Spark by Hilton Orlando Universal Blvd
About Spark by Hilton Orlando Universal Blvd
Offering free transfer service to Disney World and Universal Studios, this Orlando hotel offers a Continental Breakfast served daily. Orange County Convention Center is 2.3 mi away. Guest rooms at the Spark by Hilton Orlando Universal Blvd, Orlando, FL feature cable TV and free local calls. The spacious one-bedroom suites are equipped with a microwave and refrigerator. Recreational facilities at the Spark by Hilton Orlando Universal Blvd include an outdoor swimming pool, fitness center, and game room. A gift shop is available. Universal Studios theme park is within 10 minutes' drive of the Spark by Hilton Orlando Universal Blvd, Orlando, FL . SeaWorld amusement park is 3.5 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews, with guests praising the outstanding service, cleanliness, and friendly staff. However, several guests expressed dissatisfaction with the limited breakfast options, dirty carpets, and outdated bathrooms. Some guests also reported issues with the elevators and parking.
- Outstanding service
- Friendly staff
- Limited breakfast options
- Dirty carpets and outdated bathrooms
- 5/5
Parking is free and there is free breakfast buffet. Good location.
- 5/5
Great parking space for any type of car (up to a SUV-type) Hotel looks nice and clean. Signs everywhere, it’s impossible to miss any instructions. 24/7 Coffee/Tea area at the lobby self-service. Sitting areas available to avoid eating in rooms. Rooms were clean, everything worked good. Bathroom was also cleaned. TV worked fine I would definitely choose to stay at SPARK again!
- 4/5
Nice place near everything
- 5/5
Clean room
- 3.5/5
The property has a great location, especially for the Universal Park visits; there is a free shuttle service The breakfast is is not really fantastic, could be heavily improved;
- 5/5
5 stars to the employees.will come back again..
- 3/5
The room was clean, staff very friendly, the air conditioning was freezing!
- 5/5
Exceptional
- 0.5/5
Bad
- 3/5
Pleasant
- 5/5
Great hospitality. Staff at front desk with excellent serviice.. shout out to Jackie and the girls at front desk.. also Brian. Who help me with a bucket of ice.. it was a pleasure staying here..thank you so much.
- 5/5
Clean room, Safe area
- 4/5
They should improve the breakfast and offer another option.
- 5/5
The gentleman that checked me in was absolutely amazing!!
- 1/5
They put us in a room close to the ice machine, room 105, the room was extremely humid with lot of mold, the smell of mold was terrible, we woke up sneezing every day. The window didn’t open for ventilating the smell. I Asked to change but they hadn’t another room.
- 5/5
We stayed at this hotel for 5 nights. Check-in was very quick. We had 3 rooms and they were able to have us all on same floor close to each other. Pool was nice and it was shaded in the evening. Parking lot had lots of spaces. Breakfast was mostly bagels, fruit, cereal, oatmeal. This hotel was a great location if you were going to universal and seaworld. We would definitely stay here again.
- 5/5
For the price is the perfect place to stay!
- 5/5
The whole hotel is clean and the staff is extremely friendly and helpful. I wish the rooms had their own microwave
- 3.5/5
Location and staff the bed was comfortable The bath tub was old and gross
- 5/5
clean room,the staff was very friendly & parking was convenient ..
- 4.5/5
Superb
- 5/5
acceso a todos los parques. Este hotel está bien ubicado
- 5/5
It was good
- 3.5/5
Good
- 1/5
Place was terrible room stunk full of moisture
- 5/5
Exceptional
- 3/5
The lady who setup for breakfast in the morning was very friendly/helpful. The pool area was clean. The lobby was well kept and the free coffee was nice. HOWEVER, the room had such a bad smell of backed up sewer that came up with every flush. The carpets felt sticky and smelled like mold/mildew. If it wasn’t for the horrible smell I’d give the stay 5 stars.
- 4/5
The bathtub kept clogging up in our room 222
- 5/5
Excellent bang for buck. At the price point the rooms were great, the staff exceptional and friendly.
- 4/5
It was nice
- 4/5
The property is clean, the rooms are clean, the staff was phenomenal, and the parking is free. It’s a little outdated, with some cosmetic issues.
- 5/5
Exceptional
- 3.5/5
Staff; front desk was amazing My initial room smelled like mold
- 3.5/5
Staff; front desk was amazing My initial room smelled like mold
- 1/5
La verdad es que el hotel tiene un olor terrible, no sé si es por los perros que dejan llevar o por la comida q no la limpian bien, el elevador y las habitaciones es un mal olor también a humedad terrible. La verdad que si el hotel mejorará en ese aspecto podría estar mejor la verdad. La verdad es que no lo recomiendo porque créanme que el mal olor es terrible.
- 5/5
STAFF WAS REALLY NICE AND HELPFUL. WILL STAY AGAIN.
- 5/5
Exceptional
- 5/5
Great hotel!
- 5/5
Beware there's 3 Spark Hotels en Orlando like 10min of distance of each other. Make sure you have the correct address if you go with family's and friends. That you book the same hotel that the others. Trust me it happens to me.
- 5/5
Lo recomiendo 💪
- 3.5/5
Good
- 4/5
No me gusto mucho el desayuno.
- 5/5
Exceptional
- 4.5/5
Cleanliness, staff, breakfast, cost-effective, safety The air conditioning was really loud in the room, and would benefit from either being repaired or changed as the compressor sound was really loud when turned on
- 4.5/5
Cleanliness, staff, breakfast, cost-effective, safety The air conditioning was really loud in the room, and would benefit from either being repaired or changed as the compressor sound was really loud when turned on
- 4/5
Nice to stay, breakfast is good. Staff is accomodating
- 3/5
Clean and good
- 4/5
The hotel is a good place to stay more than anything if you are going to Universal, Epic or any other park in Orlando, but it has a few things to keep in mind, the regular room doesn’t have microwave if this is important for you take it in consideration, they have one in lobby but is a little bit awkward to go with your plate to heat it up. In the other hand, Idk how they manage security but I have been in other hotels in the past and they gave me a ticket to put in the car to be aware I was a guest but no in here, but there wasn’t any issues or anything just a little bit concerned the first moment so I’m not sure how they handle that part. Rather than that the room is comfy, clean and a good quality continental breakfast (there isn’t much variety) which is ok for 2 or 3 nights. Last but not least least great customer service the front desk in specific Jackie, and pantry ladies as well.
- 5/5
And! They have to find a way to identify it better, as there are like 3 Spark by Hilton in the area! Have that in mind before requesting for a ride to the hotel!
- 5/5
The continental breakfast was enjoyable. Rooms and public spaces were clean. Staff was kind and informative. However, there was NO WiFi for part of Tuesday and all of today!!!
- 5/5
Great area, clean rooms and parking.
- 5/5
- 4/5
Very good
- 0.5/5
The breakfast at the hotel is just awful.
- 4/5
Had a good stay and place was super close to everything!
- 4/5
could have had better breakfast and better coffee.
- 5/5
Very clean and comfortable and close to theme park also I like the extra door and the bedroom and nice continental breakfast the lady was real pleasant!!
- 5/5
Very clean and comfortable and close to theme park also I like the extra door and the bedroom and nice continental breakfast the lady was real pleasant!!
- 4.5/5
Superb
- 4/5
Location The bathtub was leaking water every day, causing noise in the room and wasting water and the breakfast
- 4/5
Location The bathtub was leaking water every day, causing noise in the room and wasting water and the breakfast
- 4/5
Room are dated but clean. Breakfast is oatmeal and bagels
- 3.5/5
Good
- 3.5/5
Good
- 5/5
My only complaint was the towels. They were consistently stained, which was disappointing and something that should definitely be improved. Aside from that, everything else was perfect and I would absolutely stay here again.
- 3/5
The hotel could do with some updating and freshening up. The room was relatively clean, but I was not impressed. There was adequate parking but I could see it getting crowded during busier weekends. The free continental breakfast was not appealing. I wouldn’t recommend it nor book it again.
- 5/5
Hotel was clean and so was our room. Location is near to Universal Studios theme park.
- 2/5
Hotel need upgraded, it felt dark with the paint and the bathroom was old and dirty as well. Carpet had a smell
- 4/5
Very good
- 5/5
Location, friendly staff, breakfast, clean rooms Nil
- 4/5
I liked that tea and coffee were always available. I would stay here again but only for a short stay
- 4/5
Room was great, staff was great, and the free parking really helps. Seems like one of the few with free parking. Not much regarding amenities, hallway smelled a bit funky and the carpets has some stains. But the rooms was clean smelled good, and was very spacious. I would stay here again.
- 5/5
Check in was easy and fast. Room was clean and well maintained. Plenty of space in the parking lot as well and very close to Universal.
- 3.5/5
Good
- 4.5/5
THE BED CONFORT THE BREAKFATS CAN BE BETTER
- 4/5
Muy buen hotel, cerca de los parques muy limpio todo y te llevan a los parques
- 4.5/5
It was quiet and close to epic universe. Elevator takes long but everything else was fine.
- 5/5
Exceptional
- 4.5/5
It was quiet and close to epic universe. Elevator takes long but everything else was fine.
- 1/5
This place looks great from the outside and the Hilton makes you think quality. This is far from quality. Hallway to the room smells moldy. The bathroom had mold. A tall person has a person will have issues showering. The toilet didn't want to flush. I can go on. One night was more than enough.
- 2/5
The room: When you first walk in, there is the “living room”, which has a suspicious looking couch and chair. You can tell there used to be a tv and entertainment center in there. But..not anymore. So it’s just the couch, chair, lamp, and echos. The actual bedroom is cozy, along with the bed. I like how when you turn on it the tv, there is a greeting message with your name. Water pressure in the shower was great. The bathroom door and bedroom door get in the way of each other. They both swing out into the “hallway”. The air in the room was stuffy. If you have a portable air purifier, BRING IT. Breakfast wasn’t anything to write home about. I ended up getting breakfast from Wawa. There aren’t any microwaves in the room. There is one in the lobby for everyone to share. Staff was friendly, overall room was “meh”. Probably wouldn’t go back.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 3.5/5
Good
- 3/5
Except for the lobby, the hallways, elevators, rooms are all very dated. My room and entire floor had a musty smell, like wet rug type of smell that was not pleasant. Turning on the room AC just spread the smell out even more. The staff was very friendly and helpful. We even treated the front desk lady to pizza we had brought back for a quick dinner. Parking is complimentary which was nice, so many other hotels charge for parking. The continental breakfast was par for the course. The beds, sheets and furnishings were comfortable. The lasting impression overall is the smell unfortunately.
- 3/5
a little bitten down.
- 2.5/5
The common areas were extremely uncomfortable much too hot. And the air conditioning in the room did not work properly nor did the refrigerator. Cooler room and working appliances
- 2.5/5
The common areas were extremely uncomfortable much too hot. And the air conditioning in the room did not work properly nor did the refrigerator. Cooler room and working appliances
- 5/5
Very courteous staff Ashley was amazing! Excellent customer service. Room was clean and location was great. Will stay here agsin
- 5/5
Exceptional
- 1/5
The hotel was quite disappointing overall. The bathroom felt especially neglected—fixtures were outdated, the faucets were old and leaking, and the space didn’t seem well maintained. On top of that, the paint job throughout the room was poorly done, which added to the overall worn and unappealing feel of the stay.
- 5/5
The staff was excellent, and very knowledgeable. The room was clean and the view was great! The only thing was the rug on the halls to rooms needs a little cleaning.
- 5/5
Super. Friendly, accommodating. Close to absolutely everything including parks. Free shuttle too!
- 4/5
Good value hotel. Basic but had everything that we needed for a one night stay. 10 minutes walk to a few restaurants and 15 minutes walk to international drive. Free breakfast and free tea/coffee was a bonus. Small selection of snacks and drinks available that you pay for at reception. Only complaint was being charged $8 for a small bottle of water which was daylight robbery.
- 4.5/5
Superb
- 3/5
The staff was friendly and helpful. The beds were very comfortable. The room had a fairly strong musky/stinky feet smell coming from the carpet. The breakfast was limited, and the hard-boiled eggs were rubbery. Because the price was reasonable, I would possibly give it another try, but I would hope the breakfast was better...maybe the attendant was having an off day.
- 4/5
The room was very large and had a nice sitting area. Ashley at the front desk was amazing! She was very informative with our late check in.
- 3/5
L’hôtel est très basique près des parcs Universal (environ 5 minutes en voitures), pas loin de Icon parc (on le voyait de la fenêtre) et de Fun Spot America. Il y a une piscine non chauffée qui n’est pas très grande pour ce genre d’hôtel. La chambre est correcte mais pas extraordinaire. Il y a un mini réfrigérateur et pas de micro-onde. Mais si besoin il y a un micro-onde en libre service en bas. La salle de bain est aussi décevante: une baignoire en plastique comme dans les mauvais motels d’autoroute et des traces d’humidité au plafond. Les lits sont confortables. On a bien dormit. Le petit déjeuner : un peu décevant. Il y a des bagels variés avec quelques accompagnements. Mais à part des œufs durs il n’y a rien de salé. Quelques céréales aussi. Et des muffins. Au final c’est quand même trop basique pour un hôtel de ce style. Et niveau prix même en réservant suffisant à l’avance, ça reste trop cher pour ce que c’est.
- 5/5
toilet ran a bit recorded. otherwise all good
- 4/5
Thanks
- 5/5
Easy check in, easy checkout room was clean and bathroom was in very good condition will stay here again for sure
- 3/5
Nice location Simple breakfast
- 4/5
everithing was ok ,maybe ventilation nose.
- 5/5
Clean room , we just wanted to be near the parks , breakfast is nothing special but you can eat something. I recommended.
- 5/5
Exceptional
- 3.5/5
Staff was excellent . The continental breakfast was good
- 3.5/5
Staff was excellent . The continental breakfast was good
- 5/5
Very clean! No concerns at all!
- 5/5
Great stay for a budget hotel
- 2/5
Outdated. Bathroom was dirty. Sink leaked, didn’t look like the pictures at all. But the staff was friendly and helpful.
- 4/5
Clean room. Good location
- 4/5
Was good stay
- 4/5
Everything was good. Continental breakfast was good. I was hoping that we had water available. Room was clean. TV remote was not working properly
- 3/5
Good location
- 4/5
Staff is very nice, clean room, very spacious.
- 3/5
Front desk not friendly. Synthetic bedding which is nonsense. Room was not clean. You could definitely see dirty spots here and there. Breakfast just ok. Hotel just old and need a renovation. Would not stay there again.
- 4/5
Cute little place, if youre just taking a quick nap.
- 3/5
Not the cleanest
- 5/5
Clean, great experience
- 3/5
The room keys weren't working for the first 2 days.
- 0.5/5
Close to Universal Studios 1st of all they charged my card the the day before. When I called and said that it was no prepayment required she said if your with booking.com we need the money now. That was rude. So then when we got there they could not give us keys to the room because of some reason they kept acting like every time we came back it may work. Then another employee said its been like 4 days. They didn't notify or give us a choice to stay somewhere else. Thats why they took the money. I felt scammed no tools no toilet tissue we had to ask for everything we needed very unsatisfied
- 5/5
Great!
- 5/5
The staff was great always paying attention to us the room was great the parking lot was safe and best part the TV we could watch almost anything thank you Spark we will be back.
- 5/5
Good
- 5/5
Enjoyed our stay. Hotel&room was clean. Staff were amazing. Close to Universal
- 5/5
Everything was good
- 3/5
Problems with rooms key often, burned bulbs ice makers almost all of them out of service
- 3/5
Staff was very nice kind and professional
- 3/5
the location is great! There is no microwave and a kettle in the room. Its very hassle to go up and down just to reheat food and get a cup of coffee. The airconditioner is not that cold. The room looks old and you can tell its just renovated we found some unfinished works on the sink (there is a long cracks were the mirror is). The breakfast is very dissappointing. no other breakfast options (no bacon, no sausages, no breakfast eggs just a boiled egg everyday.) The next morning we went out just to eat a good breakfast.
- 4/5
The room was great and the staff were super helpful. We got to check in early, which kicked our day off right. You can tell there are improvements in progress, but the hotel has it where it counts- the rooms are solid. We think adding a warm protein or two could level breakfast up a bit. The staff made things as great as possible.
- 5/5
Good
- 5/5
La habitación estaba limpia, el aire acondicionado perfecto. En el desayuno dan yogurt leche jugo cereal pan pan que frutas queso crema, etc. siempre hay disponible 24 hrs café y té gratis. Tienen áreas para q tus mascotas hagan sus necesidades.
- 2/5
Breakfast was quite simple, with limited options. The boiled eggs, for example, were not peeled, and the overall selection could be expanded. The bathrooms seemed a bit outdated, and there was a mild cigarette smell in the elevator at times. Additionally, the room was booked for four guests, but only three towels were initially provided. I had to request an extra one, which was quickly resolved. Overall, the stay was acceptable, but with some improvements in maintenance and attention to detail, the experience could be much better.
- 5/5
Great location!
- 5/5
Es un excelente hotel, limpio, confortable, cerca de los parques temáticos , el personal es muy amable. Lo único en mi caso me pareció que solo podrían brindar más opciones en el desayuno porque es muy limitado
- 3/5
The bathroom is to old
- 4/5
Location-very close to Universal parks and Icon park, not far from Disney parks, lots of activities and restaurants short drive away Clean and comfortable room and hotel area Staff were friendly Large TV and decently sized refrigerator Cons: Breakfast items were less than basic. No hot items offered. Less than typical basic hotels. No vent in bathroom
- 4.5/5
I have no complaints.
- 3/5
The internet in the Libby didn’t work for me. The rooms were err very sparse. Overall it looked pretty tired but clean. For the price it was fine though
- 4/5
Breakfast was good
- 5/5
Clean room, staff was super friendly, I enjoyed my stay! Will definitely come back!
- 5/5
A great place to stay at. It's in a very good location with a lot of great places near. The rooms are super comfortable and clean. The staff is very friendly. Overall 10/10.
- 3/5
Just mid. Ok for a night or two…
- 5/5
Excellent
- 5/5
Excellent
- 5/5
This place was amazing!
- 4/5
I like very much I just think the breakfast should improve.
- 1/5
Room smelled of mold and you could hardly breathe in the hallway because of the smell. Would not recommend
- 5/5
The staff was excellent. So thankful they could change my check on date since my company changed the date I needed to be there.
- 2/5
Smelly hallways, old hotel.
- 5/5
Impressive value!
- 5/5
Great stay. Room was clean and spacious. Staff friendly. Would return.
- 5/5
It was fantastic I’ll recommend it to anyone
- 4/5
Good
- 5/5
Very clean place and nice staff.
- 5/5
The menu was fresh and consistently well maintained, but the selection felt very limited. Eating the same few items for three days became a bit monotonous. It would be great to rotate options, such as offering toast in addition to bagels and to include items like scrambled eggs or a wider variety of fruits.
- 4/5
I did not like having to fight for a parking spot
- 5/5
Everything was good
- 4/5
yes
- 5/5
Everything was excellent
- 2.5/5
I gave a rating of 2 because the bed sheets and the whole room smelled like mold and dampness. Also, there was not even a bottle of water in the room.
- 5/5
Everything was great. The staff had to stay right on replenishing because people take too much food because it’s free No parking
- 4/5
The location was convenient and they were able to accommodate our late check in. Their breakfast options were limited.
- 4.5/5
Location, cleanliness, room
- 5/5
Location
- 1/5
We were there for 3 days and in those 3 days no one came and clean our room. We would leave and come back and the room would not be cleaned. Also our toilet was clogged the very first day and they tried to give us a plunger to unclog it?? Absolutely bottom barrel service. THEE worst hotel. I would recommend Hyatt House on international drive!
- 4/5
Just missing a Gym. The breakfast was nice.
- 3/5
Missed 1 housekeeping, not enough towels, breakfast choice is limited
- 5/5
Great place to stay and half the price of other area hotels!
- 5/5
This is my #1 spot when I go to Orlando. It's in the center of everything, near I-Drive and all the tourist attractions & about 10 - 15 minutes from downtown. Jackie & or Tricity aways take good care of me from the time I check in to the timeI check out. 100# recommend this hotel stay to everyone looking.
- 3/5
The room was comfortable and a good value for the price, but it's nothing impressive as other reviews have suggested. It's merely fine. The breakfast is not a hot breakfast. There's a bagel bar and yogurt station, but dont' expect eggs, pancakes, waffles or other hotel breakfast standards. I actually liked the approach because it's designed for a quicker stop, but I could see where this would disappoint others. The staff was very friendly, so that's a big plus. There was a fire alarm that went off early one morning and everyone had to go outside until the fire department showed up. Turns out it was some kind of alarm system malfunction. Now, most would say this isn't something to blame on the hotel, but since it was a system malfunction, that tells me there are updates that need to be made. One final point - and this isn't a slight to this hotel at all - but be careful because there are two Spark hotels that aren't too far from each other. Per Uber or Lyft, there is this location - "Spark by Hilton Orlando Universal Blvd" and the other comes up as "Spark by Hilton by Universal." I made the mistake of going to the wrong one, but I think it's a pretty easy mistake to make.
- 5/5
Todo estuvo excelente... Y el manager Louis fue un excelente anfitrion, amable atento y servicial
- 5/5
Good hotel
- 5/5
Good hotel
- 5/5
Very clean room and staff was great
- 5/5
Very clean room and staff was great
- 3/5
Holiday inn offers a better breakfast, room had an goofy odor.
- 3/5
Holiday inn offers a better breakfast, room had an goofy odor.
- 5/5
Great location. Clean rooms and nice breakfast!
- 5/5
Great location. Clean rooms and nice breakfast!
- 3/5
Breakfast bar was seriously lacking. Room was clean and they were nice but never refunded our security deposit and there was absolutely no reason why…
- 3/5
Breakfast bar was seriously lacking. Room was clean and they were nice but never refunded our security deposit and there was absolutely no reason why…
- 3/5
Not up to Hilton standards.
- 3/5
Not up to Hilton standards.
- 5/5
Clean, nice service, free breakfast, free parking
- 5/5
Clean, nice service, free breakfast, free parking
- 4/5
Clean room, leaky shower faucet and sweat shack AC, other than that pretty nice.
- 4/5
Clean room, leaky shower faucet and sweat shack AC, other than that pretty nice.
- 3/5
However, there were a couple of issues that affected my experience. Parking was very limited, and it was difficult to find a spot, especially at night. Additionally, my room was not cleaned during my stay, which was disappointing and made the experience less comfortable. In summary, it’s not a bad option if you’re looking for something budget-friendly, but improvements in parking availability and housekeeping would make a big difference.
- 3/5
However, there were a couple of issues that affected my experience. Parking was very limited, and it was difficult to find a spot, especially at night. Additionally, my room was not cleaned during my stay, which was disappointing and made the experience less comfortable. In summary, it’s not a bad option if you’re looking for something budget-friendly, but improvements in parking availability and housekeeping would make a big difference.
- 4/5
The room was nice & clean. The toilet got stopped up & the shower faucet & shower head constantly leaked water. Breakfast ran out of fresh fruits super quick. But other than that, it was a great stay!
- 4/5
The room was nice & clean. The toilet got stopped up & the shower faucet & shower head constantly leaked water. Breakfast ran out of fresh fruits super quick. But other than that, it was a great stay!
- 5/5
Great clean and beautiful
- 5/5
Great clean and beautiful
- 5/5
Front desk staff was very friendly and the room was clean!
- 5/5
Front desk staff was very friendly and the room was clean!
- 5/5
Beautiful room!! Very nice lobby area and staff. Quiet rooms with a comfortable bed. I appreciate having a refrigerator
- 5/5
Beautiful room!! Very nice lobby area and staff. Quiet rooms with a comfortable bed. I appreciate having a refrigerator
- 5/5
Enjoyed our stay. Hotel was clean, close enough to Universal, nice filling breakfast.
- 5/5
Enjoyed our stay. Hotel was clean, close enough to Universal, nice filling breakfast.
- 5/5
The hotels appearance was excellent, almost brand new.
- 5/5
The hotels appearance was excellent, almost brand new.
- 1/5
Hotel bathrooms had poor plumbing. Toilet would not flush and shower had cold water. Hotel also does not provide any water bottles in the room or breakfast.
- 1/5
Hotel bathrooms had poor plumbing. Toilet would not flush and shower had cold water. Hotel also does not provide any water bottles in the room or breakfast.
- 3/5
Better breakfast and shower/tub could use some updating.
- 5/5
Good location and comfortable
- 4/5
We had a suite with our upgrade. The layout was strange. The living area had a couch, chair and desk. You could sit on the couch and look at the wall. The bedroom had a nice TV. You could lay in bed and watch TV. I don't like to lay in bed and watch TV. The TV should have been in the other room. The furniture in the living area was clean but looked like something you would buy at Big Lots. The other thing I didn't care for was the breakfast. Basically, it was bagels. Plain ones, ones with seeds, bagels with cream cheese or bagels with butter. toasted bagels or untoasted. Bagels with butter and jelly or bagels with no butter. There was also cereal, bananas, and yogurt but not hot food. My son was also staying there in another room and his comment about breakfast was "It won't win any awards". All in all, the hotel was fine, There are a few things that could be improved.
- 5/5
The staff No micro waves in the room I guess
- 5/5
Very clean room and lobby, hotel staff very friendly and welcoming. Great location!
- 4/5
The staff was professional and helpful when needed. The room itself was pretty nice and tidy — did feel that there was too much space between the TV and the "office," but I did pay for it so not too many complaints there. Nice, less expensive option considering the area
- 5/5
Clean and cozy rooms
- 3.5/5
Need an extra chair in the room
- 5/5
Everything was perfect!
- 5/5
The room was well clean and the heater worked perfectly ( it was an unusually cold January). Just stayed one night. Really enjoyed the continental breakfast.
- 3/5
The room was mediocre. Heat was giving some issues and the tv didnt work.
- 3/5
Front desk charged fees after check out without informing us
- 4.5/5
No coffee machine in room
- 4/5
Service room and staff great! Just had issues with the AC/Heater, wasn’t working properly. We were out for almost the whole day just sleep at night..
- 3/5
Room was good
- 2/5
Staff was ok, hotel comfort and cleanliness was not good, smelled moldy and also room beds were super uncomfortable and hard very disappointed not to Hilton standard
- 2.5/5
moldy bathroom, humidity smell in the rooms
- 2/5
No hot water for tea or coffee because machine was broken. No towels in the hotel room.
- 4/5
Staff was welcoming, When I entered my room I felt very welcomed due to the greeting and room was very clean.
- 4/5
Nice hotel, only issue was the lift didn’t work so lugging heavy suitcases down the stairs was a challenge
- 5/5
staff is nice, room is clean
- 3/5
Cleanliness and breakfast
- 2/5
Staff was friendly but there was cockroaches, specifically one at the breakfast bar on the counter by the food, needless to say we didn’t eat breakfast there after that, and another by the microwave in the lobby on top of the little fridge below the microwave...our room was clean and got service daily but the place smelled kind of moldy and the water in the bath tub was only HOT and didn’t turn off completely.
- 4/5
yes, a/c is good
- 4.5/5
Great value for money Beds could have been better
- 2.5/5
The staff was pleasant and kind. The room was wet and muggy so even paper got floppy just being in the room. The bathroom had a fan but no switch to turn it on, and mold on the floor and ceilings. The ac unit also had mold on the vents.
- 1.5/5
Dirty pool & room . Mildew smell in room , bathroom didn’t work . Toliet kept flushing and shower head was dirty
- 5/5
Great stay. Would come again!
- 5/5
I think any of the negatives are people that have champagne taste with a Busch budget. If you are expecting a resort then book one. If you want a full breakfast with all the fixens then go pay for some at one of many local places. I appreciate No "hidden" resort fees or charge to park, everyone we encountered was friendly, clean room ,obvious pride the staff has. The place exceeded my expectations for sure. We enjoyed the bagels too.
- 3/5
The room clean but small, breakfast not thing to eat.
- 3/5
Very few breakfast options.
- 5/5
Muito bom
- 5/5
Great staff, room was clean
- 2/5
Towels were stained, AC unit was overly loud making it hard to sleep, and other guests had screaming children in the middle of the night
- 4/5
Good hotel to spend the night close to Universal Studios. Free parking, easy check in, check out. Good beds.
- 5/5
Great affordable option for a few days at Universal. $10 uber ride to park. Clean, comfortable and everything in working condition. Staff friendly and helpful. Free Breakfast is fine if you like bagels, but if not, there is a McDonald’s within a 5 minute drive of the hotel. In same 5 minute radius is a Walgreens, Popeyes, and a pizza place (Giorlandos?). Dominos and Pizza Hut deliver to hotel room. 24 hour coffee in lobby, so no coffee maker in room. Coffee not strong enough for us but that’s a personal preference. Small Beverage cooler in room convenient for minor refrigeration needs.
- 5/5
Great staff and nice hotel
- 3/5
I stay 5 days for New Year , The Breakfast is Very Poor , Only Bagel , Eggs whitout peel ,Children Cereal and Orange Juice. The bathtub is peeled and when i asked for 2 Towell in the morning i had to send messages 2 more times and gave to me afer 6PM .
- 5/5
Best room ever clean best service
- 5/5
Staffs are all very pleasant and knowledgeable Breakfast is free and well served Thanks Sparks!!! You guys shine!
- 3/5
Overall cleanliness was very good. And the bed and room were pretty comfortable. The location was quiet good as well. Would repeat the booking but it’s good to know the available limitations.
- 5/5
This is my go to. I atay here every single time i go to orlando
- 5/5
Very clean and comfortable
- 5/5
I have stayed here twice. It's local and close to everything. It's a clean and quiet hotel.
- 5/5
Clean and comfortable room. Tricity at the front desk was lovely. Very helpful.
- 5/5
The hotel is in a great location close to restaurants stores at walking distance. The breakfast is a plus . Will be better is was more selection to choose. The room are bigs and comfortable
- 4/5
It's an affordable stay if you're looking for a clean place near Universal!
- 4/5
Clean room and good service. The breakfast is very simple.
- 2/5
Pool poor Facilities very poor Location average
- 2/5
Air conditioning
- 1/5
Unfortunately, the second room was not much better. While the odor was slightly improved, the room itself was very dirty. There was hair on the bathroom floor, visible insects, and clumps of hair throughout the carpet, which raised serious concerns about cleanliness and hygiene. This has been one of the worst hotel experiences we’ve had through Hotels.com. We filed a claim through the app, but customer service indicated they were unable to reach any on-site management. We are still attempting to resolve this situation. Based on this experience, we would strongly advise others to avoid staying here. It’s difficult to understand how this property continues to operate given the conditions and lack of accountability.
- 3/5
Everything was average. I asked if they could make up the sofa bed ahead of my arrival, since I knew I would be arriving very late and tired from my flight. They acknowledged my request, but did nothing. The hotel is older and painted over (not a great paint job), many times. It is in a convenient location, good access to pretty much everything. Staff were nice.
- 4/5
clean room
- 4/5
- 4/5
Nice clean room, friendly and efficient staff
- 4/5
We were nervous basef on some of the reviews, but the wholr place was clean, the breakfast was fulfilling. The most surprising part was the bed was very comfortable.
- 4/5
Nice staff
- 2/5
Hotel has some renovations - our biggest areas of concern were cleanliness (lobby/breakfast areas and hallways) were very dirty, breakfast items were continually out of stock, the room itself was very hot and humid despite constantly running the AC and the water pressure is very low.
- 1/5
Rooms were not clean and had an odor to it as well as sheets had stains with a bad odor. Even after requesting the rooms to be cleaned, they still weren’t.
- 3/5
Breakfast bagels were very good. Room was a normal quick hotel stay. Hard to get ahold of someone at hotel while traveling. Ended up driving there and room not ready. Close to Universal, shopping and restaurants. Shuttle is a drop off in AM and pick PM. If not headed to area for whole day. Shuttle is a con. A reason I stayed here was for shuttle and ended up driving.
- 4/5
Everething was good, room and beds good and clean, good location. We stayed 3 nights, breakfast has the necesary. I love the coffee station all day is was excellent.
- 2/5
Tub and sink both did not drain while in use, blood was found on the wall in the bathroom, breakfast is very falsely advertised with very few options. Staff were not very friendly and were seen lounging on the entrance furniture upon arrival.
- 3/5
House keeper did not clean room well and forgot to give us towers after they left. Reception lady did not nice when we checked in and just become friendly after we showed the driver license. Overall the Spark in Houston, Texas is better than the Spark in Orlando, Florida.
- 4/5
We had a wonderful stay. The staff was welcoming and helpful, the rooms were clean, spacious, and comfortable, and the beds were excellent. The breakfast buffet was very good.
- 3/5
Water being 8 dollars is insane
- 3/5
Go to floor 5. Breakfast was boring they should have more food options than just bagels, yogurt and cereal. And a bottle of smart water being $8 is insane that’s the price of a whole case of smart water
- 5/5
Pleasant stay with nice staff. Only thing i would change is add a bit more decor or pictures / artwork in the rooms especially in couch lounge area of rooms. Its too empty feeling..
- 5/5
The staff was very nice, and the room was clean. Definitely will plan my next stay there.
- 5/5
Great
- 5/5
Nice hotel near Universal Studio Park. Everything is close by. Breakfast until 10am and checkout by 12pm is very convenient! Nice and friendly staff. Thank you!
- 5/5
Nive
- 1/5
The door Inside Don’t close
- 5/5
Room had twin double beds, a fridge, HD television with Netflix etc installed and good WiFi. Basic free breakfast but good quality, no faults with that. Free shuttle to Disney no need to book in advance. Overall a very good hotel and I would go back again.
- 3/5
Bathroom without a bider shower or bidet. When i arrived in the room, the bed linens hadnt
- 5/5
The manager at front desk was super friendly.
- 5/5
Clean room ,staff and breakfasts
- 5/5
No complaints. Reasonable stay. Price was fitting for the old but mostly refurbished property
- 4/5
- 2/5
I booked a two bedroom suite for my family and I, in hopes to be able to prepare some food during our 3 night stay. My suite had a very tiny fridge, but didn't even have as much as a microwave in the room. The suite was very barren and there were even holes in the walls from a broken soap/lotion dispenser that was once attached, and never repaired. The experience was quite sub par in my opinion, for the price I paid. Despite the disappointment of the property, I was very impressed with the staff. They were incredibly kind, helpful and accommodating.
- 4/5
Clean, staff was great, and price was amazing for location.
- 5/5
The staff was amazing.
- 5/5
I really like this place nice big clean rooms very dog friendly and I enjoy the breakfast
- 4/5
Staff was very friendly. Room was clean. The hotel was very close to Universal/Islands of Adventure which is what I was looking for. Parking on site and the continental breakfast were included with our stay. Would definitely stay again
- 5/5
Great room. Clean and comfortable. Wonderful, friendly and helpful staff.
- 5/5
Room was very clean and staff was always available and willing to assist in any way.
- 5/5
it was very nice , clean and spacious , i'll be back soon
- 3/5
Ok, minimal hotel, very clean, staff pleasant, breakfast - not much, minimal offerings - coffee/hot tea, hard-boiled eggs in shells, cereal and milk, breads and bananas/oranges describes it overall. Somewhat disappointed, too limited.
- 5/5
The room was spacious, very clean and well stocked. The staff was incredibly friendly and kind. Excellent experience!
- 5/5
Buen hotel para unas noches en Orlando cerca de Epic Universe sobre todo la señora colombiana que atiende el desayuno muy amable y todo súper limpio.
- 5/5
Not very walkable, although you could pull it off But driving time to most restaurants and attractions is 5-10 min
- 5/5
Staff is friendly and helpful. The location is pet friendly. I will be staying again when we go to Universal.
- 5/5
Clean room. Amazing towels. Lotion on point. Comfortable beds. Great breakfast. Staff is always phenomenal. My fav place to stay. Only issue was the shower... it was extremely hard to pull the lever for shower. Staff was informed.
- 4/5
Staff was nice, comfy beds, nice toiletries. Good breakfast
- 2/5
Took a shower and felt like I was gonna fall right through the middle.
- 3/5
The bathroom was not clean upon arrival. There was hair in the shower. The ironing board was broken, and there was a light flickering in our room. The paint on the wall was chipping. It seemed like a low budget room. The bed was comfy, but other than that, it was not the best hotel room.
- 3/5
I realize the hotel is in the midst of being remodeled so I hesitate to be too critical. I assume new carpet and paint are in the agenda. I would also suggest bath towels more of the quality we would expect from a Hilton property.
- 3/5
Rooms are outdated, some of the bathrooms are gisgusting. The hallways are all dirty, carpets stained everywhere. This is not a 3star hotel
- 2/5
o pior café de todas as minhas estadias nos Estados Unidos
- 5/5
Staff was super nice and helpful!
- 3/5
Over all I am happy with my stay, for the price. The staff was very VERY helpful. Unfortunately, the cleanliness of the room wasn’t the BEST, but nothing worth complaining about. AC was great, breakfast was sufficient, and the shuttle to Universal was an added bonus. Would definitely stay again.
- 2/5
The facility is older and smells unclean in the carpets. The furnishing is old school, the pillows are super flat and not very comfortable. The shower had a very poor Walmart shower head on it.
- 5/5
Nos trataron muy bien, todas las personas en el hotel, el personal de limpieza, la señora del desayuno y las personas en la recepción
- 5/5
The majority of the room was nice and neat! The curtains really really dirty but the service from the front desk and housekeeping was great, they came everyday to clean the room! Thank you Spark by Hilton for a great stay!
- 1/5
Did not allow a late departure, no floss, and no extra towels.
- 2/5
Spartan accomodations. No microwave, coffee maker, or safe. The only chair was a cheap uncomfortable metal chair. Cold water pressure low so shower was running hot unless reduced to a trickle. Cheap uncomfortable
- 1/5
Got locked out of room at 10 AM when checkout was at 12 pm, then had me go downstairs to get a key that didn’t work to have to go back downstairs again. Wasted about 30 minutes being locked out.
- 2/5
The air conditioner when it turned on was very Loud and it sounded like someone was mowing the grass outside our window, toilet seat was Very loose. I was not advised that there would be a fee for my dog. When I was looking for a hotel for this day, I was searching for hotels I was looking for one that excepted pets. I saw this hotel accepted pets, however it did NOT list a Price.
- 5/5
Good and fast service. Clean rooms.
- 5/5
Perfect localization
- 3/5
The hotel needs a lot of care and the carpet was stained in different areas of the hotel. Our bathroom was dirty (mold). The staff was very friendly.
- 3/5
First floor Capet was extremely dirty
- 1/5
The hotel was not very clean. Breakfast consisted of bagels, cereal, fruit some days, cereal, muffins, boiled eggs and oatmeal however the microwave didn't work to cook the oatmeal. I have stayed at other hotels with a far better breakfast. The reviews I read said it was a nice hotel and good breakfast, however I highly disagree.
- 5/5
Clean room and friendly staff
- 4/5
The staff were excellent
- 5/5
Hotel céntrico en Orlando, cerca de Universal Epic y de la international drive, muy limpio ya que es nuevo, bastante estacionamientos, recepción 24/7 y buen desayuno.
- 5/5
All good
- 5/5
- 5/5
Recommended full
- 5/5
Excellent
- 4/5
Nice place
- 1/5
Ok
- 5/5
But as stated before the hotel was great, great location and gladly we'll come back again
- 3/5
I expected more from a Hilton.
- 2/5
Hotel need and update urgently and the complentary breakfast was very poor
- 5/5
This property was great — clean, efficient, and comfortable! The staff was kind, the food was excellent, and for the price, it’s an amazing deal. Plus, it’s super close to the theme parks. We had a phenomenal time and would highly recommend it! A++++
- 4/5
The breakfast options are perfect. Just what you need before a day at the parks. If anyone complains about this, they need to be reminded it’s free and if they’d prefer an alternative then there are plenty of restaurants not far away to accommodate this. However, we were disappointed that only one elevator was working when we arrived on 15th October and it still wasn’t working on the 25th when we left. Although not the end of the world, the hotel was busy and waiting took a fair while. They were also full a lot of the time so it was easier to take the stairs. We’re lucky that mobility isn’t an issue as we were we on the 5th floor, but for others this could’ve been a problem. On the day we left, the other elevator also stopped working. The lift cleanliness needs to be addressed. carpet is not necessary in an elevator and this one was stained and filthy. Someone had dropped cereal on the floor in there and the crushed remains stayed there for 5 days until we left. It’s probably still there now, but as it wasn’t working, I don’t suppose it matters. The shampoo, conditioner and body wash in the bathrooms is a welcome treat saving us from bringing our own and the staff are polite and friendly. We’ve stayed here before and will stay here again. It just needs a few tweaks here and there and it’d be even better
- 1/5
Our room was in at the 5th floor and the elevator was not working that day
- 2/5
Walls were dirty. Only 1 elevator worked. Raccoons were eating outside from the garbage in the parking lot. Shower made a loud noise for hot water. Very disappointed. Thought Hilton brand hotels were good. Not so much here.
- 1/5
NO SIRVEN LOS ASCENSORES
- 5/5
Had a great stay with my husband on 10/17/25. I would definitely go back.
- 2/5
The staff was amazing but the hotel had roaches and there was a horrible smell in the hallway and in our room.
- 4/5
Hotel was OK but some areas needed TLC.
- 5/5
- 4/5
It was very cool and easy to fall asleep after a night of waking around theme parks.
- 3/5
The air conditioning needs fixed. Everything else was great. Breakfast bar was okay….but lord it was hot. The air unit in the room never blew below 69….and didn’t blow hard. Needs some updating.
- 4/5
Staff was exceptional. Quiet. Breakfast was great
- 4/5
Not enough towels and the toilet did not work properly seat was lose and the floor was dirty.
- 5/5
Everything was near the parks. Loved this place. I would stay again. Thank you for having us.
- 3/5
When you stay at a Hilton hotel you have certain expectations. The breakfast had no variety, no hot food and was done by 9:30. The rooms were clean but there was no safe in rooms. We had a suite of two rooms what a joke the rooms look nothing like the website. The TV and refrigerator is only in the bedroom. One chair in the room had mold reported and was never removed. It seemed they had long term residents from what they said to us. If you’re looking for a basic hotel this is probably for you
- 1/5
Dirty
- 5/5
- 5/5
The property smells very clean, the room was very comfortable.
- 4/5
Quiet, housekeeping came in every day cleaned, made the beds and replenished towels
- 5/5
Staff was great. Check-in and the daily room refreshes were great.
- 5/5
Staff were great. Check-in was easy and they did a great job with our daily room refreshes.
- 5/5
This was a great location for getting around Orlando as well as jumping on the highway and heading out of town. The staff was great, the breakfast bar was good and the rooms were very clean. They clearly made some updates to the rooms and more could be done, but for the price and convenience, it was just what we needed.
- 5/5
Great place close to all the attractions. The newly renovated hotel is clean, safe and convenient. The staff are super nice and attentive. The price is great especially for those trips where you only need a hotel room for the evening and out most of the day! My experience was better than I expected.
- 5/5
Overall it’s was very nice pleasant clean friendly atmosphere only thing our ac could’ve worked a little better and more choices at breakfast otherwise great place to stay! Would go back
- 4/5
My stay was very good. The room was clean and the staff was very helpful.
- 5/5
This was our second stay here. Love the staff, location, and the nice size comfortable rooms. We will definitely stay here again.
- 1/5
The most worst experience in my live.
- 5/5
Stayed 2 weeks . Very good clean and friendly staff
- 5/5
great Latina restraint across driveway
- 4/5
Los cuartos muy acojedores y linpios , el personal amable , principalmente la joven que estuvo en las tardes / noches, transportacion y acsecibilidad
- 2/5
The breakfast bar was subpar. Rubbery boiled eggs we had to crack ourselves, a yogurt dispenser(???), bagels, etc. Only used it once so I feel like the value was not there like it usually is for a Continental breakfast included. The location is very convenient, and the staff were very friendly and kind. There were no bugs. Aside from that, everything kind of sucked in this place. Old and musty and poor amenities. Didn't use the pool but it looked tiny and sad. Wouldn't stay here or at a Hilton Spark again.
- 5/5
Perfect distance for driving to everything around.
- 4/5
Good
- 3/5
The hotel was just okay. Needs renovation
- 4/5
Comfortable bed and good shower pressure, but the hotel felt dated with worn carpets, an old bathroom, and a noticeable dog smell. Breakfast was very limited—just bagels, cereal, and fruit. Price was fair, but overall experience was average.
- 5/5
I will stay here every single time! Super clean. Staff was truly amazing. Rooms were great.. bee comfortable! My fav hotel
- 4/5
Só a parte da recpicionista, muito arrogante perguntava algo nada respondia, mas o resto td otimo
- 5/5
We enjoyed our stay! The hotel was spotless, the staff were friendly and accommodating, and the price was very affordable. Our room was clean, spacious, comfortable, and had fresh bedding with super comfy pillows. Breakfast had a good selection, coffee was folgers and available all day and choice of flavored creamers and sugars, and the pool was clean with the perfect temperature (and over 5ft deep!). This hotel is pet friendly as well. They have a dog treat jar at the service desk! They make their guests feel welcomed and a priority. Overall, a wonderful stay — we’d definitely stay again!
- 5/5
:)
- 3/5
El hotel está bien ubicado y limpio las instalaciones y la habitación. Sin embargo, la persona de recepción podría ser más amable; llamó la atención también que los dispensadores de shampoo y jabón estuvieran vacíos, situación incómoda al momento de estarse bañando.
- 4/5
The hotel has a great location! Staff was friendly and room was comfortable and clean! The breakfast had alot of options. My only "complaint" was that the lobby and hallway have a dirty carpet/musty smell.
- 5/5
Property was clean and the staff was very friendly. Wonderful breakfast.
- 5/5
It could of had better food but other than that it was good
- 1/5
The floor and room I was in had an odd smell. Like mildew. Also disappointed there was no fitness room.
- 4/5
En el desayuno deberían poner más alimentos calientes. Segunda vez en este hotel y el ascensor izquierdo no funciona
- 4/5
Hotel is very nice. Clean room and comfortable beds. Free breakfast
- 5/5
Excellent place to stay. Very clean and great location and excellent staff. Definitely visiting again.
- 4/5
Good hotel
- 5/5
We were given a handicap room on the first floor immediately upon seeing our electric wheel chairs. That was very kind and thoughtful of the hostess. I liked that they provided a smoking section for those that smoked. I also thought the beds were very comfortable, and even though I didn't need the extra time, I appreciated the 12pm checkout time. It is very considerate for your guests that may have long nights. I really enjoyed my stay, and I will be back whenever I'm in Orlando and needing of a comfortable and clean room. Thank you for making my stay a nice one
- 4/5
They have to change our room for another one because don't have hot water. the breakfast was not so good.
- 4/5
Staff members that I encountered were extremely friendly.
- 5/5
Everything is perfect!
- 5/5
Great service and staff, clean rooms, nice breakfast .very good experience
- 3/5
The shower needed a lot of work. I liked the convenience of everything else. Staff was nice, everything was local
- 4/5
The property is nice and clean they are doing a little construction on the public bathrooms. But everything was kept clean and staff were very nice
- 4/5
no towels. second night: bathtub and sink still not clean, but bedding was redone (already clean first night) and towels were placed in bathroom.
- 3/5
Advertised as new, but it’s not a newly built hotel, it’s a refurbished building and not a well done one. The bathroom was tiny, the toilet was literally in the way of the sink. The parking lot was overflowing with cars parked in areas that weren’t designated as parking spaces. One elevator was out so there was literally one elevator for all of the guests and staff to use.
- 5/5
Good
- 5/5
I had an awesome stay. Everything was close by inconvenient and everything was clean.
- 4/5
The Spark, was a great experience. However I’m familiar with the Hilton Brand and they never disappoint. The atmosphere was right and the breakfast and the experience was incredible.
- 4/5
My entire stay was really good. I’m considering returning in a month. I truly recommend this hotel.
- 4/5
Great location for Universal Studios.
- 4/5
Stayed 4 nights felt clean safe was provided a decent breakfast. We would stay again for sure.
- 3/5
Bagels and cold cereal is misleading to Anyone not from this country USA
- 3/5
Overall the stay at Spark was okay and staff was nice! One of my issues was some areas weren't clean. For instance at check in, in the dinning area there was a mess by the microwave. Elevator seems to always be dirty and have stuff on the ground. On top of it all one elevator was out of order and the other one wasn't always working. Me and five other people got stuck in the elevator during our stay, The elevator made it to the 1st floor but only the inside door opened. We could see the metal door on the other side. We had to ring the bell for emergency. We took the elevator back to the second floor and took the stairs. Ended up taking the stair the remaining of the trip because we didn't feel safe taking the elevator. Overall the room was clean and well kept.
- 4/5
It’s was Ok and the location was really good. The breakfast offered by the hotel needs to be improved.
- 3/5
Loved the soft beds and comfy pillow, but was upset by other guest being rude.
- 3/5
The overall room and stay was okay. However, the breakfast was highly lackluster and was more of a disappointment.
- 4/5
It was good
- 3/5
The staff was decent and helpful although I didn't get enthusiasm like they try to convey in their mission by mentioning a "spark" in your experience. If you need a safe, clean, convenient stay then I recommend though but don't expect excellence.
- 3/5
Staff was very nice.
- 1/5
Nos colocaram no quarto errado. E só após reclamarmos que fomos trocados para o quarto correto. A limpeza do quarto em geral deixa a desejar. Com baixa manutenção. A cama é muito confortável. A equipe em geral é super solicita. Uma pena que a estrutura do hotel engane por fotos.
- 5/5
Great stay. Can’t wait for them to complete the remodeling. Would love to have gym access!
- 5/5
Value for money. Safe, family friendly and good location
- 4/5
I would have preferred better breakfast options but other than that everything else was good
- 5/5
Everything was as it should be
- 5/5
Everything was great for the most part. I was surprised by how cold it was in the room when I arrived. The thermostat was set to 51 and it was 58 degrees in the room. I am glad there was an extra blanket in the room because it took a little bit for the room to warm up. The only thing that could have been better was it was hard to get hot water in the shower.
- 4/5
We had dirty towels in our bathroom but past that our stay was great. Breakfast had good amount of options for what it was and the staff was super friendly. I felt safe and it was only a 12 minute drive to Sea World and 5minutes from Icon Park which where our travel goals.
- 4/5
Good overall, breakfast needs a few more choices. Very good location close to a lot of entertainment and shopping area.
- 5/5
The bed was very comfortable and the shower was nice!!
- 3/5
I didn't like the breakfast. They had oatmeal packets that you had to make yourself cold hard boiled eggs and no meat ex: sausage or bacon. No pancakes
- 1/5
Cometieron un error en mi reserva. Estuve mas de 2 horas para poder hacer check in. Los aires no enfrian bien. Olor a humedad y poca transportación.
- 5/5
Great stay at this hotel. Good value, clean modern rooms, conveniently located close to Universal, Icon Park, and shopping outlets.
- 4/5
Great property not to far from anything. Management and staff were very good.
- 5/5
The breakfast was very good and the room was very clean everything was perfect
- 5/5
It was a nice little hotel for the price. I would stay again next time.
- 5/5
Very good place
- 5/5
Bed confort superb food options too limited thanks
- 5/5
Great housekeeping, clean facilities, welcoming staff, and a very kid-friendly environment.
- 4/5
Good stay
- 5/5
Very good location, very attentive staff with guests.
- 5/5
I needed a quick option to get a few hours of sleep while working a long shift. This was an awesome hotel and room was great.
- 5/5
Better
- 4/5
El desayuno no me gusto mucho, le falta mejorarlo, incluir más proteínas como Jamón y Tocinetas. Gracias. El aire acondicionado deben de limpiar los filtros del mismo, Salimos enfermos con congestión nasal y tos, debido a que olía a polvo y por tal razón el oxígeno del cuarto no era agradable.
- 4/5
My room felt damp, and the carpet was wet at some point, which caused an unpleasant odor. I reported this to the reception, and while some action was taken by providing air freshener, the smell and dampness remained. I was offered a room change, but when I agreed, I was informed that there were no rooms available.
- 5/5
This hotel was very clean and I would stay there again. My rm was great!! I do wish there were eggs at breakfast. Something hot other than toast.
- 5/5
Great place
- 5/5
clean and good attention from the staff.
- 4/5
Convenience and affordability. Improvement on breakfast choices would be much desirable.
- 5/5
I would 100% recommend this hotel for anyone looking for a budget-friendly hotel in the middle of literally everything!! Staff was super nice and everything was super clean.
- 4/5
Every time we entered our Room (319) it had a odd scent of mold/unplesent smell But other tan that is was great
- 4/5
- 2/5
The breakfast is basic, no proteins.
- 4/5
The workers are noise
- 5/5
Excellent
- 2/5
Not that new or clean, room with weird smell
- 5/5
Stayed there on July 31, 2025. Its amazing. The place is quiet, clean and the staff was professional. The $50 deposit required at check in was reversed immediately after checking out. No issues at all. I would recommend this property.
- 5/5
Clean and convenient location.
- 4/5
Room was neat and clean, spacious, had the typical amenities except no in-room coffee but there's free coffee available in the lobby 24/7. Only problem was the shower head didn't seem installed properly as it was spraying back onto the wall. Otherwise no issues.
- 4/5
Everything ok
- 4/5
Good
- 5/5
I've been working for the hotel industry for 15 years and how she handled the situation never seen nothing like that, I didn't have to say many words is like she read my mind. This is a beautiful property in a very quiet and accessible area. I know this hotel gets a lot of wear and tear with all the traffic all year round but hope the Hilton brand puts a little love in it and does not let it deteriorate. Overall I'm definitely staying in this property as much as I can whenever I fly in to Orlando.
- 5/5
Great stay will come back again :)
- 5/5
Breakfast: they don’t server bacon. Sausage and scrambeld, only this, not good
- 5/5
The room was beautiful and the beds were very comfortable. The food options (breakfast bagel bar) could have included more food in my opinion but that was what was offered!
- 5/5
The property was well kept.. The staff was very professional. I wish the shuttle service went to the airport.
- 5/5
The property was clean and I could walk instead of driving everywhere.
- 4/5
The staff was great. The bed was comfortable
- 4/5
Check in was fast. Friendly at the desk. Room was clean. Bathroom shower floor was a bit stained. Breakfast bagels were good. Coffee 24/7 was wonderful. The price was good. However the laundry price to was and dry was quite high.
- 3/5
This is our 2nd time staying in a 2 month span. The first stay the AC was wet on the carpet under it and had a musty smell. Since we were there for one night and primarily at the park we just thought is was a one off since the beds seemed new and clean. The last stay a different room MUSTY smell in this room and AC was loud and rattling they whole stay. Staff is AMAZING, but the AC units need maintenance badly the rooms are okay especially if you plan on spending all your time out of the room then it may be for you!
- 5/5
I definitely recommend this hotel if you are planning to visit any of the Universal parks, Icon Park, etc. My room had a great view of the Ferris wheel at night.