Economy Lodge
About Economy Lodge
Located within 10 miles of Norfolk Botanical Garden and 22 miles of King Neptune Statue on the Boardwalk, Economy Lodge Portsmouth provides rooms with air conditioning and a private bathroom in Portsmouth. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Topgolf Virginia Beach is 10 miles away and Mount Trashmore Park is 14 miles from the motel. All guest rooms in the motel are equipped with a flat-screen TV. At Economy Lodge Portsmouth, all rooms come with a private bathroom with a bath. Virginia Beach National Golf Club is 18 miles from the accommodation, while Owl Creek is 22 miles away. Norfolk International Airport is 10 miles from the property.
Amenities
- 24-hour front desk
- On-site dining
- Dry cleaning
- Self-service laundry
- Smoke-free property
Reviews
The hotel reviews collectively express extreme dissatisfaction with the cleanliness, condition, and safety of the rooms. Guests frequently report encounters with bugs, dirty sheets, and cigarette burns. Additionally, many guests describe the staff as unhelpful, rude, and unprofessional.
- Convenient location for some guests
- Comfortable bed according to some reviews
- Extreme lack of cleanliness and presence of bugs
- Unhelpful, rude, and unprofessional staff
- 1/5
The room smelled like roach spray. The tub had hair all over it. I understand the price was low but so was the effort of the upkeep. Sanitation is a must these days.
- 2/5
The room was decent, had children in the above room running and jumping and screaming most of the night .
- 1/5
That was my first time staying and my last time
- 1/5
Staff was extremely nice and helpful. Had to get a new key every night, not sure why the key system wasn't working. Had no shower curtain, even though I asked every day. Room could have used a good pressure washing...
- 3/5
It was ok
- 0.5/5
THE ALARM GOES OFF RANDOMLY AT 2AM EVERY NIGHT AND RANDOM PEOPLE KNOCKING ON MY DOOR
- 0.5/5
The bob wire fence. Sketchy area. Run down building.
- 0.5/5
The bob wire fence. Sketchy area. Run down building.
- 1/5
Room was dirty sink drains were clogged floors bathrooms everything was dirty sheets pillow cases
- 0.5/5
THE ALARM GOES OFF RANDOMLY AT 2AM EVERY NIGHT AND RANDOM PEOPLE KNOCKING ON MY DOOR
- 5/5
Nice and quiet
- 1/5
Room was nasty, floors were sticky and the bedding was dirty. The pillow was yellow! There was not even a microwave in the room and the toilet paper roll was used and in the floor. DO NOT GO HERE
- 5/5
Air conditioner
- 1/5
Very terrible hotel. No trash cans
- 1/5
After returning to the office, I was reassigned to what I was told was one of their “nicest” rooms. That was honestly alarming given the condition. The door was damaged, didn’t fully close, and the security latch was broken, which made the room feel unsafe. The TV and remote were also unreliable—we had to unplug the TV just to turn it off. The room had a very strong bleach smell that lingered for hours, which made it clear it had been heavily cleaned, but it didn’t make up for the overall condition. Beyond the room itself, the general environment of the property raised serious concerns. There was a noticeable amount of suspicious activity, and it did not feel like a safe or well-managed place to stay. I would strongly caution others before booking here.
- 1/5
Horrible room. Ac didn't work. Shower rusted dirty... The card light will turn green but didn't turn so literally had to have someone in the room at all times told them 4 times different days and they never came
- 2.5/5
Easy to find . On main rd. Wasn't very clean . Had prior customers open soap and a child's sock in the bathroom along with sticky floors.
- 2.5/5
Wasn't very clean . Had prior customers open soap and a child's sock in the bathroom along with sticky floors.
- 0.5/5
Bad
- 1/5
The room walls had mold on them there weren’t any pillowcases on the pillows which were left in a pile on the bed the linen was dirty and the front desk staff was very rude and did not provide good customer service or communication skills
- 1/5
The room walls had mold on them there weren’t any pillowcases on the pillows which were left in a pile on the bed the linen was dirty and the front desk staff was very rude and did not provide good customer service or communication skills
- 0.5/5
I need my refund I went there they said there was no room, I already ask for refund and they said they was gonna get bac
- 1/5
This hotel does not offer microwaves as it is advertised in hte pictures. The rooms weren't very clean,and they give you one towel one wash cloth and one hand towel. The bed lining was very old and thin. If I could give this place a negative zero I would
- 1/5
This hotel does not offer microwaves as it is advertised in hte pictures. The rooms weren't very clean,and they give you one towel one wash cloth and one hand towel. The bed lining was very old and thin. If I could give this place a negative zero I would
- 0.5/5
Nothing They were rude an not professional motel doors didn't close Crack in doors hole in ceiling in bathroom patches walls ever again will I go there
- 0.5/5
Nothing They were rude an not professional motel doors didn't close Crack in doors hole in ceiling in bathroom patches walls ever again will I go there
- 5/5
There was nothing I didn't like
- 5/5
I liked everything There was nothing I didn't like
- 0.5/5
I need my refund I...
- 0.5/5
Nothing It was dirty- roaches- mildew- dirty sheets- broken lock- no phone- no tv- refrigerator was broke. Just horrible
- 0.5/5
Nothing It was dirty- roaches- mildew- dirty sheets- broken lock- no phone- no tv- refrigerator was broke. Just horrible
- 1/5
The room was nasty customer service was terrible
- 1/5
The room was nasty customer service was terrible
- 3/5
All can be improved
- 3/5
All can be improved
- 5/5
Exceptional
- 0.5/5
Bad
- 1/5
Just wanted a safe place to stay
- 1/5
Just wanted a safe place to stay
- 1/5
Rooms were unsleepable and we left during the night cause it was so bad. Felt unsafe.
- 1/5
Rooms were unsleepable and we left during the night cause it was so bad. Felt unsafe.
- 1/5
Rooms were dirty smelly not enough supply..bedsheets dirty with burn
- 1/5
Rooms were dirty smelly not enough supply..bedsheets dirty with burn
- 1/5
Terrible property! 1.Shower didn't work, 2. Water leaked from the ceiling, 3. TV didn't work, 4. Bed sheets and comforters were dirty, 5. Face and hand towels looked dingy, and 6. I couldn't reach management until the morning. I pre-paid for two nights but I left after one night (because of the condition of the property). The property didn't want to give me a refund. Still, I went to stay in a different (and better) hotel the second night. A terrible experience!!
- 1/5
Terrible property! 1.Shower didn't work, 2. Water leaked from the ceiling, 3. TV didn't work, 4. Bed sheets and comforters were dirty, 5. Face and hand towels looked dingy, and 6. I couldn't reach management until the morning. I pre-paid for two nights but I left after one night (because of the condition of the property). The property didn't want to give me a refund. Still, I went to stay in a different (and better) hotel the second night. A terrible experience!!
- 2/5
Nothing, Nothing, Nothing
- 2/5
Nothing, Nothing, Nothing
- 0.5/5
Bad
- 2/5
Tub clogged, switched rooms.. alarms going off in the middle of the night
- 2/5
Tub clogged, switched rooms.. alarms going off in the middle of the night
- 5/5
Clean and clean
- 5/5
Clean and clean
- 3/5
Pleasant
- 0.5/5
No breakfast, location near busy highway This was the worse place i ever stayed, bathroom ceiling paint was chipping and falling on the floor. Commode seat was to big for toilet, electrical socket were broken, cigarettes burns in bed cover! I told the owner/manager that they need to shut the hotel down! I am also going to report them to someone in VA. It was terrible! I do have pictures, but not sure how to send to yall
- 1/5
Sketchy
- 1/5
Sketchy
- 1/5
I called ahead to see if I had to pay a security deposit for the hotel and the front desk clerk proceeded to tell me that she had to cancel my reservation because the rooms did not have working air conditioners, and she would provide a refund and then the next morning when I attempted to get my refund the front desk staff blatantly lied and try to deny my refund saying that I could’ve checked in and they would’ve helped me with the air after threatening to sue them. They finally gave me my money back.
- 1/5
I called ahead to see if I had to pay a security deposit for the hotel and the front desk clerk proceeded to tell me that she had to cancel my reservation because the rooms did not have working air conditioners, and she would provide a refund and then the next morning when I attempted to get my refund the front desk staff blatantly lied and try to deny my refund saying that I could’ve checked in and they would’ve helped me with the air after threatening to sue them. They finally gave me my money back.
- 0.5/5
Absolutely the worst service ever. There were poop stains on the sheets when I tried to cancel they locked me out of my room and only refunded 3 of the 4 nights.
- 3/5
Indian lady rude. No customer service. Towels dirty , room smells smoke..
- 3/5
Indian lady rude. No customer service. Towels dirty , room smells smoke..
- 1/5
I'm frustrated... When I tried calling the front desk, no one picked up.... I really want my money back...
- 1/5
I'm frustrated... When I tried calling the front desk, no one picked up.... I really want my money back...
- 1/5
My wife and I had a terrible experience here. We booked the room as a non smoking room only to get there and have the room smell heavily of cigarettes. Not only this, there were also several cigarette burns on the bedding as well as stains. The bathroom light did not work and the bottom of the bathtub was brown. The room was disgusting. After seeing the state of the room, we decided to not stay the night and ask for a refund. While talking to a receptionist, they claimed that the smell was from the upstairs neighbors and brushed it off when I brought up the burns in the sheets. They then refused to give a refund and would not budge. Don’t stay here if you want an enjoyable trip.
- 1/5
My wife and I had a terrible experience here. We booked the room as a non smoking room only to get there and have the room smell heavily of cigarettes. Not only this, there were also several cigarette burns on the bedding as well as stains. The bathroom light did not work and the bottom of the bathtub was brown. The room was disgusting. After seeing the state of the room, we decided to not stay the night and ask for a refund. While talking to a receptionist, they claimed that the smell was from the upstairs neighbors and brushed it off when I brought up the burns in the sheets. They then refused to give a refund and would not budge. Don’t stay here if you want an enjoyable trip.
- 1/5
Terrible
- 1/5
Terrible
- 1/5
I did refuse staying in the room and they provided me with another room and had like moth ball smell. The room didn’t have a smoke detector nor fire extinguisher.
- 1/5
I did refuse staying in the room and they provided me with another room and had like moth ball smell. The room didn’t have a smoke detector nor fire extinguisher.
- 2/5
Was able to book last minute. AC worked well. No lamp, no trash can, toilet ran entire time and dresser drawers wouldn't stay closed.
- 1/5
I wouldn’t stay here again it looks good on the website but you get there and it’s the opposite.
- 1/5
I wouldn’t stay here again it looks good on the website but you get there and it’s the opposite.
- 5/5
Very Accommodating and Close To The Venue For My Event
- 3.5/5
Privacy, amenities, and very good value. Staff was passive aggressive, lots of bugs, and the fire alarm goes off in the middle of the night on some nights. It can take a while for them to shut it off, and there are no refunds.
- 1/5
Bed bugs and other bugs. Fire alarm went off at 4AM.
- 1/5
Bed bugs and other bugs. Fire alarm went off at 4AM.
- 3/5
Place was cheap and the AC worked great. Staff were very helpful. Only issue I had is fire alarm systems going off both nights.
- 3/5
Place was cheap and the AC worked great. Staff were very helpful. Only issue I had is fire alarm systems going off both nights.
- 1/5
No microwave dirty towels and sheets
- 1/5
No microwave dirty towels and sheets
- 5/5
Great experience, love staying here
- 5/5
Great experience, love staying here
- 3/5
Indian woman at desk was very attentive and paid attention to what was going on around the place. The room could have used a lamp but Ok overall
- 3/5
Indian woman at desk was very attentive and paid attention to what was going on around the place. The room could have used a lamp but Ok overall
- 3/5
Room was clean and comfortable. The clientele sketchy. The staff were polite and helpful.
- 3/5
Room was clean and comfortable. The clientele sketchy. The staff were polite and helpful.
- 4/5
Ok place for the price.
- 4/5
Ok place for the price.
- 5/5
Everything good
- 5/5
Everything good
- 1/5
Just only provide a room of sleeping.
- 1/5
Just only provide a room of sleeping.
- 1.5/5
Hotel was close to the wedding I was attending. Check out was easy. Sent me to a room that wasn’t ready - door was open, trash still there, sheets undone. Put us in a different room. The sheets and towels had stains on them.
- 2/5
First off the hotel tried to check me in by charging my credit card that was on file before I was even there to physically Check-in. Because they could not charge the card. I had on file to hold the reservation. They canceled my original reservation. While in route to the location For my Stay, I had to panic and redo a new reservation in order to get a room for that evening. Otherwise I had nowhere to stay. After checking in the room was in poor quality floor was sagging. Lights did not work no towels to take a shower, The TV was broken and would only be on one channel. I could not turn TV off without physically getting up and turning it off. Overall, the money I spent was not worth even $20 for that stay. They are not supposed to check you in until you are physically present. And they tried to charge the card and check me in when I hadn't even left my home yet. Therefore, because they were unable to charge my card. They canceled my reservation. Had I not called to let them know I was going to be late. I would have never known that I didn't have a room to stay in. The nice lady that checked me in was kind however the gentleman that answered the phone was not. That location needs to do A LOT better if they want more business!
- 2/5
First off the hotel tried to check me in by charging my credit card that was on file before I was even there to physically Check-in. Because they could not charge the card. I had on file to hold the reservation. They canceled my original reservation. While in route to the location For my Stay, I had to panic and redo a new reservation in order to get a room for that evening. Otherwise I had nowhere to stay. After checking in the room was in poor quality floor was sagging. Lights did not work no towels to take a shower, The TV was broken and would only be on one channel. I could not turn TV off without physically getting up and turning it off. Overall, the money I spent was not worth even $20 for that stay. They are not supposed to check you in until you are physically present. And they tried to charge the card and check me in when I hadn't even left my home yet. Therefore, because they were unable to charge my card. They canceled my reservation. Had I not called to let them know I was going to be late. I would have never known that I didn't have a room to stay in. The nice lady that checked me in was kind however the gentleman that answered the phone was not. That location needs to do A LOT better if they want more business!
- 1/5
Una experiencia horrible el lugar está muy sucio
- 1/5
Una experiencia horrible el lugar está muy sucio
- 1/5
Unclean property where the manager is more concerned about FaceTiming with his friend than checking us in. First room not made up, second room looked like it was already slept in. Bugs crawling around. Clothes under the stairs. Unclean lobby. Do not recommend.
- 1/5
Unclean property where the manager is more concerned about FaceTiming with his friend than checking us in. First room not made up, second room looked like it was already slept in. Bugs crawling around. Clothes under the stairs. Unclean lobby. Do not recommend.
- 1/5
Check in was good, room size was ok. The toilet was extremely noisy when you would flush. The sink drain was clogged up. They only give you two towels. I went in the morning to ask for another towel and was told no. I would never stay here again
- 1/5
Check in was good, room size was ok. The toilet was extremely noisy when you would flush. The sink drain was clogged up. They only give you two towels. I went in the morning to ask for another towel and was told no. I would never stay here again
- 1/5
We booked two non-smoking rooms for five people and were immediately hit with the strong smell of cigarettes masked poorly by air freshener. Both rooms reeked. The sheets were filthy and stained with what appeared to be bodily fluids—completely unacceptable. There were cigarette burn holes in the sheets, and the pillows were yellow with drool stains. We weren’t expecting luxury, just cleanliness, and this place couldn’t even deliver that. When we approached the manager, she became defensive and raised her voice. Instead of addressing the issue, she blamed us for checking in half an hour early—as if that somehow justified the nasty sheets and lack of basic hygiene. When I asked for her boss, she insisted she was the highest authority. Totally unprofessional. Thankfully, we booked through Expedia, which refunded us for one night. But we were only in those rooms for five minutes—just long enough to realize we couldn't stay. Avoid this place at all costs. Hygiene, professionalism, and basic hospitality were completely absent.
- 1/5
We booked two non-smoking rooms for five people and were immediately hit with the strong smell of cigarettes masked poorly by air freshener. Both rooms reeked. The sheets were filthy and stained with what appeared to be bodily fluids—completely unacceptable. There were cigarette burn holes in the sheets, and the pillows were yellow with drool stains. We weren’t expecting luxury, just cleanliness, and this place couldn’t even deliver that. When we approached the manager, she became defensive and raised her voice. Instead of addressing the issue, she blamed us for checking in half an hour early—as if that somehow justified the nasty sheets and lack of basic hygiene. When I asked for her boss, she insisted she was the highest authority. Totally unprofessional. Thankfully, we booked through Expedia, which refunded us for one night. But we were only in those rooms for five minutes—just long enough to realize we couldn't stay. Avoid this place at all costs. Hygiene, professionalism, and basic hospitality were completely absent.
- 1/5
This room was so terrible we left. When i requested a refund i was denied by both the hotel and hotels.com. We will not be booking through hotels.com
- 1/5
This room was so terrible we left. When i requested a refund i was denied by both the hotel and hotels.com. We will not be booking through hotels.com
- 1/5
Owners make you pay a 25 deposit when clearly the websites states no additional fees. They say it’s a deposit and you will get back at checkout. Straight up lies.
- 1/5
Owners make you pay a 25 deposit when clearly the websites states no additional fees. They say it’s a deposit and you will get back at checkout. Straight up lies.
- 1/5
A room that has no hot water and has clearly been patched up
- 1/5
A room that has no hot water and has clearly been patched up
- 1.5/5
Price No microwave in the room
- 3.5/5
Floor was sticky from excessive gleaning product left on floor.
- 4/5
The location was convenient
- 0.5/5
Additionally, I waited 30 minutes for the office manager to get off her phone as she was conducting a personal conversation before she would help me. When she finally started tge check in, she acting like they could not find my reservation because they didn't want to honor the price then because the price was so low online they charged me a $25 deposit. The towels in the room were dirty the Bed had stains on it and was dirty
- 1/5
This property has horrible customer service unprofessional rude and beyond disgusting.
- 1/5
This property has horrible customer service unprofessional rude and beyond disgusting.
- 3/5
The room was nice the property was clean the owner was nice.They don't have a ice machine that's a down fall other then that it cool little spot to chill at restaurant are close by
- 3/5
The room was nice the property was clean the owner was nice.They don't have a ice machine that's a down fall other then that it cool little spot to chill at restaurant are close by
- 2/5
The heater in the room didn't work. The drain in both the sink and the shower were clogged and I had to buy drain-o and cleaning supplies to make it sanitary enough to shower in. The floors were not swept so even after getting out of the shower I had to immediately put on socks. I also had to buy washcloths because none came with the room. Every night there was either someone screaming in the parking lot until the wee hours of the morning, fire alarms going off, or cop cars in the parking lot.
- 2/5
The heater in the room didn't work. The drain in both the sink and the shower were clogged and I had to buy drain-o and cleaning supplies to make it sanitary enough to shower in. The floors were not swept so even after getting out of the shower I had to immediately put on socks. I also had to buy washcloths because none came with the room. Every night there was either someone screaming in the parking lot until the wee hours of the morning, fire alarms going off, or cop cars in the parking lot.
- 3/5
Sheets had some stains but were clean otherwise. Odd crack in the floor by the door but the room was intact. TV wouldn't change off of Bravo but that could just be that the cable box was mounted in an odd location where the remote couldn't reach it.
- 3/5
Sheets had some stains but were clean otherwise. Odd crack in the floor by the door but the room was intact. TV wouldn't change off of Bravo but that could just be that the cable box was mounted in an odd location where the remote couldn't reach it.
- 0.5/5
Everything!! Spent 70$ didn't stay longer than one hour. Tried to get her to fix the lock or move me and she told me to rebook knowing it would charge me again if I don't get my money back from booking.com I'm going to start a class action civil suit.
- 1/5
The place was very dirty
- 1/5
The place was very dirty
- 1/5
The room smelled AWFUL!!!!! It had dry blood on the door that I didn't notice until it was to late. The tub was stained with nastiness. Spiders and other bugs were in the room as if they rented it. No outlets to charge your devices. I had to unplug the dirty microwave. It was alot of drugs and prostitution going on. I would have been better sleeping in my car.... it won't let me upload the pictures but if I could i would.
- 1/5
The room smelled AWFUL!!!!! It had dry blood on the door that I didn't notice until it was to late. The tub was stained with nastiness. Spiders and other bugs were in the room as if they rented it. No outlets to charge your devices. I had to unplug the dirty microwave. It was alot of drugs and prostitution going on. I would have been better sleeping in my car.... it won't let me upload the pictures but if I could i would.
- 1/5
That place is sad
- 1/5
That place is sad
- 0.5/5
I have one dirty towel thank God I had enough sense to bring my own clean towels no trash cans no refrigerator no mic wave and the hotel manager burst into my room. Hit me with the door and a lot more
- 1.5/5
Walked in and the room was okay, nothing fancy when staying in a motel. However, walked in the bathroom to the bathtub full of milky water… Told the front desk that it was stopped up, even took a picture of it to prove it, and was told that it would be fixed the same day while I was out. Came back and it wasn’t. Luckily, I could wash my hair in the sink, which wasn’t a big deal. Just wish that management would take better care of their rooms.
- 1/5
not attractive at all, not returning
- 1/5
not attractive at all, not returning
- 1/5
I had a reservation there I went into the room someone else was sleeping in the bed went back down to the check in office I got stuck in the office over 10 minutes due to the main door had locked me in couldn't get out I went into Panama mood ASAP the manager had to uncrew the lock off the door,3 incident was when i got off work i wasn't able to get my room due to the door messed up I went into another room this was the 4th time I went into another room thus was was moody,smell urine,plus it's was under rentavation.i asked for a refund i was told that I couldn't get no refund. I went to another hotel in paid more with better service there. Please don't stay there it's very poor Expedia will allow them to put in false information for the property if you looking what you see its not what you are getting...
- 1/5
I had a reservation there I went into the room someone else was sleeping in the bed went back down to the check in office I got stuck in the office over 10 minutes due to the main door had locked me in couldn't get out I went into Panama mood ASAP the manager had to uncrew the lock off the door,3 incident was when i got off work i wasn't able to get my room due to the door messed up I went into another room this was the 4th time I went into another room thus was was moody,smell urine,plus it's was under rentavation.i asked for a refund i was told that I couldn't get no refund. I went to another hotel in paid more with better service there. Please don't stay there it's very poor Expedia will allow them to put in false information for the property if you looking what you see its not what you are getting...
- 1/5
This is a terrible place ….no microwave or refrigerator in some of the rooms !!
- 1/5
This is a terrible place ….no microwave or refrigerator in some of the rooms !!
- 3/5
It's what I expected
- 3/5
It's what I expected
- 1/5
The room in general was very run down. there were only a couple outlets, the bathroom light did not work and the cover was off with exposed wires. The tub was very nice but the door had to remain open to shower. The tv/remote did not work. we could get the tv to turn on but had no options for stations. the 1 outlet by the bed was closer to the window than the bed, and our things would not stay plugged in. There were cobwebs in the corners. Overall was not impressed. Would not recommend this place to people.
- 1/5
The room in general was very run down. there were only a couple outlets, the bathroom light did not work and the cover was off with exposed wires. The tub was very nice but the door had to remain open to shower. The tv/remote did not work. we could get the tv to turn on but had no options for stations. the 1 outlet by the bed was closer to the window than the bed, and our things would not stay plugged in. There were cobwebs in the corners. Overall was not impressed. Would not recommend this place to people.
- 1/5
You get what you pay for
- 1/5
You get what you pay for
- 1/5
The door handle was about to come off there was burn holes in sheets fire alarm not In ceiling and room smelled like cigarettes smoke when it was a non smoking room.
- 1/5
The door handle was about to come off there was burn holes in sheets fire alarm not In ceiling and room smelled like cigarettes smoke when it was a non smoking room.
- 1/5
I would not recommend this establishment for accomodations. The staff does not answer the phone when you call.The room was dirty, the air conditioner cover fell off the unit, the toilet paper holder fell apart from the wall... not to mention 2 big roaches sighted in the bathroom! Apon our arrival for check in it took staff 20 minutes to even help us.We called from the room at least 4 times to complain, but never an answer. We were charged a $50 deposit when we got there... I had already paid for the room prior to our arrival! Not happy at all! Do yourself and your family a favor.... book somewhere else!
- 1/5
I would not recommend this establishment for accomodations. The staff does not answer the phone when you call.The room was dirty, the air conditioner cover fell off the unit, the toilet paper holder fell apart from the wall... not to mention 2 big roaches sighted in the bathroom! Apon our arrival for check in it took staff 20 minutes to even help us.We called from the room at least 4 times to complain, but never an answer. We were charged a $50 deposit when we got there... I had already paid for the room prior to our arrival! Not happy at all! Do yourself and your family a favor.... book somewhere else!
- 1/5
Had to call the police to check in. The lady at the front office claimed she could not give me a room despite me providing her with proof of reservation. Was rude. Once the police showed up she magically found my room
- 1/5
Had to call the police to check in. The lady at the front office claimed she could not give me a room despite me providing her with proof of reservation. Was rude. Once the police showed up she magically found my room
- 1/5
This place absolutely did not meet my standards based the pictures posted on the site. My first room was horrible. The wall had a big water stain and mold on it, the wall was falling apart. There were roaches, sewer flies and spiders in the room. It smelled awful. The fridge was leaning and also had bugs in it. The tv did not work. The floor was sticky and dirty. I went to the front to be moved. The second room was better, but still had an awful smell. One of the beds had cigarette burns in the blanket. The bathroom door was damaged at the bottom and taped together. The aesthetic of the outside just looked run down and unkept. It is across from a recovery center so I believe some people live here as well. The parking lot had broken glass in it. The front door of the “lobby” was broken. It was just overall terrible. My kids didn’t even want to take a shower. I will never stay here again.
- 1/5
This place absolutely did not meet my standards based the pictures posted on the site. My first room was horrible. The wall had a big water stain and mold on it, the wall was falling apart. There were roaches, sewer flies and spiders in the room. It smelled awful. The fridge was leaning and also had bugs in it. The tv did not work. The floor was sticky and dirty. I went to the front to be moved. The second room was better, but still had an awful smell. One of the beds had cigarette burns in the blanket. The bathroom door was damaged at the bottom and taped together. The aesthetic of the outside just looked run down and unkept. It is across from a recovery center so I believe some people live here as well. The parking lot had broken glass in it. The front door of the “lobby” was broken. It was just overall terrible. My kids didn’t even want to take a shower. I will never stay here again.
- 1/5
Property management very rude was a waste of my money I'm pissed
- 1/5
Property management very rude was a waste of my money I'm pissed
- 1/5
Never stayed the area was not safe
- 1/5
Never stayed the area was not safe
- 1/5
Woke up with bug bites. No heat. No toilet paper. Loud neighbors & outside until 5:30 am. People living at Hotel. People coming and going all night long. Burn holes in bedding. Dirty room. $74 way overpriced. Rude
- 1/5
Woke up with bug bites. No heat. No toilet paper. Loud neighbors & outside until 5:30 am. People living at Hotel. People coming and going all night long. Burn holes in bedding. Dirty room. $74 way overpriced. Rude
- 1/5
No toilet paper air conditioner kept falling part no rags bed very loud curtains barely sealed the window room 138 toilet have burn marks an the mirror
- 1/5
No toilet paper air conditioner kept falling part no rags bed very loud curtains barely sealed the window room 138 toilet have burn marks an the mirror
- 1/5
Disgusting
- 1/5
Disgusting
- 1/5
Living conditions there is not good.. Condemn the whole hotel..
- 1/5
Living conditions there is not good.. Condemn the whole hotel..
- 1/5
The worker's are disrespectful, no customer service skills...
- 1/5
The worker's are disrespectful, no customer service skills...
- 1/5
Upon doing research on the internet for pet friendly locations this location was recommended. I booked on hotels.com and proceeded to check into the hotel. After traveling all day I failed to see the sign on the window "no dogs" I assumed all was well seeing how the website specified "pet friendly". I was never asked if I had any dogs nor was it addressed online for an additional fee, of which I would have paid. I got settled and while bringing my dog (boxer) into the room, my boyfriend was approaching the room when the lady in the office (red box braids) yelled. "Y'all gotta check out, you can't have dogs here". Meanwhile he enters the room to tell me we have to leave. We immediately started to make other arrangements to take our babies elsewhere. About 10 minutes lapsed when there was an extremely hard bang on the door. Upon opening there was a black car with 3 occupants and the office manager. My boyfriend trying to explain we were preparing to take them somewhere. She was very demanding and aggressive outside the door. Telling us it was too late and she was deactivating our room key and evicting us. I called the police and because it was her demand we were threatened with trespassing charges and had to leave the property without arrangements to stay somewhere. Now we are 5 hours from home and on the streets at 12am. I don't think this is the policy or ethics of Days Inn. I've stayed at many nice Days inn hotels and never experienced anything of this magnitude.
- 1/5
Upon doing research on the internet for pet friendly locations this location was recommended. I booked on hotels.com and proceeded to check into the hotel. After traveling all day I failed to see the sign on the window "no dogs" I assumed all was well seeing how the website specified "pet friendly". I was never asked if I had any dogs nor was it addressed online for an additional fee, of which I would have paid. I got settled and while bringing my dog (boxer) into the room, my boyfriend was approaching the room when the lady in the office (red box braids) yelled. "Y'all gotta check out, you can't have dogs here". Meanwhile he enters the room to tell me we have to leave. We immediately started to make other arrangements to take our babies elsewhere. About 10 minutes lapsed when there was an extremely hard bang on the door. Upon opening there was a black car with 3 occupants and the office manager. My boyfriend trying to explain we were preparing to take them somewhere. She was very demanding and aggressive outside the door. Telling us it was too late and she was deactivating our room key and evicting us. I called the police and because it was her demand we were threatened with trespassing charges and had to leave the property without arrangements to stay somewhere. Now we are 5 hours from home and on the streets at 12am. I don't think this is the policy or ethics of Days Inn. I've stayed at many nice Days inn hotels and never experienced anything of this magnitude.
- 2/5
I hardly ever leave a review for anywhere but felt the need to do so. This was just for one night so no big deal, right? This place has non running partially dismantled cars in the parking lot (more than a couple). The rooms are outdated. There were visible holes. The bed coverings had several obvious cigarette burn holes. You might say I could have asked for another room but I highly doubt it would have been any better. This is not a place I would recommend at all. I am not extremely picky like some but this was definitely not a good choice. I knew it was not the Hilton but this doesn’t even deserve the ratings it has been given.
- 2/5
I hardly ever leave a review for anywhere but felt the need to do so. This was just for one night so no big deal, right? This place has non running partially dismantled cars in the parking lot (more than a couple). The rooms are outdated. There were visible holes. The bed coverings had several obvious cigarette burn holes. You might say I could have asked for another room but I highly doubt it would have been any better. This is not a place I would recommend at all. I am not extremely picky like some but this was definitely not a good choice. I knew it was not the Hilton but this doesn’t even deserve the ratings it has been given.
- 2/5
The place was falling apart. Bathroom door fell off the hinges, shower curtain rod was super loose and dangerous. TILE floor was loose and could easily cut someone. Not only all of that… All the bedsheets had holes in them from cigar ashes. As soon as you walk in you get that smoke smell. For 109$ this was not worth it at all. They should really be pricing way less if this is how they treat the rooms. It didn’t even look like they cleaned the sheets. The floor had this weird sticky residue by the bed. Walls were filthy. Gross gross gross
- 2/5
The place was falling apart. Bathroom door fell off the hinges, shower curtain rod was super loose and dangerous. TILE floor was loose and could easily cut someone. Not only all of that… All the bedsheets had holes in them from cigar ashes. As soon as you walk in you get that smoke smell. For 109$ this was not worth it at all. They should really be pricing way less if this is how they treat the rooms. It didn’t even look like they cleaned the sheets. The floor had this weird sticky residue by the bed. Walls were filthy. Gross gross gross
- 2/5
There was mold in the bathroom and something kept biting me in the beds
- 2/5
There was mold in the bathroom and something kept biting me in the beds
- 1/5
Got a non smoking room that had cigarettes smell and a cigarette bud in there. Flies everywhere!!
- 1/5
Got a non smoking room that had cigarettes smell and a cigarette bud in there. Flies everywhere!!
- 1/5
This was literally the worst hotel I have ever stayed in. Where do I start... There was a person sleeping in the check-in that was not of sound mind, the room was dirty, there wasn't even sheets on one of the beds, everything was falling apart, the door barely closed. Literally the worst place I've ever stayed in. Not sure how it's even in business
- 1/5
This was literally the worst hotel I have ever stayed in. Where do I start... There was a person sleeping in the check-in that was not of sound mind, the room was dirty, there wasn't even sheets on one of the beds, everything was falling apart, the door barely closed. Literally the worst place I've ever stayed in. Not sure how it's even in business
- 1/5
Roaches in bed, doorframes and table…. Confirmed visually by employee
- 1/5
Roaches in bed, doorframes and table…. Confirmed visually by employee
- 1/5
This property was disgusting. There were roaches in the room and in the lobby when checking in. No closet to hang your clothes, no hangers, the fridge was at room temperature, no place to charge your phone. Everything felt dirty - I didn't want to touch anything.
- 1/5
This property was disgusting. There were roaches in the room and in the lobby when checking in. No closet to hang your clothes, no hangers, the fridge was at room temperature, no place to charge your phone. Everything felt dirty - I didn't want to touch anything.
- 1/5
kept getting locked in bathroom something wrong with knob kids had to freak out just to stick something in door knob to turn it very scary they didnt know how to get out of room to get help..very scary had to walk them through a coaching on how to unlock door while i was locked in.. now what if no one was here no one would here me and i told the attendant i was very scared she acted as if i were lying..i told her i did want room another night since my stuff already unloaded i asked could i have some type of discount she says nope..that’s horrible
- 1/5
kept getting locked in bathroom something wrong with knob kids had to freak out just to stick something in door knob to turn it very scary they didnt know how to get out of room to get help..very scary had to walk them through a coaching on how to unlock door while i was locked in.. now what if no one was here no one would here me and i told the attendant i was very scared she acted as if i were lying..i told her i did want room another night since my stuff already unloaded i asked could i have some type of discount she says nope..that’s horrible
- 1/5
I am use to five star hotels so I know my bar is a little high when it comes to ratings. However this would have been a low rating even for someone who has never traveled. The hotel was old and run down looking. My reservation was cancelled and I did not cancel. The staff was nice and I was able to make another reservation very quickly. The towels had spots on them. The bathroom celling had a whole in it. Then later that night we heard gunshots. For me not a good experience
- 1/5
I am use to five star hotels so I know my bar is a little high when it comes to ratings. However this would have been a low rating even for someone who has never traveled. The hotel was old and run down looking. My reservation was cancelled and I did not cancel. The staff was nice and I was able to make another reservation very quickly. The towels had spots on them. The bathroom celling had a whole in it. Then later that night we heard gunshots. For me not a good experience
- 1/5
They rented a room without charging bed sheets. I had to get fresh one from the front desk and made my own bed. If it wasn’t late I would have walked away
- 1/5
They rented a room without charging bed sheets. I had to get fresh one from the front desk and made my own bed. If it wasn’t late I would have walked away
- 4/5
At the time me and family are here. And we have been here a year and a half. It's been nice overall. Price could be better with the time. Family is happy, so I'm happy. Nice atmosphere. Friendly people overall.
- 4/5
At the time me and family are here. And we have been here a year and a half. It's been nice overall. Price could be better with the time. Family is happy, so I'm happy. Nice atmosphere. Friendly people overall.
- 3/5
Suspicious activity.
- 3/5
Suspicious activity.
- 4/5
Spiritually was a success. I can't explain in full detail. However a great HOOD spot
- 4/5
Spiritually was a success. I can't explain in full detail. However a great HOOD spot
- 1/5
Again every time I complain about something I'm told it's non-refundable so I'm spending $80 a night to stay here cuz I'm forced to for work in unsuitable conditions that I've complained about
- 1/5
Again every time I complain about something I'm told it's non-refundable so I'm spending $80 a night to stay here cuz I'm forced to for work in unsuitable conditions that I've complained about
- 1/5
I've been staying at this hotel for months it's the same thing as the AC doesn't work as a cable doesn't work every night you can't even get the staff to accommodate you on anything booked for a week here for 375 and they still haven't came and fixed the AC or the cable and told me it's not refundable
- 1/5
I've been staying at this hotel for months it's the same thing as the AC doesn't work as a cable doesn't work every night you can't even get the staff to accommodate you on anything booked for a week here for 375 and they still haven't came and fixed the AC or the cable and told me it's not refundable
- 3/5
Broken ceramic floors... mold... sketchy people. Smoking smell in all 3 rooms we had. Queen size sheet for king size bed. No fitted sheet. No cover (quilt/comforter) dirty pillows
- 3/5
Broken ceramic floors... mold... sketchy people. Smoking smell in all 3 rooms we had. Queen size sheet for king size bed. No fitted sheet. No cover (quilt/comforter) dirty pillows
- 3/5
The hotel was not comfortable and the room was not that clean
- 3/5
The hotel was not comfortable and the room was not that clean
- 3/5
It was okay. Enough for an overnight stay in the city. Check in was very quick and easy. The room needed upgrading. The ceiling was peeling in areas, a light over the sink didnt work, the bed had a bed spring box that makes a loud noise if you hit it, the walls was peeling, the bathroom had crayon marks on the door and the toilet made a high pitch sound when you flushed. The walls are very thin for next door and the people above you. Itwasjust cheap and convenient for an overnight stay to visit ODU.
- 3/5
It was okay. Enough for an overnight stay in the city. Check in was very quick and easy. The room needed upgrading. The ceiling was peeling in areas, a light over the sink didnt work, the bed had a bed spring box that makes a loud noise if you hit it, the walls was peeling, the bathroom had crayon marks on the door and the toilet made a high pitch sound when you flushed. The walls are very thin for next door and the people above you. Itwasjust cheap and convenient for an overnight stay to visit ODU.
- 1/5
The room was terrible. Broken tiles on bathroom floor. Shower curtain rod was broken. Towels were stained. Mirror had writing on it. Pillows were horrible. Comforter had cigarette burns. Only stayed there because it was last minute and everything decent was booked.
- 1/5
The room was terrible. Broken tiles on bathroom floor. Shower curtain rod was broken. Towels were stained. Mirror had writing on it. Pillows were horrible. Comforter had cigarette burns. Only stayed there because it was last minute and everything decent was booked.
- 4/5
- 4/5
- 1/5
2-3 inch gap under door that emit constant outside lights bathroom shower dirty Manager would not refund money for 2nd night stay and also rented room to new customer. customer got angry when I opened door ith same key as I was issued night before
- 1/5
2-3 inch gap under door that emit constant outside lights bathroom shower dirty Manager would not refund money for 2nd night stay and also rented room to new customer. customer got angry when I opened door ith same key as I was issued night before
- 1/5
The lady that run it during the day was very rude. She hung up the phone on me 3 times while trying to ask questions. The sheets and comforter had burn holes in these from cigarettes. It was supposed to be a nok smoking room. Woke up to a roach on my pillow. Roaches in the corners of the bathroom. Poop on the bathroom wall. Was woken up to people laughing and partying right outside the room and office. 1:30am and no one made them calm down. Dont think your doing yourself a favor and saving money here. Its worth the money to go somewhere else. NEVER AGAIN WILL I STAY HERE AT THIS PLACE! Ive already spread the word to friends and telling them not to go!!!!!!! Wish i could have gotten money back!!! Thats money ill never see again and wasted on a lousey room when i should have went to a little more pricey of a room
- 1/5
The lady that run it during the day was very rude. She hung up the phone on me 3 times while trying to ask questions. The sheets and comforter had burn holes in these from cigarettes. It was supposed to be a nok smoking room. Woke up to a roach on my pillow. Roaches in the corners of the bathroom. Poop on the bathroom wall. Was woken up to people laughing and partying right outside the room and office. 1:30am and no one made them calm down. Dont think your doing yourself a favor and saving money here. Its worth the money to go somewhere else. NEVER AGAIN WILL I STAY HERE AT THIS PLACE! Ive already spread the word to friends and telling them not to go!!!!!!! Wish i could have gotten money back!!! Thats money ill never see again and wasted on a lousey room when i should have went to a little more pricey of a room
- 2/5
The a/c work pretty good.
- 2/5
The a/c work pretty good.
- 2/5
A lady had the audacity to offer my husband five dollars to take her somewhere!! And he noticed a lot of traffic going in and out one of the rooms with multiple cars pulling up and driving off. The only thing I would say was they did come and replaced our towels twice during our visit.
- 2/5
A lady had the audacity to offer my husband five dollars to take her somewhere!! And he noticed a lot of traffic going in and out one of the rooms with multiple cars pulling up and driving off. The only thing I would say was they did come and replaced our towels twice during our visit.
- 1/5
The rooms are very old and damaged. They smelled like cigarettes and there were cockroaches everywhere, even in the beds. The mirrors had cracks on them. Floors were very dirty and the toilet paper has to sit on the toilet because the dispenser was missing. The window curtains were also damaged and not hung correctly because of the damage.
- 1/5
The rooms are very old and damaged. They smelled like cigarettes and there were cockroaches everywhere, even in the beds. The mirrors had cracks on them. Floors were very dirty and the toilet paper has to sit on the toilet because the dispenser was missing. The window curtains were also damaged and not hung correctly because of the damage.
- 1/5
The room was dirty, the blankets had burned holes in them, there was spiders and roaches crawling around and the toilet had pee in it.
- 1/5
The room was dirty, the blankets had burned holes in them, there was spiders and roaches crawling around and the toilet had pee in it.
- 1/5
Falls advertisement I drove from Philly to Virginia Beach expected to have a pool and it wasn't one the room smell like pee and my 2-year-old son found a condom in the bathroom I will never book again
- 1/5
Falls advertisement I drove from Philly to Virginia Beach expected to have a pool and it wasn't one the room smell like pee and my 2-year-old son found a condom in the bathroom I will never book again
- 1/5
The property was just really disgusting.. the rooms have been renovated, but not to my standards of staying out of town. I was highly dissatisfied
- 1/5
The property was just really disgusting.. the rooms have been renovated, but not to my standards of staying out of town. I was highly dissatisfied
- 1/5
This place is awful..
- 1/5
This place is awful..
- 1/5
This place had to be the worst. The Rooms smell, the towels where filthy & the front desk suck. I had to book with another hotel. Save your money & go else where.
- 1/5
This place had to be the worst. The Rooms smell, the towels where filthy & the front desk suck. I had to book with another hotel. Save your money & go else where.
- 1/5
The service was terrible the floors was dirty the ceeling was falling through in one of the bathrooms. The bed sheets was dirty and then had a attitude when i asked them to change it. Never will i ever stay there again. I do not recomend
- 1/5
The service was terrible the floors was dirty the ceeling was falling through in one of the bathrooms. The bed sheets was dirty and then had a attitude when i asked them to change it. Never will i ever stay there again. I do not recomend
- 1/5
DO NOT STAY HERE! LISTEN TO ALL RHE COMMENTS. I ended up not staying at all. Asked for non-smoking room and it was sprayed with men cologne to mask the smell which did not work. Had my asthmatic nephew with me and my 7 yr old who is alreagy allergic to the smoke smell. They were not going to survive the night there. I asked for a new room and when I went in to check I could not breath with the amount of smoke smell there was. On top of how dirty and disgusting the room was. To make matters worse the door would not close. It looked like some one tried to break-in. RUN THE OTHER WAY!
- 1/5
They don’t clean my room
- 1/5
Dirty
- 1/5
This place was the worst we ever stayed at. Blood on the bathroom door, toothpaste on the sink, earwax/hair stuck to the walls, gross dried muck on the table. The toilet paper was open so we used our own. We used our own blankets and such and used hand sanitizer often. It was a last minute decision to stop so slim pickings but seriously do not make the same mistake we did!
- 2/5
Nasty sheets roaches
- 1/5
Lady at the front desk was very kind. The room reeked of cigarettes, the bathroom ceiling was leaking, walls are paper thin, people were inconsiderably loud all thru the night. Didn’t get any sleep at all.
- 1/5
That made it hard to sleep.
- 1/5
The room was not were clean. No coffee maker ,no hot water ,the water handle in the tub fell off when i tried to cut the water on for a shower , the room door did not shut good
- 1/5
The ceiling was bubbled as if it was going to fall in from a ceiling leak. No refund issued regardless if room should not have been available
- 1/5
Filthy. Dust all over. Surfaces not clean. Floor is sticky. Open fan full of dust in the bathroom. Widow curtains filthy. No blankets. Cracks and filth on the walls. Disgusting
- 1/5
The room was dirty. Burn holds all in the blankets and smelt like cigarettes in a non smoking room. There was mold and piles or dust in the ac unit. We did not stay.
- 1/5
We felt unsafe at this location. Room features were substandard.
- 1/5
This Motel is the absolute most disgusting place I’ve ever stayed in. The sheets had stains including blood stains. There are holes all over the sheets and linens. The place looked like it hadn’t been cleaned for years. There’s a bunch of insects on the floor. I honestly would rather spend the night in prison in that place again.