Extended Stay America Suites Phoenix Peoria

nice to have a quick on the go snack.

The beautiful open wash and trail ways that are directly south of the property. you can access bicycle routes as well - also it’s very close to a great fashion and retail locations. Due to the low cost of the rooms There were a lot of low income individuals who were customers or property renters. Which also attract locks riff raft which are constantly going around the property throughout the days and nights - the property needs security to be honest -

Exceptional

Privacy No water to buy

Privacy No water to buy

Location Roaches in room ac not very cold. Tried to check in a lil early but there was a $100 early fee

The bed was uncomfortable, the room was not that clean. No maid service unless I wanted to pay extra. The hotel doesn't have an ice machine. The worst part of my stay was that I found a cockroach in the bathroom. This was unacceptable. I will never stay at this hotel again.

Roaches in room ac not very cold. Tried to check in a lil early but there was a $100 early fee

The bed was uncomfortable, the room was not that clean. No maid service unless I wanted to pay extra. The hotel doesn't have an ice machine. The worst part of my stay was that I found a cockroach in the bathroom. This was unacceptable. I will never stay at this hotel again.

Disappointing

👍

Close to the hospital Not much of accommodation. It’s pretty basic

Close to the hospital Not much of accommodation. It’s pretty basic

Location and clean rooms

Location and clean rooms

Good

Pleasant

The hotel is dirty. They say they have queen beds, but they’re actually full-size beds. The bed frames are very weak and move as soon as you sit down. Overall, it feels more like a Motel 6.

Staff was great. Any questions I ask they help me. Place was clean. When I asked them a question, they had to answer.

When I asked them a question, they had to answer.

Hotel needs complete update.

The location was just where we needed to be. The burners on the stove top were filthy. Kitchen items very limited and by request only. The breakfast was limited to instant oatmeal, Nutrigrain Bars and a choice of really awful blueberry or chocolate muffins. Minimal hygiene amenities. The staff is very pleasant. The room was adequate and comfortable.

The location was just where we needed to be. The burners on the stove top were filthy. Kitchen items very limited and by request only. The breakfast was limited to instant oatmeal, Nutrigrain Bars and a choice of really awful blueberry or chocolate muffins. Minimal hygiene amenities. The staff is very pleasant. The room was adequate and comfortable.

Front desk at night when we checked in was above and beyond he was so nice and accommodating

Did not have the breakfast. The person at the front desk was very nice and understanding of my needs as I was exhausted from traveling and dealing with a family member in the hospital for surgery. I can't say anything negative. My needs were met and that was important.

Did not have the breakfast. The person at the front desk was very nice and understanding of my needs as I was exhausted from traveling and dealing with a family member in the hospital for surgery. I can't say anything negative. My needs were met and that was important.

Bad

Yes it was reallt nice and clean the staff was great and Gina was excellent too very helpful 👍 thank b you i would refer other family members and friends to stay

Towels were threadbare and had holes

Friendly staff that was very helpful. Very clean but smells very sanitized that was a little bothersome. Towels were threadbare and had holes

Parking easy. Breakfast is coffe, nutrigrains, and muffins. Microwave was dirty and you are limited on how many towels, washcloths, and kitchen utensils you get (must return them to get new). Property was worn down. No alarm clock. Internet was so slow I ended up needing to use my phone as a hotspot because I couldn't open simple webpages. This was a work trip and I was unable to do anything once back in my room and refused to pay for "faster" internet.

Location and friendly staff. In need of minor repairs and some detail cleaning

Location and friendly staff. In need of minor repairs and some detail cleaning

Nice staff clean room

Clean, good TV, good shower A/C could have been better; kitchen facilities but mo coffee; no breakfast hardly at all. OK for the money but unexceptional

Clean, good TV, good shower A/C could have been better; kitchen facilities but mo coffee; no breakfast hardly at all. OK for the money but unexceptional

Disappointing

Passable

Very clean however did not meet my expectations for the price I paid. Have stayed in hotels in this area in the same price range that were far better in terms of amenities. Will go back to the hotel’s I’ve stayed in the past.

Did not like anything, but stayed there because it was close to the stadium Breakfast was muffins and coffee, it was a terrible room. Not updated at all for what people are expecting and paying for these days. Update the shower, the sink sprayed water everywhere, there was NO Counter space and nothing in the kitchen for use. The air conditioner was loud and for two people there was not a side table for both sides.

Did not like anything, but stayed there because it was close to the stadium Breakfast was muffins and coffee, it was a terrible room. Not updated at all for what people are expecting and paying for these days. Update the shower, the sink sprayed water everywhere, there was NO Counter space and nothing in the kitchen for use. The air conditioner was loud and for two people there was not a side table for both sides.

The king sized bed and access to the outside since I had a pet. My refrigerator leaked but was still cold. I'm not sure the freezer worked but I did not need it. The microwave barely worked but it was extremely noisy and I was unsure the plate turned.

The location was great. You can’t beat it. You have everything you need and the staff was very helpful. They couldn’t help me check in a little earlier, but it’s understandable

The location was great. You can’t beat it. You have everything you need and the staff was very helpful. They couldn’t help me check in a little earlier, but it’s understandable

Meh

convenient location. parking. "breakfast" was a joke.

Well I wouldn’t stay here again. The room was awful with limited furniture. If you wanted plates etc you had to contact the front desk. The breakfast was a joke. Pity because the location was very good

Self serve laundry.

The location to Peoria Sports Complex No pool, just kinda of tucked away on a busy street. For the price, the room was very much like a motel, so the price should reflect that. Not what I expected during the booking process, would have picked a place for a few more dollars with better quality.

Great location. Clean hotel. Only negative - our upstairs neighbors blasting music / tv from 11 pm- 3 am both days.

We were very satisfied

Elevator was out of service. We were given a room in the 3rd floor. Upon check in, we were not notified about elevator until we attempted to use it. Air conditioner didnt work. Breakfast concisted of granola bars and coffee. Random activities in the parking, E.I: loud music, loitering and smoking.

Clean room, quiet and friendly staff. Very close to plenty of dining and Peoria Sports Complex (spring training baseball)

Clean room, quiet and friendly staff. Very close to plenty of dining and Peoria Sports Complex (spring training baseball)

At least ice machine.. It’s Arizona.. The WiFi sucked. Tv sucked. 1st night we just gave up cause nobody to help us. 2nd day lost 2 hours of time, working and replacing parts. Elevator broken. Front guy says well there is one worse one. Fridge so old makes a buzzing noise that could drive someone crazy.

At least ice machine.. It’s Arizona.. The WiFi sucked. Tv sucked. 1st night we just gave up cause nobody to help us. 2nd day lost 2 hours of time, working and replacing parts. Elevator broken. Front guy says well there is one worse one. Fridge so old makes a buzzing noise that could drive someone crazy.

We had to request EVERYTHING: hairdryer, coffee maker, coffee cups…you name it!

We had to request EVERYTHING: hairdryer, coffee maker, coffee cups…you name it!

Great hotel

The room was perfect and had everything I could need. Wonderful staff

The staff is very helpful, the property is clean and well maintained.

There was no breakfast just cereal bar and coffee oh they did have oatmeal packets, the staff that checked us in was good First room had a smoke smell overpowering they moved us no problem next room was great all evening we could smell marijuana , if ppl actually got charged for smoking maybe they would stop

Staff was awesome highly recommended

Staff was awesome highly recommended

The room wasn’t clean, and the bed was in horrible condition. Wasn’t able to use the outside door next to the room to enter the building, had to walk all the way around the building to enter. I won’t choose this location again.

The room wasn’t clean, and the bed was in horrible condition. Wasn’t able to use the outside door next to the room to enter the building, had to walk all the way around the building to enter. I won’t choose this location again.

Staff

Staff

Outstanding staff

Outstanding staff

Had to depart before the grab and go breakfast was available. Was disappointed that the grab and go breakfast wasn't available earlier. There was a small dinette table in the room but there were no chairs for the table. We had to pull the table down to the end of the bed and sit on the edge of the bed to have a place to eat. Also, there was NOTHING provided in the kitchen. This wasn't mentioned when booking or at check-in. We only discovered this once we arrived in the room. Then we had to call the front desk and specify what we wanted in terms of dishes, etc. They did offer to bring these items to the room but we went down the the front desk to collect the needed kitchen items. These items were in a basket but we were told that they only had 2 baskets for the entire hotel, so once we took the kitchen items to our room, to please bring the basket back right away. Lack of chairs and lack of kitchen items was disappointing.

Place is very dirty. Kitchen had food in the sink,no toilet paper, paint chips or styrofoam all over the hallway. Only coffee, no other old offered despite description and verbal overview. I left a day early and asked for a one night refund. Was told - we don’t do that. Once we get Your money….. Would like to discuss with Booking before I go to my credit card company.

The room was neglected. The sheets had visible stains and the room stunk.

The room was neglected. The sheets had visible stains and the room stunk.

We were at a family gathering anr tried several times to get our reservation confirmed and pay ahesd 0f out arrival. Everytime we were told by a third paty answerer that they could not help and transferred the call their looped wotthless amswering desk clerk.

We were at a family gathering anr tried several times to get our reservation confirmed and pay ahesd 0f out arrival. Everytime we were told by a third paty answerer that they could not help and transferred the call their looped wotthless amswering desk clerk.

The property is very clean with spotless floors & carpets, and not a speck of litter. Staff are friendly and smart. For shopping this is the best area of Phoenix. I walked to Nordstrom, Target, Costco, Trader Joe's, Dollar Tree, Savers, and Arrowhead Mall. There is a hiking/biking trail with spectacular scenery that you can access by walking south about 1/3 mile from 75th and Bell. Parking is easy. The rooms have full-size fridge, 2-burner cooktop, a small microwave, and cupboards. I wasn't offered dishes or cookware but had brought my own. Also I brought my own hairdryer and was glad because there wasn't one in the room. There was an iron/ironing board & plenty of space to hang clothes. Amenities like soap & shampoo are minimal but available. Plenty of hot water and the full-size bathroom is excellent. There was a bit of noise from neighbors. I won't say the walls are thin, but they're not soundproof either. It was Christmas time & the hotel was completely full, so I expected some noise but it wasn't bad. Bring earplugs just in case. Guests and staff were considerate. Smokers followed the rules and went to an outdoor area well away from the building. There is a very good dog walking area and I did not see any unhappy dogs among the several that were present. Bring a small bottle of dish soap if you plan to cook. I will absolutely stay here again.

The property is very clean with spotless floors & carpets, and not a speck of litter. Staff are friendly and smart. For shopping this is the best area of Phoenix. I walked to Nordstrom, Target, Costco, Trader Joe's, Dollar Tree, Savers, and Arrowhead Mall. There is a hiking/biking trail with spectacular scenery that you can access by walking south about 1/3 mile from 75th and Bell. Parking is easy. The rooms have full-size fridge, 2-burner cooktop, a small microwave, and cupboards. I wasn't offered dishes or cookware but had brought my own. Also I brought my own hairdryer and was glad because there wasn't one in the room. There was an iron/ironing board & plenty of space to hang clothes. Amenities like soap & shampoo are minimal but available. Plenty of hot water and the full-size bathroom is excellent. There was a bit of noise from neighbors. I won't say the walls are thin, but they're not soundproof either. It was Christmas time & the hotel was completely full, so I expected some noise but it wasn't bad. Bring earplugs just in case. Guests and staff were considerate. Smokers followed the rules and went to an outdoor area well away from the building. There is a very good dog walking area and I did not see any unhappy dogs among the several that were present. Bring a small bottle of dish soap if you plan to cook. I will absolutely stay here again.

Staff was friendly! The bed was not very comfortable, the price was a little high for a facility with no pool or hot tub.

It doesn't particularly shine in any area, but it is inexpensive, quaint, and convenient. The staff seemed capable and they were personable. I know this is the pro section, but it isn't really a con when you know what this place is like. It just is what it is. Because you can cook in your room, some people are better cooks than others, and some, not so much. As such, some people set off the fire alarm when they cook. If you're someone who needs to be sleeping during the times when people typically cook, be aware that a very loud noise for minutes on end might be waking you up. It only happened once during my stay, but I wasn't at the hotel very much, so it could've happened more often. I hesitate to use the word "dingy" when talking about the rooms because it's not like it wasn't clean. The room I had was sufficiently clean, it's just that everything kind of looks faded or well used. It all functioned properly though, and that is the important thing. The only real con about the place was that they started construction on the main entrance on Thanksgiving day, of all days. Oh, and also no dish soap was provided with the dishes, or even offered for purchase.

The front desk clerk Miss Kathy

The front desk clerk Miss Kathy

The hotel lobby was under construction. Level 1 halls had no carpet and lots of debris from construction. It was very sketch. Back parking lot had an open park area - people seemed to go back there a lot at night. Doesn't seem like a safe stay for young travelers or children.

The hotel lobby was under construction. Level 1 halls had no carpet and lots of debris from construction. It was very sketch. Back parking lot had an open park area - people seemed to go back there a lot at night. Doesn't seem like a safe stay for young travelers or children.

Overall good experience.

Overall good experience.

Came in late and took awhile to get someone to open the door. The breakfast was coffee and grab go muffins. Put on 3rd floor and then the elevator was not in use.

Came in late and took awhile to get someone to open the door. The breakfast was coffee and grab go muffins. Put on 3rd floor and then the elevator was not in use.

The hallway stunk of pot. Otherwise it was clean and comfortable

The hallway stunk of pot. Otherwise it was clean and comfortable

Monica and Gina the ladies that checked us in were EXTREMELY RUDE, when we got to our room there was crumbs and junk in the kitchen sink, yellow STAINS on the comforter, the shower was EXTREMELY dirty hair and could tell it was not cleaned I asked the ladies to go back and clean and change bedding they did a half job. 8:31pm at night we we’re sleeping the fire alarms went off the fire department came . 2:45am people were playing music outside our bedroom window and I went and complained and they did nothing. I will NEVER GO there AGAIN and NEVER recommend that nasty place with such disrespectful workers. I would love a refund

Monica and Gina the ladies that checked us in were EXTREMELY RUDE, when we got to our room there was crumbs and junk in the kitchen sink, yellow STAINS on the comforter, the shower was EXTREMELY dirty hair and could tell it was not cleaned I asked the ladies to go back and clean and change bedding they did a half job. 8:31pm at night we we’re sleeping the fire alarms went off the fire department came . 2:45am people were playing music outside our bedroom window and I went and complained and they did nothing. I will NEVER GO there AGAIN and NEVER recommend that nasty place with such disrespectful workers. I would love a refund

I stayed down maybe four different Extended Stay and this was by far away. The most modern cleanest staff was very helpful with some of my questions just all around pleasure to stay there I’ll be back.

I stayed down maybe four different Extended Stay and this was by far away. The most modern cleanest staff was very helpful with some of my questions just all around pleasure to stay there I’ll be back.

The staff is outstanding,I’m coming back.My friends will hear from me how good the staff took care of me. I spent my 70th birthday here.Miss Kathy helped me with a issue I was going through not with the Hotel,but with directions she gave with a concerning heart.Thanks

The staff is outstanding,I’m coming back.My friends will hear from me how good the staff took care of me. I spent my 70th birthday here.Miss Kathy helped me with a issue I was going through not with the Hotel,but with directions she gave with a concerning heart.Thanks

Very clean, friendly staff, close to shops and restaurants

Very clean, friendly staff, close to shops and restaurants

Dirty rooms, sinks backed up, bed is mattress on metal stand

Dirty rooms, sinks backed up, bed is mattress on metal stand

Staff

Staff

it WAS NICE4

it WAS NICE4

It was an okay stay for what we were there for (baseball tournament). The first staff member I spoke with was kinda rude when I asked to check in early, if possible. The next person I spoke with a few hours later, was very friendly (I think it was the manager) and she helped with trying to get a room ready faster. I guess they only had one housekeeper on staff for the entire property. I would stay again, if it's a shorter stay, but the room did have a very odd odor. I also didnt realize it was one of those places that people live at short term, which was why I said it seemed kinda sketchy.. the people, not the property.

It was an okay stay for what we were there for (baseball tournament). The first staff member I spoke with was kinda rude when I asked to check in early, if possible. The next person I spoke with a few hours later, was very friendly (I think it was the manager) and she helped with trying to get a room ready faster. I guess they only had one housekeeper on staff for the entire property. I would stay again, if it's a shorter stay, but the room did have a very odd odor. I also didnt realize it was one of those places that people live at short term, which was why I said it seemed kinda sketchy.. the people, not the property.

Agent didn’t help us and desk lady was rude

Agent didn’t help us and desk lady was rude

Staff was outstanding

Staff was outstanding

I can’t have a full opinion yet I have not been here long, but check-in was super easy and inconvenient, the front staff Girl was very friendly, I was able to park directly next to the front door, it’s down a side road off of a busy road so I thought I was going the wrong way. No it’s tucked in nice and quiet behind everything.

I can’t have a full opinion yet I have not been here long, but check-in was super easy and inconvenient, the front staff Girl was very friendly, I was able to park directly next to the front door, it’s down a side road off of a busy road so I thought I was going the wrong way. No it’s tucked in nice and quiet behind everything.

Staff was nice and helpful,parking lot space is wide and convenient

Staff was nice and helpful,parking lot space is wide and convenient

Laundry

Laundry

.

.

Next to shopping mall and restaurants

Next to shopping mall and restaurants

The staff was nice and it was clean

The staff was nice and it was clean

Appeared nicer online. Very underwhelming. Bare basic room, not comfortable.

Appeared nicer online. Very underwhelming. Bare basic room, not comfortable.

Excellent

Excellent

Nate at the front desk is so nice & helpful!

Nate at the front desk is so nice & helpful!

Nice stay no complaints.

Nice stay no complaints.

Great all around stay

Great all around stay

Room not ready at check in time took a hour for room to be cleaned. Front desk staff were excellent! Room very average and smelled like bleach.

Room not ready at check in time took a hour for room to be cleaned. Front desk staff were excellent! Room very average and smelled like bleach.

Affordable but would not stay again

Affordable but would not stay again

Ok

Ok

It was an average experience, I didn’t realize that there was no pool and the breakfast was substandard to what I was expecting.

It was an average experience, I didn’t realize that there was no pool and the breakfast was substandard to what I was expecting.

Upon arriving for check-in at 1130pm, i was told that i could not even enter the lobby because the system was "performing and audit" and they could not check me in during that time. So because they could not check me in, apprently it was also against policy to have me in the lobby. Horrible experience. So i waited in my car with the air running because it was 105 degrees out still for almost an hour whole their computer finished its "audit". I had proof of payment, proof of reservation...i offered to leave a credit card at the front desk. Anything to get into a room and out if the heat. Nothing was accepted. Needless to say i will NEVER stay here again.

Upon arriving for check-in at 1130pm, i was told that i could not even enter the lobby because the system was "performing and audit" and they could not check me in during that time. So because they could not check me in, apprently it was also against policy to have me in the lobby. Horrible experience. So i waited in my car with the air running because it was 105 degrees out still for almost an hour whole their computer finished its "audit". I had proof of payment, proof of reservation...i offered to leave a credit card at the front desk. Anything to get into a room and out if the heat. Nothing was accepted. Needless to say i will NEVER stay here again.

Lack of pool is unfortunate, but not possible. Gym could be done? Biggest issue was not all kitchen items were available. Plastic forks (others were metal), no toaster, one pot but no pan. Really need to have paper towels and a sponge provided. I had to go buy those just to clean up the kitchen

Lack of pool is unfortunate, but not possible. Gym could be done? Biggest issue was not all kitchen items were available. Plastic forks (others were metal), no toaster, one pot but no pan. Really need to have paper towels and a sponge provided. I had to go buy those just to clean up the kitchen

My husband and I got there before midnight to check in and I was refused to be able to check in the lady at the counter. I thought she was parked dragon refused to let us in even though it was before midnight she didn’t want to do her job, they won’t refund my money And we slept in the parking lot that night don’t stay here. It’s horrible and it smelled bad and she was walking around with without her shoes on stay away.

My husband and I got there before midnight to check in and I was refused to be able to check in the lady at the counter. I thought she was parked dragon refused to let us in even though it was before midnight she didn’t want to do her job, they won’t refund my money And we slept in the parking lot that night don’t stay here. It’s horrible and it smelled bad and she was walking around with without her shoes on stay away.

Great stay nice area, they were doing construction so it was loud in the morning but they warned us. Bed was super comfy and great breakfast

Great stay nice area, they were doing construction so it was loud in the morning but they warned us. Bed was super comfy and great breakfast

Terrible! I showed up and had no room available under my reservation info evethough I paid. The supervisor from earlier shift game my room up to a totally stranger by editing my reservation and replacing my info. Took a good hour to figure out!

Terrible! I showed up and had no room available under my reservation info evethough I paid. The supervisor from earlier shift game my room up to a totally stranger by editing my reservation and replacing my info. Took a good hour to figure out!

It was clean and nice staff was great

It was clean and nice staff was great

The staff was very friendly, the rooms clean, and area around the outside clean and well maintaned.

The staff was very friendly, the rooms clean, and area around the outside clean and well maintaned.

👍

👍

easy access

easy access

Very nice stay. Might go there again if I need to.

Very nice stay. Might go there again if I need to.

Amazing stay

Amazing stay

N/a

N/a

Was able to check in early, room was clean, it was relatively quite at night and rate was very reasonable. My only issue was the extremely limited continental breakfast, but that is minor. Overall a excellent experience for a low priced hotel. Plenty of dining and shopping options close by.

Was able to check in early, room was clean, it was relatively quite at night and rate was very reasonable. My only issue was the extremely limited continental breakfast, but that is minor. Overall a excellent experience for a low priced hotel. Plenty of dining and shopping options close by.

The staff was accommodating and helpful.

The staff was accommodating and helpful.

Very pleasant and prompt.

Very pleasant and prompt.

The service from your staff!

The service from your staff!

The staff and property was very pet friendly

The staff and property was very pet friendly

It was perfect

It was perfect

Green

Green

Clean and quiet

Clean and quiet

Floors were disgusting and room seemed dirty. Because they allow pets the elevators smelled gross. Would not stay again.

Floors were disgusting and room seemed dirty. Because they allow pets the elevators smelled gross. Would not stay again.

I stayed for 2 nights. I enjoyed everything from the beginning to the end. I had a great time and it was clean, especially the neighborhood was safe.

I stayed for 2 nights. I enjoyed everything from the beginning to the end. I had a great time and it was clean, especially the neighborhood was safe.

Out dated

Out dated

Nice studio. Friendly staff

Nice studio. Friendly staff

The women Kady who worked at the front desk along with Nate are amazing people so sweet! It was amazing being there!

The women Kady who worked at the front desk along with Nate are amazing people so sweet! It was amazing being there!

Enjoying our stay.

Enjoying our stay.

Waited 15 min at front desk for someone to show up

Waited 15 min at front desk for someone to show up

Cold water in bathroom sink didn't work at all only very hot water, had to use bottled water to brush our teeth and or wash hands, Not Safe!!

Cold water in bathroom sink didn't work at all only very hot water, had to use bottled water to brush our teeth and or wash hands, Not Safe!!

Glad we found you

Glad we found you

My stay overall was positive because of Nate who helped us at the front desk. His attitude was so happy and positive and also he gave us some ideas as to what to do in the area. Very happy . Thank you! Mahalo

My stay overall was positive because of Nate who helped us at the front desk. His attitude was so happy and positive and also he gave us some ideas as to what to do in the area. Very happy . Thank you! Mahalo

This was supposed to be our honeymoon. Our honeymoon was ruined because of this. It was an awful experience. The bathroom was dirty. There is stuff inside of the bathtub on the outside of the bathtub. There's black marks on the bathroom counter.. The little island for the kitchen had sticky stuff on it. Underneath the TV there was spots of I don't know what and the table that they provide in the room so you can eat and put your stuff on. It was so wobbly that we were afraid to put anything on there afraid it would break the table. The dresser where you can put your clothes. One of the drawers was broken. Try to tell the office. There was nobody there.. Our upstairs neighbor was stomping. All all night long, until about 4 o'clock in the morning went to the office, nobody there to talk to. Finally was able to tell somebody in the office about our neighbor the 2nd day we were there. The lady told me we'll take care of it. I'll call them up. Tell me why my upstairs neighbors were still stomping. The second night we were there. Oh not to mention the smell of the cleanser that they use in their rooms still lingered until the evening time. The worst experience i've ever had staying at a hotel. We spent three hundred and seventy one dollars and seventy seven cents for this experience. We got home and i cried as i was so uoset. I have photos and video but it will not let me upload

This was supposed to be our honeymoon. Our honeymoon was ruined because of this. It was an awful experience. The bathroom was dirty. There is stuff inside of the bathtub on the outside of the bathtub. There's black marks on the bathroom counter.. The little island for the kitchen had sticky stuff on it. Underneath the TV there was spots of I don't know what and the table that they provide in the room so you can eat and put your stuff on. It was so wobbly that we were afraid to put anything on there afraid it would break the table. The dresser where you can put your clothes. One of the drawers was broken. Try to tell the office. There was nobody there.. Our upstairs neighbor was stomping. All all night long, until about 4 o'clock in the morning went to the office, nobody there to talk to. Finally was able to tell somebody in the office about our neighbor the 2nd day we were there. The lady told me we'll take care of it. I'll call them up. Tell me why my upstairs neighbors were still stomping. The second night we were there. Oh not to mention the smell of the cleanser that they use in their rooms still lingered until the evening time. The worst experience i've ever had staying at a hotel. We spent three hundred and seventy one dollars and seventy seven cents for this experience. We got home and i cried as i was so uoset. I have photos and video but it will not let me upload

Nice basic hotel room and staff is attentive and friendly. The only issue was that the TV didn’t work and maintenance person was not available to fix it.

Nice basic hotel room and staff is attentive and friendly. The only issue was that the TV didn’t work and maintenance person was not available to fix it.

It was a little run down. The hotel didn’t have an ice machine. It said it included breakfast and coffee, Tea and granola bars are not breakfast.

It was a little run down. The hotel didn’t have an ice machine. It said it included breakfast and coffee, Tea and granola bars are not breakfast.

Our rooom was not the cleanest. The bed was great but the sheets were dingy. Time for new ones. Something sticky in the counter and table, i just cleaned it up. There was something on the bathroom door too. No blow dryer. Went to wash clothes, no laundry soap. Breakfast was a cereal bar to go with your coffee and no place to sit at all. It wasn't what I paid for. We stayed but I wont go back there again.

Our rooom was not the cleanest. The bed was great but the sheets were dingy. Time for new ones. Something sticky in the counter and table, i just cleaned it up. There was something on the bathroom door too. No blow dryer. Went to wash clothes, no laundry soap. Breakfast was a cereal bar to go with your coffee and no place to sit at all. It wasn't what I paid for. We stayed but I wont go back there again.

Nate at the front desk was excellent.

Nate at the front desk was excellent.

Very nice staff! A great homebase to explore spring training!

Very nice staff! A great homebase to explore spring training!

Convenient to the Peoria Sports Complex and food outlets. Nice walking trail behind hotel. Employees friendly.

Convenient to the Peoria Sports Complex and food outlets. Nice walking trail behind hotel. Employees friendly.

Room was clean but clearly showing its age including corroded fixtures in the bathroom and threadbare towels. Claims of continental breakfast are a joke. Coffee only.

Room was clean but clearly showing its age including corroded fixtures in the bathroom and threadbare towels. Claims of continental breakfast are a joke. Coffee only.

The room was very dated, however the flooring looked fairly new, even though a sign outside said Newly Renovated. Not much decor in the room, it was very stark and unappealing. It was clean, but that’s the only positive I can offer. I was disappointed and wouldn’t choose it again. The staff was very nice though.

The room was very dated, however the flooring looked fairly new, even though a sign outside said Newly Renovated. Not much decor in the room, it was very stark and unappealing. It was clean, but that’s the only positive I can offer. I was disappointed and wouldn’t choose it again. The staff was very nice though.

It was average. Location was good, close to ballpark, shops and dining. Room was too close to laundry and lobby, which made for nighttime noise. Very basic room, nothing special. Had a kitchen, which would've been great if I was staying longer than 3 days. Staff was very accommodating though, and room was clean

It was average. Location was good, close to ballpark, shops and dining. Room was too close to laundry and lobby, which made for nighttime noise. Very basic room, nothing special. Had a kitchen, which would've been great if I was staying longer than 3 days. Staff was very accommodating though, and room was clean

We’re attending a Sping Training game at Peoria Sports complex. Hotel writhin 5 minute drive. Ground floor was nice. Room clean. Continental Breakfast not impressive at all.

We’re attending a Sping Training game at Peoria Sports complex. Hotel writhin 5 minute drive. Ground floor was nice. Room clean. Continental Breakfast not impressive at all.

Smelt like cat pee, killed a cockroach in the room. Long hair on the pillow not min I’m bald.

Smelt like cat pee, killed a cockroach in the room. Long hair on the pillow not min I’m bald.

None

None

Love that we can have our dog with us. Only downside is they don’t have enough coffee pots for all the rooms so I had to get coffee from the lobby. Should have brought my French Press

Love that we can have our dog with us. Only downside is they don’t have enough coffee pots for all the rooms so I had to get coffee from the lobby. Should have brought my French Press

In spite of the no smoking signs and the no-smoking policy, our room wreaked of cigarette smoke. And so now do all our clothes. It was unbearable and unacceptable, even in a budget hotel such as this.

In spite of the no smoking signs and the no-smoking policy, our room wreaked of cigarette smoke. And so now do all our clothes. It was unbearable and unacceptable, even in a budget hotel such as this.

Easy access, friendly staff, ample free parking, comfortable bed and room. Lots of shopping and restaurants very close by. Would definitely stay again. Only drawback is no daily service but overall had a very enjoyable stay

Another hotel employee said that he would have recommended staying anywhere else.

Noisy

Felt as if we were staying in an apartment complex. Staff will not clean the room until the 14th day and we stayed for 10 days, unless you want to pay. One day while leaving our room a staff member was very firm to a guest saying they were late paying rent. Again, felt like we were in a slum lord apartment and will NEVER stay at an Extended Stay facility. A few things were broken in our room that never got taken care of. For example, we would open the microwave and the microwave door would fall apart! Cheap side furniture as well. Do yourself and you family a favor and stay elsewhere,

This is very convenient to the project I was working on. And I did sleep well.

The staff were great, the facility generally clean. The walls are really thin and noisy neighbours make it less comfortable. Also the bed was very firm. Could probably use some updated curtains.

The online photos and descriptions were not close to reality. Everything was poor quality. Room flooring was poorly installed (not carpet as in pics) as well as base moulding throughout the room and bathroom. Cabinets and a “dresser” were very cheap. Zero insulation between room walls Neighbors were not loud. But walls were very thin and regular conversations and TVs were always heard. Front door was not fitted or sealed correctly. Light was present all around the door. The so called breakfast was a joke. Coffee, a cheap small muffin and a pack of oatmeal (although free) was not a breakfast. We only saw muffins 1 day. The room bed was a single mattress on a cheap steel bed-frame, without a bed skirt so frame was very visible… resembling a military bed cot. We would have walked out but room was pre-paid for 4 days. Room rate was excessive for what was provided/advertised! We will not choose this Hotel and other locations in the future.

A good value for a one night stay.

Pro: clean, quiet, friendly employees, easy parking

Average property. Nothing special.

The place was old and run down inside. Our room had blood drops on the floor the bathtub was so filthy and not just the stains but there was hair on the walls inside the tub, the bathroom door had coffee or something dried up on it, the air conditioner did not cool the room the fridge kept going on & off really loud, and the free breakfast was lil debbie muffins. This room should have only costed 39.99 if that but definitely not $272.00 like I paid, I was so horrified that we left before the sun even came up. I feel like I should get my money back.

Front desk staff friendly. Room seemed clean but we found cockroaches. Which is the main reason for a mid to low score

Terrible service cancelled our reservation and said our third party was fraud which they are not. Never go there

Seems property was being occupied by displaced people. I was approached by an impaired individual asking for money who was staying at the property. Not Good

The staff and cleanliness of the property was outstanding. A great value.

Saw two roaches in the bathroom. Had to check out a blow dryer. When asked when we had to return it was told to keep it but if someone else needed it an employee would get it. Told the room was remodeled but that didn’t include the bathroom. No chair to sit at a table.

Couldn't sleep most of the night. You can hear everything in the rooms next to you, above you and on the other side of the hallway. Didn't feel comfortable some sketchy people stay there. The overall cleanliness isn't too bad or I just got lucky. Door doesn't lock all the way either. Only stay here if you have too.

We had traveled all day to get to the hotel. Took forever to get checked in lots of people waiting for many different reasons that should have been my first clue. This place was so bad that I had no choice but to pay for another hotel for the two days I was in Phoenix. I went downstairs luggage in tow to cancel the reservation. No one was at front desk. A person waiting told me it was common for the front staff person to be gone for extended amounts of time because she was in charge of the entire hotel. Another person set off to search the hotel for her. I continued to wait until it was painfully obvious that I was out luck. The hotel is located in a nice area but the hotel itself is rundown.

This Extended Stay was a major disappointment. The lobby was tiny with no amenities, not even a vending machine. The hallway carpets were very dirty, like crack house dirty. The appliances were not well maintained and everything had a yellow tinge to it. The sheets were like hospital sheets. There wasn't even a fitted sheet. We used a top sheet to lay on, but we ended up on the mattress cover most nights. However, the water was hot and the sheets were clean. So the property served its purpose

Great location! Close to food and shopping. Restaurants within walking distance. Older property, but being updated.

This hotel is a bit dated and needs some cosmetic improvements

Convenient area just too many critters

Staff was very friendly and accommodating. Will definitely stay here again!!

Have stayed here several times to see my parents who are in assisted living. They have taken care of my needs appropriately.

Breakfast is scarce! Room was somewhat clean!

I like they lock the doors at 11:00 pm for keyed residents. Felt very safe and my dog was very comfortable. The carpet was a little old and probably will need replaced. The room and hotel was worn in but very clean and all appliances worked well. The hot water for showering was wonderful and hot!!

It is barebones but clean and serviceable.

The place was a housing community for long term residents. Place smelled like smoke and people walking around half naked with kids running around. I asked my money back from Expedia and never got a response or email back

Arrived @ 11:35pm and could not complete check in due to night audit starting was asked to sit outside till 12:38AM when computer was back up, then still could not check in on computer but receptionist made room keys anyway and let us into room. When I have to be at work by 6:30am the process was horrible. Then the bed is old and stiff and very hard spring mattress. Worried about safety of vehicles due to wondering homeless around property.

First time i was disappointed

Stains on the floors in common areas and in my room, damaged areas of the common area and in the room.

RESERVATION SAID BREAKFRAST INCLUYED THERE IS NOT BREAKFRAST ONLY COFFEE AND BREAD NO GOOD

The staff is incredible and the rooms are very comfortable.

Just a quick overnight stay, nothing exciting about the hotel stay

Absolutely disgusting, felt uncomfortable from check in. Checked in late and random guys walking around starring, room was absolutely disgusting, mold on ceiling in bathroom, bathroom shower faucet was and fridge gross, beds had cheap bed frame with no cover (definitely not at all like the pictures) super squeaky. Was going to stay for the night and someone kept knocking on the wall, and decided we were not going to stay and feel unsafe. Do not stay here specially with young kids

The property needs a lot of upgrades. The carpet is so filthy I dare to walk around without shoes. The elevator was broke a had to walk the stairs where I often ran into some pretty scary looking people that lived there. There’s a lot of other nice hotels that were all booked because of the Cardinals game. I will never stay here again.