Country Inn & Suites by Radisson, Orlando Airport, FL

Met all my requirements! Will be back again.

Nice clean room, hot showers, nice towels!

For hotel stays not bad upon arriving but it all went downhill after that. First they charged for parking that's a negative then our shower had mold on the wall.will never stay here again

Water was cold

Good

Skip breakfast and have a coffee. Also noisy ! Not people but fan coming on and off and also a dog scratching or something on my interior door .

It was perfect for what my husband and I needed. Amazing staff, good breakfast and in the center of everything in town.

Good breakfast for budget, helpful staff, clean, but needs some cosmetic touches.

Good

Práctico para ir al aeropuerto!

The room was clean the hallway area smell great but inside the room it was a bad smell. Very old and musty smelling like they need to change the carpet and then the outlets were very loose you couldn't even plug in anything hardly except for on the lamp. You can tell that there is some updates but they really need to consider changing the carpet in those rooms It was very stinky.

Neat.

Good

My stay was good. The room was comfortable. You can hear the jets from the airport. The place is clean the staff is nice. But they charge you for parking. I'm not fond of paying for parking for staying at a hotel which I'm paying to stay making it more expensive.

On

Bad The whole place our rooms was not good. My bed was wet when I laid in it that night, but water came up in my bed and my daughter looked at her mattress. She had a great big stain on her mattress and the lady at the front desk was horrible. We ask her if we checked in early because she had rooms open and she told us it would cost us 40 more dollars to check in while the hotel wasn’t even worth $40 to start with the little manager. That was there he hadn’t been there that long, but he was nice. He took care of it. You know he did take some of my bill, but it was disgusting. It was not like a country Inn and if I were you, I would take it off of my site because people was really discussed it about it. The pool was nasty. It was nothing about it and when I was on the ship, I booked a room with Fairfield Inn, and canceled out our return room there. I didn’t even have a shower curtain in my bathroom.

Staff was amazing! Great location and convenient.

Great facility

Passable

Pleasant

Good

The shuttle service and location to the airport. Did not have hot water. Didn't like paying for parking at the hotel.

The price was reasonable and close to the airport

Secondly, one of front desk employees are incredibly rude. One woman in particular looked downright miserable. Even when we said good morning, she completely ignored us. The only saving grace about this place is the housekeeping, which is amazing. The women who do the cleaning deserve a raise. I will never book at this hotel again and strongly advise others to look at other options because there are much better options for the price.

Just looked so unkept compared to previous years.

Location for the airport. The breakfast was very poor. $15?00 parking for one night.

Clean rooms and great breakfast

Le déjeuner est plus qu’ordinaire. L’état des chambres est correct, sans plus.

The receptionist was welcoming, friendly, and was able to quickly allocate the room. The room was excellent full of amenities.. there was good hot breakfast available.

Close to airport Musky smell, curtains and floor all dusty

This hotel completely ruined the start of our vacation. We booked two rooms for our family of six for just one night before departing on a cruise, but the experience was so frustrating and unpleasant that it overshadowed what should have been an exciting trip. The problems began before we even arrived. We called the hotel shuttle and were told it would pick us up in 15 minutes. After waiting more than 20 minutes with our luggage and my 82-year-old mother, nobody arrived. When we called again, we were suddenly told it would be another 40 minutes. When we expressed our frustration, the employee hung up on us. We tried calling back several times and our calls were ignored. When we called from a different number, they answered, but as soon as they realized it was us, they hung up again. As a result, we were forced to find a taxi on our own while assisting my elderly mother and managing all of our luggage. This was stressful, inconvenient, and completely unacceptable. I have the taxi receipt to document the additional expense we incurred because the hotel failed to provide the shuttle service we were promised. Unfortunately, things only got worse when we arrived. Both rooms smelled strongly of mold and dampness. The carpets were old, stained, and visibly dirty. The beds had noticeable stains that were honestly disgusting. Instead of feeling comfortable and able to rest before our cruise, my children and I felt uncomfortable and concerne

Didn’t get in to our rooms until after 6pm because of lack of cleaning staff. Insane. Won’t be going back, unfortunately

Very good

Good

Breakfast was awful.

This place was super clean, and nice honestly such a good vibe

The first room we were given was horrible, the dampness was in the air and the smell and feeling of dampness was overwhelming. I asked to be moved to another room and it was more pleasant but the door didn't close unless you hip checked it and then put the latch across. The air conditioner wasn't working properly and it was hot as hell, I got almost no sleep. As we were only there for a few hours, I didn't ask for another room, definitely expected more from a hotel with the Radisson name on it.

Very good

👍

It was cool

Rooms were clean and staff were nice.

Very poor

Buena ubicación y limpio

Everything was on point and professional with Country Inn and Suites in Orlando FL the airport property.

slow check-in. Someone came into my room thinking it was theres must have tried too book it twice

People are always friendly and place is clean and always smells great. Location is also great. This particular place always had good breakfast choices but this last time there were many changes that I didn't like or could eat. They had sausages that looked like hamster pellets , no bagels or cream cheese and just wasn't what it used to be. Hope they go back to how it was before.

This particular place always had good breakfast choices but this last time there were many changes that I didn't like or could eat. They had sausages that looked like hamster pellets , no bagels or cream cheese and just wasn't what it used to be. Hope they go back to how it was before.

Very good

First , I would have liked to cancel my reservation but was told non refundable. We got stuck in the elevator, 2 rooms had no hot water, and the breakfast was very limited.

Cheap room.

I booked this room for my husband. He didn't have much to say. He said it was ok. The one staff person he interacted with was helpful and friendly. The breakfast options were limited. He had a bowl of cereal.

It very bad. It does not take much to keep good breakfast. Scramble eggs looks like deeped in hot water, sausage like dog food or hard boil eggs Nothing else they have. 6 days same things and always same.

Clean

Exceptional

Clean

I stayed only one night, not able to response clearly

The staff member was horrible I had called and they told me they had shuttles but they didn't tell me it stopped at 9:00 p.m. go ahead and spend money on a cab to get there just to spend the night from the airport

AC in room was set at 72 when we arrived but room temperature was 75. I changed it to 70 and on high fan speed but it was not getting much cooler than 73 all night, and it cutting on and off all night was noisy, as were all the planes flying over.

Convenient to airport Everything was what we needed

Convenient to airport Everything was what we needed

Great location right by airport.

Clean room

离机场近

And then there is the parking fee, which seems like a bait and switch. Also, the ask for tips via QR code was pretty cringe - for a property not well maintained at all. Breakfast was strictly okay, nothing to write home about. Avoid this one unless you’re completely out of options.

Loved everything about this stay!

easy access to restaurants and airport.

Very good

Bad

My week stay here was pleasant. The breakfast could

The hotel is old and dated- they only had one receptionist at night and the line to check in was 8 ppl deep when I showed up. They charge for parking $16 a night which is ridiculous. The hotel room smelled musty and moldy. Area is super close to airport and that’s about the only good thing about this place. They charge way too much money for a basic data room.

Great place to stay, close to the airport with a free shuttle.

Loved it

Breakfast was good. The location was perfect for me. Add soom bacon to the breakfast

Smelled like cigarettes,

I unfortunately didn't have a great experience with your hotel. I called and complained about the strobe light effect happening in my room 146. The outside light in the bushes outdoors was flickering so bad it gave me a migraine. Felt dizzy at times. So, no sleep. I have video!!!

Room was clean, slightly outdated. Shuttle from airport was easy. Breakfast was horrible and not restocked when it got crowded. It was also very warm in breakfast area.

Superb

Exceptional

Had to pay additional $17 per night for parking which as a hotel guest you should not have to, the pool was very dirty, hotel was not well maintained, blankets were cold. On the positive side, pillow was comfortable.

Good staff

Staff was very understanding and helpful

The gentle man at desk was busy but indeed was polite in getting me checked in. Room was clean and great

At the end of the day, it was an acceptable place to stay. Huge complaint... Don't advertise free shuttle to a d from airport if it stops running at 9pm. That alone is false advertising and won't be back.

Exceptional

It was a really nice day. They even let us check in early, which was very nice.

Breakfast was cold, waffle batter was very thin, and the cereal was stale. Staff was great although very understaffed

The staff was very nice and you do get a nice breakfast.

Their housekeeping was very bad

Clean bed and bathrooms We arrived with an infant, and the property informed us that a crib would be available. However, after making us pay for the room, they told us that they could not find a crib. They left us without any solution or safe place for our infant to sleep. The staff was very rude and completely unhelpful throughout the situation.

Exceptional

Very good

Good

La habitación limpia y organizada con todo lo necesario Mejoría un poco la calidad del desayuno y mi habitación 208 necesita reparar el baño pero eso es fácil de resolver. De manera general me pareció todo bien y volvería a quedarme. El precio es accesible y la ubicación es céntrica.

Amazing amazing amazing

Door issues. Toilet ran and ran. The floors not cleaned throughly.

Bad

This has been the worst experience ever and on top of that the room has bed bugs

Loved the room, and no issues in terms of the property. Lots of confusion with the shuttle pickup at the airport as the shuttle takes a break during lunch time and also doesn’t run before 5:30am. Also, weird interactions with the night time lobby staff but other than that i would stay again.

Good

Our room was clean and the complimentary breakfast was great. The only issue was that there was only 1 working elevator and this created longer waiting for getting to and from our room

Happy with the room, close to airport

Great location No shuttle after 9am

Bad

Exceptional

Property has a moisture issue, mold was found on the ceilings of the room above the bed (scattered) and mold on the wall. Coughed all night, due to hotel being fully booked they were unable to make accommodations.

Very nice and clean place

Room was spotless, Breakfast was great

I was only there for about 6 hours and left before breakfast opened. The shuttle driver did a good job but was tired crabby.

Excellent

Overall clean place the night manager on duty didn’t talk at all never discussed the terms and when I checked out gave him keys and they still messaged me

Biggest problem was a $15 fee for parking.

Excellent

Poor breakfast

Passable

Good location. The room had a musty smell. We won’t stay here again.

We chose this hotel because we were stranded overnight (missed flight) and thus picked one that had an airport shuttle, BUT the shuttle doesn't start running until 5:30 a.m. so this was a waste of time - if the airport has 7:00 a.m. flights then the hotel should provide shuttle service at least two hours prior to that but instead I had to order an Uber to get transportation. Very disappointing!

The location and the availability of the airport shuttle was the reason we booked this hotel. We arrived

Exceptional

Close to airport Out dated. Terrible breakfast.

The first room had mold in it. I visually saw it and smelled it. It was obvious and clear. I went to the front desk to ask for a new room, and though they got me into a new room, the desk associate was rude about it. She was concerned because now she cant "book it to someone else". I said the room has mold...i cant stay in it, it should be fixed before you book someone else in it. The new room wasnt much better, but i did get good sleep, so i can say it was average. Overall, good location..but they shouldnt be trying to argue with customers dissatisfied with room conditions. Sours the experience

The smell of the room was almost unbearable.

Passable

The rug and door were a little damage not in pristine condition but the beds were super comfortable. I came in from a flight at about 11:00 p.m. and the check in person was a bit rude.

Clean room, front desk staff very helpful, breakfast awful ( scrambled eggs are really bad so artificial, very cheap bread, nothing nutritious to offer…) The water in the pool was too cold!

Nice clean hotel with friendly staff!

Exceptional

Close to the airport with restaurants and shops also very close. The beds were comfortable, the bathroom was clean. The person at the reception was not friendly and at breakfast they began to remove everything without warning. The carpet was too dirty, when walking without shoes the feet were dirty. The room had a very unpleasant smell.

Close to the airport with restaurants and shops also very close. The beds were comfortable, the bathroom was clean. The person at the reception was not friendly and at breakfast they began to remove everything without warning. The carpet was too dirty, when walking without shoes the feet were dirty. The room had a very unpleasant smell.

the carpet in the room was wet. the smell in the corridor was not good

Room was very clean, definitely will stay there next time.

Amazing

I didn’t have breakfast

It wasn't that good Restaurants were not that close. We both have walkers and it hot. Too far for us to walk

It wasn't that good Restaurants were not that close. We both have walkers and it hot. Too far for us to walk

It was terrible.

Very nice location well maintained

The hotel was consistent with the price of the room. There was only one staff member at the desk and it was evident that customer service could have improved with an additional staff member.

My room door was broke but it shut and locked so I dealt with it. The staff was friendly.

it was a very clean hotel the front desk host was nice easy check in room was nice itnwas a nice area i would definitely stay again for that price, overall i give it 5 stars an only thing it could use it a lil heavier blanket is all an didnt like there was a $15 parking fee when we got there that was unacceptable

No me gusto que habían hombres sin camisa en la noche por el lobby y en mal estado y nadie les decía nada.

Only downfall is their free airport shuttle does not go in to terminal C. But we chose to uber it

Our room was super dirty, we ended up getting in the pool only to be met by the health department whom closed the pool while we were in it!! Terrible stay very disappointed

Large room, clean, but had to request hand soap, possibly forgotten when cleaning room. Staff at check in could have been more friendly and welcoming, maybe a bad day for her.

Staff was helpful Breakfast was good

Close to airport The customer service was horrible, My room wasn’t cleaned and bad management

Close to airport The customer service was horrible, My room wasn’t cleaned and bad management

Clean facilities, comfy bed, good location. Fresh coffee in lobby, even really early AM. Luggage storage and a relaxing area to crash while we waited for checkin. Friendly staff. Good value overall. The hot tub was hot, but the bubbles didn’t work. We turned on the timer, but no bubbles. Not a deal breaker, but it would be nice to get that fixed. We didn’t get to have breakfast, because we had an early flight, and breakfast started at 6AM.

Clean facilities, comfy bed, good location. Fresh coffee in lobby, even really early AM. Luggage storage and a relaxing area to crash while we waited for checkin. Friendly staff. Good value overall. The hot tub was hot, but the bubbles didn’t work. We turned on the timer, but no bubbles. Not a deal breaker, but it would be nice to get that fixed. We didn’t get to have breakfast, because we had an early flight, and breakfast started at 6AM.

..ĺ.................

Property was nice...staff was not so much. We were charged for parking (suppose to be free) and got an additional fee for what, we dont know. The staff gave us no reason other than "other hotels nearby charged for those things".

I

Breakfast had long lines and low on cheap food.

Location perfect If the shuttle started at 5am I could have returned my car in the evening, but 5:30 would have cut it too close. I thought it said 5am when I booked the hotel

The price was right, the location was good but the hotel is a bit tired looking and needs some updating. Breakfast was okay. Avoid scrambled eggs and sausage pellets!

Price has gone up substantially yet they're not offering anything new or different.

Bathroom needs some improvements

Exceptional

The staff were great. The property needs some tlc especially the pool. My stay was nice.

NA

The breakfast area was very dirty made you not want to eat

Price has gone up substantially yet they're not offering anything new or different.

Yes

The front counter staff was not very helpful when it came to using their shuttle service. We needed to drop off our rental car at the airport and was told that they come every hour… they never told us we needed to call them to book it. We called the hotel three times and still just said it would be there every hour. After waiting an hour we took an Uber back. We weee not happy to have to spend 25.00 when there was available shuttle service. Not once did they tell us we need to book this service

The front counter staff was not very helpful when it came to using their shuttle service. We needed to drop off our rental car at the airport and was told that they come every hour… they never told us we needed to call them to book it. We called the hotel three times and still just said it would be there every hour. After waiting an hour we took an Uber back. We weee not happy to have to spend 25.00 when there was available shuttle service. Not once did they tell us we need to book this service

The Hotel was in a good location for the airport. Travelling around the world, many Hotels give you 2 bottles of purified water per day. This Hotel doesn't, and because the nearest store that sells bottled water isn't anywhere close, they sell a single bottled water for $4 that you probably can buy 24 for $4 at Walmart.

Bad odor, humidity

Close to airport..not high class but clean and quiet perfect for short stay

Friendliest staff ever! Breakfast can use more variety, but its ok

I was looking for a decent place to stay near the Orlando airport and what I got was a nice surprise. It was in a perfect location, the room was clean and comfortable, the staff was very friendly, and they had a selection of snacks and nearby restaurants. We ordered dinner from our room. They had a few different offerings to choose from, and we chose Denny's which was across the street. Very convenient and good. It was so nice to be right near The Parking Spot where we needed to park the next morning at 6am to get to the train station/Brightline. I would definitely recommend this hotel for cleanliness and comfort if you need to stay near the airport, train station, or The Parking Spot.

Super friendly and helpful staff...A+++

Location was good. They charge $10 a day for parking. Was not on website. Checked in around 9pm went to the pool, it was dirty filled with bugs and debris. Went to hot tub jets did not work. We went up to our room by elevator and the elevator is super slow making lots of noise. Finally got to our room sheets had stains, bathroom toilet would not flush and the air vents was extremely loud.

Purchased bottle water over 5,00 each to expensive

Manager honored our early arrival via email mail. Did notcharge us 50.00 early charge Purchased bottle water over 5,00 each to expensive

Very good

Location was good. They charge $10 a day for parking. Was not on website. Checked in around 9pm went to the pool, it was dirty filled with bugs and debris. Went to hot tub jets did not work. We went up to our room by elevator and the elevator is super slow making lots of noise. Finally got to our room sheets had stains, bathroom toilet would not flush and the air vents was extremely loud.

The pool wasn't clean. There were what appeared to be bed bugs in the tub. I left the hotel after I saw the bugs.

Didn’t go to the pool

Clean hotel rooms was very nice only problem for me is they charge you for parking

Hot tube was broken 😭

Location is great as it’s in walking distance within restaurants and shops. Airport shuttle was helpful and a very average free breakfast. The facilities are NOT what are pictured online. The pool / wade pool was filthy compared to the photos. We did not even bother going in because it looked so dirty / the area outdoors didn’t seem well kept. The cleanness of the hotel room was also not great. The bathroom / bed were clean but there were crumbs all over the bar and toilet paper stuffed in the peep whole that was clearly left behind by a prior guest. The tv didn’t work to do anything other than cable, when I called the front desk all the staff could say to me was “well it’s broken so don’t use it” felt careless and unwilling to fix.

The hotel was very clean with exceptionally large guest rooms

Location, beds Old carpets in the room. Pool looked very old, not very clean.

Old carpets in the room. Pool looked very old, not very clean.

Very good

Location is great as it’s in walking distance within restaurants and shops. Airport shuttle was helpful and a very average free breakfast. The facilities are NOT what are pictured online. The pool / wade pool was filthy compared to the photos. We did not even bother going in because it looked so dirty / the area outdoors didn’t seem well kept. The cleanness of the hotel room was also not great. The bathroom / bed were clean but there were crumbs all over the bar and toilet paper stuffed in the peep whole that was clearly left behind by a prior guest. The tv didn’t work to do anything other than cable, when I called the front desk all the staff could say to me was “well it’s broken so don’t use it” felt careless and unwilling to fix.

The hotel was very clean with exceptionally large guest rooms

Ok, place. Close to the airport. Had some construction going on a their stairs were closed. Also had an odd scent in the place.

The staff was great but the hotel itself needs help, from what I've seen. Waiting in the lobby we noticed that there appeared to be black mold on the ceiling air vent. The lobby definitely needs an update and the guest computer wasn't working, but that's not too big of a deal unless you need it. The room I stayed in was awful. I got hit with the smell of mildew, which may have been from the mini fridge leaking on the floor leaving a wet spot that had to be avoided. Between finding dead bugs on the window sill and having to deal with the smell every time I walked in the room I am sure that I won't spend another night at a Country Inn. Luckily, I was only there for one night.

I liked the shuttle service to and from the airport

However, room was smelly. Tv channels were limited. The carpet in the room was horrendously dirty and stained. BTW, you can tell that the pool hasn't been deeply cleaned in a while. Breakfast super limited, hash browns under cooked, etc. Lot's of other choices to consider when around the area.

Easy check in Smelled musty and wasn’t very clean

Easy check in Smelled musty and wasn’t very clean

Friendly Staff and easy check in!

The pool was clean

Enjoy close location to airport

we recommend

I only stayed a few hours to sleep after a long flight . The hotel is in need of some TLC. It is old and warn. Carpet needs replacing.. It was fine for what I needed but the price was too high for what it is.

Room had urine odor complained but nothing was done about it.

Great beds a/c worked well

Very good

The staff neglected to inform us ahead of time that there was a charge to park our car.

The location was very convenient in respect to all of the attractions.

It was good

Exceptional

Very friendly and respectful, room was clean and great price, very close to the airport.

Nice

Everything was great

La habitación no estaba completamente limpia y no habían puesto jabón para las manos.

Superb

The woman at the front desk was very friendly and helpful with our late check in after a busy day at Disney. The room was clean and the beds were comfy. $10 for parking, breakfast buffet had a decent selection, and it only took about 7 minutes to get to the airport. I would stay here again

I had a pleasant time and the staff was helpful in every respect. Breakfast was a little underwhelming but OK.

Superb

Cute and quiet little spot after the hustle and bustle of theme parks. But when I arrived early I was told very sharply that there would be a $45 charge for early check in. Ok so I went to brunch. I ask to store my suitcase and it storage was an empty conference room. No tags given no receipt. Finally went to my room to rest. It smelled like mildew so I had to keep the AC running bbq to keep the smell and moisture down. Went to bed, no blankets in the room. Went to complementary breakfast and it was inedible. Powdered eggs and some sort of processed meat product. The orange was good. Went back to my room to take a shower. Get dressed not the shower and the wall has black mold that someone tried to paint over. At this point I was already wet so I had no choice but to finish. Reported this to the front desk person and his réponse was he would ‘let them know’. Don’t stay here unless you like mold and musty smells. And Soylent green for breakfast.

This was an average hotel. It is run down and needs some repairs and upgrades. Our room was functional but the shower curtain rod was falling out of the wall.

Wonderful

I was our gathering place for a reunion.

Overall it was as very good

The hotel was great next to a few restaurants. The buffet was good it is like most continental breakfasts but overall it’s a five stars.

Very nice hotel

Pictures online are NOT the real representation. Front desk lady was rude on the phone. Carpet is heavily stained. Hallways have a smell that they tried to cover with air freshener that only made it worse. Was charged a $45 early check in fee that wasn’t disclosed on their site. They’re are way better hotels in the area for the same price. Go with them!!!!

They are at the desk 24/7

Room was okay, needs a makeover, but no amenities at all. We even had to ask for soap at the reception desk. Breakfast was very basic, still using oneway plates, cutlery, ... For a Radisson Quality Standard it's an awful pity.

Had a super early flight...it was perfect!! It was walking distance to a couple restaurants also.

Good facilities and helpful staff

Location, loved the park! Breakfast selection and quality was great. Nothing, it was all good

Hotel.

Tried to check in at 12:45 told our room was ready but we would have to pay $25 early check in fee. Have stayed at 2 different Florida hotels while on this vacation and never had this happen.Actually checked in at 11 am at a prior hotel no problem. Why say you’re room is ready but you can’t check in with out paying $25 extra?

Elevators not working very well

Room smelled terrible. Carpet was filthy and turned my feet black.. hot tub was broken Shuttle service is not 24/7 I left with bites on my back!

It was great

location was excellent, clean. There was only one towel, one wash cloth etc. Other people were complaining about the same thing.

Our stay was great!

The young gentleman at the check in desk was excellent and took care of our changing needs due to an emergency. It made the hard circumstances much easier for us to change rooms when needed. I really appreciated his understanding and his kind and professional help

The room was extremely stale/damp smelling, was pretty gross. The carpet in the room didn’t seem to be vacuumed and the bathroom smelled like urine and chlorine. While the outside of the room smelled like a bottle of room fragrance was dumped in the hallway. The location to the airport and the free shuttle was great, however I wouldn’t stay again or recommend this hotel.

Waited over an hour for airport shuttle. No room available when we arrived late afternoon due to not having house keeping staff to clean them. After waiting 30+ minutes they gave us an "upgrade". Room was not throughly clean. Spider webs on the window. Dead bugs on the windowsill. Make up brush under bathroom vanity. Musty smell in the room.

Shuttle service to airport Rude front desk staff

Horrible experience with this hotel/Expedia. I accidentally booked one night for the wrong day. I realized I had made this mistake immediately and contacted both Expedia and the hotel to try to change the day or cancel altogether. After a week of back and forth, the answer was no changes/cancellation. So I am out the money for a night never spent in this hotel. And never will. Regardless of policy, sad to think human error cannot be considered in a case like this.

Proximity to the airport. Air conditioning wasn’t working in first room given to us and the floor (carpet) was all wet. We arrived at 11:00PM after a late flight. Room was changed but the issue should have been detected before.

Location Needs updating. All the carpet needs to be replaced because it is well worn and badly stained. There were missing tiles in our bathroom and a handheld shower sprayer you have to bend down to use. There was also only two bath towels. And we don’t like having no daily service. There was also only one tiny garbage can. Lastly, the dining room is too small, especially when large groups of people going on cruises are there eating about the same time and staying at the tables after they have finished breakfast.

Loved the stay!

Nice hotel.

Friendly staff. Comfortable beds. Quality breakfast.

Do not stay here. 3 different families were upset bc they offer a shuttle and close it early. We booked queen beds and they were very small not queens. Staff was rude and horrible. Do not recommend.

A bit run down and a long check in time.

The staff was extremely helpful

The only issue we had was that once we were on the shuttle to the airport the driver advised us that she was not authorized to take us to terminal C. We were dropped off at terminal B and had to go through the terminal and down a level and then take a bus to terminal C. It was very stressful. We are in our 70s and don’t know our way around the airport. I tipped the airport staff member who helped guide us to the bus stop so that was an extra expense for us. The hotel website should state that the shuttle only goes to terminals A and B.

Everything else was excellent though! We would stay here again, if returning to Orlando!

The buffet breakfast was good, lots of choices and friendly staff. When we checked in the night before, the counter person didn't tell us that we had prepaid for the buffet and didn't give us our tickets for it. We had to ask the next morning after checking my reservation paperwork and seeing that I had prepaid for it.

Did not get an itemized bill for services

Breakfast was a little lame. Room was okay.

Great location, close to restaurants & the airport. They had a great breakfast & the staff was friendly & helpful ? Everything was great!

Everything was durty the lobby the rooms, The lobby reeked of piss. The room horrible nasty the floor the bed, the staff so rude also is too high the proce and also charge you for the parking. If you dont want lose your money dont rent there

Good coffee

61 degrees in our room on arrival, musty odor and the beds were not too comfortable. I won’t be back

Clean room Breakfast was ok could use more options

Was ok for the price

Close to airport, close to walkable dinner restaurants. Free airport shuttle. Rooms and hotel are outdated. The bathtub in room had soap scum around the rim. Hair in shower area. Room smelled very musky, carpets are gross.

The shuttle driver who picked me up was amazing. Told me where to go for food and walking and booked me a return shuttle. Stellar!

The property was conventionally located. This property needs major updates. Carpet in room was old and stained. Stains on couch pillows and overall not very clean. The two women who worked the front desk were not helpful at all. Both very crabby!

We really liked the location of the hotel. There is a nice park behind it that is very walkable, and it’s also within walking distance of several restaurants. The swimming pool was decent as well. The shuttle service was very fast and efficient when picking us up from and taking us to the airport. On the negative side, we did not have hand soap in our bathroom, which was inconvenient. The room keys malfunctioned several times, and we had to go to the front desk repeatedly to have them reactivated. Additionally, the front desk staff on the first day were not very friendly. Another downside was the breakfast schedule during the holidays—it starts at 7:00 a.m., so we were unable to have breakfast before leaving for the airport.

The staff can improve their level of customer service, too curt to answer questions

Breakfast was good and the staff was nice. Everything was meticulously cleaned and organized. The staff was nice and I appreciated that it appeared the entire staff spoke both English and Spanish.

Everything

Nothing

Everything except the elevators The elevators are extra slow. They need to be serviced before someone get stuck in there.

It was convenient to various locations. It needs to be updated with new toilets etc..

Good location Charged extra for parking, not advertised this way on website

The room was really musty, only one towel, no extra tissue paper, the curtains did not close properly.

We didn't make use of the fitness room (which seemed nice!) but we did make use of the outdoor pool which was well kept and the pool area was lovely.

Grwat front desk. Clean. Good price. Decent breakfast.

It seems like a much lower level of hotel. I wouldn't stay there again. I also didn't appreciate finding out that parking a car there costs $10.00.

Booked a 2 queen bed room but got just one king bed room. I let them know that I am going to checkin late because of the flight delay. We were group of 4. The room was not cleaned and we found an airpod case in the sofa bed. The room didn't even had a towel. I went out at reception but got no response even after waiting for 30 minutes. In the morning, I met the assistant manager and he said that they were sorry and can give me the 50% back. It doesnt even make sense, despite going through all that, I was atleast hoping they could refund my full amount. I would give 0 star if I could.

We got in early, 10am and kept being told soon, but it was lies! We would have gone and did something with our time after we went and ate and came back when they said to check. They had two room attendants book sick, they knew this, and they made everyone wait and made it the customers feel its their fault. We didnt get our room until after 3pm but some had to wait even longer! The room was barely cleaned, just enough, to make it usable! Dirty towels and beds that looked slept in! Pre booked airport shuttle for 5am, first shuttle of the day, and they almost didnt have a driver, people were booking ubers instead. This was totally unacceptable when paying over two hundred dollars for a room. Will not stay there ever again! It gives Radisson a bad name!

Staff was great at check in, however our room was reassigned, it took several minutes to find another.

I attempted to check in around 5pm and no rooms were available due to being short staffed and no clean rooms available, per the registration clerk. There were at least 10 people waiting in line at that time and to her credit she was patient and had a good disposition despite being the only person checking in so many people. I was told the wait time would be around 30 minutes. I left and returned an hour later to a 30 minute wait. Upon getting to the room I tried to lock the door and the lock was broken. I called to the front desk to let the clerk know to which she stated that the transport driver would come to check it upon her arrival from the airport pick up. After a 30 minute wait I went to the front desk to request a different room since it was late and I needed to get some rest due to an early flight the next morning.

Reserved room and paid for and got to hotel and no room was available and was sent to a filthy dirty unacceptable hotel. I would like a full refund

Clean, friendly service, close to airport

Downside, breakfast was very school dinners and all cutlery and crockery were disposable, not very eco friendly

Check in was quick, however the room and hallway smelled funky. The AC unit was dirty with black and brown dust in the vents. The room was very large but felt unclean (shower was gross, carpet was stained- didn’t feel clean) At 2am we were awoken to repeated lights going off and doorbells/knocking. Apparently they double booked our room. When we tried to check out, at 330/4am no one was at the front desk to give the physical keys too. We called multiple times over 10+ minutes and then had to just leave to make our flight. I would not recommend, had a bad experience, and would definitely not come back.

A friend had recommended this hotel as she had stayed her multiple times and said it was a good hotel. We just needed a room to sleep in at the end of our vacation before flying home. Upon walking into the hotel area, there was a strong scent of cheap, stinky perfume or the equivalent of dumping multiple bath and body works scents out at the same time. I’m not sure what this hotel uses for “air freshener” but it was horrible and nothing I’ve ever smelled before. It gave us terrible headaches and the entire hotel including our room smelled like this stinky scent. We got to our “upgraded king suite”, the room was dark and dingy, the carpet had multiple stains on it, the shower head was caked in build-up and there was hardly any water pressure. The bathroom floor was also minimally cleaned. There was no bathmat and no wash cloths. It had two body towels and two hand towels and that was it. Neither of us felt comfortable even taking our socks or shoes off in the room because it looked and felt dirty. When we each showered before bed, we immediately put socks on until we crawled in bed. Thankfully the bed appeared clean when I pulled back the blankets. We debated about trying to get refunded and finding another hotel, we were there less than 12 hours and won’t return to this location. Not up to the standard of other Country Inn and Suites we’ve stayed at and NOT worth the almost $200 we paid. Do not recommend.

Nobody showed up for work-

Room was not ready, total chaos at front desk. Midnight rolled around, gave up and went somewhere else. No way to get a refund.

Bad Reno, might have newer furniture. But carpet was all stained and the smell of the building had a mold/ old smoke smell.

Clean room, staff very helpful

It was good enough

Clean room, everything was great

Never made it into room as there was an issue with the washer and evidently no clean linens or housekeeping

The moment we stepped out of the elevator on Level 3, the entire floor had a strong, unpleasant odor. It was filthy, and we were honestly shocked. Even my 11‑year‑old asked, “Is this really a hotel?” because the smell was overwhelming. When we entered the room, the odor continued. From the elevator to the room, the carpets were stained, which likely explains the terrible smell throughout the floor. I had also requested a shuttle from the airport to the hotel at 9:10 PM. The receptionist assured me it wouldn’t be a problem and asked me to call when ready. What I didn’t know was that no one would answer the phone. I called 15–17 times with zero response before finally giving up and booking an Uber. The service showed no accountability and no reliability. Would I stay here again? Absolutely not. Would I recommend this hotel to anyone? Not a chance.

Room was very nice. People were helpful and nice.

I think it’s just old

There was a delay in getting into our room. We arrived at 4 pm and was told our room was not cleaned yet due to a staffing shortage. We waited over an hour for our name to be called. Finally we stepped up to speak to an agent and the room was ready. Nobody ever reached out to us! In our room at 6 pm

Room was dirty, scheduled wake up call never happened, elevator was broken, anytime you called the front desk no one would answer

The staff was very nice, the rooms need to be cleaned better

The staff canceled my paid reservation before I arrived and did not notify me. My flight was delayed and I arrived later than expected at approximately 2 am only to learn that my room had been cancelled and given to someone else. Unfortunately, there were no available rooms in the area, so my husband and I spent the night in the lobby of the hotel. It was not an ideal situation to say the least.

My room did not have hot water. That was the only complaint I had.

Room older looking. Carpet needed cleaning. Nice staff. Location to airport was good. Over priced

Room was still dirty, sheet torn, dirt on the floor and trash still in room. Bed not very comfortable, felt like a pull out couch. Breakfast was decent and great location.

Staff was fabulous and went above and beyond to make the airport shuttle work for us. Great service.

Yes

It’s not the 4 seasons , but it did the job just for my families 22 hr layover! Staff was very helpful and understanding throughout reservation process. There’s also food trucks outside of the hotel which was a plus , and a nice big park across the street for kids and family’s

The room was janky, nothing fresh about it, cracked tiles on the bathroom floor, old tub, the beds have springs in them….and you can feel them. We usually stay at another hotel, we will be going back there next trip. We drive from St. Augustine the night before a trip to catch early flights, This hotel does not offer early shuttles. Avoid if you can afford a little more.

Hotel wasn’t overly clean (stained carpets) but great convenient location to airport

The room was clean and reasonably priced. The pool area was a little dated and hot tub was not working. Like the pool, the hotel.is a little dated and can use some sprucing up. The staff was friendly enougn. Not too much interaction, so i can not elaborate one way or another. There is a $10 parking fee charge per day which i did not know about until.i arrived. The continental breakfast was fair. 2 star hotel with a no frills stay.

Our first room was AWFUL, we had to change. Second room was ok for the quick overnight, but would not stay there again. Sort of run down and in need of TLC. I will say, the front desk and housekeeping staff were great and very helpful.

When we finally entered the rooms, there was a strong unpleasant odor. Additionally, unless we specifically requested housekeeping, the rooms were never cleaned. Despite the long wait and inconvenience, the hotel’s only gesture of compensation was to waive two days of parking fees—just $10 per day—which felt quite inadequate given the situation. Overall, this was a very disappointing experience, and I would not recommend this hotel.

No room was available! We were left to stay outside. Expedia owes my family and zi ! You ruined 2 days of our vacation. We went 38 hours without sleep. I want compensation for that!

Carpet need to be cleaned

We were put into a "dirty"room when we arrived after a long day of travel. Urine on toilet seat, toilet paper on the inside rim of toilet. Spills on nightstands. Crumbs and a toothpick on the carpet. It was obvious the (old and dirty) carpet had not been vacuumed. Upon checkout we were told it was a "dirty" room that had been "cleaned" by front desk associates because of staffing issues. We asked for another room but were told we had the last room available. If it wasn't 2 in the morning, we would have left.

The building seems to be getting a little dated. It is clean and well maintained, our stay was fine and we felt we got good value. Would stay again.

Yes

Staff were not very friendly, older hotel and run down.

Hotel has mold in the bathroom, many stains in the carpet through out, was not stocked for 3 people even, including Kleenex ran out after a single tissue use.

Staff was very friendly. Nicest front desk lady ever.

rooms are never cleaned or refreshed, AC does not work. plus our room had a very awful smell

Front desk women were rude and couldn't be bothered to stop their conversation to help.

I'm not sure if I would stay here long term. The building is definitely showing signs of aging. But for a night stay before a cruise, this worked for us. The airport shuttle had stopped running by the time we got to the airport so we didn't use this.

Staff was great.

The only issue was the air conditioning was poor. All other was great.

The room was clean and smelled fresh. The staff were very pleasant. I had a nice view out of my window. Parking wasn’t a problem, plenty of spaces. The room was a large size, plenty of space. The microwave and refrigerator was clean and a plus. My only complaint was the main lobby on the ground floor needed attention.

The room had a terrible feet smell, and breakfast was horrible

Excellent staff. Room and hallway are very run down. Carpeting in room has stains throughout. Hotel is badly in need of updating.

Soft bed

Stayed there from Friday to Tuesday and was told housekeeping is as needed. I asked for it and they told me it ma not be possible on day 3. No housekeeping was available, had to ask for towels multiple times. Reception not exactly friendly. On a positive note, close to airport and universal and free breakfast…

Perfect

Hotel is very tired and torn up

Staff was good. The room when I arrived the bathroom had hair all over the sink it looked like someone shaved and didn’t clean after themselves. Hair on the wall and bathtub it was super gross. The bathroom floor was dirty and the rug smelled like dirty wet rag.

Staff very helpful, room clean

Good staff, convenient location, clean, comfortable bed + shuttle to/from airport included. I will stay here again (business travel).

The room (I think because of the AC) smelled bad. The toilet seat wasn’t cleaned. Otherwise the staff was very kind.

Very clean throughout the hotel.

Nice room, comfortable bed

Room was very nice! Clean, comfortable with excellent service. Airport shuttle was prompt and very friendly! Within easy walking distance to several restaurants. I am an 67 year old woman and walked alone to an TGI Fridays and a Potbellies sandwich shop, passing other restaurants along the way. There was even a Mexican food truck, coffee truck and ice cream truck sitting almost on the property!

Definitely lacking staff support. The poor Night Shift guy is apparently the only one available to do anything for anyone for late check-in or early checkouts. The pool and Jacuzzi outside were filthy so we didn't use them. The room was dingy and looked like a contractor for a prison company designed the room. There was damage to one of our windows with a gaping hole where the air just blew through all night. Definitely won't stay here again.

Nice staff at check-in and clean room.

Hotel could use an update, starting to look a bit worn (carpets in hallway are stained, bathrooms looking a bit tired, rooms are dark and in need of a refresh, windows are in need of a good cleaning). Despite this, our stay was fine. Bed was comfortable, staff was great, location is good.

Service was not good.

The staff was very friendly and helpful, even when they were very busy. The room was nice, and the mattress was very comfortable. It’s also convenient to be able to leave my vehicle there while I travel (note: there is an extra charge to leave the car parked there while we travel).

No water pressure during peak hours in the morning.

Friendly staff

Great stay for the price.

Great value. Friendly staff.

Desk staff fantastic! Clean rooms!!

Room was nasty and terrible

Very quiet area for an airport hotel with lots of amenities within walking distance. Airport shuttle with limited hours.

Thanks.

Room was clean and the breakfast was great. Staff was nice. Only issues - no regular orange pekoe tea and the shower’s water temperature was opposite - you had to turn to cold to make the shower warm.

Had to change rooms because of a live bug crawling in the sheets. We were not compensated at all. Second room was good but not worth the money. Also had to pay for parking which I’ve never heard of before.

The carpet was tore in our room, the receptionist was rude twice when asking for a shuttle, the elevator felt like it was going to collapse, the toilet was clogged when we got there and they offered us a plunger and last we only went there for the hottub which has been out of order for 6 weeks

CLEAN room!

nice people good location

Staff was very efficient and courteous. Great location near so many restaurants and near the airport with a free shuttle.

No remote to control the Tv.

Rooms were clean

I wish the front staff should not have been that rude. Beeakfast has very limited and basic options

Hotel did not let us know that we don’t receive daily cleaning. We ran out of tissues and had to ask for a change of towels. The breakfast was the same each morning and was just ok. The only fruit they had were oranges. The shuttle drivers from and to the airport were excellent. Plenty of restaurants nearby for dinner.

Very clean. Staff was courteous and very helpful.

Room was perfect as always.

The room was clean. A little outdated. Breakfast was good.

Its was a great room

The room had an odor.

Pool hot tub nice room and free breakfast

Room was very tired. Needs some new carpet and and updating. More lights as room is dark

I was impressed with their airport shuttle service!!

It was a decent place but flexible with late check out

The room was open when we arrived. It was a real effort to close the door, as it did not close on its own. The heat did not work in the room and we were there when there was a cold freeze in Orlando.

Everything from Airport transportation to check-in to breakfast was smooth. Beds were comfortable air conditioning, cool.Only suggestion would be to dial back on the air freshener in the hallways

Clean room and very good breakfast. Easy check in and out. Shuttle picked us up at the airport and made us feel welcome.

Clean room.

Location and airport shuttle were key factors along with the great rate.

Nice

Everything was great, except for someone who knocked at my door. Never knew who that was or why it happened.

If you want a hotel close to airport, that will let you spend money on your vacation and not on your room. This is it !

Stayed the night. Breakfast was simple but convenient. Room was ok. Staff super friendly and gave recommendations for late places to eat.

The overall experience was excellent...very kind, helpful staff with a very nice, clean room. The breakfast was excellent, too.

The hotel is dated but very clean. The staff was efficient and friendly, breakfast was good. Very close to airport.

The staff was very friendly, room was very clean, everything was great

The lobby was jammed with people waiting to check in/check out every time I walked through. Elevators are veryyy slowwww. It was serviceable for a 1 night pre-flight stay. Lady at the front desk was nice.

The shuttle they advertised was not provided, I tried to cancel and not sure it went through. Please refund my cc I never checked in

The room had a stench when I got in. The breakfast is limited on meat for non pork customers. But I like the shuttle service to and from the airport and the onsite transportation for going to close stores. The walking restaurant option is also another option near the hotel. The hotel serves it purpose if not staying more than 2-3 days.

Nice hotel but not the cleanest. Hairs on the bathroom floor and sink, could definitely use a refresh. Service was excellent and bed was comfortable!

we traveled from Wisconsin in hopes to sit in the hot tub it was ice cold we would not have stayed here if we had known and we were unable to cancel once we discovered this then we went to our room and the TV wasn't hooked up to wifif so we couldn't watch anything I was traveling with two toddlers it was a horrible experience they were crying and bored it was horrible

Left before breakfast but pool area dirty

Nice

Overall good

Nice breakfast, and clean and beautiful room

Yes - all was clean and the service kind and orderly

Front desk and kitchen staff treated me kindly for the two days I was there. Even the overnight front desk had a smile no matter how late it was. We had a great experience and will return.

good location

Everything was same choice for breakfast and was very limited, my room smelled like humidity.

Very impressed.

Reasonable for the price paid

Do not count on or use shuttle. While the hotel is 4 mins from airport it took 40 minutes for the shuttle to pick us up and deliver us to hotel. Uber would have been significantly faster and not that much considering the distance

This hotel offers a great value for your money and would definitely be worth going back to!

Room service every 3 days is not good.

In addition there was hair left in the shower and water bottles left under the couch and bed.

Stayed 5 days but no room cleaning services and no changing the towels

During my three-night stay, I never received room service. I had to go to the front desk multiple times—once to request towels and another time to ask for toilet paper. Overall, the experience did not meet basic expectations.

We took the room and were happy to see it spotless but unfortunately the neighbouring room had a dog that was barking non-stop. We called the front desk and they promptly moved us to a similar room where it was again, spotless and very quiet! Even though we didn't get the room type that we reserved, our stay was comfortable and the staff was helpful

Yes

I left before breakfast time

They should inform guest that they are to request towels and room turn. They don’t just do it.

Everything was good

Although it looked nice and seemed very well kept from the outside, inside the hotel was old and disgusting. The hotel is very ridden with mold, it’s very obvious. Our room smelt like stinky socks and perm solution, we were grateful that we didn’t stay long. The front desk check-in lady seemed very overwhelmed and was very agitated when dealing with guests checking in.

Great

I stayed 1 night at Country Inn Hotel as a solo travel. The experience overall was a good experience. My

Overall, I highly recommend this hotel, very close to Orlando Airport (MCO) about 5-10 min uber ride. Hotel staff extremely helpful and good to have breakfast downstairs to save time.

Not overall friendly service , room was clean had noise from airport

Aged room but cleaned , breakfast could be better

Nasty odor on room/ pillows and bed sheets. No hot water on shower, unprofessional staff, terrible breakfast selection.

No maid service. Room had a musty odor.

Very friendly staff, affordable

Everything was good except having to pay for parking

Staff was friendly, room smelled like mold, bathroom didn’t look that clean, there was hair on the floor, breakfast was pretty good

For the price charged, better nearby options can be found.

Friendly staff

The room was clean and staff was friendly

better have some plates and bolws in room

Clean room

It’s was amazing I really liked the place I was in. My bed was really comfortable. Thank you for everything.

Clean and comfortable room, friendly staff and pretty grounds!

Average hotel experience. Slightly older carpets and bathtubs, but was definitely acceptable. Staff was friendly, breakfast was the usual continental fare. The hot tub did not work which was a definite disappointment. The airport shuttle ended at 9pm, so consider this if you have a late flight. There was a park less then 2 blocks away with playground, disc golf area nice for walkin and bathrooms. Was a nice area to take kids while killing time before heading to Cape Canaveral for a cruise.

We had a very nice stay in this Hotel.

The only issue would be ,you have to pay for parking. The lot is very big and enough oversight to make sure if your not staying there they can deal with that on them.

Hot tub and pool was atrocious. Bedding was inadequate and heater was loud. Parking was extra but not advertised as such.

Clean room, good breakfast

We did not get the room that was paid for. The sofa bed did not have any bedding. The reception person was very rude and refused to solve the problem for us. She repeatedly said she cannot do anything for us because it is booked through third party, and kept asking us to pay for another room because she saw that we had no other way. We had no choice and had to pay for a second room.

Shuttle from the air port stops at 9pm which we did not know. Breakfast was ok. Someone was smoking weed in the hotel. Beds were comfortable

The room was falling apart. There was a pile of pee at the bottom back of the toilet and the bathroom smeeled like cat pee.

Clean rooms, super Comfortable beds, good breakfast.

Neesha was an excellent representative. Although the carpet is dirty the room is spacious.

Dirty ass hotel

Front staff is always friendly and professional.

Clean room, friendly staff

Always enjoy my stay here.

Loved the room, very clean, awesome bathroom

I arrived an hour early so I went inside to see if I could get Earley check-in. The lady at the counter was so rude. She said for $40 in a really rude way and I said never mind. I’ll be back in an hour. When I came back to check in, she was horribly rude to me again and she asked for my credit card for incidentals which I was only staying overnight and literally only use the bed to sleep in. When I asked how to get to the room, she pointed around the corner at which point I said where do I park and she said oh you’re parking that’ll be $10 so she handed me a pass to put in my windshield for one day. When I finally got home from my stay, I checked my credit card and she charged me $50 in which now I have to dispute. Before leaving the hotel when I asked her for my receipt, she said it’ll come through Expedia. I wasn’t thinking about it at the time but I don’t use Expedia. I used Orbitz. So now I have no receipt from her for the parking except for my one day pass that she gave me for my windshield. This lady was so rude and mean that I don’t even wanna go back to the hotel again in January when I need to go to the airport again to pick someone up.

yes

This was a great hotel and I liked the location of it, the clean rooms, the friendly staff and how quiet it was despite it looking pretty busy! I would definitely stay here again.

They made me over charges for 586 and nobody answer nothing yet, i don't know was going on

It was perfect for our 1 night

I Don't know was going on with the charger. So far I have U$ 586 more in My Credit-card, why, please fix these inconveniences rights away, I promises i will never back to your facility.

I problemas card key , the rest it ok

No towels or wash rags the staff was rude

2) Room carpet was dirty 3) Bad service. 2 towels in the room for 4 guests. When asked for towels said they don’t have staff to deliver at room. 4) Breakfast has very limited choice

Friendly staff very helpful everything very clean but it would’ve been nice if they had opened up the morning breakfast area during the day we had a large group and nowhere to sit and play cards, etc.

The room was ok. We were in & out to the airport and didnt have much time to.check things out. We were out prior to breakfast being served.

Helpful and very friendly staff.

Front desk worked well with us.

break fast was good.

Clean and good location.

Friendly staff and good breakfast!

Great but no wash cloths in our room

Great!

The facility IN PERSON looks run down. It has not been taken care of. It feels like a motel 6 was given a cheap paint job and a name change.

Very clean

Room had animal urine stains in carpet and smelled awful. Front desk was very kind and moved us to amother room. The smell was better but could still faintly smell animals. However, the bathroom was dirty so we just slept on beach towels for a few hours and left.

There was only one staff at 3pm check-in with a line of 7 people. She held herself together and did the best she could. There should be more than one person at check-in time

Shuttle for airport was comfortable

I specifically asked for hotels with 24 hour shuttle service and this hotel came up. So over an hour waiting at midnight for the shuttle only to find that they stopped at 9pm. Once arriving at the hotel their was no one at the front desk at which point we had to yell to get someone to check us in.

Was not able to get an airport shuttle. Several attempts to reach the hotel, but no one answered the phone.

Great location and staff.

Service was good but property smells smoking throughout the stay

Convenient to airport, comfortable beds and friendly staff

Great shuttle, walking distance to restaurants, clean room, comfortable bed.

My room was only serviced once and the room smelled like a musty basement and the lampshade was broken. The outlets weren’t working properly

The staff didn’t think they were polite especially in reception and the kitchen

Room 209 unclean. Sucker stuck to tv stand. Toilet would not flush. One hand towel for 2 people. and 1 wash cloth. Wheelchair accessible room for 6foot 2inch man not in a wheelchair and we did not rent a wheelchair room. Poor quality control.

Staff were great

Place was alright. Nothing amazing. Fire alarm and fire department showed up while checking in. This lead to a bad start. Room was nice. Carpet had stains. Curtain was messed up. They placed us in the room right next to elevator and ice machine but seem to not be an issue or I was just tired. Had an early flight out so just wanted to be close to airport.

The staff was very friendly

The bathroom door squeaks very bad in the room we were in

Was initially told that 6 orders could be shipped free seeing it was a party of 3 but when we got there was told that we had to pay $5 per package. Management was called and we didn't have to pay anymore. Also we had to confirm with front desk that our packages were delivered even though they said no package was there. We gad to show proof of delivery of package. We got our packages after a long wait for them to locate it. Id give them a 5 out of 10

Bathroom floor was wet from leaks. Nothing was done!!

Clean room and very nice lady at the front desk!

Called the front desk twice to clean our room and to get fresh towels was a hassle and they never came to clean. The room smelled of mold with damp floors nothing would dry. The workers always seem to be nonchalant and unreliable. Breakfast was bland. Will not be returning.

No check in until 3 pm, long line up and it took 45 min to check in!!! luggage storage $15 + tax. Reception not very friendly. The other room my sister stayed has terrible smoky smell. Room rate is reasonable. Not much public sitting area. Large room though with microwave and refrigator. Ok to stay for 1 night.

We really appreciated the airport shuttle to the hotel. We had a short walk to dinner at Longhorn Steak House. The pool was nice, and breakfast was quick and convenient.

The only complaint is the area outside and the shower was weak

Clean room, bilingual staff, grate for rest and secure sleep

Perfect

We had to wait 15 Minutes to get checked in as there was nobody on the desk. When one finally arrived, no apology received. Very poor overall staffing there.

Prompt airport transport

A hot breakfast The shuttle is a little problem

Decent rooms and clean. A king bed should cost more than 2 queens. And getting hit with a parking fee of $10 isn't cool to surprise people with upon arrival.

Room is a bit dated. I see cracks and old painted walls. Room smells a bit moldy as well. The breakfast area is also a bit small.

One of the beds comforter was lumpy, had asked multiple times for it to be changed. After leaving for a few hours and coming back to still find the lumpy comforter wasn’t changed. Noticed old blood stains on the curtain. Overall, not the greatest experience at this hotel.

Clean room, nice breakfast and pool

The only problem is they don’t accept cash as payment

Friendly staff and convenient location & shuttle bus. However, rooms smelled slightly damp/musty and property had obvious signs of wear and tare, especially in bathrooms.

The staff were excellent, and the room was great and welcoming.

Very nice place to stay. I felt very safe. And I was satisfied to the fact that it was within walking distance to several good places to eat. I would definitely stay there again.

Yes

Yes very clean room and great staff

Best part about staying here was leaving on the free airport shuttle to the airport!