Courtyard by Marriott Lake Buena Vista at Vista Centre

Staff not that great even breakfast use to close early then time

My daughter loved the pool. I loved the vibes. The staff were very friendly. That they didn’t have complimentary water bottles at least. Maybe I’ve been to other hotels where they do. So I had to go all the way to the lobby because there weren’t any vending machines on the hallway. And our closest elevator was out of order during our stay. Another disadvantage was that they don’t have a phone at the restaurant/bar so I couldn’t order by phone and then just go pick up when ready. I had to go down, order, go back to the room, then go back to get our food. But the food was delicious specially the personal pizza and chicken tenders, so it was worth the hassle. We ordered from there almost every night during our stay.

Exceptional

Location It’s ok for the price and the room itself

The room had a strong odor in the bathroom and in the living/kitchenette area as if it had very recently been fumigated for an insect infestation. We had to call down for additional towels, toilet paper and because there was an empty tissue box left in our room. When checking out, a woman arguing with the front desk over a $20 hold on her card and another woman was trying to walk her luggage behind the front desk by herself. The staff did a great job redirecting and maintaining professionalism on both counts. Unfortunately our family will not be back because of the room itself as it was a huge disappointment.

Very good place to stay with family and friends

Clean room

Condition and cleanliness was greatly lacking. Our hotel door was broken so we have to shove it multiple times to get in or out. There were multiple stains on sheets and blankets and the overall atmosphere was bleak. The staff however, were extremely kind.

Good

Another unpleasant thing was we heard a baby crying next to our room at night and early morning almost everyday, very annoying. I made a complaint to Front desk, Maurice, on the check out day, gwhich he apologized and said that I should let him know right when it happened, so he could change the room for us, so this was a thing that I liked.

The property was beautiful. The staff was extremely helpful and accommodating. We checked in for a Disney stay. They shared that shuttle service was offered. Also, vouchers toward snacks were given. The hotel room has a fridge, microwave, and is very spacious. I did not get to experience the courtyard and pool but it was beautiful. We did the breakfast buffet which was delicious and worth the price.

Only complaint I have and I believe it’s mostly Expedia’s fault is that it advertised the queen bedroom as Breakfast included when it didn’t include breakfast and we did not choose the King bedroom for this reason.

Exceptional

Great place to stay. Our kids loved it and didn’t want to leave. Super spacious and perfect for a family of 6.

Exceptional

Clean and pleasant stay.

It was nice

Exceptional

All was good and clean. The sofa looked dirty. I turned the cushions over and did not use the little ottoman. The mirror light is not work. Beds were good.

Clean room, and very helpful staff.

Easy check in - love the balcony room option - 2 pools are great - on site bar never seemed staffed

Great hotel and convenient location

Front desk staff is amazing, breakfast bar is not the best, chaos all night in room next to us - no one stopped the noise - started @ 1am. Rooms were good, beds comfy.

I live for very nice

Perfectly OK. Bob

The property was amazing, my family loved the big screen. The food was amazing too

The property was amazing, my family loved the big screen. The food was amazing too

Bad customer service. Lousy housekeeping service.

Room was amazing! Great price! All goid. No complaints

All goid. No complaints

Very convenient place to stay near Disney with fun pool for kids

Staff was friendly and room was clean. The only issue was the elevator. It was shaking and making noise when operating.

Exceptional

Very nice hotel! Close to many restaurants and the parks! Second time staying here and will continue to stay!

BEWARE Extremely disappointed. With 100000 hotels in the area. Had I known, I NEVER WOULD HAVE STAYED AT THIS PROPERTY. Upon Check In: Keys did not work Had to go back down through the Pool Area to get to front desk. (with luggage in tow). DUE TO KNOW ONE ANSWERS THE PHONE. No AC in Hallways or Elevator. Once we entered our Rooms there were double beds not the King size that we booked. Property blamed wrong rooms on Expedia (though I showed the confirmation from Expedia. which clearly listed King Rooms) They offered free breakfast to help...and Expedia did refund one night for both rooms. FYI Leaks in the soffit over the window Dirty bathtub Safe broken, requested to be fixed. Was told the next day I needed to be room... Had to carry my jewelry and passport everywhere I should have checked out and found a better hotel. Truly should have got a full refund.

Very good

They pools were great. The food at the restaurant was delicious, very convenient having a restaurant on site. Breakfast was lovely (although not included in the cost of the room). We loved the family room with two queen beds and the pull out couch, plenty of room. Paying for parking at a hotel we are already paying to start at is silly.i felt nickel and dimed, there were also a lot of big greyhound buses taking up the majority of the parking lot on our side of the hotel.

They pools were great. The food at the restaurant was delicious, very convenient having a restaurant on site. Breakfast was lovely (although not included in the cost of the room). We loved the family room with two queen beds and the pull out couch, plenty of room. Paying for parking at a hotel we are already paying to start at is silly.i felt nickel and dimed, there were also a lot of big greyhound buses taking up the majority of the parking lot on our side of the hotel.

My room had a roach on the bed, we were moved from rooms but I was still worried, we were compensated with ice cream. the so called park shuttles only go to Epcot and Hollywood studios, so if you’re thinking of booking to use the shuttles for magic kingdom or animal kingdom they don’t do drop offs there, and the drivers are rude they gave me a hard time especially regarding my stroller and the second driver refused to transport me and my young children, just ended up unerring to and from the parks for the remainder of my stay

The staff was top notch and helpful with anything I needed during my stay. The breakfast is great and the spiked slushes at the bar are delicious. I have to call out they're bartender Owen! He is beyond awesome!! Even locals come to see him because of how amazing he is! Thank you Owen for talking with me this week as I'm dealing with my separation! I would come back to Orlando to just hang with you sir!!

I didn't like how the rooms were set 6 located. I was lost and confused about where to go. There are no luggage carts, so u have to carry all your things back and forth. I was expecting an all indoor hotel.

Disappointing

Breakfast was good and a lot of variety.

Pleasant

good family option, although a little dated. didn't like that they charge for parking

Room was nice and clean. There sofa bed was perfect

Maurice Moore was absolutely wonderful this is my second time staying at property and he has assisted me both times he’s customers service is the reason I keep coming back. Thank you !

The room was clean the staff was great but your hotel could use some updating like the door for the balcony and the shower door and even your iron board it was all hard to open and close like is been overused

The room was wonderful, the pools are great. They had a movie playing every night at the pool. The only issue we encountered was that our door was left open by housekeeping and we were gone all day. Luckily, nothing was taken.

This property is in a great location from Disney. Area is great, quiet, and relaxing. Always look for this location every time I'm planning a trip to Orlando.

The big tv at the pool But in a suit with a kitchenett

Excellent location, friendly staff & clean room

Perfect, everything was clean and perfect for me. Thank you

The room was very nice and it was good pricing I recommend anyone to stay here !

Really comfortable, all of the amenities are great and the team is stunning, especially Mike! They have Shuttles to the parks which really convenient and the value for money is great.

Didn't have breakfast

The big tv at the pool But in a suit with a kitchenett

Superb

I LIKE THE FRONT ENTRANCE OF THE HOTEL, WHERE EVERYTHING WAS LOCATED, AND VERY WELCOMING. I didn't like how the rooms were set 6 located. I was lost and confused about where to go. There are no luggage carts, so u have to carry all your things back and forth. I was expecting an all indoor hotel.

Everything was clean and convenient. Staff was super cool.

Not like in the picture very poor Are they charge me deposits $50? I don’t know why.

Not like in the picture very poor Are they charge me deposits $50? I don’t know why.

Great location and comfortable rooms.

Good

El elevador estaba de miedo … y te avía un prima de hormigas en la mesa del escritorio. Pero en realidad si no tu viera esos problemas .. sería muy buen lugar

Decent place to stay.

The place is perfect for a family vacation Nothing

We did not get any clean towels the whole stay. The front desk never answered the phone when we called for clean towels. We also ran out of toilet paper and was never restocked. There was supposed to be a movie by the pool every night at 8:00 pm and that did not happen either

We did not get any clean towels the whole stay. The front desk never answered the phone when we called for clean towels. We also ran out of toilet paper and was never restocked. There was supposed to be a movie by the pool every night at 8:00 pm and that did not happen either

Room by ice machine so was kept up most of night and early morning, no fridge, sink out side bathroom

Good

Todo súper , el personal muy atento,todo muy limpio.

Great hotel, 9 year old loved the pool with the splash area, made the stay. The bathroom shower in the room was really nice also. There must have been some kind of allergen in the room because it seemed like allergies kicked in when we were in the room for any extended period.

The breakfast

Very good

Great stay

Front desk was super nice, while property was “clean” you can tell it was older hotel with thick layers of repainted paint on the walls to cover up whatever wall stains or to appear nice. I noticed old furniture wit stains around the elevators old rugs in bedrooms.. stained tubs overall just needs a bit of renovations and some TLC. Lobby was nice. Pool area nice. food from bar edible. The hotel served its purpose which was to sleep. There was a one night loud crowd came through and was loud in the halls talking and what not. Good location..Close to restaurants, parks, stores but unfortunately I would not stay again.

Location was good We were supposed to Suite 2 queens, and a sofa bed but when we checked in, they said they didn’t have one so they had to give us a regular room with just two queens

Location was good We were supposed to Suite 2 queens, and a sofa bed but when we checked in, they said they didn’t have one so they had to give us a regular room with just two queens

I

We had a great stay!

Great location with nearby restaurants close to disney springs. Friendly staff. The place feels a little older and could use some touch ups but would stay again

Excellent

Staff was very friendly and helpful. Location was good Rooms were serviced everyday but sometimes sheets were not changed. Breakfast became repetitive and not much options for long stays

Excellent

The staff from all shifts were just so amazing and so accommodating. The pool is beautiful and such a cute vibe. The drinks are A1! Starbucks in the lobby and dinner. Literally only 10 min from Disney and you’re able to walk to all the gift shops! Really good location

Enjoyed the hotel

We loved how close to theme parks we were, the environment was family friendly, the breakfast was top notch, staff were friendly, our room is spacious and comfortable, and the noise was at a minimum when in our room. The parking lot was cramped on Friday.

Staff was very friendly and helpful. Location was good Rooms were serviced everyday but sometimes sheets were not changed. Breakfast became repetitive and not much options for long stays

Location Was there a week and let staff know our tub was plugged several times and our room never got cleaned even though we requested it multiple times

I didn't have breakfast at the hotel

It was close to Disney The rooms were old and not kept up with

I pay 400 for down payment extra and until this day I didn't get my money back Everything was excellent

The lobby looks fine and staff is friendly, but costs are not transparent. Booking through Expedia did not disclose a required deposit, so you’re surprised at check-in. Parking is $20/day, which does not match the area and should be included. The Starbucks café is limited, overpriced, and lacks real quality or variety. The main issue is the bathroom. The bathtub fills with water while showering, covering your feet, with slow drainage and visible residue (including plastic-like particles). This raises clear hygiene concerns. The sink soap leaves a sticky film on your hands. For a property under Marriott, these issues show a clear gap in maintenance, cleanliness, and overall value.

Great staff but the room is somewhere tub, dirty chair was broken, fell out of it. Full body mirror was parted with a light so you couldn't really see yourself in the mirror. Location was nice family friendly and quiet

I recently stayed at Courtyard by Marriott Lake Buena Vista in Orlando and had an outstanding experience. The property is beautifully maintained, offers excellent rates, and is conveniently located just a few miles from SeaWorld. The amenities are exceptional, including an on-site restaurant, bar, Starbucks, snack area, two pools, and a well-equipped fitness center. One unique highlight is the large outdoor screen by the pool, perfect for enjoying sports and movies. The rooms were immaculate, and the beds were extremely comfortable, making for a very relaxing stay. Most importantly, the staff provided exceptional service throughout our visit. In particular, Mike Fontez at the front desk went above and beyond to ensure we were well taken care of. I highly recommend this hotel to anyone visiting the Orlando area and will definitely return in the future.

I absolutely love this hotel. We’ve been 3 times and are preparing a 4th!! It’s very convenient restaurants, shopping.

Very friendly staff, they were awesome.

Everything was good

The staff was very nice and attentive. Our stay was good and it’s close to seaworld and Disney.

Breakfast was average but sufficient. Rooms were nice and comfortable. It was nice to have the sink outside the bathroom, and there was a movable table in the room as well.

They ok

Close to restaurants and entertainment.

The staff at front desk was nice but I was extremely dida

I was here for my daughter’s birthday with my husband and family. We had a suite and had one tiny trash can which they only came to empty once and we were there for 3 days. No house keeping came to add more to towels until the day we before we left. And if you have a room infront of the pool you will hear kids playing all night in there. I have a young daughter and we saw a bug in our room and I was told someone would contact me but they never did and we paid over $600.

Super

Poo

Overall good experience

Great amenities and good location

Room was tucked in

Nice

Found a hair on one of the bathroom towels,

We didn’t get breakfast

Great location Nothing

Clean room, i did see a roach but everything was cleaned

The pools were not heated as advertised only 2 waffle makers make for a very lonnnnng breakfast line.

The location is great. The suites

The pool was really cool for kids. The room had a couple dead bugs on the bed and the room smelled like urine in some parts.

Very clean. Good to stay with family

Clean room, clean property, pool was very nice with kids waterslide pool side bar and food was good, friendly and helpful staff

The check in was ok he talked really fast ..we had a suite and the room needed upgrading the ceiling had stains we tried to call the front desk the phone didnt work the light in between the beds flashed we didnt have tissues and we didnt have enough towels for 5 people we had to ask for them...i probably would not stay here again it was mediocre at best. The rooms we noisy you can here everything outside...the front door was very hard to open..the suite had no paper towels and only 2 glasses that didnt match..

Estaba muy sucio el piso, el frío, y una cama, habían zapatos de otras personas en la habitación, faltaban toallas, el aire antiguo y excesivo de precio para su calidad

I paid for a room and was given another room because they were overbooked. Was told that the reservation was made with a third party and they couldn’t do anything about it. I was charged the amount for the other room anyways. When arrived at the room, the room was dirty, it even had a pair of shoes left from the last guests. The refrigerator was filthy. It seems that yogurt spilled and they had left it for days. We arrived at 11:30 p.m. and had no energy to even go and say something at that moment. The next morning, the person in the front desk was rude, not empathetic at all, he had an attitude. Thank God that the stay was only for one night. The employees need to have better communication and inform their guests if there is a change or if something that occurred should be fixed.

Very close to all attractions and restaurants. Very nice staff and easy check in/check out

The room was very spacious and clean. The bathroom was not that spacious. I didn't like how the door was so close to the toilet and bathtub.

The pool was great, location was great. I booked a suite that showed a balcony in the details. I specifically booked a balcony. Traveling with 4 kids I needed some zen time once they knocked out. Just to sit out on the balcony and unwind with a glass of wine. I get there, and ni balcony. I asked for the balcony I booked for. They said it didn't say balcony. I showed them where it indeed showed a balcony. And they shrugged like sorry about your luck. No offer of compensation for the error. Nothing.

Close to everything Noisy and the breakfast

Good location, friendly staff.

We had to pay 25$ per day for parking!

Excellent stay, did not have an issue. Check in was fast, Nice location close to everything your would need.

All good

The location close to Disney Springs and not far from other attractions. Bathroom light had a shortage as well as some plugs in the front room wasn’t working.

Very convenient location

We stayed at this property for our Disneyworld Vacation. The things that made me pick this property at first were the pictures looked amazing, the price was great and Shuttles to the park were provided (or so we thought). The property uses a a shuttle service called Platinum Transportation and they ONLY pick up and drop off from two of the 4 Parks. Epcot & Hollywood studios. This made it so hard. We went to Magic Kingdom on our first day and got there late due to the pick up time for the shuttle being after the park opened, We had to get dropped off at Epcot then take the shuttle and boat to get to Magic Kingdome. We stayed to watch the fireworks. Shuttle pick up time was at 10:30 the latest. We had to take the same route back to epcot and missed the shuttle by 2 min. THEY WILL NOT WAIT for you or even give a grace period for you to make it on time. So basically you have to cut your time at the parks in order to make it for the shuttle or get your own Uber back to the hotel which then defeats the purpose. When this was brought up to the hotel staff they made it clear that it was not their problem and we would need to call the transportation company directly. This made me not want to stay at this property again. The room we got looks like it was a older room. Almost all of the outlets did not work. We had to constantly watch our stuff to make sure that it was actually charging.

Stayed 3 nightsI before cruising out of Port Canaveral. loved this property. They were very clean and the staff were amazing. Pool was great for families. Can’t wait to return. Great value for your money.

Clean room,

Great check in experience close to Disney and easy drive only thing is parking is harder to get near your room so be prepared to get those steps in

Na

Very disappointed in food and coffee service ,coffee shop hours terrible ,bar food service very very slow ,understaffed

It was great!

On our first night, our key card did not work when we returned to the hotel. We were locked out of our room and had to stay outside with our infant for about an hour before the issue was resolved. This was very stressful and unacceptable, especially while traveling with an infant. The room itself was also in poor condition. The sofa bed was completely flat and unusable for sleeping. The throw pillows looked dirty and disgusting, making the space feel unhygienic. To make matters worse, the mattress had saggy springs and some of the springs seemed to be coming through, making it very uncomfortable and concerning from a safety standpoint.we asked for replacement but no available. Overall, the condition of the room and the inconvenience we experienced made this stay extremely frustrating. I expected much better standards from Marriott Courtyard. I hope management takes these issues seriously and improves both the maintenance of their rooms and the service provided to guests.

Everything was nice and liked how secure it is

Yes, staff helpful at check-in and check out

Near a lot of food places

The bed was a little old but the room was clean always

It is located in a great area. Walking distance to restaurants and markets. Nice pool for family with kids. They clean every other day. Self free parking. The bed was comfortable.

Great location

Everything was clean and staff was nice.

It was a great location and very helpful staff!!!

Very clean, convenient, and fun hotel.

The first impression of the room was that it was old and out of date. I had issues with the front door and was not able to get the lock to go back in. It was very hard to

The first impression of the room was that it was old and out of date. I had issues with the front door and was not able to get the lock to go back in. It was very hard to

Clean room and the staff was nice

Clean room and the staff was nice

Entire hotel looks rundown; staff not helpful

Entire hotel looks rundown; staff not helpful

Great room

Great room

Can’t say enough good things about this location! Always amazing and they put on the Olympic gold medal game on the big screen poolside for me as well. Awesome staff and hotel! Will be back.

Can’t say enough good things about this location! Always amazing and they put on the Olympic gold medal game on the big screen poolside for me as well. Awesome staff and hotel! Will be back.

It was all very nice.

It was all very nice.

Yes

Yes

It wasn’t bad. But the room smelled a little like smoke and old room. Our room was really far away from the main pool. The door to get into our building was really hard to open especially when we have our son in a wheelchair so it was hard to open and push or pull the door. It would just keep getting stuck. We did love that housekeeping was very in point doing our beds every night and bringing extra towels every day.

It wasn’t bad. But the room smelled a little like smoke and old room. Our room was really far away from the main pool. The door to get into our building was really hard to open especially when we have our son in a wheelchair so it was hard to open and push or pull the door. It would just keep getting stuck. We did love that housekeeping was very in point doing our beds every night and bringing extra towels every day.

Everything was amazing absolutely loved it

Everything was amazing absolutely loved it

Clean, staff, close proximity

Clean, staff, close proximity

Staff is really nice. Enjoyed my time here.

Staff is really nice. Enjoyed my time here.

Check in was great, she was very friendly and professional. Would try the place again just because of her. The room was not great. The front door didn't open easily, thought we had the wrong room at first. Towels had stains on them and didn't seem clean. Tile floor was dirty and shower drain wasn't connected properly. None of the USB charging ports worked so couldn't charge my phone and the coffee machine smelled like cleaner when trying to make coffee in the morning

Check in was great, she was very friendly and professional. Would try the place again just because of her. The room was not great. The front door didn't open easily, thought we had the wrong room at first. Towels had stains on them and didn't seem clean. Tile floor was dirty and shower drain wasn't connected properly. None of the USB charging ports worked so couldn't charge my phone and the coffee machine smelled like cleaner when trying to make coffee in the morning

Rooms felt a little old and outdated. Staff didn’t seem very happy about being at work.

Rooms felt a little old and outdated. Staff didn’t seem very happy about being at work.

When we first entered the room it had a very odd smell, like a wet, moist stench that wouldn't go away even after spraying and airing out the room. My Gf and I also got some bug bites on our legs after our nights rest. The room itself was presentable and clean so it was not terrible but definitely will not be making another reservation in the future.

When we first entered the room it had a very odd smell, like a wet, moist stench that wouldn't go away even after spraying and airing out the room. My Gf and I also got some bug bites on our legs after our nights rest. The room itself was presentable and clean so it was not terrible but definitely will not be making another reservation in the future.

The room didn’t feel clean. The bed was very uncomfortable.

The room didn’t feel clean. The bed was very uncomfortable.

The hotel is fine, but it's very noisy. You can hear everything that happens in the hallway, as if your door were open, as well as the drainage and footsteps from the room above. If you can sleep through a lot of noise, it's a good option.

The hotel is fine, but it's very noisy. You can hear everything that happens in the hallway, as if your door were open, as well as the drainage and footsteps from the room above. If you can sleep through a lot of noise, it's a good option.

Was in town for a cheer competition. The location was good, service pretty good. The room could certainly use some updating (especially bathroom) but worked for our trip. Good value

Was in town for a cheer competition. The location was good, service pretty good. The room could certainly use some updating (especially bathroom) but worked for our trip. Good value

Room was clean and spacious. Hotel location is great. They do offer private shuttle service to Disney parks.

Room was clean and spacious. Hotel location is great. They do offer private shuttle service to Disney parks.

Staff and room was clean. Great location.

Staff and room was clean. Great location.

The room was not up

The room was not up

Owen who was bartending Saturday evening was an absolute joy!

Owen who was bartending Saturday evening was an absolute joy!

Great location and a nice hotel overall. The lobby is welcoming, and parking was very convenient with easy access to the rooms. Some of the rooms feel a bit dated, but overall it was a good stay.

Great location and a nice hotel overall. The lobby is welcoming, and parking was very convenient with easy access to the rooms. Some of the rooms feel a bit dated, but overall it was a good stay.

Staff were great, especially Jennifer. Room clean, Mickey Mouse waffle were a Greta touch. We would definitely stay again

Staff were great, especially Jennifer. Room clean, Mickey Mouse waffle were a Greta touch. We would definitely stay again

Good staff and clean rooms.

Good staff and clean rooms.

Hotel nothing like it used to be - tiny self serve kiosk instead of a staffed shop, have to queue at a tiny 1-person reception for everything (including paying for things from the kiosk), poor in room facilities (cheap, crappy coffee machine with no option of tea, hot chocolate etc), door handle - at least on my room - sticks so badly you'd believe the door was locked, and ground floor poolside rooms with patio doors that lead to the pool, don't have locks - just a metal rod that wedges in place to stop the dopr being slid opened from the outside!!

Hotel nothing like it used to be - tiny self serve kiosk instead of a staffed shop, have to queue at a tiny 1-person reception for everything (including paying for things from the kiosk), poor in room facilities (cheap, crappy coffee machine with no option of tea, hot chocolate etc), door handle - at least on my room - sticks so badly you'd believe the door was locked, and ground floor poolside rooms with patio doors that lead to the pool, don't have locks - just a metal rod that wedges in place to stop the dopr being slid opened from the outside!!

Not well stocked

Room was great. However there was lots of noise

Clean room. Very pleasant staff. Free transportation to Epcot.

.

not sure

I would give 4 stars as the quality, cleanliness, and various options of this Hotel makes it a bit more than decent. However, I would like to mention, they make you pay a $20 a night overnight parking fee if you happen to drive to the hotel. I found it to be a very tasteless and tackey fee to add on after being so reasonably priced on front end.

The staff were friendly with a good check in experience and I got an upgrade which was nice. Rooms were clean and the shower pressure was excellent. Comfortable beds and large TV. The only downside was that the complex and overall decor was a little worn - doors shabby with some chipped paint. However for the price, very reasonable.

Rooms are in good shape, decent size and clean. Front desk staff is helpful and pleasant. Good location. Only thing they can improve would be the wait times at the front desk. I rate a solid 5 stars for a 3 star hotel.

Room not cleaned well..toilet and tub not cleaned every day despite request. Vacuum not done.only bed was made. Also, towels not replaced

The front staff was really nice and helpful. Housekeeping could be better, we ended up having to switch rooms because housekeeping wasn’t available to change our linens. They moved us to an upgraded room no extra charge. The shuttle comes on time and take you to Epcot and magic kingdom. Would stay here again if the rates stay low.

Great place to stay!

Very nice hotel

Room was disgusting - blood on sheets, blood on pillow, blood on curtains. Toilet paper, towels, tissues were never replenished. Mattress on pull out bed was absolutely filthy. DO NOT STAY HERE.

Conveniently located for Disney.

Just a basic hotel, breakfast is horrible don’t pay for it lol. We intentionally booked a budget hotel because it was going to be cold when we went so it basically met our expectations of being just average and got the job done.

Worst service. Our room wasn’t cleaned for 2 days even after calling front desk and requesting in person. No towels, soaps etc refilled. Definitely not going to recommend this place. They charge heavily for parking with 0 customer service. Front desk also doesn’t pick up calls. Had to call emergency to reach out to them

Room was ok. Ran out of toilet paper immediately and couldn’t find any in stock in the cabinets. Didn’t know they would charge $20 for parking a vehicle and didn’t see that when booking through Expedia.

no cleaning .. no room service... i will not recommend to anyone to stay.. Breakfast should be improved and changed....

Very nice room. Enjoyed the balcony. Great location!

check in was seamless, room was in good condition no dirty towels or sheets. this is my go to hotel for its proximity to the parks.

Staff was nice and accommodating

Everything went well at my stay. I was a bit confused why I stayed at an accessible room. That’s not what I chose for my stay. The hotel was close to many places and the Disney parks. I would come back again.

I know they can’t control this, but very loud machines being used in hotel outdoors next door. I should have asked for a different room or they should have offered a different room to start with. I left after one night. I expect more from Marriott. A remodel is desperately needed.

The location is good but the amenities and service is not as one would expect from the brand.

The amenities were really good and the service was excellent

The room was very dirty and in bad shape, needing repairs and updates. False advertising on the "Free Shuttles" to the Disney parks. There was a shuttle available to Epcot and Disney Springs 2 times a day. Customer service lacked apon our arrival after taking a red eye flight and paying for the previous night to ensure our early checkin. Out of our 3 night booked reservation we stayed one night. We left early due to the inadequate living space.

Friendly staff, clean and comfortable room.

Clean room and helpful staff.

was friendly, price was right. We enjoyed our stay and we definitely consider another stay in the future.

Room was clean, staff was pleasant and efficient. There was however a $10 service charge and $20 parking fee. Neither of which were mentioned on the listing. I do not appreciate hidden charges.

Shuttle times to the parks werent ideal. Room had a really musty smell. We needed towels daily and the house keep never left enough for 4 people we were staying in a suite. No extra toilet paper so we had to ask for toilet paper. Only one remote for two tvs. Stains on sofa. Sofa bed was janky.

Clean room and plenty of parking. Close to everything.

.

We did not partake in the breakfast Service as it was too expensive for us.! Negative was there was no complimentary coffee in the lobby. For what we paid for the room they should have been a given. We did not go to the bar as we are not drinkers. Our safe did not work, although we did not bother to have someone come to fix it as we were time constrained. The grout on the floor of the bathroom was black. There was hair in the bathtub before we ran our first shower. The staff never gave us a second hand towel which would have been nice because there's really not a whole lot of room around the sink to set things up without those things getting wet when you would wash your face or brush your teeth. The location was good for the area that we wish to visit which was the Disney parks. I wish there was more information on these is there was no one at the booth. The brochures could have included what they give at the parks which would be the maps of the certain areas so we could plan are they there.

The property is a little older, I noticed some sidewalks are in disrepair. My room, and the public areas, were clean, but it's apparent that the property is a bit older. The corridors and the guest room are dark. The dark gray paint colors and lack of adequate lighting make the spaces feel gloomy. The bath vanity has only a backlit mirror and could use more light. The music at the pool is somewhat loud and it doesn't go off until 10:00 p.m. I turned into bed rather early but the noise from the pool area made it difficult to wind down and relax. The location is very good with lots of restaurants, some within walking distance. It's also very close to theme parks and other attractions. There is a shuttle service which is an added bonus. There is very limited selection at the cafe, which was a bit disappointing when I went down for a little breakfast. I wasn't able to use my $5 credit. Overall, I had a good stay and would consider in the future if the rate is good.

Yes

Perfect

Good hotel, great location. Be aware, they charge per day for self parking.

Room was clean and very comfortable area was safe very nice stay

The room was fine however didn’t like the fact being on the first floor and it was super noisy. Couldn’t really relax.

What started off as what I thought would be a nice place to stay turned into an extremely disappointing experience. My room wasn’t properly cleaned at all — the sheets were never changed (including a bloodstain), the room was never vacuumed or mopped, and nothing was actually cleaned, just superficially arranged to look done. There were ants on the table, which only made the lack of real housekeeping worse. When I asked for four towels, I received two, and instead of addressing any of these issues, the front desk manager gaslit me and accused me of staining a towel with eyebrow dye when it was simply green juice I spilled and wiped up. I was even told housekeeping had videotaped my room, which felt completely inappropriate. I visit Lake Buena Vista often and was hoping to make this my regular home away from home, but being misled about resort fees and treated with dishonesty and deflection made this stay completely unacceptable.

The water pressure in the shower was very weak. The sofa bed

Great room! Wonderful staff! Awesome stay!

Great

Rooms were spacious and clean . Staff was very kind and hospitable. Amenities were amazing and accommodating. Perfect for a Family getaway.

Clean Room, Staff was great

Hotel clean and organized

Paid +$50 for breakfast for 2adults/2kids, very limited selection and poor quality. They did not even have orange juice, fee bad quality pastry options. Bedding linens, furniture and bathroom in good condition but the carpets need cleaning. Parking and destination charge totaled additional $50. For a one night it was preferable to pay +$100 for a better hotel with free parking and breakfast

Not the best

The hotel is in a great location and has great amenities . Staff were very friendly and check in process was smooth. I was not impressed by the bathtub. It was old and had stains on the inside and the shower head was rusty and had water stains. The carpet looked dirty and the room smelled like mildew. Not sure if it was coming from the carpet or the air vent.

Hotel has a musty smell and the room isn’t as cleaned as I would like. Stains on the table and bathroom floor around toilet.

Comfortable bed, quiet.

The luggage carts are also an issue and could easily cause someone to get hurt. A full frame luggage cart is a much better option than the small, triangular shaped ones. None of us had breakfast, so we are unable to rate that. The area surrounding the hotel is great and is very close to Disney Springs. I’m not sure if we would stay at this one again. The likelihood of having to face another potential asthma attack is daunting to say the least.

It was a nice hotel… and the staff was nice. No complaints there. BUT Deducted a star because I booked a king size bed and got a double bed room (but it did have a view so it was fine), the shampoos/conditioner were all empty, the tv remote didn’t work, and I was told at check my parking fee was waived, but I was charged for parking at check out.

Poor breakfast

Great location, walking distance to restaurants, staff was very friendly.

Quick and easy check-in. Room was well decorated and modern. Great location for the Disney parks. Would stay again.

The room was in pretty rough shape. The shower barely drained, hair on almost every surface, and the bed was not very clean at all. It was cheap, but for a Marriott property I at least expected it to be clean. I would not stay here again.

Yes

I went to EDCO and chose this hotel because of the shuttle service. I checked in at 430am- but it was smooth and quick. The room was clean, bed was cozy, staff was friendly- to me. My daughter arrived later than me, and although Mike put her name in the notes to allow her to check in, some female associates gave her a difficult time. After some other man came to her rescue, our stay went beautifully.

Convenient and great location .

We loved staying here! The staff is very nice and helpful, very clean, pool and bar were very nice, rooms were very clean and cleaning service came everyday! Also great location! Could get to all the parks , Disney springs and Universal very easily! We will definitely be staying here again! :)

We saw a sign saying that Marriot policy is not changing and made the bed every day. I asked do not change the sheets or towels, We understand in our house we are not changing Sheets or towels every day but yes we made the bed every day and the front desk said not because is the policy Marriot. This is not correct. Marriot is a big Hotel company to reduce this service.

Great

There was a roach in my room. Staff said they could have engineering come up and spray. I had my 5 year old granddaughter with us. You can imagine what I told them. They would not move my family to a different room. Front desk said they would have manger reach out to me. Never heard from them. Lobby is beautiful looks are deceiving. Would not recommend.

Great location for everything

We booked a non smoking and the first room we checked in smelled horribly of smoke. Went back to the front desk, while they were getting us a new room, one of us walked over to the bar and the bartender said they were closed, when my friend came back over and said that, the front desk agent rolled his eyes and said, "it supposed to be 11" clearly this happens alot. We went to our new room, which didnt smell of smoke, but mildew, at this time we were exhausted and just wanted to sleep. We were gone most of the next day. When we got back we went to the bar again for a drink and some food. This was a Marriott and I expected more than a Espresso Martini from a can?! We ordered calamari and a pizza. When it came out, the bartender put the pizza (which was in a box) and the plate of calamri down and said, enjoy. No plates, no napkins, no silverware. We had to ask, she had to go in back as she only had one set up behind the bar. When she came back 5 min later with 2 more set ups, we still had to ask for plates, which ended up being paper....not what I expect from a Marriott

I was surprised with a $20 parking fee when checking in. When I booked it it said everything was included on hotels.com. The room was clean and not bad minus the speaker being blow on the tv so it had a static sound

Also, as an aside, I had a payment issue during check-in where I had to step away for a second midway through the process, and the first man helping me went to hand me a complimentary bag with what looked like water bottles and maybe some other things. I didn't take the bag from the desk since I hadn't finished checking in, but when I continued the process with the other man working the front desk, I was not given a bag. Inconsistency seems to be an overall issue at this location.

Room was filthy and falling apart, was changed to another room due to burning wire smell and no AC. In new room bedding was ripped and mattress was filthy

For the days when breakfast isn’t served, guests are directed to the on-site Starbucks. While having a Starbucks on the property is a nice touch, it comes with its own set of drawbacks. During my visit, I found that the food options ran out quickly, which left me scrambling to find something to eat. I ended up purchasing two coffees and two croissants, and to my surprise, the total came to $32.00! This was particularly frustrating given that there was a limit of $15 per adult for breakfast. Unfortunately, this limit didn’t even cover the cost of my small order, which felt quite unfair. Overall, my stay was decent, but the breakfast situation definitely left a sour taste. It would be helpful if the hotel could improve their breakfast service and ensure that guests receive the value they expect, especially when paying for a full week.

Very nice hotel

Nice area, plenty space, rooms very nice. Excellent service.

Parking was charged separately and I was told that Expedia has mislead me. The biggest disappointment was shuttle service. I had called front desk to confirm but I was given wrong information. Not at all satisfied with the experience.

The staff was great, however, the room was musty and could not be remedied. There is no outbound ventilation, so all the moisture from your shower, or your wet towels, stays in the room. If you've been in a high school locker room before, you will be familiar with the smell. Additionally, you can hear every sound from the hall and surrounding rooms clear as day. If you do not plan to spend much time in your room, it may be fine for you.

We didn't use it

The check in staff were great and accommodating of our needs! We had a great stay!

Staff communication was horrible , fire alarm went off at 6AM and it was very unorganized

THEY ALWAYS TAKE GREAT CARE OF US.

The first room they put me in smelled like cat urine. The second room had tiny roaches on the counter and nightstand. The carpet was dirty, and they didn't refill the toilet paper when they cleaned. They left the nearly empty roll on the holder, so I had to go down and get more. Not what I expected from a Courtyard. Paid extra for a nice stay.

Hotel staff was very friendly, rooms were clean, beds were very comfortable. The rooms had plenty of outlets and usb charging areas. The carpet in the room was worn but nothing to bad. Walls are thin you can hear everyone in the morning walking by your room. The only major issue we had was parking late night. We were in the building way in the back and there was limited parking. When we returned from a park super late at night there were no parking spots available anywhere near our building so we had to park way on the other side of the hotel. Overall I’d stay here again just maybe would ask to stay in a different building due to theParking

I had a worry about an issue with me checking into my room, so I called and asked, I was reassured that I was okay to check in and and not to worry because I had been coming from Disney and was exhausted and hungry. It was 11pm. Then I go to check in and they take everything back and say it wasn’t them. I had to argue and then get the cops threatened on me to leave over their mistake, then they doubled my deposit.

Rooms are outdated but clean and comfortable, pool area and outdoor area is great, especially for children. Fantastic location and perfect for a nice, budget friendly family stay.

Bar by the pool was convenient. Many dining options in the area. Pool was clean and kid area fun. Room was clean. Elevator near our room was out of service but we were able to use the elevator in another building to access our room.

Close to Disney and walking distance to multiple restaurants and bars

Maurice moore made it easy to check in

Friendly staff at checking in. But area but that’s hard to avoid near Disney parks.

The first room we checked in had ants all over the desk and a smell, the second room the door would stick and couldn’t open at times, the tv in the front room would not work most of the time and when u ask for towels or conditioner didn’t come, no towels out by the pool, feel like everyone that worked their was just there for a paycheck

Room was ok

Great facility

Staff was friendly but there was a roach inside the refrigerator and mold on the ceilings.

It’s was ver nice.

This was our 3rd stay at this resort over the last few years and unfortunately the property has gotten worse. Rooms are old & outdated, ceiling is filthy, old and worn out bed sheets & pillows, we found and killed a roach in our room, terrible lighting everywhere including rooms, hallways and out in the parking lots. People outside smoking cannabis. Just not a great representation for Marriott. Pros continue to be location is great and pool area.

Excellent

Great

Clean room

Overall experience was ok. A few misunderstandings at the beginning but all was ok after. Saw a few baby roaches maybe came up from the pipes since it all looked clean.

The staff, service, property, pool, and the room was wonderful an amazing stay. I will do it again whenever I'm in Orlando. Thank you for the great experience.

Beautiful hotel

The front desk during Saturday and Sunday was not friendly at all

Clean room

The attention of the person checking me in was deplorable. As a bonvoy Marriott member I have never experienced such terrible and discriminatory behavior

Family-friendly

Pool was great. Staff was friendly. Definitely family-friendly.

Hair everywhere in my room and no supplies to live in room were there. Seemed we were an inconvenience.

I miss it already my family and I had a great time. I like how you need a key card to access the elevator.

N

I had a great time. The staff are friendly and informative.

Stay was just fine. The rooms are a bit dated and the tub drain could keep up with the shower. Overall easy to get to.

priced correct for this trip great pool easy shoppers area

Not say anywhere that they collect one on Hotels.com.

Mike was a great help and very knowledgeable and professional. Thank you, Sir for making life easier for me 🙏

Good place and comfortable

Family-friendly

The property was nice and affordable. The location was convenient too. Would definitely stay again

family friendly

good place, friendly staff, good options for food around. Close to Disney

Nice amenities. Front desk staff were great day and night shift.

Front desk staff are very nice and helpful.

Clean, great size suite with 2 large size TVs, no funny smells, clean shower and the staff replied pretty quickly when we needed extra towels and toilet paper.

All around great experience. The children loved the pool.

I’ll stay here multiple times they have very Comfortable beds, very clean and it’s a safe area. It is only a 15 minute drive to Disney.

Excellent!!

I showed up a day late, and I didn’t even have to explain anything at the front desk—they simply gave me my room. I only spent six hours there since I had to leave the same day. I loved that the room had a microwave; it was very convenient.

It was okay! The rooms weren’t in the best of conditions but it did its due diligence for our trip!

This is one of my favorite hotels in the disney area

Our bed was broken

loved this place

Great location to Disney parks!

However, the rest of the hotel looked a bit run down, which was surprising for a 4-star resort. There’s also a daily resort fee and a $20 per day parking fee, which can add up quickly. The bed was comfortable, but the AC unit is located right next to it and blows cold air directly on you. Unfortunately, that made it very uncomfortable for the person sleeping on that side of the bed, and they didn’t sleep well. In short, while the hotel has some appealing features and is in a convenient location, there are a few areas that could use improvement to truly match the 4-star rating.

I am not one to ever write poor reviews but this stay has truthfully been the worst hotel experience I have every had. I have emailed the general manger in efforts to avoid this review but that individual has not had the courtesy of responding to my email so I am writing this review. Let’s start from the beginning, the night we checked into our one night stay, we were first greeted with the information that this hotel falsely advertises being a good neighbor hotel and individuals staying there do not get the benefits of early admission into Disney which is the only reason we had even selected this hotel. Shortly after we entered our room at around 11:15 pm, after entering we quickly realized our room was not cleaned. We found toys, trash and someone’s dirty headband in our bed. We were then moved to a second room in which we also immediately found other peoples trash in our pull out bed. Not to mention the pull out bed was yellow and dirty. later into our stay in the new room we then found dirty panties under our mattress. The individuals working here do not take the time to clean these rooms and I believe individuals should know prior to booking that you should expect dirty rooms when booking this stay. Desk staff was wonderful Steven and Maurice were both beyond kind but aside from them two all my other experiences with staff has also been terrible. I will never book a stay here again.

Great place, shopping,restaurants and vreat hospitality.

Na

Easy check in! Great customer service and great deals on tickets for the park!

Great hotel. Clean, reasonably priced, great location. Pool is great and is heated. Two issues--no spare roll of toilet paper and the Starbucks in the lobby has prices 60-70% above regular Starbucks. (A small coffee was $5). There is a Starbucks about a 1/4 mile from the hotel.

Nice spot

Lobby/check in area was nice and updated. Getting to rooms/ hallways was like motel like. You can tell they just kind of painted thru things. Rooms were small slightly dirty rust in corners and saw a cockroach in my room

Great customer service from the gentleman at our check in time

Room is not clean. Dusty drapes, stained bath tub. Room smells. Phone not working in room, so had to contact desk with my cell phone. “Restaurant”on site not open. Won’t come back here.

Estacionamento fácil, otimo atendimento.

Room was at end of hall which we had to find ways to cut thug to get to the lobby. It was a bit annoying

Stay was fine have no complaints for my actual stay. I am still bewildered by the fact that they add a additional "sales tax" to the parking fee and their destination fee. Theres a first time for everything

Everything was great!

It's incredible how Marriott degraded this hotel chain. Towels felt like sandpaper, linens were smelly, pillows were old and yellow, you can hear the other room people snoring so imagine when they were awake. I've used a lesser hotel brands recently and they had de-humidifiers, to avoid smells, another do not allow you to stop the ventilation as the humanity in FL creates a very nasty smell., not at Courtyard. Quite smelly rooms. Price as a better brands, including ridiculous extra fee, parking fees to park in the sun so there's not even covered parking. Glad now is easier to find how many brands / what they own as I'm sure simply is the same.

We enjoyed the pool a lot, and the drinks at the bar are great!

Awful experience. Booked a 14 night stay with breakfast included. After 7 nights was told restaurant was shutting for refurbishment (didn’t see any refurbishment start in next 7 days we were there so assume this was a lie, the first of many). Complained to reception who offered to waive the destination fee as compensation. Upon checkout received a final bill stating I owe the hotel $24. Naturally queried this with reception who told me that it was an error and no money would be taken from my account. Arrived home to find that that was a lie too and they have taken $24 from my account. We were also charged for a lunch in the final bill which I had already paid for at the time. Staff on reception at check out was in middle of her lunch so basically just lied to my face in order to get rid of me and get back to her lunch. Disgraceful service

My partner and I enjoyed the room which was pretty big. We also loved the pool. It was big and clean. Overall would recommend.

The property is in prime location to all my shopping needs

Friendly staff. Pretty clean facilities. Housekeeping needs work

Convenient location next to everything. Staff was friendly. Kids loved the pool & movie. Everything was great except housekeeping. Had to remind them to change towels. Asked housekeeper in hallway for clean towels. She had a cart full but directed me to the front desk. 4 people in room. Two adults 2 children. When she did change towels she left towels for 2 people.

We had a wonderful stay at the hotel, staff was extremely kind and flexible. Property is super clean, room was perfect, and kids had a lot of fun. 5 stars

The staff were AMAZING! Any issue was taken care of in a split second and they went above and beyond even with no problems! Will stay at this hotel every time.

Pros-check-in was smooth & quick. Room was clean only issue was slow sink drain. Staff I dealt with were friendly. Cons: The pool area isn’t manned, every entrance has a towel area that was empty. Had to visit the lobby to get pool towels. The was a rowdy group rolling joints at the pool, they probably looked about 16. Parents left young kids unattended around the slide so we hoped to enjoy to pool area but it left us annoyed and unimpressed. This was fine for one night but we would’ve been really disappointed if it were a longer stay.

The hotel is OLD and run down. The hall ways smell bad and the rooms stink too

Pool was very dirty. It had children's feces in it. Children were left unattended in the splash pad slide area. They were jumping from high areas of the slide which made it dangerous for smaller children like my toddler. I was afraid they would fall on her and cause her bodily harm or injury. I was surprised that this area isn't supervised. This hotel has so much potential. It just doesnt have the right workers. Staff didnt add my breakfast to my profile at check in. Dining staff told me i had to go back and ask them to add it. What an inconvenience. Dishes were dirty at breakfast . Room was clean.

Jose welcomed us in with a smile and went above and beyond to make our stay magical. I typically stay on WDW property, but I would stay here again! Great price and wonderful accommodations!

The room is too small for 5 people. The small pool is not clean. The door is hard to open.

A

Would not return to this property

Needs more customer service in the restaurant and at the bar

The pool was amazing! had to switch rooms several times due to bugs the staff was nice and very accommodating. breakfast was ok. overall nice for a quick stay not long term.

Awesome Everything!!!

The hotel is great for the price, great location! Only thing is 20$ a day parking is a bit much it's crazy some hotels around have free parking.

Very old hotel.

We found mice droppings in our beds

The Service, the Location, and everything around it. Big Clean Room!!!

Cockroach’s in the room. Pool are is dirty. Asked multiple times for safe information and was told multiple times someone would come to the room and no one ever showed up. It’s a rip off that you have to pay $20 a day for parking after already paying for the hotel. Bar staff was friendly.

Very Friendly and Pleasant Staff. Nice sized pool. Enjoy drinks at the bar. I kept extending my stay past a week. I will be staying there tonight again.

Our room was ok, the bathrooms sink the water did not come out much, I called and ask for conditioner and two towels the first night never got them, the next day we came back from the park around 6:30 and someone pooped in the pool, another person told two of the hotel employees and they did nothing about it so we did not even get to enjoy the pool, they lack respect there when it comes to guest

They didn’t care. I suggested they tell handicap people to use the front automatic sliding door but they don’t because that isn’t near the handicap parking. The “market” Is way overpriced. The room was mediocre. The TV has no channels unless you logged into your streaming accounts. Literally no perks of staying here versus another hotel. The experience was disappointing and frustrating.

Enjoy the stay. Helpful Staff

We really enjoyed our stay at this hotel. Our kids loved the pool and it was really nice that they played a kid friendly movie at the pool in the evenings. We'll definitely be staying here again!

Just saying, don’t believe everything said and shown on the pictures when booking.

Excellent property

Quiet place. Clean and comfortable. Good bed. Members of Staff look unhappy

Great hotel, will stay again

Staff was very friendly and helpful.

This place was so Awesome that I extended my stay twice!

Everyone was friendly and I had one issue and it was resolved immediately. Great customer service!!

All was good

The customer service was exceptional. However there was barely any hot water in the room shower. The pool water was freezing, the front desk associate said it was climate controlled but it was not.

Was very nice and clean loved it