Hyatt Place Ft. Lauderdale/Plantation

Great place to stay very closed to everything

Everything was great .

Staff were warm and

clean rooms , staff was amazing , breakfast god & lots of parking.

I was very disappointed the pool and deck area was extremely dirty it stayed that way my entire trip

Good breakfast, great staff very helpfull.

My go-to hotel whenever I am in the Fort Lauderdale area! The rooms are always clean and the hotel lobby smells amazing. Complimentary breakfast every morning is a huge plus as well.

It was close to most places I went, which was convenient The original room I requested which was for handicapped was a very old room. Then they switched us to a more modern room but there was ants on the floor and by the nightstand so we couldn’t leave food around. The bathroom door nob was very lose. The pool was filled with dead bugs and a bunch of leaves. Was not clean. Breakfast was very bland and not a lot of choices

Clean Like every thing

The staff was great from checking in, in between and checking out. The breakfast bar wa ok. The room layout was very accommodating, including comfortable bed, pillows and couch. My only concern was the sink faucet water pressure. The shower pressure was great!

If you need to be in this area, this hotel was very good. Close to Wawa for late night snacks and Einstein Bagels is right on the property. Free breakfast was meh at best. But Einstein is yum.

They didn’t clean the room before and suddenly they wanted me to leave before check out to clean… on my way out I tried to talk to the hotel manager and she did not even give me the courtesy of looking at me. She just kept typing on her computer and paid no attention to my complaint. I travel to SFL every other week and this was the first time staying here. It is just not worth being treated like that when you have similar hotels everywhere else.

It was good

Convinced that the location was ten minutes from where my granddaughter graduation at Nova Southeastern University Nothing

More and less…shower with problem…too much exterior noise

However, we had pretty persistent sugar ants in our room. Harmless but Annoying to deal with.

Very clean,great price workers are very friendly No complaints

Very clean,great price workers are very friendly No complaints

Staff was very friendly n helpfull

The view and also the location Everything was good

The view and also the location Everything was good

overall great property and 5 minutes away from the mall, Target, Macys etc. 15-20 minutes from the FLL airport.

The staff was very friendly and accommodating. I arrived early and was not feeling well, and they were able to accommodate me with a very early check-in. Although a fee was charged, I did not mind, as they were very helpful.

The gym was in terrible shape. The one treadmill was out of service. The one stairmaster worked, but the screen was cracked and the screen was not functioning. Other than that, the hotel was perfect.

I liked the cleanliness of the hotel. The staff was amazing and professional. Breakfast was served each morning, and that is a must have service for my family and I when searching for a hotel. I do not have any dislikes

I liked the cleanliness of the hotel. The staff was amazing and professional. Breakfast was served each morning, and that is a must have service for my family and I when searching for a hotel. I do not have any dislikes

Great place to stay staff is accommodating and very welcoming.

It was a great stay.

This is a solid Hyatt property. Not the best, but by far not the worst.

Service was good. Breakfast was good. Parking was good overall the experience was good.

The breakfast buffet was great. Location was perfect. I would recommend this property to anyone. I will stay here again.

Parking is very easy

Clean room, good breakfast

Very good for the price.

Excelente servicio, buena ubicación. lo utilizaré proximamente

Excellent customer service

Everything was perfect

Everything was perfect

Everything was great Me and my friend had a great time and I had MARLENE SIMON from the housekeeping she was one of the best she make sure we had everything we need and clean our room while we stayed there. I truly recommend this place…..

Great staff and extremely clean environment.

Enjoyed my stay

Pleasant

The property was clean, organized, and comfortable throughout my stay. Staff members were helpful and welcoming, and the overall atmosphere was pleasant. The location and amenities made the experience very convenient for travelers. The parking lot felt safe, spacious, and easy to access, which made the stay even more convenient.

The outside of this property was nice but the inside did not match. It is definitely an older hotel but it’s about time some updates were made. There were stains on the carpet and furniture, the room had a musty smell, the back of the bathroom door was dirty and the shower wasn’t the cleanest. The breakfast was lack luster, the was a sign for scrambled eggs but it was a platter of pancakes. Coffee was also very weak and watered down. I’m gluten-free so I’m use to not being able to eat out, but some more options would have been nice. I can at least have potatoes at hotels when they offer breakfast. We were only here for one night so we dealt with it all, but will not stay here again. I’ve had good experiences at Hyatt in the past so this as a big let down. The positive thing about this stay was the front desk ladies, both of them were lovely and so friendly. The other perk was free parking, which is hard to find nowadays!

Todo estaba excelente

Yes rooms eere clean. Parking was safe

Breakfast was cheap

Exce

Hotel definitely needs updating

Excellent room

Yes

The room was good and we enjoyed the complimentary breakfast

Always a great stay!

Clean

Efficient, excellent service by front desk person Rita.

Very good

Very good

Overall our stay was wonderful. The room was very large and the bed/pillows were very comfortable. Unfortunately we got a room next to the elevator so the noise was a bit much. The hotel was clean and staff friendly. Breakfast was very limited and not appetizing so went out to breakfast instead. It’s odd having breakfast so early (630-9) especially when trying to enjoy vacation and wanting to sleep in.

Hotel needs a renovation and please tell housekeeping to check white sheets in date light to see how distribucion they are, need to throw them away and get new ones this hotel is not cheap!

Breakfast was OK, but sometimes they took long to replace depleated food; Parking was OK, Rooms were not that clean, needed better vacuming, and surfces were not that clean; bed linenes were dirty; Staff was rude and dismissive.

Superb

Everything was good, just saw a cocker roach in the bathroom.

El hotel está ya con sus años y se ve poco mantenimiento pero el personal es muy bueno

Everything is clean, the staff are very friendly, parking accessible and the breakfast very good.

The room was so nice and the staff were attentive.

Tub was slippery, I fell upon entering.

No microwave

No microwave

I wish they had a more equip gym

Maintenance, the lack of it.

Very good

Location and the good attention of the staff. Maintenance, the lack of it.

Good parking, clean room. Breakfast not so good

Clean room, parking and pool

The breakfast was ok!! Better eggs!! And maybe a gluten free option for bread or dessert

The breakfast was ok!! Better eggs!! And maybe a gluten free option for bread or dessert

Staff was pleasant, parking was a little difficult and limited, didn’t feel or look exactly like pictures looked a little more run down. Was located in a great area with lots of things close by

Clean room with very comfortable beds. Free and plenty of parking. Nice location. Aldi supermarket within walking distance.

Check in process was super smooth, room was clean and nice and smelled clean. Breakfast was good. Will definitely stay again..

Bad quality in breakfast. The carpet is very dirty

The breakfast didn’t disappoint, it was consistent. Staff was helpful . Room service was every other day which was good . The location was central to most amenities

Habitación grande y limpia, el desayuno bastante pobre muy amable el personal y amplio parqueo

Everything was clean and the staff were all so nice and helpful!

Breakfast was fresh and good, the parking was free and it made me feel safe, check in was quick and the room was well kept. I like the fact that my room had a window view to the pool.

The breakfast was amazing!

The breakfast was amazing!

N/A. Everything was renovated and clean and was just so comfortable.

Exceptional

Mr. Wayland was awesome about accommodating me. N/A. Everything was renovated and clean and was just so comfortable.

The bed was comfortable The tv was bare minimum as far as entertainment and access to streaming

The bed was comfortable The tv was bare minimum as far as entertainment and access to streaming

Breakfast buffet had a very limited selection and staff could not kept up with volume of customers. There was visible stains on sheets and many “dark spots” within the duvets when viewed in light. Pool area was not maintained and overflowing with leaves/dirt.

Clean room, safe parking, nice breakfast

Friendly, respectful and helpful staff.. clean room and easy parking ..Also very close to a lot of food places.. the gym is under renovation right now but the manager on staff that day was nice enough to give me a free day pass to a nearby gym that was about 10 mins way from the hotel, I really appreciated that .. I def. don’t mind staying there again

Breakfast was a bit limited but the food was good enough. The staff were ok. The room was clean and the bed was very comfortable. Good food options were nearby, some in walking vicinity.

This was a great place to stay before heading to Port Everglades to get on our cruise ship! The property could use some updates, but it was clean, the pool was great, breakfast was delicious, and staff was friendly and accommodating!

Hotel was busy and car park was pretty full - found a space round the back. Room was bigger than expected and very comfortable. Plenty of choice at breakfast - hot and cold. Handy location for airport and cruise port.

Pool needs to be cleaned/cleared of leaves and sticks.

Location Wifi was done for partial stay. Room was never cleaned. Sheets looked stained!

Location Wifi was done for partial stay. Room was never cleaned. Sheets looked stained!

The sofa bed was very unconfortable. The internet service was out for the time of our stay (from Wednesday to Friday). They said it was due to a faillure in the area.

Great place to stay.

It was a nice stay i recommend it to anyone nice atmosphere nice staff nice location everything was nice

Excellent staff

The room was clean generally, however, the carpet was not. Staff was always helpful and friendly. Breakfast was limited and mostly the same every day, as such, one can become tired of the same food. Your choice to go out to dine if needed. Parking was complimentary and easy.

No

The room was clean shout out to them. the front staff all the men were nice and friendly and the one lady checking in the other women night staff all had attitudes but worst off all no WiFi for three days unacceptable especially for persons traveling out of country. There was no way to keep in contact with family and no apology given no estimate time staff acted as if it was normal

great location

Clean rooms and property

The location was good. A lot of places to eat within walking distance. Staff was friendly. The smell of cleaning supplies in room and hallways was a little overwelming for someone who may be sensative or having breathing issues. The breakfast I found was not good. Scrambled eggs were overcooked with burnt pieces. You practically burn your fingers trying to lift the tops off the pots. I would consider maybe staying again if in the srea.

Great place to stay before cruise trip. Hotel had all of the essentials

Everything! Every day was a great day!

Served the purpose I needed it fo

The breakfast was great

The room was very clean and the hotel appeared welcoming but the wifi didnt work in our room and the room walls had some clear damage

Bed was clean but overall condition of the room was poor | pool was very dirty and not well maintained | breakfast was good | staff were friendly

This was a great place after we spent one night at a place that was absolutely gross. We checked out after one night and found Hyatt . Wonderful staff and rooms were great.

Rooms were nice. Hotel smelled clean and you could tell it was taken care of with pride. Breakfast was nice. Pool not so great....

It needs renovation; it looks very old. The shower is stained, the edges have poorly applied caulking, and there is mildew. There is no safe, and the mini-fridge nearly tipped over because its wooden base was rotten. My daughter suffered from allergies during our stay due to the dust in the carpets. Our experience was quite unpleasant; I couldn't wait for you to ask for our feedback.

The hotel is under renovation. They email you 2 days before arrival offering to cancel if you wish. At that time all other hotel prices have increased. The breakfast is mediocre compared to other hotel chains. No microwave in the rooms. The water doesn’t get hot. It’s warm. I booked to relax and was placed on the side of the elevator. I asked for a room change and was denied. All hours of the night I could hear guests to and from the elevator. It was horrible. The ice machine had no bottom when refilling. Never again. Duct tape covering the elevator buttons. A hot mess.

Furniture in lobby was all dirty and peeling. Same thing with the bedroom. The sofa was ripped and stained. The rugs were old, stained and dirty especially in the room. This is something maintenance needs to change update. Drapes were dirty. Very surprising for a Hyatt hotel. I wouldnt want to recommend this hotel to anyone. For what we paid i was expecting a more exceptional quality but was very disappointed.

Room was nice but the pool was awful - very cold and full of leaves

The staff was great. They returned my call when I called to see if they could hold our luggage. They held our luggage while we visited the Everglades. The staff called to tell us our room was ready early.

Very outdated. Not advertised at all what is Show. No restaurant. Would not recommend.

It was ok

Good service

Nice place

Not close to what the pictures showed

Yea

Friendly Staff No restaurant/lounge or coffee bar as advertised on website. Breakfast poor quality for a Hyatt.

The hotel itself is not in a great condition but rooms have been renovated and they look good (except for the painted bath that was peeling). We could hear every conversation from rooms nearby until 11pm. Breakfast was ok but very crowded.

Breakfast was ok. Room was unacceptable! I have pictures I would like to send to you! All I got was an apology!

Updated big rooms

The breakfast was okay the bacon was horrible!! The pool was not as inviting as we had hoped for. Not heated and the furniture could be updated. Staff was awesome

Was very clean, staff was great especially Rita- did not use the bar or laundry. Glad to see the property will be renovated needs a little updating of wear and tear. Check-in and check-out was very easy. We would stay here again- especially loved the Italian restaurant Jacaranda’s up the road too!

Enjoyed my 4nights stay

Very poor internet connection . Breakfast was average.

The breakfast was ok, the hotel under renovation not that great.

Room had recently been refurbished. It was spotless, functional, and well appointed.

Room had recently been refurbished. It was spotless, functional, and well appointed.

Pillows

It was a nice facility!

Good condition but noisy A/C, room not cleaned properly and no wi-fi in room . A big inconvenience.

Good condition but noisy A/C, room not cleaned properly and no wi-fi in room . A big inconvenience.

Very nice

Very nice

YES and YES

YES and YES

Quiet location nice spacious clean room. Staff very friendly and professional. Great stay

Quiet location nice spacious clean room. Staff very friendly and professional. Great stay

Ok

Ok

Great location for a pre-cruise stay. Wonderful, helpful staff! A special thanks to Rita! Be sure to savor the excellent food at Alexander’s, a restaurant just across the hotel’s parking lot. N/A

Staff were good. Room was big and spacious, although dated. I do believe they are renovating. I would return for a night again there.

Staff were good. Room was big and spacious, although dated. I do believe they are renovating. I would return for a night again there.

The proximity to the competition pool we were competing at, the dark rooms, quiet atmosphere, and cleanliness . We needed a feather free room and they took care of it right away. Going through renovations some areas are a little dated, but renos so far great. Refrigerator in room was small.

Yes

Yes

Nice stay cosy and quiet

Nice stay cosy and quiet

I was in a really nice updated room on the 4th floor. Other areas of the hotel you can see are a bit 'used' and still need updating. Service was good, breakfast was average.

I was in a really nice updated room on the 4th floor. Other areas of the hotel you can see are a bit 'used' and still need updating. Service was good, breakfast was average.

Clean quiet and extremely friendly staff

Clean quiet and extremely friendly staff

Room was nice and clean, staff was very helpful.

Room was nice and clean, staff was very helpful.

Spacious and clean N/a

Building was over booked for bad weather in US and delayed flights. Bad timing and luck

Building was over booked for bad weather in US and delayed flights. Bad timing and luck

The ppl servicing us were excellent (very polite, and quick service), however the rooms and availabilities is the reason for a low rating. Their was no complimentary water in the rooms, which is something I am used to getting when staying at hotels, the duvet had holes so feathers were coming out, the towel had some holes in it as well. Im not sure what renovations they will be doing, however the bathroom was an issue. You had to squeeze your way out as the door is to close to the toilet bowl. The sink being on the outsode of the bathroom was odd especially as the floor had carpet, so your wetting the carpet. And the flow of that sink wasnt good at all. Otherwise, the size of the room was excellent, the bed and pillows were very comfortable, so that was a bonus. And again, the guys at the front offered great service. Txs.

The ppl servicing us were excellent (very polite, and quick service), however the rooms and availabilities is the reason for a low rating. Their was no complimentary water in the rooms, which is something I am used to getting when staying at hotels, the duvet had holes so feathers were coming out, the towel had some holes in it as well. Im not sure what renovations they will be doing, however the bathroom was an issue. You had to squeeze your way out as the door is to close to the toilet bowl. The sink being on the outsode of the bathroom was odd especially as the floor had carpet, so your wetting the carpet. And the flow of that sink wasnt good at all. Otherwise, the size of the room was excellent, the bed and pillows were very comfortable, so that was a bonus. And again, the guys at the front offered great service. Txs.

Needs renovation.

Needs renovation.

Reasonable price and breakfast included

Bed comfortable and cozy Quiet environment

Bed comfortable and cozy Quiet environment

Room is clean and comfortable

Room is clean and comfortable

not great at all

not great at all

Couldn’t check in even after arriving late, room needs renovations, breakfast below Hyatt standard

Couldn’t check in even after arriving late, room needs renovations, breakfast below Hyatt standard

Great place! We stayed over for a cruise. The staff were so friendly and helpful. I was blown away of how great the service was.

Great place! We stayed over for a cruise. The staff were so friendly and helpful. I was blown away of how great the service was.

Newly remodeled. Nice room finishes.

So impressed by cleanliness, great location. Rita at the front desk was amazing!

So impressed by cleanliness, great location. Rita at the front desk was amazing!

Location location location. The hotel is in the middle of all the things I require

Location location location. The hotel is in the middle of all the things I require

Although the front desk lady was extremely helpful and offered a room change wish we appreciated. But the nets in the room were horrible!!!

Although the front desk lady was extremely helpful and offered a room change wish we appreciated. But the nets in the room were horrible!!!

F/D staff was very friendly and accommodating.

F/D staff was very friendly and accommodating.

Clean rooms as always, staff was delightful, breakfast can add more to the protein options.

Clean rooms as always, staff was delightful, breakfast can add more to the protein options.

Room was clean and spacious.

Room was clean and spacious.

Nice hotel. But doesn’t have a real restaurant or bar like advertised.

The breakfast was good, however the drain of the sink was broken and fixed the next day. Cleaning service was slow.

Rooms very dusty, bedsheets quite old and soiled even after we complained to have it changed, they just put back the old sheets on the bed. Breakfast quite limited and nothing much.

Waffles were soggy and so was the french toast. Orange juice was watery. Staff was amazing

Our room itself was nice remodeled and fresh. Major complaints was you could hear everything outside cars people at pool. The pool was ice cold didn’t end up using. Staff was super friendly at check in they let us check in 30 mins early!

Room very dated. Terrible breakfast. Convenient location. Air and heat unit excellent and quiet

First off I'm like to say that the three front desk people I met on my trip were extremely friendly and were able to answer everyone of my questions. The room was perfect, the bed was very comfortable and it was kept clean. Parking was plentiful and the included breakfast was beyond the standard continental fair, it was a real breakfast and the perfect for start to my trip. I was beyond pleased with my experience.

Good stay. Nice room.

The staff at the front desk were very polite and friendly. The hotel itself was a little hard to find,my gps got us to the general area but finding the hotel was tough, its aort of hidden. The hotel was undergoing renovations which we knew in advance. We did get one of the newer rooms but had issues with sink clogging and a foul smell in the bathroom which could have been due to renovations. Overall it was fine for a 1 night basic stay.

Overall the hotel was wonderful! The staff, common areas, and breakfast were great. The room was spacious and the main bed was comfortable.

Hotel was being renovated hence the noise but the breakfast choices was unsatisfactory I have stayed at Hyatt place previously and everything was excellent in terms of breakfast , was a bit disappointed with our stay

Then I was charged a $50 fee because they said we had a party in the room that never happened. We left early evening and didn't even stay in the room over night on the last night.

Location is great, staff are friendly, room is big but needs to be upgraded.

Day 1. Issue with AC dripping from above and hitting our unit's drain. Sounded like the remodel was going on all night. Bad night sleep. Day 2 Room phone sounded like a alarm at 2:30am. Could not fall asleep after being woken thinking it was fire alarm. You could not pay me to book there again.

Very good

The room was newly renovated. It only lacked a microwave.

The hotel is under construction! Our room was a newly renovated. It was Beautiful clean, up to date . The staff were excellent. The buffet was perfect way to start your day. Nice location! Close to everything!

Please do deep cleaning and shampoo carpet in room. Thanks

This property was under renovations which is clearly needed. Old hotel. Peeling paint, rusted corners on doors. Stains on carpets. Construction noise begins at 8am even on weekends. Very inconvenient. If I had known before booking, I would have stayed elsewhere. Not up to the Hyatt standard for cleanliness. Not impressed with the stay.

Our room was spacious and clean. Everything was brand new as it was very recently remodeled. Staff were friendly and there were a lot of good choices at breakfast. Renovations were underway during our stay, however, we were not affected because we were out during daytime construction hours. I would stay again.

It was under renovation and the property and room are terrible. They should have allowed to book the room with this condition that to from Hyatt

Good

The room was excellent very spacious, the air, the beds everything was good. They doing some renovations at the hotel and that was a little inconvinient

Bad

Staff was kind and friendly!!

The hotel was under construction there was a nasty smell also the third floor is not like straight marijuana the bed was not a king bed the roof looked like it's been leaking it was supposed to have a full breakfast buffet It wasn't even a continental breakfast

Great hotel

The brake fast wasn’t that good. And the Carpet in the room was really dirty.

The room was moldy, sme

Under renovation

Rooms clean but facilities are old and need updating. Repairs were in progress

The Room was noisy.

Love the location, close to the mall and aldi 😊

The location is great.

It’s difficult with the renovations to rest after lunch! They should give a did count!

Clean room nice staff

Did not receive any housekeeping for an entire week, even though i had to go to the desk several times to complain and request toiletries etc.

The property was clean smelled really I loved it

Impossible to sleep in late

Room Wasn’t Clean Properly. Found Lashes In My Shower & Chip Bag Under The Couch Cushion.

its a nice place to stay very convenient to business and shopping.

Overall a good stay except for ongoing renovations during the early morning hours.

The room was a nice size , staff was amazing and super friendly…. The only downside was they were in the middle of renovations but we were informed at checkin.

Under strong upgrade works

Clean and quiet

For a two night quick trip, it was decent. I would stay again for a short trip. Breakfast was THE BEST.

Need some updates

Estaba sucia la habitacion, instalaciones muy viejas.

Breakfast was included

Nice and clean rooms.

Staff was friendly and nice. Sadly we left right after checking into our room because the place was very outdated and we just got a strange vibe from the place. With the staff we decided we would leave and together with the great Expedia service we got a complete refund. Maybe one day we will return once the place is renovated.

Noisy hotel

Musty scent is in the rooms

The room was spacious clean and comfortable

Nice property, a bit outdated. Could use a facelift.

Clean room

Clean room. Friendly staff.

It was ok. Need some variety with breakfast

great

I visited the property when they were underway new construction. Unfortunately the first one I was placed in 207 had mold and a lizard. I was quickly moved to a different room because in addition to the Lord in a horrible smell. We slept on the 5th

The hotel we have good service

The room was spacious and very confortable.

Perfection

Renovations at this time

The Staff was Excellent/Personable! Upon arriving -the Manager informed us about the Hotel Renovation/Construction! We appreciated the information. Whenever we stay at a Hotel - we will “always leave the room cleaned. We removed our “garbage/food/etc.,” We placed all the Towels in one pile. The Fridge is cleaned.

During my stay the room was not well cleaned(considering there was an infant in the room). However we decided to keep the room and report the uncleanliness the next day to have the room cleaned. After returningback to the hotel after 3pm the room was still not cleaned. i am highly upset with this hotel, despite the renovations, the rooms should still be well kept. I would appreciate a full refund or some sort of compensation for my unpleasant stay.

Overall, I would recommend this hotel to everyone.

Everything was good

There is nothing unique about this property. It needs to be shut down. Place smells like bleach

Nice and clean place will try again

Great breakfast

Clean, friendly staff. Will stay here again.

Great location

I had an excellent stay . Close to shopping decent breakfast. Would definitely recommend.👍

very clean place! Clean Clean

Convenient location for what we needed

Hallways to noisy kids running through halls

No wifi in my room the whole time horrible experience

Staff were pleasant and extremely helpful

We had an excellent suite that was very clean, spacious with friendly and helpful staff.

Quick, simple and easy check in. Nice room, very comfortable stay. Check out was also quick. All was great, super nice staff as well!

Staff is always friendly

The rooms were great the service was excellent

Reasonable rate. Although the furniture was old and there were ants on my kitchen counter. I still like the property because the staff was great and the location was convenient.

Great

I like to stay at the Hyatt because its situated in a convenient area and its clean rooms, but one thing that needs to be improved is the breakfast options, there is no variety and even less options if u dont eat pork

Rooms can be modernize and a wider breakfast option needed

The staff was great. The property needs some work which they’re working on sounds like starting at the end of this month.

Nice place

The air conditioner is right next to the bed so if you lowered it you sweat if you put it on you freeze The free breakfast was not very appealing Not place to sit and eating out of paper plates and plastic utensils

The bed comfort is amazing. The breakfast could of had more options.

Great Stay!

Great property

The location of the hotel was ideal and the breakfast was good. The staff were polite and helpful.

Everything was great

Excellent location and really nice rooms

The stay was nice, the hotel was good and the staff was very friendly. However, the internet in the room was offline the entire time, and in order to receive messages and respond to emails required having to go down to the lobby which proved to be very inconvenient.

Great staff

Great place

Didn't like the room, no microwave, no light second day not sure it was the whole property

Our stay was ok due to the condition of the room. The hotel and room is deteriorating and the carpet has a spongy smell. It doesn’t give a clean inviting feeling. The staff was friendly and cordial

N/A

It was a good stay for night.

Overall a good stay

Everthing about our stay was amazing the room was cold. The food was amazing and service was top tier.

Overall nice place. Room to move around the beds was small. The bed closest to the window has to listen to the a/c run and cycle. Bed closest to the door has a straight view to the toilet. It’s not bad just letting y’all know what I didn’t when I booked. I would book again for a short stay.

However this time there were a few. 1. The TV kept reverting to comcast, even after calling the technician to fix it. It would also turn on randomly during the night. (No sound just the Comcast’s screen - very bright light so it was annoying) 2. The bedding is lacking. There were no appropriate quilts or comforters and the mattress felt like it had its time. We got in pretty late so we just wanted to crash. 3 the roll in shower looked incomplete and you can see the gunk around the drain where it wasn’t fully tiled. I just expected better based on the standard that I’m use to having from them. I will probably try another resort for my next trip. I did notice in the lobby there was a Coming soon sign which looked like renovations will be happening… so I’ll wait for that before I book again.

The entire front desk staff was awesome. Breakfast was excellent. The cleaning crew did not do a good job on the cleaning of the room. They did not change our sheet or even made the bed. The water in the sink was stopped up. Other than that The Hotel is awesome. I would definitely stay there again.

Bathroom needs to upgrade the tub was filthy how old it was. The Wi-Fi in the room didn’t work at all.

Friendly and knowledgeable customer service

Clean and quite surroundings

Everything is good but provide microwave in the rooms.

The room had a noticeable mildew smell, and both the carpet and furnishings felt outdated. The hallway carpets were also in need of vacuuming, and I often saw piles of trash left outside guests’ doors each night. The pool area was equally underwhelming—worn-out lounge chairs, an unpleasant odor (possibly from a nearby trash area), and an overall lack of upkeep made it uninviting. Despite posted signs prohibiting food, drinks, and glassware, I saw guests bringing glass wine bottles and cups into the pool area. I also witnessed a naked child entering the pool, which raised safety and hygiene concerns. The exterior grounds could benefit from significant maintenance and attention. On a positive note, the hotel staff was friendly and courteous throughout my stay. Overall, I expected a much higher standard from the Hyatt brand. Unfortunately, this particular location didn’t meet those expectations and felt more like a motel than a hotel. I do not plan to return.

The place was clean but the there was loads for damage to the room. Spots on the ceiling and everything was beat up except the linens. Very clean but just poor condition.

The hotel was okay, the bathroom was small and the breakfast menu can use a wider variety

The staff was pleasant but the facilities were incredibly outdated and dirty. The toilet tank was cracked and broken, the bath tub was rusty in some spots and dirty. The linen was dirty

A little renovation should be done in the future

Very very dirty. Many people leave piles of garbage outside of their rooms and it is disgusting. Iron ruined my clothes. Carpet was very dirty. Staff were friendly.

Great location close to all

Nice place to stay.....friendly staff, comfortable and clean. Next trip i'll be there again.

Excellent property with spacious bedrooms. The front desk staff was very helpful and professional.

The refrigerator not working during the stay. Staff was informed didn’t was done to resolve the issue .

The staff was great

Staff was superb

The only thing i liked was Rita, the front desk agent who is so professional and beautiful at heart, & the location.

Location

Perfect for a quick or 1-2 week stay. Perfect also there is a Wawa and an Eistien Bros right across the parking lot, Walking distance!

Great stay ! A lot of stores and restaurants around the hotel . Wouldn’t mind staying again

Lobby had 24 hour food counter Room was spacious Carpet needs to be cleaner One more tv in sofa area Microwave