Ayres Suites Ontario at the Mills Mall - Rancho Cucamonga

Awesome relaxing stary breakfast was great and at a reasonable time

Great,

It was a pleasant stay, the staff was helpful and the breakfast options were great. Room was clean and everything worked that we needed.

Great place to stay. Close to the mall and great places to eat. The front staff were very friendly and helpful.

Property was very clean and well maintained. The staff was helpful with several things I needed, including a ride to the airport.

We came for my daughter's graduation and they were able to give us adjoining rooms, which was nice. These days it's rare to get cleaning every day, but they did offer it which was nice. The man making the eggs in the breakfast room was very friendly. Parking was easy and we we close to everything we needed to be close to.

The room was clean and the breaskfast was good.

Very good

Exceptional

The room was clean and the staff was helpful

The staff was friendly & accommodating to our needs. I would definitely recommend a stay here to my friends & family

Appreciated the washer and dryer

check in was smooth the room was clean staff was nice

Very clean and respectful

Area is good, comfortable but no extra blankets or pillows. The food had zero flavor!

Area is good, comfortable but no extra blankets or pillows. The food had zero flavor!

breakfast could be better

Hall wasn't very clean ,some area of bathrooms wasn't very clean.There where some noise i hear all day and night,hotel need to be updated.

The handicap parking was all blocked off and inaccessible. I asked for help with a room near the elevator and I was told I’d have to pay more for that. The food was barely edible. Very disappointed in the whole experience.

Clean Rooms/ Knowledgeable Staff/ Bomb Breakfast

They were nice

This was my second time staying here. Its a great value for the price. The hotel is clean, the beds are super comfy. The pool and hot tub are perfect for us. Hot breakfast is such a great perk! But the staff are what makes us come back! Everyone is super warm and friendly. The check in is so easy and the front desk staff were helpful with restaurant and transportation suggestions! Always smiling, The breakfast people are also very friendly. Quick to refill the coffee and serve the food. The staff looks like they enjoy their job and make the environment feel welcoming and cozy, Will definitely stay here again with family and friends.

It was beautiful. It was clean the staff were friendly and helpful very accommodating Thank you Nothing

Exceptional

It was beautiful. It was clean the staff were friendly and helpful very accommodating Thank you Nothing

The hotel had a good standard and a very nice backyard and pool area. The breakfast area didn’t match the standard of the hotel and the breakfast was very limited. It costed a star in my opinion.

Room, Staff, Breakfast, clean surrounding and comfertable

Very good

Breakfast was great. What a super staff.

Exceptional

The hotel was great. We rentend 2 adjacent suits. I would of scored them higher had we not had trouble with our toilet not working and the shower pressure not being so low. Luckily this was only the problem in one of the rooms the other room worked perfectly fine and Luckily since we had the two rooms we were able to share the bathroom from the other room. They did offer to move us but we were too tired and we had the other working bathroom. Other than that slight mishave everything else was really good. We only stayed for one night so we didnt have time to use the other amenities offered. All in all we would definitely stay here again. Hopefully next time with a lil more time to enjoy the pool and all the other things the hotel has to offer.

Very professional

Grounds are lovely Bathrooms could use an update

Very professional

Grounds are lovely Bathrooms could use an update

Aside from the lumpy bed and the long walk to the elevator and ice machine, the check in was difficult. Although I had a confirmation email and a picture of my drivers license it was a big hassle that I didn’t have the actual card. The attendant wouldn’t even look at my ID. The manager saved the day and was able to work things out. Unfortunately, the staff seemed very confused about how to assist, to the point I felt like I was dealing with an untrained employee. Very discomforting.

Aside from the lumpy bed and the long walk to the elevator and ice machine, the check in was difficult. Although I had a confirmation email and a picture of my drivers license it was a big hassle that I didn’t have the actual card. The attendant wouldn’t even look at my ID. The manager saved the day and was able to work things out. Unfortunately, the staff seemed very confused about how to assist, to the point I felt like I was dealing with an untrained employee. Very discomforting.

As soon as I reached the property, the hotel staff were incredibly welcoming and friendly. I have been to many hotels, but truly, this location was so convenient. Literally, surrounded by gas stations, stores, and good eats. Our room was comfortable, spacious, and clean. Check out was smooth and again, the staff are awesome. If I am ever back in that area, I will definitely book at Ayres Suites. Not applicable. I liked it all.

As soon as I reached the property, the hotel staff were incredibly welcoming and friendly. I have been to many hotels, but truly, this location was so convenient. Literally, surrounded by gas stations, stores, and good eats. Our room was comfortable, spacious, and clean. Check out was smooth and again, the staff are awesome. If I am ever back in that area, I will definitely book at Ayres Suites. Not applicable. I liked it all.

Breakfast was delicious very clean

Front desk staff are nice and helpful. The lady in charge of the breakfast.. is rude. She checks your guest list to make sure you only get breakfast based on how many people are staying. I don't think you are allowed seconds either. I over heard her telling a guest she already gave a plate of breakfast to the three guests. First time I've ever seen this before. And no personality.. Like she hates her job. Our room has a spider that my 7 year old grandson was freaking out over. I've stayed here before last year and it was way better last year. But I'm still a fan

It’s OK, just has an odd musty smell

Location is awesome. Close to everything! A bit dated.

Location is awesome. Close to everything! A bit dated.

The room was clean and it was very quiet. The bed was comfy and the shower was nice. The staff was friendly. The breakfast was subpar, but the coffee was good! Would definitely stay there again!

Good

great location

clean room, great staff, awesome breakfast!

Close to many stores and food and multiple amenities. A Baseball team stayed in the hotel and the jacuzzi was very busy and noisy.

Close to many stores and food and multiple amenities. A Baseball team stayed in the hotel and the jacuzzi was very busy and noisy.

I didn’t like the property. It has been the worst ayres I stayed in. Tv didn’t work properly. The bed was too soft. My key didn’t work to go to the pool area. The staff seemed very disorganized and distracted. I felt ignored. The room just seemed out of place as if things were missing. No couch or seating area.

I didn’t like the property. It has been the worst ayres I stayed in. Tv didn’t work properly. The bed was too soft. My key didn’t work to go to the pool area. The staff seemed very disorganized and distracted. I felt ignored. The room just seemed out of place as if things were missing. No couch or seating area.

The only server in the Breakfast was not changing her gloves after cleaning the tables . She would wipe the tables then handle food like touching the grated cheese and other food then serve it to the guests. This is such a violation for proper food handling . The manager addressed it immediately when we told her about it according to her .

The staff was rude .

The staff was rude .

Very good

The breakfast selection limited. There was not any items for vegans.

Good breakfast and great staff

Awesome customer service!

The room was really clean, friendly staff and the hotel is nice, breakfast was good..

Conveniently located to indoor and outdoor malls. Lots of restaurants nearby. Rooms were quiet. Little gnats were seen on the bathroom counter. Not sure where they came from.

Conveniently located to indoor and outdoor malls. Lots of restaurants nearby. Rooms were quiet. Little gnats were seen on the bathroom counter. Not sure where they came from.

We didn’t get to use all the amenities as we got in late and left early for a flight. The room was clean and spacious.

Breakfast was ok, but very limited if you have food allergies. Overall hotel was excellent location & very clean! With staying at if coming into the area from Ontario airport. More breakfast options for people with food allergies. Also, there was a slightly sweaty smell in room.

Breakfast was awesome but hours on the weekend was one hour later than weekdays, surprise!!

Proximity to entertainment Everything was absolutely great

We like the location

Convenience to other places I had to be. Hand-held shower head. Need better lighting in bathroom. Furniture in rooms could be updated.

Breakfast was really nice and air conditioned was great

The staff felt very inviting and extremely genuine during my check-in!

Competitively priced, spacious room, comfortable beds

Great location, close to shops and restaurants. Our room was clean. Staff during check-in didn't care to inform us about amenities, front desk was messy but the staff the next morning was nice. Breakfast was basic.

Good breakfast this day

Had

Clean room. Comfy beds. Friendly staff.

Nice room but, no cell phone coverage, only one bedside table and not enough trash cans in the room

My wife and I stayed one night. The property was clean and quiet. Parking was convenient. There was a nice breakfast included in the stay, which was appreciated. The staff was friendly and helpful. This was the second time that I’ve stayed at this hotel chain and would stay again.

Liked breakfast and proximity to Toyota Arena

Laundry and pool service were excellent and the staff was very friendly and helpful

Nice hotel near ONT airport. Has 24 hour airport shuttle. Staff was very helpful and accommodating. The location is across the street from the big mall and plenty of restaurants in walking distance. Overall, we liked the hotel.

Our room was very spacious and spotless, with all the basic amenities needed for a comfortable stay, perfect if you’re mainly looking for a quiet place to rest. I also appreciated that the hotel has a curfew for guests, which helps keep the atmosphere peaceful. The staff mentioned that many flight crews stay here (we did see them), and since they usually just come to rest and leave early, the hotel tends to stay very quiet most of the time. There’s also a lovely outdoor garden with a large pergola where you can sit and enjoy a bit of nature, and the pool area looked very clean and inviting. Another big plus is the location, there’s a commercial area around the hotel with plenty of restaurants, shops, and services, many of them within walking distance. The only thing I personally didn’t love was the breakfast, which I found a bit below average, although it may be perfectly fine for most people.

Clean room and good amenities

Perfect location near the Ontario airport, great large clean rooms, friendly staff, comfortable beds, great pillows and quiet atmosphere, exactly what you need before a long flight back home. The only minor inconvenience was the TV remote was not easy to use, was hard to find channel guide. Everything else was exceptional.

Did not use these

Clean and comfortable

Didn’t use outdoor pool, but I felt they gave us their cheapest room. This might be an issue with Expedia

Only downside. Could hear my loud neighbors outside my door and in their room until 2 am. But you cant control rude. Over all very nice stay. Beautiful upscale feel.

Old dated and kind of dirty.

I reserved a room with two queen beds and a view of the mountains. On arrival, the receptionist said all the two queen bedrooms were occupied and did not know anything about rooms with a view to the mountains. They ended up accommodating me with a king size bedroom with a pull out bed. I don't know if it was hotels.com fault or the hotel's but, these issues shouldn't happen. The hotel itself was nice. I would stay there again.

I reserved a room with two queen beds and a view of the mountains. On arrival, the receptionist said all the two queen bedrooms were occupied and did not know anything about rooms with a view to the mountains. They ended up accommodating me with a king size bedroom with a pull out bed. I don't know if it was hotels.com fault or the hotel's but, these issues shouldn't happen. The hotel itself was nice. I would stay there again.

Very clean very nice staff would definitely book here again

Very clean very nice staff would definitely book here again

I have nothing bad to say about this place, I love it.

It was really clean and staff was extremely nice and helpful.

It was really clean and staff was extremely nice and helpful.

Check out on Sunday have not got a refund

Check out on Sunday have not got a refund

The room was spotless and the staff were great.

The room was spotless and the staff were great.

I think this was one of our best stays for a long time. The room was big and the bed was excellent! The breakfast was super and the pool was nice. The location, for those who want to shop at the mall, is convenient. We would stay there again.

I think this was one of our best stays for a long time. The room was big and the bed was excellent! The breakfast was super and the pool was nice. The location, for those who want to shop at the mall, is convenient. We would stay there again.

+Complimentary breakfast is A++, good variety of proteins. Had egg ham and cheese scramble, sausage, roasted potatoes, and cheese blintzes. +Clean rooms, clean beds, has a nice rustic Tuscany theme to property. + Heated pools operational during winter, has jetted hot tubs. + Excellent location, next to Ontario Mills and airport. - shower could use a renovation. A little tired looking. Overall had a pleasant stay. Would return.

+Complimentary breakfast is A++, good variety of proteins. Had egg ham and cheese scramble, sausage, roasted potatoes, and cheese blintzes. +Clean rooms, clean beds, has a nice rustic Tuscany theme to property. + Heated pools operational during winter, has jetted hot tubs. + Excellent location, next to Ontario Mills and airport. - shower could use a renovation. A little tired looking. Overall had a pleasant stay. Would return.

This was our first time staying at an Ayres hotel. The place was amazing and blew our mind. Wish we knew about Ayres brand in other cities. The location, facilities, and staff that assisted were excellent. Very clean, very quiet, and very breathable (ceiling fans in the hallways made it fresh). Beds and amenities were top notch. Wife loved the stay. Ayres rose the bar above Hyatt and Hilton for a great place to stay for the weekend. The hours for check-in and check-out were incredible compared to the ones offered by Hilton and Hyatt. I could state this for everyone waiting 40 minutes in line for breakfast today. The lady that was serving the food also had to verify each person in line before serving, clean tables, cook breakfast, and refill drink stations. She was incredible, but was the only one to perform these duties with no help from the other staff for about 15 of us in line. I believe when we stood in line and received our food, it was 40 minutes or more. Wife had to grab a table to sit. That is ridiculous for one person to have to do this for the guests staying while there were four or five staff members standing at the front desk watching the line grow down the hallway.

👍

👍

Yes.

Yes.

Very clean, very quiet, staff was great and the breakfast was excellent!

Very clean, very quiet, staff was great and the breakfast was excellent!

It was a lovely stay. The staff was friendly the hotel was super clean. The room was really nice and the blackout shades amazing. Will stay again.

It was a lovely stay. The staff was friendly the hotel was super clean. The room was really nice and the blackout shades amazing. Will stay again.

Yes room clean and staff very courteous

Yes room clean and staff very courteous

Ok

Ok

The location was within walking distant to the huge indoor outlet mall.

Beautiful room for the price.

Beautiful room for the price.

Love the clean place

Love the clean place

Clean room and friendly staff

Clean room and friendly staff

Clean room, comfy bed, friendly staff!!

Clean room, comfy bed, friendly staff!!

Great location, clean and kind staff. Highly recommend!

Great location, clean and kind staff. Highly recommend!

Clean and quiet

Clean and quiet

Initially the room looked great but the further you walked into it the more you noticed the room reeked of cat pee urine and was not very pleasant. Also the TV was damaged and we had to call for another television. As soon as my husband turned it on. The screen looked like if there was a fracture in the screen pixelation and then no picture at all.

Initially the room looked great but the further you walked into it the more you noticed the room reeked of cat pee urine and was not very pleasant. Also the TV was damaged and we had to call for another television. As soon as my husband turned it on. The screen looked like if there was a fracture in the screen pixelation and then no picture at all.

Great ataff, comfy bed

Great ataff, comfy bed

It was close to where I wanted to be. The front staff was very accommodating when I asked for a room closer to the front because I have a problem walking very far. I wasn’t fond of the breakfast. A little too salty for my taste.

I didn’t like this hotel because doesn’t have a restaurant to eat and we’re not allowed to do anything after 10:00

I didn’t like this hotel because doesn’t have a restaurant to eat and we’re not allowed to do anything after 10:00

Everything was spotless, quiet and very comfortable. I enjoyed my stay very much!

Everything was spotless, quiet and very comfortable. I enjoyed my stay very much!

clean. friendly staff

clean. friendly staff

Room was spotless, staff was friendly. Checking in and out was easy.

Room was spotless, staff was friendly. Checking in and out was easy.

Close to airport, lots of restaurants in the area to chose from and mall is a walking distance. None

Very happy with this hotel. Room was clean and spacious. Hotel staff was very nice and loved having shuttle service. Breakfast was was fresh and tasty.

Very happy with this hotel. Room was clean and spacious. Hotel staff was very nice and loved having shuttle service. Breakfast was was fresh and tasty.

I think what made my experience great from the start was the lady at the front desk who checked us in. She was very friendly and made my experience great. I have been to a lot of hotels specifically Aryes hotels and she has been the nicest I have come across. I feel like when you check in that sets the tone of your trip and she made us feel welcomed. the room had a smell when we first walked in but eventually went away

Was not able to check in. Internet service was down.

Was not able to check in. Internet service was down.

Nice clean comfy bed .

Nice clean comfy bed .

yes

yes

The desk clerk was great very friendly at 11:30pm when I checked in.

The desk clerk was great very friendly at 11:30pm when I checked in.

Definitely staying here again & recommending to family & friends all was perfect

Definitely staying here again & recommending to family & friends all was perfect

Is definitely a three star…. It was fine for one night day if you don’t mind 2/3 star Hotels

Is definitely a three star…. It was fine for one night day if you don’t mind 2/3 star Hotels

I've stayed at numerous Ayers properties, and they generally don't disappoint. This Ontario location is close to dining, shopping, the airport, and conference facilities. The staff was very friendly!!

I've stayed at numerous Ayers properties, and they generally don't disappoint. This Ontario location is close to dining, shopping, the airport, and conference facilities. The staff was very friendly!!

The room was very clean, and the staff was extremely friendly and helpful!!

The room was very clean, and the staff was extremely friendly and helpful!!

Very little parking, EV chargers are not complementary or for hotel only. Lots of road noise impacting sleep. Overall it’s fine for a quick stay.

Very little parking, EV chargers are not complementary or for hotel only. Lots of road noise impacting sleep. Overall it’s fine for a quick stay.

Very clean and spacious room

Very clean and spacious room

👍

👍

Breakfast was excellent!

Breakfast was excellent!

Easy check in comfortable bed and clean room

Easy check in comfortable bed and clean room

Easy and fast check-in. Very quiet and safe hotel. We’ve stayed here several times and our room was big and very clean. Breakfast has everything you would want and good.

Easy and fast check-in. Very quiet and safe hotel. We’ve stayed here several times and our room was big and very clean. Breakfast has everything you would want and good.

C

C

.

.

Beds were so comfortable! Rooms were clean. I love the Ayer’s hotels. The only ones I’ll stay in when in SoCal.

Beds were so comfortable! Rooms were clean. I love the Ayer’s hotels. The only ones I’ll stay in when in SoCal.

Used towels were left on side of sink by previous guest/housekeeping. Luckily we had enough towels for our use and were only staying one night, so just pushed put the towels on the floor under the sink

Used towels were left on side of sink by previous guest/housekeeping. Luckily we had enough towels for our use and were only staying one night, so just pushed put the towels on the floor under the sink

Todo bien

Todo bien

Cons - Fridge in room was NOT cold at all. Breakfast was a little disappointing - eggs were dry, blintzes were cold/ soggy, only fruit was oranges, yogurt and granola was sitting in buckets typically used to house utensils or salt/pepper so did not realize that was an option to eat (just seemed odd). A full breakfast was one of my main reasons for picking this hotel, so was expecting more BUT would definitely stay here again! It was overall great!

Cons - Fridge in room was NOT cold at all. Breakfast was a little disappointing - eggs were dry, blintzes were cold/ soggy, only fruit was oranges, yogurt and granola was sitting in buckets typically used to house utensils or salt/pepper so did not realize that was an option to eat (just seemed odd). A full breakfast was one of my main reasons for picking this hotel, so was expecting more BUT would definitely stay here again! It was overall great!

AC kept the room cool

AC kept the room cool

Good

Good

I love how easy it was to check in. I love the free breakfast in the morning so many options to choose from the food was very delicious. The rooms were kept really clean and I also really enjoyed how soundproof the walls are and I also really enjoyed how the TV didn’t block HDMI inputs so I was able to bring my gaming console

I love how easy it was to check in. I love the free breakfast in the morning so many options to choose from the food was very delicious. The rooms were kept really clean and I also really enjoyed how soundproof the walls are and I also really enjoyed how the TV didn’t block HDMI inputs so I was able to bring my gaming console

Great

Great

Staff was very friendly, room was large and very comfy.

Staff was very friendly, room was large and very comfy.

Our original hotel location, the room was flooded. And we were sent to this hotel. We did not pick this hotel. We had booked a special suite. There were no suites available at this hotel.

Our original hotel location, the room was flooded. And we were sent to this hotel. We did not pick this hotel. We had booked a special suite. There were no suites available at this hotel.

The staff were extremely friendly and helpful — they even remembered my name and my needs throughout my stay, and went out of their way to accommodate me. What could have been a stressful trip due to a flight cancellation ended up becoming a surprisingly pleasant experience. The room was surprisingly spacious and very comfortable. Great value — free breakfast, free shuttle to the airport, free self-parking, and no hidden fees like other hotels I’ve stayed at. I stayed here for two nights because my flight was canceled, and I honestly had a wonderful stay. The location is also fantastic — it’s right next to the mall and within walking distance of great food and shopping, which was perfect when I had time to kill while waiting for my next available flight. Highly recommend!

The staff were extremely friendly and helpful — they even remembered my name and my needs throughout my stay, and went out of their way to accommodate me. What could have been a stressful trip due to a flight cancellation ended up becoming a surprisingly pleasant experience. The room was surprisingly spacious and very comfortable. Great value — free breakfast, free shuttle to the airport, free self-parking, and no hidden fees like other hotels I’ve stayed at. I stayed here for two nights because my flight was canceled, and I honestly had a wonderful stay. The location is also fantastic — it’s right next to the mall and within walking distance of great food and shopping, which was perfect when I had time to kill while waiting for my next available flight. Highly recommend!

Staff was friendly , clean building , breakfast was delicious

Staff was friendly , clean building , breakfast was delicious

Very, Very, Nice.

Very, Very, Nice.

Extremely pleasant staff, welcoming environment and super peaceful. The room was spacious and gorgeous, the bed extremely soft and had amazing sleep. Overall a wonderful experience.

Extremely pleasant staff, welcoming environment and super peaceful. The room was spacious and gorgeous, the bed extremely soft and had amazing sleep. Overall a wonderful experience.

Clean, quiet and excellent breakfast

Clean, quiet and excellent breakfast

Toilet leaked from the bottom ruined my designer over nite bag. Iron smoked up the room widows did not open

Toilet leaked from the bottom ruined my designer over nite bag. Iron smoked up the room widows did not open

Very happy with my stay at Ayres. The entire staff were very friendly and helpful. The site was very clean and at a perfect location neighboring a bunch of business establishments.

Very happy with my stay at Ayres. The entire staff were very friendly and helpful. The site was very clean and at a perfect location neighboring a bunch of business establishments.

Clean room

Clean room

Yes fresh and AC was excellent!

Yes fresh and AC was excellent!

Clean comfortable room staff was friendly close to shopping and restaurants

Nice big room, nice big tv, nice pool, jacuzzi, breakfast. We much prefer fresh air but the windows in our room opened only a smidge.

Nice property pleasant staff

Excellent stay

Overnight Host over the weekend was exceptional. We came after midnight and he was helpful and empathetic towards me despite my many questions. Security around the perimeter is always a plus for me. A+ stay overall.

All the amenities and service is good.

The staff was wonderful. The property was beautiful.

Everything was clean and employees were very friendly

All areas seemed well kept, especially the outside/pool area. Fitness center was nice and well appointed. Social hour was adequate and the breakfast was good. Our room was comfortable and as expected. We will visit Ayres again.

Business-related stay went smoothly. The bed was very comfortable.

-

very clean and nice staff, we booked a double queen and there was plenty of room. the room was nice and big.

Clean Room and close to airport

The free hot breakfast was a nice surprise. The staff was very friendly and helpful. Clean hotel with comfy beds. Would definitely stay here again.

Good

Everything was great staff very friendly

Ayres hotels are always a nice clean and well-kept experience. I will always choose Ayers, if available in the city I am visiting.

The room, location and hotel are wonderful.

A good experience

Good and comfortable room

We went on a family vacation to visit family and attend a concert in LA. Location is fantastic because it next to Ontario Mills, a car wash and many restaurants. Parking and breakfast are free. There were free cribs for infants, which was great but the crib mattress was so thin and flimsy. I had to fold up a spare blanket from the closet and top it off with a blanket we brought from home. After that it was good, but it would’ve been better if they had a thicker mattress for the crib. Overall it was a great hotel and I would be staying here again.

Very clean, beds are comfy, staff was great, breakfast was alright

The room was nice but there were ants in the bathroom and minibar area.

Check in was quick and easy

The room we were given had a horrible smell asked to change rooms and it took way too long to let us know if we could and they acted like we wouldn’t be able to and we’re going to just spray Lysol. The bed and pull out bed were probably the worst I’ve ever seen/slept on.

Nice

The first room we got smelled like mildew and was very humid. The second room was better and more comfortable. The property itself is in a great location though.

breakfast is well served

The first room I got the bathroom light did not work. They were kind enough to switch me rooms. However the second room smelled like horrible urine in the room. So I went and met them know and they switched me to another room. This room smells musty from the AC and the restroom smelt like urine. I went ahead and lysoled the room and restroom and the smell kind of went away and it was real late. In the muddle of the night I went to turn the AC off but it would not turn off. I just covered and went back to sleep. In the morning I let staff know of my issues, they apologized and said they would take a little off my room. I probably will not stay there again.u will say the stay was great in helping in what they could but I think they could of walked over and checked out each room to see what the issues were even reported.

Everything was perfect as I expected.

Have a beautiful patio and the bed was comfortable

There was only 1 staff checking in. I was

Everything was outstanding.

I love ❤️

The pool was great! the kiddos had a blast. Super clean and super safe. Walked 2 min to a convenience store and 5 min to the mall! Definitely a great stay.

The price of room was more than reasonable

I tried to check in at 2:30 and the front desk was asking for $30 for early check-in. I have stayed at some of the other hotels before of the same organization. They have never treated me this way. I think that the front desk was rude and will never stay at this place again. On top of it, I found a big roach in the room that I said that I didn’t even wanna try there breakfast.

Hotel was nice and quiet. No loud neighbors or outside noise. Clean and comfortable rooms.

The rooms and whole property are very clean. I love the cozy atmosphere. The staff is very friendly and helpful. We have stayed here at least 6 times and will keep coming back!

Near mall and airport. Good breakfast. The staff is helpful. Great courtyard for eating breakfast and relaxing.

Pretty quiet, secure, air conditioning was good.

Everything was perfect as always. I do my best to stay at a Ayres hotel every time I come to So Cal.

Room is spacious

the room is big but not comfortable, the floor was dirty and there was trash on the floor. we were placed at the end of the corridor near the laundry room, it was noisy in the morning, the workers were talking loudly, it was annoying.

Great place. Would definitely stay here again

Stafff was very helpful and attentive

Amazing staff!!

Hotel was nice, little courtyards and pool area which we used.

Really nice place

Very clean, well appointed, friendly staff and full breakfast.

Friendly, helpful staff. Big plus is shuttle to ONT. Lots of things to do nearby. Lots of restaurants nearby. Onsite breakfast. Will book again.

Great hotel and plenty of places to eat and shop in the area

The room was decent size and was clean. The included breakfast was good.

The hotel was clean and the staff was friendly. The location was great with easy access to freeways and lots of shopping and dining.

Older property. Needs to be refreshed.

Thin walls. We were awakened by someone in the hall.

Beds where so bad to sleep in

Very clean, comfortable and spacious room. Loved that the room had a couch and very quiet. Very nice stay. We will stay again when in the area.

The staff was so friendly and accommodating to our special needs.

This hotel was very clean from the minute you walk into the lobby. Staff all very friendly, including the cleaning staff as they pass you by. Made to order complimentary breakfast was amazing! I will for sure stay here again!!

Two of the front desk people check in( horrendous) and check out( mid). I called to inquire about hotel shuttle, he had a horrible attitude rufused to answer my question and was very rude. The girl that checked me out refused to give me a receipt, because it was a third party booking . I’ve never heard of that logic before. Outside of those two people, housekeeping was great, location was fantastic. It was quiet, the breakfast was mediocre but ok if you dont feel like getting dolled up to eat. If you need to Denny’s is literally across the street. Courtyard is cute but there was a creepy lizard lurking in the grass eek.

The only problem was that mattress is old and uncomfortable. You

Very nice property with friendly and helpful staff. Breakfast in the AM well done.

Breakfast was good

.

Not stay here again

I was there on business and needed to be quiet. It was the staff was polite considerate and place was clean. I will stay there again.

They had the worst Breakfast, that I ever had.

Exelente

Angelica, front desk was wonderful. Great customer care.

Homeless people around the property make me feel unsafe

We were extremely pleased with the everything about our stay. The courtesy, friendliness, professionalism of the entire staff was far beyond what we had ever experienced before. The room was very clean as was the entire facility. Your staff made it so easy getting us to and from the airport and rental car. Breakfast was great, as was the cookies at the front desk. The staff also helped us find our new favorite restaurant. Thank you so much for being great.

The hotel offers shuttle going to and from Airport, and places around it. Room is spacious, staffs are all very friendly! Will come back!

Very clean, very nice staff and very accommodating

The room smelled the hallways. Smelled, the bed was terrible. You could feel the Springs as you rolled around in it. But I don't know what to expect for a hundred and sixty bucks, but I won't stay there again

Very convenient location for our purpose. Shuttle service was excellent.

I don't think their service deserve "excellent"

Everything was great.

We really enjoyed the free breakfast, and area outside where the pool and hot tub is. Really nice place to sit and have some breakfast :)

No coffee at breakfast/ front desk at check in awful.

Ayres is always the best hotel, the best breakfast, the best experience.

Exceptional service by the front desk.

Upon arrival, checking in early was a $30 charge. The woman who greeted us gave us a room, went to the room and there was staff working in the room. We went back to her and let her know of this, she was visibly annoyed, couldnt

Clean and friendly staff

It was a amazing time and stay I was very happy they also had a gym I could use very clean and nice new updated gym

Very convenient for food options, stayed to go to a festival near by and the staff were very nice. In particular the man wish I remembered his name, at the front desk was very accommodating and friendly. Will definitely come back and recommend to others in the future.

Wonderful experience 😁

Nice Hotel

Wonderful stay!

Great Hotel! Very welcoming and cozy, Very Friendly staff!! easy to check in , the room as clean and roomy. The pool was clean and family friendly. The complimentary coffee bar and hot breakfast were extremely nice extras! Parking was free and easy.

Very smooth check in and quiet place

Great Place

Awesome

The hotel was very clean, comfortable and quiet. The hotel offers a variety of services and the staff are friendly and helpful.

Great continental breakfast. Would recommend staying here.

The room was very nice and clean. The staff very friendly and accommodating.

Love this place. Staff is great. Very nice breakfast. Tons of dining near by. Super clean and ip to date.

Best place in that area and I have stay at all surrounding hotels there

The reception and staff were very friendly and knowledgeable about the area

The hotel and especially the lobby was lovely. The people at the counter were so friendly and accommodating. The beds were a little to firm for us, but I know that many people prefer firm beds. It was so quiet and relaxing.

When we checked out, I was almost charged for two days not for the one night we stayed. Only caught it because I asked for a receipt. Service desk and manager were all fairly new so no one knew how to fix it. Had to call GM. It turned out fine on the end but took an extra 20 mins of my time.

Peaceful with out problems.

Nice place, conveniently located. Our only negative was the room smelled a little funky. We also wish the breakfast was open until 11:00.

Our stay at the Ontario Ayres hotel was great! From check-in to check-out there are no complaints. It was a couples trip to celebrate our Valentines Day since we both worked on the actual day. The hotel was clean, quite, the staff were very friendly and helpful. The room was clean, King studio was spacious and provided us with everything we needed. It was within walking distance of the Ontario Improv which is where we enjoyed a night of comedy, food and drinks. The Ontario mills mall, Regal theater as well as several varieties of places to eat are all right there. The stay at the hotel was the icing on the cake to an excellent weekend.

Only bummer is the pool and hot tub were not open for use due to a remodeling or maintenance issue, big bummer for me that was a main reason I picked that hotel over closer ones to my event.

Really friendly environment. Amazing facility

Nice place to stay for couples getaway. Good breakfast made to order

Wish pool and jacuzzi were working and or have being told in advanced they weren’t