Howard Johnson Hotel & Suites by Wyndham Pico Rivera
About Howard Johnson Hotel & Suites by Wyndham Pico Rivera
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Howard Johnson Hotel & Suites by Wyndham Pico Rivera provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- In-room refrigerator
- In-room microwave
- Pool
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel's location is consistently praised, and some guests find the rooms comfortable and adequately priced. However, cleanliness and noise levels are recurring issues, and customer service is often described as poor.
- Convenient location
- Comfortable rooms and reasonable pricing
- Poor cleanliness
- High noise levels and inadequate customer service
- 4/5
no comment
- 5/5
Very well maintained and great service !!!!
- 3/5
El aire acondicionado no sirve bien
- 4/5
Plenty to eat and shop around the area.
- 5/5
Clean, comfortable bed!
- 4/5
Nice hotel for the time i stayed
- 5/5
Love it
- 4/5
Everything was fine
- 3/5
It is a old hotel, offering a continental breakfast but it just coffl
- 4/5
Parking was good and the outside property was in excellent conditions. Breakfast could be a lot better, not many options, basically was only coffee.
- 4/5
Serve a better breakfast
- 5/5
Na
- 4/5
We were missing some towels. It really didn't affect me because I always carry my own. But for other travelers it may be inconvenient! Other than that I was very pleased.
- 5/5
It was a good place to stay.
- 4/5
It was a good hotel. Room was pretty big. Only thing bad about it was there was no AC in the room.
- 5/5
Parking is easy, breakfast was good and the management and staff are very nice people also very convenient to good and stores.
- 3/5
Interior xan use a lift
- 1/5
Really, Bad Experience, number one. We arrive at the check in at four P.M. checking supposed to be at three de Jara like three different customers. Waiting For Room, they gave us a room 119, When We Open The Room, and try to get in It Wasn’t Clean, yet, on top de cleaning car that staff used to clean the room, In The Middle of The Room, we get Back to talk to the attendant. He physical Guille check tried to get in touch with the service people. He came back to and says I don’t know where she is. We have to wait another Thirty Minutes, later he came back, gave us a different room, the next morning, we went to eat, Breakfast, and there was no Breakfast in the hotel, I’m Sorry, we don’t serve Anymore, But, What You make the reservation. They offer Breakfast included, definitely, I won’t recommend this Hotel. They have short staff rooms are not clean. And no Breakfast. just remember that,.
- 5/5
The room was well furnished and conformable.
- 3/5
Not the best, not the worst
- 5/5
Perfect
- 5/5
Prefect
- 3/5
The blanket on the bed was not washed. Morning breakfast had no eggs or Cereal. They had no sugar substitute for coffee. Just bread and cupcakes. They had orange juice. I did not see the receptionist in the morning while I was having my breakfast or when I checked out. The Expedia Website states that the hotel had a restaurant. It did not! Syed
- 1/5
It was dirty I left right away no refund
- 5/5
It was good spacious no fake environment
- 5/5
Rooms it getting renewed
- 5/5
Yes everything was fabulous. Clean.
- 3/5
Parking was good. Rooms need definitely a redo. Old furniture and stained.
- 5/5
Excellent
- 5/5
Excellent experiences
- 5/5
Wished there were more fruit choices. Staff was pleasant as we checked in at 3 a.m.
- 5/5
It was good for me
- 4/5
All was fine
- 5/5
We have stayed at this hotel approximately 3 times and it’s always fit the bill. Beds are comfy and area is quiet
- 5/5
We have stayed at this hotel approximately 3 times and it’s always fit the bill. Beds are comfy and area is quiet
- 3/5
Good location to the highway, shopping, a few resturants are in walking distace, the rooms were clean, it was relatively quiet. So good night sleep, nothing on cable for children and the breakfast was 1 kind of muffin, bread OJ and coffee period, although i did not expect a buffet for the price, i did expect a little more.
- 3/5
Good location to the highway, shopping, a few resturants are in walking distace, the rooms were clean, it was relatively quiet. So good night sleep, nothing on cable for children and the breakfast was 1 kind of muffin, bread OJ and coffee period, although i did not expect a buffet for the price, i did expect a little more.
- 3/5
The first day that we arrived just one bath towel on the bathroom and I need to request more at the housekeeper, then the room smells a lot of bleach, and the bed was very uncomfortable, The bed was very sagging and the headboard was scratched.
- 3/5
The first day that we arrived just one bath towel on the bathroom and I need to request more at the housekeeper, then the room smells a lot of bleach, and the bed was very uncomfortable, The bed was very sagging and the headboard was scratched.
- 5/5
The room was clean, spacious & quite. Everything that might be needed w
- 5/5
The room was clean, spacious & quite. Everything that might be needed w
- 1/5
As soon as I was walking up the stairways I could see thrash and cigerrete buds on he floor. Room was really bad. It had an old squeaky bed. The room was upstairs and downstairs is a hall where a Valentines party was being held. They had music and Karaoke which was very annoying and I could not sleep. I would not recommend.
- 1/5
As soon as I was walking up the stairways I could see thrash and cigerrete buds on he floor. Room was really bad. It had an old squeaky bed. The room was upstairs and downstairs is a hall where a Valentines party was being held. They had music and Karaoke which was very annoying and I could not sleep. I would not recommend.
- 3/5
Doors have an open space at bottom and a sewer roach came in and my husband kicked it out without opening the door.
- 3/5
Doors have an open space at bottom and a sewer roach came in and my husband kicked it out without opening the door.
- 1/5
Discrimination
- 4/5
Had a good stay. Great staff
- 4/5
Had a good stay. Great staff
- 3/5
The only issues I had was the bed needed a new mattress. Everything else was just fine for a last minute Christmas booking.
- 3/5
The only issues I had was the bed needed a new mattress. Everything else was just fine for a last minute Christmas booking.
- 3/5
Room was clean but there was a lot of noise from neighbors. Has the basics.
- 3/5
Room was clean but there was a lot of noise from neighbors. Has the basics.
- 5/5
Great customer service and the room was really nice thank you
- 5/5
Great customer service and the room was really nice thank you
- 1/5
We didnt use the pool. The hotel was dirty. The door jam had pee from an animal. The mirrors had dirt and grime on them. The towels smelled like mildew. The beds sunk in. The door didnt close right. The room had a musty odor. The bed had hair in it. There was water damage in the restroom with a large whole in the wall.
- 1/5
We didnt use the pool. The hotel was dirty. The door jam had pee from an animal. The mirrors had dirt and grime on them. The towels smelled like mildew. The beds sunk in. The door didnt close right. The room had a musty odor. The bed had hair in it. There was water damage in the restroom with a large whole in the wall.
- 5/5
Also “AMAZING”….my only issue was I paid for a late checkout and told the man I wouldn’t get off until 3:30 and had to pack n shower after work to leave. Before 4 o’clock his wife was banging, opening my door, yelling at me to the point I couldn’t even finish getting dressed after repeatedly saying I was getting dressed! I finally had to answer my door in my under garments! She continued to scream and tell me she was charging me more! All this after staying a week plus paying $50 ( half the price of an all night stay) for late checkout and being very clear on my timing. Remove her and I’d give a 5 star rating considering the price and proximity to my job. Might try again. If I do I will be sure to give an update
- 5/5
Also “AMAZING”….my only issue was I paid for a late checkout and told the man I wouldn’t get off until 3:30 and had to pack n shower after work to leave. Before 4 o’clock his wife was banging, opening my door, yelling at me to the point I couldn’t even finish getting dressed after repeatedly saying I was getting dressed! I finally had to answer my door in my under garments! She continued to scream and tell me she was charging me more! All this after staying a week plus paying $50 ( half the price of an all night stay) for late checkout and being very clear on my timing. Remove her and I’d give a 5 star rating considering the price and proximity to my job. Might try again. If I do I will be sure to give an update
- 1/5
Room had bad odor and ants
- 1/5
Room had bad odor and ants
- 4/5
Excellent service, but very poor breakfast
- 4/5
Excellent service, but very poor breakfast
- 4/5
The towels was not clean properly. There was a small brake fast.
- 4/5
The towels was not clean properly. There was a small brake fast.
- 5/5
Nice and clean
- 5/5
Nice and clean
- 3/5
It was clean and I felt safe staying there by myself as a traveling nurse.
- 3/5
It was clean and I felt safe staying there by myself as a traveling nurse.
- 5/5
The carpet had a patch done on it . Ran out of soap. Simple basic room
- 5/5
The carpet had a patch done on it . Ran out of soap. Simple basic room
- 5/5
❤️
- 5/5
❤️
- 5/5
I’ve been staying here a coupe days, the owner is nice and helps you out, you have to let them know when you need house keeping. Yesterday I came back from work around 11pm I need two new towels , hands towel, bed sheets,blanket & pillowcases. He came out and gave them to me I was also short on cash for another day to stay he let me pay $10 later his wife told me a time to pay but the owner worked with me and didn’t charge me a late fee or anything. I like this place better then most inn and motels. A lot of them won’t offer you to pay them later. Especially by 11pm
- 5/5
I’ve been staying here a coupe days, the owner is nice and helps you out, you have to let them know when you need house keeping. Yesterday I came back from work around 11pm I need two new towels , hands towel, bed sheets,blanket & pillowcases. He came out and gave them to me I was also short on cash for another day to stay he let me pay $10 later his wife told me a time to pay but the owner worked with me and didn’t charge me a late fee or anything. I like this place better then most inn and motels. A lot of them won’t offer you to pay them later. Especially by 11pm
- 5/5
I’ve been staying here more than three days I like this place better than most motels or inns. The owner is very nice and helps out. You have to let them know when you need house keeping if you’re going to stay longer in the same room. I needed new towels, hand towels ,sheets, blanket& pillow cases when I got back from work around 11pm he came out gave me everything I asked for.
- 5/5
I’ve been staying here more than three days I like this place better than most motels or inns. The owner is very nice and helps out. You have to let them know when you need house keeping if you’re going to stay longer in the same room. I needed new towels, hand towels ,sheets, blanket& pillow cases when I got back from work around 11pm he came out gave me everything I asked for.
- 1/5
I booked the room for the night and
- 1/5
I booked the room for the night and
- 2/5
The room desperately needed renovation. Unfortunately, it didn’t feel pleasant to stay there. We attempted to cancel our booking, but they refused, and now I understand why. No one wants to book there after their initial stay. The nightly rates don’t justify the experience.
- 2/5
The room desperately needed renovation. Unfortunately, it didn’t feel pleasant to stay there. We attempted to cancel our booking, but they refused, and now I understand why. No one wants to book there after their initial stay. The nightly rates don’t justify the experience.
- 3/5
It was ok
- 3/5
It was ok
- 5/5
Great
- 5/5
Great
- 4/5
Ok
- 4/5
Ok
- 5/5
They kept forgetting I had rebooked the room. They kept asking when I was checking out I spoke to one of the owners, and told her I was rebooking the room paid it at 7am. Then I went back to the window to ask for more toilet paper and tissues, and the husband asked if I was checking out and I told him I'd rebook the room he looked at his wife and I went back to the room as soon as it hit 11am her husband comes knocking on the door saying it was check-out time. Told him I had rebooked the room and paid already he had to call his wife on the phone & spoked in their language and then said okay .
- 5/5
They kept forgetting I had rebooked the room. They kept asking when I was checking out I spoke to one of the owners, and told her I was rebooking the room paid it at 7am. Then I went back to the window to ask for more toilet paper and tissues, and the husband asked if I was checking out and I told him I'd rebook the room he looked at his wife and I went back to the room as soon as it hit 11am her husband comes knocking on the door saying it was check-out time. Told him I had rebooked the room and paid already he had to call his wife on the phone & spoked in their language and then said okay .
- 3/5
Convenient affordable great location
- 3/5
Convenient affordable great location
- 1/5
My experience here was terrible. There was roaches, room was dirty. I had to go and buy clorax wipes myself to clean the surfaces. Not only it was dirty but I went and try and ask for clean towels and I waited outside for about 15 minutes and nobody was attending customers. Very bad costumer service and service over all. First and last time staying here.
- 1/5
My experience here was terrible. There was roaches, room was dirty. I had to go and buy clorax wipes myself to clean the surfaces. Not only it was dirty but I went and try and ask for clean towels and I waited outside for about 15 minutes and nobody was attending customers. Very bad costumer service and service over all. First and last time staying here.
- 5/5
Office staff was extremely helpful and on point. Thank you!!
- 5/5
Office staff was extremely helpful and on point. Thank you!!
- 2/5
No clean towels- had to ask for clean towels- and they said there was no more and they were washing some and would provide when done . Toilet was loose when sitting on it. Room floor was dirty with crumbs- no one sweeps. Just all round very disappointed, I had always stood there - but not anymore - it's getting run down
- 2/5
No clean towels- had to ask for clean towels- and they said there was no more and they were washing some and would provide when done . Toilet was loose when sitting on it. Room floor was dirty with crumbs- no one sweeps. Just all round very disappointed, I had always stood there - but not anymore - it's getting run down
- 5/5
Easy check in and check out. No issues and comfortable stay.
- 5/5
Easy check in and check out. No issues and comfortable stay.
- 3/5
Esta bien. solo para pasar la noche. un poco inseguro el parqueo, habian carros con personas que duermen dentro de el como indigentes.
- 3/5
Esta bien. solo para pasar la noche. un poco inseguro el parqueo, habian carros con personas que duermen dentro de el como indigentes.
- 4/5
Clean and safe
- 4/5
Clean and safe
- 2/5
The Direct TV and Wifi went down in the middle of our stay and never came back on. i called the front desk and was told "you've already been in the room for a while" and then "yes its down and there is nothing that can be done"
- 2/5
The Direct TV and Wifi went down in the middle of our stay and never came back on. i called the front desk and was told "you've already been in the room for a while" and then "yes its down and there is nothing that can be done"
- 5/5
Good price
- 5/5
Good price
- 2/5
Bed was not comfortable at all. The box spring was smaller than the mattress lol. I wouldn’t recommend staying here.
- 2/5
Bed was not comfortable at all. The box spring was smaller than the mattress lol. I wouldn’t recommend staying here.
- 5/5
Nice room close to restaurants
- 5/5
Nice room close to restaurants
- 3/5
Dirty towels, ac in the other room and so room slept in didn’t get cool enough.
- 3/5
Dirty towels, ac in the other room and so room slept in didn’t get cool enough.
- 1/5
This hotel isn’t worth even just a one night stay…rooms are disgusting the walls has dried leak from the ceiling. Bed sheets aren’t even clean found other peoples hair on it. Stain on blankets along with holes. Honestly this hotel isn’t worth 50 or even 100 bucks. Breakfast here is worse than cafeteria food. Just toast and milk?? That’s not breakfast so don’t be fooled by the “free breakfast”. The Indian woman at the desk look like she was just waking up. I absolutely do not recommend to stay here. Save yourself and drive far far away from this hotel.
- 1/5
This hotel isn’t worth even just a one night stay…rooms are disgusting the walls has dried leak from the ceiling. Bed sheets aren’t even clean found other peoples hair on it. Stain on blankets along with holes. Honestly this hotel isn’t worth 50 or even 100 bucks. Breakfast here is worse than cafeteria food. Just toast and milk?? That’s not breakfast so don’t be fooled by the “free breakfast”. The Indian woman at the desk look like she was just waking up. I absolutely do not recommend to stay here. Save yourself and drive far far away from this hotel.
- 5/5
My 3rd time staying here when I go to Pico Rivera. I will definitely keep the trend going.
- 5/5
My 3rd time staying here when I go to Pico Rivera. I will definitely keep the trend going.
- 5/5
Property was nice and clean. Staff was great. It felt safe. Room service staff was really nice and friendly and did their job very well and fast. Only downside is that the next door neighbor kept arguing really loud
- 5/5
Property was nice and clean. Staff was great. It felt safe. Room service staff was really nice and friendly and did their job very well and fast. Only downside is that the next door neighbor kept arguing really loud
- 1/5
I was so disappointed with my stay. It was a complete waste of extra money. I paid extra for breakfast which consisted of bread, mantecadita muffins, jam, apples, coffee, and orange juice. The ice machine was broken. Pool was locked at noon still.
- 2/5
The beds were advertised as queen but were full. The front desk person offered to measure them but they were definitely full. That was really the only downfall other than the pool only being opened till 6pm
- 2/5
The beds were advertised as queen but were full. The front desk person offered to measure them but they were definitely full. That was really the only downfall other than the pool only being opened till 6pm
- 2/5
Attendant not very nice. Was given a urine smelling inside and out room. Although looked clean. Towels looked old. Had stayed there before with a better experience.
- 2/5
Attendant not very nice. Was given a urine smelling inside and out room. Although looked clean. Towels looked old. Had stayed there before with a better experience.
- 4/5
Could improve the breakfast menu.
- 4/5
Could improve the breakfast menu.
- 5/5
Had a good stay
- 5/5
Had a good stay
- 1/5
The toilet didn’t work and it was a very seedy place.
- 1/5
The toilet didn’t work and it was a very seedy place.
- 5/5
Na
- 5/5
Na
- 5/5
Easy check in, clean, front desk was nice
- 5/5
Easy check in, clean, front desk was nice
- 2/5
Man at front desk was very rude and unwelcoming.
- 2/5
Man at front desk was very rude and unwelcoming.
- 4/5
Muy buena opcion analizando la relacion precio/calidad.
- 4/5
Muy buena opcion analizando la relacion precio/calidad.
- 1/5
Cleanliness is average, breakfast is terrible, no coffee, one has to request that it is made, then wait. AC unit too noisy and not functioning well.
- 1/5
Cleanliness is average, breakfast is terrible, no coffee, one has to request that it is made, then wait. AC unit too noisy and not functioning well.
- 2/5
Found hair in the blankets
- 2/5
Found hair in the blankets
- 4/5
Quiet and clean
- 4/5
Quiet and clean
- 3/5
Nice place
- 3/5
Nice place
- 3/5
Good stay
- 3/5
Good stay
- 5/5
Friendly staff, quiet and accommodating! It was a wonderful stay overall
- 5/5
Friendly staff, quiet and accommodating! It was a wonderful stay overall
- 4/5
Apesar del inconveniente de perder un día y no hacer check in a tiempo perdi una noche de estancia,90 % recomendable
- 4/5
Apesar del inconveniente de perder un día y no hacer check in a tiempo perdi una noche de estancia,90 % recomendable
- 4/5
The room was a non smoking room but it smelled of smoke to us. These things didn’t change our opinion of our stay but it was recognized Next year i will double check the bed is bigger
- 4/5
The room was a non smoking room but it smelled of smoke to us. These things didn’t change our opinion of our stay but it was recognized Next year i will double check the bed is bigger
- 4/5
Great place to stay
- 4/5
Great place to stay
- 3/5
It could be an incredible hotel with a little tender loving care. The room i was in has potential. Nice & spacious, nice TV, decent bathroom, shower was nice. I'd gut the bathrooms, replace the tubs with walk-in rainfall showers, and upgrade other rooms to have jacuzzi tubs & walk in showers. Add a hot tub & pool, and it'd be a perfect hotel.
- 3/5
It could be an incredible hotel with a little tender loving care. The room i was in has potential. Nice & spacious, nice TV, decent bathroom, shower was nice. I'd gut the bathrooms, replace the tubs with walk-in rainfall showers, and upgrade other rooms to have jacuzzi tubs & walk in showers. Add a hot tub & pool, and it'd be a perfect hotel.
- 1/5
Estuve una semana solo fueron 3 días al aseo, tuve q ir por toallas 2 veces máquina hielo sucia control remoto dañado sin tapa pilas desayuno pésimo deberían de quitarlo como desayuno incluido y poner como café para llevar solamente colchas con orificios de quemado por cigarro
- 1/5
Estuve una semana solo fueron 3 días al aseo, tuve q ir por toallas 2 veces máquina hielo sucia control remoto dañado sin tapa pilas desayuno pésimo deberían de quitarlo como desayuno incluido y poner como café para llevar solamente colchas con orificios de quemado por cigarro
- 4/5
Very noisy in the evenings had ants in the bathroom,
- 4/5
Very noisy in the evenings had ants in the bathroom,
- 4/5
The Rooms are spacious and comfy. Lots of pain lice activity around the property at night !
- 4/5
The Rooms are spacious and comfy. Lots of pain lice activity around the property at night !
- 3/5
Room needed some repairs.
- 3/5
Room needed some repairs.
- 1/5
Arrived around 7pm, went to get dinner and noticed next room had loud music but didn’t mind since it wasn’t time to go to bed, at around 9pm the music was still loud but still went to bed thinking they were having a great time and they would turn down the volume soon. They didn’t! The music was very loud but I finally fell asleep! Woke up at 3am and my partner said he hasn’t been able to sleep since the tv was way too loud so I called the front office and reported it, they either didnt do anything or the people next door didn’t care and turned up the music even louder! At around 5:30 am they finally turned the music off! During all these time I messaged front desk (since they hang up on my calls several times!) and sent them videos of the loud noise next door! Overall I do not recommend this place, if you really want to spend a peaceful night go somewhere else! The place was clean and big!
- 1/5
Arrived around 7pm, went to get dinner and noticed next room had loud music but didn’t mind since it wasn’t time to go to bed, at around 9pm the music was still loud but still went to bed thinking they were having a great time and they would turn down the volume soon. They didn’t! The music was very loud but I finally fell asleep! Woke up at 3am and my partner said he hasn’t been able to sleep since the tv was way too loud so I called the front office and reported it, they either didnt do anything or the people next door didn’t care and turned up the music even louder! At around 5:30 am they finally turned the music off! During all these time I messaged front desk (since they hang up on my calls several times!) and sent them videos of the loud noise next door! Overall I do not recommend this place, if you really want to spend a peaceful night go somewhere else! The place was clean and big!
- 3/5
Disappointing room. A number of items in room were broken/inoperable. Bathroom fan didn't work. Half the shades were broken (couldn't get light in lol). Phone cord was broken. Holes in worn carpet
- 3/5
Disappointing room. A number of items in room were broken/inoperable. Bathroom fan didn't work. Half the shades were broken (couldn't get light in lol). Phone cord was broken. Holes in worn carpet
- 3.5/5
It was very close to restaurants and the boulevard.
- 2/5
The placard in the lobby warning of cancer causing materials etc. is concerning. They should be forced to update and remove an asbestos or lead material which is what I assume the warning is for.
- 2/5
The placard in the lobby warning of cancer causing materials etc. is concerning. They should be forced to update and remove an asbestos or lead material which is what I assume the warning is for.
- 3/5
Nice on the outside. Bed was lumpy, small T.V., Squeaky restroom floor
- 3/5
Nice on the outside. Bed was lumpy, small T.V., Squeaky restroom floor
- 2/5
05/23/25 - Staff not friendly, tight on towels you have to give a dirty towel for a clean one. It was said to me "4 towels is too much for 2 people". Hell!! What I paid for the room I should be able to have that many towels we are women we need towels. I WILL NEVER STAY HERE AGAIN!!!!!! What breakfast was a JOKE!!!!
- 2/5
05/23/25 - Staff not friendly, tight on towels you have to give a dirty towel for a clean one. It was said to me "4 towels is too much for 2 people". Hell!! What I paid for the room I should be able to have that many towels we are women we need towels. I WILL NEVER STAY HERE AGAIN!!!!!! What breakfast was a JOKE!!!!
- 3/5
The bedding was really old had burnt holes on bottn beds
- 3/5
The bedding was really old had burnt holes on bottn beds
- 5/5
Great customer service
- 5/5
Great customer service
- 3/5
This is the second time we stay there and both times it was quite noisy, outside and upstairs. The thing I disliked the most is that they advertise breakfast and there was no breakfast - just some toast, muffins and fruit. There is no coffee pot in the bedroom, which I really didn't like. I didn't remember that, cause if I had I would not have stayed there the second time.
- 3/5
This is the second time we stay there and both times it was quite noisy, outside and upstairs. The thing I disliked the most is that they advertise breakfast and there was no breakfast - just some toast, muffins and fruit. There is no coffee pot in the bedroom, which I really didn't like. I didn't remember that, cause if I had I would not have stayed there the second time.
- 5/5
Excellent service thank you
- 5/5
Excellent service thank you
- 2/5
I was charged a day that I did not stay. I will never stay in any facility assosicated with Howard Johnson Hotels if this is standard practice. I will ensure my military and DOD associates, family members and friends are made aware.
- 2/5
I was charged a day that I did not stay. I will never stay in any facility assosicated with Howard Johnson Hotels if this is standard practice. I will ensure my military and DOD associates, family members and friends are made aware.
- 5/5
Vey nice and clean and quiet
- 5/5
Vey nice and clean and quiet
- 3/5
Mediocre
- 3/5
Mediocre
- 5/5
Great customer service
- 5/5
Great customer service
- 0.5/5
the rooms were in terrible condition
- 5/5
Definitely recommend
- 5/5
Definitely recommend
- 0.5/5
Hotel is not maintained, the first time I was there it was very clean and up to date. Everything is old and not working.
- 3/5
The location was adequate for my needs, the room was clean and the bed comfortable enough. The bath tub and toilet were in good condition with good flow of water from the shower head and drain. Room had a fridge, microwave and coffee maker. The lavatory faucet was not so good, it had an aerator that restricted the water too much. The breakfast wasn't great.
- 3/5
The location was adequate for my needs, the room was clean and the bed comfortable enough. The bath tub and toilet were in good condition with good flow of water from the shower head and drain. Room had a fridge, microwave and coffee maker. The lavatory faucet was not so good, it had an aerator that restricted the water too much. The breakfast wasn't great.
- 4/5
Overall good experience
- 4/5
Overall good experience
- 5/5
Easy fast
- 2/5
Gave this place a chance as we didn’t plan on being in the room much knew from reviews not to expect anything much for breakfast which was accurate just bread and bad coffee the room was a poor attempt at look we remodeled bed cover had holes no coffee pot in room floor needed to be swept and was surprised by a cockroach when pulling a tissue out of tissue box front desk not very welcoming one plus close to food and shopping very disappointed that this is connected to Howard Johnson/wydam I didn’t expect it to be this poor for the price
- 1/5
Staff was rude and unhelpful. Room was filthy. Exposed wood flooring as a hazard.
- 3/5
There was no or little breakfast, just some fruit, little muffin, toast, and orange juice.
- 3/5
Poor continental breakfast
- 4/5
The only problem was that the fridge and heater/air conditioning unit was very noisy. The breakfast is low end continental.
- 5/5
Very kind staff!
- 4/5
.
- 3/5
this chain of hotels needs to do a breakfast menu, all they had was fried mexican bread, sandwich bread, jellie, coffee, dried regular creamer very disappointed, but corporate better give more in breakfast. receptionists was nice, whole hotel was very quiet very clean outside
- 4/5
- 3/5
Ok
- 5/5
I was hauling a trailer and I was able to disconnect the trailer and park it next to my car. No safety issues; easy access to the main highway!
- 4/5
Good size rooms, easy accessible.
- 2/5
Front desk was accommodating and polite, check in was super quick and easy. Rug was stained and ripped, bedding was old and tattered. Bathroom clean and updated.
- 2/5
Everything was ok but the bed was super uncomfortable. It was one of those old spring coiled mattresses .
- 1/5
Homeless people in stairwell
- 5/5
The services very good
- 1/5
N/A
- 2/5
It was a roach in the bathroom
- 1/5
!!!!
- 5/5
Nice place
- 2/5
The tv stopped working kept saying weak signal. There was no storm or bad weather I tried to tell them and they wouldn’t answer the bell. Wash clothes still 2 after I said 4. They did acknowledge that they need to change the website to continental breakfast instead of breakfast. It still wasn’t continental because it was no cereal yogurt donuts bagels. It was toast and a piece of a muffin with OJ. Not acceptable. I would never go back there.
- 5/5
You get what you pay for!
- 1/5
When I arrived and checked in, it took more than 20 minutes because the mu ha ho that was there didn't taste very good until the lady came to help and then the room I was assigned to had cockroaches and it was full of ants. We told the staff to clean it and when we returned, they still hadn't cleaned it. I always go to this hotel but this year I was disappointed.
- 4/5
Convenient
- 4/5
We enjoy the convenience of this location and have been coming for years. I just have noticed that some of the rooms could use a good mopping. The room appears clean, the linen is laundered but after stepping out of shower and walking across room we both had black feet. This hasn’t completely steered us away but we prefer upstairs closer to the stairwell and next time will make sure to request that. The clerks are always very accommodating when we have needed anything
- 1/5
Not a safe area at all
- 3/5
An ok place, needs fixing. I went for vacation, but couldn’t sleep well due to a lot of noise. On my last day I couldn’t sleep longer because they started “sweeping “ with a blower at 7am. Check out is at 11am. I understand that they might want people to be out soon but that is not the way. I didn’t mind the room or lack of room service, but because of the constant noise I won’t go back.
- 5/5
Nice and quit
- 3/5
The carpet has stains as does the furniture looks dirty
- 1/5
Horrible service! Never staying there again.
- 4/5
The rating would be higher if the property actually offered a free breakfast. Went to get breakfast and nothing was available, just empty countertops. No food nor any coffee! Do not offer free breakfast in your advertisement if you are not going to offer free breakfast.
- 3/5
No breakfast
- 1/5
Well to begin the tv did work. The ants were horrible, the ac air out put was very very low , and when I called the manager why his response was it was just to hot. I’m sorry I’ve been to hostels in the desert and the ac blew out colder and stronger air than what me and my family had to endure these last two days. The pool was dirty and cloudy. The website said that there would be breakfast and there wasn’t. To be honest I feel like I should be compensated or compt what I’ve paid for, I’m so unhappy with what me and my family had to go through. I would like for some one to reach out to me and help me out with my issues please!!
- 5/5
No
- 3/5
No continental breakfast as advertised
- 5/5
Would definitely stay again
- 4/5
It was good
- 2/5
Disappointed... Got there and they checked us in and after a long day was looking forward to a shower but they neglected to mention that the water was shut off and weren't sure how long it would be before it was on. Then in the morning go to the office for breakfast and learn there isn't any or even coffee for that matter even though they advertise that they have breakfast. This place is a joke seeing that they are more expensive than Motel 6 and offer less, at least Motel 6 has coffee in the morning
- 4/5
Bit of noise, broken hair dryer..NO COFFEE!
- 4/5
We really enjoyed our stay. The place was spacious, clean and well maintained. Check in was simple, staff were kind. It was easy to walk to the grocery store and surrounding food places. The only thing was the walls are very thin so you can hear everything that goes on around the entire hotel - however, that really was the onlt negative. There was plenty of space, we were really pleased with our stay. Thank you greatly!
- 5/5
Great
- 3/5
When we arrived and already booked the room. We where told that they served no breakfast very miss leading and disappointed
- 2/5
The property was fantastic on the outside. On the inside of the room was terrible. Furniture had huge stains, cigarette burns in the polyester fabric. Said they had a continental breakfast but the doors were locked until 10 am no breakfast.
- 3/5
The room was nice. The staff are nice. The breakfast was in the list when I reserved but the man said we don't have breakfast at all. In the form they said cleaning is upon request but they entered the room and cleaned it while we were not there. It was very far from places to visit in LA, and it's always heavy traffic to get there. If you are planning to visit LA for fun, maybe look for somewhere near those places instead.
- 3.5/5
The faucet in the bathroom very little water
- 2/5
Over the years the quality of this hotel has certainly gone downhill. There was no longer any breakfast served, no tissues or coffee maker in the room. Barely any amenities at all. It was a place to sleep and take a shower. I will not stay there again
- 4.5/5
Nope.
- 3/5
There was someone's leftovers in the fridge. This is the second time this happened to me. My sons didn't like the room at all. It's also noisy.
- 5/5
Friendly. easy contact. room always clean will continue to stay there
- 0.5/5
We paid a couple dollars extra for the breakfast package deal. Strictly NO BREAKFAST OFFERED¿
- 0.5/5
There was a very loud conference room playing loud music we were put next to, they were not willing to let us move rooms when there were more rooms like our available. There was a loud explosion or firework that went off around 2am very hard to sleep.
- 0.5/5
Nothing hotel is disgusting and weirdos all around the area
- 5/5
The towels looked grimy and dirty.
- 4/5
parking lot gets filled fast
- 4/5
This guest did not leave comments about this hotel.
- 0.5/5
the bed was damaged
- 4.5/5
This guest did not leave comments about this hotel.
- 4.5/5
Clean, safe, housekeeping staff nice. Front desk friendly.