I-Drive Hotel at Universal

Only issues were out shower leaked all night, and that was kind of annoying to hear and the parking was insane and ridiculous due to the world cup / Knicks game and people taking all the hotel parking and not being guests. BUT we will be back! Because this place was great still :)

I was very disappointed with the condition of this room. There was a strong musty odor throughout the room, and visible mold on the bathroom wall. These conditions made the room uncomfortable and raised serious concerns about cleanliness, maintenance, and guest health. This is not the standard I expected when booking through Expedia. I hope the hotel takes immediate action to correct these issues and improve the quality of its accommodations.

Very good

Location excellent. Staff nice. Clean Very basic but that was expected

The breakfast was exceptional and I loved the location The hallways smelled bad, and there was exposed calking in the walls in the bathroom looked like they built a wall out of it and the toilet paper holder was held on the wall with this, get the smell out of the halls and paint a little nicer and a table and phone would have been nice.

Room was okay staff was helpful

Exceptional

Todo estuvo súper bien, el personal y la mejor ubicación.

Matt the front desk clerk was the sweetest person, especially after having to change my room 3 times. I understand the hotel was under construction. The first room the key didn’t work. Second room it smelled like cigarettes, the room was dirty, and I started coughing like crazy due to the smell.( I was also on the phone with Expedia and I mention it to the customer service rep) Third room was ok, but I had to sleep with the ironing board holding the door because I didn’t feel safe, the bathroom mirror had writing on the mirror, and being next to the elevators every time the elevator would get called I would hear it in the room allllll night long. At 4am I booked another hotel. And left at 10 am the next morning .

Superb

Absolutely nothing Everything! First we had to move to 3 different rooms because the odor of mold, bugs, room appearance etc. we tried to check out they informed us that they have a no refund policy! If we checked out we were out $400. The breakfast had curdled milk. It was nothing like the pictures that were posted online. Our toilet plugged so the desk receptionist brought us a plunger because they do not have maintenance. They also said they do not have a manager to speak to. There were no phones or trash cans in the rooms. We didn’t even get a room that we booked. There were wires hanging off over the hallway. Elevator floor was covered in white powder. Shower made a horrific noise when you tried to use it. No one would address or even help with the issues and concerns. It is very disappointing that booking has this as a 7.9 star hotel. We had to sleep in full pants and shirts because it was so gross!

Bad

So glad we were only here to sleep and leave early the next morning.

I liked everything about the hotel the staff and service was excellent The room was very clean, good breakfast and the pool was nice for the kids to enjoy

Buenas, empiezo este review destacando el trato del personal amable que nos atendio a mi y a mi familia y sobre todo el desayuno espectacular que sirven, con una ubicacion super conveniente a pasos de muchos restaurantes, sitios de comida y cerca de icon park definitivamente vuelvo a hospedarme aqui.

Exceptional

Pool was perfect. Clean and nice. Breakfast is so wonderful. Bacon, sausage, eggs, make your own waffles, yogurt, oatmeal with toppings, cereal, pastries, bagels, coffee, juice all excellent. Staff is so pleasant wonderful. Best location. Walk to I Drive and the world's largest McDonalds. So fun. Carpet in room smelled like dog. I do not own pets so would have liked a non pet room. That was my only concern.

Pleasant

Its very convenient to get around i drive

Location

Good

Room rates Front clerks not friendly night or day. Also when you get your check in at 1:00am and ask for a late check out they only offer til noon. Good customer service goes a long way every other hotel that I’ve stayed at lets you stay up till 2:00pm at no extra charge. It would be nice if I left your hotel rested. I live out of town but work in Orlando so every once in a while I need a room for the night.

Todo súper y céntrico

Convenient Location Pretty clean and organized Next door on-going silly construction

👍

Location The rooms smells molds the toilets backs up the sink and bathtub water doesn't drain off.

The hotel was clean ac was nice, pool water was just right temp AAAAAH! some maintance issues lights flickering no biggy closet door in room not good afraid to open it looked like it would fall off its rails. But the big issue was the pool deck drain channel ankers were broken and shaped like a banana being a foot trip problem should have been fixed #1 priority I reported it once..no fix having a 7 year old who likes to run I removed the rail for safety reported it again still no fix but they put the rail back in with out fixing it. reported 3rd time letting the front desk know that if someone tripped and hurt themselves the hotel would be legally liable I like the hotel please fix the rail.

Can I get my deposit back pleas.

The lobby, cafeteria was super clean. Breakfast was delicious lots of options. The building is going on the renovations...needs TLC. room and bed was comfortable

Good

Breakfast was good , Need to get Netflix

This International Drive hotel has no signs on the building—you just drive up and hope for the best. I paid $51/night from Friday to Tuesday (4 nights), but sneaky resort fees brought the bill to almost $400. There is a $100 refundable deposit. The front desk clerk was great—super nice and looked like a goth version of Bernadette from The Big Bang Theory. Only one elevator worked for this 6-story building, causing 2-minute waits. The room had a mini-fridge but no microwave or ice bucket. The top sheet had a stain, so I just took it off. The best part was a massive Samsung TV, perfect for my USB-C to HDMI video-out Samsung Dex, though the TV system annoyingly blocks the channel numbers when switching and has no scrolling guide. The hot water takes a few minutes to heat up, and the shower lever blasted me with cold water because it was left "up". For ice, floor machines are broken; only the one by the pool works, pool closed no ice. The Wi-Fi needs an IT tech—the ceiling access points are too close together, dropping your video connection when you walk. Use a VPN here. Parking was fine, just use the windshield pass so you don't get towed. Breakfast (6:30–9:30 AM) has eggs, DIY waffles, and meats, though the bacon and sausage felt undercooked. The room only fits 40 ish people, so go early. Location is awesome—1 mile from ICON Park, quiet despite the freeway ramp, and highly walkable to fast food and nice restaurants.

Not much The bathroom door would not close, the deadbolt on the front door would not close. The key card are to open the door had issues. The safe in the room would not open. I told the front desk twice about these items and nothing was done

Not much The bathroom door would not close, the deadbolt on the front door would not close. The key card are to open the door had issues. The safe in the room would not open. I told the front desk twice about these items and nothing was done

Breakfast was good , Need to get Netflix

Pool was closed unfortunately. Breakfast was decent. The hotel is clean and maintained. It was good for my one night stay. Close to a lot of attractions as well.

Great location and Customer service! Breakfast ends at 9am

Breakfast is ok. Hotel is under remodeling and new management but the Staff at the Front Desk are Exceptional Carpet in rooms stained and dirty, room door broke but cleaned

Breakfast is ok. Hotel is under remodeling and new management but the Staff at the Front Desk are Exceptional Carpet in rooms stained and dirty, room door broke but cleaned

Breakfast ends at 9am

Exceptional

Exceptional

Additionally, the stay was more inconvenient than not. We had to switch rooms because our sink was already clogged and drained super slow, the bathroom door didnt latch onto the thing that keeps it closed, and the shower head and tub faucet both ran at the same time sorta. Im assuming the building is under some sort of renovation because the building has no name. We weren't sure if it was the correct one. We found on Google maps that it used to be a comfort inn but they took down all logos. The beds were hard, the comforters had stains, the wifi router was hanging off the wall, the lamp between the beds had rust and dirt. I thought the free parking pass for the cars were neat but all the parking at night was taken by the customers from the corazon tropical restaurant right next to the business and it was very hard to find parking on hotel grounds. The room we got switched to had an AC cover that was falling off and made a weird news every time it turned on/off. We had a very busy weekend so we didnt get to use the pool or eat breakfast so I can't speak on those, but the kids looked like they were having fun. The elevators were a little scary. Just a little. I wouldnt recommend the hotel rn.

Great place

I request for cleankbg and never happened

good ice machines don’t work, coffee in room , microwave

Front desk lady was super nice, and the checkout lady was super nice! The room was nice and clean, the bed was comfortable, My husband and I loved the location! Breakfast was good! I give it a 10/10 It was nothing to dislike in my opinion

Exceptional

ice machines don’t work, coffee in room , microwave

Front desk lady was super nice, and the checkout lady was super nice! The room was nice and clean, the bed was comfortable, My husband and I loved the location! Breakfast was good! I give it a 10/10 It was nothing to dislike in my opinion

The elevator was not working and a few more things were not working either.

Smells good and clean Something happened where the lights and hot water was out. But they fixed it just not before I checked out.

Bad

Smells good and clean Something happened where the lights and hot water was out. But they fixed it just not before I checked out.

No signs on Hotel.

Staff was Great. Great location. No signs on Hotel.

Very good

Is good

The staff were nice breakfast was verygood The hotel is being renovated rooms and hallways smelled of paint the tv stand where the fridge was held the wood was rotted the bathroom tub had a rust hold behind the door my room was never cleaned and I had to get my own clean towels everyday

Is good ? hotel

The staff were nice breakfast was verygood The hotel is being renovated rooms and hallways smelled of paint the tv stand where the fridge was held the wood was rotted the bathroom tub had a rust hold behind the door my room was never cleaned and I had to get my own clean towels everyday

Exceptional

Exceptional

Breakfast was mid, Staff rushed to clean up and refused to let us eat at 9:10 when Breakfast ends at 9:30

Exceptional

The breakfast was really good, clean room and the location It's perfect for taking a night walk in the area.

Location!! Was a little dated but accomodating

Location!! Was a little dated but accomodating

Exceptional

Exceptional

The guy at the front desk , the location ,the price Need longer breakfast time and more breakfast options,

The guy at the front desk , the location ,the price Need longer breakfast time and more breakfast options,

When we arrived, we paid the extra $25 to check in early. We had to go back down three times for a key. The first room, smelled like urine. The second room was locked from inside and the third room, was very dirty. The hotel had one elevator and the pool pump had just stopped working, so no working pool. Parking was easy and staff was friendly, but would not stay there again.

Hello, I am writing to formally complain about the condition of the hotel room we were assigned during our stay. Upon entering the room, we immediately noticed that it was extremely dirty, unsanitary, and completely unacceptable. The condition was so gross and unpleasant that we had to immediately walk back out without even settling in. The room appeared poorly cleaned, smelled unpleasant, and overall looked neglected. This was very disappointing, especially considering the expectations we had when booking with your hotel. No guest should have to experience those conditions upon arrival. Due to the unacceptable and unsanitary condition of the room, I am requesting a full refund for this stay. We were unable to comfortably use the room at all because of how dirty and nasty it was. Everything we had to leave was uninhabitable. Don’t understand how this hotel is open

Hello, I am writing to formally complain about the condition of the hotel room we were assigned during our stay. Upon entering the room, we immediately noticed that it was extremely dirty, unsanitary, and completely unacceptable. The condition was so gross and unpleasant that we had to immediately walk back out without even settling in. The room appeared poorly cleaned, smelled unpleasant, and overall looked neglected. This was very disappointing, especially considering the expectations we had when booking with your hotel. No guest should have to experience those conditions upon arrival. Due to the unacceptable and unsanitary condition of the room, I am requesting a full refund for this stay. We were unable to comfortably use the room at all because of how dirty and nasty it was. Everything we had to leave was uninhabitable. Don’t understand how this hotel is open

Everything was excellent, with the exception of the shower which was unfortunately clogged. However, we only stayed for one night.

Una sola recomendación, realizar limpieza diaria con cambio de sábanas. En toda nuestra estadía no se realizó limpieza de las habitaciones

Very good

Exceptional

Close to Universal No complaints

No complaints

Superb

I don't thing will reserve this hotel again. Sorry

The location was in a very busy area lots to do. Sadly I could only stay one night because the beds were extremely uncomfortable. The hotel is in drastic need to renovate. I believe a new owner bought it and will fix it up. Breakfast was ok but a few things were gone about 20 mins before it was to be over. It was budget friendly reason stayed. Both front desk workers young girl I believe Lisa and young man I think Matt were extremely sweet and tried to accommodate.

Love it

The breakfast was very good.

Location and carpark facilities Looked a little tired bathroom and decor and pool not the best.

The breakfast was very good.

Bad

This former Comfort Inn is lacking in so many areas I don't know where to begin. On check-in I was given an inferior room because they were removing sofa beds. Check-in process required me to review and sign literally a 70-some paragraph agreement downloaded to my phone via QR code. 2nd room given had a "sortabroken" door lock that only worked by pulling handle up. Unlike nearby competing hotels, room had no kleenex, coffee package, or microwave as shown in website pics. Ice machine non-functional and pool closed. Absolutely no parking available in the evening-property shares with restaurant, nightclub and icon park. No transportation to parks. I didn't see any bugs or dirt (other than the elevators) reported by others. Positives: instant great hot water, new 55" tv, and reasonably good breakfast. It's apparent they're trying to run this location with insufficient staffing and incomplete refurbishing from previous franchise.

I enjoyed my stay at I- Drive international,it was affordable, comfortable and convenient. I like the affordability, comfort and convenience.

The staff was very great and knowledgeable. The bathroom was a little dirty on the toilet and the elevator was not working properly. It was very hard to find this hotel took me about 10 minutes

Pleasant

I am extremely disappointed with my stay at the iDrive hotel in Orlando. From the moment we checked in, the experience was nothing like what was advertised online. The room felt dirty and poorly maintained, with noticeable issues that made us uncomfortable throughout the stay. The overall cleanliness was unacceptable, and it honestly felt like basic housekeeping standards were ignored. The atmosphere of the hotel was also very loud and chaotic, making it difficult to relax or sleep. On top of that, customer service was incredibly disappointing. Staff members were dismissive when concerns were brought up and made little effort to resolve the issues or make the stay better. For the amount of money spent, I expected a much cleaner, safer, and more professional experience. Instead, this turned into a stressful and frustrating stay that completely ruined part of our trip. I would not stay here again and would not recommend this hotel to anyone visiting Orlando.

The receptionist were very nice and helpful, polite. Even though I was upset for the room he did his very best to help me out and change me room which I really appreciate it. When I got there Friday night the room was stuffed we couldn’t breathe the receptionist changed the room for me he gave me a room in the second floor this one was worst then the first one i had bought a humidifier in order for my babies to be able to sleep. Not only the room was stuffed it has roaches, I’ve been killing roaches all night I couldn’t sleep it was my worst nightmare. I went downstairs to ask the receptionist I need to change the room for me again they didn’t have anything available based on what he said. But he said Saturday morning he will change me room which he did first thing in the morning. This room was okay the room and the beds were bigger then the first two not too stuffy then the last two. Their pool is not working, Breakfast were okay and parking was free.

It was very hard to find this hotel took me about 10 minutes

location I am extremely disappointed with my stay at the iDrive hotel in Orlando. From the moment we checked in, the experience was nothing like what was advertised online. The room felt dirty and poorly maintained, with noticeable issues that made us uncomfortable throughout the stay. The overall cleanliness was unacceptable, and it honestly felt like basic housekeeping standards were ignored. The atmosphere of the hotel was also very loud and chaotic, making it difficult to relax or sleep. On top of that, customer service was incredibly disappointing. Staff members were dismissive when concerns were brought up and made little effort to resolve the issues or make the stay better. For the amount of money spent, I expected a much cleaner, safer, and more professional experience. Instead, this turned into a stressful and frustrating stay that completely ruined part of our trip. I would not stay here again and would not recommend this hotel to anyone visiting Orlando.

I enjoyed my stay at I- Drive international,it was affordable, comfortable and convenient. I like the affordability, comfort and convenience.

Superb

The receptionist were very nice and helpful, polite. Even though I was upset for the room he did his very best to help me out and change me room which I really appreciate it. When I got there Friday night the room was stuffed we couldn’t breathe the receptionist changed the room for me he gave me a room in the second floor this one was worst then the first one i had bought a humidifier in order for my babies to be able to sleep. Not only the room was stuffed it has roaches, I’ve been killing roaches all night I couldn’t sleep it was my worst nightmare. I went downstairs to ask the receptionist I need to change the room for me again they didn’t have anything available based on what he said. But he said Saturday morning he will change me room which he did first thing in the morning. This room was okay the room and the beds were bigger then the first two not too stuffy then the last two. Their pool is not working, Breakfast were okay and parking was free.

I booked this hotel for one night. Outside it was beautiful the lobby wasn’t bad. But when I got to my room on the 5th floor. Getting off the elevator it smelt bad. Upon getting to my door the lock didn’t just open I had to ask the desk how to open. I had to pull the lever all the way up, it was rusted out. The couch was molded and mildewed where something had been spilt and it soiled. I didn’t even stay in the room. I slept in my car. Woke up ate some breakfast. Got ready and left. This particular room was a no. And surprisingly cause the hotel seemed heavily populated. I can only speak on my experience. I have pictures. Update these kind of rooms at least take out the couch if you’re not gonna replace. I’m sure others that have stayed in it complained

The bed was hard and they stopped selling breakfast early

The only good thing. Bed sheets looks filthy and shower, the room smells like cat pee

They had roaches and holes in the wall. The water in the tub did not drain and everything was dirty.

Needs alot of maintenance and cleaning

Condition of the room, building maintenance and not a very friendly staff. Parking is a nightmare, no private parking. Bathroom lock didn't work and a light in the room had a shortcut or something

Great price and great location.

Area under construction, hard time / long time to find a parking as area is very busy, room was very dirty from bathroom to bed. Plus it was raining and entrance towards location of hotel was quite flooded and hotel had not sign with name so it was ummmmm am I in the right place or not.

breakfast was great

The hotel had my car towed-WITH the pass in the window. Stay somewhere else. The towing company they use is a horrible man who called me a F*&^%ing B 4 times. When he realized his mistake, he acted if he was giving my car back out of the goodness of his heart. No- you stole my car. Luckily the hotel took responsibility however I will not stay there again. I missed my daughter volleyball tournament and was verbally attacked when trying to explain to the towing company the hotel hired what mistake they all made.

The beds were horrible

For the price per night it was okay hotel. The receptionist was very friendly and professional. I had two downsides. First, from the moment I got out of the elevator on the second and got into the room, there was this smell which I believe is from carpet floors with lack of ventilation. The second, I was expecting seeing more shower item that was limited. Few small rounded bar soaps and tiny bottles of hair washing items and we were three people. Again, it was one night stay and the price was cheap.

Breakfast was excellent

The hotel was filthy and disgusting; I have several photos to prove it.

Everything

The property seems to have recently switched hands. I struggled finding it as all the signs say comfort inn. I was told breakfast was 6:30-9:30 at check in, but it was till 9. And if you plan on getting breakfast, go early as they stopped refreshing stations at 8:15 and the juice machine is off at 9. My room had the loudest air conditioner and the door to my room only locked when slammed.

Always smell kind of damp due to the rugs. Also the room and elevator we were in had a glitch. Overall it was okay. Stay parking was kind of difficult when we leave and come back due to the surroundings

Ac was too loud and there was a ceiling leak over the tiolet. Staff changed out room for us.

Location

Good hotel, good price

Room had mold

Yes

the bathroom tub and the door was dirty

Breakfast, smaller hotel The floors in the bathroom were sticky and the towels were too

Close to everything. Handicap parking and room was close by The pool was CLOSED!!! The room smelled and the shower leaked all night. I told the girl that night and the girl in the AM who said gee I never heard of a problem with that room. Well in the shower the grout told the story cause it looks like it’s been a plumbing issue for a long time. The bed was ok but heard lots of noises through the night. One of my worst ever hotel stays.

Breakfast was good staff were nice

de mangos tropical cafe y el cliente del hotel no consigue parking

Some staff were

I stayed in that property before and they’re getting updated. You can see the difference from before and after they they’re going we will have a 10 out of 10.

Hotel under Construction Pool was closed and not even a small fitness center

The staff here is wonderful. Great personalities and always helpful. The place is ALWAYS clean and the rooms are spacious and well maintained. They are also renovating so some rooms are even better and they all have a huge tv.TV. Breakfast is full with eggs, sausage, oatmeal, waffles, toast, pastry, yogurt & fruit!!! Nothing. The place is fantastic!

Big tv , cold ac, good breakfast options and space Hallways smell

Location Facilities, it’s very abandoned

ALL ITEMS & ROM FACILATION ARE IN ORDER TV CHANNELS NOT DISPLAYED Wi-Fi NOT STABLE

We were unable to complete our stay. I was thoroughly disappointed in the condition of the hotel. It was grossly misrepresented online. First of all there was no name on the building as it's being painted and heavily under construction. We were switched into three different rooms due to locks not working on the doors, ripped and torn carpets and the heavy smell of mildew and mold. I was informed by the front desk agent that they're had been an extensive leak from several floors up. I informed the desk agent that due to my extreme allergies and respiratory issues, for my health we would not be able to stay. The manager Katie refused to refund the room amount, even though we'd only been there for less than 30 minutes. I am very disappointed. I understand the improvements being made, but as a courtesy I expected them to make it right by providing the $85 refund.

It was terrible Nasty !

Everything was good aside from staying four nights 5 days and the pool being closed the whole time.

The building is being renovated, so you might get an upgraded room or not. It wasn't terrible. But keep that in mind. We had another cheer mom stay here when it was a comfort in and we stayed when it got bought. Breakfast was your standard breakfast. Eggs, waffles, sausage, oatmeal, toast, Coffee, juice. We ate every morning and it was good. OH they're doing construction outside the road and they did this Wednesday night. Which sucked because we had a competition the next morning my kid was competing in. But I heard theyve been working on that road for years.

Like the location in the area it was in. The property that we stayed at with the rooms needs a lot of updating the first room. We had a leaky air conditioner that had water on the floor smelled musty. So they moved us to the last room that they had and that one had screws up and down the doorway for trying to hold the molding in. It needs to really be shut down for a month and do these repairs. The rooms were clean

Bathroom in our first room was covered in black mold. They moved us to a second room and it was worse. The third room had mold on top of the toilet lid but nowhere else. Toilet in the third room would flush properly and we had to pour water into it until maintenance came in to fix it. We will NOT stay here ever again.

Did not like that the pool was closed and no microwaves in the rooms

They overcharged for no reason

The staff are unprofessional. Elevator is not working properly. Pool closed without a sign. Room dirty with cockroaches.

Free parking and hot breakfast. Location. Katie at check in was great and informative. Carpet in room.

Front desk person was very kind and attentive.

Parking good. Access bad due to roads blocked , cant easily enter parking lot

Close to everything and priced great Mini fridge door wouldn’t shut and bathroom door handle was a little messed up, they’re in the middle of remodeling but not inconvenient.

Elevator jerked while we were inside and then was closed for repair Pool was nice- need to keep fresh towels out for guests Toilet seat broke

Parking was safe and staff was nice and very polite and professional. Rooms was nothing like the pictures.

Parking was adequate and safe

“ Location nice”

Room had small baby roaches. A lot .

Rooms are not neat at all. Though it is non-smoking, we still smell the smoke.

Excellent

Room had mold. Smelled humid. The furniture was deteriorating. Breakfast was ok. Staff was nice. Will not be staying here again. Toddler got sick.

Excelente

The breakfast menu was diverse and offered plenty of options, and I felt comfortable with the parking arrangements. Overall, the room and guest services were excellent, making for a very pleasant and enjoyable stay.

The breakfast area was nice, but they didn’t keep up with the food. Food was gone before the time expired to get breakfast.

Thanks.

Room carpet was gross with stains, wall had holes covered with pictures, couch was not even usable as a seat, water just ran in the bath, door barely opened. The TV stand looked as if it would fall apart with the rusty mini fridge. All that said it was close to the international drive attractions and was cheap, but not cheap enough for this experience

Yes everything is near by and yes the whole family will have fun… great place to visit

Good hotel for work travel. Nice breakfast, excellent location and good room.

It was ok until I ran into an ignorant guest in lobby and the room had roaches so when I did a video and went to get assistance from hotel staff I was laughed at and ignored. Very unprofessional behavior. Also I was on a scooter due to surgery and they would not allow my order to be dropped off to my room so I had to get up and get downstairs to get it from the front desk.

The rooms was clean. Decent size tv the stuff was nice would definitely recommend

The staff was genuinely friendly, and they were able to get us into our room about thirty minutes early, which was a nice surprise. The room was clean, but very outdated. There were a lot of scratches, some broken doors, and overall everything just felt average. The beds weren’t very comfortable, though the TV was a good size. Breakfast was okay, but the breakfast attendant was incredibly sweet and kept everything stocked, which made the morning better. The location was great for what we needed—we were in town for the Magic game, and it worked fine for a one‑night stay. If you’re looking for something modern or updated, this isn’t the place. It did the job for a quick stop, but I wouldn’t choose it for a week‑long vacation.

Nearby to the international drive,,. walking distance of restaurant

Excellent staff and clean rooms, very satisfied..

Great value

No parking late at night. Mulitple people fighting for parking. Room was moldy smelling and doors wouldnt close and were off the hinges. Breakfast was the best part of the stay. But missing many essential items to make it great

Good hotel with good staff and breakfast.

There were baby roaches in our bed and bathroom, which means there is likely an infestation. The elevator also dropped on us and other groups. The front desk girl however was very kind.

Vicky was amazing!!

The property itself was nice and it smelled pleasant, BUT once I got to my room it had a smell of mildew. The room was not thoroughly cleaned, and my sliding closet door did open at all. The room itself was outdated. The pool was ok. When I arrived to the front desk I was told check in was at four but in website it said three. All in all my stay was ok but I won’t be back

It looks like they bought the old hotel and just put some new paint on the walls. They didn't even have a microwave in the room. The whole hotel shared one down on the main level. So you had to carry everything down with you. Only 1 working ice maker. They also didn't even have regular bottle water for sale in their concession area. They had a pitcher of sink water available in the lobby. The place was hard to find. Beds were super creaky and the couch would've fallen in if we had sat on it. We also almost got stuck in the elevator.

Staff was very nice.

Great place

The room wasn’t that very clean, it was just outdated and the furniture was kind of old. When we walked in there was baby ants all over the desk and I would bring shower shoes if I were staying here. But overall it they have breakfast and staff was very nice

Room had a musty smell to it. Sat on the couch and it broke as the wood had rotten cause seems like someone either wet the couch or peed on it. Breakfast was not so good. When I tried to check in at 1.30pm, they wanted to charge me for early check-in and wouldnr allow me to even leave my luggage.

I checked in late on Saturday, and when I entered the room there was a very strong, unpleasant odor and the room did not appear to be properly cleaned. I went back to the front desk immediately and asked if I could switch rooms, but the associate told me the hotel was completely booked and there were no other rooms available. Because the room was not usable, I requested a refund. I was told that a manager would have to process it in the morning, but I was assured it would be taken care of. I called Sunday to confirm, and the manager again stated that the refund would be processed. It is now several days later, and I still have not received a refund or any confirmation. I have called the hotel multiple times throughout the day with no response, and I even contacted Expedia to try to reach the property, but I have still not been able to get any resolution. The most frustrating part of this experience has been the lack of communication and follow-through. Issues can happen anywhere, but the way they are handled matters. At this point, I am still waiting for the refund that was promised.

Fix your door

The bathroom (especially the bathtub) looks like it hasn’t been updated since the 80’s and the bathroom floor felt slimy. No blow dryer, no iron, no microwave. The elevator felt like it was breaking. The breakfast hours ended at 9 and on both mornings, most of the food was gone (!) by 8:30. Perks: No bugs (but the room reeked of Raid) and they do have free parking …

The bathroom (especially the bathtub) looks like it hasn’t been updated since the 80’s and the bathroom floor felt slimy. No blow dryer, no iron, no microwave. The elevator felt like it was breaking. The breakfast hours ended at 9 and on both mornings, most of the food was gone (!) by 8:30. Perks: No bugs (but the room reeked of Raid) and they do have free parking …

It could be improved

It could be improved

It was a brief but great stay. We were very pleased by Julia's great customer service. She took care of any needs and went beyond and above our expectations. Thank you.

It was a brief but great stay. We were very pleased by Julia's great customer service. She took care of any needs and went beyond and above our expectations. Thank you.

Clean

Clean

So I stood here because my flight got cancelled the day after I went to the front desk when I got back in the room and said my room wasn't clean he said we don't clean the rooms everyday I said well I wasn't told that and I need new towels nobody ever brought me the towels. I had to go back down hours later and the girl provided me with towel and said my Room will be clean tomorrow when I got back to my room the room wasn't clean I had to get toilet paper myself never again.

So I stood here because my flight got cancelled the day after I went to the front desk when I got back in the room and said my room wasn't clean he said we don't clean the rooms everyday I said well I wasn't told that and I need new towels nobody ever brought me the towels. I had to go back down hours later and the girl provided me with towel and said my Room will be clean tomorrow when I got back to my room the room wasn't clean I had to get toilet paper myself never again.

The breakfast was good and the rooms were clean great location. Having the correct name of the hotel when booking would have been much easier to find the place

The breakfast was good and the rooms were clean great location. Having the correct name of the hotel when booking would have been much easier to find the place

Overall it was good. Would stay again for the price and location

Overall it was good. Would stay again for the price and location

The room that was given to me had a mildew smell. The carpets were ripped and looked dirty. The bathroom door had holes in it that they tried to coverup with plaster. The bathtub walls had mold. Another lady stopped to speak with us and told us that she had someone at the front desk change her room 4 times because they all had a bad smell or damage. I asked for a room change and they said that all the rooms were taken. Positive-The bed and towels looked clean. The front desk lady was nice. I was told that the hotel is being renovated. Breakfast included. Close to a lot of stores and parks. I told the front desk that they probably should not give that room to any future guest until it's renovated or at least do something to get rid of the mildew smell. I'm giving this review just in case you get this room and they say "I didn’t know that room had those issues, I will let my manager know". Hopefully no one else gets that room.

The room that was given to me had a mildew smell. The carpets were ripped and looked dirty. The bathroom door had holes in it that they tried to coverup with plaster. The bathtub walls had mold. Another lady stopped to speak with us and told us that she had someone at the front desk change her room 4 times because they all had a bad smell or damage. I asked for a room change and they said that all the rooms were taken. Positive-The bed and towels looked clean. The front desk lady was nice. I was told that the hotel is being renovated. Breakfast included. Close to a lot of stores and parks. I told the front desk that they probably should not give that room to any future guest until it's renovated or at least do something to get rid of the mildew smell. I'm giving this review just in case you get this room and they say "I didn’t know that room had those issues, I will let my manager know". Hopefully no one else gets that room.

Check-in time closes too early. Other hotel closes check-in time at 4 am.

Check-in time closes too early. Other hotel closes check-in time at 4 am.

nice room , great free breakfast, location was difficult to find on google maps

nice room , great free breakfast, location was difficult to find on google maps

The hotel was ok at best! The staff was great however.

The hotel was ok at best! The staff was great however.

Friendly staff

Friendly staff

Old , moldy , low maintenance, carpet stinks and bathroom falling apart , big mistake

Old , moldy , low maintenance, carpet stinks and bathroom falling apart , big mistake

While the hotel is under renovations and I can understand that, this is just a no for me. Rooms are terrible, beds make so much noise just simply sitting on them. Carpet was damp and had a huge cut down the middle of the room and another whole roll just laying on top of it. No iron in room, had to go downstairs twice and ask for one. Overwhelming perfume sent to mask renovations smells hit you in the lobby. Its just a no for me, paid close to $700 for a two night stay and was a bad experience.

While the hotel is under renovations and I can understand that, this is just a no for me. Rooms are terrible, beds make so much noise just simply sitting on them. Carpet was damp and had a huge cut down the middle of the room and another whole roll just laying on top of it. No iron in room, had to go downstairs twice and ask for one. Overwhelming perfume sent to mask renovations smells hit you in the lobby. Its just a no for me, paid close to $700 for a two night stay and was a bad experience.

We ended up leaving one night early

We ended up leaving one night early

Good location (a bit hard to navigate due to outside/sidewalk construction - not the hotels fault), clean rooms, great pillows and nice breakfast.. the smell of the lobby is amazing and very pleasant, but the rest of the hotel smells old and needs updating (which I believe is happening now). Breakfast is good but be sure to go down early because most of it will be gone during the last 30 minutes and doesn’t get replenished.. I’d stay again after renovations to the hotel and construction outside completed.. oh this place I’m walking distance to many places to eat and Walgreens.. Golden Corral is literally a 1 minute walk and border the parking lot..

Good location (a bit hard to navigate due to outside/sidewalk construction - not the hotels fault), clean rooms, great pillows and nice breakfast.. the smell of the lobby is amazing and very pleasant, but the rest of the hotel smells old and needs updating (which I believe is happening now). Breakfast is good but be sure to go down early because most of it will be gone during the last 30 minutes and doesn’t get replenished.. I’d stay again after renovations to the hotel and construction outside completed.. oh this place I’m walking distance to many places to eat and Walgreens.. Golden Corral is literally a 1 minute walk and border the parking lot..

The staff was exceptional. Room was clean and comfortable. Breakfast was great.

The staff was exceptional. Room was clean and comfortable. Breakfast was great.

Están En remodelación limpieza pobre cuarto no tiene lo que ofrece

Están En remodelación limpieza pobre cuarto no tiene lo que ofrece

Disgusting, room wasn’t even clean when we went in and I had to request another room which they were cool about.

Disgusting, room wasn’t even clean when we went in and I had to request another room which they were cool about.

building is falling apart. very expensive

building is falling apart. very expensive

Staff , room

Staff , room

Good.

Good.

We had a very nice time at this hotel. It was perfect for us after a bad experience elsewhere. I wish more places in USA were like here since it’s hard to find a good deal these days. We had a nice clean spacious room with 2 large comfy beds. Coffee maker & a huge TV. A great Breakfast included too all for a very fair price. Reminded us of home in the UK where standards can be good & prices are fair. We even had a cup of tea before we left from the lobby breakfast area which to a British person is much appreciated! Front desk staff are really nice too. I would highly recommend this hotel as a very good deal in this crowded area & we will certainly go back if we are in Orlando again. Thank you very much 💕

We had a very nice time at this hotel. It was perfect for us after a bad experience elsewhere. I wish more places in USA were like here since it’s hard to find a good deal these days. We had a nice clean spacious room with 2 large comfy beds. Coffee maker & a huge TV. A great Breakfast included too all for a very fair price. Reminded us of home in the UK where standards can be good & prices are fair. We even had a cup of tea before we left from the lobby breakfast area which to a British person is much appreciated! Front desk staff are really nice too. I would highly recommend this hotel as a very good deal in this crowded area & we will certainly go back if we are in Orlando again. Thank you very much 💕

However, considering the cost, we were actually very pleased with the hotel in general. Staff were friendly, breakfast was as described, location was perfect, bed was comfortable and shower was hot. To sum it up, basic but affordable.

However, considering the cost, we were actually very pleased with the hotel in general. Staff were friendly, breakfast was as described, location was perfect, bed was comfortable and shower was hot. To sum it up, basic but affordable.

The place smell bad like cigarette smoke

The place smell bad like cigarette smoke

Ok

Ok

The shower wasn't producing much water, the sink was falling apart, it wasn't a very pleasant experience.

The shower wasn't producing much water, the sink was falling apart, it wasn't a very pleasant experience.

Well as i was sitting on the bed the bed frame just breaks and i hit my head in the wall. Staff was not concerned. Front desk person came to check the bed and said yeah its broke. I had to ask to moved to a different room. As we are moving rooms the one elevator starts shaking and making weird nosies. I do not recommend this hotel at all. Very unsafe and staff did not care!

Well as i was sitting on the bed the bed frame just breaks and i hit my head in the wall. Staff was not concerned. Front desk person came to check the bed and said yeah its broke. I had to ask to moved to a different room. As we are moving rooms the one elevator starts shaking and making weird nosies. I do not recommend this hotel at all. Very unsafe and staff did not care!

Room should have a little more attention to because I had to let the person in the front desk if they could at least have anyone to go in our room to empty the garbage I wasn’t asking for much I didn’t care if my bed was made or my towels were changed we had enough towels but only one garbage can very small in the bathroom for the Room it needs to be addressed Thank You

Room should have a little more attention to because I had to let the person in the front desk if they could at least have anyone to go in our room to empty the garbage I wasn’t asking for much I didn’t care if my bed was made or my towels were changed we had enough towels but only one garbage can very small in the bathroom for the Room it needs to be addressed Thank You

Very clean

Very clean

Room dirty breakfast was uninviting.

Room dirty breakfast was uninviting.

Excellent in every way, attention, super clean rooms, beds that you do not want to leave and a breakfast that takes the 5 stars.

Excellent in every way, attention, super clean rooms, beds that you do not want to leave and a breakfast that takes the 5 stars.

Room was nice. But hotel lobby was hot as hell. Also the breakfast ended a bit early.

Room was nice. But hotel lobby was hot as hell. Also the breakfast ended a bit early.

Yes, the staff was courteous and the room was spotless. Didn't have microwave

Yes, the staff was courteous and the room was spotless. Didn't have microwave

Great

Great

Clean room and great price

Clean room and great price

Check in way awful as when I arrived they were out to lunch at 6pm, but after 40 mins they got me checked in however first two rooms wouldn’t open so she switched me around. Eventually got it opened after A few trips up and down but the room was a room. Wouldn’t sit on the couch as it looked gross but it was a bed for the night so will not complain. Would stay again

Check in way awful as when I arrived they were out to lunch at 6pm, but after 40 mins they got me checked in however first two rooms wouldn’t open so she switched me around. Eventually got it opened after A few trips up and down but the room was a room. Wouldn’t sit on the couch as it looked gross but it was a bed for the night so will not complain. Would stay again

Easy parking and check in

Easy parking and check in

The tv was huge had a great back view of the Ferris wheel and slingshot at night time it was pretty. The staff were also great due to my flight cancellation from snow storm conditions

The tv was huge had a great back view of the Ferris wheel and slingshot at night time it was pretty. The staff were also great due to my flight cancellation from snow storm conditions

Great

Great

Nothing to say

Nothing to say

Water leaks in ceilings. After leaving i have a 250 charge on my card and dont know why. The numbers listed for this hotel do not work. I will dispute w bank. Just don't go here if you value cleanliness and fresh air. Will never return.

Was not clean, and had bugs

The room was clean and everyone was very nice. The hotel is very basic and the bed is very firm.

Good for the price

Needed a quick room for the night, and staff was very friendly making booking the room easy. The room is a little worn and it looks like they are getting ready to renodel, but everything was clean and tidy.

Very nice hotel. Julia at the front desk was wonderful. Breakfast was nice with sausage, eggs, waffles etc. it was an older motel, but the room was clean, price was great & location was nice.

the person very kind that checked me in some not and the internet was not good not work nice lady got me in on my phone but then next day no internet messed uo my phone till i left.

it was a really affordable and comfortable hotel to travel for a gymnastics event highly recommend

Cockroaches.

The breakfast was very good eggs, bacon, sausage, waffles, bread and croisant, Coffee and juices. The rooms need remodelations, and more cleaning for example in the bathroom the tub had an antislid pad that look dirty but the beds were clean and confortable. The staff was very kind and attentive. The area is very safe and walking distance entertainment and restaurants.

Once I checked into my room, I took my clothes off and was using the bathroom when somebody walked in. They were in the room when obviously someone’s naked and didn’t leave. The staff just issued keys to the same room and didn’t even pay attention.

Room was clean and everything functioned as it should. The front desk lady was very nice and even though my first room had a busted heater, she got me moved quickly and easily. They just took over the hotel operations recently and are still sorting things out. Overall, for the price, you can't beat it. Breakfast was good. There are also some restaurants in walking distance as well as a Walgreen's.

Everything was good except the room carpet smelled dirty. Staff was very friendly.

Clean and great location. Pleasant decoration

loved it ! place was super nice and spotless ! loves the room and the aet up they had ! nice view ! next to alot of food places and stuff ! and awesome breakfast!!!!!

They did not have a microwave in room as advertised. However, they had one downstairs to use. The heat was not working in the room. The coffee machine didn't work either and the coffee at breakfast tasted very bad.

Gave me a room and someone was small in tubs bed as we opening the door to our hotel room

Breakfast Buffet

Nice

Friendly staff. Great breakfast.

Hot

Key card didn't work. Protruding metal from the bed cut my foot. I paid for an extra night, but the staff was rude and charged me a late checkout fee. They're not giving me a refund. I keep getting the runaround. Very poor customer service.

I didn't like the smell of the carpet in the rooms, after you turn on the air conditioning it's ok. The cleaning is ok, the best is the really very good breakfast.

they had bugs

Im waiting to hear if the manager responds as they asked for feedback and i gave it and crickets...

I sleep in the sofa two nights because the mattress was busted and my entire body hurt after the first night I it was like I slept over a cement block

Yes

The caulk on the bathroom floor had mold on it and it water was leaking on the floor. The room we stayed in had no microwave. There was no ice machine to be found contrary to signage stating otherwise. Breakfast was pretty basic. Ran out of waffle batter a few times, ran out of milk a few time or milk wasn’t even present.

Check in was great. The lady at the front desk was very joyous and seemed like she enjoyed her job. When we got to the room there wasn't really anything to complain about. You can tell it was an old comfort inn and needed a few thinksgs

Yes

.

Room smelled so bad could hardly bare the smell. The entire 4th floor smelled horrible. Went and brought a candle to try to alleviate the odor

Great breakfast and comfortable stay.

As I entered the lobby there was an over powering air freshener. Then we got on the elevator which it appeared to be mold on the door. When we got off on the 4th floor it stunk of mold so bad I was choking an gagging. I attempted to go into our room which smelled horrific and again there was visible black mold on the rug. I couldnt even stay there. I had to immediately leave the same way I got there.

No comment

Horrible la alfombra muy sucia y con tremenda peste muy sucio este lugar

The stuff was great, and the breakfast was good with some options. Our room was clean, but They will be able to move us to another room due to a heat problem. Overall, I would rate it at nine.

Website lists a fitness center and laundry facilities but have neither one? Room was dilapidated and had an old iron but no ironing board. Tv was more frustrating than entertaining as there was no guide to reference. Went to front desk for listing and was told to take a screenshot of the ONLY copy in the hotel. I went to my room to utilize the list but none of the channels listed corresponded to the channels on the tv. Super frustrating and time consuming to find anything to watch as I had to go channel by channel and if a commercial was on, wait until program resumed before I could even determine if I wanted to watch it or not. Parking was horrible and I had to wait 30 minutes circling the lot to park my car. I will never book there again.

Dirty, awful, humidity, dust

M

The room had a 65 inch TV with cable. There were four fluffy pillows on each bed. While the room was clean, the carpet was a bit worn. My wife generally is very critical of the rooms I book as price generally takes priority. This time, she had no idea that the hotel was so cheap. She congradulated me and thought I had spent more.

Room was not clean breakfast was not good

Staff were fantastic

perfect

No signage inside or outside this place. No parking either. So, after you hike to the hotel you have to get a verbal 'yes' from reception that you are in the right place. You get what you pay for at this glorified flophouse.

Great

After I went there the front desk told me that no room for me

Yes

Clean, comfy, good location, polite staff, good breakfast options

A superb hotel and great value.

It was great!! Thoroughly enjoyed it!!

My room has bed bugs. Was bitten terribly all over my body. Communication with customer service was terrible when I was trying to get a refund. Ultimately did not get a refund. Will never stay at a Comfort Inn ever again.

Room furniture was worn out, coffee stains on wall, cracks in the ceiling, tub definitely did not look like it was cleaned so we didn't use, german roaches on wall in bathroom, so we decided not to eat breakfast there. Not happy at all me and the husband was celebrating our 39th anniversary

The staff was very polite. All the facilities worked. Breakfast was good. If you are on a budget, will not find a better hotel than this.

Honestly, great staff, room was nice, location was right there on idrive. I could leave my car in the parking lot and walk down idrive to all the places I wanted to go. I give them only 3 stars because I reserved a King suite and upon arrival I was given a different room and told no kings available despite previous interactions and arriving early. The bathroom aesthetics weren’t there. Super basic, worn n rusted, and my first time stepping into the restroom after getting my room keys, I found several wet towels hanging as if someone recently used the shower and the room wasn’t clean. I had to go into detective mode and inspect everything and bed sheets.

Made reservations for 2 queen beds, was given room 617. Sheets had yellow stains, fridge was dripping water from the freezer part. 2nd room was 619. That had 2 double beds in stead of queen beds. Made it a little uncomfortable with 4 people

Hotel is outdated and feel old!! Good employee attention!!!

The room was absolutely filthy. I couldn’t even stay. I checked out after about an hour to find somewhere else to stay.

Everithing súper cool, clean and comfy

Bad

yes

Great hotel!!! The front desk employees were absolutely outstanding and very professional. The hotel is well maintained and in an excellent location due to the close proximity of restaurants and tourist attractions. I have stayed here a few times and always loved it. The room itself was very spacious, clean, and the bed was very comfortable. All staff members were very friendly and welcoming. Definitely will stay here again!!!

This was the worst property I’ve ever stood in. The staff was good but when your building is failing around you. The staff is on a sinking ship. The whole experience was not good. The elevator shakes and stops. The doors don’t work when you use the keys. The keys become demagnetized. The room we stood at was on 6th floor and elevator went out of service. Then to top it all off. Monday morning they had the maintenance staff in the using nail guns at 8am.

LOVED LOVED LOVEEEEED IT! Thanks again Alexis Pan room 411

Great

The hotel is pretty old and the carpet of the hallways and rooms smell pretty bad.

Huele todo a húmedo horrible

Good

Great staff

I will not stay again at that hotel.

Nice stay.

Room lamps, the closet shelves had a lot of rust on them the loveseat in the room was dirty with stains

Rooms need updating

Area seems safe did not notice any issues. I did feel the bed was a lil uncomfortable probably worn out

Good

All the rooms smelled like mildew and were moist

If you make reservations for a specific room and they don’t have it available they’ll give you a different room that’s smaller even though you reserved that kind of room. I got a room with a bathroom door that seemed stuck and impossible to get out . If I need supplies I have to get them myself and I don’t get fresh sheets until I am checked out or I have to let someone know. At the other hotels I never had that problem.

Bathrooms were dundgy. Elevator felt like it would break down at any moment. Carpet was sticky. Entire hall smelled like smoke and weed Parking is a nightmare

was on the 6th floor room had a weird smell and i had ants. they also have a $100 card only incidental fee.

The first two rooms where full of roaches, the third room was moldy and wet dog smelling, 4th room wasn’t a queen like we booked , finally the 5th room was ok it smelt like mold but they had no other rooms. The shower head was full of mold. The bathroom door was soft and water damaged. It had two carpets laid on top of each other. The room was dirty. Staff was not friendly.. I would stay far away.

Very good

Bathroom clog up easily. Was switched from room because of the bathroom issue. Second room had no coffee maker or hair dryer. Beds sound like a horror movie, super uncomfortable. You get what you pay for lol. Overall, not too bad for an overnight stay.

This place was a nightmare. After being at Disney for 12 hours we were so excited to go back to our hotel and rest our hurting and tired feet. When we arrived to the hotel I had booked 5 days in advance, we were met with the only room available. The door was prompt open and the room was filled with appliances. I took a picture see below and went and showed the concierge. He said I'm so sorry but that's the only room I had left ... And it didn't have a working ac and was currently being renovated that's why the things were in there ... So they over booked and me and my children at 1 am were left without lodging I had already paid for ... His only way to fix this was turn us away at 1 am to find alternative lodging or give us a dirty room and the stuff to clean it ourselves !!! 100 percent unexctable. While we were cleaning a couple came to yell at the concierge because they couldn't even close their room door and the 4th floor was a disaster they said !

The hotel is a litle old. However, it is very clean and its staff is very friendly

Clean

The clock and phone didn’t work as well as the heat. It was always humid in there the carpet felt wet everyday. Smelled like weed and came through to our room.

staff was wonderful

Staff were mostly helpful. Breakfast had a few options which was fine. Average stay for what we paid. Would probably stay again.

Clean and great employees. The deposit fee went up to $100

Great place to stay. Quiet and clean

Need update and it appears it was starting. Need trash can in the bathroom. Used Qtips in the hallway near my door w/o anyone picking it up in a couple of days. Same breakfast every morning (4 mornings). But, the sheets appear to be clean and we were able to rest. Centric in the IDrive. I accomplished its purpose with a low price.

Great employees

Overall good stay for the price.

I was failed to be notified that the hotel changed hands ...and the new hotel even tho I called to verify the day before told me they

Check in was a nightmare. They over booked our room, had to give us a completely different room which did not accommodate for everyone traveling. Walked into the room, doors didn’t work properly, restroom floor was wet, shower was wet and moldy, curtains and AC unit were full of grease stains, toe nail clippings and stains all over the carpet. We left that same night without a refund.

Breakfast was good

I loved that it was so close to the parks and many food places.

Excellent attention from Front Desk

Where do I start...how about the first room they assigned me looked like a tornado went through it. Carpet pulled up and drying due to getting too wet (according to front desk). Then when I get a room I was so disappointed is not even the phrase I would use. We stay at comfort in a lot as we travel and have never had a issue with our stays. The USB outlet did not work, the wall outlet did not work, the mini - fridge add ice buildup, coffee pot dirty, hotel phone inoperable. This was the worst hotel room we have ever stayed in and that says a lot as we have stayed in literal one star hotels when we had no other option. The only reason why we stayed was there were conferences in Orlando that weekend and all other rooms in my budget $200.00 per night were not available.

Room smelled moldy. Last night, I removed two bedbugs. Reported the incident to the night shift receptionist......

Anything could go wrong did. Arrived at the room my daughter sat on one of the beds and it broke down nearly throwing her to the floor. HVAC or toilet leaked on me from the bathroom upstairs. They finally moved me to another room and the TV didn’t work or the toilet. Prior to being moved none of the rooms had blankets or comforters on them, I called room service to inquire if they had any and man at the front desk said yes come on down. I get downstairs and he says oh no we don’t have blankets but here’s an extra sheet. Later that same evening I wanted to purchase a bottle water from their cooler in the lobby, again I called the front desk asked how much the waters cost same man said $3 I responded ok I’ll be right down. I get downstairs and he says we don’t have any bottles of water. Now on to cleanliness definitely a mess. Faucets were not clean, got out the shower and was greeted from the previous guest with a love note drawn on the bathroom mirror through the steam.

Did not like when arrive to chwck in they did not have the room I booked and charge me for another room to be able to fit our party of people checking in !

Is a great location, the carpet smell bad,out side and inside the Room.

Great clean hotel

Elevators not working. Got stuck in one with my son. Rooms dirty. Very outdated. Breakfast not that great. Only thing that I can say is the AC works .

Convenient and decent prices. Don't like that have to pay only by credit card or debit even to do laundry

the service and the customer service at the breakfast was great but beyond that, the front desk service needs improvements, the room carpet disgusting, the little safety box did NOT work at all, , the closet door... missing, carpets in general were dirty, and the cleaning of the room was poor or in some ocations NOT done at all...

Employees are great. Don't like that you have to use a debit card or credit card to do laundry

First room had a bad mould smell. Moved to another floor and it was better. Elevator and lobby are dirty and hallways carpet were gross. Cheap hotel not much upkeep. Our door knob was broken. Staff were nice.

If you a south asian indian family coming to Orlando for the first time, I definitely recommend this hotel. Its really a good location and the rooms are good. When we walked inside we were slightly impressed because I have seen worse hotels but this hotel did a great job and the staff is very nice as well. Definitly recommend if your staying on a budget. This hotel is the perfect example of the saying "Not Bad". You walk in and see that it is very good for the budget and price.

Excelente ubicación y servicio

Really good! I will recommend it!

Good

Good accommodations for the money. Carpet needed cleaning or replacement. Other then that good deal

Excellent customer service. Friendly, helpful with a big smile. Reasonably priced. Breakfast girl( don’t remember her name : so friendly and a hard working person) , she makes sure that the breakfast area clean and full, she is very attentive.

nice attention

Check in was great staff was very friendly unfortunately my fiance didn't get any sleep all night because the air conditioner made a loud noise everytime the compressor turned on and continued the whole time it ran. Baby was already asleep or would have asked to change rooms.

The hotel was run down, in desperate need of updating, the address was deceiving, not quite International Drive, not easy to find, we arrived at night and the Comfort Inn sign was not on so wasn’t easily identifiable, staff were friendly

Friendly staff and convenient to stores and restaurants

Inside the room small no good toilet lose and tub very dirty

Terrible

I stayed there for 5 nights and each night there was always a problem. 1. Was forced the switch rooms on day 1. 2. A/C broke during the night. 3. Housekeeping knocked on the Bathroom Door while I was taking and bath then using the toilet. 4. Room Key never worked, had to reactivTe every time. Coming from the 6th floor. Zero empathy from the front desk.

I requested to have the toilet fixed (internal chain on flush handle was broken and just running water), chain and flap were replaced with wrong size, so the flap never closed and the water continuously ran. Shower head was broken and only shot out in a stream. Shower temperature was either ice cold of scolding hot, not in between. Everyone I encountered seemed nice, but the place overall is just old and poorly maintained.

Too much to address on this platform. It was dirty, mattress was wet from the top sheets, thru the mattress protector, to the mattress....it appeared to be bodily fluid of some sort. It was disgusting.

Great property and wondering staff !

Whenever I come to Orlando I stay at this hotel! For me, it's the best option

Good location

Plase needs update and we there for 5 days we told them change new sheets they never did they use the same sheet every time

I would never go there again.The rooms were dirty.The showers were dirty.There must have been a quarter inch of dust on the pictures.The room smelt like mold.It took me two hours to 2 and a 1/2 hours to get into the room.Because there's computer system are for no compensation.I ask for any kind of compensation.They can't do anything about

when using the bathroom the constant buzzing noise was very irritating while taking a shower, with the lights on. The Iron was not getting hot, never came on.

Property DEFINITELY needs attention on their physical structure, specifically their rooms (from access system to rooms until carpet, furniture (rust in refrigerator and bathtub), stains in carpet, bathroom door, etc). On the other hand staff personnel (Reception, Cleaning, Breakfast, Handyman) very kind and customer oriented We had a situation to access room and they provided prompt attention to resolve the problem. Very good breakfast (hot) and included in rate.

I got bit by bed bugs, there were roaches & the rugs were filthy. I asked for a refund they declined. I have video and pictures to prove it.

Parking was an issue but it was a good stay

I was missing the remote and the front desk promptly provided one. The shower wasn't the cleanest, hair appeared to be stuck under the shower head, and one of the sheets were stained. Once brought to the clerk's attention, it was remedied immediately. I was expecting a recently remodeled room, was disappointed with the soiled and stained carpet. We slept comfortable after adjusting the temperature in the room.

Very dirty, trash still in the trash can. didn’t have a hair dryer nor a phone. Toilet wouldn’t flush so we had to switch rooms and in the next room it still had the key cards still sitting on the dresser and the tub dripped the entire time

TV didn’t work. Toilet was clogged extremely dissatisfied.

El personal en atención al cliente

The floor was dirty all corners were dusty. Bathroom door rusty. Needs thorough cleaning and no face tissue. I asked the front desk for a face tissue she said they don’t provide.

The building is old. The room hallway smelled like weed or maybe the smell is something else’s, I don’t know. The bathroom linen had stains and hair. The refrigerator didn’t get cold. And in order to use the microwave you had to unplug either the refrigerator or tv. Horrible.

Filthy and disgusting location. Entire building smelled like mold. Food and debris all on floors in dining area. Elevator floors were sticky from not being cleaned. Had to use a rag to push buttons on elevator panel was streaky and dirty from being touched and probably never cleaned. Entry Door was repaired in our room with bolts to hold it together. (From what I would assume was the police kicking the door in at some point and time . Doors are solid wood by

Staff was nice and helpful. I paid for what i got and have no complaints

Needs a complete overhaul, was dirty and smelled bad.The carpet in our room was ripped and stained also smelt bad, because of the condition of the place I felt unsafe. I was told on the phone that they had an airport shuttle turns out they don’t, they told me that I must have called the wrong comfort inn. Breakfast was stingy and the baked goods were not fresh!! Stay away from this dump!! Even the gentleman on the front desk seemed embarrassed of the place

Dirty items behind dresser that were easily visible. Heavy dust on furniture. Hair in the shower. Upgrades were poorly done making it look even dirtier than it was. Overall quiet and good parking.

Clean room. Great employees. Close to stores

Shuttle to the airport would have been great.

Good place, great location

Beds were uncomfortable no blankets wood rotting away under the mini fridge looks like mode on tub and carpet looked nasty

I paid for breakfast and there was nothing, milk, juice, butter and fruit… Just a few pieces of bread and horrible water, my children went hungry… Other people who arrived later didn’t even eat bread.

Room smell a mold ,plus have dirty towells, condition of the room to dirty

I was not satisfied your service. A front man was not polite. He always put ear phone during our check in and check out . Then there were not amenity like tissue paper, pen, meno and hair drier in my room.Then he rejected bill I asked at checking out. He said he emails bill but I still do not receive yet.

EXCELLENT STAFF

It was a good location.

No fitness center.

The staff was pleasant but was not made aware that there would be an extra charge at check in on top of what we already paid. There was a hold put on the card plus an extra $15. The floor we stayed on smelled like mildew. The room smelled as well and there was mold on the doorframe to the bathroom. Dirt on the bedsheets and floor was sticky. The breakfast was a disappointment as well. Pancake batter was empty, drinks were empty, coffee was basically water.

Breakfast and coffee to start the day

This place was disgraceful. I had booked two of my team in to stay there. Th

Very nice

This hotel is OLD. The carpets need to be pulled up and replaced. My light fixture wasn't working. The plumbing was in bad shape. I won't be staying at this place in the future.

Convenient & nice location. Some rooms have been remodeled & updated & some rooms like my room need new carpet & upgrade. Parking first come & first serve & can be overcrowded with patrons from other businesses.

We just need a quick overnight. It was clean and comfortable.

Rooms have declined since staying previously. We had to switch rooms as our first room the bathroom door wouldn’t close and the toilet wouldn’t flush. When we asked to switch rooms we were given an attitude. The second room was better but still not the standard that we had experienced at our last visit. We will not be rebooking at this location in the future.

The front desk staff have been overwhelmingly accommodating to all our needs but special attention needs to be paid into maintenance and cleaning off the rooms and bathroom , our first night mold was seen in the bathroom and cockroaches coming out of the shower drain off. Room was not cleaned everyday and we asked for and bath towels wasnt left either, CSR at the front desk was help full but seem disturbed not there instruction and ours were not been met.

The hotel facilities are old and the breakfast is very poor

Dirty carpet very outdated needs improvements one lamp one USB port

I had a bad night, front desk nocked at the door at 11:15 pm, we were already asleep, my husband said who was it and the person said front desk, I tood my husband not to open the door because ai was afraid. I immediately called front desk and did not answer. We went back to sleep and 20 minutes later the telephone was ringing. And it was front desk again,the next day at 8.45 I went to the front desk and they just told me that they were checking if someone was un the room because the sistem showed like uf it was empty. After that like at 9 We went to have breakfast and there was nothing, I asked and they told me that breakfast ended at 9. No one told us that it ended at that time or anything. I really do not thi k will recomend this hotel or stay in it again.

I had my family staying for two weeks and found breakfast with very few options. Additionaly, several times the towels offered by the hotel were dirty and the cleanliness of the room left much to be desired.

Quiet and within walking distance of great dining options

This hotel is in need of a renovation. Many things from poorly repaired sheetrock to painted over water damage in the bathroom. There was an overall damp odor. My biggest complaint was the fact that I killed more than 1 cockroach in my room. That, I thought to be unacceptable.

While the breakfast buffet could use a bit more variety, the quality of the food was good. Overall, we had a positive experience at Comfort Inn and would recommend it for a budget-friendly stay.

Was a basic room to read my head for a low(ish) price. Room smelled like mildew and bed was hard… but property was tidy.

Everything was good!

Convenient and not expensive

Carpet worn, torn and dirty. Bed sheets dirty.

Custo benefício incrível...localização fantástica para quem gosta da internacional drive , fácil acesso para todos lugares.