Grand Bohemian Orlando, Autograph Collection
About Grand Bohemian Orlando, Autograph Collection
Grand Bohemian towers over the Arts District in Orlando and has a rooftop swimming pool with panoramic views of the city. It offers luxurious accommodations and 2 fine dining restaurants. The Amway Arena, home of the Orlando Magic, is just 30 mi from the hotel. The guest rooms have lush velvet drapes and deeply toned Java wood. They come with a 37” flat-screen television featuring channels such as HBO and ESPN. The marble bathrooms have a separate bath tub and luxury soap products guests can use. At the Grand Bohemian Hotel Orlando Autograph Collection, guests can relax at the sundeck next to the the outdoor pool area with whirlpool. The fitness center comes with cardio equipment and free weights. The AAA Four-Diamond Boheme Restaurant serves a top level menu including prime steaks and fresh seafood. Later in the evening, the Bosendorfer Lounge offers live entertainment. The Dr. Phillips Center for the Performing Arts is a 1 minutes' walk from the property. Universal Orlando Resort is 8.9 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
The hotel is generally well-liked for its location, cleanliness, and amenities, but there are consistent complaints about construction noise and lack of communication about renovations. The staff is often praised for being friendly and helpful, but there are also several mentions of poor service, particularly at the front desk and with room service.
- Great location
- Clean and comfortable rooms
- Construction noise and lack of communication about renovations
- Inconsistent service, particularly at the front desk and with room service
- 3/5
Staff and amenities provided were great, biggest drawbacks were the bass coming from the pool lounge throughout most of the day and being woken up by doors slamming in the middle of the night. Dinner and Breakfast were great but there were items missing from our breakfast order (ordered room service).
- 5/5
The hotel is centrally located and close to restaurants and lake Eola. Perfect for walking. We will be back.
- 5/5
Clean and friendly.
- 5/5
This is a very nicely decorated hotel. The location is super convenient and the staff were all very kind and helpful
- 5/5
My only disappointment was that they didn’t have a proper overhead shower they only had a hand held one.
- 5/5
Gorgeous decor. The neighborhood
- 5/5
Great property that is near the Dr. Phillips Center. Food is limited and pricey, but very good though.
- 5/5
Lo único malo es que el desayuno no está incluido, y por el precio por noche tan caro deberían ofrecerlo
- 1/5
The TV in our room did not work, the sink had issues, and the bathtub also had problems. I called to report these issues, but when the handyman came, he basically told us there was nothing he could do. Nothing was fixed, and both my wife and I were very upset that our concerns were not taken seriously. To make matters worse, my room card did not work at the bar area. Instead of handling the situation professionally, the bartender escorted me to the front desk in a way that made me feel embarrassed and uncomfortable, almost like I had done something wrong. That experience was humiliating and completely unnecessary. This was supposed to be a special anniversary trip for us, but it turned into a very frustrating experience. I am very disappointed with how everything was handled, and next time I will definitely make different arrangements.
- 5/5
Exceptional
- 5/5
Great !!
- 5/5
Super host!
- 4/5
The pool bar has very limited hours. Room service is excellent though.
- 5/5
Exceptional
- 3/5
Service from front desk was wonderful. Everywhere else was not great especially at the restaurant.
- 3/5
Pleasant
- 4/5
Great The fact that the pool was closed for both days due to an event. You could have told people before we booked as I love using the pool.
- 4/5
Great The fact that the pool was closed for both days due to an event. You could have told people before we booked as I love using the pool.
- 5/5
Exceptional
- 5/5
One of the biggest highlights is the location. It’s perfectly situated in downtown Orlando and is especially convenient if you’re attending events at nearby venues like the Kia Center or the Dr. Phillips Center—both are an easy and totally walkable distance. Whether you’re in town for business, a show, or just a getaway, this hotel offers comfort, style, and convenience all in one. Highly recommend!
- 5/5
Large, clean room with great pool view. Front desk staff were a little aloof and cool. Area around hotel is a little sketchy at night.
- 5/5
Our go to property when we come to Orlando for performances at the Dr. Phillips Center for the Performing Arts. Rooms are always clean, nicely appointed and the Front Desk staff is pleasant and helpful.
- 5/5
good stay
- 5/5
Location and staff were great
- 5/5
I wish someone had thought of the pool placement as its on the middle floor and side of the building causing it to lose sun around 2/230pm. Probably my only gripe! Would def stay again.
- 5/5
Exceptional
- 3/5
Pool service during the day is non-existent. Not great if you’re there to relax or vacation. Also no one play the piano on Bosendorfer lounge! Unbelievable. We were there for 4 nights
- 5/5
Cool
- 3/5
Great property average staff
- 5/5
Exceptional
- 4/5
Good hotel / clean room
- 5/5
Very close to Disney Theater and the orchestra stayed at the same hotel
- 5/5
Always a great stay especially for our theater experience at the Dr. Phillips. So convenient!
- 4/5
Beautiful hotel, friendly staff a bit of noise coming from the poolside lounge area try to get a room that is not facing the pool side lounge.
- 4/5
Beautiful hotel, friendly staff a bit of noise coming from the poolside lounge area try to get a room that is not facing the pool side lounge.
- 4/5
Very good
- 5/5
Loved it!
- 5/5
Loved it!
- 4/5
Yes
- 4/5
Yes
- 5/5
Easy check in
- 5/5
Easy check in
- 5/5
Everything wonderful
- 5/5
Everything wonderful
- 4/5
The rooms are always spotless
- 4/5
The rooms are always spotless
- 5/5
Our go to place to stay when we are in to for a show. The Grand Bohemian doesn’t disappoint. The rooms are clean, well appointed, and comfortable. The Location is super convenient . We will return soon!
- 5/5
Our go to place to stay when we are in to for a show. The Grand Bohemian doesn’t disappoint. The rooms are clean, well appointed, and comfortable. The Location is super convenient . We will return soon!
- 3.5/5
Location Food was a disappointment
- 3.5/5
Location Food was a disappointment
- 5/5
The building and location are excellent. Comfortable rooms. The restaurant staff is very attentive and kind. Always a pleasant experience.
- 3.5/5
It was very pretty on the inside land it was clean. The shower was not good. The shower head looked like it had options for type of spray, but the selector didn’t change the pattern at all. I also don’t like forced Valet at $42/night. For a price that high you should at least have another option you could choose from. Room service had very limited options.
- 5/5
Great stay per the norm
- 5/5
Great stay per the norm
- 5/5
Althought we could not open the mini bar and the coffe machine was not working due to malfunction it was a good stay
- 5/5
Althought we could not open the mini bar and the coffe machine was not working due to malfunction it was a good stay
- 4/5
Everything was good other than the bathroom amenities. They really need to update their bathrooms for guests who do not need handicap accessible areas. My husband is 6’2 and could barely take a shower and it was challenging for myself as well. We’ve stayed at this location previously and have not experienced this so we were very disappointed. For the cost, you should not have to deal with these types of issues. Thank you.
- 4/5
Everything was good other than the bathroom amenities. They really need to update their bathrooms for guests who do not need handicap accessible areas. My husband is 6’2 and could barely take a shower and it was challenging for myself as well. We’ve stayed at this location previously and have not experienced this so we were very disappointed. For the cost, you should not have to deal with these types of issues. Thank you.
- 5/5
Our stay was wonderful from to check in (great welcome) to a nice clean. quiet room and easy check out as well as great valet service!
- 5/5
Our stay was wonderful from to check in (great welcome) to a nice clean. quiet room and easy check out as well as great valet service!
- 4.5/5
Superb
- 5/5
great place!
- 5/5
great place!
- 4.5/5
Superb
- 5/5
It was a great experience, the rooms are very clean, the staff very friendly the restaurant and the pool were great, we will be back to Grand Bohemian!!
- 5/5
It was a great experience, the rooms are very clean, the staff very friendly the restaurant and the pool were great, we will be back to Grand Bohemian!!
- 3/5
Page tricked me thinking they had parking onsite when they only actually did valet parking. So it was a waste after seeing all the parking garages near the hotel. Very expensive stay.
- 3/5
Page tricked me thinking they had parking onsite when they only actually did valet parking. So it was a waste after seeing all the parking garages near the hotel. Very expensive stay.
- 5/5
Comfy beds
- 5/5
Comfy beds
- 5/5
One of our fave hotels !
- 5/5
One of our fave hotels !
- 5/5
Beautiful room and hotel. Great friendly staff.
- 5/5
Beautiful room and hotel. Great friendly staff.
- 5/5
Everything
- 5/5
Everything
- 5/5
Lovely hotel. Room was pretty and clean. Awesome location for someone attending an event at the Kia center. The walk to the Kia Center was quick with lots of eateries along the way.
- 5/5
Lovely hotel. Room was pretty and clean. Awesome location for someone attending an event at the Kia center. The walk to the Kia Center was quick with lots of eateries along the way.
- 2/5
Unfortunately, there was no hot water to take showers so we checked out early and headed home
- 2/5
Unfortunately, there was no hot water to take showers so we checked out early and headed home
- 5/5
The decor, art, cleanliness and location. Restaurant didn’t honor our reservation that we left on voicemail 3 times one week prior without a call back. Then when we finally reached them said they would do their best to accommodate us in lounge if we came early because it’s only first come first serve. . We came early and there was a table perfect to fit our party we sat there ordered drinks and then was told we had to move because that one larger table was reserved ( even though we were told they absolutely would not reserve a table in the lounge . ) They then refused to seat us at different table as they didn’t want to bring chairs over to accommodate our group. At that point, we had no choice but to order food there while some of our party stood because we had a comedy show to get to and would not have time to eat elsewhere. We all felt this was poor customer service if there are rules, they should be for everyone or no one.
- 5/5
Restaurant didn’t honor our reservation that we left on voicemail 3 times one week prior without a call back. Then when we finally reached them said they would do their best to accommodate us in lounge if we came early because it’s only first come first serve. . We came early and there was a table perfect to fit our party we sat there ordered drinks and then was told we had to move because that one larger table was reserved ( even though we were told they absolutely would not reserve a table in the lounge . ) They then refused to seat us at different table as they didn’t want to bring chairs over to accommodate our group. At that point, we had no choice but to order food there while some of our party stood because we had a comedy show to get to and would not have time to eat elsewhere. We all felt this was poor customer service if there are rules, they should be for everyone or no one.
- 5/5
Great
- 5/5
Great
- 5/5
One of the most amazing places I have stayed! The staff all thought out the hotel had the most amazing hospitality and the rooms absolutely spotless! Looking forward to staying there again!
- 5/5
One of the most amazing places I have stayed! The staff all thought out the hotel had the most amazing hospitality and the rooms absolutely spotless! Looking forward to staying there again!
- 5/5
Fairy tale experience
- 5/5
Fairy tale experience
- 5/5
The room was amazing and clean. The staff was friendly and helpful from the time we arrived to leaving.
- 5/5
The room was amazing and clean. The staff was friendly and helpful from the time we arrived to leaving.
- 3/5
The restaurant was so-so.
- 5/5
Great location very clean rooms and nice staff
- 5/5
Great location very clean rooms and nice staff
- 2/5
It’s the second time I stay here, the location is good, the bar is convenient. I was in 611 next to the gym, and it has a door super close, making it hard to sleep…
- 5/5
Everything was excellent! We would stay here again!
- 5/5
Everything was excellent! We would stay here again!
- 5/5
Great hotel and wonderful location in downtown.
- 5/5
Great hotel and wonderful location in downtown.
- 5/5
For a concert. Short walk to stadium Called for extra towels and they delivered in 5 min. Called for coffee in AM delivered in 5 min
- 5/5
For a concert. Short walk to stadium Called for extra towels and they delivered in 5 min. Called for coffee in AM delivered in 5 min
- 5/5
Good experience overall
- 5/5
Good experience overall
- 5/5
Bosendorfer Lounge and atmosphere. Perfect location for Dr. Phillips Performing Arts Center performances. Pleasant staff.
- 5/5
Bosendorfer Lounge and atmosphere. Perfect location for Dr. Phillips Performing Arts Center performances. Pleasant staff.
- 5/5
Overall, greatvstay!
- 5/5
Overall, greatvstay!
- 5/5
Overall was great! Will definitely be back
- 5/5
Overall was great! Will definitely be back
- 5/5
All wncou Staff was friendly and helpful. Rooms were well done.
- 5/5
All wncou Staff was friendly and helpful. Rooms were well done.
- 5/5
I booked for my birthday weekend and the staff was absolutely amazing! They made my birthday so special!
- 5/5
I booked for my birthday weekend and the staff was absolutely amazing! They made my birthday so special!
- 5/5
NA. DINNER. MAJOR UNEXPLAINRD DELAY IN BRINGING FOOD. WHILE OTHERS AFTER GOT MEAL FIRST.
- 5/5
Room service was having issues when we were there but a wonderful property in a great area.
- 5/5
Room service was having issues when we were there but a wonderful property in a great area.
- 5/5
Great bartenders Tessa & Chez! They make excellent drinks, very engaging with everyone at the bar and they stayed very calm when they were slammed after a concert with patrons at 10:30pm on Saturday night, bar and tables were full and they did a great job serving everyone.
- 5/5
Great bartenders Tessa & Chez! They make excellent drinks, very engaging with everyone at the bar and they stayed very calm when they were slammed after a concert with patrons at 10:30pm on Saturday night, bar and tables were full and they did a great job serving everyone.
- 5/5
Excellent location with great staff and amenities.
- 5/5
Loved it , perfect getaway
- 5/5
Loved it , perfect getaway
- 5/5
It was an amazing stay. We will definitely be back. This was one of the best hotels we’ve ever stayed in to date.
- 5/5
It was an amazing stay. We will definitely be back. This was one of the best hotels we’ve ever stayed in to date.
- 5/5
Location next Dr. Phillips Performing Arts. Five minute walk and you are at the entrance.
- 5/5
Place was super nice
- 5/5
Place was super nice
- 5/5
All around awesome!
- 5/5
All around awesome!
- 5/5
Great hotel, exceptional service
- 5/5
Great hotel, exceptional service
- 5/5
Lounge and pool. Staff was attentive
- 5/5
Friendly staff, AC unit needs to be serviced very humid in our room.
- 5/5
Friendly staff, AC unit needs to be serviced very humid in our room.
- 5/5
Beautiful property with convenient location to Kia venue and others close by. Stylish, high end restaurant and bar with piano at entrance with Starbucks in other side, open until 6,
- 5/5
Beautiful property with convenient location to Kia venue and others close by. Stylish, high end restaurant and bar with piano at entrance with Starbucks in other side, open until 6,
- 4/5
Great stay will be back
- 4/5
Great stay will be back
- 5/5
Nice quiet clean resort. Great staff. Super comfortable beds and great showers.
- 5/5
Nice quiet clean resort. Great staff. Super comfortable beds and great showers.
- 5/5
Excellent.
- 5/5
Excellent.
- 5/5
- 5/5
- 5/5
Upscale nice decor , modern and amusing
- 5/5
Upscale nice decor , modern and amusing
- 5/5
The restaurant sold me old chopped up truffle fries.
- 5/5
Great place, clean and great staff!
- 5/5
This was an amazing experience. I would recommend to anyone wanting a great experience.
- 5/5
This was an amazing experience. I would recommend to anyone wanting a great experience.
- 5/5
I received top notch service during my stay & I will reserve this hotel for my next Orlando event.
- 5/5
I received top notch service during my stay & I will reserve this hotel for my next Orlando event.
- 5/5
The suite was big, I felt like I was in an apartment not a hotel. Everything was beautiful and all the staff were so great
- 5/5
Great service and location
- 5/5
It’s always amazing !
- 5/5
It’s always amazing !
- 5/5
Beautiful
- 5/5
Beautiful
- 3/5
The property itself was very clean and modern. The area is extremely noisy. Traffic noise kept us up most of the night on both nights. The staff was not on the same level of professionalism as other Autograph hotels.
- 3/5
The property itself was very clean and modern. The area is extremely noisy. Traffic noise kept us up most of the night on both nights. The staff was not on the same level of professionalism as other Autograph hotels.
- 5/5
Everything was fabulous!! No complaints here.
- 5/5
Ghh
- 5/5
Ghh
- 5/5
This is a great downtown hotel. You can walk to restaurants, bars, Lake Eola, etc.
- 5/5
This is a great downtown hotel. You can walk to restaurants, bars, Lake Eola, etc.
- 5/5
What a wonderful hotel and experience! Everyone was very friendly and accommodating.
- 5/5
What a wonderful hotel and experience! Everyone was very friendly and accommodating.
- 3/5
The decor. The piano. Though as a pianist it was frustrating not to be able to even touch it. Felt a little show-offy. The antithesis of music. Having a pianist at that piano. And having a better chef would be nice. The aioli was watery and not good, and I know aioli. Also, the people tending to our table in the Bohemian were distracted and we had to wait and wait for things. They seemed unmotivated. But we survived, though the cooking and the service were much less classy than the setting. Disjunction.
- 4/5
A bit pricey but a nice clean place to stay. There was a protest going on which was loud and with all the closed off streets made it hard to come and go as I pleased. I am a person who prefers not to use valet and they were not accommodating in this request. Looked like I made the right choice to park and walk as it was very backed up each time I needed to leave and with street closures could have been upsetting. Also no room left in the refrigerator for our personal drinks all items where hotels for sale which was frustrating.
- 4/5
A bit pricey but a nice clean place to stay. There was a protest going on which was loud and with all the closed off streets made it hard to come and go as I pleased. I am a person who prefers not to use valet and they were not accommodating in this request. Looked like I made the right choice to park and walk as it was very backed up each time I needed to leave and with street closures could have been upsetting. Also no room left in the refrigerator for our personal drinks all items where hotels for sale which was frustrating.
- 5/5
The staff was friendly, efficient, and very helpful. We loved the artistic decor.
- 5/5
The staff was friendly, efficient, and very helpful. We loved the artistic decor.
- 5/5
Great staff and food
- 5/5
Great staff and food
- 5/5
The Grand Bohemian is unquestionably the best place to stay in the Orando area. The hotel is perfectly located, offers 5 star amenities and a staff readily available and accessible 24/7 to meet every guest’s needs.
- 5/5
The Grand Bohemian is unquestionably the best place to stay in the Orando area. The hotel is perfectly located, offers 5 star amenities and a staff readily available and accessible 24/7 to meet every guest’s needs.
- 4/5
Great staff great location
- 4/5
Great staff great location
- 5/5
Great stay and special shout-out to the incredible staff, especially Aracelis.
- 5/5
Great stay and special shout-out to the incredible staff, especially Aracelis.
- 5/5
Madison and Mya were so great at check in. We have never felt so welcome and appreciated.
- 5/5
Madison and Mya were so great at check in. We have never felt so welcome and appreciated.
- 5/5
It was nice
- 5/5
It was nice
- 5/5
When we do a staycation in Orlando, we always stay at the Hrand Bohemian.
- 5/5
When we do a staycation in Orlando, we always stay at the Hrand Bohemian.
- 5/5
Grand Bohemian Orlando is the perfect stop for us when we attend a performance at the Dr. Philips Performing Arts Center. The bar area is lovely and the rooms are clean and comfortable.
- 5/5
Grand Bohemian Orlando is the perfect stop for us when we attend a performance at the Dr. Philips Performing Arts Center. The bar area is lovely and the rooms are clean and comfortable.
- 5/5
Excellent hotel.
- 5/5
Excellent hotel.
- 4/5
The woman who put check in was great!
- 4/5
The woman who put check in was great!
- 5/5
The property
- 5/5
The property
- 3/5
Don’t stay here if you want a quiet relaxing night or WiFi. Rooms were clean and staff was helpful. There was a party so loud that we had to get a different room. Internet was terrible, wouldn’t even connect until I complained, then some guys “fixed it.” It still wasn’t fast enough to watch Netflix. Half of the amenities were rented out and closed to guests. I don’t feel like I got what I paid for, I would have rather stayed at a clean 2 star hotel.
- 3/5
Don’t stay here if you want a quiet relaxing night or WiFi. Rooms were clean and staff was helpful. There was a party so loud that we had to get a different room. Internet was terrible, wouldn’t even connect until I complained, then some guys “fixed it.” It still wasn’t fast enough to watch Netflix. Half of the amenities were rented out and closed to guests. I don’t feel like I got what I paid for, I would have rather stayed at a clean 2 star hotel.
- 3/5
I’d give the staff five stars but they were so understaffed it took an hour to get breakfast. Also, I called the front desk for help in adjusting the TV and they didn’t answer the phone after two attempts and multiple rings. It was 10 PM and I had to put on my clothes and take the elevator to the lobby where they were very nice and helpful but…
- 3/5
I’d give the staff five stars but they were so understaffed it took an hour to get breakfast. Also, I called the front desk for help in adjusting the TV and they didn’t answer the phone after two attempts and multiple rings. It was 10 PM and I had to put on my clothes and take the elevator to the lobby where they were very nice and helpful but…
- 4/5
Nice pool area and decent restaurant, probably more expensive than it should be
- 4/5
Nice pool area and decent restaurant, probably more expensive than it should be
- 3/5
Wrong location
- 3/5
Wrong location
- 3/5
I did not like the check-in process. I was waiting in line for 20 minutes. Also waiting for the valet that took a lot of time as well. Other than that, the day was nice.
- 3/5
I did not like the check-in process. I was waiting in line for 20 minutes. Also waiting for the valet that took a lot of time as well. Other than that, the day was nice.
- 5/5
Very good
- 5/5
Very good
- 5/5
Cool place, great location
- 5/5
Cool place, great location
- 5/5
Great vibe, friendly staff
- 5/5
Great vibe, friendly staff
- 2/5
Money the staff will treat you differently.
- 2/5
Money the staff will treat you differently.
- 3/5
Location however I had to switch rooms Because the Bathroom wasn’t clean and the 2nd room wasn’t Much better and I had to wipe the counters down
- 3/5
Location however I had to switch rooms Because the Bathroom wasn’t clean and the 2nd room wasn’t Much better and I had to wipe the counters down
- 3/5
The elevators worked. The room was clean. Having been to the Grand Bohemian in Asheville, North Carolina, it was impossible not to compare. At the orlando hotel, I can’t even remember there being any good scent inside the lobby or any public area. The pool bar, which had been the primary reason I chose the hotel in order to relax, sitting in the sun and have a drink while my travel companion was in meetings during the day, was not open on a bright sunny day. Several times my key card malfunction in the elevator and I had to get back out and have them reset my card. Front desk folks just not that courteous.
- 5/5
Stay was great. Staff was friendly and attentive. Will stay here every time I am in downtown Orlando. The bar was great and the spa was amazing.
- 5/5
Stay was great. Staff was friendly and attentive. Will stay here every time I am in downtown Orlando. The bar was great and the spa was amazing.
- 4/5
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- 4/5
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- 5/5
Very nice all around There was nothing I didn’t like about the property
- 3/5
Pool was closed. Service at the restaurant and bar was very poor. Took 30 minutes for a waiter to come to the table and another 45 to get drinks. At check-in I was told to wait for a phone call when my room was ready in 15 minutes. 30 minutes later I had to walk up to the desk to find out it had been ready. Nice building and rooms, poor service.
- 3/5
Pool was closed. Service at the restaurant and bar was very poor. Took 30 minutes for a waiter to come to the table and another 45 to get drinks. At check-in I was told to wait for a phone call when my room was ready in 15 minutes. 30 minutes later I had to walk up to the desk to find out it had been ready. Nice building and rooms, poor service.
- 2/5
The front desk staff was pretty useless. The price is insane for what the hotel offers. The food was mediocre. The parking sucks.
- 2/5
The front desk staff was pretty useless. The price is insane for what the hotel offers. The food was mediocre. The parking sucks.
- 2/5
Parking is insanely expensive, the staff overnight is uneducated, didn't even know which credit cards they accept. Hotel is decent but not close to worth the price
- 2/5
Parking is insanely expensive, the staff overnight is uneducated, didn't even know which credit cards they accept. Hotel is decent but not close to worth the price
- 5/5
Had an amazing time and throughly enjoyed being on the top floor!
- 5/5
Had an amazing time and throughly enjoyed being on the top floor!
- 5/5
Valet parking around the back of property… kind of confusing since the front door is by a bus lane. Otherwise gorgeous hotel, clean and spacious rooms. Great staff and 6th floor pool area is hoppin. Very posh and eclectic. Would definitely stay again.
- 5/5
Valet parking around the back of property… kind of confusing since the front door is by a bus lane. Otherwise gorgeous hotel, clean and spacious rooms. Great staff and 6th floor pool area is hoppin. Very posh and eclectic. Would definitely stay again.
- 5/5
Location
- 5/5
Location
- 4/5
The hotel is very nice and the staff is amazing. The restaurant is terrible.
- 4/5
The hotel is very nice and the staff is amazing. The restaurant is terrible.
- 3/5
Proximity to Kia Center, coffee on site (Starbucks). Clean mattress that looked new. Comfortable bed. Good space to work remotely. Front desk was friendly. Value for the booking was totally not there. The bathroom in my room looked in serious need of a deep clean; it felt pretty gross and uncomfortable to shower there. Had to check out early due to flight issues and was disappointed they couldn’t do anything to help me recoup some of the lost night because I booked via booking (but ofc if I’d started by asking booking for support, they’d send me to the hotel). I was willing to take the loss anyway because once my concert was done it sunk in that there really isn’t much to do there so I was kinda desperate to leave. I thought I was booking something more upscale so was willing to pay the exorbitant amount for three nights but wow was it absolutely not worth it.
- 5/5
Staff was super friendly and attentive. The hotel was clean and comfortable.
- 5/5
Staff was super friendly and attentive. The hotel was clean and comfortable.
- 1/5
They falsely advertise to be a luxury hotel. I rented a king suite for two nights. The entrance to the hotel is nice but all other amenities are run down. The carpet in my room was gross. My feet were dirty from walking in the room barefoot. Their TVs are old and do not work properly. They did not tell me that my suite was on a banquet floor which had a wedding. It was very loud all day with people yelling and doors slamming. The pool area and bar were unsanitary and the hottub was out of service. The restaurant and bar are allowed to be over a safe capacity for body count. I told the Manager these things and he said he was sorry and to come back another time! LOL! No thank you. Will not be going back to this cruddy hotel. Really a terrible experience.
- 4/5
Exceptional as usual.
- 5/5
Beautiful property, very clean and amazing staff.
- 5/5
Great restaurant.
- 5/5
Ja Vette at the front desk was amazing! She made sure I had everything I needed for my birthday stay. The food and cocktails were superb.
- 5/5
Perfect spot! Great restaurant and everything you would hope for!
- 5/5
Very nice boutique hotel with friendly staff!
- 5/5
Absolutely beautiful property. Parking is a little dicey if you’re not familiar with the area. Had a wonderful stay though.
- 5/5
Excellent
- 5/5
Excellent stay
- 3/5
Poor valet response . No response to desk calls and room service shut down earlier than advertised :(
- 5/5
Great hotel!
- 5/5
Beautiful property newly reappointed. Great location in downtown Orlando, especially to attend performances at the Dr. Phillips Performing Arts Center.
- 5/5
This property is very clean and hospitable. The beds are comfortable and the rooms spacious. The Kessler bath products are also nice and not overly fragranced. The location is nice and close to downtown venues.
- 3/5
Staff amazing, property is mediocre
- 5/5
Very nice place .
- 5/5
Had a great time relaxing by the pool.
- 5/5
Friendly, helpful staff. Room was comfortable & clean. Would stay again but price point is pretty high.
- 5/5
Love this hotel. Staff is amazing. Location is perfect
- 5/5
Great stay as always !!
- 5/5
Property was great room was good and clean. Except for Jacuzzi inside room was dirty.
- 5/5
The only unpleasant thing was a "private party" at the pool where the attendees were behaving quite inappropriately (a couple was practically having sex in the pool, other girls were twerking, etc.) and everything could be seen from the rooms. We were leaving the hotel in a bit of a hurry, so we didn't even have time to report the situation.
- 3/5
It’s not all that , rooms are suffocating , spa is just massage rooms no sauna steam room by third party not very friendly, very noisy.
- 5/5
Staff is amazing, and the property is walking distance to plenty of dining options.
- 4/5
Pretty good.
- 5/5
It was nice :)
- 5/5
Great location!
- 5/5
It has a beautiful view
- 5/5
What a great property. Everything done just right! Would stay when ever in the area.
- 5/5
It was our second stay here, but it had been many years. We forgot how much street noise there is. Next time, We will try to get a room on the other side of the building. Clean hotel, great food, nice people.
- 5/5
Great vibe, friendly and courteous staff, fun and funky decor. Lighting in bathroom poor - although they had a makeup mirror, it wasn't lighted. Door through front entrance locked at night (with no key entry) so had to walk around to car entrance to get in
- 5/5
…
- 5/5
The staff is very caring. My daughter had a fever in the early morning. I contacted hotel staff and they worked efficiently to give us medicine.Appreciated
- 5/5
Hotel is beautiful, and the staff is accommodating
- 5/5
Beautiful and lavish artwork and furniture selections. Friendly staff. Room didn’t have a microwave, but it was provided upon request. My girlfriend mentioned it was her birthday. The room service staff surprised us with a bottle of champagne and a dessert selection without me asking. I gave them a nice tip for this because it really made the morning for us. My girlfriend said she had never felt so pampered or special. It made her cry but in a good way. Beautiful robes, beautiful bathroom, fixtures, very comfortable bedding.
- 4/5
Cute hotel
- 5/5
Beautiful hotel and very convenient walking distance to Kia Center!