Hampton Inn & Suites Pensacola I-10 N at Univ. Town Plaza
About Hampton Inn & Suites Pensacola I-10 N at Univ. Town Plaza
Conveniently located near beaches and attractions in Pensacola, Florida, and moments from the University Mall, this hotel features free high-speed internet access and a free hot breakfast every morning. Hampton Inn and Suites Pensacola features an outdoor swimming pool. After a busy day, guests can relax in a comfortable Cloud Nine bed and watch cable TV. Access to an off-site fitness center is provided. Attractions such as the Gulf Islands National Seashore and Pensacola Beach are within a short drive of the Pensacola Hampton Inn and Suites. Guests can also explore the National Museum of Naval Aviation or discover the historic buildings of Pensacola Village.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable beds, and friendly staff. The breakfast is also frequently praised. However, several guests have expressed dissatisfaction with the ongoing construction and renovations, which have caused noise disturbances and inconveniences. Some guests have also complained about unfriendly staff and difficulties with check-in.
- Cleanliness
- Comfortable beds and good AC
- Ongoing construction and renovations causing disturbances
- Unfriendly staff and check-in issues
- 3/5
The room feels so humid and the shower doesn’t work very well
- 3.5/5
Good
- 4/5
Very good
- 5/5
Very comfortable, the staff so nice and kind, all the building so clean and the breakfast delicious
- 5/5
Convenient location and clean rooms. Staff are always friendly and willing to provide assistance. Great breakfast menu.
- 4.5/5
Very nice room and excellent...
- 5/5
Very helpful staff. Convenient place for dining. Enjoyed the pool
- 4/5
Good
- 5/5
We loved everything about our stay. Room was nice the staff were very friendly. Everything was clean. Everything was great other than our pillows were a little flat.
- 5/5
We loved everything about our stay. Room was nice the staff were very friendly. Everything was clean. Everything was great other than our pillows were a little flat.
- 5/5
I like breakfast cause it was different meals and the personal were kindnesses
- 4/5
The room was clean and the breakfast was good. Very close to West Florida Hospital where our son had surgery. No issues
- 5/5
The hot breakfast was great! I loved having access to the Fitness room. The room was nice and clean. The front desk staff was great! Housekeeping did come in and get the trash and exchange towels, but did not make the bed.
- 5/5
Exceptional
- 5/5
We came to Pensacola for a graduation , and the location was perfect. Very good breakfast, comfortable bed, clean and quiet room. What I want to mention that impressed us is the staff. They are very friendly and helpful. We planned to have a gathering in a park with family and friends after graduation, but it rained every day we were there. We asked the staff if we could use the breakfast area for the meeting in the afternoon, and they did let us do it. We thank you very much, Manager Latasha and the lady who checked us in late at night( we didn't ask her name)
- 5/5
We came to Pensacola for a graduation , and the location was perfect. Very good breakfast, comfortable bed, clean and quiet room. What I want to mention that impressed us is the staff. They are very friendly and helpful. We planned to have a gathering in a park with family and friends after graduation, but it rained every day we were there. We asked the staff if we could use the breakfast area for the meeting in the afternoon, and they did let us do it. We thank you very much, Manager Latasha and the lady who checked us in late at night( we didn't ask her name)?. Next time we will be in town this is going to be the only hotel we'll stay in.
- 3/5
The breakfast area was clean and the food fresh. The window leaked all night long and we called repeatedly and nothing was done and then they said they would fix it the next morning and it was not fixed the entire time that we were there. We had used all the towels to stop the water from dripping and they said come down and get new ones cause there’s nobody to bring any up to you at 10 o’clock at night. The cabinet was hanging off of the hinges. It was broken when we arrived in the room, but it became an issue because it was the one the door that goes in front of the refrigerator so it hung off right in the middle of the room the whole time as well.
- 3/5
The breakfast area was clean and the food fresh. The window leaked all night long and we called repeatedly and nothing was done and then they said they would fix it the next morning and it was not fixed the entire time that we were there. We had used all the towels to stop the water from dripping and they said come down and get new ones cause there’s nobody to bring any up to you at 10 o’clock at night. The cabinet was hanging off of the hinges. It was broken when we arrived in the room, but it became an issue because it was the one the door that goes in front of the refrigerator so it hung off right in the middle of the room the whole time as well.
- 5/5
The hotel was nice, room was very spacious. Would stay here again
- 5/5
.
- 3/5
My only complaint is that the room had a musty smell to it. I'm just hoping it didn't have mold. When we came in they had it hot in there, so maybe that's why it had a musty smell.
- 3/5
The location was nice, close to a lot of things. The breakfast was okay. The room was clean. I didn't deal with the staff too much, but the people at the front desk were pretty nice. My only complaint is that the room had a musty smell to it. I'm just hoping it didn't have mold. When we came in they had it hot in there, so maybe that's why it had a musty smell.
- 4.5/5
Great we stay here 2x...
- 4.5/5
Great we stay here 2x a year
- 4/5
It was ok. Not the best Hampton I have stayed at. The bed seemed old and worn out. Staff wasn’t very friendly. Just a mediocre experience.
- 2/5
Checked into my room and it smelled like DOG. I called the front desk and asked if a different room was available because it smelled. The staff apologized and put me into another room. When I entered the new room the floor was sticky. I thought maybe I picked up something from the hallway because it and the elevator floor appeared dirty. I took a wet hand towel and ran it across the floor with my feet and it was so dirty you can see my shoe imprints. Mind you only the entryway and bathroom was tile. I had to clean the toilet seat because it had dirty butt residue. All night long and early morning we could hear a child running back and forth above our room. The best part of our stay would be the late checkout time at noon but at 11:47am housekeeping knocked on our door asking what time are we checking out.
- 5/5
Exceptional
- 5/5
Wonderful place to stay
- 5/5
This is our “go-to” place to stay when we visit our family in Pensacola. The staff is so friendly and the accommodations are always just what we have come to expect. And it is close to wonderful shopping and dining.
- 5/5
This is our “go-to” place to stay when we visit our family in Pensacola. The staff is so friendly and the accommodations are always just what we have come to expect. And it is close to wonderful shopping and dining.
- 5/5
I was there this past weekend with our NJROTC Unit for Navy Nationals. The staff was very personable and accomodating. Breakfast was wonderful and all of our cadets had a great experience. Thank you!
- 5/5
Clean, the staff was great and the breakfast was too. Nothing. No issues.
- 5/5
Clean, the staff was great and the breakfast was too. Nothing. No issues.
- 5/5
Very pleased. Would stay again!
- 4/5
good condition
- 5/5
Exceptional
- 4.5/5
Nice. No complaints. NA
- 4.5/5
Nice. No complaints. NA
- 4/5
Dusty desk and light fixtures.
- 4/5
Staff was friendly and helpful. Dusty desk and light fixtures.
- 3/5
Large room. Old building. Bad plumbing
- 5/5
Exceptional
- 5/5
Stay was great. Room was clean. Stay was super nice.
- 5/5
Comfortable beds, size of room, set up of room The microwave needs replacing there is something wrong with its door. The scrambled eggs were overcooked and not good.
- 4.5/5
Bed was really firm and the pillows were flat
- 4/5
Decent
- 5/5
Great staff
- 5/5
Great staff
- 4/5
Nice
- 4/5
Nice
- 5/5
Nice rooms , bed was comfortable, room was clean , overall the hotel was perfect they have the best breakfast
- 5/5
Nice rooms , bed was comfortable, room was clean , overall the hotel was perfect they have the best breakfast
- 5/5
Laura was absolutely incredible from check in to check out. All of our needs were met before we walked through the doors and everything we may have forgotten was available. The suite was perfect and so comfortable. Breakfast was delicious and the staff keeping things stocked were so courteous and on top of things. So thnakful to the wonderful staff. We will definitely come back if we stay in the area again!
- 5/5
Laura was absolutely incredible from check in to check out. All of our needs were met before we walked through the doors and everything we may have forgotten was available. The suite was perfect and so comfortable. Breakfast was delicious and the staff keeping things stocked were so courteous and on top of things. So thnakful to the wonderful staff. We will definitely come back if we stay in the area again!
- 3/5
Asked for help with their printer and was treated in a very condescending way. Eye roll, the whole bit. She needs a lesson in grace...
- 3/5
Asked for help with their printer and was treated in a very condescending way. Eye roll, the whole bit. She needs a lesson in grace...
- 5/5
They staff was very friendly
- 5/5
They staff was very friendly
- 3.5/5
Front door auto opening did not work ,,, knocked on door .... ignored by front desk.... had an appointment so had to leave without being able to get what I needed from my room
- 5/5
Friendly welcoming staff. Good coffee clean and safe All good
- 3.5/5
The bed was not as comfortable as a normal Hampton Inn property.
- 4/5
Cleanliness & staff Pillow were uncomfortable & bed was too firm
- 5/5
Breakfast was great and staff were friendly
- 5/5
Breakfast was great and staff were friendly
- 3/5
I liked the hotel, but it was annoying that the toilet had a weak flush. I was also startled when a false fire alarm suddenly went off and then stopped during my stay. The staff were friendly, the room and hotel were clean, the bed was comfortable, and the breakfast was nice.
- 3/5
I liked the hotel, but it was annoying that the toilet had a weak flush. I was also startled when a false fire alarm suddenly went off and then stopped during my stay. The staff were friendly, the room and hotel were clean, the bed was comfortable, and the breakfast was nice.
- 5/5
The bagels and bread were stale. The rest of the breakfast was fine.
- 5/5
The bagels and bread were stale. The rest of the breakfast was fine.
- 4/5
Staff at check in was great. Shower not so much..warm water and it didn't drain well. Breakfast was good
- 4/5
Staff at check in was great. Shower not so much..warm water and it didn't drain well. Breakfast was good
- 4/5
The staff was very friendly, the room large and clean with comfortable beds, and breakfast was good for an included breakfast.
- 4/5
The staff was very friendly, the room large and clean with comfortable beds, and breakfast was good for an included breakfast.
- 5/5
Professional staff who were very helpful and friendly.
- 5/5
Professional staff who were very helpful and friendly.
- 5/5
Great location with very friendly staff. Our room was clean, comfortable, and quiet.
- 3/5
wifi fast, staff are nice,
- 3/5
wifi fast, staff are nice,
- 5/5
NA
- 3/5
She was very friendly. Kind of like meeting a sister from another mother. Couldn’t find a better person as a front desk clerk. Room was very clean and tidy. Hoping breakfast tomorrow morning will be equally satisfying.😎
- 3/5
She was very friendly. Kind of like meeting a sister from another mother. Couldn’t find a better person as a front desk clerk. Room was very clean and tidy. Hoping breakfast tomorrow morning will be equally satisfying.😎
- 5/5
The breakfast at this location was outstanding. Me Fanny did her job every morning. The elevator is a little slow
- 5/5
The room was clean. The staff was very helpful. Loved the complimentary breakfast.
- 5/5
The room was clean. The staff was very helpful. Loved the complimentary breakfast.
- 4.5/5
Location, food and allow pets Can’t think of anything
- 5/5
The hot breakfast was one of the reasons we chose to stay here. It was excellent. Mrs. Phanny did her thing with them grits.
- 5/5
Yes
- 5/5
Yes
- 5/5
Very nice room - clean with comfortable mattress. Good breakfast.
- 5/5
Very nice room - clean with comfortable mattress. Good breakfast.
- 5/5
Check-in was quick and easy, staff very courteous room was very clean, spacious and up-to-date
- 5/5
Check-in was quick and easy, staff very courteous room was very clean, spacious and up-to-date
- 4/5
It was as expected.
- 4/5
It was as expected.
- 5/5
Not spotless but the rooms were so quiet never knew other dogs were there. Comfortable and super friendly staff.
- 5/5
Not spotless but the rooms were so quiet never knew other dogs were there. Comfortable and super friendly staff.
- 5/5
Hotel was dated but it was so clean it didn’t make much difference to me.
- 5/5
Hotel was dated but it was so clean it didn’t make much difference to me.
- 1/5
Blue Angels show was canceled due to government shutdown. Canceled my reservation, but was told it was non refundable.
- 1/5
Blue Angels show was canceled due to government shutdown. Canceled my reservation, but was told it was non refundable.
- 5/5
Room was great, shower perfect, quiet, great location. friendly staff. Don't think I could ask for more.
- 5/5
Room was great, shower perfect, quiet, great location. friendly staff. Don't think I could ask for more.
- 5/5
I love this hotel...its clean cozy quiet...I took off a point because my toilet kept stopping up🙄..other than that I would stay again..nice breakfast n staff...clean clean clean..
- 5/5
I love this hotel...its clean cozy quiet...I took off a point because my toilet kept stopping up🙄..other than that I would stay again..nice breakfast n staff...clean clean clean..
- 5/5
Everything! The room was perfect
- 5/5
Everything! The room was perfect
- 4/5
Breakfast, no eggs
- 4/5
Breakfast, no eggs
- 5/5
loved the breakfast so much to pick from no one should walk away saying they didn'[t have anything i liked. Breakfast was delicious
- 5/5
loved the breakfast so much to pick from no one should walk away saying they didn'[t have anything i liked. Breakfast was delicious
- 5/5
The room was spotless, the front desk man at night was outstanding. He was friendly, helpful and had a warm smile. The breakfast was great. Food was hot and plentiful. The dining and serving areas were spotless. Really enjoyed it here.
- 5/5
The room was spotless, the front desk man at night was outstanding. He was friendly, helpful and had a warm smile. The breakfast was great. Food was hot and plentiful. The dining and serving areas were spotless. Really enjoyed it here.
- 5/5
Clean and quiet. Easy to get to the airport.
- 5/5
Clean and quiet. Easy to get to the airport.
- 5/5
We were greeted at the front deck by Tasha who greeted us with a big smile and was extremely helpful. The staff that we met were very friendly. Only complaint was that the bed was a little too firm for my husband.
- 5/5
We were greeted at the front deck by Tasha who greeted us with a big smile and was extremely helpful. The staff that we met were very friendly. Only complaint was that the bed was a little too firm for my husband.
- 4/5
Quiet
- 4/5
Quiet
- 5/5
Very nice room, breakfast was complimentary and better than most other hotel breakfasts. Very pleasant check-in staff also.
- 5/5
Very nice room, breakfast was complimentary and better than most other hotel breakfasts. Very pleasant check-in staff also.
- 5/5
Nice place
- 5/5
Nice place
- 5/5
Breakfast was amazing the kids enjoyed how clean the pool was!!! Excellent staff members!!! Great Hotel will be staying again!!
- 5/5
Breakfast was amazing the kids enjoyed how clean the pool was!!! Excellent staff members!!! Great Hotel will be staying again!!
- 4/5
The suite was amazing! Had the perfect amount of space for our family. I was just sad they didn’t have biscuits at breakfast like other Hampton Inns.
- 4/5
The suite was amazing! Had the perfect amount of space for our family. I was just sad they didn’t have biscuits at breakfast like other Hampton Inns.
- 5/5
Room was very clean and spacious. Had to ask for a few more pillows because they were very flat and not very supportive. Breakfast was very good with lots of choices. Coffee available all day and cookies were available at front desk every afternoon. Staff was very friendly. The pool was dirty and the water level was very low the day we were there. Overall a great stay!!
- 5/5
Room was very clean and spacious. Had to ask for a few more pillows because they were very flat and not very supportive. Breakfast was very good with lots of choices. Coffee available all day and cookies were available at front desk every afternoon. Staff was very friendly. The pool was dirty and the water level was very low the day we were there. Overall a great stay!!
- 5/5
Loved it!
- 5/5
Loved it!
- 5/5
Very close to restaurants and easy access to interstate to go to attractions
- 5/5
Very close to restaurants and easy access to interstate to go to attractions
- 5/5
Clean and a nice place to stay. Very good breakfast
- 5/5
Clean and a nice place to stay. Very good breakfast
- 5/5
Solid A
- 5/5
Solid A
- 5/5
I like how everything I needed was access through my phone. Never had to go to the front desk
- 5/5
I like how everything I needed was access through my phone. Never had to go to the front desk
- 5/5
Great enjoyed
- 5/5
Great enjoyed
- 5/5
Breakfast was wonderful after a great night sleep. Coffee was very good. I would have liked the staff to be more familiar with the restaurants in the area.
- 5/5
Breakfast was wonderful after a great night sleep. Coffee was very good. I would have liked the staff to be more familiar with the restaurants in the area.
- 4/5
Parking is a little cramped but the hotel is close to the interstate and dinning options.
- 4/5
Parking is a little cramped but the hotel is close to the interstate and dinning options.
- 5/5
- 5/5
- 4/5
Good
- 4/5
Good
- 5/5
Clean, nice desk staff, good breakfast and good area
- 5/5
Clean, nice desk staff, good breakfast and good area
- 5/5
Everything was very clean, the staff was friendly and breakfast was a little different every day, but always very good. There were consistent hot and cold ootions. Coffee and tea were available at all times. The daily take along snack bags were a pleasant surprise! We stayed 4 days and on day 2 staff left a set of fresh towels without us asking which was much appreciated.
- 5/5
Everything was very clean, the staff was friendly and breakfast was a little different every day, but always very good. There were consistent hot and cold ootions. Coffee and tea were available at all times. The daily take along snack bags were a pleasant surprise! We stayed 4 days and on day 2 staff left a set of fresh towels without us asking which was much appreciated.
- 5/5
Staff was super friendly, and the place was very nice and clean. The breakfast was great as well and had something for everyone. Would absolutely stay here again.
- 5/5
Staff was super friendly, and the place was very nice and clean. The breakfast was great as well and had something for everyone. Would absolutely stay here again.
- 5/5
Staff was friendly and helpful. Breakfast was great every morning. My room was spotless as well as the lobby, hallways and laundry facility.
- 5/5
Staff was friendly and helpful. Breakfast was great every morning. My room was spotless as well as the lobby, hallways and laundry facility.
- 5/5
Very satisfied. Would definitely stay here again.
- 5/5
Very satisfied. Would definitely stay here again.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
It was excellent accommodation and wonderful breakfast
- 5/5
It was excellent accommodation and wonderful breakfast
- 5/5
Wonderful staff. We were greeted by Laura, she was friendly, informative and really seemed as though she loved her job. The common area was very clean with complimentary coffee upon arrival. Our room was spacious, clean and welcoming.
- 5/5
Wonderful staff. We were greeted by Laura, she was friendly, informative and really seemed as though she loved her job. The common area was very clean with complimentary coffee upon arrival. Our room was spacious, clean and welcoming.
- 4/5
I had like the proximity to the airport. Expensive hotel considering the property.
- 4/5
I had like the proximity to the airport. Expensive hotel considering the property.
- 5/5
As soon as we walked in, the person at the front door was pleasant. Great sense of humor. We felt welcomed and that made a world of difference. I could see myself coming back here. The room was nice and clean and we enjoyed our stay. I recommend it to anyone.
- 5/5
As soon as we walked in, the person at the front door was pleasant. Great sense of humor. We felt welcomed and that made a world of difference. I could see myself coming back here. The room was nice and clean and we enjoyed our stay. I recommend it to anyone.
- 5/5
Staff was very nice and friendly.
- 5/5
Staff was very nice and friendly.
- 5/5
We stayed here for our trip to the Snowball Derby and couldn't have asked for a better experience. The hot breakfast was great and they had coffee and hot water available all day which was perfect for us to take to the track on the really cold days. Staff was friendly and helpful! We will definitely be back!
- 5/5
We stayed here for our trip to the Snowball Derby and couldn't have asked for a better experience. The hot breakfast was great and they had coffee and hot water available all day which was perfect for us to take to the track on the really cold days. Staff was friendly and helpful! We will definitely be back!
- 5/5
Comforter had stains
- 5/5
Comforter had stains
- 4/5
Clean, quiet room and a good breakfast. Couldn’t ask for more.
- 4/5
Clean, quiet room and a good breakfast. Couldn’t ask for more.
- 5/5
Very friendly and helpful staff. Clean and very modern hotel. EXCELLENT breakfast!!
- 5/5
Very friendly and helpful staff. Clean and very modern hotel. EXCELLENT breakfast!!
- 5/5
It was by far the best hotel we have stayed at. There wasn't one thing negative about our experience
- 5/5
It was by far the best hotel we have stayed at. There wasn't one thing negative about our experience
- 3/5
Bathroom floor was sticky and dirty. We asked the front desk to mop the floor around 6 PM and were told there was no housekeeping at that time.
- 3/5
Bathroom floor was sticky and dirty. We asked the front desk to mop the floor around 6 PM and were told there was no housekeeping at that time.
- 5/5
Great stay, good breakfast, clean hotel, convenient location, close to alot of food and stores.
- 5/5
Great stay, good breakfast, clean hotel, convenient location, close to alot of food and stores.
- 5/5
excellent
- 5/5
excellent
- 3/5
Only had handicamp rooms available making taking a shower very difficult. Had to go to the front desk for wash cloths and towels since there was no room service.
- 3/5
Only had handicamp rooms available making taking a shower very difficult. Had to go to the front desk for wash cloths and towels since there was no room service.
- 5/5
Staff was friendly and answered my questions. I appreciate the fact that we were allowed to check in a bit early as we arrived in town a couple hours ahead of schedule
- 5/5
Staff was friendly and answered my questions. I appreciate the fact that we were allowed to check in a bit early as we arrived in town a couple hours ahead of schedule
- 5/5
Room was great, breakfast was wonderful. Location was great for us, plenty of restaurants to choose from.
- 5/5
Room was great, breakfast was wonderful. Location was great for us, plenty of restaurants to choose from.
- 4/5
It was good and in a good location.
- 4/5
It was good and in a good location.
- 5/5
Breakfast had a lot of great options. The rooms were also very clean.
- 5/5
Breakfast had a lot of great options. The rooms were also very clean.
- 5/5
The Breakfast Lady was inspirational and impressive. She arrived at the Hotel circa 4AM and by 6AM had the best "down-home" Breakfast I've had on-the-road...ever! And..she was knowledgeable, conversant, circulated amongst customers, was genuinely concerned about our satisfaction with her efforts and the Hotel's comfort.. She wanted us all to start our day with a full tummy and positive attitude: robust coffee, juice low-fat milk, half-&-half, eggs of several styles, sausage, bacon, self-made waffles, jam/jelly/syrup, English muffins, toast, cereal;, oatmeal with cinnamon/ raisens & sliced almonds, Greek yogurt and 5 kinds of fresh fruit...the morning-news on TV. Hellofa experience. She deserves a raise.
- 5/5
The Breakfast Lady was inspirational and impressive. She arrived at the Hotel circa 4AM and by 6AM had the best "down-home" Breakfast I've had on-the-road...ever! And..she was knowledgeable, conversant, circulated amongst customers, was genuinely concerned about our satisfaction with her efforts and the Hotel's comfort.. She wanted us all to start our day with a full tummy and positive attitude: robust coffee, juice low-fat milk, half-&-half, eggs of several styles, sausage, bacon, self-made waffles, jam/jelly/syrup, English muffins, toast, cereal;, oatmeal with cinnamon/ raisens & sliced almonds, Greek yogurt and 5 kinds of fresh fruit...the morning-news on TV. Hellofa experience. She deserves a raise.
- 5/5
Quick over night stay on the way to St Augustine. Room was fresh and clean and staff was super nice. Breakfast was hot and fresh and better than most hotels we have stayed at.
- 5/5
Quick over night stay on the way to St Augustine. Room was fresh and clean and staff was super nice. Breakfast was hot and fresh and better than most hotels we have stayed at.
- 5/5
Excellent Hotel!
- 5/5
Excellent Hotel!
- 3/5
Staff friendly but hotel needs upgrades the bathroom especially
- 3/5
Staff friendly but hotel needs upgrades the bathroom especially
- 5/5
Good
- 5/5
Good
- 4/5
- 4/5
- 5/5
We depend on Hampton Inns for consistent good service and comfort. The breakfasts are always tasty.
- 5/5
We depend on Hampton Inns for consistent good service and comfort. The breakfasts are always tasty.
- 5/5
We always stay at this location every year. After trying others that are just plain nasty, we have fallen in love with this location & it’s our go-to. Ms Fancy in the dining area is so nice. We look forward to talking to her every visit. Bkft is great alternating sausage and bacon and always offering eggs, oatmeal, waffles, toast, bagels, muffins, cereal, scones, yogurt, juice , coffee. There’s a water refill station on the 1st floor by the restrooms. The towels in the rooms are fluffy and smell so nice. Room is super clean. Outdoor pool is clean. Restaurants at the end of the block.
- 5/5
We always stay at this location every year. After trying others that are just plain nasty, we have fallen in love with this location & it’s our go-to. Ms Fancy in the dining area is so nice. We look forward to talking to her every visit. Bkft is great alternating sausage and bacon and always offering eggs, oatmeal, waffles, toast, bagels, muffins, cereal, scones, yogurt, juice , coffee. There’s a water refill station on the 1st floor by the restrooms. The towels in the rooms are fluffy and smell so nice. Room is super clean. Outdoor pool is clean. Restaurants at the end of the block.
- 4/5
Quiet, easy stay. They are under construction, heavy equipment in the parking lot, but no noise at night. Good size breakfast.
- 4/5
Quiet, easy stay. They are under construction, heavy equipment in the parking lot, but no noise at night. Good size breakfast.
- 5/5
It was sufficient
- 5/5
It was sufficient
- 3/5
Property is under renovations…..most likely would have chosen another hotel.
- 3/5
Property is under renovations…..most likely would have chosen another hotel.
- 5/5
Great location and accommodations.
- 5/5
Great location and accommodations.
- 3/5
The room was clean. But the staff wasn't friendly and the hotel was difficult to find. The directions given did not get me to the hotel properly, I drove around exhausted from my day's drive until I finally recognized the building by the scaffolding in the front.
- 3/5
The room was clean. But the staff wasn't friendly and the hotel was difficult to find. The directions given did not get me to the hotel properly, I drove around exhausted from my day's drive until I finally recognized the building by the scaffolding in the front.
- 5/5
Great customer service!
- 5/5
Great customer service!
- 2/5
Had crime seen take on back door looks like the property is under construction.
- 2/5
Had crime seen take on back door looks like the property is under construction.
- 2/5
Property is being renovated. Workers at ur window at 8am. Bathroom toilet is low too ground, no exhaust fan, styrofoam cups??? Temp system is poor. Breakfast left alot to be desired.
- 2/5
Property is being renovated. Workers at ur window at 8am. Bathroom toilet is low too ground, no exhaust fan, styrofoam cups??? Temp system is poor. Breakfast left alot to be desired.
- 2/5
Under construction and no hot water in showers. Breakfast was limited and no discount for inconvenience of remodeling
- 2/5
Under construction and no hot water in showers. Breakfast was limited and no discount for inconvenience of remodeling
- 2/5
This property looks great from the front as you pull up to the front entrance . As you enter the front door , there is a sign saying that the property is starting a renovation . We stayed 4 nights . The last 2 days there were construction guys everywhere and hammering and drilling just outside our room . Phone calls to manager were answered but Stephanie Love did nothing to mitigate the irritating noises . DO NOT STAY AT THIS HOTEL for the next 30 days . The management here is really bad .
- 2/5
This property looks great from the front as you pull up to the front entrance . As you enter the front door , there is a sign saying that the property is starting a renovation . We stayed 4 nights . The last 2 days there were construction guys everywhere and hammering and drilling just outside our room . Phone calls to manager were answered but Stephanie Love did nothing to mitigate the irritating noises . DO NOT STAY AT THIS HOTEL for the next 30 days . The management here is really bad .
- 5/5
Exceptional service
- 5/5
Exceptional service
- 5/5
No problems!
- 5/5
Location is good and staff very friendly
- 5/5
Great hotel. Room was comfortable and well equipped. Bed was comfortable. Breakfast was wonderful. Will stay here again next time I’m needing a hotel in Pensacola.
- 5/5
This has to be the best motel we have stayed in in a long time. The place was very clean, the staff was super friendly and this was definitely the best breakfast bar ever!
- 5/5
Liked the modern furniture and comfy bed. Delicious breakfast, too.
- 5/5
Good service
- 5/5
The staff was very helpful
- 5/5
Spectacular experience. Breakfast was excellent! Staff very attentive!
- 5/5
I am very pleased with my stay at the Hampton. The staff was very friendly and helpful. Check-in was done with little effort. My room was impressive - plenty of space and linens, comfortable beds. The breakfast provided a smorgasbord of foods from which to choose. The ladies was so nice as they greeted us and resupplied the dishes. This was the second time I stayed at this Hampton, and I was not disappointed at all.
- 5/5
All around great stay.
- 5/5
Great
- 4/5
Receptionist was terrible
- 5/5
This property is quiet and the hotel is very clean and the staff is friendly. I have stayed here twice now and both times were great.
- 5/5
My husband and I loved this hotel! It was very clean, updated and the beds were very comfy. Free breakfast in the morning and in a good location. Would stay again!
- 5/5
Great place! Great staff! Great breakfast! Will be back for sure! And dog friendly woof, woof!
- 5/5
Staff was excellent
- 5/5
Great place to stay. Convieniant todining and shopping. Clean hotel and quiet.
- 5/5
Tasha checked us in and was friendly, she even laughed at our corny jokes! She was great. Check in had a hiccup, but she was diligent through it, asked for assistance, and we were soon ready to go. Our room was clean and quiet! We would stay again.
- 5/5
Great Place to Stay!
- 5/5
This is a good hotel. We always enjoy staying at Hampton Inn & Suite properties.
- 5/5
The reviews are right on… this hotel deserves the 5 stars that most are giving. And as far as continental breakfasts go, this one is very good… the omelets were excellent.
- 5/5
Really friendly staff and very clean room.
- 5/5
Nice property and great staff
- 5/5
The staff were very friendly and professional. The lobby and our room were very clean! Our stay was nice and quiet and peaceful. Highly recommend!
- 5/5
Enjoyed the stay. Staff friendly and helpful.
- 5/5
Good comfortable location
- 4/5
Good stay all around.
- 3/5
The beds were comfortable, and the breakfast was great, and the lady taking care of the breakfast was wonderful! I thought about calling to find out if there has been a major change, I'm willing to give them the benefit a one off situation, but if this is the new norm, we will have to find different semi-annual accommodations.
- 5/5
The staff was fantastic, very friendly and helpful. The property was in a safe, quiet area with shopping and restaurants nearby. The facility was very clean and new in appearance. The room was comfortable. Great selection of TV options. Overall, very good experience.
- 5/5
Breakfast had good choices. Room was clean and comfortable. Would definitely stay here again.
- 5/5
Our room was spacious. The beds were comfortable. The staff was friendly, I had no issues or complaints checking in and out. The location was convenient, parking was easy and finding places to eat and shop are no problem. I would stay here again. My family loved it!
- 5/5
Check in person was extremely welcoming and friendly. Very clean facility.
- 5/5
Clean rooms
- 2/5
Upon arrival, the check in process was quick and efficient. The desk attendant was friendly. However, when in the room trying to lower the blind, the entire fixture fell off and on top of my head. Since it was after midnight when I arrived, I notified staff in the morning. I took pictures of the fixtures as well as the cut on top of my head. An incident report was filled out at the front desk. No one has reached out to me and I feel that an acknowledgment was due. (Scott B)
- 5/5
Excellent location, excellent service, breakfast nice, room clean and neat, bathroom very clean and nice shower.
- 5/5
Lovely place, very clean, excellent staff. Would definitely stay again.
- 5/5
As promised Hampton location excellent
- 5/5
Good location with some good establishments near it. Would recommend Coffee Guy. And Taqueria El Asador is a must go.