Baymont by Wyndham Ontario

Good

Elevator was broken had to walk up stairs. Doing construction. Plastic covering everywhere needed signs to communicate the enters and exits

I have stayed several times and the elevator is always broken making it difficult for people that can't climb stairs

None Breakfast -Food, old furnitures and room smells cleaner chemical. TV was not working.

Clean , pleasant staff Everything was fine

Exceptional

Exceptional

Superb

Exceptional

Great stay as usual. Clean, affordable and complimentary breakfast. I’ll always stay here

Exceptional

Everything

Exceptional

Room was clean and nice breakfast. Staff was welcoming and kind

Clean room! Very happy with the cleanliness and saw no bugs!

Exceptional

Nothing Everything

Exceptional

Bad

Breakfast

Pleasant

I didn’t like that the elevator was broken down so I had to take the stairs to the third floor with all my luggage

Friendly staff. Older furniture, elevator broken.

Friendly staff. Older furniture, elevator broken.

Breakfast was good but I do wish they had a different way to get juice. When they run out of juice, it’s not refilled right away and with the amount of people coming in and out it would run out quickly The pool was freezing so I do wish it was heated a bit to make it more comfortable. Other than those little things, staff were nice, the stay was great and we definitely felt rested

Good place just the elevator was broken

The bed is old and hard

The bed is old and hard

Pleasant

I thought it was a fairly decent place

This was the worst place ever. It smelled like urine and weed. The smell gave me an allergic reaction. The elevator does not work and they tried to put us on the third floor with a handicapped person so we couldn’t get to the room. Although they couldn’t accommodate us they refused to refund us. Lots of people smoking things hanging around. Please do yourself a favor a stay away from this place unless you are a drug addict or don’t mind living on the edge.

yes

Exceptional

The size of the room was perfect and very peaceful and quiet there At the front desk, there is a gentleman by the name of Harvey. He has no customer service skills very rude to the customers. I went in and tried to talk to the general manager, but I just only spoke with the assistant manager. However, I want some changed to happen regarding that. I don't believe it was correct.The way he treats people and the way he spoke to me. The general manager should reach out to me.

The size of the room was perfect and very peaceful and quiet there At the front desk, there is a gentleman by the name of Harvey. He has no customer service skills very rude to the customers. I went in and tried to talk to the general manager, but I just only spoke with the assistant manager. However, I want some changed to happen regarding that. I don't believe it was correct.The way he treats people and the way he spoke to me. The general manager should reach out to me.

Disappointing

Everything customer service was the worst I've ever experienced

the elevator was out of order and there was a dog in a room barking

i like the room and breakfast . the elevator was out of order and there was a dog in a room barking

Exceptional

Very poor

Elevators weren't operational.

We were in need of a good night's sleep and dinner. The location was great too. Elevators weren't operational.

The staff was friendly I was dealing with my mother passing away and if it weren't for the smiling faces atvthe front desk I would have killed myself because of depression

The staff was friendly I was dealing with my mother passing away and if it weren't for the smiling faces atvthe front desk I would have killed myself because of depression

The property requires some renovation

There was nothing really to like about this Hotel. It was a complete failure!! I did not like way service was going upon checkin. A guest was complaining to the Front desk that her room had roaches and wanted to be switched out. Me and my wife were getting nervous to hear that from one of their guest staying there. I had to wait 20 minutes to finally get serviced. They checked me in and told them I have a reservation for a king room non smoking. So they said no problem. They gave me room #101 and the room smelled like a cigar. I said no way!! I went to the front desk and told them you gave me a dirty room, so they switched me to the second since.1st floor was sold out.. had no choicr. No working elevator to move my luggage up. They had a sign posted on the elevator... out of service so we had no choice going up the stairs. My wife has bad knees so that was hard for her to get to the room. The second room they gave me smelled better and clean, so I took the room. Another thing I did not like is they had no working jacuzzi as advertised. The Jacuzzi was broken as well on a nice Warm day outside. The jacuzzi was filled up with dirty moldy water so I found that disturbing. Also when they took my security deposit for the room they did not fully refund me. I left the room clean when I checked out. Just the bedsheets and pillows needed to be cleaned and rotated so I don't understand why they took part of my deposit and wouldn't give me an answer for it. I find that dishonest and disappointed staying here at this Hotel. I would not trust this Hotel of them taking your security deposit. You won't get it all back. This place is supposed to be quality when it turned out to be a failure. I am a genius level 3 and will not be coming back. STAY AWAY FROM THIS HOTEL!!

The elevator was broken.

I don't think there was nothing I didn't like about. The stay.Everything went really smooth.Check in, check out no issues at all

The smell, the property.

Ok

Truly regret booking here. It smelled awful. Beds are old. Suspicious people around.

The building was in poor condition. The elevator was broken, the furniture in the rooms was old and beat up. The WiFi was spotty in my room. The carpets were worn. There was a fresh coat of paint everywhere and the lobby was nice. Breakfast was nice. Overall it was a depressing place.

Don’t stay here I REPEAT DONT STAY HERE!!! There rooms are infested with roaches we left early because of that they kept my deposit never sent it back even thought they claim they did the lady in the phone was rude saying she didn’t care about the roaches junkies sleeping outside of the place I would never ever recommend this place!!!!

The room was clean. The staff was friendly. The furniture needs to be updated. The elevator needs to be fixed

The room was clean. The staff was friendly. The furniture needs to be updated. The elevator needs to be fixed

Breakfast is great

The elevator was non operational. With my bad back and wife's bad knee... not good. But otherwise pleasant stay. I'd go back!

Comfortable I don’t have complaints

I did not get breakfast.

I want my deposit where's my deposit you guys haven't put it back on my card yet You haven't put my deposit back on my card

?

Staff was not friendly or helpful. Elevator not working and found out it was out of order for months. Only one set of stairs that went to all levels. Hallways had an strange smell. Furniture in the room was so scratched up and in poor condition, worst I have ever seen in a hotel. Homeless camp behind the hotel and those people were constantly going through the trash in the parking lot and walking around, felt unsafe. WiFi was so slow it barely worked, staff said they knew it was bad on the third floor where we were. TV barely worked. Shower had not been cleaned well. Front desk staff kept telling us dogs were not allowed, though their website clearly says they are pet friendly and our service dogs met all their requirements to stay. Made it very uncomfortable to walk by them each time. Will never stay here, or likely any Baymont property again. Can not believe it is a Wyndham property - boy have they gone downhill!!

Staff was not friendly or helpful. Elevator not working and found out it was out of order for months. Only one set of stairs that went to all levels. Hallways had an strange smell. Furniture in the room was so scratched up and in poor condition, worst I have ever seen in a hotel. Homeless camp behind the hotel and those people were constantly going through the trash in the parking lot and walking around, felt unsafe. WiFi was so slow it barely worked, staff said they knew it was bad on the third floor where we were. TV barely worked. Shower had not been cleaned well. Front desk staff kept telling us dogs were not allowed, though their website clearly says they are pet friendly and our service dogs met all their requirements to stay. Made it very uncomfortable to walk by them each time. Will never stay here, or likely any Baymont property again. Can not believe it is a Wyndham property - boy have they gone downhill!!

Very clean, quiet. Sraff was great.

Very clean, quiet. Sraff was great.

The breakfast was OK. The elevator was out of order, so I had to pay an additional fee to be accommodated on the first floor. There was no coffee maker. No tissues. No ice bucket.

Staff was great, but facilities need some upkeep. Roaches in some rooms, slow-drain sink, incredibly loud bathroom fan. Nice breakfast area, but at 10pm on a Sunday night I watched a man be turned away because a female sex worker upstaris supposedly already had "too many guests." Pool is out of order.

Staff was great, but facilities need some upkeep. Roaches in some rooms, slow-drain sink, incredibly loud bathroom fan. Nice breakfast area, but at 10pm on a Sunday night I watched a man be turned away because a female sex worker upstaris supposedly already had "too many guests." Pool is out of order.

There was a bait and switch type situation going on this evening. I had the room reserved and paid for. When i got the the hotel they then said that the elevator was broken and that the room i had reserved was not available on the first two floors. I would have to walk up three flights of stairs to get that room. Or i could upgrade to a different room on the forst floor for an additional cost. So there facility was broken down and it was not on the website that this was the case an instead of providing service to offset the issue they charged me more money to get the room i dod not want that did not have the amenities i wanted the room for. The longue. When i asked the front desk peraon if the room had the longue he could not provide the information and said it might be on there. I have a mobility issue in getting up the stairs which is why i did not want a room above the first floor. I did inquire if there was any mobility access rooms available and was denied that also. Overall a horrible experience.

There was a bait and switch type situation going on this evening. I had the room reserved and paid for. When i got the the hotel they then said that the elevator was broken and that the room i had reserved was not available on the first two floors. I would have to walk up three flights of stairs to get that room. Or i could upgrade to a different room on the forst floor for an additional cost. So there facility was broken down and it was not on the website that this was the case an instead of providing service to offset the issue they charged me more money to get the room i dod not want that did not have the amenities i wanted the room for. The longue. When i asked the front desk peraon if the room had the longue he could not provide the information and said it might be on there. I have a mobility issue in getting up the stairs which is why i did not want a room above the first floor. I did inquire if there was any mobility access rooms available and was denied that also. Overall a horrible experience.

I really didn’t like the location Felt the location was not in the greatest area. The elevator was not working at the time so had to go up three flights of stairs.

The room was clean. The staff was very nice.

The room was clean. The staff was very nice.

Loud room noises at midnight and 3am. No ice bucket, no coffee maker AND room was left dirty on Thanksgiving Day. We came back to the room to find it dirty.

Loud room noises at midnight and 3am. No ice bucket, no coffee maker AND room was left dirty on Thanksgiving Day. We came back to the room to find it dirty.

Its was good

Its was good

Great service

Great service

Very clean and nice

Very clean and nice

Yes

Yes

Excellence

Excellence

I stay here if I’m going to any insomniac event at NOS center it gets the job done.

I stay here if I’m going to any insomniac event at NOS center it gets the job done.

Helpful friendly staff and clean environment. The breakfast was also a nice touch

Helpful friendly staff and clean environment. The breakfast was also a nice touch

Perfect

Perfect

Fast service

Fast service

Employers are very excellent

Employers are very excellent

I was surprised to see homeless infront of doors and parking lot, one of them taken coffee from the lobby breakfast corner! Please review all pictures! Thanks Mohammad S.Reza [email protected]

I was surprised to see homeless infront of doors and parking lot, one of them taken coffee from the lobby breakfast corner! Please review all pictures! Thanks Mohammad S.Reza [email protected]

Didnt like that fact that i was hearingpeople in parking lot early in the morning

Didnt like that fact that i was hearingpeople in parking lot early in the morning

I was very happy with my stay there

I was very happy with my stay there

Only problem was I stayed six days and I had to ask the housekeeping for tissue every day and no one ever during my whole stay came and asked if I needed room cleaning .I had to ask for the broom to sweep myself and one of the housekeeping even got mad when we asked to return our towels and asked for new ones.Front desk was very polite and accommodating.

Only problem was I stayed six days and I had to ask the housekeeping for tissue every day and no one ever during my whole stay came and asked if I needed room cleaning .I had to ask for the broom to sweep myself and one of the housekeeping even got mad when we asked to return our towels and asked for new ones.Front desk was very polite and accommodating.

To make matters worse, the hotel was extremely noisy at night making it hard to sleep or relax. Between the lack of cleanliness, basic amenities not working, and the constant noise, this was one of the most unpleasant hotel stays I’ve ever had. I would suggest looking elsewhere if you want a comfortable and stress-free stay.

To make matters worse, the hotel was extremely noisy at night making it hard to sleep or relax. Between the lack of cleanliness, basic amenities not working, and the constant noise, this was one of the most unpleasant hotel stays I’ve ever had. I would suggest looking elsewhere if you want a comfortable and stress-free stay.

Close to the airport made it convenient

Close to the airport made it convenient

Housekeeping was a disaster, day ones you get these super nice large towels and they take them back and you get these gross old tiny towels. They refused to make the beds, they left us folded blankets to do ourselves. The hot tub is broken with a permanent sign screwed to the wall, and the pool is small and dirty. While close to the convention center, it did not feel very safe at all.

Housekeeping was a disaster, day ones you get these super nice large towels and they take them back and you get these gross old tiny towels. They refused to make the beds, they left us folded blankets to do ourselves. The hot tub is broken with a permanent sign screwed to the wall, and the pool is small and dirty. While close to the convention center, it did not feel very safe at all.

Facility had a cigarette smell. However its location is convenient, because you have food, gym, gas stations and target around the hotel.

Facility had a cigarette smell. However its location is convenient, because you have food, gym, gas stations and target around the hotel.

As soon as I got in the room there were 2 roaches one in the bathroom floor and the other near the air conditioner

As soon as I got in the room there were 2 roaches one in the bathroom floor and the other near the air conditioner

There was a cockroach floating in the pool. All the conditions are dirty. Bad maintenance and cleanliness. You get what you pay for.

There was a cockroach floating in the pool. All the conditions are dirty. Bad maintenance and cleanliness. You get what you pay for.

Great staff, great service. I recommend for a quick stay.

Great staff, great service. I recommend for a quick stay.

Everyone was friendly and beds were comfy

Everyone was friendly and beds were comfy

Great location

Great location

It was ok

It was ok

Good

Good

None

None

No comments

No comments

Extremely poor quality hotel, room was smelling, cabinets were scratched - there was not even an iron and stand, no coffee maker in room, floor was dirty and the chair in the room was torn! It was truly a disappointing experience and I hope we can get our money back for this.

Extremely poor quality hotel, room was smelling, cabinets were scratched - there was not even an iron and stand, no coffee maker in room, floor was dirty and the chair in the room was torn! It was truly a disappointing experience and I hope we can get our money back for this.

The check-in clerk Alfonso was professional and friendly.

The check-in clerk Alfonso was professional and friendly.

Horrendous experience. Prostitution was taken place at this facilty. An excusably professionalism. Will never come back.

Horrendous experience. Prostitution was taken place at this facilty. An excusably professionalism. Will never come back.

Quiet

Quiet

Very clean friendly staff coffee in the morning was available

Very clean friendly staff coffee in the morning was available

Check in was simple. My room was nothing special including the bed and pillows, but this is what I expected at this price. It does come with a microwave and small fridge/freezer, but bring your own coffee maker/coffee/water. The coffee available during breakfast hours was cold and there were no options for creamer/sugar (the canisters were empty). Would I come back? Absolutely.

Check in was simple. My room was nothing special including the bed and pillows, but this is what I expected at this price. It does come with a microwave and small fridge/freezer, but bring your own coffee maker/coffee/water. The coffee available during breakfast hours was cold and there were no options for creamer/sugar (the canisters were empty). Would I come back? Absolutely.

Very nice and quiet property. Great customer service at front desk!

Very nice and quiet property. Great customer service at front desk!

The rooms are the best and everthing is like within minutes to get whatever u need done. Fitness center target, liquor store gas station. I say if your in ontario or the near by areas you should definitely come here.. Thanks for the great service yall

The rooms are the best and everthing is like within minutes to get whatever u need done. Fitness center target, liquor store gas station. I say if your in ontario or the near by areas you should definitely come here.. Thanks for the great service yall

Nice breakfast and staff was friendly

Nice breakfast and staff was friendly

Alot of bums in the area

Alot of bums in the area

Excellent service and breakfast was great

Excellent service and breakfast was great

It was a fine stay. Check in was easy and i enjoyed my time.

It was a fine stay. Check in was easy and i enjoyed my time.

They always treat you with respect , and the parking structure is big enough for everyone to park . Quick and easy to get on the freeway !

They always treat you with respect , and the parking structure is big enough for everyone to park . Quick and easy to get on the freeway !

The guy checking everyone in needs to be retrained. This is absolutely unacceptable. Do better.

The guy checking everyone in needs to be retrained. This is absolutely unacceptable. Do better.

The hotel was locked with no clerk when we arrived at 8:15 pm, with a sign saying no clerk until 8:30. The hotel was overall dingy, rooms were gross, hard floors were dirty and weird, bathroom was gross, pool looked like it hadn’t been cleaned in two years, had loud sex noises through the wall at 6:30 am, and the breakfast was sliced bread, apples and hostess coffee cakes.

The hotel was locked with no clerk when we arrived at 8:15 pm, with a sign saying no clerk until 8:30. The hotel was overall dingy, rooms were gross, hard floors were dirty and weird, bathroom was gross, pool looked like it hadn’t been cleaned in two years, had loud sex noises through the wall at 6:30 am, and the breakfast was sliced bread, apples and hostess coffee cakes.

Poorly staffed, front counter attendant rude and unwelcoming. Fighting on phone for hours in an unknown dialect loud enough for all to hear but not understand….was worried for a bit but later confirmed alll was fine. Hallways dirty with items and soiled linen in baskets. Rooms were fine just dated and worn.

Poorly staffed, front counter attendant rude and unwelcoming. Fighting on phone for hours in an unknown dialect loud enough for all to hear but not understand….was worried for a bit but later confirmed alll was fine. Hallways dirty with items and soiled linen in baskets. Rooms were fine just dated and worn.

Clean room

Clean room

Its nice but the service not so good

Its nice but the service not so good

Great location for my needs

Great location for my needs

Attended us fast n easy

Attended us fast n easy

Bugs were found in my room. They kindly switched me rooms.

Bugs were found in my room. They kindly switched me rooms.

Cleanest place

Cleanest place

Everything except I didn't get my deposit back 4 some reason

Everything except I didn't get my deposit back 4 some reason

No clean liening

No clean liening

Reception was a bit slow, and unsure. Otherwise, hotel stay was above average.

Reception was a bit slow, and unsure. Otherwise, hotel stay was above average.

I really like this stay the room was awesome they customer service 💯

I really like this stay the room was awesome they customer service 💯

All was fine

All was fine

Inoperative ceiling fan in the bathroom, tear in carpets...

Inoperative ceiling fan in the bathroom, tear in carpets...

N/A

N/A

All good!

All good!

Dear [Baymont Management/Customer Service], My name is Brawn Hampton, and I am writing to express my dissatisfaction with my recent stay at Baymont and to formally request a refund for the charges incurred. The room I initially booked did not have the amenities as advertised, specifically reliable internet access, which was essential for my work. After paying an additional $30 for early check-in, I discovered that the internet on the third floor was not functioning. Despite reporting the issue, I was forced to switch to a lower-grade room to access internet service. However, I was still charged the rate for the suite I initially booked, despite the downgrade in accommodations. This situation was highly inconvenient, as it disrupted my ability to work and did not meet the expectations set by your advertised amenities. Given the circumstances, I kindly request: 1. A refund for the difference between the suite and the downgraded room I was provided. 2. A refund of the $30 early check-in fee, as I was unable to use the services I paid for due to the internet issues. Please let me know how to proceed with this matter. I have attached any relevant documentation, including receipts and confirmation emails, to assist with your review. I appreciate your attention to this and look forward to your prompt resolution. Thank you for your understanding. Sincerely, Brawn Hampton Phone: 840-261-5188

Dear [Baymont Management/Customer Service], My name is Brawn Hampton, and I am writing to express my dissatisfaction with my recent stay at Baymont and to formally request a refund for the charges incurred. The room I initially booked did not have the amenities as advertised, specifically reliable internet access, which was essential for my work. After paying an additional $30 for early check-in, I discovered that the internet on the third floor was not functioning. Despite reporting the issue, I was forced to switch to a lower-grade room to access internet service. However, I was still charged the rate for the suite I initially booked, despite the downgrade in accommodations. This situation was highly inconvenient, as it disrupted my ability to work and did not meet the expectations set by your advertised amenities. Given the circumstances, I kindly request: 1. A refund for the difference between the suite and the downgraded room I was provided. 2. A refund of the $30 early check-in fee, as I was unable to use the services I paid for due to the internet issues. Please let me know how to proceed with this matter. I have attached any relevant documentation, including receipts and confirmation emails, to assist with your review. I appreciate your attention to this and look forward to your prompt resolution. Thank you for your understanding. Sincerely, Brawn Hampton Phone: 840-261-5188

I appreciate house keeping and front desk is very helpful

I appreciate house keeping and front desk is very helpful

Bueno y comfortable

Bueno y comfortable

Nice place to stay.

Nice place to stay.

Blanket had others hair on it

Blanket had others hair on it

The hotel didn’t even let me check in at all. I was short on the first night for my deposit so they nearly did not accommodate me and my kids slept in the car and then next morning came back with the money and because I just got married, and I haven’t gotten my new debit card, you still didn’t accommodate me and acrually kicked me off the property

The hotel didn’t even let me check in at all. I was short on the first night for my deposit so they nearly did not accommodate me and my kids slept in the car and then next morning came back with the money and because I just got married, and I haven’t gotten my new debit card, you still didn’t accommodate me and acrually kicked me off the property

❤️❤️❤️

❤️❤️❤️

❤️❤️❤️

❤️❤️❤️

❤️❤️❤️

❤️❤️❤️

❤️❤️❤️

❤️❤️❤️

Overall nice property, clean bedding and towels. Staff is quick, they take their lunch breaks around 1:30-2 am. Check out is at 11 am if you want late check out it’s $20 to check out at 12, $30 to check out at 1, and $50 to check out at 2.

Overall nice property, clean bedding and towels. Staff is quick, they take their lunch breaks around 1:30-2 am. Check out is at 11 am if you want late check out it’s $20 to check out at 12, $30 to check out at 1, and $50 to check out at 2.

The man at the front desk was so rude. The room looked nice, bed comfy, the room was nice until i saw roaches. The parking lot was full of weirdos. But it was in a good spot as far as finding something to eat and being close to stores and the fwy.

The man at the front desk was so rude. The room looked nice, bed comfy, the room was nice until i saw roaches. The parking lot was full of weirdos. But it was in a good spot as far as finding something to eat and being close to stores and the fwy.

Cheap and decent Rooms However they need to fix the elevator cuz it shuts on u too fast huge liability.it will shut the moment u step into the elevator and careful in the stairwell because doors shut and kmllkkukkķ

Cheap and decent Rooms However they need to fix the elevator cuz it shuts on u too fast huge liability.it will shut the moment u step into the elevator and careful in the stairwell because doors shut and kmllkkukkķ

I really like Baymont. The staff is friendly and helpful and it's a quiet, safe place to stay. The only issue I had was that the spa wasn't warm.

I really like Baymont. The staff is friendly and helpful and it's a quiet, safe place to stay. The only issue I had was that the spa wasn't warm.

Always great service, clean rooms , and complementary breakfast is a plus .

Always great service, clean rooms , and complementary breakfast is a plus .

Love it

Love it

The room was nice and clean. The location was not in a desirable location.

The room was nice and clean. The location was not in a desirable location.

durty place

durty place

Nick was extremely helpful. THANK YOU NICK

Nick was extremely helpful. THANK YOU NICK

Hotel will refuse to refund you, even after originally saying they will.

Hotel will refuse to refund you, even after originally saying they will.

Whatever we need was accommodated Thank you for your service

Whatever we need was accommodated Thank you for your service

The assistant manager told me bc Expedia didn’t send a virtual card to the hotel that my reservation had to be vacated. My reservation was for a week. I feel that the hotel should have handle it without involving me. The funds had already come out of my acct and they were paid whatever 3rd party shenanigans happens my stay should not have been Threatened.

The assistant manager told me bc Expedia didn’t send a virtual card to the hotel that my reservation had to be vacated. My reservation was for a week. I feel that the hotel should have handle it without involving me. The funds had already come out of my acct and they were paid whatever 3rd party shenanigans happens my stay should not have been Threatened.

I had two of my cars broken in and took all my son’s clothes not nothing else but come on really lil baby clothes and not safe to keep your car in the parking lot. Plus the day my first car get broken in the camera doesn’t work. To me seem very odd and werid. As well don’t bring no pets or even service animals u will still get charged for a pet fee. This motel truthfully needs to get shut down.

I had two of my cars broken in and took all my son’s clothes not nothing else but come on really lil baby clothes and not safe to keep your car in the parking lot. Plus the day my first car get broken in the camera doesn’t work. To me seem very odd and werid. As well don’t bring no pets or even service animals u will still get charged for a pet fee. This motel truthfully needs to get shut down.

Service was good

Rude staff

The only thing I didn't like was you have to go thru lobby to go to your room beside that overall was great

Satisfied with the Service

No way I recommend this place, very expensive for the poor security, service and premises.

Not too bad for a cheap price. One room’s TV didn’t work, wifi was too weak to use and elevator was broken going down. (Going up worked). Breakfast was super limited but for cheap, I’d go back.

We always love staying here when we are in town

The bed was comfy enough but like the rest of the motel the cabinets were worn and chipped.

Horrible place to stay , Dirty and very Rude customer service , let’s add , very unsafe …….

Nice clean rooms.

Nice

When we got there about 2 to ask a question no one was at the desk we finally left at 245 no one ever showed up. i asked a maid they said probably at lunch there was not a note saying when they would be back, Then the place smelled of very strong pot, In the evening I went down to get a washcloth and the desk clerk was walking her dog and asked me if I could come back in 10 Min For breakfast they had only 3 tables for all the guest. Was not a good experience.

Elevator was broke and there was a man asking for money in the stairwell. Rooms were clean and morning staff was nice.

The staff here are excellent. The area is starting to look better than it did three years ago. Great service.

Within walking distance of shopping

I did not like the closing door hours that seems ridiculous and inconvenient never staying here again

Found hair on bed, furnishings were beaten and not nice. Price gouged due to a near by concert event. Could have gone to a motel 6 and had a better room

It’s an okay hotel, cheap so it checks that box, but is dirty and found multiple hairs embedded in the towels

It was convenient and quiet. I book it at last moment and got a room to my convenient. Staff is awesome and helpful. Will stay again.

Terrible front desk people, never smiling or even pleasant. No understanding of hospitality or customer service. Breakfast not restocked and so you had to ask if they had things, then wait for their retrieval. One morning, no plates or forks so pancakes in a bowl with a spoon. Last morning, 10 min wait for coffee at 8:15. Rooms were as expected and no wierd smells.

Everything was fine except the people above, they were too loud

Smelly and dirty

Crack heads walking around the building all night, spit everywhere on the ground from the crack heads, just overall a bad place to stay. Especially if you have kids.

This place always is always clean and friendly.

Good