Hilton Garden Inn Odessa
About Hilton Garden Inn Odessa
Hilton Garden Inn Odessa has a seasonal outdoor swimming pool, fitness center, a restaurant and bar in Odessa. This 3-star hotel offers an ATM, luggage storage space and free WiFi. All guest rooms in the hotel are equipped with a flat-screen TV with cable channels. The rooms at Hilton Garden Inn Odessa have air conditioning and a desk. Breakfast is available, and includes buffet, à la carte and continental options. The accommodation has a sun terrace. Free private parking and a business center are available, as well as a 24-hour front desk. Odessa-Schlemeyer Field Airport is 3.1 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable rooms, and friendly staff. However, some guests experienced issues with breakfast availability and pricing, as well as problems with the elevators and air conditioning.
- Cleanliness
- Comfortable rooms
- Breakfast availability and pricing issues
- Elevator and air conditioning problems
- 5/5
Wish there had been a luggage rack to take your personal stuff to your room
- 5/5
If you are looking for a nice halfway point Hotel (not motel), this is the way to go. We very much needed some rest (at least 4-6 hours) from a 5 day Wedding Celebration. Well the bed snuggled me up and my sleep became 9 hours plus. Even when the construction started back that Monday morning (same floor) I never heard it inside or outside of my room, make the experience yours. There was some highway construction on JBS, but it was still worth it, PEACEFUL
- 5/5
Exceptional
- 5/5
Friendly staff, good location. I bit noisy due to construction. The room looked a bit dated. My room bath tub have green paint. And the light bulb have different color. 1 will be soft white and other will be daylight. Hilton hotel I stayed is always consistently using soft white bulbs.
- 5/5
I liked everything! Staff very professional and helpful, very clean, big rooms, quiet surroundings, convenient location. Thank you!
- 5/5
I liked everything! Staff very professional and helpful, very clean, big rooms, quiet surroundings, convenient location. Thank you!
- 4.5/5
Good
- 4.5/5
Good
- 5/5
It was a great hotel and Tom was very professional and welcoming.
- 5/5
It was a great hotel and Tom was very professional and welcoming.
- 4/5
Hotel was clean and staff was great.
- 5/5
I loved it N/a
- 5/5
N/a
- 5/5
Exceptional
- 0.5/5
Lack of customer assistance
- 0.5/5
Nothing. Booking.com reserved me at Odessa Texas instead of Odessa Florida. I tried to correct the issue immediately and was not helped in any way. Lack of customer assistance
- 5/5
Exceptional
- 4/5
Breakfast was very good. staff was very nice at night when we were sleeping there was hammering. I believe they were working on the remodeling of the hotel. we couldn't use the gym it was under construction
- 4/5
Breakfast was very good. staff was very nice at night when we were sleeping there was hammering. I believe they were working on the remodeling of the hotel. we couldn't use the gym it was under construction
- 5/5
Ok
- 5/5
Everyone was friendly
- 5/5
Good service The room is nice
- 5/5
Good service The room is nice
- 3/5
The room on the bed was making to much noise when I would move on it and the hole frame moved win the bed and also when I rented the room I didn’t get a walking in shower where I booked it that’s what it showed and I wasn’t to happy with that there was nothing wrong with the staff just didn’t like how the room was especially being a king size bed
- 3/5
The room on the bed was making to much noise when I would move on it and the hole frame moved win the bed and also when I rented the room I didn’t get a walking in shower where I booked it that’s what it showed and I wasn’t to happy with that there was nothing wrong with the staff just didn’t like how the room was especially being a king size bed
- 5/5
Exceptional
- 5/5
Staff clean room and restaurant was excellent Nothing
- 3/5
It was freezing outside and the heater would not turn on and unable to raise the temperature. That was the only issue.
- 3/5
It was freezing outside and the heater would not turn on and unable to raise the temperature. That was the only issue.
- 4/5
Loved it but my booking.com Experience let me down they could not find my reservation so I had to buy another booking.com Took my money also Booking.com was my problem never has booking let me down but for sure this time.
- 4/5
Very good
- 5/5
Exceptional
- 1/5
It was awful. Air conditioning didn’t work and you have to pay for breakfast. Bathrooms were nasty.
- 1/5
It was awful. Air conditioning didn’t work and you have to pay for breakfast. Bathrooms were nasty.
- 5/5
Great location and the room was easy to access from outside. Quiet and convenient. Nothing really.
- 5/5
Great location and clean, comfortable room. NA
- 5/5
The bed
- 0.5/5
I wouldn’t know. They called as I was boarding my plane to tell me I didn’t have a room even though my room was booked 2 weeks prior.
- 5/5
Have to pay for breakfast so probably will be staying somewhere else from now on because of that reason. Other Hotels offer breakfast for free.
- 5/5
Have to pay for breakfast so probably will be staying somewhere else from now on because of that reason. Other Hotels offer breakfast for free.
- 4/5
Does anyone else feel like this hotel chain is falling off? I've stayed at at least three, and
- 4/5
Does anyone else feel like this hotel chain is falling off? I've stayed at at least three, and
- 1/5
There were holes in the carpet, it smelled like mildew, the front desk staff was rude, seemed to be more interested about what was on his phone.
- 1/5
There were holes in the carpet, it smelled like mildew, the front desk staff was rude, seemed to be more interested about what was on his phone.
- 3.5/5
I liked the fact that there was a food and bar, even though i personally didn’t get to use them. Cleaners only came 1 out of the 4 days we were staying. Of course we cleaned up but it was odd. Beds are not promised as well, if you book a king bed, there’s a chance you get two queens instead.
- 3/5
I did not use the restaurant at all.
- 3/5
I did not use the restaurant at all.
- 5/5
Clean room and friendly staff!
- 5/5
Clean room and friendly staff!
- 5/5
Really convenient to everything we needed, but quiet.
- 5/5
Really convenient to everything we needed, but quiet.
- 4/5
It was nice and clean The breakfast it was to expensive & cold
- 5/5
Stay was amazing, the pillows were not. I usually bring my own or buy a couple of pillows for hotel use because I need LOTS of pillows
- 5/5
Stay was amazing, the pillows were not. I usually bring my own or buy a couple of pillows for hotel use because I need LOTS of pillows
- 5/5
Big room Na
- 5/5
Clean and comfy
- 5/5
Clean and comfy
- 5/5
Great place
- 5/5
Great place
- 5/5
Staff was friendly and hotel located in very convenient area.
- 5/5
Staff was friendly and hotel located in very convenient area.
- 4/5
Staff was nice. Too bad breakfast wasn't included due to booking with a 3rd party.
- 4/5
Staff was nice. Too bad breakfast wasn't included due to booking with a 3rd party.
- 4/5
My favorite was the pool area. The bar and dining area were nice and fun. Beds are comfortable, and rooms are clean. Nice place to stay. Staff was helpful and kind quick to respond to a situation that happened on the last day of our stay. Hilton Garden Inn Odessa is a great place to stay. The only thing i did not like was a malfunction in the bathroom on the last day of the stay. But staff was helpful and kind.
- 5/5
Will i went to a funeral, my mom had passed away. So I told the girl g, if I could get a late checkout. She told me let me check she went To a lady that's on the other side of the front desk so the lady comes over I tell her the viewing starts at ten then at twelve, the services end at 2,she tells me the best i can do at twelve so I tell that's when the service starts. Well then I will have to charge you half a day i just looked at her and said, that's fine. left. I had gone to see my mom at the nursing home. A month ago and Keith Help me when I was there. So when I came back from the funeral Keith was working there, and he tells me, I took care of that problem for you, you don't have to pay half day. I said, thank you very much keith, if you're ever in el paso, there's my business car call Me keith is a very professional guy!!!
- 4.5/5
Service & comfort Everything was great!
- 5/5
Great clean hotel , nice pool , cocktail hours . And awsome buffets hot breakfast .
- 5/5
Great clean hotel , nice pool , cocktail hours . And awsome buffets hot breakfast .
- 5/5
Went to visit my mother nursing home buena Vida close by when I got to hotel the clerk was very helpful he wrote down the time for tne breakfast. Where it was he took me to the elevator.told when I get to your floor turn right super nice guy,the girl also at the breakfast area was also very nice helpful . Was very surprised to see my name on the t v screen
- 5/5
Awesome people and very helpful. Rooms were clean and smelled great.
- 5/5
Awesome people and very helpful. Rooms were clean and smelled great.
- 5/5
Very clean
- 5/5
Very clean
- 5/5
The front desk staff were friendly and helpful. This was my first ever time staying at a Hilton and I was very pleased. The TV greeting you with your name is a really nice touch too. Something so simple, but it shows that they truly appreciate their customers! No complaints
- 5/5
Very good customer services beds where very good and clean and the Hotel surroundings clean and very peaceful
- 5/5
Very good customer services beds where very good and clean and the Hotel surroundings clean and very peaceful
- 2/5
Needs updating
- 5/5
It was amazing
- 5/5
It was amazing
- 5/5
I just like that the pool was closed for renovations 😕
- 5/5
I just like that the pool was closed for renovations 😕
- 5/5
Very nice breakfast. Everything we needed to start our long day of driving. More free water.
- 4/5
Average hotel by Midland/Odessa standards. Needs better food options.
- 4/5
Average hotel by Midland/Odessa standards. Needs better food options.
- 5/5
Had to pay for breakfast
- 2/5
Everything about the hotel was good but I was surprised to when I was charged $6.50 for two bottles of water that in the room said were complimentary. My husband and I both woke up with back aches as the bed was not comfortable. I think it’s wild that they charge $18 for breakfast. This is the first Hilton we’ve stayed at that charges for breakfast. I’ll be sure to check that on future stays.
- 2/5
Everything about the hotel was good but I was surprised to when I was charged $6.50 for two bottles of water that in the room said were complimentary. My husband and I both woke up with back aches as the bed was not comfortable. I think it’s wild that they charge $18 for breakfast. This is the first Hilton we’ve stayed at that charges for breakfast. I’ll be sure to check that on future stays.
- 2.5/5
There was no reservation in My name after I had called a month prior for the reservation… Your communications system is not good !
- 5/5
Staff had the willingness to help each time I contacted them . Beds are comfortable. Like that the fitness center had multiple dumbbells and weight balls
- 5/5
Staff had the willingness to help each time I contacted them . Beds are comfortable. Like that the fitness center had multiple dumbbells and weight balls
- 4.5/5
It was ok cold and it was 845 and not a big selection. The coffee was good. Food to be warmer and make sure this more 5 piece of bacon and a handful of potatoes.
- 1/5
when i arrived at 4 pm . the girl put mr in a queen room . argues saying it was a king like i paid for. , that night , the window of my car was broke out , and they couldn't even say they were sorry - i filed a police report. they have NO SECURITY for the property . i cost me an extra for a window and cleaning service . what a joke i have pictures
- 1/5
when i arrived at 4 pm . the girl put mr in a queen room . argues saying it was a king like i paid for. , that night , the window of my car was broke out , and they couldn't even say they were sorry - i filed a police report. they have NO SECURITY for the property . i cost me an extra for a window and cleaning service . what a joke i have pictures
- 5/5
Excellent service of staff.
- 5/5
Excellent service of staff.
- 5/5
It was an easy check in and check out. The breakfast was delicious. The room was nice and clean and so it was easy for me to go to sleep with no problems.
- 5/5
It was an easy check in and check out. The breakfast was delicious. The room was nice and clean and so it was easy for me to go to sleep with no problems.
- 2/5
Services are less than expected. Beds not being make daily. Coffee maker not working. Travelers want convenience, not second rate services.
- 2/5
Services are less than expected. Beds not being make daily. Coffee maker not working. Travelers want convenience, not second rate services.
- 5/5
The hotel is like new including appliances. The rooms are big and spacious. The lobby with the eating area is clean and cozy with great breakfast options. The best part is they allow pets at this hotel that was the biggest sale for me. Will return for the Christmas break.
- 5/5
The hotel is like new including appliances. The rooms are big and spacious. The lobby with the eating area is clean and cozy with great breakfast options. The best part is they allow pets at this hotel that was the biggest sale for me. Will return for the Christmas break.
- 5/5
They told me the rooms were clean, the beds comfortable, and my niece was really impressed by the pillows. The rates were better than I expected. I chose this Hotel because of the location. I didn’t want them staying along the busy highways, and this one made it simple for them to get around as they visited different family members.
- 5/5
They told me the rooms were clean, the beds comfortable, and my niece was really impressed by the pillows. The rates were better than I expected. I chose this Hotel because of the location. I didn’t want them staying along the busy highways, and this one made it simple for them to get around as they visited different family members.
- 5/5
Great stay
- 5/5
Great stay
- 1/5
The crazy thing I ever experienced after driving 8 hours exhausted. the front desk personnel told me I have to paid added 28 dollars per night for parking. After I booked the room and the front personel arguing in an unprofessional manner about it and thay telling me is like that take it or go. Sorry but is the service sucks I pick up and left some where else to treat people with kindness. The service was terrible and they was rude about it if you don’t believe me watch the cameras.
- 1/5
The crazy thing I ever experienced after driving 8 hours exhausted. the front desk personnel told me I have to paid added 28 dollars per night for parking. After I booked the room and the front personel arguing in an unprofessional manner about it and thay telling me is like that take it or go. Sorry but is the service sucks I pick up and left some where else to treat people with kindness. The service was terrible and they was rude about it if you don’t believe me watch the cameras.
- 5/5
Everything was great except the back door did not work with the key card. When you call the phone number you have to wait for someone to come open it. Easier to walk all the way around.
- 5/5
Everything was great except the back door did not work with the key card. When you call the phone number you have to wait for someone to come open it. Easier to walk all the way around.
- 5/5
Simply Fabulicious!
- 5/5
Simply Fabulicious!
- 5/5
Nice, very clean
- 5/5
Nice, very clean
- 4/5
friendy helpful staff
- 4/5
friendy helpful staff
- 3/5
Upon searching for hotels with included breakfast, this property shows up. Breakfast is NOT included! Counter agent at counter was rude.
- 3/5
Upon searching for hotels with included breakfast, this property shows up. Breakfast is NOT included! Counter agent at counter was rude.
- 5/5
Excellent customer service. Good job people.
- 5/5
Excellent customer service. Good job people.
- 5/5
Great experience. Front desk person was welcoming and friendly. Room was super clean and comfortable. High marks overall.
- 5/5
Great experience. Front desk person was welcoming and friendly. Room was super clean and comfortable. High marks overall.
- 4/5
I didnt like yoy guys dont ofer free breakfast
- 4/5
I didnt like yoy guys dont ofer free breakfast
- 4/5
I would have given it a 5 straight across the board but the rust stains in the tub didn’t allow me to do that. It is as the only thing wrong.
- 4/5
I would have given it a 5 straight across the board but the rust stains in the tub didn’t allow me to do that. It is as the only thing wrong.
- 4/5
Staff were friendly and welcoming. Attendant was wearing a graphic tee which was unusual and kind of gave me the feeling that I was at a motel 8 vs Hilton brand hotel. Room was clean and cold when I arrived. Coffee had not been restocked and there was trash aside the coffee maker. Little things but I've always stayed at Hilton hotels and expected the same consistent amazingly clean and spotless rooms and professional looking staff.
- 4/5
Staff were friendly and welcoming. Attendant was wearing a graphic tee which was unusual and kind of gave me the feeling that I was at a motel 8 vs Hilton brand hotel. Room was clean and cold when I arrived. Coffee had not been restocked and there was trash aside the coffee maker. Little things but I've always stayed at Hilton hotels and expected the same consistent amazingly clean and spotless rooms and professional looking staff.
- 5/5
Quiet and friendly. Breakfast wasn't worth the price.
- 5/5
Quiet and friendly. Breakfast wasn't worth the price.
- 5/5
Everything was great.
- 5/5
Everything was great.
- 5/5
Very clean and great service.
- 5/5
Very clean and great service.
- 5/5
Safe
- 5/5
Safe
- 5/5
Great one night stay. Very clean room with all the amenities. Great location also. Friendly staff.
- 5/5
Great one night stay. Very clean room with all the amenities. Great location also. Friendly staff.
- 1/5
Out of nine elevators, they have one working one they’re looking at an hour round-trip to your room and back down to ground level.
- 1/5
Out of nine elevators, they have one working one they’re looking at an hour round-trip to your room and back down to ground level.
- 5/5
The check-in was convenient, and the staff was extremely friendly. The hotel was clean and very nice.
- 5/5
The check-in was convenient, and the staff was extremely friendly. The hotel was clean and very nice.
- 1/5
Property is absolutely womderful. Everyone is friendly BUT WHEN I USED THE LINK TO THE ADDRESS IT TOOK ME TO THE WRONG PLACE. 10 MINUTES AWAY.
- 1/5
Property is absolutely womderful. Everyone is friendly BUT WHEN I USED THE LINK TO THE ADDRESS IT TOOK ME TO THE WRONG PLACE. 10 MINUTES AWAY.
- 5/5
The front desk man at night is awesome.
- 5/5
The front desk man at night is awesome.
- 5/5
We had the best time at this Hotel. I would stay here again. We love it. Very clean and friendly and quiet.
- 5/5
We had the best time at this Hotel. I would stay here again. We love it. Very clean and friendly and quiet.
- 5/5
Just the staff in general
- 5/5
Just the staff in general
- 5/5
Nice
- 5/5
Nice
- 5/5
Everything was terrific, no issues. The facility was pet-friendly. Which is a big plus, our dog enjoyed every minute and loved to explore the grounds. My wife and I loved the accommodations, everything was very clean and impressive. We would definitely recommend this to everyone.
- 5/5
Everything was terrific, no issues. The facility was pet-friendly. Which is a big plus, our dog enjoyed every minute and loved to explore the grounds. My wife and I loved the accommodations, everything was very clean and impressive. We would definitely recommend this to everyone.
- 1/5
party on the 3rd floor above us. had maybe w hrs of sleep. in town one night will be exausted for work yoday. will not recommend h
- 1/5
party on the 3rd floor above us. had maybe w hrs of sleep. in town one night will be exausted for work yoday. will not recommend h
- 5/5
The breakfast was awesome. A lot of options more than most places give
- 5/5
The breakfast was awesome. A lot of options more than most places give
- 2/5
Not so good. Didnt get checked in for at least a hour. They said they couldnt find my reservation. Not too well experience all together
- 2/5
Not so good. Didnt get checked in for at least a hour. They said they couldnt find my reservation. Not too well experience all together
- 5/5
Nice place
- 5/5
Nice place
- 4/5
Upon entering the property the hotel looked and smelled very clean. Loved the on property bar and restaurant was a plus. Lots of areas in lobby to sit and socialize would definitely visit again.
- 4/5
Upon entering the property the hotel looked and smelled very clean. Loved the on property bar and restaurant was a plus. Lots of areas in lobby to sit and socialize would definitely visit again.
- 4/5
very nice, appreciated the cleanliness
- 4/5
very nice, appreciated the cleanliness
- 5/5
Part of my experience was my fault. I asked for a Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3X3 Shower) when I arrived the room was not available. After 30 mins I was offered connecting rooms at an extra charge. This was an unexpected expense. I accepted the offer as I had no other viable choice. Other than that we had a nice stay.
- 5/5
Part of my experience was my fault. I asked for a Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3X3 Shower) when I arrived the room was not available. After 30 mins I was offered connecting rooms at an extra charge. This was an unexpected expense. I accepted the offer as I had no other viable choice. Other than that we had a nice stay.
- 5/5
The hotel was clean as well as the service at the counter, bar and restaurant were all excellent.
- 5/5
The hotel was clean as well as the service at the counter, bar and restaurant were all excellent.
- 5/5
Very clean! Great facilities! Friendly staff!
- 5/5
Very clean! Great facilities! Friendly staff!
- 5/5
Great hotel staff and quiet location. The rooms were clean.
- 5/5
Great hotel staff and quiet location. The rooms were clean.
- 5/5
This was a nice hotel with friendly service and a large, clean room.
- 5/5
This was a nice hotel with friendly service and a large, clean room.
- 4/5
The hotel was clean and the service good.
- 4/5
The hotel was clean and the service good.
- 5/5
The staff was very friendly!
- 5/5
The staff was very friendly!
- 5/5
Clean. Pet Friendly
- 5/5
Clean. Pet Friendly
- 5/5
Hotel was clean, room was clean, bed extremely comfortable. Staff was very friendly and helpful. He brought me another coffee maker after midnight when I called that mine wasn't working correctly.
- 5/5
Hotel was clean, room was clean, bed extremely comfortable. Staff was very friendly and helpful. He brought me another coffee maker after midnight when I called that mine wasn't working correctly.
- 5/5
Staff was very friendly and helpful. Great place!
- 5/5
Staff was very friendly and helpful. Great place!
- 3/5
Hotel stated on website that room service was available and it wasn't.
- 3/5
Hotel stated on website that room service was available and it wasn't.
- 5/5
Hotel had everything we look for in a Hotel. Plugs for phone on nightstands, soft bed w/luxurious linens, great pillow. Kuri w/halfnhalf! Thick door to keep out corridor sound, shower gel, shampoo & conditioner pump bottle not those tiny bars.
- 5/5
Hotel had everything we look for in a Hotel. Plugs for phone on nightstands, soft bed w/luxurious linens, great pillow. Kuri w/halfnhalf! Thick door to keep out corridor sound, shower gel, shampoo & conditioner pump bottle not those tiny bars.
- 4/5
This place was a Great place to stay. Clean and Great hospitality.
- 4/5
This place was a Great place to stay. Clean and Great hospitality.
- 5/5
Clean and friendly staff.
- 5/5
Clean and friendly staff.
- 5/5
Super!
- 5/5
Super!
- 2/5
Nothing unique or special. No soap in the bathroom just empty bottles. Sheer curtains where people can look in on our room on the first floor. Outdated decor in the room. Bed was horrible to sleep on. No redeeming qualities.
- 2/5
Nothing unique or special. No soap in the bathroom just empty bottles. Sheer curtains where people can look in on our room on the first floor. Outdated decor in the room. Bed was horrible to sleep on. No redeeming qualities.
- 5/5
Amazing motel. Great staff, very clean. Great place to stay!!!@
- 5/5
Amazing motel. Great staff, very clean. Great place to stay!!!@
- 5/5
It was close to a few restaurants, and Walmart, but the property was nice and quiet.
- 5/5
It was close to a few restaurants, and Walmart, but the property was nice and quiet.
- 4/5
The hotel was excellent. The staff was very friendly and helpful. The facilities were very clean.
- 4/5
The hotel was excellent. The staff was very friendly and helpful. The facilities were very clean.
- 4/5
It was nice
- 4/5
It was nice
- 5/5
It was nice, clean, comfy, the staff was great, the market in the lobby had very reasonable pricing so reasonable that it surprised me.
- 5/5
It was nice, clean, comfy, the staff was great, the market in the lobby had very reasonable pricing so reasonable that it surprised me.
- 4/5
The A/C was subpar in the room. It took until late in the night to get the temperature anywhere near 70 degrees.
- 4/5
The A/C was subpar in the room. It took until late in the night to get the temperature anywhere near 70 degrees.
- 5/5
Nice dog friendly people. Helpful staff! Breakfast was great! The only thing I didn’t like way the mattress was too hard. Some people would like that!
- 5/5
Nice dog friendly people. Helpful staff! Breakfast was great! The only thing I didn’t like way the mattress was too hard. Some people would like that!
- 5/5
We stay here every year when we drive to see our family. The staff is always super friendly, and the restaurant on premises is wonderful!
- 5/5
We stay here every year when we drive to see our family. The staff is always super friendly, and the restaurant on premises is wonderful!
- 4/5
Too, later, when I discovered the guest ice machines were not working, the front desk person gave me ice from the kitchen for my small travel cooler. Bottom line, the employees went above and beyond to provide service and comfort to this guest.
- 4/5
Too, later, when I discovered the guest ice machines were not working, the front desk person gave me ice from the kitchen for my small travel cooler. Bottom line, the employees went above and beyond to provide service and comfort to this guest.
- 1/5
- 1/5
- 2/5
We weren’t even comfortable taking shower or bath there out tub was rusted out and stained.
- 2/5
We weren’t even comfortable taking shower or bath there out tub was rusted out and stained.
- 5/5
We liked everything about our stay.
- 5/5
We liked everything about our stay.
- 1/5
Great hotel, beautiful gym, NO FREE BREAKFAST. My company doesn’t cover breakfast so I’m to stay at a hotel that offers breakfast. So I didn’t eat breakfast and waited until lunch. I’m not going back to Hilton on a business trip.
- 1/5
Great hotel, beautiful gym, NO FREE BREAKFAST. My company doesn’t cover breakfast so I’m to stay at a hotel that offers breakfast. So I didn’t eat breakfast and waited until lunch. I’m not going back to Hilton on a business trip.
- 4/5
All was good except, need more handicap parking in the back, the shower head was lose and ran everywhere. The bathroom fan was very loud.
- 4/5
All was good except, need more handicap parking in the back, the shower head was lose and ran everywhere. The bathroom fan was very loud.
- 4/5
Stay nice, but masks were not required. People were walking around without them. Given the CDC recommendations the hotel staff failed to enforce. I was not happy with that.
- 4/5
Stay nice, but masks were not required. People were walking around without them. Given the CDC recommendations the hotel staff failed to enforce. I was not happy with that.
- 5/5
IT WAS VERY NICE AND PLEASUREABLE
- 5/5
IT WAS VERY NICE AND PLEASUREABLE
- 5/5
The place was clean and comfortable. John at guest services is a gem, he goes above and beyond. This was a really good stay. The only negatives, the hot tub heater was broken.
- 5/5
The place was clean and comfortable. John at guest services is a gem, he goes above and beyond. This was a really good stay. The only negatives, the hot tub heater was broken.
- 2/5
Staff had no mask on. COVID must not be an issue for this property. They don’t care about guests
- 2/5
Staff had no mask on. COVID must not be an issue for this property. They don’t care about guests
- 3/5
We were there for the weekend. AC was not turned on, the room was really hot when we entered it and it took all day to cool it off. No housekeeping on weekends and no breakfast served on weekends.
- 3/5
We were there for the weekend. AC was not turned on, the room was really hot when we entered it and it took all day to cool it off. No housekeeping on weekends and no breakfast served on weekends.
- 1/5
The Reason I am Giving them a Bad Rating is Because they Have NO housekeeping on the weekends. We Stayed Friday and Saturday night. Left Saturday Morning and Return Saturday evening. When we got back our room was never touched. I called the front Desk and was told that they do not provide Housekeeping on the Weekends. WHAT? In the Middle of a Pandemic and You dont Clean the rooms? Other then that it was a great Hotel and a great stay. But if I am going to pay full price I want My room cleaned and sanitized while im out.
- 1/5
The Reason I am Giving them a Bad Rating is Because they Have NO housekeeping on the weekends. We Stayed Friday and Saturday night. Left Saturday Morning and Return Saturday evening. When we got back our room was never touched. I called the front Desk and was told that they do not provide Housekeeping on the Weekends. WHAT? In the Middle of a Pandemic and You dont Clean the rooms? Other then that it was a great Hotel and a great stay. But if I am going to pay full price I want My room cleaned and sanitized while im out.
- 5/5
The only thing i had a problem i had. The bed needs a bed protector. I am a head housekeeper and i think every bed needs that. Since of the covid 19. And be takin off and washed every time a guest leaves. But everything else. I love staying there. Thank you so much. Housekeepers you rock. Keep it up. ❤
- 5/5
The only thing i had a problem i had. The bed needs a bed protector. I am a head housekeeper and i think every bed needs that. Since of the covid 19. And be takin off and washed every time a guest leaves. But everything else. I love staying there. Thank you so much. Housekeepers you rock. Keep it up. ❤
- 5/5
Our plans changed a couple of times and the hotel staff was very friendly and helpful. Thwy made things easy for us which made for a very comfortabke stay.
- 5/5
Second stay in the last month. Hotel is always clean and the staff is very friendly and helpful.
- 1/5
There was no breakfast as the amenities stated. I did not expect that from the Hilton hotels. It was awful to have a room near the back where the car dealership is located. I awoke early to drums and music playing from the car dealership. Apparently after calling the front desk, nothing could be done. Lastly the hotel wasn’t busy yet we had to wait at the front desk to pay for items at the hotel store. No one was in the area meaning hotel staff to assist. This was not the stay we expected from the Hilton. The hotel was clean.
- 3/5
I usually stay at HGI because they're consistently clean and comfortable. This one was not so much. My room smelled musty, there was a big stain on the carpet and overall it looked run down. The mattress was not as comfortable as others I have stayed at, and I think all HGIs are supposed to have the same ones. On the plus side, the shower pressure was decent and there were plenty of toiletries and towels.
- 5/5
The staff was very friendly. The rooms were clean. We would use the hotel again.
- 3/5
Covid is killing our service industry. No real food service, bad and overworked attitudes.
- 3/5
My reservation was not able to be found at first.. Also I payed for a king sized bed but was assigned a room with double queen beds.
- 1/5
The reason I gave a poor rating is because they charge for breakfast. This is a Hilton and they charge for breakfast. Come on. I Wil not stay here again.
- 5/5
Great stay. Excellent bartender, Jacob!
- 5/5
ETH.VERYTHING WAS GOOD. THE EGGS COULD HAVE BEEN BETTER THE BAR WAS A LITTLE EXPENSIVE THERE SHOULD HAVE BEEN A HAPPY HOUR WITH AT LEAST ONE FREE DRINK