Home2 Suites by Hilton Orlando Airport
About Home2 Suites by Hilton Orlando Airport
Located in Orlando, 7 miles from Florida Mall, Home2 Suites By Hilton Orlando Airport has accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. This 3-star hotel offers a business center. The property provides a 24-hour front desk, airport transportation, an ATM and free WiFi throughout the property. The rooms at the hotel come with a flat-screen TV with cable channels and a kitchen. All rooms at Home2 Suites By Hilton Orlando Airport feature air conditioning and a desk. Breakfast is available, and includes buffet, continental and American options. The accommodation has a grill. Church Street Station is 9.3 miles from Home2 Suites By Hilton Orlando Airport, while Kia Center is 9.4 miles from the property. Orlando International Airport is 3.1 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews, with guests praising the spacious rooms, cleanliness, and proximity to the airport. However, there were several complaints about the staff's attitude, dirty bathrooms, and issues with the airport shuttle service.
- Spacious rooms
- Cleanliness
- Rude staff
- Dirty bathrooms
- 5/5
We only stayed a few hours after a midnight flight for a morning cruise. Airport shuttle and customer service definitely put this hotel at the top for us. Our driver was prompt and professional!
- 3/5
One downside is a large, loud party at the pool was allowed to gather long after the pool closing times. Almost midnight before the left.
- 3/5
Staff was very helpful. The pool wasn’t very clean and the breakfast wasn’t great. Our pull out bed was lopsided and not great to sleep on. However, great location and again staff was very attentive and welcoming.
- 3.5/5
Good
- 5/5
It’s close to the airport, clean and a good size room with all amenities
- 5/5
Staff was very friendly.
- 3/5
Stayed at home 2 suites many times and this one was the worse experience ever, awful customer service, employees were not helpful and friendly at all, definitely I would not recommend it
- 5/5
Shuttle service to the Airport is key to my stay. I highly recommend this hotel for all your needs. If you’re staying a week or just to catch a flight the next day. You won’t be disappointed
- 4.5/5
Superb
- 3.5/5
Staff so helpful. Clean room. Few in room amenities such as no hand cream, shower cap, and only one soap for 2 people. Room in need of some repairs as edging around bathroom mirror and shower were separating.
- 5/5
Stayed overnight for layover. Good breakfast. Free shuttle to airport. Number of restaurants within 10 min walk. Only complaint was sofa bed was very squeeky
- 5/5
Room cleaned good location, breakfast delicious.
- 2/5
Clean room and Breakfast also I never received my $20 deposit back
- 5/5
Exceptional
- 5/5
Excelente lugar para estadías de varios días. Muy buena opción. 10/10.
- 4/5
The room was very clean, the staff was great. Even the cleaning lady was very polite, accommodating and greeted us every morning. The kitchen was wonderful with a large refrigerator and dishwasher. Parking was easy and free which was one of the reasons we selected this hotel. The area was nice and conducive to restaurants, shopping etc. The hot breakfast was very good. We ate there every morning. We were only 30 minutes or less away from Disney or Universal Studios depending on if you took the tolls. BIG TIP - get the Visitor Toll Pass at the airport to save 80% on tolls. The only problem we had was the bathroom sink was a very slow drain. They sent someone to fix it but it was still a little slow draining. And the mattress was not very comfortable. I kept feeling something poking my leg when I sat on the side of the bed and it was a small wire coming out the side of the mattress. I just made sure to avoid it. Neither was a big enough deal to make me move to another room. Hopefully when returning I would have a room without those issues but I would definitely recommend this hotel.
- 5/5
Very clean, very nice breakfast and service. Conveniently located near the airport! Would recommend and stay there again.
- 5/5
Exceptional
- 5/5
The first hotel we have stayed that was a true electric wheelchair accessible room and bathroom. Every door, sink, and open space was more than enough room to move freely without backing into something. Front desk (Cara) was exceptional. Prices were great. Easy access to any part of Orlando attractions, malls, ect...
- 4.5/5
Superb
- 5/5
Highly recommended!!!
- 5/5
The room was very clean, updated, and spacious. We did not use the kitchen as we had a very short stay, however it had everything you would need to cook any meal. Portable cooktops were available if we needed one. Appliances looked very new and they were also very clean inside and out. Bathroom was very clean and the water pressure in the shower was perfect. The airport shuttle was only a 5-10 minute wait (both from the airport to hotel and vice versa). Although we could not get an early check in, they did hold our luggage for a few hours until our room was ready (no charge) We did not stay here for very long, but I would absolutely book this hotel for a longer stay. Absolutely no complaints! Will be staying here again.
- 5/5
Exceptional
- 5/5
Great breakfast. Clean room. Used the shuttle to and from the airport which ran perfectly.
- 5/5
Room was large and comfortable. Staff were very pleasant
- 5/5
It was fantastic
- 5/5
It was fantastic
- 5/5
We had a good stay.
- 5/5
nothing
- 4/5
Super helpful front desk agents. Quiet hotel and convenient location
- 5/5
Exceptional
- 5/5
We had a great stay. Convenient and very nice service. Very clean also
- 4/5
Very good
- 4/5
Friendly staff and breakfast was eventual, but too much carbs. Need to incorporate fruit salad
- 5/5
Room was updated and very clean. Could have stayed for multiple nights but was just a one night travel stay. Breakfast didn’t have a lot of options like some other hotels but it was good enough (eggs, sausage, waffles or French toast, some fruit, coffee, juice). The pool looked spacious and clean, just didn’t have time to use it. Gym was perfect for 1 night. Had plenty of room and equipment to use. Conveniently located near MCO and tons of restaurants and shopping. Should be considered as a place to stay while in Orlando.
- 5/5
The staff here are helpful, personable and knowledgeable. Our room was spacious and well equipped. It had a pullman style kitchen with a refrigerator microwave, dishwasher and sink. There were paper towels, dish soap and sufficient dishware, glassware and silverware to enjoy a meal or two. Our flight was too early for us to take advantage of the included breakfast but the area where it was served looked clean and inviting. The fitness center/laundry area was exceptional for a property of this size.
- 4/5
Good location, the breakfast is just fine for the price of the room.
- 2/5
The staff was very nice. The gym was nice. The bed could use refreshing. Not very comfortable. The water pressure was non existent. The room was clean but there was definitely a musty odor. Not the worst place I’ve stayed.
- 5/5
Donovan at the front desk is amazing , extremely helpful caring person !
- 5/5
Staff was friendly and very helpful! Clean place.
- 2.5/5
Staff was friendly and helpful. Amond especially. Let out bed had bed bugs
- 2.5/5
Staff was friendly and helpful. Amond especially. Let out bed had bed bugs
- 5/5
The breakfast menu was very good. We like the shuttle services provided by the hotel and the drivers are very friendly and respectful.All the staff are friendly too. The rooms were very nice and clean.
- 5/5
This is by far the best hotel I’ve been to
- 5/5
Great place to stay
- 5/5
We left too early
- 5/5
For the price this was a fantastic place everything you need for a base for your holiday. Clean, great breakfast, family friendly, great value.
- 5/5
The breakfast was wonderful and the kitchen in the room was great thanks for everything
- 5/5
This is a beautiful place,we would definitely stay here again
- 5/5
The property was clean and Cara, at the front desk, was very friendly.
- 4.5/5
Friendly staff and availability of a suitable room at short notice when our evening flight unexpectedly cancelled. Airport shuttle. Free breakfast
- 4/5
Front of house staff was welcoming and accommodating. Room was clean and spacious Photo of pool and lounge made both seem much larger. Location is a .75 mile walk to food and amenities. Breakfast was a real treat
- 4/5
Front of house staff was welcoming and accommodating. Room was clean and spacious Photo of pool and lounge made both seem much larger. Location is a .75 mile walk to food and amenities. Breakfast was a real treat
- 5/5
The breakfast was a little disappointing
- 5/5
We were hours early. They treated us like family and after a modest wait, we were allowed to check in early. We greatly appreciated the early check in and all the kindness. We were using scooters with a couple of pieces of luggage. Your staff politely insisted in helping with the bags for us. Thanks.
- 5/5
We were hours early. They treated us like family and after a modest wait, we were allowed to check in early. We greatly appreciated the early check in and all the kindness. We were using scooters with a couple of pieces of luggage. Your staff politely insisted in helping with the bags for us. Thanks.
- 5/5
Location was perfect along with the cleanliness and staff was friendly The breakfast was a little disappointing
- 5/5
Great breakfast options! Spacious room for a family of 5, clean space, and comfortable beds.
- 4.5/5
Superb
- 5/5
Clean friendly staff plenty of room
- 1.5/5
Rooms were gross and not kept up. Cleaners need to do a better job at scrubbing bathroom floors, showers, etc. our first room had someone’s beard hair all over the bathroom floor and looked as though it hadn’t been mopped for multiple stays. Yuck
- 1.5/5
Close to airport Rooms were gross and not kept up. Cleaners need to do a better job at scrubbing bathroom floors, showers, etc. our first room had someone’s beard hair all over the bathroom floor and looked as though it hadn’t been mopped for multiple stays. Yuck
- 4/5
Did not use
- 4.5/5
Size of the room was fantastic Breakfast was average
- 5/5
The breakfast was delicious. Thank you !
- 4.5/5
Superb
- 5/5
Everything was great! Best stay ever in a hotel No complaints
- 5/5
Yes
- 5/5
I put them in my room was wonderful and I really appreciate the ADA accommodation. It made it much easier for me to move around the room and to take a nice shower. The breakfast this morning was really good and filling. My room was incredibly clean. The bed was very comfortable. I will be here again in a week and a half and looking forward to my return stay
- 5/5
Nice to have kitchenette, barbeque outside, Rock and Brews, other restaurants near. Park and fly!!
- 1/5
Check in and staff. Room was not ready at the check in time
- 3/5
Was very disappointed the thermostat was broken at 3 in the morning it was so hot in my room , took a while for the other unit to get cool enough to sleep , when I called the front desk she said she would pass it along and some one from the hotel would call me , they haven't , Noelle
- 5/5
The breakfast options were great. The staff was friendly and very welcoming, the lobby/breakfast area was inviting and comfortable
- 5/5
Very nice close to airport very clean people were very nice
- 5/5
Very nice close to airport very clean people were very nice
- 5/5
Great - location, comfort and space!
- 5/5
Great - location, comfort and space!
- 5/5
Clean room and quietness.
- 5/5
Clean room and quietness.
- 5/5
- 5/5
- 5/5
Clean room, excellent breakfast, convenient location
- 5/5
Clean room, excellent breakfast, convenient location
- 5/5
Room was excellent
- 5/5
Room was excellent
- 4/5
The staff was very helpful and friendly.
- 4/5
The staff was very helpful and friendly.
- 5/5
Great room, spacious and perfect for a family. Clean and comfortable.
- 5/5
Great room, spacious and perfect for a family. Clean and comfortable.
- 5/5
The lady at the front desk was so welcoming and personable. When we checked out the next morning I couldn’t believe she was still there! I guess a staff Merner had not come in she was pushing a shift from 2 pm the day before. It was 5 when we checked out and she was so friendly and in good spirits. I wish I could Remeber her name but you definetly have a gem of an employee!
- 5/5
The lady at the front desk was so welcoming and personable. When we checked out the next morning I couldn’t believe she was still there! I guess a staff Merner had not come in she was pushing a shift from 2 pm the day before. It was 5 when we checked out and she was so friendly and in good spirits. I wish I could Remeber her name but you definetly have a gem of an employee!
- 5/5
Clean environment
- 5/5
Clean environment
- 3/5
The room was clean, and the staff was great. I would suggest upgrading the charging options, as the room currently only has USB outlets in addition to standard plugs.
- 3/5
The room was clean, and the staff was great. I would suggest upgrading the charging options, as the room currently only has USB outlets in addition to standard plugs.
- 5/5
Great price & the room is super cozy & enough space. This will be my to go for every Orlando trip in the future!
- 5/5
Great price & the room is super cozy & enough space. This will be my to go for every Orlando trip in the future!
- 5/5
Our room was very nice. Nicely decorated and clean. Bed was soft and slept very comfortably. The 1 thing was the way the bathroom is arranged. Only 1 side of the shower opens. So to get out and in, you are next to the toilet, hence not much space to move. Then the door that opens, is the one away from the shower head. Which means you have to reach and step into the shower to turn it on. I have very short arms, so I didn’t like getting into the shower to turn the water on and get cold water all on me.
- 5/5
Our room was very nice. Nicely decorated and clean. Bed was soft and slept very comfortably. The 1 thing was the way the bathroom is arranged. Only 1 side of the shower opens. So to get out and in, you are next to the toilet, hence not much space to move. Then the door that opens, is the one away from the shower head. Which means you have to reach and step into the shower to turn it on. I have very short arms, so I didn’t like getting into the shower to turn the water on and get cold water all on me.
- 3.5/5
Breakfast was a bit lacking, the room was outdated
- 5/5
Room was clean and spacious, good for a one night stay, close to airport
- 5/5
Room was clean and spacious, good for a one night stay, close to airport
- 4.5/5
Breakfast was really good. Great selection Sheets on the beds were microfiber and microfiber is hot. Prefer cotton. However, as a vacation property manager myself I do understand that microfiber is easier to deal with. However, I still prefer 100% cotton sheets
- 5/5
Breakfast menu should have variety. AC works phenomenal! Cleaniness- great!
- 5/5
Breakfast menu should have variety. AC works phenomenal! Cleaniness- great!
- 5/5
Very clean.
- 5/5
Very clean.
- 5/5
The place is very nice and comfortable!! I recommended this hotel.
- 5/5
Short distance from Airport, on their shuttle bus Guest washer and Dryer need a update equipment
- 5/5
Clean rooms; staff very friendly and customer oriented. Airport shuttle phenomenal.
- 5/5
Clean rooms; staff very friendly and customer oriented. Airport shuttle phenomenal.
- 5/5
Everything was clean and spacious
- 5/5
Everything was clean and spacious
- 5/5
Everything was as described, had really good amenities.
- 5/5
Everything was as described, had really good amenities.
- 5/5
Excellent staff
- 5/5
Excellent staff
- 4/5
location
- 4/5
location
- 5/5
Clean friendly , convenient. All Good
- 5/5
Friendly staff. Very convenient to the airport.
- 5/5
Friendly staff. Very convenient to the airport.
- 5/5
More variety in the breakfast
- 5/5
More variety in the breakfast
- 5/5
Good location, room clean…
- 5/5
Good location, room clean…
- 5/5
Everything was super great ! Full microwave, refrigerator and dishwasher. Free parking. Breakfast was minimal for the cost of the room. Very, very thin sheet and really no blanket...it was more like a tissue paper sheet with another sheet/bedspread on top, no "blanket".
- 5/5
Awesome!
- 5/5
Awesome!
- 5/5
The room was super clean and cool. Staff was very attentive.
- 5/5
The room was super clean and cool. Staff was very attentive.
- 5/5
Gym was clean and organized. Breakfast was very good lots of great choices and healthy options. The front desk staff Eric and Donovan was amazing and attentive to customers needs. Great service from both. They made you so welcomed. Great customer service. Excellent job.
- 5/5
Gym was clean and organized. Breakfast was very good lots of great choices and healthy options. The front desk staff Eric and Donovan was amazing and attentive to customers needs. Great service from both. They made you so welcomed. Great customer service. Excellent job.
- 5/5
Very good service
- 5/5
Very good service
- 5/5
Staff was great, rooms were clean and comfortable and breakfast buffet had great options, would definitely stay again
- 5/5
Staff was great, rooms were clean and comfortable and breakfast buffet had great options, would definitely stay again
- 4.5/5
It was great. The location was nice too. The menu was average. No complaints. Breakfast: could have offered another breakfast meat besides bacon.
- 2/5
The room was drenched in the smell of pet urine. I did have the room changed and the smell was better. Could not sleep all night due to the smell. Staff was not too pleased about changing the rooms even though the inconvenience was all mine. Cleanliness level was not upto the mark.
- 2/5
The room was drenched in the smell of pet urine. I did have the room changed and the smell was better. Could not sleep all night due to the smell. Staff was not too pleased about changing the rooms even though the inconvenience was all mine. Cleanliness level was not upto the mark.
- 5/5
Awesome!
- 5/5
Awesome!
- 5/5
Courteous staff over the phone and in person. Very welcoming. Clean and spacious room.
- 5/5
Courteous staff over the phone and in person. Very welcoming. Clean and spacious room.
- 5/5
Very clean rooms, ease of parking and staff very helpful.
- 5/5
Very clean rooms, ease of parking and staff very helpful.
- 5/5
Perfect.
- 5/5
Perfect.
- 5/5
It was a nice clean place, staff was very friendly.
- 5/5
It was a nice clean place, staff was very friendly.
- 2/5
No hot water in the shower.
- 2/5
No hot water in the shower.
- 2/5
The room wasn’t clean and the bedsheets were not done properly. When I was there the neighboring dog kept barking, and when we asked the front desk about it, it just told us they couldn’t do anything about this and hang up the phone. We understand it’s pet friendly however the service was unexpected.
- 2/5
The room wasn’t clean and the bedsheets were not done properly. When I was there the neighboring dog kept barking, and when we asked the front desk about it, it just told us they couldn’t do anything about this and hang up the phone. We understand it’s pet friendly however the service was unexpected.
- 5/5
This property pleasantly surprised me! The suite’s appliances were so new and modern. Shower’s water pressure was awesome in that I could select my own version. The beds are firm and the pillows are lousy. Absolutely lacked any firmness in any of the three on my king bed nor for the pullout. The staff members were very pleasant humans. However, they did not seem to operate as a team. This lack of cohesiveness led to a growing line at 5pm Sunday check-in AND check-out with the phone ringing off the hook but only one staff member was apparently allowed to respond to all of this. The three other nearby staff members did not even attempt to alleviate the backlog, even in their pleasantry of conversation and question answering. It was odd.
- 5/5
Clean room and great service
- 5/5
Clean room and great service
- 5/5
Clean room, nice staff & good breakfast!
- 5/5
Clean room, nice staff & good breakfast!
- 5/5
This is a very nice property, good location, GREAT room, nice staff, plenty of breakfast. Only wish I was staying more than 1 night.
- 5/5
This is a very nice property, good location, GREAT room, nice staff, plenty of breakfast. Only wish I was staying more than 1 night.
- 4/5
front desk staff was rude when we got there. The next day staff was very helpful.
- 5/5
Great location, great service, great food and clean room! Can’t get any better! Brandon Salary the shuttle driver was on it and he was very service oriented!
- 5/5
Great location, great service, great food and clean room! Can’t get any better! Brandon Salary the shuttle driver was on it and he was very service oriented!
- 5/5
Spacious and clean
- 5/5
Spacious and clean
- 5/5
Nice clean rooms and staff was amazing.
- 5/5
Nice clean rooms and staff was amazing.
- 5/5
The shuttle took us straight to the airport room was clean and roomy
- 5/5
The shuttle took us straight to the airport room was clean and roomy
- 5/5
Catherine was very helpful and the morning driver whom I didn’t get his nam.
- 5/5
Catherine was very helpful and the morning driver whom I didn’t get his nam.
- 5/5
Spacious, clean, accommodating and very close to dining options and the airport. Would definitely stay again.
- 5/5
Spacious, clean, accommodating and very close to dining options and the airport. Would definitely stay again.
- 3/5
Hotel was clean, and room was spacious. Staff were friendly. One thing that was not as descriptive as in description - it is they said they have a stove top in some of the rooms but actually you would need to request a portable stove from the front desk. There’s no cooking pot or pan in the room, so not very useful. There are two bbq outdoor near the pool. Breakfast options not a lot of variety.
- 3/5
Hotel was clean, and room was spacious. Staff were friendly. One thing that was not as descriptive as in description - it is they said they have a stove top in some of the rooms but actually you would need to request a portable stove from the front desk. There’s no cooking pot or pan in the room, so not very useful. There are two bbq outdoor near the pool. Breakfast options not a lot of variety.
- 5/5
Everything went fine with no issues at all
- 5/5
Everything went fine with no issues at all
- 5/5
This is the second time we have stayed here as convenient for the airport after a long flight. Comfortable large room with kitchen. All was very clean and very happy to stay again next time we are in town.
- 5/5
This is the second time we have stayed here as convenient for the airport after a long flight. Comfortable large room with kitchen. All was very clean and very happy to stay again next time we are in town.
- 4/5
The food is very tasty. And the staff is good
- 4/5
The food is very tasty. And the staff is good
- 1/5
To make matters worse, the water was cut off again just one hour later. We were left without any running water for the entire day. During this period, we requested bottled water from the front desk as a basic necessity, but they refused to provide it. We are extremely dissatisfied with this travel experience, as the hotel failed to provide the most basic living essentials. Therefore, we request a full refund for our stay.
- 1/5
To make matters worse, the water was cut off again just one hour later. We were left without any running water for the entire day. During this period, we requested bottled water from the front desk as a basic necessity, but they refused to provide it. We are extremely dissatisfied with this travel experience, as the hotel failed to provide the most basic living essentials. Therefore, we request a full refund for our stay.
- 5/5
Yes
- 5/5
Yes
- 5/5
Friendly staff, clean, convenient. Nice little breakfast available as well!
- 5/5
Friendly staff, clean, convenient. Nice little breakfast available as well!
- 4/5
The rooms and the hotel itself are very nice. I had a problem at the beginning. I had an adjoining room. I could hear everything my neighbor was saying. And when I called to asked to be moved, she called next-door. I could hear the whole conversation it was very uncomfortable. I was on a work trip. I had class and I needed quiet so I could study. That was really inappropriate to call to mention that I could hear everything. Some other things too but overall once I was settled in it was fine but the hotel was nice. The staff was OK.
- 4/5
The rooms and the hotel itself are very nice. I had a problem at the beginning. I had an adjoining room. I could hear everything my neighbor was saying. And when I called to asked to be moved, she called next-door. I could hear the whole conversation it was very uncomfortable. I was on a work trip. I had class and I needed quiet so I could study. That was really inappropriate to call to mention that I could hear everything. Some other things too but overall once I was settled in it was fine but the hotel was nice. The staff was OK.
- 5/5
Clean, comfortable, quiet, friendly and knowledgeable staff.
- 5/5
Clean
- 5/5
Clean
- 5/5
Everything was nice
- 5/5
Everything was nice
- 5/5
Excellent service and clean room
- 5/5
Excellent service and clean room
- 5/5
Desk receptionist was amazing! She went out of her way to help us. She was so knowledgeable and very friendly. Very fun to visit with.
- 5/5
Desk receptionist was amazing! She went out of her way to help us. She was so knowledgeable and very friendly. Very fun to visit with.
- 5/5
Excellent location easy to get to airport, easy check in and very comfortable, great breakfast,
- 5/5
Excellent location easy to get to airport, easy check in and very comfortable, great breakfast,
- 3/5
The zink in the bathrooms was clog and the tub was clog as well airports shuttle was fine from the airport to the hotel the driver was friendly nice and very professional how ever the friver back from the hotel on monday was not friendly or nice when he pull up in sit in the van did not come out to help with the luggage another passanger help me with my luggage and help me in and out of the van the room was ok the staff was excellent breakfast was not what i expected
- 3/5
The zink in the bathrooms was clog and the tub was clog as well airports shuttle was fine from the airport to the hotel the driver was friendly nice and very professional how ever the friver back from the hotel on monday was not friendly or nice when he pull up in sit in the van did not come out to help with the luggage another passanger help me with my luggage and help me in and out of the van the room was ok the staff was excellent breakfast was not what i expected
- 4/5
The room flooring had stains and unfortunately next door guest were super loud and the light underneath the door was disruptive
- 4/5
The room flooring had stains and unfortunately next door guest were super loud and the light underneath the door was disruptive
- 5/5
Clean room and very friendly staff
- 5/5
Clean room and very friendly staff
- 5/5
We didn't think that place is going to be so nice. We only stayed one night, but it's perfect for an extended stays. We really liked it.
- 5/5
We didn't think that place is going to be so nice. We only stayed one night, but it's perfect for an extended stays. We really liked it.
- 5/5
Great location,clean and safe
- 5/5
Great location,clean and safe
- 5/5
Courteous staff, great location near by restaurants and shopping
- 5/5
Courteous staff, great location near by restaurants and shopping
- 4/5
Airport Shuttle Service | Friendly/Helpful Staff
- 4/5
Airport Shuttle Service | Friendly/Helpful Staff
- 5/5
Good
- 5/5
Good
- 5/5
Yes please
- 5/5
Yes please
- 5/5
Pleasant comfortable stay! Kind Staff!
- 5/5
Pleasant comfortable stay! Kind Staff!
- 5/5
Staff was great, rooms were great, the hotel was clean and quiet . Great experience
- 5/5
Staff was great, rooms were great, the hotel was clean and quiet . Great experience
- 4/5
The issue I had was with the A/C, the filter was completely covered with dust. The mattress had a sink hole, the bathroom exhaust fan also covered with dust and the bathroom sink faucet splashed water wildly everywhere.
- 4/5
The issue I had was with the A/C, the filter was completely covered with dust. The mattress had a sink hole, the bathroom exhaust fan also covered with dust and the bathroom sink faucet splashed water wildly everywhere.
- 5/5
💯 recommend
- 5/5
Great hotel
- 5/5
CLEAN and checking in and out a brief
- 5/5
This is awesome property. Complete five star. Awesome breakfast clean bad clean bathroom very easy parking very very very happy with my stay thank you.
- 5/5
Our stay at this hotel has been great! Clean rooms, friendly staff and free breakfast! I 100% would recommend if you are in the area needing a place to stay for the night.
- 3/5
We chose this location because of its great reviews. However, our bathroom was not cleaned as well as it should have been. There was dirt and hair in the corners that should have been swept before renting out again. The hotel clerk was constantly on his cell phone and we had to interrupt more than once when we went to the desk. He seemed very nice and friendly, just unprofessional. I would not stay here again.
- 5/5
@++++
- 2/5
I reported that the water in shower was hot, never got fixed
- 5/5
Very convenient, nice staff, clean big rooms
- 5/5
Off the main road but close to various food options. Hotel is very modern, clean and spacious. Hotel staff are polite and attentive.
- 5/5
Everything was ok except the sofa bed, the linen was NASTY, DURTY AND STINKY, I called to the front desk and never came with a clean linen, my son had to go down stairs and pick it up. Very disappointed
- 5/5
Quick check in
- 5/5
My stay was fine. My room was not real clean and I think someone may have used room after maids cleaned up. The people working there were nice and friendly. The shuttle service to restaurants and airport was great.
- 1/5
Hotels.com was contacted and they refuse to assist with my refund. They see that I never entered that hotel but was charged for staying.
- 5/5
This was a very clean hotel and the staff were just outstanding going the extra to help out and make our stay experience the best 5 star all the way .
- 1/5
Loose money in my bedroom they ready know is not cameras watch out
- 5/5
Great!
- 5/5
Beds were so soft, hotel breakfast was so good, nice choices, staff friendly and helpful, will be going back
- 5/5
Free parking internet and breakfast. Clean spacious room nice front desk.
- 5/5
Good
- 4/5
The staff was great the hotel was clean and there were plenty of things around. The only thing that could use improvement would be the breakfast and also better advertisement of the pool. It looks nicer and bigger online than what it is in person. The pool for my family is a determining factor when staying someplace. Other than that, everything was good .
- 5/5
Best of best
- 4/5
I Couldn't close the window shades.
- 3/5
The room was super noisy I checked the exterior areas looking for
- 3/5
Room wasn't clean, especially bathroom, strong musty smell in room, and they were waiting on food delivery so there wasn't juice or other items available. I would suggest some anti-slip tape for the shower floor as I almost fell, so slippery. Sofa bed was awful.
- 5/5
The pool area was semi shaded for most of the day
- 5/5
Great customer service, clean hotel and awesome shuttle services.
- 4/5
not as clean as we expected.
- 5/5
Friendly staff, great breakfast variety. We would definitely stay again.
- 4/5
Room is clean.
- 5/5
Very good
- 3/5
The bathroom had mold in a corner. No hand soap anywhere in the room. Pillows were badly stained. And had a weird smell.
- 5/5
Great overall
- 5/5
Clean and spacious room. Great for families with kids bc plentiful storage available in rooms. Great for Disney/universal stays. Larger kitchenette available with spacious fridge, dishwasher and microwave.
- 5/5
We enjoyed our stay! Doors are a little loud. You can hear them closing at night
- 4/5
We stayed 6 days and there was only one housekeeping in the second day.
- 5/5
Clean room and secure location
- 5/5
The staff was welcoming and nice and made the stay for my family great , will be coming back here for our annual family trip
- 5/5
Nice staff
- 4/5
My room was incredibly noisy.
- 5/5
Great staff and facility.
- 4/5
I do like that they are pet friendly, so points for that. Shuttle service was easy to schedule. Overall I would stay there again.
- 5/5
Great pkace
- 5/5
We love the location
- 3/5
Later on, as my group and I were sitting in the lobby eating, we observed her being rude to other customers and unprofessionally flirting with Brandon, the driver, which caused delays in guest pickups. When we requested extra sheets for the couch in our room, Symphony accused us of lying and insisted the room already had them. She then came up to our room to check for herself, which felt like an invasion of privacy and a lack of trust. That said, the hotel itself was very nice. It’s conveniently located close to the airport, the shuttle service was fast and efficient, and our room was spacious and clean. With better front desk service, especially during check-in, this would have been a five-star stay.
- 5/5
Would stay here again
- 4/5
Proximity to the airport. Room spacious.
- 4/5
The property was clean and staff was friendly. They brought the roll away bed but no sheets automatically when the bed was brought in, so we had to wait awhile and call a second time for that. But aside from that, service was good and the breakfast bar had plenty of options. The price was fair and close to food options less than a mile away.
- 2/5
Front desk lady was very rude
- 5/5
Staff is great.
- 5/5
Kept room but was admitted to hospital for 6 days
- 5/5
Friendly staff
- 5/5
Convenience, clean, go port shuttle timely and easy
- 2/5
No towels in room. Air conditioning didn't work. Everything else was just ok. Not up to brand standard.
- 5/5
Huge rooms and kitchen. Close to restaurants and shops to walk to.
- 5/5
We love the location near the airport. near the shopping malls.
- 5/5
Perfect
- 5/5
Clean, spacious ans comfortable
- 5/5
2nd time staying here and love this place
- 1/5
Elevator was out of compliance and certificate was expired. Our family got stuck in the elevator and had to call 911 to be assisted on getting out. The entire time (over 30 minutes) no one from the hotel attempted to check on us even though they were aware of the situation.
- 5/5
Felt like i was home.great place to stay
- 5/5
This hotel has been the best hotel I stayed in for a very long time. It was very clean and well kept. The building itself is very welcoming. It's like 3 mins drive from the airport and the area is very quite, other than the sounds of the planes which wasn't loud. The breakfast was awesome, there were variety of breakfast items to choose from. Also there is lots of sitting space in the lobby.
- 3/5
I liked it was close to the airport and many dinning options in neighboring area.
- 1/5
They do clean room in every 5 days. Worst customer service. Very unhealthy room condition. No exhaust , they don’t refill shampoo, shower gel etc unless you request them.
- 5/5
Location to the airport and places to eat.
- 4/5
The property was less than an hour from Port Canaveral Cruise Port, which was my destination after leaving the hotel. The dining options near the hotel were good.
- 2/5
Overall, the staff were great. Clean rooms and comfortable beds. We walked to dinner one night. The one big negative is the shuttle driver was MIA when we needed a ride to the airport. We waited for 20 minutes then finally ordered an Uber ($25 out of pocket).
- 5/5
Very clean and quiet place
- 5/5
The shuttle was easy to coordinate, despite being after midnight (Orlando airport MCO has free phones to use in terminal B), and it was less than a 10 minute drive from airport to hotel. In the morning, the shuttle runs every half hour (on the hour and half past). Breakfast was good - 2 make-your-own waffle machines; hot breakfast biscuit sandwiches; cereal; fruit; and several juices along with coffee and tea. The room was clean and quite big. Bed was comfortable. We did start hearing some airplane noise in the morning around 0730h, and the door offers no soundproofing so we heard several noisy people in the hallway. There is a gym, pool, and computers in the lobby for public use. Overall a comfortable stay.
- 5/5
One of the best hotels I've ever been. Very clean.
- 4/5
One of the 2 elevators not working causing long waits. Breakfast was meh.
- 5/5
Wondeful stay!
- 5/5
Super
- 5/5
The room was spacious and met our meeds
- 5/5
Great hotel
- 5/5
So disappointed our TV kept on freezing. Ask if we could change room and they said they were fully booked. Bath room sink stopper missing
- 1/5
Arrived at property and room that was reserved was unavailable.
- 5/5
Had a great stay
- 5/5
Awesome!
- 5/5
5 min drive from airport and able to leave car at hotel and leave on their shuttle bus. Clean, friendly staff, loved it!
- 5/5
The girl in the front desk was super sweet I had a long trip from Cali to Florida and she accommodated us super quick
- 5/5
Shuttle service from airport was convenient. Check in was fast and easy. Room clean.
- 5/5
Very nice, quiet and clean.
- 5/5
Big clean delicious
- 5/5
The free breakfast was cool and the help for cleaning and towels was great
- 5/5
Stayed for a night before heading to the airport. Was very clean and updated. Good sized room we had for our family. Would definitely stay again.
- 5/5
Staff were super friendly and the room is nice and roomy.
- 5/5
What a family friendly hotel! They shuttle you anywhere you want to go within two miles!
- 5/5
I would stay again
- 3/5
Breakfast options were limited , and sanitation questionable
- 5/5
Staff was very friendly. Extremely clean and pleasant environment. Room was large and comfy. Awesome! Will definitely be back!
- 5/5
Kiara went above and beyond to get us checked in early. We arrived at 9am thinking we’d drop our bags off before heading to Disney for the day. Well, we were happily surprised when Kiara informed us she could get us into our room well before the check in time and it was an upgrade. The shuttle driver was very friendly and let us know they offer an on demand shuttle 24 hours a day that will take you anywhere within a 2 mile radius. This place is a gem. Staff is great.
- 5/5
We selected this hotel for a short vacation stay, the hotel is well kept and includes desirable accommodations amenities. Excellent choice!
- 5/5
Loved the 2 queen studio!!
- 5/5
good breakfast and friendly staff
- 4/5
Nice area
- 5/5
The suite was huge. It had a small fridge and freezer, dishwasher and dishes. Very nice place. Room was clean and had a ton of space. We loved the counter space.