Holiday Inn Express Hotel & Suites Ocoee East by IHG

Exceptional

The employees were all very nice and professional! It’s a very clean facility and the breakfast they offer is great!! My husband and I didn’t have to leave the hotel at all the whole week for breakfast. The beds were very comfortable! We will definitely stay there again when we go back to Orlando! N/A

Excellent stay! Everything was perfect—the staff, cleanliness, comfort, and service. I couldn’t have asked for a better experience. Highly recommended!

Easy parking , clean and location was good A huge spill of what looked like chocolate and nuts was spilled under the breezeway drop off and it sat there no one cleaned it up. It looked like someone pooped. But I’m sure it was a spilled icecream. It just looked really bad

Loved the Cinnabuns but the rest of breakfast options were just ok.

Exceptional

Free breakfast was plenty and good. Coffee was really good and is available 24/7 Hard to find initially.

It was very nice and convenient Cleaning

Superb

Great service! Shout out to Shaseen at the FD. Super clean

Other then power went out for 30 min was great

The hotel staff were friendly and the hotel was clean. They also offered breakfast with many options. It was also convenient near shops and gas station. The hotel is tucked off in the back with not much scenery.

Everything Na

Updated furniture & appliance. Excellent staff and breakfast Outdated pool. Uncomfortable bed and pillows

Loved it

Will stay here again. Very pleased

The property was very clean, had a nice room, and was conveniently located near restaurants and stores. I would have liked more luggage carts on checkout day, but that wasn't a major drawback for me. There were also a lot of bugs in the pool, which I eventually cleaned out.

Nice. Construction. I went around to a way I couldn’t get in at first

Nice, new , clean and welcoming Unexpected fire alarm - I understand that is not under your control. But is the only thing that we did not like.

Unexpected fire alarm - I understand that is not under your control. But is the only thing that we did not like.

Cleanliness and comfort The water in the bathroom was so smelly

The water in the bathroom was so smelly

Location Convenience Parking is minimal

Convenience Parking is minimal

Good

Passable

Poor was a little dirty

Superb

Very good

The location was grea Poor was a little dirty

Very good

The location was excellent, with everything I needed nearby. The clothing dryer needs urgent repairs, as it appears unsafe for paying guests.

Superb

The hotel was very clean and the staff was very friendly, helpful and professional. The breakfast bar was amazing and had a great variety of items to please everyone. I was very pleased with my stay.

Property was close to restaurant's and store's, staff was great. Room was big and clean. I would stay there again.

Convenient to stores and bus route

Superb

Exceptional

Fresh breakfast

Everything was nice, room a little small and valet a little confusing at first.

Exceptional

Very good

Exceptional

The room was great! Lots of room, comfortable bed! Great breakfast! The staff were so nice! The morning manager was so nice and the new lady in the dining area was very friendly! Great place to stay! Nothing!

The room was great! Lots of room, comfortable bed! Great breakfast! The staff were so nice! The morning manager was so nice and the new lady in the dining area was very friendly! Great place to stay! Nothing!

空气流通，没有异味，卫生做的非常好，服务人员很热情周到

Muy buen hotel ,limpio ,habitaciones amplias, desayuno incluido

Very good

Superb

Excelente la habitación , el desayuno muy bueno , el.personal.muy atento, lo recomiendo 100 puntos

Loved the breakfast menu and the size of the room really good price

Exceptional

Staff, cleanliness, food everything was great. This was my favorite place I stayed while there. And I stayed in other hotels. I was planning to move to Orlando. I just wasn’t able to use this hotel as an extended stay until I found me a place. Appreciate this hotel for giving me peace in knowing that there gonna take care of you in all aspects. This was my experience.

Comfortable and pleasant

Comfortable and pleasant

Hot tub was good just wish the jets worked better that about only complaint I would have. The staff and room were nice and they were helpful! ☺️

N/A

My overall experience was great with the exceptional customer service and clean comfortable bed breakfast was awesome keep up the good work you guys rocks!!!! I will definitely be back. N/A

Nice hotel Nice property

Very good

Nice property

Beds were amazingly soft but yet supportive. Definitely will stay when in the area again

They were always cleaning and the security in the elevator is great. I also liked that they had breakfast daily and coffee and tea 24/7. The cleaning ladies were awesome! The breakfast was quite the same everyday and they could customize it a bit.

Our room was clean and quiet.

They were always cleaning and the security in the elevator is great. I also liked that they had breakfast daily and coffee and tea 24/7. The cleaning ladies were awesome! The breakfast was quite the same everyday and they could customize it a bit.

CLEANING JUST A LIL

Bed was very comfortable. Room was nice. Had microwave, fridge. Bathroom was nice, good quality products, great water pressure. Would definitely stay here again. Everything was immaculately clean. Breakfast left a little to be desired.

Bed was very comfortable. Room was nice. Had microwave, fridge. Bathroom was nice, good quality products, great water pressure. Would definitely stay here again. Everything was immaculately clean. Breakfast left a little to be desired.

Very good

Nothing

I could not get the iron to work, or the hair dryer, but the rest was excellent, including the breakfast

Exceptional

Good

Exceptional

Very good

Great hotel. Good breakfast. Big room. Highly recommended.

Very nice staff Bathroom makes a mess when you shower. Need to figure out how to keep shower water in the shower. It was a lake every time we showered. Bathroom light only turns on if you have other lights turned on. I struggled on the first night, thinking the lights went out. Staff had to explain how to use the lights.

charged me an extra 230$ separate from what my stay was. won’t answer the phone or anything . everything

The breakfast was hit The beds were hard and too tall for me to get up into the AC could’ve been a lot better and there was an annoying drip in the tub all weekend

The staff was nice

It’s a nice place to stay during festivals, and I love how it even has a fridge and microwave. Nothing that I can think of

The hotel is very dated. The elevator was questionable whether it would make it on each use.

Very good No coffee maker in the room

The microwave oven had a broken dish.

My room was for a disable person. The TV remote control had broke cover. But, I rested very well.

Sofa bed was not clean properly

House keeping need to check and clean the sofa bed, there was a socks left under sofa and when we pull out the bed from sofa there was debris/particles under bed.

Couldn't stay longer

Couldn’t get late checkout which was a bummer and lobby snacks were insanely overpriced

Clean room

Was ok, clean room and staff

Very clean, newly renovated. Close to H mart

The breakfast was Excellent,The service was very good. The Saff could NOT be any better. We Liked everything about our stay and will make this our Hotel of choice in the area when visiting with our Family!

Construction activity made it a bit tricky to find the parking lot entrance. It must be a tough neighborhood, because a room key is needed to even enter the lobby and access the elevator/stairs. (We did see a homeless man the next morning camped near the stairwell exit into the parking area.) Believe it or not, it is necessary to surrender one's driver's license to obtain use of a luggage cart, somewhat like posting bail. Previous guests must have abused the carts, so I do not blame the management for imposing this policy. I like to sleep with a constant "white noise" but could not figure out how to keep the fan running while also maintaining the desired temperature.

It was ok.

We stayed at this Holiday Inn Express just for a night and it didn’t disappoint. We love that it is very close to HMart oriental store which is our go to place whenever we’re in the Orlando area. The room was very clean and big! There’s no coffee maker in the room but there’s fresh coffee brewing round the clock by the lobby with several kinds of creamer, flavored and regular. The staff that checked us in and checked us out are both very friendly and polite. Breakfast was also included, biscuits and sausage gravy, omelette, toasts fruits, juices, yogurt and many more. The other thing why we picked this hotel is they have Tesla chargers in the property! I’m not sure if all of them have it but we stayed at the Holiday Inn Express in Bonita Springs Florida and they have one. This property has 4 or five Tesla charging stations!

Crowded

Our room was very clean and the front desk staff were very welcoming and helpful

Yes

Everything about our week stay was great. The hotel is located in a great spot. There's nice eating places close by.

The staff was very professional

It was an ok stay. It wasn't the best Holiday Inn I have stayed at, and I also prefer the Holiday Inn Express, as they offer free breakfast. This was a paid breakfast.

Beautiful place my first time to Florida beautiful place love it .

It was a great hotel only thing that could be a little bit better is having more than one elevator

Everything was great

Room was clean, staff nice. Breakfast buffet was good. Convenient to the Orlando Fairgrounds.

Had a great stay at this Holiday Inn. Staff friendly, nice up to date rooms, comfortable bed, decent breakfast and the best part it is right across from H-Mart and Ross etc. Also convenient for restaurant options.

Room was adequate to stay overnight. Front desk employee was friedly & helpful. Could use a detailed cleaning though. Elevator needed cleaning as well.

Staffs were kind and professional. Room was okay. Bathroom should be updated and have better water pressure.

For the majority of our stay they were down to one elevator.

Clean room, good service, hot tub perfect

Impeccably clean, shower wasnt bad but my favorite part of hotels is the shower so that was not awesome for me personally. The bed and pillows were clean and comfy, and the breakfast was fantastic

These are the nicest huge clean rooms and the staff are Incredible. All of them!!!!!

We were there for a week and we had to ask for maid service and towels.

Was ok for a one night stay. The general area is just ok. The room was decent.

My favorite property to stay at when in Orlando

Clean, food good.

Clean, food good.

Clean room

Clean room

Given one bed & was told there’s nothing that could be done

Given one bed & was told there’s nothing that could be done

Friendly staff, clean room, nice breakfast

Friendly staff, clean room, nice breakfast

Tuve que pagar el hotel 2 veces porque expedía no le cargó al hotel el dinero que ya había pagado

Tuve que pagar el hotel 2 veces porque expedía no le cargó al hotel el dinero que ya había pagado

There was an even friendlier front desk person who was the most delightful to assist us with conversation and answering any questions we had. I didn’t catch his name but he was your 24 year old front desk worker! Super nice & sweet guy!

There was an even friendlier front desk person who was the most delightful to assist us with conversation and answering any questions we had. I didn’t catch his name but he was your 24 year old front desk worker! Super nice & sweet guy!

Front desk staff was helpful with the checkin checkout process, breakfast was ok as well. Great location close to everything and great shops, so my stay was just OK.

Front desk staff was helpful with the checkin checkout process, breakfast was ok as well. Great location close to everything and great shops, so my stay was just OK.

The refrigerator smelled horrible, as if it hadn’t been properly cleaned. Overall, the room needed much better cleaning. If you walked barefoot, your feet would turn black. Every day I reported the issue with the tiny cockroaches, and they kept promising to move me, fumigate, and deep clean the room. Unfortunately, I had many belongings and was out almost the entire day, so it was very difficult for me to change rooms at the time they wanted — I would only have been able to do it at night. I tried to be flexible based on their promises to fumigate and clean, but nothing improved. Another issue was that the hotel was oversold, which is why they couldn’t move me when I wanted. Rooms were not cleaned daily — only every four days, or daily if you specifically requested it. And if you forgot to ask, they simply wouldn’t clean it. Until the very last day, cockroaches kept appearing in both the bathroom and the room. The staff, however, were very kind. The only redeeming quality of the hotel was its personnel.

The refrigerator smelled horrible, as if it hadn’t been properly cleaned. Overall, the room needed much better cleaning. If you walked barefoot, your feet would turn black. Every day I reported the issue with the tiny cockroaches, and they kept promising to move me, fumigate, and deep clean the room. Unfortunately, I had many belongings and was out almost the entire day, so it was very difficult for me to change rooms at the time they wanted — I would only have been able to do it at night. I tried to be flexible based on their promises to fumigate and clean, but nothing improved. Another issue was that the hotel was oversold, which is why they couldn’t move me when I wanted. Rooms were not cleaned daily — only every four days, or daily if you specifically requested it. And if you forgot to ask, they simply wouldn’t clean it. Until the very last day, cockroaches kept appearing in both the bathroom and the room. The staff, however, were very kind. The only redeeming quality of the hotel was its personnel.

Welcoming greeting upon arrival! Clean rooms! Quiet from exterior building noise!

Welcoming greeting upon arrival! Clean rooms! Quiet from exterior building noise!

It was ok, very cheap furnishing

It was ok, very cheap furnishing

This is a very good place to stay. The staff were friendly and very welcoming. My only suggestion is to add a small microwave in the breakfast area for the oatmeal.

This is a very good place to stay. The staff were friendly and very welcoming. My only suggestion is to add a small microwave in the breakfast area for the oatmeal.

The room was hot and muggy and stuffy and smelled bad. That was our first impressio. The AC was completely off. The bathroom was filthy, The floors where sticky. The bathtub was so clogged that I couldn't even take a shower after my wife showered because the bathtub was full and would not drain. The lady at the desk gave us the wrong time for the breakfast,so we missed a breakfast.

The room was hot and muggy and stuffy and smelled bad. That was our first impressio. The AC was completely off. The bathroom was filthy, The floors where sticky. The bathtub was so clogged that I couldn't even take a shower after my wife showered because the bathtub was full and would not drain. The lady at the desk gave us the wrong time for the breakfast,so we missed a breakfast.

Front desk was very nice..

Front desk was very nice..

The hotel was a little dated.

The hotel was a little dated.

Hotel was clean, check in was smooth. Beds were just okay a little too firm, biggest issue we had was the amount of noise in the hotel keeping us up most of the night. During check out when mentioned to the front desk, the staff member just said “ next time don’t stay in a room close to the elevator”, like we had a choice in the room we were put in. I had higher expectations for the hotel for the cost we had to pay. Wouldn’t be my first choice when booking in Orlando again.

Hotel was clean, check in was smooth. Beds were just okay a little too firm, biggest issue we had was the amount of noise in the hotel keeping us up most of the night. During check out when mentioned to the front desk, the staff member just said “ next time don’t stay in a room close to the elevator”, like we had a choice in the room we were put in. I had higher expectations for the hotel for the cost we had to pay. Wouldn’t be my first choice when booking in Orlando again.

Room was comfortable, big and staff was friendly.

Room was comfortable, big and staff was friendly.

No housekeeping service for 3 nights I stayed in this hotel the staff told me no service every day

No housekeeping service for 3 nights I stayed in this hotel the staff told me no service every day

No complaints

No complaints

Super

Super

Everyone very friendly

Everyone very friendly

No

No

Handle on sink broken. I'm in FL. They served watered down orange juice. Yeak. Food and drinks brought out late. Little hot food selection. Cold hallways. Incorrect room labeling on hallway wall.

Handle on sink broken. I'm in FL. They served watered down orange juice. Yeak. Food and drinks brought out late. Little hot food selection. Cold hallways. Incorrect room labeling on hallway wall.

Room was clean, the staff was hospitable, and breakfast in the morning was delicious.

Room was clean, the staff was hospitable, and breakfast in the morning was delicious.

Very friendly staff and a peaceful, soothing atmosphere. Ideal/Perfect for short breaks. The room was clean and the staff were friendly/polite and offered a warm smile.

Very friendly staff and a peaceful, soothing atmosphere. Ideal/Perfect for short breaks. The room was clean and the staff were friendly/polite and offered a warm smile.

Clean room with all amenities. Shampoo, conditioner, body soap dispensers in shower. Soap and lotion dispensers at the vanity. So convenient. Wonderful breakfast with new coffee dispenser from whole beans. Delicious and much more.

Clean room with all amenities. Shampoo, conditioner, body soap dispensers in shower. Soap and lotion dispensers at the vanity. So convenient. Wonderful breakfast with new coffee dispenser from whole beans. Delicious and much more.

The room was great !

The room was great !

Very good

Very good

The check in process was easy and friendly

The check in process was easy and friendly

Amazing service

Amazing service

Excellent

Excellent

The room was spotless, and i got upgraded to a suite! Everything was perfect, much gratitude

The room was spotless, and i got upgraded to a suite! Everything was perfect, much gratitude

Breakfast was very good, especially the pancakes....Cinnamon rolls fresh, fruit, love that there was turkey sausage option

Breakfast was very good, especially the pancakes....Cinnamon rolls fresh, fruit, love that there was turkey sausage option

The room seemed to be part way through a renovation. They should probably fire their contractor. The staff wad friendly and responsive.

The room seemed to be part way through a renovation. They should probably fire their contractor. The staff wad friendly and responsive.

The hotel and rooms were very clean, beds were comfy and breakfast waa good. About 15 mim north of Universal, but will definitely stay here again!

The hotel and rooms were very clean, beds were comfy and breakfast waa good. About 15 mim north of Universal, but will definitely stay here again!

Huge room. King size bed was very comfortable. Sheets were super soft. Shower head leaked though and would make the bathroom very wet. Had minor water damage throughout shower floor and doors!

Huge room. King size bed was very comfortable. Sheets were super soft. Shower head leaked though and would make the bathroom very wet. Had minor water damage throughout shower floor and doors!

The hotel was in fantastic condition, the room was clean. The bed was comfortable. The sheets were soft too. I also like the added (security) that you could only use the elevator with your room key.

The hotel was in fantastic condition, the room was clean. The bed was comfortable. The sheets were soft too. I also like the added (security) that you could only use the elevator with your room key.

Yes, the room was spotless. I love the spacious rooms

Yes, the room was spotless. I love the spacious rooms

Nice property. Breakfast was a little over cooked. Overall, my stay was fine.

Nice property. Breakfast was a little over cooked. Overall, my stay was fine.

I booked a room with a king bed but they said they didn't have a king bed when I got there 10 mins later. Other than that, the room was clean, comfortable, it was quiet, the breakfast was good with lots of choices.

I booked a room with a king bed but they said they didn't have a king bed when I got there 10 mins later. Other than that, the room was clean, comfortable, it was quiet, the breakfast was good with lots of choices.

They had amenities I didn’t use. They had a outdoor pool which I saw from my room. They also offered breakfast. I didn’t have the breakfast but it was available if I wanted it. Check in/out was easy and customer service was great! I would recommend to stay here.

They had amenities I didn’t use. They had a outdoor pool which I saw from my room. They also offered breakfast. I didn’t have the breakfast but it was available if I wanted it. Check in/out was easy and customer service was great! I would recommend to stay here.

Everything was great!!

Everything was great!!

.

.

No complaints... Just wish it was less $ per night.

No complaints... Just wish it was less $ per night.

Room was clean and well stocked. Breakfast offered was delicious & staff was very nice. The shower faucet leaked when it wasn’t on, but it wasn’t a big issue for us. We were in room 338

Room was clean and well stocked. Breakfast offered was delicious & staff was very nice. The shower faucet leaked when it wasn’t on, but it wasn’t a big issue for us. We were in room 338

The room and bathroom was very spacious and well set up. Check in and out was very easy along with friendly staff. Since I got the room with a deal it wasnt bad. However, the walls are paperthin. I could hear my neighbors and the cars on the highway. They only gave us two towels and there was someone else's hair all over them. Water pressure is the shower was very low and the lighting was super dim.

The room and bathroom was very spacious and well set up. Check in and out was very easy along with friendly staff. Since I got the room with a deal it wasnt bad. However, the walls are paperthin. I could hear my neighbors and the cars on the highway. They only gave us two towels and there was someone else's hair all over them. Water pressure is the shower was very low and the lighting was super dim.

What a great place!!

What a great place!!

the room was good and the staff was very helpful

the room was good and the staff was very helpful

Clean room

Clean room

One thing I don't like is the house keeping ladies they are not nice, some off them very rude.

One thing I don't like is the house keeping ladies they are not nice, some off them very rude.

The was clean,staff from front desk very nice but,the house keeping lady was very rude, she come chasing me outside.

The was clean,staff from front desk very nice but,the house keeping lady was very rude, she come chasing me outside.

He does a great job at Holliday Inn. The room was great, very clean, so as the beds, very comfortable. We had a good night sleep. Breakfast was good. Lots of options to choose from. Air conditioning was great. I always choose Holliday Inn when ever I travel to Florida or Canada, because of good comfort. My family and I booked two rooms, due to we came for a funeral. Over all we enjoyed the stay and looking forward for other time to visit. Thank you Holiday Inn

He does a great job at Holliday Inn. The room was great, very clean, so as the beds, very comfortable. We had a good night sleep. Breakfast was good. Lots of options to choose from. Air conditioning was great. I always choose Holliday Inn when ever I travel to Florida or Canada, because of good comfort. My family and I booked two rooms, due to we came for a funeral. Over all we enjoyed the stay and looking forward for other time to visit. Thank you Holiday Inn

Very very Good Service!!!! Good breakfast!!!!

Very very Good Service!!!! Good breakfast!!!!

Spacious rooms, quiet, nice pool.

Spacious rooms, quiet, nice pool.

Yes, employee was very good

Yes, employee was very good

Breakfast was great every day we were there! Staff was excellent and we really enjoyed our stay!

Breakfast was great every day we were there! Staff was excellent and we really enjoyed our stay!

Staff was amazing, rooms clean , and beat breakfast.

Staff was amazing, rooms clean , and beat breakfast.

Good

Good

Nice and clean will be back

Nice and clean will be back

Very clean as advertised

Very clean as advertised

Great service

Great service

The hotel was very clean and quiet. Check in was smooth thanks to Hector and checkout was quick and easy with the help of Liz. There was a good variety at breakfast which I enjoyed. Overall it was a good stay

La atención recibida fue excelente, habitaciones limpias y desayuno variado con posibilidad de llevar alimentos para el resto del dia

Loved the room, the decor and how it was set up. Bed was cozy too. Only con per usual in hotels is can hear people in the halls clearly at night and in morning. Would stay again.

Awesome hotel! Very safe and clean self parking. Quick check in and very friendly and polite staff. The room was very spacious and extremely clean. Breakfast was very good. My only complaint is the entrance from the main road. There is a construction near the entrance which can be a bit tricky if you arrive late at night. Other than that, no complaint at all!

This hotel was great, my husband and I had a wonderful time

The concierge on duty was amazing. I've never checked into a Holliday in and had that experience. We stayed there to eat in the Orlando Chinatown and shop on our way back from Ocala and he knew the best or the authentic Chinese restaurants. He was engaging and helpful.

It was a very nice hotel clean and nice spacious room the breakfast was nice and all the staff I spoke with were very friendly

Clean, convenient, overall excellent facility

Hector at the help desk was very helpful and friendly.

Hector at the help desk was very helpful and friendly.

Staff was nice. It was quiet and nice and the breakfast was good. That's all I needed and thats what I got. Good place

Comfortable bed no issues

I wish there were more options for breakfast especially considering the cost of the rooms

Everyone was friendly and room was nice.

The room was spacious with 2 queens and a sofa bed. Mostly clean. The floor was wet in some area like it wasn’t mopped all the way but we just used a towel to dry . Also there was a water bug that appeared dead in the morning. Overall beds were comfy and provided the space we needed to rest.

The front staff was so friendly at my 11:00pm check in! Breakfast was delicious and the hotel was clean. 10/10

Exterior building key

Our stay at Holiday Inn Express Ocoee was a great experience. The property and room was clean.

I checked in and had to check out next day because I couldn’t shower. The water had a strong chemical smell which was present in the room as well. They try to cover the smell by using room spray but it made it worst and uninhabitable. Don’t stay here if you regard your health and safety!!! Beds are not comfortable either, it’s like being in a hole.

Our first night at the hotel was fine, the room was definitely smaller than expected and the water park was poorly maintained. But it was tolerable. The next night however was terrible. There was a dog in the room next to ours, which is understandable at a pet friendly hotel, but the dog wouldn’t stop barking. We called the front desk but they were extremely rude and never sent anyone up to the room. It wasn’t until we went down to the front desk that they finally sent up security. The front desk employee and the manager were very argumentative and offered no solution other than to essentially say dogs bark, they have them in the hotel. They were unable to call the people in that room or move them to another room and they were unable to move us. I will never stay at another holiday inn The experience was terrible

Its always clean, receptionist are super friendly, pool access and great breakfast!

Always enjoy the stay at Holiday Inn Express Hotels. Always clean and friendly. Decent breakfast also

Would have been better if front desk clerk tina was not rude about down pillows and pancake maker worked. Using room key for elevators and front door was annoying and did not make me feel safe opposite wondered why all security

Very clean comfortable and friendly staff

The only downside was that the fridge did not work. There was plenty of parking, and the hotel offered free breakfast, although we didn’t use it. In general, it’s a nice hotel at a good price. The surrounding area isn’t great, but it’s not too bad either.

What I really like was the staff friendly approach and how knowledgeable she was. The room was super clean and they have my favorite hotel body wash and shampoo.

I always have a great stay when i stay at this location. The rooms are always so clean, the breakfast is great. Definitely staying again

Sashane was wonderful, very accomodating and helpful.

Nothing unique but overall a very good stay.

I checked in only to find out that if you dont pay for your room upfront and wait until you get there. They do not hold a room for you. This is something Expedia needs to disclose to its customers. However, the front desk was able to find me a room. It was clean and updated. It had a mini fridge, microwave, and kcup coffe maker. Only compliant was the shower pressure. It was not the best. Overall it was a great stay.

Check in was a nightmare. It definitely felt like they weren’t equipped to handle the amount of people attending a local kpop concert. The staff did their best. Check out was a breeze. Everything else was wonderful.

Nice

First key giving to me didn't work. instead of fixing that they changed rooms. Elevator was not working, the other never had indication if it was coming to you. Entering room- was really dark and could not see well, and the temp was set at 79. really hot and took awhile to cool.

members were so nice

Great and convenient

All excellent

All good

Thank you for everything!

We have stayed at this hotel every time we have been in Orlando. It used to be an excellent stay, but as this visit the bath shower floor was so slippery that I almost fell a couple times. The breakfast used to be excellent. But this time it was down right awful. Instead of the attendant was no other way to explain it but lazy. The food selection was cold the small blueberry muffins were half frozen. The apples were brown when you bit into them. Needless to say I’m afraid that was my last visit to holiday in express on Orlando. I truly hope some one from your office would randomly check in to see what I’m talking about. By the way it used to be a crowded breakfast. This time there was only 3 or 4 people at any time. That alone should tell you something. We’ll have a good day.

I had a great stay

Simple hotel but very good price

This is a very comfortable and clean facility but is located in a very difficult to reac area without any amenities within walking distance.

Stayed here two days for a business trip. I was a little worried because the price was much better than majority of other hotels in the area. I was pleasantly surprised. Great location, super friendly staff, room was right by the elevator which I loved, large spacious room and bathroom, super clean, beds were very comfortable. It was overall a very nice stay.

Very kind employees

It was a wonderful experience and stay however I wish the pool was cleaner

Good breakfast

Very clean and great breakfast. Had a annoying interaction with the night staff playing loud music through the house speakers at 4 AM, but they turned it off when I went to the front desk. All good!

Everything

The staff was very nice and friendly

Great stay. Beds were comfortable, rooms are nice and clean. Loved the breakfast! Staff is kind and helpful. Convenient to fair grounds, lots of shops & restaurants.

Very clean, affordable, and great breakfast! Staff were super friendly as well. Rooms are not very soundproof, but it was prefect for our one night stay.

Great stay

It was a nice place to stay, great breakfast. Only Negative was the staff didn't tell us you need the key to operate the elevator.

Pleasant helpful staff , very clean hotel

Thanks😊

Good location, clean hotel with good breakfast options.

Was nice

Good hotel and a decent price when everything else was $100 more. Breakfast was very good too

We stay here each year for a local event. I find this hotel to be safe and clean as well as quiet. I want to especially thank the woman that worked the front desk upon our checkin for her professional and expediant service as well as her continuous friendliness to us and everyone else.

Excellent floor plan in room, and breakfast was really good

Clean, comfortable, conveniently located, good food, and friendly staff. Will definitely be booking here again

I had not problem at all was pleased with my stay.

Good

An older property that’s been well renovated. Breakfast was excellent and the room was spacious.

key in order to use the elevator. Plenty of dining and shopping options nearby. Only complaint was that the shower head was dripping!

Clean

I love this property. I stay there every year

The front desk at Check in was super helpful and nice.

Our room was beside the elevator and it was very noisy

Great stay. Amazing breakfast options Bacon!!!!!!

Pool would have been nice if heated. Breakfast was awesome but not enough room for all.

It was lit

Smoke detector going off at 530 am

Very nice place. I will definitely come back next time.

Clean room, friendly staff, loved the hot tub, would absolutely stay again.

Fire alarm issue

Very nice !

Bathroom was dirty when i check in and sheets had stains on them and housekeeping manger was rude and told me this onky a 3 star hotel what you expect and their wasn't a manger on duty for me talk to

I have not gone out to check the property

Excelente hotel con habitaciones tipo suites increíbles. Y precio accesible

Every hotel that I went to always welcomed me with two bottles of water in the room unfortunately I didn’t get a bottle of water from Holiday Inn. Overall the staff was great, the room is super clean, the AC was working great, the TV was good even though I couldn’t watch YouTube through it.

I’ve stayed here before and lobe the cleanliness and quietness of this hotel

Nice job staff

Great staff, front desk attendant, very professional and courteous, housekeeping staff great.

Good. As advertised

The place is really clean i rate it 10/10. Everything about the place is clean. The staff were very nice, pleasant and welcoming. Breakfast was fantastic as well with many options to choose from.

The property was very nice and had awesome decor. The beds were very comfortable and had nice amenities. I highly recommend it.

It was great

Nice place

Clean

Felt safe at the hotel even though we got the feeling the area may not be the best. My husband heard another family alerting the staff to homeless people entering for the breakfast that was included with a stay. I’m sure not everyone partakes of the breakfast so I’m all for feeling those who need it!

Elevator didn’t work

Really loved my stay here. Rooms were really nice, and the staff was friendly! Having a lot of restaurants and stores nearby made the area very fun to be around! Would definitely come again!

Room was not available. They were overbooked. I’d best not be charged!

Rooms were clean and very large. Easy to access from the highway. Breakfast was very good.

Breakfast buffet was nice and the 2 times I ate there. It was always ready on time. And it was restocked nicely.

The hotel staff was super friendly. Hotel was very quiet. The room was clean except the floors were dirty. Got out of the shower and my feet were instantly dirty walking from the bathroom to the living space.

Very good

I love this Place !!! It was very Clean,the front desk staff was vey kind, the rooms were clean and comfortable and the Breakfasts every day was great !!!

Nice

Convenient to our activities In the area

Friendly staff

We stay at this property whenever visiting family nearby. This visit was very nice. Beds very comfortable. The bathroom could maybe a little cleaner in the corners or regrouted. Staff very welcoming! Overall a very nice stay.