Comfort Suites Peoria Sports Complex
About Comfort Suites Peoria Sports Complex
The Comfort Suites Peoria Sports Complex is just one block from the Peoria Sports Complex, home of the Seattle Mariners and San Diego Padres spring training, and six miles from Jobing.com Arena, home of the Phenix Coyotes, and the University of Phenix Stadium, home of the Arizona Cardinals. Spacious suites include sofa sleepers, refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Laundry facilities are located on the property for guest convenience. This is a pet-friendly hotel. Guests will enjoy many amenities like free newspaper, free local calls, free coffee, and an outdoor pool. Business travelers will appreciate conveniences like free wireless high-speed Internet access and access to fax and copy services. The meeting room can accommodate up to 55 people for most events and business functions. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including a choice of hot waffle flavors. If you're leaving early, a Your Suite Success Grab & Go bag is available for the two hours prior to breakfast. The Comfort Suites Peoria Sports Complex is close to area attractions including Cricket Wireless Pavilion, Phenix International Raceway and Turf Paradise racetrack. The Phenix Sky Harbor International Airport is 18 miles from the hotel. The hotel is within walking distance of restaurants, numerous shops, clubs and Arrowhead Towne Center mall.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the friendly and helpful staff, cleanliness, and convenient location. However, several guests complained about the comfort of the beds, noise from the freeway, and the need for updates and refurbishments in the hotel.
- Friendly and helpful staff
- Cleanliness
- Uncomfortable beds
- Noise from the freeway
- 5/5
We are a family of 5. My wife, our three children, and I. That for starters is a hard sell. Many places can't accommodate my family size. The two queen room and a sleeper sofa works great for us. We also like being at the extreme ends as I know we are loud and they accommodated us. Upon our arrival the staff was friendly, courteous, and helpful to get us settled in. Once in the room, we found a clean room with plenty of bedding for all of us. We like extra pillows and there were plenty. Surprisingly, there were enough towels for all of us. This is a common problem we run across. More often than not we have to get extra towels from the front desk. The mini fridge worked great to keep our beverages and fruits cold. Everything in the room worked as it should. All the staff we encountered during our stay were awesome. The pool and hot tub were great. The only issue we ran across was an ice machine that was acting out, but the staff found a solution to get ice for us. So that was a minute delay on getting ice. No big deal, the problem was handled by the great staff. Thanks for the great stay guys and gals!
- 3/5
Check in was easy and quick, and I appreciate the breakfast choices. When I checked in and took a shower, I was disappointed to find that the shampoo dispenser was empty. So I had to get my wet self dressed and go to the front lobby for some shampoo. Very frustrating to say the least.
- 4/5
Very good
- 3.5/5
Good
- 2/5
Did not try it. Room was not clean so I didn't try food.
- 4/5
Our TV remote died and the front desk did not have batteries, but we figured out how to turn the TV off.
- 4/5
Close to baseball parks and food! Clean and happy environment. Our TV remote died and the front desk did not have batteries, but we figured out how to turn the TV off.
- 5/5
Food was good good staff parking great always stay there
- 2.5/5
TVS are too small, need bigger T. Vs, we did see the bed is uncomfortable. You need new carpet. Just needs to be updated. I like the service. I like the people nothing wrong with the service of the people. The hotel is old and needs to be updated T. VS not adequate at this time, should be new. TVS not 1970 TVS.
- 2.5/5
TVS are too small, need bigger T. Vs, we did see the bed is uncomfortable. You need new carpet. Just needs to be updated. I like the service. I like the people nothing wrong with the service of the people. The hotel is old and needs to be updated T. VS not adequate at this time, should be new. TVS not 1970 TVS.
- 5/5
Everything was amazing, from the clean comfortable bed and sheets to the breakfast that sure hits the spot I recommend comfort suites to family and friends
- 2/5
Coffee was like sludge. Had to go to Coffee Bean. There was no full length mirror in room. There was some metal piece from bed frame that stuck out and kept hitting my ankle on it. I avoided the elevator after first use; very very very slow doors to open and close as was the lift. Property is in desperate need of a thorough renovation.
- 5/5
The staff was wonderful! Very pleasant, helpful and super friendly.
- 5/5
The staff was wonderful! Very pleasant, helpful and super friendly.
- 4/5
The location was amazing, so much to do around the hotel. Elevator was a little slow, but seemed to be solid. Our key cards deactivated once, and I had to take them to the front desk.
- 4/5
The location was amazing, so much to do around the hotel. Elevator was a little slow, but seemed to be solid. Our key cards deactivated once, and I had to take them to the front desk.
- 5/5
This is our second time staying here. Love it!
- 1/5
The best thing about this place was the continental breakfast the worst thing was the bed bugs
- 4/5
Very good
- 5/5
Breakfast servers on both mornings were really good at keeping food hot and cleanliness was empicable.. Not to mention the front desk associates were very kind and answered everything I needed .. my only gripe is what's up with the Tv I couldn't get on line to any streaming apps like YouTube etc it kept running in a search mode all night I was so disappointed in that department.. but everything else was empicable I'll come back soon Everything
- 5/5
Breakfast servers on both mornings were really good at keeping food hot and cleanliness was empicable.. Not to mention the front desk associates were very kind and answered everything I needed .. my only gripe is what's up with the Tv I couldn't get on line to any streaming apps like YouTube etc it kept running in a search mode all night I was so disappointed in that department.. but everything else was empicable I'll come back soon Everything
- 5/5
The room and bathroom everything was neat and clean. The hallways were clean. Breakfast was good. The pool however, was not ideal. It needed some updating, and there were wasps nests in the cement holes by the whirlpool.
- 4/5
Parking lot was well lit /nothing fansy but clean/ only one elevator and it was super slow
- 3.5/5
Location Elevator was super slow and annoying. The temps were 100+ degrees outside. The sole ice machine broke and instead of fortifying from another source, like Costco, they had a table top machine that some guests were able to use. It was always dry when we asked.
- 3.5/5
Location Elevator was super slow and annoying. The temps were 100+ degrees outside. The sole ice machine broke and instead of fortifying from another source, like Costco, they had a table top machine that some guests were able to use. It was always dry when we asked.
- 4/5
Breakfast menu provided a good selection. Room was clean, staff friendly. The elevator was very slow.
- 5/5
Beautiful hotel, area, awful front desk employee Mariah night shift, our rooms sofa pull out bed unmade was still with sheets the prior set of people that stayed before us. Other than that it was a good stay.
- 2/5
The breakfast and parking was good. The hotel itself need a lot of work and upgrades. I was very disappointed. I doubt if I will stay there anymore. Kitchen staff was very nice: no ice was available in the evenings. When I asked for some, the person behind the desk said it would take her 20 to 30 minutes to make some….. really if you know you are to supply ice, keep making it so your patrons will have some and outside temp was hot.
- 5/5
They both deserve a raise🌟
- 5/5
Rooms were clean. Staff was great. Breakfast was very good. Was the same every morning but a variety of options.
- 2.5/5
quality did not match price
- 2.5/5
quality did not match price
- 3/5
Then, when I was at the pool, a manager was outside in a shouting argument with one of the employees, and ended up walking away shouting, "You're f'ing dumb," although he didn't use the apostrophe. On the plus side, the room was spacious and the bed was comfortable.
- 5/5
Excellent safe parking and area, small gym, great pool which was well maintained.
- 4/5
Good for what you pay for! I recommand
- 2.5/5
Passable
- 2/5
The property is clean but very neglected. The elevator door opens like molasses, the ice machine doesn't work and when you ask for ice it is not even enough for two drinks. My sister in laws door had to be lifted up in order to close and there were two peep holes one of which was falling out. The vent in our bathroom was half off. The shower door had obviously been broken and just replaced with a curtain. The TV is extremely small and hard to see from the bed. The light from the parking lot also blinds you unless you completely close the black out curtain. The shower shelves hang down so small things actually fall out of them and the shower bottom is chipping and flaking. The carpet between the bathroom is lifting and you can see the tacks are showing. Lots of the furniture is worn and torn and can see the stuffing.
- 3/5
A lower quality 2 star hotel with minimal cleanliness and terrible coffee and broken fixures including the partially functioning elevator.
- 5/5
Everything
- 5/5
Everything
- 5/5
The trip started out with me booking the wrong day. The person at the desk and GM fixed it all for me. I'd give them 10 stars if I could.
- 3.5/5
Good
- 2.5/5
Passable
- 2/5
Desk agent was fine. Lobby smelled weird. Elevator was slow, creaky, and it bad condition. Walls were damaged, door didn’t close all the way unless security latch was on. And, the tv in the room didn’t work either. Not an overall great experience. Wouldn’t stay again or recommend.
- 4/5
Conveniently located. The complementary breakfast was good quality and good variety Long wait times for a slow elevator. Ice machine was out of order.
- 4/5
Conveniently located. The complementary breakfast was good quality and good variety Long wait times for a slow elevator. Ice machine was out of order.
- 4.5/5
Cleanliness of room and location to our activities.
- 4/5
Great place to stay for a night or two near everything pre-season baseball. Nothing bad, nothing outstanding aside from great service of staff.
- 1/5
The room we got put in was in the back right next to a freeway ramp. The noise was unbearable. The bed was hard as a rock. My husband loved it I had a hard time sleeping.
- 4/5
The staff was wonderful and the breakfast better than I expected. The pool area was smaller than anticipated and it only had one umbrella. We were there during the heat wave, and it was hard to fine shade.
- 2.5/5
Proximity to the Peoria Ballpark Complex and the hotel is quiet. The bed in room 208 is severely uncomfortable. Terrible sleep. Detail regarding cleaning and upkeep could be better. There were coffee splashes on the wall and missing paint/sheetrock chips in our room, upholstered chair coming apart at the cushion seams. We discovered ottomans in the room had not been moved to vacuum, as we found items from previous occupants under them when we moved them.
- 4/5
Location can't be beat,hotel clean, The one elevator slow as can be,room we had was right by the freeway, bed we slept in terrible
- 3.5/5
Location, staff, breakfast all very good. No towel hooks or bars in bathroom. Very erratic elevator. Thermostat broken on AC unit. Phone didn’t work to call front desk.
- 4/5
beds were really comfortable, A/C worked GREAT!, front desk people were very friendly and helpful, location was central and very close to ball fields and restaurants, pool was great and loved the fountain with cool water in the pool there were only 2 lounge chairs by the pool, and some earplugs in the room would be nice (for the street noise)
- 4/5
Bathroom could have been cleaner
- 5/5
Very quiet; bed was comfortable.
- 3/5
Location It is a very basic hotel, very dated. Bed, pillows and bedding really need some improvement. The one tiny elevator is the slowest operating elevator I have ever seen but actually thought that was kind of funny and we weren’t ever in a hurry anyway! Also the air conditioner on the wall was very loud as it came on & off during the night and if you were sleeping on the side of the bed next to it you were blasted with cold air! Our solution was to turn it off at night and just be warm!
- 5/5
This is the second time we have stayed here. It’s an older hotel but very clean and the staff is amazing. We will be back.
- 1/5
Walked in and walked out. It was filthy. Not really near sports complex either.
- 0.5/5
Nothing. This place sucked They didn’t clean our room. It was dirty like things splattered on the walls from previous guests. I found hairs everywhere. The curtains were so dirty. The elevator was broken down, the washer in the laundry room has toilet paper or something in it. Just gross
- 4/5
parking well lit and felt safe. Many restaurants available within walking distances
- 5/5
Nope.
- 3/5
I didn’t go in the fitness room
- 2/5
Need lots of updates or to be torn down and rebuild altogether. Very dated Can’t think of anything
- 5/5
The room was perfect. I loved having coffee and tea in my room to make. The bed was so comfy. Nice and quiet at night. The young man who was in charge of breakfast did an outstanding job keeping up with all the peoples needs. The breakfast was delicious. Parking was perfect for us . We came to watch the Padres and loved that we could walk to the park to watch them. We will definately be back!! The Ostbergs
- 2/5
Room reaked of marajua. Staff would not address issue.
- 4/5
Only complaint would be that the noise from the freeway was pretty loud - maybe updates could be considered for better filtering of that noise.
- 2/5
USB ports were missing to charge phones both me and my travel companion have CPap machines so there way no way charge phones and plug in our machines. Shower door would not stay open or closed. No one came into clean our room until our last day there so I had to call for more toilet paper and was told I could have some if I came down and got it. Room phone thingy stuck so you had to pry it up to get a dial tone. Elevator door opened very slowly and sometimes started to move before the door was completely shut. Elevator did not have an inspection posted in it, part way through our trip a note was put up that the inspection info was kept at the front desk. Bedside reading lights did not work.
- 2/5
Check your room i had my first room had mold and water dripping from bathroom ceiling. Staff did move me into another room which was clean from what i could tell. Staff was nice. Elevator is crazy slow
- 4/5
Overall, it was a decent hotel. Very friendly staff at check in despite it being almost 11pm. Decent bed and large room. Downsides, burnt out light over the shower and the side door from the parking lot was not locked (latch broken).
- 4/5
Parking was safe and easy, the walk to Peoria Stadium was very short, and the staff was very friendly. In particular, Joey Luna was very helpful in assisting with the poor quality mattress in our first room.
- 4/5
Decent for the price. Very friendly and professional staff. Internet a bit slow at about 3-4 Mbps. Comfortable beds.
- 4/5
Decent for the price. Very friendly and professional staff. Internet a bit slow at about 3-4 Mbps. Comfortable beds.
- 3/5
The hotel was way overpriced but a great location to walk to spring training. The room was decent size and clean but breakfast was terrible. Staff was friendly.
- 3/5
The hotel was way overpriced but a great location to walk to spring training. The room was decent size and clean but breakfast was terrible. Staff was friendly.
- 3/5
The staff was very courteous. Hotel is older, and in need of updating a repair. Our hide-a-bed had an old mattress cover that had holes and didn’t appear to have been washed. I did call the front desk and they quickly brought up a brand new mattress cover. The air conditioner did not work well and it was difficult to manage the room temperature. Also, this hotel directly backs up to a major freeway, so freeway noise is very prominent.
- 3/5
The staff was very courteous. Hotel is older, and in need of updating a repair. Our hide-a-bed had an old mattress cover that had holes and didn’t appear to have been washed. I did call the front desk and they quickly brought up a brand new mattress cover. The air conditioner did not work well and it was difficult to manage the room temperature. Also, this hotel directly backs up to a major freeway, so freeway noise is very prominent.
- 3/5
Breakfast was not great. Bed linens were clean but slightly stained.
- 3/5
Breakfast was not great. Bed linens were clean but slightly stained.
- 3/5
The room was spacious. The charging plugs and electrical plugs by the beds were broken or too worn to hold a plug in. The second nigh the room keys for at least everyone on our floor were reset. The elevator didn't appear to have a recent inspection card and the doors open very, very slowly. There are ice buckets in the room, but no ice machine on the floor. It was an adequate stay.
- 3/5
The room was spacious. The charging plugs and electrical plugs by the beds were broken or too worn to hold a plug in. The second nigh the room keys for at least everyone on our floor were reset. The elevator didn't appear to have a recent inspection card and the doors open very, very slowly. There are ice buckets in the room, but no ice machine on the floor. It was an adequate stay.
- 4/5
Great staff ( Joey & Reggie) Room was on the hwy 101 bell road exit. Noisy during the whole stay:(
- 4/5
Great staff ( Joey & Reggie) Room was on the hwy 101 bell road exit. Noisy during the whole stay:(
- 5/5
It was very clean and comfortable.
- 5/5
It was very clean and comfortable.
- 4/5
Night staff was very attentive and helpful. I liked that they conversation with us and we felt welcomed. The room was clean, however, it had a funny odor and we needed to keep the window open. The curtains were broken and we weren't able to sleep due to the bright lights shining inside. Tje first night was nice and quiet. The second night was very loud due to cars racing or running their motors too loudly.
- 4/5
Night staff was very attentive and helpful. I liked that they conversation with us and we felt welcomed. The room was clean, however, it had a funny odor and we needed to keep the window open. The curtains were broken and we weren't able to sleep due to the bright lights shining inside. Tje first night was nice and quiet. The second night was very loud due to cars racing or running their motors too loudly.
- 1/5
staff was rude - breaker in the room went out and had to switch rooms - staff always on their phones - felt bad for the manager having to deal with staff and owners that don’t care to fix rooms or have customer service
- 1/5
staff was rude - breaker in the room went out and had to switch rooms - staff always on their phones - felt bad for the manager having to deal with staff and owners that don’t care to fix rooms or have customer service
- 5/5
Staff were friendly, room was clean and quiet, full breakfast including g sausage and bacon. All very nice! The only thing that was a bit hard…we had very bright outside parking lot lighting and only shears for our window. So much light pouring in all night long made it hard for sleep.
- 5/5
Staff were friendly, room was clean and quiet, full breakfast including g sausage and bacon. All very nice! The only thing that was a bit hard…we had very bright outside parking lot lighting and only shears for our window. So much light pouring in all night long made it hard for sleep.
- 3/5
This hotel was clean, comfortable, and
- 3/5
This hotel was clean, comfortable, and
- 4/5
clean room and great staff
- 4/5
clean room and great staff
- 4/5
Room was clean and comfortable. Hotel overall quiet! Front desk staff was minimally friendly as their cell phone was more important…. Should do better in hospitality at front desk!
- 4/5
Room was clean and comfortable. Hotel overall quiet! Front desk staff was minimally friendly as their cell phone was more important…. Should do better in hospitality at front desk!
- 5/5
Another great stay and recommendation from Expedia. Fantastic Accomodations
- 5/5
Another great stay and recommendation from Expedia. Fantastic Accomodations
- 1/5
Room felt dirty, needed paint and carpet worn. Bathroom was yucky.
- 1/5
Room felt dirty, needed paint and carpet worn. Bathroom was yucky.
- 1/5
The front desk clerks were terrible. No sense of customer service No welcoming effort.
- 1/5
The front desk clerks were terrible. No sense of customer service No welcoming effort.
- 4/5
Clean room and breakfast staff very nice
- 4/5
Clean room and breakfast staff very nice
- 3/5
This was a step down hotel of what we were used to. A bit older hotel, the room needs to be upgraded. My granddaughter saw 1 cockroach in bathroom. I wasn’t comfortable there. We stayed because it was late and only one night. I slept with my clothes not night gown on, I wasn’t comfortable just in my night gown. Breakfast was ok though.
- 3/5
This was a step down hotel of what we were used to. A bit older hotel, the room needs to be upgraded. My granddaughter saw 1 cockroach in bathroom. I wasn’t comfortable there. We stayed because it was late and only one night. I slept with my clothes not night gown on, I wasn’t comfortable just in my night gown. Breakfast was ok though.
- 5/5
The room was clean and the employees were great. The elevator needs some tlc.
- 5/5
The room was clean and the employees were great. The elevator needs some tlc.
- 5/5
Rooms were nice and clean breakfast was amazing! The only this is the gym was lame it doesn’t have all the equipment like it did in the pictures. And the bees were out pretty bad near the hot tub
- 5/5
Rooms were nice and clean breakfast was amazing! The only this is the gym was lame it doesn’t have all the equipment like it did in the pictures. And the bees were out pretty bad near the hot tub
- 2/5
Doors & door frames in rooms in desperate need of paint; outlet by bed (for charging electronic devices) broken; check-in staff not friendly; only 1 luggage cart for entire hotel; self-serve breakfast was terrible; drain plug in shower/bath corroded and broken; caulking around tub and shower are discolored and need replacing; couch very uncomfortable; no stopper in bathroom sink (can’t fill sink with water); disgusting soaps/shampoo/body washes. 👎
- 2/5
Doors & door frames in rooms in desperate need of paint; outlet by bed (for charging electronic devices) broken; check-in staff not friendly; only 1 luggage cart for entire hotel; self-serve breakfast was terrible; drain plug in shower/bath corroded and broken; caulking around tub and shower are discolored and need replacing; couch very uncomfortable; no stopper in bathroom sink (can’t fill sink with water); disgusting soaps/shampoo/body washes. 👎
- 5/5
- 5/5
- 5/5
Great place to stay!!
- 5/5
Great place to stay!!
- 4/5
Everything was great
- 4/5
Everything was great
- 4/5
- 4/5
- 5/5
Clean room, courteous staff
- 5/5
Clean room, courteous staff
- 5/5
Great place to stay!!
- 5/5
Great place to stay!!
- 5/5
Friendly staff, very helpful. Location for shopping, dining is excellent. Stay here every time we come back to Peoria.
- 5/5
Friendly staff, very helpful. Location for shopping, dining is excellent. Stay here every time we come back to Peoria.
- 4/5
Room was decent, staff was very friendly and accommodating. Breakfast needs improvement no extra amenities… overall experience was good
- 4/5
Room was decent, staff was very friendly and accommodating. Breakfast needs improvement no extra amenities… overall experience was good
- 1/5
All has been sent in email with pictures
- 1/5
All has been sent in email with pictures
- 1/5
Room door had a hole like someone broke in before. Moved to another room and the bed broke. Elevator buttons not working correctly. Not satisfied at all. Will not stay there again.
- 1/5
Room door had a hole like someone broke in before. Moved to another room and the bed broke. Elevator buttons not working correctly. Not satisfied at all. Will not stay there again.
- 4/5
The room was clean staff was ver curtious and helpful. The only area lacking was the breakfast. Out was not good and the room was loud with kids spilling food and playing.
- 4/5
The room was clean staff was ver curtious and helpful. The only area lacking was the breakfast. Out was not good and the room was loud with kids spilling food and playing.
- 2/5
Wrong side of the room, therefore we could not sleep as it was facing the noisy freeway and it had a high beam light facing the window all night long. We could not close the heavy curtains as each side was for decoration and sheers in middle.
- 2/5
Wrong side of the room, therefore we could not sleep as it was facing the noisy freeway and it had a high beam light facing the window all night long. We could not close the heavy curtains as each side was for decoration and sheers in middle.
- 5/5
Yes
- 5/5
Yes
- 4/5
Staff was nice. Bed was comfortable. Plenty of restaurants in the area. Breakfast was okay.
- 4/5
Staff was nice. Bed was comfortable. Plenty of restaurants in the area. Breakfast was okay.
- 2/5
I called to tell them I would be late checking in. They said okay. I arrived a little after 1 am and there was a sign that said we will be back soon. I waited till close to 2 am finally the guy came out of one of the room’s downstairs to check me in
- 2/5
I called to tell them I would be late checking in. They said okay. I arrived a little after 1 am and there was a sign that said we will be back soon. I waited till close to 2 am finally the guy came out of one of the room’s downstairs to check me in
- 3/5
Our 1st room had mold on the ceiling. When I called customer service the lady was rude and ending up handing up on me before I finished what I was saying. Our 2nd room was better but definitely not what I expected.
- 3/5
Our 1st room had mold on the ceiling. When I called customer service the lady was rude and ending up handing up on me before I finished what I was saying. Our 2nd room was better but definitely not what I expected.
- 5/5
Well lit parking lot. The one downside is that it's close to the freeway so you can hear a bit of traffic at night. The pool area was a tad small, but still nice. The hot tub wasn't extremely hot and only a few jets worked, but was still good.
- 5/5
Well lit parking lot. The one downside is that it's close to the freeway so you can hear a bit of traffic at night. The pool area was a tad small, but still nice. The hot tub wasn't extremely hot and only a few jets worked, but was still good.
- 1/5
Room smelled like last years cleats. No ice machine. Bad for athletes.
- 1/5
Room smelled like last years cleats. No ice machine. Bad for athletes.
- 2/5
Yes room was dirty sofa-bed not cleaned left over food on the ground
- 2/5
Yes room was dirty sofa-bed not cleaned left over food on the ground
- 4/5
Everything was nice, comfortable front desk guy excellent, BUT breakfast needs lost of improvement, and staff very lazy and her clothes and the dinning room, very super duty, for the price we pay, it needs to improve. I think I will give another chance see if this comments really make a difference.
- 4/5
Everything was nice, comfortable front desk guy excellent, BUT breakfast needs lost of improvement, and staff very lazy and her clothes and the dinning room, very super duty, for the price we pay, it needs to improve. I think I will give another chance see if this comments really make a difference.
- 5/5
Easy, cheap & comfy
- 5/5
Easy, cheap & comfy
- 2/5
At check in the staff said my room number twice in front of another guest - I was uncomfortable but thankfully it was a very short stay.
- 2/5
At check in the staff said my room number twice in front of another guest - I was uncomfortable but thankfully it was a very short stay.
- 4/5
Morning front desk help was great. Had a good stay.
- 4/5
Morning front desk help was great. Had a good stay.
- 3/5
Our AC didn’t work so it was really hot. Cheap pricing and convenient area. Had a bad experience at a bar near there. Breakfast had very limited options. Kind of dirty room
- 3/5
Our AC didn’t work so it was really hot. Cheap pricing and convenient area. Had a bad experience at a bar near there. Breakfast had very limited options. Kind of dirty room
- 3/5
The room 202 was not as nice as the room from 8/11. I did not feel comfortable as much as I did before. There were water spots on the ceiling in the bedroom area and water spots and mold it looked like in the shower ceiling. Usually the stay is very comfortable and inviting. But this time it was not very nice.
- 3/5
The room 202 was not as nice as the room from 8/11. I did not feel comfortable as much as I did before. There were water spots on the ceiling in the bedroom area and water spots and mold it looked like in the shower ceiling. Usually the stay is very comfortable and inviting. But this time it was not very nice.
- 4/5
Clean room. Check out was perfect, Amy was professional and wonderful. Check in was awful. She only said name and ID. She was cursing and mad because she dropped something right as I walked in. I would stay here again and hope I don't see her.
- 4/5
Clean room. Check out was perfect, Amy was professional and wonderful. Check in was awful. She only said name and ID. She was cursing and mad because she dropped something right as I walked in. I would stay here again and hope I don't see her.
- 5/5
Great room, full but quiet, bacon every morning, reasonably priced compared to competitors.
- 5/5
Great room, full but quiet, bacon every morning, reasonably priced compared to competitors.
- 1/5
The room was a complete dump. The A/C had clearly been off all day, so it felt like walking into an oven. The carpet was torn in several spots, trash was left in the hallway, and the sheets were so thin you could practically see through them. Neither outlet by the bed worked, the drop-down lights didn’t work either, and to top it off, the shower pressure dropped every time someone next door flushed or ran their sink. For $111.05, this place is a total ripoff. There’s nothing “comfort” about Comfort Suites here. I wouldn’t stay again or recommend it to anyone honestly, sleeping in your car would be a better night’s rest.
- 1/5
The room was a complete dump. The A/C had clearly been off all day, so it felt like walking into an oven. The carpet was torn in several spots, trash was left in the hallway, and the sheets were so thin you could practically see through them. Neither outlet by the bed worked, the drop-down lights didn’t work either, and to top it off, the shower pressure dropped every time someone next door flushed or ran their sink. For $111.05, this place is a total ripoff. There’s nothing “comfort” about Comfort Suites here. I wouldn’t stay again or recommend it to anyone honestly, sleeping in your car would be a better night’s rest.
- 4/5
Always stay at this hotel when I come to the Glendale area to visit my children. It is getting a little out dated now and not that clean. This hotel could definitely use a little upgrade, other than that it’s a great hotel with a great location.
- 4/5
Always stay at this hotel when I come to the Glendale area to visit my children. It is getting a little out dated now and not that clean. This hotel could definitely use a little upgrade, other than that it’s a great hotel with a great location.
- 5/5
Nice and clean
- 5/5
Nice and clean
- 2/5
The room smelled of bad body odor. There was also no place to hang your towel and you couldn’t read the digits on the AC to set the temp.
- 2/5
The room smelled of bad body odor. There was also no place to hang your towel and you couldn’t read the digits on the AC to set the temp.
- 3/5
Looks better in the pics. Beds were not comfortable.
- 3/5
Looks better in the pics. Beds were not comfortable.
- 5/5
Overall very convenient
- 5/5
Overall very convenient
- 1/5
We did not get the type of room we reserved and the room we got was old, torn furniture, stained carpets, dirty, etc.
- 1/5
We did not get the type of room we reserved and the room we got was old, torn furniture, stained carpets, dirty, etc.
- 5/5
Alot of stores and restaurants close by. Front desk guy was very friendly and helpful
- 5/5
Alot of stores and restaurants close by. Front desk guy was very friendly and helpful
- 5/5
This location was perfect for the area we needed to be in for my son's AZJFC for baseball. The hotel was clean the staff was very helpful and polite.
- 5/5
This location was perfect for the area we needed to be in for my son's AZJFC for baseball. The hotel was clean the staff was very helpful and polite.
- 4/5
Easy, friendly check in; lower floor request was honored. Pool was small but very useable...and warm. The breakfast was very very good, with many choices. The staff was friendly and helpful. Parking was good. Many choices for food nearby. Comfortable, quiet sleep! Worth the price!
- 4/5
Easy, friendly check in; lower floor request was honored. Pool was small but very useable...and warm. The breakfast was very very good, with many choices. The staff was friendly and helpful. Parking was good. Many choices for food nearby. Comfortable, quiet sleep! Worth the price!
- 5/5
Hotel is just off the main highway and near everything
- 5/5
Hotel is just off the main highway and near everything
- 2/5
No ice machine Poor water pressure
- 2/5
No ice machine Poor water pressure
- 4/5
Ice machine has been out of order my last two stays
- 4/5
Ice machine has been out of order my last two stays
- 3/5
Better than other places around the sports park. Breakfast was not great, keys had to be re programmed 2 times a day, bed was pretty hard and lumpy and the coach bed was very dated and super uncomfortable. Staff were friendly just feels outdated.
- 3/5
Better than other places around the sports park. Breakfast was not great, keys had to be re programmed 2 times a day, bed was pretty hard and lumpy and the coach bed was very dated and super uncomfortable. Staff were friendly just feels outdated.
- 4/5
Budget friendly room was good. Little outdate to me. Room was clean. Nice to have breakfast before we head back home.
- 4/5
Budget friendly room was good. Little outdate to me. Room was clean. Nice to have breakfast before we head back home.
- 5/5
Very gracious personal And it was economical for the quality
- 5/5
Very gracious personal And it was economical for the quality
- 5/5
Breakfast was good also
- 5/5
Breakfast was good also
- 5/5
The ice machine was not working, the spa was in bad condition. Desk help very friendly and the room was nice and clean.
- 5/5
The ice machine was not working, the spa was in bad condition. Desk help very friendly and the room was nice and clean.
- 5/5
fantastic
- 5/5
fantastic
- 3/5
when I check in afternoon.no-one at front desk. rang bell twice. called out twice. finally someone came out. very flat and seemed annoyed I bothered her. room 225 needs door paiting. waterstains on ceiling need kilz. bathroom faucer hot n cold plumbed backwards. hot should be on left. shower shampoo n conditioner impossible to figure out n use. worthless. matress is tired. can hear spring occasionally when getting up. overall clean. appreciate free breakfast. and really loved noon checkout.
- 3/5
when I check in afternoon.no-one at front desk. rang bell twice. called out twice. finally someone came out. very flat and seemed annoyed I bothered her. room 225 needs door paiting. waterstains on ceiling need kilz. bathroom faucer hot n cold plumbed backwards. hot should be on left. shower shampoo n conditioner impossible to figure out n use. worthless. matress is tired. can hear spring occasionally when getting up. overall clean. appreciate free breakfast. and really loved noon checkout.
- 4/5
The one big compliant I have is that I entered the hall and the housekeeper was in the hall and asked if we were checking out when I said yes. She went to my room and put the door blocker on the door then she jump on the elevator with us. I asked her if she opened and left my door open she said yes and she said she was just going down stairs to get a housekeeper in training to train her to do a deep cleaning on my room. It really disturbed me that she would leave my room door open and leave the floor.
- 5/5
The desk clerk at check in was awesome and made it check in smooth and quick! He was very friendly and helpful. 5stars for him
- 5/5
Everything was good. The only complaint was the noise from the freeway that we could see from our window.
- 2/5
Staff was friendly and very helpful. Room condition was not good as the carpet was very dirty and it smelled like wet/mildew and it needs replacement ASAP. One of the mattresses and the sofa was pretty beat up. A little refreshing would make this hotel a good place to stay...
- 3/5
Clean in the hallways and the doors close to hard and loud..
- 4/5
Couldn't figure out how to use the water/soft drink vending machine, but maybe it was me brain-dead at 2:00 in the morning. But they should be easy to use, right? Great cleaning staff!
- 5/5
Comfy.
- 1/5
Woke up to bed bugs in my pillow and was still CHARGED for the night! I asked for manager to call me … they never bothered to. I will NEVER stay there again, Horrible.
- 5/5
The bedroom was cozy, but it was very noisy being next to the street
- 5/5
Not great or bad just average.
- 5/5
This was my second time staying here and it was great!
- 5/5
Our first time staying here while visiting family and it was great! Staff was welcoming and friendly. We got a room with a queen bed and a couch. Everything was clean and very nice. It can be a bit noisy with the highway beside you, so keep in mind if you are sensitive to noise. However with the AC on you can hardly hear it. Great location near lots of restaurants and Arrowhead mall. Breakfast was great. Rebooking for September!
- 5/5
Good
- 4/5
We enjoyed our stay at Comfort Suites in Peoria. The hotel is centrally located, easy access to multitude of restaurants and freeways. The hotel staff are pleasant and helpful from the front desk, kitchen, maintenance (had an issue with a running toilet and it was fixed immediately), to the maid service. All around the trip was great!
- 1/5
Spent all night expecting room to get cold, never happened
- 5/5
Check-in was easy. Room was clean and well stocked. Overall hotel maintenance and cleanliness were very good. Breakfast included eggs, bacon, sausage, toast, muffins, yogurt, juice, coffee and more. The lady that was in charge of the breakfast area was knowledgeable and sweet (food allergy family and she actually knew ingredients!). The best part was the hotel staff. Joey and Reggie at the front desk were incredibly helpful and kind. They epitomized excellent customer service. We'd definitely stay again.
- 5/5
Between the very nice staff and delicious breakfast options and the cleanliness of the entire property i was very impressed. Will go back again!!
- 3/5
Carpet was dirty. The hot tub was green and not taken care of. The gym was missing a lot of the equipment and no ac.
- 4/5
Smelled good when entering! Decent breakfast options. Clean and fresh smelling room.
- 2/5
Entry door did not lock. Shower door would open back up after closed. Air conditioning could cool room down to set temperature. Filter for AC completely plugged up. Room has humid feel after AC ran all day. Lost power to entire hotel for 4 hours. Definitely would not recommend
- 5/5
Friendly staff, great location to everything, nice breakfast, and quiet!
- 5/5
One of the queen beds was a little uncomfortable in the carpet could be replaced, but other than that I would stay again
- 5/5
Clean and easy to get to food and back on the freeway
- 5/5
Great stay! Good choices for breakfast. Friendly staff.Quiet location.
- 3/5
Average, good customer customer service
- 3/5
I was literally "on the freeway." The "gym," a joke. One treadmill that was on it's last legs, about to fall apart. The bike was SO old but did work. The elliptical machne was broken. Weights: two 5 lb wts, one 8 lb weight, one 25 lb and one 30. It was pathetic at best. My key to my room had to be reset every day; it flashed red the first tired night I arrived with all my luggage and I had to come back to the desk from third floor bringing my luggage. Happened again next day after a grocery shop. I was not happy carrying things around. Appears elevator was never cleaned. Breakfast was great and staff was great. Very dated hotel.
- 5/5
Our stay was very nice. The breakfasts were good and the staff was very hospitable and friendly. Unfortunately the Hot Tub was not working during our stay but other than that it was a good experience..
- 5/5
Many restaurants nearby.
- 5/5
It was surprisingly large room . Modern. Except for the TV. Probably only "complaint"is the TV is really small and doesn't swivel so if you're on the bed theTV is not directly in front of you can't see but not big deal
- 5/5
Na
- 5/5
Our stay was clean and comfortable, the gym could use more equipment
- 5/5
Ok
- 3/5
- 4/5
Lots of restaurants in walking distance and shopping. Close to freeway. Nice size room. Comfortable bed and pillows.
- 4/5
Went for a wedding. This was a nice, convenient place to stay by the wedding venue.
- 5/5
I truly enjoyed the staff, they were very pleasant!
- 5/5
Very kind staff!
- 5/5
The front desk was friendly and talkative and had no problem checking us in early, which we appreciated.
- 5/5
Quick and easy check in. Allowed me to check in a little early which was a thankful plus
- 5/5
Went to a San Diego Padres game and stayed for a night. Convenient and safe. 👍
- 3/5
It's an older building, the gal who checked us in was Francis. Our first room the TV didn't work so she made bed us to another room. This one had a huge red stain between the beds and I made the mistake of really looking at the pillows. I don't think I'll stay again though
- 5/5
Enjoyed our stay and staff was very helpful
- 5/5
Loved it
- 1/5
We booked a room for our family that had a king and sofa bed. There weren't linens or pillows for the sofa bed in the room so we had to go to the desk at 10p for the items only to be told they had sheets but no pillows. The door knob on the bathroom was literally not screwed into the door so it was dangling off and the water pressure and temperate of the shower was inconsistent and frustrating. It's also right by the highway so it's loud and the room darkening blinds don't close completely. The breakfast in the morning was great and the man tending to it was very friendly. Overall, we would not stay here again.
- 2/5
Everything is old and out dated.Lights very dim. Bathtubs slippery, I loved the handycap railings but felt like they were oiled. We had only a little toilet paper on roll had to go ask for some. I asked for housekeeping at front desk but never got. Needs updated
- 4/5
We stayed for one night to go to a spring training game. Rooms were clean and comfortable. The breakfast was OK and everyone was really friendly at the front desk.
- 2/5
This Comfort Suites was a great location for baseball. However, the room was not clean(thick layer of dust) and the commode did not flush. We spoke to the manager, who was very nice, but it took another day to get maintance to "fix" the toilet. It never was ideal, but finally did flush. The elevator was very dirty as well.
- 5/5
Very comfortable, nice rooms, lots of breakfast options. Will definitely stay again!
- 5/5
Everyone was very helpful and friendly.
- 4/5
Location to the ballpark was great! Lots of dining options.
- 5/5
Only complaint is that as I was trying to relax the dang fire alarm went off! Fire department had to come clear out the place before we could go back inside...
- 2/5
Mattress was in bad shape. I woke up with a sore back and I never have back issues.
- 5/5
The property is great and the staff is responsive. Unfortunately, the last night was marred by repeated calls being connected to my room around 11pm from a creepy heavy breather. I unplugged the phone, but the experience left me feeling unsafe.
- 3/5
Dirty carpets, terrible handicap accessible bathroom.
- 4/5
We stayed at the Comfort Suites in Peoria in order to take in some spring training baseball games. The staff was outstanding. The facilities were clean and neat. The pool was small. The reception area was nice. The breakfast could have used a few more healthy eating options but my husband was happy with his options for eggs, breakfast meats, waffles. I understand that cutting back on housekeeping services is a new thing for some properties but I think, if I am paying a fair price for a hotel then I should get housekeeping as a standard amenity. I would stay at this hotel again.
- 5/5
It was quick, but would stay here again very convenient to the ballpark for spring training. They were very accommodating.
- 5/5
The hotel is located near spring training facility. Plenty of dining options around and easy to get to.
- 3/5
- 5/5
Very nice
- 4/5
Friendliest, responsive staff. Great location. Super breakfast. Some freeway noise.
- 2/5
Old outdated property needs updating
- 3/5
Older property staff was very friendly.
- 4/5
Check in was easy
- 3/5
The check-in staff was rude. They said "give me your ID". No hello, no welcome, etc. Hotel is aging and could use some refreshing. Lobby chairs had stains, and the carpet throughout the common areas was dirty. The one good thing about this property was the breakfast, it was well stocked and had many choices for a complimentary breakfast. It is within walking distance of the Peoria Sports Complex and restaurants, which is another plus.
- 4/5
Nice place to stay and it close to many restaurants. No need to take Uber just walk in😊
- 2/5
Hotel was convenient to sports, shopping and freeway. Freeway was the problem. If your room is on that side, you will hear loud trucks and cars all night long. Also, about a 1 inch gap under the door means bright light from the hallway enters the room all night. Two towels wont block it. I stupidly paid about $200 for this lousy hotel room. Breakfast was subpar. Not 8.0 as ratings say. Maybe 4.0 at best.
- 4/5
I like the location and friendly staff.
- 4/5
To much traffic noise
- 4/5
you don't want people taking food to the room but you don't have enough seating for everyone. People don't check the parking so when someone like me needs a handicap spot there are cars in these spaces with no placard. the sofa bed was horrible, you need new mattresses.
- 3/5
The staff, especially the front desk and breakfast crew were great, but the property was frankly shabby and in need of attention. My room had multiple dark stains in the carpet, a couple of broken light switches, and a smoke detector that beeped loudly throughout my first night's stay. I was so tired after arriving after 1am that I forced myself to sleep through the shrill beeps, but got up first thing in the morning to pull the smoke detector off of the ceiling and reconnect it to its power supply. While the hotel was the cheapest of the three in the immediate area, it was far from inexpensive, and I will not stay here again the next time I visit my family.
- 5/5
Staff was great. Easy check in and check out.
- 2/5
Poor, that's all I can say. I wouldn't stay here again. Musty smell covered with concentrated strong coverup. Bathroom wasn't detailed. Overall cheap, but wouldn't pay to stay again.
- 5/5
Nice location, adequate seevice and cleanliness. Wish they had a blue trashcan in room for recycleables.
- 3/5
The room a little banged up. Several power outlets were broken or didn't work and a couple cosmetic things around the room made it feel like it wasn't kept up necessarily. Main beds were fine, kid who slept on pull-out bed complained.
- 2/5
Remodeled old property, old carpets, breakfast was good. Good location walking distance to sports Park and many restaurants
- 4/5
.
- 5/5
Great staff, easy check in and rooms were nice.
- 5/5
Clean comfortable convenient with good size room and bathroom. The TV is small but it’s a TV ;) it’s all you need.
- 5/5
Easy check in. Room comfortable and clean. Quiet. Staff extremely friendly and helpful. I would definitely stay here again.