Fairfield Inn & Suites Orlando Lake Buena Vista
About Fairfield Inn & Suites Orlando Lake Buena Vista
This hotel is a 2 minutes' drive from the Walt Disney World Theme Park and a 5-minute drive from the Orlando Premium Outlets. It offers an outdoor pool and complimentary daily hot breakfast. Complimentary WiFi is offered. A microwave, refrigerator, and coffee maker are provided in each room at Fairfield Inn & Suites by Marriott Orlando Lake Buena Vista. Rooms feature bright colors and include a seating area, some with a sofa bed. A flat-screen TV with cable channels is included. Guests have free access to the on-site gym and business center. Extensive meeting facilities are also on site. This hotel is within a 10-minute drive from Universal Studios and SeaWorld Orlando. Interstate 4 is a 2 mintues' drive away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is consistently praised for their excellent customer service, friendliness, and helpfulness. The location is also frequently mentioned as a pro, being close to Disney and other attractions, as well as having nearby restaurants and shops. However, some guests have complained about cleanliness issues, such as dirty bathrooms and filthy floors. The breakfast is generally well-received, but some guests have noted that it can be small or crowded.
- Excellent customer service from staff
- Convenient location close to Disney and other attractions
- Cleanliness issues in some rooms and common areas
- Breakfast can be small or crowded
- 5/5
Comfortable beds, cleanliness and friendly staff Parkingl
- 3/5
We visited Disney at least 15 times since they opened.
- 5/5
The price Everything was good
- 5/5
Overall property needs some facelifts but entire staffs were more than willing to help with issues occurred during busy sold out LGBT festival weekend in June. Will definitely come back!!
- 5/5
Clean, friendly staff and great food! Nothing
- 1/5
Nothing. 1hr 15 to check in is not acceptable. They then tried to blame a fault with booking.com not having paid them for our rooms. Not what you need after 16hrs travelling with a child.
- 4/5
The room didn’t smell good. I think it’s a ventilation issue. It felt humid in the room which caused the bedding to have a wet sticky feel to it. The floor felt wet and sticky.
- 1/5
Very old and dirty hotel
- 4/5
Pretty much everything is great. Elevator is pretty slow. Otherwise nothing negative.
- 5/5
The management was very helpful and kind
- 5/5
Very nice and clean place to stay. The breakfast was amazing and staff very helpful and friendly
- 5/5
Friendly and very helpful staff None
- 5/5
Parking is 9.95 a day
- 4/5
Very good
- 5/5
It has a shuttle going to Disney & Universal, and the breakfast is amazing and delicious. The shuttle runs only by schedule.
- 5/5
Excellent front desk service!
- 2/5
Beds are old and sunken and the room is wet and damp and not clean
- 2/5
Disappointing
- 3/5
The ac is not that cold your supposed to be relax from exhaustion of the hot day activities but once you get in to your room it’s super hot and even when you sleep it’s not comfortable.
- 4/5
Pool could have been better
- 4/5
Pool could have been better
- 4/5
Some repairs needed but the staff was quick to respond.
- 5/5
Exceptional
- 4.5/5
It isn’t being kept up with well
- 5/5
Safe, quiet and convenient😀😀😀
- 5/5
Clean rooms and super conveniently located for access to the parks!
- 3.5/5
Location , friendliness of the staff and cleanliness Breakfast was chaotic and the breakfast room was small
- 3.5/5
Location , friendliness of the staff and cleanliness Breakfast was chaotic and the breakfast room was small
- 1/5
The pool area is not private. We’re enjoying the pool when a homeless man entered, got in the pool and proceeded to wash up.
- 4/5
Close to the parks
- 3/5
Me sorprendió al llegar a la propiedad. Pensaba que estaba en mejores condiciones. Necesita un poco de cariño para que sea ve más atractiva para los Guest.
- 5/5
Overall great stay staff was really nice and accommodating, the free breakfast was awesome, room was clean and comfortable. Will definitely be booking here again in the near future!
- 3.5/5
Good
- 3/5
La limpieza de la habitación estaba bien pero la alfombra deberian limpiarla mas frecuente ya que estaba muy sucia y un poco de mal olor. El desayuno es excelente. Estacionamiento abierto. Perosonal amables. Facilidades limpia. Hablan varios idiomas.
- 4/5
Clean. Excellent location close to everything needed and parks.
- 4/5
clean convinient Breakfast is boring! They earn a lot and they could serve more tasty omelet or Nutella.
- 4/5
coffee 24/7 clean convinient Breakfast is boring! They earn a lot and they could serve more tasty omelet or Nutella.
- 4/5
The staff were great however our room was not. Our room had a musty smell and dirty damp carpet. I understand with the Florida humidity it is possible but the carpet was very dirty also.
- 5/5
Good service, easy access
- 5/5
Staff were very helpful and friendly.
- 2/5
When I arrived I again confirmed the accommodations and again was told they are noted and would be accommodated accordingly My child is in a wheelchair with no lower body mobility so this was a necessary request We were given a standard room and their only thing they did for us was offer points The breakfast was dirty. And the room had mildew all over the bathroom
- 3/5
Staff was nice. Wouldn't stay again
- 5/5
Carpet in room needs to be cleaned.
- 5/5
Great location. The staff were amazing and the breakfast was excellent . Will be returning.
- 4/5
Was a pretty good hotel for how close it is to the parks however there was a schedule for the parks and on their advertisements it said they shuttle to disney springs which they did not. The room was average and pretty clean, we got an accessible room when we didn't ask for one or need it. They stored our luggage for us as we arrived earlier in the day however when we got back to collect it she had given me the wrong tags to go with my luggage. My parents were staying in another room and forgot to tell me their room number so I called front desk to get them to transfer me to them and they wouldn't. My parents were trying to call my room to and couldn't get through to it so im wondering if the phone system even works. Breakfast was great and check out was great.
- 5/5
Exceptional
- 4/5
The staff was great. The property is a little bit dated, but I really didn’t mind that.. the air conditioner worked great. The pool was well maintained. My only complaint is that the beds are a little uncomfortable. Other than that, my day was fantastic.
- 3/5
The parking lot is very sketchy, I thought my car would get broke into every night. The air conditioning did not work on arrival and we had to move rooms. The technician did not speak English and we had to communicate through an app. Breakfast closes at 9:30am sharp, they would not let us get water at 9:31. The employees turn off the drink machines right away. We watched several guests get turned away when looking for coffee, water, or apple juice. Trying to leave Sunday morning, 2 cleaning carts blocked the elevators and hallway until they get on/off first. They would not let us out of our room… we had a room across from the elevators and they made us stand in the doorway until they got on. It’s a good hotel for the price and location, but this is the worst Fairfield I have stayed at overall. Typically, I love staying at Fairfield hotels. Just a few improvements could make this a better guest experience.
- 5/5
Exceptional
- 5/5
Clean room. Friendly staff and good breakfast.
- 5/5
Front desk is friendly and helpful.
- 5/5
Excellent!
- 4/5
Hotel is about 10-15 minutes from the disney parks and has food options nearby as well. Rooms are older but clean and housekeeping came by everyday which was appreciated.
- 5/5
Good
- 1/5
Clean Location was confusing. Two hotels similar names, similar street address. Bug in the bed. I filed a complaint and left after one night
- 4/5
n/a n/a
- 5/5
Nice place
- 5/5
I love how convenient of this hotel. Restaurants, Walgreens, Wawa and Dollar tree all withing the parking lot to walk to. 10min ride to Disney parks or outlet shopping. I have stayed here before and will stay again.
- 5/5
Front desk staff is very helpful and friendly. Great location and quite hallways. Close to parks and restaurants.
- 3/5
They just implemented a parking fee. The reason we like this hotel was because they did not have a parking fee. We will probably not stay here in the future now because of that.
- 5/5
We have stayed at this property multiple times. Breakfast is included and very nice. The hotel is clean a very close to all Disney related locations. We look forward to our next visit.
- 3/5
The hotel was fine. Had to wait for someone to come out from back when I arrived. Sheets were not the most comfortable.
- 2.5/5
Parking costs $10 a night to park in a public parking lot. They used to waive fee if you were a rewards member but don't do that anymore.
- 3/5
Bus took up 8 spots. Had to park away from hotel. Room smelled like mildew, bed sheets felt humid. shower had no pressure.
- 5/5
El hotel nos gustó mucho en todos los aspectos incluyendo la limpieza del cuarto, El desayuno espectacular incluyendo Yogur, Wafler, en fin un desayuno continental. Los empleados muy amables y atentos en brindar un servicio de calidad. Lo recomiendo 100x 100.
- 3/5
Had to switch rooms because of a musty smell tile broken in bathroom air conditioning didn’t work that great in two of the regular rooms the suite had a different air conditioner so that room stayed cool beds were comfortable the area around has lots of eating choices a Wawa several restaurants a dollar tree and clothing for the parks discount so location was great 10 minutes from Disney so if getting go for the suite just for air conditioning alone the pull out sofa is a twin too breakfast was good too staff was very friendly
- 5/5
Nice location plenty of food locations and necessities
- 4/5
The staff were very nice, there was free parking, it was very clean. Great place for the price. This is one of the older Fairfield hotels. My door was tough to close, and the breakfast was just OK. Just four out of five stars on this one. Fairfield normally is a five star.
- 4/5
Breakfast was great. Housekeeping was not so great. Didn’t empty trash or refill coffee and cups. The pool was as good
- 4/5
Very good
- 4/5
Good
- 5/5
Another great stay here.
- 4/5
The property needs maintenance. The rooms were good sized but had a very musty smell.
- 2.5/5
It was close to our competition The bathroom wasn’t great and the AC made a lot of noise
- 2.5/5
It was close to our competition The bathroom wasn’t great and the AC made a lot of noise
- 5/5
Great variety of tasty breakfast food.
- 4/5
n/a n/a
- 4/5
Everything ok
- 5/5
Angela at overnight is very nice and helpful she made me feel loved and the breakfast attantant Manmom is very nice gentleman he made my day so good by helping me making waffle he is so kind he should get a raise
- 4/5
Breakfast could be better. It’s the same thing each morning.
- 5/5
My stay was what I expected and more, The staff was outstanding.
- 4.5/5
Location was great and the staff was very friendly. Loved that our room was housekept daily. The bathroom needs updating and a better shower curtain. Kids kept getting floor completely wet.
- 1/5
Clean Location was confusing. Two hotels similar names, similar street address. Bug in the bed. I filed a complaint and left after one night
- 4.5/5
Location was great and the staff was very friendly. Loved that our room was housekept daily. The bathroom needs updating and a better shower curtain. Kids kept getting floor completely wet.
- 2/5
Place didn’t feel that pleasant, could you with an upgrade. I have enjoyed the Fairfield in NYC But I think moving forwards will think twice about booking them again in other locations.
- 5/5
It was close to the parks and appreciated the free shuttles
- 5/5
It was close to the parks and appreciated the free shuttles
- 3/5
There were bugs in the beds. However we were transferred to another room
- 4/5
The park shuttle was convenient when the times were properly communicated.
- 5/5
The room was very clean, the free breakfast had so many options, staff was extremely kind and courteous. Absolutely amazing experience. The price
- 5/5
The room was very clean, the free breakfast had so many options, staff was extremely kind and courteous. Absolutely amazing experience. The price
- 4.5/5
Close to disney, convinient location friendly staff great pool Breakfast could have more options specially healthy choices i wish parking was free
- 4.5/5
Close to disney, convinient location friendly staff great pool Breakfast could have more options specially healthy choices i wish parking was free
- 1/5
The room as not cleaned well and the bed had some sort of bugs. They had to change my room but the entire experience was poor.
- 5/5
This was my first time staying at this hotel. I was pleasantly surprised. The room was spacious and had a sink, microwave and fridge. There was a loveseat that was a pull out bed and it was comfortable as well as the other beds. The hotel is very close to attractions such as Downtown Disney. I would definitely stay there again.
- 2/5
Breakfast was great. Location of the hotel was great. The hotel itself was very outdated. Rooms need renovations. Very old and smelly carpet. Very old windows and can't see anything throw them due to condensation. No stove or even garbage bin available under sink.
- 4.5/5
Superb
- 5/5
The rooms were clean.
- 5/5
The staff were awesome. They were very helpful for anything that I needed. I just had surgery. They made sure that I was taken care of. I was able to be put in a room that was handicapped so I didn’t have to have a to step up to get into a shower. The breakfast is really good and again the staff were very nice very friendly and willing to help in anyway that I needed I will definitely come back here again.
- 5/5
Awesome staff very helpful
- 4/5
Very good
- 4/5
Front desk staff was nice. Didn't know about parking fee until check in. Location is good.
- 3/5
Overall good hotel. Our room needed some fixing. Oblong toilet seat on round toilet and the toilet paper holder was falling off the was. Otherwise the room was in good shape.
- 5/5
Great staff at the front desk!!! Very friendly and helpful!!!! A+++++++++++
- 5/5
Room was clean and the hotel was quiet. Staff were friendly and helpful.
- 5/5
The quality of the breakfast was awesome not that big of a space but very good in did.
- 5/5
We are locals and stay here several times a year just to get away for the weekend/Disney and it is our favorite hotel in the area. The front desk staff and Housekeeping is always so helpful and polite. I recommend this hotel.
- 4.5/5
I wish that hotels that don't have hottubs would heat there pools because I've rods in my back the cold water makes my back stiff so I don't go in
- 5/5
Breakfast is ok. Parking is ok but have to pay. Overall we are definitely coming back and stay here. Shuttle bus is great too!
- 5/5
Great!
- 5/5
Clean room with a very comfy bed! Breakfast was good too.
- 4/5
All good but no iceberg
- 5/5
Location was great!!!
- 5/5
Great staff!!
- 5/5
Very nice, clean hotel with comfortable beds
- 4/5
Very good
- 5/5
Excellent
- 3.5/5
Only stayed 1 night. It’s what you’d expect for the money. Can’t expect top of the line for the price, but in every way that matters for a short affordable stay, it’s acceptable. Location is great, staff is very friendly, complimentary breakfast good enough for when you’re running late to the parks and just need a quick bite to hold you over. Beds were comfortable with clean white linens. I hate carpet, but it seemed updated and didn’t smell, so that was fine. AC worked well. Parking was fine. Bathrooms were the most outdated part— but toilets were decent, plenty of hot, full force water, but the tubs could definitely use some replacing.
- 3.5/5
Only stayed 1 night. It’s what you’d expect for the money. Can’t expect top of the line for the price, but in every way that matters for a short affordable stay, it’s acceptable. Location is great, staff is very friendly, complimentary breakfast good enough for when you’re running late to the parks and just need a quick bite to hold you over. Beds were comfortable with clean white linens. I hate carpet, but it seemed updated and didn’t smell, so that was fine. AC worked well. Parking was fine. Bathrooms were the most outdated part— but toilets were decent, plenty of hot, full force water, but the tubs could definitely use some replacing.
- 5/5
The breakfast was fresh. The parking is safe.
- 5/5
Excellent
- 4/5
Breakfast was great. Staff was helpful and friendly.
- 5/5
Everything was wonderful
- 5/5
Staff was accommodating for the room we wanted as we had a toddler. Also thanks for the late check out.
- 3/5
Very functional property. Daily use items were clean and well stocked (towels and bed linens). Staff was attentive and pleasant. The room had staining along with signs of wear & tear that make it seem less maintained.
- 5/5
Breakfast was excellent, Parking is an extra charge per night besides the fee for the staying at a he hotel. But was a pleasant stay.
- 5/5
Great place to stay. Only 15 to 20 minutes away from everything plus the laundry room came in handy to clean our clothes before leaving
- 5/5
Super limpio todo
- 4/5
Over all good, good location. Bathroom was can be improved
- 5/5
The front desk was so friendly and helpful. The breakfast Included was great and the shuttle service to the Disney parks was soon convenient. I will definitely be staying here next time we come back to Disney.
- 5/5
The front desk is very nice , the price is good plus the shuttle bus to Disney park !! Wonderful breakfast is ok , so far love it
- 3/5
The stay was ok. Breakfast didnt offer hard boiled eggs so only scrambled was given. Bathtub had some paint chips and bed were too soft and tilted towards the middle. I also called front desk at night because an uber delivery was roaming the halls on the 4th floor and knocked on our door which was the wrong door. It was a little concerning for security purposes
- 4/5
Good experience
- 5/5
Yes
- 4/5
Location close to many shopping and restaurants. Great breakfast and front desk staff helpful d friendly.
- 4.5/5
Superb
- 4/5
AC was very cold, Staff extremely nice
- 5/5
Room was very spacious and clean. Breakfast options were good, very friendly staff at breakfast. Hotel was great! Only issue we had was with parking, there arent many spots dedicated to the hotel. There is a strip mall right outside, which actually came in handy because there are multiple restaurants and we ate there each night of our stay after the parks. Overall I'd absolutely stay here again.
- 5/5
Exceptional
- 4/5
The property was in a mall parking lot!
- 5/5
The pool was closed, but they have a back up plan for that. Pro/con (depending on your sleeping type): the coolers system is loud. That was great for us, but not great for out silent sleeper who had a different room. Cooler worked great though.
- 5/5
Room was kept clean fresh towels every day. Staff were very polite and helpful. The breakfast was fresh every morning and the staff that were taking care of breakfast were very friendly and helpful. We were very happy with our stay and would recommend the hotel.
- 4/5
Hotel was lovely, room was clean and check in was easy.
- 5/5
Exceptional
- 5/5
Yes
- 5/5
The staff was great. The breakfast was extra special. The hotel an pool ata need to be spruced up.
- 4/5
The A/C on the room was extremely noisy.
- 5/5
Excellent service
- 3/5
Our room was clean enough but scrimpy on coffee, holes in comforter on bed and horrible water pressure --- shower was slow and the toilet would not always flush as it leaked and pressure was not adequate. Breakfast was just passable. Coffee in lobby was repeatedly sludge-like --- I don't think they clean the pots. Overall, the hotel seemed shabby. On the positive side, the staff was very friendly and the shuttle to the parks worked well.
- 2/5
While the staff was extremely kind and helpful. The room itself was absolutely disgusting. Outdated and dirty. You can see where they tried to make a times to rectify and it just looks even worse.
- 4/5
The hotel is great and the location is perfect for families. The staff is very friendly and helpful.
- 4/5
Staff was friendly and check-in was quick
- 5/5
Best service, room clean very good ,amazing hotel
- 5/5
Nice place to stay if you can't afford Disney Resort prices.
- 5/5
This Hotel was a nice, clean & friendly place great for anyone!!
- 5/5
Great staff and clean room, the beds were very comfortable!! Thank you!
- 5/5
Breakfast was good and I enjoyed the coffee station being available 24/7
- 5/5
Veronica en el front desk una atención exelente
- 4.5/5
Great breakfast options. It was clean and great value for the money Nothing
- 5/5
Excellent breakfast options, staff was very kind and helpful. Shuttles to the parks were accessible and they cleaned our room daily.
- 5/5
Room was great! Breakfast was fresh and plenty of options. Staff was all friendly and helpful!
- 5/5
Todo el servicio excelente
- 2/5
I didn’t like this property. Will not stay again. Needs to be updated. Facility is old. There was dust in the rooms on the smoke detectors. Carpet need to be cleaned and very bad smell like pets been in the rooms. Bed was not comfortable as any other hotel stays. Upgrade sheets.
- 2/5
Our room was like damp and smelled like mold. We got a room switch but it was with bunk beds which wasn’t ideal
- 5/5
Breakfast was ok some things were rotten or watery
- 5/5
Love the mickey waffles at breakfast
- 4/5
Location in respect to Evermore Parking/had to pay
- 5/5
everything is good
- 3/5
The fan in the bathroom didn’t work and made the floor super slippery. I went to the front desk told them. She said she would send someone to our room with floor mats. We waited an hour and no one came.
- 4/5
“Overall the hotel is good and the staff is friendly, but the rooms had a dusty smell and the breakfast options were not very varied.”
- 4/5
Proximity to WDW Parking was a little questionable. And parking lot was shared with other businesses and congested
- 5/5
Only thing I'd say is the carpet on the floor of my room (517) got a little damp when I turned the air conditioning off, and started to smell. This may just be a climate thing, so keep the AC on a little bit if you stay during particularly humid days.
- 5/5
Staff very kind. Breakfast was good. Very close to shops
- 1/5
From the first moment we checked in the TV didn't work. We called the desk and they sent the maintenance "engineer "😆 with 2 different remotes to try to get the tv to work. He finally was able to turn the TV but the volume didn't work. So the maintenance "engineer " 😆had to come back with 2 more remotes to fix the volume on the TV. The toilet didn't flush properly!! They sent the maintenance "engineer" 😆 to supposedly fix it and it was not able to and we were not offered another room!! The entire stay was a CRAP SHOW!! On top of all of that I had I personal hygiene items missing from my luggage along with my phone and apple chargers!! I reported it to the front desk manager and I am still waiting for a call back from her almost a week later!!! This is a 1and done for me. First time staying in a Marriott hotel and will definitely be the last!!!!!
- 2/5
Room was not very clean, water was turned off in the evening and was off for hours. So we had no shower, sink or toilet.
- 4/5
A
- 5/5
We had a lovely stay! The hotel was exceptionally clean, and the staff were incredibly friendly and welcoming throughout our visit. We also enjoyed the breakfast, which was decent and provided a good start to our day. Highly recommended!
- 5/5
clean
- 5/5
Good location Cold pool water
- 5/5
The staff clean our room everyday,put new towels. We stayed for 6 nights.
- 1/5
The room needs a serious update. The bathroom - you had to hold the toilet handle for 5-10 seconds for it to flush, no exhaust fan, the toilet paper holder was so rusted the roll wouldn’t stay on it, and the shower drain was broken so we had to remove the cover completely for it to drain. The bed was sunken in the middle, years overdue for a replacement, with springs sticking up and the pillows were so bumpy and thin it was easier to sleep without them. Only positive was the AC was on point which you needed in order to dehumidify the room after each shower
- 3.5/5
There was an unpleasant smell coming from air-conditioning and it was impossible to open the window. Not many options provided for the breakfast but very good waffles
- 5/5
We have a great time
- 5/5
Good service
- 5/5
Great location
- 3/5
There were little bugs on the side table and floor. And the toilet was running, we had to open the tank to adjust things so it didn't run anymore. And the bed was not very comfortable, pillows were flat. Marriott hotels are usually pretty good but this one was disappointing.
- 5/5
Clean, comfortable room. Nice breakfast, and great amenities.
- 5/5
Great service and accommodations
- 3/5
Very old room and the room had hallways had a weird smell. Breakfast was good and the lobby smelled great
- 4/5
Staff very hood, room clean and comfortable. Good choice at breakfast with plenty of food avaliable
- 3/5
Room, washroom, breakfast
- 5/5
Yes we like the area the hotel nice and clean great customer services
- 5/5
Safe convenient
- 5/5
Amazing staff! Great breakfast and well maintained rooms extremely close to WDW
- 5/5
Staff was courteous. Breakfast was decent and convenient. The shuttle was a bonus when it worked for our schedule and the location was close enough to catch an Uber when needed. Overall I would stay here again.
- 3/5
The hotel employees we spoke TO didn’t speak English. Breakfast room seemed too small for the large crowd of visitors. No place to sit, took food back to our room. Only Bold regular coffee, no medium blend. Having someone serve the hot breakfasts was a nice touch. They gave us 10,000 points for the inconvenience on Saturday, although we don’t know how to access that.
- 5/5
From the moment you walk in you smell the clean atmosphere of the hotel. We absolutely loved our stay. Breakfast was wonderful.
- 4/5
Try nice staff, big check in area
- 3/5
Room was fair. Dingey. Clean enough. Some things need an update.
- 5/5
They were so nice. Clean rooms. Great Breakfast. Comfy beds.
- 5/5
Clean room, patient staffer
- 5/5
Room was clean, staff were pleasant and accommodating. Hotel was strategically located to stores and restaurants.
- 1/5
Our group of ten booked a five‑night stay at this hotel. Although we arrived early and appreciated that our luggage was stored, the situation quickly deteriorated when we returned to check in. We were informed that one of our reserved rooms was no longer available, and two members of our party were told they would need to stay at another hotel 30 minutes away. This was especially inconvenient as we had early morning plans the next day. Management was unavailable, and no proactive solutions or compensation were offered. Later that night, another serious incident occurred. A guest was mistakenly given a key to the room where my daughter, son‑in‑law, and three granddaughters were sleeping. The person opened the door, but thankfully the security latch prevented entry. This was extremely distressing for the family, especially the children. The following day, the same room had a plumbing issue with only scalding hot water, requiring yet another room change. Overall, our experience was extremely disappointing—from the overbooking, to the security breach, to the lack of meaningful response from staff. When I submitted a review to the hotel directly, the reply was a generic apology that did not address any of the issues raised. Unfortunately, based on our experience, I cannot recommend this hotel.
- 3/5
Overall I would choose to spend a little more on a different hotel next time as this one just was not even worth the price as it was.
- 5/5
Thank you!
- 5/5
Staff great
- 5/5
A very friendly staff and clean hotel
- 2/5
Room needed updating. Safe didn’t work and was unable to get a new one. Room had a bad smell when fan was on. Pool was very basic
- 5/5
Everything is excellent. Clean rooms, nice staff, shuttle service.
- 5/5
Clean room, breakfast and shuttle to parks
- 4/5
The staff was polite and helpful. The breakfast was good and the surrounding area was safe and had convenient restaurants.
- 5/5
Anaya at the front desk was wonderful. Room itself was nice, clean. Breakfast was very good. Loved the Mickey Waffles!
- 5/5
Clean room! Staff was very friendly!! Breakfast was awesome!
- 4/5
Good location
- 3/5
You get what you pay for. It’s a budget hotel, so you get budget amenities. There was an odd smell in our room and it felt a bit musty. The room was old and dated, and the pillows were paper thin. Not a great night sleep, but it did the job for one night.
- 5/5
good place, kind staff
- 5/5
Everything was very clean and it's very near everything important in Orlando.
- 5/5
Will recommend
- 2/5
Overbooked and too many people. subpar breakfast which is cut off exactly at 9:30am when it was a holiday weekend.
- 4/5
Staff is wonderful, as always. I stay here frequently and I appreciate free parking and clean rooms. The bummer is the plumbing is problematic, water pressure makes every flush a challenge...pro-tip : use the waste bucket for better results.
- 4/5
Friendly staff
- 1/5
Expedia informed me that they booked a king size bed and sofa bed and they really only booked me a king size bed. NO SOFA BED. We had to switch to Two Queen beds non accessible room. And I asked to be booked at the other Fairfield inn on Vineland Rd and they booked me at a different Fairfield inn. Lots of running around trying to correct our stay. Very frustrating!!!! What can Expedia offer me for my disastrous event?????
- 1/5
We didn’t enjoy our stay. We had no hot water for 2 days. We were told it was fixed when we returned at night to the hotel the second day, but it was not fixed. Cold showers the next morning again. We asked to change rooms. We were not offered any compensation for any of the problems. The hotel manager said she would contact me via email and she never has. The hotel is in much need of repairs. Just a few examples: the dresser drawer had to be held shut with a chair placed in front of it. The room we moved to had a clogged sink. The license frame in the elevator was being held to the wall unsuccessfully with electrical tape. A front desk staff was rude, never offering an apology for the inconvenience of having no hot water, having maintenance in our room for an extended amount of time, nor changing rooms. She also locked us out of our room, canceling the key card when we still needed to remove our luggage. I would not recommend this hotel.
- 1/5
It was very dark at the entrance and sketchy ppl in the parking lot where guests are intended to park. We felt unsafe anytime we were in the parking lot and were thankful to leave the next morning. Facility also needs a good update. Felt old and kinda dirty.
- 3/5
The staff was amazing! The hotel was outdated and the room old
- 1/5
Amenities were dated. AC system is loud, decreases sleep quality. Pillow is way too soft, almost non-existence. Aside from that, location is good. Convenient.
- 4/5
The breakfast menu always was the same
- 4/5
Breakfast was meh. Staff was very nice & helpful.
- 5/5
Room are clean
- 5/5
Outstanding experience overall. The front desk staff was patient, extremely informative, and very helpful. The hotel was clean and the free breakfast was appreciated. We would stay here again. Just wish there was a shuttle from the airport.
- 5/5
All was good no complaint.
- 5/5
Staff was very helpful and pleasant to talk to
- 5/5
Volveré pronto xq me encanta la ubicación muy cerca de los parques y los Moll para ir de compras.
- 4/5
Hotel could use a refresh, but there were some nice perks - we enjoyed the coffee and cucumber water in the lobby, took advantage of the free breakfast a few days, and found the pool enjoyable. Temperature was a bit variable through hallways and ventilation left a bit to be desired - our room on the 5th floor somehow still got the smell of breakfast meats and waffles every morning?
- 5/5
Clean and convenient area! Great housekeeping
- 5/5
Excellent stay. Wonderful hotel to stay in Orlando.
- 5/5
Everything is good.
- 3/5
Veronica was very nice at check-in desk. Room was average. The lobby was half closed and not accessible in the evening, which was important for our party of six staying overnight. Would not book again.
- 3/5
Staff is friendly and cordial. The walls are very thin and the beds are very uncomfortable. Ok, for a one night stay.
- 3/5
Room bathroom exhaust fan did not work. Room phone did not work. Did not get fixed even after complaining about it multiple times. There r shuttles to Disney park but timings are not great. Staff is polite and friendly. Breakfast is same everyday.
- 5/5
The room was comfy and clean. Breakfast was amazing, especially the waffles. Everyone was friendly and helpful considering our stay was during New Years Eve. This is the hotel our family stays at for all our Orlando trips.
- 5/5
Nice
- 5/5
Great location, close to parks. Clean. Breakfast was great.
- 5/5
The hotel was close to attractions/restaurants/transport. I also really enjoyed the breakfast, which made the stay even better. Overall, I had a fantastic experience and would recommend this hotel to anyone visiting the area. I look forward to staying here again!
- 5/5
YES IT WAS SPOTLESS
- 5/5
We loved this stay. Everything was great including staff, room and convenient surroundings. Definitely worth the visit
- 4/5
Staff was fine. The breakfast man was great! “Welcome to breakfast !” He was so welcoming. Rooms could have been cleaned better during the day. Overall great stay.
- 5/5
I really like having stayed in your hotel, we love Fairfield, 1000/10
- 5/5
Good clean hotel with free breakfast . It was great experience
- 3/5
Room phone not working. Room bathroom exhaust fan not working.
- 2/5
Our biggest issue was extremely stressful: our car was towed overnight because the front desk did not give us a parking pass during check-in. We were checking out at 4:00 AM to drive back to Ontario, Canada, and discovered our car was missing. Traveling with kids, this caused major stress and set us back significantly on a long drive home. This should never happen due to a staff error. Breakfast was also very poor. There was very little food available, and by 9:00 AM, the only items left were eggs and sausage. I didn’t like that someone was serving the eggs and sausage instead of guests serving themselves, which caused delays. The line for the DIY waffles was very long, and overall the breakfast area felt unclean and disorganized. Because of the location, condition of the hotel, poor breakfast, and the serious parking issue, I do not recommend this hotel, especially for families or anyone on a tight travel schedule.
- 4/5
entrance snores good, good food, the only thing that happens is the key always won’t worked but over all it’s good place and had a good Asian buffet, pizza place, kfc, Pizza Hut, Wawa, dollar tree that you can walk a few steps .
- 5/5
Excelente opción y súper centrico
- 3/5
Fair for the price but I’ve had better experiences at other Fairfield locations.
- 4/5
Morning Front desk staff and Management was very friendly and helpful. Would definitely pick this hotel as my go to place to stay.
- 5/5
Cleanliness and staff
- 1/5
We had to switch rooms because the air didn’t work. No one came to fix it. The rooms felt neglected. They would not let us move our reservation to a different date even though we had a tragic sudden death in the family.
- 3/5
It was adequate for our needs. They did run out of breakfast items and didn’t replenish.
- 5/5
Location, room was cleaned daily, free breaksfast
- 5/5
Clean room, great breakfast!
- 4/5
The staff was great and the room was clean. **be mindful that the parking permit must be placed in the car immediately and not (when you can). Your car will be towed one hour away.
- 4/5
Room was clean. Sheets were on the cheap side and stiff. Did not eat breakfast, only stayed 2 nights.
- 5/5
So far this app for Hotels.com is very useful
- 1/5
The property and room were subpar.
- 5/5
Constantly cleaning hotel and great breakfast options
- 4/5
Clean room
- 5/5
The rooms were very clean, staff was very accommodating, and the location was perfect for Disney!
- 5/5
Great place for the price
- 3/5
The hotel was a decent stay for a budget trip, but be careful if you do not have a car. we stayed at this hotel primarily because of the shuttle service to the parks, but it seems that the shuttle never existed. We did not have a car so we were relying on the shuttles which never came. Even though I complained to the front desk staff about this, I was told there was nothing they could do since the shuttle company is separate from the hotel. I tried calling the number for the shuttle, but it went straight to voicemail every time. We ended up having to take Ubers each time, which I feel that I must be compensated for since the free shuttle service was listed as being part of my hotel stay but I had to pay extra to get to the parks. In all, the hotel is not bad just don’t rely on the shuttles.
- 3/5
Walking distance to stores, restaurants and gas station. Beds were comfortable. Best of 3 hotels we stayed in on trip. Close to Disney Springs. Checked in early after long trip was helpful. Glad they had room to accommodate. Lady checking in was very nice and helpful. Thanks you.
- 3/5
Not many options are available. Very limited supply and also you will be getting same breakfast on everyday.
- 5/5
Every thing was very good
- 4/5
The front desk staff was welcoming and helpful when my car was towed.
- 5/5
Todo muy limpio, las habitaciones con buen olor , muy agradable el personal del check, recomendable 🤗
- 5/5
Really liked the split of living room and bedroom Amenities are good and staff is very polite Few Breakfast options can be added There are many good restaurants nearby offering multiple types of cuisine - Italian, Mexican, Indian etc.. Enjoyed my stay
- 5/5
I have stayed here many times before and really enjoy the area plus being close to the parks, I feel they have fair rates being so close to major attractions. My room was great but there was a stain on one of the towels, but the front desk was happy to send up new ones. Overall a great spot, I’ve recommended it many times.
- 5/5
The breakfast was very good. The staff was very helpful and friendly.
- 3/5
Choices are limited
- 5/5
Perfect
- 4/5
Hotel is starting to show its age
- 5/5
very clean, good location everything you need is close to & breakfast was the best 100%
- 4/5
We stayed for 4 nights and were very pleased. The location is close to the parks, and ride share fares were inexpensive. There are a good variety of breakfast items that we enjoyed each day. The room was clean, the employees were friendly, and the bed was comfortable. There are a several restaurants and a Wawa within walking distance. We would definitely consider staying here again.
- 4/5
Perfect location to stay outside disney resort to visit parks with reasonable prices.
- 4/5
Room was clean and staff was fantastic. Breakfast was great. Easy to get to. Stayed one night before checking into Disney hotel
- 1/5
First, my itinerary listed the the wrong Fairfield Suites. They didn't have my reservation and sent me to a different one. When i got there I didnt have my drivers license with me and they would not accept a photo of it that I had in my phone. My friend had to rebook with her I D and I had to pay a second time with my original credit card. I expect a refund of my original booking.
- 5/5
Very nice room and clean
- 5/5
Love it. Very nice receptionist
- 4/5
Front desk was amazing! The breakfast was hot and good. Staff could not keep creamers for coffe full. And would only serve a small helping of food and seemed to get irritable when you asked for more on your plate.
- 4/5
staff was nice
- 5/5
The room was clean and spacious. The morning breakfast was great and overseen by a delightful server. The hotel had shuttles to the theme parks which were timely and comfortable.
- 3/5
La estadia estuvo ok. El desayuno es lo mismo todo los dias, por lo menos deben colocar otra forma de hacer el huevo ya que siempr era revuelto. Deben colocar huevo hervido o tal vez frito. La habitación poca iluminacion, muy frias y un poco de mantenimiento. Las bañeras resbalan demasiado de mucho. Lo demas todo ok
- 5/5
Courteous person, clean room.
- 4/5
I slept pretty well. Bed was comfortable and pillows. I didn't stay long enough to take in any other of their ammenities like the free breakfast. I'd stay with this hotel again if I needed a place to land.
- 4/5
The staff was so friendly and helpful.
- 5/5
Everything was perfect
- 5/5
Very good
- 5/5
Wonderful staff and good breakfast
- 5/5
Good
- 3/5
Staff was good as was breakfast, but our room wasn’t the best. The bed was not comfortable and tilted down toward the wall. The pillows were horrible too. The carpet was damp and had a chemical feel to it. It was gross!and
- 5/5
Clean . Spacious ..nice staff
- 5/5
M
- 5/5
My check in employee was fantastic. So friendly and helpful! She is a credit to your company
- 4/5
Clean
- 3/5
Ice machine broke. No freezer. And smelt like a shoe
- 5/5
Convinient location and they have free transportation to the parks
- 4/5
The room can be better cleaning!
- 1/5
We made the reservation and paid for it , but we arrived at the location midnight and they had no room for us, they overbooked and had to send us to another location 40 min away 😡😪
- 3/5
Staff was great. Room was clean. Breakfast could be better, same stuff every day.
- 2/5
The a/c stopped working during the middle of the night and the room smelled like humidity.
- 5/5
Everything went well above my expectations
- 4/5
I really enjoyed my stay. The breakfast staff was nice but pretty slow at refilling food.
- 3/5
The TV rputer in the room was not working both nights.
- 3/5
Staff were pleasant and beds were comfortable. Older building, Bathroom is outdated and had poor plumbing. We had several issues with our toilet. We had to take freezing cold showers before going to Disney for the day. Conveniently located to Disney and affordable.
- 4/5
AC units are so loud in the rooms that it makes it difficult to sleep
- 4/5
Good l will stay again
- 3/5
However, the room needs a good cleaning and updating. It looks like they put down laminate floors which is great but the mattresses should be flipped/replaced; ours had body molds which we fell into. We did not have hot water, just Luke warm The WiFi was completely free, no password, no protection and since the hotel is on a main road surrounded by local restaurants and gas stations, we did not connect to the internet for security reasons. And parking was terrible. Overall, we stayed 2 nights, survived and will probably not choose this hotel a second time.
- 5/5
Great staff, hotel was very clean, location and access to restaurants and food was amazing.
- 5/5
The staff
- 5/5
Everything was good, however, parking during peak days can be challenging. Staff were wonderful. Would like to recognize Glenda and Angela, they were great!
- 5/5
Front desk was amazing and professional.
- 5/5
The check-in staff person was amazing. Won some extra points from Marriot and got water and cookies.Hotel was well kept, very clean and organized.
- 3/5
Room was clean, needed some updating. Had an issue with bed linen first night but when brought to front desk staff and managers attention it was quickly resolved in a timely and kind manner!
- 5/5
Yes
- 3/5
Was fine for my overnight stay
- 5/5
The staff is very kind. They offer bottled water with your stay, which after a day at the Disney parks, is greatly appreciated. The breakfast is very yummy compared to other hotels I've stayed at before. The noon check out time is wonderful for someone who likes to sleep in.
- 4/5
The rooms needs to be more clean but the staff was really nice the lady at front desk was really nice.
- 5/5
Clean room
- 5/5
Room was clean. Breakfast is always great. Only complaint and this was the first time it’s ever happened in the 6 or so times we have stayed at this location - tv had issue and it kept going dark after 10 mins. Turns out it seemed to be a 4th issue bc other people complained about same issue.
- 5/5
La habitación súper limpia, lugar cómodo y acogedor. El personal fue muy amable en todos sus aspectos. Volvería nuevamente.
- 5/5
Good clean room. Very nice and sweet staff. Breakfast was good especially the Mickey Mouse Belgium waffles! Pool was dirty and didn’t get to go in. Disney shuttle bus broke down in the middle of the highway and ended up having to get an uber. Waisted time waiting on the side of the road for them to tell us “your guys have to call an uber to get to the park AND I had lightning lane scheduled. Extremely disappointed and upset.
- 4/5
Has a TV issue in the first room. Moved to second room and everything was fine.
- 5/5
Good hotel, good service and good breakfast
- 5/5
Room and facility was very nice. Mattress was extremely comfortable! Staff was very courteous. Would definitely stay here again.
- 3/5
Everyone was nice except the lady at check in didn’t talk much at all and was very disgruntled about her management. The room could have been cleaner and needs updated. One night construction outside our window made it hard to sleep all night until about 5am
- 5/5
Deberían de variar un poco el desayuno, solo huevo revuelto todos los días, salchicha y carne..
- 3/5
Staff and room service were very good.
- 5/5
Yes
- 5/5
Great hotel great price
- 5/5
Every staff member i talked to was amazingly kind and helpful! Hotel was very very clean. Some features in the room were dated but still in good condition (older tv in bedroom). Bed was pretty comfortable. And good location, only a few mins to disney.
- 4/5
Clean room and friendly staff. Shuttle service is a scam however and not worth it. They stop at a lot of different places before your desired destination and waste your time.
- 5/5
Everything was amazing!
- 5/5
Amazing staff, everyone was so kind and inclusive and went out of their way to accommodate our needs. The breakfast was delicious, warm, and had a great variety- waffles, toast, fruit, bacon, eggs, porridge, sausage, etc, etc. Location was a short drive to magic kingdom and a few min to disney springs.
- 5/5
Amazing staff, great service, breakfast
- 4/5
The room I was initially assigned did not have a safe box, which I found unacceptable. However, the front desk attendant was very helpful and the second day promptly assisted me in relocating to another room that included one
- 3/5
The hotel was not as nice and large as pictures made it seem. Staff friendly and place clean. Had to pay $5 a day to park.. not cool. Close to everything, which was worth it.
- 2/5
A estrutura de café da manhã e toda a equipe de funcionários do hotel estão de parabéns. São super atenciosos e prestativos, mas minha nota baixa se deve ao mal cheiro no quarto que me hospedei. Reservamos um quarto double queen bed. Ja me hospedei mais de 20 vezes na rede Farfield em algumas localidades do USA, e sempre gostei muito das instalações e staff, mas dessa vez realmente me surpreendi com a pessima qualidade da habitação que reservei. Precisa uma reforma urgentemente, o que presenciei não reflete a qualidade da rede Farfield.
- 5/5
The room was clean and spacious, the staff super friendly and welcoming, we had so much available for us for a comfortable stay. Breakfast was available and it was delicious. What stood out for us was the pumpkin spice Mickey waffles!!! So cute!!! Water and coffee was available 24hrs at the lobby, Our room was kept tidy and clean by housekeeping staff. Pool and gym are was nice and clean as well. We did have light fixture not working, and body wash fixture fell off the wall but that was quickly resolved. Overall a great stay.
- 5/5
Room was very clean and comfortable
- 5/5
Excellent
- 2/5
Felt dirty in general. Bathroom ceiling tearing off. No clean towels - had to wait for some to be folded and brought to us. Limited shuttles to Disney parks - misleading info
- 5/5
Got there early and they were able to accommodate with getting a room before Checkin time
- 2/5
Everyone was nice but my room was kinda gross. Walking into the bathroom, just the dirt my feet gathered from the carpet was making the floor dirty. The baseboards and all the nooks and crannies were grimy. It needed a deep cleaning not just a once over.
- 5/5
Clean room, easy check in
- 4/5
Good place to stay
- 5/5
Breakfast was better than average. Room was clean and quiet.
- 4/5
Wish pool was more available
- 5/5
Good time
- 4/5
The front desk staff was always friendly and heloful. Every morning at breakfast l, we were greeted "welcome to breakfast". Love it! The location was close proximity, the free shuttle was inconsistent or packed. We opted to Uber to the parks for $8-10 each way. So easy and worth it. Room was clean, couls have use some update but overall, cold a/c and bed was way to soft. Overall a good stay!
- 5/5
We stayed in a first-floor wheelchair-accessible room conveniently located near the breakfast area. The property is very accessible and close to restaurants, the freeway, stores, and gas stations. The location is convenient, and the staff are friendly and helpful. The only thing that they don’t have is laundry room they said they are on the process of upgrading it.
- 3/5
Older property did not meet brand expectation. Bed lumpy and rust on the bathtub is always an issue. Only stayed 1 night and left. Staff was very good and understanding. Said the property was slated for a full remodel around the first of the year and refunded me for the night we did not use.
- 1/5
Staff stated they could not do a room change because I booked through a 3rd party. Room was dirty with a foul smell( dirty wet carpet smell and cigarette smell) .
- 5/5
Menu needs variety
- 3/5
Baño resbala
- 2/5
There AC unit in my room was noisy and there was a humidity smell on the ailes, the person serving the meal in the canteen was not polite with everyone, it is something that can be improved however my staying was not bad in the hotel.
- 5/5
Was above standards
- 5/5
Affordable rooms with friendly staff, free breakfast and having a fridge and a microwave is a great bonus too.
- 5/5
Great hotel for a simple stay. It made pur vacation affordable. Free parking, breakfast, and free shuttle to the park. Be sure to ask about shuttle times. Shuttles have very limited times. One ran at 7:45 and then next one was 2 hours later; same in the evening. And the evening b us left the park precisely at 9pm. Do not be late! All if the staff was very friendly.
- 3/5
Air conditioning was weak, carpet was old, areas of the room were redone, but others were well aged. We had reserved a room with 2 queens and a pull out sofa. We only got a room with 2 queens and they brought a roll out bed. We got a refund of $20 for the room price difference, but it was a rough night sleeping. It could’ve been a mix up in how Expedia transmitted the room request because our reservation was clearly made for that specific room, but the Expedia receipt just said “multiple beds”. Staff was all very nice though, even late at night.
- 5/5
It smelled way too humid inside the room
- 4/5
The room was nice but the shower didn't have hot water.
- 5/5
Clean room and love the option of shuttles. Also in a shopping plaza was convenient.
- 5/5
Clean room. Friendly staff. AC was working.
- 5/5
Front desk employee was one of the best I have ever had the please of doing business with! SHe is a huge assest for your company.
- 5/5
Clean room
- 1/5
The room smelled really bad. Despite the air conditioning temperature being set at 68 degrees when we arrived, the room was extremely damp to the point of the carpet feeling damp. I wouldn’t take my socks and shoes off because the carpet was nasty. The tub and shower had obvious repair patches and the caulking was cracked and peeling. To top all this off, there was a live roach on the inside door lock! It was the type of roach that multiplies and infests….not a palmetto roach that sometimes finds itself inside. This type of roach is a problem. We will not recommend this hotel and will never stay here again. It’s a shame because the location is awesome.
- 2/5
The hotel places caution tape around all seating areas so you can’t sit anywhere in the lobby. Our room smelled like feet and had other people’s hair all over the bathroom and shower.
- 4/5
Clean room. Better than average breakfast. Convenient shuttle to Epcot. Very friendly staff. Ice machine on our floor was not working.
- 5/5
Great
- 5/5
Nice staff check in was quick acknowledged me as a Marriott member.
- 5/5
Great place to stay away from the expense and chaos of some of the Disney properties. Was attending at conference at Disney and rooms were way too expensive. Definitely stay again when I come back to Orlando on business.
- 4/5
On our return trip, the rolm that we had booked was unavailable. I booked a room with two queen beds for myself and my son. We had acroom with one king bed and the sofa bed wasn't made up with bedding. This was not ideal. I explained this to the receptionist and all she said was that it wasn't the hotel's fault, it was the third party that we booked with. The location of the hotel was fine and we only stayed for one night so it was ok. The breakfast was good with a variety to choose from.
- 3/5
Sink leaked in the room and shower didn’t drain not very hot water
- 4/5
Me hospedé por 3 noches con mi familia y es una excelente opción para estar cerca de los parques de Disney habitación limpias buen servicio a la habitación el personal son muy atentos y amables. Los 3 días desayuné con mi familia y la comida está muy bien quizá podría a ver un poco más de variedad pero estuvo excelente en general es una muy buena opción !!
- 5/5
The staff was very helpful, the breakfast was great.
- 5/5
Staff are very friendly and the breakfast is great.
- 4/5
The room was outdated and in need of repair. The A/C was iffy, the toilet would not flush, the tub bottom was curved making standing unstable. The hand rail in the shower was loose. They also want to charge a parking fee for self parking when they share parking with a strip mall.
- 5/5
Very near a small shopping center with a few restaurants and a Dollar Tree. Stayed here for three nights to go to theme parks. Very convenient. Wonderful breakfast daily.
- 3/5
Charged me for 2 waters and a mediocre cookie
- 4/5
Shops near by, good location. Hotel can be improved though. Lots of guests were complaining of issues when we were waiting to check in.
- 5/5
The staff was so kind and helpful
- 5/5
clean and comfortable room. Very convenient location.
- 3/5
Air conditioning unit in room not working had to change rooms. Rooms are old and need to be update liked it was clean. Staff nice, hotel clean but need updating in rooms paint and doors are cracked and chipped furniture broken and pealing.
- 5/5
Great place to stay! Very near Disney
- 5/5
Amazing
- 4/5
The room and hotel was clean and nice. The only issue we had was the fire sprinkler was located above one of the beds and it was dripping water on the bed.
- 5/5
lovely spacious clean room, breakfast excellent , very friendly staff ,
- 3/5
Staff was amazing and helped us with any issues that arose. 1st room assignment in room fridge didnt work nor the ice machine for that floor. Reassigned to a 2nd room that smelled of mold/mildew. Reassigned once again to a 3rd room that was pleasant for the most part. If returning to this vicinity, probably would NOT stay here again.
- 5/5
Great service
- 4/5
Could use more options for concession area
- 5/5
Great
- 5/5
Room is clean and spacious. There is restaurants and supermarkets nearby.
- 5/5
Todo muy bien
- 3/5
The bathtub filled with water, and the water from the sink came out with bad smell.
- 5/5
Restaurantes, cafés, supermercados súper cerca. Vale completamente la pena por el precio y su ubicación.
- 4/5
Very good location and convenient to get around. Room was clean and comfortable
- 5/5
Clean Room
- 5/5
Clean room, very friendly staff
- 3/5
Ok
- 5/5
Breakfast was mediocre transportation very good parking was free really an outstanding value
- 1/5
The customer service doesn’t work .
- 3/5
We found the hotel to be very clean, and the staff were exceptionally professional. However, the one issue that prevented us from giving a higher rating was the condition of our room. It had a strong humid smell, and the carpet appeared quite old and in need of replacement. Thank you for your attention to this matter.
- 4/5
Nice place!
- 5/5
Absolutely loved the staff at this location. Everyone was so kind and helpful. Also, it was so close to Disney. The room was clean. Would definitely recommend this hotel.
- 3/5
staff was not very friendly, breakfast buffet was fair
- 4/5
Parking not ideal. Room a bit worn down. Breakfast was good
- 5/5
The rooms themselves could use some updating furniture wise. Other than that, great experience, friendly staff and clean!
- 5/5
Everything was excellent
- 5/5
Nice facility, well taken care of, breakfast was good as well.
- 4/5
The property was clean convenient being very close to the parks with friendly staff.
- 4/5
Good
- 5/5
We have stayed at this facility multiple times over the last several years and have never been disappointed. Convenient to Disney, free breakfast and Internet. Very friendly staff.
- 3/5
Andrew at check in was great. The room was just ok. Could use a good cleaning. The rugs were old and some mildew near the air vents which upset my allergies. The bed was comfortable. The AC was very loud! We had no hot water and when I told the night time front desk staff he said they were aware of the problem but there was no resolution at that time or the next day either so our entire stay was no hot water. My friends were on a different floor and they did have hot water? Breakfast was good for a free breakfast a lot of options. There is a shuttle to the parks but very limited. Great location there are restaurants and a Wawa in walking distance. Overall did not live up to the expectations I had based on the reviews. I personally wouldn’t stay again.
- 5/5
Only negative was having copies of The Epoch Times right on the front desk check in counter - being confronted with a extreme right wing, conspiracy theory, anti-gay paper run by a foreign cult leader was jarring & distressing…
- 5/5
This property was fantastic. Super friendly staff, good sized rooms and there’s plenty to do and eat in the area. They have shuttles to take you to the park & if the times don’t work for you a Lyft or uber will be max 15$ & $5 min. Everything is fantastic especially for the price, would def stay here again
- 3/5
Was ok...
- 4/5
Cons: AC is pretty noisy. In the middle of night around 2:30am their alert sounded lasting for 15 mins and woke us up due to their system issue.
- 5/5
Great location, amazing staff
- 5/5
Front desk was amazing and professional! Carmen was her name, just very helpful and polite.
- 5/5
The bathroom needs more clean
- 5/5
Property was in a safe and quiet area. The hotel staff was great.
- 4/5
This location was ideal, with restaurants and shops just a short walk away. The lobby was inviting, and the check-in process was seamless. The staff was incredibly friendly and accommodating. They also provided valuable information about free parking for Marriott members, as well as complimentary shuttle and Lyft services for those not using the shuttle for a return trip. Room Comfort and Amenities The room itself was spacious, featuring a separate living area with a large screen TV. It was clean and comfortable, with convenient amenities in the bathroom, including soap, shower gel, and hair products. Although we only stayed for two nights, our room was cleaned, which was a nice touch. Upon request, I received two blankets without any hassle, showcasing their excellent service. Breakfast Experience The customer service here was the best I've experienced in a hotel, hands down. Breakfast was warm and satisfactory, offering a wide range of hot and cold options. I recommend heading down early, as it can get quite crowded after 8:00 AM. Minor Drawbacks While there were a few drawbacks—specifically, the air conditioning was noisy, the water temperature didn't reach my preference, and the rooms felt a bit dated—the overall experience was enjoyable.
- 4/5
the room was good but need updated the bathroom
- 4/5
I didn't like the annoying concierge lady. We were on the road for 6 hours and first thing we were greeted by as someone was trying to sell us something. The rooms are clean but they are so old you have to keep the AC 60 not to smell the malt. The front desk lady and housekeeper were nice.
- 1/5
A black purse with electronic items were left in my room. Maintenance and house keeping were in my room that day and now my items are gone! I spoke to the front desk, they were not overly helpful. Searched my room and couldn’t find anything. Told me they couldn’t do anything u til manager showed up 2 hours later. I have a flight to catch so I asked the front desk to have the manager call me asap. 45 min after the manager was supposed to come in, no body called me. I called and the manager has no idea of the incident. She was supposed to send me a list/stolen item form. Over an hour later, she didn’t. I called again and she said she didn’t realize I wanted it right away. There’s an urgency there because it’s my purse! I still have not received the form to fill out. I’m also filing a police report. Staff are not helpful.
- 5/5
room was a bit dated but comfortable. Breakfast was great with scrambled eggs, sausage, bacon, cereal, waffles, bagels, toast, and even cupcakes
- 4/5
Staff was very nice and accommodating. Breakfast was good. Parking was easy and the location was convenient for accessing the theme parks.
- 5/5
Good
- 5/5
Convenient and as expected
- 4/5
Very friendly people
- 5/5
Excelente atención del personal buenas instalaciones y super bien los desayunos , lo único a mejorar son el olor de humedad de las habitaciones y la limpieza de los baños
- 1/5
Didnt get to check in cause we were too early even though i called ahead of time
- 1/5
The room smelled musty, the furniture was old and ugly, the mattress was very soft, and the bathroom was ugly. The walls of the room were also unattractive. I honestly do not recommend this hotel. However, the staff was very attentive and helpful
- 5/5
Good location. Good gym. Friendly staff. Close to Disney Springs.
- 5/5
Everything was ok no complaints
- 4/5
Nice hotel, transportation to theme parks convenient, friendly polite staff.
- 5/5
Good place
- 4/5
My stay was great.
- 5/5
Great staff at check-in and check out.
- 5/5
Good. Really good.
- 4/5
The property is clean, staff is good, rooms are showing wear. Property needs updating. The parking lot is not the best. Free breakfast is nice.
- 2/5
First time I stay in such a crappy room.
- 5/5
It was an amazing stay
- 5/5
Family friendly , good pool, pet friendly , clean room , great service , excellent location for easy acces to the parks.
- 5/5
Staff made the experience great and overall great hotel
- 5/5
Staff is extremely friendly! I’ve stayed here multiple times and have never had a bad experience
- 5/5
Great staff
- 5/5
Clean!
- 3/5
It was basic, needs tech refresh and breakfast needs to be upgraded
- 4/5
Clean room but air conditioning could have been better. The room was cool but not cold even being on all day. Other than that, great stay
- 5/5
enjoyd the whole stay
- 5/5
Great stay!
- 4/5
Close to Disney. Parking was actually free no charge like it stated. Breakfast was good.
- 4/5
The pool was down that week. Breakfast was good and guy serving was upbeat! The housekeepers came in daily to clean our room. Nice place to stay.
- 5/5
Nice place
- 5/5
I had a very comfortable stay with no trouble taking a rest when it was that time.
- 5/5
Very good experience
- 5/5
Great staff
- 4/5
I would say it is one of the best affordable choice for the hotel near Disney land, free shuttle bus, free breakfast. I recommend you to stay here if you don’t mind property condition like old door(hard to open, at first I thought I was locked outside lol) I saw a piece of hair on new bath towel as well but I didn’t complain anything since overall it’s quite good, breakfast was great , some stuff had shown me some attitude through their face but quickly got back to service smile lol I almost angry but since they were back to normal quick Iw I’ll just look away. Overall it’s a good hotel to stay and save your budget for the trip
- 4/5
I hated that there was a parking fee of 10$/day that I was sadly not aware of. Parking lot was even in a strip mall and very dirty, so charging for something like that is absolutely unacceptable.
- 3/5
The pool was close every-time in 6 days. The breakfast was aceptable. Close to everything.
- 5/5
This property is amazing, it’s near all the parks, the staffs are respectful and I stay here every time I go up to Orlando.
- 1/5
Honestly very bad customer service, they charge for parking and a deposit of $50 per room and offer breakfast and do not comply, my deposit is still waiting to be refunded. They don't meet expectations...
- 5/5
We love the property and staff
- 3/5
Staff were friendly. Shower was Luke warm at the hottest it could go.
- 1/5
Also parking is shared with the businesses so it makes it difficult the find at certain hours of the day. Would never come here again
- 4/5
No frills hotel