La Quinta Inn by Wyndham Odessa
About La Quinta Inn by Wyndham Odessa
Experience an abundance of unparalleled facilities and features at La Quinta Inn by Wyndham Odessa.Maintain seamless communication using the complimentary Wi-Fi at hotel.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and safety deposit boxes. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.At La Quinta Inn by Wyndham Odessa, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with linen service, ensuring a more pleasant stay for you.Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day carefree at La Quinta Inn by Wyndham Odessa, as complimentary breakfast is offered for your convenience.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At La Quinta Inn by Wyndham Odessa, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Be sure to drop by the pool at hotel at least once during your stay.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are largely negative, with guests expressing dissatisfaction with cleanliness, maintenance, and customer service. However, some guests appreciated the quietness, comfort, and affordability of the hotel.
- Quiet and comfortable rooms
- Affordable pricing
- Poor cleanliness and maintenance
- Inadequate customer service
- 3/5
Hotel was old, shower leaked. Staff was superb.
- 1/5
The two positives about this property were the really kind front desk staff, and the very brightly lit parking lot. I chose this as a solo female because the Expedia bullet point said It was recommended by solo travelers. Whoever they are, I'd say they're not solo women! The building is in disrepair on the outside, and the rooms felt clean-ish. The pool was green and had trash floating in it. The property did not feel solo-female safe at all though, and I locked myself in the room at 6pm with my dog and didn't open the door again until I left at 6am. There were two men right outside my door talking loudly for an hour about scary sad things and I have never felt more unsafe. I would have left if I was brave enough to open the door after they stopped talking. I slept with the lights on and my dog was on alert all night. This hotel may function fine and well for oil field workers or someone else but I cannot say enough that this is not a place for a solo female traveler. I had booked another night in a month but I cancelled it from the room and hopefully Expedia and the hotel can refund my money. If not I will eat the cost as a loss because I will not return.
- 3/5
The room we had was in need of a complete gut & remodel. Air conditioner needs replacing. Need new wiring & more updated plugs. The need was not comfortable. It had a great size frig & freezer. A table to sit at. We did not eat breakfast. Staff was very friendly & helpful. Don't think I'd stay again unless rooms got remodeled.
- 3/5
It was okay for a 1 day stay.
- 1/5
Property needs to be updated. Overall appearance of rooms is shabby. Bathroom is dated & has rust on much of the chrome. Beds slept okay & TV, microwave & Fridge were fine. Outlets were missing covers & chair legs wobbly.
- 4/5
Shower was really great!!!
- 5/5
The parking area is large and even when busy still plenty of room. The staff is extremely knowledgeable and willing to help.
- 4/5
All good
- 4/5
Limited selection for the continental breakfast but still fresh and appetizing . Lots of parking and safe.
- 4/5
Room was clean, the check in staff was amazing the check out staff was uninterested in helping, breakfast was ok and parking was convenient.
- 4/5
The room was smaller than expected but the evening check in was perfect.
- 1/5
So glad we booked one day. Whew. The worst sleep ever, the room was old and sketchy. Would not recommend for anyone who loves their life.
- 2/5
Rooms are small but okay. No tub, walk-in shower that leaked on the floor. Bed could have been better, seemed old and well used. Not much of a breakfast and got worse as the week went on. Web site said outdoor pool. It was there, but you might have been better off swimming in the river.It was green and dirty. Would not stay again. Better places at the same price on the same block
- 2.5/5
Passable
- 1/5
I booked through here and when I arrived the room I booked was not available. The staff mentioned this has happened before. The suites were not clean, and the wait time in the lobby was long.
- 4/5
The front desk staff was AWESOME! We had an issue in our room and they moved us to another quickly. They accommodated us with our big German Shepard. Even gave us a late checkout due to an event we were attending. Despite the renovations and the older hotel, we really enjoyed our stay! Theresa at the front desk in the evenings was a rock star!
- 1/5
I didn't get to stay. The computer system was down and I couldn't check in. I had to go elsewhere and get a room. The guy behind the counter tried for about 30 minutes to get me checked in. Good on him.
- 5/5
Great place to stay
- 5/5
Great
- 5/5
Her room is clean. Staff is great. Parking lot is nice. Great places to stay for traveling.
- 5/5
Front desk lady was very sweet & friendly. Room was clean & love the hot water. Quiet around us & will stay again.
- 4/5
Very good
- 5/5
.
- 4.5/5
Front desk staff was wonderful. Coffee maker in my room was miss parts. No coffee in the morning in my room. (Coffee in lobby wasn't great either'
- 4.5/5
Coffee maker in my room was miss parts. No coffee in the morning in my room. (Coffee in lobby wasn't great either'
- 2/5
Pretty tired condition, bathroom fan sounded like a tractor, ice machine broken and no other option. The breakfast was ok.
- 2/5
Seemed like I was the only person who’s tv didn’t work. The room I was moved too didn’t have a working tv either. There was no upfront notification about the problems they were having with the tvs.
- 5/5
Exceptional
- 0.5/5
Bad
- 0.5/5
Nothing The hotel was horrible, bathroom lights nit working,TV not working light lamp did not work or phone not working, mold in bathe, no was to take a bath, no stopper in tub, dirty, curtain hanging down, they need to tear down and start over
- 0.5/5
The hotel was horrible, bathroom lights nit working,TV not working light lamp did not work or phone not working, mold in bathe, no was to take a bath, no stopper in tub, dirty, curtain hanging down, they need to tear down and start over
- 2/5
My room didn’t get clean at all, I’ll never stay at this hotel anymore .
- 4/5
Everything was ok. But in 4 days i stayed, they never went to clean the room. And continental breakfasr can be improved.
- 3/5
This property is very rundown. There was chipped and missing paint on the exterior doors leading into the rooms and inside the rooms as well. The bathtub looked dirty. The towels and bedding were clean. The staff was kind and courteous. The breakfast was very basic. I had oatmeal and a hard boiled egg. The icemaker was not working. Per the employee I asked, it’s part of the renovation. Unfortunately, I didn’t notice how rundown the property was when I booked my room on hotels.com. On a positive note the refrigerator and freezer worked very well.
- 4/5
The room was clean upon entering. Everything was stocked and ready. The air conditioner was set at a great temperature so that when we entered it was very comfortable. The rooms were surprisingly quiet given how busy the hotel was at the time. We only heard occasional knocking from a young child next door, but that stopped long before 8 pm. We didn't use internet or the tv, so I can't confirm if it was good or not. The shower was nice except for the water would fluctuate temperature through the shower. Going from the temp I set it to into a hotter temp. Feels like when you are showering at home and someone flushes the toilet. But otherwise a great stay. Please be aware this location is directly next to a busy highway as well as an active railroad, so bring ear plugs if noise can keep you up at night. I had mine with me.
- 4/5
The room was clean upon entering. Everything was stocked and ready. The air conditioner was set at a great temperature so that when we entered it was very comfortable. The rooms were surprisingly quiet given how busy the hotel was at the time. We only heard occasional knocking from a young child next door, but that stopped long before 8 pm. We didn't use internet or the tv, so I can't confirm if it was good or not. The shower was nice except for the water would fluctuate temperature through the shower. Going from the temp I set it to into a hotter temp. Feels like when you are showering at home and someone flushes the toilet. But otherwise a great stay. Please be aware this location is directly next to a busy highway as well as an active railroad, so bring ear plugs if noise can keep you up at night. I had mine with me.
- 0.5/5
Bad
- 1/5
Unprofessional customer service didn’t feel welcomed nor was the atmosphere inviting. Found debris and other human hair on bedsheets and room had a molding smell to it.
- 1/5
Unprofessional customer service didn’t feel welcomed nor was the atmosphere inviting. Found debris and other human hair on bedsheets and room had a molding smell to it.
- 4/5
The free breakfast and Internet was good and the large restroom The other guest was sometimes noisy
- 4/5
The other guest was sometimes noisy
- 2/5
the television did not work, had strong mildew smell, and the bathroom faucet was leaking
- 2/5
the television did not work, had strong mildew smell, and the bathroom faucet was leaking
- 3.5/5
Good
- 3/5
Front desk lady
- 3/5
Bed was confortable Front desk lady
- 2.5/5
n/a n/a
- 2.5/5
n/a n/a
- 5/5
Exceptional
- 3/5
It was okay.
- 3/5
It was okay.
- 0.5/5
Bad
- 3/5
Staff was courteous. Room was clean but in poor repair with parts of the baseboard peeled away from the wall, bathroom door had areas of damage.
- 3/5
Staff was courteous. Room was clean but in poor repair with parts of the baseboard peeled away from the wall, bathroom door had areas of damage.
- 3/5
Pleasant
- 2/5
Every time I stay there I get woken up between 8am to 10am on the check out day they say check out is not till 11am then y wake people up early
- 2/5
Every time I stay there I get woken up between 8am to 10am on the check out day they say check out is not till 11am then y wake people up early
- 3/5
This was probably the oldest La Quinta hotel we’ve ever stayed in. You could tell it was Ribot from another hotel chain. The bathtub was very old with the ceiling crumbling, the refrigerator did not work. When you put your hand into the freezer, you just felt water present. And the TV remote needed new batteries, but the main desk doesn’t have batteries for the remote. The room was clean. the bed was comfortable, and the heating system was fine.
- 3/5
This was probably the oldest La Quinta hotel we’ve ever stayed in. You could tell it was Ribot from another hotel chain. The bathtub was very old with the ceiling crumbling, the refrigerator did not work. When you put your hand into the freezer, you just felt water present. And the TV remote needed new batteries, but the main desk doesn’t have batteries for the remote. The room was clean. the bed was comfortable, and the heating system was fine.
- 1/5
Room and hotel are disgusting. There was blood on the mattress and on the hideaway sofa. Paint peeling, odor, just generally dirty. Breakfast was ready when the clerk felt like it. Business center is broken.
- 1/5
Room and hotel are disgusting. There was blood on the mattress and on the hideaway sofa. Paint peeling, odor, just generally dirty. Breakfast was ready when the clerk felt like it. Business center is broken.
- 3/5
The suite was roomy. Unfortunately the bedding smelt like cigarettes. The tub was dirty. I refrained from using it. I didn't sleep well. The clerk told me the outside doors were always left open which made us uneasy. I believe this accomodations are for oil workers. B
- 3/5
The suite was roomy. Unfortunately the bedding smelt like cigarettes. The tub was dirty. I refrained from using it. I didn't sleep well. The clerk told me the outside doors were always left open which made us uneasy. I believe this accomodations are for oil workers. B
- 3/5
I picked it because everyone one I stayed in before was amazing. This one not so much. Had to move around parking because of broke fence down and towing a trailer. Walked up the stairs and some of the stair concrete was busted up and broken.
- 3/5
I picked it because everyone one I stayed in before was amazing. This one not so much. Had to move around parking because of broke fence down and towing a trailer. Walked up the stairs and some of the stair concrete was busted up and broken.
- 3/5
Average
- 3/5
Average
- 4.5/5
Road construction in front of hotel and the closest gas, food was 4 miles away
- 3/5
👍
- 3/5
👍
- 1/5
All of the above. I assume your outstanding staff didn’t document the problems. Par for the coarse with Wyndham.
- 1/5
All of the above. I assume your outstanding staff didn’t document the problems. Par for the coarse with Wyndham.
- 2/5
Far away from front desk. Ice machine did not work. Electrical plugs dud not work in room. TV was defaulted to spanish speaking only. Large hole under door. Mouse in the room. Too close to highway so it was very noisy. Man in parking lot seemed drunk and kep wanting me to come over and talk to him. Every noise outside my room made me feel unsafe. I will never stay there again.
- 2/5
Far away from front desk. Ice machine did not work. Electrical plugs dud not work in room. TV was defaulted to spanish speaking only. Large hole under door. Mouse in the room. Too close to highway so it was very noisy. Man in parking lot seemed drunk and kep wanting me to come over and talk to him. Every noise outside my room made me feel unsafe. I will never stay there again.
- 5/5
Great room friendly staff
- 5/5
Great room friendly staff
- 5/5
Room is Clean. Staff was polite and friendly. Breakfast was good. Waffles, cereal, fresh fruit, yogurt, bagels, milk, coffee, apple juice orange juice. Looking forward to returning :)
- 5/5
Room is Clean. Staff was polite and friendly. Breakfast was good. Waffles, cereal, fresh fruit, yogurt, bagels, milk, coffee, apple juice orange juice. Looking forward to returning :)
- 1/5
They didnt hsve a room need my money refunded
- 1/5
They didnt hsve a room need my money refunded
- 5/5
Good rooms with microwave and fridge / freezer restaurants about 5 minutes away. Quiet spot with large parking lot for commercial trucks. Good room rates and lots of feral cats so bring food lol canned preferably ;)
- 5/5
Good rooms with microwave and fridge / freezer restaurants about 5 minutes away. Quiet spot with large parking lot for commercial trucks. Good room rates and lots of feral cats so bring food lol canned preferably ;)
- 5/5
Comfortable beds, quiet rooms and not far from a lot of Great Restaurants!
- 5/5
Comfortable beds, quiet rooms and not far from a lot of Great Restaurants!
- 5/5
N/A
- 5/5
N/A
- 1/5
Why can I not get Wyndham reward points even tho I used Expedia to reserve my stay. The rooms are sadly in need of renovation, but we’re pretty quiet
- 1/5
Why can I not get Wyndham reward points even tho I used Expedia to reserve my stay. The rooms are sadly in need of renovation, but we’re pretty quiet
- 1/5
All of it
- 1/5
All of it
- 3/5
The is a mini fridge and microwave The breakfast is typical continental style.
- 3/5
The is a mini fridge and microwave The breakfast is typical continental style.
- 1/5
Waited for 30 minutes at the checkin counter with 20 other people only got no one to show up.
- 1/5
Waited for 30 minutes at the checkin counter with 20 other people only got no one to show up.
- 1/5
False advertising led me to cancel room within 1hr of booking the room. The location was a motel with a subpar room, not like the one I stayed in the previous night in Garland, TX. I cancelled the room and customer service was not able to help me get in touch with the hotel to waive the cancellation fee which I must now pursue on my own. I haven’t used hotel.com in over 2 years because of similar incident and this will be last time because of the shady business practices charging fees to cancel and then offering no help to waive cancellation fees for valid cancellation within a reasonable time frame. I will be contacting BBB and writing reviews wherever I can. I will also recover the bogus cancellation charges as well.
- 1/5
False advertising led me to cancel room within 1hr of booking the room. The location was a motel with a subpar room, not like the one I stayed in the previous night in Garland, TX. I cancelled the room and customer service was not able to help me get in touch with the hotel to waive the cancellation fee which I must now pursue on my own. I haven’t used hotel.com in over 2 years because of similar incident and this will be last time because of the shady business practices charging fees to cancel and then offering no help to waive cancellation fees for valid cancellation within a reasonable time frame. I will be contacting BBB and writing reviews wherever I can. I will also recover the bogus cancellation charges as well.
- 1/5
Not checked in since they didn’t allow my credit card or cash
- 1/5
Not checked in since they didn’t allow my credit card or cash
- 3/5
The front desk clerk was more concerned about how old I thought she was compared to what she really was. The place is very dated and needs some upkeep like painted doors to name a few
- 3/5
The front desk clerk was more concerned about how old I thought she was compared to what she really was. The place is very dated and needs some upkeep like painted doors to name a few
- 1/5
The room was not clean. It smelled sour in there. The bedding was dirty. The place is nasty.
- 1/5
The room was not clean. It smelled sour in there. The bedding was dirty. The place is nasty.
- 4/5
Breakfast was okay, room smelt moldy but could tell they were in the process of renovating
- 4/5
Breakfast was okay, room smelt moldy but could tell they were in the process of renovating
- 3/5
Should have picked a hotel further from the highway.it was a rough nights sleep between the highway noise, loud cars in the parking lot, disrespectful guests being loud outside, and the a/c turning itself off most of the night.
- 3/5
Should have picked a hotel further from the highway.it was a rough nights sleep between the highway noise, loud cars in the parking lot, disrespectful guests being loud outside, and the a/c turning itself off most of the night.
- 2/5
A very distinct smell when you open the door. Bed and room were clean, though. Bed is pretty worn and sinks in the middle a lot. Tub was stained up some and the toilet hardly had any water pressure to it and literally took 10 seconds to flush and you had to hold the handle down the whole time. Breakfast isn't much. Typical yogurt, oatmeal, pastries, and just waffles for hot food. WiFi never worked for me either. Even the girl working the front desk told me the place wasn't good when I checked in and she wasn't wrong.
- 2/5
A very distinct smell when you open the door. Bed and room were clean, though. Bed is pretty worn and sinks in the middle a lot. Tub was stained up some and the toilet hardly had any water pressure to it and literally took 10 seconds to flush and you had to hold the handle down the whole time. Breakfast isn't much. Typical yogurt, oatmeal, pastries, and just waffles for hot food. WiFi never worked for me either. Even the girl working the front desk told me the place wasn't good when I checked in and she wasn't wrong.
- 1/5
Room smelled like piss. We booked three rooms. One was full of
- 1/5
Room smelled like piss. We booked three rooms. One was full of
- 5/5
Very clean rooms
- 5/5
Very clean rooms
- 2/5
To old need alot maintance
- 2/5
To old need alot maintance
- 5/5
Clean room and the guy at the front desk very nice
- 5/5
Clean room and the guy at the front desk very nice
- 0.5/5
Phones didn't work, tv did not work, wifi died in the middle of a meeting i was having online
- 0.5/5
I waited for 20 minutes at the front desk and no one came
- 1/5
Room had a bad odor and the tv wouldn’t work. We were offered a new room but we had already unloaded our stuff and didn’t feel like moving. The front desk clerk was friendly
- 1/5
Room had a bad odor and the tv wouldn’t work. We were offered a new room but we had already unloaded our stuff and didn’t feel like moving. The front desk clerk was friendly
- 1/5
Upon check in we realized that our room was backed up to a train track and the train shook the room and was so loud there was no sleeping. We were going to suck it up until we saw the shower. No thank you! We were there an hour and we have requested a refund over and over again. Not only did they not give us a refund, they have charged us another $59 for who knows what! Do not stay here!
- 1/5
Upon check in we realized that our room was backed up to a train track and the train shook the room and was so loud there was no sleeping. We were going to suck it up until we saw the shower. No thank you! We were there an hour and we have requested a refund over and over again. Not only did they not give us a refund, they have charged us another $59 for who knows what! Do not stay here!
- 3/5
Lot of flies.
- 3/5
Lot of flies.
- 1/5
I honestly think the property should be condemned. The room was so nasty and old dirty. Shower was so bad that I didn't even shower there. Its not the brand, its this location.
- 1/5
I honestly think the property should be condemned. The room was so nasty and old dirty. Shower was so bad that I didn't even shower there. Its not the brand, its this location.
- 2/5
The room smelled like smoke (Marijuana) and in general not good at all.
- 2.5/5
It had a good rating for the price. The refrigerator worked. It’s right next to a railroad track, the tv didn’t work, the coffee maker was dirty, bugs in the sink, the light switch didn’t work, the staff was less than welcoming, no soap, and only one wash cloth. We won’t be back.
- 4/5
Paint
- 4/5
Paint
- 2/5
Only one person staff for the entire hotel. Room was so dirty that even after a day of traveling I couldn’t bring myself to shower in the bathroom it was so filthy. The room smelled like a litter box, mold growing in the corners, holes all over the curtain, the outlets looked so old and dirty that we worried they might catch on fire. Witnessed a very large drug deal in the parking lot. Overall the worst place I have ever stayed. The whole needs to be torn down and start new.
- 2/5
Only one person staff for the entire hotel. Room was so dirty that even after a day of traveling I couldn’t bring myself to shower in the bathroom it was so filthy. The room smelled like a litter box, mold growing in the corners, holes all over the curtain, the outlets looked so old and dirty that we worried they might catch on fire. Witnessed a very large drug deal in the parking lot. Overall the worst place I have ever stayed. The whole needs to be torn down and start new.
- 1/5
The front desk people were wonderful!! However the hotel is under construction, which I understand but the pool wasn't operational, the TV didn't work, the Wi-Fi was spotty at best and the room just looked runned down. But grateful they allowed pets
- 1/5
The front desk people were wonderful!! However the hotel is under construction, which I understand but the pool wasn't operational, the TV didn't work, the Wi-Fi was spotty at best and the room just looked runned down. But grateful they allowed pets
- 3/5
Old and brake furniture
- 3/5
Old and brake furniture
- 1/5
Towels are old and very dingy. The carpet in the room looked like it had blood stains. The restroom vent would make a loud noise when you turn the light on and noise wouldn’t go away. Beds are super small and uncomfortable. Pillows are half filled. Horrible experience!
- 1/5
Towels are old and very dingy. The carpet in the room looked like it had blood stains. The restroom vent would make a loud noise when you turn the light on and noise wouldn’t go away. Beds are super small and uncomfortable. Pillows are half filled. Horrible experience!
- 2/5
Is good
- 2/5
Is good
- 1/5
They wouldn’t let me check in. I had a chime card
- 1/5
They wouldn’t let me check in. I had a chime card
- 4/5
It was nice worth your money.
- 4/5
It was nice worth your money.
- 1/5
Awful looking place
- 1/5
Awful looking place
- 3/5
We had to switch rooms due to an awful smell and found a cockroach on the wall.
- 3/5
We had to switch rooms due to an awful smell and found a cockroach on the wall.
- 5/5
Nice staff. Comfortable beds. Clean rooms. Clean bathroom. Excellent breakfast. Abundant pillows.
- 5/5
Nice staff. Comfortable beds. Clean rooms. Clean bathroom. Excellent breakfast. Abundant pillows.
- 1/5
Reserved room on Expedia Expedia accepted my card get to hotel staff rudely told me me and my card was not permitted to stay at this location. After driving literally 7 hours to stay at this hotel was very offended and embarrassed!! The guy told me he could not help me with a manger and told me I needed to leave. Dude needs to be fired!! I’ll never stay or reserve a hotel at any of your locations ever again!!
- 1/5
Reserved room on Expedia Expedia accepted my card get to hotel staff rudely told me me and my card was not permitted to stay at this location. After driving literally 7 hours to stay at this hotel was very offended and embarrassed!! The guy told me he could not help me with a manger and told me I needed to leave. Dude needs to be fired!! I’ll never stay or reserve a hotel at any of your locations ever again!!
- 0.5/5
Nothing it is run down And staff is very rude We didn’t stay we booked a different hotel Everything trash sitting around people out lounging all on walk way was very run down bugs in the room
- 0.5/5
the rooms were dirty and wen i went back to office for another they didnt believe me nd went to check themselves nd i had to wait ... i only stayed for 5hrs because new room they gave me smelled disguisting ...
- 2/5
The towels and bedding are old but overall its an ok room they dont have any swimming pool
- 2/5
The towels and bedding are old but overall its an ok room they dont have any swimming pool
- 2/5
I didn't like that the rooms are not updated..need to remodel everything
- 2/5
I didn't like that the rooms are not updated..need to remodel everything
- 4/5
Location
- 0.5/5
N/A Booked the room for my parents while I was in labor with my first child. My parents drove 6 hours to be here. My father had his id and card but was refused at check in because it wasn’t a “major credit card” (he has a cashapp card) my mom had a regular bank card but id was expired the lady at the front desk was rude about the situation and refused service. My father called me to let me know I told the lady on the phone I’ve stayed at another la Quinta property with my fiancé and used a cashapp card and had no problem and she said well I can’t do it
- 5/5
The room was great, nice and clean, and in a great area. However, I had a problem with the tub, which had rust stains and was covered with some kind of white paper. I would book with them again.
- 5/5
The room was great, nice and clean, and in a great area. However, I had a problem with the tub, which had rust stains and was covered with some kind of white paper. I would book with them again.
- 5/5
Checked in at 1am in the morning. Guy behind the desk was there waiting and ready. Supper friendly.
- 5/5
Checked in at 1am in the morning. Guy behind the desk was there waiting and ready. Supper friendly.
- 0.5/5
The fact that I leave to go get some clean clothes and I witnessed the lady cleaning my room and my belongings I had to go hunt them down and they refuse to give me my robe that they stole off of the bed i tried to be civil it's not cheap but the manager or the owner was not very helpful police report was made for theft 50% off a night is not going to cover $180 robe sir if it was yours belonging it would be a whole different situation
- 1.5/5
The beds were comfortable. The pictures on booking.cpm were nothing to what is listed. The pool was horrible, big disappointment we could of stay elsewhere if we knew the conditions of the hotel. Definitely false advertisement. I had to ask for clean towels twice. They had a shortage on towels.
- 1/5
The property was out-of-date and run down. The paint on several of the room doors was peeled off on the outside. It was extremely difficult to locate and to get back on the interstate from the property. The room smelled musty, as if that particular room hadn't been used in quite some time. The bed linens and bathroom towels didn't smell fresh. Overall, my stay was not a pleasant experience.
- 1/5
The property was out-of-date and run down. The paint on several of the room doors was peeled off on the outside. It was extremely difficult to locate and to get back on the interstate from the property. The room smelled musty, as if that particular room hadn't been used in quite some time. The bed linens and bathroom towels didn't smell fresh. Overall, my stay was not a pleasant experience.
- 4/5
The stay itself was great, but what they don’t tell you is you can book on here with any card you want but when you get there, if you don’t have a major credit card to put on file for incidentals, they won’t let you check in.
- 4/5
The stay itself was great, but what they don’t tell you is you can book on here with any card you want but when you get there, if you don’t have a major credit card to put on file for incidentals, they won’t let you check in.
- 5/5
Great place 👌
- 5/5
Great place 👌
- 1/5
The room smelled weird, the lamp had wonky switches and kept turning on until we disconnected it. Shower was disgusting, dirty, cracked & shower curtain and towels were dingy. Sheets did not feel or smell clean. We had to go buy sheets to place on top of bedding and then buy blankets to sleep with.
- 1/5
The room smelled weird, the lamp had wonky switches and kept turning on until we disconnected it. Shower was disgusting, dirty, cracked & shower curtain and towels were dingy. Sheets did not feel or smell clean. We had to go buy sheets to place on top of bedding and then buy blankets to sleep with.
- 1/5
Old motel. Air conditioning unit was extremely loud and did not let us sleep.
- 1/5
Old motel. Air conditioning unit was extremely loud and did not let us sleep.
- 2.5/5
Parking Filthy pool, unusable. Property is rundown. Bath towels stink. Not a clean room. This property needs a total overhaul, it is definitely not like any La Quinta I have ever stayed at
- 2/5
Unfortunately this property has seen better days. My room was not only aged, but run down. Threadbare carpet and a persistent bad odor. It seemed clean, but many things were broken or nearly broke
- 2/5
Unfortunately this property has seen better days. My room was not only aged, but run down. Threadbare carpet and a persistent bad odor. It seemed clean, but many things were broken or nearly broke
- 3/5
- 3/5
- 2/5
Very outdated and not very clean, won’t be coming back.
- 2/5
Very outdated and not very clean, won’t be coming back.
- 1/5
Accept chime or any online banking cards. Not even cash
- 1/5
Accept chime or any online banking cards. Not even cash
- 4/5
I always have a good stay here when in Odessa. The outside needs some sprucing up but the rooms are always clean and comfortable inside. I always feel safe at this hotel and that means as much as anything since I'm usually traveling alone. I get aggravated when I have to get the key cards reactivated every day at each stay but since they updated the door locks I think it is a personnel issue more than mechanical- that is really the only complaint I could have.
- 4/5
I always have a good stay here when in Odessa. The outside needs some sprucing up but the rooms are always clean and comfortable inside. I always feel safe at this hotel and that means as much as anything since I'm usually traveling alone. I get aggravated when I have to get the key cards reactivated every day at each stay but since they updated the door locks I think it is a personnel issue more than mechanical- that is really the only complaint I could have.
- 1/5
The man at the front desk was really rude made it a point to make sure that I didn't get my room for the night
- 1/5
The man at the front desk was really rude made it a point to make sure that I didn't get my room for the night
- 2/5
Front desk lady was rude and unprofessional. Did not get her name but she was very difficult.
- 2/5
Front desk lady was rude and unprofessional. Did not get her name but she was very difficult.
- 5/5
Every thing was hood
- 5/5
Every thing was hood
- 5/5
The front desk worker was very friendly and informative. The rooms were also very nice with comfortable beds.
- 5/5
The front desk worker was very friendly and informative. The rooms were also very nice with comfortable beds.
- 1.5/5
The front desk clerks were super nice! The air unit worked during the day but at night we were sweating. All 3 nights we stayed we tried working with it but no amount of turning off/on was helpful.
- 4.5/5
No pool or hot tub
- 5/5
I stay here every time I’m in the area. The rooms are clean, the staff is friendly and helpful, and the parking is convenient
- 5/5
I stay here every time I’m in the area. The rooms are clean, the staff is friendly and helpful, and the parking is convenient
- 4/5
Clean comfortable room. Good location. Disappointed in the advertised breakfast.
- 4/5
Clean comfortable room. Good location. Disappointed in the advertised breakfast.
- 5/5
Will stay again
- 5/5
Will stay again
- 4/5
Cleanliness, good customer service
- 4/5
Cleanliness, good customer service
- 1/5
Terrible
- 1/5
Terrible
- 3/5
Quiet
- 3/5
Quiet
- 5/5
Air condition unit needed to be cleaned, mold in the vent.
- 5/5
Air condition unit needed to be cleaned, mold in the vent.
- 1/5
H
- 1/5
H
- 3/5
Bathrooms were in bad shape and dirty. The front desk staff was not good, there was only 1 person working at check in time and the line was crazy long. One morning the housekeeping ladies open my room door while i was in the room, she didn't knock or announced herself, she just opened the door, she did apologized, but come on...
- 3/5
Bathrooms were in bad shape and dirty. The front desk staff was not good, there was only 1 person working at check in time and the line was crazy long. One morning the housekeeping ladies open my room door while i was in the room, she didn't knock or announced herself, she just opened the door, she did apologized, but come on...
- 1/5
I showed up from my room and was told that it was not available. I had to find another place to stay at 1 o’clock in the morning.
- 1/5
I showed up from my room and was told that it was not available. I had to find another place to stay at 1 o’clock in the morning.
- 1/5
Hotel would not accept my credit card. They should post the requirements on the website. Horrible service will definitely not be using that location for future stays.
- 1/5
Hotel would not accept my credit card. They should post the requirements on the website. Horrible service will definitely not be using that location for future stays.
- 1/5
When i got to the hotel , they informed me tyat my reservation was concelled
- 1/5
We went to hotel. They were booked and cancelled our reservation. Since we used Travelocity we would have to get w them about the refund. It was a total mess and never got my money back.
- 5/5
Over all great we need to say was great service
- 5/5
Good service good breakfast
- 5/5
The suit was huge! Loved it
- 1/5
I paid for the room in advance but the clerk would not accept my corporate credit card for the deposit. He was going to turn me away and the card plainly said corporate. The heat in the room was broken and it was snowing outside. It was so cold in the room i couldnt take a shower the next morning.
- 5/5
Great customer service
- 5/5
Great place to get a nights sleep when working on the road. Room was clean, Shower was hot, Bed was comfortable. What more do you need. Food was decent.
- 3/5
Se quedó corto
- 1/5
After me forcing to get ASAP one lady got up and bring towel to room. The Problem is Your people don’t want to get up and bring Towel . Very Bad customer service.
- 1/5
Rude dirty loud
- 3/5
Front desk clerk did not accept our online banking Visa card from Ally upon check in.
- 1/5
Not handicapped accessible even though website says it is. Rude employees
- 5/5
Perfect/ rooms/bed/shower/ cleanliness/ condition and staff
- 5/5
quiet to rest
- 4/5
People are great and the price is right.
- 3/5
It's kinda old but ok
- 2/5
I reserved a suite room but wasn’t available when I arrived. Then I was given a room when I went to the room it was still dirty, beds undone, toilet paper on floor. Trash in the room
- 4/5
El personal amable, pero el olor era malo en la habitación
- 2/5
They wont change durty towed & fo not crrbice room
- 1/5
It’s a very old type hotel unclean and smell bad
- 1/5
elevator, ice machine and lobby computer did not work. desk clerk could not explain why nbc was not carried on tv
- 1/5
I did not stay there
- 2/5
The outside needs improvement and no room service
- 4/5
The only problem I had is hotel.com gave me the wrong address and I came in very late at night and I pulled it to a very bad hotel and had to figure out where my reservation was
- 3/5
Needs a major rehabilitation. Place was falling apart
- 5/5
Pet friendly, no fee.
- 1/5
Very very dirty!!!! Unclean bathroom. Missing paint. Dripping tub, rust, house keeping entered my room at 9am!!!! 3 channels on tv
- 4/5
Shout out to Daniel at reception, he was excellent and engaging the entire time not only with me but with other guests. The only reason I will visit again is because of Daniel. Property needs a lot of renovation and the rooms stinks a lot, quite different from other LA QUINTA.
- 5/5
The Hotel and Staff are excellent.
- 3/5
Exellent costumer service,rooms clean
- 5/5
Upon arrival i was having issues with my reservation. Every hotel has their way and we have to adapt to it. So the Front desk attendant took it upon herself to do my portion on her computers to better and faster. JUST REMEMBER, this is not the normal way of doing things so please don't expect this.. i had just driven 5.5 hours. Can't say enough for their overall staff.. Awesome!!
- 1/5
Trashy
- 4/5
The place was a little difficult to find because the link provided on the email belongs to a different place. In general the place is very clean, it's all you need to shower and sleep.
- 1/5
They wouldn't take my card aftet i already booked and paid online so the frint desk canceled my reservation and i had to find another hotel with a good price in a short time
- 1/5
The room was FILTHY! Stains on one of the beds under the blanket. Other bed didn’t have stains but had fur on it. Mystery gunk and smear in the tub. Toilet seat had dried up stuff on it and was chewed up on one side. Towels were stiff and smelled like it sat in used oil and was attempted to be washed only once. I have always liked La Quinta, but my stay at this location was horrible, uncomfortable ,inconvenient and frustrating. I had to leave early needing to use the toilet. I did not use the restroom there or take a shower. It was that bad for me. I left and check in to another hotel.
- 5/5
Good room
- 5/5
Excellent stay...hotel was awesome...great pool super comfy beds great a.c. and i cant remember the gentlemens name that worked the desk from 3 to 11 but superb customer service...very kind very nice and did an amazing job at making out stay comfy for us
- 5/5
Excellent staff and quick check in.
- 2/5
They should offer different variety freezer meals and hot pockets in the front in there snack area because what they have now is not very great . PERKS , the people are so nice and PETS STAY FREE. Low weekly rates .
- 4/5
The room was fine and staff was good. But there was lots of construction in front of the motel. In avoidable situation.
- 1/5
Rude receptionist, washer and dryer OLD. Room needs an update, toilet made a noise.
- 3/5
Place needs remodeling especially bathroom
- 3/5
The washer and dryer don’t work properly owner/ manager don’t seem like they care to get these issues resolved
- 5/5
It's in a good location. Everything was very clean service was excellent.
- 3/5
Old
- 2/5
The room phone and remote control was non functional. Unfortunately my mobile was out of service that is when I checked the phone. But the plug inlet to the phone from the source was broken. Phone service should be must!
- 1/5
Run down needs to be sprayed for bed bugs. The ceiling in bathroom was falling apart . Probably been better off sleeping in my truck . I went to Home Depot and bought bed bug spray . Will not ever use this motel again .
- 4/5
Everything was good except not being able to go swimming in the pool. Apparently the owner got the permit but didnt meet the safty requirements.
- 3/5
The staff and room were great. The room full of drunks next door made sleeping impossible.
- 4/5
I stay here frequrntly. Good help. Fwirly clean
- 2/5
Building look like war war 3
- 1/5
.
- 5/5
Decent hotel for the price and outstanding service. The man at the front desk in the evenings is great, if theres any issues with your reservation or room he will do anything he can to help. Even seen him single handedly handle a lobby full of complaints and situations and mange to resolve every single issue and keep everyone happy all at once. I dont recall his name but if the middle aged man that runs the hotel in the evenings is on shift you can rest assured your stay will be perfect.