Super 6 Inn & Suites
About Super 6 Inn & Suites
Located in Pensacola, Super 6 Inn & Suites is a 3-minute drive from West Florida Hospital and 6 minutes from Pensacola State College. This motel is 3. 4 mi (5. 4 km) from Cordova Mall and 4. 3 mi (6. 9 km) from University of West Florida. Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and a vending machine. Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite. Grab a bite from the snack bar/deli serving guests of Super 6 Inn & Suites. Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and toothbrushes and toothpaste. Conveniences include microwaves, and housekeeping is provided on request.
Amenities
- Dry cleaning
- Self-service laundry
Reviews
The hotel reviews are overwhelmingly negative, with guests frequently mentioning unclean rooms, poor front desk service, and rundown facilities. Many guests felt the price did not justify the quality of the stay.
- Staff was helpful and friendly in some instances
- Location was convenient with nearby shopping and dining options
- Rooms were consistently described as filthy and not properly cleaned
- Front desk service was often described as rude and unhelpful
- 2/5
Nothing worked in the room. There was no connection on the TV. The refrigerator froze everything and the non smoking room had cigarette burns everywhere.
- 1/5
O would give 0 stars if I could male check in clerk was rude and didn't care how nasty the room was we didnt even stay the 2 days we reserved left immediately no refund no compensation just money wasted do not recommend I should have read the reviews before booking won't make that mistake again
- 1/5
After driving over 10 hours they weren’t going to let me have the room because my husband didn’t come with me and his name was on the account. After an hour of arguing and getting Expedia to call the hotel, they finally let me in. They won’t let anyone in the lobby. You have to do everything from a night window. The room had holes in the wall, a broken refrigerator out on the balcony, no microwave or coffee pot. There were holes in the bedspreads the toilet seat was broken. Worst place I’ve ever stayed at.
- 1/5
NOT GOOD...
- 1/5
We did not stay there it was nasty property and the atmosphere and surroundings was horrible. I would like for someone from Expedia to contact me
- 1/5
When I arrived to my room, half of the lights in the room did not work. There was stains all over the comforter the fire alarm was held to the wall by blue painters tape. Which is a huge code violation and the smoke detector battery was dead. There were stains in the bathtub and dirt all over the floor traveling alone as a single female this was a no-no, especially due to the crowd that was hanging around outside of the hotel. I immediately loaded my bags back in my car and checked out. The only positive experience I have was the night staff member who made the process of getting my refund back easy. I was still charged for one night, but that’s better than being charged for three. I would not recommend this hotel to anybody as far as cleanliness and upkeep on the property and the clientele that stays there.
- 1/5
No toilet paper… no remote… security lock broken... no front to a/c unit… bugs all over bathroom. Horrible even for the cheapest room.
- 1/5
Do not choose if you have an early or late flight. Hotel staff is not there all night. They will rebook a room you have paid for with no notice.
- 4/5
We liked the fact we were close to shopping and dining and the bank. The staff was very helpful and new what they were doing! Book on Expedia for a low room rate. If you even think you might want to stay a extra day go ahead and book for 2 days and get your low rate.
- 2/5
Place is a dump, upon arrival an employee was having an argument over the phone with a realtive and had the lobby locked. The clerk was extremely slow and distracted on her phone and with her child. Room was dilapidated and felt dirty. One pillow on the bed. Just overall bad experience.
- 1/5
Do NOT stay here unless this sounds good to you!!!
- 5/5
Clean room, nice staff.
- 5/5
Clean room, nice staff.
- 2/5
There was a very rowdy person the first night that was loud and rude. Both nights there were people outside talking that kept me up. The room was not real clean.
- 2/5
There was a very rowdy person the first night that was loud and rude. Both nights there were people outside talking that kept me up. The room was not real clean.
- 1/5
I arrived late at night from the airport. The front desk man loudly said my room number out loud when there were very terrible people standing nearby. I entered my room to burn holes in the comforter, plastic bags over the light fixtures, and a gap so big in the air conditioner that I could reach outside. The woman listening to my location from the front desk walked by my room 20+ times in the night and twice stopped to look at me through the gap in my AC. She asked me for ‘dispensary items’ both times. No sleeping for me. Not clean, not safe, not restful.
- 1/5
I arrived late at night from the airport. The front desk man loudly said my room number out loud when there were very terrible people standing nearby. I entered my room to burn holes in the comforter, plastic bags over the light fixtures, and a gap so big in the air conditioner that I could reach outside. The woman listening to my location from the front desk walked by my room 20+ times in the night and twice stopped to look at me through the gap in my AC. She asked me for ‘dispensary items’ both times. No sleeping for me. Not clean, not safe, not restful.
- 1/5
I wedged a chair under the door knob.
- 1/5
I wedged a chair under the door knob.
- 1/5
The building, however, it in a pitiful state. The lobby is closed off to patrons (used for storange and cluttered). The room was horrifying. Ive done cheap rooms, but this was probably one of the worst. I walked in, and then turned and left to find other lodging. It appeared to have bloodon the walls, cigarette burns over the bedding and the tub. The floor was even taped down. For a $60 room, I didnt expect the Hilton, but this was awful.
- 1/5
The building, however, it in a pitiful state. The lobby is closed off to patrons (used for storange and cluttered). The room was horrifying. Ive done cheap rooms, but this was probably one of the worst. I walked in, and then turned and left to find other lodging. It appeared to have bloodon the walls, cigarette burns over the bedding and the tub. The floor was even taped down. For a $60 room, I didnt expect the Hilton, but this was awful.
- 4/5
Clean
- 4/5
Clean
- 3/5
Hole in the wall. Needs improvement in all areas. At least the staff was nice when i had questions
- 3/5
Hole in the wall. Needs improvement in all areas. At least the staff was nice when i had questions
- 2/5
Had to change rooms due to the first room having 50 flies flying around in it. The room got changed but you could tell the people in the office couldnt have cared less. Second room the AC worked on and off and every time we left we had to get our key card redone. There is a reason it was a cheap motel.
- 2/5
Had to change rooms due to the first room having 50 flies flying around in it. The room got changed but you could tell the people in the office couldnt have cared less. Second room the AC worked on and off and every time we left we had to get our key card redone. There is a reason it was a cheap motel.
- 1/5
Where do i start? All around bad. You definitely get what you paid for. Dirty hotel room, no remote, no toilet paper, no phone, one soap bar for toiletries. All around yucky. Didnt feel safe.
- 1/5
Where do i start? All around bad. You definitely get what you paid for. Dirty hotel room, no remote, no toilet paper, no phone, one soap bar for toiletries. All around yucky. Didnt feel safe.
- 3/5
When I got there the room they gave me wouldn’t open so they got me another room and went into that room it wasn’t clean it was a room that was used and it wasn’t cleaned so on the third time they finally got me a room
- 3/5
When I got there the room they gave me wouldn’t open so they got me another room and went into that room it wasn’t clean it was a room that was used and it wasn’t cleaned so on the third time they finally got me a room
- 2/5
Would not recommend, especially for a family or a female traveling alone.
- 2/5
Would not recommend, especially for a family or a female traveling alone.
- 3/5
Poor mentality employee. Don’t put a bell to ring then disrespect customer when it’s rung, multiple times as you did not respond to the first 2 rings.
- 3/5
Poor mentality employee. Don’t put a bell to ring then disrespect customer when it’s rung, multiple times as you did not respond to the first 2 rings.
- 5/5
The stuff great, understanding, Helpful but the property needs some help! Desperately needing a maintenance man that can fix this place back up outlets lights air conditioners, But stuff great for what they have to deal with
- 5/5
The stuff great, understanding, Helpful but the property needs some help! Desperately needing a maintenance man that can fix this place back up outlets lights air conditioners, But stuff great for what they have to deal with
- 5/5
Wonderful staff! Needs a maintenance man!
- 5/5
Wonderful staff! Needs a maintenance man!
- 1/5
Walk into the room smelled like an ashtray Mini fridge full of rust bed cover full of cigarette burn holes wood floor with separated planks yeah I wouldn't recommend this place to rats
- 1/5
Walk into the room smelled like an ashtray Mini fridge full of rust bed cover full of cigarette burn holes wood floor with separated planks yeah I wouldn't recommend this place to rats
- 3/5
It was ok
- 3/5
It was ok
- 1/5
They are rude. They asked for a cash deposit. The place was terrifying. Drug paraphernalia everywhere. You have to check in via window for safety. It's dirty.
- 1/5
They are rude. They asked for a cash deposit. The place was terrifying. Drug paraphernalia everywhere. You have to check in via window for safety. It's dirty.
- 1/5
Stuffs were unprofessional, never provided me any service we asked. Ovens are rusty and fungus filled. Fridge doesnt work. Tv remote is not given no wifi whatever WiFi they only for stuffs. Homeplace of homeless and weed smoker. Every room is smelling weed. I regret going there. Expedia robbed me, showing me old photos may be 10 years.
- 1/5
Stuffs were unprofessional, never provided me any service we asked. Ovens are rusty and fungus filled. Fridge doesnt work. Tv remote is not given no wifi whatever WiFi they only for stuffs. Homeplace of homeless and weed smoker. Every room is smelling weed. I regret going there. Expedia robbed me, showing me old photos may be 10 years.
- 3/5
Decent for the price but some rooms the microwave and other things were not working.
- 3/5
Decent for the price but some rooms the microwave and other things were not working.
- 1/5
The dirty room . the bathroom was dirty and the roaches.
- 1/5
The dirty room . the bathroom was dirty and the roaches.
- 1/5
Instalaciones muy sucias no limpia seguido
- 1/5
Instalaciones muy sucias no limpia seguido
- 1/5
Keith at the front desk refused to let me check in to my room. When I called Expedia he lied and said that the room was unavailable due to the housekeeping. It was 8:30 at night!!! He also called me a B*%#h and told me my mother was one also. Please remove them from your list of properties. No one should be subject to this type of abuse from anyone. Especially a paying customer.
- 1/5
Keith at the front desk refused to let me check in to my room. When I called Expedia he lied and said that the room was unavailable due to the housekeeping. It was 8:30 at night!!! He also called me a B*%#h and told me my mother was one also. Please remove them from your list of properties. No one should be subject to this type of abuse from anyone. Especially a paying customer.
- 1/5
It was horrible the dirty room, full of dust the dirty bathroom the room smelled of musty and burned with cigars the blanquets the fridge rusty the micro let's say there was not even soap in two of them because I asked them to change my room 3 times and in the end the last one was a little better. But terrible, they charged me 2 times the deposit, one on arrival and another on leaving in the morning. I don't want to go back to that place ever
- 1/5
It was horrible the dirty room, full of dust the dirty bathroom the room smelled of musty and burned with cigars the blanquets the fridge rusty the micro let's say there was not even soap in two of them because I asked them to change my room 3 times and in the end the last one was a little better. But terrible, they charged me 2 times the deposit, one on arrival and another on leaving in the morning. I don't want to go back to that place ever
- 1/5
Very old
- 1/5
Very old
- 1/5
This hotel was terrible they could not make any guest a keys bc the machine was broken. I gad to be let in my room anytime I left it and returned. There were no toiletries and no pillow cases of sheets on the bed!
- 1/5
This hotel was terrible they could not make any guest a keys bc the machine was broken. I gad to be let in my room anytime I left it and returned. There were no toiletries and no pillow cases of sheets on the bed!
- 1/5
The clerk was very friendly and helpful, no complaints there.
- 1/5
The clerk was very friendly and helpful, no complaints there.
- 5/5
Iit was great.but wifi not good its all.rouch went in bc i had door open moving staff from a car.my son saw it
- 5/5
Iit was great.but wifi not good its all.rouch went in bc i had door open moving staff from a car.my son saw it
- 1/5
it was very very unsafe! very rude people that likes that they live there permanent. it is very unsafe for children!
- 1/5
it was very very unsafe! very rude people that likes that they live there permanent. it is very unsafe for children!
- 1/5
They never bring any clean towels. The rooms are disgusting. There's a lot of traffic with people Doing criminal activity
- 1/5
They never bring any clean towels. The rooms are disgusting. There's a lot of traffic with people Doing criminal activity
- 1/5
Got the room. Didnt end up staying in the room. Was unable to get back that way until rhe next afternoon about 4 pm. The super 6 then said it couldn't return my deposit. This was because it was to late in the day. Makes no sense maybe if it was 2 days or more. Js
- 1/5
Got the room. Didnt end up staying in the room. Was unable to get back that way until rhe next afternoon about 4 pm. The super 6 then said it couldn't return my deposit. This was because it was to late in the day. Makes no sense maybe if it was 2 days or more. Js
- 1/5
We did not stay there there was roaches stains and nasty all over we winded up buying a hotel out of pocket somewhere else because they were disgusting supposed to be getting my money back worst hotel ever
- 1/5
We did not stay there there was roaches stains and nasty all over we winded up buying a hotel out of pocket somewhere else because they were disgusting supposed to be getting my money back worst hotel ever
- 1/5
Just all around bad
- 1/5
Just all around bad
- 1/5
Office was filthy hotel filthy. Floors not clean. No toilet paper fridge not working no ice machine. Messy place. Bath tubs very dangerously slippery.
- 1/5
Office was filthy hotel filthy. Floors not clean. No toilet paper fridge not working no ice machine. Messy place. Bath tubs very dangerously slippery.
- 2/5
The front desk lady wasn't pleasant,
- 2/5
The front desk lady wasn't pleasant,
- 5/5
Friendly check in. Accommodating to my needs in rental truck.
- 5/5
Friendly check in. Accommodating to my needs in rental truck.
- 2/5
when we got to the room, we had to sweep it ourselves. also the floorboards are coming up, as well as light fixtures falling apart inthe bathroom
- 2/5
when we got to the room, we had to sweep it ourselves. also the floorboards are coming up, as well as light fixtures falling apart inthe bathroom
- 1/5
They were mad that I asked for a microwave because the one in the room was covered with rust & it was peeling off.. Big fire hazard ☣️
- 1/5
They were mad that I asked for a microwave because the one in the room was covered with rust & it was peeling off.. Big fire hazard ☣️
- 4/5
Needed a place to crash due to flight cancellation, it did the job. Wouldn't consider it for a longer stay though but, without a doubt it's a lifesaver if you are on a budget. Staff was considerate and kind.
- 4/5
Needed a place to crash due to flight cancellation, it did the job. Wouldn't consider it for a longer stay though but, without a doubt it's a lifesaver if you are on a budget. Staff was considerate and kind.
- 5/5
Love it
- 5/5
Love it
- 2/5
If you like an air conditioner/heater that does not work, this your place! Oh, the hot water is random. Ignore the homeless people knocking on your door asking for cigarettes..
- 2/5
If you like an air conditioner/heater that does not work, this your place! Oh, the hot water is random. Ignore the homeless people knocking on your door asking for cigarettes..
- 1/5
The bed was dirty and you were looking for dog hair
- 1/5
The bed was dirty and you were looking for dog hair
- 3/5
The floor in the room had several holes. The bathtub had burn marks all over it and there was red fluid in the bottom of the tub, so did not feel comfortable taking a bath or a shower.
- 3/5
The floor in the room had several holes. The bathtub had burn marks all over it and there was red fluid in the bottom of the tub, so did not feel comfortable taking a bath or a shower.
- 4/5
I liked it even though it needs renovation
- 4/5
I liked it even though it needs renovation
- 2/5
Paint peeling from ceilings and flooring also coming up molding missing rust stains in bath tub..on the verge of being rundown
- 2/5
Paint peeling from ceilings and flooring also coming up molding missing rust stains in bath tub..on the verge of being rundown
- 2/5
The people was loud as hell after 10pm outside my door the mini fridge was unsanitary and the door was broken off so couldn’t even use it. I came there to escape the storm and couldn’t even keep anything cold had to use my cooler I’m glad I brought one. Not friendly at all! Was very displeased with my visit. Room was dirty when I checked in as well I had to clean it myself before bringing anything in
- 2/5
The people was loud as hell after 10pm outside my door the mini fridge was unsanitary and the door was broken off so couldn’t even use it. I came there to escape the storm and couldn’t even keep anything cold had to use my cooler I’m glad I brought one. Not friendly at all! Was very displeased with my visit. Room was dirty when I checked in as well I had to clean it myself before bringing anything in
- 1/5
Had to wait for receptionist for 20mins to check-in; then they did not honor my reservation.
- 1/5
Had to wait for receptionist for 20mins to check-in; then they did not honor my reservation.
- 1/5
The restroom bathtub was burnt and the floor was broken and the tv was going crazy
- 1/5
The restroom bathtub was burnt and the floor was broken and the tv was going crazy
- 1/5
Just bad, fire alarm goes off at 1am jumps us out of bad, no reason, they refused experdia payment, so they could jack up the charge another 65 bucks. Taking advantage of people trying to get away from hurricane milton.place was filthy inside, looks like they make beds but never wash the blankets or bed sheets, unless this is your last place to go. Just dont stay here, i mean dont.
- 1/5
Just bad, fire alarm goes off at 1am jumps us out of bad, no reason, they refused experdia payment, so they could jack up the charge another 65 bucks. Taking advantage of people trying to get away from hurricane milton.place was filthy inside, looks like they make beds but never wash the blankets or bed sheets, unless this is your last place to go. Just dont stay here, i mean dont.
- 4/5
Not the best neighborhood, but very functional.
- 4/5
Not the best neighborhood, but very functional.
- 4/5
- 4/5
- 5/5
Everything was great and the desk clerk was very nice and polite and understanding about everything okay
- 5/5
Everything was great and the desk clerk was very nice and polite and understanding about everything okay
- 1/5
Absolute Dumpster Fest. A Rat Has Better Hygiene Than This Hotel.
- 1/5
Absolute Dumpster Fest. A Rat Has Better Hygiene Than This Hotel.
- 1/5
Services bad they don't clean your room when you ask for room service
- 1/5
Services bad they don't clean your room when you ask for room service
- 4/5
Was nice
- 4/5
Was nice
- 1/5
Charged me 25 dollars for a early check in fee then after I paid that they charged me for another $50 deposit which I was told I would get back and never did because I left the room way cleaner than when I got there. I literally had to go buy cleaning supplies and clean the room to feel half way ok to sleep in. I feel like I was basically robbed for 75 additional dollars that nobody from Expedia told me I would have to pay after I booked and paid the room through them
- 1/5
Charged me 25 dollars for a early check in fee then after I paid that they charged me for another $50 deposit which I was told I would get back and never did because I left the room way cleaner than when I got there. I literally had to go buy cleaning supplies and clean the room to feel half way ok to sleep in. I feel like I was basically robbed for 75 additional dollars that nobody from Expedia told me I would have to pay after I booked and paid the room through them
- 4/5
I would have given them 5 stars, however I had a problem with the smoke detector not working properly. On Friday night I decided to take matters into my own hands and disconnect the unit since nothing had been done about it. It turns out that it was something as simple as replacing the battery and everything would have been fine. Everything else was satisfactory in the room and my stay there was a relaxing one once I quieted the noise.
- 4/5
I would have given them 5 stars, however I had a problem with the smoke detector not working properly. On Friday night I decided to take matters into my own hands and disconnect the unit since nothing had been done about it. It turns out that it was something as simple as replacing the battery and everything would have been fine. Everything else was satisfactory in the room and my stay there was a relaxing one once I quieted the noise.
- 1/5
Black mold on shower curtain, ac floor.
- 1/5
Black mold on shower curtain, ac floor.
- 2/5
I prefer not to speak about the illegal activities that go on i seen an how the young mothers are at risk or have to deal with i feel risky place
- 2/5
I prefer not to speak about the illegal activities that go on i seen an how the young mothers are at risk or have to deal with i feel risky place
- 1/5
the guy at tront desk charged my card for the upcharge on room bc what i booked and what i got were two different things place is a dump and theres no breakfast its coffee and a honey bun
- 1/5
the guy at tront desk charged my card for the upcharge on room bc what i booked and what i got were two different things place is a dump and theres no breakfast its coffee and a honey bun
- 3/5
It’s pretty decent for the price
- 3/5
It’s pretty decent for the price
- 1/5
Terrible, full of mold, holes in wall, cockroaches, and unclean. Completely unsafe to sleep in.
- 1/5
Terrible, full of mold, holes in wall, cockroaches, and unclean. Completely unsafe to sleep in.
- 2/5
Nothing
- 2/5
Nothing
- 1/5
Absolutely disgusting, full of mold, holes in wall, cockroaches, and unclean. Completely unsafe to sleep in.
- 1/5
Absolutely disgusting, full of mold, holes in wall, cockroaches, and unclean. Completely unsafe to sleep in.
- 1/5
Dad had surgry asked for bottom they didnt have spent all night without tv after i went and told front desk dirtt bathroom no pillow cases on pillows i was called a liar and treated very disrespectful
- 1/5
Dad had surgry asked for bottom they didnt have spent all night without tv after i went and told front desk dirtt bathroom no pillow cases on pillows i was called a liar and treated very disrespectful
- 1/5
I asked for a room downstairs cause dad had surgery was none so went upstairs i had already booked tv didnt work air didnt work i told them they said they would fix it i still have not been contacted by anyone the tub had cracks i was scared was gonna fall thru housekeeping didnt even come by slept hot AC Didn't cool
- 1/5
I asked for a room downstairs cause dad had surgery was none so went upstairs i had already booked tv didnt work air didnt work i told them they said they would fix it i still have not been contacted by anyone the tub had cracks i was scared was gonna fall thru housekeeping didnt even come by slept hot AC Didn't cool
- 1/5
It was priced better than anywhere in the area.
- 1/5
It was priced better than anywhere in the area.
- 3/5
Its not that clean
- 3/5
Its not that clean
- 5/5
Nice
- 5/5
Nice
- 5/5
Nice
- 5/5
Nice
- 1/5
Well off the jump the staff the lady working the front desk was completely rude completely just horribly rude. No customer service whatsoever just ask your horrible I did not recommend this hotel to anybody nobody I will never say that again. I can't get over how rude the lady was work in the front desk absolute miserable person she need to be fired
- 1/5
Well off the jump the staff the lady working the front desk was completely rude completely just horribly rude. No customer service whatsoever just ask your horrible I did not recommend this hotel to anybody nobody I will never say that again. I can't get over how rude the lady was work in the front desk absolute miserable person she need to be fired
- 3/5
Decent place, tv was a little screwy.
- 3/5
Decent place, tv was a little screwy.
- 2/5
Outdated.
- 2/5
Outdated.
- 2/5
It did not seem like my sheets or pillow cases were changed. The pillows and bed had hair on them (some hair got in my mouth), the sheets were slightly brown from the grime of other people, and the floors were sandy.
- 2/5
It did not seem like my sheets or pillow cases were changed. The pillows and bed had hair on them (some hair got in my mouth), the sheets were slightly brown from the grime of other people, and the floors were sandy.
- 5/5
Good
- 5/5
Good
- 1/5
Do not recommend.
- 1/5
Do not recommend.
- 1/5
TV shut myself off because it started to skip and then turn yourself back on and scared me and I fell out the bed.
- 1/5
TV shut myself off because it started to skip and then turn yourself back on and scared me and I fell out the bed.
- 1/5
Would not recommend staying there
- 1/5
Would not recommend staying there
- 1/5
- 1/5
- 3/5
Needs improvement of the rooms
- 3/5
Needs improvement of the rooms
- 1/5
Nothing was good about this motel.
- 1/5
Nothing was good about this motel.
- 5/5
Very friendly and helpful
- 5/5
Very friendly and helpful
- 1/5
We arrived and there were 4 of us, my wife and my two children rented a room for 4 people and they gave me a king bed and an old sofa bed for my two children. I asked the staff for help and they got me a very small extra hospital bed so that my daughter slept, there were spiders, cockroaches, they are not clean and there were no damsels in the beds. My stay there was really terrible.
- 1/5
We arrived and there were 4 of us, my wife and my two children rented a room for 4 people and they gave me a king bed and an old sofa bed for my two children. I asked the staff for help and they got me a very small extra hospital bed so that my daughter slept, there were spiders, cockroaches, they are not clean and there were no damsels in the beds. My stay there was really terrible.
- 4/5
I was close to everything I needed
- 4/5
I was close to everything I needed
- 2/5
Overall it was ok
- 2/5
Overall it was ok
- 1/5
1st room they gave to us stunk bad. Housekeeper left their cleaning supplies behind and did not take out the trash. 2nd room still stunk, but not as bad, it looks like they re-use the bed covers/sheets without washing them for the next guests. No Extras. Floors were extremely dirty, couldn’t take off our shoes. Shower curtain has yellow stains. After a long 12-hr drive with two toddlers, coming from Texas, room paid for already, is why we ended up staying. They charge a $50 deposit, only $20 was returned, due to dirty sheets. I thought deposit was not refunded for room damages only as stated on their deposit policy receipt. I asked to speak to a manager, and I was cussed out. I had to call the local sheriff because the receptionist lost her temper came up to me so close and I completely felt unsafe. She claimed the manager was out till the following week. The worst check in & check out I have ever experienced.
- 1/5
1st room they gave to us stunk bad. Housekeeper left their cleaning supplies behind and did not take out the trash. 2nd room still stunk, but not as bad, it looks like they re-use the bed covers/sheets without washing them for the next guests. No Extras. Floors were extremely dirty, couldn’t take off our shoes. Shower curtain has yellow stains. After a long 12-hr drive with two toddlers, coming from Texas, room paid for already, is why we ended up staying. They charge a $50 deposit, only $20 was returned, due to dirty sheets. I thought deposit was not refunded for room damages only as stated on their deposit policy receipt. I asked to speak to a manager, and I was cussed out. I had to call the local sheriff because the receptionist lost her temper came up to me so close and I completely felt unsafe. She claimed the manager was out till the following week. The worst check in & check out I have ever experienced.
- 5/5
Night staff not on staff
- 5/5
Night staff not on staff
- 1/5
not clean in room, door no secure, sink broken
- 1/5
not clean in room, door no secure, sink broken
- 4/5
Reasonable price
- 4/5
Reasonable price
- 1/5
Hole in batroom no remote controller ac loud
- 1/5
Hole in batroom no remote controller ac loud
- 5/5
Really enjoy my stay. All the staff was very friendly helpful. Overall a great experience. Front desk and maintenance was very friendly and helpfull.
- 5/5
Really enjoy my stay. All the staff was very friendly helpful. Overall a great experience. Front desk and maintenance was very friendly and helpfull.
- 1/5
It was not clean. Door was propped open when we arrived. No towels, no soap, TV was on with no remote to turn it off. Front desk had to track down the cleaning crew to get us towels and a remote. Very rundown. We didn’t take our shoes off or touch anything. We would not have stayed, but it was the only room available with it being the holiday and us getting in so late.
- 1/5
It was not clean. Door was propped open when we arrived. No towels, no soap, TV was on with no remote to turn it off. Front desk had to track down the cleaning crew to get us towels and a remote. Very rundown. We didn’t take our shoes off or touch anything. We would not have stayed, but it was the only room available with it being the holiday and us getting in so late.
- 1/5
Filthy disgusting room, and that is not an exaggeration. The front desk was no help at all and was extremely rude.
- 1/5
Filthy disgusting room, and that is not an exaggeration. The front desk was no help at all and was extremely rude.
- 2/5
Bed had iron extension that are dangerous for kids.
- 2/5
Bed had iron extension that are dangerous for kids.
- 3/5
It was good enough for a quick rest after riding 600 miles, however, for the price I paid, I expected better conditions. Floor was in rough shape, tub had rust marks and the front office is locked all the time.
- 3/5
It was good enough for a quick rest after riding 600 miles, however, for the price I paid, I expected better conditions. Floor was in rough shape, tub had rust marks and the front office is locked all the time.
- 5/5
Perfect for my needs
- 5/5
Perfect for my needs
- 3/5
Stafff was very nice friendly , room was nice . Could have been freshened up a bit more.
- 3/5
Stafff was very nice friendly , room was nice . Could have been freshened up a bit more.
- 3/5
They had a sign on the window that said they don't like people using it Expedia. That didn't make me feel very welcome. The place up the street the sweet dreams in, that place was a drug den and they kicked me out because I had a service dog. Even though it said at Expedia they accept animals. Nightmare experiences
- 1/5
I would like a refund!!!
- 5/5
Staff was very helpful and friendly.Room was clean and well keep Shopping and dining options are all close.
- 1/5
Stay away from this place!! I was assaulted and cussed at for walking in to the lobby in the middle of the day. Left immediately and was denied a refund.
- 5/5
Friendly staff with clean and well maintained facilities. Shopping and dining options all close by.