Homewood Suites Phoenix Avondale

Anytime, I'm back.That's the place to be for me

The Lady in the front desk is super sweet n friendly. I have stayed twice in 2 different occasions n both times she makes me feel real welcome. You Got urself a great person!

We enjoyed our stay!

that place needs a remodel. ASAP

Spacious and full fridge in room

I had a suite and it was reeeaaaalllly nice. It was clean and the bed was comfortable. I checked in late and they said the latest I could check in was 11:00pm. Check in was at 3:00 but I didn't check in until after 9:00pm. I had a full kitchen...stove, refrigerator and microwave!!! The staff was very courteous, pleasing and made sure that I had everything I needed. Breakfast was really good and hot. They had cereal, eggs, bacon, potatoes, etc. and you could get whatever you want. I know what hotel I want to stay next time I'm traveling.

Breakfast I could not watch Netflix or Hulu

Superb

Exceptional

This is my preferred hotel in the Avalon area. Staff is always friendly and its always clean.

Good amenities Great value

Nice hotel way better than Hilton garden inn

Breakfast spread was delicious.. room was clean.liked that it had a kitchen accessible in the room

There was no ice bucket, my room did not cool and the hottub was not working

Exceptional

HIGH SCHOOL GRADUATION STAY: MONDAY 5/17-5/18 I'm going to be honest. I have a past stay there about 10 yrs ago to compare it to and its really gone downhill and has aged badly. ITS DESPERATELY IN NEED OF A RENO. OUR past stay was rated excellent so you do the comparison. I booked based on past experience, location which is literally minutes from my home, food cleanliness, maintenance etc. For this stay it was inexpensive so I cannot complain to much but I will be honest. The elevators are very slow. The hotel needs more The room needs a huge reno with updated furniture and decor The cleaning people don't really clean: Dirty door handles Dirty sink and garbage disposal. They didn't even fix it when requested. Nasty jizz looking stain on one of the beds top covers. Dirty stained pillow not pillow case the actual pillow. It was only for 2 nights so I wasn't going to be a Karen about it. My family and I will just not be staying here again unless its renovated and you have English speaking and well trained cleaning staff. Everything else was just ok. The food was disappointing. 10 yrs ago it was amazing. We had to stay for 3 months back then . Couldn't fathom doing it now. I am very disappointed in Hilton with all the money they have to take care of all their hotels. This review is corporate worthy in my opinion. - HILTON YOU HAVE A LOT OF COMPETITION AND SHOES TO FILL. GET IT TOGETHER!!! See first comment section. Its all in there

If you have a long stay this is perfect. They have everything you need. A kitchen with plates, silverware, pots/pans, dishwasher and everything you need. The bathroom has the best lighting. It was big and clean and comfortable. I felt extremely safe. The best part was the night time front desk staff. She always checked on me, making sure I was taken care of. It’s nice to have that especially when you are traveling by yourself. I had a migraine the first night and every time I saw her she checked on me. She received my food when I had to run to get my medicine. She was genuinely concerned and I appreciated it. Best experience I have ever had. I can’t think of anything.

If you have a long stay this is perfect. They have everything you need. A kitchen with plates, silverware, pots/pans, dishwasher and everything you need. The bathroom has the best lighting. It was big and clean and comfortable. I felt extremely safe. The best part was the night time front desk staff. She always checked on me, making sure I was taken care of. It’s nice to have that especially when you are traveling by yourself. I had a migraine the first night and every time I saw her she checked on me. She received my food when I had to run to get my medicine. She was genuinely concerned and I appreciated it. Best experience I have ever had. I can’t think of anything.

Breakfast very poor- no bacon, no made to order eggs, no hash brown

Breakfast very poor- no bacon, no made to order eggs, no hash brown

Good

The staff was amazing, the room was cllean.

HIGH SCHOOL GRADUATION STAY: MONDAY 5/17-5/18 I'm going to be honest. I have a past stay there about 10 yrs ago to compare it to and its really gone downhill and has aged badly. ITS DESPERATELY IN NEED OF A RENO. OUR past stay was rated excellent so you do the comparison. I booked based on past experience, location which is literally minutes from my home, food cleanliness, maintenance etc. For this stay it was inexpensive so I cannot complain to much but I will be honest. The elevators are very slow. The hotel needs more The room needs a huge reno with updated furniture and decor The cleaning people don't really clean: Dirty door handles Dirty sink and garbage disposal. They didn't even fix it when requested. Nasty jizz looking stain on one of the beds top covers. Dirty stained pillow not pillow case the actual pillow. It was only for 2 nights so I wasn't going to be a Karen about it. My family and I will just not be staying here again unless its renovated and you have English speaking and well trained cleaning staff. Everything else was just ok. The food was disappointing. 10 yrs ago it was amazing. We had to stay for 3 months back then . Couldn't fathom doing it now. I am very disappointed in Hilton with all the money they have to take care of all their hotels. This review is corporate worthy in my opinion. - HILTON YOU HAVE A LOT OF COMPETITION AND SHOES TO FILL. GET IT TOGETHER!!! See first comment section. Its all in there

Exceptional

Property is old and worn out. Furniture is broken Drapes are rotten from sun damage not one of the nicer ones we’ve stated at . Staff was friendly venerated buffet looked ok we didn’t eat however The outdated. Damaged furniture snd carport mold on baseboards in bathroom

Breakfast was horrible hot bar all they served was eggs with cheese, mentioned to kitchen staff that the waffle mix was out, staff stated that's all there is, oatmeal watery.

My favorite hotel to stay

The bathroom was not very nice The tiles in the bathroom were broken.Need to be careful not fall.

Exceptional

I really enjoyed the room and our stay. The room was very nice. the breakfast was great, the staff friendly and courteous. No problem with parking.

.. ..

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Vacationing with kids, always looking forward to relax by the pool.

Master bath never had any soaps shampoo we asked to get them refill and nothing happened. Also no room service was ever provided for cleaning or new towels.

Master bath never had any soaps shampoo we asked to get them refill and nothing happened. Also no room service was ever provided for cleaning or new towels.

Good

Very good

On the negative side, You have to pay a little over $5 for parking but you park your car yourself. The shower head in the room was out of my reach and I'm 5'6". I was not able to adjust the shower head because I could not reach it. When I pulled back the sheets on the bed, the fitted sheet looked like someone had tore a hole in it. On a more positive note, Raul let me check in a couple hours early at no extra charge! There was a wide variety of choices for breakfast and everything was fresh and delicious!

2 bedroom suite felt like a 2 bedroom apartment

towels could use updating and bathroom floor tiles very loose ( uncomfortable) television was repaired twice not a big deal area (location) breakfast was on point for the working ( blue collar people )

towels could use updating and bathroom floor tiles very loose ( uncomfortable) television was repaired twice not a big deal area (location) breakfast was on point for the working ( blue collar people )

pool dirty.

The carpet can have some cleaning though and water is not offered to customers anymore. Locations is also great close to I-10. Breakfast was very good with lots of option and a huge sitting area.

NA

Nice place

Good hotel for a vacation. Breakfast is included. Property clean. Could use some updates but overall 4 star.

Expedia App made errors in booking dates and would not allow change. Do not recommend!

My husband very much enjoyed the bacon. Thin and crispy!

The morning breakfast offered by the hotel was great.

NA Skipped breakfast, left super early

Very good

It was okay

Room was comfortable and large. The staff was friendly. Pool was freezing and had a lot of debris and hot tub was lukewarm.

Got a suite to accommodate my partner and grandson. Upon opening my hotel room I noticed wet carpet, the kitchen sink and dishwasher had an out of order note so that was disappointing. What was worse was a tile in the bathroom was completely loose and raised. A completely unsafe bathroom space. I spent a lot of money and to not even be notified or room changed. Won’t be going back

Breakfast was good loved the potatoes and the thin crispy bacon. The tvs were a lil old fashion and a few lose tiles in the bathroom but everything was really clean and tidy. The staff was really friendly at front desk and during Breakfast.

Our room was amazing, as a 5 members family plus grandma the suit was perfect, one room with king size bed and a complete bathroom and the other one with 2 queen beds and another complete bathroom. Living room with a full sofa bed. Kitchen with everything you need . We loved the place

Fantastic

The pool was very dirty. It had dead flies and bees in it.

Staff Super Friendly , Breakfast Was Great Very Outdated Furniture & Modeling In Rooms

Staff Super Friendly , Breakfast Was Great Very Outdated Furniture & Modeling In Rooms

I wanted to like this place, the rooms were so spacious and perfect for my family of 5. This place has suites with up to 3 beds and a soda bed that was amazing, we paid way to much for what this place was. tiles we literally undone in the bathroom, carpet was old, all the furniture was broken, or super worn out. Curtains were dirty, this place is very run down and needs a makeover. The carpet in the hallways was damaged rolling your luggage threw it was a pain. One elevator was broken, breakfast was decent and staff was super helpful and courteous very friendly as well. I must warn you that you can hear the road from here its so loud, one bathroom had the vent on forever and But 5 stars for the staff, but please make this hotel nice as it has so much potential.

The room was clean and staff was very polite and helpful.

It’s smells so bad

Bad

It was spacious and clean. Parking was difficult especially for having a fee and not being asked for car information. The elevator was broken, the Doors such as the stairs and other gates wouldnt let me access inside all night, could only go through the front after a certain time. (We got back at 11 and had to go around)

Parking was difficult especially for having a fee and not being asked for car information. The elevator was broken, the Doors such as the stairs and other gates wouldnt let me access inside all night, could only go through the front after a certain time. (We got back at 11 and had to go around)

The hotel is very convenient to Camelback park. The breakfast is alright but comes in handy for a quick meal. The staff is really friendly.

Very good

Exceptional

Clean, with a full kitchen. Breakfast was awesome. Scrambled eggs, with either sausage or bacon!

Clean, with a full kitchen. Breakfast was awesome. Scrambled eggs, with either sausage or bacon!

Exceptional

The toilet was broken. We called the front desk twice. Maintenance showed up until 11:00 pm, we were tired and sleepy. He couldn't fix it. He said he will make a note of the problem and turned it to the front desk.

The toilet was broken. We called the front desk twice. Maintenance showed up until 11:00 pm, we were tired and sleepy. He couldn't fix it. He said he will make a note of the problem and turned it to the front desk.

excellent first stay here while visiting the area. The manager was super nice and cool even though their system was down

excellent first stay here while visiting the area. The manager was super nice and cool even though their system was down

the room was super clean. the staff was super nice.

the room was super clean. the staff was super nice.

Exceptional

Excellent in everything. Staff was extremely helpful.

Excellent in everything. Staff was extremely helpful.

Yes

Yes

The manager at check in, Antoinette, was amazing and made the end of a fairly rough day better. She was helpful and provided outstanding customer service.

The manager at check in, Antoinette, was amazing and made the end of a fairly rough day better. She was helpful and provided outstanding customer service.

Staff was very friendly from check in all the way to my check out. Breakfast was also good! Great place to stay. Definitely stay here again.

Staff was very friendly from check in all the way to my check out. Breakfast was also good! Great place to stay. Definitely stay here again.

Breakfast menu was good. The weather was nice, it was nice of the hotel arcoss to open their pool, so that we could swim. The front staff was nice. Good service and attentive, they fixed the window in the room, it wasn't closing.

Breakfast menu was good. The weather was nice, it was nice of the hotel arcoss to open their pool, so that we could swim. The front staff was nice. Good service and attentive, they fixed the window in the room, it wasn't closing.

Clean room, courteous and engaging staff. They did great!

Clean room, courteous and engaging staff. They did great!

Conveniently located

Room required small fixes: the curtains can not be fully opened, air conditioner is too loud, only 2 chairs for 4 people, no hair drier. Overall, not the hotel that I would like to return.

I was absolutely impressed by the staff! The cleanliness, how comfortable everything was and the promptness when needed! The breakfast was delicious!

I was absolutely impressed by the staff! The cleanliness, how comfortable everything was and the promptness when needed! The breakfast was delicious!

For the most part everything was good. The room was very clean and comfortable. Breakfast was ok but not my favorite. I was a little concerned when my daughter checked in after me and was told she was already checked in. They gave me her room! We don not have the same name and I gave my ID upon checking in. How they miessed that up I will never know. Thankfully they were able to get things sorted out.

For the most part everything was good. The room was very clean and comfortable. Breakfast was ok but not my favorite. I was a little concerned when my daughter checked in after me and was told she was already checked in. They gave me her room! We don not have the same name and I gave my ID upon checking in. How they miessed that up I will never know. Thankfully they were able to get things sorted out.

Yes

Yes

Parking fee, ridiculous.

Room need a refresh. Little bit smelly inside. Room are big but outdated.

Room need a refresh. Little bit smelly inside. Room are big but outdated.

service breakfast options lacked

Online

The complimentary breakfast, items to purchase to eat or drink, not hidden fees. Staff. Pillows are too soft, room can use some upgrades. Had thinning curtains, peeling floors, and broken drawers or cabinets

Great stay

Great stay

Our TV didn't work some one came to fix it but it didn't work. The breakfast was meh. The coffee wasn't good. For the price it should have been better than.

I cancelled this stay on the hotel site but not with Expedia when my plans changed. Expedia sent a single email that went to spam mail about my check-in that I wasnt aware of nor was looking for. I called the hotel, told by the staffing personel that he would have his manager call back and assess the situation being I was charged a night for not showing up. No follow up after leaving my name and number.

I cancelled this stay on the hotel site but not with Expedia when my plans changed. Expedia sent a single email that went to spam mail about my check-in that I wasnt aware of nor was looking for. I called the hotel, told by the staffing personel that he would have his manager call back and assess the situation being I was charged a night for not showing up. No follow up after leaving my name and number.

When booking a room thru Hotels.com it say's free parking. When arriving to the hotel the charge for parking. The staff was not happy when I said parking is free. They said they charge when you book thru a third party. I received my refund of $40 bucks for 2 nights.

When booking a room thru Hotels.com it say's free parking. When arriving to the hotel the charge for parking. The staff was not happy when I said parking is free. They said they charge when you book thru a third party. I received my refund of $40 bucks for 2 nights.

The room is very clean and big enough. None so far

Nothing

Great breakfast. A lot of the amenities were not available. The room looked pretty rundown and the bedding was dirty.

Great breakfast. A lot of the amenities were not available. The room looked pretty rundown and the bedding was dirty.

The room wasn't clean

The room wasn't clean

Our heater didn’t work woke up to it being 65 degrees in my room had it set for 80 . Now I’m sick with a sore throat . On top of that they’re was no parking last night . I had to park in Culver’s parking lot . On top of that the manager on site was not helpful very down attitude toward the work place . I’d like a refund of some sort . This was not ok

Our heater didn’t work woke up to it being 65 degrees in my room had it set for 80 . Now I’m sick with a sore throat . On top of that they’re was no parking last night . I had to park in Culver’s parking lot . On top of that the manager on site was not helpful very down attitude toward the work place . I’d like a refund of some sort . This was not ok

Staff was great room was clean!

Staff was great room was clean!

The room was great and super clean. Staff was nice and helpful. We will definitely stay again.

The room was great and super clean. Staff was nice and helpful. We will definitely stay again.

Room was nice and big, your average breakfast. Easy to get in and out of. Overall a good stay.

Room was nice and big, your average breakfast. Easy to get in and out of. Overall a good stay.

My stay was terrible from the moment I check in .Antonitte the front desk manager did not greet me , she actually had an attitude that I was even there checking in at 9:30pm she sat the whole time didn’t smile or make her guest feel uncomfortable and while I was checking in she was on the phone dealing with another guest and once she got off the phone she started speaking bad about the guest to me . After checking in my family and I were walking to our room on the second floor . My son who is 4 years old who has autism ran to catch up with us and the house keeper screamed at him and told him not to run . I responded and told her that he can run to catch up to his parents . We weren’t running around back and fourth we were simply walking to our room and she did not have the right to speak to my son . Once we got into the room Antoinette called me with a rude tone and threaten to kick us out and call law enforcement. As a manger she was terrible and I would like a partial refund for my stay I could not sleep comfortably in this hotel especially with the main door not even locked it is free for anyone and everyone to come in . That is a safety hazard that I would like to report and I would like a phone call about this stay . Thank you!

My stay was terrible from the moment I check in .Antonitte the front desk manager did not greet me , she actually had an attitude that I was even there checking in at 9:30pm she sat the whole time didn’t smile or make her guest feel uncomfortable and while I was checking in she was on the phone dealing with another guest and once she got off the phone she started speaking bad about the guest to me . After checking in my family and I were walking to our room on the second floor . My son who is 4 years old who has autism ran to catch up with us and the house keeper screamed at him and told him not to run . I responded and told her that he can run to catch up to his parents . We weren’t running around back and fourth we were simply walking to our room and she did not have the right to speak to my son . Once we got into the room Antoinette called me with a rude tone and threaten to kick us out and call law enforcement. As a manger she was terrible and I would like a partial refund for my stay I could not sleep comfortably in this hotel especially with the main door not even locked it is free for anyone and everyone to come in . That is a safety hazard that I would like to report and I would like a phone call about this stay . Thank you!

Parking is brightly lit,which you have to pay for. Our room was great, staff was very nice and courteous. Breakfast is available and was okay. Eggs, bacon, toast, and you can make your own waffles. The beds were comfortable and the location is minutes away from many restaurants, stores and a CVS. The toilet was a little slow,you have to pay for parking, and they forgot the linen for the sofa bed.

Convenient and affordable but facilities are a little dated. Moderately clean, found hair strewn about the bathroom floor. Bathroom tiles on floor were loose. Could hear people upstairs walk around all night with their flat feet. Dog friendly place and close to my sons residence but will I stay here again? Hmmm See above

Spacious room and lots of amenities! Only bad thing was that the elevator wasn’t properly working so we had to walk across the hotel everytime we left. Other than that it was a great stay , id recommend this place to everyone!

Spacious room and lots of amenities! Only bad thing was that the elevator wasn’t properly working so we had to walk across the hotel everytime we left. Other than that it was a great stay , id recommend this place to everyone!

Room was perfect clean and very roomy.

Room was perfect clean and very roomy.

First day stay is good but second day early in the morning suddenly the water from the sink overflow and start pulling down on the floor

First day stay is good but second day early in the morning suddenly the water from the sink overflow and start pulling down on the floor

Easy check in. Great lobby ambiance. Easy parking and walkable area.

Easy check in. Great lobby ambiance. Easy parking and walkable area.

Yes exelant customer servocves

Yes exelant customer servocves

Friendly staff, large room

Friendly staff, large room

The bathroom in one of the rooms kept clogging up and the water pressure in the shower was very low.

The bathroom in one of the rooms kept clogging up and the water pressure in the shower was very low.

Great service!

Great service!

Everything was great, with the exception of the hide a bed, very uncomfortable.

Everything was great, with the exception of the hide a bed, very uncomfortable.

Everything was good one staff member wasn’t so great. but there was one that went way above and beyond my expectations. Her name isAntoinette love she did a great job helping me.

Everything was good one staff member wasn’t so great. but there was one that went way above and beyond my expectations. Her name isAntoinette love she did a great job helping me.

Clean rooms

Clean rooms

Everything was good over all

Everything was good over all

Floor boards were coming out of both restroom floors, kitchen floor was super dirty as it was never swept. Needs to update the sofa. And carpet area.

Floor boards were coming out of both restroom floors, kitchen floor was super dirty as it was never swept. Needs to update the sofa. And carpet area.

Everything about this property was amazing especially the front desk lady which I forgot her name she is the manager though she was so nice and friendly just an all around wonderful person!

Everything about this property was amazing especially the front desk lady which I forgot her name she is the manager though she was so nice and friendly just an all around wonderful person!

Room, staff

Room, staff

He told me to swipe my credit card for it incidentals and I was charged $51 for parking two nights

He told me to swipe my credit card for it incidentals and I was charged $51 for parking two nights

Yes

Yes

Yes

Yes

Great

Great

Room was clean and spacious. The staff was friendly and helpful. I thought the charge for parking was excessive especially when you were not given a parking tag.

Room was clean and spacious. The staff was friendly and helpful. I thought the charge for parking was excessive especially when you were not given a parking tag.

We have stayed here several times. And each time we have received outstanding service. I guess that is why we always come back.

We have stayed here several times. And each time we have received outstanding service. I guess that is why we always come back.

There was multiple issues with the shower.My reservation and I paid extra for a king bed

There was multiple issues with the shower.My reservation and I paid extra for a king bed

Sofa sleeper worn out no sheets for sofa sleeper. Body wash bottle empty, room needs updated furniture lots of wear and tear

Sofa sleeper worn out no sheets for sofa sleeper. Body wash bottle empty, room needs updated furniture lots of wear and tear

Very good staff

Very good staff

Everything was fine, clean

Everything was fine, clean

Team was really nice and helpful! The rooms were really spacious and had a nice homey feel to them, also the breakfast was amazing! Thank you guys!!

Team was really nice and helpful! The rooms were really spacious and had a nice homey feel to them, also the breakfast was amazing! Thank you guys!!

Having a great night sleep in a good bed is where it’s at for me. So the bed wasn’t as comfortable as it could’ve been.

Having a great night sleep in a good bed is where it’s at for me. So the bed wasn’t as comfortable as it could’ve been.

Service was just okay. My key didn’t work when I arrived, the backup physical keys also didn’t work, and it took over 30 minutes to fix without offering me another room. The parking lot had random cars with people sleeping in them, the main entrance trash was overflowing, and no help was offered with luggage. Overall, you get what you pay for.

Service was just okay. My key didn’t work when I arrived, the backup physical keys also didn’t work, and it took over 30 minutes to fix without offering me another room. The parking lot had random cars with people sleeping in them, the main entrance trash was overflowing, and no help was offered with luggage. Overall, you get what you pay for.

Very comfortable 😌

Very comfortable 😌

Nice

Nice

We enjoyed our stay.

We enjoyed our stay.

I found the front desk staff to be very friendly and helpful upon check in. Hotel was clean, quiet and convenient.

I found the front desk staff to be very friendly and helpful upon check in. Hotel was clean, quiet and convenient.

This was a bargain find with spacious rooms. The hotel feels older and in need of some upgrades but overall pretty clean and comfortable.

This was a bargain find with spacious rooms. The hotel feels older and in need of some upgrades but overall pretty clean and comfortable.

Front desk staff very nice all in all a good experience

Front desk staff very nice all in all a good experience

Hotel was cute but the elevator was broke. Had to use the stairs. Normally not a problem but Phoenix is hot as hell. Stairs didn’t help.

Hotel was cute but the elevator was broke. Had to use the stairs. Normally not a problem but Phoenix is hot as hell. Stairs didn’t help.

Thanks you very nice attentiv3 staff and rooms were clean and extremely spacious. Thank you!

Thanks you very nice attentiv3 staff and rooms were clean and extremely spacious. Thank you!

Terrible customer service

Terrible customer service

Lovely

Lovely

The second room bathroom door did not fit and was force to close. The tub was cleaned but not thorough. The property had been renovated but carpet old and dirty.

The second room bathroom door did not fit and was force to close. The tub was cleaned but not thorough. The property had been renovated but carpet old and dirty.

Very nice

Very nice

Clean room

Clean room

Very welcoming to pets, will be staying here again

Very welcoming to pets, will be staying here again

Hospitality was very good

Hospitality was very good

Clean room and quick check in

Clean room and quick check in

one elevator out of order the entire time we were there. otherwise. otherwise, everything was great

one elevator out of order the entire time we were there. otherwise. otherwise, everything was great

Staff was very helpful and friendly. Excellent job!

Staff was very helpful and friendly. Excellent job!

This hotel looks and feels like its in need of renovation. Both elevators were out of service when we arrived but luckily and thanks to the person in front desk we got a room on the first floor. Room was ok, but a little old. Breakfast was good. We were just passing through the city.

This hotel looks and feels like its in need of renovation. Both elevators were out of service when we arrived but luckily and thanks to the person in front desk we got a room on the first floor. Room was ok, but a little old. Breakfast was good. We were just passing through the city.

I would refer this hotel to everyone

I would refer this hotel to everyone

Air condition didnt work

Air condition didnt work

Hotel was alright. Bed was hard. The shower was broken tiles in the bathroom were broken and loose. And the kitchen sink was very slow draining. But otherwise good place to rest your head for the night. The AC worked great and the staff was awesome

Hotel was alright. Bed was hard. The shower was broken tiles in the bathroom were broken and loose. And the kitchen sink was very slow draining. But otherwise good place to rest your head for the night. The AC worked great and the staff was awesome

Big room, very clean

Big room, very clean

Breakfast and service was great

Breakfast and service was great

The hotel was clean and the beds were very comfortable! My grandson and I enjoyed the pool and hit tub after a long travel day. Breakfast was good!

We had a great stay. Staff was very friendly and rooms and building were very clean.

The room itself was fine.. they could clean the carpets though. I stayed there for seven nights.. it was only cleaned once... After they told me it would be cleaned every other day. Had the same breakfast for like 6 days in a row.. only one waffle maker...

Everything was nice . I just wished they served bacon for the continental breakfast. Lol . Staff was friendly and room was clean and comfy . Although, they was going to charge $50 for parking, it was not stated prior to booking. However they waived it. I need to check my card to make sure. Great stay overall.

Arrived at midnight to rest for the night. The gentleman at the counter was nice but his appearance was not good. Gave us a room and the bathroom tile was broken literally broken. Did not take a picture because we walked right out. New room smelled a little like weed and was not very clean. Showered in the morning and in the middle of showering the water turned off. We told the front desk and he said the only was the water would turn off is if they were doing construction and he said they were not.

I loved this hotel…there’s so much to love, but especially the layout of the suites. The bedroom is back behind the kitchen and living room so that conversation or other noise from the hallway does not disturb anyone sleeping. Everything was very clean. The breakfast was delicious and varied. The staff was very professional and very helpful while still being very friendly. I’ll stay here again the next time I come to Phoenix.

It was comfortable and served our purpose. However, the pool looked

Easy access to elevator; great breakfast; wonderful staff

We loved checking in with Mrs. Love. She was the best.

Room was okay, worn furniture, ware and tare. Needs some updating. Room a/c and ceiling fan worked great. Overall it was fine.

Pool was closed on property but staff told us to walk to Hilton Garden Inn and we can use pool there. Room smelled of cleaner like WD 40. My daughter wanted to use sofa bed but it was out of the question. Does the staff even look at the conditions or stains on it? New beds and bedding needs to be updated at this property.

I got there very easy to find. Front desk clerk was very friendly and helpful. Didnt like the extra $5 a day for parking. And I had to change rooms because the a/c in the livingroom didnt work. And the only ice maker was on the 1st floor. Very inconvenient.

Nice and friendly

Overall stay was nice

Nice but a little run down. Great staff and comfy room

A very good choice for us, as our reason for being in the area was in Avondale. Very comfortable and spacious room.

Excellent service

Staff was friendly. Nice clean hotel.

everything

What I liked most about the property is that I was shocked it was like a mini apartment a home away from home! I also liked the different breakfast options that was available

This place was great all the employees were very polite and helpful I asked for an early check in and there was no problem the hotel is very clean and quiet I will be back for sure

Nice place to stay for concerts and very easy to contact incase anything goes wrong

Rooms are a bit dated and worn but spacious and comfortable. We enjoyed breakfast and the complimentary water bottles. Thanks again

The staff was exceptional rooms need updating however for a stay just so wonderful.

What I didn’t like was the noise airconditioner.

It was so convenient to everything. I-10 was just around the corner so everything I wanted to do i just caught the freeway. The staff were wonderful! Rooms were very good and breakfast was awesome. Thank you, i had a great stay!

Website shows free parking but when you check in they charge $5 a night.

The AC needs updating. It's very old and extremely loud.

Checking in was a piece of cake with Antoinette. She is friendly and funny with guests.

My stay was good nothing to complain about.

The entire staff was amazing, kind and helpful. The property was clean and in pretty good shape. Our room had some minor cosmetic issues. Breakfast was hot and fresh although we were kind of sad that the waffle maker was retired while we were there. Other than that it was an excellent stay.

Excellent

Love the staff and how helpful they were at all times

Great stay had everything I needed

The staff was friendly and helpful

I had a wonderful trip.

Staff was very helpful and kind.

I stayed in a suite with a separate bedroom as I brought my daughter with me. I was expecting a desk with work station as that’s what was in the photos of the room. Instead I had to set up on the dining table. Not a big deal. I have done it in the past. I unpacked my stuff, set up my laptop and placed my cloths in the closet/dresser. Worked till ten pm and then went to open the fold out couch bed only to find a sign that looked very old stating the sofa bed was broken. Would have been nice to know this before I unpacked, say maybe when I checked in? And then there was the sink in the kitchen. There was a piece of wood missing from the front of the panel and there were four nails sticking out. Almost cut myself on one. For the price I would expect a better quality room.

The room was very clean and well kept. It was also very spacious. The staff was friendly and professional.

Cleaning and great staff and breakfast lady was wonderful

Spacious clean rooms & friendly staff.

Easy parking, great staff

Very spacious and comfortable Will stay again here.

It was amazing would total stay there again.

Clean

Only negative was the parking fee. It was minimal but unexpected. I would recommend including it in the price, you are charging it anyway so why the surprise?

I stayed one night. It was wonderful. The hotel was very clean. Everyone was very nice and comforting and professional. I made dinner for me and my boyfriend and I slept very comfortably and then I went to work. I love the room. I love the problem in the kitchen and the bedroom all separate it was a very nice stay for $100

Very good

Great hotwl

Old furniture carpet wrinkled up paint chipped bed not comfortable

The receptionist was super nice and friendly at all times room is nice

Antionette at the check-in was super nice. Great experience. Beautiful spacious room, very nice! Loved it! Would definitely stay again. Thanks, Bill T

Very nice hotel. Very quiet.

Very nice property! I will definitely be back when i visit AZ

Excellent service

Everything about my stay was good besides the fact that the couch pull-out bed did not work so I had to share the bed with the friend who was with me. It was inconvenient since this was one of the main reasons for booking that room. Everything else was good. I loved that I was able to take snacks due to the mini kitchen.

This hotel was very clean and the staff was courteous and efficient. We even had a room on the first floor which I was expecting to be a loud mess, but I heard absolutely no noise. Breakfast was above average with the most patrons I’ve ever seen at a hotel courtesy breakfast. We were extremely pleased.

The pool was under construction and was not told ahead of time that it would be closed. Luckily there sister property Hilton Garden Inn across the way had a pool we could use as well as a restuarant and bar.The breakfast was not great and they didn't keep stock of items as they ran low. So if you came towards the end there was not much left. The customer service at front desk was too busy on their phones to be attentive to the customers. It was close to our location for volleyball but for the price would probably stay somewhere nicer next time. Did not feel like it was worth the $300.00 per night.

I can’t say enough good things about this facility. From the check in to check out, the service was amazing. The staff was friendly and helpful and the room was super comfy. Best hotel, we will definitely look for more Homewood suites to stay in from now on.

The room was very outdated the bathroom floor was falling apart dead birds was my view from the window. Hair in the bath tub

Our stay was wonderful. The front desk was friendly and helpful !! everything was perfect! no complaints!

Staff was so kind. The room was filthy. The pull out mattress was nasty with stains.

My stay at this location was outstanding. Given my daughter's nearby residence, I usually choose accommodations in Goodyear. This establishment, however, proved exceptional. Cleanliness and staff service were of the highest standard. Its proximity to Goodyear, just a 15-minute drive, makes it an excellent option. I highly recommend this venue and look forward to returning during my next Arizona trip. The atmosphere felt distinctly homely.

It was great

The property looks great on the outside and in the lobby but rooms are run down. Tiles are lose and/or cracked/chipped, raggedy baseboards, the ac makes a horrible noise every time it turns on and woke us up every night. Very poor lighting in the rooms. They told us housekeeping cleans every 2 days but they didn't clean our room. There was not a working laundry room available even though the website shows there is one. On the day of checkout, housekeeping kept knocking on our door to see if we were gone and we still had a few hours before we needed to checkout. We won’t stay here again.

Well I picked this because I wanted a jacuzzi to relax my muscles after driving I didn’t think I would have to check here to make sure that it was functioning but it wasn’t to my surprise so it was not at all what I thought I was gonna do

Room wasn't as clean as i would of liked. Toe nail on couch.

The room was comfortable and clean.

Pool and hot tub were not in service, bathroom light didn’t turn on, didn’t get our room serviced with more towels and linens or trash taken out, elevator broke on us TWICE so we had to use the stairs the whole time to get to our FOURTH floor room. AND NO WE DIDN'T GET ANYTHING COMPENSATED…

No plunger in room

Rooms/suites are nice and spacious. Nice to have the convenience of the refrigerator and stove as well as some dishes. The property could use a little updating but not bad at all.

it was very good from the first time I stepped in there till I left. the customer service was free. food was great. everything was great. I give them the 10+

The ac didn’t work and front desk didn’t care

Great service!

Staff was very nice and made you feel welcomed! The over all cleanliness was a 7/10 could be due to the condition but it was ok. Overall good experience

Nice environment. Good breakfast.

The property and staff were very nice and friendly. I would definitely stay again.

Place very clean , better than expected

For the price great service very clean

Property was clean. Rooms were very spacious. Breakfast was great. Beds were comfortable. Felt safe while also being very convenient to the freeway.

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Nice place for kids

Was expecting a separate room but it worked out.

The staff were very kind and accommodating to our needs.