Extend-a-Suites Phoenix
About Extend-a-Suites Phoenix
This Phenix, Arizona hotel features spacious rooms with cable TV. Extend A Suites is 4 miles from Moon Valley Country Club. All guest rooms provide free WiFi and a work desk. Extend A Suites is 5 miles from Arizona State University-West Campus. It is 19 miles from Phenix Sky Harbor International Airport and the University of Phenix Stadium.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel reviews are mixed, with some guests praising the cleanliness, staff friendliness, and convenience, while others express dissatisfaction with the state of the rooms, amenities, and customer service. Some guests have had positive experiences with the staff and found the hotel to be a good value for the price, while others have encountered dirty rooms, malfunctioning appliances, and unhelpful or rude staff.
- Cleanliness and convenience
- Friendly and helpful staff
- Dirty or malfunctioning rooms
- Poor customer service
- 5/5
Todo limpio
- 1/5
Absolutely disgusting do not rent a room here nothing but junkies out side shipping containers all in the parking lot which you have to drive around to get to your room.
- 5/5
Every thing Nothing
- 3/5
Pleasant
- 4.5/5
Outstanding room It's in kind of bad area
- 3/5
Tub was peeling and needs to be replaced. Saw 3 roaches. Tv isn’t user friendly.
- 4/5
Very good
- 4/5
I stayed one night and had no problems
- 2.5/5
There was hair in the bathtub. Bathtub not smooth & chipping. Needed vacuuming. Hard to figure out the TV. No Pool. City blanket. Sheets were Very worn with hiles Fridge. Microwave. Comfy bed.
- 2.5/5
There was hair in the bathtub. Bathtub not smooth & chipping. Needed vacuuming. Hard to figure out the TV. No Pool. City blanket. Sheets were Very worn with hiles Fridge. Microwave. Comfy bed.
- 2/5
Disappointing
- 4/5
Very good
- 0.5/5
Nothing Nothing it was terrible. The whole place was under construction, which I was never told that couldn’t take a shower. The bathtub was too gross falling apart. Bathroom door was falling off front door didn’t barely work. Someone tried to break in our room at 1 AM. It was the worst day I’ve ever had.
- 0.5/5
Nothing Nothing it was terrible. The whole place was under construction, which I was never told that couldn’t take a shower. The bathtub was too gross falling apart. Bathroom door was falling off front door didn’t barely work. Someone tried to break in our room at 1 AM. It was the worst day I’ve ever had.
- 2/5
We did not. Enjoy our stay, amenities not good, a lot of homeless people in to the property
- 5/5
I love the fact it isn't a traditional hotel and has full sized refrigerator freezer and microwave. Fairly peaceful
- 0.5/5
Everything
- 1/5
The property is in poor condition; the bathrooms are unpresentable, and the floors and carpeting are dirty and old. The asphalt at the main entrance is deteriorated.
- 4.5/5
Superb
- 1/5
The bed was clean, that's the only thing. Everything else, disgusting coming apart floors, mold in the shower, tv barely works, just plain disgusting, pigeon literally flew into my room. The upstairs catwalk is coming apart and moving as you walk. Pigeon shit all over the place. Like wtf.
- 4/5
Parking lot like a maze. Staff friendly and the room was clean. Thanks for having us for the night. Two tired construction workers
- 3/5
Not too bad, manageable.
- 1/5
Very poor
- 0.5/5
The A/C wasnt working the room was too hot i got outnof room went to a diferent hotel
- 0.5/5
The A/C wasnt working the room was too hot i got outnof room went to a diferent hotel
- 1/5
The overall cleanliness of the property is really bad. This property should have not been listed here. The walls, floors and doors are dirty, the tab is so nasty we were afraid to use it, we ended up not taking a shower there at all. I wish we have time to find another hotel that late. We decided to just sleep there one night and checked out really early. The staff were nice making sure there was a security in that shady area. The staff has to lock the front door of the reception area until the police came due to a questionable character walking around the premises. Some people are just larking around the premises. A couple of people occupying the other rooms are scary making inappropriate comments to my wife. This hotel should be inspected by the city of Phoenix because its condition do not reflect the good environment of the city and not appropriate for a paying customer.
- 3.5/5
Good people. Great location.
- 3.5/5
Good people. Great location.
- 4/5
Itvwas very good they helped and where dependable and felt safe there
- 0.5/5
Nothing Everything
- 5/5
Great
- 2.5/5
Passable
- 3/5
Pleasant
- 1/5
The bed was clean, that's the only thing. Everything else, disgusting coming apart floors, mold in the shower, tv barely works, just plain disgusting, pigeon literally flew into my room. The upstairs catwalk is coming apart and moving as you walk. Pigeon shit all over the place. Like wtf.
- 1/5
Sucks
- 2.5/5
Passable
- 0.5/5
Nobody to talk to on the front desk which caused me problems
- 0.5/5
Nobody to talk to at front desk Nobody to talk to on the front desk which caused me problems
- 1/5
The best thing about the place was the price. The staff was good. The condition of the property was in poor condition and very run down. We will not be staying there again.
- 0.5/5
TV ..Fridge...Microwave didn't work. Place is a dump with crack heads all over the place. 100% disgusting. Was told no refunds so booked a nice room across town and ate the money. DO NOT STAY HERE!
- 0.5/5
No water in the pool, bathtub gross, walls had crap dripping down, it was gross n frt ofc girls were busy doin nothing n rude to assist me
- 0.5/5
No water in the pool, bathtub gross, walls had crap dripping down, it was gross n frt ofc girls were busy doin nothing n rude to assist me
- 4.5/5
Quiet & private. It’s wasn’t anything I didn’t like.
- 4.5/5
Quiet & private. It’s wasn’t anything I didn’t like.
- 2/5
It was dufficult to get into the parking lot. There were more than several grasshoppers in our room. Luckily we only stayed one night.
- 3/5
The bed covers were disappointing. It was only a simple sheet.
- 3/5
The bed covers were disappointing. It was only a simple sheet.
- 3.5/5
Good
- 1/5
Do not stay here. Terrible rooms no clean just avoid at all costs
- 1/5
- 0.5/5
Bad
- 1/5
The site photos attracted me to this location but arriving was not the case Pool was empty not as stated in description, room was filthy sheet were filthy. I had to take photos and report to front desk burn holes in quilt as not to be charged as it was described as a non smoking room bathroom around mirror has toothpaste s try I’ll on it floors were filthy white socks turned black immediately hole the size a mouse could enter in from out side bottom left of door I should of seen room first but the pictures they use for site are not what I stayed in
- 1/5
The site photos attracted me to this location but arriving was not the case Pool was empty not as stated in description, room was filthy sheet were filthy. I had to take photos and report to front desk burn holes in quilt as not to be charged as it was described as a non smoking room bathroom around mirror has toothpaste s try I’ll on it floors were filthy white socks turned black immediately hole the size a mouse could enter in from out side bottom left of door I should of seen room first but the pictures they use for site are not what I stayed in
- 0.5/5
Bad
- 1/5
The property was littered with homeless people, people in wheer-chairs, and BBQ pits around the parking lot for someone. I would not advise any female or family to stay here. The tub down-spout was disgustingly dirty. The floor tiles were mis-aligned, the tub floor was stained.
- 4/5
No pool, dirty floors, no blankets,
- 0.5/5
When I got there they said they didn’t have rooms but I saw other people coming to ask the lady gave them rooms mind u I just drove from California
- 0.5/5
Nothing. Run down, crack heads living there. At 3:A.M. there were people throwing stuff out their room and fighting in the parking lot. People smoking Marijuana. Do not stay here if you have kids, not a safe place. Really dirty.
- 2/5
Needs massive renovations
- 4/5
great customer services
- 4/5
good customer services
- 1/5
The bathroom could not accommodate a large person. I Could not use the toilet.
- 2/5
No cups only one was cloth and hand towels Bath tub old looked dirty.
- 3/5
need to improve the cleanliness,the carpet there are too dirty
- 1/5
A dump
- 5/5
Everything was wonderful, room cleaned, towels cleaned shop nearby
- 3/5
Needs serious updating, cleaning and maintenance
- 1/5
The management should be ashamed. The rug in the room was crusted with black dirt. And the bathroom was filthy. Horrible pot holes greeted you as you enter the property. I will never stay there again
- 1/5
This has been the worst place I’ve ever stayed.
- 1/5
Rooms dirty my phone was stolen from the desk. Shady area
- 2/5
Run down place. Staff very nice.
- 1/5
The room smelled awful and it was really dirty. The tub was black, I didn't take a shower my husband took a shower but he wore sandals in the shower. I knew that the place is an older, but there's no reason for the place to be so dirty.
- 2/5
The property is in very poor shape. Crumbling would be a good word for it.. Thankfully, the beds were OK, and I did have a good night's sleep. But everything else about the stay was subpar. Smoking inside and out of the rooms, etc.
- 1/5
This is NOTHING like the photos on here. NOTHING is clean or safe. The staff all have bad attitudes because they know how bad the place is! Any place that makes you inspect the room BEFORE you check in and pay already knows they are crap. There hasn't been a pool for over a year and they don't plan to fix it. There are homeless living in the parking lot. The room was gross. The tub looked like it hadn't been cleaned in a year. There was a big gap under the door and around the door frame. There were barking dogs in one of the rooms being lived in. The filter on the room air conditioner was filthy. And there was a roach crawling in the bathroom.
- 1/5
Unsafe property. Room not as pictured on app. Man passed out 3 rooms down with door open and music blasting.
- 1/5
Very Dirty have never had a stay like this dead bugs dirtty sheets trash everywhere we will never stay in a place like that again
- 1/5
We have never ever had such a horrible experience like we did at this hotel. There was literally a missing chunk of flooring in the middle of the room, hair all over our sheets, AC broken, the privacy curtain broken. Our bathroom was coated in black grime, finger prints all over the furniture, brown and yellow stains throughout the walls. We booked two nights and asked to be either moved to another room or cancel the next day but the manager was extremely rude and didn’t care at all. We ended up booking another hotel the next day due to the horrible conditions and it’s unfortunate that they couldn’t even offer any accommodation. The photos are deceiving, It was very disappointing! A horrible way to start our short vacation here in phoenix. Long story short- avoid this hotel at all costs!
- 0.5/5
Everything rude loud
- 1/5
This is by far the worst hotel I have ever encountered. Dirty and worn out. I did not stay, i lost the entire fare.
- 0.5/5
My room was not available til 6 pm, breakfast was from vending machine n 4 oz cup for coffee, bathtub was still dirty, bed uncomfortable. I asked for room service and was told there was none cuz I was staying 4 days. If I left my ID they'd give me a broom and trash bags.
- 1/5
Property cancelled my booking, charged me 110$ to stay for only a few hours, Property was dirty, room was dirty, bed had stains on it. Staff was rude
- 5/5
Exactly what you'd expect for the price. Nothing fancy but not dirty and nasty either. No bugs ever and as long as you respectful to the staff they remain respectful to you. If you follow their rules you'll have no issues.
- 1/5
Room not available @ check in
- 1/5
I REQUESTED A HANDICAP ROOM AS IM DISABLED AND I EVEN CALLED HOTEL DIRECTLY TO MAKE SURE I GOT A HANDICAP ROOM OR AT LEAST DOWNSTAIRS AS IM DISABLED WHEN I GOT THERE TO CHECK IN I FOUND OUT I WAS UPSTAIRS AND NO ELEVATOR EITHER. THE LADY AT LEAST CARRIED MY STUFF UPSTAIRS FOR ME MY SUITCASE WAS HEAVY AS I HAVE A HIP REPLACEMENT AND A KNEE WHICH ITS VERY DIFFICULT TO GO UP OR DOWN STAIRS. I CALLED THE OFFICE NEXT MORNING IT WAS EARLY BUT I ASKED IF SOMEONE COULD PLEASE HELP ME WITH MY SUITCASE AND STUFF GOING DOWN STAIRS AND WAS RUDELY TOLD NO I HAD TO VERY SLOWLY DRAG MY SUITCASE DOWN THOSE STAIRS 11 STEPS TO BE EXACT UPSTAIRS THE CONCRETE HAS CHUNCKS MISSING AND I EASILY TRIPPED 1 LADY ACTUALLY FELL ONTO HER KNEES TRYING TO GO UP THE STAIRS AS THEY ARE MESSED UP AS WELL. I WILL NEVER STAY AT ONE OF THESE HOTELS AGAIN. FOR THE PRICE I PAID WAS WAY HIGH FOR A CRAPPY PLACE LIKE THIS. DIRTY AND ALL. AND THE BED WAS HORRIBLE I COULD FEEL ALL THE SPRINGS INSIDE THE MATTRESS STICKING THROUGH I BARLEY SLEPT AT ALL. IT WAS 5HE WORST HOTEL EXPERIENCE IVE EVER HAD IN MY LIFE
- 1/5
The property is old and run down. There are abandoned vehicles in the parking lot. Thank goodness they let us look at the room before we made a decision to check in. Needless to say, we went to another motel
- 2/5
Do Not recommend.
- 1/5
We walked into our room and never stayed. Not up to any standard.
- 2/5
First thing the desk person says is Do you want to look at the rooms before checking in, we are an old hotel
- 0.5/5
It was close to the freeway The room smelt like cigarettes and had a musty smell, the pavement or walkway to our room felt & looked like it was going to either cave in, tripped over how broken the walkway was.
- 3/5
Had trouble getting the tv, WiFi and door lock to work too.
- 1/5
So dirty we didn't even stay the whole night. Smelled terrible, unknown stains on bed, walls and toilet.
- 4/5
The room left much to be desired.
- 2/5
The whole place could use a remodel. When we arrived the toilet was clogged and had to use a condom floating in it. I contacted the front desk and they said they would have somebody take care of it right away. We left for a couple of hours to go have supper and when we came back it was still there. The walls in the bathroom were filthy, and had what appeared to be a blood stain. The bathroom door could not be latched as it looked like someone had kicked the door open and when they repaired the frame, they padded over the hole where the latch would catch. The bed was comfortable for just one night, which was all we needed it for.
- 1/5
H
- 1/5
The carpet in the room was disgutinly filthy and black and sticky, headboard almost injured me was not hung on tbe wall properly no mounts, room was discolored. Room needs a major overhaul remodel.I had to wait an hour after check in because room was not ready for me
- 1/5
This property is run down. There are shady people in the parking lot. The bathtub was stained, walls filthy. The nicest thing about this property is the rock wall you see in the picture that says extended stay.
- 1/5
Rooms were nasty and so was the property. Dog feces everywhere. Tracked up the stairs where people had stepped in it! Gross! Bullet holes in the walls and something smeared down 3 of the 4 walls in the room. Not sure what it was but it was nasty.
- 1/5
Rooms were nasty and so was the property. Dog feces everywhere. Tracked up the stairs where people had stepped in it! Gross! Bullet holes in the walls and something smeared down 3 of the 4 walls in the room. Not sure what it was but it was nasty.
- 1/5
ROOMS WAS SO HORRIBLE! First room was so RUN DOWN & second room was just as BAD! NEVER again will I stay or recommend this hotel! It’s more a APARTMENT bcuz people live there & they hangout in parking lot & dog crap in rocks that the smell goes into room & I had to use a towel to plug up bottom of door but smell still came into out room. Only good thing in this place is it’s close to FREEWAY that’s it.
- 1/5
ROOMS WAS SO HORRIBLE! First room was so RUN DOWN & second room was just as BAD! NEVER again will I stay or recommend this hotel! It’s more a APARTMENT bcuz people live there & they hangout in parking lot & dog crap in rocks that the smell goes into room & I had to use a towel to plug up bottom of door but smell still came into out room. Only good thing in this place is it’s close to FREEWAY that’s it.
- 2/5
The room and property conditions left A LOT to be desired. The pictures online are not what the property looks like. Upkeep and cleanliness does not seem to be a priority. I wore my socks because the floor was "sticky" and after just a few trips from the bed to the bathroom, they were filthy. Up keep is one thing... cleanliness is another. The bed was fine... not the worst I've slept in and I appreciated the fridge, but they did not provide cups for the room. I got ice and HAD to ask for a coffee cup from the front desk, which was given with great reluctance. I understand that many who were staying were long term residents and not wanting to provide those things, but I was a 1 night customer. The price should have been a indicator but the distance to my destination made it worth a try. Not again.
- 2/5
The room and property conditions left A LOT to be desired. The pictures online are not what the property looks like. Upkeep and cleanliness does not seem to be a priority. I wore my socks because the floor was "sticky" and after just a few trips from the bed to the bathroom, they were filthy. Up keep is one thing... cleanliness is another. The bed was fine... not the worst I've slept in and I appreciated the fridge, but they did not provide cups for the room. I got ice and HAD to ask for a coffee cup from the front desk, which was given with great reluctance. I understand that many who were staying were long term residents and not wanting to provide those things, but I was a 1 night customer. The price should have been a indicator but the distance to my destination made it worth a try. Not again.
- 1/5
Room unkept, bathtub extremely filthy. No tv signal, deadbolt inoperable. Sign on door saying they were doing weekly pest control "tomorrow" personal items to be left on floor.
- 1/5
Room unkept, bathtub extremely filthy. No tv signal, deadbolt inoperable. Sign on door saying they were doing weekly pest control "tomorrow" personal items to be left on floor.
- 0.5/5
Nothing I had roaches in my fridge and microwave the fridge looked beat in and the floor was nasty
- 0.5/5
Nothing It’s basically a crack house.
- 1/5
Yes the room was disgusting. We all had multilpe bites from bed bugs when we woke up cockraoches in drawers and bathroom it was a horrible expierence.
- 1/5
Yes the room was disgusting. We all had multilpe bites from bed bugs when we woke up cockraoches in drawers and bathroom it was a horrible expierence.
- 2.5/5
I liked the office staff and I liked the large fridge very much I don’t like how the bathtub’s weren’t cleaned I had to do it myself to give my daughter a bath and in all the room just wasn’t cleaned just made looked neat also I got a knock early morning at the door saying they had to spray for bugs but I didn’t allow it bc my 3 yr old was in there so I said no which meant I had to check out before 11 so they could do the spray
- 3/5
Staff was nice
- 3/5
Staff was nice
- 2/5
The room smelled like sewer line and the floor was dirty.
- 1/5
Just generally disgusting. Tv not working as well.
- 1/5
Just generally disgusting. Tv not working as well.
- 1/5
filthy room tv did not work and it looked like people were livomg there
- 1/5
filthy room tv did not work and it looked like people were livomg there
- 1/5
Just yuck! Pay $10 more somewhere else.
- 1/5
Just yuck! Pay $10 more somewhere else.
- 1/5
Staff was really nice. But cigarette butts littered every walkway and the pool is completely empty. Rooms were low quality
- 1/5
Staff was really nice. But cigarette butts littered every walkway and the pool is completely empty. Rooms were low quality
- 1/5
How can I give it zero stars? This was absolutely the worst most disgusting room I've ever seen in my life. I've lived in the ghetto in New York in the '90s and this was worse than that. I would never even allow my worst enemy to stay here. The room was absolutely deplorable, and had mold in the bathroom. And the staff was equally as bad.
- 1/5
How can I give it zero stars? This was absolutely the worst most disgusting room I've ever seen in my life. I've lived in the ghetto in New York in the '90s and this was worse than that. I would never even allow my worst enemy to stay here. The room was absolutely deplorable, and had mold in the bathroom. And the staff was equally as bad.
- 1/5
very very dirty !!!
- 1/5
very very dirty !!!
- 5/5
Good
- 5/5
Good
- 3/5
Room was newly redone which was nice, but the shower water temp only got luke warm. Despite that and the crazy guest that was in the room above me who threw their tv and microwave out, the stay was ok.
- 3/5
Room was newly redone which was nice, but the shower water temp only got luke warm. Despite that and the crazy guest that was in the room above me who threw their tv and microwave out, the stay was ok.
- 1/5
Pictures on website did not depict actual quality of hotelz
- 1/5
Pictures on website did not depict actual quality of hotelz
- 3/5
Parking lot and area in front of the rooms was littered with cigarette butts. Did not see any containers for people to use for disposal, but that speaks for the smokers too
- 3/5
Parking lot and area in front of the rooms was littered with cigarette butts. Did not see any containers for people to use for disposal, but that speaks for the smokers too
- 1/5
The front desk host was very nice and let us check out the room before we officially checked in. However, the room was not sustainable to stay in. It smelled of cigarette smoke and there was black mold accompanied by stains on the floors, walls, and bathroom. We quickly decided to not stay here and let the front desk know. She said that was fine and to contact Expedia since the stay was booked through them. After contacting Expedia and explaining this they blamed the hotel saying the hotel had to cancel the reservation first before we could receive our refund and that they couldn’t do anything. The hotel explained since the booking was through Expedia that Expedia needed to first cancel the reservation and there was nothing she could do on her end, even showing us on the computer. Expedia continued to say the hotel just wasn’t approving the refund as we stood in the hotel lobby with the attendant saying the opposite. She was understanding and helpful. Expedia was not. I was told from Expedia we basically had no options even though we never checked into the hotel and there was nothing they could do. This experience was aggravating and nothing sort of stressful. Why would I continue to book through Expedia when I could of just dealt with the hotel directly and completely avoided this? We even purchased the protection plan.
- 1/5
The front desk host was very nice and let us check out the room before we officially checked in. However, the room was not sustainable to stay in. It smelled of cigarette smoke and there was black mold accompanied by stains on the floors, walls, and bathroom. We quickly decided to not stay here and let the front desk know. She said that was fine and to contact Expedia since the stay was booked through them. After contacting Expedia and explaining this they blamed the hotel saying the hotel had to cancel the reservation first before we could receive our refund and that they couldn’t do anything. The hotel explained since the booking was through Expedia that Expedia needed to first cancel the reservation and there was nothing she could do on her end, even showing us on the computer. Expedia continued to say the hotel just wasn’t approving the refund as we stood in the hotel lobby with the attendant saying the opposite. She was understanding and helpful. Expedia was not. I was told from Expedia we basically had no options even though we never checked into the hotel and there was nothing they could do. This experience was aggravating and nothing sort of stressful. Why would I continue to book through Expedia when I could of just dealt with the hotel directly and completely avoided this? We even purchased the protection plan.
- 2/5
Needs a paint job. Toilet leaks on the floor. The bathtub is disgusting. Bed was so old. I slept in a cavity in the bed. My back literally hurts now.
- 2/5
Needs a paint job. Toilet leaks on the floor. The bathtub is disgusting. Bed was so old. I slept in a cavity in the bed. My back literally hurts now.
- 2/5
Neighbors were super loud and spent all night screaming
- 2/5
Neighbors were super loud and spent all night screaming
- 3/5
Nice
- 3/5
Nice
- 1/5
At quick glance I thought it was the Extended Stay hotel chain. NO, it’s not. The lobby and front entry is ungraded, but the rooms are a disaster. Dirty, extremely worn down and beat up. This place is really awful. The bathtub paint was worn away and the vinyl floor was peeling up in a dozen places. It was so bad that I ended up sleeping in my truck in their parking lot. This place is so bad that I wouldn’t even suggest setting up as a homeless shelter. I tried canceling with the desk clerk but they said I have to contact Travelocity. Travelocity has a no cancel policy, so I’m out 1 nights rate. Avoid, avoid, avoid
- 1/5
At quick glance I thought it was the Extended Stay hotel chain. NO, it’s not. The lobby and front entry is ungraded, but the rooms are a disaster. Dirty, extremely worn down and beat up. This place is really awful. The bathtub paint was worn away and the vinyl floor was peeling up in a dozen places. It was so bad that I ended up sleeping in my truck in their parking lot. This place is so bad that I wouldn’t even suggest setting up as a homeless shelter. I tried canceling with the desk clerk but they said I have to contact Travelocity. Travelocity has a no cancel policy, so I’m out 1 nights rate. Avoid, avoid, avoid
- 3/5
If you are after cleanliness this is not your place. However, if you need a bed to sleep in and no one bothering you, also a very friendly and helpful front desk it's OK. I was overnight for a conference and the bed was very comfortable and memory foam-like. I slept well and there was no noise. Sure there are better places but you'll pay a fortune and get the same night's sleep. My main suggestion is to change the flooring. The carpet is really super awful, I wore shoes when getting up to go to the bathroom at night.
- 3/5
If you are after cleanliness this is not your place. However, if you need a bed to sleep in and no one bothering you, also a very friendly and helpful front desk it's OK. I was overnight for a conference and the bed was very comfortable and memory foam-like. I slept well and there was no noise. Sure there are better places but you'll pay a fortune and get the same night's sleep. My main suggestion is to change the flooring. The carpet is really super awful, I wore shoes when getting up to go to the bathroom at night.
- 1/5
The room definately needed attention. The curtain was hanging off the rod, the bathtub was disgusting, there were no washcloths, and there were knobs missing off the drawers to the dresser dressers.
- 1/5
The room definately needed attention. The curtain was hanging off the rod, the bathtub was disgusting, there were no washcloths, and there were knobs missing off the drawers to the dresser dressers.
- 4/5
The room was clean. I was happy to have a fridge and microwave in my room. The staff was very nice and accommodating.
- 4/5
The room was clean. I was happy to have a fridge and microwave in my room. The staff was very nice and accommodating.
- 1/5
Staff was rude. I understand that it's an old hotel however it should have the basic things in the room. There was only one light the TV didn't work. The only thing good was the WI-FI worked. I have stayed here before and never had any issues. I was told in so many words that I was not welcome to ever stay there again. I would rather sleep in my vehicle before I ever go back.
- 1/5
Staff was rude. I understand that it's an old hotel however it should have the basic things in the room. There was only one light the TV didn't work. The only thing good was the WI-FI worked. I have stayed here before and never had any issues. I was told in so many words that I was not welcome to ever stay there again. I would rather sleep in my vehicle before I ever go back.
- 1/5
The staff is friendly but the rooms are substandard at best. The linen and towels were old and dirty. The bathtub was so dirty and stained that I couldn’t use it. The carpet looks as if it was never replaced.
- 1/5
The staff is friendly but the rooms are substandard at best. The linen and towels were old and dirty. The bathtub was so dirty and stained that I couldn’t use it. The carpet looks as if it was never replaced.
- 1/5
Easily one of the nastiest hotels that I have ever been to in my life. Our “clean” towels were dirty, there were stains all over the walls and blankets. The bathtub was very damaged. Almost all the walls and doors had obvious holes in them that were patched very poorly. The parking lot and surrounding area is very dirty with lots of homeless and drug users. The hotel also has an empty pool that looks very run down. Altogether, I would never come close to this hotel again!
- 1/5
Easily one of the nastiest hotels that I have ever been to in my life. Our “clean” towels were dirty, there were stains all over the walls and blankets. The bathtub was very damaged. Almost all the walls and doors had obvious holes in them that were patched very poorly. The parking lot and surrounding area is very dirty with lots of homeless and drug users. The hotel also has an empty pool that looks very run down. Altogether, I would never come close to this hotel again!
- 5/5
Staff was great
- 5/5
Staff was great
- 2/5
Yes
- 2/5
Yes
- 5/5
Amazing thank you guys so much
- 5/5
Amazing thank you guys so much
- 5/5
This place is amazing friendly and quiet
- 5/5
This place is amazing friendly and quiet
- 3/5
It was ok
- 3/5
It was ok
- 1/5
Dangerous location.
- 1/5
Dangerous location.
- 1/5
I'll do whatever I need to do. please contact me at 6232209597 or [email protected] thank you for your time. Shantell Simmons
- 1/5
I'll do whatever I need to do. please contact me at 6232209597 or [email protected] thank you for your time. Shantell Simmons
- 3/5
Very old facility, but the staff was nice (Melissa). You can hear all the traffic from the I17 pretty loudly. The room was clean; just old, but cleanliness matters more for me.
- 3/5
Very old facility, but the staff was nice (Melissa). You can hear all the traffic from the I17 pretty loudly. The room was clean; just old, but cleanliness matters more for me.
- 2/5
When booking with an online broker such as Expedia they give you the dumpiest room. The rooms showin on the site photos are not the ones given to the registered Expedia guest and will only be given for additional upcharge per day if paid upon arrival. The carpet was torn, the furniture was old, weathered and peeling. I also saw a small roach near the sink.
- 2/5
When booking with an online broker such as Expedia they give you the dumpiest room. The rooms showin on the site photos are not the ones given to the registered Expedia guest and will only be given for additional upcharge per day if paid upon arrival. The carpet was torn, the furniture was old, weathered and peeling. I also saw a small roach near the sink.
- 3/5
Advise try not to get the rooms next to laundry or stairs very noisy door slamming will upset you. And I've ever stayed even though I not one to destroy property they feel that I need to pay a hundred dollars deposit the card and you wait for 3 or 4 days for that to be returned or the handy ATM machine with a reasonable rate is there for your convenience. $3.50 ? Oh last week I had a bath towel for the floor that had a stain from the oil I would guess on the bottom of my flip flops and after looking closer my flip flops don't have tread on them and I didn't have the time to argue it out or bring the maintenance workers in for a line up to compare the soles of there work shoes and I will bring this up today when I'm checking in.also yeah scenic cockroach in the bathroom you only see one you know there's millions but then you know it could have been the maintenance guy or could have been the exterminator spraying that day the marks stained a bath floor towel that cost me 3 or 4$ .
- 3/5
Advise try not to get the rooms next to laundry or stairs very noisy door slamming will upset you. And I've ever stayed even though I not one to destroy property they feel that I need to pay a hundred dollars deposit the card and you wait for 3 or 4 days for that to be returned or the handy ATM machine with a reasonable rate is there for your convenience. $3.50 ? Oh last week I had a bath towel for the floor that had a stain from the oil I would guess on the bottom of my flip flops and after looking closer my flip flops don't have tread on them and I didn't have the time to argue it out or bring the maintenance workers in for a line up to compare the soles of there work shoes and I will bring this up today when I'm checking in.also yeah scenic cockroach in the bathroom you only see one you know there's millions but then you know it could have been the maintenance guy or could have been the exterminator spraying that day the marks stained a bath floor towel that cost me 3 or 4$ .
- 1/5
It was awful they put us in an area where homeless peopke were living in the parking lot in front of our room in chairs 1 car sitting out side with people sitting in there using drugs . People tapping on our window . I finally decided to leave but stopped at the office and the offered me a room in a different area I did stay but after the experience I had there I was scared and got no sleep prior to my heart appointment….
- 1/5
It was awful they put us in an area where homeless peopke were living in the parking lot in front of our room in chairs 1 car sitting out side with people sitting in there using drugs . People tapping on our window . I finally decided to leave but stopped at the office and the offered me a room in a different area I did stay but after the experience I had there I was scared and got no sleep prior to my heart appointment….
- 1/5
Room was terrible, unclean. No batteries in the remote. The bed had tiny hairs in the bed. I sanitized for my own good. You get what you pay for. Will not be staying again.
- 1/5
Room was terrible, unclean. No batteries in the remote. The bed had tiny hairs in the bed. I sanitized for my own good. You get what you pay for. Will not be staying again.
- 3/5
Front desk staff was very friendly & fast check-in. The surrounding area & ppl staying at motel are SKETCHY. Lots of "long-term tenants" & ppl "in recovery". I would NOT stay here if you have kids or are a female traveling alone. The beds & pillows are old, mismatched sizes & stained. Bathrooms are old & poorly maintained. If you can afford an extra $20, stay somewhere nicer.
- 3/5
Front desk staff was very friendly & fast check-in. The surrounding area & ppl staying at motel are SKETCHY. Lots of "long-term tenants" & ppl "in recovery". I would NOT stay here if you have kids or are a female traveling alone. The beds & pillows are old, mismatched sizes & stained. Bathrooms are old & poorly maintained. If you can afford an extra $20, stay somewhere nicer.
- 5/5
Loved it
- 5/5
Loved it
- 2/5
The refrigerator and black mold in it the room had not been mopped on the floor for quite some time and the friend staff was so much helpful but not fully educated on their policies
- 2/5
The refrigerator and black mold in it the room had not been mopped on the floor for quite some time and the friend staff was so much helpful but not fully educated on their policies
- 1/5
Our family dinner ended up in our vehicle do to room conditions. Smelly and old filthy carpet Poor furniture Bathroom ( sink and tub) seemed unclean and germy with live fly inside. Bedsheets old and rip Unsafe for children Front desk checking smell cigarettes smoke and witness people smoking on nonsmoker area. Room had a strong smell, dull look probably due to deterioration overall and very unwelcome. We had an immediately exit and a check out and lost of our money which was nonrefundable because the company is aware of the hotel conditions that are offering . This hotel is more to accommodate homeless people. Would like my money back.
- 1/5
Our family dinner ended up in our vehicle do to room conditions. Smelly and old filthy carpet Poor furniture Bathroom ( sink and tub) seemed unclean and germy with live fly inside. Bedsheets old and rip Unsafe for children Front desk checking smell cigarettes smoke and witness people smoking on nonsmoker area. Room had a strong smell, dull look probably due to deterioration overall and very unwelcome. We had an immediately exit and a check out and lost of our money which was nonrefundable because the company is aware of the hotel conditions that are offering . This hotel is more to accommodate homeless people. Would like my money back.
- 3/5
Front desk lady was nice .... The upstairs walking balcony thingy was broken and all it was is dirt that you track in to the room and the rooms were super old thought I was sent back to the 80's... And there was a note on the door they were spraying for rodents one do the days I was staying there so we needed to be out of the room by 10 a.m. might I add I work nights so I lost sleep because they said if you weren't out you'd be charged $100 for not being ready so I made sure I was out of the room so I think I should have been accommodated because of that it's not my fault they are spraying but yea other than that it was koo nice and quiet not loud at all
- 3/5
Front desk lady was nice .... The upstairs walking balcony thingy was broken and all it was is dirt that you track in to the room and the rooms were super old thought I was sent back to the 80's... And there was a note on the door they were spraying for rodents one do the days I was staying there so we needed to be out of the room by 10 a.m. might I add I work nights so I lost sleep because they said if you weren't out you'd be charged $100 for not being ready so I made sure I was out of the room so I think I should have been accommodated because of that it's not my fault they are spraying but yea other than that it was koo nice and quiet not loud at all
- 1/5
Unfriendly staff.Horrible room.Horrible property in general.Never stay there again
- 1/5
Unfriendly staff.Horrible room.Horrible property in general.Never stay there again
- 2/5
Room was very worn down, dirty and the toilet kept clogging. They scheduled maintenance to spray my room for pests twice while I was there during my four night stay. The hotel was in a very bad part of town and there were homeless people lurking around the parking lot at night. At least I didn't see any bugs so that's a plus.
- 2/5
Room was very worn down, dirty and the toilet kept clogging. They scheduled maintenance to spray my room for pests twice while I was there during my four night stay. The hotel was in a very bad part of town and there were homeless people lurking around the parking lot at night. At least I didn't see any bugs so that's a plus.
- 5/5
Excellent customer service. The staff was very helpful, friendly,courteous.
- 5/5
Excellent customer service. The staff was very helpful, friendly,courteous.
- 5/5
Great customer service
- 5/5
Great customer service
- 5/5
Love the room! Staff were nice !
- 5/5
Love the room! Staff were nice !
- 5/5
Yes
- 5/5
Yes
- 5/5
Two thumbs up
- 5/5
Two thumbs up
- 5/5
Yes the best
- 5/5
Yes the best
- 1/5
DO NOT STAY HERE!!!!!! Most unethical place I’ve ever stayed. Evil lives there for sure. was one of the most dramatic experience I’ve had in my life as far as being guest in a hotel customer service how I was treated by others during the crisis in my life. So it only is this place unethical illegal fraudulent and you can forget about getting your deposit back. My boyfriend and I went to stay there because I had a house fire and my mom died three weeks after so we’ve been displaced from our home. I stay there years ago and it was called red roof Inn. I was late at night one time by myself trying to see a domestic violence situation. They had security, but it looked like a very hotel in reference to the people that stayed there and hung out around there lots of actor in criminal behavior. When I check in, I went to the room took a bubble bath lit dimension. I picked up at the dollar store and tried to relax and then why in my mind my candy bar nestled under the covers and went to sleep. Next thing I know someone’s beating down my door never mind I’m messy button I have severe PTSD from all the trauma scared me to death and jumped l
- 1/5
DO NOT STAY HERE!!!!!! Most unethical place I’ve ever stayed. Evil lives there for sure. was one of the most dramatic experience I’ve had in my life as far as being guest in a hotel customer service how I was treated by others during the crisis in my life. So it only is this place unethical illegal fraudulent and you can forget about getting your deposit back. My boyfriend and I went to stay there because I had a house fire and my mom died three weeks after so we’ve been displaced from our home. I stay there years ago and it was called red roof Inn. I was late at night one time by myself trying to see a domestic violence situation. They had security, but it looked like a very hotel in reference to the people that stayed there and hung out around there lots of actor in criminal behavior. When I check in, I went to the room took a bubble bath lit dimension. I picked up at the dollar store and tried to relax and then why in my mind my candy bar nestled under the covers and went to sleep. Next thing I know someone’s beating down my door never mind I’m messy button I have severe PTSD from all the trauma scared me to death and jumped l
- 3/5
Mejorar mucho La limpieza especial la del piso y bońos.
- 3/5
Mejorar mucho La limpieza especial la del piso y bońos.
- 1/5
One of the ladies that works upfront during the day is very rude. My son does online school and has special needs my husband and I take turns helping him and work jobs. One day we got there to let her know we extended our stay online the night prior it was a few minutes after 11 which was check out time and she was very rude threatening to keep our deposit if we didn’t come before 11. A couple days later my husband was at work and an employee came to the door saying I was due for check out. I had extended it the previous night on Expedia so I was confused. Once my son went on lunch from school I went down there. Before I did I checked my app and sure enough the reservation was for an extended stay not extenda suites so it was an error which is easy to make given the name. I corrected the reservation went to the office and she was so rude telling me I had to check out the next day because this was the second time we came after 11. I said well it was an accident and explained the she demanded my husband the cardholder needed to come in I explained he was at work it was my app the reservation was on and it included myself my son and my dog. I also let her know I paid through the 12 the next 2 days and she said well after the 12 th you can’t stay here anymore u have to check out. We haven’t had any issues here we are quiet and keep to ourselves we are displaced from our home do to a fire and I’m currently battling stage 4 cancer. I was hoping we could stay here til after Xmas
- 1/5
One of the ladies that works upfront during the day is very rude. My son does online school and has special needs my husband and I take turns helping him and work jobs. One day we got there to let her know we extended our stay online the night prior it was a few minutes after 11 which was check out time and she was very rude threatening to keep our deposit if we didn’t come before 11. A couple days later my husband was at work and an employee came to the door saying I was due for check out. I had extended it the previous night on Expedia so I was confused. Once my son went on lunch from school I went down there. Before I did I checked my app and sure enough the reservation was for an extended stay not extenda suites so it was an error which is easy to make given the name. I corrected the reservation went to the office and she was so rude telling me I had to check out the next day because this was the second time we came after 11. I said well it was an accident and explained the she demanded my husband the cardholder needed to come in I explained he was at work it was my app the reservation was on and it included myself my son and my dog. I also let her know I paid through the 12 the next 2 days and she said well after the 12 th you can’t stay here anymore u have to check out. We haven’t had any issues here we are quiet and keep to ourselves we are displaced from our home do to a fire and I’m currently battling stage 4 cancer. I was hoping we could stay here til after Xmas
- 1/5
This place is beat ro death past the front. Staff was nice but it's a poorly maintained property to be kind. Got in late for a 2 night stay or we would have immediately left. Expedia would not let us cancel the second night but we left early in the morning and could not leave fast enough. No way this was a 5.8 rated property and thanks for nothing Expedia, never will use you again!
- 5/5
Clean room
- 3/5
room was not great
- 1/5
most disgusting place i’ve stayed in a long long time. carpet is black from never being cleaned. afraid to take my shoes off. front desk has a sign that you can’t get a refund after checking in. let that be your red flag.
- 5/5
Everything was great Kelly at the front desk was so nice and easy to talk to she provided me with excellent customer service
- 1/5
Room was very filthy not worth my money.
- 5/5
Great staff
- 5/5
All good
- 5/5
Yes
- 2/5
The room was not clean, all the doors and frames had filthy fingerprints on them. The tub was dirty, we asked for the sheets to be changed before we slept in them as there was paw prints and long hairs on them.
- 3/5
it was an okay stay, but anyone who has reserved 2 days needs to be offered the exchange of linen at least every two days
- 1/5
The room was gross. The bathroom was disgusting. Har on the floor. Plumbing was hanging halfway out of was. Shower was filthy and covered in stains. Also the ad for it was misleading. Booking from Oregon and not knowing the city I was led to believe that it was 3.5 miles from cave cr when it was a 35 min drive on the freeway. We didn’t stay there our second night and will never consider it again
- 2/5
Overpriced, It's a super old building in a ghetto area. The repairs that have been done look like they were not done by a licensed professional. They are dog friendly which was nice but several people that did not clean up after their dogs so it's a mine field between the parking lot and the rooms.
- 2/5
Room was deplorable, dirty, unkept
- 2/5
The front desk staff was good, but the property is not well maintained and the rooms are substandard, to put it mildly.
- 3/5
The room was very worn, many things broken or poorly functioning, i.e., the shower head
- 3/5
Place was clean, a little run down but what you would expect for the price. Lady checking us in was very professional. Only minus was someone running around screaming in the parking lot in the night.
- 3/5
Rooms were all rickety, floor wasn't level, the bathroom door was hanging off the hinge, you could hear the people that lived on the side of the premises and the people that lived in their cars on the property, got hit up for blues and everything else, so yeah three stars at best that's on a good day and we got sleep
- 1/5
Nothing like the picture it was pretty gross
- 3/5
bed is good
- 1/5
The room was gross. I felt un-safe. The mattress and box spring were wrapped in plastic. Strange characters and long term residents made me feel like I was in an episode of Breaking Bad. Check-in involved passing my ID through a small hole in the plexiglass while another staff member made fun of my name. I stayed only long enough to get back on the road the next morning. I washed and sanitized everything after I got home.
- 5/5
I enjoyed my time here. The beds were comfortable and the bathtub was clean. Thank you
- 5/5
Awesome all the way
- 5/5
Excellent
- 1/5
I do not recommend. I'm very forgiving of rough lodging, but this place is so worn out and gross looking. Needs a full remodel before renting out on Expedia! Room was probably clean, but wasn't willing to take a shower. Staff very friendly.
- 5/5
Great staff / place to stay
- 5/5
Staff was great but stuff they can't control like carpet was sticky and people walking around parking lot. OTHER than that it was great stay. Would come again.
- 1/5
The window was open so someone could've easily broke in.
- 1/5
Fricken NASTY AF! NEVER AGAIN. See photos!! Damn at least TRY to wipe something off!!
- 1/5
Rooms were horrible and staff was unprofessional
- 1/5
Do not stay here! The rooms are disgusting; I’m so glad I went to look at my room before we agreed to stay here. There were stains on the sheets, the air conditioner sucked, paint chips all over the floor, the acrylic of the tub was missing in several spots, and there was a notice on the door for a mandatory pest control visit at 10:00-10:30 am and if we did not let them in then we would be charged for it. Do not stay here!!!
- 2/5
The staff were nice. The room we goot looked like it needed updating. The bed was comfortable but they did not have pillowcases on them which i thought was a little funky. Had to use a towel over the pillow. Aside from that, i slept comfortably and for the 1 night i was there, the room setved it's purpose which was yo sleep and shower there then went along my way.
- 5/5
The lady at the front desk was very nice and accommodating price was good and they are very fair. I did smoke a couple of cigarettes in the room it was late at night and forgot to go outside. She was very fair about it. The only complaint is the pool was getting empty. I think they were doing repairs. Plenty of parking and waffle house is walking distance.
- 3/5
The exhaust fans cover was hanging down and unplugged because it is from the early 1900s. Now a new fan should be put in it’s not a big deal just to keep you on the up and up because I care man. I hope I don’t get sick from the condition of said fan because it was exposed and who knows what could have fallen out until I put it against the ceiling like it should be. Anyone with any type of skills could have done that, so I don’t know why it wasn’t properly secured. That’s all
- 5/5
With the cost in mind, I highly recommend this budget hotel roomy, clean, good hot water. Noted no shampoo or conditioner is provided.
- 2/5
This facility is conveniently accessed from the freeway and and has ample parking. It looks nice on the outside. However, it appears that this is a property used for short-term housing for homeless person's and families who are subsidized through government programs. There is quite a lot of smoking outside of the rooms. It is recently painted, but the maintenance is very poor (cracked second floor walkways, rusted plumbing, sticky around trash cans). Furniture is basic and lower quality (uncomfortable mattress and linens).
- 5/5
Very nice during my stay
- 2/5
Room was dilapidated
- 5/5
Good
- 1/5
The staff is great however the rooms smell bad. I had to switch rooms and both rooms stank.
- 1/5
Hotel audio y feo
- 1/5
The room's carpet was flithy and smelt bad. The bathtub had visible black stains (mold?) and the mattress was soiled. When addressing this with staff i was told to find another place to stay.
- 1/5
I really liked the staff. Friendly, helpful. I have stayed here years ago. The property is in much better condition than before. The property was in terrible condition. The pool was dry, the bathtub should be replaced, and the concrete on the upstairs walkway was torn up and so uneven that it's a tragedy waiting to happen. I wished I could upload photos that I took to illustrate just how bad the room and property was.
- 1/5
Only liked woman at counter property was in terrible conditions and in the morning saw bugs this place should not even be open, discuss ting
- 4/5
The room was clean,the repairs done prior to our arrival, pretty poor,shower didnt drain properly, sink the same way,door in restroom hard to open/close,same with front door. Dog or cat droppings outside. Foilage un-manicured(overgrown bushes/trees
- 1/5
- 4/5
Check in super quick, thank you to the lady in the front desk. This is my second time staying here, grateful for the fridge and microwave. Just needed to sleep and shower so it was good. Thanks again…
- 1/5
Unsightly place Feces in parking lot
- 2/5
The parking lot was not well-maintained.
- 3/5
Air conditioning was good. Beds were comfortable.There was food splatter on the ceiling and the floor was sticky.
- 1/5
This place had to be the worst place I've ever stayed at my life. We rented the roof for two days online. Everything looked good. Got to the hotel and was horrible. The place stunk rooms were dirty. Beds had stains all over them, and that was the good part of it you walk outside and there's hundreds of people just walking around smoking Fentanyl horrible place to stay. Please never take your family there. It will be a night you will.
- 3/5
Could have had better lighting. Only one stand up light in the whole room, not bright.
- 5/5
No issues.
- 5/5
Yes
- 5/5
Clean room
- 3/5
Parking area was okay, the ac made noises a lot so it was hard to sleep, and the walls were super thin I could hear everyone
- 1/5
The front desk lady was nice and understanding.
- 1/5
Worst hotel I ever stayed in,the pics looked good so I booked a stay for myself my husband and my mother in law and how embarrassing it was to put my husbands mom in that sick place...it's literally falling apart and dealings going on in the parking lot...clean out the bad and put some money towards renovations!! I have attached pics of what our room looked like and what's sad is we got what is considered the executive room... embarrassing
- 3/5
Its an ok area
- 3/5
Mid, but not terrible
- 2/5
Cant bring scooter in rooms
- 2/5
Surrounding area is not safe.
- 2/5
The good thing about the hotel is there were no bugs. However during our entire stay at least once a day we had to go and get both room keys rekeyed because the door kept rejecting them. The pool was never swimmable as it hadn't been cleaned in I don't know how long, the bathrooms were clean but they were run down. One of the rooms that we had the toilet seat I went and bought a screw for the toilet seat because there was only one on it and it was annoying to sit on. With no microwave and no refrigerator in the rooms, it was more expensive to stay here because of having to eat out and not be able to store food then it would have been to go to one of the suites which had a refrigerator , microwave and stove in the room. I understand that we're paying a low rate, however it just seems to me that the basic necessities at the very least should be taken care of.
- 5/5
I liked the facility, easily accessible, very quiet and peaceful.
- 1/5
I don’t feel safe and can’t sleep because of the smell of the room
- 1/5
This place is not good. I had three different rooms and all of them had problems.
- 1/5
I stayed in three different rooms, and something was wrong with each one. First one the floor was flooded with water. The second one the air conditioner went out. The third one I got cut from a sharp part of the bedframe and they didn't do anything about it. Matter of fact they told me I couldn't stay there anymore. This place is terrible.
- 2/5
Place is pretty gross, but the staff is nice.
- 5/5
Surprisingly nice place. Decent prices. Friendly and helpful staff. Good location and surrounding area. I would definitely return.
- 4/5
I did not like that the pool was not available. I'm not sure how long it has been empty.
- 5/5
My experience was interesting. The property was not current \ith the pictures on website.. There was not breakfast included, only coffee. The pool was not in use and looked like it hasn't been in quite some time. The room appeared to be clean until I decided to take my shoes off and my socks from floor were black and dirty. The staff was awesome. The price is very affordable. Thanks.
- 2/5
Room was cheap. Bed fell apart when it was sat on. Holes in the walls, didn't dare the shower. Definitely a long term stay place for the lowest income folks. It's a room, there's tv. Don't expect much beyond that.
- 3/5
Not like trash outside
- 1/5
Bugs everywhere so nasty.
- 2/5
Was short in cash and wanted to stay here for one night and I am paying for it now. The ventilation sucks and it is so hot in this room. I called the front desk and they said it was too late to change rooms.
- 4/5
Staff was nice
- 3/5
Lots of homeless people walk through the parking lot looking into cars. People sit on the stairs by your room kind of creepy
- 3/5
No amenities.
- 4/5
I cut my leg on the bed frame. I told them about it, but nothing ever happened.
- 4/5
The place is fair, really needs to be cleaned and trimmed the grounds, overgrown, can't even use the sidewalks.
- 1/5
No coffee pot, no shampoo. conditioner. advertised price on Expedia was $33 and even after sending a screenshot, I still got charged $79
- 5/5
Kelly who checked me in was very friendly and informative
- 2/5
This place is extremely dirty. The floors are all torn up, door does not close properly, when I walked in all I could smell was a strong bleach/cleaning smell and the floor was still soaked.
- 4/5
TV always turned on highest volume level each time I used it. Bathroom had burn stains on the tub.
- 2/5
Not worth the time to say anything about this place
- 3/5
My first room was flooded with water. My second room needed a new air conditioning unit. The only reason I stayed is because I use Expedia. I only paid $46 per night. That's more than it's worth.
- 1/5
Roaches. Possible bed bugs, and piss stained sheets
- 1/5
There were Roaches in the room. Coming out of shower drain room was not clean dirt sheets.
- 5/5
Great stay
- 3/5
was very filthy in the room and all around the property
- 3/5
Our blankets were filthy and the front desk had no way of replacing them or giving us any clean ones since housekeeping was after hours.
- 4/5
It was alright for the prices. Very disappointed that the pool wasn’t available never would have booked had I known
- 5/5
All good
- 2/5
Room was dirty and smelled bad.
- 2/5
Needed to be updated too many dirty bird waste around area furniture out dated
- 1/5
Roaches in my room that got into my dinner
- 5/5
I like it
- 2/5
Last night I had someone try and break into my van. They dented the back door with a prybar
- 1/5
Filthy room, even worse bathroom. Cockroaches in all corners. Carpet was wet and sticky! Outside was disgusting.
- 3/5
Front desk lady was so friendly. Room was adequate but had several bugs throughout tge night. Wife was not happy about that
- 2/5
The best part of that motel is the front desk ladies. They truly understand the hospitality concept: friendly, knowledgeable, helpful and accommodating. If someone has back problems, do not stay at this place. The mattress is so soft you feel like you're in cocoon. Youll end up in a lot of pain next morning. Also, could be a cleaner place.
- 2/5
I understand I don’t get to make up the rules and as someone who used to work in hospitality at a JW Marriott we would always accommodate a late checkout by a couple hours. I was told I was put on the DNR list and if I came back to the property they would call the police. As someone who was sincerely just trying to stay another night I feel like the staff went completely overboard. I have never been treated so poorly at a hotel. It was like I was being evicted. I realize a lot of people stay past checkout and cause issues as this makes it hard for housekeeping to turn the rooms around. But if I am communicating that I fully intend to pay but am running late you don’t need to come at me with all guns blazing and trea.
- 1/5
The staff was horrible
- 5/5
- 1/5
DO NOT STAY HERE! 0/10!!!! I booked a last minute room and when I arrived and went up to my room there was feces on the floor. Stains on both of the beds. And that was just enough for me to turn back around I went to the lobby and asked for a refund and she refused and I couldn’t get ahold of the manager she gave me a different room and as soon as I walked in it smelt like urine was soak in the walls. The sheets also had satin the fridge smelt like mildew and there was urine stain dripping down the wall it looked like. I couldn’t stand in the room for more than 2 minutes without feelings nauseous from the smell. This is a HUGE health concern and they need to be closed down. I’ve stayed at motel 6 and they’re honestly a 10/10 compared to this. I’m in the process of getting a refund but please do not waste your money here!!!! I could not express this enough!!!!
- 5/5
All good
- 1/5
After checking in i was already uneasy about the location and the people that hung around the hotel. Once we got to our room we noticed how disgusting the carpet and everything was. Like it’s never been cleaned. It was about midnight and we just sat there trying to unwind. We then saw a couple cockroaches on the end table. At that point I was so grossed out. Then when I got up I saw another cockroach crawling around on the bed. We then said we need to get out of here immediately! After being there for only 30 minutes we left.
- 5/5
All good
- 5/5
Yara is amazing.
- 5/5
Good
- 5/5
Staff is awesome made me feel at home
- 4/5
No lights on the side off bed
- 4/5
I didn’t like that there was no other outlet to plug in for table outlet
- 4/5
I did appreciate that the staff alowed me to look at the room before accepting it. The room I first looked at looked like they did not change the sheets. There was hair on them and a hand sized stain. I almost didn't notice, because it was dark in the room the lights were so dim. The staff alowed me to check another room, which was better.
- 1/5
Not a great experience
- 1/5
That is the worst hotel that I have ever been at since my stay here in the valley.
- 5/5
My stay was good wasn’t really know bad problems honest truth
- 4/5
Price is reasonable
- 4/5
Reasonable price
- 5/5
It’s located right off the interstate
- 3/5
It’s an old property with the bare minimum of amenities ie; no coffee pot, no iron or blow dryer, etc. And the cleanliness of the room was done at a bare minimum too, ie; hair in the shower, smeared counter tops, smelled like cat piss, etc.
- 5/5
Peace and quite
- 1/5
The property did not notify me until I went to check in at 3pm that my room was not ready. Did not get a call until 5pm saying that it was finally ready.
- 1/5
makes sense for its price
- 5/5
Everything
- 5/5
All good
- 1/5
The room was not clean the bed sheets and blankets were dirt had hair on them even had pink nail polish on some the front door had a 1” gap at the bottom was concern of bugs or rodents would get in. over all was not a comfortable stay I do not recommend this place for anyone to stay
- 1/5
This property is disgusting! Drug addicts and prostitutes hanging out on the property! We were afraid to leave our room at night! Inside the room was very dirty and clearly nobody cleaned the room before we had stayed! The beds didn't have real mattresses but only a thin foam pad. I was concerned the whole length of my stay about my car getting broken into. Luckily, my car was untouched. Also, the people behind the counter were very rude! DO NOT STAY HERE!!
- 4/5
You get what you pay for most definitely
- 2/5
Carpet is filthy cabinet falling off we cleaned the tub before we would use it.
- 1/5
We didn't expect much for the price we paid! However, not even a ½ hour of arriving, I was really grossed out! I went in to use the restroom and after I stir it up I then noticed the fecal matter that was on the toilet seat prior to our arrival! Our ice bucket smelled of STALE URINE. The next morning about an hour and a half before checkout, our sidewalk was Power washed. The person doing the power washing was not very cautious. We had water puddled up in our room under the door! I am disabled and I almost slipped and nearly fell! Needless to say I won't be spending any more money on any of the related properties in the future!
- 1/5
Blood in the tub
- 4/5
The service was amazing but it needs a lot of up grades
- 1/5
not worth it
- 5/5
- 4/5
the lady at check was extremely pleasant and sweet to my family
- 5/5
Good
- 5/5
Front desk staff was welcoming and friendly as any of the front desk ladies always ( been here before ) are upon my arrival. I appreciated the lady whom checked me in, allowed me to have a voice / option for the room & wheeere it was on the property, I chose in the back past the pool in #245, it is away from traffic coming in & out and the I17 that’s right next to this property, really it’s a convenient thing being right off the acces road, to get off and not have to go in a big circle to get where I am going, HOWEVER it’s the only thing I BARELY dislike , the highway is right there so if ur room is near the office, oh almost hear as cars will pull-in& out& around all times of the day! So I really appreciated her giving me that final say! I felt welcomed and cared for . I cannot recall the woman’s name that check me in around 4:30apm on a Wednesday May 21st, 2025!! You are an angelic person !! thank you all for everything you do! Your Love and patience always will yo a very long waaay..: just know THiS pretty please! U guys have come so far since the renovation and showing up everyday soooo so can check in simply and efficiently!
- 5/5
Great, quiet TY
- 4/5
Ok
- 5/5
Everything is good
- 5/5
Everything
- 3/5
N/A
- 5/5
Love the cool ac
- 2/5
It was ok for the price just one staff member was horrible
- 5/5
Off highway noisy. Room smelled like cigarettes
- 4/5
Friendly and clean