Epic Hotel
About Epic Hotel
Located in Pico Rivera, 12 miles from California Institute of Technology, Epic Hotel has accommodations with free WiFi and free private parking. Featuring a garden, the 3-star hotel has air-conditioned rooms with a private bathroom. The hotel has family rooms. At the hotel, rooms include a desk. The rooms in Epic Hotel are equipped with a TV and free toiletries. Guests at the accommodation will be able to enjoy activities in and around Pico Rivera, like hiking. Staff at the 24-hour front desk speak English, Spanish and Hindi. LA Union Station is 12 miles from Epic Hotel, while Staples Center is 13 miles from the property. Long Beach Airport is 17 miles away.
Amenities
- 24-hour front desk
- Express check-in / check-out
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel receives mixed reviews with guests appreciating the friendly and helpful staff, particularly Jay, and the cleanliness of the rooms. However, there are consistent complaints about thin walls leading to noise disturbances, lack of certain amenities like microwaves and coffee makers, and issues with parking.
- Friendly and helpful staff, especially Jay
- Clean rooms
- Thin walls causing noise disturbances
- Lack of certain amenities like microwaves and coffee makers
- 5/5
Loved this place so calm and clean .
- 5/5
The personnel was
- 5/5
Yes clean ax working excellent staff was great will recommend to others
- 5/5
Staff incredibly nice and attentive. Very private, a lot of parking, easy to get in and out.
- 5/5
Easy check in/out, very convenient facility with great service.
- 5/5
Clean room. Professional staff
- 4/5
Fast check in and out
- 4/5
Fast check in and out
- 2/5
Place is ok for what you pay, no issues there. Unfortunately the type of people this place attracts, lack decorum. People arguing, talking loudly, kids screaming and running around all this past midnight hours, guarantee you will be restless the next day. Side note, the extra fee for a 2 hour early check-in is ridiculous and laughable for this type of Motel/Hotel.
- 2/5
Place is ok for what you pay, no issues there. Unfortunately the type of people this place attracts, lack decorum. People arguing, talking loudly, kids screaming and running around all this past midnight hours, guarantee you will be restless the next day. Side note, the extra fee for a 2 hour early check-in is ridiculous and laughable for this type of Motel/Hotel.
- 5/5
Rooms were clean and nicely decored
- 5/5
Rooms were clean and nicely decored
- 5/5
Great staff
- 5/5
Great staff
- 5/5
GREAT FRIENDLY SERVICE. EASY CHECK-IN
- 5/5
GREAT FRIENDLY SERVICE. EASY CHECK-IN
- 5/5
Yes
- 5/5
Yes
- 5/5
💯
- 5/5
💯
- 5/5
Great room
- 5/5
Great room
- 5/5
Great staff
- 5/5
Great staff
- 5/5
Yes
- 5/5
Yes
- 5/5
Staff was friendly, easy check in and out, quiet, clean
- 5/5
Staff was friendly, easy check in and out, quiet, clean
- 3/5
Walls too thin, can hear everything neighbors said. Room wasn’t cleaned next day. Housekeeping started vacuuming hallways at like 7:30am.
- 3/5
Walls too thin, can hear everything neighbors said. Room wasn’t cleaned next day. Housekeeping started vacuuming hallways at like 7:30am.
- 1/5
I sent One text earlier today because I was driving so I was doing speech to text the gist of the tax was at that Jay guy at the hotel was rude and raised his voice to me when he realized that I had my nickname Billi and was crazy! I told him I said I have a credit card with my nickname on it. I have a credit card with my real name on it. I sent had to send him an email because he was afraid he was gonna have to pay for my room out of his pocket the next day. He has no sense of CUSTOMER SERVICE. He was rude and he showed that he came from a caste system in India. I manage people from India and they are professional nice… But people who come to America and they manage hotels and motels bring their cast system with them and they're not easy to deal with. Just note he put me in a dirty room, he never apologize. The hall smelled like pee. I was so disappointed in that stay. I've never been treated so rudely and I've traveled all over the world. What a waste of a person he should be claiming floors or digging ditches, but not talking to people, he didn't even help me with my luggage up the stairs, and it was raining once again an awful place that should not be rated 8.2 on a 10 stars somebody's lying because it was more like a one
- 1/5
I sent One text earlier today because I was driving so I was doing speech to text the gist of the tax was at that Jay guy at the hotel was rude and raised his voice to me when he realized that I had my nickname Billi and was crazy! I told him I said I have a credit card with my nickname on it. I have a credit card with my real name on it. I sent had to send him an email because he was afraid he was gonna have to pay for my room out of his pocket the next day. He has no sense of CUSTOMER SERVICE. He was rude and he showed that he came from a caste system in India. I manage people from India and they are professional nice… But people who come to America and they manage hotels and motels bring their cast system with them and they're not easy to deal with. Just note he put me in a dirty room, he never apologize. The hall smelled like pee. I was so disappointed in that stay. I've never been treated so rudely and I've traveled all over the world. What a waste of a person he should be claiming floors or digging ditches, but not talking to people, he didn't even help me with my luggage up the stairs, and it was raining once again an awful place that should not be rated 8.2 on a 10 stars somebody's lying because it was more like a one
- 5/5
Parking was easy.
- 5/5
Parking was easy.
- 5/5
Parking was easy
- 5/5
Parking was easy
- 5/5
Great staff
- 5/5
Great staff
- 4/5
Basic room. Other than the small imperfections like roaches in the room, terrible paint job, holes and weird stains on the walls, cigarette burns on the comforter, blanket smelled like it hasn’t been washed along with some stains. But the a/c worked well and water pressure in the shower was nice.
- 4/5
Basic room. Other than the small imperfections like roaches in the room, terrible paint job, holes and weird stains on the walls, cigarette burns on the comforter, blanket smelled like it hasn’t been washed along with some stains. But the a/c worked well and water pressure in the shower was nice.
- 5/5
Parking was easy
- 5/5
Parking was easy
- 5/5
Yes
- 5/5
Yes
- 5/5
Everything was great but the shower water flow!
- 5/5
Everything was great but the shower water flow!
- 5/5
We had good stay at this accommodation. Above all, I would like to appreciate a reception manager who kindly provided his personal kettle as it was not in the room. The room condition was not perfect but quite good and reasonable price.
- 5/5
We had good stay at this accommodation. Above all, I would like to appreciate a reception manager who kindly provided his personal kettle as it was not in the room. The room condition was not perfect but quite good and reasonable price.
- 4/5
Expensive for type of room it was. It was clean. I was allowed early access, but the attendant charged me $3.00. Not sure why, but i was happy not to wait for 3:00 pm check-in.
- 4/5
Expensive for type of room it was. It was clean. I was allowed early access, but the attendant charged me $3.00. Not sure why, but i was happy not to wait for 3:00 pm check-in.
- 5/5
Clean and huge 3 double bed room, very safe parking. Jay is great guy helping us promptly when we needed helps. We would recommend to others and come back!!!
- 5/5
Clean and huge 3 double bed room, very safe parking. Jay is great guy helping us promptly when we needed helps. We would recommend to others and come back!!!
- 4/5
Room was great and the front desk was super friendly and welcoming.
- 4/5
Room was great and the front desk was super friendly and welcoming.
- 5/5
Clean and quiet
- 5/5
Clean and quiet
- 5/5
Room was spotless; USB & night stand wasn't working/ turning on.
- 5/5
Room was spotless; USB & night stand wasn't working/ turning on.
- 4/5
Room was decent and clean the only thing that was that when arrived was told that the tvs were out due to cable provider was being changed so that was a inconvenience for us being that I had my kids with me
- 4/5
Room was decent and clean the only thing that was that when arrived was told that the tvs were out due to cable provider was being changed so that was a inconvenience for us being that I had my kids with me
- 5/5
All good
- 5/5
All good
- 3/5
The Motel manager was wonderful ♡
- 3/5
The Motel manager was wonderful ♡
- 5/5
Personally I loved this hotel, no noise, the bed was comfortable and there was a Norms restaurant across the street! The owner was very friendly.
- 5/5
Personally I loved this hotel, no noise, the bed was comfortable and there was a Norms restaurant across the street! The owner was very friendly.
- 5/5
Enjoyed
- 5/5
Enjoyed
- 5/5
Enjoyed the stay at this location, lovely room.
- 5/5
Enjoyed the stay at this location, lovely room.
- 4/5
I only spent a quick night here, but it was a simple and easy check in, there was lots of parking, pretty clean, and fair pricing. Would stay again.
- 4/5
I only spent a quick night here, but it was a simple and easy check in, there was lots of parking, pretty clean, and fair pricing. Would stay again.
- 5/5
Great place
- 5/5
Great place
- 1/5
The gentleman at the front desk was friendly and courteous however, the room and overall stay was disappointing. The room smelled like sweaty body odor. I used the restroom and dried my hand on the hanging towel and it was wet as if someone had just used it before arriving. The floor, wall and door were stained. I didn’t use the shower because the stay was so bad. I was grossed out and didn’t want to touch anything. It looks like no one cleans that place.
- 1/5
The gentleman at the front desk was friendly and courteous however, the room and overall stay was disappointing. The room smelled like sweaty body odor. I used the restroom and dried my hand on the hanging towel and it was wet as if someone had just used it before arriving. The floor, wall and door were stained. I didn’t use the shower because the stay was so bad. I was grossed out and didn’t want to touch anything. It looks like no one cleans that place.
- 5/5
The owner is the nicest person.
- 5/5
The owner is the nicest person.
- 4/5
Some nicer towels for the bathroom. Felt like they could be a little larger and softer. Maybe a few more to have some extra. Other than that, pleasant experience.
- 4/5
Some nicer towels for the bathroom. Felt like they could be a little larger and softer. Maybe a few more to have some extra. Other than that, pleasant experience.
- 5/5
I love it , the guy in front desk super nice .
- 5/5
I love it , the guy in front desk super nice .
- 5/5
Good room overall .
- 5/5
Good room overall .
- 5/5
It was good
- 5/5
It was good
- 5/5
Great cheap place
- 5/5
Great cheap place
- 4/5
- 4/5
- 5/5
Good Ac and clean room. Staff is friendly and helpful.
- 5/5
Good Ac and clean room. Staff is friendly and helpful.
- 5/5
Clean room, nice area
- 5/5
Clean room, nice area
- 5/5
Very friendly staff
- 5/5
Very friendly staff
- 5/5
Nice service and motel clean
- 5/5
Nice service and motel clean
- 5/5
Great area and safe
- 5/5
Great area and safe
- 5/5
Always welcome and clean rooms
- 5/5
Always welcome and clean rooms
- 5/5
The lobby needs a lot of work to be more comfortable and inviting. The coffee service is laughable. It’s such a disappointment in light of the other shining offerings.
- 5/5
The lobby needs a lot of work to be more comfortable and inviting. The coffee service is laughable. It’s such a disappointment in light of the other shining offerings.
- 3/5
Pics of property must be filtered. Hotel was okay, but the hairdryer didn't work and the water pressure wasn't that great.
- 3/5
Pics of property must be filtered. Hotel was okay, but the hairdryer didn't work and the water pressure wasn't that great.
- 5/5
Always here
- 5/5
Always here
- 5/5
Super clean!
- 5/5
Super clean!
- 5/5
Rooms were very clean, friendly staff, the only thing missing was coffee early morning. I would recommend it 100%.
- 5/5
Rooms were very clean, friendly staff, the only thing missing was coffee early morning. I would recommend it 100%.
- 5/5
Great hotel in a great area. Lots of stores and restaurants nearby.
- 5/5
Great hotel in a great area. Lots of stores and restaurants nearby.
- 4/5
Very satisfied with the facility. Clean, quiet, good location near a major shopping center. Accessible shower was excellent. JAY was very helpful. And he had some OK jokes. Ha ha.
- 4/5
Very satisfied with the facility. Clean, quiet, good location near a major shopping center. Accessible shower was excellent. JAY was very helpful. And he had some OK jokes. Ha ha.
- 5/5
It was Amazing, very comforting, private, no noise, and excellent customer service. I am definitely going back.
- 5/5
It was Amazing, very comforting, private, no noise, and excellent customer service. I am definitely going back.
- 5/5
Wonderful stay, owner is very professional and personalable.
- 5/5
Wonderful stay, owner is very professional and personalable.
- 4/5
I chose primarily for the accessibility features and they were excellent. Bench in the shower to sit. It’s just what I needed. I really don’t have complaints, but it would’ve been better for me if I had a microwave and I had a bedside light that I could reach without standing. Overall, I would rate better than good but less than excellent.
- 4/5
I chose primarily for the accessibility features and they were excellent. Bench in the shower to sit. It’s just what I needed. I really don’t have complaints, but it would’ve been better for me if I had a microwave and I had a bedside light that I could reach without standing. Overall, I would rate better than good but less than excellent.
- 5/5
It was great
- 5/5
It was great
- 5/5
However there is no breakfast of any kind, only free coffee in a very tiny cup but I would definitely stay here again!
- 5/5
However there is no breakfast of any kind, only free coffee in a very tiny cup but I would definitely stay here again!
- 4/5
Chose this property for the accessibility features. It has satisfied my expectations.
- 4/5
Chose this property for the accessibility features. It has satisfied my expectations.
- 2/5
Overall is okay but definitely not the towels. Look dirty!
- 2/5
Overall is okay but definitely not the towels. Look dirty!
- 5/5
Would stay here again very nice (:
- 5/5
Would stay here again very nice (:
- 5/5
Always come for business. It’s convenient for me to get in and get out
- 5/5
Always come for business. It’s convenient for me to get in and get out
- 5/5
👍
- 5/5
👍
- 5/5
The stay was excellent. Mr Jayesh the manager was so courteous, professional and treated me good. The only issue was water was not hot enough and he said he will fix it. The place was clean. Bug free. Pest free. Bed bug free. Clean. Nice smell.
- 5/5
The stay was excellent. Mr Jayesh the manager was so courteous, professional and treated me good. The only issue was water was not hot enough and he said he will fix it. The place was clean. Bug free. Pest free. Bed bug free. Clean. Nice smell.
- 5/5
Everyone is kind and respectful.
- 5/5
Everyone is kind and respectful.
- 5/5
This was a perfect choice. The owner was so nice and friendly and welcoming!! I will be staying here again on my next La trip. I didn't want to leave.
- 5/5
This was a perfect choice. The owner was so nice and friendly and welcoming!! I will be staying here again on my next La trip. I didn't want to leave.
- 3/5
Ok for a night
- 3/5
Ok for a night
- 4/5
The room was clean, bathroom was nice the towels could be updated overall not bad.
- 4/5
The room was clean, bathroom was nice the towels could be updated overall not bad.
- 5/5
Very quick check in. Very kind gentleman at the front desk.
- 5/5
Very quick check in. Very kind gentleman at the front desk.
- 5/5
Amazing place to stay. Jay was the manager; he was professional, friendly and helpful. The hotel is in a excellent location. I would definitely stay here again.
- 5/5
Amazing place to stay. Jay was the manager; he was professional, friendly and helpful. The hotel is in a excellent location. I would definitely stay here again.
- 5/5
Always a quick and pleasant check-in. Employee at the front desk (sorry I don’t know his name) has ALWAYS been very friendly, polite and helpful.
- 5/5
Always a quick and pleasant check-in. Employee at the front desk (sorry I don’t know his name) has ALWAYS been very friendly, polite and helpful.
- 5/5
The staff is always friendly and rooms are clean.
- 5/5
The staff is always friendly and rooms are clean.
- 5/5
Service was great
- 5/5
Service was great
- 2/5
Floor was dirty, put the “request maid service” on the door and no one came all day, Went to work at 6:30am retuned at 3:30 pm. Pretty sure I heard gun shots next door. At the very least explosions of some kind. I ironed work shirts and due to the floor being dirty I had to roll my sleeves up because the cuffs were filthy where they touched the floor. I wore shoes the entire time I was in the room. Overall I won’t be back at that location.
- 2/5
Floor was dirty, put the “request maid service” on the door and no one came all day, Went to work at 6:30am retuned at 3:30 pm. Pretty sure I heard gun shots next door. At the very least explosions of some kind. I ironed work shirts and due to the floor being dirty I had to roll my sleeves up because the cuffs were filthy where they touched the floor. I wore shoes the entire time I was in the room. Overall I won’t be back at that location.
- 5/5
Nice hotel!
- 5/5
Nice hotel!
- 5/5
Great attention to detail. Friendly staff, very clean, lots of cameras which made me feel safe. Highly recommend.
- 5/5
Great attention to detail. Friendly staff, very clean, lots of cameras which made me feel safe. Highly recommend.
- 5/5
I always feel safe here. The staff is wonderful, thorough and courteous.
- 5/5
I always feel safe here. The staff is wonderful, thorough and courteous.
- 4/5
The property manager/owner was very attentive. I had a problem with the toilet and he gave me a plunger late at night. I do wish the walls were more insulating and quieter. The room was sufficient for the price in the LA area. There are no homeless camps around it which is a huge plus. The floor could be cleaner, I understand it is a popular place to stay for the price and safety factor. The staff are great! I love that they have someone available all the time.
- 4/5
The property manager/owner was very attentive. I had a problem with the toilet and he gave me a plunger late at night. I do wish the walls were more insulating and quieter. The room was sufficient for the price in the LA area. There are no homeless camps around it which is a huge plus. The floor could be cleaner, I understand it is a popular place to stay for the price and safety factor. The staff are great! I love that they have someone available all the time.
- 4/5
Overall good but the microwave did not work.
- 4/5
Overall good but the microwave did not work.
- 3/5
My car got sprayed with something overnight in the parking lot and it was only my car on the front windshield only
- 3/5
My car got sprayed with something overnight in the parking lot and it was only my car on the front windshield only
- 5/5
very good product /price ratio
- 5/5
very good product /price ratio
- 5/5
Great customer service and nice location
- 5/5
Great customer service and nice location
- 5/5
Hands down if you care about elite customer service, safety and care for property this is the spot! Forget the weight rooma or pools and extra amenities. Yes it doesn't have that but when you have staff and super clean rooms that care. Better than cheap motels, beds nice and no roaches or dirtyness. I CARE ABOUT SAFETY and decent rooms inside fairly updated. Dont listen to any negative reviews. This place is about SERVICE That is the feeling of some better 4 stars and 5 stars I been. They were even steaming concrete and will work with your accommodations. And for price and value and location. This is the spot. The main manager is so awesome! If you need scissors, or something not in room, they got you, you need anything - reasonable this place is epic to me. I slept very good and didnt worry about my car or safety or cleanliness!
- 5/5
Hands down if you care about elite customer service, safety and care for property this is the spot! Forget the weight rooma or pools and extra amenities. Yes it doesn't have that but when you have staff and super clean rooms that care. Better than cheap motels, beds nice and no roaches or dirtyness. I CARE ABOUT SAFETY and decent rooms inside fairly updated. Dont listen to any negative reviews. This place is about SERVICE That is the feeling of some better 4 stars and 5 stars I been. They were even steaming concrete and will work with your accommodations. And for price and value and location. This is the spot. The main manager is so awesome! If you need scissors, or something not in room, they got you, you need anything - reasonable this place is epic to me. I slept very good and didnt worry about my car or safety or cleanliness!
- 1/5
Weird white powder in the air conditioning unit I asked the manager about it and he said it’s normal
- 1/5
Weird white powder in the air conditioning unit I asked the manager about it and he said it’s normal
- 5/5
Great place
- 5/5
Great place
- 5/5
Great
- 5/5
Great
- 4/5
Good
- 4/5
Good
- 5/5
The hotel’s location is convenient, with several restaurants and shops nearby, making it easy to explore the area. While the hotel doesn’t offer luxury amenities, it serves as a solid, budget-friendly option for travelers seeking a straightforward and comfortable stay. Overall, I would recommend the Epic Hotel for those looking for clean accommodations and excellent customer service at an affordable price point.
- 5/5
The hotel’s location is convenient, with several restaurants and shops nearby, making it easy to explore the area. While the hotel doesn’t offer luxury amenities, it serves as a solid, budget-friendly option for travelers seeking a straightforward and comfortable stay. Overall, I would recommend the Epic Hotel for those looking for clean accommodations and excellent customer service at an affordable price point.
- 5/5
Clean
- 5/5
Clean
- 5/5
El hotel está en una área con restaurantes y centros comerciales fácil acceso al Freeway, el general la habitación contaba con lo necesario para descansar, todo muy limpio, el manejador de la propiedad muy amable y servicial, no tengo queja… si me quedaría de nuevo en ese hotel.
- 5/5
El hotel está en una área con restaurantes y centros comerciales fácil acceso al Freeway, el general la habitación contaba con lo necesario para descansar, todo muy limpio, el manejador de la propiedad muy amable y servicial, no tengo queja… si me quedaría de nuevo en ese hotel.
- 5/5
As always a great stay
- 5/5
As always a great stay
- 5/5
A litte loud outside on Friday night. Saturday night was a lot better.
- 5/5
A litte loud outside on Friday night. Saturday night was a lot better.
- 5/5
Great for the price, excellent service
- 5/5
Excellent front service!!
- 5/5
Comes with 1 blanket, the fridge had a lil smell but once you close it you wont noties it, And no microwave in the room, there's only one and it's located in the main lobby. And ice machine was down but they were getting it fixed One light bulb was out and the bed led light didn't work And seen a person walk by in the back Passing the window a couple times and cought me off gaurd.Lacking a lil privacy Not sure if it was random pers Recommend if you're staying more than one day bring your own travling blanket and pillows, also a HDMI to phone for the tv for maximum comfort. The area its a hit and miss. Some people that stay there can be questionable but the car didnt get messed with. Don't expect superfront parking unless your handy cap For some reason cones where blocking some front spaces. The room was actually nice looking, but dont expect an out side view. Hotel actually looks nice but the type of people around could kinda make feel not so welcoming but the over all area is decent The walls are thin, you can hear if people are loud, and when its actully quite it feels like you dont wanna make any noise. lol We can hear some snoring from the other room But what can you do.. not there fault. The services was Great! Staff was great. Jay took care of us and did everything he could to make are stay great. And they actually watch the premises
- 5/5
Jay at front desk was very nice and helpful
- 5/5
Amazing, service was excellent
- 5/5
JAY IS THE BEST
- 5/5
It’s our 3 rd time staying and I love it .we plan to go back in 6 months
- 2/5
To make things worse, our next door neighbor was being extremely loud during "quiet hours." I didn't feel safe enough to bring it up as I figured nothing would be done about it.
- 5/5
Everything was great.
- 5/5
The owner is a wonderful person
- 5/5
Our stay was amazing the front desk agent was very kind and super helpful he made sure everything was taken care of and I didn’t have to worry about a thing very clean and comfortable room definitely will be back again
- 1/5
I'm a single woman and felt very uncomfortable and unsafe, because of the Man in the next room, every time I opened my door he was there and I told the owner of the hotel and I even and to ask him to watch me walk to my room, I couldn't even get to my car to smoke and I ended up smoking outside of my room and he started yelling at me that I can't smoke in my room and I yelled back at him and told him I was not, but he didn't care about my safety, because he was also there every time I came and he is creepy as hell..
- 2/5
Room floor was dirty. No place to put the clothes in the bathroom.
- 2/5
This place was pretty clean. A bit old and outdated but not bad for a single man to spend 1 night it. Your stay really depends on your neighbors. The walls are super thin and you can hear any conversation your neighbor is having, clear as day. On my last night I received a new neighbor around 4am. They had just came back from a bar and were ready for action. I heard everything!! I was forced to start my day at 4am!
- 3/5
The location is great, but I was completely disappointed. After we walked in to our room, we went into the bathroom to check it out… there was a hair on the “fresh” towel. Nasty. When I turned on the TV, it didn’t work… I had to contact the front desk and the gentleman working had to come into our room to fix the wiring for the TV. The ceiling is paper-thin, so we heard every little thing they were doing up there. It was not at all what we had expected based on the description of the hotel.
- 5/5
Clean hotel easy check in. Many area reasturants convenient location.
- 5/5
Clean and quiet
- 5/5
A great on the road stop hotel
- 5/5
Super clean place and looked great.
- 5/5
Always clean and quiet
- 5/5
Very quiet, great beds ,good size rooms, and Very clean.
- 5/5
This is a great no-frills budget motel check-in was a breeze room was clean would stay again.
- 5/5
Quiet space and nice staff
- 5/5
Very clean ,Easy check in.queit ,.
- 5/5
Nice and clear
- 5/5
Jay is so sweet and polite! He's the bestest!
- 5/5
Jay is a wonderful manager and person as well,always very clean
- 5/5
Great service
- 4/5
The only thing we didnt like was no hot water.
- 5/5
Excellent
- 5/5
Wow this place was very nice , calm , clean and felt very safe I will definitely be staying there again I would totally recommend it
- 5/5
Great service and excellent hotel
- 5/5
Gentleman at check in made it very easy and was very nice. The room was clean.
- 2/5
Stated that ice machine was not included in the hotel stay that my fee was only covering the room a that was not including the ice machine that was not working.
- 5/5
Nice cozy area, great local stay
- 4/5
The staff was great
- 5/5
The room was spotless, the gentleman at the front desk was so friendly and accommodating. If I could suggest one thing it would be a comfortable chair in addition to the desk chair. I would stay here again!
- 5/5
The staff here are incredibly helpful. Best 2 star hotel experience around in my opinion!
- 5/5
I loved this hotel. J the staff member was really nice and helpful and had everything ready upon arrival. 10/10 service. Happy with this stay.
- 5/5
Loved out stay. It clean, affordable and comfortable. I would definitely stay here again in the future.
- 3/5
while the room was great and the room was clean some issues we did have were the neighbors, now its unsure to us but the amount of yelling done behind our room (we were down the hall) was insane. its to our belief it was someone on a substance, it wasnt just one occurance but for the whole stay it happened and we were terrified to leave the room and would sometimes be awoken from our sleep hearing them yell. im not sure how someone doing that can be allowed to stay there, overall i have no other complaints and for the price point of four nights id say its a good place to stay dependent on what yoy go for
- 5/5
It’s very secured cameras on Parking lot the property is clean and the staff is very nice . My second time staying here and I love if the area is quiet and nice clean .
- 2/5
Room was dirty and ran down pretty badly with a weird smell.
- 4/5
Convenient and perfectly situated for our two night stay. Came down to Pico Rivera for a Rodeo Event with my significant other so decided to stay at Epic for our stay due to the proximity to the venue and decent reviews. The room itself was decent for the price. Didn’t have any issues other than the bed was not as comfortable and we could hear the springs with any slight movement. Also there were line ants roaming on the top of the walls from the room door all across to the other side. I didn’t mind the ants as they weren’t roaming on my stuff but it was a concern to check my stuff constantly just in case.
- 5/5
Good