TownePlace Suites by Marriott Orlando East/UCF Area
About TownePlace Suites by Marriott Orlando East/UCF Area
Located in Orlando, 1.7 miles from Addition Financial Arena, TownePlace Suites by Marriott Orlando East/UCF Area has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The hotel has family rooms. Selected rooms also feature a kitchen with a fridge, a dishwasher and an oven. The hotel has a grill. Spectrum Stadium is 2.1 miles from TownePlace Suites by Marriott Orlando East/UCF Area, while Church Street Station is 13 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and friendly staff. It is conveniently located near UCF and various dining options. However, some guests have reported issues with the breakfast area being small and running out of food, as well as problems with the smell in the hallways and rooms.
- Clean and comfortable rooms
- Friendly and helpful staff
- Small breakfast area with limited food options
- Unpleasant smell in hallways and rooms
- 5/5
No complaints
- 5/5
Breakfast was basic, but clean, well stocked, and fresh. Too was very clean and quiet. Bathroom and kitchen were also very clean and well maintained. Comfy bed and sofa!
- 5/5
This hotel exceeded my expectations and needs. It was only 2 miles from my event destination but the hotel is in a private area. The room was huge, comfortable and quiet. The included breakfast in a pleasantly clean and well maintained area was actually good especially the strong coffee that you don’t normally experience. Staff was not only helpful but allowed me early checkin without any issue. There are just enough amenities on site to keep you occupied and busy. As a solo traveler, I felt safe and secure.
- 5/5
Hotel was very clean. Staff were very helpful and nice. I would go as far to say the bed and pillows were the best I’ve experienced at a hotel. I slept like a baby. Room was very spacious. AC didn’t miss a beat and I like it cold💁♀️
- 4/5
Very good
- 5/5
Breakfast was nice. Rooms very clean. Staff very friendly. Perfect kitchen
- 5/5
Cxxxxx
- 2/5
The bathtub had a leak and flooded the bathroom floor
- 5/5
- 5/5
They have always been great and helped me with anything I needed
- 3/5
The beds were uncomfortable the breakfast was awful . The staff were lovely but would not stay there again as it good value for money
- 4/5
Breakfast was great
- 5/5
Conveniently located.
- 5/5
Good stay
- 5/5
breakfast was great , everything from the room from the pool .
- 5/5
Great hotel.Great staff.Great parking.Very Clean.
- 1/5
i was extremely disappointed and couldn't even stay there, but yet I was still charged for 1 night.. this is not a "marriot" hotel.
- 5/5
Breakfast was convenient. Spacious room.
- 5/5
Good stay!
- 0.5/5
Bad
- 3/5
This was not advertised on the website nor was a communicated to me when I spoke to the front desk person before I checked in. Highly disappointed.
- 5/5
Very nice stay.
- 5/5
We had a great stay. Clean room
- 5/5
We had a great stay. Clean room
- 5/5
Exceptional
- 5/5
Overall nice and convenient for our trip for an event at UCF. Room wasn’t ready until about 10 after 4. Front desk very nice and friendly. Would stay again.
- 5/5
Overall nice and convenient for our trip for an event at UCF. Room wasn’t ready until about 10 after 4. Front desk very nice and friendly. Would stay again.
- 5/5
Exceptional
- 1/5
I stayed for five nights. I noticed several bug bites on my legs on the third day staying and more bites appeared after returning back home. I suspect bed bugs in my room.
- 1/5
I stayed for five nights. I noticed several bug bites on my legs on the third day staying and more bites appeared after returning back home. I suspect bed bugs in my room.
- 4.5/5
Pretty good I liked everything
- 4.5/5
Pretty good I liked everything
- 4/5
The staff, the cleanliness of the rooms, the kitchen area with the amenities. The quick service when you call room service
- 4/5
The staff, the cleanliness of the rooms, the kitchen area with the amenities. The quick service when you call room service
- 3.5/5
Good
- 5/5
Excellent Excellent
- 5/5
Excellent
- 5/5
Exceptional
- 4.5/5
Breakfast room is too small. Food quality (cold breakfast sandwiches) and lack of choices. Not a good breakfast experience, but guests can cook breakfast in room.
- 4.5/5
Good location, very friendly front desk staff, and clean room. Breakfast room is too small. Food quality (cold breakfast sandwiches) and lack of choices. Not a good breakfast experience, but guests can cook breakfast in room.
- 5/5
early check in was great. staff very accomodating.
- 5/5
early check in was great. staff very accomodating.
- 3/5
Accessible room on 5th floor needs a serious overhaul. Bed desperately needs replacing. Squeaks when you move. Hard as a rock and sunken. I’m a female less than 120lbs. Old style in room hvac is super noisy. This facility can easily accommodate construction workers that need a relatively decent place to stay. Unfortunately there are no upscale facilities in the area. Most are south around the attractions or downtown. Pet friendly policy should include mopping up the tile floors after wet paws have traversed the lobby. Those of us with pet allergies suffer because someone thinks it’s a good idea to allow furry critters in rooms/elevators designed for humans. On a positive note this facility has cotton sheets versus some close by using microfiber.
- 3/5
Accessible room on 5th floor needs a serious overhaul. Bed desperately needs replacing. Squeaks when you move. Hard as a rock and sunken. I’m a female less than 120lbs. Old style in room hvac is super noisy. This facility can easily accommodate construction workers that need a relatively decent place to stay. Unfortunately there are no upscale facilities in the area. Most are south around the attractions or downtown. Pet friendly policy should include mopping up the tile floors after wet paws have traversed the lobby. Those of us with pet allergies suffer because someone thinks it’s a good idea to allow furry critters in rooms/elevators designed for humans. On a positive note this facility has cotton sheets versus some close by using microfiber.
- 5/5
Exceptional
- 5/5
Great property and excellent staff.
- 5/5
Great property and excellent staff.
- 5/5
Two bedroom with kitchenette
- 5/5
Everything location, the hotel, the hospitality, and the room was perfect
- 5/5
Everything location, the hotel, the hospitality, and the room was perfect
- 4/5
Yes
- 4/5
Yes
- 4/5
Clean
- 4/5
Clean
- 5/5
The staff were all very helpful and accommodating, the room was clean and up to expectations.
- 5/5
The staff were all very helpful and accommodating, the room was clean and up to expectations.
- 5/5
Exceptional
- 4/5
Very good
- 1.5/5
Location I brought my pet. They told me it was gonna be $50 and they charge us $150 for 1 night for the pet for cleaning teeth. It was a small 10 pound pet. They ripped us off
- 1.5/5
I brought my pet. They told me it was gonna be $50 and they charge us $150 for 1 night for the pet for cleaning teeth. It was a small 10 pound pet. They ripped us off
- 4/5
Great
- 4/5
Great
- 4/5
Very clean and comfortable room. They have everything you possible need. I understand pet fee but no one told me it will cost me $150 for 5lb tiny dog( Pomeranian)per night.i think Excessively too high.and No Amenities for dog like they said they will.
- 4/5
Very clean and comfortable room. They have everything you possible need. I understand pet fee but no one told me it will cost me $150 for 5lb tiny dog( Pomeranian)per night.i think Excessively too high.and No Amenities for dog like they said they will.
- 5/5
Clean and convenient.
- 5/5
Kitchen was fully stocked breakfast was soggy
- 5/5
Kitchen was fully stocked breakfast was soggy
- 5/5
Very friendly and professional staff! The location was perfect for what we needed and so many cute areas nearby with food, shopping, walking, etc. The rooms were fantastic- very spacious and comfortable! The breakfast was also very convenient and plentiful. Pool was great and relaxing!! We'll definitely stay here again when we come to the area!! We had a stay from Friday - Monday, so 3 nights, and were a little surprised that housekeeping didn't come in. It wasn't an issue at all, as when we asked for more towels we got them, but we just thought for a 3 night stay that housekeeping would come around and at least make the bed! But not a big deal at all!
- 4/5
Full kitchen and big size fridge. Free parking is great. King size bedroom is great and spacious Pet fee for 1 night is $150 is outrageous especially for a less than 10 lb dog.
- 5/5
Neutral
- 5/5
Neutral
- 5/5
Nothing
- 5/5
Loved everything !!
- 5/5
Loved everything !!
- 4.5/5
We had an early start to our day, and after student move in at UCF, and late lunch, we were really looking forward to some down time. Before heading out again for dorm room necessities. When we arrived at the hotel, we realized we were too early for check in. We were just happy to be out of the heat and seated in the lounge area. After that the front desk employee went ahead and checked to see if our room was ready, and without having a lengthy wait, he checked us in, gave our keys and we were on our way to the room. This was much appreciated, thank you! Parking is good, always able to find a spot even if returning late, well lit. Close to gas station, restaurants etc. This has been our number one hotel to stay when in the area. Our stay was a good one, but first time using the sofa bed, which was not as comfy as expected. Other than that, nothing else to report. We will be back.
- 4/5
Quiet stay, a lot of space for group to rest comfortably
- 4/5
Quiet stay, a lot of space for group to rest comfortably
- 5/5
Great hotel close to UCF
- 5/5
Great hotel close to UCF
- 4/5
Pool small few shady people hanging out per fee is ridiculous no clean for two weeks I told them I don't need it but they insisted to do a wellness check on the room nobody ever showed up
- 4/5
Pool small few shady people hanging out per fee is ridiculous no clean for two weeks I told them I don't need it but they insisted to do a wellness check on the room nobody ever showed up
- 5/5
Great service!
- 5/5
Great service!
- 5/5
It was a bit hard to locate at first.
- 5/5
Breakfast to a very good standard.
- 5/5
Breakfast to a very good standard.
- 4/5
Very nice staff, breakfast variety was excellent. I expected larger rooms
- 4/5
Very nice staff, breakfast variety was excellent. I expected larger rooms
- 4/5
Leaving
- 4/5
Friendly counter staff makes guests feel welcome
- 4/5
Friendly counter staff makes guests feel welcome
- 5/5
The room was great. There is a full kitchen with stove and microwave. I was able to stock the fridge and actually cook which made eating much cheaper during our trip. It was a great value for the price.
- 5/5
Clean, spacious and location to UCF university. Super attentive and friendly staff from front desk office to maintenance team. Nothing
- 5/5
Excellent, clean, new. Please never change!
- 5/5
Excellent location. Comfy beds. Love that there’s a kitchen. Better breakfast than many other places I’ve been.
- 5/5
Excellent location. Comfy beds. Love that there’s a kitchen. Better breakfast than many other places I’ve been.
- 4.5/5
Breakfast had good options, and on day 2 they had the delicious egg white kale quiche, wish they had it every day or another egg white option. Customer service was great, from front desk to breakfast staff. Location was great, gas station nearby as well as restaurants for lunch, snack or dinner. Will be back. Can't think of anything, all went well.
- 3/5
It could use an upgrade to the rooms.
- 3/5
It could use an upgrade to the rooms.
- 4/5
Front desk staff too loud
- 5/5
Jessica at the front desk was especially amazing. All the staff were really wonderful and accommodating.
- 5/5
Jessica at the front desk was especially amazing. All the staff were really wonderful and accommodating.
- 5/5
I enjoy the staff, the rooms had full kitchens, the security measures at night, you can't just enter. I enjoyed the pool and the big BBQ pit for guest to use. The free breakfast in the morning it's good and not just juice and fruit but eggs waffles sausage or bacon, depending what day. It had a better selection than most places i stayed. Location is perfect with wawa and racetrack across the street. Lots of food options near by. Free coffee all day in the common area. And tons of snacks for purchase if you don't feel like leaving. I have no complaints.
- 5/5
This was a second visit to this property. We love the room size and location.
- 5/5
This was a second visit to this property. We love the room size and location.
- 5/5
No
- 5/5
Great stay at this hotel. Jessica at the front desk was AMAZING!!!
- 5/5
Great stay at this hotel. Jessica at the front desk was AMAZING!!!
- 4/5
The location was great The room service is not every day is every other day
- 5/5
Lo mejor de lo mejor
- 5/5
Lo mejor de lo mejor
- 3/5
Room price was way too high for a small uncomfortable room. The hotel is old and needs to be renovated.
- 3/5
Room price was way too high for a small uncomfortable room. The hotel is old and needs to be renovated.
- 5/5
Nice
- 5/5
Nice
- 5/5
I liked the gray interior design and the location of the furniture.
- 5/5
I liked the gray interior design and the location of the furniture.
- 5/5
Good location, kind staff and enjoyable breakfast buffet
- 5/5
Good location, kind staff and enjoyable breakfast buffet
- 5/5
We enjoyed our stay and will return in the future.
- 5/5
We enjoyed our stay and will return in the future.
- 4/5
Beautiful area with less traffic then central Florida. Limited outdoor seating available but worth the price to stay. The bed wasnt as comfortable as I had hoped but its always difficult to have a bed feel as good as your own. Loved that it had a kitchen. There were tons of shops and places to eat in the area as well.
- 4/5
Beautiful area with less traffic then central Florida. Limited outdoor seating available but worth the price to stay. The bed wasnt as comfortable as I had hoped but its always difficult to have a bed feel as good as your own. Loved that it had a kitchen. There were tons of shops and places to eat in the area as well.
- 5/5
I have zero complaints other than the breakfast. It was very bland.
- 5/5
I have zero complaints other than the breakfast. It was very bland.
- 5/5
Staff was very nice. Bed was comfortable.
- 5/5
Staff was very nice. Bed was comfortable.
- 5/5
Lovely
- 5/5
Lovely
- 5/5
Excellent service and friendly staff. My wife and I felt welcome from the reception desk up to when we were checking out.
- 5/5
Excellent service and friendly staff. My wife and I felt welcome from the reception desk up to when we were checking out.
- 5/5
The front desk staff were amazing, especially one young man that worked on the night shift. We were unfamiliar with the area and he was more than happy to assist and had a wealth of knowledge to share regarding various events in the area, including the Kennedy Space Center. Also the housekeeping staff could not have been more helpful and they kept our room sparkling clean and they were so attentive to our needs. It was time to go home and we said thank you and farewell and headed to the airport. We had an afternoon flight and it was delayed , but they assured us it would only be an hour and a half delay. Well due to the unexpected difficulties they kept pushing the departure time later and later, until they finally told us that due to heavy holiday travel, several planes had been taken out of use due to mechanical and other issues. It was already 8:30pm and we were stranded. My husband immediately went to work on getting us another rental car and I called your wonderful and caring staff at your front desk and explained the situation. Not only did she get us checked back in, but she was able to check us back in to the same great room that we had spend the last week and a half. We were thrilled to get our same room back. It was our first trip to that area and we loved it. You have an outstanding and amazing , friendly and caring staff that will always go the extra mile for those lucky enough to choose your hotel. We will see you next summer. Sincerely , Scott & Sarah
- 5/5
The front desk staff were amazing, especially one young man that worked on the night shift. We were unfamiliar with the area and he was more than happy to assist and had a wealth of knowledge to share regarding various events in the area, including the Kennedy Space Center. Also the housekeeping staff could not have been more helpful and they kept our room sparkling clean and they were so attentive to our needs. It was time to go home and we said thank you and farewell and headed to the airport. We had an afternoon flight and it was delayed , but they assured us it would only be an hour and a half delay. Well due to the unexpected difficulties they kept pushing the departure time later and later, until they finally told us that due to heavy holiday travel, several planes had been taken out of use due to mechanical and other issues. It was already 8:30pm and we were stranded. My husband immediately went to work on getting us another rental car and I called your wonderful and caring staff at your front desk and explained the situation. Not only did she get us checked back in, but she was able to check us back in to the same great room that we had spend the last week and a half. We were thrilled to get our same room back. It was our first trip to that area and we loved it. You have an outstanding and amazing , friendly and caring staff that will always go the extra mile for those lucky enough to choose your hotel. We will see you next summer. Sincerely , Scott & Sarah
- 5/5
Highly recommended, super thankful and happy with the service
- 5/5
Highly recommended, super thankful and happy with the service
- 5/5
Staff was great, room was perfect
- 5/5
Staff was great, room was perfect
- 4/5
Great ocerall
- 4/5
Great ocerall
- 5/5
Love everything about this hotel, like a home away from home! Great breakfast too.
- 5/5
Love everything about this hotel, like a home away from home! Great breakfast too.
- 5/5
The Staff was helpful during check-in
- 5/5
The Staff was helpful during check-in
- 5/5
Overall a great experience and nice breakfast included.
- 5/5
Overall a great experience and nice breakfast included.
- 5/5
Amazing breakfast. Friendly staff, very professional and accomodating to patrons needs. The rooms had everything you need for a comfortable stay. We enjoyed our stay.
- 5/5
Amazing breakfast. Friendly staff, very professional and accomodating to patrons needs. The rooms had everything you need for a comfortable stay. We enjoyed our stay.
- 5/5
Staff were so positive and lively . Our suite was spacious and comfy !
- 5/5
Staff were so positive and lively . Our suite was spacious and comfy !
- 3/5
The property needs maintenance. It’s clean but outdated and lacks of care of the rooms essentials
- 3/5
The property needs maintenance. It’s clean but outdated and lacks of care of the rooms essentials
- 4/5
Really close to UCF which is great for visiting our son
- 4/5
Really close to UCF which is great for visiting our son
- 5/5
Has been coming here multiple times and the place is always very clean. Will keep coming back!
- 5/5
Has been coming here multiple times and the place is always very clean. Will keep coming back!
- 4/5
Room was a little small
- 4/5
Room was a little small
- 5/5
Great staff. Nice rooms. Great location.
- 5/5
Great staff. Nice rooms. Great location.
- 5/5
- 5/5
- 5/5
Will be returning
- 5/5
Will be returning
- 5/5
The place was very nice, small lobby but everything is nice and clean. My room was awesome. It had a kitchenette and a full size fridge. A sofa bed, a desk with multiple outlets. Nice grounds, I got to use the pool area, small but comfortable with nice chairs to sit on and tables with umbrellas. Across the street there is a small lake where I sat to anker my energy with the earth. Over all I loved it. If I have to return to the area I will definitely choose them to make my stop. Unfortunately I didn’t think of taking pictures, but it was a very enjoyable experience.
- 5/5
The place was very nice, small lobby but everything is nice and clean. My room was awesome. It had a kitchenette and a full size fridge. A sofa bed, a desk with multiple outlets. Nice grounds, I got to use the pool area, small but comfortable with nice chairs to sit on and tables with umbrellas. Across the street there is a small lake where I sat to anker my energy with the earth. Over all I loved it. If I have to return to the area I will definitely choose them to make my stop. Unfortunately I didn’t think of taking pictures, but it was a very enjoyable experience.
- 5/5
Limpio y tranquilo, buen desayuno incluido!
- 5/5
Limpio y tranquilo, buen desayuno incluido!
- 5/5
Excellent stay.
- 5/5
Excellent stay.
- 5/5
Great staff and facilities
- 5/5
Great staff and facilities
- 3/5
The two bedroom room was very nice and it afforded my son and I privacy while we were at UCF for orientation. The kitchen was very handy to be able to prepare breakfast which we did the second day of our two nights stay. The first day we woke up and went to have breakfast, it really was not That great. They probably could do better as far as the breakfast is concerned, but the staff are very friendly and very accommodating. They provide help very quickly and have answers to all of your questions.
- 3/5
The two bedroom room was very nice and it afforded my son and I privacy while we were at UCF for orientation. The kitchen was very handy to be able to prepare breakfast which we did the second day of our two nights stay. The first day we woke up and went to have breakfast, it really was not That great. They probably could do better as far as the breakfast is concerned, but the staff are very friendly and very accommodating. They provide help very quickly and have answers to all of your questions.
- 5/5
I will definitely stay here again.... The lower ratings were due to them remodeling, however, they did all that they could to accommodate us and make us feel welcomed despite the remodeling. My only complaint was there was a roach in my room that I didn't find until my last night there.... I'm sure it was due to the remodeling.... and they said they would add points to my Rewards membership for the inconvenience.... it was a little alarming when I picked up my tablet and there was this huge roach looking up at me! Otherwise, I still will give them another chance because they were very courteous and the remodel looks fabulous! The beds are super comfortable and the little kitchenettes in each room are great! I really enjoyed my stay there overall! It's only 10 minutes from my aunt's house whom I was there to visit!
- 5/5
I will definitely stay here again.... The lower ratings were due to them remodeling, however, they did all that they could to accommodate us and make us feel welcomed despite the remodeling. My only complaint was there was a roach in my room that I didn't find until my last night there.... I'm sure it was due to the remodeling.... and they said they would add points to my Rewards membership for the inconvenience.... it was a little alarming when I picked up my tablet and there was this huge roach looking up at me! Otherwise, I still will give them another chance because they were very courteous and the remodel looks fabulous! The beds are super comfortable and the little kitchenettes in each room are great! I really enjoyed my stay there overall! It's only 10 minutes from my aunt's house whom I was there to visit!
- 5/5
Hotel front desk was extremely nice. We were told of possible disturbance due to construction. However, we were not affected. Our two bedrrom suite had only one bathroom and with five peiple needed a bit of coordination. Higly recommend especially for any UCF events
- 5/5
Hotel front desk was extremely nice. We were told of possible disturbance due to construction. However, we were not affected. Our two bedrrom suite had only one bathroom and with five peiple needed a bit of coordination. Higly recommend especially for any UCF events
- 3/5
The breakfast is just to 6:00-9:00 am
- 3/5
The breakfast is just to 6:00-9:00 am
- 5/5
This place was nice love the atmosphere
- 5/5
This place was nice love the atmosphere
- 5/5
Good room and shower
- 5/5
Good room and shower
- 4/5
Good hotel nearby UCF
- 4/5
Good hotel nearby UCF
- 1/5
We found a blood covered rag hanging on the shower bar.
- 1/5
We found a blood covered rag hanging on the shower bar.
- 3/5
Not impressed
- 3/5
Not impressed
- 5/5
Very clean, quiet, and great location. Stayed for Graduation weekend at UCF. Friendly staff, easy check-in. Breakfast included. Will stay again.
- 5/5
Very clean, quiet, and great location. Stayed for Graduation weekend at UCF. Friendly staff, easy check-in. Breakfast included. Will stay again.
- 4/5
Fair
- 4/5
Fair
- 5/5
The staff was so helpful and very nice. One morning at breakfast there was another guest who was very difficult and was treating your lovely host terribly. Your host did everything she could to help the guest and meet her requests even though the woman was awful to her. We stayed at what was supposed to a 5 star hotel in Clearwater beach. You put that hotel to shame!
- 5/5
The staff was so helpful and very nice. One morning at breakfast there was another guest who was very difficult and was treating your lovely host terribly. Your host did everything she could to help the guest and meet her requests even though the woman was awful to her. We stayed at what was supposed to a 5 star hotel in Clearwater beach. You put that hotel to shame!
- 5/5
Rooms were spacious. I liked that there was a separate living room area from the bedrooms. Beds were comfortable. Having a refrigerator made it convenient to keep drinks or leftovers in also.
- 5/5
Rooms were spacious. I liked that there was a separate living room area from the bedrooms. Beds were comfortable. Having a refrigerator made it convenient to keep drinks or leftovers in also.
- 5/5
The check-process was a breeze. Perfect location and accommodating staff.
- 5/5
The check-process was a breeze. Perfect location and accommodating staff.
- 4/5
Close to Addition Arena
- 4/5
Close to Addition Arena
- 5/5
Property was centrally located to UCF where we were visiting.
- 5/5
Property was centrally located to UCF where we were visiting.
- 3/5
The hotel staff was friendly and the place was clean and convenient but the pillows are horrible. My car was detailed the morning before my stay and when I got there the only parking offered is under trees and I woke to my car being completely covered and dirty.
- 3/5
The hotel staff was friendly and the place was clean and convenient but the pillows are horrible. My car was detailed the morning before my stay and when I got there the only parking offered is under trees and I woke to my car being completely covered and dirty.
- 4/5
Bigger area for breakfast. Scent in corridor is prominent. Good customer service, staff helpful
- 4/5
Bigger area for breakfast. Scent in corridor is prominent. Good customer service, staff helpful
- 3/5
The arrangement/layout of the 1 bedroom unit, was not a true suite. Refrigerator, stove, microwave were too close to bed. Refrigerator noise at night, could not be drowned out by A/C noise.
- 3/5
The arrangement/layout of the 1 bedroom unit, was not a true suite. Refrigerator, stove, microwave were too close to bed. Refrigerator noise at night, could not be drowned out by A/C noise.
- 5/5
The room was very nice and comfortable. The check-in clerk was very friendly.
- 5/5
The room was very nice and comfortable. The check-in clerk was very friendly.
- 5/5
Great room options for families and larger groups for a great price
- 5/5
Great room options for families and larger groups for a great price
- 5/5
EVERYTHING IS GOOD IN THIS HOTEL..
- 5/5
EVERYTHING IS GOOD IN THIS HOTEL..
- 5/5
Very Professional & friendly service.
- 5/5
Very Professional & friendly service.
- 5/5
We love the two separate bedrooms and the kitchenette. Been staying here for the last 5 years when we come to Orlando 😊
- 5/5
We love the two separate bedrooms and the kitchenette. Been staying here for the last 5 years when we come to Orlando 😊
- 3/5
Toilet stopped up in room 215 call front office front office says there is a plumper next to room what 219 I'm like damn we work for y'all really okay and my co-signer says no Pepsi only Coca-Cola what's up with that. Plus the police came because it was a couple fighting in the room around 3:30 4:30 in the morning next to room 2:15 am
- 3/5
Toilet stopped up in room 215 call front office front office says there is a plumper next to room what 219 I'm like damn we work for y'all really okay and my co-signer says no Pepsi only Coca-Cola what's up with that. Plus the police came because it was a couple fighting in the room around 3:30 4:30 in the morning next to room 2:15 am
- 5/5
Great location, friendly staff, clean and comfortable
- 5/5
Great location, friendly staff, clean and comfortable
- 5/5
Good location, excellent service, great room.
- 5/5
Good location, excellent service, great room.
- 4/5
Hallways smell
- 4/5
Hallways smell
- 5/5
Staff were extremely friendly and welcoming. Check-in was quick and we weren’t sent to the top floor like other similarly priced hotels in the area. The breakfast actually had food that was a bit above what is being served as Continental. Great location!
- 5/5
Staff were extremely friendly and welcoming. Check-in was quick and we weren’t sent to the top floor like other similarly priced hotels in the area. The breakfast actually had food that was a bit above what is being served as Continental. Great location!
- 5/5
Check in was fast, staff was very friendly. Very quiet and close to restaurants. Breakfast was good also.
- 5/5
This is always my first choice in the UCF area. The rooms are great and the location is easy to walk to dining and other needs.
- 4/5
The property was a little beat up and not the cleanest. There were crumbs of food and miscellaneous under the beds, for example. The breakfast was pretty good.
- 4/5
The staff was excellent! I had an issue with the smell. I like to smell clean. The towels had a terribly smell to them and when we walked in the room for the first time the smell was not inviting. The chair and sofa was not clean. It also had buttons missing from chair and sofa. Stains on both as well. As i stated earlier, the staff was very professional and kind.
- 5/5
Housekeeping was incredible 5 stars
- 5/5
Property is centrally located to restaurant’s, coffee shops and UCF. Very clean and quiet! Will definitely be back!
- 5/5
Super clean suite - nicely appointed
- 5/5
Our stay was the best experience our family has ever shared. Over several vacations, we have stayed at other competitive hotels. However, this hotel stay was the absolute best without question. The suite layout is spacious, refreshing and clean. It surely felt like home. Jessica, Veronica, Natalia, Samara, the cleaning staff and Ana the morning breakfast attendant were very welcoming. Especially, we appreciate Jessica's patience and assistance in accommodating our needs. She showed superb professionalism. Kudos to the entire staff. Well Done. I would recommend this hotel to all.
- 5/5
It was a great stay. Staff were friendly and helpful. The room was clean, spacious and no issues. The breakfast was delicious and perfect amount of selection of foods and drinks for the family. Parking was easy and plenty of spaces. Very close to UCF. Great job!
- 5/5
- 1/5
I just did not like i had an reservation and got charge twice. I explain to the young lady and showed my reservation and still charged me. But called corporate got my refund. But front desk needs attention...
- 5/5
Easy check in check out
- 4/5
It was good
- 4/5
The room was okay, the service was very nice, the breakfast was excellent
- 5/5
Beautiful hotel, good breakfast, and spacious amenities!
- 4/5
Room was nice and spacious. It kinda had a funky smell to it. Like body odor. Other than that it was good.
- 2/5
Room had broken air so moved to another. Bed is very uncomfortable. Bathroom is very outdated. No air running in hallways, very warm. Breakfast seating environment is way to small for number of guests in the hotel. Have stayed in many hotels in the surrounding area and this one was very disappointing
- 5/5
The hotel was clean, spacious and great location
- 4/5
Normal hot breakfast, friendly staff.... The room faintly smelled of stale cat urine. We've stayed here before and had no issues then.
- 5/5
Always a great place to stay. This is my preferred hotel in the Quadrangle/UCF area.
- 4/5
All the staff was nice, but the site needs to be deodorized. Every hallway and the room smelled musty and had some odd food smells (I understand that people were likely cooking). Some Glade rug powder would work wonders, and there should be automatic deodorizers in the hallways. Toilet was a little janky, had to jiggle the handle to get it to stop the internal flow. Otherwise everything was clean and worked well, perhaps a little dated and aging overall but acceptable.
- 3/5
Ι am steal waiting to get back my money as I stay for one night and they charged me for two nights
- 3/5
The room had a funky smell, one of the TVs didn’t work, they were having construction very early in the morning on a Saturday waking us up. Breakfast was typical, the rooms are a decent size and we enjoyed the full kitchen
- 4/5
my family and I stayed here during Hurricane Ian. we evacuated from St Petersburg. We arrived well ahead of check in and they were kind enough to let us check in. The rooms are spacious had cooking supplies and full refrigerator. Some things could use an update but we would stay again if needed. The only bad part was the woman running the small breakfast buffet. She tried to hurry everyone and on one day she said, ok im closing in 5 minutrs, i want to go home!! All of yhese people were here for shelter, there eas no reason she couldn't leave the room open. As it was all they had was a choice of 2 microwave egg sandwiches yogurt, cereal and 1 waffle maker.
- 5/5
great