La Quinta Inn & Suites by Wyndham Odessa North

Was in a good location, the wall in the shower had a huge crack along it. Look like the screwed a soap dish to the wall and it cracked all the way across from there.

The room was clean. Staff was helpful and friendly.

Bed was comfortable and it was quiet There was a gap beside the sink area that had a used bottle and a rubber band left in the corner. Inside the bathroom door was dirty. The freezer was frosted up. The elevator could only be operated by staff and the desk person had to go do it every time up or down as we were on the third floor. They said it had been messed up for a year or so off and on. It was hard to get to off the interstate. There were 2 la quintas there right by each other. (Strange) the other one where the elevator did work was $35 more. No senior or any other discounts for either. I usually find these good to stay. Disappointed.

I enjoyed my stay. The only issue was that the elevator didn't work. An employee would ride the elevator up with you if you needed to use it, but I had two teen boys and two small dogs. One of my dogs is not a fan of strangers, so we had to use the stairs.

Elevator not working

Love everything other than the elevator not working hopefully it's fixed in my next stay Elevator not working

Breakfast was ok. Staff was helpful. Room was clean but rug felt sticky. Gym was nice but small. AC was ok but will never shut off like it never got to the desired temperature.

Issues with elevator- only used in manuel mode… had to wait on staff to take you up and down… we were on the third floor and faster and easier to take stairs. Also would have like know about pet fee - website states $25 night but if more than one night it’s $75.

Exceptional

breakfast was great nothing

breakfast was great nothing

Lightbulbs burn out in the room. The elevators were broken. Had to take the stairs. Carpet in the hallways were filthy.

Clean room, great location

Clean, convenient location

Room was clean and staff is very nice & accommodating

Very good

The bathroom was disgusting shiwer curtain and rod looked like it had never been cleaned. Curtains in the room were nasty Just not worth the price i paid

Exceptional

The elevator was broken.

Everything went well for the stay , one huge thing that I was very appreciative of was that I was running late for check out due to my job . So I called the hotel and told them that and with out any question the staff member told me that it was ok and it was no problem whatsoever. So for that I appreciated that very much

Passable

Very good

Very good

Did not get the rolling shower and elevators not working

Was clean and bed was comfortable Did not get the rolling shower and elevators not working

Very clean

Very clean

There was a large (what looked like ketchup) stain on the wall, the sheets and towels were very dingy, there were stains and discoloration around the shower/tub, the elevator was out to service. I will not stay here again.

There was a large (what looked like ketchup) stain on the wall, the sheets and towels were very dingy, there were stains and discoloration around the shower/tub, the elevator was out to service. I will not stay here again.

1st room was freezing cold, they moved us to another room, the elevator was not working had to climb stairs. Management didn't talk to us, not friendly at all, customer service was horrible.

1st room was freezing cold, they moved us to another room, the elevator was not working had to climb stairs. Management didn't talk to us, not friendly at all, customer service was horrible.

Yes, clean room and nice staff

Yes, clean room and nice staff

Room and bathroom was dirty. Had to move into 3 different rooms due to cracks in the showers and water leaking into bedroom. Dirty walls and chairs. Shower curtain rods being tied by zip tie and being wobbly. Toilet being dirty and wobbly as well. Elevators not working and forced to walk up 4 flights up stairs with luggage. The third room door seemed like someone took a stab at it with a knife, very creepy and felt unsafe.

Room and bathroom was dirty. Had to move into 3 different rooms due to cracks in the showers and water leaking into bedroom. Dirty walls and chairs. Shower curtain rods being tied by zip tie and being wobbly. Toilet being dirty and wobbly as well. Elevators not working and forced to walk up 4 flights up stairs with luggage. The third room door seemed like someone took a stab at it with a knife, very creepy and felt unsafe.

Well kept, quiet and friendly. Nothing much.

Well kept, quiet and friendly. Nothing much.

Room was good. Staff was friendly

Room was good. Staff was friendly

Non working elevator for the duration of the stay. The staff was friendly and apologetic but it was very inconvenient during my stay.

Non working elevator for the duration of the stay. The staff was friendly and apologetic but it was very inconvenient during my stay.

The TV didn't work.

Exceptional

No closet available in room or provided for clothes to hang on hangers !

I appreciated that we were given a room on the 1st floor next to an exit as I requested when I was asked during booking online. I don't have any complaints.

I don't have any complaints.

Exceptional

The price for the room did not equate what we received. Paying $170 for a week night is entirely overpriced. The elevator was also not working properly.

Good stay Everything was good

the elevator wasn't functioning properly

Everything was great!

Everything was great!

Elevator was out of order.

Very old and run down.

Very old and run down.

Good food, comfortable bed and excellent water pressure. Elevator was busted.

While trying to check in there were customers waiting in line 5 deep at approximately 7:30 PM. After checking in I was informed the elevators didn’t work. I had a third floor room. The only person that appeared to be own staff was tied up, checking in other customers so getting up to the room in a timely manner was not possible. I had to take the stairs. The stairwell at the south east corner of the building is filthy. When going to breakfast the next morning I went to get orange juice and the button didn’t work. I tried the apple juice and the button didn’t work. The incident was reported to the individual apparently responsible for serving breakfast. The lady is very polite, but her English is so poor it’s pretty much impossible to communicate with her in English. I would think There could be somebody available that spoke the recognized language of the United States of America. The lady finally got to orange juice and apple juice containers replaced. Overall, this was a poor experience.

While trying to check in there were customers waiting in line 5 deep at approximately 7:30 PM. After checking in I was informed the elevators didn’t work. I had a third floor room. The only person that appeared to be own staff was tied up, checking in other customers so getting up to the room in a timely manner was not possible. I had to take the stairs. The stairwell at the south east corner of the building is filthy. When going to breakfast the next morning I went to get orange juice and the button didn’t work. I tried the apple juice and the button didn’t work. The incident was reported to the individual apparently responsible for serving breakfast. The lady is very polite, but her English is so poor it’s pretty much impossible to communicate with her in English. I would think There could be somebody available that spoke the recognized language of the United States of America. The lady finally got to orange juice and apple juice containers replaced. Overall, this was a poor experience.

Harsh perfume chemical smell in room. Warn, used room. Not updated. Elevator not working, food typical free breakfast. Not worth the money.

Harsh perfume chemical smell in room. Warn, used room. Not updated. Elevator not working, food typical free breakfast. Not worth the money.

I have my dog with me, elevator is manual need assistance to use it. No 1st floor room available. I would not stay here again!!!!

I have my dog with me, elevator is manual need assistance to use it. No 1st floor room available. I would not stay here again!!!!

Great

Great

Coffee maker in the room was dirty.

Coffee maker in the room was dirty.

Mechanics of getting the room and the room was good. That facility is noisy (many workers) and my room faced the parking lot. No way to shutter the window to block the light.

Mechanics of getting the room and the room was good. That facility is noisy (many workers) and my room faced the parking lot. No way to shutter the window to block the light.

Conveniently located

Great experience, spacious rooms.

Great experience, spacious rooms.

Courteous helpful staff. Nice room and bathroom Elevator was having problems so had to have desk clerk operate it. Stairway carpet stained and dirty.

Broken elevator. No blow dryer in room and the front desk didn't answer when I called to get one. Employee wandering around talking on the phone in a loud angry tone to management.

Broken elevator. No blow dryer in room and the front desk didn't answer when I called to get one. Employee wandering around talking on the phone in a loud angry tone to management.

1st room rhe dogs next door woyldnt stop barking had to change rooms. Elevators are broken for the next 2 months. So front desk clerk had to come and operate it!! The worse stay i have ever had.

1st room rhe dogs next door woyldnt stop barking had to change rooms. Elevators are broken for the next 2 months. So front desk clerk had to come and operate it!! The worse stay i have ever had.

There is a window that is broken and taped together you can see when you get there. The elevator is down and they said call the front desk when you’re ready for it and we’ll bring it to you. When I try to call my phone in the room does not work. I will not be staying here again. The front desk guy was nice at check in

There is a window that is broken and taped together you can see when you get there. The elevator is down and they said call the front desk when you’re ready for it and we’ll bring it to you. When I try to call my phone in the room does not work. I will not be staying here again. The front desk guy was nice at check in

Elevator did not work. No power in bedroom. Oversold. Like a third world hotel,

Elevator did not work. No power in bedroom. Oversold. Like a third world hotel,

The staff was very nice.

The staff was very nice.

It was a great experience!

It was a great experience!

I got the room right after the elevator, it wasn't very good and the sofa bed was more like a sheet but everything was fine

I got the room right after the elevator, it wasn't very good and the sofa bed was more like a sheet but everything was fine

This property was awful.

This property was awful.

Breakfast was great. Location is the best. I have stayed here multiple times.

Breakfast was great. Location is the best. I have stayed here multiple times.

Good

Good

Nothing

Room was dirty. Bits of trash on the carpet and a floss pick on the floor in the bathroom. Hallways had trash and washcloths laying around. The toilet ran on and off all night.

The front desk staff and especially the day I originally checked in was absolutely amazing!! Very rare to find that kind of customer service in West Texas, but they were all amazing!

The front desk staff and especially the day I originally checked in was absolutely amazing!! Very rare to find that kind of customer service in West Texas, but they were all amazing!

Elevator was down but that's the first time that has ever happened on a visit

They had a parking lot Elevator broken. Even when stated multiple times I didn’t want room service during my trip they would wake me up daily by knocking. Breakfast was awful. Landlord special is what comes to mind when seeing the rooms

Elevator was not working

Elevator was not working

Room wasn't ready for check in, elevator didn't work unless an employee was available to operate it. Unsafe.

Room wasn't ready for check in, elevator didn't work unless an employee was available to operate it. Unsafe.

The elevators were not working. The workers had to take you up on the elevators.

room was nasty, broken parts & smelled like dirty socks!

room was nasty, broken parts & smelled like dirty socks!

Room was dirty. Elevators didn’t work. Smelled old. Staff was nice and were good.

Room was dirty. Elevators didn’t work. Smelled old. Staff was nice and were good.

VERY friendly staff!

VERY friendly staff!

Just great

Just great

The staff was polite and the rooms were clean.

The staff was polite and the rooms were clean.

It was ok, Hotel and room were not the cleanest. Beds were nice

It was ok, Hotel and room were not the cleanest. Beds were nice

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Good stayed!

Good stayed!

I had previously booked a room, and called to request a top floor room away from the elevator. That accommodation was provided at check in. Upon entering the room, the toilet flusher was broken, and water kept running and running, had to call maintenance. Good thing I came prepared, to clean my own toilet and tub. The light bulb was out on one side of the bed lamp. The closet door stuck so bad, the veneer almost came off trying to open it.( it was like that already) Breakfast, was a major disappointment. 3 out of 6 days the coffee either ran out and I had to request it made, and I wound up going to McDonald’s the last 2 days for breakfast. There were flies in the bread/ bagel bin. The breakfast sausage looked undercooked and pale. Ultimately, I felt this was not how it should have been for people studying there a week. I’ve stayed at many La Quintas but I’m sad at what I paid for at this one. Also, I found out that there another new building a few hundred away, why couldn’t someone staying that long have stood in a newer building?!?! Also, the breakfast lady early in the week seemed like she didn’t want to be there, food on the counter, had to request coffee to be made?! Come on, smh

I had previously booked a room, and called to request a top floor room away from the elevator. That accommodation was provided at check in. Upon entering the room, the toilet flusher was broken, and water kept running and running, had to call maintenance. Good thing I came prepared, to clean my own toilet and tub. The light bulb was out on one side of the bed lamp. The closet door stuck so bad, the veneer almost came off trying to open it.( it was like that already) Breakfast, was a major disappointment. 3 out of 6 days the coffee either ran out and I had to request it made, and I wound up going to McDonald’s the last 2 days for breakfast. There were flies in the bread/ bagel bin. The breakfast sausage looked undercooked and pale. Ultimately, I felt this was not how it should have been for people studying there a week. I’ve stayed at many La Quintas but I’m sad at what I paid for at this one. Also, I found out that there another new building a few hundred away, why couldn’t someone staying that long have stood in a newer building?!?! Also, the breakfast lady early in the week seemed like she didn’t want to be there, food on the counter, had to request coffee to be made?! Come on, smh

the front desk lady was very apologetic and gave us a new room.

the front desk lady was very apologetic and gave us a new room.

I will say everything is good but you need to upgrade on rooms the look kind of and and deteriorating

I will say everything is good but you need to upgrade on rooms the look kind of and and deteriorating

Would stay again.

Would stay again.

Bathroom and showers in very bad shape. Shower walls are cracked throughout.

Bathroom and showers in very bad shape. Shower walls are cracked throughout.

Great staff, excellent stay & very clean

Great staff, excellent stay & very clean

The staff were kind and attentive. Unfortunately due to the mishap with the key maker, we were unable to make use of the amenities. The master key did not even work to unlock the doors to these amenities. As someone who purposefully looks for certain facilities when I book a room, I found it discouraging.

The staff were kind and attentive. Unfortunately due to the mishap with the key maker, we were unable to make use of the amenities. The master key did not even work to unlock the doors to these amenities. As someone who purposefully looks for certain facilities when I book a room, I found it discouraging.

Friendly and helpful staff

Friendly and helpful staff

Dirty carpet, horrible pillows, AC NOR WORKING PROPERLY AND NO HOT WATER

Dirty carpet, horrible pillows, AC NOR WORKING PROPERLY AND NO HOT WATER

Hotel was great though. Great pet room and breakfast. Quiet area.

Hotel was great though. Great pet room and breakfast. Quiet area.

Clean facilities

Clean facilities

Everyone was friendly

Everyone was friendly

Me gusto este hotel. Todo limpio

Me gusto este hotel. Todo limpio

Very good

Very good

They always take our towels and they never put us back and they never clean our room and they have a sign that said towels and bed will be done daily and when we call it was only every three days and they never take our trash and they do not have elevator so we were using the stairs. It was a horrible hotel service

They always take our towels and they never put us back and they never clean our room and they have a sign that said towels and bed will be done daily and when we call it was only every three days and they never take our trash and they do not have elevator so we were using the stairs. It was a horrible hotel service

it was good

it was good

The hotel could use updating.

The hotel could use updating.

Both evevatos were out (4 story motel) TV didn't work, door nobs were broken, breakfest was minimal.

Both evevatos were out (4 story motel) TV didn't work, door nobs were broken, breakfest was minimal.

This property needs a serious update, from the staff to the building. Very low water pressure, stale smell and the customer service was terrible.

This property needs a serious update, from the staff to the building. Very low water pressure, stale smell and the customer service was terrible.

Room door was broken and interior of the room ceiling looks like it was falling down just not worth

Room door was broken and interior of the room ceiling looks like it was falling down just not worth

stopped just for a night, could tell not new, bathtub/shower needs updating - shower wall cracked, and needs re-caulking

stopped just for a night, could tell not new, bathtub/shower needs updating - shower wall cracked, and needs re-caulking

Good

Good

Extremely dirty room and bathroom. Blood, mucus and fluids in walls, bed and sofa. Broken things as wall and shower tile which was very dangerous. Horrible experience.

Extremely dirty room and bathroom. Blood, mucus and fluids in walls, bed and sofa. Broken things as wall and shower tile which was very dangerous. Horrible experience.

It was great. In and out easy. Thank you.

It was great. In and out easy. Thank you.

Not good for $200 a night. fruit flies flying around the room and not clean.

Not good for $200 a night. fruit flies flying around the room and not clean.

Clean and comfortable stay. Front desk were friendly upon arrival.

Clean and comfortable stay. Front desk were friendly upon arrival.

Great place for business

Great place for business

Hotel was new and clean and in a convenient location. We chose not to eat at the hotel as we thought the breakfast was subpar. Other than that everything else was fine.

Hotel was new and clean and in a convenient location. We chose not to eat at the hotel as we thought the breakfast was subpar. Other than that everything else was fine.

Staff was great

Staff was great

Very clean and quiet!!

Very clean and quiet!!

Is was a nice and comfortable stay

Is was a nice and comfortable stay

I thought I would give them a second chance but nothing has changed tv broke key card doesn’t work. Very dated. In need of remodeling. Owners very cheap

I thought I would give them a second chance but nothing has changed tv broke key card doesn’t work. Very dated. In need of remodeling. Owners very cheap

Very clean and safe

Very clean and safe

Very clean. Online check in makes for fast check in.

Very clean. Online check in makes for fast check in.

Staff friendly, clean rooms and good value

Staff friendly, clean rooms and good value

Had a great stay due to the great staff. Amanda G, and Josie were so friendly and helpful. Amanda in the evening was helpful as well. They are very patient and respectful. I was shocked to see kids using the lobby as a jungle gym, but the staff was super composed. Thank you to the ladies who made a delicious breakfast. My only suggestion would be to change the curtains in the room. They hang over the ac unit and there was no way to close the blackout curtains. I had to use binder clips due to just a thin see-through curtain up. I made it work for me, but talked to Amanda G. At the front desk and she said she would have maintenance look at it. Stellar service y'all!

Had a great stay due to the great staff. Amanda G, and Josie were so friendly and helpful. Amanda in the evening was helpful as well. They are very patient and respectful. I was shocked to see kids using the lobby as a jungle gym, but the staff was super composed. Thank you to the ladies who made a delicious breakfast. My only suggestion would be to change the curtains in the room. They hang over the ac unit and there was no way to close the blackout curtains. I had to use binder clips due to just a thin see-through curtain up. I made it work for me, but talked to Amanda G. At the front desk and she said she would have maintenance look at it. Stellar service y'all!

We checked into the hotel and were extremely disappointed with the condition of this establishment. It was older and needed some maintenance but overall what did it was the cleanliness of the room. Not one but 2 separate rooms. The sheets had stains which looked to be like blood as well as the mattress.

We checked into the hotel and were extremely disappointed with the condition of this establishment. It was older and needed some maintenance but overall what did it was the cleanliness of the room. Not one but 2 separate rooms. The sheets had stains which looked to be like blood as well as the mattress.

Beautiful

Beautiful

Staff were very friendly. Room had the previous occupants undergarments on the floor next to the sink and the shower needed Drano. I also felt the use of fragrance was overwhelming in the halls and room.

Staff were very friendly. Room had the previous occupants undergarments on the floor next to the sink and the shower needed Drano. I also felt the use of fragrance was overwhelming in the halls and room.

Thanks

Thanks

For the amount of money it costs to stay there, the facilities were in disrepair. Could not stop up bathtub, which really didn't matter because the water was barely warm. Very disappointed

For the amount of money it costs to stay there, the facilities were in disrepair. Could not stop up bathtub, which really didn't matter because the water was barely warm. Very disappointed

We came in town for a family members funeral and ended up staying an extra day so booked here for the night and won’t stay here again. The door wouldn’t shut properly and the walls were dirty, the pillows were terrible. The room wouldn’t get cool enough,

We came in town for a family members funeral and ended up staying an extra day so booked here for the night and won’t stay here again. The door wouldn’t shut properly and the walls were dirty, the pillows were terrible. The room wouldn’t get cool enough,

I like it

I like it

The beds were the best I've had in a long time. Water was hot with good pressure, nice breakfast

The beds were the best I've had in a long time. Water was hot with good pressure, nice breakfast

The hot water in the bathroom was not that hot it was more like warm water. The breakfast was the same all week it needs to have more choices for breakfast.

The hot water in the bathroom was not that hot it was more like warm water. The breakfast was the same all week it needs to have more choices for breakfast.

Excellent

Excellent

It was a place to stay as we were moving

It was a place to stay as we were moving

Get rid of the air freshener, it’s toxic and unbearably disgusting. Had there been any other hotel options, I would have left and found something different and wasted the money I paid for this place. Not worth the money, stay at motel 6 and sleep better! Bathroom was gross, carpet was worse. The 400 lb person in the room above me didn’t make things any better. Everything, just gross and unpleasant

Get rid of the air freshener, it’s toxic and unbearably disgusting. Had there been any other hotel options, I would have left and found something different and wasted the money I paid for this place. Not worth the money, stay at motel 6 and sleep better! Bathroom was gross, carpet was worse. The 400 lb person in the room above me didn’t make things any better. Everything, just gross and unpleasant

Poor cleaning

Poor cleaning

We’ve stayed here many times, not anymore.

We’ve stayed here many times, not anymore.

We have stayed here several times and were satisfied with our stay. We will not be coming back again. First room they put us in was okay. However, the shower required you to climb into a bathtub and that is not safe for me. Also, the position of the closet was very awkward when you have your things on a rolling cart. (No room to manipulate clothing bags, etc.) They moved us to a room with a shower, but the room was smaller, and the closet was positioned the same as the first room, making it even more difficult to maneuver. The breakfast was poor. The whole place needs to be renovated. The stay was not comfortable, and we will not be back.

We have stayed here several times and were satisfied with our stay. We will not be coming back again. First room they put us in was okay. However, the shower required you to climb into a bathtub and that is not safe for me. Also, the position of the closet was very awkward when you have your things on a rolling cart. (No room to manipulate clothing bags, etc.) They moved us to a room with a shower, but the room was smaller, and the closet was positioned the same as the first room, making it even more difficult to maneuver. The breakfast was poor. The whole place needs to be renovated. The stay was not comfortable, and we will not be back.

The place was clean and comfortable

The place was clean and comfortable

The staff was friendly. There was adequate amounts of parking. I would suggest more options for breakfast. The same breakfast items were offered two days in a row.

The staff was friendly. There was adequate amounts of parking. I would suggest more options for breakfast. The same breakfast items were offered two days in a row.

Typical for the area but way overpriced for a basic hotel. Very outdated, not maintained well. Not great.

Typical for the area but way overpriced for a basic hotel. Very outdated, not maintained well. Not great.

First room the toilet overflowed and flooded the bathroom. Was moved rooms at my request - second room was missing pieces of furniture. Felt like thin walls as you heard everything. No blankets just a sheet and a duvet - was cold in room even with heater. Wouldn’t stay again.

First room the toilet overflowed and flooded the bathroom. Was moved rooms at my request - second room was missing pieces of furniture. Felt like thin walls as you heard everything. No blankets just a sheet and a duvet - was cold in room even with heater. Wouldn’t stay again.

not great showers didn't even have hot water

not great showers didn't even have hot water

Card key quit working twice - and both times my hands were full had to go back down to front desk. They weren't apologetic for my inconvenience

Card key quit working twice - and both times my hands were full had to go back down to front desk. They weren't apologetic for my inconvenience

I have stayed at this hotel multiple times with absolutely complete enjoyment. The staff is very friendly, the hotel is extremely clean, with a restaurant nearby and breakfast available downstairs. I highly recommend it.

The staff was very nice.

No major issues with hotel. Stayed for a work trip so I didn’t spend much time in the room other than to sleep.

It was nice and comfortable. Enjoyed our stay

No blanket had to go down to get some, had to get towels also. Tv remote difficult to use had to use actual box to change channels, no hair dryer.Wont stay there again.

Staff is great.

Clean and safe to stay for the night.

Never again

Close to movie theater

Staff was so friendly! We enjoyed our stay and the pool

Random guy banged on door pretending to be house keeping to complain about kids before we even got fully into room. After expressing concerns we were moved to a smaller room. When we asked for more blankets for the pull out couch the front desk never brought them up to us. Even after saying they would. If there is any other place even if a tad more expensive choose the other place. I will never stay at another la Quinta again.

Staff were ver friendly, breakfast was great.

Barely slept in the very uncomfortable bed. Didn't know pillows were down, which I'm allergic to. Thankfully there was one very flat pillow that wasn't down feathers. But because of that tiny pillow my neck is still very painful. Hotel was way too cold so I was freezing any time I had to leave the room. Just not a pleasant experience unfortunately.

Front desk service was outstanding!! Breakfast was a good selection. Room was very clean, only issue with understanding is that this is a pet friendly hotel and you could smell on the 1st floor hall by the end of the day, it had a pet smell kind of like wet dog, in the hall way, not in the room.

Room needs work. Bathroom drains were very slow. Aerator on sink is blocked. Sheets were rough and balled.

Great check-in experience. Our room was short on towels, sheets for the sofa bed, and pillows.

Very clean property, inside and out. Rooms were very comfy, we didn’t want to get out of bed. Lovely restaurant El Sitio in same parking lot with full drinks and good food. Staff were pleasant and best of all this place is dog friendly!!!! If we are ever back in Odessa, we will stay here again!

Good

We arrived late evening from a long driving travel, no towels, had to ask for them and they were old and worn out. Nest morning we noticed my son’s pillow had a disgusting large brown stain on it. No blow dryer in room so went to ask for one. The attendant was rude, couldn’t provide one. When I asked for the Manager’s phone# he flung the paper at me. Did not apologize for the inconvenience or that I had to deal with long wet hair. Terrible experience.

We like it! The costumer service was great

Good stay, the only thing I didn’t like was that noise from the hallway was loud.

Staff was amazing!! Shower curtain could be thicker or plastic to prevent so much water on the floor but the staff gave us extra towels to help with that so not a major issue.

The entrance looks presentable, however the rooms run down. The cabinet door to mini fridge was messed up and was holding it closed with a piece of paper. The restroom in our room is in need of maintenance, sink was cracked. My wife and I were not impressed and won’t stay at this hotel again.

Back entrance was supposed to be locked and require a card to open. It was unlocked the entire time I was there and could not even be closed all the way. Cold wind leaked through the heater/air conditioner when it wasn't running. Landscaping around the building was in terrible shape. Mattress was were so worn out that I rolled to the middle and sank down.

I like the location and the ease of access to the city, and to the performing arts center.

This hotel feels very dated and it was not clean. Floors were dirty and hotel furnishings are visibly "well worn". No blankets on the beds or anywhere in the room, just a light coverlet that is more like a heavy sheet. The towels are small and thin. The staff seemed perfectly competent, when we could find them.

Hotel is close to dining shopping

Broken shower walls; filthy grounds; breakfast coffee service without coffee cups; they should close this place!!

Room entry lights didn't function. Bathroom floors were obviously not cleaned after the previous guest because there were brownish liquid stains on the floor (coffee, tea, blood?). There were no bath towels, just 2 sets of hand towels and wash cloths. Bath/shower faucet fixtures were partially detached, twisted, and parts were broken off. When I tried to turn the faucet on, no water came. I had to manipulate the faucet fixture to finally get some water to come, but there was no water pressure and the water wasn't hot. So, I had to take a luke warm shower under a dribbling shower head and then dry off with a tiny hand towel. General observation of hotel condition, lots of slap-dash repairs and maintenance work like painting the walls but being too lazy to tape off the signage and horrible caulking work. Definitely will not stay here again.

It was at a good location and staff was great and friendly would recommend this place

Comfortable rooms. Pet areas around property were small and not cleaned up.

Front desk person was exceptionally nice