Garden Inn & Suites

2-star hotel OK 8500 Pine Forest Road, Pensacola, FL, 32534
Garden Inn & Suites

About Garden Inn & Suites

This Pensacola Garden Inn & Suites is located off Interstate 10 Exit 7 and is 1.9 mi from the Five Flags Speedway. Features include free WiFi, an outdoor seasonal pool, and rooms with a small refrigerator. All rooms feature a TV and microwave. You will find a 24-hour front desk along with fax and copy services and self-service laundry facilities. Free parking is on site, and a conference room is available upon request. Guests will be less than 16 minutes’ drive from Cordova Mall. Pensacola Interstate Fairgrounds and Escambia County Equestrian Center are within 6.2 mi of the property. Pensacola International Airport is 9.6 mi away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Pool
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property

Reviews

2.2 / 5

The hotel received overwhelmingly negative reviews, with guests frequently citing filthy rooms, bed bugs, and poor maintenance. However, some guests appreciated the understanding and helpfulness of the front desk staff.

What guests liked
  • Understanding and helpful front desk staff
  • Fast internet in some rooms
What could be better
  • Filthy rooms with bed bugs
  • Poor maintenance and cleanliness
  • justin Jun 2026 · via expedia
    5/5

    Clean room, polite staff, wonderful experience

  • Duane Jun 2026 · via expedia
    4/5

    It was cool, clean

  • kael May 2026 · via priceline
    2/5

    The only good thing about this property was the staff was very comforting and sweet. Shower had good pressure/running water and it was able to get to a hot temperature and stay there. Off rip the room was very run down, paint everywhere was peeling. The air conditioner barely blew cold air, paid for 2 queen beds and got 2 very small beds (was not what we paid for). The tv was extremely old and didn’t work, the sink had barely any water pressure and was leaking as well. After 1 day the toilet was taking forever to flush, the room also smelt like ? walking in. The floors were extremely dirty and definitely don’t get mopped/clean whenever people leave. Was only given 2 very thin pillows per bed, they also wouldn’t give more than 2 towels to a room because of “too many reservations”. Stayed 3 nights and we had 1 person come 1 singular time to bring 2 fresh new towels and that was it. Also ran out of toilet paper and wasn’t given any more, as well as towels. The beds were somewhat broken and very unstable, also found dog toys under the bed so this proves they don’t clean the floors or under the beds at all. Also a very ghetto and unsafe environment for younger children/teens, had people all around smoking cigarettes and throwing them random places. Also kept finding dead roaches in the room on the floor, bedding was very uncomfortable and thin.

  • Kael May 2026 · via booking
    2/5

    The only good thing about this property was the staff was very comforting and sweet. Shower had good pressure/running water and it was able to get to a hot temperature and stay there. Off rip the room was very run down, paint everywhere was peeling. The air conditioner barely blew cold air, paid for 2 queen beds and got 2 very small beds (was not what we paid for). The tv was extremely old and didn’t work, the sink had barely any water pressure and was leaking as well. After 1 day the toilet was taking forever to flush, the room also smelt like

  • Laura May 2026 · via expedia
    2/5

    horrendous smoke smell even in non smoking room. dirty and not cleaned

  • Day May 2026 · via priceline
    0.5/5

    Nothing Dirty, bugs everywhere, dog poop around the property, horrible smell, and unpleasant characters seen around the property. Was told I could get a refund for my stay but never did.

  • Day May 2026 · via booking
    0.5/5

    Nothing Dirty, bugs everywhere, dog poop around the property, horrible smell, and unpleasant characters seen around the property. Was told I could get a refund for my stay but never did.

  • Hilda May 2026 · via hotels.com
    5/5

    Would definitely recommend and come back.

  • RYAN May 2026 · via hotels.com
    1/5

    HOTEL WAS NASTY OUTSIDE PARKING LOT WAS DIGUSTING BATH TUB WAS DIRTY WAS NOT GIVEN ANY TOWELS SOAP NOTHING ROOM SMELL OF MILDEW AN MOLD BASEBOARDS HAD BABY ROACHES CRAWLING , DRUGS AN PEOPLE GOING IN AN OUT OF ROOMS SCREAMING THIS HOTEL WAS WORST I HAD EVER STAYED AFTER ONE NIGHT OF SLEEPING IN A CHAIR WE PACK UP AN LEFT WITH STILL HAVING TWO MORE DAYS TO GO . THEY NEED SECURITY AROUND THE CLOCK OR HONESTLY NEEDS TO BE SHUT DOWN IT DIDNT EVEN MEET A ONE STAR SHOULD REFUND MONEY BACK CAUSE IT WASNT STEPPING FOOT INTO THE ROOM

  • Corey May 2026 · via hotels.com
    1/5

    There were stray cats roaming everywhere. The room smelled of smoke and cats. The linen on the bed and pillow cases were yellow stained. The wash clothes were blue and supposed to be white was yellow as well. The floor was filthy as well.

  • Susan Apr 2026 · via expedia
    1/5

    The place was unkept. Very old. No hair dryer, no ice machine and no towels had to go back to the desk to get towels. Bed and pillows were awful. Pictures shown were not what my room looked like.

  • susan Apr 2026 · via expedia
    2/5

    People arguing all night. Loud guest kept me up and I had to work the next day.

  • Olivia Apr 2026 · via hotels.com
    5/5

    Great clean and gets really cold great ac

  • Olivia Apr 2026 · via hotels.com
    5/5

    Love it they don't harass you nor bother you

  • Samantha Apr 2026 · via expedia
    1/5

    Our room floor was coming apart rotting in areas. The bathroom door was busted and taped on the back of the door. We had to lock the door with deadbolt bc the U sling lock was broke not there. The o line pictures was very nice but the room in person wasnt. I dont recommend this hotel to anyone. The fridge and microwave were rusted out.I was greatly disappointed.

  • Dennis Apr 2026 · via expedia
    5/5

    Yes

  • Tyquashia Apr 2026 · via expedia
    5/5

    Great

  • Rachael Apr 2026 · via expedia
    1/5

    Rooms was nasty. Manager didn't want to give me a refund after we was in a room without a fridge for 3 days then there was roaches and my mother in law ended up catching bed bugs..

  • Benjamin Apr 2026 · via expedia
    1/5

    Got in late and exhausted. I chose this hotel because because it is pet friendly. After getting the animals settled i thought i would take a shower. Thats when i noticed all the towels in the bathroom were not clean and the floor wet. Tried to turn the shower on? Barely a trickle of water drizzeled down and no, not hot water. Abandoning the shower. So time to use the bathroom and go to bed. And of course there is no TP. Which would not have mattered since the toilet is clogged. But the best part? It wasnt until the next morning that i tralized the wall in the bathrrom, the entire wall was covered in puke. Pay the extra $10-$50 or $500 and stay anywhere but here

  • Karsyn Apr 2026 · via priceline
    1.5/5

    The place was nothing like the pictures the walls was cracked it absolutely stunk they gave only 2 towels and then didn’t clean room the whole week I was there I had to ask for room to be cleaned and it still didn’t get cleaned. I checked in with no problems then on the 2nd to last day they tell me my room don’t have deductible that I need to give them 25 dollars for a deductible. Which wasn’t a big deal I got it back at the end of the stay but this places isn’t the best the beds are solid rocks the walls are cracked and it absolutely stinks here

  • Karsyn Apr 2026 · via booking
    1.5/5

    Nothing The place was nothing like the pictures the walls was cracked it absolutely stunk they gave only 2 towels and then didn’t clean room the whole week I was there I had to ask for room to be cleaned and it still didn’t get cleaned. I checked in with no problems then on the 2nd to last day they tell me my room don’t have deductible that I need to give them 25 dollars for a deductible. Which wasn’t a big deal I got it back at the end of the stay but this places isn’t the best the beds are solid rocks the walls are cracked and it absolutely stinks here

  • Elizabeth Apr 2026 · via expedia
    2/5

    Floor was oily. Tv in our room didnt work.

  • Trenton Apr 2026 · via expedia
    5/5

    Great stay

  • Veronica Apr 2026 · via expedia
    1/5

    The workers were very friendly at all. Location was great but very sketchy. And the whole time there were people screaming and fighting outside all day and all night. Which made it hard to sleep. And the bedding was all stained. The price was good but that’s all it had going for it.

  • Anthony Mar 2026 · via expedia
    3/5

    The ONLY reason I gave 3 is bc the staff were very kind literally the ONLY thing nice about the place. I recommend bringing your own blankets pillows (I ended up purchasing my own bc I was scared to sleep in the blankets they provided), also bring cleaning supplies and your own towels bc the tub had blue hair dye and so did my towels. I cleaned the AC vents the towels were black by the time I was done and I mopped the floor also black. Look if you need a place just to lay your head i recommend but other then that it’s raggedy BUT once again the staff were very sweet and very accommodating, every last one of them I thank them. But the place nah hell no absolutely NOT.

  • Dayneris Mar 2026 · via expedia
    1/5

    Horrible , no debería funcionar este lugar , la habitación horrible el aire acondicionado estaba desbaratado, el olor horrible. Mala experiencia

  • Aaditya Mar 2026 · via expedia
    1/5

    The bathroom was in unacceptable condition. The toilet was dirty, with visible stains that had clearly not been cleaned properly. It was shocking to see such a lack of basic hygiene. The environment of the motel also felt unsafe and inappropriate, more like a place for questionable activities than a decent stay for travelers. To make matters worse, the receptionist was very rude and unhelpful. Overall, this was a terrible experience. I would strongly advise others to avoid this place.

  • Cindy Mar 2026 · via expedia
    2/5

    Room smelled bad , beds where stained , walls where filthy

  • Moriah Mar 2026 · via expedia
    4/5

    I could sleep there

  • Isis Mar 2026 · via expedia
    1/5

    Eh

  • Markie Mar 2026 · via expedia
    1/5

    JUST DON'T, my mistake of thinking the rating of 4.something meant out of "5" stars not 10, got there front desk lady was nice, gave my cash deposit drove around to room, seemed sketchy but thought sometimes outside entrance hotels look that way got to the room and it REAKED, instant headache idk what the smell was seemed like pot, cat pee and something else mixed, it was gagging! Then took a step in to see 3, yes 3 2+inch ROACHES, we grabbed our stuff went back down and asked about refund, and the lady at the desk said had to call Expedia, which we did but then they say they cannot get ahold of the staff to be able to get refund back, so theres money LOST very SCAMMY and just a FILTY place, I feel bad for the kids running up and down the halls that seem like they live there in that

  • Charles Jan 2026 · via priceline
    0.5/5

    It had a pool Everything except the pool

  • Ken Jan 2026 · via priceline
    0.5/5

    They did not have the room type I reserved, so I was forced to cancel and arrange alternative accommodations last minute.

  • Audrius Jan 2026 · via priceline
    0.5/5

    We left if was filthy Everything

  • Audrius Jan 2026 · via booking
    0.5/5

    We left if was filthy Everything

  • David Jan 2026 · via expedia
    1/5

    Will not stay in here ever again. The whole place needs a make over .

  • David Jan 2026 · via expedia
    1/5

    Will not stay in here ever again. The whole place needs a make over .

  • Monroe Jan 2026 · via expedia
    1/5

    Don’t exspect what u see in the pictures

  • Monroe Jan 2026 · via expedia
    1/5

    Don’t exspect what u see in the pictures

  • Mary Nov 2025 · via hotels.com
    5/5

    Room was clean

  • Mary Nov 2025 · via hotels.com
    5/5

    Room was clean

  • Latreese Oct 2025 · via expedia
    5/5

    Always a nice quiet stay

  • Latreese Oct 2025 · via expedia
    5/5

    Always a nice quiet stay

  • Cooks Oct 2025 · via booking
    5/5

    Exceptional

  • Meldy Oct 2025 · via expedia
    1/5

    I didn’t stay the room was so dirty and smells disgusting

  • Meldy Oct 2025 · via expedia
    1/5

    I didn’t stay the room was so dirty and smells disgusting

  • David Sep 2025 · via expedia
    1/5

    Walls, surfaces, and furniture are all filthy. Towels are soiled with stains, and smell terrible. Asked the front desk for a clean towel so I could shower after work, and was refused. Front desk clerk says towels can only be given out in the morning. TV barely works.

  • David Sep 2025 · via expedia
    1/5

    Walls, surfaces, and furniture are all filthy. Towels are soiled with stains, and smell terrible. Asked the front desk for a clean towel so I could shower after work, and was refused. Front desk clerk says towels can only be given out in the morning. TV barely works.

  • Julianna Sep 2025 · via expedia
    1/5

    We stopped here after a long drive we needed time to rest and this place was terrifying honestly. Looks are deceiving because the front looks fine. But once you walk to the back the outside is filthy, but the room.. Oh my god. Roaches and hair everywhere, the bathroom was dirty and the door didn’t close as well as no handle. There was pee in and on the toilet. The beds scared me, we put towels down to try to lay down but couldn’t. So we just left after a few hours, wasn’t able to feel comfortable enough to rest. There’s strange men walking around and hanging out outside as well.

  • Julianna Sep 2025 · via expedia
    1/5

    We stopped here after a long drive we needed time to rest and this place was terrifying honestly. Looks are deceiving because the front looks fine. But once you walk to the back the outside is filthy, but the room.. Oh my god. Roaches and hair everywhere, the bathroom was dirty and the door didn’t close as well as no handle. There was pee in and on the toilet. The beds scared me, we put towels down to try to lay down but couldn’t. So we just left after a few hours, wasn’t able to feel comfortable enough to rest. There’s strange men walking around and hanging out outside as well.

  • Cary Aug 2025 · via hotels.com
    1/5

    Didn’t even stay

  • Cary Aug 2025 · via hotels.com
    1/5

    Didn’t even stay

  • Rebecca Aug 2025 · via hotels.com
    1/5

    I walked in my room the first day the smell was horrible. I had to buy candles, bleach,air fresheners and other stuff to clean my room and bathroom. The bed was horrible. I got there on Friday the first and online the place looks hella different.time Tuesday morning comes no one had came to clean my room brought fresh linens luckily I had my own towels etc. My garbage was pulling up then Tuesday night I started seeing roaches underneath my bed, behind the tv, the bathroom, the A/C unit. I packed my things up and left Wednesday morning. I went down to the front desk told them I was leaving and the lady at the desk wouldn’t give me my refund on the days I was gonna be there and for the money I spent on my room from the first -the 9th I couldn’t stay in that room any longer especially when I found those roaches. No sure what was going on there however I started getting sick while I was there. Major headaches, staying sick to my stomach, throwing up, something in that room and hotel. Then all the people that were in the rooms next to me. One room had I swear 20 people in one room when I had asked a lady for a lighter to light my candles there was almost 20 people coming out of one room then the room next to me people were so nasty so no wonder there was roaches.

  • Rebecca Aug 2025 · via hotels.com
    1/5

    I walked in my room the first day the smell was horrible. I had to buy candles, bleach,air fresheners and other stuff to clean my room and bathroom. The bed was horrible. I got there on Friday the first and online the place looks hella different.time Tuesday morning comes no one had came to clean my room brought fresh linens luckily I had my own towels etc. My garbage was pulling up then Tuesday night I started seeing roaches underneath my bed, behind the tv, the bathroom, the A/C unit. I packed my things up and left Wednesday morning. I went down to the front desk told them I was leaving and the lady at the desk wouldn’t give me my refund on the days I was gonna be there and for the money I spent on my room from the first -the 9th I couldn’t stay in that room any longer especially when I found those roaches. No sure what was going on there however I started getting sick while I was there. Major headaches, staying sick to my stomach, throwing up, something in that room and hotel. Then all the people that were in the rooms next to me. One room had I swear 20 people in one room when I had asked a lady for a lighter to light my candles there was almost 20 people coming out of one room then the room next to me people were so nasty so no wonder there was roaches.

  • Mary Aug 2025 · via expedia
    1/5

    Very dirty

  • Mary Aug 2025 · via expedia
    1/5

    Very dirty

  • B. Aug 2025 · via booking
    1/5

    Nothing. We checked out 3 days early. Room stunk. Floors sticky. Shower dripped. Walls disgusting. Clerk rude.

  • B. Aug 2025 · via priceline
    1/5

    Nothing. We checked out 3 days early. Room stunk. Floors sticky. Shower dripped. Walls disgusting. Clerk rude.

  • Baltazar Aug 2025 · via priceline
    0.5/5

    Absolutely nothing, BED BUGS found in bed. Staff completely rude about the situation,no consideration what so ever. Lisa (front desk) insulting with a none working vibe. Lisa also told my husband we couldn't get towels it was to late ,that we should have gotten them when the manager was there . This is the nastiest MOTEL I've ever considered staying at,because everyone else was sold out and way out of my budget. DONT DO IT!! Leaking sinks & toilets. Still waiting on the management to contact me & also my refund as it's been a week now.

  • Baltazar Aug 2025 · via booking
    0.5/5

    Absolutely nothing, BED BUGS found in bed. Staff completely rude about the situation,no consideration what so ever. Lisa (front desk) insulting with a none working vibe. Lisa also told my husband we couldn't get towels it was to late ,that we should have gotten them when the manager was there . This is the nastiest MOTEL I've ever considered staying at,because everyone else was sold out and way out of my budget. DONT DO IT!! Leaking sinks & toilets. Still waiting on the management to contact me & also my refund as it's been a week now. Absolutely nothing, BED BUGS found in bed. Staff completely rude about the situation,no consideration what so ever. Lisa (front desk) insulting with a none working vibe. Lisa also told my husband we couldn't get towels it was to late ,that we should have gotten them when the manager was there . This is the nastiest MOTEL I've ever considered staying at,because everyone else was sold out and way out of my budget. DONT DO IT!! Leaking sinks & toilets. Still waiting on the management to contact me & also my refund as it's been a week now.

  • Alicia Aug 2025 · via expedia
    1/5

    Bugs. So many cockroaches.

  • Alicia Aug 2025 · via expedia
    1/5

    Bugs. So many cockroaches.

  • Bergen Jul 2025 · via expedia
    1/5

    I was very disappointed with this hotel because what they advertise online, or what is represented on all hotel platforms is very misleading.

  • Bergen Jul 2025 · via expedia
    1/5

    I was very disappointed with this hotel because what they advertise online, or what is represented on all hotel platforms is very misleading.

  • Verified Jul 2025 · via hotels.com
    1/5

    We didnt even stay. We walked in the room and walked out and got another hotel. The rooms reaked of weed and had bugs crawling on the floor as we opened the door. The lady at the desk was nice and even offered us to check out the room before staying. I said no because i trusted it. But we definitely should have checked it before paying.

  • Verified Jul 2025 · via hotels.com
    1/5

    We didnt even stay. We walked in the room and walked out and got another hotel. The rooms reaked of weed and had bugs crawling on the floor as we opened the door. The lady at the desk was nice and even offered us to check out the room before staying. I said no because i trusted it. But we definitely should have checked it before paying.

  • Diana Jul 2025 · via expedia
    1/5

    Nothing to like. The bed sheets were dirty, there was weed shake, hair and stains. The bathroom had hair balls on the floor. The whole floor was dusty and dust bunnies everywhere. The hall way walls were dirty.

  • Diana Jul 2025 · via expedia
    1/5

    Nothing to like. The bed sheets were dirty, there was weed shake, hair and stains. The bathroom had hair balls on the floor. The whole floor was dusty and dust bunnies everywhere. The hall way walls were dirty.

  • Candice Jul 2025 · via expedia
    1/5

    Was told we could check in early at 12 then got there and was told no,once we got to a room there was no fridge,air didnt work and the pool was down,was told that was the only room available and when I said then we will go somewhere else he gave me a different rm that was also horrible with no air and the fridge wasn’t cold,I had kids with me and it was way to hot to stay so we checked out and the guy said he couldn’t give me a refund do to policy

  • Candice Jul 2025 · via expedia
    1/5

    Was told we could check in early at 12 then got there and was told no,once we got to a room there was no fridge,air didnt work and the pool was down,was told that was the only room available and when I said then we will go somewhere else he gave me a different rm that was also horrible with no air and the fridge wasn’t cold,I had kids with me and it was way to hot to stay so we checked out and the guy said he couldn’t give me a refund do to policy

  • Verified Jul 2025 · via expedia
    3/5

    You get what you pay for. Not bad but would not be my first choice if I had to stay for longer than a day.

  • Verified Jul 2025 · via expedia
    3/5

    You get what you pay for. Not bad but would not be my first choice if I had to stay for longer than a day.

  • Brehanna Jul 2025 · via expedia
    4/5

    Good

  • Brehanna Jul 2025 · via expedia
    4/5

    Good

  • Brehanna Jul 2025 · via expedia
    3/5

    Disrespectful staff

  • Brehanna Jul 2025 · via expedia
    3/5

    Disrespectful staff

  • Jonathan Jul 2025 · via expedia
    1/5

    Very unfriendly staff, dirty worn out rooms. The flooring was coming up, the paint was chipping, the sink was clogged. 25 year old CRT tv so couldn’t hook anything up to it, WiFi didn’t work inside the room, the pool was closed and had been closed so long the locks closing it off were rusted. Cheap motel so my expectations were low but this place is a dump.

  • Jonathan Jul 2025 · via expedia
    1/5

    Very unfriendly staff, dirty worn out rooms. The flooring was coming up, the paint was chipping, the sink was clogged. 25 year old CRT tv so couldn’t hook anything up to it, WiFi didn’t work inside the room, the pool was closed and had been closed so long the locks closing it off were rusted. Cheap motel so my expectations were low but this place is a dump.

  • ashley Jul 2025 · via expedia
    1/5

    this hotel should be condemned it should be taken off expedia.com they should be embarrassed and ashamed to have there company tied to this i looked at 3 rooms all need condemned im not a picky person this is a trash hole dont go period if youdo t read reviews start

  • ashley Jul 2025 · via expedia
    1/5

    this hotel should be condemned it should be taken off expedia.com they should be embarrassed and ashamed to have there company tied to this i looked at 3 rooms all need condemned im not a picky person this is a trash hole dont go period if youdo t read reviews start

  • Bullet Jul 2025 · via expedia
    1/5

    Property was awful, front was ok, where our roo. Was around the back was crack head central looked at our room, first of all the beds where destroyed, sheets thrown everywhere no blankets and dope baggies in the drawers along with trash, second room there was a huge hole in the bed and once again gross, you could smell the fumes of old food reeking from the non working fridge. Not to mention when walking to our second room there was a man sitting outside on the steps openly watching pornography doing his business right there for everyone to see and I had my freaking kids with me. Like really. We grabbed our stuff went back to the front and handed in all of our stuff and told them it was completely unexeptable and then called the cops as we left and told them the conditions we found all with the man with indecent exposure to my 2 you g boys. Absolutely horrible..I not only filed a report about what happened at the property but also reported them for the state of the property and all the code violations! Don't wanna give me my refund back..well have fun making money when your shut down.

  • Bullet Jul 2025 · via expedia
    1/5

    Property was awful, front was ok, where our roo. Was around the back was crack head central looked at our room, first of all the beds where destroyed, sheets thrown everywhere no blankets and dope baggies in the drawers along with trash, second room there was a huge hole in the bed and once again gross, you could smell the fumes of old food reeking from the non working fridge. Not to mention when walking to our second room there was a man sitting outside on the steps openly watching pornography doing his business right there for everyone to see and I had my freaking kids with me. Like really. We grabbed our stuff went back to the front and handed in all of our stuff and told them it was completely unexeptable and then called the cops as we left and told them the conditions we found all with the man with indecent exposure to my 2 you g boys. Absolutely horrible..I not only filed a report about what happened at the property but also reported them for the state of the property and all the code violations! Don't wanna give me my refund back..well have fun making money when your shut down.

  • Loren Jul 2025 · via expedia
    1/5

    The customer service rep was rude and on the phone the entire time. She interrupted me multiple times, then showed her phone with her manager on it? There were bugs and stained paper signs all over the glass stating more fees. I do not recommend this place. The people behind me said they tried to get a refund too and were denied. Gross and unsafe.

  • Loren Jul 2025 · via expedia
    1/5

    The customer service rep was rude and on the phone the entire time. She interrupted me multiple times, then showed her phone with her manager on it? There were bugs and stained paper signs all over the glass stating more fees. I do not recommend this place. The people behind me said they tried to get a refund too and were denied. Gross and unsafe.

  • Maegan Jul 2025 · via expedia
    1/5

    It was gross and moldy. I couldn't even stay with my kids and it left us out in the night with nowhere to stay. The lady even tried to change our room and it was even worse. She was very friendly but i am very upset at the rooms and the fact that i had to spend even more money just to make sure my kids were safe. I didn’t stay long enough to take pictures!

  • Maegan Jul 2025 · via expedia
    1/5

    It was gross and moldy. I couldn't even stay with my kids and it left us out in the night with nowhere to stay. The lady even tried to change our room and it was even worse. She was very friendly but i am very upset at the rooms and the fact that i had to spend even more money just to make sure my kids were safe. I didn’t stay long enough to take pictures!

  • Ethan Jul 2025 · via expedia
    1/5

    From the start it was bad. I’ve never had a place not let us in early if the room is available, if we come an hour early. Wanted to charge a check in early fee. Fine we wait. First room is horrible with sand all over the bed and horrible ac. We get another room with no refrigerator, blood on the toilet, mold on the books and corners of the room. Absolutely horrid. We will never book though expedia ever again knowing that they offer places like these on their website. We tried for a refund too and called but your team said they called the garden inn and garden said they weren’t going to give a refund and therefore yall won’t either, which I find very scummy. Have fun losing business when airbnb fully wipes yall out within the next decade. Absolutely trash place and horrible to be advertising it as a clean and family-friendly place.

  • Ethan Jul 2025 · via expedia
    1/5

    From the start it was bad. I’ve never had a place not let us in early if the room is available, if we come an hour early. Wanted to charge a check in early fee. Fine we wait. First room is horrible with sand all over the bed and horrible ac. We get another room with no refrigerator, blood on the toilet, mold on the books and corners of the room. Absolutely horrid. We will never book though expedia ever again knowing that they offer places like these on their website. We tried for a refund too and called but your team said they called the garden inn and garden said they weren’t going to give a refund and therefore yall won’t either, which I find very scummy. Have fun losing business when airbnb fully wipes yall out within the next decade. Absolutely trash place and horrible to be advertising it as a clean and family-friendly place.

  • taylor Jul 2025 · via expedia
    1/5

    roaches every where! the floors and walls and beds with disgusting. there was roaches crawling on the walls, the ceiling the windows. i walked in and immediately turned around and walked back out

  • taylor Jul 2025 · via expedia
    1/5

    roaches every where! the floors and walls and beds with disgusting. there was roaches crawling on the walls, the ceiling the windows. i walked in and immediately turned around and walked back out

  • Joseph Jul 2025 · via hotels.com
    1/5

    Dirty room, dirty linens, trash all over property, food on floor of room, homeless knocking on door repeatedly

  • Joseph Jul 2025 · via hotels.com
    1/5

    Dirty room, dirty linens, trash all over property, food on floor of room, homeless knocking on door repeatedly

  • Kathryn Jul 2025 · via expedia
    1/5

    Just no

  • Kathryn Jul 2025 · via expedia
    1/5

    Just no

  • Stormy Jul 2025 · via priceline
    0.5/5

    Nothing Guy at front was rude

  • Brenda Jul 2025 · via expedia
    1/5

    The hotel was out of a horror movie, the worst night i have ever spend and it was only one night and was worried about safety and cleanliness but I had to sleep for a road trip. everything was extremely dirty and old. Picture are not from this hotel and is seems the area is extremely dangerous bc the lobby is not even open to the public they only have an small window outside and this is hotel is definitely a shelter for homeless, I was offered 3 rooms and ALL of them smell like cigarettes or really bad BO this whole experience was sooo traumatic I am so pissed with this hotel and expedia

  • Brenda Jul 2025 · via expedia
    1/5

    The hotel was out of a horror movie, the worst night i have ever spend and it was only one night and was worried about safety and cleanliness but I had to sleep for a road trip. everything was extremely dirty and old. Picture are not from this hotel and is seems the area is extremely dangerous bc the lobby is not even open to the public they only have an small window outside and this is hotel is definitely a shelter for homeless, I was offered 3 rooms and ALL of them smell like cigarettes or really bad BO this whole experience was sooo traumatic I am so pissed with this hotel and expedia

  • Jeremy Jul 2025 · via hotels.com
    1/5

    Horrible drug hotel , tv didn’t work, moved rooms , adjoining door to next room had been kicked in, moved rooms again and the desk clerk told me it was the last time! HE WAS MORE RIGHT THEN HE KNEW! No ice machine ,pool disgusting, microwave broke. No mini fridge im room. Wear shoes im your room there is food and smears on the floor!

  • Jeremy Jul 2025 · via hotels.com
    1/5

    Horrible drug hotel , tv didn’t work, moved rooms , adjoining door to next room had been kicked in, moved rooms again and the desk clerk told me it was the last time! HE WAS MORE RIGHT THEN HE KNEW! No ice machine ,pool disgusting, microwave broke. No mini fridge im room. Wear shoes im your room there is food and smears on the floor!

  • Stormy Jul 2025 · via booking
    0.5/5

    Nothing Guy at front was rude

  • Charles Jul 2025 · via booking
    0.5/5

    It had a pool Everything except the pool

  • Alfonso Jul 2025 · via hotels.com
    1/5

    El hotel estaba en muy malas condiciones tanto por fuera en los pasillos como las habitaciones el piso estaba totalmente asqueroso mantecoso las camas sucias todo olia super mal el aire no enfria le pedi a la persona de reception me dio otra habitacion me cambio pero seguia igual esqcremento de cucarachas en la noche habian drogadictos por los pasillos fumando droga de echo habia uno justo frente a mi puerta y otros mas por los pasillos hice resena de esto al momento de entregar la habitacion y no les importo de verdad que es el peor hotel q me he quedado de no ser por que no reembolsan el dinero me fuera ido de alli

  • Alfonso Jul 2025 · via hotels.com
    1/5

    El hotel estaba en muy malas condiciones tanto por fuera en los pasillos como las habitaciones el piso estaba totalmente asqueroso mantecoso las camas sucias todo olia super mal el aire no enfria le pedi a la persona de reception me dio otra habitacion me cambio pero seguia igual esqcremento de cucarachas en la noche habian drogadictos por los pasillos fumando droga de echo habia uno justo frente a mi puerta y otros mas por los pasillos hice resena de esto al momento de entregar la habitacion y no les importo de verdad que es el peor hotel q me he quedado de no ser por que no reembolsan el dinero me fuera ido de alli

  • Verified Jul 2025 · via hotels.com
    1/5

    Room didn’t have a bathroom door & the refrigerator was nasty smelling & didn’t work . Mattress on the bed was thrown & dirty.

  • Verified Jul 2025 · via hotels.com
    1/5

    Room didn’t have a bathroom door & the refrigerator was nasty smelling & didn’t work . Mattress on the bed was thrown & dirty.

  • Sai Jul 2025 · via expedia
    1/5

    Its worse.

  • Sai Jul 2025 · via expedia
    1/5

    Its worse.

  • Timothy Jul 2025 · via expedia
    2/5

    Don't known what to said

  • Timothy Jul 2025 · via expedia
    2/5

    Don't known what to said

  • brehanna Jul 2025 · via expedia
    5/5

    Very clean 👌

  • brehanna Jul 2025 · via expedia
    5/5

    Very clean 👌

  • Tatiana Jul 2025 · via priceline
    1/5

    The bed was honestly the best part everything was leaking it had a bad smell as soon as we walk in the room no matter how many times we tried to get rid of it and there was just a lot of animals around

  • Tatiana Jul 2025 · via booking
    1/5

    The bed was honestly the best part everything was leaking it had a bad smell as soon as we walk in the room no matter how many times we tried to get rid of it and there was just a lot of animals around

  • Roberto Jul 2025 · via booking
    0.5/5

    Nothing Sorry, but this hotel is disgusting. It should not be listed in booking.com.

  • Roberto Jul 2025 · via priceline
    0.5/5

    Sorry, but this hotel is disgusting. It should not be listed in booking.com.

  • Jimmy Jul 2025 · via expedia
    1/5

    Floor in poor condition panels loose. Gap under and up the sides of door rusty frame and hinges. Hair on pillows and bed. Hair in toilet.

  • Jimmy Jul 2025 · via expedia
    1/5

    Floor in poor condition panels loose. Gap under and up the sides of door rusty frame and hinges. Hair on pillows and bed. Hair in toilet.

  • Verified Jul 2025 · via hotels.com
    2/5

    This hotel was in bad repair but clean.

  • Verified Jul 2025 · via hotels.com
    2/5

    This hotel was in bad repair but clean.

  • Brehanna Jul 2025 · via expedia
    2/5

    It was not ideal but the employees where very nice

  • Brehanna Jul 2025 · via expedia
    2/5

    It was not ideal but the employees where very nice

  • Michana Jul 2025 · via expedia
    2/5

    The gentleman checking me in was wonderful. However, the room was not clean when I checked in. One of the beds was missing a pillow. The bathroom had not been cleaned. There was a towel on the door (used), and soap bars on the floor and left in the shower. The box springs were dirty. The blankets smelled. The room was also musty. If you need a room out of desperation, this is it.

  • Michana Jul 2025 · via expedia
    2/5

    The gentleman checking me in was wonderful. However, the room was not clean when I checked in. One of the beds was missing a pillow. The bathroom had not been cleaned. There was a towel on the door (used), and soap bars on the floor and left in the shower. The box springs were dirty. The blankets smelled. The room was also musty. If you need a room out of desperation, this is it.

  • Clyde Jul 2025 · via expedia
    1/5

    Absolutely dirty , smells disgusting, bed bugs stains and rusts and stains everywhere, tons of dogs and cats hair everywhere in room too

  • Clyde Jul 2025 · via expedia
    1/5

    Absolutely dirty , smells disgusting, bed bugs stains and rusts and stains everywhere, tons of dogs and cats hair everywhere in room too

  • Desheal Jul 2025 · via expedia
    2/5

    I thought lt would at least be decent; last minute trip holiday weekend and everything else was booked. The whole outside needs a power wash; no tissues, everything falling apart; stains and burns on the comforter! But, it’s only for 1 night!

  • Desheal Jul 2025 · via expedia
    2/5

    I thought lt would at least be decent; last minute trip holiday weekend and everything else was booked. The whole outside needs a power wash; no tissues, everything falling apart; stains and burns on the comforter! But, it’s only for 1 night!

  • Bishoy Jul 2025 · via expedia
    1/5

    Worst hotel ever. I asked for refund couldn’t stay. Place is infested with all types of bugs

  • Bishoy Jul 2025 · via expedia
    1/5

    Worst hotel ever. I asked for refund couldn’t stay. Place is infested with all types of bugs

  • Raquel Jul 2025 · via expedia
    1/5

    Absolutely nasty roach infested and need s remodeling. The young lady at the desk was nice the only thing good about it was she gave us a chance to see the room before we pay for it and I gracefully declined. Looks like an old abandoned property. I would not recommend anyone to stay there even though online it was cheap. I would suggest that people stay at the studio 6 behind this hotel. It was well kept comfortable and much much more. That is where I'll stay when I come back to Pensacola. It was also inexpensive but very accommodating.

  • Raquel Jul 2025 · via expedia
    1/5

    Absolutely nasty roach infested and need s remodeling. The young lady at the desk was nice the only thing good about it was she gave us a chance to see the room before we pay for it and I gracefully declined. Looks like an old abandoned property. I would not recommend anyone to stay there even though online it was cheap. I would suggest that people stay at the studio 6 behind this hotel. It was well kept comfortable and much much more. That is where I'll stay when I come back to Pensacola. It was also inexpensive but very accommodating.

  • shelby Jul 2025 · via priceline
    0.5/5

    disgusting, moldy, filthy, not clean.

  • Brittany Jun 2025 · via expedia
    1/5

    The first room I was placed in hadn’t been cleaned. There was molded pizza crusts garbage and dirty towels all right over the room and smelled like an ashtray. The worker at the front desk wasn’t rude but didn’t seem like she wanted to be at work. And the outside of the whole place smelled like a dumpster.

  • Brittany Jun 2025 · via expedia
    1/5

    The first room I was placed in hadn’t been cleaned. There was molded pizza crusts garbage and dirty towels all right over the room and smelled like an ashtray. The worker at the front desk wasn’t rude but didn’t seem like she wanted to be at work. And the outside of the whole place smelled like a dumpster.

  • Dennis Jun 2025 · via expedia
    1/5

    Looked a lot prettier online

  • Dennis Jun 2025 · via expedia
    1/5

    Looked a lot prettier online

  • Anthony Jun 2025 · via expedia
    2/5

    Very dirty old hotel. Didn’t even give you pillow cases for your pillows. Couch in there was 100 years old. Floor hadn’t been mopped in years. It was the qorst hotel I have ever been in.

  • Anthony Jun 2025 · via expedia
    2/5

    Very dirty old hotel. Didn’t even give you pillow cases for your pillows. Couch in there was 100 years old. Floor hadn’t been mopped in years. It was the qorst hotel I have ever been in.

  • Reyber Jun 2025 · via expedia
    1/5

    It’s a dirty spot. Don’t recommend at all.

  • Reyber Jun 2025 · via expedia
    1/5

    It’s a dirty spot. Don’t recommend at all.

  • Anayai Jun 2025 · via expedia
    5/5

    Good

  • Anayai Jun 2025 · via expedia
    5/5

    Good

  • Chelsey Jun 2025 · via priceline
    1/5

    Nothing. Wanderers all around property that seem to be on illegal substances, was not clean at all(had to buy chemicals to clean), cigarette holes in pillows and blankets, walls looked like people walked all over them and big spots all over of peeled and different paint, door in the room that leads to the room next to it is super thin and didn’t shut all the way so we had to move the plywood topped stand tv was on in front of the door to block it, air conditioner has black mold and dust all over it, towels and sheets looked like half washed dookie smeared stains all over them. Didnt cross my mind to take pictures of sheets or towels as I had and used my own. Also a hotel people leave at and the person next to us had a big dog that constantly barked if we made any type of noise

  • Abbeygaile Jun 2025 · via priceline
    1.5/5

    It was okay

  • vicki Jun 2025 · via expedia
    2/5

    The location is ok, you don't get $25 deposit back even when you get the receipt they are giving back and there is a lot of homeless people there and drug dealers it was clean enough to stay but I wouldn't recommend it

  • vicki Jun 2025 · via expedia
    2/5

    The location is ok, you don't get $25 deposit back even when you get the receipt they are giving back and there is a lot of homeless people there and drug dealers it was clean enough to stay but I wouldn't recommend it

  • Ashleigh Jun 2025 · via hotels.com
    1/5

    Bed were very uncomfortable and even though there was multiple people staying in room they refused to give more then 2 towels! Smelled like moldy water! And they allow people to smoke drugs on property.

  • Ashleigh Jun 2025 · via hotels.com
    1/5

    Bed were very uncomfortable and even though there was multiple people staying in room they refused to give more then 2 towels! Smelled like moldy water! And they allow people to smoke drugs on property.

  • Chrisy Jun 2025 · via expedia
    1/5

    This place was disgusting! The room looked like it had not been cleaned in months. The sink had been leaking so there was water all over the floor, bugs crawling on the floor, bedding was dirty. The staff and housekeeping were very rude!

  • Chrisy Jun 2025 · via expedia
    1/5

    This place was disgusting! The room looked like it had not been cleaned in months. The sink had been leaking so there was water all over the floor, bugs crawling on the floor, bedding was dirty. The staff and housekeeping were very rude!

  • Anayai Jun 2025 · via expedia
    5/5

    Love

  • Anayai Jun 2025 · via expedia
    5/5

    Love

  • Karin Jun 2025 · via expedia
    1/5

    Disgusting. Room filthy: toilet, towels, bedding. 1/2 the lights out, smoke detector missing, asked for refund and told I missed the 30 minutes to get one. Was able to get bleach from house keeping so I could self clean the bathroom and room surfaces. Never experienced such an establishment like this.

  • Karin Jun 2025 · via expedia
    1/5

    Disgusting. Room filthy: toilet, towels, bedding. 1/2 the lights out, smoke detector missing, asked for refund and told I missed the 30 minutes to get one. Was able to get bleach from house keeping so I could self clean the bathroom and room surfaces. Never experienced such an establishment like this.

  • Anayai Jun 2025 · via expedia
    5/5

    Good

  • Anayai Jun 2025 · via expedia
    5/5

    Good

  • Todd Jun 2025 · via expedia
    1/5

    There was mold in the room an the place look like a run down crack motel the bed had yellow stains on sheets I do not recommend anybody to stay at that hotel the pictures on the web pages are not nowhere as nice as theses pics

  • Todd Jun 2025 · via expedia
    1/5

    There was mold in the room an the place look like a run down crack motel the bed had yellow stains on sheets I do not recommend anybody to stay at that hotel the pictures on the web pages are not nowhere as nice as theses pics

  • Aline Jun 2025 · via expedia
    1/5

    WiFi didn’t work, the room smells especially the chair in there, the bathroom door it look like mildew and had mold on, the trashy people partied all night, neighbor unsafe, trash everywhere on the grounds. We will not be coming back here ever. Only three pillows for two people.

  • Aline Jun 2025 · via expedia
    1/5

    WiFi didn’t work, the room smells especially the chair in there, the bathroom door it look like mildew and had mold on, the trashy people partied all night, neighbor unsafe, trash everywhere on the grounds. We will not be coming back here ever. Only three pillows for two people.

  • Butler Jun 2025 · via priceline
    4/5

    They could have had the pool fixed

  • Tacoma Jun 2025 · via hotels.com
    1/5

    The rooms were falling apart and filthy. The pool was so cloudy and had stuff floating in it. The keys didn’t work and the clerk tried to blame me for holding the key too close to my phone. I had to go to the office and change them out twice. Then I called to say I wasn’t going to go back up there, he sent a resident with another key that didn’t work. Needless to say we cut our stay short, Don’t bring your family here.

  • Tacoma Jun 2025 · via hotels.com
    1/5

    The rooms were falling apart and filthy. The pool was so cloudy and had stuff floating in it. The keys didn’t work and the clerk tried to blame me for holding the key too close to my phone. I had to go to the office and change them out twice. Then I called to say I wasn’t going to go back up there, he sent a resident with another key that didn’t work. Needless to say we cut our stay short, Don’t bring your family here.

  • Tevin Jun 2025 · via hotels.com
    2/5

    It was ohkay i just aint got my deposit back

  • Tevin Jun 2025 · via hotels.com
    2/5

    It was ohkay i just aint got my deposit back

  • Yazid Jun 2025 · via expedia
    1/5

    Needed more cleaning and the level of noise was too high. Not really peaceful.

  • Yazid Jun 2025 · via expedia
    1/5

    Needed more cleaning and the level of noise was too high. Not really peaceful.

  • Mitchell Jun 2025 · via expedia
    1/5

    Room is filthy. Disgusting. Afraid to even sit down in my clothes. Do not by any means stay here. Room smells like musty cigarette smoke, with air fresheners shoved into the in unit A/C to haphazardly mask the smell. Horrible property.

  • Mitchell Jun 2025 · via expedia
    1/5

    Room is filthy. Disgusting. Afraid to even sit down in my clothes. Do not by any means stay here. Room smells like musty cigarette smoke, with air fresheners shoved into the in unit A/C to haphazardly mask the smell. Horrible property.

  • Amaralys May 2025 · via hotels.com
    3/5

    The staff was nice and really trying. That why i gave it 3 stars. Was it worth the $48 dollars i paid and not a dime more yes. Did my door look like it had been kicked in several times and i was about to star in an episode of the forensic files? Also yes. But i didn't get murdered

  • Amaralys May 2025 · via hotels.com
    3/5

    The staff was nice and really trying. That why i gave it 3 stars. Was it worth the $48 dollars i paid and not a dime more yes. Did my door look like it had been kicked in several times and i was about to star in an episode of the forensic files? Also yes. But i didn't get murdered

  • Wetherbee May 2025 · via priceline
    0.5/5

    I didn't like anything..it was so nasty we couldn't stay, we stayed at red roof inn instead..the place needs to closed down! Everything was nasty and full of bugs!

  • Emily May 2025 · via hotels.com
    1/5

    The bathroom didn’t have a bathroom door in the room. It was uncleaned from the last occupant. They wouldn’t switch our room. Avoid

  • Emily May 2025 · via hotels.com
    1/5

    The bathroom didn’t have a bathroom door in the room. It was uncleaned from the last occupant. They wouldn’t switch our room. Avoid

  • Kristian May 2025 · via expedia
    3/5

    Kept a knife by me and propped up the door with a chair. Guy was watching us at night and telling us to watch our back and keep a gun on us. And heard yelling overnight. But you get what you get for 60$ a night

  • Kristian May 2025 · via expedia
    3/5

    Kept a knife by me and propped up the door with a chair. Guy was watching us at night and telling us to watch our back and keep a gun on us. And heard yelling overnight. But you get what you get for 60$ a night

  • Courtney May 2025 · via expedia
    5/5

    I love this place and the staff

  • Courtney May 2025 · via expedia
    5/5

    I love this place and the staff

  • Robin Apr 2025 · via hotels.com
    2/5

    This hotel should rate 0 stars. Very unkept. My room had a broken chair propped up on a wall so it wouldn’t fall over. Dangerous. Multiple stray cats hanging around because people are living on the back side of the hotel and are feeding them.

  • Robin Apr 2025 · via hotels.com
    2/5

    This hotel should rate 0 stars. Very unkept. My room had a broken chair propped up on a wall so it wouldn’t fall over. Dangerous. Multiple stray cats hanging around because people are living on the back side of the hotel and are feeding them.

  • Katherine Apr 2025 · via expedia
    2/5

    The lady with bright colored hair was very friendly and moved me to a little bit different room

  • Katherine Apr 2025 · via expedia
    2/5

    The lady with bright colored hair was very friendly and moved me to a little bit different room

  • Roger Apr 2025 · via priceline
    1/5

    Run run from it

  • briana Mar 2025 · via hotels.com
    1/5

    this place is horrible, the bed looked broken and worn out, the window seal had dead bugs and the whole room floor was dirty

  • briana Mar 2025 · via hotels.com
    1/5

    this place is horrible, the bed looked broken and worn out, the window seal had dead bugs and the whole room floor was dirty

  • David Mar 2025 · via expedia
    2/5

    It was relatively quiet but the physical condition of the room was terrible. The furniture was very old and worn out and should have been replaced years ago. Wall repair and paint absolutely required. Also, roaches in the bathroom was a nice touch. If you have no choice for something else, fine. It's better than sleeping in your car.

  • David Mar 2025 · via expedia
    2/5

    It was relatively quiet but the physical condition of the room was terrible. The furniture was very old and worn out and should have been replaced years ago. Wall repair and paint absolutely required. Also, roaches in the bathroom was a nice touch. If you have no choice for something else, fine. It's better than sleeping in your car.

  • Verified Mar 2025 · via hotels.com
    4/5

    Thanks

  • Verified Mar 2025 · via hotels.com
    4/5

    Thanks

  • Teresa Nov 2024 · via hotels.com
    2/5

    The fan had black mold in it , and the walls .

  • Teresa Nov 2024 · via hotels.com
    2/5

    The fan had black mold in it , and the walls .

  • Amy Nov 2024 · via expedia
    1/5

    The hotel owner turned off the power source to our air conditioning unit when it was 90°F outside. Refused to turn the power to it back on and would not place us in a different room. There were no fans offered and no opening windows. The hotel left it like this for four days until we could make other accommodations. My young son ended up in the emergency room from heat exposure due to the hotel's neglect to us, their guests.

  • Amy Nov 2024 · via expedia
    1/5

    The hotel owner turned off the power source to our air conditioning unit when it was 90°F outside. Refused to turn the power to it back on and would not place us in a different room. There were no fans offered and no opening windows. The hotel left it like this for four days until we could make other accommodations. My young son ended up in the emergency room from heat exposure due to the hotel's neglect to us, their guests.

  • Amy Nov 2024 · via expedia
    1/5

    The hotel owner turned off the power source to our air conditioning unit when it was 90° F. Refused to turn the power to it back on and would not place us in a different room. There were no fans offered and no opening windows. The hotel left it like this for four days until we could make other accommodations. My six year old son ended up in the emergency room from heat exposure due to the hotel's neglect to us, their guests.

  • Amy Nov 2024 · via expedia
    1/5

    The hotel owner turned off the power source to our air conditioning unit when it was 90° F. Refused to turn the power to it back on and would not place us in a different room. There were no fans offered and no opening windows. The hotel left it like this for four days until we could make other accommodations. My six year old son ended up in the emergency room from heat exposure due to the hotel's neglect to us, their guests.

  • James Nov 2024 · via hotels.com
    1/5

    One word---- Disgusting!!!!

  • James Nov 2024 · via hotels.com
    1/5

    One word---- Disgusting!!!!

  • Tim Nov 2024 · via hotels.com
    1/5

  • Tim Nov 2024 · via hotels.com
    1/5

  • Genesis Nov 2024 · via expedia
    4/5

    Nothing

  • Genesis Nov 2024 · via expedia
    4/5

    Nothing

  • Tracylea Nov 2024 · via expedia
    4/5

    The staff was really great

  • Tracylea Nov 2024 · via expedia
    4/5

    The staff was really great

  • Susan Oct 2024 · via expedia
    1/5

    It was nasty And dirty grounds were filthy.Kids running around in their underwear Took over an hour to get deposit back

  • Susan Oct 2024 · via expedia
    1/5

    It was nasty And dirty grounds were filthy.Kids running around in their underwear Took over an hour to get deposit back

  • Ashley Oct 2024 · via expedia
    3/5

    No comment

  • Ashley Oct 2024 · via expedia
    3/5

    No comment

  • Timothy Oct 2024 · via expedia
    5/5

    Great place to stay, affordable, clean cortious,safe, plenty of outside room to walk or exercise for you and your dog

  • Timothy Oct 2024 · via expedia
    5/5

    Great place to stay, affordable, clean cortious,safe, plenty of outside room to walk or exercise for you and your dog

  • Verified Oct 2024 · via hotels.com
    1/5

    Nasty. Mold all over walls. Cigarette burns on blankets in a non smoking room. Light barley worked. When asked for a different room and manager, was denied. Do not stay here. The building should be condemned!!!!

  • David Oct 2024 · via expedia
    1/5

    Bed and sheets were uncomfortable. The floor in the room was wet and dirty. I had to lay down a towel by the bed because there was puddle. The TV didn’t work. The people in the room next to me were up late listening to loud music

  • Teresa Oct 2024 · via hotels.com
    5/5

    It was decent for the price , sheets were clean , room was clean . My only complaints are the baby roaches and the fact that they’re were about 8-9 burn holes in the comforter and dog hair . Other than that everything was fine !

  • Tyrone Oct 2024 · via expedia
    3/5

    They need to upgrade their rooms but for $50 a night I understand but my stay was OK

  • Susan Oct 2024 · via expedia
    1/5

    Nothing

  • R Sep 2024 · via priceline
    2/5

    The Front Desk Staff was very nice and understanding. He did ask if we wanted to see the room first and we declined because we were exhausted. The room was horrible. The floor hadn't even been swept or mopped. Mildew in the bathroom. The whole room was extremely damp. There were parts of a broken a/c unit just sitting on the sidewalk with exposed metal and insulation.

  • JAMMIE Sep 2024 · via hotels.com
    1/5

    This place is a dump. All the outside trash cans was flowing with trash. The rooms was not even swept the floors was dirty from who ever was there before. Shower rod was not even connected to the wall it was just sitting on the rim of the shower. Microwave was disgusting rusted in the inside. I almost didn’t feel safe at this place. Don’t even get me started in that I e box.

  • Robin Sep 2024 · via expedia
    3/5

    The room didn't match photos on line. It seemed like one of those hotels where there's people living there. However it's not so expensive you can't afford it . It's priced well.

  • Micaela Sep 2024 · via expedia
    5/5

    Customer service was great nobody bothered you pet Friendly.Close to everything restaurant gas stations shopping areas and the interstate next up the road affordable prices for the rooms. They give out many towels you need and i appreciate their services thank you.

  • Micaela Sep 2024 · via expedia
    5/5

    Customer service is always nice and prices are so reasonable and affordable, Thank you.

  • Jamie Aug 2024 · via hotels.com
    1/5

    People outside smoking weed, others up at 12am loud and yelling to each other. Horrible place, needs security.

  • brandi Aug 2024 · via hotels.com
    5/5

    Average budget motel, fast wifi, staff was awesome...you get what you lay for people

  • charles Jul 2024 · via hotels.com
    1/5

    this hotel needs to be cleaned deeply on the sidewalks and the balconies. The level of filth was overwhelmng. then you had your clients smoking all sorts of drugs there too. the motel reeked of dope. there was no phone to call the desk with when our neighbors had a knock down drag out fight at 3 a.m. No chairs in the room, no clock, only a sick television and a garbage can . the ceiling was peeling and the baseboard in the bath was falling off. The towels all looked very stained and nasty, the bedspreads were gross and the floor had not been mopped in months. the mirror was filthy too. someone used a solvent on the tv screen and it had a thick haze . I would not recommend this place to a rabid dog.

  • Livia Jul 2024 · via expedia
    1/5

    Gross

  • SHARON Jul 2024 · via expedia
    1/5

    Did not like staff

  • Woody Jul 2024 · via priceline
    5/5

    I wish there had been a coffee maker in the room.

  • Lori Jul 2024 · via expedia
    1/5

    The room smelled like mold and there were cigarette burn holes in the comforter. The end table had not been wiped down. We asked for a refund.

  • Ashley Jul 2024 · via expedia
    3/5

    It was decent for a weekend stay.

  • Aju Jul 2024 · via expedia
    1/5

    We are booking hotel rooms through Expedia from long time. Never had such a bad experience. All night we had roaches running in room. Room looks disgusting. Towel was used and not cleaned. Saw cigarette pieces where we specifically booked non smoking rooms with kids.we had to go to Walmart yesterday and buy sanitizer and sheets for the bed

  • Scott Jul 2024 · via hotels.com
    1/5

    This place is horrible the ceiling was falling down. The room smelled like mold. The shower curtain was falling off the wall because the shower was leaking in the wall and poorly repaired, if you could call that a repair. The only sink didn’t work and I could barely brush my teeth. Just an overall bad room and I felt like I got eaten by bugs for sleeping in the bed

  • China Jul 2024 · via expedia
    1/5

    I like the staff but hotel room was dirty and found roach :/

  • Elva Jul 2024 · via expedia
    1/5

    The girl at the window was really nice. Thank you

  • Courtney Jun 2024 · via expedia
    2/5

    Our first night here we opened a towel and there was a dead cockroach bigger than my thumb inside. I asked staff for new towels and told them and they did nothing, acted like it was normal. We thought that was the end of it and then the next night we found a live one crawling in the bathroom floor, and crawled everywhere in the floor until we trapped it under a cup for house keeping to find. The other people who stayed were extremely loud. It was 30 minutes from the pensacola beach, which isn’t awful but getting on the interstate and off was. Yes it is cheap, and if you are okay with cockroaches bigger than a grown adults thumb then go here. But if not, I would highly recommend a different hotel. This place is disgusting and our non smoking room smelt like someone had been smoking for years. Housekeeping also goes in when you’re not there. Have fun, and choose a different hotel for your own bug hating good.

  • Leve Jun 2024 · via hotels.com
    1/5

    Bed bugs

  • Kristina Jun 2024 · via expedia
    4/5

    The property is really open and spacious with plenty access to grassy areas. It's a really convenient location and the staff is friendly.

  • william Jun 2024 · via expedia
    4/5

    rooms had peices missing on floors

  • Agnes May 2024 · via expedia
    1/5

    The only good thing about it is the guy in the office was understanding and refunded my money.

  • Ernesto May 2024 · via priceline
    0.5/5

    I would not recommend this nasty place ?????????? I don’t know how this place still operates ??????????

  • Nora May 2024 · via expedia
    1/5

    I went with my family, and found bed bugs. Every inch of that room was disgusting. We ended up leaving and thankfully found a much better place on such short notice.

  • Araiah May 2024 · via expedia
    1/5

    I didn’t like anything about the room. There were old towels still in the bathroom with bugs on the walls, the bathroom door was hard to open (because it was breaking), pain was falling the the bathroom, roaches on the ac and spiders on the entrance door.. staff had horrible hospitality. The staff member didn’t want to refund me and refused to let me speak to the manager. Jerks

  • Hermilo May 2024 · via priceline
    2/5

    Sheets were dirty. Only stayed at hotel because every other hotel was booked for the night. Would not recommend unless no other options are available.

  • Steveny May 2024 · via priceline
    1/5

    The shower had great water pressure. The pillows were gross and over used. The bed had disgusting stains and rips. The walls and doors were filthy. The toilet was rickety. The shower curtain bar was hardly hanging. The chairs were filthy. The experience was icky.

Frequently asked questions about Garden Inn & Suites

Does Garden Inn & Suites have free Wi-Fi?
Yes, Garden Inn & Suites offers free Wi-Fi for all guests.
Does Garden Inn & Suites offer parking?
Yes, Garden Inn & Suites offers free parking on-site.
Does Garden Inn & Suites have meeting spaces, conference centers, or conference rooms?
Yes. Garden Inn & Suites offers meeting spaces for business and group use.
Does Garden Inn & Suites have a fitness center?
Garden Inn & Suites does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Garden Inn & Suites located, and how walkable is the area?
Garden Inn & Suites is located at 8500 Pine Forest Road, Pensacola, FL 32534. With a Walk Score of 23, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available