a divine experience with wonderful memories.
- 5/5
Clean, great bed, pillows and shower pressure. Nice size room. Excellent smelling toiletries. Considering activities in the area, hotel was quiet
- 5/5
The hotel was very clean and the staff was phenomenal!
- 2/5
I like the location and valet parking. The plumbing in room was terrible, the shower would not drain, and the sink kept spitting out black goop. In addition, the safe would not open and required staff to fix it. The pool was lovely. Food at bar on Friday took forever to receive. Service was a little better on Saturday, morning buffet was not warm enough for the meats served and resulted in illness after consuming on Saturday. Will continue to stay there due to convenience but will eat elsewhere.
- 4/5
The property was the perfect location for our event on Fayetteville St. My partner and I were able to walk to the event and back to the hotel with ease even with the road blocked off. The valet service was awesome and the staff were friendly upon arrival. The room was spacious and conveniently located. The sink struggled to drain, but it was just slow. The bed was comfortable, too. The onsite restaurant served delicious breakfast. The only complaint I had was that the pool area was a little chaotic with kids not being watched. It was also really stuffy in there. Overall, it was a great place to stay and the convenience was helpful. I’d definitely return!
- 5/5
Hotel room was clean and comfy! Great view of the town square and plenty of options for restaurants and fun.
- 1/5
I was supposed to have a king room and they didn’t have one available when I got there. I was giving a room with 2 queens and didn’t get offered any kind of refund
- 5/5
Wonderful check in! Excellent Valet! They took extra care to arrange a block of rooms for our family. The valet went out of their way to accommodate our needs. Would love to stay here again!
- 5/5
I will definitely be back! So many options for restaurants and bars within walking distance! The staff was fantastic and our room was gorgeous!
- 4/5
While staying in the room was enjoyable, hearing your neighbors at 2am through the walls as if they are in the room with you was not. I would suggest asking people about having rooms that have adjoined doors. Staff helped remediate the issue with the very rude guests next door, but I would have preferred not to have dealt with it at all.
- 5/5
Very nice hotel.
- 5/5
I chose the location in order to attend my niece's graduation at the Raleigh Convention Center, which was right across the street. The check-in was quick, parking was easy and the room was extremely spacious and clean. I especially loved the little touches, like the pillow spray and coffee condiments. The Starbucks in the lobby is very convenient too. I would definitely stay in this location again!
- 5/5
Great customer service and amazing location. Indoor pool and hot tub!
- 5/5
The people there are great. You can always tell a property that has great leadership because that facility has great staff and service. Highly recommend place to stay.
- 5/5
Pool & hot tub are indoors and open late…right next to gym. Great location and close to everything. Staff was helpful. Room super comfy. Big TV. Great view of city from window. Nightlife active but quiet in room! Will be back!
- 5/5
We felt very welcome and the hotel allowed us to check out an hour later! The pool was a relaxing setting. We also loved the ability to use valet and everything we did was in walking distance.
- 5/5
Amazing
- 3/5
I was very disappointed with the stay at this property. We did not find out the pool was closed until we were going to go in it on Friday night. Nothing posted on website or mentioned at check in, our room was not cleaned one day and when we asked for towels and coffee with coffee cups we did not get a full set of towels and received coffee filters with wine glasses and no creams/sugar. Plus one bed was so saggy and uncomfortable it was a good thing we had a room with two beds and able to sleep. No refund for inconvenience because I booked through expedia. I am hoping expedia can refund some fees otherwise I will think twice before using expedia or the Marriott again! Not happy with situation!
- 5/5
Check in was quick and easy with 10/10 service. Hotel is amazing, room big and comfortable. All the amenities you could ever wish for. Great place to stay.
- 4/5
Front desk staff was friendly and helpful. Rooms are fairly small.
- 5/5
Clean and safe
- 5/5
Great location and tons of amenities around the property
- 4/5
Initial parking for check in was chaotic
- 5/5
.
- 5/5
Friendly service, fantastic location, reasonably priced for the level of hotel.
- 5/5
Beautiful and well kept hotel. Great amenities. We enjoyed our stay very much.
- 5/5
Great property walkable to great restaurants and nightlife.
- 5/5
Great location, rooms were large, clean and modern. Loved having a restaurant serve breakfast, lunch and dinner. Easy check in, very friendly staff, overall a great stay.
- 3/5
Points for good were not added
- 5/5
I was able to do a pre check in the day before and requested an early check in which we were able to do. The location is great as it is within walking distance to good restaurants and shopping. The room was clean and the bed was comfortable. We had no issues during our stay and would definitely stay here again.
- 5/5
Great stay. Great staff. Wonderful bar/restaurant inside hotel. Starbucks inside too! Very walkable. Great beds
- 5/5
Convenient
- 3/5
The coffee maker was missing a piece, so no coffee. The room was average.
- 5/5
This one of the best hotel to stay in Raleigh. Valet parking is an awesome service on a busy city . Great service, I fully recommend this hotel. Great job. Thank you guys
- 5/5
Close to convention center. We stayed for basketball tournament and didn’t have to drive anywhere
- 5/5
Other than that everything was great. The bed was clean and comfortable. The shower had great water pressure. The amenities were all there. Recommended.
- 5/5
Very friendly staff, great service and an overall wonderful stay. Perfect location in the center of downtown
- 4/5
Very clean and efficient. The lobby is extremely loud when it gets busy, but the rooms are quiet. Highly recommend .
- 1/5
They wouldn’t let me change my reservation
- 5/5
Very nice hotel with cool restaurant, Starbucks, indoor pool, valet parking and near NC State. Would definitely stay there again!
- 5/5
Nice facility
- 5/5
It was clean and nice. A lot of coffee options. Parking was pricy if you leave and come back a lot.
- 5/5
We had a wonderful stay, front desk was so polite and helpful. The room was super clean! Great place.
- 5/5
Excellent
- 5/5
Good location
- 3/5
One minor issue that we had on our floor (10th floor) was with the vending machines. The card reader on the drink machine stopped working. It was able to read my debit card, accept payment, and dispense a bottle of water with no problems. When I swiped my card a second time the card reader stopped working. It would not take my card as payment nor would it take my cash nor my change when I tried paying with change. We had to go to a different floor (at midnight) to purchase a second bottle of water. Like I said that was just a minor issue. Everything else was perfect. Very nice hotel, clean, new up to date furniture and lighting, ample outlets for charging electronics, and a friendly staff. I would have given this a 10/10 if they would have had a comfortable bed to sleep in. After having to lie in the most uncomfortable and extremely hard bed all night
- 5/5
Hotel was clean and modern. Lobby, common areas, and rooms were well-appointed and clean. Only suggestion I have would be to upgrade the mattresses and the pillows. Other than that, it was a great stay!
- 5/5
Excellent!
- 5/5
hi