Best Western Pawleys Island
About Best Western Pawleys Island
The Pawley’s Island Inn is located 1.5 mi from the beach and features a daily continental breakfast. Guests will enjoy an outdoor pool on-site as well as free Wi-Fi. A cable TV is provided in each room of this Pawley’s Island hotel. Select rooms include sofa bed, microwave, and refrigerator. A fitness center is on site at the Pawley’s Island Inn and guests can take care of business at the hotel’s business center. Meeting facilities are available on site too. This property is 10 minutes’ drive from Huntington Beach State Park. Guests are located just 5 mi from the natural beauty of Brookgreen Gardens.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel generally meets guests' expectations with clean rooms, comfortable beds, and friendly staff. However, some guests express dissatisfaction with the breakfast offerings and the need for updates and repairs in certain areas of the hotel.
- Clean rooms
- Comfortable beds
- Breakfast offerings are disappointing
- Need for updates and repairs in certain areas of the hotel
- 3.5/5
The room was decent, comfortable and clean The main lobby and breakfast area were stifling hot whether it was 7 am or 7 pm. It was ridiculous.
- 4/5
The staff were all friendly. The little elderly lady who fixed breakfast was so sweet and kind. The kind of person grandkids would love to hug all the time. Room 209, the carpet was worn and filthy. We wore our flip flops to keep our feet clean. We didn't have any body soap in the shower. The bed was awesome! Slept like a baby. The pool was nice and clean. We enjoyed our stay. It was just one light away from our favorite ice cream shop, Paradise Ice Cream!!!!
- 5/5
Exceptional
- 4.5/5
In great shape and hardly any imperfections to our room We were right by the pool which was annoying because we had little kids trying to sleep.
- 4/5
Very good
- 5/5
The staff were amazing and always helpful. Pool was nice and rooms were great
- 4/5
Latoya the general manager checked me in, she was so kind and accommodating.
- 5/5
Older hotel but well maintained.
- 5/5
Very comfortable bed, clean, good breakfast and very helpful staff
- 4.5/5
Clean and quiet Quiet and the staff was very welcoming
- 4.5/5
Very clean, comfortable, wonderful staff. Great breakfast
- 4.5/5
I loved the customer service ! The front desk staff and the breakfast attendant Cynthia (I believe her name was - older black woman with glasses ) she was amazing! Very kind & intentional and the front desk lady -lightskin lady with braids was so helpful & kind! The beds were super comfortable , breakfast was good & great location -right near the beach & peaceful area! The shower had a dripping issue throughout the night & the light above the sink was kind of hanging down (none of that affected my stay though ) but other than that , everything was great !
- 5/5
Friendly staff & clean property!
- 5/5
I really enjoyed the cleanliness of the room and how comfortable the bed was. The staff were friendly and attentive, making check-in and check-out smooth. I also appreciated the variety and quality of the breakfast options each morning.
- 5/5
Everything was clean and maintained well
- 4/5
Clean
- 4/5
Room was clean, beds were comfortable. Latoyia at the front desk was fantastic and so pleasant. Cynthia, who took care of the breakfast was so sweet. She went around making sure everyone had what they needed.
- 5/5
We always stay here when visiting Pawleys Island. The staff is wonderful and even called our room to check to see if everything was to our liking. Breakfast is convenient and good. Rooms are always clean.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Bed was really comfortable The TV turned itself on at 11:44 pm and woke us up. Not enjoyable.
- 0.5/5
The location The service, never picked up garbage, vacuumed the room, had to ask for towels daily… Notified the reception - didn’t take any action
- 4.5/5
Breakfast was good but the same every day. A little variety would have been nice. Dining room too crowded. Staff was great. See above
- 4.5/5
Breakfast was good but the same every day. A little variety would have been nice. Dining room too crowded. Staff was great. See above
- 0.5/5
The location The service, never picked up garbage, vacuumed the room, had to ask for towels daily… Notified the reception - didn’t take any action
- 4/5
It's an older hotel that is in a great location in Pawley's Island.
- 4/5
Great location, price and wonderful staff. The free breakfast was great and the lady responsible for the food was so friendly and kind!! Actually all the staff were very kind and helpful! Some of the bathroom needed a little repair, nothing too serious
- 4/5
Very good
- 4/5
Great location, price and wonderful staff. The free breakfast was great and the lady responsible for the food was so friendly and kind!! Actually all the staff were very kind and helpful! Some of the bathroom needed a little repair, nothing too serious
- 5/5
The staff was very friendly and professional.
- 5/5
The staff was very friendly and professional.
- 5/5
Friendly staff
- 5/5
The bed was comfortable. The room was clean. The beakfast provided had a variety of options.
- 5/5
The bed was comfortable. The room was clean. The beakfast provided had a variety of options.
- 5/5
Housekeeping found my tablet in the room and the front desk called me to say they had it!!
- 5/5
Well located for my purpose with a good price.
- 2/5
We told Latoya about the bathroom and the sink but told them to wait until we checked out. The girl that checked us out was also very nice.
- 5/5
Exceptional
- 2/5
The room smells dirty, almost like smoke and dirt…. Carpets in rooms and hallways are old and dirty and worn..even air conditioning in room smelled and it wasnt a good stay…beds are ok, not great.. We wont ever stay here again, .. we stayed here a few years ago and it was much nicer back then…. This hotel needs a major upgrade…
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Exceptional
- 4/5
I didn't like that they charge you to check in 30mins early
- 5/5
Was the best choice for my now late wife Nicole and I. I choose to continue to preserve that memory.
- 5/5
Was the best choice for my now late wife Nicole and I. I choose to continue to preserve that memory.
- 3.5/5
Location The bed was squeaky
- 3.5/5
The bed was squeaky
- 2.5/5
Breakfast was good. Many options to choose from. Staff were nice and responsive to needs. The building needs updating. Not enough lighting. Bathroom needs updating. The small tub had rust near drain . My husband didn't like it at all. Every I sat on my bed the metal frame made a gong sound.
- 2.5/5
Breakfast was good. Many options to choose from. Staff were nice and responsive to needs. The building needs updating. Not enough lighting. Bathroom needs updating. The small tub had rust near drain . My husband didn't like it at all. Every I sat on my bed the metal frame made a gong sound.
- 4/5
Very good
- 5/5
The staff was excellent, very customer service oriented
- 4/5
Comfortable bed. Location. No reply when I said "Good Morning" to 2 different staff members.
- 5/5
I dealt with several employees during my stay and everyone was truly personal in making me feel welcome.A+++
- 5/5
I dealt with several employees...
- 5/5
Exceptional
- 4/5
Comfortable bed. Location. No reply when I said "Good Morning" to 2 different staff members.
- 5/5
Great stay
- 5/5
It was great
- 5/5
N/A
- 5/5
Location was perfect N/A
- 4/5
I didn't like that they charge you to check in 30mins early
- 4/5
Quiet clean comfortable Poor lighting in my room one of the lamps didn’t work
- 4/5
Quiet clean comfortable Poor lighting in my room one of the lamps didn’t work
- 5/5
Nice clean property convenient to lots of things at a reasonable price.
- 1.5/5
Good location and clean. Our room had no shower curtain. When I told front desk, Juliette said, “I’ll tell housekeeping.” She didn’t apologize for inconvenience. The breakfast room was understaffed. There was no coffee or eggs or milk and only three pieces of fruit when I arrived.
- 1.5/5
Good location and clean. Our room had no shower curtain. When I told front desk, Juliette said, “I’ll tell housekeeping.” She didn’t apologize for inconvenience. The breakfast room was understaffed. There was no coffee or eggs or milk and only three pieces of fruit when I arrived.
- 5/5
Very convenient location. Close to golf and restaurants. Staff was super friendly and quite helpful.
- 3.5/5
Good
- 4/5
Quiet & comfortable room. Convenient to golf courses in Pawleys Island & Murrell’s inlet.
- 5/5
Breakfast was free, area was clean and staff was helpful. Room clean and air conditioning working well.
- 5/5
Exceptional
- 4/5
Good value for the money and very well situated though
- 1/5
staff was friendly construction in the hall way and was told to leave at 9:00am by contractor. Broken refrigerator and had to throw away all food that was in the refrigerator
- 1/5
staff was friendly construction in the hall way and was told to leave at 9:00am by contractor. Broken refrigerator and had to throw away all food that was in the refrigerator
- 3/5
We have decided that next time we come down to the beach to visit family, we will stay at our usual hotel and pay the extra money, for a better time, and not worry about getting sick from the food
- 5/5
This Wes the second time we stayed at this location the second time was just as good as the first time. Clean rooms and lobby . We will stay at this location again.
- 4.5/5
Very clean and comfortable rooms, staff very friendly and accommodating
- 4.5/5
Very clean and comfortable rooms, staff very friendly and accommodating
- 5/5
Exceptional
- 5/5
Good breakfast variety Reasonable price
- 5/5
Everyone was wonderful
- 4.5/5
Clean and comfy. It was a perfect stay.
- 4/5
The breakfast was good...normal for a continental breakfast. Unfortunately that was the only place to get coffee....none in the room. The shower was touchy and the handle would move on it's own from warm to cold.
- 4/5
I did have hair in my tub and asked for it to be cleaned again.
- 4/5
Great location, very kind, professional staff. Shoutout to the manager, Latoya who was welcoming, friendly and professional. I had just had a terrible experience at another hotel on the island and I instantly knew I was in good hands when she greeted me. Cynthia the breakfast attendant was exceptional - warm, friendly and great service. My room was clean and comfortable and the bed was great. I would happily stay here again!
- 4/5
Yes
- 5/5
Clean room| Excellent breakfast staff
- 3.5/5
Noisy guests.
- 3.5/5
Ok for the rate Plentiful Only 1 entrance
- 4/5
It was good It was ok
- 5/5
Yes
- 3.5/5
Construction on floor in hall, empty and missing shampoo, body wash containers, ran over metal panels outside stretched across parking lot road...frig not clean...
- 4/5
The picture in rhe room had "something" on it, and the cleaning person did not replace my towels. She moved my washcloth in the shower, which made me then not use that one. Thankfully I travel with them. And while she did change my garbage, she left the full bag on the table. Also, didn't remake the bed. Last week's stay was much better. The woman who served breakfast was FABULOUS!!!! Super personable, attentive to each guest. Food was very good. Seceral options were offered. She made the stay enjoyable.
- 2/5
Are not worth the price of admission? As you well know, the price of food is not to be given away. Any longer? In these days it truly is you get what you pay for hope that answers your curiosity
- 5/5
I would have like to have more options of snacks from a vending machine. There were a few items at check in and she did says there were vending machines, I only found with soda and water. I had an event happen that made me get to hotel about 2am. With no outside restaurants open and a gas station at opposite side of road I came from, some crackers or salty sweet snack outside of chips would have helped get me through to breakfast. Otherwise, everything was great! Thank you
- 3/5
Little dated and little run down. My sheets smelled like smoke and i don’t smoke. Staff was extremely friendly
- 5/5
Was a very pleasant stay
- 5/5
Wish the pool area would have been open but we understood about why....pollen was bad.
- 3/5
Had to ask for towels every day and most days there wasn’t any available Just not as clean as in the past
- 3/5
The room smelled clean, bed was nice, clean and comfortable, shower had stains from a cleaner, carpet needed replaced. Water was barely warm enough for a shower and the second night the warm water turned cool mid shower. That was a cold shower and my sister ended up not getting a shower because of no hot water. The breakfast staff was pleasant and Cynthia made our morning. She was so friendly and greeted us with a “good morning” and light conversation. She was very diligent with maintaining warm breakfast food and helping in any way she could.
- 5/5
Room was clean. Breakfast was a very good variety. Quiet hallways.
- 5/5
The person taking care of breakfast was great. My only other interaction was with the clerk who signed me. Check in went fine but her knowledge of the surrounding area was bad.
- 5/5
The breakfast selection was very good. The room was fine and the entire hotel was nice and one I would stay in again.
- 5/5
friendly staff, they actually had a breakfast which included eggs, sausage and bacon included. Coffee available all day. Nice clean rooms.
- 5/5
Great hotel, very accommodating and helpful. Will definitely return!
- 4/5
Staff was friendly and accommodating. Beds were comfortable, breakfast was standard, located in a safe location, we would definitely stay here again
- 5/5
Rooms were very clean and the ac was great. The staff was absolutely wonderful, pleasant, and very friendly.
- 2/5
Kitchen lady was very pleasant and helpful. Front desk lady was overwhelmed and didn't answer my questions before answering the phone and telling me I would have to wait.
- 5/5
Comfortable beds, nice breakfast
- 4/5
The room was nicely updated, but the door to the bathroom was ancient and would hardly close.
- 3/5
Pricey for a dated property.
- 5/5
Clean room | Staff | Business-friendly | Gym
- 5/5
Staff!!!
- 5/5
Staff!!!
- 5/5
Good hotel, clean
- 5/5
Good hotel, clean
- 4/5
The lady that worked the continental breakfast was awesome!
- 4/5
The lady that worked the continental breakfast was awesome!
- 5/5
Great location and excellent breakfast and room accommodation!
- 5/5
Great location and excellent breakfast and room accommodation!
- 5/5
Yes everything was great
- 5/5
Yes everything was great
- 5/5
Fabulous staff from Rebecca at check in to Cynthia at breakfast and the young gal at the front desk at checkout. Miss Cynthia especially made us feel so very welcome. What a blessing she is! This Best Western is truly THE BEST.
- 5/5
Fabulous staff from Rebecca at check in to Cynthia at breakfast and the young gal at the front desk at checkout. Miss Cynthia especially made us feel so very welcome. What a blessing she is! This Best Western is truly THE BEST.
- 4/5
Yes
- 4/5
Yes
- 4/5
Staff was extremely helpful. Room had a very comfortable bed and pillows which is a must for us!! We had a wonderful stay! Thank you!
- 4/5
Staff was extremely helpful. Room had a very comfortable bed and pillows which is a must for us!! We had a wonderful stay! Thank you!
- 5/5
Everything was great. The room was clean. The amenities were nice. The staff was very helpful and very pleasant at the desk and in the dining room. I especially enjoyed the two ladies that got up early on Sunday and Monday to start the dining room. They were so helpful.
- 5/5
Everything was great. The room was clean. The amenities were nice. The staff was very helpful and very pleasant at the desk and in the dining room. I especially enjoyed the two ladies that got up early on Sunday and Monday to start the dining room. They were so helpful.
- 5/5
- 5/5
- 5/5
Room and grounds were clean, all staff friendly and helpful, 24 hr hot beverages.
- 5/5
Room and grounds were clean, all staff friendly and helpful, 24 hr hot beverages.
- 5/5
Everyone was very nice and helpful. The room was clean and the breakfast is very good.
- 5/5
Everyone was very nice and helpful. The room was clean and the breakfast is very good.
- 3/5
People were great Eapecially the lady who was serving breakfast. However, the hall carpet smelled terrible and the bath tub in our room was dirty.
- 3/5
People were great Eapecially the lady who was serving breakfast. However, the hall carpet smelled terrible and the bath tub in our room was dirty.
- 4/5
Room was clean. Bed was really comfy. Breakfast was fine. Coffee great!
- 4/5
Room was clean. Bed was really comfy. Breakfast was fine. Coffee great!
- 5/5
Great value for the money! Staff was great, efficient and friendly. I would recommend.
- 5/5
Great value for the money! Staff was great, efficient and friendly. I would recommend.
- 4/5
Staff
- 4/5
Staff
- 5/5
Check-in was great. Employees were very nice and accommodating. Lady at breakfast was very kind.
- 5/5
Check-in was great. Employees were very nice and accommodating. Lady at breakfast was very kind.
- 5/5
Very friendly, clean rooms, comfortable bed, and the breakfast was good.
- 5/5
Very friendly, clean rooms, comfortable bed, and the breakfast was good.
- 3/5
OK. Not great.
- 3/5
OK. Not great.
- 5/5
- clean room, friendly staff, good breakfast
- 5/5
- clean room, friendly staff, good breakfast
- 5/5
Fast check-in, room and hotel quietness.
- 5/5
Fast check-in, room and hotel quietness.
- 5/5
The staff at breakfast were phenomenal. They were happy and friendly folks. If anything ran out, you tell them and it’s there.
- 5/5
The staff at breakfast were phenomenal. They were happy and friendly folks. If anything ran out, you tell them and it’s there.
- 4/5
Everything was wonderful except the noise of the exterior door closing was so loud near my room since I was at the end of the building.
- 4/5
Everything was wonderful except the noise of the exterior door closing was so loud near my room since I was at the end of the building.
- 3/5
Overall condition of room was not great. Carpet needs replacement. Shabby bathroom. Staff was very good though!
- 3/5
Overall condition of room was not great. Carpet needs replacement. Shabby bathroom. Staff was very good though!
- 5/5
Excellent hotel. A little dated, but clean and comfortable. Staff was super nice, especially the nice lady who did breakfast.
- 5/5
Excellent hotel. A little dated, but clean and comfortable. Staff was super nice, especially the nice lady who did breakfast.
- 5/5
Would stay there again
- 5/5
Would stay there again
- 4/5
- 4/5
- 4/5
Nice room friendly staff.
- 4/5
Nice room friendly staff.
- 2/5
they were requiring a fee for a slightly early check-in, and they had the room empty and ready to go.
- 2/5
they were requiring a fee for a slightly early check-in, and they had the room empty and ready to go.
- 5/5
The staff was very friendly and helpful. The room was clean and the bed was very comfortable.
- 5/5
The staff was very friendly and helpful. The room was clean and the bed was very comfortable.
- 5/5
Yes
- 5/5
Yes
- 2/5
Your picture of the hotel is very misleading. Will never stay there or any other Best Western ever again. That place should be torn down.
- 2/5
Your picture of the hotel is very misleading. Will never stay there or any other Best Western ever again. That place should be torn down.
- 4/5
Yes. Nice staff. Comfortable room. Good breakfast.
- 4/5
Yes. Nice staff. Comfortable room. Good breakfast.
- 4/5
Room was comfortable and clean. Stayed one night while traveling. Friendly and helpful front desk staff
- 4/5
Room was comfortable and clean. Stayed one night while traveling. Friendly and helpful front desk staff
- 5/5
Both were excellent
- 5/5
Both were excellent
- 5/5
People were very friendly and helpful. Room was clean and comfortable.
- 5/5
People were very friendly and helpful. Room was clean and comfortable.
- 4/5
Nice place stayed for a wedding weekend
- 4/5
Nice place stayed for a wedding weekend
- 4/5
I have stayed at this property before. It is a clean, affordable place to stay in an area that is very close to shopping, dining, & local attractions. This place is seriously outdated and can be seen throughout in areas like the carpeting, the ceiling, the fixtures. Despite that, it is kept very clean. My only complaint is that I received a knock on my door shortly after checking in around 4 in the afternoon and it was a "man" with a clipboard claiming to need to check and measure the windows. I did not let him in as I was preparing to get on a zoom call for work, but this made me uneasy. It could have been legitimate, but the hotel attendant should have notified guests that this would be occurring for safety purposes.
- 4/5
I have stayed at this property before. It is a clean, affordable place to stay in an area that is very close to shopping, dining, & local attractions. This place is seriously outdated and can be seen throughout in areas like the carpeting, the ceiling, the fixtures. Despite that, it is kept very clean. My only complaint is that I received a knock on my door shortly after checking in around 4 in the afternoon and it was a "man" with a clipboard claiming to need to check and measure the windows. I did not let him in as I was preparing to get on a zoom call for work, but this made me uneasy. It could have been legitimate, but the hotel attendant should have notified guests that this would be occurring for safety purposes.
- 5/5
Very safe area. Convenient to many dining options
- 5/5
Very safe area. Convenient to many dining options
- 5/5
Perfect and clean and staff was super friendly. Comfortable bed and nice room overall
- 5/5
Perfect and clean and staff was super friendly. Comfortable bed and nice room overall
- 5/5
The room was a nice size and the bed was so comfortable. The staff were friendly and helpful.
- 5/5
The room was a nice size and the bed was so comfortable. The staff were friendly and helpful.
- 5/5
Friendly staff, room was clean and quiet.
- 5/5
Friendly staff, room was clean and quiet.
- 5/5
We've stayed at this hotel 4 or 5 times now and the staff is very friendly. The hot breakfast is above average and the "Breakfast Lady" in charge is wonderful. We'll probably be back next summer at this well-maintained property.
- 5/5
We've stayed at this hotel 4 or 5 times now and the staff is very friendly. The hot breakfast is above average and the "Breakfast Lady" in charge is wonderful. We'll probably be back next summer at this well-maintained property.
- 3/5
The parking area had no security, was open to the main street without hindrance. Facility was very good. Plumbing was a problem. The shower did not drain and water covered the bathroom floor. The sink barely drained. The personnel were friendly and cooperative.
- 3/5
The parking area had no security, was open to the main street without hindrance. Facility was very good. Plumbing was a problem. The shower did not drain and water covered the bathroom floor. The sink barely drained. The personnel were friendly and cooperative.
- 4/5
The only thing with this property was the rooms that have been renovated, weren't ENTIRELY renovated! LOL! The pillows and beds were really comfortable, the room smelled clean. The bathroom door was old, not painted and had obvious signs of someone trying to get into it, as it locks accidentally when you close the door. We accidentally locked it, too and had to call the front desk to have someone open it. Turns out, it opens with a paper clip. They need to replace that door! Other than that, the staff was super helpful and very nice! They had breakfast bags to go for us (business trip, had to leave early), and fresh towels when we needed them. I will definitely stay here again next year.
- 4/5
The only thing with this property was the rooms that have been renovated, weren't ENTIRELY renovated! LOL! The pillows and beds were really comfortable, the room smelled clean. The bathroom door was old, not painted and had obvious signs of someone trying to get into it, as it locks accidentally when you close the door. We accidentally locked it, too and had to call the front desk to have someone open it. Turns out, it opens with a paper clip. They need to replace that door! Other than that, the staff was super helpful and very nice! They had breakfast bags to go for us (business trip, had to leave early), and fresh towels when we needed them. I will definitely stay here again next year.
- 1/5
Very dirty sink was backing up to another room refrigerator was not working cockroaches dead and alive on the floor of the second room as well. I have a refund receipt from the manager that could not accommodate me any further why all the other rooms were booked!!!
- 1/5
Very dirty sink was backing up to another room refrigerator was not working cockroaches dead and alive on the floor of the second room as well. I have a refund receipt from the manager that could not accommodate me any further why all the other rooms were booked!!!
- 5/5
It was convenient for me since I had a friend playing at a bar near there
- 5/5
It was convenient for me since I had a friend playing at a bar near there
- 3/5
Location was good.
- 3/5
Location was good.
- 3/5
We always stay here cause it is very convenient to the beach and a safe area. I didn't like NOT getting my room cleaned second nite.
- 3/5
We always stay here cause it is very convenient to the beach and a safe area. I didn't like NOT getting my room cleaned second nite.
- 5/5
It was a pleasant stay and a good value.
- 5/5
It was a pleasant stay and a good value.
- 4/5
It was nice
- 4/5
It was nice
- 5/5
Very quiet safe neighborhood and very close to shops and restaurants. Beds were comfortable and air conditioning worked great
- 5/5
Very quiet safe neighborhood and very close to shops and restaurants. Beds were comfortable and air conditioning worked great
- 1/5
Gross. Couldn’t even sleep on the comforter. Shower was dirty. Room was just gross, carpet gross, wore flip flops even in shower. The room was just wet with humidity. Stay somewhere else trust me
- 1/5
Gross. Couldn’t even sleep on the comforter. Shower was dirty. Room was just gross, carpet gross, wore flip flops even in shower. The room was just wet with humidity. Stay somewhere else trust me
- 5/5
Cynthia was excellent in the breakfast room and the night check in clerk was excellent as well. They should be rewarded.
- 5/5
Cynthia was excellent in the breakfast room and the night check in clerk was excellent as well. They should be rewarded.
- 5/5
Really nice people, particularly the lady at breakfast. And the bed was super comfortable
- 5/5
Really nice people, particularly the lady at breakfast. And the bed was super comfortable
- 3/5
Additionally, the room was run down, in need of an upgrade especially in the bathroom. Needs more lighting in bedroom. The best part of the stay was a lovely woman working at the breakfast buffet. She was extremely helpful, friendly, and offered to pray with us for a safe journey. She is a blessing!
- 3/5
Additionally, the room was run down, in need of an upgrade especially in the bathroom. Needs more lighting in bedroom. The best part of the stay was a lovely woman working at the breakfast buffet. She was extremely helpful, friendly, and offered to pray with us for a safe journey. She is a blessing!
- 5/5
Very clean and fiendly
- 5/5
Very clean and fiendly
- 4/5
Good value for the money and what you would expect from a hotel at this price in the Myrtle Beach area. Rooms and hotel could use some upgrades, painting, carpet, etc. Free Breakfast was good. One of the queen beds needed to be replaced as it squeaked and made noises every time you moved.
- 4/5
Good value for the money and what you would expect from a hotel at this price in the Myrtle Beach area. Rooms and hotel could use some upgrades, painting, carpet, etc. Free Breakfast was good. One of the queen beds needed to be replaced as it squeaked and made noises every time you moved.
- 5/5
The bed is very comfortable. The bathroom is clean
- 5/5
The bed is very comfortable. The bathroom is clean
- 5/5
This was the most comfortable bed we’ve ever slept in! This property as a whole was excellent!
- 5/5
This was the most comfortable bed we’ve ever slept in! This property as a whole was excellent!
- 4/5
This hotel was surprisingly clean and comfortable for a lower budget one and considering other comfort inns. The bedding was so soft, the pillows especially made me feel like I was sleeping on clouds. I loved how there was shampoo and body wash dispensers hanging inside the shower wall, and so I didn’t have to use the teeny bar soaps that get washed down the drain after a few uses in one shower trip. I do wish comfort inn would supply conditioner dispenser inside shower, and hand wash dispenser beside the sink as well, to make it more comfortable for the guests. The front desk ladies were sweet and my attendant was vey quick getting me checked in, which was so nice after traveling in the car for awhile and being tired.
- 4/5
This hotel was surprisingly clean and comfortable for a lower budget one and considering other comfort inns. The bedding was so soft, the pillows especially made me feel like I was sleeping on clouds. I loved how there was shampoo and body wash dispensers hanging inside the shower wall, and so I didn’t have to use the teeny bar soaps that get washed down the drain after a few uses in one shower trip. I do wish comfort inn would supply conditioner dispenser inside shower, and hand wash dispenser beside the sink as well, to make it more comfortable for the guests. The front desk ladies were sweet and my attendant was vey quick getting me checked in, which was so nice after traveling in the car for awhile and being tired.
- 5/5
The staff was super helpful and very nice. The facilities were clean.
- 5/5
The staff was super helpful and very nice. The facilities were clean.
- 5/5
Everyone was very kind and helpful, right down to the lady who worked breakfast!
- 5/5
Everyone was very kind and helpful, right down to the lady who worked breakfast!
- 3/5
The property in and of itself is fine, but our room was extremely musty. I wanted to change rooms but my husband hates to make waves. The air conditioning was not on when we arrived, so we cut it on to circulate the air and after 3 days of window opening, and door opening, we both came to the conclusion that the air filter for the air conditioner needed to be replaced. Other than that, the breakfast was good, the hotel is quiet and peaceful.
- 3/5
The property in and of itself is fine, but our room was extremely musty. I wanted to change rooms but my husband hates to make waves. The air conditioning was not on when we arrived, so we cut it on to circulate the air and after 3 days of window opening, and door opening, we both came to the conclusion that the air filter for the air conditioner needed to be replaced. Other than that, the breakfast was good, the hotel is quiet and peaceful.
- 5/5
We only stayed one night. The room was quiet and the facility was clean.
- 5/5
We only stayed one night. The room was quiet and the facility was clean.
- 5/5
Nice place and friendly staff
- 5/5
Nice place and friendly staff
- 4/5
Clean comfortable. Bathroom with seperating baseboard tile and splintering door.
- 3/5
The a/c worked, but was clicking and popping and kept us up half the night
- 2/5
Bathroom was not clean, hair on floor. Shampoo and conditioner dispensers did not work. I requested housekeeping to come and they never did.
- 5/5
There is restaurant and shopping close by
- 5/5
Good no frills room.Clean
- 5/5
Quiet clean staff friendly and helpful
- 2/5
When my husband and i arrived we were greated very warmly by the hostess at the desk. The room smelled as if there had been a fire a few days before. The black staff members were awesome, very warm and inviting.The night manager was there the second night, whom was a white lady with blonde hair, she did not greet my husband nor me it seemed it was a little racially charged. We had an issue with the key she simply asked for my drivers license. No apology at all, no sorry for the convience. She had just seen me walk through the lobby before.The bed was very comfortable.Overall it was ok experience but for the 412.00 I paid it could have been better.
- 4/5
Only complaint was the WiFi. Slow and unable to connect my kindle
- 4/5
Location is very close to Brookgreen Gardens, less than a 10 minute drive.
- 5/5
I stayed here 10 years ago for a week and never had to ask for a thing. The pool was like bathwater and was well over filled. We heard other guest complaining about the same thing. With it being so hot, we were looking for a cool dip in the pool. The house cleaning staff were very sweet and professional and made our day as we left. My daughter was so impressed with the lady in the breakfast room, that she stopped on our way out to give her a tip. The room was nice and clean, and we just had a few things that would have made it perfect.
- 5/5
The staff was amazing. Amazing customer service. I would give more starts if I could.
- 3/5
Didn't have any sheets and pillers for the pull out sopher.
- 4/5
Really nice hotel, would definitely stay here again. Staff were very kind, no bugs, and the hotel room was very nice and clean. Breakfast wasn’t that good the reason why my rating is 4 stars.
- 5/5
The ducks walking around in the parking lot! So cool and cute!
- 4/5
Great place for an overnight stay.
- 5/5
Hidden gem for the right price
- 3/5
Stayed here before room was in better shape, This time room was worn and put in a HP room were shower ran all over the floor.
- 5/5
Nice pool and convenient location
- 4/5
It was a good stay overall. Room and halls were clean, the breakfast area was a little humid.
- 2/5
With this same front desk staff member, she gave my mother a bad attitude because the key to the room wouldnt work and we had to get new keys. We tried to brush off that she had a attitude with my mother, but we also ran into another resident that said she had a bad attitude with her also and she had to talk to her about it and stated she will be giving a bad review for her stay also! Last but not least, my son vomited on the bedding, so i needed someone to come and change the bedding. Went to the front and the same lady on staff told me they dont have any staff to come clean it up and told me i would have to change the bedding myself and gave me the sheets and pillow cases. Forgot to give me the quilt and i had to return to the front to get the quilt! We only stayed one night and that one night stay was a bad experience. Next morning staff was better. But already had the bad experience.
- 5/5
Staff was very kind and helpful, hotel is older but clean. We were there on a holiday weekend and I think the staff had a hard time keeping up with keeping breakfast stocked. More grab and go options like individual yogurts and bagels, juice, etc might help instead of the dispenser type choices. Bed was comfortable. Pool is small but well maintained. Location is great, short ride to beach and restaurants.
- 5/5
We enjoyed the location and being able to enjoy the pool without being crowded. The lady over the breakfast was the absolute sweetest.
- 5/5
The staff was very nice especially the evening front desk and the two women that took care of the breakfast area and food
- 4/5
Somewhat dated hotel near beach. Needs attention to shower-mold in corners where not cleaned properly. No hooks in bathroom for wet suits and towels. But bed was clean and staff was friendly.
- 4/5
The staff were very friendly, the room and the facility were very clean. The only thing that I didn’t like was that the bed was very high and being a 4’11 women, it was very difficult to get into bed
- 4/5
Great location
- 5/5
Wonderful staff. Clean spacious room. Great breakfast. We would definitely recommend.
- 2/5
La habitación estaba con olor, me respondieron que era por la alfombra, me cambiaron a una que estaba al lado de unos motores imposible dormir.. definitivamente no es un 8+ es un 6 como mucho se la puede calificar en 7. Una pena
- 3/5
halls and lobby freezing. eggs and meat cold
- 5/5
Everything good except the shampoo dispenser did not work in one of thy rooms.
- 5/5
Great
- 5/5
Our desk lady Latoya was awesome. She was so helpful with the many inquiries we asked her.
- 4/5
Please be sure to keep an eye out on the handicapped parking. It looked like a couple spaces were taken by people without the proper identifying placard / license plate
- 5/5
Clean, hospitable and convenient. Would stay again.
- 3/5
We booked a handicap room with a roll-in shower. What a joke. The shower curtain was about 9" too short so all the water went out onto the floor. I had to request 4 towels each day to mop up the floor. My husband was extremely afraid of falling.
- 4/5
My wife and I were satisfied with our stay at this hotel.
- 2/5
A 2 Star rating is appropriate here. Staff nice but the property is very dated. Not worth dollars spent.
- 5/5
Small pool was nice, staff was great bit it's showing its age.
- 4/5
None
- 4/5
I visit the Pawleys Island area frequently, and usually stay at the Hampton Inn. I decided to try Best Western because the price was less expensive. I was pleasantly surprised to find a clean, comfortable stay. The staff were very nice. they responded to all of my requests. I stayed with my family and it is a family friendly place. This will be my new place to stay at.
- 5/5
Really nice property.
- 3/5
Quiet. Comfortable. Safe. Needs a better breakfast selection. Staff is friendly. I have stayed many times as it the center for each direction I need to go when I stay. Side door lock to get in needs fixed. It’s a hotel that is older and outdated on inside and updated outside. Yes, I would recommend for short stays.
- 5/5
Quiet , clean, sàe plac
- 5/5
convenient to the location i needed to be
- 5/5
Good breakfast and helpful staff.
- 5/5
Staff member at check in wasn’t very friendly. Give us a room that hadn’t been cleaned yet. But give other guests rooms that were cleaned whom checked in after us. We had to wait a additional hour.
- 3/5
Nice place, but needs better lighting though out the rooms and building, a little on the dark side. Good location and friendly staff!
- 4/5
I arrived at 10 pm. Desk clerk was professional. I thought my room was clean, as was the bathroom. I would have liked at least one room light that was not so cold/blue looking. I did notice a couple of paint options on the exterior side of the bathroom door, which needs to be corrected. Free breakfast was fine. The ladies taking care of the breakfast area were so nice and helpful. Checkout was a breeze. Overall it was fine; I do think the public areas needed an update in the lobby areas, they looked a bit tired.
- 5/5
Clean, quiet and friendly staff. Will stay there again.
- 2/5
Very dated property, carpet in room was old. Lobby old and dated. Fitness room poor condition. Breakfast area way too small and tables were on top of each other. Limited options for breakfast choices. Pool was not clean, weeds and actually had a pine sapling growing out of the concrete around the pool. We chose this hotel due to a “8.2 rating” which is completely overstated. Do not stay here!!
- 4/5
That said, the beds were super comfortable, which is a big deal for me. The rest of the stay was pretty average—not amazing, but not bad either. We needed a place to sleep and grab a quick shower in the morning, and that’s exactly what we got. For what we needed, we were totally satisfied.
- 5/5
Very homey
- 5/5
Very convenient, friendly staff, clean and comfortable.
- 5/5
Relaxing trip for the wife and I Murrells Inlet and Pollys Island.
- 3/5
The person at the front desk when we arrived was not friendly nor helpful. The pros? The bed was comfortable and it was pretty cheap. It’s a good place to stay overnight if you only need a place to sleep.
- 5/5
Stay was very good. Breakfast was very good. Was able to get refund when we left 2 days earlier than planned.
- 4/5
Friendly staff. Conveniently located. Lacking in cleanliness. Staff needs to up their game in cleanliness!
- 3/5
Motel was adequate. Breakfast was good thanks to hard working ladies in kitchen. Price was appropriate.
- 5/5
Everyone was friendly and helpful outstanding
- 2/5
Staff was great but the property is in need of an update. The rooms smelt musty and felt damp.
- 5/5
Very clean & kept up to date, good smell- nice breakfast
- 5/5
A good value and not far from the beach ( an interesting drive)
- 4/5
It was a quick trip to spend time with an ill family member. Our key would not work on the back entry several times.
- 5/5
Very nice and room was great
- 5/5
good
- 5/5
Pawleys island is beautiful especially the island itself the hotel was easily accessed great shopping and restaurants within minutes
- 5/5
Great
- 4/5
our room was clean and bed was comfortable
- 3/5
Had some issues with housecleaning..had to take care of our own trash..also the dispensers in the shower were low on soaps..asked yo have them replenish...took 3 days for that to be addressed. Asked to talk to manager friday night , desk attendent gave me a card to call general manager.. made the call and it goes to the main desk..where i was told i had to wait till mo day to talk to the manager...really ?? Why waste my time , why didn't you tell me that in the first place...plus i was leaving Sunday..no sense calling Monday.
- 4/5
Upgrade such as laminate flooring in the rooms and hallway should be considered. Again the staff saved this place and made our stay enjoyable. Cynthia the breakfast woman and Latoya the front desk attendant as well night clerk made us feel at home, that kind of service goes a long way making the product worthy.
- 5/5
The older lady who works the breakfast was wonderful! She was so helpful, pleasant, and kind. It was nice to see there are still kind people!
- 5/5
Excellent and friendly staff. Breakfast was delicious.
- 5/5
It was a good stay. And the staff was excellent . Cynthia had breakfast hot and ready daily. When asked the staff was always accommodating and friendly .