Days Inn by Wyndham Pinole Berkeley

Shower took awhile to drain otherwise it was good for the price

This hotel was terrible! I found a lingerie gown behind the bed. Breakfast was one piece of toast and coffee that was always out(the lady refused to make more) There also was NO HOT WATER!! They refused a refund and we were just stuck with cold water the whole time!!! Save yourself the trouble and don't stay here.

Where shall I start? I made a previous reservation to stay at this Days Inn at the end of an 80 mile bicycle ride. About 2pm that afternoon, I called the property to see If I could request a first floor room since I had my bicycle and a small trailer. The person I spoke with was very nice. She told me that she had been trying to get a hold of me because there was a problem. Apparently the property did not have any hot water, and would most likely not have any for a couple of days. She said she could assign me to a first floor room, but suggested that I might want to make arrangements to stay at an alternate property. I told her I would think about it but told her to keep the reservation for the time being. I called other properties but they were full. I continued to the Days Inn and there was a note on the office door that said there was no hot water. The staff was friendly and I think somewhat embarrassed because they told me the ice machine was ALSO NOT working. The property was pretty run down. The first floor room I was assigned was down a set of stairs, in a narrow walkway, making it difficult to enter the room. The furniture was beat up and looked like it came from a garage sale. The window latch was bent/broken and the window could not be secured. It could easily be opened from the outside during the night. I had a couple outside my room arguing and smoking weed into the night, The hot water/unsecure window was too much. No adjustment was offered.

No hot water the lady was rude and made me read the sign on the door because she couldn't be bothered to just tell me smoking.Her cigarette was more important, and I felt like I was a nuisance to be there The front office was rude. Not customer friendly. If I actually had to sleep there I would have been upset

The front office was rude. Not customer friendly. If I actually had to sleep there I would have been upset

Bad

Somewhat old hotel, but the parking wasn’t bad. I definitely appreciate the front desk lady because she was very accommodating even though it was her first day. The hotel itself seems pretty old, but overall I’d give it about a 6.5/10.

Ben the manager was very helpful. The room was comfortable and had everything that I needed. Shopping was nearby and very useful as well as available parking! I enjoyed my stay.

Ben the manager was very helpful. The room was comfortable and had everything that I needed. Shopping was nearby and very useful as well as available parking! I enjoyed my stay.

Exceptional

Breakfast was lacking

In the second room, I also had to wipe down the doors, the heater worked great but the air conditioner did not & the blow dryer was broke.

Very bad and scammer hotel Very bad and scammer hotel

Very bad and scammer hotel Very bad and scammer hotel

I was a bit skeptical about this motel because of the average rating, but it turned out better than expected. My stay has been pleasant so far, and everything met my basic needs. I also liked that it’s conveniently located near several restaurants, which made things very easy. Overall, a solid and comfortable stay. It was not bad at all . It met my needs .

Breakfast was lacking

I was a bit skeptical about this motel because of the average rating, but it turned out better than expected. My stay has been pleasant so far, and everything met my basic needs. I also liked that it’s conveniently located near several restaurants, which made things very easy. Overall, a solid and comfortable stay. It was not bad at all . It met my needs .

Disappointing

Location

Location

Room condition . Not even a drop of drinking water is available in the check-in counter/ office or during continental breakfast .

Room condition . Not even a drop of drinking water is available in the check-in counter/ office or during continental breakfast .

Very poor

Tv didn’t work, no iron available… the room had dirty walls, actually everything was dirty

Decent parking. No hot water. No hot water. Nobody in the office when I arrived.

They did give us an early check-in. That was very nice. The breakfast was not good. The room was adequate, but the rug was filthy. There was no bath mat in the tub, and my wife and I both almost fell. See above. Plus the ice machine didn't work and the beverage machine was out of service.

All is bad The bed bugs and the spiders I. The room. The front desk staff was rude specially the black that never address my complain a bout the bed bugs in the middle of the night.he just say throw it. Later he call me around 2am if I want to change room. I have to bring all ng belongings without any help. And the room where I transfer has spiders and bugs in the wall crawling. There s no toothbrush and slippers in the room both in room 226 and room 204. I also talked to the morning front desk a lady she wrote my complained but doesn't want to gave.me a copy. She said I'm just a staff here you can talked to the manager . The afternoon duty. I can provided photos of that dirt hotel room. I hope the sanitation in Pinole must do something for this dirty hotel.

Very good

The clean sheets

The clean sheets

Disappointing

They aloud Other guest to play loud music all night.

Proximity to Hercules. That is where pluses end! Dirty, run down place. Front desk was non responsive or closed most of the time, vague sign “ Be back in 15 minutes” Poor excuse for a breakfast- just don’t serve one at this point! Nasty rooms and no facilities. Price may be a factor but hotels in Vegas are cheaper and nicer. Very disappointed to have had my team stay there.

Proximity to Hercules. That is where pluses end! Dirty, run down place. Front desk was non responsive or closed most of the time, vague sign “ Be back in 15 minutes” Poor excuse for a breakfast- just don’t serve one at this point! Nasty rooms and no facilities. Price may be a factor but hotels in Vegas are cheaper and nicer. Very disappointed to have had my team stay there.

There was no water in any of the downstairs rooms at this hotel for the entire 5 days I booked this for. Apparently the water had been out for weeks and I did not get a notice, a discount a refund nothing. The water had been out since a earthquake some weeks beforehand. Not sure why they were allowed to stay open or why booking through a third party company disqualified me for any discount or refund or common courtesy. Very unsanitary and dangerous for guests.

There was no water in any of the downstairs rooms at this hotel for the entire 5 days I booked this for. Apparently the water had been out for weeks and I did not get a notice, a discount a refund nothing. The water had been out since a earthquake some weeks beforehand. Not sure why they were allowed to stay open or why booking through a third party company disqualified me for any discount or refund or common courtesy. Very unsanitary and dangerous for guests.

This hotel is absolutely the lowest I have EVER BEEN IN AMERICA, there's no hot water, and the staff had all the reason giving NO REFUND once I found out. No hot water in hotel is like no roof above your room in America, do you NOT agree? Every room in this hotel had NO HOT WATER, how did this property get listed in BOOKING without warning!!!!??? I demand a full refund from booking.com from deceiving me into this nightmare experience. NO HOT WATER, is that enough for a full refund?

Cleanness and old modeling

Convenient location

Location near my family It’s an older hotel, needs some updates, especially in the bathroom.

This was a smoke filled room nothing was clean and the bathroom had live bugs on the ceiling light fixture

This was a smoke filled room nothing was clean and the bathroom had live bugs on the ceiling light fixture

Location

The bed was comfortable. Location was close to shopping mall and restaurants. TV had good cable channels. Most staff were helpful. Drainage was an issue. The tub did not drain when taking a shower, so I was standing in water when I got out of the tub. I spoke to the person in the office and he told me that it's happening to all the rooms and nothing can be done. Housekeeping did not make the bed daily and our last night there, did not give us clean towels. I had to go to the office to get clean towels. The hotel was supposed to be non smoking. There were people smoking cigarettes and marijuana and lots of loitering. Breakfast was two types of cereal and sugary pastries. We did not eat the breakfast.

I had a cocaroch crawl across my bed.yuk

Manager, very rude

The room was clean but it’s weird that it says no smoking yet the room smelled like cigarettes almost everywhere

It's nothing like the pictures and the rooms where super dirty I was afraid to have my feet touch the floor. The walls where super dirty I saw a review saying they had bug beds after reading that I was so worried that it I did check non stop to see if there was any I personally didn't find anything or have signs that there was anything. The beds looked really gross when I was looking. The pillows where super small they didn't have extras and when I asked for more towels they had to check to see if they had any extras. The breakfast bar sucked there's was two different bagels and two little containers with two different types of cereal in it and yogurt and that was it there was a sing saying if u took more then one bagel they will ask u to check out and to leave "witch I'm like so o can't make my child a bagel not in less she's there? " and honestly I woke up before my child does to wake her up with food. Never going here again I never felt the need to clean a hotel room so bad I was afraid to touch anything!!! Or have my kids touch anything!!!

It's nothing like the pictures and the rooms where super dirty I was afraid to have my feet touch the floor. The walls where super dirty I saw a review saying they had bug beds after reading that I was so worried that it I did check non stop to see if there was any I personally didn't find anything or have signs that there was anything. The beds looked really gross when I was looking. The pillows where super small they didn't have extras and when I asked for more towels they had to check to see if they had any extras. The breakfast bar sucked there's was two different bagels and two little containers with two different types of cereal in it and yogurt and that was it there was a sing saying if u took more then one bagel they will ask u to check out and to leave "witch I'm like so o can't make my child a bagel not in less she's there? " and honestly I woke up before my child does to wake her up with food. Never going here again I never felt the need to clean a hotel room so bad I was afraid to touch anything!!! Or have my kids touch anything!!!

When my wife checked the bedding, we were shocked to find visible stains, possible signs of bed bugs, and cigarette burns—this was just from inspecting the corner of the bed. We didn’t even want to see the rest. The conditions were so poor we couldn’t justify staying even five minutes. To make matters worse, we had to put down a $100 deposit for each room—yet these rooms were in such terrible shape, there was truly nothing we could have done to make them worse. We were traveling with children, and even they immediately felt unsafe and wanted to leave. Outside the hotel, people were openly smoking and loitering, creating a very uncomfortable environment. Within just 20 minutes of being on the property, we witnessed multiple disturbing incidents, including what appeared to be drug activity and even a hit-and-run nearby. We left immediately and requested a refund. I strongly urge other travelers—especially families—to stay elsewhere.

When my wife checked the bedding, we were shocked to find visible stains, possible signs of bed bugs, and cigarette burns—this was just from inspecting the corner of the bed. We didn’t even want to see the rest. The conditions were so poor we couldn’t justify staying even five minutes. To make matters worse, we had to put down a $100 deposit for each room—yet these rooms were in such terrible shape, there was truly nothing we could have done to make them worse. We were traveling with children, and even they immediately felt unsafe and wanted to leave. Outside the hotel, people were openly smoking and loitering, creating a very uncomfortable environment. Within just 20 minutes of being on the property, we witnessed multiple disturbing incidents, including what appeared to be drug activity and even a hit-and-run nearby. We left immediately and requested a refund. I strongly urge other travelers—especially families—to stay elsewhere.

Room is clean and location is convenient to public transport and restaurant and coffee shops and groceries.

Room is clean and location is convenient to public transport and restaurant and coffee shops and groceries.

Average

Average

The room was very clean

The room was very clean

The Tiles were cracked in the bathroom, stains and rips in the carpet. The floor boards were missing in sections of the room. There was dried blood on the sham of the bedding.

The Tiles were cracked in the bathroom, stains and rips in the carpet. The floor boards were missing in sections of the room. There was dried blood on the sham of the bedding.

off the rip, there was bad vibes. a lot of homeless people roam the area and a bunch of sketchy people just walk around. a lot of people smoking in the area and rooms smelled like a bunch of cigarettes. front desk staff not professional at all. guy was flirting with one of the ladies that clean the rooms. super lazy and not polite.

off the rip, there was bad vibes. a lot of homeless people roam the area and a bunch of sketchy people just walk around. a lot of people smoking in the area and rooms smelled like a bunch of cigarettes. front desk staff not professional at all. guy was flirting with one of the ladies that clean the rooms. super lazy and not polite.

Person below us 1st floor kept banging on the wall, felt super unsafe for our children i wanted out asap

Person below us 1st floor kept banging on the wall, felt super unsafe for our children i wanted out asap

Great staff

Great staff

gym not available. laundry not working. breakfast not available as advertised.

gym not available. laundry not working. breakfast not available as advertised.

This place was just dirty and the staff was not accommodating at all. We had a stay for 3 days and not once was able to get our room picked up or fresh towels throughout the stay. We asked several times and to get the room picked up and was never able to get it done…just kept getting the “yea we will let the maids know…. They are on the way…. And finally we got the, we’re sorry we’re short on staff” we checked out after day 2 of this and just came home. I asked for a full refund but haven’t even heard back about that. We even had random people trying to open our door in the middle of the night! Other than that the stores around the hotel were the only positive thing about this stay.

This place was just dirty and the staff was not accommodating at all. We had a stay for 3 days and not once was able to get our room picked up or fresh towels throughout the stay. We asked several times and to get the room picked up and was never able to get it done…just kept getting the “yea we will let the maids know…. They are on the way…. And finally we got the, we’re sorry we’re short on staff” we checked out after day 2 of this and just came home. I asked for a full refund but haven’t even heard back about that. We even had random people trying to open our door in the middle of the night! Other than that the stores around the hotel were the only positive thing about this stay.

Good service, gross rooms! Our toilet overflowed and our phone didnt work.

Good service, gross rooms! Our toilet overflowed and our phone didnt work.

To wait for another employee come from break. Room was filthy with what appeared to be blood on the walls, stains on the linens, and a 6.6 out of 10 cleanliness rating on the health sheet in the bathroom. On our way out to dinner and employee sitting in a vehicle in front of the lobby was partaking in extracurricular activities with another person visible to all. The employees were rude and disrespectful. Our key stopped working at 8am when check out was 11am. Horrible place to stay.

To wait for another employee come from break. Room was filthy with what appeared to be blood on the walls, stains on the linens, and a 6.6 out of 10 cleanliness rating on the health sheet in the bathroom. On our way out to dinner and employee sitting in a vehicle in front of the lobby was partaking in extracurricular activities with another person visible to all. The employees were rude and disrespectful. Our key stopped working at 8am when check out was 11am. Horrible place to stay.

Decent enough

Decent enough

Pretty terrible motel. Dirty rooms and sheets and bathrooms and the unprofessional staff is the cherry on top.

Pretty terrible motel. Dirty rooms and sheets and bathrooms and the unprofessional staff is the cherry on top.

It was great. Breakfast wasn't as good as it used to be. But other than that was great.

It was great. Breakfast wasn't as good as it used to be. But other than that was great.

Apparently it's under new management. A vast improvement

Apparently it's under new management. A vast improvement

Very poor service, bed bug, bathroom needs cleaning and remodel.

Very poor service, bed bug, bathroom needs cleaning and remodel.

I was hesitant initially to reserve here because of reviews but I was glad I did because I had a good experience staying here at a very reasonable price.

I was hesitant initially to reserve here because of reviews but I was glad I did because I had a good experience staying here at a very reasonable price.

Comfy

Comfy

Great

Great

Room is very old

Room is very old

Great service

Great service

Dirty old shower with cracked and molded floors. Room floors looked dirty as no carpet only wood floor

Dirty old shower with cracked and molded floors. Room floors looked dirty as no carpet only wood floor

The staff were rude and inappropriate

The staff were rude and inappropriate

This poorly maintained hotel was our pick for a one night stay in San Francisco Bay area. The experience was limited to the few hours of the night, but everything was suboptimal, the room smelled like it hasn't been ventilated in a while, the bathroom had mildew stains, the mattresses were narrower than a standard queen, the (free breakfast buffet) was very poor and we were not able to take the few items offered because they (just ran out of utensils). Also, when we were leaving we discovered that our car which was parked at the far end of the parking lot, was splashed with coffee or some liquid!

This poorly maintained hotel was our pick for a one night stay in San Francisco Bay area. The experience was limited to the few hours of the night, but everything was suboptimal, the room smelled like it hasn't been ventilated in a while, the bathroom had mildew stains, the mattresses were narrower than a standard queen, the (free breakfast buffet) was very poor and we were not able to take the few items offered because they (just ran out of utensils). Also, when we were leaving we discovered that our car which was parked at the far end of the parking lot, was splashed with coffee or some liquid!

Beautiful stay

Beautiful stay

computer was down waited 15 minutes for clerk to log in then clerk took another customer before us. even thou we were waiting.

computer was down waited 15 minutes for clerk to log in then clerk took another customer before us. even thou we were waiting.

Dear Days Inn Management, I wanted to share some feedback regarding my recent stay, as there were several issues that significantly affected my experience. Firstly, the room service was disappointing. For two consecutive days, my room was not cleaned, and a “Do Not Disturb” sign was placed on my door by the staff without my request. I had to address this with reception, which was inconvenient. Additionally, the breakfast service left much to be desired. On several occasions, there was little to no food available, and what was offered was lacking in quality. More concerning, though, was that the coffee and tea were often either empty or appeared to be leftover from the previous day. When I brought this to the attention of the staff, the response was dismissive, with the attendant insisting that the coffee was fresh, despite evidence to the contrary. I hope this feedback helps in improving the services for future guests. Thank you for your attention to these matters.

Dear Days Inn Management, I wanted to share some feedback regarding my recent stay, as there were several issues that significantly affected my experience. Firstly, the room service was disappointing. For two consecutive days, my room was not cleaned, and a “Do Not Disturb” sign was placed on my door by the staff without my request. I had to address this with reception, which was inconvenient. Additionally, the breakfast service left much to be desired. On several occasions, there was little to no food available, and what was offered was lacking in quality. More concerning, though, was that the coffee and tea were often either empty or appeared to be leftover from the previous day. When I brought this to the attention of the staff, the response was dismissive, with the attendant insisting that the coffee was fresh, despite evidence to the contrary. I hope this feedback helps in improving the services for future guests. Thank you for your attention to these matters.

To late refund my security deposit

To late refund my security deposit

My tv was broken and they didn't offer to make it right. No discount..nothing.

My tv was broken and they didn't offer to make it right. No discount..nothing.

Room was filthy

Room was filthy

Well the room need lot of maintenance, the A/C fan was not turn off, sofa arm was a cigarette burn, carpet has an iron burn mark, the bed cover has a big stain, for the price we pay was to much concerned the issues we found it with the room.

Well the room need lot of maintenance, the A/C fan was not turn off, sofa arm was a cigarette burn, carpet has an iron burn mark, the bed cover has a big stain, for the price we pay was to much concerned the issues we found it with the room.

Well the room need lot of maintenance, the A/C fan was not turn off, sofa arm was a cigarette burn, carpet has an iron burn mark, the bed cover has a big stain, for the price we pay was to much concerned the issues we found it with the room.

Well the room need lot of maintenance, the A/C fan was not turn off, sofa arm was a cigarette burn, carpet has an iron burn mark, the bed cover has a big stain, for the price we pay was to much concerned the issues we found it with the room.

The window has some openings on the sides where people can see inside my wife throw a blanket over the window to cover it , and that room needs some work definitely.

The window has some openings on the sides where people can see inside my wife throw a blanket over the window to cover it , and that room needs some work definitely.

Dirty ,dead cockroaches , and the clerk was drunk didn’t know what he was doing

Dirty ,dead cockroaches , and the clerk was drunk didn’t know what he was doing

Workers were friendly

Workers were friendly

the staff was amazing

the staff was amazing

The stuff was friendly and helpful.

The stuff was friendly and helpful.

Good location

Good location

The pillows are dirty. We stayed in a non smoking room but still smells like someone smoke inside the room. The bath towels have a strand of hair on it. The shower curtain doesn’t work the water keeps coming out of the tub. The tv has a black lining on the middle and it’s hard to watch tv. Door locks are broken also.

The pillows are dirty. We stayed in a non smoking room but still smells like someone smoke inside the room. The bath towels have a strand of hair on it. The shower curtain doesn’t work the water keeps coming out of the tub. The tv has a black lining on the middle and it’s hard to watch tv. Door locks are broken also.

The check in person could have done better. We arrived for check in at 3pm and was given a room on the 2nd floor which is technically 3rd floor the way it’s built. We asked for room on 1st floor due to mobility problems. Room is old and funky looking. Bathroom looked like it was moldy. We did not use shower. Tables in bedroom were scratched and bad condition. We also had to pay a $150 fee refundable in a couple weeks if we left room in good shape. We’ve stayed multiple times but will not stay there again.

The check in person could have done better. We arrived for check in at 3pm and was given a room on the 2nd floor which is technically 3rd floor the way it’s built. We asked for room on 1st floor due to mobility problems. Room is old and funky looking. Bathroom looked like it was moldy. We did not use shower. Tables in bedroom were scratched and bad condition. We also had to pay a $150 fee refundable in a couple weeks if we left room in good shape. We’ve stayed multiple times but will not stay there again.

We asked a couple times about maybe getting a partial refund since they couldn't move us to a different room, but they said something about not being eligible because we booked through Expedia. The lowest price point for an alternative hotel would have added approximately $300 to our trip and that hindered our changing to a different property altogether. Parking was extremely limited. At other places we have paid what we paid for this place and had a clean room that had been taken care of and the whole property maintained so I don't think it unreasonable to expect at least that much. We had read that they clean and provide fresh towels every 3 days. They never came and we were there for 6 days. We asked about that and they said they don't come in at all unless you specifically request it. The the front desk was nice but they really couldn't/wouldn't do anything for us. Seemed surprised we wanted a new room. We were SOL. Wasn't even an option to make it right

We asked a couple times about maybe getting a partial refund since they couldn't move us to a different room, but they said something about not being eligible because we booked through Expedia. The lowest price point for an alternative hotel would have added approximately $300 to our trip and that hindered our changing to a different property altogether. Parking was extremely limited. At other places we have paid what we paid for this place and had a clean room that had been taken care of and the whole property maintained so I don't think it unreasonable to expect at least that much. We had read that they clean and provide fresh towels every 3 days. They never came and we were there for 6 days. We asked about that and they said they don't come in at all unless you specifically request it. The the front desk was nice but they really couldn't/wouldn't do anything for us. Seemed surprised we wanted a new room. We were SOL. Wasn't even an option to make it right

I've stayed at this location multiple times before. I have to say this time around I was a bit disappointed with the cleanliness of our room. The shower had the previous guest's personal bar of soap still sitting in the shower. The fire alarm decided to go off around 5 am and after calling the front desk multiple times for assistance, we only got a "ok, we'll note that here". No one ever came to assist us. The sheets had many stains in them as well. I also think the price of the room was overpriced for the condition of the room.

I've stayed at this location multiple times before. I have to say this time around I was a bit disappointed with the cleanliness of our room. The shower had the previous guest's personal bar of soap still sitting in the shower. The fire alarm decided to go off around 5 am and after calling the front desk multiple times for assistance, we only got a "ok, we'll note that here". No one ever came to assist us. The sheets had many stains in them as well. I also think the price of the room was overpriced for the condition of the room.

Dirty, noisy, unsafe

Dirty, noisy, unsafe

No t good

No t good

the room had ants

the room had ants

Clean, close to the job.

Clean, close to the job.

Ok

Ok

The information desk representative did not solve the guests problem on checking in. I checked in late but my companion who came earlier was not allowed to enter the room. Instead of finding solution to the problem they offered nothing. I made an email but was not answered.

The information desk representative did not solve the guests problem on checking in. I checked in late but my companion who came earlier was not allowed to enter the room. Instead of finding solution to the problem they offered nothing. I made an email but was not answered.

ear plugs.

ear plugs.

First thing that I noticed were the pigeons sheltering underneath the solar panels in the parking lot with bird poop on the parking stalls, quickly moved my vehicle before any poop landed on it luckily. A few lightbulbs needed changing in the hallways but the one by my door was working which attracted moths and other bugs that flew right in the door when opened. The tv in the room was damaged from previous guest causing the quality to be poor and was unable to connect using an hdmi cable. The AC had been left on and while keeping it on did not make the room feel cold, only when standing in front of the fan. I was excited to see that my room had an option for jets in the bathtub however chose to not use it after turning the faucet on and seeing brown water come out. The bed and soft pillows were comforting and woke up without back pain.

First thing that I noticed were the pigeons sheltering underneath the solar panels in the parking lot with bird poop on the parking stalls, quickly moved my vehicle before any poop landed on it luckily. A few lightbulbs needed changing in the hallways but the one by my door was working which attracted moths and other bugs that flew right in the door when opened. The tv in the room was damaged from previous guest causing the quality to be poor and was unable to connect using an hdmi cable. The AC had been left on and while keeping it on did not make the room feel cold, only when standing in front of the fan. I was excited to see that my room had an option for jets in the bathtub however chose to not use it after turning the faucet on and seeing brown water come out. The bed and soft pillows were comforting and woke up without back pain.

Room 115 is terrible, the smell is pure smoke, the carpet needs to be replace.. you can barely breath in this room. the room was fairly clean but the smell was horrendous. don't stay here.

Room 115 is terrible, the smell is pure smoke, the carpet needs to be replace.. you can barely breath in this room. the room was fairly clean but the smell was horrendous. don't stay here.

It was a old building with old bed spreads etc.

It was a old building with old bed spreads etc.

Dirty room dirty towel dirty sofa tv not working customer service poor

Dirty room dirty towel dirty sofa tv not working customer service poor

Economy lodging. Basic place to shower and sleep. Basic breakfast food: yogurt, bagels, cold cereal coffee, juice. Decent beds. Plenty of hot water. Noise level from street moderate.

Economy lodging. Basic place to shower and sleep. Basic breakfast food: yogurt, bagels, cold cereal coffee, juice. Decent beds. Plenty of hot water. Noise level from street moderate.

Staff was really helpful. They did everything they could to help me. Room service was quick and complete. A bit old, but very reliable. The entrance is tucked away, but I felt safe the whole time. Parking is a bit unique, as it's on an incline but it was a natural security. Weekends were a little loud, can sometimes hear people through pipes and walls, but the room was VERY clean. My room always smelled fresh and new!

Staff was really helpful. They did everything they could to help me. Room service was quick and complete. A bit old, but very reliable. The entrance is tucked away, but I felt safe the whole time. Parking is a bit unique, as it's on an incline but it was a natural security. Weekends were a little loud, can sometimes hear people through pipes and walls, but the room was VERY clean. My room always smelled fresh and new!

Room was clean and cozy. Room was a good rate as well. I would recommend it.

Room was clean and cozy. Room was a good rate as well. I would recommend it.

The shower control was a little difficult to figure out and to shut off. Breakfast was good as well. The waffle iron should be replaced for one a little more user friendly.

The shower control was a little difficult to figure out and to shut off. Breakfast was good as well. The waffle iron should be replaced for one a little more user friendly.

Horrible stay away

Horrible stay away

Very nice an

Very nice an

This place is a dump. I walked in the lobby to check in and stood behind a prostitute looking for a cigarette who was with an old guy with a bottle of wine. As I walked to my room, the smell of marijuana poured out of three different rooms. People had their shoes sitting in the walkway, doors opened. What seemed like gang members kept walking by. I left immediately. I did not feel safe. I wouldn’t recommend this to my worst enemy.

This place is a dump. I walked in the lobby to check in and stood behind a prostitute looking for a cigarette who was with an old guy with a bottle of wine. As I walked to my room, the smell of marijuana poured out of three different rooms. People had their shoes sitting in the walkway, doors opened. What seemed like gang members kept walking by. I left immediately. I did not feel safe. I wouldn’t recommend this to my worst enemy.

Very disappointed in my stay here. Property is very outdated that needs to be remodeled. my last night there I had to deal with Roches. was not very happy especially one being on my son. let property know what happen and they didn't really care of what I just told. they just proceeded to checking me out.

Very disappointed in my stay here. Property is very outdated that needs to be remodeled. my last night there I had to deal with Roches. was not very happy especially one being on my son. let property know what happen and they didn't really care of what I just told. they just proceeded to checking me out.

Good

Good

Staff were friendly and helpful. It was a descent place. I will definitely stay there again whenever I go visit my family. I already recommended to the rest of my family.

Staff were friendly and helpful. It was a descent place. I will definitely stay there again whenever I go visit my family. I already recommended to the rest of my family.

location was great, room was clean, great plaza close by, bathroom shower was below par but didn't ruin my stay.

location was great, room was clean, great plaza close by, bathroom shower was below par but didn't ruin my stay.

nice heat tub with blowers

nice heat tub with blowers

I liked the convenience to access the freeway and highway nearbay.

I liked the convenience to access the freeway and highway nearbay.

Nothing special

Nothing special

Some staff were unfriendly the continental breakfast was nonexistent.

Some staff were unfriendly the continental breakfast was nonexistent.

I had to go back two times to the lobby to get new keys because the ones they gave me didn't work and on the second time we were given a different room which needs some remodelation

I had to go back two times to the lobby to get new keys because the ones they gave me didn't work and on the second time we were given a different room which needs some remodelation

quiet room, close to freeway, but far enough that I didn't hear it.

quiet room, close to freeway, but far enough that I didn't hear it.

Great service, enjoyed my stay - door & wall of bathroom had some dirt or something on it - otherwise everything was good.

Great service, enjoyed my stay - door & wall of bathroom had some dirt or something on it - otherwise everything was good.

Good stay great for the price.

Good stay great for the price.

The surrounding area is very nice and the location of the hotel was not bad for our stay, it was close to restaurants and shopping. Surprisingly, there were not too many choices within this area. The property is older, but pretty much well maintained. It could do with a little updating here and there with a possible carpet clean or upgrade, but overall it was well kept. The beds and pillows were very comfortable and the bedding felt nice as well. The continental breakfast was exceptional. Check in/out was fast and easy. Another point to mention is the value and pricing which was very good. It was equal to a different motel within close proximity. I originally had not seen this hotel as an option prior to booking the other room. After staying one night at the other motel, we couldn't check out from there fast enough. I have since found this location on the list and truly don't understand how that "unmentionable" motel had better reviews than this, no comparison at all.

The surrounding area is very nice and the location of the hotel was not bad for our stay, it was close to restaurants and shopping. Surprisingly, there were not too many choices within this area. The property is older, but pretty much well maintained. It could do with a little updating here and there with a possible carpet clean or upgrade, but overall it was well kept. The beds and pillows were very comfortable and the bedding felt nice as well. The continental breakfast was exceptional. Check in/out was fast and easy. Another point to mention is the value and pricing which was very good. It was equal to a different motel within close proximity. I originally had not seen this hotel as an option prior to booking the other room. After staying one night at the other motel, we couldn't check out from there fast enough. I have since found this location on the list and truly don't understand how that "unmentionable" motel had better reviews than this, no comparison at all.

How can a hotel do that to people? I'd like a refund

How can a hotel do that to people? I'd like a refund

The staff was welcoming and very helpful.

The staff was welcoming and very helpful.

Everything

Everything

Staff very nice, however.

Staff very nice, however.

Property was old, run down. Two single women traveling with children and was approached in the parking lot several times by a male who made us uncomfortable. Possibly a pimp? Not family friendly

Property was old, run down. Two single women traveling with children and was approached in the parking lot several times by a male who made us uncomfortable. Possibly a pimp? Not family friendly

Bikers left at 10:00 pm and showed up at 1:30am and were so damn noise because they sat outside for another 30 min being loud and stupid. Sucks because i had to be up at 6 am

Bikers left at 10:00 pm and showed up at 1:30am and were so damn noise because they sat outside for another 30 min being loud and stupid. Sucks because i had to be up at 6 am

It's ok

It's ok

Also, no carpet in room and very old heater/air conditioner

Also, no carpet in room and very old heater/air conditioner

the rooms are clean and are exactly what I saw online

the rooms are clean and are exactly what I saw online

They made 2 copies of my credit card AND license- WHY? Sketchy area- did not feel safe.

They made 2 copies of my credit card AND license- WHY? Sketchy area- did not feel safe.

This property is not that great or clean

This property is not that great or clean

There was no continental breakfast. It was fruit and beagles. I think there was English muffins.

There was no continental breakfast. It was fruit and beagles. I think there was English muffins.

I enjoyed my stay, but I really need a downstairs room, but that accommodation was not given to me a person with limited mobility.

I enjoyed my stay, but I really need a downstairs room, but that accommodation was not given to me a person with limited mobility.

Very nice and helpful offuce staff!

Very nice and helpful offuce staff!

Staff is always kind and courteous. Breakfast is nice. The parking lot is strange

Staff is always kind and courteous. Breakfast is nice. The parking lot is strange

Trying to call the front desk is a joke, you have to try at least 2 times to get a hold of anyone. There were ants in the bathroom. The only helpful front desk staff was the guy working overnight.

Trying to call the front desk is a joke, you have to try at least 2 times to get a hold of anyone. There were ants in the bathroom. The only helpful front desk staff was the guy working overnight.

Carpet is was dirty and bed is was icy

Carpet is was dirty and bed is was icy

It was really dirty. We got it for 4 people and only gave us 2 towels. The bathtub was very dirty. The bass were full instead of them being queen.

It was really dirty. We got it for 4 people and only gave us 2 towels. The bathtub was very dirty. The bass were full instead of them being queen.

Overall this hotel was, room quite and clean, bed comfortable and location very convenient. Maybe someway updated but you can see they make an effort to overcome that factor with good customer service. I am being honest. I hope to get the same room next time.

Overall this hotel was, room quite and clean, bed comfortable and location very convenient. Maybe someway updated but you can see they make an effort to overcome that factor with good customer service. I am being honest. I hope to get the same room next time.

Resaonable price, comfortable and clean rooms, helpful and friendly staff. Great central location

Resaonable price, comfortable and clean rooms, helpful and friendly staff. Great central location

The room we stayed needs to be updated. The staff was nice.

Convenient to trip,

Room smelled heavy of cigarette smoke. I had to febreeze it myself just to be able to tolerate it for the night. There were footprints in the bathroom and hair in the tub and on the toilet and my sons feet turned black from walking around.

Room 220 I did not stay in this room. 5 minutes after getting in my room a black female hooker knocked on my door. She said she was looking for someone else. The woman in the room nextdoor kept walking in front of my window while talking on the phone.There was a middle eastern looking man walking all over the parking lot. he was either casing the cars in the lot or looking for somewhere to urinate. The window did not lock but being the only hotel near family I have stayed her a number of times and have learned to bring a stick to put in the window jamb to keep out intruders. Anyway at around 9:30 pm I couldn't take it. I got in my truck and drove back to Nevada. I did not even turn down the bed. Requested a refund. We'll see what happens.