Quality Inn & Suites Pensacola Bayview

A/C was unplugged, had to get down on the floor to plug in. Found candy on the rug and a small backpack under the chair. When we went to go out the sliding doors, we noticed that the lock was hanging on with one screw. Front desk was very quick to give us a another room up on the second floor.

The suite was large. Bathroom was small but just enough for what we needed. Live roach was found in the tub. Beds were not too comfortable. Our room was quiet.

When I finally got a room ( at 3:30 ) tv wasn’t working, at 4:30 I got switch to another room where the tv also wasn’t working, the room smelled like a pet urine. I guess u get what u pay for, I do not recommend

It was ok for the cost! Still havent received my deposit back tho

Safe, clean, and I slept well. Breakfast was sad. I survived

Terrible messy, dirty , horrible smell, never again.

Staff were friendly, room was huge

easy to get to and easy to get back on the road.

Staff was great. The place was decent for the price but definetly could use a facelift and deeper clean. Our room had trash from the previous users which made me feel like it was not cleaned prior to is occupying the room. The exterior “patio” area was not well maintained and looked very dirty

Barely a step above Motel 6

The room was not cleaned well. There was trash underneath the bed from previous guests. The pool was not clear.

Breakfast had biscuits and gravy and eggs

Very good

Bad

The hotel is right by the interstate and a in a central location. Staff was very pleasant. It was ny 4th visit and I'll be back.

It was clean and comfortable Will stay there next time I visit Pensacola

Great customer service, easy check in, clean rooms

Room was not clean upon arrival. There appeared to be mold/mildew on the bathroom ceiling, rust and buildup on the shower fixtures, staining around plumbing fixtures, and multiple stains on the bedding. I documented everything with photos immediately after entering the room. The condition of the room did not match expectations and raised concerns about cleanliness and maintenance.

This place was terrible no internet no tv staff was very hateful

Nothing The mildew smell in both rooms made us sick just walking into the rooms. Black mold was in the shower. The appearance was old and outdated. Can visually tell that every door and sliding door had been broken into multiple times. Very roughed up. Cracks in walls and showers, broken shower tiles where you can tell water goes into the wall causing the black mold in one of the rooms. We would not stay and got a refund.

Very good

Location by airport Smell of mold in bedroom

Soft bedding

Na

TOILET WHISTLED WHEN FLUSHED. VENDING MACHINE OUT OF ORDER. ROOM WAS NOT READY AT SPCIFIED CHECK IN TIME. NO WATER AT BREAKFAST. BURNT EGGS AND OVERDONE SAUSAGE AT BREAKFAST. NO DECAF COFFEE THE FIRST DAY. DOOR KEY LOCKED OUT FIRST DAY, HAD TO GET NEW KEY. LOCATION WAS GOOD FOR OUR NEEDS.

Very poor

Very good

Exceptional

Clean rooms for the price

Everything was really nice at the motel in convenience to the beach. Thanks for your great service.

The room was just okay. The hotel smelt awful. Someone was definitely smoking pot in the hotel room and it stunk up the entire floor. The room didn’t stay cold with the AC set at 68. The breakfast was terrible. Would not recommend staying here.

staff sucks young white girl very rude

Front desk lady was nice It was utterly disgusting especially the bathrooms in the shower. It was gross. Breakfast was horrible. It felt unclean and will definitely not return.

Las habitaciones bonitas y todo, pero la habitación estaba malo la tubería, pero luego todo de la habitación muy bonito, y otra cosa el personal muy racista. La personas de ese recepción son muy racistas. Puede estar muy bonito todo, pero cuando las personas son así todo es malo….

Balcony is so dirty. Bathtub is bad. Study table chair is also dirty. I booked it since it close to the shore. No elevator. Maybe won't book it next time. I didn't like it overall.

All was good Lady at front desk was very helpful Nothing ✅

Location was great. Staff was great. Asked for an early check in , went back multiple times and the room wasn't ready, needless to say we didn't not have an early check in. Rooms could use updating!!

Asked for an early check in , went back multiple times and the room wasn't ready, needless to say we didn't not have an early check in. Rooms could use updating!!

The room was absolutely disgusting. It didn’t look like it was cleaned at all. They had used tobacco pouches in between the cushions and a huge sticky spot in the middle of the floor. The floor felt damp, and the balcony was flooded from the AC drain. the courtyard where the pool was was also filthy and not maintained at all. Wouldn’t recommend this to my worst enemy looked like another hooker hotel.

Clean room. Very comfortable bed. Breakfast OK. Parking good.

Friendly staff Tub faucet dripped.

Tub faucet dripped.

Clean rooms and friendly service

The sliding doors where you park in front of are room only had cheap slide to lock . So you had to walk out all the way down the hall to get to your car. Then the door you go out wouldn’t open so I had to call somebody to open the door for me . What a fire hazard it could be. The phone in the room didn’t work,the sprinkler covered my car and the patio.They said we had room we could see the bayside and you had to walk across the rode to the gas station to see the bayside.They made me pay a 100 dollars deposit. I did get it back.

This was an excellent little hotel. Nice staff. Good breakfast. Coffee machine in room.

Very good

Resort is very worn down. Damp, somewhat smelly. Not cleaned properly.

Staff very friendly

Passable

Deterioration of the premises

The location was good, the hotel was average. The staff were all pretty decent. The breakfast could’ve been a lot better.

Friendly staff, Clean pool and property , nice breakfast selection, private balcony was nice. Only complaint is lock on the door chimes several times loudly and disturbs those sleeping when the door is used.

It was cheap and close to where we wanted to be N/A

Exceptional

Poor

Great location Hotel is very, very outdated. Feels like a trailer park but with hotel rooms.

You get what you pay for. I didn’t expect much going into it, it’s not a 5 star hotel experience by any means but I don’t think that’s expected. It was quality, and it was inn. lol. Pool was over ran w kids & families, breakfast was really good but I waited 25 minutes to cook a 2 min waffle because a guy stood there making 20 for a huge entire family back to back to back. Definitely wouldn’t stay unless there were no better options, in our case memorial / local graduation made it hard to book day of. We aren’t local so didn’t realize. They have another great location we did love in gulf breeze, beach front. Stayed there on the way in. Hoped to stay again on the way back but it was all booked due to the events happening so ended up at this one. Didn’t expect much, didn’t get much!

Breakfast could be improved.over use of same spice. Did find a roach

Staff were unpleasant and not helpful. The room didn’t smell clean and only got worse I. The bathroom where it smelled like mildew. You could actually see it growing in the bathroom! I personally wouldn’t recommend staying here, especially for the price. We stayed somewhere else more affordable in the area earlier and the week and I would pick that hotel over this one anytime. Absolutely awful experience.

The staff was absolutely kind and helpful making sure we had a

Bed was comfortable and bedding was clean. Carpets were dirty and smelled bad, and a fresh paint job could help alot.

Great place to stay , staff were friendly and room was huge.

The hotel is totally outdated. And they allow dogs and cats in any room. So they all stink, We will never stay there again. And the grassy areas in front of and around the pool, pets crap all over it.

Breakfast was very good. Bed had bed bugs. I was infected for a week afterward. Had to check out early because of the bed bugs and bed bugs bites.

Location clean and helpful staff Nothing

Parking was good. Friendly staff.

Good stuff

This is clearly a property that has known better days. My room was in a poor condition. The breakfast buffet was managed by people who didn’t care too much about hygiene and was one of the most uninteresting and limited that I have seen in a Qualty Inn.

Dog hair in the beds

No me respondieron con mi reserva

Room was clean, but dampness & a musty odor in the air & carpeting that AC did not take out, even with continuous running. Breakfast nice, with scrambled eggs & sausage.

Easy off highway and only short drive to restaurant Found County Brewery.. Felt right at home.

room - clean, have to ask to have room cleaned everyday pool - slightly green breakfast - OK Bed - OK Parking - OK except for the construction crews staying there blocking ability to back out Lots of illegals staying there and working there ..not even 1 could speak English i was just there for the Beach nothing else.. the whole ordeal was like being in another country rather America, Spanish is all you heard, breakfast yep Mexican flair. one guy in a Black 3 piece suit and combat boot, must have been Cartel / Coyote with what may have been his mom or a trafficked old ladies cook paper thin walls can hear TV from other rooms

This place was filthy. The bathtub had dark mold on it, the drain had black stuff around it. The frame around the mirror at the sink was filthy, I got a washcloth and wiped some of it. I could not believe my eyes. The faucet was about falling off. The shampoo was clogged up in the shower.I am highly disappointed in this hotel.

The breakfast was good and a great selection..very clean, fresh. Didn't like the guests wearing pajamas in breakfast area.

Breakfast menu was fresh and great.

Staff was awesome. The room did smell just a bit smoky. The suite next door to ours, you could hear the other tenants. I think cause the building was older it was not as nice as some others we have stayed in. Parking was good. Shower was nice and warm. The room could use a bit more cleaning.

Lock on sliding door inoperable. They used a replacement latch. That was very poorly installed. Being on the ground floor this was very clearly a safety issue. Anyone could have easily forced it open.

Basically we just slept so we could get to the airport faster.

Easy to get to the airport. Basically we just slept so we could get to the airport faster.

Great location. Staff very friendly. Lock on sliding door inoperable. They used a replacement latch. That was very poorly installed. Being on the ground floor this was very clearly a safety issue. Anyone could have easily forced it open.

Everyone was super helpful and friendly. NOT A FAN OF THE CHOCOLATE STRAWBERRY WAFFLE FLAVOR. I would have targeted regular flavor!!!

No one cleaned our room while we were there. I mean no one brought fresh towels or came in to get the trash. Other than that the staff were very friendly.

Great staff and breakfast plenty of parking clean

Poor

Room was dirty and smelled bad and property wasn’t up to date or clean. Poor neighborhood and parking lot had trash and was junky.

The shower drain didn’t have a cover to collect hair or soap. The thing was that the bathroom doesn’t have ventilation either and the paint was loose on the corner of the toilet. The temperature was good control. And the balcony was ok to look out. The breakfast was good and few options to choose from. Bed sheets and towers were clean. The quiet time were very good. If this hotel has a better care or touch to costumers in a more friendly manner and more care to it’s draining system and update it’s ventilation and paint quality can range easily 5 starts. Lastly, the parking was great and easy to reach in and out of the hotel. A message to the hotel manager: The honey bees (the workers) should be kind with the people who rented a room and be friendly so the new customer can feel the welcome athmofera in the building. Just May be because had a negative experiences in the past with unhealthy customers that don’t apply to a new ones. Everyone is different. If you don’t have that love, touch to speak with customers find a better job out of customer services area. Everyone deserves to be treated with love and respect. 🤔.

Check in was super easy, with wrap-around style hotel rooms around the property. Checked in, drove around to the back of our hotel room where there is a door leading outside, parked pretty easily, and went around and opened the door so we could just bring our stuff right inside.

It had a sliding door that I could go to my car to get stuff from there without having to go through building.

Disappointing

It had a sliding door that I could go to my car to get stuff from there without having to go through building.

Superb

The area was safe. The staff was real helpful in the rooms were very clean. and breakfast was good.

Location Old run down dirty

Superb

The view, pool, balcony Carpet was wet, stains all over walls, couch where kids sleep dirty, room didn’t feel comfortable smelled like mold breakfast not much variety taste bland

Poor

Location Old run down dirty

Location, and price. Ive always came to that location because pets wasn't always allowed but this time it was multiple people with multiple dogs barking in the rooms close enough for me to hear. I have PTSD which I developed in the military. It really bothered me.

Ive always came to that location because pets wasn't always allowed but this time it was multiple people with multiple dogs barking in the rooms close enough for me to hear. I have PTSD which I developed in the military. It really bothered me.

Carpet was wet, stains all over walls, couch where kids sleep dirty, room didn’t feel comfortable smelled like mold breakfast not much variety taste bland

The staff provided exceptional assistance; however, the property itself presented several challenges, including issues with electrical outlets, an unpleasant odor, and unsatisfactory cleanliness in the restroom.

Yes

The breakfast room and menu choices were excellent. The facility is a little bit old and it needs to be remodeled, but for the price is really a deal.

Bed was comfortable, good hot water and pressure for shower. Room had a bad odor like musty carpet.

room - clean, have to ask to have room cleaned everyday pool - slightly green breakfast - OK Bed - OK Parking - OK except for the construction crews staying there blocking ability to back out Lots of illegals staying there and working there ..not even 1 could speak English i was just there for the Beach nothing else.. the whole ordeal was like being in another country rather America, Spanish is all you heard, breakfast yep Mexican flair. one guy in a Black 3 piece suit and combat boot, must have been Cartel / Coyote with what may have been his mom or a trafficked old ladies cook paper thin walls can hear TV from other rooms

Shayla at the front desk was fantastic. She gave us a nice Quiet Room. The Breakfast was better than most w real biscuits and decent scrambled eggs. We would stay the again for price and location. If the weather was better we would have used the pool.

Location Very dirty and run down. Looks nothing like the pictures.

Location Very dirty and run down. Looks nothing like the pictures.

B

Staff, price, cleanliness, and all was very good. Only thig will be that room did not have a table with chair(s), no telephone, and lights were not located in places they will normally be. Other than that, very good hotel and stay.

Very good

Safe and clean! Not the newest fanciest place, but the staff was friendly and our kids loved the little game room!

Only one side, but bay view was amazing

Pleasant

Patio doors to outside/balcony. A good selling point is to let folks know that a "bay view" is only available on the upper floors north side of the hotel. Very nice substantial breakfast options. Keep up the great work. We will stay again!! The frig had no freezer compartment ( to refreeze our ice pods for our cooler). That I couldn't access my TV accounts, like Netflix, Amazon Prime or YouTube on the TV. That's all.

Patio doors to outside/balcony. A good selling point is to let folks know that a "bay view" is only available on the upper floors north side of the hotel. Very nice substantial breakfast options. Keep up the great work. We will stay again!! The frig had no freezer compartment ( to refreeze our ice pods for our cooler). That I couldn't access my TV accounts, like Netflix, Amazon Prime or YouTube on the TV. That's all.

Should have been cheaper for what it was. Staff very friendly

Todo estuvo bien

You get what you pay for. The place is good, not great but good. It’s a comfortable place.

Room ,smell, the beds were hard and incorrect size and sanitary standards .

It was a good place for me and my little family they enjoyed the pool and breakfast

This is an old property and needs to be updated. The room was somewhat clean but the bathroom was not. The staff was really nice and made us feel welcome but I would not stay there again.

The shower was dirty. The tv wasn’t working i had to have maintenance come and fix the tv there isn’t an elevator so i had to carry the bags plus three children up the stairs. Riding around the hotel it looks like there’s people permanently living there the balconies looked atrocious my face broke out so bad from the pillows. Would not stay agin

Convenient location and friendly staff. I paid for for two double bed rooms, but did not get what I paid for. What I got was one double room and one single room.

The hotel was very dirty. The room had a bad smell, the blankets and bathroom towels seemed dirty and not properly washed, and the air conditioner made a very loud noise. Breakfast was very poor, and the bathrooms were filthy. In short, the room felt disgusting and I do not recommend this hotel

The hotel was run down our room the carpet had several patches in it and it didn’t match! When I got in the shower there was soap paper left from the previous people. I was wondering about the sheets! I’m not sure they were changed! I got my stuff out of the car and used it. The breakfast was good and the staff was friendly. But the hotel needs updating!!

Convenient Needs repairs and updates. Needs new mattresses. Breakfast looked like leftovers…didn’t eat.

Nothing

Location and price Filthy ripped carpet in room

The rooms were nice and clean. The grounds need a lot of work especially around the pool area.

It was beautiful. It\nWas close to the event that I had to go to and a wonderful location. I did not have an elevator for elderly people, but it was still great.

The hotel was ok they are working on it. The breakfast was not great The waffle mix had a bunch of cinnamon in the batter. But if you stay there they charge you a 100.00 dollar deposit for the room key and it's a 3-5 day wait to get the money back.

Scary do not stay here. There are people living in this hotel. It was dirty and stinky and we did not feel safe. The front desk staff was friendly. The pool was dirty. Rocks all over in it.

Receptionist was great, the workers are rude hell.

Location Run down appearance, smells unappealing in hallways.

My room upon check in wasn't actually clean. There was food from someone else's stay there under the bed and I wasn't able to actually enjoy the property not once. The night was staff at check in she didn't seem to helpful or in a good mood.

Parking was good, breakfast ok. The water and beach was wonderful. the grounds could be fabulous with a bit of investment to clean it up a bit and replace old things.

Yes

Breakfast is great, good selection.

Terrible old dirty carpet.Other than that it was clean. Waffles were great. The eggs, sausage,gravy and biscuits not so much! Parking was ok.

The breakfast wasn't good they served the same thing the entire weekend so I really don't know about another kind of breakfast they had chocolate waffles, eggs, biscuits, sausage and looked like cheese grits with of course cereal for the kids and juice. The room was clean which was a surprise along with the refrigerator as well and the shower and tub. The parking was fine, there was a lady there when I first checked she seemed a bit irritable

Room was clean and breakfast was great. But the grounds were unkept and overgrown. It didn’t make a good impression. The staff were polite and welcoming

Even though the property was under renovations, it could have been better kept. Our room didn’t cool off and we didn’t have any soap, shampoo or conditioner in our room. I’m not one to complain or nitpick but I always stay at Quality properties and this was not a very good experience.

The best choice pictures online make you think you're going to a luxury hotel when it's a two star hotel it says it on Google rooms was clean but old staff was very friendly breakfast was mediocre and Limited you had to find parking because it look like a lot of people live there like that's where people stay as if it's a studio apartment wouldn't recommended if you had kids because I was scared the whole time I was there with them being out the room without me yeah not the best choice

It was all right

Everything was good

Family of 4

Great location and well managed

thwe room smell bad. Like wet dog

The experience was nice. Great staff. Breakfast was very nice on the first day. Nice location.

Outside was filthy however inside better the breakfast was great though

Pool was closed. Lounge was closed. The room smelled like urine. The entire building was in poor condition...holes in ceiling and walls, ripped carpet, loose balcony railing, etc

The hotel has been renovated and is beautiful. We stayed in a suite and had family that live there who came to visit. We had plenty of room to eat, play games and enjoy family time.

Clean room

Room was clear, plenty of space, staff excellent, issues with a sheets that were a bit stained, but it’s not life/death. Easy to get to my desired location. Wasn’t there for breakfast and parking was a dream! Hope this helps! Also, pool wasn’t working, but it didn’t effect us.

I went to Florida and the pool was closed!!!

This place is horrible and run down. It has a Nice lobby and a good bed.

Breakfast as pretty tasty. Had cheesy hasbrowns which is good and different for a choice hotel. Seems little rough and worn in place but did its job for the night anf everything worked.

Horrible stay. The tv didnt work. The fridge made this loud ass noise all night long. The bathroom door scraped the floor and you had to literally pick up on it to make it shut. But the worst part was the carpet was installed wrong so it had nails sticking up and my husband stepped on a nail pretty good causing his foot to bleed. Told the hotel the next morning and they only offered to refund 10% of our stay which would be like $10. Won't be staying there again.

Very disappointed

I was not allowed to check in until 4 PM and by then I had to call out of work because they were not prepared and I kept going and repeatedly asking, and they were not ready. And then for my room to have dirty hand fence all over the door jam. And nasty moldy, green and black scum in the shower, and the sliding glass door would not shut all the way if you wanted to walk it and had to stay slightly cracked and was held together with duct tape. The pool was closed. So in Florida you can’t even swim in the pool because it’s closed. Thanks a lot for ruining stay.

The staff was very friendly, and the breakfast was enjoyable. They were doing construction on the property, and the pool was not available. I feel like our sheets were dirty, and there was sand inside of them, but other than that, everything else seemed to be pretty clean.

It wasn't the Taj mahal because it is dated but it wasn't bad at all. If it was updated it would be much better. They were a couple sketchy people around outside that I felt a little weird about, but they were just paying to be there like myself so I'm sure they're not there all the time.

Clean room, very comfortable beds and pillows and pet friendly

Clean rooms

Short overnight stay. Staff was friendly and helpful.

Ben was nice and clean shower was decently the area staff was great breakfast could be a little better!

Great price. Friendly staff. Free breakfast and parking. Good location near water and 10min from airport. Pool was not open - unsure if it was only for day but we werent around to use it anyways. Comfy clean rooms and beds. We would definitely stay there again.

The staff was pleasant property needs work

Breakfast area may have been descent 30-40 years ago. Spread wayyyy out, f/d eggs were rubbery, sausage, juice and waffles…nothing more. Bare minimum. Cups without lids for coffee. Skip this place, anywhere kids be better. Ownership looks like they’re waiting for a disaster so they can collect on insurance $.

Yes

You pay for what you get. Staff was great. Had like a new paint smell, rooms where okay.

The room was clean and welcoming, excellent shower, firm bed and great sleep Just what we needed before 10 hours in a u haul van.

I didn’t stay because their hidden fees were ridiculous. I will say that they did issue my refund timely but I was very disappointed in the hidden fees

Decent hot breakfast. The little game room was nice for the kids.

Everything was clean and front desk was very helpful. Expedia had failed to forward our reservation, but the manager resolved it quickly and even upgraded our room.The breakfast was not excellent but edible.

Room was clean, curtain rods were coming loose from the wall, one of the beds was worn out, when you sat on the comode the door was almost touching your knees and toliet tissue was behind the door. The breakfast was horrible, burndt eggs, green bananas, only loaf bread for toast, scrambled burndt eggs and so was the sausage, strawberry waffles, three kinds of cereal and juice, strong nasty coffee. We didn’t even eat there on Sunday because it was the same as Saturday. Some ceiling tiles were down with buckets sitting under them in the dinning room, others were about to fall. This place is a dump compared to what it use to be. Plastered walls have been patched so many time it's pitiful. There was only one ice machine on the ground level. The clerk behind the counter at check in and out was very nice and helpfull. It is a old motel and those owners don't act like like they care about remodeling. I dont think unless it gets a make over that I will stay there again.

Room was clean, curtain rods were coming loose from the wall, one of the beds was worn out, when you sat on the comode the door was almost touching your knees and toliet tissue was behind the door. The breakfast was horrible, burndt eggs, green bananas, only loaf bread for toast, scrambled burndt eggs and so was the sausage, strawberry waffles, three kinds of cereal and juice, strong nasty coffee. We didn’t even eat there on Sunday because it was the same as Saturday. Some ceiling tiles were down with buckets sitting under them in the dinning room, others were about to fall. This place is a dump compared to what it use to be. Plastered walls have been patched so many time it's pitiful. There was only one ice machine on the ground level. The clerk behind the counter at check in and out was very nice and helpfull. It is a old motel and those owners don't act like like they care about remodeling. I dont think unless it gets a make over that I will stay there again.

I had a great stay for my second time at this property, good staff,clean room.

I had a great stay for my second time at this property, good staff,clean room.

Room was clean and the staff was amazing!

Room was clean and the staff was amazing!

I was deceived.

I was deceived.

Clean

Clean

Hotel was clean and the staff was good. Breakfast was ok but it worked for a night.

Hotel was clean and the staff was good. Breakfast was ok but it worked for a night.

the rooms were very nasty and unclean and had roaches crawling around. The staff was was very rude and kept talking about noise complaints when we weren't that loud. overall a terrible experience. Breakfast was absolutely horrible!

the rooms were very nasty and unclean and had roaches crawling around. The staff was was very rude and kept talking about noise complaints when we weren't that loud. overall a terrible experience. Breakfast was absolutely horrible!

Our room was pet friendly and it had a slight urine smell I'm assuming from the carpet. Good for overnight and a shower.

Our room was pet friendly and it had a slight urine smell I'm assuming from the carpet. Good for overnight and a shower.

The staff was nice. Hotel is old but sheets and towels were clean. Smelled freshly laundered. My problem was the noise. People upstairs stompi

The staff was nice. Hotel is old but sheets and towels were clean. Smelled freshly laundered. My problem was the noise. People upstairs stompi

Bed bugs in first room. Then I got locked in the bathroom in the second room.

Bed bugs in first room. Then I got locked in the bathroom in the second room.

Great price and decent rooms.

Great price and decent rooms.

My flight was cancelled and couldn’t cancel my reservation with hotel

My flight was cancelled and couldn’t cancel my reservation with hotel

The doors had gaps around the frames. The shower head could not be adjusted. Room was clean Bed comfortable

The doors had gaps around the frames. The shower head could not be adjusted. Room was clean Bed comfortable

Bed and pillows comfortable. Breakfast good. Good value.

Bed and pillows comfortable. Breakfast good. Good value.

Friendly staff but the hotel needs a lot of attention. Hallways, lobby, and guest rooms are tired and need a remodel. Easy location to access.

Friendly staff but the hotel needs a lot of attention. Hallways, lobby, and guest rooms are tired and need a remodel. Easy location to access.

The door in the room allowed light in all night long. This was the worst place I’ve ever stayed at.

The door in the room allowed light in all night long. This was the worst place I’ve ever stayed at.

Excellent

Excellent

Room does not look like the pictures. Mold in the bathroom. Bathroom smelled like pee and look like there was pee on the bathroom walls. Room smelled like mold too. The continental breakfast was awful. Do not stay here.

Room does not look like the pictures. Mold in the bathroom. Bathroom smelled like pee and look like there was pee on the bathroom walls. Room smelled like mold too. The continental breakfast was awful. Do not stay here.

The place was okay. The moment we enter the room it kinda smell

The place was okay. The moment we enter the room it kinda smell

Staff was sorry the breakfast was so pathetic

Staff was sorry the breakfast was so pathetic

Room felt humid and smelled humid but other than that really good staff and

Room felt humid and smelled humid but other than that really good staff and

Breakfast was AWFUL sausage was dried out. Bananas were green. Cereals had no healthier options just sugary. Check out staff was rude wanted to give me run around about returning my deposit. Most places just keep a card on file they charged my card and didn’t return it for 2 days

Breakfast was AWFUL sausage was dried out. Bananas were green. Cereals had no healthier options just sugary. Check out staff was rude wanted to give me run around about returning my deposit. Most places just keep a card on file they charged my card and didn’t return it for 2 days

Old, nasty, smelly, unfriendly staff

Old, nasty, smelly, unfriendly staff

Yes

Yes

Everything was good,the only thin they need to adjust the doors,they all get stock

Everything was good,the only thin they need to adjust the doors,they all get stock

The room smelled really bad and didn’t feel quit safe.the ran out of breakfast. We will never return!

The room smelled really bad and didn’t feel quit safe.the ran out of breakfast. We will never return!

All around because it was a quick over night stay, I say a 3.

All around because it was a quick over night stay, I say a 3.

Good and courteous

Good and courteous

Need to add a broader variety of food and the hotel will be A+

The Woman that checked me in was extremely kind and patient. She was very informative and made my check in process very smooth. We plan to stay here again due to that!

The breakfast menu featured sausage, eggs, etc. There was also a courtyard with a patio facing the pool.

Breakfast was good

An hour before check out the room keys quit working and you have to go to the front desk bc

Very clean

The Hotel is off Scenic highway and you can see the freeway that leads to Pace. The hotel needs to seriously renovated but I love that they truly kept it clean but it needs an upgrade.

Room was spotless and the staff was very courteous

You can tell that in its heyday this was a great hotel. It is definitely showing wear. The room was spacious and clean, but general maintenance was a bit lacking. The room could use cleaner carpets, caulking in the bathroom, and insulation in the walls. The staff were wonderful, and breakfast was nice (although I would prefer my scrambled eggs to not be seasoned so much). Still, well worth the price paid.

2 stars because the front desk attendant when we got there was really nice and helpful but I honestly feel like we deserve a credit for this stay- the room we got switched to (after we saw roaches in the first) had a missing glass pane in the sliding door, wouldn’t shut all the way- and made it super noisy all night from the highway so we couldn’t sleep

The staff was great, the room was nasty.😞

I usually stay at the quality inn when I come to visit. It’s nice inside and cozy.

We thought the staff was nice the breakfast was a little disappointing but it wasn't horrible the room kinda had a smell and our balcony railing was loose missing a bolt and a piece of the rail

Very hospitable front deak staff. Common areas and room were clean and tidy. Would have given 5 stars but the room was very moldy smelling and wet in the air and damp carpet.

Check-in was smooth and the room was good. It could have used a chair or couch, but it was good.

Room was dirty, smelled of smoke and very sketchy.

Room is very neat but breakfast is okay no pancakes or gravy or yogurt or fruits and coffee was out

Over cook Too much butter grit and not dune Room is bat smell Bad spring is too old Restroom inside bug (small rouch)

Clean room. Staff very friendly & accommodating. Breakfast was good. Park porch was nice. Wish there was more options in the common area to sit outside.

Clean room and restroom needs better cleaning

Bathroom was tired, but the stay was confortable - with clean bed - and quiet. Breakfast was a disappointment though...

Clean room and quiet.

Good value

The rooms were good, the staff nice. The breakfast was lacking on 2 of the 4 mornings we were there. Would stay there again .

Enjoy my stay. Clean, affordable and very friendly staff. However the free Breakfast was around terrible.

Room in fair condition. Breakfast in May was good. Stayed this time for breakfadt and was so minimal that they had nothing but bread and coffee.was so

TV buttons didn't work, very noisy by the stairs area, I suppose that's normal. It was an ok stay. Very affordable

bathrooms are full of mold the rugs are filthy! I was sitting on the edge of the bed and a cockroach crawled right over my leg!! I’ll never stay in a Quality inn again and if I were you I wouldn’t stay here!!!

Walls thin...slamming doors, loud talking next door after 10.

The staff was friendly. I guess you can say you get what you pay for. The hotel needs to be deep cleaned and updated asap. The shower had mold and the beds are rock solid. The breakfast can’t complain. The area can’t complain.

Mishaps in the toilet, wall had some kinda fecal smeard on the wall. Reported ASAP.t

No cable but everything was good

Was a decent spot for a nights crash. You can tell the property and building are definitely old. All of the staff were super friendly and helpful. Breakfast was only biscuit and gravy, waffles, yogurt.. wish there would have been more options.

for it's reason.Please don't waste your hard earned money only this trash.

It smelled like a wet dog and there were bugs in the bathtub

Nice clean and safe

Great place

The room we were given smelled heavily of mold. We should have requested a different room as my husband ended up sick from the mold. Also the hot water went out and we couldn't shower for a while. I was told they would contact me when the hot water came back on but they never did. Other than that the staff was friendly. The breakfast was decent on the weekend but not so great during the week, no decent protein options. Most of that would have been ok as the price was really reasonable but my husband being so ill by the time we left was very concerning.

The bed was kinda hard and lumpy didn't sleep well while we were there which made me cranky the breakfast was ok

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Amazing clean room great staff even gave us a paper with all the places to go, see and eat🙂🙂🙂🙂

Conveniently located off the freeway, gas station with DQ right across. Rooms are spacious, breakfast is wonderful!

For the price it was a great value

We stayed two nights at this Pensacola Bayview location. Initially, we noticed an odor in the room that resembled smoke; however, it was later identified as water mildew. There should have been a clue to the dehumidifiers located in the hallways. Mildew and moisture increase on the second night. Even the sheets and carpet were all damp. At 5 am I had staff come down to the room to obverse the conditions and she agreed that there was a issue. The clerk on duty recommended that I contact management on Monday for further assistance. On Monday, travel prevented me from making a call; however, I contacted the location on Tuesday. The clerk listens to my issue with our stay but only offered on behalf of management stating policy a 10% discount. I informed her that I did not find this situation satisfactory and requested to speak with a member of management. I was informed that they were not at the location, but she assured me that she would pass along my complaint and contact information. She stated that management would determine whether they needed to contact me again. 24 hrs. As I have not received a follow-up call, I am assuming that the opportunity may no longer be available. I wanted to let the location address the issue before leaving this review on Expedia. The front desk clerk stated that this sounded like a threat, and I assured her it was not a threat but only to give management a chance to hear and resolve the issue.

Clean

Greqt stay

Everything good

My room was okay I guess. It definitely wasn't as bad as a lot of the other reviews made it out to be. It's a hotel not a resort. Convenient location, breakfast was better than most other hotels that I've stayed. My only issue with my room was that it was pretty good size, two beds and still enough room to pitch a tent lol. It would be perfect if it only had furniture i.e. a dresser, a couch, a table. The room was humongous but we had no where to sit other than the beds.

Excellent service and professional staff.

Staff helpful and attentive!

It was convenient to the areas that we wanted to go within an hour either way. No beach access for the walk we wanted to take but there were other ways close by.

Nice staff. Comfortable clean room

Very good

Staff was super sweet, but man. Our room smelled like piss.

Property very dirty and hole in ceiling in dining area and bathtub with rust in it. Wall outlet in room hanging from the wall. Afraid to use it because thought may get electrocuted. Staff unfriendly .

We did like anything about the hotel. We cancel or reservation upon arrival. Please refund our payment for the hotel. Thank

Was told that the cash deposit was only $100 and when I got there it was actually more. The lady that was working was very rude.. she cancelled my stay . I was already aggravated because I was there for a funeral and being a truck driver being able to stay in a room for a few days is so luxurious. I would never recommend this place to nobosy. I did not get a friendly vibe when I walked in

Convevient location,great breakfast with large hot and continental selection

There were roaches in the room. Also I had booked two room one for us and one for my friend thru Expedia. Expedia charged me for both and when my friend checked in they charged her too!

There is no bay view from the bay view room. Room smelled a little moldy/damp. Air condition worked good. Toilet did not flush well. Room decor did not match well. Beds were pretty comfortable and tv worked well. Nice small refrigerator was helpful and a microwave. Everything was clean. For the price, it was ok but some things were misleading. Biggest problem is pool was broken and we didn’t find this out until walking in to check in. This was the main reason we came here. Hotel is about 10 minutes from lots of food places. So that was convenient.

The outlet in the bathroom did not work, phone in room did not work, and the tolietwas leaking . Had to walk to the front desk to inform them of all of the issues the room had.Very old hotel amd it has a musty smell. Pool was closed, and the continental breakfast looked like it was cooked and and recooked Room 145.

There was mold in the shower, a bathroom door that looked like it was kicked in at some point, a terrible smell in the room, heat in the hallways with blower fans, weird white stuff on the floor, and water dripping from the ceiling. There isn’t proper lighting by the outside entry and there were tons of cats on the property crawling all over the cars.

It needs upgrades for sure

Pleasantly surprised what are difference hot breakfast makes in the morning! Waffles and biscuits and gravy. Bed was fine, hot water, fridge and microwave. The hotel is a little dated. Older carpet looks dirty. Stairwell may need some upkeep. Would stay again.

In a very seedy area. Layed out horribly. Dirty.

Hotel is run down no ac in halls. Smells like cigarettes and cigars, has limited breakfast, doors are broken, sinks are cracked, doors have no molding stripping, and overall run down old hotel that is not worth the stay.

It needs paint. Good maintenance, fixing the leaks and removing the smell of mold, that made me uncomfortable 😐

A clean affordable place. Good breakfast, attentive staff

The room smelled like mold, 1st day breakfast was waffle, cereal, and apples only. The 2nd day no breakfast at 6:15am when we were leaving. The pool temp was great but was very dirty and most of the chars were broken

On previous stays there was a good breakfast...eggs, biscuits and gravy, etc. This time there was only sugary cold cerial and hideous chocolates waffles. I'll find a different place to stay on my next trip through.

40 minutes required to get onto the internet. Totally unacceptable.

Convenient location just off I-10. Good breakfast and comfortable room.

Everything was great

Great space with 2 RR and 3 beds but unfortunately there is no

About average for me.

The staff was amazing especially the breakfast crew.

I liked the game room.

N/a

N/A

The property is run down and needs to be updated. The entry ways to the rooms are in strange locations, dirty all around, and the sliding glass doors barely slide.

I wished it had more activities to do that were closer. Otherwise it was a great visit.

Very nice and clean

Felt like I was visiting the projects

It was affordable and convenient

This was one of the greatest places we stayed. Loved the view the poom was always nice. Just a great ace ro stay

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Staff was friendly, hotel needs some updating, leaking ceilings

It was perfect for one night. Easy check in and out. Great breakfast.

Very nic staff.clean

The locks on tlhe sliding doors were horrible, you can tell they've been broken and thrown back on. Definitely overpriced! I would not recommend this hotel to anyone.

Motel needs a deep cleaning. Smelled musty and moldy. However the staff were great. The unexpected $100 fee needs to be put on the website.

Breakfast is awesome,staff is super friendly and helpful. Rooms clean and Pool is great,sc blows cold and the beds are comfy.

Wash the carpet,outdate the A/C

Loved it!!

Everything was ok, but I think it is a bit expensive for the kind of room. The bed was good, but the AC did an horrible noise all night long. And a curtain was missing in the principal room, so it means wake up early due to the sun in the room.

-A lot of missing ceiling tiles and buckets catching water -needs attention/upgrade -homeless man siting in lounge on pillows (preventing bed sores) -fridge no working -no phone in room -under staffed -filthy rooms -smell of marijuana -no type of security

This property was not the hotel I reserved, very disappointed

As soon as you arrive you see the property is unkept, glass doors are smudged. The lobby was nice though. The room was horrible, the only thing that was nice was the bed. Restroom in need of a major overhaul. Mold on the wall. Walls dirty. Light fixture was blinking. Can’t believe it got a good rating. We would never stay there again. We have stayed at other Quality Inns and they were great.

This property was disgusting and the staff were rude. The carpet was mushy. No elevator sheets were dirty, shower was dirty. Mattress wss stained and dirty. Furniture wss outdated and mix match.. smelled like spoiled milk

Good hotel with cheap rate!

It was comfort and clean

Old floor slick as when wet in bathroom

Booked late just needed a place to sleep for the night. Place is rundown, smells horrible and has roaches crawling on the walls. No soap or shampoo in the restroom. Do not stay here!

The bed was super comfortable and the room was very spacious! The only problem we had was the tub did not drain well while taking a shower.

Friendly staff. So dirty. Carpet smells terrible. Beds had long hairs and short dog-lime hairs all in the sheets. Sheets pilling. Breakfast dirty. Apple juice was fermented and we got sick from it.

The light was not working for the entryway . They could not fix it . We were offered a room on the second floor but they had no elevator .

It was conveniently located, so we didn't have to go far to visit the places, like the beach. It was clean, but we were in a handicap room and the bars near the toilet were too close. Made it a bit inconvenient to use the bathroom. The top shower head was not adjustable and the mobile shower head was slightly clogged with minerals and didn't produce a great shower spray. But all I all a decent stay.

bed is comfortable,front desk people are nice,location is not that close to beaches. just need update on carpet and clean up cigarette outside.

Loved how every room has a balcony or porch!

The hotel is run down, cracks in the foundation and dirty. Definitely not worth $160 a night. More like a smokers inn motel. Would not return. Hotel needs to be renovated. Only good for a night and even then it is not worth it. Would not stay again.

Great value. Great location. Friendly and courteous staff. No complaints, but some areas could use a refresh.

Breakfast was horrible old dried out eggs. Inetable sausage patty. Its poor quality was only surpassed by the rude and bad attitude of the lady attending it.

Bathroom door won’t close, patio door won’t open, sink won’t drain free breakfast terribleNever ever stay here. Saw drug deals in parking lot. Unknown person knocking on our room door

Staff was great. Bathrooms could use an upgrade but would definitely stay here again.

The room was terrible. And the hot breakfst was terrible..would not stay thete again.

Staff is very friendly and efficient. They catered to our needs and seemed concerned about our comfort. The room was clean and the A/C kept the room very comfortable. Bed was comfortable with plenty of pillows. Plenty of towels in the bathroom. Everything was very clean.

Over all its nice, good and affordable

Staff is excellent. The grounds are clean. The room was clean but old and not well maintained. Way too expensive for the quality of the room. I’m so surprised that they require a $100 deposit that I won’t get back for 5 days to stay in this.

Very clean hotel and very delicious breakfast!

The mold and mildew around the bathtub and drain stopper was broken. The door out to the pool area was very difficult to open and there was a big whole in the faux grass on the patio.

The hotel had roaches. The bed sheets were dirty. We couldn't stay. I ended up loosing my money because I booked thru Expedia and the hotel was not able to do the refund.

Just ok

Quiet, convenient location around food places and Walmart. The staff was really friendly, the rooms doesn’t have the best lighting, just the table top lamps. The inside looks better than the outside. Overall 7/10, would stay here again.

While the front desk agents were friendly and welcoming, the condition of the room and hotel facilities overshadowed their hospitality. The blow dryer in the room was outdated and appeared unstable, making it feel unsafe to use. Additionally, the fixtures throughout the room were beyond their usable lifespan and should not be in operation, especially by U.S. standards. The breakfast area was spacious but not well-maintained or cleaned, which detracted from the overall experience. Overall, the stay felt unsafe and uncomfortable. The conditions in the room made it difficult to sleep or feel at ease. I would not recommend this property without major renovations and a thorough deep cleaning.

Old and poorly maintained. Mold in several areas of the bathroom.

It was ok great staff we arrived on a Thursday and the pool was out the entire time we was there 2 days before we checked out the pool was up and running but we was there for 8 days its the middle of the summer and no pool the price we paid was for the pool and Bayview is not such a Bayview the trees hiding the view

Staff were okay. The room was outdated and smelt like smoke. The bed linen was very wrinkly and looked as though it had already been slept in and just made up again. I did not feel overly safe outside the room and would not go back again.

Okay the food was good in the morning It definitely needs renovation, but with a little hard work, it could be a great place.

Service is good.

Easy access to highway

That day was OK, but they had roaches in the bathtub

This hotel looked nothing like what was pictured on the Expedia app. Rooms were dirty I had a rotten apple behind the desk property was in poor condition worst of all no elevators

It’s was okay it’s wasn’t that’s much ideal what’s gonna to be an expect I’ll give it out like a four star the game room was pretty cool.

This property is in a great spot by the bay if you are wanting to be close to amenities. However, upon booking I was charged before arrival which warranted distrust from them. On a separate note, the beds were extremely uncomfortable and I found trash under the bed from the previous guest that wasn't cleaned, stains on the linens indicating they weren't laundered and I also spotted a small bug on the other bed I didn't sleep on. The pool also was not working when I checked in which was the reason I chose this motel. Quality never fails me but this time it did. There are other motels that I'm sure have better standards, choose something else. You've been warned.

Tub did not drain, sink was slow also. Swimming pool was closed for maintenance.

Good

No disclose security deposit until checking in