Langham Huntington, Pasadena, Los Angeles

Beautiful hotel. The garden area is so serene and relaxing. The beds were very comfortable. My sister and I went to a concert at the Hollywood Bowl and stayed at this hotel. Great choice!

Opportunities- Gym was tricky to get into since you have to check-in at the spa to use which was a bit awkward. Front desk staff had one unfriendly young guy who lacked people skills. Nonetheless, everyone else was exceptional and will be back here for sure!

Room was clean. Staff were extremely helpful. Bar was good as well.

Passable

They were working on the entire landscaping during our stay on May 26 so didn’t get to see the beauty in that. We upgraded our room to have a club room w/ balcony but when we went to the room the balcony only gave you the view of the parking structure. The only good thing out of the stay was the 8th floor club where you can eat breakfast, lunch, and dinner. They have a variety of things to eat and everything was delicious. It saved us a lot of money having to spend around the hotel if your on a budget.

Exceptional

Always an amazing stay at the Langham!

The best stay ever, everything is clean and everyone is very nice with great services! It will be great to have an airport shuttle. The uber or Lyft cost a lot for people flying out of state.

The best stay ever, everything is clean and everyone is very nice with great services! It will be great to have an airport shuttle. The uber or Lyft cost a lot for people flying out of state.

Great hotel lovely place . Mmmm

It was so beautiful

Nice hotel

Superb

The air conditioning was super noisy.

Very good

Hotel was absolutely gorgeous. Very courteous staff, from the valet to housekeeping. One of my favorites! Will visit many more times.

Our stay was a slice of heaven. This was our first visit to the hotel. The gardens were spectacular for strolling, the afternoon tea was top-notch, we enjoyed a delicious in-room breakfast on our anniversary but also enjoyed breakfasts by the pool on the other mornings. Our room with patio was spacious and quiet.

The Langham Huntington is a beautifully maintained and well-situated hotel in a gorgeous setting. The grounds are beautiful and walks outside the gates in San Marino or South Pasadena are on broad tree-lined streets of estate homes. The staff is exceptionally helpful and go out of their way to be sure that you are satisfied with your room or any amenity. It is not inexpensive, but worth it for a vacation or long weekend when you want a nice getaway.

Staff were excellent, restaraunts very good, the gym and spa were beautiful. Food prices were high as was the cost of mandatory valet service but the caliber of the food was very impressive.

Exceptional

Very good

Exceptional

Woefully understaffed. Literally zero service. Building was outdated. Air conditioning sounded like an airport runway.

Nice place to stay

Passable

The valet is aggressive, expensive and the only option. Otherwise everything else was great.

Great gym

Everything was perfect

This hotel was better than expected. From the very kind and helpful staff, to the delicious food at all the venues (Tap Room, Terrace and Royce), this was the perfect place to come home to after touring LA. The grounds are gorgeous, spacious and beautifully kept. The rooms were spacious, with banquettes and views of the grounds. I will definitely be back.

I think in general the hotel is pretty good but the hotel's management is only limited. E.g., in the restroom in the lobby, the hand soap bottle is right above towels which doesn't sound the right set up (it's very easy to make the towel dirty) and there should be more than 2 places for charging.

Exceptional

The property is beautiful, the rooms are clean, the grounds are gorgeous!

Clean, beautiful property! Great breakfast!

We have stayed at Langham seven times since October 2023. We have always enjoyed the campus, the exceptional amenities, the amazing rooms and the nicest staff. It really is a great pleasure to stay there.

Extremely professional and friendly staff

Beautiful property.

Great place to bring your special someone.

Wonderful

Was so beautiful and staff was so nice

Excellent service, very nice room, clean tidy and classic, super comfortable bed

The grounds, the elegance of the interior, the comfortable bed, the room with 5 windows and the view. The meals were Very Disappointing. Some bath towels need to retire. It’s a bit overpriced.

The meals were Very Disappointing. Some bath towels need to retire. It’s a bit overpriced.

Love love love the spa -

Beautiful grounds, iconic hotel and attentive staff.

The property was set in a beautiful residential/mansion area. The Langham Huntington was one of those resorts that you want to go and stay on the property because it is what soothes your soul. It was on 23 acres, we walked into some of the gardens, but didn’t have enough time for it all. We arrived on a Sunday, , not all the restaurants were open for dinner.

The property was set in a beautiful residential/mansion area. The Langham Huntington was one of those resorts that you want to go and stay on the property because it is what soothes your soul. It was on 23 acres, we walked into some of the gardens, but didn’t have enough time for it all. We arrived on a Sunday, , not all the restaurants were open for dinner.

Great room, pool area and staff

Great room, pool area and staff

Yes

Yes

Superb

Clean room, and staff was welcoming.

Clean room, and staff was welcoming.

The history of the hotel and preservation Asked if we could have a late check out, desk said call tomorrow morning. Called in the morning said we couldn't.

The history of the hotel and preservation Asked if we could have a late check out, desk said call tomorrow morning. Called in the morning said we couldn't.

Beautiful grounds, great staff! Bathrooms need to be redone. Need makeup mirrors and bigger showers. Don’t really need a tub

Beautiful grounds, great staff! Bathrooms need to be redone. Need makeup mirrors and bigger showers. Don’t really need a tub

Everything was perfect.

Everything was perfect.

Room was spotless, ambiance of hotel did not disappoint

Room was spotless, ambiance of hotel did not disappoint

The two pools were essentially closed on a holiday Sunday (one gate was locked, the other had covers over all the chairs. When I asked the desk staff why, they said “to prepare for rain that night”. But it was partly sunny all day till we departed at 5pm. Also the pool bar do food & drinks was closed too. Room service dinner was quoted as :35, and came in :80 minutes. And our baggage came back damaged from the bellhop and getting to file a claim with the on-site manager Michael took :40. I’ve staycationed there for 20-years, (since it was the Ritz Carlton) and this customer service was lazy and poor.

The two pools were essentially closed on a holiday Sunday (one gate was locked, the other had covers over all the chairs. When I asked the desk staff why, they said “to prepare for rain that night”. But it was partly sunny all day till we departed at 5pm. Also the pool bar do food & drinks was closed too. Room service dinner was quoted as :35, and came in :80 minutes. And our baggage came back damaged from the bellhop and getting to file a claim with the on-site manager Michael took :40. I’ve staycationed there for 20-years, (since it was the Ritz Carlton) and this customer service was lazy and poor.

The room and amenities were great.

The room and amenities were great.

Exceptional

Excellent room and service. Gift shop closed before it was supposed to, even though employee saw me standing there. Food was bad, so I would stay there again, but would venture out to eat.

Excellent room and service. Gift shop closed before it was supposed to, even though employee saw me standing there. Food was bad, so I would stay there again, but would venture out to eat.

Location and grounds are beautiful Our shower never got hot it was Luke warm. Pool area seems tired and felt like it needed cleaning

Location and grounds are beautiful Our shower never got hot it was Luke warm. Pool area seems tired and felt like it needed cleaning

Superb

Wonderful hotel on beautiful grounds

Wonderful hotel on beautiful grounds

We always stay here when visiting Pasadena. The building and grounds are brand the spa is awesome.

We always stay here when visiting Pasadena. The building and grounds are brand the spa is awesome.

The rom was very comfortable. The staff let check in early, which was much appreciated. But we had to pay for overnight parking fee when all other guests of the event had their parking fee waived.

The rom was very comfortable. The staff let check in early, which was much appreciated. But we had to pay for overnight parking fee when all other guests of the event had their parking fee waived.

Exceptional

The room was beautiful. Very comfortable and clean. The rest of the property seemed pretty much closed. The bar was closed, the restaurant was closed until morning. The pool smelled heavily of chlorine. I love the location and room, but maybe December isn’t the time to go.

The room was beautiful. Very comfortable and clean. The rest of the property seemed pretty much closed. The bar was closed, the restaurant was closed until morning. The pool smelled heavily of chlorine. I love the location and room, but maybe December isn’t the time to go.

The Langham Pasadena is always a good idea. My favorite staycation spot. Nothing

Staff is always great, easy checkin, great bartenders inn the lounge and Diego at the pool was amazing

Staff is always great, easy checkin, great bartenders inn the lounge and Diego at the pool was amazing

Beautiful old building and grounds. All well-maintained. Unhelpful and supercilious front desk. No coffee one morning. No breakfast included in room at any price. Hotel is distant from any coffee or restaurant. They used to have a shuttle, but not for weeks now. They are clearly economizing on staff, which is reflected in the service. A once-wonderful hotel that is now under inferior management. No reason to choose this hotel any more, except for special events.

Nice front deak

Nice front deak

Beautiful grounds, great location, wonderful spa Rooms are tired and very overpriced. Terrible value.

Beautiful historic property on stunning grounds

Beautiful historic property on stunning grounds

Lovely hotel, Christmas time is hectic (especially the parking!) but friendly and prompt service otherwise!

Lovely hotel, Christmas time is hectic (especially the parking!) but friendly and prompt service otherwise!

Amenities were very well maintained. Minor issue, the miniature golf is no longer available. The place was amazingly decorated for Xmas. Very elegant and festive

Amenities were very well maintained. Minor issue, the miniature golf is no longer available. The place was amazingly decorated for Xmas. Very elegant and festive

We love staying at The Langham. It is truly our home away from home every time we stay here. My wife has been coming to this hotel since she was 6 years old when it was still the Ritz Carlton and she has had her bday parties there from age 10 to 16 so for her it’s very nostalgic. The service is always amazing and the grounds are stunning. We can’t wait to come back!

We love staying at The Langham. It is truly our home away from home every time we stay here. My wife has been coming to this hotel since she was 6 years old when it was still the Ritz Carlton and she has had her bday parties there from age 10 to 16 so for her it’s very nostalgic. The service is always amazing and the grounds are stunning. We can’t wait to come back!

Location Bad toilet paper, only 1 set of towels per person, no makeup mirror, no vanity amenities; they refused us late check-out and phoned us to ask us to vacate the room--barely 1/2 hour over check-out time. Not returning--a rip-off for that kind of money!

Great location

Great location

Very clean room, very friendly and professional staff, amenities for my dog were great (clean dog bed and water bowl).

Very clean room, very friendly and professional staff, amenities for my dog were great (clean dog bed and water bowl).

Staff was great! It was lovely.

Staff was great! It was lovely.

Absolutely all of them. Room was great, staff was wonderful in every instance. In particular, the front desk person, bellboy and valet during my checkout coordinated beautifully

Absolutely all of them. Room was great, staff was wonderful in every instance. In particular, the front desk person, bellboy and valet during my checkout coordinated beautifully

We booked through Expedia and were given a room with no hand soap, no towels, a leaking toilet tank that refilled loudly every 45 minutes throughout the night, and a clogged shower drain. The constant noise made it very difficult to sleep. When I reported these issues to the front desk, I was told that because the reservation was made through Expedia, they could not do much to help, which was extremely disappointing. Booking through Expedia should not result in receiving a lower standard room or reduced service. They waived one night’s resort fee. I was also an Expedia VIP guest, but that status did not seem to matter at all. This is a great hotel with potential, but the way this situation was handled — especially shifting responsibility because of a third-party booking — was unacceptable. I hope Expedia takes a closer look at how partner hotels treat guests who book through their platform.

We booked through Expedia and were given a room with no hand soap, no towels, a leaking toilet tank that refilled loudly every 45 minutes throughout the night, and a clogged shower drain. The constant noise made it very difficult to sleep. When I reported these issues to the front desk, I was told that because the reservation was made through Expedia, they could not do much to help, which was extremely disappointing. Booking through Expedia should not result in receiving a lower standard room or reduced service. They waived one night’s resort fee. I was also an Expedia VIP guest, but that status did not seem to matter at all. This is a great hotel with potential, but the way this situation was handled — especially shifting responsibility because of a third-party booking — was unacceptable. I hope Expedia takes a closer look at how partner hotels treat guests who book through their platform.

Great place too stay

Great place too stay

Our family really enjoyed the entire property. Very conveniently located to amenities of all sorts. Looking forward to our next stay!

Our family really enjoyed the entire property. Very conveniently located to amenities of all sorts. Looking forward to our next stay!

It is a very nice hotel but because yo post, pay, never ending extras. It is for those who don’t count their money. Room was nice, staff excellent, food choice not good and so expensive for what they offer. It is nice to be there if someone else pays for you,

It is a very nice hotel but because yo post, pay, never ending extras. It is for those who don’t count their money. Room was nice, staff excellent, food choice not good and so expensive for what they offer. It is nice to be there if someone else pays for you,

Wonderful as always!

Wonderful as always!

Great room.

Great room.

The beauty and elegance of a bygone era with updated comfort and exceptional grounds.

The beauty and elegance of a bygone era with updated comfort and exceptional grounds.

Wonderful place!

Wonderful place!

did not like phone service - never answered phone, had to handle our own luggage.

did not like phone service - never answered phone, had to handle our own luggage.

Perfect room and staff were over the top nice!

Perfect room and staff were over the top nice!

This is the most beautiful hotel with the most caring classy employees. Our second to stay and we will continue to come back annually. Highly highly recommend the Langham.

This is the most beautiful hotel with the most caring classy employees. Our second to stay and we will continue to come back annually. Highly highly recommend the Langham.

Great staff

Great staff

So much to see on the grounds as well with the bridges and streams The room was so big too!!!

So much to see on the grounds as well with the bridges and streams The room was so big too!!!

I stayed here on a whim. This was the best stay in hotel I’ve ever had, and I’ve stayed in some very amazing 5 star hotels. The beds were very comfortable. They upgraded my room to include a terrace that overlooked the beautiful courtyard. It was very clean. For such a storied property, the room, grounds, dining, and pool facilities are impeccably cared for and no detail is overlooked. The staff were authentically friendly and helpful. (You can tell when people are schmoozing for a tip. I never felt that here.) This hotel is genuinely beautiful. Its early 20th century charm is present even though it’s been updated. The food was excellent. Nothing I tried was disappointing. I brought colleagues and guests for lunches, dinners, and afternoon tea and all were very impressed. It was a work trip, and I never felt like I had to leave the hotel to eat, find a quiet place to work, or for small inconveniences that inevitably come up. They took care of everything and coming back at the end of the day or after meetings was relaxing and tranquil. I will stay here again.

I stayed here on a whim. This was the best stay in hotel I’ve ever had, and I’ve stayed in some very amazing 5 star hotels. The beds were very comfortable. They upgraded my room to include a terrace that overlooked the beautiful courtyard. It was very clean. For such a storied property, the room, grounds, dining, and pool facilities are impeccably cared for and no detail is overlooked. The staff were authentically friendly and helpful. (You can tell when people are schmoozing for a tip. I never felt that here.) This hotel is genuinely beautiful. Its early 20th century charm is present even though it’s been updated. The food was excellent. Nothing I tried was disappointing. I brought colleagues and guests for lunches, dinners, and afternoon tea and all were very impressed. It was a work trip, and I never felt like I had to leave the hotel to eat, find a quiet place to work, or for small inconveniences that inevitably come up. They took care of everything and coming back at the end of the day or after meetings was relaxing and tranquil. I will stay here again.

Top notch

Top notch

Beautiful resort. Beds are super comfortable. Staff are helpful. Spa is lovely

Beautiful resort. Beds are super comfortable. Staff are helpful. Spa is lovely

Comfortable and elegant. The courteous staff was amazing!

Completely unacceptable

Completely unacceptable

Excellent at all , highly recommend!

Excellent at all , highly recommend!

Great spot in a beautiful area. Hotel amenities are excellent. Great bar, steakhouse, pools, gym and the room was excellent. 15 mins to a Dodger stadium (without traffic :). Will be back

Great spot in a beautiful area. Hotel amenities are excellent. Great bar, steakhouse, pools, gym and the room was excellent. 15 mins to a Dodger stadium (without traffic :). Will be back

Room is spacious and comfortable. Room service delivery was quick and staff are kind and helpful.

Room is spacious and comfortable. Room service delivery was quick and staff are kind and helpful.

The attentiveness of the staff just can’t be beat. For Old World charm, the Huntington is in a class by itself.

The attentiveness of the staff just can’t be beat. For Old World charm, the Huntington is in a class by itself.

Great!! Love this beautiful hotel!

Great!! Love this beautiful hotel!

Bathroom shower was small and shower fixtures were old and loose Hot water never appeared in bathroom-lukewarm at best Parking was a nightmare and very expensive

Bathroom shower was small and shower fixtures were old and loose Hot water never appeared in bathroom-lukewarm at best Parking was a nightmare and very expensive

Try not to get a room on the first floor. We paid extra for a patio / balcony and got a first floor room facing the parking lot. No turn down service. No bar soap. Hotel is beautiful but a 4 star

Try not to get a room on the first floor. We paid extra for a patio / balcony and got a first floor room facing the parking lot. No turn down service. No bar soap. Hotel is beautiful but a 4 star

Very fine structure with an affluent vibe. “Club” amenities nice, and staff were friendly. Room was slightly small and bathroom too basic for 5-star. Felt cheated at the in-house fine-dining restaurant, The Royce. (See separate review of that in Google Maps.)

Beautiful outdoor terraces and patios to enjoy a coffee or glass of wine, perfect pool and staff at the pool bar, gorgeous harp music at tea.

Beautiful outdoor terraces and patios to enjoy a coffee or glass of wine, perfect pool and staff at the pool bar, gorgeous harp music at tea.

Nice

Nice

For over $500 per night, stay elsewhere. It has a very dated interior, the “superior” rooms were like a dungeon. A small window overlooking a roof top and boiler room. And the worst part, there was a very loud banging noise from the ceiling 24/7 that came every 25 seconds. Kept me up and I couldn’t get work done due to the noise.

For over $500 per night, stay elsewhere. It has a very dated interior, the “superior” rooms were like a dungeon. A small window overlooking a roof top and boiler room. And the worst part, there was a very loud banging noise from the ceiling 24/7 that came every 25 seconds. Kept me up and I couldn’t get work done due to the noise.

Valet unreliable. Was told that there is a waitlist for EV charging. Car did not get charged. Was told that rooms were not ready until 90 minutes past check-in time. Because of 2 weddings on the grounds, crowded with drunk loud partygoers. NOT a family-friendly hotel

Valet unreliable. Was told that there is a waitlist for EV charging. Car did not get charged. Was told that rooms were not ready until 90 minutes past check-in time. Because of 2 weddings on the grounds, crowded with drunk loud partygoers. NOT a family-friendly hotel

We enjoyed ourselves once again. Kevin

We enjoyed ourselves once again. Kevin

the Facilities are exceptional. We used the pool and the restaurant. the food was excellent. Everything was exceptional

Everything was absolutely wonderful!

Everything was absolutely wonderful!

We are returning in a month

We are returning in a month

The property and hospitality of this property are unmatched. Truly exceptional.

The property and hospitality of this property are unmatched. Truly exceptional.

clean rooms!! so quiet! Staff were wonderful!

clean rooms!! so quiet! Staff were wonderful!

Staff was extremely friendly and the room was very clean and a beautiful bathroom!! Loved swimming in the pool but at night time it wasn’t heated enough. The hot tub was really awesome with some really powerful fun feeling jets.

Staff was extremely friendly and the room was very clean and a beautiful bathroom!! Loved swimming in the pool but at night time it wasn’t heated enough. The hot tub was really awesome with some really powerful fun feeling jets.

Staff was very nice. The value was terrible. Way overpriced. The pool was absolutely overrun - this hotel partners with Resort Pass, and of the dozens of families at the pool, all behaving incredibly rudely, none were guests at the hotel.

The restaurants had great customer service. Unfortunately the hotel itself did not. I paid a lot of money for a room that wasn’t in my opinion worth the price the pictures are deceiving, there was two extra guest rollaway beds in the room when we arrived that we didn’t request so that tells me nobody ever even went in and checked on the room before we got there. There were other guests food trays that the staff left outside our suite that were there for a couple hours. The air conditioning in the room didn’t work that great. It seems like the hotel is under staffed the front desk in the middle of the day had like eight people in line and there was only one employee. For how much money we spent on the room and food and drink I could’ve went on a vacation with plane tickets for that price was very disappointing. My wife and I were there for our anniversary. I wouldn’t say it was a horrible experience, but there was more disappointment than we expected

The restaurants had great customer service. Unfortunately the hotel itself did not. I paid a lot of money for a room that wasn’t in my opinion worth the price the pictures are deceiving, there was two extra guest rollaway beds in the room when we arrived that we didn’t request so that tells me nobody ever even went in and checked on the room before we got there. There were other guests food trays that the staff left outside our suite that were there for a couple hours. The air conditioning in the room didn’t work that great. It seems like the hotel is under staffed the front desk in the middle of the day had like eight people in line and there was only one employee. For how much money we spent on the room and food and drink I could’ve went on a vacation with plane tickets for that price was very disappointing. My wife and I were there for our anniversary. I wouldn’t say it was a horrible experience, but there was more disappointment than we expected

Everything was excellent

Everything was excellent

Food options were decent. Room service was wonderful. I liked the decor. Access to the pools was great. The spa access was an unexpectedly lovely bonus. Enjoyed morning yoga. Would love to come back here again!

Food options were decent. Room service was wonderful. I liked the decor. Access to the pools was great. The spa access was an unexpectedly lovely bonus. Enjoyed morning yoga. Would love to come back here again!

Every employee was extremely nice and helpful, we enjoyed the golf, enjoying the property and the club floor. The room itself was nice and the beds were comfortable. I had sent a request prior to our stay, I wanted to book a club access room, but wasn’t certain if it could accommodate my guest who was vegan and gluten-free. I did receive a very nice reply stating that there would be options for my guest in the club. Unfortunately, during many of the services there were not any substantial options other than a snack. I was a little disappointed in that because I did ask in good faith prior to our visit and the room service menu did have a good variety of options, but they were not available in the club. For myself, an omnivore, the options were lovely

Beautiful property and very relaxing stay We had an issue with our room and the management responded promptly and courteously to resolve it. Their texting service is very efficient and I highly commend them for using it.

Fantastic but short stay.

Fantastic but short stay.

The grounds of the property are stunning, with beautifully landscaped gardens and thoughtfully maintained spaces that invite you to relax and take in the surroundings. Every pathway, poolside area, and view feels curated and picture-perfect. The rooms and common areas were spotless, elegant, and meticulously cared for. It was clear that the resort takes great pride in its upkeep, ensuring that guests feel comfortable and cared for at every turn. Overall, this resort delivers on every promise of a luxury stay—combining exceptional service, beautiful surroundings, and a flawless attention to cleanliness and detail. We would return in a heartbeat.

The grounds of the property are stunning, with beautifully landscaped gardens and thoughtfully maintained spaces that invite you to relax and take in the surroundings. Every pathway, poolside area, and view feels curated and picture-perfect. The rooms and common areas were spotless, elegant, and meticulously cared for. It was clear that the resort takes great pride in its upkeep, ensuring that guests feel comfortable and cared for at every turn. Overall, this resort delivers on every promise of a luxury stay—combining exceptional service, beautiful surroundings, and a flawless attention to cleanliness and detail. We would return in a heartbeat.

Lovely property and professional service.

Lovely property and professional service.

The hotel isn’t very new. Also, I had to wait 40 minutes for a table at breakfast around 9 a.m. If you’re not here for an event, I’m not sure it’s the best option.

The hotel isn’t very new. Also, I had to wait 40 minutes for a table at breakfast around 9 a.m. If you’re not here for an event, I’m not sure it’s the best option.

This is the loveliest and most peaceful hotel near the Huntington Library. The staff drove us to and from the hotel to the gardens. I loved the experience. The food is delicious and the landscaping is beautiful.

This is the loveliest and most peaceful hotel near the Huntington Library. The staff drove us to and from the hotel to the gardens. I loved the experience. The food is delicious and the landscaping is beautiful.

Property is fantastic. I enjoyed my stay. My room was small even though preferred king. My furniture was all squished against each other that I could not even open the fridge. The room was not cleaned. The shower leaked and didn’t work. The robe was child size. Very odd things for the cost. Never received ANY of the discounts I was promised at check in.

Property is fantastic. I enjoyed my stay. My room was small even though preferred king. My furniture was all squished against each other that I could not even open the fridge. The room was not cleaned. The shower leaked and didn’t work. The robe was child size. Very odd things for the cost. Never received ANY of the discounts I was promised at check in.

Lovely grounds pool was fantastic and food excellent. Staff excellent spa a plus

Lovely grounds pool was fantastic and food excellent. Staff excellent spa a plus

Cons: I requested a high floor away from noise when I booked and even confirmed this with the reservations team and front desk staff and then they decide me to put me in room on the same level of the Ballrooms and the Bridge to get to the pools. Literally steps away from the elevator. Two weddings the weekend of my stay so very Noisy! Not sure where the disconnect was but I think the front desk guy in the front did not like me and did that intentionally. We ultimately moved rooms a few hours later to the 6th floor. Also- my expedia gold rate mentioned that a few room upgrade would be provided, but we did not get placed in an upgraded room as it was not ready when we checked in. Oh well. Getting seats at the main pool was like winning the lottery. Literally all pool chairs were taken by 8am. And the hotel allows ResortPass holders book seats, making it harder for paying guests to enjoy the amenities. They should have more loungers in storage to account for this. Lots of kids at the pool as well, which did not allow for much peace and quiet but nice to see people having fun. Enjoyed my breakfast at the Terrace restaurant, albeit the seats/table were quite dirty from guests before. Overall - a decent stay but could have been better.

Cons: I requested a high floor away from noise when I booked and even confirmed this with the reservations team and front desk staff and then they decide me to put me in room on the same level of the Ballrooms and the Bridge to get to the pools. Literally steps away from the elevator. Two weddings the weekend of my stay so very Noisy! Not sure where the disconnect was but I think the front desk guy in the front did not like me and did that intentionally. We ultimately moved rooms a few hours later to the 6th floor. Also- my expedia gold rate mentioned that a few room upgrade would be provided, but we did not get placed in an upgraded room as it was not ready when we checked in. Oh well. Getting seats at the main pool was like winning the lottery. Literally all pool chairs were taken by 8am. And the hotel allows ResortPass holders book seats, making it harder for paying guests to enjoy the amenities. They should have more loungers in storage to account for this. Lots of kids at the pool as well, which did not allow for much peace and quiet but nice to see people having fun. Enjoyed my breakfast at the Terrace restaurant, albeit the seats/table were quite dirty from guests before. Overall - a decent stay but could have been better.

Omg! Best place ever.

Omg! Best place ever.

Old and outdated room and TV for a 5 star hotel

Old and outdated room and TV for a 5 star hotel

Only drag is they

Only drag is they

Staff was very pleasant and helpful. The hotel is gorgeous!

Staff was very pleasant and helpful. The hotel is gorgeous!

The pool and gardens are beautiful

The overall design of the building

The overall design of the building

Check in experience was poor, staff do not observe a queuing system.

Check in experience was poor, staff do not observe a queuing system.

Nice pool area

Nice pool area

The bicycles! And the outdoor chess board. The grounds were lovely. Noise from construction. I believe this was room renovation and our room just happened to be very close by.

Aside from that, we had a security knocking on our door at 11pm per "noise complaint" but we were playing board game.

Aside from that, we had a security knocking on our door at 11pm per "noise complaint" but we were playing board game.

Stayed here multiple times previously. Had a very bad room/staff experience. Not planning to come back.

The staff members are all very professional and pleasant. The room was clean and spacious. The garden was lovely and well maintained.

The most comfortable beds, the quietest rooms and a truly delightful location. I've stayed many times and always look forward to returning.

Every thing except the room! Jacuzzi was wonderful! The pools were magnificent! The food was delicious! The room sucked! They claimed it was an upgrade but it was a downgrade! The A C was right next to bed and it was loud so it was hot all night because it had to be off! I wanted a luxurious room and got something else.

It was beautiful. The staff was very nice, very professional.

Beautiful property in fabulous grounds. The location made it easy for us to navigate LA

Everything was amazing

Everything, customer service attention.

great spot!

One of my favorite hotels, they have large pools, spacious gardens to go walking and rooms are spacious

Excellent getaway close to LA

We have stayed at this hotel a number of times and each time it has been an absolute wonderful and restful stay. However, this time the hotel was in the midst of renovations, changing carpeting and the work was going on right outside our doors. The smell of the new carpeting, and the glues triggered my asthma and the plans of restful days and a peaceful vacation never happened.

Our room was not ready when we arrived but we got an upgrade to a club room suite, which was recently renovated (brand new) and very nice. The staff was wonderful, especially at the club. The pool was also a lot of fun for the family.

Meal in the Terrace Restaurant was disappointingly ordinary.

Really love this hotel. Have stayed here many times and will continue to do so.

Amazing place, definitely will come back in the future.

Beautiful grounds and rooms. Excellent service throughout.

Beautiful hotel; excellent service. Highly recommend. Very kid friendly

We were there for a couple of days. Beautiful resort hotel. Everyone is so nice and courteous and the grounds immaculate.

Overall decent, but not what you should expect from a high-end hotel. The room was very plain. The sundry shop was never open and no hours posted. Valet kept bringing the car up and then parking it well off to the side. We orders breakfast the last day online, only to be told 10 minutes before the meal was due that they didn’t know how the ordering system worked, but the kitchen OPENED at 6 AM, which was the time they offered to deliver the meal. Obviously had to cancel that.

Absolutely divine. Luxurious amenities, clean, comfortable, great staff, and amazing room service. Gorgeous location and facilities.

Great please to stay

My husband and I truly enjoyed this property. It’s full of gardens to explore and 2 wonderful pools with friendly staff. The spa was excellent, will definitely be back.

We did get drink tickets for the tap room and upgraded room when the room was still not ready at 5:30… but… We had dinner reservations and really wanted ore time to get settled into our room and shower etc

Beautiful grounds. Hotel could use an update.

Excellent service.

The service at langham properties remain the benchmark for all high end hotels. This stay was no exception. Amazingly attentive staff.

Such a lovely place. It’s a secret hideaway hotel and they treat you so well here. Best Pasadena accommodations in the city. Restauran

Beautiful environment. Very good housekeeping.

Excellent stay.

Beautiful property. Great employees.

great

The property was beyond what we expected. Beautiful scenery and staff. It was the best weekend. We are definitely coming back. Thank you.

Quick check in

Overall my favorite place! But tub/shower combo didn’t work too great and water temp in sink was always warm

Lovely property and grounds. We have two rooms. One with a balcony overlooking the Lanai pool and another on the same floor. I would highly recommend a balcony room if you like to sit out and enjoy the view with room service etc. But if you want something more quiet then choose another because it is a popular pool and there were outdoor receptions nearby although they don’t go that late. Both rooms were fairly spacious but need a little bit of updating; other rooms on the property apparently have been. The staff is fantastic at every level and we had superb service at the front desk, both restaurants and at the Tap room. Highly recommend the steakhouse for dinner and ask for a table near the window. We sat there and had a fantastic anniversary dinner. The Tap room is the bar/lounge with great outdoor seating that is very relaxing. We were here over the Memorial Day weekend so there were lots of weddings and people but it was very enjoyable and relaxing. Would recommend calling ahead for your car when coming and going because it is all valet and with the wedding season there can be a wait when wanting to leave. We will definitely be back.

Best hotel on the West

Huge property

Beautiful area. I liked the gardens and general look of the hotel.

Staff was strange and snooty. Not what I expected. I expected a lot from a Langham property, particularly since the one I stayed at in Sydney was incredible in every way. Too bad

Loved the Langham. Stayed before. If you book a cottage make sure you do a walk through before committing because they can smell like sewage/old sulfur because they're so old. We ended up opening the doors and using room spray but it was definitely still strong.

The tap room small bites -shrimp dumpling too spicy.Mussles were served in a tin -not the usual preparation nor presentation.

Beautiful and classic

Pasadena was the winter vacation hot spot for the wealthy and famous in the early 1900s. The Langham was its crown jewel. Set in 20 plus acres of lush, flower filled walk ways an paths, with a main building with bright, thick walled and spacious rooms that harken back to a period when craftsmanship was most valued. Can’t think of a better, more luxurious place to stay outside and north of LA.

Amazing!!!!

Overall good hotel. Room a bit old. Soundproof badly.

An amazing beautiful high end property with top notch service. Food is outstanding!!

We were treated like personal friends by each and every employee. Hotel is in beautiful area and the hotel is a gem!

A little pricey, grounds were gorgeous but the classic outdated interior was not worth $600 a night. Ugly carpet, pathetic shower, no charging ports. No screens on windows. So a charming old building, but very pricey for an old cottage.

Great place to stay! Check in and out was long lines but other than that place was worth the visit

Beautiful hotel and grounds, lovely room, excellent service- enjoyed the stay

Very nice outdoor space. Parking is very expensive.

My reservation included free parking and a $50 Resort Credit. When I received my Invoice, there was no Resort Credit applied and I was charged double for parking

They didn't have the 2 bed room I reserved and they put me in a 1 king bed room. They gave me a rollerbed, waived my parking, waived the whatever fee and gave me $100 so it's all good 👍.

Employees were wonderful

Great setting

This hotel was one of the best I’ve staying in quite a while. It was clean, rooms were large and roomy. Walls were soundproof, and great dining options though pricey. Right near the SGV so plenty of dining options. Parking fee of $47 was outrageous, but comparable to other nearby hotels. Overall a wonderful stay.

Overall hotel property, staff and service were wonderful. The reason for the 3 star rating is that we were assigned Room 251 which is described as a Deluxe room but was not. It's located near the restaurant so the noise level was not acceptable. We kept getting told it would stop at a certain time so we stayed because we didn't want to move rooms if we didn't have to, but after almost 3 hours, we had enough. The room they moved us to was a downgrade but was quiet. Staff was helpful but we wish they were upfront about the noise. We would not have waited and just moved from the beginning.

We had an amazing staycation at the Langham. Highly recommend Executive Club Room with access to the Langham Club Lounge. Great service all around. Complimentary use of spa and tennis court for guests. There were also some complimentary fitness classes. Grounds were beautiful.

The property is beautiful but I did not have hot water when I wanted to get ready. Called the desk and no one answered. Took a cold shower and it was not pleasant!

The room was small and poorly laid out. We had to switch rooms due to a backed up sink that was accumulating waste from other rooms.

Second checkin was terrible. Valet helped with luggage, however, i did not recieve the room I paid for. Was told an emergency required my toom I prepaid for was not available and was "upgraded" to a very small, very noisy room. It was an insult. I do not plan to stay here again with what I paid and the service provided.

Lovely place. Quiet, beautiful and superb service. Expensive but worth it.

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Elegant ambience with ready to help staff, complimentary fitness classes with day spa passes for checked-in guest was a pleasant surprise. Will be staying again

Always amazing stay here. Food and service are great.

A beautiful and elegant hotel situated in lovely grounds - a great place to stay for rest or for work.

The Langham Huntington is still an iconic luxury hotel in a beautiful Pasadena location. I’ve been staying here since it was a Ritz Carlton property decades ago and it has aged extremely well.

Best version of this hotel yet. I stayed at it when it was The Huntington, Ritz Huntington and now Langham Huntington.

Fantastic stay! Very beautiful property and extremely courteous staff. From the time I checked in till I checked out I was pampered. I highly recommend the spa. Located a little away from downtown but loved the hotel’s Lucid (house car) local drop off and pickup service.

The hotel itself is very nice including the exterior grounds and seems to be in good condition, and we were pleasantly surprised by the upgrade to a huge apartment-style cottage which was really great. Most of the service was good, but the hotel seems to be short-handed, eg. we had to wait a little while checking out because there was only one guy working at the front desk although there was a line. The biggest disappointment was at the Royce Steakhouse where the wagyu steak we ordered was pretty good but the whole lobster we ordered wasn't fresh; we informed the waiter afterwards and there was not followup. Valet-only parking in Pasadena also seems a bit unusual to me.

Great place with excellent service. The tea service was excellent as well because of the staff being so kind and conscientious.

Beautiful room befitting a beautiful property, nothing negative to say about our stay. We have stayed here a few times on our visits to Pasadena & we shall return.

Fabulous property! This is my favorite hotel, by far, and it was a privilege to stay there (as always). Specifically, I appreciate the excellent service and cleanliness of the hotel. I want to recognize Reza, who manages guest services, as he is doing an outstanding job. Thank you!

I have visited the bar several times but never stayed there. I spent 4 days there after being evacuated from my home due to firestorms. Staff was friendly and accommodating. The hotel has lovely grounds. My room was comfortable. Food is expensive there and there are not alot of options in the immediate neighborhood - might be tough with young children. Excellent fitness classes are included in the room price and there is a large pool.

Great service

We were evacuated from our home because of the Eaton Fire in California. Our home survived but it was several weeks before we were allowed back into the evacuation area. We've been cleaning up everything from yard waste to soot/ash etc. in our house. We needed a couple of days away for professional cleaning of the interior from smoke damage. We were also helping our Rotary Clubs provide aid for our community. The Langham was a welcome retreat for a couple of nights as all of this was going on.